Palm Treo Pro Bell User Guide

User Guide
Intellectual property notices
© 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth within the safety and legal information included in your smartphone package.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. All rights reserved.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this gui de. Palm Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfun ction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148;6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; 7,356,361; D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipmen t. For information on environmental programs visit palm com/environment
As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle about how you can help reduce electronic waste.
v. 1.0
.
for additional details and information

Contents

Chapter 1: Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your Treo
Pro Smartphone by Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Pro Smartphone by Palm overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Treo
Completing the setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the My Treo application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3: Moving around on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using your Today screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
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iii
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Synchronizing using the USB cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Chapter 6: Your email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 130
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sending and receiving text and multimedia messages. . . . . . . . . . . . . . . . . . . . . . . 133
Setting message preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using Windows Live
TM
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . .153
Browsing the web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Getting online travel information and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
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CONTENTS
Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Connecting to devices with Bluetooth
®
wireless technology . . . . . . . . . . . . . . . . . . 174
Using your device as a modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Internet Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Wireless Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Synchronizing your pictures, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . .227
Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Word Mobile PowerPoint Mobile Excel Mobile
OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Adobe
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
®
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
®
Reader® LE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 257
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
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v
Beaming information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Accessing information on a remote computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Today screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Application settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Transferring info from another device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Reinstalling the desktop software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Resetting your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
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CONTENTS
Regulatory and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
CONTENTS
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viii
CONTENTS

Welcome

Congratulations on the purchase of your Treo™ Pro Smartphone by Palm!
Benefits
Make and receive phone calls
Manage your contacts, calendar,
and task list
Receive and send corporate and
personal email messages
Browse the web
Use a Bluetooth
separately) for hands-free operation
®
headset (sold
CHAPTER
1
9
In this chapter
Your Tr e o™ Pro Smartphone by Palm . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
WELCOME
1

Your Treo™ Pro Smartphone by Palm

In one compact and indispensable device, you now have all the following:
An advanced wireless smartphone
®
suite
®
A full suite of Windows Mobile
organizer applications: Contacts, Calendar, Notes, and Tasks
Portable expansion capability (microSD
cards, sold separately)
High-speed data with EVDO/1X and
CDMA support
Wi-Fi capability
IrDA support
A 2-megapixel digital camera
GPS functionality
Support for numerous mobile email
solutions
Text and multimedia messaging
Windows Media
Microsoft Office Mobile
®
Player Mobile
This guide helps you set up your smartphone and learn to use it.
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.

What’s in the box?

All the following items should be in the smartphone box:

Hardware

Treo Pro smartphone
Rechargeable battery (1500 mAh)
USB AC charger
USB cable
Stereo headset with microphone

Documentation and software

Getting Started, information on how to
set up and begin to use your smartphone
Palm warranty
Safety and legal information
CHAPTER
YOUR TREO
PRO SMARTPHONE BY PALM
11
1
WELCOME
CHAPTER
Your smartphone contains links to the following:
Desktop synchronization software
(ActiveSync
®
desktop software for Windows XP computers, or a Windows Mobile Device Center update for Windows Vista
User Guide (this guide) on the web
Microsoft Office Outlook
TM
computers)
®
2007
software trial download

What do I need to get started?

Data service plan: For web browsing and email.
Additional data services: These may be required for sending and receiving multimedia messages. Check with your wireless service provider for information.
TIP
When you sign up for data services with your wireless service provider, be sure to discuss what charges you incur if you go over the stated limit on your data plan.
After you have the required plan and services, you must have your smartphone within range of your wireless service provider’s cellular coverage to use the
As you work through the instructions in this guide, you need all the items that came in the smartphone box (see What’s in the box?).
In addition, depending on how you want to use your smartphone, here’s what you need to get from your wireless service
phone, messaging, and web features. Data speeds vary based on network availability and capacity.
Finally, if you plan to synchronize personal information between your smartphone and a computer, you need access to that computer during the setup process.
provider: Service contract: For making and
receiving calls, and sending and receiving text messages.
WHAT DO I NEED TO GET STARTED?
12
WELCOME
1

Where can I learn more?

For a quick introduction

Quick Tour: The Quick Tour introduces
you to many of your smartphone’s features. It is already installed on your smartphone, and you can open it from your Today screen by selecting Quick
Tour.
TIP
If you remove the Quick Tour entry from your Today screen (see Using your Today screen), you can always open the Quick Tour by pressing Start, selecting Programs, and then selecting Quick Tour.

While using your smartphone

On-device Help: Your smartphone
includes on-device Help that is specially formatted for your smartphone screen. To view the on-device help, press Start and select Help.
Online support from Palm: For
up-to-date downloads, troubleshooting, and support information, go to palm.com/treopro
.

If you need more information

Books: Many books on Windows
Mobile devices are available from local or online book retailers (look in the computer section).
Customer service from your wireless
service provider: For questions about your mobile account or features, contact your wireless service provider’s customer care.
CHAPTER
WHERE CAN I LEARN MORE?
13
1
CHAPTER
WELCOME
WHERE CAN I LEARN MORE?
14

Setting up

You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too.
As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.
Benefits
Benefits
Know where your smartphone
controls are located
Start using your smartphone right
away
CHAPTER
2
15
In this chapter
Tr eo™ Pro Smartphone by Palm overview . . . . . . . . . . . . . . . . . . . . 17
Completing the setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the My Treo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SETTING UP
2
3
6
4
8
5
7
10
9
1
11
12
16
13
14
15
17
18
2

Tre o™ Pro Smartphone by Palm overview

Front view

1 Charge indicator light (visible when
smartphone is being charged)
2 Vol ume
3 Side button 4 Left softkey 5 Start 6 Phone/Send 7 Calendar 8 Lanyard connector 9 MicroUSB connector
(sync and power connector)
10 3.5mm stereo headset jack 11 Earpiece 12 Touchscreen 13 5-way navigator with Center button 14 Right softkey 15 OK 16 End 17 Messaging 18 Microphone
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Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it.
DID YOU KNOW
holding the Side button opens Camera (see Camera Side button (see Reassigning buttons
?
By default, pressing and
). You can change the function of the
CHAPTER
).
TREO
PRO SMARTPHONE BY PALM OVERVIEW
17
2
3
2
4
1
7
6
5
SETTING UP
CHAPTER
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.

Back view

1 Speaker 2 Expansion card (microSD) slot
(under back panel)
3 Wi-Fi 4 IR (infrared) port 5 Reset button (under back panel) 6 Stylus 7 Camera lens
DID YOU KNOW
smartphone screen turns off, the Wi-Fi feature turns off. Press Wi-Fi to turn this feature back on and quickly reconnect to a network. You can also set an option to leave the Wi-Fi feature on (see Customizing Wi-Fi settings
TIP
To connect a lanyard (sold separately), remove the back panel, connect the lanyard, and replace the back panel.
?
To save power, when your
).
Removing the back panel 1 With the back panel facing you, push
the lower-right corner of the back panel with your right thumb. Then use both thumbs and firmly slide the panel away from you to release it.
NOTE The back panel might be difficult to
remove the first few times. If you have trouble removing the back panel as
18
TREO
PRO SMARTPHONE BY PALM OVERVIEW
SETTING UP
1 2
2
described, go to the Knowledge Library at kb.palm.com
. Enter 30457 in the solution id field to learn different ways to remove the back panel.
See Replacing the battery
for information
on how to insert and remove the battery. See Using expansion cards
for information
on how to insert an expansion card.

To p vi e w

1 Power 2 Ringer switch (slide to turn off all sounds
immediately)

Completing the setup

1 Press Power to turn on your
device. It takes a few minutes for your
smartphone to prepare for setup; you’ll see the Palm Windows Mobile
2 When prompted, use the stylus (see
Back view
3 Follow the onscreen instructions. If
prompted, tap to reboot your device and complete the last step of the setup.
®
logo and then the
®
screen.
) to tap the screen.
CHAPTER
COMPLETING THE SETUP
19
2
SETTING UP
CHAPTER

Activating your phone

To check whether your phone is activated, look at the Today screen.
Your phone is activated if you see the
name of your wireless service
2 Press Center to turn off Keyguard
(see Locking your keyboard (Keyguard) for more info).
3 Use the number keys to enter the
number you want to call.
provider’s name in the upper-left corner.
Your phone is not activated if your
wireless service provider’s name doesn’t appear on the Today screen. Contact your wireless service provider for activation instructions.

Making your first call

1 Press End to display your Today
screen.
4 Press Phone/Send to dial. 5 Press End to end the call.

Adjusting call volume

When you’re on a call, press the Vol um e button on the side of your smartphone to adjust the call volume.
MAKING YOUR FIRST CALL
20
* Look here for your phone number
*
*
SETTING UP
2
CHAPTER
* Vol ume
What’s my number? 1 Make sure your phone is on (see
Turning your phone on
2 Press Start and select Settings. 3 Select the System tab and then About. 4 Select the Phone tab and scroll down
the screen to see your phone number.
).

