PANASONIC KX-HCM10 User Manual

Network Camera

Operating Instructions

Model No.

KX-HCM10

Please read this manual before using and save this manual for future reference. Panasonic Network Camera Site: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Introduction

Thank you for purchasing the Panasonic Network Camera.

Please check the following items when unpacking.

Operating Instructions

Setup CD-ROM Operating Instructions Getting Started Camera Stand AC adapter Screws and Washers

— 1 pc. — 1 pc. — 1 pc. — 1 pc. — 1 pc. — 2 pcs.

Directory and file structure of the Setup CD-ROM

The directory of the Setup CD-ROM and the main files are located as follows.

Acrobat® Reader 4.05 or later enables you to see the Operating

Adobe Instructions in the Setup CD-ROM. Adobe Acrobat Reader installer is in the Setup CD-ROM. Please double-click "ar405eng.exe".

Directory tree in the Setup CD-ROM

Kxhcm10

README.TXT Setup.exe AutoRun.inf

Netcam

Config.exe

Acrobat4.0installer

ar405eng.exe

Manual

OprInstr.pdf

OCX

Reghcm10.exe

Readme file (Please read first.) Setup program Information file to start Setup.exe

Network Configuration Setup Program directory Network Configuration Setup Program Acrobat Reader 4.0 Installer directory

Acrobat Reader 4.0 Installer

Operating Instructions "kxhcm10.ocx" Installer directory "kxhcm10.ocx" Installer

• When referring to the file structure, please use Explorer.

Operating Instructions

Before using

Please read Important Safety Instruction on Page 104 before using. Read and understand all instructions.

For operation assistance:

• Call 1-800-272-7033

• Refer to the Panasonic Network Camera Site

http://www.panasonic.com/netcam

Trademarks

• Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation in the United States and/or other countries.

• Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Ethernet is a registered trademark of Xerox Corporation in the United States and/or other countries.

• Microsoft, Windows, Windows NT and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries.

• Pentium is either a registered trademark or a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

• Screen shots reprinted with permission from Microsoft Corporation.

All other trademarks identified herein are the property of their respective owners.

Attach your purchase receipt here.

For your future reference

Serial No. Date of purchase (found on the rear side of the unit)

Name and address of dealer

Operating Instructions

1 Product Introduction ..................................................... 6

1.1 Getting to know the Network Camera............................................... 7

1.1.1 Main features...............................................................................................7

1.1.2 System Requirements.................................................................................9

1.1.3 Authentication – System Security feature..................................................10

1.2 Included Accessories...................................................................... 11

1.3 Camera Feature Locations ............................................................. 12

1.3.1 Front View .................................................................................................12

1.3.2 Rear View..................................................................................................13

1.3.3 Bottom View ..............................................................................................13

1.4 Network Camera connection .......................................................... 14

1.4.1 Selecting the Network Configuration.........................................................14

1.4.2 Mounting the Network Camera..................................................................16

1.4.3 Connecting Network Camera cable...........................................................18

1.4.4 Connecting the Power Suplly ....................................................................19

1.5 Network Configuration .................................................................... 20

1.5.1 Simple Installation using with the Setup CD-ROM....................................21

1.5.2 Configuring the Proxy Server ....................................................................36

1.5.3 Preliminary Operation – Accessing the Top Page.....................................39

2 Network Camera Screen and Window ....................... 40

2.1 Network Camera flow chart ............................................................ 41

2.2 Single Camera/Multi-Camera selection .......................................... 43

2.2.1 Viewing the Top View Image screen..........................................................45

2.3 Setup window – General Overview................................................. 52

2.3.1 Setting up the Network Camera ................................................................56

3 Network Camera Features .......................................... 87

3.1 Interfacing to the I/O Connector...................................................... 88

3.2 Network Camera reset procedure – default settings ...................... 90

3.3 Default settings list.......................................................................... 91

4 Specification and Troubleshooting............................ 96

4.1 Specification ................................................................................... 97

4.2 Troubleshooting .............................................................................. 99

Operating Instructions

4.3 Maintenance ................................................................................. 103

4.4 Important Safety Instruction ......................................................... 104

4.5 FCC and Other Information .......................................................... 106

Index

Section 1

Product Introduction

Operating Instructions

1.1 Getting to know the Network Camera

1.1.1 Main features

Easy installation

Installation is simplified using the Network Camera integrated web server and the web browser. No additional software is required.

