Panasonic KX-NCP500, KX-NCP1000 User Manual 5

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Model No.

KX-NCP500

KX-NCP1000

Pure IP-PBX

Installation Manual

Document Version: 2011-10

Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use.

KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later

SD Logo is

a trademark of

SD-3C, LLC.

www.voicesonic.com Phone 877-289-2829

Panasonic KX-NCP500, KXNCP500, NCP500, KX-NCP1000, KXNCP1000, NCP1000

System Components

System Components Table

Category Model No. Description

Main Unit KX-NCP500

KX-NCP1000 Main Unit

Main Processing Card IP Convergence Main Processing Card (IPCMPR)

IPCMPR Option Cards KX-NCP1104 4-Channel VoIP DSP Card (DSP4)

KX-TDE0110 16-Channel VoIP DSP Card (DSP16)

KX-TDE0111 64-Channel VoIP DSP Card (DSP64)

KX-TDA0196 Remote Card (RMT)

Activation Key Codes

KX-NCS3102 2-Channel IP Trunk Activation Key (2 IP Trunk)

KX-NCS3104 4-Channel IP Trunk Activation Key (4 IP Trunk)

KX-NCS3201 1-Channel IP Softphone/IP Proprietary Telephone

KX-NCS3204 4-Channel IP Softphone/IP Proprietary Telephone

KX-NCS3208 8-Channel IP Softphone/IP Proprietary Telephone

KX-NCS3216 16-Channel IP Softphone/IP Proprietary Telephone

KX-NCS3501 1-Channel IP Proprietary Telephone Activation Key (1

Main Unit

Activation Key (1 IP Softphone/IP PT)

Activation Key (4 IP Softphone/IP PT)

Activation Key (8 IP Softphone/IP PT)

Activation Key (16 IP Softphone/IP PT)

IP PT)

KX-NCS3504 4-Channel IP Proprietary Telephone Activation Key (4

IP PT)

KX-NCS3508 8-Channel IP Proprietary Telephone Activation Key (8

IP PT)

KX-NCS3516 16-Channel IP Proprietary Telephone Activation Key

(16 IP PT)

KX-NCS3701 1-Channel SIP Extension Activation Key (1 SIP

Extension)

KX-NCS3704 4-Channel SIP Extension Activation Key (4 SIP

Extension)

KX-NCS3708 8-Channel SIP Extension Activation Key (8 SIP

Extension)

KX-NCS3716 16-Channel SIP Extension Activation Key (16 SIP

Extension)

KX-NCS3910 Activation Key for Software Upgrade to Enhanced

Version (Software Upgrade 01

KX-NCS2201 Activation Key for CA PRO for 1 User (CA Pro 1user)

2 Installation Manual Document Version 2011-10

)

System Components

Category Model No. Description

KX-NCS2205 Activation Key for CA PRO for 5 Users (CA Pro

5users)

KX-NCS2210 Activation Key for CA PRO for 10 Users (CA Pro

10users)

KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro

40users)

KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro

128users)

KX-NCS2301 Activation Key for CA ACD Monitor for 1 ICD

Supervisor (CA Supervisor 1user

)

Virtual CO Line Cards - Virtual 16-Channel VoIP Gateway Card (V-IPGW16)

Virtual 16-Channel SIP CO Line Card (V-SIPGW16)

Virtual Extension Cards - Virtual 32-Channel VoIP Extension Card (V-IPEXT32)

Small Free Slot

Physical CO Line Cards

Physical Extension Card

Regular Free Slot

Physical CO Line Card

Physical Extension Cards

- Virtual 32-Channel

SIP Extension Card (V-SIPEXT32)

- Virtual 4 IP Cell Station Interface Card (V-IPCS4)

KX-NCP1180 4-Port Analog Trunk Card (LCOT4)

KX-NCP1290 PRI Card (PRI23)

KX-NCP1170 4-Port Digital Hybrid Extension Card (DHLC4)

KX-NCP1187 T-1 Trunk Card (T1)

KX-NCP1171 8-Port Digital Extension Card (DLC8)

KX-NCP1172 16-Port Digital Extension Card (DLC16)

KX-NCP1173 8-Port Single Line Telephone Extension Card (SLC8)

KX-NCP1174 16-Port Single Line Telephone Extension Card

(SLC16)

Other Physical Card KX-NCP1190 Optional 3-Slot Base Card (OPB3)

OPB3

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System Components

Category Model No. Description

Other Physical Cards

Cell Stations (CSs)

Proprietary Equipment KX-T30865

2.4 GHz KX-T0141 2-Channel Cell Station Unit Using a DHLC/DLC Card

DECT 6.0 KX-T0155 DECT 6.0 2-Channel Cell Station Unit Using a DHLC/

KX-TDA0161 4-Port Doorphone Card (DPH4)

KX-TDA0164 4-Port External Input/Output Card (EIO4)

KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)

KX-TDA0191 4-Channel Message Card (MSG4)

KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4)

KX-T0151 2-Channel Cell Station Unit Using a DHLC/DLC Card

KX-T0158 DECT 6.0 8-Channel Cell Station Unit Using a DHLC/

KX-NCP0158 DECT 6.0 8-Channel IP Cell Station Unit Using a

KX-T7765 KX-T7775

(PT-interface CS) for 2.4 GHz Portable Station

DLC Card (PT-interface CS) for DECT 6.0 Portable Station

V-IPCS4 Card for DECT 6.0 Portable Station

Doorphone

Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for CA.

Equipment Compatibility

Compatible Panasonic Proprietary Telephones

The PBX supports the following telephones:

• IP proprietary telephones (e.g., KX-NT300

• IP softphones (e.g., KX-TDA0350)

• Digital proprietary telephones (e.g., KX-DT300 series)

• Analog proprietary telephones (e.g., KX-T7700 series)

• Portable stations (e.g., KX-WT125, KX-TD7690)

• DSS consoles (e.g., KX-DT390)

• Single line telephones

Incompatible Panasonic Proprietary Telephones

The PBX does not support the following telephones:

• KX-T30800 series proprietary telephones and DSS consoles

• KX-T61600 series proprietary telephones and DSS consoles

• KX-T123200 series proprietary telephones and DSS consoles

• KX-NT136 IP proprietary telephone

• KX-NT265 IP proprietary telephone (apart from software version 2.00 or later)

series)

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System Components

Note

• For the equipment (e.g., Add-on Key Module, USB Module, Headset

particular telephone, refer to the telephone's manual.

• For

other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".

The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.

) that can be connected to a

Notice

• This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions,

depending on your telephone type.

• Under power failure conditions, the connected telephones may not operate. Please ensure that a separate

telephone, not dependent on local power, is available for emergency use.

• Prior to connection of this product, please verify that the intended operating environment is supported.

Satisfactory performance cannot be guaranteed for the following:

– interoperability and compatibility with all devices and systems connected to this product – proper operation and compatibility with services provided by telecommunications companies over

connected networks

List of Abbreviations

• APT ® Analog Proprietary Telephone

• CA ® Communication Assistant

• DPT ® Digital Proprietary Telephone

• IP-PT ® IP Proprietary Telephone

• PS ® Portable Station

• PT ® Proprietary Telephone

• SIP Extension ® Session Initiation Protocol Extension (SIP hardphones/SIP softphones)

• SLT ® Single Line Telephone

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WARNING

CAUTION

Safety Notices

Please damage to property. The notices are classified as follows, according to the severity of injury or damage:

observe the safety notices in this manual in order to avoid danger to users or other people, and prevent

This notice means that misuse could result in death or serious injury.

This notice means that misuse could result in injury or damage to property.

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SAVE THESE INSTRUCTIONS

WARNING

Important Information

SAFETY REQUIREMENTS

For All Telephone Equipment

• Do not install the product in any other way than described in relevant manuals.

• The product must only be installed and serviced by qualified service personnel. The product should be

used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the product.

• Do

• Follow all warnings and instructions marked on the product.

• Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause

• Products that require a power source should only be connected to the type of electrical power supply

• For safety purposes some products are equipped with a grounded plug. If you do not have a grounded

• Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets

• Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following

not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair the performance of the product.

injury or damage to the product.

specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.

or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds their rated capacity, they emit large amounts of heat, which could cause a fire.

cases:

a. When the power supply cord or plug is damaged or frayed. b. If liquid has been spilled into the product. c. If the product has been exposed to rain or water. d. If the product does not operate according to the operating instructions. Adjust only the controls that are

explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.

e. If the product has been dropped or the cabinet has been damaged. f. If product performance deteriorates.

For the PBX

• Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

• If

damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return

the unit to your dealer.

• To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when

performing any wiring or cabling:

a. Before performing any wiring or cabling, unplug the product's power cord from the outlet. After

completing all wiring and cabling, plug the power cord back into the outlet.

b. When laying cables, do not bundle the product's power cord with the power cords of other devices. c. Do not place any objects on top of the cables connected to the PBX. d. When running cables along the floor, use protectors to prevent the cables from being stepped on.

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CAUTION

Important Information

e. Do not run any cables under carpeting.

• Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These

conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center.

• Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out

parts that could result in a fire or electric shock.

SAFETY REQUIREMENTS

For All Telephone Equipment

• The product should be kept free of dust, moisture, high temperature (more than 40 °C [104

vibration, and should not be exposed to direct sunlight.

°F]) and

• Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean

with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or aerosol cleaners.

For the PBX

• Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing

a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity.

• When relocating the equipment, first disconnect the telecom connection before disconnecting the power

connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection.

• The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near

the equipment and is easily accessible.

• The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.

• Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it

overheating, these openings must not be blocked or covered. The openings should never be blocked

from by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.

• When this product is no longer in use, make sure to detach it from the rack.

SECURITY REQUIREMENTS

In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to do so may result in:

• Loss, leakage, falsification or theft of user information.

• Illegal use of the PBX by a third party.

• Interference or suspension of service caused by a third party.

What is User Information?

User Information is defined as:

1. Information stored on the SD Memory Card

Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal Identification Numbers (PINs), etc.

2. Information sent from the PBX to a PC or other external device:

Phone call data (including telephone numbers of outside parties), call charge data, etc.

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Important Information

Requirements

1. The

SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage.

2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File

Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC Programming Manual.

3. To prevent illegal access from the Internet, activate a Firewall.

4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend: a. Keeping the password secret. b. Selecting a complex, random password that cannot be easily guessed. c. Changing your password regularly.

5. Perform the following when sending the PBX for repair or handing it over to a third party. a. Make a backup of data stored on the SD Memory Card. b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.

6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.

7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that

information becomes the responsibility of the customer. Before disposing of the PC or other external device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically unusable.

Notice

SAFETY REQUIREMENTS For All Telephone Equipment

• Read and understand all instructions.

For the PBX

• Keep

the unit away from heating appliances and devices that generate electrical noise such as fluorescent

lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.

• If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:

a. Disconnect the PBX from all CO lines. b. Connect known working SLTs to those CO lines. c. Make a call to an external destination using those SLTs.

If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected to. Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center

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SAVE THESE INSTRUCTIONS

Important Safety Instructions

When

using your telephone equipment, basic safety precautions should always be followed to reduce the risk

of fire, electric shock and injury to persons, including the following:

• Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,

in a wet basement, or near a swimming pool.

• Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from

lightning.

• Do not use a telephone in the vicinity of a gas leak to report the leak.

• Rack Mount Instructions—The following or similar rack-mount instructions are included with the installation

instructions:

a. Elevated Operating Ambient—If installed in a closed or multi-unit rack assembly, the operating ambient

temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

b. Reliable Earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular

attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips).

