Panasonic CS-TE9HKE-5, CU-TE9HKE-5, CS-TE12HKE-5, CU-TE12HKE-5 service manual

Order No. MAC0802014C2

Air Conditioner

CS-TE9HKE-5 CU-TE9HKE-5 CS-TE12HKE-5 CU-TE12HKE-5

TABLE OF CONTENTS

1 Safety Precautions ----------------------------------------------- 2 2 Specifications ----------------------------------------------------- 4

2.1. CS-TE9HKE-5 CU-TE9HKE-5 ------------------------ 4

2.2. CS-TE12HKE-5 CU-TE12HKE-5 --------------------- 6

3Features------------------------------------------------------------- 8 4 Location of Controls and Components ------------------- 9

4.1. Product Overview------------------------------------------ 9

5Dimensions--------------------------------------------------------10

5.1. Indoor Unit--------------------------------------------------10

5.2. Outdoor Unit -----------------------------------------------11

6 Refrigeration Cycle Diagram --------------------------------12 7 Block Diagram ----------------------------------------------------13 8 Wiring Connection Diagram --------------------------------14

8.1. Indoor Unit--------------------------------------------------14

PAG E PAG E

8.2. Outdoor Unit ----------------------------------------------- 15

9 Electronic Circuit Diagram----------------------------------- 16

9.1. Indoor Unit ------------------------------------------------- 16

9.2. Outdoor Unit ----------------------------------------------- 17

10 Printed Circuit Board ------------------------------------------ 18

10.1. Indoor Unit ------------------------------------------------- 18

10.2. Outdoor Unit----------------------------------------------- 19

11 Installation Instruction ---------------------------------------- 20

11.1. Select The Best Location ------------------------------ 20

11.2. Indoor/Outdoor Unit Installation Diagram ---------- 20

11.3. Indoor Unit ------------------------------------------------- 21

11.4. Outdoor Unit----------------------------------------------- 24

12 Operation and Control ---------------------------------------- 27

12.1. Basic Function -------------------------------------------- 27

12.2. Airflow Direction ------------------------------------------ 29

12.3. Quiet operation (Cooling Mode/Cooling area of Dry Mode)----------------------------------------------- 29

12.4. Powerful Mode Operation ------------------------------ 30

12.5. ON Timer Control ---------------------------------------- 31

12.6. OFF Timer Control --------------------------------------- 31

12.7. Auto Restart Control-------------------------------------31

12.8. Indication Panel------------------------------------------- 31

12.9. Ionizer Operation ----------------------------------------- 32

13 Protection Control ---------------------------------------------- 34

13.1. Protection Control For All Operations --------------- 34

13.2. Protection Control For Cooling & Soft Dry Operation--------------------------------------------------- 35

13.3. Protection Control For Heating Operation --------- 36

14 Servicing Mode -------------------------------------------------- 37

14.1. Auto OFF/ON Button ------------------------------------ 37

14.2. Select Remote Control Transmission Code------- 37

14.3. Remote Control Button --------------------------------- 38

15 Troubleshooting Guide --------------------------------------- 39

15.1. Refrigeration Cycle System --------------------------- 39

15.2. Breakdown Self Diagnosis Function ---------------- 41

15.3. Error Codes Table --------------------------------------- 42

16 Disassembly and Assembly Instructions -------------- 43

16.1. Disassembly of Indoor Unit --------------------------- 43

16.2. Outdoor Electronic Controller Removal Procedure-------------------------------------------------- 48

17 Technical Data --------------------------------------------------- 49

17.1. Operation Characteristics ----------------------------- 49

17.2. Sensible Capacity Chart ------------------------------- 57

18 Exploded View and Replacement Parts List----------- 58

18.1. Indoor Unit------------------------------------------------- 58

18.2. Outdoor Unit ---------------------------------------------- 60

1 Safety Precautions

• Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing.

• Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and main circuit for the model installed.