High Speed Motion JPEG

Using the Network Camera integrated web server, Motion JPEG, up to 15 frames per second, can be displayed. To conserve bandwidth, JPEG - Regularly Refresh can be selected from the Top Page. Refreshing interval can be set on the Top View Image window.

Remote Pan/Tilt Operation

Pan/Tilt operation can move the lens horizontally 120° and downside 45°. This

movable lens allows you to see the situation in the wide room where the object is. It can adjust the angle easily from the web browser.

Multi-Camera Screen

Using Multi-Camera screen you can simultaneously view up to four cameras at various location. Clicking on each Camera Name switches to the Single Camera screen from the Multi-Camera screen.

Multi Client Access

The Network Camera allows the 10 users to view the Motion JPEG image simultaneously. The users can access the Top View Image screen (Single Camera/Multi-Camera screen) from their own locations.

I/O (Input/Output) Connector

I/O connector consists of the digital input/output terminal. The external

sensors/devices such as a door sensor can connect to the digital input terminal. The external sensors/devices are customer provided. Any required custom interface is the customer's responsibility. The alarm/timer trigger can activate the Image Transfer feature which can send the images via e-mail or FTP (File Transfer Protocol). The digital output terminal can send a signal to activate the external devices such as a light around the Network Camera.

Operating Instructions

Update Firmware

If Update Firmware is released, you can download the latest program from the Network Camera Technical Support Site. Installation is easy and fast. Please refer to Page 83 for details.

Authentication

Authentication window requires you to enter the administrator/general user ID

and password. Password security can prevent the unregistered user from accessing your image from their web browsers. Please refer to Section

1.1.3 Authentication – System Security feature for details.

Operating Instructions

1.1.2 System Requirements

The PC (Personal Computer) and the network must meet the following technical specifications for the Network Camera to work properly.

Item Description

Operating System

Network Protocol

Microsoft® Windows® 95, Microsoft Windows 98/SE Microsoft Windows 2000, Microsoft Windows ME Microsoft Windows NT

4.0, Microsoft Windows XP

TCP/IP network protocol installed. (HTTP, FTP, SMTP, TCP, UDP, IP, ARP, ICMP)

• The Network Camera does not support PPPoE (Point-to-

Point Protocol over Ethernet

CPU Pentium

II 300 MHz or greater

Interface 10/100 Mbps Ethernet card and category 5 cables for your

network connection

Web browser*

Internet Explorer 5.0 or later/Netscape Navigator® 4.7 Please use Microsoft Internet Explorer version 5.0 or later. (It is not included in the Setup CD-ROM).

The Network Camera image is not displayed correctly on the Netscape®

v6.x. Please use Netscape v4.7. Please refer to Panasonic Network Camera Site http://www.panasonic.com/netcam about the latest information of the web browser.

Operating Instructions

1.1.3 Authentication – System Security feature

Authentication window requires you to enter the administrator/general user ID

and password. Password security can prevent the unregistered user from accessing your image from their web browsers. Authentication windows are not displayed in the default. "User Name" and "Password" are case sensitive. Please refer to Page 60 for setting up Authentication window, administrator ID and password. Please refer to and Page 62 for setting up the general user ID and password.

Authentication window

Note

Please refer to Page 61 for the detail password security.

Operating Instructions

1.2 Included Accessories

The following items are provided with the Network Camera. Additional pieces can be ordered by calling 1-800-332-5368.

