This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside
of this product is prohibited without a license from Microsoft or an
authorized Microsoft subsidiary. All rights reserved.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this gui de. Palm Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that
may arise through the use of this software. Palm Inc. and its suppliers
assume no responsibility for any damage or loss caused by deletion
of data as a result of malfun ction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect
against data loss.
This product is protected by one or more of the following United
States patents:
This product also is licensed under United States patent 6,058,304.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted municipal
waste. Palm products should be sent to a facility that
properly recycles electrical and electronic equipmen t.
For information on environmental programs visit
palm com/environment
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices,
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle
about how you can help reduce electronic waste.
In one compact and indispensable device,
you now have all the following:
• An advanced wireless smartphone
®
suite
®
• A full suite of Windows Mobile
organizer applications: Contacts,
Calendar, Notes, and Tasks
• Portable expansion capability (microSD
cards, sold separately)
• High-speed data with EVDO/1X and
CDMA support
• Wi-Fi capability
• IrDA support
• A 2-megapixel digital camera
• GPS functionality
• Support for numerous mobile email
solutions
• Text and multimedia messaging
• Windows Media
• Microsoft Office Mobile
®
Player Mobile
This guide helps you set up your
smartphone and learn to use it.
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
What’s in the box?
All the following items should be in the
smartphone box:
Hardware
• Treo Pro smartphone
• Rechargeable battery (1500 mAh)
• USB AC charger
• USB cable
• Stereo headset with microphone
Documentation and software
• Getting Started, information on how to
set up and begin to use your
smartphone
• Palm warranty
• Safety and legal information
CHAPTER
YOUR TREO
™
PRO SMARTPHONE BY PALM
11
1
WELCOME
CHAPTER
Your smartphone contains links to the
following:
• Desktop synchronization software
(ActiveSync
®
desktop software for
Windows XP computers, or a Windows
Mobile Device Center update for
Windows Vista
• User Guide (this guide) on the web
• Microsoft Office Outlook
TM
computers)
®
2007
software trial download
What do I need to
get started?
Data service plan: For web browsing and
email.
Additional data services: These may be
required for sending and receiving
multimedia messages. Check with your
wireless service provider for information.
TIP
When you sign up for data services with
your wireless service provider, be sure to
discuss what charges you incur if you go over
the stated limit on your data plan.
After you have the required plan and
services, you must have your smartphone
within range of your wireless service
provider’s cellular coverage to use the
As you work through the instructions in this
guide, you need all the items that came in
the smartphone box (see What’s in the
box?).
In addition, depending on how you want to
use your smartphone, here’s what you
need to get from your wireless service
phone, messaging, and web features. Data
speeds vary based on network availability
and capacity.
Finally, if you plan to synchronize personal
information between your smartphone and
a computer, you need access to that
computer during the setup process.
provider:
Service contract: For making and
receiving calls, and sending and receiving
text messages.
WHAT DO I NEED TO GET STARTED?
12
WELCOME
1
Where can I learn
more?
For a quick introduction
• Quick Tour: The Quick Tour introduces
you to many of your smartphone’s
features. It is already installed on your
smartphone, and you can open it from
your Today screen by selecting Quick
Tour.
TIP
If you remove the Quick Tour entry from
your Today screen (see Using your Today
screen), you can always open the Quick Tour
by pressing Start, selecting Programs, and
then selecting Quick Tour.
While using your smartphone
• On-device Help: Your smartphone
includes on-device Help that is specially
formatted for your smartphone screen.
To view the on-device help, press
Start and select Help.
• Online support from Palm: For
up-to-date downloads, troubleshooting,
and support information, go to
palm.com/treopro
.
If you need more information
• Books: Many books on Windows
Mobile devices are available from local
or online book retailers (look in the
computer section).
• Customer service from your wireless
service provider: For questions about
your mobile account or features, contact
your wireless service provider’s
customer care.
CHAPTER
WHERE CAN I LEARN MORE?
13
1
CHAPTER
WELCOME
WHERE CAN I LEARN MORE?
14
Setting up
You’re about to discover the many things about your
smartphone that will help you better manage your life and have
fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.
3 Side button
4 Left softkey
5 Start
6 Phone/Send
7 Calendar
8 Lanyard connector
9 MicroUSB connector
(sync and power connector)
10 3.5mm stereo headset jack
11 Earpiece
12 Touchscreen
13 5-way navigator with Center button
14 Right softkey
15 OK
16 End
17 Messaging
18 Microphone
TIP
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it.
DID YOU KNOW
holding the Side button opens Camera (see
Camera
Side button (see Reassigning buttons
?
By default, pressing and
). You can change the function of the
CHAPTER
).
™
TREO
PRO SMARTPHONE BY PALM OVERVIEW
17
2
3
2
4
1
7
6
5
SETTING UP
CHAPTER
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetized.
Back view
1 Speaker
2 Expansion card (microSD) slot
(under back panel)
3 Wi-Fi
4 IR (infrared) port
5 Reset button (under back panel)
6 Stylus
7 Camera lens
DID YOU KNOW
smartphone screen turns off, the Wi-Fi feature
turns off. Press Wi-Fi to turn this feature back
on and quickly reconnect to a network. You
can also set an option to leave the Wi-Fi
feature on (see Customizing Wi-Fi settings
TIP
To connect a lanyard (sold separately),
remove the back panel, connect the lanyard,
and replace the back panel.
?
To save power, when your
).
Removing the back panel
1 With the back panel facing you, push
the lower-right corner of the back panel
with your right thumb. Then use both
thumbs and firmly slide the panel away
from you to release it.
NOTE The back panel might be difficult to
remove the first few times. If you have
trouble removing the back panel as
18
™
TREO
PRO SMARTPHONE BY PALM OVERVIEW
SETTING UP
12
2
described, go to the Knowledge Library at
kb.palm.com
. Enter 30457 in the solution
id field to learn different ways to remove
the back panel.
See Replacing the battery
for information
on how to insert and remove the battery.
See Using expansion cards
for information
on how to insert an expansion card.
To p vi e w
1 Power
2 Ringer switch (slide to turn off all sounds
immediately)
Completing the setup
1 Press Power to turn on your
device.
It takes a few minutes for your
smartphone to prepare for setup; you’ll
see the Palm
Windows Mobile
2 When prompted, use the stylus (see
Back view
3 Follow the onscreen instructions. If
prompted, tap to reboot your device and
complete the last step of the setup.
®
logo and then the
®
screen.
) to tap the screen.
CHAPTER
COMPLETING THE SETUP
19
2
SETTING UP
CHAPTER
Activating your phone
To check whether your phone is activated,
look at the Today screen.
• Your phone is activated if you see the
name of your wireless service
2 Press Center to turn off Keyguard
(see Locking your keyboard (Keyguard)
for more info).
3 Use the number keys to enter the
number you want to call.
provider’s name in the upper-left corner.
• Your phone is not activated if your
wireless service provider’s name
doesn’t appear on the Today screen.
Contact your wireless service provider
for activation instructions.
Making your first call
1 Press End to display your Today
screen.
4 Press Phone/Send to dial.
5 Press End to end the call.
Adjusting call volume
When you’re on a call, press the Vol um e
button on the side of your smartphone to
adjust the call volume.
MAKING YOUR FIRST CALL
20
* Look here for your phone number
*
*
SETTING UP
2
CHAPTER
* Vol ume
What’s my number?
1 Make sure your phone is on (see
Turning your phone on
2 Press Start and select Settings.
3 Select the System tab and then About.
4 Select the Phone tab and scroll down
the screen to see your phone number.
).
Charging the battery
Although the battery may come with a
sufficient charge to complete the setup
process, we recommend that after the
setup you charge your smartphone until the
charging indicator light is solid green to
give it a full charge.
See Maximizing battery life
making your battery’s power last longer.
1 Plug the USB cable into the USB AC
charger. Make sure the chrome circle on
the cable faces the chrome circle on the
charger.
for tips on
CHARGING THE BATTERY
21
2
SETTING UP
CHAPTER
2 Plug the USB AC charger into a wall
outlet.
Solid green: Your smartphone is fully
charged.
3 Connect the USB cable to the bottom of
TIP
your smartphone. Make sure the
chrome circle on the cable end faces up,
toward the smartphone screen.
You can also charge your smartphone
battery by connecting your smartphone to
your computer, using the USB cable. Charging
this way takes much more time than using the
USB AC charger with a wall outlet. However, if
your battery is fully drained, you must use the
USB AC charger.
When your smartphone is on (see Turning
*
your smartphone on/off), the onscreen
battery icon on the Today screen displays
the charging status:
Solid lightning bolt: The battery is
being charged.
Filled battery: The battery is fully
charged and can be disconnected
from the charging source.
Partly filled battery: The shading
* Indicator light
indicates approximately how
much power the battery has.
4 Check the indicator light to confirm that
your smartphone is being charged.
Exclamation point: Charge the
battery immediately.
Solid red: Your smartphone is being
charged.
CHARGING THE BATTERY
22
SETTING UP
*
2
DID YOU KNOW
indicator light flashes red.
TIP
Tap the battery icon to see how much
power the battery has.
* Battery icon
TIP
To go to the Today screen so you can view
the battery icon, press End if you are not on a
phone call. If you’re on a call, press Start and
select Today.
?
If the battery is low, the
Maximizing battery life
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
• Charge your smartphone whenever
you’re at your desk, or charge it
overnight each day. The battery in your
smartphone has a much longer useful
life when it is topped off frequently
versus when it is charged after it is fully
drained.
• Keep your battery charged. If your
battery becomes fully drained for an
extended period of time, your
smartphone may take up to 20 minutes
to turn on after you begin charging it
using your AC charger.