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Precaution

WARNING

DO NOT REMOVE SD MEMORY CARD WHILE POWER IS SUPPLIED TO THE PBX

Doing so may cause the PBX to fail to start when you try to restart the system.

Precaution

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Notice for users in California

This product contains a CR coin cell lithium battery that

contains perchlorate material—special handling may

apply.

See www.dtsc.ca.gov/hazardouswaste/perchlorate

Precaution

Password Security

CAUTION

To the Administrator or Installer regarding the system password

1. Please provide all system passwords to the customer.

2. To

3. The PBX has default passwords preset. For security, change these passwords the first time that you

4. Change the passwords periodically.

5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum

6. If a system password is forgotten, it can be found by loading a backup of the system data into a PC,

avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform

the customer of the importance of the passwords, and the possible dangers if they become known to others.

program the PBX.

protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.

and checking the password using the Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to "2.5.1 Tool—SD memory backup" in the PC Programming Manual. However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files.

12 Installation Manual Document Version 2011-10

Introduction

This

Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console.

The Structure of this Manual

This manual contains the following sections:

Section 1 System Outline

Provides general information on the PBX, including the system capacity and specifications.

Section 2 Activation Key Installation

Describes information on activation keys, including how to obtain an activation key and install it in the SD Memory Card.

Section 3 Installation

Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the shelves and optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.

Section 4 Guide for the Maintenance Console

Explains the installation procedure, structure, and basic information of the Maintenance Console.

Section 5 Troubleshooting

Provides information on the PBX and telephone troubleshooting.

About the Other Manuals

Along with this Installation Manual, the following manuals are available:

Feature Manual

Describes all basic, optional and programmable features of the PBX.

PC Programming Manual

Provides step-by-step instructions for performing system programming using a PC.

PT Programming Manual

Provides step-by-step instructions for performing system programming using a PT.

Operating Manual

Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.

About the software version of your PBX

The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190] Main Processing (MPR) Software Version Reference" in the PT Programming Manual.

Trademarks

• The Bluetooth

Panasonic Corporation is under license.

word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by

• Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

• All other trademarks identified herein are the property of their respective owners.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

Document Version 2011-10 Installation Manual 13

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

1. Notification to the Telephone Company

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the

side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF04BKX-NCP500. If requested, this number must be provided to the telephone company. Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information:

• Telephone numbers to which the system will be connected

• Make: Panasonic

• Model: KX-NCP500 and KX-NCP1000

• Certification No.: found on the side of the unit

• Ringer Equivalence No.: 0.4B

• Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN

• Service Order Code: 9.0F, 6.0P

• Required Network Interface Jack: RJ45S, RJ48C

2. Ringer Equivalence Number (REN)

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: ACJMF04BKX-NCP500. The digits represented by 04 are the REN without a decimal point (e.g., 04 is a REN of 0.4). For earlier products, the REN is separately shown on the label.

3. Incidence of Harm to the Telephone Lines

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

4. Changes in Telephone Company Communications Facilities, Equipment, Operations and

Procedures

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

5. Trouble with this equipment

If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

6. Connection to Party Line

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

7. Combined Use with Alarm Equipment

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Note

This

equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

14 Installation Manual Document Version 2011-10

F.C.C. REQUIREMENTS AND RELEVANT INFORMATION

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION

• Any changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate this device.

• When programming emergency numbers and/or making test calls to emergency numbers:

1. Remain

2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

• The software contained in the ARS and TRS features to allow user access to the network must be

upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer's employees from gaining access to the network and to these codes. KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.

on the line and briefly explain to the dispatcher the reason for the call before hanging up.

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Table of Contents

System Outline .......................................................................................19

1.1 Basic System Construction ...........................................................................................20

1.1.1 Main Unit ........................................................................................................................20

1.1.2 System Connection Diagram ..........................................................................................21

1.2 Optional Equipment ........................................................................................................23

1.2.1 Optional Equipment ........................................................................................................23

1.3 Specifications ..................................................................................................................25

1.3.1 General Description ........................................................................................................25

1.3.2 Characteristics ................................................................................................................27

1.3.3 System Capacity ............................................................................................................28

2 Activation Key Installation ....................................................................37

2.1 Information about the Activation Keys .........................................................................38

2.1.1 Activation Keys ...............................................................................................................38

2.1.2 Activation Key Code and Key Management System ......................................................43

2.1.3 Activation Key File ..........................................................................................................44

3 Installation ..............................................................................................45

3.1 Before Installation ...........................................................................................................46

3.1.1 Before Installation ...........................................................................................................46

3.2 Installation of the PBX ....................................................................................................48

3.2.1 Unpacking ......................................................................................................................48

3.2.2 Names and Locations .....................................................................................................49

3.2.3 Frame Ground Connection .............................................................................................50

3.2.4 Installing/Removing the Optional Service Cards ............................................................51

3.2.5 Types of Connectors ......................................................................................................53

3.2.6 Attaching a Ferrite Core .................................................................................................54

3.2.7 19-inch Rack Mounting ...................................................................................................55

3.2.8 Floor Standing ................................................................................................................56

3.2.9 Surge Protector Installation ............................................................................................57

3.3 Information about the Main Processing Card ..............................................................60

3.3.1 IPCMPR Card .................................................................................................................60

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card

(KX-TDE0111) ................................................................................................................63

3.3.3 RMT Card (KX-TDA0196) ..............................................................................................65

3.4 Information about the Virtual Cards ..............................................................................66

3.4.1 Virtual Cards ...................................................................................................................66

3.5 Information about the Physical CO Line Cards ............................................................67

3.5.1 LCOT4 Card (KX-NCP1180) ..........................................................................................67

3.5.2 T1 Card (KX-NCP1187) .................................................................................................69

3.5.3 PRI23 Card (KX-NCP1290) ............................................................................................71

3.6 Information about the Physical Extension Cards ........................................................73

3.6.1 DHLC4 Card (KX-NCP1170) ..........................................................................................73

3.6.2 DLC8 Card (KX-NCP1171) ............................................................................................75

3.6.3 DLC16 Card (KX-NCP1172) ..........................................................................................76

3.6.4 SLC8 Card (KX-NCP1173) .............................................................................................77

3.6.5 SLC16 Card (KX-NCP1174) ...........................................................................................78

3.7 Information about the Other Physical Cards ................................................................79

3.7.1 OPB3 Card (KX-NCP1190) ............................................................................................79

3.7.2 DPH4 Card (KX-TDA0161) ............................................................................................80

3.7.3 EIO4 Card (KX-TDA0164) ..............................................................................................82

3.7.4 ECHO16 Card (KX-TDA0166) ........................................................................................85

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Table of Contents

3.7.5 MSG4 Card (KX-TDA0191) ............................................................................................86

3.7.6 ESVM4 Card (KX-TDA0194) ..........................................................................................87

3.8 Connection of Extensions ..............................................................................................88

3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ..........................88

3.8.2 Parallel Connection of the Extensions ............................................................................90

3.8.3 Digital EXtra Device Port (Digital XDP) Connection .......................................................93

3.8.4 First Party Call Control CTI Connection .........................................................................97

3.9 Connection of Doorphones, Door Openers, External Sensors, and External

Relays ...............................................................................................................................98

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External

Relays ............................................................................................................................98

3.10 Connection of Peripherals ...........................................................................................101

3.10.1 Connection of Peripherals ............................................................................................101

3.11 LAN Connection ............................................................................................................105

3.11.1 LAN Connection ...........................................................................................................105

3.12 Power Failure Connections ..........................................................................................106

3.12.1 Power Failure Connections ..........................................................................................106

3.13 Starting the PBX ............................................................................................................108

3.13.1 Starting the PBX ...........................................................................................................108

4 Guide for the Maintenance Console ...................................................111

4.1 Overview ........................................................................................................................112

4.1.1 Overview ......................................................................................................................112

4.2 PC Connection ..............................................................................................................113

4.2.1 PC Connection .............................................................................................................113

4.3 Installation of the Maintenance Console ....................................................................115

4.3.1 Installing and Starting the Maintenance Console .........................................................115

5 Troubleshooting ...................................................................................119

5.1 Troubleshooting ............................................................................................................120

5.1.1 Installation ....................................................................................................................120

5.1.2 Connection ...................................................................................................................123

5.1.3 Operation ......................................................................................................................125

5.1.4 Using the Reset Button ................................................................................................127

5.1.5 Troubleshooting by Error Log .......................................................................................128

6 Appendix ...............................................................................................131

6.1 Revision History ............................................................................................................132

6.1.1 PBMPR Software File Version 1.01xx ..........................................................................132

6.1.2 PBMPR Software File Version 2.02xx ..........................................................................133

6.1.3 PBMPR Software File Version 4.1xxx ..........................................................................134

6.1.4 PBMPR Software File Version 5.0xxx ..........................................................................135

Index............................................................................................................137

Document Version 2011-10 Installation Manual 17

Table of Contents

18 Installation Manual Document Version 2011-10

Section 1

System Outline

This section provides general information on the PBX, including the system capacity and specifications.

Document Version 2011-10 Installation Manual 19

1.1.1 Main Unit

1.1 Basic System Construction

1.1.1 Main Unit

The main unit contains a power supply unit (PSU) and an

KX-NCP500 KX-NCP1000

Construction of the Main Unit

A. IPCMPR Card

IPCMPR card for starting and controlling the PBX.

KX-NCP500 KX-NCP1000

20 Installation Manual Document Version 2011-10

1.1.2 System Connection Diagram

KX-T7600 KX-T7600

Doorphone & Door Opener

BGM/Music On Hold (MOH)

Pager/

Speaker

Voice Processing

System

KX-T7636/

KX-T7633

Remote PC

Printer

CO (Telephone Company Lines)

Analog/PRI/T1

Pure IP-PBX

CSPS

Wireless Phone

Fax Machine

USB

APT

DPT

Amplifier

SLT

DSS Console

External Sensor/

External Relay Device

IP-PT

IP Softphone, CA

Client PC

CTI Server

SIP Extension

Private

IP Network

KX-DT346/ KX-DT343

USB

KX-DT300

ITSP

Network

DCE

(e.g., ADSL

Modem)

WAN

Router

IP-CS PS

1.1.2 System Connection Diagram

Document Version 2011-10 Installation Manual 21

ITSP: Internet Telephony Service Provider DCE: Data Circuit Terminating Equipment CA: Communication Assistant

PRI23

(KX-NCP1290)

SLC8

(KX-NCP1173)

LCOT4

(KX-NCP1180)

DLC16

(KX-NCP1172)

DLC8

(KX-NCP1171)

DHLC4

(KX-NCP1170)

SLC16

(KX-NCP1174)

OPB3

(KX-NCP1190)

DPH4

(KX-TDA0161)

ECHO16

(KX-TDA0166)

MSG4

(KX-TDA0191)

EIO4

(KX-TDA0164)

ESVM4

(KX-TDA0194)

DSP4

(KX-NCP1104)

DSP16

(KX-TDE0110)

DSP64

(KX-TDE0111)

RMT

(KX-TDA0196)

V-IPGW16

V-SIPGW16

IPCMPR

(Installed by default)

Virtual CO

Line Slot

V-IPEXT32

V-SIPEXT32

V-IPCS4

Virtual

Extension Slot

Station Message

Detail Recording (SMDR)

Router

Radio

Amplifier Pager/Speaker

IP Softphone, CA Client PC

LAN

CTI Server

IP-PT

SIP Extension IP-CS

Private IP

Network

ITSP

Network

DCE

(e.g., ADSL

Modem)

WAN

Router

Doorphone & Door Opener

SLT Wireless Phone Fax Machine

Mountable Equipment

External Sensor/External Relay Device

Telephone

Company

Analog

CO Line

ISDN PRI Line

(Digital CO Line)

(KX-NCP1187)

T1 Line

(Digital CO Line)

SLT

(DHLC

only)

Wireless Phone

(DHLC only)

Fax Machine

(DHLC only)

DPT DSS

Console

PT-interface CS

PS Voice Processing System

KX-DT346/ KX-DT343/ KX-T7636/ KX-T7633 DPT

KX-DT300/ KX-T7600 DPT

APT

(DHLC only)

1.1.2 System Connection Diagram

22 Installation Manual Document Version 2011-10

1.2 Optional Equipment

1.2.1 Optional Equipment

Model No. Model Name Description

1.2.1 Optional Equipment

KX-NCP1104 4-Channel

KX-NCP1170 4-Port Digital Hybrid Extension

Card (DHLC4

KX-NCP1171 8-Port Digital Extension Card

(DLC8)

KX-NCP1172 16-Port Digital Extension Card

(DLC16)

KX-NCP1173 8-Port Single Line Telephone

Extension Card (SLC8

KX-NCP1174 16-Port Single Line Telephone

Extension Card (SLC16

KX-NCP1180 4-Port Analog Trunk Card

(LCOT4)

KX-NCP1187 T-1 Trunk Card (T1) 1-port T1 CO line card. EIA/TIA standard

VoIP DSP Card (DSP4) 4-channel digital signal processor card with a

4-Channel IP Trunk activation key and an 8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.

