Palm TREO 800W User Manual

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Sprint® Service

Palm® Treo™ 800W Smart Device User Guide

www.sprint.com

Printed in the U.S.A. PN: 406-11294-01 v. 1.2

Intellectual Property Notices

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm.com/environment

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics

companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle

877-869-7256 for additional details and information about how you can help reduce electronic waste.

recycling. Our recycling program keeps Palm handheld devices, smart devices, and mobile

or in the U.S. call

End User Notice

Microsoft® Voice Command Version 1.6 for Windows Mobile® IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device

Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving

can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice

commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Section 1: Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1A. Setting Up Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Your Treo™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Your Palm® Treo™ 800W Smart Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

1C. Connecting to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

What Can I Synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting Up Your Computer for Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Section 2: Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

2A. Moving Around on Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Moving Around on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

2B. Using the Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Accessing Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

What Can I Do When I’m On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Managing Multiple Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Up and Managing Speed-Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Section 3: Your Sprint Power VisionSM and Other Wireless Connections . . . . . . . . . . 111

3A. Sprint Power VisionSM—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Your Palm® Treo™ 800W Smart Device as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

3B. Using the Email Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Getting Email and Microsoft® Outlook® Information From Your Corporate

Microsoft® Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sending and Receiving Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Working With Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Working With Meeting Invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Sending Email Messages From Within Another Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

3C. Using Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

About Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Customizing Your Internet Explorer® Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Searching the Web From Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

3E. Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Finding a Point of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Using Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

3F. Using Wireless Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Connecting to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

4A. Synchronizing Your Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Synchronizing Your Pictures, Videos, and Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Synchronizing Pictures, Videos, and Music: Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Synchronizing Pictures, Videos, and Music: Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

4B. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

About Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Adding a Picture to a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Editing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Customizing Your Pictures & Videos Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

4C. Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Synchronizing Windows Media® Player Library Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Section 5: Your Wireless Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

5A. Using the Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Synchronizing Microsoft® Office and Other Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

PowerPoint® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Excel® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

OneNote® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Section 6: Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

6B. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Setting Up Wireless Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Other Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Changing Which Applications Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Stopping Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

6C. Customizing Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Locking Your Treo and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Purchasing Accessories for Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Section 7: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Trouble Installing the Desktop Software on a Windows XP Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Resetting Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Making Room on Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Section 8: Your Safety and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

8A. Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Maintaining Safe Use of and Access to Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . 384

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Static Electricity, ESD, and Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Welcome to Sprint

Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want.

Welcome and thank you for choosing Sprint.

How to Use This Guide

We know you’re eager to start using your Palm® Treo™ 800W smart device right away, and the sections of this guide are designed to help you do just that.

䢇 Section 1: Your Setup guides you through the process of setting up your new Treo, your

Sprint service, and your computer.

䢇 Section 2: Your Palm

service with quick, easy-to-follow instructions. This section also describes the phone features on your device and shows you how to use Sprint service features such as voicemail and call waiting.

䢇 Section 3: Your Sprint Power Vision

use Web browsing, messaging, and email. It also describes other types of wireless connections, such as Wi-Fi and Bluetooth

䢇 Section 4: Your Portable Media Device shows you how to use the camera feature on your

Treo and how to transfer and listen to music files on your device.

䢇 Section 5: Your Wireless Organizer guides you through the process of using the built-in,

full-featured organizer that gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more.

䢇 Section 6: Your Information and Settings describes the tools for managing files and

applications and the preferences that enable you to customize your Treo.

䢇 Section 7: Your Resources answers frequently asked questions and shows you what to do

if something goes wrong. It also includes a helpful glossary of terms.

䢇 Section 8: Your Safety and Specifications outlines recommended safety and maintenance

guidelines and lists the technical specifications for your Treo.

Treo™ 800 W Smart Device shows you the basics of your Treo and

and Other Wireless Connections shows you how to

wireless technology.

WARN ING

Please refer to “Important Safety Information” on page 383 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Where to Learn More

For a Quick Introduction

䢇 Quick Tour: The Quick Tour highlights many features of your Treo. It is already installed on

your Treo, and you can open it at any time. Press Start , select My Treo, select the

Support tab, and then select Quick Tour.

While Using Your Treo

䢇 Help: Many of the built-in applications include on-device Help, so that you can learn

about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help.

䢇 Online support from Palm: For up-to-date downloads, troubleshooting, and support

information, check out palm.com/treo800wsprint-support

䢇 Setup assistance from Palm: For help with setting up your Treo and getting up and

running, call 1-866-750-PALM (1-866-750-7256). This service is complimentary within 90 days of purchase. (Offer subject to change without notice.)

䢇 My Treo: Find setup tips and support info, including access to Palm’s knowledge library

and a version of this User Guide that you can view on your device. Press Start , select My Treo.

If You Need More Information

䢇 Books: Many books on Windows Mobile

book retailers (look in the computers section), or visit palm.com/treo800wsprint-support

䢇 Online forums: Consult online user discussion groups to swap information

about your Treo and learn about topics you may find nowhere else. Visit palm.com/treo800wsprint-support

䢇 Sprint Customer Service: For questions about your account or features available on

the network, contact Sprint or visit www.sprint.com

devices are available from local or online

for details.

for the latest information and help.

Managing Your Account

Online: www.sprint.com

䢇 Access your account information. 䢇 Check minute usage (depending on your Sprint service plan). 䢇 View and pay your bill. 䢇 Enroll in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View available Sprint service plans and options. 䢇 Learn more about Sprint Power Vision

and other great products like games, ringtones,

screen savers, and more.

From the Today Screen on Your Treo

䢇 Enter *4 and then press Phone/Talk to check minute usage and account balance. 䢇 Enter *3 and then press Phone/Talk to make a payment. 䢇 Enter *2 and then press Phone/Talk to access a summary of your Sprint service plan or

to get answers to other questions.

From Any Other Phone

䢇 Sprint Customer Service: 1-888-211-4727. 䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

䢇 Go to your Today screen (“Accessing Your Today Screen” on page 76), enter 411, and

then press Phone/Talk to dial.

Sprint Operator Services

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

䢇 Go to your Today screen, enter 0, and then press Phone/Talk to dial.

To learn more and to see the latest in products and services, visit Sprint online at

www.sprint.com

Your Setup

Section 1

Setting Up Your Palm® Treo™ 800W Smart Device

In This Section

⽧ What You Need

⽧ Your Treo™ Smart Device

⽧ Inserting the Battery

⽧ Charging the Battery

Section 1A

Device Setup

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 21

What You Need

The box containing your Palm® Treo™ 800W smart device includes the following:

Hardware

䢇 Treo. 䢇 Rechargeable battery. 䢇 AC charger. 䢇 USB sync cable. 䢇 Stereo headset.

Documentation

䢇 Get Started. 䢇 Experience SprintSpeed. 䢇 Basics Guide. 䢇 Set Up Your Email. 䢇 Terms & Conditions. 䢇 Warranty. 䢇 Software License Agreement.

Software

Getting Started CD for Palm Treo 800w smart device, which includes the following:

䢇 Desktop synchronization software. 䢇 Additional software for your Treo. 䢇 User Guide (this guide).

You also need the following items to complete the installation and activation:

䢇 An activated Sprint service plan. 䢇 A location with wireless coverage for your Treo. 䢇 An electrical outlet. 䢇 The computer with which you want to synchronize your information. 䢇 Microsoft

you want to synchronize.

Outlook® 2003 or later (sold separately), installed on the computer with which

Device Setup

Tip

If you don’t have Outlook 2003 or later installed on your computer, insert the Getting Started CD for Palm Treo 800w smart device into your computer’s

CD drive, select Palm

Support Center, and then select Microsoft®

Outlook® 2007 (60-day trial) to download a trial version of this software.

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 23

Your Treo™ Smart Device

Front View

1. Indicator Light provides status information for your Treo based on the color of the light.

2. Volume Button adjust the volume level for the earpiece, speaker, and ringer.

3. Side Button opens the Notes application by default. You can also reassign this button to

open your favorite application (see “Reassigning Buttons” on page 324).

4. Left Softkey gives you quick access to the options available for the current screen.

5. Phone/Talk dials a phone number that you select or enter, and answers an incoming

phone call. When you press Option + Phone/Talk , the Internet Explorer

Mobile

application opens.

6. Start opens the Start menu to access all the applications on your Treo. When you press

and hold Option + Start , the Camera application opens, so you can take a picture or switch to video mode to record a video.

24 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

7. Calendar opens the Calendar application, so you can view and manage appointments.

When you press and hold Option + Calendar , the Contacts application opens.

8. Microphone serves as the mouthpiece on your Treo.

9. Earpiece lets you hear your phone calls. Hold the earpiece to your ear to listen, unless

you’re using the speakerphone or a headset.

10. Right Softkey gives you quick access to the options available for the current screen.

Typically, pressing this softkey opens a menu.

11. OK confirms any information you entered and closes the current screen. It then returns

you to the previous screen. When you press and hold Option + OK , the Task Manager screen opens.

12. Power/End turns the phone feature of your Treo on and off, wakes up and turns off the

screen, goes to the Today screen when the screen is already awake, and hangs up calls.

13. Inbox opens the Inbox application, so you can write and read email messages. When

you press and hold Option + Inbox , the Messaging application opens, so you can write and read text messages.

14. 5-way Navigator with Center Button gives you one-handed access to move around on

the Treo screen and select options (see “Moving Around on the Screen” on page 56). After highlighting an item with the 5-way, you can select or activate it by pressing Center .

15. Option enables you to access the characters that appear above the letters on the

keyboard.

Device Setup

Tip

Be careful not to scratch or crush your Treo screen. Do not store it in a place where other items might damage it. Visit palm.com/treo800wsprint-support including carrying cases that protect the screen.

to find a variety of useful accessories,

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 25

Back View

1. Camera Lens enables you to take pictures using the built-in camera.

2. IR (Infrared) Port uses infrared technology to transmit information to and receive

information from other infrared-enabled devices that use compatible software.