AC adapter — 1 pc. Order No. PQLV10Y

Screws — 2 pcs. Order No. PQHE5004Z Washers — 2 pcs. Order No. XWG35FY

Notes

• If any items are missing, please contact the dealer immediately.

• The order numbers listed above are subject to change without notice.

• Save the original carton and packing materials for future shipping and

transportation of the unit.

• Do not scratch, smudge, write or label either surfaces of the Setup CD-

ROM. Setup CD-ROM may have a scratch on the surface.

• Do not leave the Setup CD-ROM in direct sunlight, near a heat source or

in a hot automobile. It may transform the surface of the Setup CD-ROM.

• Do not use chemicals or cleanser to clean the Setup CD-ROM. It may

transform the surface of the Setup CD-ROM.

Camera Stand — 1 pc. Order No. PSKLHCM10M

Setup CD-ROM — 1 pc. Order No. PSQX2432

1.3 Camera Feature Locations

1.3.1 Front View

Power LED

(Refer to Page 81 for the Setup.)

Fixed Focus Lens

40 inches (1 m) – Infinity

Pan: - 60° to + 60° Tilt: 0° to - 45°

Power LED

During normal operation Power LED will be on in the default. Blinking will occur during the following situation.

• During the lens center positioning after turning on the power.

• During the Update Firmware.

• During initializing after pushing CLEAR SETTING button.

• During getting the IP address from the DHCP server.

• During a camera malfunction. Please refer to Section

4.2 Troubleshooting.

Operating Instructions

Fixed Focus Lens and Pan/Tilt operation

Fixed Focus Lens can move in the Pan/Tilt operation. Operation Bar on the Single Camera screen can operate the Pan/Tilt. The Pan/Tilt moves the lens horizontally 120° and downside 45°. Please refer to Page 47 for the Operation Bar.

Notes

• Do not force to move the lens part around the Fixed Focus Lens. Compulsive touching may damage the Pan/Tilt motor.

• Do not touch the Fixed Focus Lens. It may leave a finger print and can cause the image to be out of focus. This can also take away the protective coating on the Fixed Focus Lens.

Operating Instructions

1.3.2 Rear View

I/O Connector

(Refer to

Page 88.)

Ethernet port

(RJ-45)

(Refer to

Page 18.)

DC IN jack

(Refer to

Page 19.)

Ethernet

Indicator

(Refer to

Page 18.)

Ethernet indicator

Ethernet indicator blinks when the network is active. It blinks when the network tries to find the Network Camera. If it is off, please refer to Section

4.2 Troubleshooting.

1.3.3 Bottom View

CLEAR SETTING button

(Refer to Page 90.)

MAC address and serial number are indicated on the label.

(Refer to Page 23.)

Used for mounting the unit on the Camera Stand or the wall.

(Refer to Page 16.)

Hook for AC adapter cable

(Refer to Page 19.)

Tripod Mounting

Hole

(Refer to Page 16.)

Operating Instructions

1.4 Network Camera connection

Please review the five types of typical Network Configuration on Page 14 and Page 15.

1.4.1 Selecting the Network Configuration

Direct Connection to PC (without Ethernet hub)—[Type 1]

AC adapter

Power outlet

Without Ethernet hub, you should use category 5 cross cable.

LAN Connection with Ethernet Switching Hub—[Type 2]

AC adapter

Power outlet

Network traffic can be smooth by using the Ethernet switching hub.

Ethernet switching hub*

LAN

Category 5 straight cable

Ethernet switching hub*

Operating Instructions

Internet Connection

The Network Camera can connect over the Internet. The Network Camera has the HTTP server. Please confirm the ISP (Internet Service Provider) or administrator permit you to use the HTTP server.

Internet Direct Connection with Cable modem—[Type 3]

Cable modem (1 port)

Single Network Camera

Internet

Cable line

• Network Camera does not support PPPoE. With PPPoE, please connect with the router corresponding with PPPoE in Type 4 and 5.