Charging the battery

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after the setup you charge your smartphone until the charging indicator light is solid green to give it a full charge.
See Maximizing battery life making your battery’s power last longer.
1 Plug the USB cable into the USB AC
charger. Make sure the chrome circle on the cable faces the chrome circle on the charger.
for tips on
CHARGING THE BATTERY
21
2
SETTING UP
CHAPTER
2 Plug the USB AC charger into a wall
outlet.
Solid green: Your smartphone is fully charged.
3 Connect the USB cable to the bottom of
TIP
your smartphone. Make sure the chrome circle on the cable end faces up, toward the smartphone screen.
You can also charge your smartphone battery by connecting your smartphone to your computer, using the USB cable. Charging this way takes much more time than using the USB AC charger with a wall outlet. However, if your battery is fully drained, you must use the USB AC charger.
When your smartphone is on (see Turning
*
your smartphone on/off), the onscreen battery icon on the Today screen displays the charging status:
Solid lightning bolt: The battery is being charged.
Filled battery: The battery is fully charged and can be disconnected from the charging source.
Partly filled battery: The shading
* Indicator light
indicates approximately how much power the battery has.
4 Check the indicator light to confirm that
your smartphone is being charged.
Exclamation point: Charge the battery immediately.
Solid red: Your smartphone is being charged.
CHARGING THE BATTERY
22
SETTING UP
*
2
DID YOU KNOW
indicator light flashes red.
TIP
Tap the battery icon to see how much
power the battery has.
* Battery icon
TIP
To go to the Today screen so you can view the battery icon, press End if you are not on a phone call. If you’re on a call, press Start and select Today.
?
If the battery is low, the

Maximizing battery life

Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
Charge your smartphone whenever
you’re at your desk, or charge it overnight each day. The battery in your smartphone has a much longer useful life when it is topped off frequently versus when it is charged after it is fully drained.
Keep your battery charged. If your
battery becomes fully drained for an extended period of time, your smartphone may take up to 20 minutes to turn on after you begin charging it using your AC charger.
If you spend a lot of time using the
camera, games, media players, or other applications, keep an eye on the battery icon and charge the battery when necessary.
The wireless features of your
smartphone (phone, email, messaging, GPS, Web, and any other applications that use a Wi-Fi connection) generally
CHAPTER
CHARGING THE BATTERY
23
2
SETTING UP
CHAPTER
consume more power than the nonwireless features (Calendar, Tasks, Notes). If you don’t use the wireless features on your device for a while, turn off your wireless services (see Turning wireless services on/off). To quickly turn wireless services (phone, Bluetooth wireless technology, and Wi-Fi) on and off, tap the signal-strength icon, and then select Comm Manager.
If you set up an email account in the
Messaging application, set the interval to automatically download email to every two hours or less frequently (see Setting up email
Turn off the Wi-Fi feature (see Turning
).
wireless services on/off), leave the default option to connect only when the Wi-Fi button is pressed, or adjust Power Save Mode to maximize the battery (see Customizing Wi-Fi settings
Turn off the Bluetooth feature if you’re
).
not using it (see Entering basic Bluetooth settings).
Turn off the option to receive beamed
information if you’re not using it (see Turning on the option to receive beamed information).
Set your screen to turn off automatically
after a shorter period of inactivity (see Optimizing power settings
As with any wireless phone, if you are in
an area with no wireless coverage, your
®
smartphone nevertheless continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turning your phone off).
Turn off the voice command feature if
you’re not using it (see Setting up voice commands).
Turn down the screen brightness (see
Adjusting the
If you synchronize with your corporate
Exchange server using Microsoft Exchange ActiveSync
brightness).
®
, increase the time interval between automatic synchronizations (see Setting the synchronization schedule).
Keep your battery away from direct
sunlight and other sources of heat. Temperatures over 50 degrees Celsius (120 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery.
).
CHARGING THE BATTERY
24
SETTING UP
2

Using the My Treo application

Use the My Treo application to register your smartphone and access the User Guide and online support. My Treo also provides an alternate starting point for setting up an email account, a Bluetooth connection, or a Wi-Fi connection, and for launching the Quick Tour.
Press Start and select My Treo.

Setting up synchronization

After you’ve finished setting up your smartphone, we recommend that you set up a synchronization method to get the most out of your smartphone. Synchronizing means that information that you enter or update in one place—your smartphone, your computer, or your corporate server—is automatically updated in the other (see Synchronizing information).
CHAPTER
USING THE MY TREO APPLICATION
25
2
CHAPTER
SETTING UP
SETTING UP SYNCHRONIZATION
26

Moving around on your smartphone

CHAPTER
3
Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Treo Pro Smartphone by Palm is a similar experience. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you’ll be driving all over town and you won’t even need a map.
Benefits
Quickly move around and
complete tasks in applications using one thumb on the 5-way navigator
Access extra features with menus
Find and open applications quickly
27
In this chapter
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MOVING AROUND ON YOUR SMARTPHONE
5
3
4
2
1
3

Navigating around the screen

To navigate around the smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items.
Using the 5-way, press Right , Left , Up , or Down to move around the screen. Press Center to highlight and select items.
TIP
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
DID YOU KNOW
are available when you browse the web using Internet Explorer Mobile (see Viewing a web page).
TIP
The arrow icons used in this guide to indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate that a list is available (see Selecting options in a list
?
Custom navigation features
).
CHAPTER
1 Up 2 Right 3 Down 4 Left 5 Center (flashes when you have voicemail)

Scrolling through screens

As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:
Press the 5-way on the front of your
smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.
NAVIGATING AROUND THE SCREEN
29
MOVING AROUND ON YOUR SMARTPHONE
2
3
1
3
CHAPTER
Press and hold Option while
pressing Up or Down to scroll one screen at a time. These keys work just like the Page Up and Page Down keys on your computer keyboard.
When inside a text field, press Right
or Left to move to the next character, and press Up or Down to move between lines.
When inside a list, press and hold
Up or Down to rapidly scroll
TIP
Can’t find the Option key? See Using the
keyboard.
Press and hold Option while
through the list.
Tap an onscreen scroll arrow.
pressing Left or Right to jump to the top or bottom of the current document or entry.
TIP
When you are using applications such as Messaging, Internet Explorer Mobile, and Word Mobile, press and hold Option while pressing Left or Right on the 5-way to automatically go to the top and bottom of a screen.
When viewing a screen with tabs, such
as when adding a contact, press Down to scroll to the tabs, and then press Left or Right to move between tabs.
1 Scroll arrows 2 Scroll bar with slider 3 Scroll arrows
Tap and drag the slider of an onscreen
scroll bar.
NAVIGATING AROUND THE SCREEN
30
MOVING AROUND ON YOUR SMARTPHONE
3

Closing screens

To accept the information you entered on a screen and to return to the previous screen—or to return to the previous screen without making any changes—do one of the following:
Press OK .
Use the stylus to tap or in the
upper-right corner of the screen. These buttons are not accessible using the 5-way.
When you close a screen, the application continues running in the background.
TIP
To close an app—as opposed to just a screen—press and hold OK or tap and hold OK on the screen (see Opening and closing applications).
TIP
Can’t find the stylus? It slides out from the lower-left corner on the back of your smartphone.

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.
TIP
The best way to learn to use the 5-way is to experiment. Press the 5-way buttons, and as you do, follow the movement of the highlight around the screen. The behavior of the 5-way varies slightly in each application.
The highlight can take one of two forms, depending on what is highlighted:
Border: This rectangular border highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link.
CHAPTER
NAVIGATING AROUND THE SCREEN
31
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Light text on a dark background: This
highlights items such as a phone number, an email address, text, or an item in a list.
and from screen to screen. You activate the task by tapping the softkey with the stylus or pressing it with your finger.
The softkey is simply the name of the task on the screen. Softkeys appear in the lower-left and lower-right corners of the screen. In most cases the right softkey
After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.
opens a menu, and the left softkey performs a specific action, such as New or Edit. In some contexts, these keys may do nothing at all.

Highlighting text

You can use the stylus to highlight text on
21
the screen. Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.
TIP
When text is highlighted, you can press
Backspace to delete the highlighted text.

Using the softkeys

The left and right softkeys give you quick access to tasks that you can do on the current screen. The task that a softkey
1 Left softkey: Press anywhere in this area to
perform the task shown.
2 Right softkey: Works the same way.
does varies from application to application
NAVIGATING AROUND THE SCREEN
32
MOVING AROUND ON YOUR SMARTPHONE
3

Selecting menu items

In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). To get the most out of your smartphone, it’s a good idea to familiarize yourself with the additional features available through the menus in various applications.
1 Press Menu (right softkey) to display an
application’s menu.
2 Press Up or Down to highlight a
menu item.
3 If an arrow appears to the right of a
menu item, press Center or Right to display a submenu of additional options for that item, and then press Up or Down to highlight a submenu item. To return to the main menu without making a selection, press Left .
4 Press Center to select the menu
item, or press Left or Menu (right softkey) to close the menu and cancel your selection.
DID YOU KNOW
items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right softkey) followed by the underlined letter in the menu item’s name.
?
You can select most menu

Selecting options in a shortcut menu

Most applications also provide access to context-sensitive shortcut menus—similar to the right-click menus on a Windows computer. The shortcut menu options vary based on the highlighted selection.
1 Highlight the item whose shortcut
menu you want to see.
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NAVIGATING AROUND THE SCREEN
33
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
2 Press and hold Center to open the
shortcut menu.
with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section.
TIP
You can also tap and hold the stylus on an
item to open the shortcut menu.
3 Press Up or Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Left to cancel your selection.

Selecting options in a list

Lists enable you to select from a range of options. You can identify whether a list is available when you select a field. If a rectangle appears around the field along
NAVIGATING AROUND THE SCREEN
34
MOVING AROUND ON YOUR SMARTPHONE
3
To select from a list, do any of the following:
Use the 5-way to highlight the field, and
then press Center to display the items in the list. Press Up or Down to highlight the item you want, and then press Center to make your selection.
Use your stylus to tap the arrow, and
then tap the item in the list.
DID YOU KNOW
don't see the downward-pointing arrow, press Center on the 5-way. If you see a field with a downward-pointing arrow but no rectangle, tap the arrow with the stylus to display the list.
?
If you highlight a field and
Press Left to exit the list and cancel your selection.