3. Expansion Card Slot allows you to expand the capabilities of your Treo using a microSD

card or microSDHC card.

4. External Antenna Port enables you to connect an optional external antenna (sold

separately).

5. Self-Portrait Mirror enables you to include yourself in a picture.

6. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone

feature and other audio playback.

7. Battery Door protects the battery compartment.

8. MicroUSB Connector enables you to attach the sync cable, the AC charger, or a

hands-free headset to your Treo. Use only headsets that are compatible with your Treo.

26 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

Important

The Treo speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized.

Top Vie w

1. Wi-Fi Button turns the Wi-Fi feature on and

off and enables you to search for and

1 2 3

connect to available Wi-Fi networks.

2. Ringer Switch controls the ringer setting.

When the Ringer switch is set to Sound Off , it silences all sounds at once, including music; so you don’t need to navigate through menus to turn sounds on and off. See “System Sound Settings” on page 319 for details on changing the settings.

3. Stylus allows you to tap options on your Treo screen. To use the stylus, slide it out of the

slot and hold it as you would a pen or pencil.

Device Setup

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 27

Inserting the Battery

WARN ING

Use only batteries and chargers that are approved by Sprint or Palm with your device. Failure to use an approved battery or charger may prevent your device from turning on or charging; may void your Treo warranty; and may increase the risk of your device overheating, catching fire, or exploding, which may also result in serious bodily injury, death, or property damage.

1. Gently press the battery door while sliding it downward to remove it.

1 Battery Contacts 2 Device Contacts

2. Align the battery contacts with the device contacts, and then press the battery into place.

3. Slide the battery door onto the back of the Treo until it clicks into place. (Your device

screen turns on and the Palm logo screen appears. Wait for the progress bar on the Palm logo screen to fill and for the Windows Mobile doesn’t turn on, you need to charge it by connecting it to the AC charger. If it still doesn’t start, do a soft reset. See “Resetting Your Palm

screen to appear. If your Treo

Treo™ 800W Smart Device” on

page 349).

28 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

4. Follow the onscreen instructions to finish the installation.

Tip

For long trips or heavy use, buy a spare battery that is approved by Sprint and is compatible with your Treo. Visit palmcom/treo800wsprint-support

Charging the Battery

The battery comes with a sufficient charge for you to complete the setup process and activate your phone. After activation, we recommend charging your Treo for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See “Maximizing Battery Life” on page 31 for tips on maximizing the life of the battery.

1. Plug the AC charger into a wall outlet.

Device Setup

* Indicator Light

2. Connect the charger cable to the microUSB connector on the bottom of the device.

Make sure the symbol on the cable is facing up, toward your Treo screen.

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 29

3. To confirm that your Treo is being charged, wait about 30 seconds and then check the

indicator light.

䡲 Solid red: Your Treo is being charged and the battery is less than 90% full. 䡲 Solid green: Your Treo is charged and the battery is at least 90% full.

If the battery is fully drained, it may take a few minutes for the indicator light to turn on when you connect your Treo to the AC charger. If the indicator light still does not turn on, double-check the cable connection and the electrical outlet to which it is connected.

Tip

Although it takes longer to charge, you can also charge your Treo through your computer by connecting them with the sync cable (see “Synchronizing With a USB Connection” on page 50). However, if the battery is fully drained, you must use the AC charger.

Checking Battery Power

The onscreen battery icon displays the power status:

* Battery Icon

䢇 Lightning bolt : Battery is being charged. 䢇 Gray lightning bolt : Battery is connected to a power source and is fully charged. 䢇 Full battery : Battery is fully charged.

30 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

䢇 Partial battery : Battery has power but is partially drained. 䢇 Exclamation point : Battery needs to be charged immediately

Device Setup

Tip

Tapping the battery icon opens a window showing the percentage level of charge left in the battery.

Maximizing Battery Life

Battery life depends on how you use your Treo. Consumption factors include signal strength, use of accessories with Bluetooth calls you make (data or voice). Increase battery life by following these easy guidelines:

䢇 Charge your Treo whenever you’re at your desk, or charge it overnight each day. The

battery in your device has a much longer useful life when it is topped off frequently, versus being charged after it is fully drained.

䢇 If you spend a lot of time using the camera, games, media players, or other applications,

keep an eye on the battery icon and charge when necessary.

䢇 The wireless features of your Treo(phone, email, messaging, Web, and any applications

that use a Sprint Power Vision the nonwireless features (Calendar, Tasks, Notes). If you don’t plan to use the wireless features on your device for a while, turn off your wireless services (see “Turning Wireless Services On and Off” on page 340). You can forward calls to a different number or let all calls be picked up by voicemail (see “Forwarding Calls” on page 88). To quickly turn wireless services (phone, Bluetooth, and Wi-Fi) on and off, tap the signal-strength icon, and then select Wireless Manager.

䢇 If you sync email and other information directly with your corporate Exchange server

using Microsoft

Exchange ActiveSync®, set the synchronization interval to a maximum of every 15 minutes during peak times and every hour (or turned off completely) during nonpeak times (see “Setting the Synchronization Schedule” on page 310).

䢇 Turn off the Bluetooth feature on your Treo when you do not need to make a Bluetooth

connection.

wireless technology, speakerphone usage, and the type of

or Wi-Fi connection) generally consume more power than

Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device 31

䢇 By default, the Wi-Fi feature on your Treo disconnects and turns off when the screen is off.

If you change the default Wi-Fi settings, be sure to turn off the Wi-Fi feature when it is not in use (see “Turning Wireless Services On and Off” on page 340). You can also turn on the Enable Power Savings option in Wi-Fi Settings to conserve battery power (see “Customizing Wi-Fi Settings” on page 194).

䢇 As with any wireless phone, if your phone is on and you’re in an area with no wireless

coverage, your Treo continues to search for a signal, and that consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone (see “Turning Your Phone On and Off” on page 35).

䢇 Turn down the screen brightness (see “Adjusting the Brightness” on page 322). 䢇 Set your screen to turn off automatically after a shorter period of inactivity (see “Viewing

and Optimizing Power Settings” on page 338).

䢇 Keep your battery and your Treo away from direct sunlight and other sources of heat.

Temperatures over 113 degrees Farenheit (45 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery.

Did you know?

If your battery becomes fully drained, your information remains safely stored on your Treo. Recharge the battery to access your information.

32 Section 1A: Setting Up Your Palm® Tre o™ 8 00W Smart Device

Setting Up Service

In This Section

Section 1B

Setting Up Service

⽧ Turning Your Palm

⽧ Making Your First Call

⽧ Setting Up Your Voicemail

⽧ Creating Sprint Account Passwords

Setting up service on your new Palm

Treo™ 800W Smart Device On and Off

Treo™ 800W smart device is quick and easy. This section walks you through the necessary steps to unlock your Treo, set up your voicemail, and establish passwords.

Section 1B: Setting Up Service 33

Turning Your Palm® Treo™ 800W Smart Device On and Off

Note

Throughout this guide the terms Treo and device are used to describe the physical aspects of your Treo. The term phone is used to describe the feature of your Treo that enables you to connect to the Sprint National Network.

You can turn the phone and the screen of your Treo off and on separately. This means you can wake up the screen to use just the organizer features of your device—such as Contacts, Calendar, and other nonwireless applications—without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive calls or messages.

Waking Up the Screen and Turning It Off

Wake up the screen and leave the phone turned off when you want to use only the organizer features of your Treo, for example, when you’re on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features of your Treo.

1. To wake up the screen, press any of the following buttons:

䡲 Power/End

䡲 Phone/Talk 䡲 Center

䡲 Start 䡲 Calendar 䡲 Inbox

2. Press Center to turn off Keygu ard.

3. When you’re ready to turn off the screen, briefly press Power/End to go to the Today

screen.

4. Briefly press Power/End again to turn off the screen.

34 Section 1B: Setting Up Service

Tip

You can set how long the screen stays on during a period of inactivity. Press

Start, select Settings, select the System tab, and then select Power . Select

the Advanced tab, and then adjust the On battery power setting.

Turning Your Phone On and Off

When you turn on your phone, it connects to a wireless network so that you can make and receive phone calls and use other wireless services.

1. If you are not on a call and your screen is off, briefly press Power/End (or one of the

other wake-up keys listed in the previous section) to wake up the screen.

2. Press Center on the 5-way to turn off Keyguard.

3. Press and hold Power/End to turn on your phone. (When your Treo locates a signal,

Sprint and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features, if supported by the local network.)

4. Press and hold Power/End again to turn off your phone. (When your phone is off,

Phone Off and the phone-off icon appear at the top of the screen. Your Treo is not

connected to any wireless network, but you can still use the organizer and other features.)

If the Ringer switch is set to Sound On , you hear a series of tones when you turn your phone on and off. For more information, see “Setting the Ringer Switch” on page 320.

Setting Up Service

Tip

When the phone is on and the screen is off, the date and time screen saver appears. You can disable the screen saver. Press select the and then uncheck the

System tab, and then select Power. Select the Screen Saver tab,

Enable Screen Saver box.

Start, select Settings,

Section 1B: Setting Up Service 35

Making Your First Call

The battery comes with a sufficient charge for you to activate your Treo and make your first call. After activation, we recommend charging your device for 3.5 hours (or until the indicator light is solid green) to give it a full charge.

Before You Begin

If you purchased your Treo at a Sprint Store, it probably has already been activated. If your phone is not activated, see the Get Started poster for details on activating your new device.

1. Press Power/End to display your Today screen (see

“Using Your Today Screen” on page 72).

