This product also is licensed under United St ates patent 6,058,304.
This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside
of this product is prohibited without a license from Microsoft or an
authorized Microsoft subsidiary.
NetFront Communications, Inc. in the United States of America and
is used under a license. A portion of this software includes software
modules developed by the Independent JPEG Group.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm Take Back and Recycling Program
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, Treo
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit www.palm.com/recycle
for additional details and information about how you can help reduce
electronic waste.
or in the US call 877-869-7256
Waste disposal
This symbol indicates that Palm products should be recycled and not
be disposed of in unsorted muni cipal waste. Palm products should be
sent to a facility that properly recycles electrical and electronic
equipment. For information on environmental programs visit:
www.palm.com/environment
Tr e o™ 755P smartphone! In one
compact and indispensable device, you
now have all of the following:
• An advanced mobile smartphone
• Mobile email (corporate and personal)
• High-speed Internet connection and
data transfer with 1xRTT and EVDO
support
• Palm OS
KEY TERM
Calendar, Contacts, Tasks, and Memos
applications are collectively referred to as
organizer or PIM (personal information
manager) applications.
• Expansion capability (miniSD)
• A 1.3-megapixel digital camera
• Text messaging
• A media player
• Productivity software
This guide helps you set up your Treo
smartphone and learn to use it.
®
organizer applications
Organizer applications: The
NOTE Phone and text messaging services
require a service contract with your
wireless service provider. Web and email
services require a service contract and
high-speed data service from your wireless
service provider. Data speeds vary based
on network availability and capacity.
What’s in the box?
You should have received all the following
items in the Treo smartphone box:
Hardware
• Treo smartphone
• Rechargeable battery
• AC charger with international adapter(s)
(if required in your region)
• USB sync cable
• Stereo headset
Documentation and software
• Read This First booklet
• Quick Reference
WELCOME
1
• Palm Software Installation CD, which
includes the following:
®
• Palm
Desktop software
• Links to bonus software for your
smartphone
• User Guide (this guide)
• User Guide for the VersaMail
®
Application
• Palm warranty
• Software license agreement
What do I need to
get started?
As you work through the instructions in this
guide, you’ll need all the items that came in
the Treo 755
in the box?), as well as the following:
• An activated account with your wireless
service provider
• A location with wireless coverage for
your smartphone
• An electrical outlet
P smartphone box (see What’s
• The computer with which you want to
synchronize your personal information
• The Palm Software Installation CD
included in the box
Where to learn more
For a quick introduction
Quick Tour:
smartphone’s features. You can open it
any time. Press
select
While using your Treo smartphone
On-device User Guide:
version of this guide, available right on your
smartphone. To open the on-device guide,
press
User Guide
Tips:
tips for getting the most out of your
smartphone. Some tips are available from a
menu: open an application, press
select
Introduces you to many of your
Quick Tour
Applications
, select the
Applications
.
Support
, and then
A specially formatted
, select
My Treo
tab, and then select
.
Many of the built-in applications include
Menu
Options
, and then select
Tips
. Other
,
2
WELCOME
tips are available when you select a
Tips
icon in the upper-right corner of a dialog box.
Online support from Palm:
For up-to-date
downloads, troubleshooting, and support
information, go to
http://go.palm.com/treo755p/
.
If you need more information
Windows Vista™ users:
For information on
using your smartphone and desktop software
with Windows Vista, visit www.palm.com/
windowsvista.
Books:
Many books about Palm OS® devices
are available from local or online book
retailers (look in the computers section), or
visit http://go.palm.com/treo755p/
Online forums:
Consult online Treo device
.
user discussion groups to swap information
and learn about topics you may find nowhere
else. For details, visit http://go.palm.com/
treo755p/.
Customer service from your wireless
service provider: For questions about your
mobile account or features, contact your
wireless service provider’s technical
support department or your wireless
service provider’s customer service and
billing department.
WELCOME
3
4
WELCOME
CHAPTER
Setting up
You’re about to discover the many things about your
®
Palm
Tr eo™ 755P smartphone that will help you better
manage your life and have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, take these few easy steps to set up.
Protect your screen. Be careful to store
your smartphone away from items that might
scratch or crush the screen. Visit http://
go.palm.com/treo755p/ to find carrying cases
and other useful accessories.
DID YOU KNOW
only when the light is on.
DID YOU KNOW
is on, you can press and hold the Side button
to open an application of your choice; see
Reassigning buttons
?
The indicator light is visible
?
When your smartphone screen
for details.