Using the keyboard

1
2
3
4
5
1 Start 2 Phone/Send 3 Calendar 4 Option 5 Shift/Search 6 Space 7 OK 8 End 9 Messaging 10 Backspace 11 Return 12 Shift 13 Alt
CHAPTER
7
8
9
10
11
12
136
USING THE KEYBOARD
35
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER

Understanding the keyboard backlight

Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on. The backlight dims when the screen dims, and it turns off automatically when the screen turns off or when you are on a call or are playing music in the background for longer than the time specified in Backlight Settings. You can set different time intervals depending on whether the smartphone is operating on battery power or is connected to an external power source. The backlight also turns off when an application’s

Entering lowercase and uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
Press Shift ( or ) and then enter
a letter. You don’t need to press and hold Shift while entering a letter.
Press Shift ( or ) twice to turn
on Caps Lock, and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift ( or ) again.
power-saving features turn it off.
TIP
You can turn off the first-letter
TIP
You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. Set the time interval on the Battery power tab and on the External power tab.
capitalization setting (see Setting input options).
DID YOU KNOW
keyboard to enter letters, numbers, and other characters in applications that support this feature. Tap the keyboard icon in the center at the bottom of any screen where it appears. After opening the keyboard, you can set various input options by tapping the arrow to the right of the keyboard icon.
?
You can also use the onscreen
USING THE KEYBOARD
36
MOVING AROUND ON YOUR SMARTPHONE
2
1
3

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
1 Symbol 2 Letter
Press Option and then press the key
of the desired character. You don’t need to hold Option while pressing the key.
Press Option twice to turn on
Option Lock, and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option again.

Entering passwords

You can’t see your password as you enter it, so be careful. Be sure that Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols.

Entering other symbols and accented characters

You can enter symbols and accented characters that don’t appear on the keys by using the alternate characters list.
TIP
The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate character available for the R key is ®, and for the T key is ™. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key.
CHAPTER
USING THE KEYBOARD
37
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
1 Press Alt to display the alternate
character list.
2 Narrow the list by pressing the key that
corresponds to the character you want. For example, to enter an é, press e. See the “Symbols and accented characters” table for a list of corresponding characters.
3 Press Up or Down to highlight
the desired character.
4 Press Center to insert the character.
TIP
Some symbols, such as an underscore (_), do not correspond to a letter key. To enter these symbols, press Alt by itself and then select the symbol from the list.
Symbols and accented characters
Press Alt and
To s el ec t …
press…
a á à ä â ã å æ A Á À Ä Â Ã Å Æ b or B ß cç ¢ © CÇ ¢ ©
Press Alt and
To select…
press…
e é è ë ê EÉ È Ë Ê f or F ƒ i í ì ï î I Í Ì Ï Î l or L £ nñ NÑ o ó ò ö ô œ õ O Ó Ò Ö Ô Œ Õ p or P % ¶ r or R ® sß š Š t or T ™ u ú ù ü û U Ú Ù Ü Û x or X x ¤ y ý ÿ
USING THE KEYBOARD
38
MOVING AROUND ON YOUR SMARTPHONE
3
Press Alt and press…
Y Ý Ÿ 0° 1 ( + E) 1 ¼ ½ 2 ( + R) 2 3 ( + T) 33 ¾ ! ( + J) ¡ $ ( + H) £ ¥ ¢ ; ( + K) : :-) :-( ;-) ? ( + N) ¿
Press Alt by itself to select these characters: : & _ • % = ÷ ^ $ £ ¥ ¢ [ ] { } < > « » © ® ° ~ \ Ø µ |
To s el ec t …
2

Opening and closing applications

Opening applications on the Start menu 1 Press Start to open the Start
menu.
2 Use the 5-way navigator to highlight the
application you want to use. To open a recently used application, highlight its icon at the top of the Start menu.
3 Press Center to open the
highlighted application.
CHAPTER
OPENING AND CLOSING APPLICATIONS
39
MOVING AROUND ON YOUR SMARTPHONE
3
TIP
CHAPTER
With the Start menu open, press the letter underlined in the application’s name to open the app. For example, press H to open Help.
DID YOU KNOW
and holding Option and then pressing Phone/ Send, Start, OK, Calendar, or Messaging.
You can change which app a button combination opens (see Reassigning buttons
?
You can open apps by pressing
Opening applications in Programs 1 Press Start and select Programs.
3 Press Center to open the
highlighted application.
4 (Optional) Press OK to return to
Programs and open another application. The current application continues to run in the background.
).
Switching among open applications 1 Go to your Today screen. 2 Tap the running programs icon in
the upper-right corner to open the Quick Menu.
3 Select the program you want to use.
2 Use the 5-way navigator to highlight the
application you want to use.
TIP
TIP
In Programs, press a letter to jump to the first app that begins with that letter. For example, press C to jump to Calculator, press C again to jump to Camera, and so on.
You can also use the Quick Menu to close applications, open Task Manager, and check system memory.
OPENING AND CLOSING APPLICATIONS
40
MOVING AROUND ON YOUR SMARTPHONE
3

Closing applications

Press OK to remove the current application from the screen.
Applications that you open stay open in the background even after you press OK to remove them. If you want to stop them, you must do it manually. That’s usually not necessary; but if you’re concerned about power usage, stop some or all applications.
1 Press and hold OK to open Task
Manager.
2 Do one of the following:
To close one or more individual applications: Check the boxes next to the applications and select Stop Selected.
To close all applications except the ones you specify: Check the boxes
next to the applications you do not want to close, press Menu (right softkey), and select Stop All but Selected.
To close all open applications: Select Stop All.
TIP
If an X appears in the upper-right corner of an application screen, you can tap and hold the X with the stylus to close the application. You can turn this feature on and off or change it so that simply tapping X closes an application. Press and hold OK to open Task Manager, select the Button tab, and then select the option you want.

Defining exclusive programs

You can mark an application as exclusive. An exclusive application remains open even if you stop individual or all applications.
1 Press and hold OK to open Task
Manager.
2 On the Running tab, tap and hold the
app name with the stylus.
3 Select Add Exclusive.
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OPENING AND CLOSING APPLICATIONS
41
MOVING AROUND ON YOUR SMARTPHONE
3
TIP
CHAPTER
To remove an application from the Exclusive Programs list, press and hold OK to open Task Manager. Select the Exclusive tab, check the box next to the application name, and select Remove.

Customizing the Quick Menu

The Quick Menu displays a list of currently running applications on your smartphone. You can use the Quick Menu to quickly switch between or close applications from the Today screen.
1 Press and hold OK to open Task
Manager.
2 To remove the Quick Menu from your
Today screen, select the Button tab and uncheck the Enable Quick Menu on
Today screen box.
3 Select the Others tab and select the
sort method for programs in the Quick Menu.

Using your Today screen

The Today screen lets you see your current appointments and messages at a glance. You can also make a call, search the web, and manage your smartphone from your Today screen.
To access your Today screen, press End .
USING YOUR TODAY SCREEN
42
TIP
7
3
5
4
1
6
2
Don’t press End to access the Today screen if you’re on a call, because that hangs up the call. Instead, press Start and select
Today.
1 Title bar and status info: See What are
all those icons?
2 Wireless service indicator: Shows
whether the Bluetooth
®
wireless technology and Wi-Fi features are on or off. Also displays your wireless service provider name if the phone is on.
3Quick Tour: Select to open the Quick
Tour, which introduces you to many of your smartphone’s features.
MOVING AROUND ON YOUR SMARTPHONE
TIP
You can remove the Quick Tour entry from your Today screen. Open the Quick Tour and select Remove Quick Tour.
3
CHAPTER
4 Messaging status field: Shows the
number of unread email, text, and multimedia messages. Email messages are listed by email account. Select an account or select SMS\MMS to open the corresponding Inbox.
5 Calendar status field: Shows
upcoming appointments. Select this field to open the Calendar application.
6 Live search field: Enter the web
address or keyword you want to find, and press Center or Return to view a list of search results (data services connection required).
7 Running programs icon: Tap to open
the Quick Menu, which shows all open applications so you can quickly switch between or close them.
TIP
You can select a picture for your Today screen background and select which items appear in the Today screen. See Today screen settings for details.
USING YOUR TODAY SCREEN
43
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
USING YOUR TODAY SCREEN
44

Your phone

The Today screen and the Phone screen are the key locations for making and receiving calls.
You can creatively manage multiple calls. For example, you can swap between calls, send text messages to ignored calls, and create conference calls.
Benefits
Stay in touch; you choose how Work in other applications when
on an active call
CHAPTER
4
45
In this chapter
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . 62
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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Turning your smartphone on/off

The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Treo Pro Smartphone by Palm that enables you to connect to your wireless service provider’s network so that you can make and receive calls and send and receive data.
The phone and the screen of your smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Notes, and so on) without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Turning your phone on

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other
wireless services (if supported by the local network).
BEFORE YOU BEGIN To use the phone,
you must have an active subscription with your wireless service provider.
To turn on your phone, press and hold Power .
When your smartphone locates a signal, your wireless service provider’s name appears in the upper-left of the screen and the signal-strength icon appears at the top of the screen.
When you are inside a coverage area, the signal-strength icon has bars in it. If you’re outside a coverage area, no bars appear in the signal-strength icon.