Internet Connection with Cable/xDSL modem and Router—[Type 4]

Internet

Cable/xDSL line

Cable/xDSL modem (1 port)

Router*

*2 The router can be Panasonic Broadband Networking Gateway

KX-HGW200. The router needs Port Forwarding feature on Page 33.

Internet Connection with Cable/xDSL modem with the router feature —[Type 5]

Internet

Cable/xDSL modem with the router feature*

Cable/xDSL line

*3 The router needs Port Forwarding feature on Page 33.

Operating Instructions

1.4.2 Mounting the Network Camera

Four mounting methods are shown in the following figures. Please confirm the top and bottom of the Network Camera when mounting.

Camera Stand Mounting

Fix the Network Camera to the Camera Stand.

top

bottom

Wall Mounting

Screw the two screws

(accessories) into the wall. The distance of two screws should be 2.75" (70 mm).

Fix Network Camera to the

screws.

top

Tripod Mounting

Attach the Network Camera to the tripod by using the tripod bolt.

Ceiling Mounting

Screw the two screws

(accessories) into the ceiling. The distance of two screws should be 2.99" (76 mm).

Fix Network Camera to the

Camera Stand.

Fix Camera Stand to the screws.

2.99" (76 mm)

2.75" (70 mm)

bottom

b), c): Fix the unit tightly by sliding it.

top

bottom

Operating Instructions

Note

Make sure the Power LED is always in the upper right corner when you mount. The upside down mounting may cause the Network Camera to slip off the Camera Stand and fall down.

Power LED

top

bottom

top

bottom

Ceiling Mounting Wall MountingCamera Stand Mounting

CAUTION

Network Camera is intended for indoor use only. Prolonged exposure to direct sunlight or halogen light may damage the CMOS sensor.

Operating Instructions

1.4.3 Connecting Network Camera cable

Connection of the Network Camera to the PC or network device is made with category 5 cable. If the Network Camera is connected directly to the PC, a category 5 cross cable must be used. Ethernet indicator blinks when the network is active. Please refer to Page 14 and Page 15.

Ethernet port

To Network

Ethernet port

Ethernet inidicator

PC (Rear Side)

Operating Instructions

1.4.4 Connecting the Power Suplly

Connect the DC plug of the AC adapter to the DC IN jack of the Network

Camera and connect the AC plug of the AC adapter to the power outlet to turn on the Network Camera.

Power Outlet (120 V AC, 60 Hz)

AC plug AC adapter (included accessory)

DC plug

* Thread the AC adapter line through the hook downward.

* Thread the AC adapter line through the hook upward if it is convenient.

Notes

• Plugging in/off the AC adapter means turning on/off the Network Camera. The AC adapter should be located near the unit and be easily accessible.

• Use Only with Panasonic AC adapter (Order No. PQLV10Y).

After the AC adapter is connected to the outlet, the Power LED turns on and

the Pan/Tilt moves to the center position.

Operating Instructions

1.5 Network Configuration

The Network Camera parameters are set by the Configuration window. The main parameters are listed below. When the Network Camera is installed on a large network, please consult the ISP or the network administrator before proceeding so that the Network Camera does not conflict with other network devices.

• Static: IP address/Subnet Mask of the Network Camera or the Host Name in case of the DHCP (Dynamic Host Configuration Protocol)

• Port no. (In case you can not use port no. 80 depending on the ISP, please get the available port no. (Default 80) in the global IP address from the ISP or network administrator.)

• Default Gateway

• DNS Server 1/DNS Server 2 (DNS: Domain Name System)

• DDNS (Dynamic Domain Name System): Your e-mail address/Personal

(Camera) URL/Purchase Link

• Max Bandwidth Usage

Operating Instructions

1.5.1 Simple Installation using with the Setup CD-ROM

The Setup CD-ROM simplifies the installation. Insert the Setup CD-ROM and autorun should start the application automatically. This program will automatically locate the Network Camera on the network without installing any software. Once you become more familiar with the Network Camera, Setup Page configures all of its settings. The detail explanation of the parameters on the Configuration window is on Page 27 to Page 32. All connections including Internet connections need the following procedures to set up the Network Camera at the beginning.