4-port digital hybrid extension card for DPTs,

)

APTs, SLTs, DSS consoles, and PT-interface CSs, with 1 power failure transfer (PFT) port.

8-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.

16-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.

8-Port Single Line Telephone Extension Card (SLC8)

16-Port Single Line Telephone Extension Card (SLC16)

4-port analog CO line card with 1 power failure transfer (PFT) port.

compliant.

KX-NCP1190 Optional 3-Slot

KX-NCP1290 PRI Card (PRI23) 1-port ISDN Primary Rate Interface card (23B

KX-TDA0161 4-Port Doorphone Card (DPH4) 4-port doorphone card for 4 doorphones and 4

KX-TDA0164 4-Port External Input/Output Card

(EIO4)

KX-TDA0166 16-Channel Echo Canceller Card

(ECHO16)

KX-TDA0191 4-Channel

KX-TDA0194 4-Channel Simplified Voice

Message Card (ESVM4)

Document Version 2011-10 Installation Manual 23

Base Card (OPB3) Optional 3-slot base card for mounting a

maximum of 3 option cards.

channels). NI (North American standard ISDN protocol) compliant.

door

openers. To be mounted on the OPB3 card.

4-port

external input/output card. To be mounted

on the OPB3 card.

16-channel card for echo cancellation during conferences.

Message Card (MSG4) 4-channel message card. To be mounted on the

OPB3 card.

4-channel simplified voice message card for Simplified MSG card features. To be mounted on the OPB3 card.

To be mounted on the OPB3 card.

Voice Message feature. Also supports

1.2.1 Optional Equipment

Model No. Model Name Description

KX-TDA0196 Remote Card (RMT) Analog modem card for remote communication

with the PBX. ITU-T V.90 support. To be mounted on the IPCMPR card.

KX-TDE0110 16-Channel VoIP DSP Card

(DSP16)

KX-TDE0111 64-Channel VoIP DSP Card

(DSP64)

Note

For

the maximum number of optional service cards that can be installed in the PBX, refer to "1.3.3 System

Capacity".

16-channel digital signal processor card with a 4-Channel IP Trunk activation key and an 8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU

-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.

64-channel

digital signal processor card with four 4-Channel IP Trunk activation keys and four 8-Channel IP Proprietary Telephone activation keys preinstalled. Compliant with ITU-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.

24 Installation Manual Document Version 2011-10

1.3.1 General Description

1.3 Specifications

1.3.1 General Description

Control Bus Original bus (16-bit, 8 MHz, 10 megabytes per second)

Communication Bus H.100 bus conformity (1024 time slots)

Switching Non-blocking

Power Input KX-NCP500 100 V AC to 130 V AC; 1.0 A/200 V AC to 240 V AC; 0.6 A; 50

Hz/60 Hz

KX-NCP1000 100 V AC to 130 V AC; 1.3 A/200 V AC to 240 V AC; 0.8 A; 50

Hz/60 Hz

Power Consumption (when fully mounted)

Maximum Power Failure Tolerance

Memory Backup Duration 7 years

Dialing CO Line Dial Pulse (DP) 10 pps, 20 pps

Mode Conversion DP-DTMF, DTMF-DP

Ring Frequency 20 Hz/25 Hz (selectable)

Central Office Loop Limit

Operating Environment

Conference Call CO Line

Music on Hold (MOH) 1 port (Level Control: -6 dB to +6 dB per 3 dB)

KX-NCP500 51 W

(240

V: 122 VA, 200 V: 113 VA, 130 V: 100 VA, 100 V: 92 VA)

KX-NCP1000 65 W

(240

V: 142 VA, 200 V: 134 VA, 130 V: 119 VA, 100 V: 113 VA)

Extension Dial Pulse (DP) 10 pps, 20 pps

Temperature 0 °C to 40 °C (32 °F to 104 °F)

Humidity 10 % to 90 % (non-condensing)

300 ms

Tone (DTMF) Dialing

1600 W maximum

From 10 ´

MOH1: Selectable Internal/External Music Source port

3-party conference call to 4 ´ 8-party conference call

Paging Internal Level Control: -6 dB to +3 dB per 3 dB

External 1 port (Volume Control: -15 dB to +6 dB per 3 dB)

Serial Interface Port RS-232C 1 (maximum 115.2 kbps)

RJ45 Port MNT Port 1 (for PC connection)

LAN Port 1 (for LAN connection)

Document Version 2011-10 Installation Manual 25

1.3.1 General Description

Extension Connection Cable SLT 1-pair wire (T, R)

DPT 1-pair wire (D1, D2) or

2-pair wire (T, R, D1, D2)

APT 2-pair wire (T, R, D1, D2)

PT-interface CS (2-channel) 1-pair wire (D1, D2)

PT-interface CS (8-channel) 4-pair wire (D1, D2)

DSS Console and Add-on Key Module

Dimension KX-NCP500

430 mm (W) ´ 88 mm (H) ´ 340 mm (D) (17 in ´ 3-1/2 in ´ 13-3/8 in)

KX-NCP1000

430 mm (W) ´ 130 mm (H) ´ 340 mm (D) (17 in ´ 5-1/8 in ´ 13-3/8 in)

Weight (when fully mounted)

If tolerance may be exceeded, an Uninterruptible Power Supply (UPS) is recommended.

KX-NCP500 Under 7 kg (15.4 lb)

KX-NCP1000 Under 8 kg (17.6 lb)

1-pair wire (D1, D2)

26 Installation Manual Document Version 2011-10

1.3.2 Characteristics

Terminal Equipment Loop Limit

• PT: KX-DT300/KX-T7600

40 W

series DPT: 90 W; all other DPTs/APTs:

• SLT: 600 W including set

• Doorphone: 20 W

• CS: 65 W

Minimum Leakage Resistance

Maximum Number of Extension Instruments per Line

15 000 W minimum

1. for PT or SLT

2. by Parallel or eXtra Device Port connection of an APT/DPT and

an SLT

3. by Digital eXtra Device Port connection of 2 DPTs and an SLT

Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load

Central Office Loop Limit

Hookswitch Flash Timing Range 24 ms to 2032 ms

Door Opener Current Limit 24 V DC/30 V AC, 1 A maximum

External Relay Current Limit 24 V DC/30 V AC, 1 A maximum

External Sensor Current Limit Power to the external sensor is provided from the EIO4

1600 W maximum

card and must be grounded through the EIO4 card. For the connection diagram, refer to "3.7.3 EIO4 Card (KX-TDA0164)". The PBX detects input from the sensor when the signal is under 100 W.

Paging Terminal Impedance

MOH (Music on Hold) Terminal Impedance

600 W

10 000 W

Document Version 2011-10 Installation Manual 27

B C

1.3.3 System Capacity

Type and Maximum Number of Slots

The PBX supports the following type and number of slots.

Maximum Number

Slot Type

KX-NCP500 KX-NCP1000

IPCMPR Card Slot 1 1

Regular Free Slot 2 3

Small Free Slot 3 4

Virtual CO Line Slot 4 4

Virtual Slot

IPCMPR Card Slot and Free Slots

KX-NCP500 KX-NCP1000

Virtual Extension Slot 4 4

A. Small Free Slots B. Regular Free Slots C. IPCMPR Card Slot

28 Installation Manual Document Version 2011-10

Virtual Slots of the IPCMPR Card

IPCMPR Card

Virtual Slots

Virtual CO Line Slots

Virtual Extension Slots

Example: Virtual Slots of the KX-NCP1000

1.3.3 System Capacity

Document Version 2011-10 Installation Manual 29

7 4

LCOT4

PRI23

V-IPEXT32 V-SIPEXT32 V-IPCS4

IPCMPR

KX-NCP500 KX-NCP1000

99 44

V-IPGW16

V-SIPGW16

CO Line Card

Card Type

Maximum Number

Virtual CO Line Card

Total 5

Physical CO Line Card

Total 5

Virtual Extension Card

Extension Card

*2*2

*1 *1

One T1 or PRI23 card counts as 2 cards.

When installing T1, PRI23 cards, make sure that the number of these cards 2 + the number of the other cards does not exceed 9.

DHLC4 DLC8 DLC16 SLC8 SLC16

23OPB3

13 15

To ta l

Physical Extension Card

: For Small Free Slots : For Regular Free Slots

1.3.3 System Capacity

Maximum Optional Service Cards

The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX.

Note

• Any card that exceeds the capacity of the PBX will be ignored.

• When the PBX starts up with an invalid configuration, some cards will be ignored.

Cards Installed in Free Slots or Virtual Slots

30 Installation Manual Document Version 2011-10

Cards Mounted on Other Optional Service Cards

Maximum Number

Card Type

KX-NCP500 KX-NCP1000

DSP4

1.3.3 System Capacity

Mounted on

DSP16

1 1

DSP64

RMT

DPH4

ECHO16

4 4

MSG4

4 4

ESVM4

EIO4

Only 1 ECHO16 card can be mounted on each

4 4

OPB3 card.

Maximum CO Lines and Extensions

The PBX supports the following number of CO lines and extensions.

Type Maximum Number

Total Number of CO lines 128

CO line (Physical CO line Card) 64

IPCMPR Card

OPB3 Card

CO line (Virtual CO line Card) 64

H.323 CO lines 32

SIP CO lines 64

Total Number of Extensions 172

Extension (Physical Extension Card) 44

Extension (Virtual Extension Card) 128

IP-PT and IP Softphone

128

SIP Extension

Document Version 2011-10 Installation Manual 31

1.3.3 System Capacity

DSP Card Resources

The maximum number of simultaneous calls using IP protocols is determined by the type of call, codec(s) used, and digital signal processor (DSP) card installed in the PBX. Below are some example configurations and the maximum number of simultaneous calls for each.

For Calls between Virtual CO Lines and Virtual Extensions

Maximum Number of Simultaneous Calls

Codec(s) Used

DSP4 Card DSP16 Card DSP64 Card

G.711 8 32 64

G.711+G.729A

G.729A 2 8 32

For example, when a virtual extension uses G.711 and a virtual CO line uses G.729A for the same call.

For Calls between Virtual CO Lines and Physical Card Extensions (e.g., DPTs, etc.)