• The caution items stated here must be followed because these important contents are related to safety. The meaning of each indication used is as below. Incorrect installation or servicing due to ignoring of the instruction will cause harm or damage, and the seriousness is classified by the following indications.

This indication shows the possibility of causing death or serious injury.

This indication shows the possibility of causing injury or damage to properties.

• The items to be followed are classified by the symbols:

This symbol denotes item that is PROHIBITTED from doing.

• Carry out test running to confirm that no abnormality occurs after the servicing. Then, explain to user the operation, care and maintenance as stated in instructions. Please remind the customer to keep the operating instructions for future reference.

1. Engage dealer or specialist for installation and servicing. If installation or servicing done by the user is defective, it will cause water leakage, electrical shock or fire.

2. Install according to this installation instructions strictly. If installation is defective, it will cause water leakage, electric shock or fire.

3. Use the attached accessories parts and specified parts for installation and servicing. Otherwise, it will cause the set to fall, water leakage, fire or electrical shock.

4. Install at a strong and firm location which is able to withstand the set’s weight. If the strength is not enough or installation is not properly done, the set will drop and cause injury.

5. For electrical work, follow the local national wiring standard, regulation and the installation instruction. An independent circuit and single outlet must be used. If electrical circuit capacity is not enough or defect found in electrical work, it will cause electrical shock or fire.

6. This equipment is strongly recommended to install with Earth Leakage Circuit Breaker (ELCB) or Residual Current Device (RCD). Otherwise, it may cause electrical shock and fire in case equipment breakdown or insulation breakdown.

7. Use the specified cable and connect tightly for indoor/outdoor connection. Connect tightly and clamp the cable so that no external force will be acted on the terminal. If connection or fixing is not perfect, it will cause heat-up or fire at the connection.

8. Wire routing must be properly arranged so that control board cover is fixed properly. If control board cover is not fixed perfectly, it will cause heat-up or fire at the connection point of terminal, fire or electrical shock.

9. When carrying out piping connection, take care not to let air substances other than the specified refrigerant go into refrigeration cycle. Otherwise, it will cause lower capacity, abnormal high pressure in the refrigeration cycle, explosive and injury.

10. Do not install outdoor unit near handrail of veranda. When installing air-conditioner unit at veranda of high rise building, child may climb up to outdoor unit and cross over the handrail and causing accident.

11. This equipment must be properly earthed. Earth line must not be connected to gas pipe, water pipe, earth of lightning rod and telephone. Otherwise, it may cause electric shock in case equipment breakdown or insulation breakdown.

12. When connecting the piping, do not allow air or any substances other than the specified refrigerant to enter the refrigeration cycle. Otherwise, this may lower the capacity, cause abnormally high pressure in the refrigeration cycle, and possibly result in explosion and injury.

13. Do not damage or use unspecified power supply cord. Otherwise it will cause fire or electric shock.

14. Do not modify the length of the power supply cord or use extension cord, and do not share the single outlet with other electric appliances. Otherwise, it will cause fire or electric shock.

15. It is desirable that the amount of residual oil is less than 40 mg/10m. Thickness of copper pipes used with R410A must be more than 0.6 mm. Never use copper pipes thinner than 0.6 mm.

16. During installation, before run the compressor, confirm the refrigerant pipes are fixed. Operation of compressor without fixing the piping, setting the valves at open condition, a burst may occur and cause injury.

17. After completion of installation or service, confirm there is no leakage or refrigerant gas. It may generate toxic gas when the refrigerant contacts with fire.

18. Ventilate if there is refrigerant gas leakage during operation. It may cause toxic gas when refrigerant contacts with fire.

1. Do not install the unit at place where leakage of flammable gas may occur. In case gas leaks and accumulates at surrounding of the unit, it may cause fire.

2. Carry out drainage piping as mentioned in installation instructions. If drainage is not perfect, water may enter the room and damage the furniture.

3. Tighten the flare nut with torque wrench according to specified method. If the flare nut is over-tightened, after a long period, the flare may break and cause refrigerant gas leakage.

