Palm TREO 800W User Manual

Sprint® Service

Palm® Treo™ 800W Smart Device User Guide

www.sprint.com

Printed in the U.S.A. PN: 406-11294-01 v. 1.2

Intellectual Property Notices

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm.com/environment

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics

companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle

877-869-7256 for additional details and information about how you can help reduce electronic waste.

recycling. Our recycling program keeps Palm handheld devices, smart devices, and mobile

or in the U.S. call

End User Notice

Microsoft® Voice Command Version 1.6 for Windows Mobile® IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device

Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving

can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice

commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Section 1: Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1A. Setting Up Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Your Treo™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Your Palm® Treo™ 800W Smart Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

1C. Connecting to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

What Can I Synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting Up Your Computer for Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Section 2: Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

2A. Moving Around on Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Moving Around on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

2B. Using the Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Accessing Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

What Can I Do When I’m On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Managing Multiple Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Up and Managing Speed-Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Section 3: Your Sprint Power VisionSM and Other Wireless Connections . . . . . . . . . . 111

3A. Sprint Power VisionSM—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Your Palm® Treo™ 800W Smart Device as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

3B. Using the Email Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Getting Email and Microsoft® Outlook® Information From Your Corporate

Microsoft® Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sending and Receiving Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Working With Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Working With Meeting Invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Sending Email Messages From Within Another Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

3C. Using Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

About Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Customizing Your Internet Explorer® Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Searching the Web From Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

3E. Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Finding a Point of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Using Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

3F. Using Wireless Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Connecting to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

4A. Synchronizing Your Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Synchronizing Your Pictures, Videos, and Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Synchronizing Pictures, Videos, and Music: Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Synchronizing Pictures, Videos, and Music: Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

4B. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

About Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Adding a Picture to a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Editing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Customizing Your Pictures & Videos Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

4C. Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Synchronizing Windows Media® Player Library Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Section 5: Your Wireless Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

5A. Using the Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Synchronizing Microsoft® Office and Other Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

PowerPoint® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Excel® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

OneNote® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Section 6: Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

6B. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Setting Up Wireless Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Other Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Changing Which Applications Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Stopping Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

6C. Customizing Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Locking Your Treo and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Purchasing Accessories for Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Section 7: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Trouble Installing the Desktop Software on a Windows XP Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Resetting Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Making Room on Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Section 8: Your Safety and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

8A. Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Maintaining Safe Use of and Access to Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . 384

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Static Electricity, ESD, and Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Welcome to Sprint

Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want.

Welcome and thank you for choosing Sprint.

How to Use This Guide

We know you’re eager to start using your Palm® Treo™ 800W smart device right away, and the sections of this guide are designed to help you do just that.

䢇 Section 1: Your Setup guides you through the process of setting up your new Treo, your

Sprint service, and your computer.

䢇 Section 2: Your Palm

service with quick, easy-to-follow instructions. This section also describes the phone features on your device and shows you how to use Sprint service features such as voicemail and call waiting.

䢇 Section 3: Your Sprint Power Vision

use Web browsing, messaging, and email. It also describes other types of wireless connections, such as Wi-Fi and Bluetooth

䢇 Section 4: Your Portable Media Device shows you how to use the camera feature on your

Treo and how to transfer and listen to music files on your device.

䢇 Section 5: Your Wireless Organizer guides you through the process of using the built-in,

full-featured organizer that gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more.

䢇 Section 6: Your Information and Settings describes the tools for managing files and

applications and the preferences that enable you to customize your Treo.

䢇 Section 7: Your Resources answers frequently asked questions and shows you what to do

if something goes wrong. It also includes a helpful glossary of terms.

䢇 Section 8: Your Safety and Specifications outlines recommended safety and maintenance

guidelines and lists the technical specifications for your Treo.

Treo™ 800 W Smart Device shows you the basics of your Treo and

and Other Wireless Connections shows you how to

wireless technology.

WARN ING

Please refer to “Important Safety Information” on page 383 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Where to Learn More

For a Quick Introduction

䢇 Quick Tour: The Quick Tour highlights many features of your Treo. It is already installed on

your Treo, and you can open it at any time. Press Start , select My Treo, select the

Support tab, and then select Quick Tour.

While Using Your Treo

䢇 Help: Many of the built-in applications include on-device Help, so that you can learn

about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help.

䢇 Online support from Palm: For up-to-date downloads, troubleshooting, and support

information, check out palm.com/treo800wsprint-support

䢇 Setup assistance from Palm: For help with setting up your Treo and getting up and

running, call 1-866-750-PALM (1-866-750-7256). This service is complimentary within 90 days of purchase. (Offer subject to change without notice.)