Turning your phone off

Press and hold Power . When your phone is off, the phone-off
icon appears at the top of the screen and Phone off appears in the upper-left of the screen. Your phone is not connected to any mobile network. Although you can no longer use the phone, you can still use
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Microsoft Office Mobile® apps and all the organizer features of your smartphone.
Power . If the Today screen is displayed and you are not on a call, you can also turn the screen off manually by
TIP
When you turn off your phone using the Power button, this turns off all radios on your smartphone, which include the phone, the
®
Bluetooth the Wi-Fi feature. This is sometimes referred to as airplane mode or flight mode. To turn off the phone or other wireless radios individually, use Comm Manager. Select your wireless service provider name on your Today screen, or tap the signal-strength icon on any screen and select Comm Manager.
wireless technology feature, and

Waking up the screen and turning it off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you’re on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features on your smartphone.
The screen turns off automatically after a preset period of inactivity. You can turn
pressing End .
DID YOU KNOW
if you are on a call.
?
You cannot turn the screen off
To turn the screen back on, press Power or any of the following buttons on the front of your smartphone: Phone/Send , Start , Calendar
, Messaging , or End .
When the screen is off but the phone is on, a screen saver appears, showing the date and time as well as the following indicators:
NOTE Not all wireless service providers
support the screen saver feature.
One or more missed calls
One or more unread text or multimedia messages
your screen off manually by pressing and holding End or by pressing
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You can set how long the screen stays on during a period of inactivity. You can also turn off the screen saver feature (see Optimizing power settings).

Making calls

Dialing from the Today screen 1 Press End to open your Today
screen.
2 Using the keyboard, enter a phone
number.
NOTE You do not need to press Option
to enter numbers, *, or #. This makes it easy to respond to further dialing instructions. When dialing short numbers, however, the numbers may match the letters of a contact name. If this occurs, press Option to avoid starting a contact lookup.
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TIP
If the numbers you are entering match a phone number you have for a contact, the contact name is displayed. Select the name to dial the associated number (see Dialing by contact name for more information).
3 Press Phone/Send to dial.
TIP
To move around the screen during a call, use the 5-way.

Dialing with a speed dial

BEFORE YOU BEGIN Create some speed
dials (see Assigning a speed dial to a phone number).
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1 Press End to open your Today
screen.
2 Press and hold the key or keys that you
assigned as a speed dial to the contact number you want to call. If you have assigned a two-digit speed dial to this number, press the first key and then press and hold the second key.

Dialing by contact name

You can look up contacts quickly by entering just a few letters of a contact’s
To delete letters when correcting a misspelled name, press Backspace .
name directly from your Today screen.
TIP
BEFORE YOU BEGIN Create some
contacts (see Adding a contact
,) or import them by synchronizing (see Synchronizing information).
1 Press End to open your Today
screen.
2 Using the keyboard, begin entering any
combination of letters from the contact’s first and/or last name. If you use both first- and last-name letters,
If you press E, R, or any other key that displays both a letter and a number, you see onscreen not only matching names but the number as well. The numbers do not affect the process for dialing by contact name.
3 Select the name of a matching contact.
NOTE Matching contacts are displayed
with a code for the type of number you last entered for that contact: “w” for work, “m” for mobile, and so on.
separate them by a space. You can type letters from the last name first.
If the contact name appears with the
code for the number you want to dial,
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highlight the name and press Phone/ Send to dial the number.
If you want to dial a different number
for a displayed contact, highlight the contact name and press Left or Right until the code you want appears. Press Phone/Send to dial the number associated with the code.
4 Press Phone/Send to dial.

Dialing using the onscreen keypad

The onscreen keypad is useful when you need to dial numbers that are expressed as letters and when you need large numbers that you can tap with your finger or the stylus.
1 Press Phone/Send and then press
Keypad (left softkey).
2 Tap the onscreen keypad to enter the
number.
3 Press Phone/Send to dial.
DID YOU KNOW
directly into the keypad. Copy a number from another application, switch to the keypad, press Menu (right softkey), and then select
Paste to paste the number.
?
You can paste numbers
Redialing a recently called number To dial the last number you called: Press
Phone/Send twice.
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To select from your most recently dialed numbers: Press Phone/Send ,
highlight the number or contact name you want to call, and then press Phone/ Send to dial.
If you lock your smartphone and select Simple PIN as the password type, dial the emergency number by entering the number in the password field and pressing Phone/Send .
If you select Strong alphanumeric as the password type, however, you must press Option twice before entering the number in the password field. See Locking your smartphone.

Dialing from a web page or message

Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia).
TIP
You can manage information about a recently called number in several ways (see Working with called numbers
).

Dialing your national emergency number

You can dial your national emergency
1 Use the 5-way to highlight the phone
number you want to dial in the web page or message.
2 Verify or edit the number. 3 Press Phone/Send to dial.
number (such as 911, 112, or 999) anytime. Just wake up the screen and enter the emergency number. If the phone is turned off, you don't have to turn it on. You don't have to press Option .
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TIP
If you can’t dial a phone number directly from a web page or a message, highlight the number, select Edit (right softkey), and then select Copy. Open the Keypad, press Menu (right softkey), and select Paste. Press
Phone/Send to dial.
TIP
Select a phone number in a message, press Menu (right softkey), and then press Save to Contacts to create a new contact containing the highlighted information or to edit an existing contact to include the highlighted information.

Receiving calls

If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on). When your phone is off, your calls go to voicemail.
TIP
See a picture of the person calling you! Learn how to assign a caller ID picture in Adding a contact
.
If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call.
To answer a call, do one of the following
Press Accept (left softkey).
Press Phone/Send .
If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail, do one of the following:
Press Ignore (right softkey).
Press End .
DID YOU KNOW
automatically answer calls (see Setting your phone to automatically answer calls).
?
You can set your phone to
To silence the ringer while your smartphone is ringing, do one of the following:
To immediately silence all system
sounds including the ringer, slide the Ringer switch to Sound Off . All sounds remain off until you slide the Ringer switch back to Sound On .
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Press the Vol um e button.
Press any letter key.
Press Center . (Don’t press Up ,

Listening to voicemail from the Today screen

Down , Left , or Right on the 5-way.)
NOTE Don’t press Phone/Send , Start
, End , OK , or Alt .
When you silence the ringer, you can either answer the call or let it ring through to voicemail.
When you have unretrieved voicemail

Using voicemail

messages, a voicemail icon appears at the top of your screen and Center on the 5-way flashes.
Setting up voicemail 1 Press End . 2 Press and hold 1 on the keyboard to
dial your wireless service provider’s voicemail system.
3 Follow the voice prompts to set up your
voicemail.
1 Press End . 2 Press and hold 1 . 3 If necessary, enter your voicemail
password.
4 Follow the voice prompts to listen to
your messages.
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DID YOU KNOW
appears at the top of the screen, you can tap this icon to retrieve your voicemail.
TIP
You can turn off the Center button voicemail notification. Press Start and select Settings. On the Personal tab, select Phone. Select the Beacon tab and uncheck the option to illuminate Center when voicemail arrives.
?
When the voicemail icon

Retrieving messages from a voicemail notification

NOTE Not all service plans support
voicemail notification. Check with your wireless service provider for more information.
When you have a new voicemail message, a notification screen appears.
To hear your message now, press
Voicemail (left softkey).
To retrieve your message later, press
Dismiss (right softkey).

What can I do during a call?

Your smartphone offers many advanced telephone features, including call waiting, three-way conferencing, and call forwarding. These features depend on your service plan. Contact your wireless service provider for more information.
When you make or receive a call, info about the call appears on your Phone screen. If you move away from the Phone screen, press OK until you return there.
TIP
From the Today screen, you can also return to the Phone screen by pressing Call Status (left softkey).
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Your phone screen is locked by default during a call, but you can still do any of the following by unlocking the screen or navigating with the 5-way:
TIP
When a call lasts longer than 30 seconds, the screen dims. After two minutes, it dims more. Press any key except End to light up the screen.
DID YOU KNOW
messages during a call. This is a great way to stay connected with colleagues during a long call.
?
You can send and receive text

Ending a call

Do one of the following:
Press End .
Press the headset button (if the headset
1 Caller’s name and/or number 2 Current duration of call
Use the speakerphone: Select Speaker On. To turn off the speakerphone, select Speaker Off.
Mute the microphone so you can’t be heard: Select Mute. To unmute the
microphone, select Unmute.
is attached and has a button on it). Some headsets do not have a button.

Switching applications during a call

Press Start and select the application. This is easiest when using the speakerphone or a headset.
You can open the Contacts application directly from the Phone screen by selecting Contacts.
Jot down a note about your call: Select Note. To return to the Phone screen after
you have finished writing the note, press OK .
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From any application, press Phone/ Send to return to your Phone screen.
To go to your Today screen, press Start and select To d a y .
You can use many other applications on your smartphone, including the organizer and text message features, while holding a phone conversation. You cannot, however, make some data connections during an active call while connected to an EVDO network. If you’re connected to an EVDO network, you cannot browse the web or send and receive email or MMS messages while on a voice call. If you’re connected to a CDMA (1X) network, you can perform simultaneous voice and data functions. How can you tell which kind of network you’re connected to? See What are all those icons?
NOTE Some wireless service providers do
not support simultaneous voice and data functions over a 1X network. Check with your wireless service provider for information.