• If you spend a lot of time using the
camera, games, media players, or other
applications, keep an eye on the battery
icon and charge the battery when
necessary.
• The wireless features of your
smartphone (phone, email, messaging,
GPS, Web, and any other applications
that use a Wi-Fi connection) generally
CHAPTER
CHARGING THE BATTERY
23
2
SETTING UP
CHAPTER
consume more power than the
nonwireless features (Calendar, Tasks,
Notes). If you don’t use the wireless
features on your device for a while, turn
off your wireless services (see Turning
wireless services on/off). To quickly turn
wireless services (phone, Bluetooth
wireless technology, and Wi-Fi) on and
off, tap the signal-strength icon,
and then select Comm Manager.
• If you set up an email account in the
Messaging application, set the interval
to automatically download email to
every two hours or less frequently (see
Setting up email
• Turn off the Wi-Fi feature (see Turning
).
wireless services on/off), leave the
default option to connect only when the
Wi-Fi button is pressed, or adjust Power
Save Mode to maximize the battery
(see Customizing Wi-Fi settings
• Turn off the Bluetooth feature if you’re
).
not using it (see Entering basic
Bluetooth settings).
• Turn off the option to receive beamed
information if you’re not using it (see
Turning on the option to receive
beamed information).
• Set your screen to turn off automatically
after a shorter period of inactivity (see
Optimizing power settings
• As with any wireless phone, if you are in
an area with no wireless coverage, your
®
smartphone nevertheless continues to
search for a signal, which consumes
power. Turn off your phone if you are
outside a coverage area (see Turning
your phone off).
• Turn off the voice command feature if
you’re not using it (see Setting up voice
commands).
• Turn down the screen brightness (see
Adjusting the
• If you synchronize with your corporate
Exchange server using Microsoft
Exchange ActiveSync
brightness).
®
, increase the
time interval between automatic
synchronizations (see Setting the
synchronization schedule).
• Keep your battery away from direct
sunlight and other sources of heat.
Temperatures over 50 degrees Celsius
(120 degrees Fahrenheit) can
permanently reduce the capacity and
life span of any lithium-ion battery.
).
CHARGING THE BATTERY
24
SETTING UP
2
Using the My Treo
application
Use the My Treo application to register
your smartphone and access the User Guide and online support. My Treo also
provides an alternate starting point for
setting up an email account, a Bluetooth
connection, or a Wi-Fi connection, and for
launching the Quick Tour.
• Press Start and select My Treo.
Setting up
synchronization
After you’ve finished setting up your
smartphone, we recommend that you set
up a synchronization method to get the
most out of your smartphone.
Synchronizing means that information that
you enter or update in one place—your
smartphone, your computer, or your
corporate server—is automatically updated
in the other (see Synchronizing
information).
CHAPTER
USING THE MY TREO APPLICATION
25
2
CHAPTER
SETTING UP
SETTING UP SYNCHRONIZATION
26
Moving around on your
smartphone
CHAPTER
3
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your Treo
Pro Smartphone by Palm is a similar experience. Most
applications that work on your smartphone use the same set of
controls. So once you learn how to use these controls, you’ll be
driving all over town and you won’t even need a map.
Benefits
• Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
To navigate around the smartphone screen,
you can use the 5-way navigator or you can
tap items on the screen with the stylus. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.
Using the 5-way, press Right , Left , Up , or Down to move around the
screen. Press Center to highlight and
select items.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID YOU KNOW
are available when you browse the web using
Internet Explorer Mobile (see Viewing a web
page).
TIP
The arrow icons used in this guide to
indicate directions on the 5-way are different
from the onscreen scroll arrows and the
arrows that indicate that a list is available (see
Selecting options in a list
?
Custom navigation features
).
CHAPTER
1 Up
2 Right
3 Down
4 Left
5 Center (flashes when you have voicemail)
Scrolling through screens
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
• Press the 5-way on the front of your
smartphone. Press Right , Left , Up, or Down to move to the
next field, button, or action in that
direction.
NAVIGATING AROUND THE SCREEN
29
MOVING AROUND ON YOUR SMARTPHONE
2
3
1
3
CHAPTER
• Press and hold Option while
pressing Up or Down to scroll
one screen at a time. These keys work
just like the Page Up and Page Down
keys on your computer keyboard.
• When inside a text field, press Right
or Left to move to the next character,
and press Up or Down to move
between lines.
• When inside a list, press and hold
Up or Down to rapidly scroll
TIP
Can’t find the Option key? See Using the
keyboard.
• Press and hold Option while
through the list.
• Tap an onscreen scroll arrow.
pressing Left or Right to jump to
the top or bottom of the current
document or entry.
TIP
When you are using applications such as
Messaging, Internet Explorer Mobile, and
Word Mobile, press and hold Option while
pressing Left or Right on the 5-way to
automatically go to the top and bottom of a
screen.
• When viewing a screen with tabs, such
as when adding a contact, press
Down to scroll to the tabs, and then
press Left or Right to move
between tabs.
1 Scroll arrows
2 Scroll bar with slider
3 Scroll arrows
• Tap and drag the slider of an onscreen
scroll bar.
NAVIGATING AROUND THE SCREEN
30
MOVING AROUND ON YOUR SMARTPHONE
3
Closing screens
To accept the information you entered on a
screen and to return to the previous
screen—or to return to the previous screen
without making any changes—do one of
the following:
• Press OK .
• Use the stylus to tap or in the
upper-right corner of the screen. These
buttons are not accessible using the
5-way.
When you close a screen, the application
continues running in the background.
TIP
To close an app—as opposed to just a
screen—press and hold OK or tap and hold
OK on the screen (see Opening and closing
applications).
TIP
Can’t find the stylus? It slides out from the
lower-left corner on the back of your
smartphone.
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the
highlight around the screen. The behavior of
the 5-way varies slightly in each application.
The highlight can take one of two forms,
depending on what is highlighted:
Border: This rectangular border highlights
items such as an onscreen button (such as
OK, Dismiss, or Hide), a check box, an
option, or a web link.
CHAPTER
NAVIGATING AROUND THE SCREEN
31
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Light text on a dark background: This
highlights items such as a phone number,
an email address, text, or an item in a list.
and from screen to screen. You activate the
task by tapping the softkey with the stylus
or pressing it with your finger.
The softkey is simply the name of the task
on the screen. Softkeys appear in the
lower-left and lower-right corners of the
screen. In most cases the right softkey
After highlighting an item with the 5-way,
you can select or activate it by pressing
Center or by tapping the item with the
stylus.
opens a menu, and the left softkey
performs a specific action, such as New or
Edit. In some contexts, these keys may do
nothing at all.
Highlighting text
You can use the stylus to highlight text on
21
the screen. Tap and drag the stylus across
the text you want to highlight. To highlight
a word, double-tap it. To highlight a
paragraph, triple-tap it.
TIP
When text is highlighted, you can press
Backspace to delete the highlighted text.
Using the softkeys
The left and right softkeys give you quick
access to tasks that you can do on the
current screen. The task that a softkey
1 Left softkey: Press anywhere in this area to
perform the task shown.
2 Right softkey: Works the same way.
does varies from application to application
NAVIGATING AROUND THE SCREEN
32
MOVING AROUND ON YOUR SMARTPHONE
3
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right softkey).
To get the most out of your smartphone,
it’s a good idea to familiarize yourself with
the additional features available through
the menus in various applications.
1 Press Menu (right softkey) to display an
application’s menu.
2 Press Upor Down to highlight a
menu item.
3 If an arrow appears to the right of a
menu item, press Center or
Right to display a submenu of
additional options for that item, and
then press Up or Down to
highlight a submenu item. To return to
the main menu without making a
selection, press Left .
4 Press Center to select the menu
item, or press Left or Menu (right
softkey) to close the menu and cancel
your selection.
DID YOU KNOW
items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right softkey) followed by the underlined letter
in the menu item’s name.
?
You can select most menu
Selecting options in a shortcut menu
Most applications also provide access to
context-sensitive shortcut menus—similar
to the right-click menus on a Windows
computer. The shortcut menu options vary
based on the highlighted selection.
1 Highlight the item whose shortcut
menu you want to see.
CHAPTER
NAVIGATING AROUND THE SCREEN
33
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
2 Press and hold Center to open the
shortcut menu.
with a downward-pointing arrow, a list is
available. Lists are different from the
menus described earlier in this section.
TIP
You can also tap and hold the stylus on an
item to open the shortcut menu.
3 Press Upor Down to highlight a
menu item.
4 Press Center to select the menu
item, or press Left to cancel your
selection.
Selecting options in a list
Lists enable you to select from a range of
options. You can identify whether a list is
available when you select a field. If a
rectangle appears around the field along
NAVIGATING AROUND THE SCREEN
34
MOVING AROUND ON YOUR SMARTPHONE
3
To select from a list, do any of the
following:
• Use the 5-way to highlight the field, and
then press Center to display the
items in the list. Press Up or
Down to highlight the item you
want, and then press Center to
make your selection.
• Use your stylus to tap the arrow, and
then tap the item in the list.
DID YOU KNOW
don't see the downward-pointing arrow, press
Center on the 5-way. If you see a field with a
downward-pointing arrow but no rectangle,
tap the arrow with the stylus to display the
list.
?
If you highlight a field and
Press Left to exit the list and cancel your
selection.