Codec Used

2 12 42

Maximum Number of Simultaneous Calls

DSP4 Card DSP16 Card DSP64 Card

G.711 5 32 64

G.729A 2 12 50

For Calls between Virtual Extensions and Physical Card Extensions/CO Lines (e.g., PRI, etc.)

Maximum Number of Simultaneous Calls

Codec Used

DSP4 Card DSP16 Card DSP64 Card

G.711 16 64 113

G.729A 4 16 64

Note

For non-peer-to-peer calls via the

DSP card, calls cannot be made or received when all of the card's

resources are being used.

32 Installation Manual Document Version 2011-10

Maximum Terminal Equipment

The following shows the number of each terminal equipment type supported by the PBX.

Terminal Equipment Type Maximum Number

Telephone 172

SLT 36

KX-DT300/KX-T7600 series DPT 40

Other DPT 10

1.3.3 System Capacity

APT

IP-PT

128

SIP Extension 128

DSS console 8

CS 21

PT-interface CS (2-channel) 11

PT-interface CS (8-channel) 5

IP-CS (8-channel) 16

PS 64

Voice Processing System (VPS)

Doorphone 16

Door Opener 16

External Sensor 16

External Relay 16

KX-NT400, KX-NT300 series and

For the KX-NT400, the maximum number of extensions that can be connected to the PBX is 64.

One 8-channel PT-interface CS or IP-CS counts as 2 CSs, up to a maximum of 32 CSs. Therefore, the maximum number of CSs is 21 (eleven 2-channel CSs + ten 8-channel CSs).

KX-NT265 (software version 2.00 or later only)

Document Version 2011-10 Installation Manual 33

"AP Version".

Select "Maintenance".

Software version is displayed.

While starting up

Select "Version display".

To exit the programming mode

PROGRAM

SP-PHONE

HOLD HOLD HOLD HOLD

1.3.3 System Capacity

Note for KX-NT265 IP-PT users

The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version, follow the procedure below:

Digital EXtra Device Port (Digital XDP) Connection Capacity

The number of Digital XDP ports that can be assigned depends on the following:

– the number of connected DPTs – the maximum number of DPTs the PBX can support

The

table below shows examples of how many Digital XDP ports can be assigned with different configurations. For details about the Digital XDP connection, refer to "3.8.3 Digital EXtra Device Port (Digital XDP) Connection".

Config.1 Config.2 Config.3 Config.4 Config.5

Small Free Slot – DHLC4 – – DHLC4

DLC16 DLC16 DLC8 DLC16 DLC16

Regular Free Slot

– – DLC16 DLC16 DLC16

No. of DPT ports 16 20 24 32 36

No. of Digital XDP ports 16 20 16 8 4

Total No. of DPTs (max. 40) 32 40 40 40 40

Note

With Config.3, Config.4, and Config.5, the combination of 20 DPT ports and 20 Digital XDP ports is also possible.

Power Supply Unit Capacity

The pre-installed power supply unit (PSU) in each PBX supports a different load figure.

PBX Model Maximum Load Figure

KX-NCP500/KX-NCP1000 44

34 Installation Manual Document Version 2011-10

Load Figure Calculation

1.3.3 System Capacity

Equipment Type Load Figure

PT KX-DT300 series DPT/KX-DT300 series DSS

console/KX-T7600

series DPT/KX-T7600 series

DSS console

Other DPT/Other DSS console 4

APT 4

IP-PT 0

SIP Extension 0

Extension Card

DHLC4 4

SLC8 8

SLC16 16

PT-interface CS (2-channel) (1 unit) 4

PT-interface CS (8-channel) (1 unit) 8

IP-CS (8-channel) (1 unit) 0

VPS (1 port) 1

Only the extension cards that can support SLTs count for the load figures.

Notice

the total load figure exceeds the maximum load figure of the PBX by 3, the corresponding extension card

If cannot be supported by the PBX.

Calculation Example

Required Card

Lines and Equipment Load Figure

CO Line PRI 1 line (23ch) – PRI23 – –

Analog CO line

4 lines – LCOT4 – –

SIP CO line 4 lines – – – V-SIPGW16

H.323 CO line

4 lines – – – V-IPGW16

Small Free

Slot

Regular

Free Slot

Virtual Slot

Document Version 2011-10 Installation Manual 35

1.3.3 System Capacity

Lines and Equipment Load Figure

Small Free

Slot

Required Card

Regular

Free Slot

Virtual Slot

Extension KX-DT300

series DPT

24 units 28

DHLC4

SLT 16 units 16 SLC16 –

KX-NT300 series IP-PT

SIP Extension

40 units 0 – –

0 0 – – –

VPS 0 0 – – –

CS 0 0 – – –

At least 4 of the 20 DPT ports of DHLC4 and DLC16

cards must be assigned as Digital XDP ports.

The total load figure in the example is 44, and is calculated as follows: (24 units ´ 1) + (1 DHLC4 card ´ 4) + (1 SLC16 card ´ 16) = 44

DLC16

–

V-IPEXT32

´ 2

36 Installation Manual Document Version 2011-10

Section 2

Activation Key Installation

This section describes information on activation keys, including the SD Memory Card.

how to obtain an activation key and install it in

Document Version 2011-10 Installation Manual 37

2.1.1 Activation Keys

2.1 Information about the Activation Keys

2.1.1 Activation Keys

use IP CO lines and IP telephones on a private IP network using the IPCMPR card or to upgrade the software for enhanced features, you need the appropriate activation keys. Activation keys are provided via the DSP cards and optional activation key files.

Type and Maximum Number of Activation Keys

The PBX supports the following type and number of activation keys:

Activation Key Type Description

2 IP Trunk

4 IP Trunk

1 IP Softphone/IP PT

Allows the use of 2 IP CO lines (H. 323/SIP).

Allows the use of 4 IP CO lines (H. 323/SIP).

Allows the use of 1 IP-PT/IP softphone.

Allows the use of 4 IP-PTs/IP

4 IP Softphone/IP PT

8 IP Softphone/IP PT

16 IP Softphone/IP PT

1 IP PT

4 IP PT

8 IP PT

16 IP PT

1 SIP Extension

softphones.

Allows the use of 8 IP-PTs/IP

softphones.

Allows the use of 16 IP-PTs/IP

softphones.

Allows the use of 1 IP-PT.

Allows the use of 4 IP-PTs.

Allows the use of 8 IP-PTs.

Allows the use of 16 IP-PTs.

Allows the use of 1 SIP Extension.

Maximum

Number

128

Supported IP CO Lines/IP

Telephones/CA Users

64 IP CO lines (H.323/SIP)

128 IP-PTs/IP softphones

128 IP-PTs

4 SIP Extension

Allows the use of 4 SIP Extensions.

128 SIP Extensions

8 SIP Extension

16 SIP Extension

CA Pro 1user

CA Pro 5users

CA Pro 10users

CA Pro 40users

CA Pro 128users

38 Installation Manual Document Version 2011-10

Allows the use of 8 SIP Extensions.

Allows the use of 16 SIP Extensions.

Allows the use of CA Pro for 1 user.

Allows the use of CA Pro for 5 users.

Allows the use of CA Pro for 10 users.

Allows the use of CA Pro for 40 users.

Allows the use of CA Pro for 128 users.

128 128 users

25 125 users

12 120 users

3 120 users

1 128 users

2.1.1 Activation Keys

Activation Key Type Description

CA Supervisor 1user

Software Upgrade 01

You need to set the number of the installed activation key to be used for H.323 CO lines through system programming. By default, all the installed activation keys will be used for SIP CO lines.

You can set how many IP softphones can be used with the installed activation keys through system programming. By default, only IP softphones can be used with the installed activation keys.

Allows the use of CA ACD Monitor for 1 ICD Supervisor.

Upgrades software to use enhanced features.

Maximum

Number

4 4 users

1 -

Supported IP CO Lines/IP

Telephones/CA Users

Preinstalled Activation Keys in the DSP Cards

The following type and number of activation keys are preinstalled on the DSP card:

Card Type Activation Key Supported IP CO Lines/IP-PTs

DSP4

DSP16

4-Channel IP Trunk

8-Channel IP Proprietary

Telephone

4-Channel IP Trunk

8-Channel IP Proprietary

Telephone

1 4 IP CO lines (H.323/SIP)

1 8 IP-PTs

1 4 IP CO lines (H.323/SIP)

1 8 IP-PTs

DSP64

4-Channel IP Trunk

8-Channel IP Proprietary

Telephone

4 16 IP CO lines (H.323/SIP)

4 32 IP-PTs

Depending on the number of IP CO lines and IP-PTs to be used, you need to select the DSP card from the above.

Additional Activation Keys in the SD Memory Card (Activation Key Files)

When the number of preinstalled activation keys on the or when you wish to use enhanced features, additional activation keys in the form of activation key files can be installed on the SD Memory Card. The following type and number of additional activation keys can be installed on the SD Memory Card:

Activation Keys for IP CO Lines

Model No. Activation Key Type

with DSP4/DSP16 with DSP64

KX-NCS3102

KX-NCS3104

2 IP Trunk 30

4 IP Trunk 15 12

DSP card is not enough for the desired configuration

Maximum Number/Supported IP CO Lines

60 IP CO lines

(H.323/SIP)

48 IP CO lines

(H.323/SIP)

Document Version 2011-10 Installation Manual 39

2.1.1 Activation Keys

Activation Keys for IP Telephones

Model No. Activation Key Type

Maximum Number/Supported IP Telephones

with DSP4/DSP16 with DSP64

KX-NCS3201 1 IP Softphone/IP PT 120

KX-NCS3204 4 IP Softphone/IP PT 30

KX-NCS3208 8 IP Softphone/IP PT 15

KX-NCS3216 16 IP Softphone/IP PT 7

120 IP-PTs/IP

softphones

120 IP-PTs/IP

softphones

120 IP-PTs/IP

softphones

112 IP-PTs/IP

softphones

96 IP-PTs/IP

softphones

96 IP-PTs/IP

softphones

96 IP-PTs/IP

softphones

96 IP-PTs/IP

softphones

KX-NCS3501 1 IP PT 120 120 IP-PTs 96 96 IP-PTs

KX-NCS3504

KX-NCS3508

KX-NCS3516

KX-NCS3701 1 SIP Extension 128

4 IP PT

8 IP PT

16 IP PT

30 120 IP-PTs 24 96 IP-PTs

15 120 IP-PTs 12 96 IP-PTs

7 112 IP-PTs 6 96 IP-PTs

128

KX-NCS3704 4 SIP Extension 32 32

128 SIP Extensions

KX-NCS3708 8 SIP Extension 16 16

KX-NCS3716 16 SIP Extension 8 8

Activation Keys for CA Users

Model No. Activation Key Type Maximum Number Supported CA Users

KX-NCS2201 CA Pro 1user 128 128 users

KX-NCS2205 CA Pro 5users 25 125 users

KX-NCS2210 CA Pro 10users 12 120 users

KX-NCS2240 CA Pro 40users 3 120 users

KX-NCS2249 CA Pro 128users 1 128 users

KX-NCS2301 CA Supervisor 1user 4 4 users

Activation Keys for Software Upgrading

Model No. Activation Key Type Maximum Number

KX-NCS3910 Software Upgrade 01 1

40 Installation Manual Document Version 2011-10

2.1.1 Activation Keys

Note

• For

information about how to obtain the additional activation keys, refer to "2.1.2 Activation Key Code

and Key Management System".

• For information about how to install the activation key files on the SD Memory Card, refer to

"2.1.3 Activation Key File".