SMARTPHONE OVERVIEW
CHAPTER
7
1
Camera lens
Battery door release
Speaker
Self-portrait mirror
Multi-connector
Headset jack
Microphone
Stylus
Infrared
(IR) port
MiniSD
expansion card
slot
SETTING UP
CHAPTER
Back view
IMPORTANT The Treo smartphone
speaker includes a large magnet, so be
sure to keep your smartphone away from
credit cards or other items that could be
demagnetized.
SMARTPHONE OVERVIEW
8
SETTING UP
Ringer switch
Sound Off
Sound On
Battery door
release
1
Top view
DID YOU KNOW
sounds, including music, at once; you don’t
need to hunt for “off” or “mute” settings in
individual applications.
?
The Ringer switch silences all
Installing the battery
1 Press the battery door release, and
slide the battery door downward to
remove it from your smartphone.
2 Align the metal contacts on the battery
with the contacts inside the battery
compartment.
3 Insert the battery into the compartment
at a 45-degree angle, and then press it
into place.
CHAPTER
INSTALLING THE BATTERY
9
1
Battery
contacts
Smartphone
contacts
SETTING UP
CHAPTER
TIP
If your smartphone does not turn on, you
need to connect it to the AC charger. If it still
does not turn on after you connect the AC
charger, then do a soft reset. See Performing
a soft reset.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
4 Slide the battery door onto the back of
the smartphone until it clicks into place.
5 When the language selection screen
appears, select the language you want
to use.
IMPORTANT You must select the same
language on your smartphone and desktop
software.
6 Follow the onscreen instructions to set
up your smartphone.
your phone. After activation, we
recommend charging your smartphone for
3.5 hours (or until the indicator light is solid
green) to give it a full charge. See
M
aximizing battery life for tips on
maximizing the life of your smartphone’s
battery.
TIP
To avoid draining the battery, charge your
smartphone every day, especially if you use
your phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your smartphone until you recharge the
battery or connect your smartphone to a
power source.
?
If your battery ever becomes
CHARGING THE BATTERY
10
SETTING UP
Indicator light
1
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Connect the charger cable to the
bottom of the smartphone. Make sure
the arrow on the connector is facing up,
toward the screen.
DID YOU KNOW
smartphone by connecting it to your computer
with the sync cable. You can do this with or
without using the charger cable (see
C
onnecting your Treo smartphone to your
computer).
Keep in mind that it takes longer to charge the
battery using the sync cable, and if your laptop
isn’t plugged into a power source, it can drain
the laptop’s battery.
?
You can also charge your
4 To confirm that your smartphone is
charging, check the indicator light on
your smartphone.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
CHAPTER
CHARGING THE BATTERY
11
1
Battery icon
SETTING UP
CHAPTER
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light doesn’t turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
TIP
To see exactly how much power is left in
your battery, tap the onscreen battery icon.
When your smartphone is on (see Turning
your phone on and off), the onscreen
battery icon displays the charging status:
A red lightning bolt indicates that
the battery is connected to a wall
outlet and is charging.
A green lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
A partial battery without a
lightning bolt indicates that the
battery is not connected to a wall
outlet and it has some power.
An almost empty battery that is
red at the bottom indicates that
you need to charge the battery
immediately.
Maximizing battery
life
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
DID YOU KNOW
as a spare for long airplane trips or periods
of heavy use. To purchase batteries that are
compatible with your smartphone, go to
http://go.palm.com/treo755p/
?
You can buy an extra battery
.
MAXIMIZING BATTERY LIFE
12
SETTING UP
1
• Charge your smartphone whenever
you’re at your desk, or charge it
overnight. The Li-ion battery has a much
longer useful life when it is topped off
frequently, versus charging it after it is
fully drained.
• Your smartphone’s wireless features
(phone, email, messaging, and web)
and media features (camera, media
players, eBooks, and games) consume
more power than its organizer features.
If you spend a lot of time using the
wireless and media features, keep an
eye on the battery icon and charge
when necessary.
• If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your phone (see Turning
your phone on and off) and let all calls
be picked up by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use your
smartphone’s nonwireless features.
• Turn down the screen brightness (see
Adjusting the brightness
• Decrease the settings in Power
).
Preferences and turn off Beam Receive
(see Optimizing power settings
• Turn off the Bluetooth
®
).
feature if you’re
not using it. See Connecting to a
Bluetooth hands-free device.
Making your first call
BEFORE YOU BEGIN If Phone Off
appears in the title bar, you need to turn on
your phone (see Turning your phone on and
off). If No Service appears in the title bar,
you are outside a wireless coverage area. If
you believe you are in a wireless coverage
area and this problem persists, contact
your wireless service provider for
assistance.