Using the keyboard
1
2
3
4
5
1 Start
2 Phone/Send
3 Calendar
4 Option
5 Shift/Search
6 Space
7 OK
8 End
9 Messaging
10 Backspace
11 Return
12 Shift
13 Alt
CHAPTER
7
8
9
10
11
12
136
USING THE KEYBOARD
35
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Understanding the keyboard backlight
Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight activates automatically
when the screen turns on. The backlight
dims when the screen dims, and it turns
off automatically when the screen turns off
or when you are on a call or are playing
music in the background for longer than the
time specified in Backlight Settings. You
can set different time intervals depending
on whether the smartphone is operating on
battery power or is connected to an
external power source. The backlight also
turns off when an application’s
Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:
• Press Shift ( or ) and then enter
a letter. You don’t need to press and
hold Shift while entering a letter.
• Press Shift ( or ) twice to turn
on Caps Lock, and then enter a series
of letters. When Caps Lock is on, this
symbol appears at the bottom of the
screen: . To turn off Caps Lock, press
Shift ( or ) again.
power-saving features turn it off.
TIP
You can turn off the first-letter
TIP
You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the Battery
power tab and on the External power tab.
capitalization setting (see Setting input
options).
DID YOU KNOW
keyboard to enter letters, numbers, and other
characters in applications that support this
feature. Tap the keyboard icon in the center at
the bottom of any screen where it appears.
After opening the keyboard, you can set
various input options by tapping the arrow to
the right of the keyboard icon.
?
You can also use the onscreen
USING THE KEYBOARD
36
MOVING AROUND ON YOUR SMARTPHONE
2
1
3
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
1 Symbol
2 Letter
• Press Option and then press the key
of the desired character. You don’t need
to hold Option while pressing the key.
• Press Option twice to turn on
Option Lock, and then press the
desired keys to enter a series of
characters. When Option Lock is on,
this symbol appears at the bottom of
the screen: . To turn off Option Lock,
press Option again.
Entering passwords
You can’t see your password as you enter
it, so be careful. Be sure that Caps Lock
and Option Lock are not on unless you
need them. For information on how to
enter characters, see Entering lowercase
and uppercase letters and Entering
numbers, punctuation, and symbols.
Entering other symbols and accented
characters
You can enter symbols and accented
characters that don’t appear on the keys by
using the alternate characters list.
TIP
The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
character available for the R key is ®, and for
the T key is ™. If you press the wrong key,
press Backspace to return to the full list of
alternate characters. You can then press
another key.
CHAPTER
USING THE KEYBOARD
37
MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
1 Press Alt to display the alternate
character list.
2 Narrow the list by pressing the key that
corresponds to the character you want.
For example, to enter an é, press e. See
the “Symbols and accented characters”
table for a list of corresponding
characters.
3 Press Upor Down to highlight
the desired character.
4 Press Center to insert the character.
TIP
Some symbols, such as an underscore (_),
do not correspond to a letter key. To enter
these symbols, press Alt by itself and then
select the symbol from the list.
eé è ë ê
EÉ È Ë Ê
f or Fƒ
ií ì ï î
IÍ Ì Ï Î
l or L£
nñ
NÑ
oó ò ö ô œ õ
OÓ Ò Ö Ô Œ Õ
p or P% ¶
r or R®
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Opening applications on the Start menu
1 Press Start to open the Start
menu.
2 Use the 5-way navigator to highlight the
application you want to use. To open a
recently used application, highlight its
icon at the top of the Start menu.
3 Press Center to open the
highlighted application.
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OPENING AND CLOSING APPLICATIONS
39
MOVING AROUND ON YOUR SMARTPHONE
3
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With the Start menu open, press the letter
underlined in the application’s name to open
the app. For example, press H to open Help.
DID YOU KNOW
and holding Option and then pressing Phone/
Send, Start, OK, Calendar, or Messaging.
You can change which app a button
combination opens (see Reassigning buttons
?
You can open apps by pressing
Opening applications in Programs
1 Press Start and select Programs.
3 Press Center to open the
highlighted application.
4 (Optional) Press OK to return to
Programs and open another application.
The current application continues to run
in the background.
).
Switching among open applications
1 Go to your Today screen.
2 Tap the running programs icon in
the upper-right corner to open the Quick
Menu.
3 Select the program you want to use.
2 Use the 5-way navigator to highlight the
application you want to use.
TIP
TIP
In Programs, press a letter to jump to the
first app that begins with that letter. For
example, press C to jump to Calculator, press
C again to jump to Camera, and so on.
You can also use the Quick Menu to close
applications, open Task Manager, and check
system memory.
OPENING AND CLOSING APPLICATIONS
40
MOVING AROUND ON YOUR SMARTPHONE
3
Closing applications
Press OK to remove the current
application from the screen.
Applications that you open stay open in the
background even after you press OK to
remove them. If you want to stop them,
you must do it manually. That’s usually not
necessary; but if you’re concerned about
power usage, stop some or all applications.
1 Press and hold OK to open Task
Manager.
2 Do one of the following:
To close one or more individual
applications: Check the boxes next to the applications and select Stop
Selected.
To close all applications except the
ones you specify: Check the boxes
next to the applications you do not want
to close, press Menu (right softkey),
and select Stop All but Selected.
To close all open applications: Select
Stop All.
TIP
If an X appears in the upper-right corner of
an application screen, you can tap and hold
the X with the stylus to close the application.
You can turn this feature on and off or change
it so that simply tapping X closes an
application. Press and hold OK to open Task
Manager, select the Button tab, and then
select the option you want.
Defining exclusive programs
You can mark an application as exclusive.
An exclusive application remains open
even if you stop individual or all
applications.
1 Press and hold OK to open Task
Manager.
2 On the Running tab, tap and hold the
app name with the stylus.
3 Select Add Exclusive.
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To remove an application from the
Exclusive Programs list, press and hold OK to
open Task Manager. Select the Exclusive tab,
check the box next to the application name,
and select Remove.
Customizing the Quick Menu
The Quick Menu displays a list of currently
running applications on your smartphone.
You can use the Quick Menu to quickly
switch between or close applications from
the Today screen.
1 Press and hold OK to open Task
Manager.
2 To remove the Quick Menu from your
Today screen, select the Button tab and
uncheck the Enable Quick Menu on
Today screen box.
3 Select the Others tab and select the
sort method for programs in the Quick
Menu.
Using your Today
screen
The Today screen lets you see your current
appointments and messages at a glance.
You can also make a call, search the web,
and manage your smartphone from your
Today screen.
To access your Today screen, press
End.
USING YOUR TODAY SCREEN
42
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7
3
5
4
1
6
2
Don’t press End to access the Today
screen if you’re on a call, because that hangs
up the call. Instead, press Start and select
Today.
1 Title bar and status info: See What are
all those icons?
2 Wireless service indicator: Shows
whether the Bluetooth
®
wireless
technology and Wi-Fi features are on or
off. Also displays your wireless service
provider name if the phone is on.
3Quick Tour: Select to open the Quick
Tour, which introduces you to many of
your smartphone’s features.
MOVING AROUND ON YOUR SMARTPHONE
TIP
You can remove the Quick Tour entry from
your Today screen. Open the Quick Tour and
select Remove Quick Tour.
3
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4 Messaging status field: Shows the
number of unread email, text, and
multimedia messages. Email messages
are listed by email account. Select an
account or select SMS\MMS to open
the corresponding Inbox.
5 Calendar status field: Shows
upcoming appointments. Select this
field to open the Calendar application.
6 Live search field: Enter the web
address or keyword you want to find,
and press Center or Return to
view a list of search results (data
services connection required).
7 Running programs icon: Tap to open
the Quick Menu, which shows all open
applications so you can quickly switch
between or close them.
TIP
You can select a picture for your Today
screen background and select which items
appear in the Today screen. See Today screen
settings for details.
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43
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USING YOUR TODAY SCREEN
44
Your phone
The Today screen and the Phone screen are the key locations
for making and receiving calls.
You can creatively manage multiple calls. For example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.
Benefits
• Stay in touch; you choose how• Work in other applications when
The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your Treo
Pro Smartphone by Palm that enables you
to connect to your wireless service
provider’s network so that you can make
and receive calls and send and receive
data.
The phone and the screen of your
smartphone can be turned off and on
separately. This means you can wake up
the screen to use just the organizer
features of your device (Calendar,
Contacts, Tasks, Notes, and so on) without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive phone calls or
messages.
Turning your phone on
When you turn on your phone, it connects
to a mobile network so that you can make
and receive phone calls and use other
wireless services (if supported by the local
network).
BEFORE YOU BEGIN To use the phone,
you must have an active subscription with
your wireless service provider.
™
To turn on your phone, press and hold
Power .
When your smartphone locates a signal,
your wireless service provider’s name
appears in the upper-left of the screen and
the signal-strength icon appears at
the top of the screen.
When you are inside a coverage area, the
signal-strength icon has bars in it. If
you’re outside a coverage area, no bars
appear in the signal-strength icon.
Turning your phone off
Press and hold Power .
When your phone is off, the phone-off
icon appears at the top of the screen and
Phone off appears in the upper-left of the
screen. Your phone is not connected to any
mobile network. Although you can no
longer use the phone, you can still use
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TURNING YOUR SMARTPHONE ON/OFF
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Microsoft Office Mobile® apps and all the
organizer features of your smartphone.
Power. If the Today screen is
displayed and you are not on a call, you can
also turn the screen off manually by
TIP
When you turn off your phone using the
Power button, this turns off all radios on your
smartphone, which include the phone, the
®
Bluetooth
the Wi-Fi feature. This is sometimes referred
to as airplane mode or flight mode. To turn off
the phone or other wireless radios individually,
use Comm Manager. Select your wireless
service provider name on your Today screen,
or tap the signal-strength icon on any screen
and select Comm Manager.
wireless technology feature, and
Waking up the screen and turning it off
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone, for
example, when you’re on a plane and want
to look at your calendar. You can also turn
off the screen without turning off the
wireless features on your smartphone.