Document Version 2011-10 Installation Manual 41

IPCMPR Card

8-Channel IP

Proprietary Telephone

8-Channel IP Softphone/ IP Proprietary Telephone

SD Memory Card

DSP64 Card

32 IP-PTs16 IP softphones

16-Channel SIP

Extension

16 SIP Extensions

4-Channel IP Trunk

16 IP CO lines

(H.323/SIP)

4-Channel IP Trunk

16 IP CO lines

(H.323/SIP)

Virtual Slots

Virtual CO Line Slots

Tot al

16 H.323 CO lines 16 SIP CO lines

Virtual Extension Slots

Tot al

32 IP-PTs

16 IP softphones

16 SIP Extensions

2.1.1 Activation Keys

Activation Key Installation Example

The following shows an example of when using 16 H.323 CO lines, 16 SIP CO lines, 32 IP-PTs, 16 IP softphones, and 16 SIP Extensions on a private IP network using the IPCMPR card.

Example: KX-NCP1000

42 Installation Manual Document Version 2011-10

2.1.2 Activation Key Code and Key Management System

To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System. To download the activation keys, enter the MPR ID number shown on the activation key number and registration ID provided on each activation key code. For information about the type of activation key codes available, refer to "Additional Activation Keys in the SD Memory Card (Activation Key Files)".

Note

• You

can only download the activation key file once using the activation key number and registration ID

provided on the activation key code.

• Up to 8 activation keys can be downloaded as one activation key file.

• Up to 100 activation key files can be installed in the SD Memory Card.

• It is possible to send the activation key file to a specified e-mail address at the same time as

downloading it to a PC.

• Make sure to backup the downloaded activation key files on your PC.

• In the event of a system malfunction, you need a temporary activation key for maintenance purposes.

The temporary activation key can only be used for a limited time period, and can be downloaded from the Key Management System in the same way as downloading activation key files.

IPCMPR card in the PBX, and

Document Version 2011-10 Installation Manual 43

2.1.3 Activation Key File

The

corresponding number of IP CO lines and IP telephones or enhanced features can be activated by installing the downloaded activation key file(s) in the SD Memory Card of the IPCMPR card using the Maintenance Console.

Installing the Activation Key File in the SD Memory Card

Make sure to install the Maintenance Console on the PC in advance, and connect the PC to the PBX. For details about the Maintenance Console, refer to "Section 4 Guide for the Maintenance Console".

1. Start the Maintenance Console from the Start menu on the PC.

2. From the Utility menu, select File Transfer PC to PBX (SD Card).

A dialog box will be displayed.

3. Select the file to upload.

A window showing the upload progress will be displayed. While transferring files to the SD memory card, the PBX automatically renames them according to the header information. A message will be displayed when the transfer is complete.

4. Click OK.

5. Under Configuration, click Slot.

6. Click Activation Key.

7. For IP Trunk activation key file(s), click Execute.

A confirmation message will be displayed. Click Yes.

Notice

The

activation key file can only be installed in the PBX with the MPR ID number entered when the activation

key file was downloaded. The activation key file cannot be reissued unless the IPCMPR card crashes.

Note

• It is necessary to restart the PBX to activate the Software Upgrade 01 activation key after performing

the procedure above. To restart the PBX, refer to "5.1.4 Using the Reset Button".

• For

information about programming activation keys using the Maintenance Console, refer to "3.3 [1-1]

Slot—Activation Key" in the PC Programming Manual.

44 Installation Manual Document Version 2011-10

Section 3

Installation

This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further is included.

information on peripheral equipment installation

Document Version 2011-10 Installation Manual 45

3.1.1 Before Installation

3.1 Before Installation

3.1.1 Before Installation

Please equipment. Be sure to comply with all applicable laws, regulations, and guidelines.

read the following notes concerning installation and connection before installing the PBX and terminal

Safety Installation Instructions

WARNING

When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet

locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Anti-static precautions should be taken during installation.

Installation Precautions

The PBX is made for 19 accessible for inspections and maintenance. To prevent malfunction, noise, or discoloration, follow the instructions below:

-inch rack mounting or floor standing, and should be installed in a location where it is

WARNING

Do not install the system in the following locations:

• Areas where shocks or vibrations are frequent or strong. Such activity may lead to the product

falling over and causing injury, or may impair the product's performance.

• Areas with high amounts of dust. High amounts of dust can lead to fire or electric shock, and

impair the performance of the product.

CAUTION

Do not install the system in the following locations:

• In direct sunlight and hot, cold, or humid places. Temperature range: 0 °C to 40 °C (32 °F to 104 °F)

• Areas where sulfuric gases may be present, such as near thermal springs.

• Near devices that generate high frequencies, such as sewing machines or electric welders.

• Locations where other objects will obstruct the area around the PBX. Be especially careful to leave at

least 5 cm (2 in) to the sides of the PBX for ventilation.

Notice

Do not install the system in the following locations:

• On or near computers, telexes, or other office equipment, as well as microwave ovens or air

conditioners. (It is preferable not to install the system in the same room as the above equipment.)

• Within

from such devices.)

Do not perform the following:

• Do not block the openings of the PBX.

1.8 m (6 ft) of radios and televisions. (Both the PBX and PTs should be at least 1.8 m (6 ft) away

46 Installation Manual Document Version 2011-10

• Do not stack up the optional service cards.

Wiring Precautions

Be sure to follow these instructions when wiring the unit:

CAUTION

• Avoid

• Unplug the system from its power source when wiring, and plug the system back in only after all wiring

• CO lines should be installed with surge protectors. For details, refer to "3.2.9 Surge Protector

Notice

• Use 2-pair telephone cables when connecting PTs.

• Mis-wiring may cause the PBX to operate improperly. Refer to Section 3 "Section 3 Installation" when

• If an extension does not operate properly, disconnect the telephone from the extension line and connect

• Use twisted pair cable for CO line connection.

• To prevent signal noise from interfering with the performance of the product, do not run unshielded

• To assure good quality telephone connection, it is recommended new and modifications to existing

using the same AC outlet for computers, telexes, and other office equipment, as noise generated

by such equipment may hamper system performance or interrupt the system.

is completed.

Installation".

-pair telephone cables when connecting SLTs, data terminals, answering machines, computers,

Use 1 Voice Processing Systems, etc.

wiring the system.

it again, or turn off the PBX using the power switch, then turn it on again.

telephone cables near AC power cables, computer cables, AC power sources, etc. When running cables near other noise-generating devices or cables, use shielded telephone cables or shield the telephone cables with metal tubing.

installation of customer premise wiring shall use solid twisted pair copper conductors with minimum 24 gauge that comply with the electrical specifications for Category 3 wiring as detailed in ANSI/EIA/ TIA-570A Building Wiring Standards.

3.1.1 Before Installation

Document Version 2011-10 Installation Manual 47

3.2.1 Unpacking

3.2 Installation of the PBX

3.2.1 Unpacking

Unpack the box and check the items below:

KX-NCP500 KX-NCP1000

Main Unit 1 1

Ferrite Core (for the IPCMPR card) 2 2

AC Cord 1 1

19-inch Rack Attachment Bracket 2 2

SD Memory Card 1 1

Screw

6 6

48 Installation Manual Document Version 2011-10

3.2.2 Names and Locations

ACB

DE FG JHI K L

Front Back

ACB

GDE F

Front Back

JKHI

KX-NCP500

KX-NCP1000

3.2.2 Names and Locations

A. Small Free Slots B. RUN Indicator C. Regular Free Slots D. ALARM Indicator E. IPCMPR Card Slot F. MNT Port G. LAN Port H. Hook Clip I. Power Switch J. AC Inlet K. Ground Terminal L. RS-232C Port

Note

A Power Supply Unit (PSU) is pre

-installed.

Document Version 2011-10 Installation Manual 49

Screw

Grounding wire

To ground

3.2.3 Frame Ground Connection

1. Loosen the screw.

2. Insert a grounding wire (user

3. Tighten the screw.

4. Connect the grounding wire to ground.

WARNING

• Proper grounding (connection to ground) is very important to reduce the risk to the user of

electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.

• The grounding wire of the AC cable has an effect against external noise and lightning strikes,

but it may not be enough to protect the PBX. A permanent connection between ground and the ground terminal of the PBX must be made.

-supplied).

CAUTION

grounding wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor

For must be more than 0.75 mm2 or 18 AWG.

Notice

Be sure to comply with applicable local regulations (e.g., laws, guidelines).

In most of the continental United States, the ground provided by the power outlet will be satisfactory. However, in a small percentage of cases this ground may be installed incorrectly. Therefore, the following test procedure should be performed.

"Third wire ground" at the commercial

Test Procedure

1. Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.

2. Connect the meter probes between the 2 main AC voltage points on the wall outlet. The reading obtained

should be 108 V AC to 132 V AC.

3. Move one of the meter probes to the 3rd prong terminal (GND).

Either the same reading or a reading of 0 volt should be obtained.

4. If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is not

obtained, the outlet is not properly grounded. This condition should be corrected by a qualified electrician (per article 250 of the National Electrical Code).

5. If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is obtained,

then set the meter to the "OHMS/RX1" scale, place one probe at the GND Terminal and the other probe at the terminal which gave a reading of 0 volt. A reading of less than 1 ohm should be obtained. If the reading is not obtained, the outlet is not adequately grounded. See qualified electrician.

50 Installation Manual Document Version 2011-10

Screws

Guide Rail

3.2.4 Installing/Removing the Optional Service Cards

CAUTION

• To

• When the

• When installing or removing the

Installing/Removing Optional Service Cards

1. Turn the 2 screws anticlockwise to remove the appropriate slot panel.

protect the back board from static electricity, do not touch parts on the back board in the main unit and on the optional service cards. To discharge static electricity, touch ground or wear a grounding strap.

label is attached to an optional service card (for small free slots), be sure to turn the

power switch off before installing or removing the card.

IPCMPR card, the DC power supply must be turned off.

2. Insert the card along the guide rails.

Document Version 2011-10 Installation Manual 51

Screws

3.2.4 Installing/Removing the Optional Service Cards

3. Turn the 2 screws clockwise to fix the card in place.

4. To remove the card, reverse the procedure above.

Note

Make sure the screws are tightened to ground the card securely.

52 Installation Manual Document Version 2011-10

3.2.5 Types of Connectors

RJ45

10-pin Terminal Block

8-pin Terminal Block

10 1

RS-232C

9 5

6 1

Mini Plug

Connector Type Pin Number Used for

(Twisted pair cable)

• IPCMPR

• DHLC4 (KX-NCP1170

• DLC8 (KX-NCP1171)

• DLC16 (KX-NCP1172)

• SLC8 (KX-NCP1173)

• SLC16 (KX-NCP1174)

• LCOT4 (KX-NCP1180)

• T1 (KX-NCP1187)

• PRI23 (KX-NCP1290)

• DPH4 (KX-TDA0161)

• EIO4 (KX-TDA0164)

3.2.5 Types of Connectors

)

(Shielded cable)

• Main Unit

• IPCMPR

Document Version 2011-10 Installation Manual 53

3 cm

(1-3/16 in)

3.2.6 Attaching a Ferrite Core

A ferrite core must be attached when an RJ45 connector is connected to an Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 3 cm (1-3/16 in) away from the connector. The ferrite core is included with the PBX.

IPCMPR card.

54 Installation Manual Document Version 2011-10

3.2.7 19-inch Rack Mounting

Screw

Attachment Bracket

WARNING

• Be

• Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the

CAUTION

• When

• If the PBX is not installed properly using the securing correct methods, the PBX may fall causing serious

• When this product is no longer in use, make sure to detach it from the rack.

1. Fix the attachment brackets to the left and right sides of the PBX with 3 screws. ®

2. Place the PBX in the 19

mounting equipment. ®

careful not to drop any components. Dropping components may damage them or cause an

injury.