Saving phone numbers

After you hang up a call, you can add the number of the person you were talking with to Contacts if it’s not already in your list. If an incoming call uses caller ID blocking, you cannot save the number.
1 On the prompt that appears after you
hang up the call, press Ye s (left softkey).
2 Do one of the following:
Create a new contact: Select <New Contact>.
Add this number to an existing contact: Select the contact name.
Decline adding the number: Press Cancel (right softkey).
TIP
You can turn off the Save to Contacts
prompt. When the prompt appears, select Do
not ask again.
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If you don’t add a number right away, follow these steps to add it later:
1 Press Phone/Send . 2 Highlight the number you want to save. 3 Press Menu (right softkey) and select
Save to Contacts.
4 Do one of the following:
Create a new contact: Select <New Contact>.
Add this number to an existing contact: Select the contact name.
Decline adding the number: Press Cancel (right softkey).

Making a second call

You can make a second call while your first call is still active:
1 Place your first call on hold by pressing
Phone/Send .
2 Dial the second number you want to
call. Or, if the number appears on the recent calls list, highlight the number.

Answering a second call (call waiting)

When you’re on a call and you receive a second call, the call-waiting notification appears. You can do either of the following:
Send the new call to voicemail: Press Ignore (right softkey).
Place the current call on hold and answer the new call: Press Accept (left
softkey) or press Phone/Send . When you have finished your second call, wait for the caller to hang up. If you press End , you will end both calls.

Making a conference call

IMPORTANT Not all service plans support
the conference call feature. Check with your wireless service provider to confirm that your service plan includes conference calling. Additional charges may apply, and minutes in your mobile account may be deducted for each call. Please contact your wireless service provider for more information.
3 Press Phone/Send .
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1 Put the first call on hold and make a
second call (see Making a second call
).
When the second call connects, all three calls are joined into a conference call.
2 When you have finished, press End
once to hang up all calls.

Working with called numbers

You can redial a number you’ve recently called (see Redialing a recently called number). You can also view call details, send a text message to a number, save a number to your contact list, and more.
Working with recently called numbers 1 Press Phone/Send .
TIP
On the recent calls list, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing yellow arrow. Missed calls are designated by a red exclamation point.
TIP
To filter the displayed information, press Menu (right softkey), select View, and then select whether you want to view all calls and contacts, all calls only, or speed dials only.
2 Highlight the number you want, and do
one or more of the following: Save the phone number to a contact:
See Saving phone numbers
.
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Send a text message to the number: Press Menu (right softkey) and select Send Text Message. Enter the
message text and press Send (left softkey).
Create a note containing the phone number: Press Menu (right softkey) and select Save to Notes.
View more details about the number:
Select the number to open the call. The first entry shows the duration of your last call with this number. Use the other entries to call the number or to send a text message.
3 Highlight a call and press Center ,
then do either of the following:
View all calls with this number, including their duration: Press Menu (right softkey) and select View All Calls. If you select this option, you can
delete all calls from this number by pressing Menu (right softkey) and selecting Delete All Calls.
Delete the call from the recent calls list: Press Menu (right softkey) and
select Delete Call. Select Ye s to confirm the deletion.

Viewing all your calls

Your Call History list contains the number for all incoming and outgoing calls.
1 Press Phone/Send . 2 Press Menu (right softkey) and select
Call History.
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You can also open the Call History list when you are on a call or when the Keypad is displayed.
3 To filter the Call History list, select one
of the following buttons:
Display outgoing calls.
Display incoming calls.
Display missed calls.
Display all calls.
4 Highlight the number you want, and do
one or more of the following: Save the phone number to a contact:
See Saving phone numbers
.
View a note associated with the phone number: Press Menu (right softkey) and select View Note.
Delete the call from the list: Press Menu (right softkey) and select Delete. Select Ye s to confirm the deletion.
Send a text message to the number: Press Menu (right softkey) and select Send Text Message. Enter the
message text and press Send (left softkey).
Delete the entire Call History List: Press Menu (right softkey) and select Delete All Calls. Select Ye s to confirm the deletion.
View timers for a recent call: Highlight the call and press Center .
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Assigning a speed
4 Press Menu (right softkey) and select
Add to Speed Dial.
dial to a phone number
You can assign a speed dial to any contact phone number. You can assign up to 99 speed dials.
BEFORE YOU BEGIN Before you can
assign a speed dial to a contact phone number, you must create some contacts (see Adding a contact synchronizing (see Synchronizing information).
1 From your Today screen, press
Contacts (left softkey).
2 Highlight the contact to whom you want
to assign a speed dial, and press Center
.
3 Highlight the phone number to which
you want to assign a speed dial.
) or import them by
5 If you want to change the name for this
speed dial, select the Name list and enter a new name.
6 Select the Location list, and then select
the speed dial you want to assign to this phone number. Press Up or Down to scroll the list of available speed dials.
7 Press OK .
DID YOU KNOW
as a speed dial. The number 0 is reserved for entering the + symbol in a phone number, and the number 1 is reserved for dialing your voicemail system.
?
You cannot assign 0 (zero) or 1

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TIP
You can also assign a speed dial to a contact from the recent calls list. Press Phone/Send to open the list, press Menu (right softkey), and select Speed Dial. Press Menu (right softkey), select New, and then select the contact to whom you want to assign a speed dial.
To view a list of all your speed dials, press Phone/Send , press Menu (right softkey), and select Speed Dial.

What are all those icons?

You can monitor the status of several items by looking at the icons at the top of your Today screen or your Phone screen:
You missed an incoming call.
You have a voicemail message.
A new multimedia message is being downloaded to your smartphone.
A multimedia message could not be downloaded.
You have a new multimedia message.
You have a new text message.
NOTE You can turn on a setting
to have a notification icon appear when you have a new email message (see Selecting Sounds & Notifications).
You have more than one of the conditions listed previously. Tap the icon to view the notifications.
Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
Your phone is off.
A voice call is in progress.
The speakerphone is on.
A call is on hold.
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The microphone is muted.
The screen is locked.
You are in a roaming coverage area. Additional fees may apply for calls or data transmission.
Your smartphone’s Wi-Fi feature is turned on, but you are not connected to a Wi-Fi network.
Wireless service provider name
Your smartphone is connected to a Wi-Fi network, but you are not actively transmitting data.
Your smartphone is connected to a Wi-Fi network and you are actively transmitting data.
ActiveSync synchronization is in progress.
Your smartphone is connected to a computer or network, or Windows Mobile Device Center synchronization is in progress.
A data connection is not available
Your smartphone’s battery is being charged.
Your smartphone is connected to a power outlet and the battery is fully charged.
Your phone is on. When you turn off your phone, Phone Off appears instead.
A call is in progress and your smartphone is connected to a Bluetooth headset or car kit.
You have a reminder. If the reminder is not displayed on your Today screen, tap the icon to open the reminder.
You have an alert from Microsoft. If the alert is not displayed on your Today screen, tap the icon to open the alert.
Your GPS satellite data has expired.
or your phone is off. Your smartphone’s battery is low.
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You are in an area that supports mobile broadband (EVDO) data services. EVDO (Evolution Data Optimized) is a wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400 to 600Kbps. It is capable of reaching download speeds up to
3.1Mbps and upload speeds up to 1.8Mbps.
Your phone is on, and a mobile broadband data connection is active. You can still make or answer calls. When you make or answer a call, the data transmission is automatically interrupted.
Your phone is on and is connected to a mobile broadband network, but you are not actively transmitting data. You can still make and answer calls.
You are in an area that supports 1xRTT data services. The 1xRTT (single-carrier [1x] radio transmission technology) wireless technology can provide fast data transfer and Internet access with average speeds of 60 to 80Kbps and bursts up to 144Kbps.
Your phone is on, and an 1xRTT data connection is active. When you make or receive a call, the data transmission is automatically interrupted.
Your phone is on and is connected to a 1xRTT network, but you are not actively transmitting data. You can still make and answer calls.
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Using a phone

Using a wired headset

headset
You can connect a phone headset for hands-free operation. You can use either the headset that came with your smartphone or a compatible third-party headset.
IMPORTANT If driving while using a
smartphone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.
1 Speakers 2 Microphone 3 Headset button
The headset button performs various actions depending on what’s happening on the phone. Press the headset button once to perform any of the following tasks:
Answer an incoming call
Respond to call waiting

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Hang up a single active call or all calls on
a conference call if there is no extracted call
Swap between calls if there is one
active call and one call on hold
NOTE Your smartphone works with
headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.
®
Connecting to a Bluetooth
hands-free
device
Your smartphone is also compatible with many headsets and car kits (sold separately) enabled with Bluetooth
®
wireless technology version 2.0 and earlier versions.
For a list of compatible hands-free devices with Bluetooth wireless technology, go to palm.com/treopro
.
After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate with that device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 30 feet (10 meters).
DID YOU KNOW
Bluetooth headset and a car kit, the one you connected to your smartphone last becomes the active device.
?
If you have both a compatible
1 If necessary, prepare the device with
which you want to connect to accept a new connection. Check the device’s documentation for details. Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8.
2 On your smartphone, press Start
and select Settings.
3 Select the Connections tab, and then
select Bluetooth .
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4 Select the Mode tab and check the Tu r n
on Bluetooth box.
5 Select the Devices tab, and then select
Add new device.
6 Wait for your smartphone to search for
devices and to display the device list.
7 Highlight the device with which you
want to connect and press Next (right softkey). If the device you want does not appear, select Refresh.
8 If prompted, enter a passkey between 1
and 16 digits long and press Next (right softkey). For some headsets, the passkey is entered automatically. If you are not prompted for a passkey, skip to step 10.
IMPORTANT Some hands-free devices
have a predefined passkey. If your hands-free device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter
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a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered.
9 If the passkey is not predefined, enter
the same passkey on the other Bluetooth device and press Finish (right softkey).
10 (Optional) Press Advanced (right
softkey) and make sure that the Hands Free box is checked. Press Save (right softkey).
11 Press Done (left softkey). 12 Press OK .
You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 30 feet (10 meters).