The screen turns off automatically after a
preset period of inactivity. You can turn
pressing End .
DID YOU KNOW
if you are on a call.
?
You cannot turn the screen off
To turn the screen back on, press
Power or any of the following buttons
on the front of your smartphone:
Phone/Send , Start , Calendar
, Messaging , or End .
When the screen is off but the phone is on,
a screen saver appears, showing the date
and time as well as the following
indicators:
NOTE Not all wireless service providers
support the screen saver feature.
One or more missed calls
One or more unread text or
multimedia messages
your screen off manually by pressing and
holding End or by pressing
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You can set how long the screen stays on
during a period of inactivity. You can also turn
off the screen saver feature (see Optimizing
power settings).
Making calls
Dialing from the Today screen
1 Press End to open your Today
screen.
2 Using the keyboard, enter a phone
number.
NOTE You do not need to press Option
to enter numbers, *, or #. This makes it
easy to respond to further dialing
instructions. When dialing short numbers,
however, the numbers may match the
letters of a contact name. If this occurs,
press Option to avoid starting a contact
lookup.
YOUR PHONE
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If the numbers you are entering match a
phone number you have for a contact, the
contact name is displayed. Select the name to
dial the associated number (see Dialing by
contact name for more information).
3 Press Phone/Send to dial.
TIP
To move around the screen during a call,
use the 5-way.
Dialing with a speed dial
BEFORE YOU BEGIN Create some speed
dials (see Assigning a speed dial to a phone
number).
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1 Press End to open your Today
screen.
2 Press and hold the key or keys that you
assigned as a speed dial to the contact
number you want to call. If you have
assigned a two-digit speed dial to this
number, press the first key and then
press and hold the second key.
Dialing by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
To delete letters when correcting a
misspelled name, press Backspace.
name directly from your Today screen.
TIP
BEFORE YOU BEGIN Create some
contacts (see Adding a contact
,) or import
them by synchronizing (see Synchronizing
information).
1 Press End to open your Today
screen.
2 Using the keyboard, begin entering any
combination of letters from the
contact’s first and/or last name. If you
use both first- and last-name letters,
If you press E, R, or any other key that
displays both a letter and a number, you see
onscreen not only matching names but the
number as well. The numbers do not affect
the process for dialing by contact name.
3 Select the name of a matching contact.
NOTE Matching contacts are displayed
with a code for the type of number you last
entered for that contact: “w” for work,
“m” for mobile, and so on.
separate them by a space. You can type
letters from the last name first.
• If the contact name appears with the
code for the number you want to dial,
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50
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4
highlight the name and press Phone/
Send to dial the number.
• If you want to dial a different number
for a displayed contact, highlight the
contact name and press Left or
Right until the code you want
appears. Press Phone/Send to
dial the number associated with the
code.
4 Press Phone/Send to dial.
Dialing using the onscreen keypad
The onscreen keypad is useful when you
need to dial numbers that are expressed as
letters and when you need large numbers
that you can tap with your finger or the
stylus.
1 Press Phone/Send and then press
Keypad (left softkey).
2 Tap the onscreen keypad to enter the
number.
3 Press Phone/Send to dial.
DID YOU KNOW
directly into the keypad. Copy a number from
another application, switch to the keypad,
press Menu (right softkey), and then select
Paste to paste the number.
?
You can paste numbers
Redialing a recently called number
To dial the last number you called: Press
Phone/Send twice.
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To select from your most recently dialed
numbers: Press Phone/Send ,
highlight the number or contact name you
want to call, and then press Phone/Send to dial.
If you lock your smartphone and select
Simple PIN as the password type, dial the
emergency number by entering the
number in the password field and pressing
Phone/Send .
If you select Strong alphanumeric as the
password type, however, you must press
Option twice before entering the
number in the password field. See Locking
your smartphone.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
TIP
You can manage information about a
recently called number in several ways (see
Working with called numbers
).
Dialing your national emergency number
You can dial your national emergency
1 Use the 5-way to highlight the phone
number you want to dial in the web
page or message.
2 Verify or edit the number.
3 Press Phone/Send to dial.
number (such as 911, 112, or 999) anytime.
Just wake up the screen and enter the
emergency number. If the phone is turned
off, you don't have to turn it on. You don't
have to press Option .
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If you can’t dial a phone number directly
from a web page or a message, highlight the
number, select Edit (right softkey), and then
select Copy. Open the Keypad, press Menu
(right softkey), and select Paste. Press
Phone/Send to dial.
TIP
Select a phone number in a message,
press Menu (right softkey), and then press
Save to Contacts to create a new contact
containing the highlighted information or to
edit an existing contact to include the
highlighted information.
Receiving calls
If you want to answer calls, your phone
must be on. This is different from having
only the screen turned on (see Turning your
phone on). When your phone is off, your
calls go to voicemail.
TIP
See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact
.
If music is playing when a call arrives, the
smartphone rings softly. You can answer
the phone as you normally would. The
audio pauses during your call.
To answer a call, do one of the following
• Press Accept (left softkey).
• Press Phone/Send .
• If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail, do
one of the following:
• Press Ignore (right softkey).
• Press End .
DID YOU KNOW
automatically answer calls (see Setting your
phone to automatically answer calls).
?
You can set your phone to
To silence the ringer while your
smartphone is ringing, do one of the
following:
• To immediately silence all system
sounds including the ringer, slide the
Ringer switch to Sound Off . All
sounds remain off until you slide the
Ringer switch back to Sound On .
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• Press the Vol um e button.
• Press any letter key.
• Press Center. (Don’t press Up,
Listening to voicemail from the Today
screen
Down, Left , or Right on the
5-way.)
NOTE Don’t press Phone/Send , Start
, End , OK, or Alt.
When you silence the ringer, you can either
answer the call or let it ring through to
voicemail.
When you have unretrieved voicemail
Using voicemail
messages, a voicemail icon appears
at the top of your screen and Center on
the 5-way flashes.
Setting up voicemail
1 Press End .
2 Press and hold 1 on the keyboard to
dial your wireless service provider’s
voicemail system.
3 Follow the voice prompts to set up your
voicemail.
1 Press End .
2 Press and hold 1 .
3 If necessary, enter your voicemail
password.
4 Follow the voice prompts to listen to
your messages.
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54
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DID YOU KNOW
appears at the top of the screen, you can tap
this icon to retrieve your voicemail.
TIP
You can turn off the Center button
voicemail notification. Press Start and select Settings. On the Personal tab, select Phone.
Select the Beacon tab and uncheck the option
to illuminate Center when voicemail arrives.
?
When the voicemail icon
Retrieving messages from a voicemail
notification
NOTE Not all service plans support
voicemail notification. Check with your
wireless service provider for more
information.
When you have a new voicemail message,
a notification screen appears.
• To hear your message now, press
Voicemail (left softkey).
• To retrieve your message later, press
Dismiss (right softkey).
What can I do during
a call?
Your smartphone offers many advanced
telephone features, including call waiting,
three-way conferencing, and call
forwarding. These features depend on your
service plan. Contact your wireless service
provider for more information.
When you make or receive a call, info
about the call appears on your Phone
screen. If you move away from the Phone
screen, press OK until you return
there.
TIP
From the Today screen, you can also return
to the Phone screen by pressing Call Status
(left softkey).
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Your phone screen is locked by default
during a call, but you can still do any of the
following by unlocking the screen or
navigating with the 5-way:
TIP
When a call lasts longer than 30 seconds,
the screen dims. After two minutes, it dims
more. Press any key except End to light up the
screen.
DID YOU KNOW
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
?
You can send and receive text
Ending a call
Do one of the following:
• Press End .
• Press the headset button (if the headset
1 Caller’s name and/or number
2 Current duration of call
Use the speakerphone: Select Speaker
On. To turn off the speakerphone, select
Speaker Off.
Mute the microphone so you can’t be
heard: Select Mute. To unmute the
microphone, select Unmute.
is attached and has a button on it).
Some headsets do not have a button.
Switching applications during a call
Press Start and select the application.
This is easiest when using the
speakerphone or a headset.
You can open the Contacts application
directly from the Phone screen by
selecting Contacts.
Jot down a note about your call: Select
Note. To return to the Phone screen after
you have finished writing the note, press
OK .
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56
YOUR PHONE
4
From any application, press Phone/
Send to return to your Phone screen.
To go to your Today screen, press
Start and select To d a y .
You can use many other applications on
your smartphone, including the organizer
and text message features, while holding a
phone conversation. You cannot, however,
make some data connections during an
active call while connected to an EVDO
network. If you’re connected to an EVDO
network, you cannot browse the web or
send and receive email or MMS messages
while on a voice call. If you’re connected to
a CDMA (1X) network, you can perform
simultaneous voice and data functions.
How can you tell which kind of network
you’re connected to? See What are all
those icons?
NOTE Some wireless service providers do
not support simultaneous voice and data
functions over a 1X network. Check with
your wireless service provider for
information.
Saving phone numbers
After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it’s not already in your
list. If an incoming call uses caller ID
blocking, you cannot save the number.
1 On the prompt that appears after you
hang up the call, press Ye s (left softkey).
2 Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
TIP
You can turn off the Save to Contacts
prompt. When the prompt appears, select Do
not ask again.
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If you don’t add a number right away, follow
these steps to add it later:
1 Press Phone/Send .
2 Highlight the number you want to save.
3 Press Menu (right softkey) and select
Save to Contacts.