4. Do not touch outdoor unit air inlet and aluminium fin. It may cause injury.

5. Select an installation location which is easy for maintenance.

6. Pb free solder has a higher melting point than standard solder; typically the melting point is 50qF – 70qF (30qC – 40qC) higher. Please use a high temperature solder iron. In case of the soldering iron with temperature control, please set it to 700 ± 20qF (370 ± 10qC). Pb free solder will tend to splash when heated too high (about 1100qF / 600qC).

7. Power supply connection to the air conditioner. Connect the power supply cord of the air conditioner to the mains using one of the following methods. Power supply point shall be the place where there is ease for access for the power disconnection in case of emergency. In some countries, permanent connection of this room air conditioner to the power supply is prohibited. i. Power supply connection to the receptacle using a power plug. Use an approved power plug with earth pin for the connection to the socket. ii. Power supply connection to a circuit breaker for the permanent connection. Use an approved circuit breaker for the permanent connection.

It must be a double pole switch with a minimum 3.5 mm contact gap.

8. Do not release refrigerant during piping work for installation, servicing, reinstallation and during repairing a refrigerant parts. Take care of the liquid refrigerant, it may cause frostbite.

9. Installation work: It may need two people to carry out the installation work.

10. Do not install this appliance in a laundry room or other location where water may drip from the ceiling, etc.

2 Specifications

2.1. CS-TE9HKE-5 CU-TE9HKE-5

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Performance Test Condition EUROVENT

Capacity

O O

EER

Noise Level

Capacity

E A T

COP

Noise Level

Moisture Removal

Q-Lo

Air Volume

Refrigeration Control Device — Expansion Valve

Refrigeration Oil

Refrigerant (R410A) g (oz) — 970 (34.2)

Height mm (inch) 298 (11-3/4) 540 (21-9/32)

Dimension

Net Weight kg (lbs) 8 (18) 34 (75)

Pipe Diameter

Standard Length m (ft) 7.5 (24.6)

Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)

Height Difference m (ft) 5 (16.4)

Additional Gas Amount g/m (oz/ft) 20 (0.2)

Refrigeration Charge Less m (ft) 7.5 (24.6)

Drain Hose

Compressor

Width mm (inch) 799 (31-15/32) 780 (30-23/32)

Depth mm (inch) 139 (5-1/2) 289 (11-13/32)

Gas mm (inch) 9.52 (3/8)

Liquid mm (inch) 6.35 (1/4)

Inner Diameter mm 16 —

Length mm 650 —

Type — Hermetic Motor

Motor Type — Brushless (6-pole)

Rated Output W — 700

kW 2.50 (0.80 ~ 3.00)

kCal/h 2150 (690 ~ 2580)

Btu/h 8530 (2730 ~ 10200)

W/W 4.39 (4.57 ~ 4.11)

kcal/hW 3.77 (3.94 ~ 3.53)

dB-A (H/L/Q-Lo) 39/26/23 High 46

Power level dB 50 59

kW 3.60 (0.80 ~ 4.60)

kCal/h 3100 (690 ~ 3960)

Btu/h 12300 (2730 ~ 1570)

W/W 4.14 (4.85 ~ 4.00)

kcal/hW 3.56 (4.18 ~ 3.44)

dB-A (H/L/Q-Lo) 40/27/24 High 47

Power level dB 51 60

l/h 1.5

pt/h 3.2

/min (ft3/min)

Cooling; 4.7 (166)

Heating; 5.8 (205)

Cooling; 5.3 (187)

Heating; 6.2 (219)

Cooling; 7.2 (254)

Heating; 8.4 (297)

Cooling; 9.2 (320) Cooling; 29.8 (1050)

Heating; 10.7 (380) Heating; 29.8 (1050)

— RB68A or Freol Alpha68M (320)

—

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Type Cross-Flow Fan Propeller Fan

Material ASG20K1 or ASG32K1 PP

Motor Type Transistor (8-pole) Induction (6-pole)