Using a Bluetooth hands-free device

To learn how to set up and connect to Bluetooth devices, see Connecting to a Bluetooth® hands-free device.
Here are tips for working with a Bluetooth hands-free device:
To transfer a call from the handset to a
Bluetooth hands-free device during a call, on the Phone screen, press Menu (right softkey) and select Tu r n Hands-free On. To transfer the call to the handset, press Menu (right softkey) and select Turn Hands-free Off.
DID YOU KNOW
hands-free device to answer calls and it is connected to and within range, your smartphone automatically routes all calls to the hands-free device instead of to the earpiece on your smartphone. If you answer calls on the smartphone, the call audio goes through the smartphone speakers.
To transfer a call from a wired headset
?
If you’re using a Bluetooth
to a Bluetooth headset or car kit that is within range and with which you’ve previously set up a partnership (Bluetooth headset or car kit required,
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sold separately), unplug the wired headset and press the button on the Bluetooth headset or car kit.
To find out how to transfer your
contacts from your smartphone to your car kit, go to palm.com/treopro
.
4 Select the Event list, and then select
the type of call for which you want to set the ringtone:
Phone: Known Caller: An incoming call from someone in your Contacts list or Speed Dial list.

Customizing phone settings

Selecting ringtones and display notices

You can set various tones for various types of incoming phone calls and notifications. You can download AAC, MP3, MIDI, AMR, WAV, MPEG4, QCELP, and WMA ringtones directly to your smartphone (see Downloading files and images from a web page). You can also download ringtones to your computer and then email them to your phone.
1 Press Start and select Settings. 2 On the Personal tab, select Sounds &
Notifications .
3 Select the Notifications tab.
Phone: Missed call: A call you did not
answer.
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YOUR PHONE
4
Phone: Roaming: A call that comes in when you’re outside your home mobile network.
Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list.
Phone: Voice mail: A new voicemail.
5 If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type and the ringtone. Select the Play icon to preview the ringtone sound.
6 If you selected Missed call or Voice
mail, set the following options:
Check the Play Sound box if you
want to have a sound played when
the event occurs.
If you checked the Play Sound box,
then select the sound for the selected
type of call. You can also check the
Repeat box to have the sound
repeated.
(Optional) Select the Play icon to
preview the sound.
Check the Display message on
screen box to have a message displayed when the event occurs.
7 Check the Vibrate when… boxes to
turn the vibrate feature on or off based on the Ringer switch setting.
8 Repeat steps 4 through 7 to select
ringtones for other types of calls.
9 Press OK .
DID YOU KNOW
and send sounds on your smartphone. You can also set sounds for messaging notifications and calendar reminders. See Selecting Sounds & Notifications
?
You can add, preview, delete,
.
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YOUR PHONE
*
4
CHAPTER

Adjusting call and ringer volume

Assigning a caller ID ringtone 1 On your Today screen, press
Contacts (left softkey). 2 Highlight the contact’s name. 3 Press Menu (right softkey) and select
Edit. 4 Select Ring tone. 5 Select a tone for this contact entry. 6 Press OK .

Enabling TTY

You can enable your smartphone for use with a TTY/TDD device. A TTY (also known
* Vol ume
as a TDD or Text Telephone) is a telecommunications device that enables
Call volume: While a call is in progress, press Vo lu me (on the side of your smartphone) to adjust the call volume.
Ringer volume: When a call is not in progress and you are not playing music or a video, press Volum e to adjust ringer volume.
telephone communication for people who are deaf or hard of hearing, or who have speech or language disabilities.
Your smartphone is compatible with select TTY devices. You can connect a TTY/TDD machine, headset, or hands-free kit to your smartphone through the headset jack while in TTY/TDD mode. Please check with the
TIP
To turn off the ringer volume and all sounds except call volume completely, slide the ringer switch to Sound Off.
manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission.
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YOUR PHONE
4
NOTE Not all wireless service providers
support the TTY feature on your smartphone. Check with your wireless service provider for information.
BEFORE YOU BEGIN Make sure your
smartphone is connected to a TTY/TDD device using the headset jack. When you enable TTY, all audio modes are disabled on your smartphone, including holding the smartphone up to your ear and listening.
1 Press Start and select Settings. 2 On the Personal tab, select Phone. 3 Select the Services tab and then select
TTY Mode from the list.
4 Select Get Settings.
5 Select one of the following:
Full mode: Allows you to type a
message, which is read by the TTY device to the other person. The spoken response is then typed to you.
VCO mo de: Voice carryover—allows
you to speak to the hearing person you have called and then read the response
HCO mode: Hearing carryover—
.
allows you to listen to the speaking person you have called and then type your response.
Off
6 Press OK .

Automatically Adding a 1 for Long Distance Dialing

If you have enabled your phone for dialing in North America (see Setting Your Long Distance Dialing Preferences), you can have the 1 added automatically to the phone number for long distance calls.
1 Press Start and select Settings. 2 On the Personal tab, select Phone.
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3 Select the Services tab and then select
Automa ti c Prepend from the list.
1 Press Start and select Settings. 2 On the Personal tab, select Phone. 3 Select the Services tab, and then select
Plus Code Dialing from the list.
4 Select Get Settings. 5 Select Enable to have a 1 added in front
of a 10-digit phone number for long distance calls.
6 Press OK to return to Phone
Settings.
7 Press OK to finish.

Setting Your Long Distance Dialing Preferences

Dialing preferences let you assign a prefix to your phone numbers. You can add a
4 Select Get Settings. 5 Select Enable to automatically add an
international dialing prefix to long distance numbers.
When you dial an international number, begin with + [plus character]; when you place the call, the + is replaced by the number in the International dialing code field. The default is 011. You can change
this to another number. different prefix based on the length of the phone number.
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4
6 If you travel outside North America and
service is available, do either of the following:
Change the prefix in the International
dialing code field based on your current location.
Select Disable and enter the correct
international dialing code manually when you make a call.)
7 (Optional) Select Reset to reset the
International dialing code field to 011.
8 Press OK to return to Phone
Settings.
9 Press OK to finish.

Setting your phone to automatically answer calls

1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the More tab.
TIP
On the Phone settings screen, press Down on the 5-way to move the highlight to the tab area, and then press Right until the More tab appears.
4 Check the Headset box and select the
number of rings in the Answer
incoming calls without pressing Talk after X rings list.
5 Press OK .

Adding contact numbers from new callers

By default, you are prompted to add contact entries for numbers that are not already in your Contacts list. You can turn this feature on or off.
1 Press Start and select Settings. 2 On the Personal tab, select Phone .
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3 Select the Advanced tab and check or
uncheck the Add new phone number to Contacts at end of call box.
1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the Advanced tab. 4 To turn on the text message feature,
check the Reject call with text message box.
4 Press OK .

Setting options for rejecting a call

By default, when you reject an incoming call, the caller is sent to voicemail. You can change this setting so that, in addition to sending the caller to voicemail, a text message opens. This message contains
5 (Optional) To change the content of the
message, select the text in the box and enter the text you want.
6 Press OK .
default text and is addressed to the caller so that you can send the message right away. You can also change the default text of the message.
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Synchronizing information

CHAPTER
5
Synchronizing means that information that has been entered or
updated in one place—your Treo
Pro Smartphone by Palm, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think about it.
After you get into the habit of synchronizing regularly, you’ll know what a powerful tool synchronization is for transferring, updating, and backing up large amounts of information on your smartphone.
Benefits
Quickly enter and update
information on your computer and your smartphone
Protect your information
Send photos and videos to your
smartphone from your desktop computer
77
In this chapter
Synchronization overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How do I synchronize?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 83
Synchronizing using the USB cable . . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting up wireless synchronization. . . . . . . . . . . . . . . . . . . . . . . . . 89
Other ways to synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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5

Synchronization overview

This chapter discusses using desktop sync software and other methods to synchronize your smartphone and your computer.
When you synchronize, info you enter on your smartphone, your computer, or your corporate server is automatically updated in the other location. There’s no need to enter the info twice. This is true whether you sync with your computer using desktop synchronization software (see Setting up your computer for synchronization) or wirelessly with your company’s Exchange server using Microsoft Exchange ActiveSync software (see Setting up wireless synchronization).
®
desktop

How do I synchronize?

There are a number of ways to make synchronization occur. You can install desktop sync software on your computer to synchronize in one of several ways, or you may be able to synchronize wirelessly with an Exchange server. You can also maximize your sync options and sync with both an Exchange server and desktop sync software.

Synchronizing with desktop sync software

The sync application on your smartphone is called ActiveSync. The name of the desktop sync software on your computer depends on your computer’s operating system.
Windows XP: The desktop sync software is called Active Sync desktop software.
Windows Vista: The desktop sync software is called Windows Mobile Device Center.
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You install the software by connecting your smartphone to your computer using the USB cable. You must install this software even if you have already installed a previous version of desktop sync software. See Installing Desktop Sync Software: Windows XP and Windows Vista for instructions.
After you install desktop sync software, you can synchronize by connecting your smartphone to your computer using any of the following:
USB cable: See Synchronizing using the USB cable.
®
Bluetooth
Synchronizing over a Bluetooth connection Infrared (IR): See Synchronizing over an
infrared connection.