4 Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
Making a second call
You can make a second call while your first
call is still active:
1 Place your first call on hold by pressing
Phone/Send .
2 Dial the second number you want to
call. Or, if the number appears on the
recent calls list, highlight the number.
Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call-waiting notification
appears. You can do either of the following:
Send the new call to voicemail: Press
Ignore (right softkey).
Place the current call on hold and
answer the new call: Press Accept (left
softkey) or press Phone/Send . When
you have finished your second call, wait for
the caller to hang up. If you press End ,
you will end both calls.
Making a conference call
IMPORTANT Not all service plans support
the conference call feature. Check with
your wireless service provider to confirm
that your service plan includes conference
calling. Additional charges may apply, and
minutes in your mobile account may be
deducted for each call. Please contact your
wireless service provider for more
information.
3 Press Phone/Send .
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58
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4
1 Put the first call on hold and make a
second call (see Making a second call
).
When the second call connects, all
three calls are joined into a conference
call.
2 When you have finished, press End
once to hang up all calls.
Working with called
numbers
You can redial a number you’ve recently
called (see Redialing a recently called
number). You can also view call details,
send a text message to a number, save a
number to your contact list, and more.
Working with recently called numbers
1 Press Phone/Send .
TIP
On the recent calls list, outgoing calls are
designated by a right-pointing green arrow,
and incoming calls are designated by a
left-pointing yellow arrow. Missed calls are
designated by a red exclamation point.
TIP
To filter the displayed information, press
Menu (right softkey), select View, and then
select whether you want to view all calls and
contacts, all calls only, or speed dials only.
2 Highlight the number you want, and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers
.
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Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
Create a note containing the phone
number: Press Menu (right softkey) and select Save to Notes.
View more details about the number:
Select the number to open the call. The
first entry shows the duration of your
last call with this number. Use the other
entries to call the number or to send a
text message.
3 Highlight a call and press Center ,
then do either of the following:
View all calls with this number,
including their duration: Press Menu (right softkey) and select View All
Calls. If you select this option, you can
delete all calls from this number by
pressing Menu (right softkey) and
selecting Delete All Calls.
Delete the call from the recent calls
list: Press Menu (right softkey) and
select Delete Call. Select Ye s to
confirm the deletion.
Viewing all your calls
Your Call History list contains the number
for all incoming and outgoing calls.
1 Press Phone/Send .
2 Press Menu (right softkey) and select
Call History.
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You can also open the Call History list
when you are on a call or when the Keypad is
displayed.
3 To filter the Call History list, select one
of the following buttons:
Display outgoing calls.
Display incoming calls.
Display missed calls.
Display all calls.
4 Highlight the number you want, and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers
.
View a note associated with the
phone number: Press Menu (right softkey) and select View Note.
Delete the call from the list: Press
Menu (right softkey) and select Delete. Select Ye s to confirm the deletion.
Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
Delete the entire Call History List:
Press Menu (right softkey) and select
Delete All Calls. Select Ye s to confirm
the deletion.
View timers for a recent call: Highlight
the call and press Center .
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Assigning a speed
4 Press Menu (right softkey) and select
Add to Speed Dial.
dial to a phone
number
You can assign a speed dial to any contact
phone number. You can assign up to 99
speed dials.
BEFORE YOU BEGIN Before you can
assign a speed dial to a contact phone
number, you must create some contacts
(see Adding a contact
synchronizing (see Synchronizing
information).
1 From your Today screen, press
Contacts (left softkey).
2 Highlight the contact to whom you want
to assign a speed dial, and press Center
.
3 Highlight the phone number to which
you want to assign a speed dial.
) or import them by
5 If you want to change the name for this
speed dial, select the Name list and
enter a new name.
6 Select the Location list, and then select
the speed dial you want to assign to this
phone number. Press Up or
Down to scroll the list of available
speed dials.
7 Press OK.
DID YOU KNOW
as a speed dial. The number 0 is reserved for
entering the + symbol in a phone number, and
the number 1 is reserved for dialing your
voicemail system.
?
You cannot assign 0 (zero) or 1
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You can also assign a speed dial to a
contact from the recent calls list. Press
Phone/Send to open the list, press Menu
(right softkey), and select Speed Dial. Press
Menu (right softkey), select New, and then
select the contact to whom you want to
assign a speed dial.
To view a list of all your speed dials, press
Phone/Send , press Menu (right
softkey), and select Speed Dial.
What are all those
icons?
You can monitor the status of several items
by looking at the icons at the top of your
Today screen or your Phone screen:
You missed an incoming call.
You have a voicemail message.
A new multimedia message is
being downloaded to your
smartphone.
A multimedia message could not
be downloaded.
You have a new multimedia
message.
You have a new text message.
NOTE You can turn on a setting
to have a notification icon
appear when you have a new
email message (see Selecting
Sounds & Notifications).
You have more than one of the
conditions listed previously. Tap
the icon to view the notifications.
Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear. If you are
outside a coverage area, no bars
appear.
Your phone is off.
A voice call is in progress.
The speakerphone is on.
A call is on hold.
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The microphone is muted.
The screen is locked.
You are in a roaming coverage
area. Additional fees may apply
for calls or data transmission.
Your smartphone’s Wi-Fi feature
is turned on, but you are not
connected to a Wi-Fi network.
Wireless
service
provider
name
Your smartphone is connected to
a Wi-Fi network, but you are not
actively transmitting data.
Your smartphone is connected to
a Wi-Fi network and you are
actively transmitting data.
ActiveSync synchronization is in
progress.
Your smartphone is connected to
a computer or network, or
Windows Mobile Device Center
synchronization is in progress.
A data connection is not available
Your smartphone’s battery is
being charged.
Your smartphone is connected to
a power outlet and the battery is
fully charged.
Your phone is on. When you turn
off your phone, Phone Off
appears instead.
A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.
You have a reminder. If the
reminder is not displayed on your
Today screen, tap the icon to
open the reminder.
You have an alert from Microsoft.
If the alert is not displayed on
your Today screen, tap the icon
to open the alert.
Your GPS satellite data has
expired.
or your phone is off.
Your smartphone’s battery is low.
WHAT ARE ALL THOSE ICONS?
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YOUR PHONE
4
You are in an area that supports
mobile broadband (EVDO) data
services. EVDO (Evolution Data
Optimized) is a wireless
broadband technology that is
designed for very high-speed
data transfer, with average
download speeds of 400 to
600Kbps. It is capable of
reaching download speeds up to
3.1Mbps and upload speeds up
to 1.8Mbps.
Your phone is on, and a mobile
broadband data connection is
active. You can still make or
answer calls. When you make or
answer a call, the data
transmission is automatically
interrupted.
Your phone is on and is
connected to a mobile
broadband network, but you are
not actively transmitting data.
You can still make and answer
calls.
You are in an area that supports
1xRTT data services. The 1xRTT
(single-carrier [1x] radio
transmission technology)
wireless technology can provide
fast data transfer and Internet
access with average speeds of
60 to 80Kbps and bursts up to
144Kbps.
Your phone is on, and an 1xRTT
data connection is active. When
you make or receive a call, the
data transmission is
automatically interrupted.
Your phone is on and is
connected to a 1xRTT network,
but you are not actively
transmitting data. You can still
make and answer calls.
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3
1
2
4
CHAPTER
Using a phone
Using a wired headset
headset
You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.
IMPORTANT If driving while using a
smartphone is permitted in your area, we
recommend using a headset or hands-free
car kit (sold separately). However, be aware
that use of a headset that covers both ears
impairs your ability to hear other sounds.
Use of such a headset while operating a
motor vehicle or riding a bicycle may create
a serious hazard to you and/or others, and
may be illegal. If you must use a stereo
headset while driving, place a speaker in
only one ear. Leave the other ear free to
hear outside noises, and do so only if it is
legal and you can do so safely.
1 Speakers
2 Microphone
3 Headset button
The headset button performs various
actions depending on what’s happening on
the phone. Press the headset button once
to perform any of the following tasks:
• Answer an incoming call
• Respond to call waiting
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YOUR PHONE
4
• Hang up a single active call or all calls on
a conference call if there is no extracted
call
• Swap between calls if there is one
active call and one call on hold
NOTE Your smartphone works with
headsets that have a 3.5mm connector
(look for three colored bands on the plug).
When in doubt, ask the third-party headset
manufacturer if the product is compatible
with your smartphone. If you hear a
headset buzz or poor microphone
performance, your headset may be
incompatible with your smartphone.
®
Connecting to a Bluetooth
hands-free
device
Your smartphone is also compatible with
many headsets and car kits (sold
separately) enabled with Bluetooth
®
wireless technology version 2.0 and earlier
versions.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
palm.com/treopro
.
After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can communicate with that device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 30 feet (10 meters).
DID YOU KNOW
Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.
?
If you have both a compatible
1 If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 8.
2 On your smartphone, press Start
and select Settings.
3 Select the Connections tab, and then
select Bluetooth .
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4 Select the Mode tab and check the Tu r n
on Bluetooth box.
5 Select the Devices tab, and then select
Add new device.
6 Wait for your smartphone to search for
devices and to display the device list.
7 Highlight the device with which you
want to connect and press Next (right
softkey). If the device you want does
not appear, select Refresh.
8 If prompted, enter a passkey between 1
and 16 digits long and press Next (right
softkey). For some headsets, the
passkey is entered automatically. If you
are not prompted for a passkey, skip to
step 10.
IMPORTANT Some hands-free devices
have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
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YOUR PHONE
4
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.
The longer the passkey, the more difficult it
is for the passkey to be deciphered.