Input Power W 30 —

Fan

Heat Exchanger

Air Filter

Output Power W 30 25

Lo (Cool/Heat) rpm 910 / 980 —

Fan Speed

Fin Material Aluminium (Pre Coat) Aluminium

Fin Type Slit Fin Corrugated Fin

Row x Stage x FPI 2.1 x 11.4 x 23 2 x 24 x 17

Size (W x H x L) mm 640 x 304 x 25.4

Material Polypropelene —

Type One-Touch —

Me (Cool/Heat) rpm 1130 / 1240 —

Hi (Cool/Heat) rpm 1370 / 1510 770 / -

SHi (Cool/Heat) rpm 1430 / - —

36.4 x 504 x 713

684

1. Cooling capacities are based on indoor temperature of 27qC D.B. (80.6qF D.B.), 19.0qC W.B. (66.2qF W.B.) and outdoor air temperature of 35qC D.B. (95qF D.B.), 24qC W.B. (75.2qF W.B.)

2. Heating capacities are based on indoor temperature of 20qC D.B. (68qF D.B.) and outdoor air temperature of 7qC D.B. (44.6qF D.B.), 6qC W.B. (42.8qF W.B.)

Item Unit

ø Single

Power Source (Phase, Voltage, Cycle)

Input Power W

Starting Current A 4.0

Running Current A

Maximum current A 5.3

Power Factor %

Power factor means total figure of compressor, indoor fan motor and outdoor fan motor.

Power Cord

Thermostat Electrical

Protection Device —

Annual Consumption kWh 285

Number of core 3 (1.0mm)

Length m (ft) 1.5 (5)

V230

Hz 50

Cooling; 570 (175 ~ 730)

Heating; 870 (165 ~ 1.15k)

Cooling; 2.6

Heating; 4.0

Cooling; 95

Heating; 95

Note

• Specifications are subject to change without notice for further improvement.

2.2. CS-TE12HKE-5 CU-TE12HKE-5

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Performance Test Condition EUROVENT

Capacity

O O

EER

Noise Level

Capacity

E A T

COP

Noise Level

Moisture Removal

Q-Lo

Air Volume

Refrigeration Control Device — Expansion Valve

Refrigeration Oil

Refrigerant (R410A) g (oz) — 1.04k (36.7)

Height mm (inch) 298 (11-3/4) 540 (21-9/32)

Dimension

Width mm (inch) 799 (31-15/32) 780 (30-23/32)

Depth mm (inch) 139 (5-1/2) 289 (11-13/32)

Net Weight kg (lbs) 8 (18) 34 (75)

Pipe Diameter

Gas mm (inch) 12.7 (1/2)

Liquid mm (inch) 6.35 (1/4)

Standard Length m (ft) 7.5 (24.6)

Pipe Length Range m (ft) 3 (9.8) ~ 15 (49.2)

Height Difference m (ft) 5 (16.4)

Additional Gas Amount g/m (oz/ft) 20 (0.2)

Refrigeration Charge Less m (ft) 7.5 (24.6)

Drain Hose

Inner Diameter mm 16 —

Length mm 650 —

Type — Hermetic Motor

Compressor

Motor Type — Brushless (6-pole)

Rated Output W — 700

Type Cross-Flow Fan Propeller Fan

Material ASG20K1 or ASG32K1 PP

Motor Type Transistor (8-pole) Induction (6-pole)

Input Power W 30 —

Fan

Output Power W 30 30

Lo (Cool/Heat) rpm 1050 / 1200 —

Fan Speed

Me (Cool/Heat) rpm 1270 / 1380 —

Hi (Cool/Heat) rpm 1500 / 1560 830 / -

SHi (Cool/Heat) rpm 1560 / - —

kW 3.50 (0.80 ~ 4.00)

kCal/h 3010 (690 ~ 3440)

Btu/h 11900 (2730 ~ 13600)

W/W 3.68 (4.32 ~ 3.42)

kCal/hW 3.17 (3.73 ~ 2.94)

dB-A (H/L/Q-Lo) 42/29/26 High 48

Power level dB 53 61

kW 4.20 (0.80 ~ 5.50)

kCal/h 3610 (690 ~ 4730)