2. If prompted, press Center to turn off Keyguard (see

“Locking Your Treo and Information” on page 328 for more information).

3. Make sure your phone is on (see “Turning Your Phone On

and Off” on page 35).

4. Press the numbers on the keyboard to enter the phone

number you want to call.

5. Press Phone/Talk to make the call.

6. If prompted, enter your four-digit lock code. (In most cases you are not prompted to

enter a lock code. For security purposes, the lock code is not visible as you type.)

Note

If you can’t recall your lock code, try using the last four digits of your wireless phone number. If this doesn’t work, call Sprint Customer Service at

1-888-211-4727. See “Where to Learn More” on page 15 for other ways to

get help from Sprint if you are having trouble with your service.

7. When your call is complete, press Power/End to end the call.

36 Section 1B: Setting Up Service

Adjusting Call Volume

While a call is in progress, press the Volume button on the side of your Treo to adjust the call volume.

* Volume Button

What’s My Phone Number?

1. Make sure your phone is on (see “Turning Your Phone On and Off” on page 35).

2. If you do not see your Toda y screen, press Power/End (see “Using Your Today

Screen” on page 72).

Setting Up Service

Section 1B: Setting Up Service 37

* Look Here for Your Phone Number

3. Press Menu (right softkey).

4. Select Preferences > Phone Settings.

5. On the Phone tab, look for your phone number below the title bar.

6. Press OK .

Tip

If your phone number doesn’t appear on the Phone Settings screen, press

OK, and then turn your phone off and back on again. Repeat steps 2

through 6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone off, wait a few hours, and then repeat these steps. If your phone number still does not appear, contact Sprint for assistance at

1-888-211-4727.

38 Section 1B: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your Treo are automatically transferred to your voicemail, even if your phone is in use or turned off.

To set up your voicemail:

1. If you do not see your Tod ay screen, press Power/End .

2. Press and hold 1 on the keyboard to dial Sprint’s voicemail

system.

3. Follow the voice prompts to do the following:

䡲 Create your password. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether to activate Skip Pass Code—a feature

that lets you access your voicemail simply by pressing and holding 1, bypassing the need for you to enter your password. (If you do not activate Skip Pass Code, your Treo uses the Voicemail Pass Code feature, which requires you to enter your password each time you want to access your voicemail.)

Setting Up Service

Note

If you are concerned about unauthorized access to your voicemail account, we recommend that you use the Voicemail Pass Code feature.

For more information about using your voicemail, see “Using Voicemail” on page 83.

Section 1B: Setting Up Service 39

Creating Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision access to your information, you need to create passwords to protect your privacy.

account. To ensure that no one else has

Account Password

If you are the account owner, you create an account username and password when you sign on to www.sprint.com the Web site.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a subaccount password at www.sprint.com

. (To get started, click Need to register for access? in the sign-in area of

Voicemail Password

You create your voicemail password when you set up your voicemail. See “Setting Up Your Voicemail” on page 39.

Sprint Power VisionSM Password

With your Treo, you can choose to set up a Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information on multiphone accounts.

To learn more or to change your passwords, sign on to www.sprint.com Customer Service at 1-888-211-4727.

or call Sprint

40 Section 1B: Setting Up Service

Section 1C

Connecting to Your Computer

In This Section

⽧ Synchronization Methods

⽧ What Can I Synchronize?

⽧ Setting Up Your Computer for Synchronization

⽧ Synchronizing With a USB Connection

Synchronizing means that information that has been entered or updated in one place—your

Palm

Treo™ 800W smart device, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think about it.

After you get into the habit of synchronizing regularly, you can see what a powerful tool synchronization is for transferring, updating, and backing up large amounts of information on your Treo.

Connecting Computer

Section 1C: Connecting to Your Computer 41

Synchronization Methods

There are a number of ways to make synchronization occur. You can install desktop sync software on your computer to synchronize, or you may be able to synchronize wirelessly with an Exchange server. You can also maximize your sync options and sync with both an Exchange server and desktop sync software.

Synchronizing With Desktop Sync Software

To synchronize the information between your Treo and your computer, the desktop synchronization software must be installed on your computer and you must connect your device to your computer using one of the following methods:

䢇 Connect using the USB sync cable: When you connect your device to your computer

using the sync cable, synchronization begins automatically. (See “Synchronizing With a USB Connection” on page 50.)

䢇 Connect using Bluetooth

connection. (See “Synchronizing Over a Bluetooth page 312.)

䢇 Connect using infrared (IR) technology: You must first set up your computer to receive

infrared beams. (See “Synchronizing Over an Infrared Connection” on page 313.)

If you have a Windows

desktop software. You must install this software from the Getting Started CD for Palm Treo 800w smart device that came with your Treo, even if you have already installed a previous version of desktop sync software. (See “Installing ActiveSync XP” on page 46.)

If you have a Windows Vista

Device Center. This software may already be installed on your computer. However, we recommend that you use the Getting Started CD for Palm Treo 800w smart device to ensure that the sync software is properly installed. You can also use the CD to install this User Guide on your computer and bonus software on your Treo.

wireless technology: You must first set up the Bluetooth

XP computer: The desktop sync software is called ActiveSync®

computer: The desktop sync software is called Windows Mobile

Wireless Technology Connection” on

Desktop Software: Windows

42 Section 1C: Connecting to Your Computer

Regardless of the desktop sync software you use, the sync application on your Treo is called ActiveSync.

Synchronizing Wirelessly With the Server

You can set up your Treo to synchronize email and other information wirelessly with Microsoft® Exchange Server 2007 or with Exchange Server 2003 upgraded to Service Pack 2 using Microsoft Exchange ActiveSync (see “Setting Up Wireless Synchronization” on page 308). If you choose this method, synchronization takes place automatically after setup. You do not need to install the software from the Getting Started CD for Palm Treo 800w smart device.

Note

If you have a Windows XP computer, we recommend that you install the desktop sync software from the CD even if you synchronize wirelessly with the server. You need the desktop sync software to synchronize pictures, videos, music files, and other information directly with your computer.

What Can I Synchronize?

You must have Microsoft® Outlook® 2003 or later installed on your computer to synchronize the information in these applications:

The information in these applications synchronizes with Outlook by default whether you use desktop sync software or wireless synchronization with Microsoft Exchange ActiveSync.

Tip

Section 1C: Connecting to Your Computer 43

If you don’t already have Outlook installed on your computer, insert the CD into your computer’s CD drive, select

Microsoft® Outlook® 2007 (60-day trial) to download a trial version of

select this software.

Palm® Support Center, and then

Connecting Computer

If you set up synchronization with the desktop sync software, information in the Favorites application is synchronized by default as well.

Did you know?

Synchronizing Favorites gives you an easy way to get favorites from the Web browser on your computer into the Web browser on your Treo. Just add them to the folder called Mobile Favorites, which shows up in your computer’s browser. When you sync, they become available on your device as well. Backup copies of any favorites that you add on the Treo browser are also stored in the Mobile Favorites folder.

You can choose which applications sync—provided the application appears in the sync list. for example, you can choose not to sync Tasks. See “Changing Which Applications Sync” on page 314 for details on choosing applications from the sync list.

You can also use the Files sync folder to sync files from applications that don’t appear in the sync list. For example, you can sync files such as Microsoft Microsoft

PowerPoint®, Microsoft® OneNote® and Adobe Acrobat® (PDF) files, as well as

pictures, music, videos that originate on your Treo. See “Synchronizing Microsoft

Word, Microsoft® Excel®,

Office and Other Files” on page 260 and “Synchronizing Your Media Files” on page 205 for details on using the Files sync folder.

If you want to synchronize music, pictures, and videos from your Windows Media

Player library, you need Windows Media Player 10 or later on your computer, in addition to desktop synchronization software.

Tip

If you don’t have Windows Media Player installed on your computer, download it for free from www.microsoft.com

If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIM’s vendor to learn whether software is available for your Treo.

44 Section 1C: Connecting to Your Computer

The following table lists the types of information you can synchronize and the methods to use.

Information type Method Where to learn more

Outlook Contacts, Calendar, Tasks

Desktop sync software (sync with computer) or Exchange ActiveSync (direct sync with server)

Outlook Email Desktop sync software

or Exchange ActiveSync

“Setting Up Your Computer for Synchronization” on page 46 or

“Setting Up Wireless Synchronization” on page 308

“Setting Up Your Computer for Synchronization” on page 46 or

“Setting Up Wireless Synchronization” on page 308

Word, Excel, PowerPoint, OneNote, and PDF files

Pictures, music and video files

Desktop sync software “Setting Up Your Computer for

Synchronization” on page 46 “Synchronizing Microsoft

Office

and Other Files” on page 260

Desktop sync software and Windows Media Player

“Setting Up Your Computer for Synchronization” on page 46

“Synchronizing Your Media Files” on page 205

Outlook Notes Desktop sync software “Setting Up Your Computer for

Synchronization” on page 46 “Synchronizing Microsoft

Office

and Other Files” on page 260

Files to be transferred to an expansion card

Desktop sync software “Setting Up Your Computer for

Synchronization” on page 46 “Synchronizing Microsoft

Office

and Other Files” on page 260

Connecting Computer

Section 1C: Connecting to Your Computer 45

Setting Up Your Computer for Synchronization

Before you can synchronize, the desktop sync software must be installed and you must connect the sync cable to your computer. If you have a Windows XP computer, you must install the software that came with your Treo on the Getting Started CD for Palm Treo 800w smart device, even if you already have a previous version of the desktop sync software installed on your computer.

System Requirements

Your computer must meet the following minimum system requirements:

䢇 Windows XP Service Pack 2 or Windows Vista (later versions may also be supported). 䢇 32MB of available memory (RAM). 䢇 170MB of free hard disk space. 䢇 CD drive. 䢇 Available USB port. 䢇 USB sync cable (included with your Treo). 䢇 Adobe Flash Player (required for running the installation program).