9 If the passkey is not predefined, enter
the same passkey on the other
Bluetooth device and press Finish (right
softkey).
10 (Optional) Press Advanced (right
softkey) and make sure that the Hands Free box is checked. Press Save (right
softkey).
11 Press Done (left softkey).
12 Press OK .
You can now communicate with this device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 30 feet (10 meters).
Using a Bluetooth hands-free device
To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.
Here are tips for working with a Bluetooth
hands-free device:
• To transfer a call from the handset to a
Bluetooth hands-free device during a
call, on the Phone screen, press Menu
(right softkey) and select Tu r n Hands-free On. To transfer the call to
the handset, press Menu (right softkey)
and select Turn Hands-free Off.
DID YOU KNOW
hands-free device to answer calls and it is
connected to and within range, your
smartphone automatically routes all calls to
the hands-free device instead of to the
earpiece on your smartphone. If you answer
calls on the smartphone, the call audio goes
through the smartphone speakers.
• To transfer a call from a wired headset
?
If you’re using a Bluetooth
to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
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sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
• To find out how to transfer your
contacts from your smartphone to your
car kit, go to palm.com/treopro
.
4 Select the Event list, and then select
the type of call for which you want to
set the ringtone:
Phone: Known Caller: An incoming call
from someone in your Contacts list or
Speed Dial list.
Customizing phone
settings
Selecting ringtones and display notices
You can set various tones for various types
of incoming phone calls and notifications.
You can download AAC, MP3, MIDI, AMR,
WAV, MPEG4, QCELP, and WMA ringtones
directly to your smartphone (see
Downloading files and images from a web
page). You can also download ringtones to
your computer and then email them to your
phone.
1 Press Start and select Settings.
2 On the Personal tab, select Sounds &
Notifications .
3 Select the Notifications tab.
Phone: Missed call: A call you did not
answer.
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4
Phone: Roaming: A call that comes in
when you’re outside your home mobile
network.
Phone: Unknown Caller: An incoming
call from someone identified by caller
ID who is not in your Contacts list or
Speed Dial list.
Phone: Voice mail: A new voicemail.
5 If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type
and the ringtone. Select the Play
icon to preview the ringtone sound.
6 If you selected Missed call or Voice
mail, set the following options:
• Check the Play Sound box if you
want to have a sound played when
the event occurs.
• If you checked the Play Sound box,
then select the sound for the selected
type of call. You can also check the
Repeat box to have the sound
repeated.
• (Optional) Select the Play icon to
preview the sound.
• Check the Display message on
screen box to have a message
displayed when the event occurs.
7 Check the Vibrate when… boxes to
turn the vibrate feature on or off based
on the Ringer switch setting.
8 Repeat steps 4 through 7 to select
ringtones for other types of calls.
9 Press OK .
DID YOU KNOW
and send sounds on your smartphone. You
can also set sounds for messaging
notifications and calendar reminders. See
Selecting Sounds & Notifications
?
You can add, preview, delete,
.
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CHAPTER
Adjusting call and ringer volume
Assigning a caller ID ringtone
1 On your Today screen, press
Contacts (left softkey).
2 Highlight the contact’s name.
3 Press Menu (right softkey) and select
Edit.
4 Select Ring tone.
5 Select a tone for this contact entry.
6 Press OK .
Enabling TTY
You can enable your smartphone for use
with a TTY/TDD device. A TTY (also known
* Vol ume
as a TDD or Text Telephone) is a
telecommunications device that enables
Call volume: While a call is in progress,
press Vo lu me (on the side of your
smartphone) to adjust the call volume.
Ringer volume: When a call is not in
progress and you are not playing music or a
video, press Volum e to adjust ringer
volume.
telephone communication for people who
are deaf or hard of hearing, or who have
speech or language disabilities.
Your smartphone is compatible with select
TTY devices. You can connect a TTY/TDD
machine, headset, or hands-free kit to your
smartphone through the headset jack while
in TTY/TDD mode. Please check with the
TIP
To turn off the ringer volume and all
sounds except call volume completely, slide
the ringer switch to Sound Off.
manufacturer of your TTY device for
connectivity information. Be sure that the
TTY device supports digital wireless
transmission.
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4
NOTE Not all wireless service providers
support the TTY feature on your
smartphone. Check with your wireless
service provider for information.
BEFORE YOU BEGIN Make sure your
smartphone is connected to a TTY/TDD
device using the headset jack. When you
enable TTY, all audio modes are disabled on
your smartphone, including holding the
smartphone up to your ear and listening.
1 Press Start and select Settings.
2 On the Personal tab, select Phone.
3 Select the Services tab and then select
TTY Mode from the list.
4 Select Get Settings.
5 Select one of the following:
• Full mode: Allows you to type a
message, which is read by the TTY
device to the other person. The
spoken response is then typed to you.
• VCO mo de: Voice carryover—allows
you to speak to the hearing person
you have called and then read the
response
• HCO mode: Hearing carryover—
.
allows you to listen to the speaking
person you have called and then type
your response.
• Off
6 Press OK .
Automatically Adding a 1 for Long
Distance Dialing
If you have enabled your phone for dialing
in North America (see Setting Your Long
Distance Dialing Preferences), you can
have the 1 added automatically to the
phone number for long distance calls.
1 Press Start and select Settings.
2 On the Personal tab, select Phone.
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3 Select the Services tab and then select
Automa ti c Prepend from the list.
1 Press Start and select Settings.
2 On the Personal tab, select Phone.
3 Select the Services tab, and then select
Plus Code Dialing from the list.
4 Select Get Settings.
5 Select Enable to have a 1 added in front
of a 10-digit phone number for long
distance calls.
6 Press OK to return to Phone
Settings.
7 Press OK to finish.
Setting Your Long Distance Dialing
Preferences
Dialing preferences let you assign a prefix
to your phone numbers. You can add a
4 Select Get Settings.
5 Select Enable to automatically add an
international dialing prefix to long
distance numbers.
When you dial an international number,
begin with + [plus character]; when you
place the call, the + is replaced by the
number in the International dialing code
field. The default is 011. You can change
this to another number.
different prefix based on the length of the
phone number.
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4
6 If you travel outside North America and
service is available, do either of the
following:
• Change the prefix in the International
dialing code field based on your
current location.
• Select Disable and enter the correct
international dialing code manually
when you make a call.)
7 (Optional) Select Reset to reset the
International dialing code field to 011.
8 Press OK to return to Phone
Settings.
9 Press OK to finish.
Setting your phone to automatically
answer calls
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the More tab.
TIP
On the Phone settings screen, press
Down on the 5-way to move the highlight to
the tab area, and then press Right until the
More tab appears.
4 Check the Headset box and select the
number of rings in the Answer
incoming calls without pressing Talk
after X rings list.
5 Press OK .
Adding contact numbers from new callers
By default, you are prompted to add
contact entries for numbers that are not
already in your Contacts list. You can turn
this feature on or off.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
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3 Select the Advanced tab and check or
uncheck the Add new phone number
to Contacts at end of call box.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the Advanced tab.
4 To turn on the text message feature,
check the Reject call with text
message box.
4 Press OK .
Setting options for rejecting a call
By default, when you reject an incoming
call, the caller is sent to voicemail. You can
change this setting so that, in addition to
sending the caller to voicemail, a text
message opens. This message contains
5 (Optional) To change the content of the
message, select the text in the box and
enter the text you want.
6 Press OK .
default text and is addressed to the caller
so that you can send the message right
away. You can also change the default text
of the message.
CUSTOMIZING PHONE SETTINGS
76
Synchronizing information
CHAPTER
5
Synchronizing means that information that has been entered or
™
updated in one place—your Treo
Pro Smartphone by Palm,
your computer, or your corporate server—is automatically
updated in the other. There’s no need to enter information
twice. Some types of synchronization can happen on an
automated schedule, so you don’t even have to think about it.
After you get into the habit of synchronizing regularly, you’ll
know what a powerful tool synchronization is for transferring,
updating, and backing up large amounts of information on your
smartphone.
This chapter discusses using desktop sync
software and other methods to synchronize
your smartphone and your computer.
When you synchronize, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync with your computer using
desktop synchronization software (see
Setting up your computer for
synchronization) or wirelessly with your
company’s Exchange server using
Microsoft Exchange ActiveSync
software (see Setting up wireless
synchronization).
®
desktop
How do I
synchronize?
There are a number of ways to make
synchronization occur. You can install
desktop sync software on your computer
to synchronize in one of several ways, or
you may be able to synchronize wirelessly
with an Exchange server. You can also
maximize your sync options and sync with
both an Exchange server and desktop sync
software.
Synchronizing with desktop sync
software
The sync application on your smartphone is
called ActiveSync. The name of the
desktop sync software on your computer
depends on your computer’s operating
system.
Windows XP: The desktop sync software
is called Active Sync desktop software.
Windows Vista: The desktop sync
software is called Windows Mobile Device
Center.
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79
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5
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You install the software by connecting your
smartphone to your computer using the
USB cable. You must install this software
even if you have already installed a
previous version of desktop sync software.
See Installing Desktop Sync Software:
Windows XP and Windows Vista for
instructions.
After you install desktop sync software,
you can synchronize by connecting your
smartphone to your computer using any of
the following:
USB cable: See Synchronizing using the
USB cable.
®
Bluetooth
Synchronizing over a Bluetooth connection
Infrared (IR): See Synchronizing over an
infrared connection.
Synchronizing wirelessly with the server
You can set up your smartphone to
synchronize email and other information
wirelessly with Microsoft Exchange Server
2007 or Exchange Server 2003 using
wireless technology: See
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization
choose this method, synchronization takes
place automatically after setup.