Btu/h 14300 (2730 ~ 18800)

W/W 3.96 (4.57 ~ 3.67)

Btu/hW 3.41 (3.94 ~ 3.15)

dB-A (H/L/Q-Lo) 42/33/30 High 50

Power level dB 53 63

l/h 2.0

pt/h 4.2

/min (ft3/min)

Cooling; 5.4 (191)

Heating; 7.3 (258)

Cooling; 8.1 (215)

Heating; 8.2 (290)

Cooling; 9.0 (318)

Heating; 9.7 (342)

—

Cooling; 9.9 (350) Cooling; 31.0 (1090)

Heating; 11.2 (400) Heating; 31.0 (1090)

— RB68A or Freol Alpha68M (320)

ITEM UNIT INDOOR UNIT OUTDOOR UNIT

Fin Material Aluminium (Pre Coat) Aluminium

Fin Type Slit Fin Corrugated Fin

Heat Exchanger

Air Filter

Row x Stage x FPI 2.1 x 11.4 x 23 2 x 24 x 17

Size (W x H x L) mm 640 x 304 x 25.4

Material Polypropelene —

Type One-Touch —

36.4 x 504 x 713

684

1. Cooling capacities are based on indoor temperature of 27qC D.B. (80.6qF D.B.), 19.0qC W.B. (66.2qF W.B.) and outdoor air temperature of 35qC D.B. (95qF D.B.), 24qC W.B. (75.2qF W.B.)

2. Heating capacities are based on indoor temperature of 20qC D.B. (68qF D.B.) and outdoor air temperature of 7qC D.B. (44.6qF D.B.), 6qC W.B. (42.8qF W.B.)

Item Unit

ø Single

Power Source (Phase, Voltage, Cycle)

Input Power W

Starting Current A 4.9

Running Current A

Maximum current A 6.9

Power Factor %

Power factor means total figure of compressor, indoor fan motor and outdoor fan motor.

Power Cord

Thermostat Electrical

Protection Device —

Annual Consumption kWh 475

Number of core 3 (1.0mm)

Length m (ft) 1.5 (5)

V230

Hz 50

Cooling; 950 (185 ~ 1.17k)

Heating; 1.06k (175 ~ 1.50k)

Cooling; 4.4

Heating; 4.9

Cooling; 94

Heating; 94

Note

• Specifications are subject to change without notice for further improvement.

3Features

• Inverter Technology

- Wider output power range

- Energy saving

- Quick cooling

- Quick heating

- More precise temperature control

• Super Alleru-buster Filter

- Filter inactive various harmful airborne elements including allergens and bacteria

• Environment Protection

- Non-ozone depletion substances refrigerant (R410A)

• Long Installation Piping

- CS/CU-TE9/12HKE-5, long piping up to 15 meters

• Quality Improvement

- Random auto restart after power failure for safety restart operation

- Gas leakage protection

- Prevent compressor reverse cycle

- Inner protector to protect compressor

- Noise prevention during soft dry operation

• Operation Improvement

- Quiet mode to reduce the indoor unit operating sound

- Powerful mode to reach the desired room temperature quickly

- 24-hour timer setting

• Serviceability Improvement

- Breakdown Self Diagnosis function

4 Location of Controls and Components

4.1. Product Overview

4.1.1. Indoor Unit

4.1.2. Outdoor Unit

4.1.3. Remote Control

5 Dimensions

5.1. Indoor Unit

5.2. Outdoor Unit

6 Refrigeration Cycle Diagram

7 Block Diagram

8 Wiring Connection Diagram

8.1. Indoor Unit

8.2. Outdoor Unit

9 Electronic Circuit Diagram

9.1. Indoor Unit

9.2. Outdoor Unit

10 Printed Circuit Board

10.1. Indoor Unit

10.1.1. Printed Circuit Board

10.2. Outdoor Unit

10.2.1. Main Printed Circuit Board

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