Tip

If you do not have Adobe Flash Player on your computer, you can download it for free from www adobe com

Installing ActiveSync® Desktop Software: Windows XP

If you have a Windows XP computer, the desktop sync software is called ActiveSync desktop software. The Getting Started CD for Palm Treo 800w smart device recognizes that you have a Windows XP computer and automatically directs you to install ActiveSync desktop software. On your Treo, the sync application is called ActiveSync.

46 Section 1C: Connecting to Your Computer

Before You Begin

Do the following:

• If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.

• If you want to sync pictures, videos, and music from your Windows Media Library, you must install Windows Media Player 10 or later before you install ActiveSync desktop software.

1. Close any applications that are currently running on your computer, including those

running in the background. (Your computer must have all its resources available before you can install the software.)

2. Insert the Getting Started CD for Palm Treo 800w smart device into the CD drive on your

computer.

3. Follow the installation instructions that appear on your computer. (When offered the

option to set up synchronization with an Exchange server, select No. See “Setting Up Wireless Synchronization” on page 308 for instructions on synchronizing with a server.)

4. Connect your Treo to your computer to sync for the first time (see “Synchronizing With a

USB Connection” on page 50).

Connecting Computer

Tip

Setting Up Windows Mobile Device Center: Windows Vista

During software installation, you can select an option to synchronize email, contacts, calendar events, and tasks directly with your information stored on a server running Microsoft Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. If you choose this option, you are prompted to enter your mail server address and domain name and your Exchange server account username and password.

If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center. The Getting Started CD for Palm Treo 800w smart device recognizes that you have a Windows Vista computer, and directs you to install Windows Mobile Device Center (if it is not already on your computer). On your Treo, the sync application is called ActiveSync.

Section 1C: Connecting to Your Computer 47

1. Close any applications that are currently running on your computer, including those

running in the background. (Your computer must have all its resources available before you can install the software.)

2. Insert the Getting Started CD for Palm Treo 800w smart device into the CD drive on your

computer.

3. Follow the installation instructions that appear on your computer. (When offered the

option to set up synchronization, with an Exchange server, select No. See “Setting Up Wireless Synchronization” on page 308 for instructions on synchronizing with a server.)

4. Connect your Treo to your computer to sync for the first time (see “Synchronizing With a

USB Connection” on page 50).

Using the Desktop Sync Software

After the desktop sync software is installed on your computer, synchronization happens automatically anytime you connect your Treo to your computer, as described in the next section. You can also open the desktop sync software window on your computer to perform the following tasks:

䢇 Install applications from your computer to your Treo (see “Installing Applications From

Your Computer” on page 298) or to an expansion card inserted into the expansion card slot on your device (see “Installing Applications Onto an Expansion Card” on page 299).

䢇 Change which applications synchronize. 䢇 In ActiveSync desktop software on a Windows XP computer, enter settings to synchronize

wirelessly with Microsoft Exchange Server 2007 or with Exchange Server 2003 upgraded to Service Pack 2.

Did you know?

You can also change which applications synchronize (see “Changing Which Applications Sync” on page 314) and enter settings to synchronize wirelessly (see “Setting Up Wireless Synchronization” on page 308). Whether you enter changes on your Treo or on your computer, the changes are transferred to the other location the next time you synchronize.

48 Section 1C: Connecting to Your Computer

To open the desktop sync software, do one of the following: Windows XP: To open the ActiveSync desktop software window, double-click the ActiveSync

icon in the taskbar in the lower-right corner of your computer screen. (If you don’t see the ActiveSync icon in the taskbar, click Start > All Programs > Microsoft ActiveSync to open the ActiveSync window.)

Tip

Did you know?

You can set the ActiveSync window to open automatically when you connect your computer and your Treo. In the ActiveSync window, select File

> Connection Settings, and then check the Open ActiveSync when my device connects box.

The ActiveSync icon turns green when your device is connected to your computer. The icon is gray when your Treo is not connected to your computer.

Windows Vista: To open Windows Mobile Device Center, click Start > All Programs > Windows Mobile Device Center.

Desktop software installation also creates a folder for your Treo on your computer. By default, this folder is named MyTreo800 My Documents; the folder name changes when you assign your Treo a name. When your device is connected to your computer, opening My Computer or Windows Explorer (Windows XP) or Computer (Windows Vista) displays an icon representing your Treo. Double-click this icon to display folders containing items you synchronized, such as music files, pictures, and videos.

Section 1C: Connecting to Your Computer 49

Connecting Computer

Synchronizing With a USB Connection

Every time you connect your Treo to your computer, the desktop sync software automatically turns on and checks whether changes you made on the computer or on the device need to be synchronized.

Important

Note

Use the USB sync cable that came with your Treo. If you need to use a replacement cable, make sure it is approved by Palm for use with your

W smart device. Using an unapproved cable may cause sync errors.

Treo 800

If you’re switching from a previous Windows Mobile® device or from a device using Palm OS® by ACCESS, you can learn how to move content to your Treo by going to palm com/treo800wsprint-support

50 Section 1C: Connecting to Your Computer

1. Plug the sync cable into a USB port or a powered USB hub on your computer.

* Sync Cable

Connecting Computer

Tip

For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub.

2. Connect the sync cable to the bottom of your Treo.

Did you know?

Your Treo is being charged through your computer whenever the sync cable is connected to a powered USB port on your computer. However, it takes longer to charge your device through your computer than with the AC charger that came with your Treo.

Section 1C: Connecting to Your Computer 51

3. Check for synchronization progress: (If you don’t see the correct icons, make sure the

desktop synchronization software that came with your Treo is running on your computer.)

䡲 On your Treo, look for the animated ActiveSync icon at the top of your screen.

䡲 On your computer, look for the animated Sync icon in the taskbar: (Windows

XP) or (Windows Vista).

If you have any problems synchronizing, see “Synchronization” on page 360 for troubleshooting suggestions.

Tip

We recommend that you also use the included Sprite Backup utility to back up your information. This backup-and-restore utility preserves the data and settings that are not backed up during synchronization. Sprite Backup also protects your data and settings if your Treo is ever lost or stolen, or if you ever need to do a hard reset.

52 Section 1C: Connecting to Your Computer

Your Palm® Treo™ 800W

Smart Device

Section 2

Moving Around on Your Palm® Treo™ 800W Smart Device

In This Section

⽧ Moving Around on the Screen

⽧ Using the Keyboard

⽧ Opening and Closing Applications

⽧ Using Your Today Screen

Section 2A

Moving Around

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 55

Moving Around on the Screen

4 2

To move around on the Palm® Treo™ 800W smart device screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you can find your own

favorite way to scroll, highlight, and select items. Using the 5-way, press Right , Left , Up , or Down to move around on the screen.

Press Center to highlight and select items.

1 Up 2 Right 3 Down

4 Left 5 Center

Tip

Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.

The arrow icons that indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate that a list is available (see “Selecting Options in a List” on page 62).

56 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Scrolling Through Screens

As on a computer, on your Treo you scroll to move from field to field or from page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

䢇 On the 5-way (see “Moving Around on the Screen” on page 56), press Right , Left ,

Up , or Down to move to the next field, button, or action in that direction.

䢇 Press and hold Option (below the A key on the keyboard–see “Your Treo™ Smart

Device” on page 24) while pressing Up or Down to scroll one screen at a time. (These keys work just like the Page Up and Page Down keys on a computer keyboard.)

䢇 Press and hold Option while pressing Lef t or Right to jump to the top or bottom of

the current screen.

䢇 When viewing a screen with tabs, such as when adding a contact, press Down to scroll

to the tabs, and then press Left or Right to move between tabs.

䢇 When inside a text field, press Right or Left to move to the next character, and press

Up or Down to move between lines.

䢇 When inside a list, press and hold Up or Down to rapidly scroll through the list. 䢇 Tap an onscreen scroll arrow. 䢇 Tap and drag the slider of an onscreen scroll bar.

Moving Around

1 Scroll Arrows 2 Slider

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 57

Tip

When you are using applications such as Inbox, Internet Explorer® Mobile, and Word Mobile, press and hold

5-way to go to the beginning or end of the current line.

Option while pressing Left or Right on the

Closing Screens

To accept the information you entered on a screen and to return to the previous screen, do one of the following:

䢇 Press OK . 䢇 Use the stylus to tap or in the upper-right corner of the screen. (These buttons are

not accessible using the 5-way.)

Note

When you close a screen, the application still runs in memory. See “Viewing Memory Usage” on page 338 for instructions on viewing the amount of memory in use versus viewing the available memory. See “The Applications Are Running Slower Than Usual” on page 353 for instructions on closing applications and freeing up memory.

Highlighting and Selecting Items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.

The highlight can take one of two forms, depending on what is highlighted:

䢇 Border: This rectangular border highlights items such as an onscreen button (OK,

Dismiss, or Hide), a check box, an option, or a Web link.

* Border

58 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

䢇 Light text on a dark background: This highlights items such as a phone number, an email

address, text, or an item in a list.

After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus.

Tip

The best way to learn to use the 5-way is to experiment. Press the 5-way buttons, and as you do, follow the movement of the border around the screen. The behavior of the 5-way varies slightly in each application.

Highlighting Text

You can use the stylus to highlight text on the screen:

䢇 Tap and drag the stylus across the text you want to highlight. 䢇 To highlight a word, double-tap it. 䢇 To highlight a paragraph, triple-tap it.

Tip

When text is highlighted, you can press Backspace to delete the highlighted text.