To set up the Network Camera, connect locally between the PC and the

Network Camera.

(Without Ethernet hub, you should use category 5 cross cable.)

Ethernet hub

(Category 5 straight cable)

Router

Note

When setting up from the PC on the different network over the router, the Setup program can not detect the Network Camera.

Operating Instructions

Insert the Setup CD-ROM in the CD-ROM drive of the PC.

(If the Network Camera Setup window does not appear, please click "setup.exe" in the Setup CD-ROM.)

Operating Instructions

Click [Network Camera Configuration]. The Network Camera List window

appears. The Setup program finds all the Network Cameras connected in the LAN. The Network Camera List window lists all of the MAC addresses and IP addresses of the Network Camera on the network.

Note

The software on the Setup CD-ROM assists you with the installation of the Network Camera. It locates and identifies the Network Camera by listening for data which the Network Camera sends out for the first 20 minutes after the Network Camera is powered up. If the installation is not completed within 20 minutes, please temporarily disconnect the power to restart this operation.

(i)

Operating Instructions

MAC address

Ethernet defines a 48-bit addressing scheme. Ethernet hardware manufacturers purchase blocks of Ethernet addresses and assign them in sequence to their Ethernet interface hardware. No two hardware interfaces have the same Ethernet address. Ethernet address are sometimes called

hardware addresses, physical addresses, media access (MAC) addresses, or layer 2 addresses. MAC address is used in this manual.

Notes

• Each Network Camera has a unique MAC address labeled on the back

as 00-80-f0-XX-XX-XX. ("X" is the number or alphabet of 0 – f.)

• The MAC address tells you which Network Camera you would like to

set up by confirming the rear side of the target Network Camera in case there are many Network Cameras on the LAN.

• IP addresses of all Network Cameras connected to the LAN are

displayed.

• If the error message appears in Network Camera getting the IP

address, please do the following steps.

Error message

1. Disconnect the AC adapter of the Network Camera.

2. Please confirm if the cables on the network are connected properly.

3. Reconnect the AC adapter and run the Setup program again.

4. During this process the Ethernet indicator near the Ethernet port of the Network Camera should be flashing.

Operating Instructions

Select your target Network Camera from the list as shown on example (i) on

the Network Camera List window on Page 23 and click [Select]. The Configuration window appears. Please refer to Page 27 – Page 32 for the

detail parameters.

Click [Save] when finishing. The "Successful!" message box appears.

Operating Instructions

Notes

• The Network Camera automatically restarts after saving the network configuration.

• Power LED blinks during getting the IP address from the DHCP server.

• Overlapped IP address displays the next box.

Confirm the IP address and try to set up again. If you can not set up, please ask the ISP or the network administrator.

Click [OK].

To the Top Page, Click [OK]. To confirm the parameters after this operation. Please refer to Section 1.5.3 Preliminary Operation – Accessing the Top Page.

Notes

• The proxy server may prevent you from connecting directly to the Network Camera. Please refer to Section 1.5.2 Configuring the Proxy Server.

• To access the Top Page in the LAN, the Network Camera needs the private IP address in the same class of the PC. Please refer to Page 33.

Operating Instructions

Setting Network Parameters

Confirm which type of the Network Configuration you are using as shown in Section 1.4.1 Selecting the Network Configuration on Page 14 and Page 15. Please refer to Page 31 for the detail of each parameter.

Direct Connection to PC (without Ethernet hub)—[Type 1]

Check

Set to 80. [Default]

Static IP address and Subnet Mask.

You do not need to set up.

from 0.1 to Unlimited Mbit/s.

LAN Connection with Ethernet Switching Hub—[Type 2]

Check

Set to 80. [Default]

Static IP address and Subnet Mask.

Default Gateway address. Please ask administrator.

DNS server address. Please ask administrator.

You do not need to set up.