䢇 My Treo: Find setup tips and support info, including access to Palm’s knowledge library

and a version of this User Guide that you can view on your device. Press Start , select My Treo.

If You Need More Information

䢇 Books: Many books on Windows Mobile

book retailers (look in the computers section), or visit palm.com/treo800wsprint-support

䢇 Online forums: Consult online user discussion groups to swap information

about your Treo and learn about topics you may find nowhere else. Visit palm.com/treo800wsprint-support

䢇 Sprint Customer Service: For questions about your account or features available on

the network, contact Sprint or visit www.sprint.com

devices are available from local or online

for details.

for the latest information and help.

Managing Your Account

Online: www.sprint.com

䢇 Access your account information. 䢇 Check minute usage (depending on your Sprint service plan). 䢇 View and pay your bill. 䢇 Enroll in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View available Sprint service plans and options. 䢇 Learn more about Sprint Power Vision

and other great products like games, ringtones,

screen savers, and more.

From the Today Screen on Your Treo

䢇 Enter *4 and then press Phone/Talk to check minute usage and account balance. 䢇 Enter *3 and then press Phone/Talk to make a payment. 䢇 Enter *2 and then press Phone/Talk to access a summary of your Sprint service plan or

to get answers to other questions.

From Any Other Phone

䢇 Sprint Customer Service: 1-888-211-4727. 䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

䢇 Go to your Today screen (“Accessing Your Today Screen” on page 76), enter 411, and

then press Phone/Talk to dial.

Sprint Operator Services

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

䢇 Go to your Today screen, enter 0, and then press Phone/Talk to dial.

To learn more and to see the latest in products and services, visit Sprint online at

www.sprint.com

Your Setup

Section 1

Setting Up Your Palm® Treo™ 800W Smart Device

In This Section

⽧ What You Need

⽧ Your Treo™ Smart Device

⽧ Inserting the Battery

⽧ Charging the Battery

Section 1A

Device Setup

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 21

What You Need

The box containing your Palm® Treo™ 800W smart device includes the following:

Hardware

䢇 Treo. 䢇 Rechargeable battery. 䢇 AC charger. 䢇 USB sync cable. 䢇 Stereo headset.

Documentation

䢇 Get Started. 䢇 Experience SprintSpeed. 䢇 Basics Guide. 䢇 Set Up Your Email. 䢇 Terms & Conditions. 䢇 Warranty. 䢇 Software License Agreement.

Software

Getting Started CD for Palm Treo 800w smart device, which includes the following:

䢇 Desktop synchronization software. 䢇 Additional software for your Treo. 䢇 User Guide (this guide).

You also need the following items to complete the installation and activation:

䢇 An activated Sprint service plan. 䢇 A location with wireless coverage for your Treo. 䢇 An electrical outlet. 䢇 The computer with which you want to synchronize your information. 䢇 Microsoft

you want to synchronize.

Outlook® 2003 or later (sold separately), installed on the computer with which

Device Setup

Tip

If you don’t have Outlook 2003 or later installed on your computer, insert the Getting Started CD for Palm Treo 800w smart device into your computer’s

CD drive, select Palm

Support Center, and then select Microsoft®

Outlook® 2007 (60-day trial) to download a trial version of this software.

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 23

Your Treo™ Smart Device

Front View

1. Indicator Light provides status information for your Treo based on the color of the light.

2. Volume Button adjust the volume level for the earpiece, speaker, and ringer.

3. Side Button opens the Notes application by default. You can also reassign this button to

open your favorite application (see “Reassigning Buttons” on page 324).

4. Left Softkey gives you quick access to the options available for the current screen.

5. Phone/Talk dials a phone number that you select or enter, and answers an incoming

phone call. When you press Option + Phone/Talk , the Internet Explorer

Mobile

application opens.

6. Start opens the Start menu to access all the applications on your Treo. When you press

and hold Option + Start , the Camera application opens, so you can take a picture or switch to video mode to record a video.

24 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

7. Calendar opens the Calendar application, so you can view and manage appointments.

When you press and hold Option + Calendar , the Contacts application opens.

8. Microphone serves as the mouthpiece on your Treo.

9. Earpiece lets you hear your phone calls. Hold the earpiece to your ear to listen, unless

you’re using the speakerphone or a headset.

10. Right Softkey gives you quick access to the options available for the current screen.

Typically, pressing this softkey opens a menu.

11. OK confirms any information you entered and closes the current screen. It then returns

you to the previous screen. When you press and hold Option + OK , the Task Manager screen opens.