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your keyboard
(Keyguard) for more info).
CHAPTER
MAKING YOUR FIRST CALL
13
1
Volume button
CHAPTER
SETTING UP
3
If you haven’t already activated your phone,
follow
your wireless service provider’s
activation
steps before continuing
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial.
6 After you finish the call, press Power/
End to end the call.
TIP
You can also dial phone numbers with the
number pad on the keyboard. See Dialing
using the keyboard for details.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
• To increase the volume, press the upper
half of the Volu me button.
.
• To decrease the volume, press the
lower half of the Vol um e button.
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
).
2 Press Phone .
3 Press Menu .
4 Select Options, and then select Phone
Info.
MAKING YOUR FIRST CALL
14
SETTING UP
Look here for
your phone
number
1
TIP
If your phone number doesn’t appear in
Phone Info, turn your phone off and on again
before you recheck Phone Info. If your phone
number still doesn’t appear, contact your
wireless service provider to confirm that your
phone has been activated.
Setting up your
computer
You need to install the desktop software
and connect the sync cable so that you can
synchronize the info on your computer and
the info on your smartphone. You can use
either Palm
or Microsoft Outlook
separately) as your desktop software.
®
Desktop software (included)
®
for Windows (sold
Synchronization means you can enter or
change info on your smartphone or on your
computer and then sync to automatically
update the info in both places. There’s no
need to enter the info twice. We strongly
recommend that you sync your
smartphone with your computer frequently
to keep your info up-to-date (and backed
up) in both locations.
System requirements
Your computer should meet the following
minimum system profiles:
• Windows 2000, XP Service Pack 2 or
Windows Media Center Edition 2005
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
CHAPTER
SETTING UP YOUR COMPUTER
15
1
SETTING UP
CHAPTER
Windows XP users: To sync your info, you
must install Palm Desktop software from
the Palm Software Installation CD that
came with your smartphone—even if you
sync with Outlook (sold separately) or
another third-party application.
Windows Vista users: Before inserting
the Palm Software Installation CD, go to
www.palm.com/windowsvista
where you’ll
find instructions and information about
using your smartphone and desktop
software with Windows Vista.
Upgrading from another Palm OS
NOTE If you are setting up your first Palm
OS device, skip ahead to C
®
device
onnecting your
Treo smartphone to your computer.
You can transfer all compatible applications
and information from your previous Palm
®
OS
device to your new Treo 755P
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your new Treo
smartphone. Quarantined files are not
installed on your smartphone, nor are they
deleted; these files are placed in a new
folder on your computer: C:\Program
Files\Palm\device name\PalmOS5
Incompatible Apps. (On some systems
Palm may be replaced with palmOne or
Handspring.)
TIP
If you have third-party applications on the
device you are upgrading from, you may want
to review the info in Upgrading
kinds of apps you do not want to try to install
on your new device. The info in Upgrading
also useful if you run into other problems
during the upgrade process.
that lists the
is
smartphone. This includes your calendar
events, contacts, memos, and tasks, as
well as your application settings and any
compatible third-party applications
and files.
SETTING UP YOUR COMPUTER
16
SETTING UP
1
TIP
Some third-party utilities allow you to back
up your old device’s information onto an
expansion card and then transfer the info to
your Treo 755
recommend this method because any
incompatible applications are also transferred
to your smartphone.
P smartphone. We do not
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device:
• From Applications View, open the
menus.
• Select Info on the App menu.
• At the bottom of the screen, select
Size.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
CHAPTER
2 If the space occupied on your previous
device is 60MB or less, then go to
step 3. If the space occupied is greater
than 60MB, then do any of the following
to reduce the storage space you’re
using before you go to the next step:
• Delete any third-party applications
that you no longer use.
• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
SETTING UP YOUR COMPUTER
17
1
SETTING UP
CHAPTER
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see I
nstalling the
desktop synchronization software).
IMPORTANT Do not synchronize your new
Treo 755
P smartphone with any previous
versions of Palm Desktop software.
in the User list in Palm Desktop
software.)
MAC ONLY If you have pictures on your
previous device, copy them from your
previous device to an expansion card or
beam them to your new Treo 755
P
smartphone.
6 If you plan to continue using your
previous device, perform a hard reset to
remove its associated device name.
(See the documentation that came with
5 During the installation process, sync
your new Treo smartphone with your
new desktop software as instructed.
When prompted, do the following:
• Connect your new smartphone to
your computer (see C
onnecting your
Treo smartphone to your computer).