From 0.1 to Unlimited Mbit/s.

Internet Direct Connection with Cable modem—[Type 3]

Please confirm whether or not the ISP supports DHCP.

• When the ISP does not support DHCP

Check

Set to 80. [Default]

Static IP address and Subnet Mask.

Default Gateway address. Please ask ISP or administrator.

DNS server address. Please ask ISP or administrator.

You do not need to set up.

From 0.1 to Unlimited Mbit/s.

• When the ISP supports DHCP

Check

Operating Instructions

Set to 80. [Default] Host Name of the

Network Camera if ISP needs you to set.

Default Gateway address. Please ask ISP or administrator.*

DNS server address. Please ask ISP or administrator.*

Contract to DDNS service. Please refer to an attached leaflet.

From 0.1 to Unlimited Mbit/s.

If you automatically get the address from DHCP server, you do not need to

set up.

Operating Instructions

Internet Connection with Cable/xDSL modem with the router feature —[Type 4, 5]

• When the ISP does not support DHCP

Check

Port no. for each Network Cameras*

Static IP address and Subnet Mask*

IP address of your router (in the LAN), not of the gateway of ISP*

DNS server address. Please ask ISP or administrator.

You do not need to set up.

From 0.1 to Unlimited Mbit/s.

• When the ISP supports DHCP

Check

Port no. for each Network Cameras*

Static IP address and Subnet Mask*

IP address of your router (in the LAN), not of the gateway of ISP*

DNS server address. Please ask ISP or administrator.

Contract to DDNS (Dynamic Domain Name System) service. Refer to an attached leaflet for DDNS service.

From 0.1 to Unlimited Mbit/s.

*b Set Port Forwarding feature to the router. Please refer to Page 33.

Please refer to the router's manual for details.

Network Configuration table

Operating Instructions

Configuration

window

Por t No.

IP address and Subnet Mask

Check the Static, and set Static IP address and Subnet Mask.

Network Configuration Type

Set to 80. [default]

Check Static or DHCP, which the ISP provides. Enter IP address

Check the Static, and set Static IP address and Subnet Mask. *

and Subnet Mask (Static) or the Host Name (DHCP).

Default Gateway

You do not need to set up.

If you use Gateway, you need to set it.

If you use Gateway, you need to set

it. *

You need to set IP address of your router (in the LAN), not of the gateway of the

ISP. *

DNS Server 1, 2

You do not need to set up.

If you use DNS, you need to

If you use DNS, you need to set

it. *

If you use DNS, you need to set it.

set it. DDNS Max.

Bandwidth Usage

*1 :

You do not need to setup.

It can restrict the transmit bandwidth. Select from 0.1 to Unlimited Mbit/s.

The Network Cameras need its own port no. for each Network Camera. The router needs the Port Forwarding feature.

If you automatically get the address of Default Gateway and DNS server from DHCP server, you do not need to set up. Please confirm whether or not the ISP supports DHCP. If the ISP supports DHCP,

you need to contract and register DDNS service. Please refer to an attached leaflet for DDNS service. If you set global Static IP Address, you do not need to set DDNS item. Please refer to the router's manual for the detail.

Please confirm whether or not the ISP supports DHCP. If the ISP supports DHCP, you need to contract and register DDNS service. Please refer to an attached leaflet for DDNS service.

4, 5

+ 82 hidden pages

PANASONIC KX-HCM10 User Manual

Introduction

Thank you for purchasing the Panasonic Network Camera.

Please check the following items when unpacking.

Before using

Trademarks

Table of Contents

Index

Product Introduction

Easy installation

High Speed Motion JPEG

Remote Pan/Tilt Operation

Multi-Camera Screen

Multi Client Access

I/O (Input/Output) Connector

Update Firmware

Authentication

Power LED

Fixed Focus Lens and Pan/Tilt operation

Internet Connection

Camera Stand Mounting

Wall Mounting

Tripod Mounting

Ceiling Mounting

Setting Network Parameters