NOTE If you decide to sync wirelessly, you
don’t have to install the desktop sync
software, but we strongly recommend that
you do. You need the desktop sync
software to synchronize pictures, videos,
music files, and other info directly with
your computer.
What can I
synchronize?
.
If you have Microsoft Office Outlook®2003
or later installed on your computer, you can
synchronize information in these
applications:
). If you
WHAT CAN I SYNCHRONIZE?
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5
The information in these applications
synchronizes with Outlook by default
whether you use desktop sync software or
wireless synchronization with Microsoft
Exchange ActiveSync.
If you set up synchronization with desktop
sync software, information in the Favorites
application is synchronized by default as
well.
DID YOU KNOW
you an easy way to get favorites from the web
browser on your computer into the web
browser on your smartphone. Just add them
to the folder called Mobile Favorites, which
shows up in your computer's browser. When
you sync, they become available on your
smartphone as well. Backup copies of any
favorites that you add on the smartphone
browser are also stored in the Mobile
Favorites folder.
?
Synchronizing Favorites gives
You can remove applications or add others
to the list of applications that synchronize.
For example, you can change settings to
synchronize Word, Excel, PowerPoint,
OneNote, and PDF files, as well as
pictures, music, videos, and other types of
files (see Changing which applications
sync). If you want to synchronize music or
other files that appear in the Windows
Media Player Mobile library on your
smartphone (see Windows Media Player
Mobile), you need Windows Media Player
10 or later on your computer.
TIP
If you don’t have Windows Media Player
installed on your computer, you can download
it for free from microsoft.com
.
If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s
vendor to learn whether software is
available for your smartphone.
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CHAPTER
This table lists the types of info you can
synchronize and the methods to use.
Info typeMethodWhere to learn more
Outlook Contacts,
Calendar, Tasks
Outlook EmailDesktop sync software or
Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)
Exchange ActiveSync
Setting up your computer for
synchronization or
Setting up wireless synchronization
Setting up your computer for
synchronization or
Setting up wireless synchronization
Word, Excel,
PowerPoint,
OneNote, PDF
files
Desktop sync softwareSetting up your computer for
synchronization
Synchronizing your Microsoft Office
files
Changing which applications sync
Music, video, and
picture files that
are in your
Windows Media
Player Mobile
library
Desktop sync software
and Windows Media
Player
Setting up your computer for
synchronization
Changing which applications sync
Synchronizing Windows Media Player
library files
WHAT CAN I SYNCHRONIZE?
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5
Info typeMethodWhere to learn more
Music, picture,
and video files
that are not in
your Windows
Media Player
Mobile library
Outlook NotesDesktop sync softwareSetting up your computer for
Files to be
transferred to an
expansion card
Setting up your
computer for
synchronization
Before you can synchronize with your
computer, you must have the current
version of the desktop sync software
installed. The sync software you use
depends on the type of Windows
Desktop sync softwareSetting up your computer for
synchronization
Changing which applications sync
Synchronizing Windows Media Player
library files (Windows Vista)
synchronization
Changing which applications sync
Desktop sync softwareSetting up your computer for
synchronization
Changing which applications sync
operating system you use. Your
smartphone will automatically install the
appropriate software for your system.
System requirements
Your computer must meet the following
minimum system requirements:
• Windows XP Service Pack 2 or
Windows Vista (later versions may also
be supported)
• 32MB of available memory (RAM)
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CHAPTER
• 170MB of free hard disk space
• Available USB port
• USB cable (included with your
smartphone)
• Adobe Flash Player (required to run the
installation program)
and automatically directs you to install the
correct software.
BEFORE YOU BEGIN
• Close any applications that are currently
running on your computer, including
those running in the background. (Your
computer must have all its resources
TIP
If you do not have Adobe Flash Player on
your computer, you can download it for free
from adobe.com
.
available before you can install the
software.)
• Verify that your smartphone is in Setup
mode. If it is in Sync mode you need to
Installing Desktop Sync Software:
Windows XP and Windows Vista
The first time you connect your
smartphone to your computer, your
smartphone is in Setup Mode and
automatically starts the process of setting
up your computer to synchronize with your
smartphone. If you have a Windows XP
computer, the desktop sync software is
called ActiveSync desktop software. If you
have a Windows Vista computer, the
desktop sync software is called Windows
Mobile Device Center. On your
smartphone, the sync application is called
ActiveSync. The smartphone setup
program recognizes whether you have a
Windows XP or Windows Vista computer
switch it back to Setup mode (see
Switching between setup mode and
sync mode).
• Windows XP: If you want to sync
pictures, videos, and music from your
Windows Media Player Library, you
must have Windows Media Player 10 or
later installed on your computer before
you install ActiveSync desktop
software.
• If you plan to sync email, contacts,
calendar events, and tasks directly with
Microsoft Exchange Server 2007 or
2003 SP2, you need your mail server
address and domain name, as well as
your Exchange server account
username and password.
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84
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5
TIP
If you are installing the software on a
computer at work, make sure your company
allows you to install new software. Contact
your company’s IT department for help.
1 Plug the USB cable into an available
USB port on your computer or into a
powered USB hub connected to your
computer.
TIP
For best performance, plug your USB
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it’s
a powered hub.
2 Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone. Setup starts
automatically (this is called “setup
mode”).
NOTE If the Setup screen does not appear,
do the following:
• Windows XP: Go to My Computer
and open the Tr e o S et u p icon.
• Windows Vista: Go to Start >
Computer and open the drive named
Tr e o S e tu p . If necessary, double-click
setup.exe.
3 On your computer, select Install sync
software on your PC and follow the
instructions that appear on both your
computer and your device.
4 After installation completes, the Setup
window prompts you to start the sync
process. To proceed with syncing and
switch your smartphone from Setup to
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CHAPTER
Sync mode, click Sync your PC and
Tr e o . Otherwise, disconnect your
smartphone from your computer and
sync later by simply reconnecting them.
NOTE During the software installation, you
can select an option to synchronize email,
contacts, calendar events, and tasks
directly with your information stored on a
server running Microsoft Exchange Server
2007 or Exchange Server 2003 upgraded to
Service Pack 2. If you choose this option,
you are prompted to enter your mail server
address and domain name and your
Exchange server account username and
password.
Switching between setup mode and sync
mode
The first time you connect your
smartphone to your computer, your
smartphone is in setup mode and
automatically starts the process of setting
up your computer to synchronize with your
smartphone. When you complete the
setup process and perform the first sync,
the connection switches from setup mode
to sync mode. In sync mode, your
smartphone synchronizes with your
computer every time you connect them
using the USB cable, provided you have the
current version of the desktop sync
software installed on your computer.
The connection stays in sync mode unless
you manually switch it to setup mode. For
example, you may be using sync mode but
decide you want to install sync software on
another computer, so you need to switch
to setup mode. After you finish working in
setup mode and initiate a sync, the
connection automatically switches back to
sync mode.
1 On your smartphone, press Start
and select Programs.
2 Select PC Setup .
3 Select Set up my PC.
4 Press OK .
5 Connect your smartphone to your
computer to run Setup.
Using the desktop sync software
After you install the desktop sync software,
synchronization happens by default
anytime you connect your smartphone to
your computer, as described in
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5
Synchronizing using the USB cable. You
can also open the desktop sync software
window on your computer to perform the
following tasks:
• Install applications from your computer
into your smartphone (see Installing
applications from your computer) or
onto an expansion card inserted into the
expansion card slot on your smartphone
(see Installing applications onto an
expansion card).
• Change which applications synchronize.
• In ActiveSync desktop software on a
Windows XP computer, enter the
settings to synchronize wirelessly with
Microsoft Exchange Server 2003 SP2 or
2007.
DID YOU KNOW
applications synchronize (see Changing which
applications sync) and enter settings to
synchronize wirelessly (see Setting up
wireless synchronization) in the ActiveSync
app on your smartphone. Whether you enter
changes on your smartphone or on your
computer, the changes are transferred to the
other location the next time you synchronize.
?
You can also change which
To open the desktop sync software, do one
of the following:
Windows XP: To open the ActiveSync
desktop software window, double-click the
ActiveSync icon in the taskbar in the
lower-right corner of your computer screen.
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If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
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You can enter a setting to have the
ActiveSync window open automatically when
you connect your computer and your
smartphone. In the ActiveSync window, select
File > Connection Settings, and check the
Open ActiveSync when my device
connects box.
Windows Vista: To open Windows Mobile
Device Center, click Start > All Programs
> Windows Mobile Device Center.
Desktop software installation also creates
a folder for your device on your computer.
When your device is connected to your
computer, opening My Computer or
Windows Explorer (Windows XP) or
Computer (Windows Vista) displays an
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icon representing your Treo smartphone.
Double-click this icon to display folders
containing items you synchronized, such as
music files, pictures, and videos.
Synchronizing using
1 Plug the USB cable into an available
USB port or into a powered USB hub on
your computer.
2 Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone.
the USB cable
After you install the desktop sync software
(see Installing Desktop Sync Software:
Windows XP and Windows Vista), every
time you connect your smartphone to your
computer, the desktop sync software
automatically turns on and checks whether
changes you made on the computer or on
the smartphone need to be synchronized.
Synchronizing
NOTE If you synchronize more than one
device with the same computer, each
device must have a unique name. To create
a custom device name for your
smartphone, press Start and select
Settings. Select the System tab, and then
select About . Select the Device ID tab
and enter a name and a description.
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3 Check for synchronization progress:
Windows XP: Look for the animated
ActiveSync icon at the top of your
smartphone screen and the ActiveSync
icon in the taskbar on your
computer.