Synchronizing wirelessly with the server

You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2007 or Exchange Server 2003 using
wireless technology: See
Microsoft Exchange ActiveSync (see Setting up wireless synchronization choose this method, synchronization takes place automatically after setup.
NOTE If you decide to sync wirelessly, you
don’t have to install the desktop sync software, but we strongly recommend that you do. You need the desktop sync software to synchronize pictures, videos, music files, and other info directly with your computer.

What can I synchronize?

.
If you have Microsoft Office Outlook®2003 or later installed on your computer, you can synchronize information in these applications:
). If you
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The information in these applications synchronizes with Outlook by default whether you use desktop sync software or wireless synchronization with Microsoft Exchange ActiveSync.
If you set up synchronization with desktop sync software, information in the Favorites application is synchronized by default as well.
DID YOU KNOW
you an easy way to get favorites from the web browser on your computer into the web browser on your smartphone. Just add them to the folder called Mobile Favorites, which shows up in your computer's browser. When you sync, they become available on your smartphone as well. Backup copies of any favorites that you add on the smartphone browser are also stored in the Mobile Favorites folder.
?
Synchronizing Favorites gives
You can remove applications or add others to the list of applications that synchronize. For example, you can change settings to synchronize Word, Excel, PowerPoint, OneNote, and PDF files, as well as pictures, music, videos, and other types of files (see Changing which applications sync). If you want to synchronize music or other files that appear in the Windows Media Player Mobile library on your smartphone (see Windows Media Player Mobile), you need Windows Media Player 10 or later on your computer.
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If you don’t have Windows Media Player installed on your computer, you can download it for free from microsoft.com
.
If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIM’s vendor to learn whether software is available for your smartphone.
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This table lists the types of info you can synchronize and the methods to use.
Info type Method Where to learn more
Outlook Contacts, Calendar, Tasks
Outlook Email Desktop sync software or
Desktop sync software (sync with computer) or Exchange ActiveSync (direct sync with server)
Exchange ActiveSync
Setting up your computer for synchronization or
Setting up wireless synchronization
Setting up your computer for synchronization or
Setting up wireless synchronization
Word, Excel, PowerPoint, OneNote, PDF files
Desktop sync software Setting up your computer for
synchronization Synchronizing your Microsoft Office
files Changing which applications sync
Music, video, and picture files that are in your Windows Media Player Mobile library
Desktop sync software and Windows Media Player
Setting up your computer for synchronization
Changing which applications sync Synchronizing Windows Media Player
library files
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Info type Method Where to learn more
Music, picture, and video files that are not in your Windows Media Player Mobile library
Outlook Notes Desktop sync software Setting up your computer for
Files to be transferred to an expansion card

Setting up your computer for synchronization

Before you can synchronize with your computer, you must have the current version of the desktop sync software installed. The sync software you use depends on the type of Windows
Desktop sync software Setting up your computer for
synchronization Changing which applications sync Synchronizing Windows Media Player
library files (Windows Vista)
synchronization Changing which applications sync
Desktop sync software Setting up your computer for
synchronization Changing which applications sync
operating system you use. Your smartphone will automatically install the appropriate software for your system.

System requirements

Your computer must meet the following minimum system requirements:
Windows XP Service Pack 2 or
Windows Vista (later versions may also be supported)
32MB of available memory (RAM)
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170MB of free hard disk space
Available USB port
USB cable (included with your
smartphone)
Adobe Flash Player (required to run the
installation program)
and automatically directs you to install the correct software.
BEFORE YOU BEGIN
Close any applications that are currently
running on your computer, including those running in the background. (Your computer must have all its resources
TIP
If you do not have Adobe Flash Player on your computer, you can download it for free from adobe.com
.
available before you can install the software.)
Verify that your smartphone is in Setup
mode. If it is in Sync mode you need to

Installing Desktop Sync Software: Windows XP and Windows Vista

The first time you connect your smartphone to your computer, your smartphone is in Setup Mode and automatically starts the process of setting up your computer to synchronize with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center. On your smartphone, the sync application is called ActiveSync. The smartphone setup program recognizes whether you have a Windows XP or Windows Vista computer
switch it back to Setup mode (see Switching between setup mode and sync mode).
Windows XP: If you want to sync
pictures, videos, and music from your Windows Media Player Library, you must have Windows Media Player 10 or later installed on your computer before you install ActiveSync desktop software.
If you plan to sync email, contacts,
calendar events, and tasks directly with Microsoft Exchange Server 2007 or 2003 SP2, you need your mail server address and domain name, as well as your Exchange server account username and password.
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TIP
If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.
1 Plug the USB cable into an available
USB port on your computer or into a powered USB hub connected to your computer.
TIP
For best performance, plug your USB cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it’s a powered hub.
2 Connect the USB cable to your
smartphone by inserting it into the microUSB connector on the bottom of the smartphone. Setup starts automatically (this is called “setup mode”).
NOTE If the Setup screen does not appear,
do the following:
Windows XP: Go to My Computer
and open the Tr e o S et u p icon.
Windows Vista: Go to Start >
Computer and open the drive named Tr e o S e tu p . If necessary, double-click setup.exe.
3 On your computer, select Install sync
software on your PC and follow the
instructions that appear on both your computer and your device.
4 After installation completes, the Setup
window prompts you to start the sync process. To proceed with syncing and switch your smartphone from Setup to
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Sync mode, click Sync your PC and Tr e o . Otherwise, disconnect your
smartphone from your computer and sync later by simply reconnecting them.
NOTE During the software installation, you
can select an option to synchronize email, contacts, calendar events, and tasks directly with your information stored on a server running Microsoft Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. If you choose this option, you are prompted to enter your mail server address and domain name and your Exchange server account username and password.

Switching between setup mode and sync mode

The first time you connect your smartphone to your computer, your smartphone is in setup mode and automatically starts the process of setting up your computer to synchronize with your smartphone. When you complete the setup process and perform the first sync, the connection switches from setup mode to sync mode. In sync mode, your smartphone synchronizes with your
computer every time you connect them using the USB cable, provided you have the current version of the desktop sync software installed on your computer.
The connection stays in sync mode unless you manually switch it to setup mode. For example, you may be using sync mode but decide you want to install sync software on another computer, so you need to switch to setup mode. After you finish working in setup mode and initiate a sync, the connection automatically switches back to sync mode.
1 On your smartphone, press Start
and select Programs.
2 Select PC Setup . 3 Select Set up my PC. 4 Press OK . 5 Connect your smartphone to your
computer to run Setup.

Using the desktop sync software

After you install the desktop sync software, synchronization happens by default anytime you connect your smartphone to your computer, as described in
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Synchronizing using the USB cable. You can also open the desktop sync software window on your computer to perform the following tasks:
Install applications from your computer
into your smartphone (see Installing applications from your computer) or onto an expansion card inserted into the expansion card slot on your smartphone (see Installing applications onto an expansion card).
Change which applications synchronize.
In ActiveSync desktop software on a
Windows XP computer, enter the settings to synchronize wirelessly with Microsoft Exchange Server 2003 SP2 or
2007.
DID YOU KNOW
applications synchronize (see Changing which applications sync) and enter settings to synchronize wirelessly (see Setting up wireless synchronization) in the ActiveSync app on your smartphone. Whether you enter changes on your smartphone or on your computer, the changes are transferred to the other location the next time you synchronize.
?
You can also change which
To open the desktop sync software, do one of the following:
Windows XP: To open the ActiveSync desktop software window, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen.
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If the ActiveSync icon does not appear in the taskbar, click Start > Programs > Microsoft ActiveSync to open the ActiveSync window.
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You can enter a setting to have the ActiveSync window open automatically when you connect your computer and your smartphone. In the ActiveSync window, select
File > Connection Settings, and check the Open ActiveSync when my device connects box.
Windows Vista: To open Windows Mobile
Device Center, click Start > All Programs > Windows Mobile Device Center.
Desktop software installation also creates a folder for your device on your computer. When your device is connected to your computer, opening My Computer or
Windows Explorer (Windows XP) or Computer (Windows Vista) displays an
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icon representing your Treo smartphone. Double-click this icon to display folders containing items you synchronized, such as music files, pictures, and videos.
Synchronizing using
1 Plug the USB cable into an available
USB port or into a powered USB hub on your computer.
2 Connect the USB cable to your
smartphone by inserting it into the microUSB connector on the bottom of the smartphone.
the USB cable
After you install the desktop sync software (see Installing Desktop Sync Software: Windows XP and Windows Vista), every time you connect your smartphone to your computer, the desktop sync software automatically turns on and checks whether changes you made on the computer or on the smartphone need to be synchronized.

Synchronizing

NOTE If you synchronize more than one
device with the same computer, each device must have a unique name. To create a custom device name for your smartphone, press Start and select Settings. Select the System tab, and then select About . Select the Device ID tab and enter a name and a description.

SYNCHRONIZING USING THE USB CABLE

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3 Check for synchronization progress:
Windows XP: Look for the animated ActiveSync icon at the top of your
smartphone screen and the ActiveSync
icon in the taskbar on your
computer.
Windows Vista: Look for the animated connection icon at the top of your
smartphone screen.
If you don’t see the correct icon, make
sure that the desktop sync software that came with your smartphone is running on your computer.
If you have any problems
synchronizing, see Synchronization troubleshooting suggestions.
TIP
Your smartphone contains Sprite Backup, a backup and restore application that backs up information that is not synchronized with Outlook. This app also preserves your information and settings if your smartphone is ever lost or stolen, and it protects your info during a hard reset. To access this app, press
Start, select Programs, and then select Sprite Backup.