Using the Softkeys

The left and right softkeys give you quick access to tasks that you can do on the current screen, so the softkey items vary from application to application and from screen to screen. Look on the screen directly above the softkeys to see the actions that they make available in the current application. If you don’t see a label above these keys, the keys are inactive from the current screen. In most cases the right softkey opens the menu and the left softkey activates a specific item, such as New or Edit. Remember that softkey functions vary from screen to screen, so be sure to check the onscreen label before pressing the softkeys.

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 59

Moving Around

1 Left Softkey Activates This Item 2 Right Softkey Activates This Item

Selecting Menu Items

In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). To get the most out of your Treo, it’s a good idea to familiarize yourself with the additional features available through the menu in various applications.

1. Press Menu (right softkey).

2. Press Up or Down to highlight a menu item.

3. If an arrow appears next to a menu item, press Center

or Right to display additional options for that item, and then press Up or Down to highlight a menu item. (To return to the main menu without making a selection, press Left .)

4. Press Center to select the menu item, or press Left

or Menu (right softkey) to close the menu and cancel your selection.

60 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Did you know?

You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right softkey) followed by the underlined letter in the menu item’s name.

Selecting Items in a Shortcut Menu

Most applications also provide access to context-sensitive shortcut menus—similar to the right-click menus on a computer. The shortcut menu items vary based on the highlighted selection.

1. Highlight the item or text for which you want to see a

shortcut menu.

2. Press and hold Center to open the shortcut menu.

3. Press Up or Down to highlight a menu item.

4. Press Center to select the menu item or press Left to

cancel your selection.

Tip

You can also tap and hold the stylus on an item to open the shortcut menu.

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 61

Moving Around

Selecting Options in a List

Lists enable you to select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field, along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section.

Tip

When selecting fields, you might not see the downward-pointing arrow until you press Center on the 5-way. In fields where you see a downward-pointing arrow but no rectangle, you must tap the arrow with the stylus to display the list.

You can do any of the following with a list:

䢇 Use the 5-way to highlight the field, and then press Center to display the items in the

list. Press Up or Down to highlight the item you want, and then press Center to make your selection.

䢇 Use your stylus to tap the arrow, and then tap the item in the list. 䢇 Press Left to exit the list and cancel your selection.

62 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Using the Keyboard

When using the keyboard, most people find it easiest to hold the Treo with two hands and to use the tips of both thumbs to press the keys.

1 Option 2 Shift 3 Space 4 Backlight 5 Backspace 6 Return 7 Alt

Understanding the Backlight

Your Treo includes both a keyboard backlight and a screen backlight for low light conditions. Both backlights turn on when you turn on the screen. The keyboard backlight turns off automatically after 30 seconds. When you use the keyboard again and the screen is already awake, the keyboard backlight turns on for another 30 seconds.

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 63

Moving Around

The screen backlight remains on until there is no keyboard activity for 30 seconds, and then the screen dims. The screen backlight turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time specified in Backlight Settings. The screen backlight also turns off when an application’s power-saving features turn it off. You can set different shut-off intervals depending on whether the Treo is operating on battery power or is connected to an external power source.

To change the screen backlight shut-off interval, do the following:

1. Press Start and select Settings.

2. Select the System tab, and then select Backlight .

3. On the Battery Power tab, select a shut-off interval from the list.

4. Select the External Power tab and select a shut-off interval from the list.

5. Press OK .

Tip

You can also adjust the backlight brightness. See “Adjusting the Brightness” on page 322 for details.

Entering Lowercase and Uppercase Letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

䢇 Press Shift and then enter a letter. (You don’t need to press and hold Shift while

entering a letter. When Shift is active, this symbol appears at the bottom of the screen: .)

䢇 Press Shift twice to turn on Caps Lock, and then enter a series of letters. (When Caps

Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift again.)

Tip

64 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

You can turn off the first-letter capitalization setting. For details see “Setting Input Options” on page 326.

Entering Numbers, Punctuation, and Symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

䢇 Press Option and then press the key of the desired character. (You don’t need to hold

Option while pressing the key. When Option is active, this symbol appears at the bottom of

the screen: .)

䢇 Press Option twice to turn on Option Lock, and then press the desired keys to enter a

series of characters. (When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option again.)

Did you know?

When you enter a phone number in the Dial Lookup field on the Tod ay screen, you don’t need to press Option to enter numbers or the # and * symbols.

Entering Passwords

You can't see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see “Entering Lowercase and Uppercase Letters” on page 64 and “Entering Numbers, Punctuation, and Symbols” on page 65.

Entering Other Symbols and Accented Characters

You can enter symbols and accented characters that don't appear on the keys by using the

alternate characters list.

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 65

Moving Around

1. Press Alt to display the alternate characters list.

2. Narrow the list by pressing the key that corresponds to the character you want. (See the

following table for a list of corresponding characters.)

Tip

The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate character available for the R key is ® and for the T key is ™. If you press the wrong key, press

Backspace to return to the full list of alternate characters. You can then

press another key.

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character.

If you don’t know which key to press to narrow the list when entering a symbol, you can scroll through the full list until you find the character you want.

Tip

If you want to enter an underscore (_), select it from the list that appears when you press Alt by itself.

66 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Symbols and Accented Characters

Press Alt and then press…

a á à ä â ã å æ A Á À Ä Â Ã Å Æ b or B ß cç ¢ © CÇ ¢ © d† ‡ D† ‡ Ð eé è ë ê E É È Ë Ê i í ì ï î I Í Ì Ï Î l or L £ nñ NÑ o ó ò ö ô œ õ O Ó Ò Ö Ô Œ Õ p or P ¶ r or R ® sß š Sß Š t or T ™

to select…

Moving Around

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 67

Press Alt and then press…

u ú ù ü û U Ú Ù Ü Û x or X x ¤ yý ÿ YÝ Ÿ 0° 1 ( + E) 1 ¼ ½ 2 ( + R) 2 3 ( + T) 3 ¾ ! ( + J) ¡ $ ( + H) € £ ¥ ¢ ; ( + K) : :-) :-( ;-) ? ( + N) ¿

Press Alt by itself to select these additional characters: _ • % = ÷ ^ [ ] { } < > « » ~ \ Ø μ |

to select…

68 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Opening and Closing Applications

2 4

Using the Buttons

The front of the Treo has four buttons that you can use to open and close applications.

1 Start 2 Calendar 3 OK 4 Inbox

Each of the buttons has two functions. To use a button’s primary function, simply press the button. To use a button’s secondary function, press and hold Option while you press the button. Pressing Phone/Talk or any of the buttons (except OK) automatically wakes up your Treo screen. See “Waking Up the Screen and Turning It Off” on page 34.

Button Primary Function Secondary Function

Start menu + Camera Calendar + Contacts OK (close window) + Task Manager Inbox + Messaging

Moving Around

Did you know?

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 69

You can open Internet Explorer Mobile by pressing and holding Option while pressing Phone/Talk. You can also customize many of the functions assigned to the buttons; see “Reassigning Buttons” on page 324 for details.

Using the Start Menu

You can access all the applications on your Treo through the Start menu:

1. Press Start to open the Start menu.

2. Use the 5-way navigator to highlight the application you want to use. (To view additional

applications, select Programs.)

Note

If an application appears in the Start menu, it does not appear in the Programs folder. For example, you see File Explorer when you press Start, but you do not see File Explorer when you select Programs.

3. Press Center to open the highlighted application.

4. (Optional) Press OK to return to the previous screen. (The current application

continues to run in the background.)

Did you know?

You can customize the Start menu. See “Arranging the Start Menu” on page 324 for details.

70 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Tip

With the Start menu open, you can press the letter underlined in the application’s name to open the application. For example, press

Help. You can also use the 5-way to select the shortcut icons at the top of

the Start menu when you want to open recently used applications.

In Programs, press a letter to jump to the first application that begins with that letter. For example, press C to jump to Calculator. Press C again to jump to

Camera, and so on.

H to open

Closing Applications

You can have several applications open at once, so you don’t need to exit an application to open another one. In most cases, applications close automatically when available memory is low, but you can also close applications manually.

1. Press and hold OK to open Task Manager.

2. Do either of the following:

䡲 Select the application you want to close and press End Task (left softkey). 䡲 Press Menu (right softkey) and select End All Tasks to close all your

applications.

Note

If you press OK to leave an application, the current application continues to run in the background. Manually closing applications helps conserve battery power and frees up memory.

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 71

Moving Around

Using Your Today Screen

From your To day screen you can quickly look up a contact, make a call, see your latest calendar appointments, see the number of unread email messages, and do a Web search.

䊳 To access your Toda y screen, press Power/End .

Tip

You can also access your Tod ay screen by pressing Start and selecting

Tod ay .

1. Title Bar and Status Information: See “Checking Signal Strength and Phone Status” on

page 107 to learn about the icons that appear in this area.

2. Dial Lookup: Enter a few letters of a contact’s name to look up a number, or simply

enter the number itself. Press Phone/Talk or Center to make the call. See “Dialing by Contact Name” on page 77 for more information.

3. Point of Interest Lookup: Enter the type of location you want to find and press

Center to view a list of search results. See “Finding a Point of Interest” on page 182 for details.

72 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

4. Speed-Dial Entries: Select a speed-dial button—either a picture or text—to call the

number assigned to it. (Speed-dial buttons are not displayed by default; see “Selecting Which Items Appear on Your Today Screen” on page 319 to learn how to show or hide speed-dial buttons. To learn how to create your own speed-dial buttons, see “Setting Up and Managing Speed-Dial Buttons” on page 91.)

5. Inbox Status: View the number of unread email messages for each of your email

accounts. Select this field to open the Inbox application.

6. Messaging Status: View the number of unread text messages. Select this field to open

the Messaging application. Scroll down to access more fields:

7. Live Search: Enter a term you want to look up, and press Center or Return to

view a list of search results from the Internet (data services connection required).