• Indicate whether you want to sync
only the info in your PIM apps
(Calendar, Contacts, Memos, and
Tasks) or all info and apps (excluding
apps known to be incompatible).
• Select a device name for your new
your previous device for instructions on
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your Treo
755
P smartphone.
smartphone; be sure to select the
same name that you used for your old
device. (This is the name that appears
SETTING UP YOUR COMPUTER
18
SETTING UP
1
Installing the desktop synchronization
software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
you must install the software from the
Palm Software Installation CD that came
with your Treo 755
BEFORE YOU BEGIN If you are installing
P smartphone.
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
1 Close any apps that are running on your
computer, including those that are
minimized. Your computer needs all its
resources to install the software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
CHAPTER
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the
PalmSoftware.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Please
note these important points about the
installation process:
• When the language selection screen
appears, click the same language you
selected on your smartphone.
• You can choose which desktop
software you want to use for
synchronization: Palm Desktop
software or Microsoft Outlook.
SETTING UP YOUR COMPUTER
19
1
Sync
cable
Sync
button
SETTING UP
CHAPTER
TIP
To download a trial version of Microsoft
Outlook and learn about discount offers go to:
http://go.palm.com/treo755p/
NOTE If you use Microsoft Outlook as your
.
desktop email application, select Microsoft
Outlook as your desktop synchronization
software. If you select Microsoft Outlook,
Palm Desktop software will still be installed
on your computer. When you enter
information on your computer, be sure to
enter your information in Microsoft
Outlook, not in Palm Desktop software.
• When the install process prompts you
to connect your smartphone to your
computer, go to the next section,
C
onnecting your Treo smartphone to
your computer.
Connecting your Treo smartphone to your
computer
1 If necessary, connect the international
adapter to the AC charger plug.
2 Plug the AC charger into a wall outlet.
3 Plug the USB sync cable into an
available USB port or into a powered
USB hub on your computer.
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port; the front port is often a low-power
port. If you use a USB hub, make sure the
hub has its own power supply.
4 With the sync button facing up, connect
the sync cable to the bottom of your
smartphone. Do not press the sync
button until you are instructed to do so.
5 Connect the charger cable to the
bottom of your smartphone.
SETTING UP YOUR COMPUTER
20
SETTING UP
1
You are now ready to synchronize; go to
S
ynchronizing information—the basics.
Synchronizing
information—the
corporate server frequently to keep your
info up-to-date (and backed up) in
both locations.
The info from all the following applications
is updated by default each time you sync
your smartphone with your desktop
software:
basics
Synchronizing means that info that is
entered or updated in one place
(your smartphone or your computer) is
automatically updated in the other, so
there’s no need to enter the info twice. We
strongly recommend that you sync your
smartphone with your computer or
Computer typeDesktop typeWhat syncs and where
WindowsMicrosoft
Outlook (sold
separately)
WindowsPalm Desktop
software
MacPalm Desktop
software
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
• Calendar, Contacts, Memos, and Tasks
sync with Outlook
• Pics&Videos syncs with Palm Desktop
software
All apps sync with Palm Desktop software
All apps sync with Palm Desktop software
CHAPTER
SYNCHRONIZING INFORMATION—THE BASICS
21
1
Sync button
SETTING UP
CHAPTER
BEFORE YOU BEGIN To sync your info,
you must install Palm Desktop software
from the Palm Software Installation CD
that came with your Treo 755
P
smartphone—even if you sync with
Outlook (sold separately) or another
third-party application. See I
nstalling the
desktop synchronization software for
instructions.
1 Connect your Treo 755
your computer (see C
P smartphone to
onnecting your
Treo smartphone to your computer).
NOTE If you’re performing initial setup,
your smartphone should already be
connected to your computer.
3 A message indicates that
synchronization is in progress.
4 Wait for a message that indicates that
the process is complete before you
disconnect the sync cable.
TIP
If you have problems synchronizing, see
Synchronization
TIP
For more sync options, including which
apps sync, see Synchronizing information—
advanced.
for suggestions.
If you’re finishing your initial setup, you
now have the option to install bonus
software. If you choose to install some of
the bonus software, you need to sync
again to install the software on your
2 Press the sync button on the sync
cable.
smartphone. You can also install bonus
software later; see Installing applications
TIP
For info on locating your pictures and
videos on your computer, see Viewing
pictures and videos on your computer.
.
SYNCHRONIZING INFORMATION—THE BASICS
22
CHAPTER
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out that the numbered streets run north/south and the
avenues run east/west? Learning to move around on your
smartphone is similar. Most Palm OS
same set of controls. So once you learn how to use these
controls on your Palm
driving all over town and you won’t even need a map.