Windows Vista: Look for the animated
connection icon at the top of your
smartphone screen.
• If you don’t see the correct icon, make
sure that the desktop sync software
that came with your smartphone is
running on your computer.
• If you have any problems
synchronizing, see Synchronization
troubleshooting suggestions.
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Your smartphone contains Sprite Backup, a
backup and restore application that backs up
information that is not synchronized with
Outlook. This app also preserves your
information and settings if your smartphone is
ever lost or stolen, and it protects your info
during a hard reset. To access this app, press
Start, select Programs, and then select
Sprite Backup.
Setting up wireless
synchronization
Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2003
SP2 or 2007 as its email server? If so, you
may be able to wirelessly synchronize the
email and other Outlook info on your
smartphone and the same info stored on
the Exchange server using Microsoft
Exchange ActiveSync.
If you are using Exchange Server 2007, or
Exchange Server 2003 SP2, you may be
for
able to take advantage of the additional
features of Microsoft Direct Push.
Microsoft Direct Push is a two-way
wireless delivery method that keeps your
Outlook information always up-to-date and
provides more efficient communication
between the server and your smartphone.
It includes features like Global Address
List, Tasks Over the Air (OTA), and IP-based
push updating of Calendar and Messaging.
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DID YOU KNOW
Outlook also syncs with the server, whatever
is synchronized to the server from your
smartphone also shows up in Outlook on your
computer; and whatever you enter or change
in Outlook on your computer syncs to the
server and then shows up on your
smartphone.
BEFORE YOU BEGIN To synchronize
wirelessly, you need to set up an Exchange
server account on your smartphone. Work
with your system administrator to gather
the following info, and then follow the
steps in this section to set up an account.
• Mail server address and domain name.
• The username and password you use to
access your corporate mail server.
• Security connection: Does your server
use an encrypted (SSL) connection?
• Security measure: Is it OK to store your
corporate email password on your
smartphone?
?
Because your desktop copy of
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If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronize wirelessly with the server. To
check, press Start, select Programs, and
then select ActiveSync. Press Menu (right
softkey). If Configure Server appears instead
of Add Server Source, wireless sync is already
set up, and you can skip this procedure.
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right softkey) and select
Add Server Source.
4 Enter the email address you use to
access email from your corporate
Exchange server. Check the box to have
the setup process get your Exchange
server settings from the Internet.
5 Press Next (right softkey).
6 Enter the username and password you
use to access your corporate mail
server, and enter the Exchange server
domain.
SETTING UP WIRELESS SYNCHRONIZATION
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NOTE You can’t see your password as you
enter it, so be careful. Be sure that Caps
Lock and Option Lock are not on unless you
need them. For info on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers
punctuation and symbols.
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The Exchange server settings are casesensitive. Be sure to enter uppercase and
lowercase letters properly.
7 Check the Save password box.
SYNCHRONIZING INFORMATION
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If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box; you must synchronize manually (see
Initiating a wireless sync manually
).
8 Press Next (right softkey).
9 If prompted, enter the server address.
Check the This server requires an
encrypted (SSL) connection box if
your server uses an encrypted
connection.
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10 Press Next (right softkey) and check the
boxes for the types of information you
want to synchronize with the Exchange
server.
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To set the rules for fixing sync conflicts,
press Menu (right softkey) and select
Advanced.
12 Press Finish (left softkey).
Synchronization with your Exchange
server begins automatically. A status
bar appears onscreen indicating sync
progress.
You can set a schedule for synchronization
to take place anytime info is updated on
either your smartphone or the server or at
certain intervals (see Setting the
synchronization schedule), or allow
11 (Optional) Highlight an item and select
Settings to change the synchronization
settings for that type of information.
Settings are not available for all items.
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To automatically download more of an
incoming email message than the default
setting, select E-mail in step 11 and select a
higher number from the Download size limit
list. If you don’t increase this setting, you can
manually download the rest of the message at
your convenience.
synchronization to take place only when
you initiate it manually (see Initiating a
wireless sync manually).
Setting the synchronization schedule
You can set a synchronization schedule in
either of the following situations:
If you use Microsoft Exchange Server
2007, or Exchange Server 2003 SP2: By
default, wireless sync takes place anytime
info is updated on either your smartphone
or the server using Microsoft Direct Push.
To save battery life, however, you can set
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SYNCHRONIZING INFORMATION
5
synchronization to take place at intervals
that you specify.
If you use Microsoft Exchange Server
2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not
take place automatically. Set a
synchronization schedule to have the sync
take place either anytime info is updated
on your smartphone or the server, or at
certain intervals.
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right softkey) and select
Schedule.
4 Set any of the following options:
Peak times: Sets the frequency for
high-traffic time periods such as when
you are at work or when email volume
is high.
Off-peak times: Sets the frequency for
low-traffic time periods such as late at
night.
Use above settings when roaming:
Sets the frequency while you are
roaming outside your wireless service
provider’s network. You should keep
this box checked to ensure that wireless
sync works properly.
Send/receive when I click Send: Sets
whether items are sent as soon as you
select Send in the Messaging
application, or whether they are held
until the next synchronization.
5 Press OK .
Initiating a wireless sync manually
If you want to control exactly when a
wireless sync takes place, or if it is not OK
to store your corporate email password on
your smartphone, you can initiate a sync
manually.
1 To set up manual sync, follow the
preceding procedure, Setting the
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synchronization schedule. In the Peak
times and Off-peak times lists, select
You can synchronize your computer and
smartphone using Bluetooth wireless
technology.
BEFORE YOU BEGIN Make sure your
computer is equipped with Bluetooth
wireless technology. You may need to go to
your computer manufacturer’s website to
download required software. Check the
documentation that came with your
computer for information.
1 Do one of the following:
Windows XP: On your computer,
right-click the ActiveSync icon in
the taskbar in the lower-right corner of
the screen, and select Connection
Settings.
Windows Vista: Click Start > All
Programs > Windows Mobile Device
Center. Select Connect without
setting up your device (if necessary), and then select Connection settings.
2 Check the Allow connections for one
of the following box and select
Bluetooth.
3 On your smartphone, press Start
and select Settings.
4 Select the Connections tab, and then
select Bluetooth .
5 Select the Mode tab and check the Tu rn
on Bluetooth box.
6 Press Start and select Programs.
7 Select ActiveSync .
8 Press Menu (right softkey) and select
Connect via Bluetooth.
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5
9 If this is the first time you’re making a
Bluetooth connection to this computer,
follow the onscreen prompts to set up a
Bluetooth partnership with this
computer. See Connecting to devices
with Bluetooth® wireless technology for
more information on partnerships.
10 Select Sync.
11 When synchronization has finished,
press Menu (right softkey) and select
Disconnect Bluetooth.
Synchronizing over an infrared
connection
If your computer has an IR (infrared) port,
you can synchronize with your computer
wirelessly using the IR port on your
smartphone.
BEFORE YOU BEGIN
• Make sure your computer is equipped
with an IR port.
• Turn on the feature to receive beamed
information on your smartphone (see
Turning on the option to receive
beamed information).
1 Set up your computer to receive
infrared beams. See ActiveSync Help on
your computer for details.
2 Point the IR port on your smartphone
directly at your computer’s IR port.
3 On your smartphone, press Start
and select Programs.
4 Select ActiveSync .
5 Press Menu (right softkey) and select
Connect via IR.
6 Select Sync.
Synchronizing with multiple computers
You can set up your smartphone to
synchronize with up to two computers as
well as with Exchange Server 2003 SP2 or
2007. When synchronizing with multiple
computers, the items that you synchronize
appear on all the computers.
For example, if you set up to sync your
smartphone with two computers named
C1 and C2, when you sync Contacts and
Calendar on your smartphone with both
computers, you get the following results:
• The contacts and calendar appointments
that were on C1 are now also on C2.
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• The contacts and calendar appointments
that were on C2 are now also on C1.
• The contacts and calendar
appointments from both computers are
on your smartphone.
NOTE Microsoft Office Outlook
®
email can
synchronize with only one computer.
Changing which
applications sync
4 Do any of the following:
• Check the box next to any items you
want to synchronize. If you cannot
check a box, you might have to
You must select sync options if you want to
synchronize notes, pictures, and other
types of files.
1 Press Startand select Programs.
uncheck a box for the same
information type elsewhere in the list.
• Uncheck the box next to any items
you want to stop synchronizing.
2 Select ActiveSync .
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3 Press Menu (right softkey) and select
Options.
To end the sync relationship between your
smartphone and a computer so that items are
no longer synchronized with that computer,
select the computer name on the ActiveSync
screen on your smartphone, and then select
Delete.
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5
• Highlight an item and select Settings
to customize the settings for that
item. Settings are not available for all
items.
NOTE If you cannot check or uncheck a
box because it is disabled, try doing so
from ActiveSync or Windows Mobile
Device Center on your computer.
For detailed information on synchronizing
Word documents, Excel spreadsheets, and
PowerPoint presentations, see
Synchronizing your Microsoft Office files
For detailed information on synchronizing
pictures, videos, and music files, see
Synchronizing your pictures, videos, and
music. For information on changing email
sync options, see Changing email
download settings: Outlook email
accounts.
.
Stopping
synchronization
If you ever need to manually stop a
synchronization that’s in progress, follow
these steps:
You already know how efficient email is for staying in touch.
™
Now your Treo
Pro Smartphone by Palm brings you a new
level of convenience: email on the go. Enjoy the ease and
speed of communicating with friends, family, and colleagues
anywhere you can access your wireless service provider’s data
network.
You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.