8. Calendar Status: View upcoming appointments. Select this field to open the Calendar

application.

You can select a picture for your Today screen background and select which items appear on the Tod ay screen. See “Today Screen Settings” on page 318 for details.

Moving Around

Did you know?

You can access the Toda y screen during a call by pressing Down to minimize Active Call view. To return to Active Call view, select it on the

Tod ay screen (just below the Dial Lookup field).

Section 2A: Moving Around on Your Palm® Treo™ 800W Smart Device 73

74 Section 2A: Moving Around on Your Palm® Tre o™ 8 00W Smart Device

Using the Phone Features

In This Section

⽧ Accessing Your Today Screen

⽧ Making Calls

⽧ Receiving Calls

⽧ Using Voicemail

⽧ What Can I Do When I’m On a Call?

⽧ Managing Multiple Calls

⽧ Setting Up and Managing Speed-Dial Buttons

⽧ Using a Phone Headset

⽧ Customizing Phone Settings

⽧ Controlling Your Roaming Experience

⽧ Checking Signal Strength and Phone Status

Section 2B

Phone Features

Section 2B: Using the Phone Features 75

Accessing Your Today Screen

You can make and receive calls and store speed-dial entries right from your Today screen.

1. To go to you r To da y screen, press Power/End .

Making Calls

Your Palm® Treo™ 8 00W smart device offers several ways to make phone calls. Try them all to discover which methods you prefer.

Dialing With the Keyboard

1. Go to your Tod ay screen.

2. Using the numbers on the keyboard, enter a phone

number.

3. Press Phone/Talk to dial.

You do not need to press Option to access the numbers on the keyboard. However, when dialing short numbers, such as 411, the Dial Lookup feature may display a list of contacts that include the short number. In this case, select the entry you want and press Phone/Talk to make the call.

76 Section 2B: Using the Phone Features

Dialing by Contact Name

You can look up contacts quickly by entering just a few letters of a contact’s name directly from your Today screen. Before you can dial a call by contact name, you must create some contacts (see “Adding a Contact” on page 238) or import them by synchronizing (see “Connecting to Your Computer” on page 41).

1. Go to your Tod ay screen (see “Accessing Your Today

Screen” on page 76).

2. Use the keyboard to type the first or last name of the

contact you want to call. (If you enter both the first and last name [or the first letters of each], enter a space between the two names.)

Tip

To delete letters when correcting a misspelled name, press Backspace.

3. After you find the contact you want, select the number you want to call.

4. Press Phone/Talk to make the call.

After you look up a contact, you can select how you want to communicate with that person. Highlight the contact’s name, press Center (or tap and hold with the stylus), and then select the communication method you want to use.

Tip

To see a contact’s address, company, and other details, highlight the name,

Center on the 5-way, and then select Open Contact.

press

Section 2B: Using the Phone Features 77

Phone Features

Dialing With a Speed-Dial Button

Before you can use a speed-dial button, you must create some speed-dial entries. See “Setting Up and Managing Speed-Dial Buttons” on page 91.

You can make a call with your speed-dial buttons by doing any of the following:

䢇 Highlight a speed-dial button with the 5-way, and then press

Center .

䢇 Tap a speed-dial button with the stylus. 䢇 Press and hold a Quick Key that you assigned to the

speed-dial button.

By default, speed-dial buttons do not appear on the Tod ay screen. When your speed-dial buttons are hidden, you can still use your Quick Keys to call a speed-dial number. To learn how to display your speed-dial buttons, see “Selecting Which Items Appear on Your Today Screen” on page 319. When your speed-dial buttons are visible, you can see more speed-dial buttons by highlighting the picture speed-dial area and pressing Right or Left repeatedly, or by highlighting the text speed-dial area and pressing Up , Down , Right , or Left .

Did you know?

You can dial an another number for a contact with a speed-dial button. Highlight the speed-dial button, press and hold then select a number from the shortcut menu.

Center on the 5-way, and

78 Section 2B: Using the Phone Features

Dialing by Company Name

1. Go to your Tod ay screen.

2. Press Menu (right softkey) and select Contacts.

3. Press Menu (right softkey) and select View By >

Company.

4. Press Power/End to return to your To da y screen.

5. Using the keyboard, begin entering the first few letters of

the company name.

6. Select the number you want to dial.

7. Press Phone/Talk to dial.

Dialing From a Web Page or Message

Your Treo recognizes most phone numbers that appear on Web pages or in messages (text or email).

1. Press Up or Down to highlight the phone number

you want to dial on the Web page or in the message.

2. Press Center to open the Phone dialog box, and then

select Ye s to dial.

Tip

If you can’t dial a phone number directly from a Web page or a message, then highlight the number, press and hold

Copy. Open the Dial Pad, and then press and hold Center on the 5-way to Paste. Press Phone/Talk to dial.

Center on the 5-way, and select

Section 2B: Using the Phone Features 79

Phone Features

Redialing a Recently Called Number

䢇 To dial the last number you called: Go to your Tod ay screen, and then press and hold

Phone/Talk .

䢇 To select from your most recently dialed numbers: Go to your Today screen, press

Phone/Talk , highlight the number or contact name you want to call, and then press Phone/Talk to dial. (If more than one number is associated with a contact, highlight the contact and press Right to access any alternate numbers for that contact.)

䢇 To select from a chronological list of calls: Go to your Today screen, press Phone/Talk ,

and then select Call Log. (Highlight the number you want to call, and then press Call [left softkey] to dial.)

Tip

Did you know?

You can also access the Call Log and Dial Pad from the Toda y screen by pressing

Menu (right softkey) and selecting Call Log or Dial Pad.

You can clear the list of recently dialed numbers. From the Call Log, press

Menu (right softkey) and select Delete Redial List.

80 Section 2B: Using the Phone Features

Dialing Using the Onscreen Dial Pad

The onscreen Dial Pad provides large numbers that you can tap with your finger or stylus. The numbers also include the corresponding letters so you can dial numbers that are expressed as letters.

1. Go to your Tod ay screen.

2. Press Menu (right softkey) and select Dial Pad.

3. Tap the onscreen Dial Pad to enter the number.

4. Press Phone/Talk to dial.

Did you know?

You can paste numbers directly into the Dial Pad. Copy a number from another application, switch to

5-way, and then select Paste to insert the number in the Dial Pad.

Dial Pad, press and hold Center on the

Receiving Calls

To receive calls, your phone must be on. To answer a call, do one of the following:

䢇 Press Phone/Talk . 䢇 Press Answer (left softkey). 䢇 If the headset is attached, press the headset button.

Tip

Section 2B: Using the Phone Features 81

See a picture of the person calling you. Learn how to assign a caller ID picture in “Assigning a Picture and Ringtone ID to a Contact” on page 101.

Phone Features

To ignore a call and send it to voicemail, do one of the following:

䢇 Press Power/End . 䢇 Press Menu (right softkey) and select Ignore.

Tip

You can also ignore a call and send a text message. Press Menu (right softkey) and select send text messages, but you cannot use data features such as Web browsing and sending and receiving email.

Ignore with text message. During a voice call you can

To silence the ringer while your device is ringing, do any of the following:

䢇 Press any key or button except Phone/Talk, Power/End, Start, OK, or Alt. 䢇 Use the Volume button to turn the ringer sound all the way down. 䢇 Slide the Ringer switch to Sound Off to immediately silence all system sounds

including the ringer. (Your Treo vibrates briefly when you set the Ringer switch to Sound Off . All sounds remain off until you slide the Ringer switch back to Sound On .)

When you silence the ringer, you can either press Phone/Talk to answer the call, press Power/End to send the call directly to voicemail, or let it ring through to voicemail.

Tip

Did you know?

If music is playing when a call arrives, the music pauses as soon as the device starts ringing, and remains paused during your call. Music playback resumes automatically when the call ends or the ringing stops. The

Windows Media® Player screen remains on if you don’t answer the call, and it closes if you do. When playback resumes, the Windows Media Player screen remains in the background even after playback resumes.

When you are on a plane, you can turn off your phone and all wireless services using Wireless Manager (see “Turning Wireless Services On and Off” on page 340). But you can still wake up the screen and use any application that doesn’t require wireless services, like the calendar, music player, and games. You can even read and write email and text messages while your phone is off, but you cannot send or receive email or text messages.

82 Section 2B: Using the Phone Features

Using Voicemail

Your voicemail number is preset when you activate your device. The first time you call voicemail, you are prompted to create your voicemail password. If necessary, please contact Sprint for assistance with your voicemail password.

Setting Up Voicemail

1. Go to your Tod ay screen (see “Accessing Your Today Screen” on page 76).

2. Press and hold 1 on the keyboard to dial the Sprint voicemail system.

3. Follow the voice prompts to set up your voicemail.

Tip

If your speed-dial buttons are visible, you can tap the Voicemail speed-dial button with your stylus to call the Sprint voicemail system. See “Selecting Which Items Appear on Your Today Screen” on page 319 to learn how to display your speed-dial buttons.

Retrieving Voicemail From a Notification

You can retrieve voicemail messages when you receive a notification, or you can dismiss the notification and retrieve the messages later.

When you have a new voicemail message, the following notification appears:

䢇 To hear your message now, press Listen (right softkey). 䢇 To retrieve your message later, press Dismiss (left

softkey).

Retrieving Voicemail Messages From the Today Screen

When you have unretrieved voicemail messages, the Missed Call icon appears on the screensaver, and when the screen is awake, a Voi cemai l icon also appears at the top of your screen.

Section 2B: Using the Phone Features 83

Phone Features

1. Go to your Tod ay screen.

2. Press and hold 1 on the keyboard to call the Sprint voicemail system.

3. Enter your voicemail password using the keyboard, or press Extra Digits (left

softkey) if you defined this option (see “Creating a Speed-Dial Button” on page 92 for details).