PBX.

the PBX is mounted on a 19-inch rack, make sure that the installation of the unit does not cause

the temperature of the rack to exceed its limit.

damage.

-inch rack and fix both attachment brackets to the rack with the rack’s proprietary

3.2.7 19-inch Rack Mounting

Document Version 2011-10 Installation Manual 55

Floor

3.2.8 Floor Standing

When installing the PBX on the floor, make sure to follow these instructions.

WARNING

Be careful not to drop any components. Dropping components may damage them or cause an injury.

CAUTION

• Make

• Do not block the openings of the PBX. Allow space of at least 20 cm (8 in) above and 10 cm (4 in) at

• Make sure that the surface behind the PBX is flat and free of obstacles, so that the openings on the

• Make sure that the surface behind the PBX is not made of wood.

sure that the PBX is placed as indicated in the diagram below. Do not place it on its side or upside

down.

the sides of the PBX.

back of the PBX will not be blocked.

56 Installation Manual Document Version 2011-10

CO Line CO LineCO Line

Ground

Surge

Protector

Extn.

Extn.: Extension line

SLT

PT-interface CS

PBX

Frame

Ground

Terminal

Board

3.2.9 Surge Protector Installation

CAUTION

Performing surge protection is essential. Make sure to follow the instructions in this section.

Overview

A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to a CO line to prevent potentially dangerous electrical surges from entering the building via the CO line and damaging the PBX and connected equipment.

To protect the system from electrical surges, we strongly recommend connecting the system to a surge protector that meets the following specifications:

– Surge arrestor type: 3-electrode arrestor – DC spark-over voltage: 230 V – Maximum peak current: at least 10 kA

Additionally, Connection").

proper grounding is very important for the protection of the system (refer to "3.2.3 Frame Ground

Many countries/areas have regulations requiring surge protection. Be sure to comply with all applicable laws, regulations, and guidelines.

Installation

Document Version 2011-10 Installation Manual 57

CO Line

Extn.

Surge Protector

Terminal

Board

Surge

Protector

PBX

(Main Building)

(Another Building)

Extn.: Extension Line

Extn.

Ground

Extn.

SLT

PT-interface CS

SLT

PT-interface CS

CO Line

PBX

Ground Rod

(Underground)

Surge Protector

Grounding

Wire

3.2.9 Surge Protector Installation

Outside Installation

If you install an extension outside of the building, the following precautions are recommended:

a. Install the extension wire underground. b. Use a conduit to protect the wire.

Note

The surge protector for an extension and CS is different from that for CO lines.

Installation of a Ground Rod

58 Installation Manual Document Version 2011-10

3.2.9 Surge Protector Installation

1. Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least

1.3 mm2.

2. Bury the ground rod near the protector. The grounding wire should be as short as possible.

3. The grounding wire should run straight to the ground rod. Do not run the wire around other objects.

4. Bury the ground rod at least 50 cm (20 in) underground.

Note

• The above figures are recommendations only.

• The length of ground rod and the required depth depend on the composition of the soil.

Document Version 2011-10 Installation Manual 59

SD Memory Card

LEDs

SD Memory Card Slot Cover

Reset Button

LAN Port

MNT Port

BGM/MOH

Pager

MPR ID Number

MNT Port LAN Port

To LAN

To PC

LEDs

System Initialize

Switch

3.3.1 IPCMPR Card

3.3 Information about the Main Processing Card

3.3.1 IPCMPR Card

Function

The IPCMPR card is the preinstalled main processing card with built Virtual Cards (CO line/extension) can be installed in Virtual Slots of the IPCMPR card and can be activated with the activation keys. Also, the IPCMPR supports LAN connection so that IP telephones (IP-PTs, IP softphones, SIP Extensions) and PCs can be connected on a private IP network.

-in ESVM card feature (2-channel). The

Mountable Cards

• One of the DSP4, DSP16, or DSP64 cards (refer to "3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card

(KX-TDE0110), and DSP64 Card (KX-TDE0111)")

• RMT card (refer to "3.3.3 RMT Card (KX-TDA0196)")

Note

• Make sure to use the MNT port for PC connection, and the LAN port for LAN connection.

• The maximum length of the cable to be connected to the

• When connecting the RJ45 connector, attach the ferrite core included with the PBX. Refer to

• For details about Virtual Slots, refer to "1.3.3 System Capacity".

• For details about the activation keys, refer to "2.1 Information about the Activation Keys".

"3.2.6 Attaching a Ferrite Core".

IPCMPR card is 100 m (328 ft).

60 Installation Manual Document Version 2011-10

3.3.1 IPCMPR Card

• For details about connecting to a LAN, refer to "3.11 LAN Connection"

• For details about connecting peripherals, refer to "3.10.1 Connection of Peripherals"

• For details about System Initialize Switch, refer to "3.13.1 Starting the PBX".

• For details about Reset Button, refer to "5.1.4 Using the Reset Button".

Rights Reserved.

WARNING

lithium battery is used in the IPCMPR card. There is a risk of explosion if the battery is replaced

with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.

CAUTION

• The

• Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX

• To prevent data leakage, render the SD Memory Card physically unusable before disposal.

Notice

• Use only the SD Memory Card included with the PBX.

• The

SD Memory Card contains software for all the processes of the PBX and all the customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage.

to fail to start when you try to restart the system.

SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup.

Pin Assignments

MNT Port/LAN Port (10BASE-T/100BASE-TX)

No. Signal Name Input (I)/Output (O) Function

1 TPO+ O Transmit data+

2 TPO- O Transmit data-

3 TPI+ I Receive data+

4-5 Reserved – –

6 TPI- I Receive data-

7-8 Reserved – –

LED Indications

Indication Color Description

BATT ALARM Red Battery alarm indication

• OFF: Normal

ON: Alarm

SD ACCESS Green SD memory card status

• ON: Accessing

Document Version 2011-10 Installation Manual 61

3.3.1 IPCMPR Card

Indication Color Description

10BASE-T/ 100BASE-TX

MNT 2 LINK Green Link status indication

• OFF: Off

-line

• ON: Linked normally

• Flashing: In communication

100 Yellow Data transmission speed indication

• OFF: 10 Mbps

• ON: 100 Mbps

LAN 1 LINK Green Link status indication

• OFF: Off

-line

• ON: Linked normally

• Flashing: In communication

100 Yellow Data transmission speed indication

• OFF: 10 Mbps

• ON: 100 Mbps

62 Installation Manual Document Version 2011-10

DSP4 Card/ DSP16 Card/ DSP64 Card

Screws

inside

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111

)

Function

DSP4: 4-channel digital signal processor card with a 4-Channel IP Trunk activation key and a

8-Channel 729A and G.711 codec methods. To be mounted on the IPCMPR card.

DSP16: 16-channel

8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G. 729A and G.711 codec methods. To be mounted on the IPCMPR card.

DSP64: 64-channel

four 8-Channel IP Proprietary Telephone activation keys preinstalled. Compliant with ITU-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.

IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.

digital signal processor card with a 4-Channel IP Trunk activation key and an

digital signal processor card with four 4-Channel IP Trunk activation keys and

Accessories and User-supplied Items

Accessories (included): Screws ´ 3 User-supplied (not included): none

Note

• Depending on the number and the type of IP CO lines and IP telephones you wish to use, required

activation keys are determined, and the

DSP4, DSP16, or DSP64 card is selected to be installed.

• If the preinstalled activation keys on the DSP cards are not enough for the desired configuration, you

need to purchase activation key codes. For details about the activation keys, refer to "2.1 Information about the Activation Keys".

Document Version 2011-10 Installation Manual 63

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)

• When installing the DSP card, hold down the shaded areas of the card to connect it firmly.

64 Installation Manual Document Version 2011-10

3.3.3 RMT Card (KX-TDA0196)

RMT Card

IPCMPR Card

Screws

inside

Function

3.3.3 RMT Card (KX-TDA0196)

Analog modem card for remote communication with the PBX. ITU IPCMPR card.

-T V.90 support. To be mounted on the

Accessories and User-supplied Items

Accessories (included): Screws ´ 2 User-supplied (not included): none

Document Version 2011-10 Installation Manual 65

IPCMPR Card

Virtual Slots

Virtual CO Line Slots

Virtual Extension Slots

V-IPCS4

3.4.1 Virtual Cards

3.4 Information about the Virtual Cards

3.4.1 Virtual Cards

Function

Virtual V-IPCS4 cards can be activated without activation keys). By installing Virtual Cards in the Virtual Slots of the IPCMPR card using the Maintenance Console, IP CO lines, IP extensions, and IP-CSs can be used via the IPCMPR card.

Example: Virtual Cards in the Virtual Slots of the KX-NCP1000

Cards are included with the IPCMPR card and can be activated with the appropriate activation key (Only

Virtual Card Description

Virtual 16-Channel (V-IPGW16)

Virtual 16-Channel SIP CO Line Card (V-SIPGW16)

Virtual 32-Channel VoIP Extension Card (V-IPEXT32)

Virtual 32-Channel SIP Extension Card (V-SIPEXT32)

Virtual 4 IP Cell Station Interface Card (V-IPCS4)

VoIP Gateway Card

Virtual Card for 16-channel H.323 CO line. Compliant with VoIP H.323 V.5 protocol. Also supports T.38 protocol.

Virtual Card for 16-channel SIP CO line. Compliant with RFC 3261,

3262, 3264, 3311, 3581, 3960 and 4028 protocols. Also

supports T.38 protocol.

Virtual Card for 32 VoIP extensions. Compliant with Panasonic proprietary protocol.

Virtual Card for 32 SIP Extensions. Compliant with RFC 3261, 3264, 3310, 2327 and 4028 protocols.

Virtual Card for 4 IP-CSs. Compliant with ITU-T G.729A and G.711 codec methods.

66 Installation Manual Document Version 2011-10

To CO line

RJ45

LED

1 8

R T

3.5.1 LCOT4 Card (KX-NCP1180)

3.5 Information about the Physical CO Line Cards

3.5.1 LCOT4 Card (KX-NCP1180)

Function

4-port analog CO line card with Caller ID (FSK/DTMF) and 1 power failure transfer (PFT) port.

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

CAUTION

To reduce the risk of fire, use only No.26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord.

Note

• For details about power failure transfer, refer to

• To confirm the CO line connection, refer to "Confirming the CO Line Connection" in "3.13.1 Starting

the PBX".

Pin Assignments

RJ45 Connector

No. Signal Name Function

1-3 Reserved –

4 R Ring

5 T Tip

"3.12.1 Power Failure Connections".

6-8 Reserved –

Document Version 2011-10 Installation Manual 67

3.5.1 LCOT4 Card (KX-NCP1180)

LED Indications

Indication Color Description

CARD STATUS Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

68 Installation Manual Document Version 2011-10

3.5.2 T1 Card (KX-NCP1187)

RJ45LEDs

To NT1

Function

1-port T1 CO line card. EIA/TIA standard compliant.

3.5.2 T1 Card (KX-NCP1187)

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

CAUTION

• Connect this optional service card to the CO line through NT1; do not connect to the CO line directly.

• T1 ports are SELV ports and should only be connected to SELV services.

Note

• T1 Card must be installed behind an FCC registered and UL or CSA

-NRTL listed CSU.

• To confirm the CO line connection, refer to "Confirming the CO Line Connection" in "3.13.1 Starting

the PBX".

Switch Settings

Switch Type Usage and Status Definition

A/B Slide Keep the switch at default A position. Do not change the position

of this switch.