12. Power/End turns the phone feature of your Treo on and off, wakes up and turns off the

screen, goes to the Today screen when the screen is already awake, and hangs up calls.

13. Inbox opens the Inbox application, so you can write and read email messages. When

you press and hold Option + Inbox , the Messaging application opens, so you can write and read text messages.

14. 5-way Navigator with Center Button gives you one-handed access to move around on

the Treo screen and select options (see “Moving Around on the Screen” on page 56). After highlighting an item with the 5-way, you can select or activate it by pressing Center .

15. Option enables you to access the characters that appear above the letters on the

keyboard.

Device Setup

Tip

Be careful not to scratch or crush your Treo screen. Do not store it in a place where other items might damage it. Visit palm.com/treo800wsprint-support including carrying cases that protect the screen.

to find a variety of useful accessories,

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 25

Back View

1. Camera Lens enables you to take pictures using the built-in camera.

2. IR (Infrared) Port uses infrared technology to transmit information to and receive

information from other infrared-enabled devices that use compatible software.

3. Expansion Card Slot allows you to expand the capabilities of your Treo using a microSD

card or microSDHC card.

4. External Antenna Port enables you to connect an optional external antenna (sold

separately).

5. Self-Portrait Mirror enables you to include yourself in a picture.

6. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone

feature and other audio playback.

7. Battery Door protects the battery compartment.

8. MicroUSB Connector enables you to attach the sync cable, the AC charger, or a

hands-free headset to your Treo. Use only headsets that are compatible with your Treo.

26 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

Important

The Treo speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized.

Top Vie w

1. Wi-Fi Button turns the Wi-Fi feature on and

off and enables you to search for and

1 2 3

connect to available Wi-Fi networks.

2. Ringer Switch controls the ringer setting.

When the Ringer switch is set to Sound Off , it silences all sounds at once, including music; so you don’t need to navigate through menus to turn sounds on and off. See “System Sound Settings” on page 319 for details on changing the settings.

3. Stylus allows you to tap options on your Treo screen. To use the stylus, slide it out of the

slot and hold it as you would a pen or pencil.

Device Setup

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 27

Inserting the Battery

WARN ING

Use only batteries and chargers that are approved by Sprint or Palm with your device. Failure to use an approved battery or charger may prevent your device from turning on or charging; may void your Treo warranty; and may increase the risk of your device overheating, catching fire, or exploding, which may also result in serious bodily injury, death, or property damage.

1. Gently press the battery door while sliding it downward to remove it.

1 Battery Contacts 2 Device Contacts

2. Align the battery contacts with the device contacts, and then press the battery into place.

3. Slide the battery door onto the back of the Treo until it clicks into place. (Your device

screen turns on and the Palm logo screen appears. Wait for the progress bar on the Palm logo screen to fill and for the Windows Mobile doesn’t turn on, you need to charge it by connecting it to the AC charger. If it still doesn’t start, do a soft reset. See “Resetting Your Palm

screen to appear. If your Treo

Treo™ 800W Smart Device” on

page 349).

28 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

4. Follow the onscreen instructions to finish the installation.

Tip

For long trips or heavy use, buy a spare battery that is approved by Sprint and is compatible with your Treo. Visit palmcom/treo800wsprint-support

Charging the Battery

The battery comes with a sufficient charge for you to complete the setup process and activate your phone. After activation, we recommend charging your Treo for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See “Maximizing Battery Life” on page 31 for tips on maximizing the life of the battery.

1. Plug the AC charger into a wall outlet.

Device Setup

* Indicator Light

2. Connect the charger cable to the microUSB connector on the bottom of the device.

Make sure the symbol on the cable is facing up, toward your Treo screen.

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 29

3. To confirm that your Treo is being charged, wait about 30 seconds and then check the

indicator light.

䡲 Solid red: Your Treo is being charged and the battery is less than 90% full. 䡲 Solid green: Your Treo is charged and the battery is at least 90% full.

If the battery is fully drained, it may take a few minutes for the indicator light to turn on when you connect your Treo to the AC charger. If the indicator light still does not turn on, double-check the cable connection and the electrical outlet to which it is connected.

Tip

Although it takes longer to charge, you can also charge your Treo through your computer by connecting them with the sync cable (see “Synchronizing With a USB Connection” on page 50). However, if the battery is fully drained, you must use the AC charger.

Checking Battery Power

The onscreen battery icon displays the power status:

* Battery Icon

䢇 Lightning bolt : Battery is being charged. 䢇 Gray lightning bolt : Battery is connected to a power source and is fully charged. 䢇 Full battery : Battery is fully charged.

30 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

+ 406 hidden pages