4. Select Play to listen to your messages.

5. Use any of the following onscreen controls while listening

to your messages:

Play the previous message. Save the current message. Play the current message. Delete the current message. Repeat the current message. Play the next message.

You do not need to press Option to enter numbers, *, or # while checking voicemail or during any other call that requires interaction with an automated voice system.

Tip

Note

When a Voicemail icon appears at the top of the screen, you can tap the icon to retrieve your voicemail.

If you have trouble accessing a voicemail system, try changing the Dial Pad tone setting. See “Selecting Your Call Settings” on page 101.

84 Section 2B: Using the Phone Features

Clearing the Voicemail Icon

After you retrieve your voicemail messages, the Voicemail icon at the top of your screen usually disappears. If it doesn’t, you can clear the Voicemail icon manually.

1. Press Start and select Settings.

2. On the Personal tab, select Phone .

3. Select the Services tab.

4. Select Clear Voicemail Icon and then press Center .

What Can I Do When I’m On a Call?

When you make or receive a call, Active Call view appears on your Today screen.

1 Current Duration of Call 2 Caller’s Name and Number 3 Mute 4 Speakerphone

Tip

When a call lasts longer than 30 seconds, the screen dims. To wake up the screen, press any key, except Power/End.

Section 2B: Using the Phone Features 85

Phone Features

During a call, you can do any of the following:

䢇 Navigate around the Today screen: Press Down to minimize Active Call view into a

field on the Tod ay screen (just below the Dial Lookup field). Then press Up or Down to move around on the Today screen. To expand Active Call view to its original size, highlight it and press Center .

䢇 Put the call on hold: Press Hold (left softkey). (To take the call off hold, press Off

Hold [left softkey].)

䢇 Use the speakerphone: Select Speakerphone . (To turn off the Speakerphone,

select .)

䢇 Mute the microphone so you can’t be heard: Select Mute . (To turn the microphone

back on, select Mute .)

䢇 Switch to another application: Press Start and select the application. (You can also

press Calendar or Inbox to switch to those applications.)

Did you know?

You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call.

Returning to a Call From Another Application

You can use many other applications on your Treo while holding a phone conversation, including the organizer and Messaging features. However, to browse the Web or check email during a call, you must connect to a Wi-Fi network. You cannot use the Sprint network to open a Mobile Broadband (EVDO) or Sprint 1xRTT data connection during a call; you can use the Sprint network for one activity at a time: phone or data. How can you tell which kind of network you’re connected to? See “Checking Signal Strength and Phone Status” on page 107.

䊳 From any application, press Phone/Talk to return to Active Call view on your

Today screen.

86 Section 2B: Using the Phone Features

Ending a Call

Do one of the following:

䢇 Press Power/End . 䢇 Press the headset button (if the headset is attached and has a button on it). (Some

headsets do not have a button.)

Saving Phone Numbers

After you complete a call, you are prompted to add the number if it is not already in your Contacts list.

䢇 To create a new contact for this number, select Create New

Contact.

䢇 To add this number to an existing contact, select Copy and

Add and then select a contact name.

䢇 To decline adding the number, press Dismiss (left

softkey).

䢇 To permanently disable the Add Contact prompt, select Don’t show this again.

Did you know?

Tip

If an incoming call uses caller ID blocking, you do not see the Add Contact prompt.

You can turn the Add Contact prompt on and off at any time. From your

Tod ay screen, press Menu (right softkey) and select Preferences > Phone Settings. On the Phone tab, check the After calls from numbers that are not in Contacts, ask if I want to add them box to turn on the Add Contact

prompt, or uncheck this box to turn off the Add Contact prompt.

If you don’t add a number right away, follow these steps to add it later:

1. Go to the Call Log (see “Redialing a Recently Called Number” on page 80).

2. Highlight the number you want to save.

Section 2B: Using the Phone Features 87

Phone Features

3. Press and hold Center to open the shortcut menu, and then select Save to Contacts.

4. Enter the information for the entry.

5. Press OK .

Tip

You can also save contact information from other applications, such as

Messaging.

Forwarding Calls

You can forward calls to another phone number. Please check with Sprint about availability and pricing of forwarded calls; additional charges may apply.

1. Go to your Tod ay screen (see “Accessing Your Today Screen” on page 76).

2. Enter *72 followed by the number to which you want to forward your calls. (For example:

*724155551234)

3. Press Phone/Talk . (A confirmation tone sounds.)

4. When you’re ready to turn off call forwarding, dial *720 and then press Phone/Talk .

Tip

If *72 and *720 do not turn call forwarding on and off, please contact Sprint to obtain the forwarding codes for your area.

After you turn on call forwarding, call your Treo to confirm that call forwarding is active.

Managing Multiple Calls

Your Treo offers many advanced telephone features, including call waiting and three-way calling. When you’re handling multiple calls at the same time, keep the following in mind:

䢇 When you’re on a call, you can make a second call and create a three-way conference

call, but you cannot swap between the two calls.

88 Section 2B: Using the Phone Features

䢇 When you’re on a call and a second call comes in, you can swap between the two calls,

but you cannot create a three-way conference call.

䢇 When two calls are active, you can return to the first call by asking the person on the

second call to hang up, or you can hang up both calls by pressing Power/End .

Answering a Second Call (Call Waiting)

When you’re on a call and you receive a second call, the call-waiting notification appears. You can do any of the following:

䢇 Place the first call on hold and answer the new call: Press Answer (left softkey) or

Phone/Talk .

䢇 Send the new caller a text message: Press Menu (right softkey) and select Ignore

with text message.

䢇 Hang up the first call: Press Power/End . (The second call becomes an incoming call

alert, which you can choose to answer or ignore.)

䢇 Send the new call to voicemail: Press Menu (right softkey) and select Ignore.

Making a Second Call

You can make a second call while your first call is still active.

1. Press Hold (left softkey) to put the first call on hold.

2. To dial a second number, use any of the methods

described in “Making Calls” on page 76. (If you’re dialing by contact name or with the keyboard, you must first use the 5-way to select the Dial Lookup field.)

When two calls are active, your Toda y screen includes two call status sections, each representing one of the calls.

Phone Features

Section 2B: Using the Phone Features 89

Making a Conference Call

When you’re on a call, you can make a second call and create a three-way conference call. Additional charges may apply, and minutes in your account may be deducted for each active call. Please contact Sprint for more information.

1. Put the first call on hold, and then place a second call.

2. Press Conference (left softkey); this joins you and the

two other calls in a conference.

3. After you finish, press End conference (left softkey);

this ends the second call and returns you to the first call. (If you’re ready to hang up both calls, press Power/End instead.)

Did you know?

If one of the people you called hangs up, you and the remaining caller stay connected. The screen does not change to indicate that one of the callers has hung up. If you initiated the call and are the first to hang up, all three callers are disconnected.

Using Flash Mode During a Call

Flash mode is an alternate way to manually manage your calls while one or more calls are active. The preferred methods are described in “Making a Second Call” on page 89, “Answering a Second Call (Call Waiting)” on page 89, and “Making a Conference Call” on page 90. Flash mode is often used during a conference call when one of the calls has ended but the other remains connected.

1. While a call is in progress, press Phone/Talk from Active Call view.

2. Select Send Key (Flash) to enter Flash mode.

90 Section 2B: Using the Phone Features

3. Depending on the state of your active call, pressing Flash (left softkey) or the

headset button (if the headset is attached and has a button on it) does one of the following:

䡲 If you have two independent active calls (not a conference call), you can swap

between them if the second call is an incoming call.

䡲 If you have one active call, you can dial another number. You can press Flash

(left softkey) again to set up a conference call.

䡲 If you have two calls in conference with you, press Flash (left softkey) to hang

up the second call, and then dial another number to create a new three-way conference call.

4. Press Power/End to exit Flash mode and end all calls.

Setting Up and Managing Speed-Dial Buttons

Your Treo lets you create both picture and text speed-dial buttons so that you can use Quick Keys or select a button on the Today screen to quickly dial a number.

Did you know?

When you highlight a speed-dial button and press and hold Center on the

5-way, you can choose another number for that contact. For example, if you

create a speed-dial button for your friend Steve’s home phone number, you can highlight Steve’s speed-dial button, press and hold Center, and then choose his wireless number instead of his home number.

Section 2B: Using the Phone Features 91

Phone Features

Creating a Speed-Dial Button

You can create up to 20 picture buttons and 50 text buttons. By default, speed-dial buttons do not appear on the Today screen. To learn how to display your speed-dial buttons, see “Selecting Which Items Appear on Your Today Screen” on page 319.

1. Go to your Tod ay screen (see “Accessing Your Today

Screen” on page 76).

2. Press Menu (right softkey) and select New Speed Dial.

3. Do either of the following:

䡲 Select Link to contact, select the contact you want to

link to this button, and then select the number you want to dial with this button.

䡲 Select Label and enter a name for this button, and then select Number and enter

the phone number you want to dial with this button.

Did you know?

You can enter additional numbers to dial, such as a password or extension. (You can also enter the star [*] and pound [#] symbols.) To enter a one-second pause, enter a comma [,]. To enter a two-second pause,

p. To indicate that you want to press the Extra Digits softkey before

enter dialing the additional numbers, enter

w followed by the additional numbers.

4. If this button is linked to a contact entry with a picture, select either Text Speed Dial or

Picture Speed Dial to indicate which type of button you want to create.

Tip

You can add a special ringtone to a contact associated with the speed-dial button. See “Adding a Contact” on page 238.

92 Section 2B: Using the Phone Features

5. (Optional) Select the Advanced tab and set any of the

following options:

䡲 Quick Key. When the Tod ay screen is displayed, you

can press and hold the Quick Key to instantly dial this number—even if your speed-dial buttons are hidden. (Quick Keys can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another speed-dial button. You can create up to 50 Quick Keys for speed-dial buttons and 20 Quick Keys for picture speed-dial buttons.)