Setting up wireless synchronization

Does your company use Microsoft Outlook as its email solution? Does your company also use Microsoft Exchange Server 2003 SP2 or 2007 as its email server? If so, you may be able to wirelessly synchronize the email and other Outlook info on your smartphone and the same info stored on the Exchange server using Microsoft Exchange ActiveSync.
If you are using Exchange Server 2007, or Exchange Server 2003 SP2, you may be
for
able to take advantage of the additional features of Microsoft Direct Push. Microsoft Direct Push is a two-way wireless delivery method that keeps your Outlook information always up-to-date and provides more efficient communication between the server and your smartphone. It includes features like Global Address List, Tasks Over the Air (OTA), and IP-based push updating of Calendar and Messaging.
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DID YOU KNOW
Outlook also syncs with the server, whatever is synchronized to the server from your smartphone also shows up in Outlook on your computer; and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone.
BEFORE YOU BEGIN To synchronize
wirelessly, you need to set up an Exchange server account on your smartphone. Work with your system administrator to gather the following info, and then follow the steps in this section to set up an account.
Mail server address and domain name.
The username and password you use to
access your corporate mail server.
Security connection: Does your server
use an encrypted (SSL) connection?
Security measure: Is it OK to store your
corporate email password on your smartphone?
?
Because your desktop copy of
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If you installed ActiveSync desktop software on a Windows XP computer, you may have already set up your smartphone to synchronize wirelessly with the server. To check, press Start, select Programs, and then select ActiveSync. Press Menu (right softkey). If Configure Server appears instead of Add Server Source, wireless sync is already set up, and you can skip this procedure.
1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Menu (right softkey) and select
Add Server Source.
4 Enter the email address you use to
access email from your corporate Exchange server. Check the box to have the setup process get your Exchange server settings from the Internet.
5 Press Next (right softkey). 6 Enter the username and password you
use to access your corporate mail server, and enter the Exchange server domain.
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NOTE You can’t see your password as you
enter it, so be careful. Be sure that Caps Lock and Option Lock are not on unless you need them. For info on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers punctuation and symbols.
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The Exchange server settings are case­sensitive. Be sure to enter uppercase and lowercase letters properly.
7 Check the Save password box.
SYNCHRONIZING INFORMATION
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If you found out from your system administrator that it is not OK to store your corporate email password on your smartphone, don’t check the Save password box; you must synchronize manually (see Initiating a wireless sync manually
).
8 Press Next (right softkey). 9 If prompted, enter the server address.
Check the This server requires an encrypted (SSL) connection box if
your server uses an encrypted connection.
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10 Press Next (right softkey) and check the
boxes for the types of information you want to synchronize with the Exchange server.
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To set the rules for fixing sync conflicts,
press Menu (right softkey) and select
Advanced.
12 Press Finish (left softkey).
Synchronization with your Exchange server begins automatically. A status bar appears onscreen indicating sync progress.
You can set a schedule for synchronization to take place anytime info is updated on either your smartphone or the server or at certain intervals (see Setting the synchronization schedule), or allow
11 (Optional) Highlight an item and select
Settings to change the synchronization
settings for that type of information. Settings are not available for all items.
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To automatically download more of an incoming email message than the default setting, select E-mail in step 11 and select a higher number from the Download size limit list. If you don’t increase this setting, you can manually download the rest of the message at your convenience.
synchronization to take place only when you initiate it manually (see Initiating a wireless sync manually).

Setting the synchronization schedule

You can set a synchronization schedule in either of the following situations:
If you use Microsoft Exchange Server 2007, or Exchange Server 2003 SP2: By
default, wireless sync takes place anytime info is updated on either your smartphone or the server using Microsoft Direct Push. To save battery life, however, you can set
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synchronization to take place at intervals that you specify.
If you use Microsoft Exchange Server 2003 that is not upgraded to Service Pack 2: By default, wireless sync does not
take place automatically. Set a synchronization schedule to have the sync take place either anytime info is updated on your smartphone or the server, or at certain intervals.
1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Menu (right softkey) and select
Schedule.
4 Set any of the following options:
Peak times: Sets the frequency for
high-traffic time periods such as when
you are at work or when email volume is high.
Off-peak times: Sets the frequency for low-traffic time periods such as late at night.
Use above settings when roaming: Sets the frequency while you are roaming outside your wireless service provider’s network. You should keep this box checked to ensure that wireless sync works properly.
Send/receive when I click Send: Sets whether items are sent as soon as you select Send in the Messaging application, or whether they are held until the next synchronization.
5 Press OK .

Initiating a wireless sync manually

If you want to control exactly when a wireless sync takes place, or if it is not OK to store your corporate email password on your smartphone, you can initiate a sync manually.
1 To set up manual sync, follow the
preceding procedure, Setting the
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synchronization schedule. In the Peak times and Off-peak times lists, select
Manually.
2 To initiate a manual sync, press
Start and select Programs. 3 Select ActiveSync . 4 Press Sync (left softkey).

Other ways to synchronize

Synchronizing over a Bluetooth connection

You can synchronize your computer and smartphone using Bluetooth wireless technology.
BEFORE YOU BEGIN Make sure your
computer is equipped with Bluetooth wireless technology. You may need to go to your computer manufacturer’s website to download required software. Check the documentation that came with your computer for information.
1 Do one of the following:
Windows XP: On your computer,
right-click the ActiveSync icon in the taskbar in the lower-right corner of the screen, and select Connection
Settings. Windows Vista: Click Start > All
Programs > Windows Mobile Device Center. Select Connect without setting up your device (if necessary), and then select Connection settings.
2 Check the Allow connections for one
of the following box and select Bluetooth.
3 On your smartphone, press Start
and select Settings.
4 Select the Connections tab, and then
select Bluetooth .
5 Select the Mode tab and check the Tu rn
on Bluetooth box. 6 Press Start and select Programs. 7 Select ActiveSync . 8 Press Menu (right softkey) and select
Connect via Bluetooth.
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9 If this is the first time you’re making a
Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices with Bluetooth® wireless technology for more information on partnerships.
10 Select Sync. 11 When synchronization has finished,
press Menu (right softkey) and select Disconnect Bluetooth.

Synchronizing over an infrared connection

If your computer has an IR (infrared) port, you can synchronize with your computer wirelessly using the IR port on your smartphone.
BEFORE YOU BEGIN
Make sure your computer is equipped
with an IR port.
Turn on the feature to receive beamed
information on your smartphone (see Turning on the option to receive beamed information).
1 Set up your computer to receive
infrared beams. See ActiveSync Help on your computer for details.
2 Point the IR port on your smartphone
directly at your computer’s IR port.
3 On your smartphone, press Start
and select Programs.
4 Select ActiveSync . 5 Press Menu (right softkey) and select
Connect via IR.
6 Select Sync.

Synchronizing with multiple computers

You can set up your smartphone to synchronize with up to two computers as well as with Exchange Server 2003 SP2 or
2007. When synchronizing with multiple computers, the items that you synchronize appear on all the computers.
For example, if you set up to sync your smartphone with two computers named C1 and C2, when you sync Contacts and Calendar on your smartphone with both computers, you get the following results:
The contacts and calendar appointments
that were on C1 are now also on C2.
CHAPTER
OTHER WAYS TO SYNCHRONIZE
95
SYNCHRONIZING INFORMATION
5
CHAPTER
The contacts and calendar appointments
that were on C2 are now also on C1.
The contacts and calendar
appointments from both computers are on your smartphone.
NOTE Microsoft Office Outlook
®
email can
synchronize with only one computer.

Changing which applications sync

4 Do any of the following:
Check the box next to any items you
want to synchronize. If you cannot check a box, you might have to
You must select sync options if you want to synchronize notes, pictures, and other types of files.
1 Press Start and select Programs.
uncheck a box for the same information type elsewhere in the list.
Uncheck the box next to any items
you want to stop synchronizing.
2 Select ActiveSync .
TIP
3 Press Menu (right softkey) and select
Options.
To end the sync relationship between your smartphone and a computer so that items are no longer synchronized with that computer, select the computer name on the ActiveSync screen on your smartphone, and then select Delete.
CHANGING WHICH APPLICATIONS SYNC
96
SYNCHRONIZING INFORMATION
5
Highlight an item and select Settings
to customize the settings for that item. Settings are not available for all items.
NOTE If you cannot check or uncheck a
box because it is disabled, try doing so from ActiveSync or Windows Mobile Device Center on your computer.
For detailed information on synchronizing Word documents, Excel spreadsheets, and PowerPoint presentations, see Synchronizing your Microsoft Office files For detailed information on synchronizing pictures, videos, and music files, see Synchronizing your pictures, videos, and music. For information on changing email sync options, see Changing email download settings: Outlook email accounts.
.

Stopping synchronization

If you ever need to manually stop a synchronization that’s in progress, follow these steps:
1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Stop (left softkey).
CHAPTER
STOPPING SYNCHRONIZATION
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SYNCHRONIZING INFORMATION
5
CHAPTER
STOPPING SYNCHRONIZATION
98

Your email

CHAPTER
6
You already know how efficient email is for staying in touch.
Now your Treo
Pro Smartphone by Palm brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data network.
You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience.
Benefits
Receive photos, sound files, Word
and Excel files, and more
Attach and send files of almost any
type
Save messages from your
computer to view at a convenient time
99
In this chapter
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sending email messages from within another application. . . . . . . . 130
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