Document Version 2011-10 Installation Manual 69

3.5.2 T1 Card (KX-NCP1187)

Pin Assignments

RJ45 Connector

No. Signal Name Level [V] Function

1 RX+ (+) Receive data (+)

2 RX- (-) Receive data (-)

3 Reserved – –

4 TX- (-) Transmit data (-)

5 TX+ (+) Transmit data (+)

6-8 Reserved – –

LED Indications

Indication Color Description

CARD STATUS Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

SYNC-ERR Red Non-synchronization status indication

• OFF: Normal

• ON: Out of synchronization

RAI Red RAI signal status indication

• OFF: Normal

• ON: Alarm (Clock Slave)

• Flashing (60 times per minute): Alarm (Clock Master)

AIS Red AIS status indication

• OFF: Normal

• ON: Alarm

SYNC Green Synchronization status indication

• OFF: Not synchronized

• ON: Synchronized

• Flashing (60 times per minute): Synchronized (Clock Master)

70 Installation Manual Document Version 2011-10

LEDs

RJ45

To NT1/ Extension

3.5.3 PRI23 Card (KX-NCP1290)

Function

1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant.

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

CAUTION

• Connecting

of the CO line directly.

• PRI ports are SELV ports and should only be connected to SELV services.

Note

To confirm the CO line connection, refer to "Confirming the CO Line Connection PBX".

this optional service card to the CO line through an NT1; do not connect to the U interface

" in "3.13.1 Starting the

Switch Settings

Switch Type Usage and Status Definition

A/B Slide Keep the switch at default A position. Do not change the position

of this switch.

Document Version 2011-10 Installation Manual 71

3.5.3 PRI23 Card (KX-NCP1290)

Pin Assignments

RJ45 Connector

No. Signal Name Level [V] Function

1 RX+ (+) Receive data (+)

2 RX- (-) Receive data (-)

3 Reserved – –

4 TX- (-) Transmit data (-)

5 TX+ (+) Transmit data (+)

6-8 Reserved – –

LED Indications

Indication Color Description

CARD STATUS Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

SYNC-ERR Red Non-synchronization status indication

• OFF: Normal

• ON: Out of synchronization

RAI Red RAI signal status indication

• OFF: Normal

• ON: Alarm (Clock Slave)

• Flashing (60 times per minute): Alarm (Clock Master)

AIS Red AIS status indication

• OFF: Normal

• ON: Alarm

SYNC Green Synchronization status indication

• OFF: Not synchronized

• ON: Synchronized

• Flashing (60 times per minute): Synchronized (Clock Master)

D-LINK Green Data link status indication

• OFF: Not established

• ON: Established

72 Installation Manual Document Version 2011-10

RJ45 LED

To extensions

1 8

3.6.1 DHLC4 Card (KX-NCP1170)

3.6 Information about the Physical Extension Cards

3.6.1 DHLC4 Card (KX-NCP1170

)

Function

4-port digital hybrid extension card for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs, with Caller ID (FSK) and 1 power failure transfer (PFT) port.

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

Note

For details about power failure transfer, refer to

"3.12.1 Power Failure Connections".

Pin Assignments

RJ45 Connector

No. Signal Name Function

1-2 Reserved –

3 D1 Data port (High)

Document Version 2011-10 Installation Manual 73

4 T Tip

5 R Ring

6 D2 Data port (Low)

7-8 Reserved –

3.6.1 DHLC4 Card (KX-NCP1170)

LED Indications

Indication Color Description

CARD STATUS Green/

Orange/Red

Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Orange Flashing: Detection of PT-interface CS connection (when

starting up the PT-interface CS)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

74 Installation Manual Document Version 2011-10

3.6.2 DLC8 Card (KX-NCP1171)

RJ45LED

To extensions

1 8

D2D1

Function

3.6.2 DLC8 Card (KX-NCP1171)

8-port digital extension card for DPTs, DSS consoles, and PT

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

Pin Assignments

-interface CSs.

RJ45 Connector

No. Signal Name Function

1-2 Reserved –

3 D1 Data port (High)

4-5 Reserved –

6 D2 Data port (Low)

7-8 Reserved –

LED Indications

Indication Color Description

CARD STATUS Green/

Orange/Red

Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Orange Flashing: Detection of PT-interface CS connection (when

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

starting up the PT-interface CS)

Document Version 2011-10 Installation Manual 75

RJ45LED

To extensions

1 8

D2D1

3.6.3 DLC16 Card (KX-NCP1172)

Function

16-port digital extension card for DPTs, DSS consoles, and PT

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

Pin Assignments

-interface CSs.

RJ45 Connector

No. Signal Name Function

1-2 Reserved –

3 D1 Data port (High)

4-5 Reserved –

6 D2 Data port (Low)

7-8 Reserved –

LED Indications

Indication Color Description

CARD STATUS Green/

Orange/Red

Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Orange Flashing: Detection of PT-interface CS connection (when

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

starting up the PT-interface CS)

76 Installation Manual Document Version 2011-10

3.6.4 SLC8 Card (KX-NCP1173)

RJ45LED

To extensions

1 8

T R

Function

8-port extension card for SLTs with Caller ID (FSK).

3.6.4 SLC8 Card (KX-NCP1173)

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

Pin Assignments

RJ45 Connector

No. Signal Name Function

1-3 Reserved –

4 T Tip

5 R Ring

6-8 Reserved –

LED Indications

Indication Color Description

CARD STATUS

Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

Document Version 2011-10 Installation Manual 77

RJ45LED

To extensions

1 8

T R

3.6.5 SLC16 Card (KX-NCP1174)

Function

16-port extension card for SLTs with Caller ID (FSK).

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): RJ45 connector

Pin Assignments

RJ45 Connector

No. Signal Name Function

1-3 Reserved –

4 T Tip

5 R Ring

6-8 Reserved –

LED Indications

Indication Color Description

CARD STATUS Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

78 Installation Manual Document Version 2011-10

LED

3.7.1 OPB3 Card (KX-NCP1190)

3.7 Information about the Other Physical Cards

3.7.1 OPB3 Card (KX-NCP1190

)

Function

Optional 3-slot base card for mounting a maximum of 3 option cards from the following:

• DPH4 card

• EIO4 card

• ECHO16 card

• MSG4 card

• ESVM4 card

Accessories and User-supplied Items

Accessories (included): none User-supplied (not included): none

WARNING

A lithium battery is used in the with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.

OPB3 card. There is a risk of explosion if the battery is replaced

LED Indications

Indication Color Description

CARD STATUS Green/Red Card status indication

• OFF: Power Off

• Green ON: Normal (all ports are idle)

• Green Flashing (60 times per minute): Normal (a port is in use)

• Red ON: Fault (includes reset)

• Red Flashing (60 times per minute): Out of Service

Document Version 2011-10 Installation Manual 79

Fully insert the connectors through the panel openings.

Screw

OPB3 Card

To door openers

To doorphones

10-pin

8-pin

DPH4 Card

3.7.2 DPH4 Card (KX-TDA0161)

Function

4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the

OPB3 card.

Accessories and User-supplied Items

Accessories (included): Screws ´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1 User-supplied (not included): Copper wire

Note

For

details about connection to doorphones and door openers, refer to "3.9.1 Connection of Doorphones,

Door Openers, External Sensors, and External Relays".

80 Installation Manual Document Version 2011-10

Pin Assignments

10 1

8-pin Terminal Block

10-pin Terminal Block

3.7.2 DPH4 Card (KX-TDA0161)

No. Signal Name Function

1 DP4 Doorphone 4 transmit

2 com4 Doorphone 4 receive

3 DP3 Doorphone 3 transmit

4 com3 Doorphone 3 receive

5 DP2 Doorphone 2 transmit

6 com2 Doorphone 2 receive

7 DP1 Doorphone 1 transmit

8 com1 Doorphone 1 receive

No. Signal Name Function

1-2 Reserved –

3 OP4b Door opener 4

4 OP4a Door opener 4 com

5 OP3b Door opener 3

6 OP3a Door opener 3 com

7 OP2b Door opener 2

8 OP2a Door opener 2 com

9 OP1b Door opener 1

10 OP1a Door opener 1 com

Document Version 2011-10 Installation Manual 81

OPB3 Card

Fully insert the connectors through the panel openings.

Screw

10-pin

8-pin

EIO4 Card

To external sensors

To external relays

3.7.3 EIO4 Card (KX-TDA0164)

Function

4-port external input/output card. To be mounted on the

OPB3 card.

Accessories and User-supplied Items

Accessories (included): Screws ´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1 User-supplied (not included): Copper wire

Note

For details about connection to external sensors and external relays, refer to Doorphones, Door Openers, External Sensors, and External Relays".

82 Installation Manual Document Version 2011-10

"3.9.1 Connection of

Pin Assignments

10 1

8-pin Terminal Block

10-pin Terminal Block

3.7.3 EIO4 Card (KX-TDA0164)

No. Signal Name Function

1 C4b Control 4

2 C4a Control 4 com

3 C3b Control 3

4 C3a Control 3 com

5 C2b Control 2

6 C2a Control 2 com

7 C1b Control 1

8 C1a Control 1 com

No. Signal Name Function

1-2 Reserved –

3 OP4b Opener 4

4 OP4a Opener 4 com

5 OP3b Opener 3

6 OP3a Opener 3 com

7 OP2b Opener 2

8 OP2a Opener 2 com

9 OP1b Opener 1

10 OP1a Opener 1 com

Document Version 2011-10 Installation Manual 83

External Sensor

sensor

common

I/O

EIO4

OPB3

PBX

+5V

10K

4.7K

3.7.3 EIO4 Card (KX-TDA0164)

External Sensor

Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the EIO4 card for each external sensor. The PBX detects input from the sensor when the signal is under 100 W.

Connection Diagram

External Relay

Current Limit: 24 V DC/30 V AC, 1 A maximum

84 Installation Manual Document Version 2011-10

3.7.4 ECHO16 Card (KX-TDA0166)

OPB3 Card

inside

ECHO16 Card

Screws

Function

3.7.4 ECHO16 Card (KX-TDA0166)

16-channel card for echo cancellation during conferences. To be mounted on the

Accessories and User-supplied Items

Accessories (included): Screws ´ 3 User-supplied (not included): none

OPB3 card.

Note

establish a conference call involving 6 to 8 parties, install an ECHO16 card and enable echo cancellation for conferences using the Maintenance Console. For details, refer to " "4.18 [2-9] System Options" of the PC Programming Manual.

Echo Cancel—Conference" in

Document Version 2011-10 Installation Manual 85

OPB3 Card

inside

MSG4 Card

Screws

3.7.5 MSG4 Card (KX-TDA0191)

Function

4-channel message card. To be mounted on the

Accessories and User-supplied Items

Accessories (included): Screws ´ 3 User-supplied (not included): none

OPB3 card.

86 Installation Manual Document Version 2011-10

3.7.6 ESVM4 Card (KX-TDA0194)

OPB3 Card

inside

ESVM4 Card

Screws

Function

3.7.6 ESVM4 Card (KX-TDA0194)

4-channel simplified voice message card for Simplified Voice Message feature. Also supports features. To be mounted on the OPB3 card.

MSG card

Accessories and User-supplied Items

Accessories (included): Screws ´ 3 User-supplied (not included): none

CAUTION

When installing/uninstalling an parts. Doing so may cause severe damage to the ESVM card.

Notice

• When replacing an

initialize the ESVM card. For details about the initialization procedure, refer to "2.5.4 Tool—Simplified Voice Message—Delete All Recording" in the PC Programming Manual.

ESVM card, ensure that the status of the OPB3 card is In Service (INS), and then

• When installing an ESVM card for the first time on an OPB3 card that is already installed in the PBX,

do not remove the OPB3 card from the PBX until the card status becomes INS.