䡲 Show voice mail buttons: Display voicemail playback controls after you dial this

speed-dial number. (When this option is checked, you can enter numbers below each control to tailor the controls to your voicemail system. You cannot select these controls with a stylus.)

Play the previous message. Save the current message. Play the current message. Delete the current message. Repeat the current message. Play the next message.

6. Press OK .

Phone Features

Tip

The playback controls for the Sprint Voicemail speed-dial button are already set up for the Sprint voicemail system. You can also create speed-dial buttons for other voicemail systems, such as your office or home, and you can set the voicemail playback controls to work with those voicemail systems.

Section 2B: Using the Phone Features 93

Editing a Speed-Dial Button

1. Go to your Tod ay screen.

2. Press Menu (right softkey) and select Speed Dial Options.

3. Highlight the speed-dial button you want to edit.

4. Press Menu (right softkey) and select Edit.

5. Make the desired changes.

6. Press OK .

Tip

If your speed-dial buttons are visible, you can edit a speed-dial button by highlighting the button you want to edit, pressing and holding open the shortcut menu, and then selecting

Edit Speed Dial.

Center to

Deleting a Speed-Dial Button

1. Go to your Tod ay screen.

2. Press Menu (right softkey) and select Speed Dial Options.

3. Highlight the speed-dial button you want to delete.

4. Press Menu (right softkey) and select Delete.

5. Select Ye s to confirm deletion.

Arranging Your Speed-Dial Buttons

1. Go to your Tod ay screen.

2. Press Menu (right softkey) and select Speed Dial Options.

3. Highlight the button you want to move.

4. Press Option + Up , Down , Right , or Left to move the button in that

direction.

5. Press OK .

94 Section 2B: Using the Phone Features

Using a Phone Headset

You can connect a phone headset for hands-free operation.

Important

Note

If driving while using a phone is permitted in your area, we recommend using a headset or a hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

To charge your Treo while using a wired headset, you must use a Palm Treo 800 Power/Audio Adapter (sold separately). For information on this accessory, visit palm.com/treo800wsprint-support

Phone Features

Section 2B: Using the Phone Features 95

1 Microphone

2 Headset Button 3 Speakers

The headset button is context-sensitive, and it performs various actions based on the situation. You can press the headset button to perform any of the following tasks:

䢇 Answer an incoming call. 䢇 Respond to call waiting. 䢇 Hang up all calls. 䢇 Swap between calls if the second call is an incoming call. 䢇 Create a conference call if the second call is an outgoing call.

96 Section 2B: Using the Phone Features

Headset Specifications

You can use the headset that came with your Treo or compatible third-party headsets. Here are tips for selecting a headset:

䢇 Your Treo works with headsets that have a microUSB standard B connector that is USB

2.0 compatible. To use a headset with a 2.5mm, 3-pin connector, you must attach an adapter (sold separately).

䢇 When in doubt, ask the third-party headset manufacturer if the product is compatible with

your Treo 800 performance, your headset may be incompatible with your Treo.)

䢇 Headsets designed for previous Treo smart devices are not compatible with the Treo 800W

smart device.

W smart device. (If you hear a headset buzz or poor microphone

Tip

The stereo headset included with your device allows you to listen to music in stereo. You do not need to use a stereo adapter. For more information on compatible audio accessories, visit palm.com/treo800wsprint-support

Using a Hands-Free Device With Bluetooth® Wireless Technology

Your Treo is also compatible with many headsets enabled with Bluetooth® wireless technology version 1.2 or 2.0. For a list of compatible hands-free devices with Bluetooth wireless technology, go to palm.com/treo800wsprint-support

Note

You can use a stereo Bluetooth headset that is A2DP-enabled to listen to MP3 files on your Treo. You cannot, however, use a mono Bluetooth headset to listen to MP3 files.

Section 2B: Using the Phone Features 97

Phone Features

Before You Begin

Before you can transfer a call between your Treo (with or without a wired headset) and a Bluetooth hands-free device, the Bluetooth device must be within range of your Treo and you must have previously set up a partnership with the Bluetooth device. To learn how to set up and connect to Bluetooth devices, see “Connecting to Devices With Bluetooth® Wireless Technology” on page 196.

Here are tips for working with a Bluetooth hands-free device:

䢇 To answer a call from a Bluetooth hands-free device, press the button on the hands-free

device when the phone rings. (If you answer a call from your Treo, the call audio stays on your Treo, unless you transfer the call to your hands-free device.)

䢇 To make a call using a Bluetooth hands-free device, enter the number on your Treo and

then press Phone/Talk .

䢇 To transfer a call from the handset to a Bluetooth hands-free device during a call, press

Menu (right softkey) and select Connect Bluetooth. (To transfer the call back to the handset, press Menu [right softkey] and select Cancel Bluetooth.)

䢇 To transfer a call from a wired headset to a Bluetooth hands-free device, unplug the wired

headset and press the button on the Bluetooth hands-free device.

䢇 If you have more than one compatible Bluetooth hands-free device, the one you

connected to your Treo last becomes the active device.

98 Section 2B: Using the Phone Features

Customizing Phone Settings

Before You Begin

Turn on your phone to access your phone settings. See “Turning Your Phone On and Off” on page 35.

Selecting Ringtones and Vibrate Settings

You can set various tones for various types of incoming phone calls and notifications.

Did you know?

1. Press Start and select Settings.

2. On the Personal tab, select Sounds & Notifications .

3. Select the Notifications tab.

4. Select the Event list, and then select which type of call or

notification you want to set the ringtone for:

䡲 Phone: Known Caller: The ringtone for an incoming

call from someone in your contact list or speed-dial list. (The caller’s name appears on the screen when you receive the call.)

䡲 Phone: Missed call: The notification tone for a call you

did not answer.

䡲 Phone: Roaming: The ringtone for a call that comes in when you’re outside the

Sprint National Network.

䡲 Phone: Unknown Caller: The ringtone for an incoming call from someone who is

not in your contact list or speed-dial list.

You can download MP3, MIDI, QCELP, WAV, and WMA ringtones directly to your Treo (see “Downloading Files and Images From a Web Page” on page 176). You can also download ringtones to your computer and then email them to your device.

Phone Features

Section 2B: Using the Phone Features 99

䡲 Phone: Voice mail: The notification tone for a new voicemail.

Tip

For the Missed call and Voice mail options, you can select sound and display options instead of ring type and ringtone options.

5. Select the Ring type list, and then select the ring style for the selected type of call.

6. Select the Ring tone list, and then select the sound for the selected type of call.

7. (Optional) Select Play to preview the sound.

8. Check the Vibrate when… boxes to turn the vibrate feature on or off based on the

Ringer switch setting.

9. Repeat steps 4 through 7 to select ringtones for other types of calls.

10. Press OK .

Tip

Did you know?

To record, preview, delete, and send sounds on your Treo, select the

Manage tab. To record a sound, press Menu (right softkey) and select New Sound. To play a sound, select it. To delete a sound, highlight it and press Backspace. To send a sound, highlight it, press Menu (right softkey), and

select

Send Sound.

You can also select tones for events other than phone calls. For example, select a tone to let you know when a new email message arrives, or when your Treo detects a wireless network.

Adjusting Volume Settings

䢇 Call volume: While a call is in progress, press the Volume button (on the side of your Treo)

to adjust the call volume.

䢇 Music/Video volume: While playing music or a video, press the Volume button to adjust

the music/video volume.

100 Section 2B: Using the Phone Features

Palm TREO 800W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome to Sprint

How to Use This Guide

Where to Learn More

For a Quick Introduction

While Using Your Treo

If You Need More Information

Managing Your Account

Sprint 411

Sprint Operator Services

Your Setup

Setting Up Your Palm® Treo™ 800W Smart Device

What You Need

Hardware

Documentation

Software

Your Treo™ Smart Device

Inserting the Battery

Charging the Battery

Checking Battery Power

Maximizing Battery Life

Setting Up Service

Turning Your Palm® Treo™ 800W Smart Device On and Off

Waking Up the Screen and Turning It Off

Turning Your Phone On and Off

Making Your First Call

Adjusting Call Volume

What’s My Phone Number?

Setting Up Your Voicemail

Creating Sprint Account Passwords

Account Password

Voicemail Password

Sprint Power VisionSM Password

Connecting to Your Computer

Synchronization Methods

Synchronizing With Desktop Sync Software

Synchronizing Wirelessly With the Server

What Can I Synchronize?

Setting Up Your Computer for Synchronization

System Requirements

Installing ActiveSync® Desktop Software: Windows XP

Using the Desktop Sync Software

Synchronizing With a USB Connection

Moving Around on Your Palm® Treo™ 800W Smart Device

Moving Around on the Screen

Scrolling Through Screens

Closing Screens

Highlighting and Selecting Items

Highlighting Text

Using the Softkeys

Selecting Menu Items

Selecting Items in a Shortcut Menu

Selecting Options in a List

Using the Keyboard

Understanding the Backlight

Entering Lowercase and Uppercase Letters

Entering Numbers, Punctuation, and Symbols

Entering Passwords

Entering Other Symbols and Accented Characters

Symbols and Accented Characters

Opening and Closing Applications

Using the Buttons

Using the Start Menu

Closing Applications

Using Your Today Screen

Using the Phone Features

Accessing Your Today Screen

Making Calls

Dialing With the Keyboard

Dialing by Contact Name

Dialing With a Speed-Dial Button

Dialing by Company Name

Dialing From a Web Page or Message

Redialing a Recently Called Number

Dialing Using the Onscreen Dial Pad

Receiving Calls

Using Voicemail