• After installing the OPB3 card, with an ESVM card mounted, for the first time, do not remove the

OPB3 card from the PBX until the card status becomes INS.

Note

When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (leftmost slot) of the OPB3 card.

ESVM card, be careful not to damage the chips around the connection

Document Version 2011-10 Installation Manual 87

KX-T7600 Series DPT

KX-DT300 Series DPT

SLT

Other PT (DPT/APT)

and DSS Console

PT-interface CS

Cable Maximum Distance 26 AWG: 222 m (728 ft) 24 AWG: 347 m (1138 ft) 22 AWG: 500 m (1640 ft) CAT 5: 347 m (1138 ft)

Cable Maximum Distance 26 AWG: 500 m (1640 ft) 24 AWG: 720 m (2362 ft) 22 AWG: 830 m (2723 ft) CAT 5: 720 m (2362 ft)

Cable Maximum Distance 26 AWG: 140 m (459 ft) 24 AWG: 229 m (751 ft) 22 AWG: 360 m (1181 ft) CAT 5: 229 m (751 ft)

Cable Maximum Distance 26 AWG: 698 m (2289 ft) 24 AWG: 1128 m (3700 ft) 22 AWG: 1798 m (5897 ft) CAT 5: 1128 m (3700 ft)

3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)

3.8 Connection of Extensions

3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)

* The maximum cabling distance from the PBX is the same even when the KX-DT300/KX-T7600 series DPT is the master DPT on the Digital XDP connection.

Notice

The maximum cabling distance may vary depending on the conditions.

PT-interface

DPT APT

DSS

Console

SLT

DHLC4 Card

SLC16, SLC8 Cards

88 Installation Manual Document Version 2011-10

ü ü ü ü ü

3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)

DLC16, DLC8 Cards

PT-interface

ü ü ü

DPT APT

"ü" indicates that the extension card supports the terminal.

DSS

Console

SLT

Document Version 2011-10 Installation Manual 89

To DHLC4 card

4-conductor wiring cord Connect pins "T", "R", "D1", and "D2".

2-conductor wiring cord Connect pins "T" and "R".

SLTAPT

Modular T-Adaptor

3.8.2 Parallel Connection of the Extensions

Any SLT can be connected in parallel with an APT or a DPT as follows.

Note

addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel

In with an APT or a DPT.

With APT

For parallel connection, eXtra Device Port (XDP) mode must be disabled for that port through system programming. Refer to "13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further information.

90 Installation Manual Document Version 2011-10

To DHLC4 card

SLTDPT

Modular T-Adaptor

4-conductor wiring cord Connect pins "D1" and "D2".

2-conductor wiring cord Connect pins "T" and "R".

TO MAIN UNIT

/ PABX

TO TEL

To DHLC4 card

DPT SLT

To DHLC4 card

To SLT

2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

3.8.2 Parallel Connection of the Extensions

With DPT

Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming. If XDP mode is enabled through system programming, parallel connection is not possible. Refer to "13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further information.

Using a Modular T-Adaptor

Using an EXtra Device Port

With KX-DT300 Series DPT (except KX-DT321)

Document Version 2011-10 Installation Manual 91

To DHLC4 card

DPT SLT

To DHLC4 card

To SLT

2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

TO MAIN UNIT

/ PABX

TO TEL

To DHLC4 card

DPT

SLT

To DHLC4 card

To SLT

2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

TO TEL

TO EMSS or TO MAIN UNIT

3.8.2 Parallel Connection of the Extensions

With KX-T7600 Series DPT (except KX-T7665)

With Other DPT

92 Installation Manual Document Version 2011-10

Slave DPTMaster DPT

Back View of DPTs

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

TO MAIN UNIT

/ PABX

TO MAIN UNIT / PABX

TO TEL

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

4-conductor wiring cord Connect pins "D1" and "D2".

Slave DPT

SLT

Master DPT

Modular T-Adaptor

4-conductor wiring cord Connect pins "D1" and "D2".

2-conductor wiring cord Connect pins "T" and "R".

Cable Maximum Distance 26 AWG: 30 m (98 ft) 24 AWG: 50 m (164 ft) 22 AWG: 60 m (196 ft) CAT 5: 50 m (164 ft)

3.8.3 Digital EXtra Device Port (Digital XDP) Connection

A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode.

Note

• Both DPTs must be KX-DT300/KX-T7600 series DPTs (except KX-T7640

can only be connected as a slave DPT.

• Bluetooth

Modules or USB Modules must not be connected to DPTs in the Digital XDP connection.

• Parallel mode or XDP mode can be selected through system programming.

• If XDP mode is enabled through system programming, parallel connection is not possible. Refer to

"13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further information.

With KX-DT300 Series DPT

Using a Modular T-Adaptor

). Note that the KX-T7667

Document Version 2011-10 Installation Manual 93

SLTMaster DPT Slave DPT

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

To SLT

Slave DPTMaster DPT

Back View of DPTs

To DLC8/DLC16 card

To DHLC4 card

(for connection of SLT)

TO MAIN UNIT

/ PABX

TO MAIN UNIT / PABX

TO TEL

Cable Maximum Distance 26 AWG: 30 m (98 ft) 24 AWG: 50 m (164 ft) 22 AWG: 60 m (196 ft) CAT 5: 50 m (164 ft)

3.8.3 Digital EXtra Device Port (Digital XDP) Connection

Using an EXtra Device Port

94 Installation Manual Document Version 2011-10

With KX-T7600 Series DPT

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

4-conductor wiring cord Connect pins "D1" and "D2".

Slave DPT

SLT

Master DPT

Modular T-Adaptor

4-conductor wiring cord Connect pins "D1" and "D2".

2-conductor wiring cord Connect pins "T" and "R".

Slave DPTMaster DPT

TO MAIN UNIT

/ PABX

TO TEL

TO MAIN UNIT / PABX

Back View of DPTs

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

Cable Maximum Distance 26 AWG: 30 m (98 ft) 24 AWG: 50 m (164 ft) 22 AWG: 60 m (196 ft) CAT 5: 50 m (164 ft)

Using a Modular T-Adaptor

3.8.3 Digital EXtra Device Port (Digital XDP) Connection

Document Version 2011-10 Installation Manual 95

SLTMaster DPT Slave DPT

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".

Slave DPTMaster DPT

To SLT

TO MAIN UNIT

/ PABX

TO TEL

TO MAIN UNIT / PABX

Back View of DPTs

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

To DLC8/DLC16 card

To DHLC4 card (for connection of SLT)

Cable Maximum Distance 26 AWG: 30 m (98 ft) 24 AWG: 50 m (164 ft) 22 AWG: 60 m (196 ft) CAT 5: 50 m (164 ft)

3.8.3 Digital EXtra Device Port (Digital XDP) Connection

Using an EXtra Device Port

96 Installation Manual Document Version 2011-10

USB Port

USB Cable

USB Module

To PC

USB Cable

To PC

ULL

USB Port

USB Module

3.8.4 First Party Call Control CTI Connection

CTI

connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol. A USB Module must be connected to the DPTs.

Note

The operating system of the PC required for first party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.

KX-DT343/KX-DT346

KX-T7633/KX-T7636

Note

The maximum length of the USB cable is 3 m (9 ft 10 in).

Document Version 2011-10 Installation Manual 97

Doorphone

Door Opener

External Sensor/

External Relay Device

Cable Maximum Distance 26 AWG: 70 m (230 ft) 24 AWG: 113 m (371 ft) 22 AWG: 180 m (590 ft) CAT 5: 113 m (371 ft)

Panasonic

Screw

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

3.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

The

PBX supports a maximum of 16 doorphones, 16 door openers, 16 external sensors, and 16 external relays.

Note

Doorphones, door openers, external sensors, and external relays are user-supplied.

Maximum Cabling Distance

Installing the Doorphone (KX-T30865/KX-T7765/KX-T7775)

Note

• The illustrations shown in the installation procedure are based on the

• For details about the installation of the KX-T7775, refer to the Operating Instructions of the

KX-T7775.

1. Loosen the screw to separate the doorphone into 2 halves.

98 Installation Manual Document Version 2011-10

KX-T30865.

Cabinet Wall

Screw

To 8-pin terminal block

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

Note for KX-T7765 Users

When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft.

2. Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws.

Note

Two

kinds of screws are included with the doorphone. Please choose the appropriate kind for your wall

type.

: when a doorphone plate has been fixed to the wall

: when you wish to install the doorphone directly onto the wall

3. Connect the wires to the screws located in the back cover.

4. Re-attach the 2 halves and re

-insert the screw.

Document Version 2011-10 Installation Manual 99

Doorphone

Door Opener

External Sensor/

External Relay Device

To doorphones/door openers/ external sensors/external relays

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

Connection

Use 8-pin and 10-pin terminal blocks (included with the card) for connection.

1. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into

the side hole as shown below. Repeat this procedure for other doorphones, door openers, external sensors, and external relays. Refer to "3.7.2 DPH4 Card (KX-TDA0161)" and "3.7.3 EIO4 Card (KX-TDA0164)" for pin assignments.

2. Attach the terminal blocks to the connectors of the DPH4

/EIO4 card on the PBX.

100 Installation Manual Document Version 2011-10

Panasonic KX-NCP500, KX-NCP1000 User Manual 5

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

System Outline

1.1.1 Main Unit

1.1 Basic System Construction

1.1.2 System Connection Diagram

1.2 Optional Equipment

1.2.1 Optional Equipment

1.3.1 General Description

1.3 Specifications

1.3.2 Characteristics

1.3.3 System Capacity

Activation Key Installation

2.1.1 Activation Keys

2.1 Information about the Activation Keys

2.1.2 Activation Key Code and Key Management System

2.1.3 Activation Key File

Installation

3.1.1 Before Installation

3.1 Before Installation

3.2.1 Unpacking

3.2 Installation of the PBX

3.2.2 Names and Locations

3.2.3 Frame Ground Connection

3.2.4 Installing/Removing the Optional Service Cards

3.2.5 Types of Connectors

3.2.6 Attaching a Ferrite Core

3.2.7 19-inch Rack Mounting

3.2.8 Floor Standing

3.2.9 Surge Protector Installation

3.3.1 IPCMPR Card

3.3 Information about the Main Processing Card

3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)

3.3.3 RMT Card (KX-TDA0196)

3.4.1 Virtual Cards

3.4 Information about the Virtual Cards

3.5.1 LCOT4 Card (KX-NCP1180)

3.5 Information about the Physical CO Line Cards

3.5.2 T1 Card (KX-NCP1187)

3.5.3 PRI23 Card (KX-NCP1290)

3.6.1 DHLC4 Card (KX-NCP1170)

3.6 Information about the Physical Extension Cards

3.6.2 DLC8 Card (KX-NCP1171)

3.6.3 DLC16 Card (KX-NCP1172)

3.6.4 SLC8 Card (KX-NCP1173)

3.6.5 SLC16 Card (KX-NCP1174)

3.7.1 OPB3 Card (KX-NCP1190)

3.7 Information about the Other Physical Cards

3.7.2 DPH4 Card (KX-TDA0161)

3.7.3 EIO4 Card (KX-TDA0164)

3.7.4 ECHO16 Card (KX-TDA0166)

3.7.5 MSG4 Card (KX-TDA0191)

3.7.6 ESVM4 Card (KX-TDA0194)

3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)

3.8 Connection of Extensions

3.8.2 Parallel Connection of the Extensions

3.8.3 Digital EXtra Device Port (Digital XDP) Connection

3.8.4 First Party Call Control CTI Connection

3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

3.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays