Palm Treo 750, Treo 750 Rogers User Guide

User Guide

Your Palm® Treo™ 750 Smartphone

Intellectual property notices

© 2007 Palm Inc. All rights reserved. Palm, Treo, and the Palm and
Treo logos are among the trademarks or registered trademarks
owned by or licensed to Palm Inc. All other brand and product names
are or may be trademarks of, and are used to identify products or
services of, their respective owners.

The Treo trademark is used by Palm Inc. in Sweden and Denmark
with the express consent of Pfizer and its affiliated companies. The
products marketed and/or sold by Palm Inc. under the Treo trademark
are in no way affiliated with Pfizer or its business.

This product is protected by one or more of the following United
States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029;
6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667;
6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276;
6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;
6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892;
6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803;
6,618,044; 6,590,588; 6,539,476; 6,532,148;6,523,124; 6,519,141;
6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637;
6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857;
6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252;
D466,128; D478,091. Patent pending.

This product also is licensed under United St ates patent 6,058,304.

MPEG Layer-3 audio decoding technology is licensed from Fraunhofer
IIS and Thomson. Palm, Inc. is an authorized licensee of the
MultiMediaCard trademark. This product is protected by certain
intellectual property rights of Microsoft Corporation. Use or
distribution of such technology outside of this product is prohibited
without a license from Microsoft or an authorized Microsoft
subsidiary. All rights reserved.

Disclaimer and limitation of liability

Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this gui de. Palm Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that

may arise through the use of this software. Palm Inc. and its supplie rs
assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect
against data loss.

End user notice

Microsoft® Voice Command Version 1.5 for Windows Mobile

NOTE The Voice Command application is not available in all

languages. See Setting up voice commands

IMPORTANT Do not become distracted from driving safely if

operating a motor vehicle while using Device Software.

Operating certain parts of this Device requires user attention.
Diverting attention away from the road while driving can possibly
cause an accident or other serious consequences. Even occasional,
short diversions of attention can be dangerous if your attention is
diverted away from your driving task at a critical time. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is importan t since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties, or other
determinations that ANY use of the Software Product is legal, safe, or
in any manner recommended or intended while driving or otherwise
operating a motor vehicle.

.

®

General Operation

Voice Command Control: Many of the functions of the Device

Software can be accomplished using only voice commands. Using
voice commands while driving allows you to initiate the command
with a button and then operate the Device mostly without removing
your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any
function requiring a prolonged view of the screen. Pull over in a safe
and legal manner before attempting to access a function of the
system requiring prolonged attention. Even occasional short scans to

the screen may be hazardous if your attention has been diverted
away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the
volume at a level where you can still hear outside traffic and
emergency signals while driving. Driving while unable to hear these
sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. The Device Software is not
a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition
software is inherently a statistical process which is subject to errors.
It is your responsibility to monitor the speech recognition functions
and address any errors.

Palm Take Back and Recycling Program

As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, Treo
smartphones, and mobile companions out of landfills by evaluating
them for possible reuse and recycling.

Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle
about how you can help reduce electronic waste.

PN: 406-11013-00
v 1.0

for additional details and information

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Palm Treo 750 smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2: Moving around on your Palm

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Turning your Palm

®

Treo™ 750 smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Making calls from the Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

®

Treo™ 750 smartphone . . . . . . . . . . . . . . . 15

CONTENTS

v

Chapter 4: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Chapter 5: Your email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 115

Chapter 6: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using the Messaging application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Customizing the Messaging application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 7: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 133

Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Connecting to devices with Bluetooth

®

wireless technology . . . . . . . . . . . . . . . . . . 141

Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Chapter 8: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Synchronizing your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

vi

CONTENTS

Chapter 9: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter 10: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . 187

Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Chapter 11: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 213

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Chapter 12: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

CONTENTS

vii

Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Submitting usage information to Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Chapter 13: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

viii

CONTENTS

Welcome

Congratulations on the purchase of your

®

Palm

Treo™ 750 smartphone. In one
compact and indispensable device, you
now have all of the following:

• An advanced wireless smartphone

• A Windows Mobile

portable expansion capability (miniSD)

• High-speed data with GPRS/EDGE and

UMTS (3G and HSDPA) support

• A 1.3-megapixel digital camera

• Support for numerous mobile email

solutions

• Text and multimedia messaging

• Windows Media

• Microsoft

®

Office Mobile suite

This guide will help you set up your
smartphone and quickly learn to use it.

NOTE If you want to use your phone and

send and receive text messages, you need
a service contract with your wireless
service provider. If you also want to
browse the web and send and receive
email, you need not only a service contract

®

organizer with

®

Player Mobile

but also a data service plan from your
wireless service provider. You may also
need a specific data service plan to send
and receive multimedia messages. Data
speeds vary based on network availability
and capacity.

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

What’s in the box?

All of the following items should be in the
smartphone box:

Hardware

• Treo 750 smartphone

• Rechargeable battery (1200 mAh)

• AC charger (with international adapters

in some smartphone packages)

• USB sync cable

• Stereo headset

• Palm Vehicle Power Charger

• Screen protector

WHAT’S IN THE BOX?

1

TIP

Visit www.palm.com to purchase a
replacement screen protector if the original
one becomes scratched or worn.

What do I need to get started?

Documentation and software

• Read This First setup poster

• Treo 750 Smartphone Quick Reference

• Windows Mobile Getting Started CD,

which includes the following:

• Link to Microsoft Office Outlook

software download

• Desktop synchronization software

(ActiveSync

®

desktop software for
Windows XP, Windows Mobile Device
Center for Windows Vista)

• Windows Media

• Additional software for your

smartphone

• User Guide (this guide)

• Palm warranty

• End User License Agreement

WHAT DO I NEED TO GET STARTED?

2

®

Player 10

As you work through the instructions in this
guide, you need all the items that came in
the smartphone box (see What’s in the
box?), as well as the following:

• You must have an activated wireless

®

account (using a SIM card from your
wireless service provider) with data
services.

• If you plan to synchronize personal

information between your smartphone
and a computer, you need access to
that computer during setup.

• You must also have your smartphone

within range of your wireless service
provider’s cellular coverage.

Setting up

Congratulations on the purchase of your new Palm® Tre o™ 750
smartphone. You’re about to discover the many things about
your smartphone that will help you better manage your life and
have fun, too.

As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.

Benefits

Benefits

• Know where your smartphone

• Know where your smartphone

controls are located

controls are located

• Start using your smartphone right

• Start using your smartphone right

away

away

CHAPTER

1

In this chapter

Palm Treo 750 smartphone overview. . . . . . . . . . . . . . . . . . . . . . . . 5

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

SETTING UP

1

Palm Treo 750 smartphone overview

Front view

Earpiece

Charge indicator light
(visible only when
smartphone is
connected to AC
charger)

Volu me

Side button

Left action
key

Phone/Send

5-way navigator
with Center button

Start

Right action key

OK

Power/End

Microphone

Multi-connector

Headset jack

CHAPTER

PALM TREO 750 SMARTPHONE OVERVIEW

5

1

SETTING UP

CHAPTER

TIP

Be careful not to scratch or crush your

smartphone screen. Do not store it in a place
where other items might damage it.

DID YOU KNOW

holding the Side button opens the Windows
Media
Windows Media Player Mobile
change the function of the Side button (see
Reassigning buttons

?

By default, pressing and

®

Player Mobile application (see

).

). You can

IMPORTANT The smartphone speaker

includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetized.

Back view

Self-portrait mirror

Speaker

Camera lens

Infrared (IR)
port

Battery door
release

Expansion card
(miniSD) slot

Reset button
(located inside
expansion card
slot door)

PALM TREO 750 SMARTPHONE OVERVIEW

6

SETTING UP

1

Top view

Car kit jack

DID YOU KNOW

sounds, including music, at once; you don’t
need to hunt for “off” or “mute” settings in
individual applications.

?

The Ringer switch silences all

Inserting the SIM card and battery

Your SIM card contains account
information such as your phone number
and voicemail access number. To use your
smartphone’s phone, email, or web

Stylus

Ringer switch

features, you need to insert a SIM card. If a
SIM card is not included in your
smartphone box, your wireless service
provider will provide you with one.

To take advantage of the high-speed data
connection available on your smartphone,
you need to have a 3G SIM card. A 3G SIM
card has “3G” on it.

TIP

If you don’t have a SIM card, contact your

wireless service provider.

CHAPTER

INSERTING THE SIM CARD AND BATTERY

7

1

SETTING UP

CHAPTER

1 Use one hand to press the Battery

door release, and use your other hand

Notch

to slide the battery door downward to
remove it from your smartphone.

Battery door
release

4 Align the metal contacts on the battery

with the contacts inside the battery
compartment, insert the battery into the
compartment at a 45-degree angle, and
then press it into place.

2 If the battery is installed, remove it.

Slide your finger under the left side of
the battery (nearest the stylus) and lift
up to remove it.

TIP

It is easier to remove the battery if you

first remove the stylus from your smartphone.

Battery
contacts

Phone
contacts

3 With the metal contacts facing the

battery compartment, slide the SIM
card into the cutout in the lower-right
corner of the compartment until you
feel it snap into place. Align the notches
to make sure you have the card oriented
correctly.

5 Slide the battery door back into place.

Your smartphone screen turns on.
Wait for the progress bar to fill and the
Windows Mobile

®

screen to appear.

INSERTING THE SIM CARD AND BATTERY

8

SETTING UP

1

TIP

If your smartphone does not turn on after
you insert the battery, you need to connect it
to the AC charger to charge it (see Charging
the battery). If it still doesn’t start, perform a
soft reset (see Performing a soft reset

).

6 Follow the onscreen instructions to

finish the installation.

7 If your SIM card is not already activated,

follow the activation steps provided by
your wireless service provider, or
contact your wireless service provider
directly for assistance. If you plan to use
email and web browsing, you need a
data service plan from your wireless
service provider in addition to your
service contract. You may also need a
data service plan to send and receive
multimedia messages.

TIP

You can buy an extra battery as a spare for
long airplane trips or periods of heavy data
use. To ensure proper functioning and avoid
voiding the warranty, be sure to use batteries
from Palm only. Visit www.palm.com

.

Charging the battery

Although the battery may come with a
sufficient charge to complete the setup
process, we recommend that after setup
you charge your smartphone for three
hours (or until the indicator light is solid
green) to give it a full charge. See
Maximizing battery life
your battery’s power last longer.

BEFORE YOU BEGIN Make sure the

battery is inserted in your smartphone
before you charge. If you connect your
smartphone to a power source without the
battery inserted, nothing happens.

1 If you have international adapters in your

smartphone package, prepare the AC
charger by inserting the adapter that fits
the wall outlet you’re going to use.

2 Plug the AC charger into a wall outlet.
3 With the arrow on the connector facing

up (toward your smartphone screen),
connect the charger cable to the bottom
of your smartphone.

for tips on making

CHAPTER

CHARGING THE BATTERY

9

1

SETTING UP

CHAPTER

the onscreen battery icon displays the
charging status:

A solid lightning bolt indicates that
the battery is connected to a wall

Indicator light

outlet and is charging.
A shaded lightning bolt indicates

that the battery is connected to a
wall outlet and is fully charged.

A partial battery without a lightning
bolt indicates that the battery is not
connected to a wall outlet and that
it has some power.

4 Check the indicator light to confirm that

your smartphone is charging.

• Solid red indicates that your

An exclamation point (
that the battery needs to be
charged immediately.

!) indicates

smartphone is charging.

• Solid green indicates that your

smartphone is fully charged.

DID YOU KNOW

indicator light flashes red.

?

If the battery is low, the

Battery
icon

When your smartphone is on (see Turning
your Palm® Tre o™ 750 smartphone on/off),

CHARGING THE BATTERY

10

SETTING UP

1

DID YOU KNOW

fully drained, your info remains safely stored
on your smartphone. Recharge the battery to
access your info.

TIP

You can also charge your smartphone from
your computer by connecting them with the
sync cable.

?

If your battery ever becomes

Maximizing battery life

Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:

• Charge your smartphone whenever

you’re at your desk, or charge
it overnight each day. The battery in your
smartphone has a much longer useful
life if you charge it frequently instead of
waiting until it’s fully drained.

• If you spend a lot of time using the

camera, games, media players
(including listening to music with
wireless headphones using the built-in
Bluetooth

®

wireless technology), or
other applications, keep an eye on the
battery icon and charge when
necessary.

• The wireless features (phone, email,

messaging, and web) on your
smartphone generally consume more
power than the organizer features.
If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your wireless services
(see Turning wireless services on/off

).
You can forward calls to a different
number or let all calls be picked up by
voicemail (see Forwarding calls

). To see
if your wireless services are on, tap the
phone-off icon and select Wireless

Manager.

DID YOU KNOW

wireless services are on by pressing Menu
(right action key) and selecting Wireless
Manager.

• If you are synchronizing email and other

?

You can also see if your

information directly with your corporate
Exchange server using Microsoft
Exchange ActiveSync

®

, set the
synchronization interval to a maximum
of every 15 minutes during peak times
and every hour (or turned off
completely) during non-peak times (see
Setting the synchronization schedule

).

CHAPTER

CHARGING THE BATTERY

11

1

SETTING UP

CHAPTER

• Turn off the Bluetooth feature when you

do not need to make a Bluetooth

Making your first call

connection (see Entering basic
Bluetooth settings).

• Turn the voice command feature off

(see Setting up voice commands

• As with any mobile phone, if you are in

).

an area with no wireless coverage, your
smartphone searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone (see Turning your
phone off).

• Turn down the screen brightness (see

Adjusting the brightness

• Set your screen to turn off automatically

).

after a shorter period of inactivity (see
Optimizing power settings

• Turn off the option to receive beamed

).

information (see Beaming an entry or
file).

• Keep your battery away from direct

sunlight and other sources of heat.
Temperatures over 50 degrees Celsius
(120 degrees Fahrenheit) can
permanently reduce the capacity and

1 Press Phone/Send to display your

Today screen.

TIP

You can also press Power/E nd to display
your Today screen, unless you are on a call. If
you’re on a call, pressing Power/End hangs up
the call.

2 If prompted, press Center to turn

off Keyguard (see Locking your
keyboard (Keyguard) for more info).

3 Use the number pad on the keyboard to

enter the number you want to call.

life span of any lithium-ion battery.

MAKING YOUR FIRST CALL

12

SETTING UP

1

TIP

The Dial Lookup list might appear while
you are dialing a number. Continue entering
numbers to place the call. For more info on
the Dial Lookup list, see Dialing by contact
name.

4 Press Phone/Send to dial.
5 When your call is complete, press

Power/End to end the call.

Adjusting call volume

While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.

Vol ume
button

What’s my number?
1 Make sure your phone is on (see

Turning your phone on

).

2 If you do not see your Today screen,

press Phone/Send .

3 Press Menu (right action key).
4 Select Preferences > Phone Settings.
5 On the Phone tab, look for your phone

number below the title bar.

CHAPTER

MAKING YOUR FIRST CALL

13

1

SETTING UP

CHAPTER

Look here for your
phone number

Setting up synchronization

After you’ve finished setting up your
smartphone, we recommend that you set
up a synchronization method to get the
most out of your smartphone.
Synchronizing means that information that
has been entered or updated in one
place—your smartphone, your computer,
or your corporate server—is automatically

6 Press OK .

TIP

If your phone number doesn’t appear on
the Phone Settings screen, your network has
not yet sent the number to the SIM card (this
does not affect SIM card functionality). Turn
your phone off, wait a few hours, and then
turn on your phone and repeat these steps. If
your phone number still does not appear,
please contact your wireless service provider
for assistance.

updated in the other (see Synchronizing
information).

SETTING UP SYNCHRONIZATION

14

Moving around on your Palm® Treo™ 750 smartphone

Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your

®

Palm

Tre o™ 750 smartphone is similar. Most applications that
work on your smartphone use the same set of controls. So
once you learn how to use these controls, you’ll be driving all
over town and you won’t even need a map.

Benefits

• Quickly move around and

complete tasks in applications
using one thumb on the 5-way
navigator

• Access extra features with menus

• Find and open applications quickly

CHAPTER

2

In this chapter

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

Navigating around the screen

To navigate around the smartphone screen,
you can use the 5-way navigator or you can
tap items on the screen with the stylus. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.

Using the 5-way, press Right , Left ,
Up , or Down to move around the

Center

Left

Up

Down

screen. Press Center to highlight and
select items.

TIP

Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.

DID YOU KNOW

are available when you browse the web using
Internet Explorer (see Viewing a web page

TIP

The arrow icons that indicate directions on
the 5-way are different from the onscreen
scroll arrows and the arrows that indicate that
a list is available (see Selecting options in a
list).

?

Custom navigation features

).

Right

CHAPTER

NAVIGATING AROUND THE SCREEN

17

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

Scrolling through screens

As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several

TIP

When you are using applications such as
Inbox, Internet Explorer Mobile, and Word
Mobile, press and hold Option while pressing
Left or Right on the 5-way to automatically go
to the top and bottom of a screen.

methods of scrolling:

• Press the 5-way on the front of your

smartphone. Press Right , Left , Up

, or Down to move to the next

field, button, or action in that direction.

• Press and hold Option while

pressing Up or Down to scroll
one screen at a time. These keys work
just like the Page Up and Page Down
keys on your computer keyboard.

TIP

Can’t find the Option key? See Using the

keyboard.

• Press and hold Option while

• When viewing a screen with tabs, such

as when adding a contact, press
Down to scroll to the tabs, and then
press Left or Right to move
between tabs.

• When inside a text field, press Right

or Left to move to the next character,
and press Up or Down to move
between lines.

• When inside a list, press and hold

Up or Down to rapidly scroll
through the list.

pressing Left or Right to jump to
the top or bottom of the current
document or entry.

NAVIGATING AROUND THE SCREEN

18

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

• Tap an onscreen scroll arrow.

Scroll arrows

Scroll bar
with slider

Scroll arrows

• Tap and drag the slider of an onscreen

scroll bar.

Closing screens

To accept the information you entered on a
screen and to return to the previous
screen—or to return to the previous screen
without making any changes—do one of
the following:

• Press OK .

• Use the stylus to tap or in the

upper-right corner of the screen. These

buttons are not accessible using the
5-way.

Highlighting and selecting items

On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.

TIP

The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the border
around the screen. The behavior of the 5-way
varies slightly in each application.

The highlight can take one of two forms,
depending on what is highlighted:

• Border: This rectangular border

highlights items such as an onscreen
button (such as OK, Dismiss, or Hide), a
check box, an option, or a web link.

CHAPTER

NAVIGATING AROUND THE SCREEN

19

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

• Light text on a dark background: This

highlights items such as a phone
number, an email address, text, or an

TIP

When text is highlighted, you can press

Backspace to delete the highlighted text.

item in a list.

Using the action keys

The left and right action keys give you quick
access to tasks that you can do on the
current screen, so the action key items

vary from application to application and
After highlighting an item with the 5-way,
you can select or activate it by pressing
Center or by tapping the item with the
stylus.

from screen to screen. Look on the screen

directly above the action key to see the

action that it takes in the current context.

In some contexts, these keys may do

nothing at all. In most cases the right

Highlighting text

You can use the stylus to highlight text on
the screen. Tap and drag the stylus across
the text you want to highlight. To highlight
a word, double-tap it. To highlight a
paragraph, triple-tap it.

action key opens the menu, and the

left action key activates a specific

command, such as New or Edit.

Remember that action key functions vary

from screen to screen, so be sure to check

the onscreen label before pressing the

action keys.

NAVIGATING AROUND THE SCREEN

20

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

Left action key
activates this
command

Left action key

Selecting menu items

In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right
action key). To get the most out of your
smartphone, it’s a good idea to familiarize
yourself with the additional features
available through the menu in various
applications.

1 Press Menu (right action key) to

display an application’s menu.

Right action key
activates this
command

Right action key

2 Press Up or Down to highlight a

menu item.

CHAPTER

NAVIGATING AROUND THE SCREEN

21

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

3 If an arrow appears next to a menu

item, press Center or Right to
display additional options for that item,
and then press Up or Down to
highlight a menu item. To return to the
main menu without making a selection,
press Left .

4 Press Center to select the menu

item, or press Left or Menu
(right action key) to close the menu and
cancel your selection.

2 Press and hold Center to open the

shortcut menu.

DID YOU KNOW

items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right action key) followed by the underlined
letter in the menu item’s name.

Selecting options in a shortcut menu

Most applications also provide access to
context-sensitive shortcut menus—similar
to the right-click menus on a computer. The
shortcut menu options vary based on the
highlighted selection.

1 Highlight the item whose shortcut

menu you want to see.

?

You can select most menu

TIP

You can also tap and hold the stylus on an

item to open the shortcut menu.

3 Press Up or Down to highlight a

menu item.

4 Press Center to select the menu

item, or press Left to cancel your
selection.

Selecting options in a list

Lists enable you to select from a range of

options. You can identify whether a list is

available when you select the field. If a

rectangle appears around the field along

with a downward-pointing arrow, a list is

NAVIGATING AROUND THE SCREEN

22

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

available. Lists are different from the
menus described earlier in this section.

TIP

When selecting fields you might not see
the downward-pointing arrow until you press
Center on the 5-way.

To select from a list, do any of the
following:

• Use the 5-way to highlight the field, and

then press Center to display the
items in the list. Press Up or
Down to highlight the item you want,
and then press Center to make
your selection.

• Use your stylus to tap the arrow, and

then tap the item in the list.

DID YOU KNOW

downward-pointing arrow but no rectangle,
you must tap the arrow with the stylus to
display the list.

• Press Left to exit the list and cancel

?

In fields where you see a

your selection.

CHAPTER

NAVIGATING AROUND THE SCREEN

23

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

Using the keyboard

Left

action key

Phone/Send

Start

Right
action key
Power/End

OK

Backspace

Option

Shift/Search

Space

DID YOU KNOW

keyboard to enter letters, numbers, and other
characters in applications that support this
feature. Tap the keyboard icon in the center at
the bottom of any screen where it appears.
After opening the keyboard, you can set
various input options by tapping the arrow to
the right of the keyboard icon.

?

You can also use the onscreen

Alt

Understanding the keyboard backlight

Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight activates automatically
when the screen turns on. The backlight
turns off automatically when the screen
turns off or when you are on a call or
playing music in the background for longer

Return

Shift

than the time specified in Backlight
Settings. You can set different time
intervals depending on whether the
smartphone is operating on battery power

USING THE KEYBOARD

24

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

or is connected to an external power
source. The backlight also turns off when
an application’s power-saving features turn
it off.

TIP

You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the Battery
Power tab and on the External Power tab.

Entering lowercase and uppercase letters

By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:

• Press Shift ( or ), and then enter

a letter. You don’t need to press and
hold Shift while entering a letter.

• Press Shift ( or ) twice to turn on

Caps Lock, and then enter a series of
letters. When Caps Lock is on, this
symbol appears at the bottom of the
screen: . To turn off Caps Lock, press

Shift ( or ) again.

TIP

You can turn off the first-letter
capitalization setting (see Setting input
options).

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:

• Press Option , and then press the

key of the desired character. You don’t
need to hold Option while pressing the
key.

• Press Option twice to turn on

Option Lock, and then press the desired
keys to enter a series of characters.
When Option Lock is on, this symbol
appears at the bottom of the screen: .
To turn off Option Lock, press Option

again.

CHAPTER

USING THE KEYBOARD

25

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

Entering other symbols and accented characters

You can enter symbols and accented
characters that don't appear on the keys by
using the alternate characters list.

1 Press Alt to display the alternate

character list.

2 Narrow the list by pressing the key that

corresponds to the character you want.
For example, to enter an é, press e. See
the table below for a list of

TIP

The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
character available for the R key is
the T key is ™. If you press the wrong key,
press Backspace to return to the full list of
alternate characters. You can then press
another key.

®

, and for

corresponding characters.

3 Press Up or Down to highlight the

desired character.

4 Press Center to insert the

character.

USING THE KEYBOARD

26

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

0

Symbols and accented characters

Press Alt

and

press…

to select… Press Alt

and

press…

to select… Press Alt

and

press…

to select…

a á à ä â ã å æ n ñ x or X x ¤

A Á À Ä Â Ã Å Æ N Ñ y ý ÿ

b or B ß o ó ò ö ô œ õ Y Ý Ÿ

c ç ¢ © O Ó Ò Ö Ô Œ Õ 0

C Ç ¢ © p or P ¶ 1

e é è ë ê r or R ® 2

E É È Ë Ê s ß š 3

°

1

¼½

2

3

¾

f or F ƒ S ß Š ! ¡

i í ì ï î t or T ™ $ £ ¥ ¢

I Í Ì Ï Î u ú ù ü û Option +

: :-) :-( ;-)

K (;)

l or L £ U Ú Ù Ü Û Option +

¿

N (?)

Press Alt by itself to select these characters:
: _ • % = ÷ ^ £ ¥ ¢ $ [ ] { } < > « » © ®

~ \ Ø µ |

°

CHAPTER

USING THE KEYBOARD

27

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

Opening and closing applications

Opening applications

You can access all the applications on your
smartphone through the Start menu.

1 Press Start to open the Start menu.
2 Use the 5-way navigator to highlight the

application you want to use. To view
additional applications, select

Programs.

TIP

With the Start menu open, press the letter
underlined in the application’s name to open
the app. For example, press H to open Help.
Or, select the shortcut icons at the top of the
Start menu to open recently used
applications.

In Programs, press a letter to jump to the first
app that begins with that letter. For example,
press C to jump to Calculator. Press C again to
jump to Camera, and so on.

DID YOU KNOW

and holding Option and then pressing Phone/
Send, Start, or OK. You can change which

app a button combination opens (see
Reassigning buttons

?

You can open apps by pressing

).

3 Press Center to open the

highlighted application.

4 (Optional) Press OK to return to

Programs and open another application.
The current application continues to run
in the background.

Closing applications

You can have several applications open at
once, so you don’t need to exit an
application to open another one. In most
cases, applications close automatically

OPENING AND CLOSING APPLICATIONS

28

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

when available memory is low, but you can
also close applications manually.

NOTE If you press OK to leave an

application, the current application
continues to run in the background.
Manually closing applications helps
conserve battery power and frees up
memory.

1 Press and hold OK to open Memory

Settings.

2 On the Running Programs tab, do one

of the following:

• Select the application you want to

close, and then select Stop to close
it.

• Select Stop All to close all your open

applications.

Using your Today screen

From your Today screen you can quickly
look up a contact, make a call, see your
latest calendar appointments, see the
number of unread email messages, and
even perform a web search.

To access your Today screen, press

Phone/Send .

TIP

If you press Phone/Send while a number
is highlighted, your smartphone dials the
number. If a number is highlighted, deselect
the number, or use the Start menu to access
the Today screen.

TIP

You can also open the Today screen by
pressing Power/End, unless you are on a call.
If you’re on a call, pressing Power/End hangs
up the call. If the Today screen is already
displayed and you’re not on a call, pressing
Power/End turns off the screen display.

CHAPTER

USING YOUR TODAY SCREEN

29

MOVING AROUND ON YOUR PALM® TREO™ 750 SMARTPHONE

2

CHAPTER

Title bar and

status info

Dial Lookup field

Speed-dial

entries

Scroll down to view
Web search field

• Title bar and status info: See What are

all those icons? to learn about the icons
that appear in this area.

• Dial Lookup field: Type the number

you want to call and press Center
to dial, or begin typing a name to look
up the associated number in Contacts.
See Dialing by contact name

for more

info.

• Web search field: Enter a web address

• Speed-dial entries: Select a speed-dial

button—either a picture or text—to call
the number assigned to it. See Defining
speed-dial buttons to create your own.

TIP

You can select a picture for your Today
screen background and select which items
appear in the Today screen. See Today screen
settings for details.

or a keyword, and press Center or
Return to view a list of search
results based on the address or word
(data services connection required).

USING YOUR TODAY SCREEN

30

Your phone

The phone, along with the Today screen, is your home base for
making and receiving calls.

You can creatively manage multiple calls; for example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.

And you can do more than manage your phone calls. You can
send text messages, open applications, go to your favorite web
pages, see your upcoming appointments, and even find out
how many unread email messages you have.

Benefits

• Stay in touch—you choose how

• Work in other applications when

on an active call.

• Create speed-dial buttons with

pictures of your friends

CHAPTER

3

In this chapter

Turning your Palm® Treo™ 750 smartphone on/off . . . . . . . . . . . . . 33

Making calls from the Today screen. . . . . . . . . . . . . . . . . . . . . . . . . 34

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

YOUR PHONE

3

Turning your Palm®
Tre o

™

750

smartphone on/off

The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your Palm

™

Tr eo

750 smartphone that enables you to
connect to your wireless service provider’s
network so that you can make and receive
calls and send and receive data.

The phone and the screen of your
smartphone can be turned off and on
separately. This means you can wake up
the screen to use just the organizer
features of your device without turning on
the phone. Also, when the screen is turned
off, the phone can be on and ready for you
to receive phone calls or messages.

Turning your phone on

Press and hold Power/End . When
your smartphone locates a signal, your
wireless service provider’s name appears
in the upper-left of the screen and the

®

signal-strength icon appears at the top
of the screen.

When you turn on your phone, it connects
to a mobile network so that you can make
and receive phone calls and use other
wireless services (if supported by the local
network). When you are inside a coverage
area, the signal-strength icon has bars
in it. If you’re outside a coverage area, the
indicator light flashes amber and no bars
appear in the signal-strength icon.

Turning your phone off

Press and hold Power/End . When
your phone is off, the phone-off icon
appears at the top of the screen and
Phone Off appears in the upper-left of the
screen. Your phone is not connected to any
mobile network. Although you can no
longer use the phone, you can still use
Microsoft Office apps and all the organizer
features of your smartphone.

CHAPTER

TURNING YOUR PALM

®

TREO™ 750 SMARTPHONE ON/OFF

33

YOUR PHONE

3

CHAPTER

DID YOU KNOW

on and off from the Today screen by pressing

Menu (right action key), selecting Wireless
Manager, and then selecting Phone.

DID YOU KNOW

Manager by tapping the signal-strength icon
and tapping Wireless Manager.

?

You can also turn your phone

?

You can go to Wireless

Making calls from the Today screen

Your smartphone offers several ways to
make phone calls from the Today screen.

Dialing from the Today screen

Waking up the screen and turning it off

Wake up the screen and leave the phone
turned off when you want to use only the

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

).

organizer features of your smartphone, for
example, when you’re on a plane and want
to look at your calendar. You can also turn
off the screen without turning off the
wireless features on your smartphone. You
can turn your screen on and off by pressing

1 Go to your Today screen.
2 Using the numbered keys on the

keyboard, enter a phone number in the

Dial Lookup field.

Power/End .

TIP

You can set how long the screen stays on.
Press Start, select Settings, select the
System tab, and then select Power. Select
the Advanced tab. Adjust the number of
minutes the phone stays on when idle using
the On battery power setting.

MAKING CALLS FROM THE TODAY SCREEN

34

YOUR PHONE

3

DID YOU KNOW

number or are on a call, you can enter * and #
without first pressing Option. This makes it
easy to respond to further dialing instructions
or to press options when responding to
automated instructions.

?

When you're dialing a phone

3 Press Phone/Send to dial.

NOTE You do not need to press Option to

access the numbers on the keyboard.
However, when dialing short numbers, the
number may conflict with a contact name.
If this occurs, press Option to avoid
starting a contact lookup. For emergencies,
you can dial your national emergency
number (such as 911 or 112) without
pressing Option first.

TIP

If you press Phone/Send while a number
is highlighted, your smartphone dials the
number. If a number is highlighted and you
want to access the Today screen, deselect the
number or use the Start menu.

TIP

If you lock your smartphone and select
Simple PIN as the password type, you can dial
an emergency number by entering the
number in the password field and pressing
Phone/Send. You do not need to press
Option before entering the number. However,
if you select Strong alphanumeric as the
password type, you must first press Option
twice before entering the number in the
password field. See Locking your smartphone

Dialing with a speed-dial button

Your smartphone enables you to create
both picture and text speed-dial buttons so
that you can select a button on the Today
screen to quickly dial a number.

BEFORE YOU BEGIN

• Create some speed-dial buttons. See

Defining speed-dial buttons

. You can
customize the default speed-dial
buttons. See Editing a speed-dial
button.

CHAPTER

.

MAKING CALLS FROM THE TODAY SCREEN

35

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CHAPTER

• Make sure your phone is on and that

you’re inside a coverage area (see
Turning your phone on

).

You can make a call using your speed-dial
buttons by doing any of the following:

• Highlight a speed-dial button with the

5-way navigator, and then press
Center .

To see more speed-dial buttons, highlight
the picture speed-dial area and press
Right or Left repeatedly, or highlight
the text speed-dial area and press Up ,

Down , Right , or Left .

TIP

You can hide your speed-dial buttons on
your Today Screen and still use your Quick
Keys to call a speed-dial number.

Dialing by contact name

You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.

BEFORE YOU BEGIN Before you can dial a

number by contact name, you must create
some contacts (see Adding a contact,

) or

import them by synchronizing (see

• Tap a speed-dial button with the stylus.

• Press and hold the Quick Key that you

assigned to the speed-dial button.

• To dial an alternate number for a

Synchronizing information

Make sure your phone is on and that you’re
inside a coverage area (see Turning your
phone on).

).

contact, highlight the speed-dial button
and press and hold Center or tap
and hold the button, and then select a
number from the shortcut menu.

1 Go to your Today screen.
2 Using the keyboard, begin entering one

of the following for the contact you
want to call:

MAKING CALLS FROM THE TODAY SCREEN

36

YOUR PHONE

3

• First name (JOH for John)

• Last name (SMI for Smith)

• First initial, a space, and then last

initial (J S for John Smith)

• A few letters of the first name, a

space, and then a few letters of the
last name (JOH SMI for John Smith)

For example, entering SM finds both
Smilla Anderson and John Smith.
Entering SM AN finds only Smilla
Anderson.

To clear the Dial Lookup field and start
another Contacts search, press OK. To
delete letters when correcting a
misspelled name, press Backspace.

TIP

To see a contact’s address, company, and
other details, press Up on the 5-way to
highlight the name, and then press Center.

3 Several options for contacting the

person are displayed, depending on
what information you have entered for
the contact. Highlight the phone
number you want to dial for the contact.

4 Press Phone/Send or press

Center to dial.

DID YOU KNOW

you can select how you want to communicate
with that person. When a contact’s name or
phone number is highlighted on the search
results list, press and hold Center on the
5-way or tap and hold with the stylus, and
then select the communication method you
want to use.

?

After you look up a contact,

Dialing using the onscreen Dial Pad

The onscreen Dial Pad is useful when you
need to dial numbers that are expressed as
letters and when you need large numbers
that you can tap with your finger or the
stylus.

CHAPTER

MAKING CALLS FROM THE TODAY SCREEN

37

YOUR PHONE

3

CHAPTER

DID YOU KNOW

directly into the Dial Pad. Copy a number from
another application, switch to Dial Pad, and
then press and hold Center on the 5-way to
paste the number.

?

You can paste numbers

Redialing a recently called number
To dial the last number you called: Go to

your Today screen, and then press and hold

Phone/Send .

To select from your most recently dialed
numbers: Go to your Today screen, press

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

Phone/Send , highlight the number or
contact name you want to call, and then

).

press Phone/Send to dial.

1 Go to your Today screen.
2 Press Phone/Send and select

Dial Pad.

3 Use the keyboard keys or tap the

onscreen Dial Pad to enter the number.

To select from a chronological list of
calls: Go to your Today screen, press
Phone/Send , and then select Call
Log. Highlight the number you want to call,

and then press either Call (left
action key) or Phone/Send to dial.

4 Press Phone/Send to dial.

MAKING CALLS FROM THE TODAY SCREEN

38

YOUR PHONE

3

TIP

You can also access the Call Log and Dial
Pad from the Today screen by pressing Menu
(right action key).

Other ways of making calls

Your smartphone offers several ways to
make phone calls other than from the
Today screen. Try them all and you’ll
discover which methods you prefer.

Dialing by company name

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

1 Press Start and select Contacts.
2 Press Menu (right action key)

and select View By > Company.

3 Press Phone/Send to go to your

Today screen.

4 Using the keyboard, begin entering the

first few letters of the company name.

5 Select the number you want to dial.

6 Press Phone/Send to dial.

Dialing from a web page or message

Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).

1 Use the 5-way to highlight the phone

number you want to dial in the web

).

page or message.

2 Press Center to open the Phone

dialog box, and then select Ye s to dial.

TIP

If you can’t dial a phone number directly
from a web page or a message, highlight the
number, select Edit (right action key), and
then select Copy. Open the Dial Pad, and then
press and hold Center on the 5-way to paste.
Press Phone/Send to dial.

CHAPTER

OTHER WAYS OF MAKING CALLS

39

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CHAPTER

Receiving calls

To answer calls, your phone must be on.
This is different from having only the
screen turned on (see Turning your phone
on). When your phone is off, your calls go
to voicemail.

TIP

See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact

If music is playing when a call arrives, the
smartphone rings softly. You can answer
the phone as you normally would. The
audio pauses during your call.

To answer a call, do one of the following:

• Press Phone/Send .

• Press Answer (left action key).

• If the headset is attached, press the

.

DID YOU KNOW

send a text message. Press Menu (right
action key)

message.

?

You can also ignore a call and

and select Ignore with text

To silence the ringer while your
smartphone is ringing:

• Press the Vol um e button or any key on

your smartphone except Phone/Send

, Power/End , Alt , Start ,

OK , or the 5-way.

• To immediately silence all system

sounds including the ringer, slide the
Ringer switch to Sound Off . All
sounds remain off until you slide the
Ringer switch back to Sound On .

When you silence the ringer, you can either
answer the call or let it ring through to
voicemail.

headset button.

To ignore a call and send it to voicemail,
press Menu (right action key) and
select Ignore, or press Power/End .

RECEIVING CALLS

40

YOUR PHONE

3

Using voicemail

Setting up voicemail
1 Go to your Today screen.
2 Press and hold 1 on the keyboard or tap

the Voicemail speed-dial button to dial
your wireless service provider’s
voicemail system.

DID YOU KNOW

providers, the Voicemail speed-dial button
may not be assigned to a number. If that’s the
case, you can edit the Voicemail speed-dial
button to add the number to your service
provider’s voicemail system (see Editing a
speed-dial button), or you can create a new
speed-dial button with the number (see
Creating a speed-dial button

3 Follow the voice prompts to set up your

voicemail.

?

For some wireless service

).

Retrieving voicemail messages from the Today screen

When you have unretrieved voicemail
messages, a Voicemail icon appears at
the top of your screen.

1 Go to your Today screen.
2 Press and hold 1 on the keyboard to dial

your wireless service provider’s
voicemail system.

3 Enter your voicemail password using

the keyboard, or press Extra Digits

(left action key) if you defined
this option (see Creating a speed-dial
button for details).

4 Follow the voice prompts to listen to

your messages.

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USING VOICEMAIL

41

YOUR PHONE

3

CHAPTER

DID YOU KNOW

appears at the top of the screen, you can tap
this icon to retrieve your voicemail.

TIP

You can display onscreen voicemail
playback controls; see Creating a speed-dial
button.

?

When a Voicemail icon

• To hear your message now, press

Listen (left action key).

• To retrieve your message later, press

Dismiss (right action key).

What can I do during

Retrieving messages from a voicemail notification

NOTE Not all service plans support

voicemail notification. Check with your
wireless service provider for more
information.

You can retrieve voicemail messages when
you receive a notification, or you can
dismiss the notification and retrieve the
messages later.

• When you have a new voicemail

message, a notification screen appears.

a call?

Your smartphone offers many advanced
telephone features, including call waiting,
six-way conferencing, and call forwarding.
These features depend on your service
plan. Please contact your wireless service
provider for more information.

When you make or receive a call, the active
call info appears on your Today screen.

WHAT CAN I DO DURING A CALL?

42

YOUR PHONE

3

Caller’s name
and number

Current duration
of call

During a call, you can do any of the
following:

Navigate around the Today screen: Use
Up and Down to move around or
highlight items.

Put the call on hold: Press Hold

(left action key). To take the call off hold,
press Off Hold (left action key).

Use the built-in speakerphone: Select
Speakerphone . To turn the

speakerphone off, select

Speakerphone again.

Mute the microphone so you can’t be
heard: Select Mute . To turn the

microphone back on, select Mute
again.

Switch to another application: Press
Start and select the application.

DID YOU KNOW

one minute, the screen dims. After two
minutes, it dims more. Press any key, except
Power/End, to light up the screen.

DID YOU KNOW

messages during a call. This is a great way to
stay connected with colleagues during a long
call.

?

When a call lasts longer than

?

You can send and receive text

Ending a call

Do one of the following:

• Press Power/End .

• Press the headset button (if the headset

is attached and has a button on it).
Some headsets do not have a button.

Switching applications during an active call

You can use many other applications on
your smartphone while holding a phone
conversation, including the organizer and
text message features. You cannot,

CHAPTER

WHAT CAN I DO DURING A CALL?

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3

CHAPTER

however, make some data connections
during an active call while connected to a

blocking, you do not see the Add Contact

prompt.
GPRS network. If you’re connected to a
GPRS network, you cannot browse the
web or send and receive email or MMS
messages while on a voice call. If you’re
connected to a UMTS (3G or HSDPA)
network, you can perform simultaneous
voice and data functions. How can you tell
which kind of network you’re connected
to? See What are all those icons?

NOTE Some wireless service providers do

not support simultaneous voice and data
functions over an HSDPA network; check
with your wireless service provider for
information.

To open an application, see Opening and
closing applications.

From any application, press Phone/Send

to return to your Today screen.

Saving phone numbers

After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it's not already in your
list. If an incoming call uses caller ID

• To create a new contact for this number,

select Create New Contact.

• To add this number to an existing

contact, select Copy and Add, and
then select a contact name.

• To decline adding the number, press

Dismiss (left action key).

• To disable the Add Contact prompt,

select Don’t show this again.

TIP

If you disable the Add Contact prompt, you
can turn it on again. From your Today screen,
press Menu (right action key) and select
Preferences > Phone Settings. On the
Phone tab, check the After calls from

numbers that are not in Contacts, ask if I
want to add them box.

TIP

You can also save contact info from other
applications, such as Inbox.

WHAT CAN I DO DURING A CALL?

44

YOUR PHONE

3

If you don’t add a number right away, follow
these steps to add it later:

1 Go to the Call Log (see Redialing a

recently called number).

2 Highlight the number you want to save.
3 Press and hold Center to open the

shortcut menu, and then select Save to

Contacts.
4 Enter the information for the entry.
5 Press OK .

Making a second call

You can make a second call while your first
call is still active:

1 Place your first call on hold by pressing

Hold (left action key).
2 Dial a second number using any of the

methods described in Making calls from

the Today screen. If you’re dialing by

contact name or with the keyboard, you

must first use the 5-way to select the

Dial Lookup field.
When two calls are active, your Today

screen includes two call status sections,
each representing one of the calls.

Answering a second call (call waiting)

When you’re on a call and you receive a
second call, the call waiting notification
appears if you have chosen to be notified
(see Setting call waiting notification

). You

can do any of the following:

Send the new call to voicemail: Press
Menu (right action key) and select
Ignore.

Send the new caller a text message:

Press Menu (right action key) and
select Ignore with text message. The
second call is sent to voicemail. A new text
message opens with the phone number of
the caller entered in the To field.

CHAPTER

WHAT CAN I DO DURING A CALL?

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CHAPTER

Hang up the current call and answer the
new call: Press Menu (right action

key) and select Drop and Answer. You can
also press Power/E nd to hang up the
current call, and then choose to answer or
ignore the new call.

Place the current call on hold and
answer the new call:
Press Answer (left action key) or

Making a conference call

IMPORTANT You can join up to 5 calls into

a 6-way conference call. The number of
calls you can join in conference depends on
your service plan. Additional charges may
apply, and minutes in your mobile account
may be deducted for each call. Please
contact your wireless service provider for

more information.
Phone/Send . After you answer the
call:

1 Answer a second call (see Answering a

second call (call waiting)), or put the first
call on hold and make a second call (see
Making a second call

).

2 Press Menu (right action key)

and select Conference. This joins the
two calls with you in a conference.

• Press Swap (left action key) to

move between callers by placing the
current active call on hold and talking on
the other line.

• Make the calls a conference call. See

Making a conference call

.

WHAT CAN I DO DURING A CALL?

46

YOUR PHONE

3

3 (Optional) Do one or more of the

following:

• Make more calls and join them into

the conference call. The number of
calls you can join in conference
depends on your service plan.

• Extract a caller from the conference

call to talk with them privately by
pressing Menu (right action
key), selecting Extract, and then
selecting the name. The extracted call
becomes the active call.

• Swap between the conference call

and the private call by pressing Swap

(left action key).

4 When you’re done, do one of the

following:

• If you have extracted a call, press

Power/End twice to hang up all
calls or press Power/End once
to hang up the active call.

• If you have not extracted a call, press

Power/End once to hang up all
calls.

Forwarding calls

You can forward calls to another phone
number. Please check with your wireless
service provider about availability and
pricing of forwarded calls; additional
charges may apply.

When all calls are forwarded, the call
forwarding icon appears in the title bar.

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

3 Select the Services tab, and then select

Call Forwarding from the list.

CHAPTER

).

WHAT CAN I DO DURING A CALL?

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3

CHAPTER

4 Specify your call forwarding settings.

Some of the settings may already be set
by your wireless service provider to
send your calls to voicemail.

5 Press OK .

Creating a speed-dial button

You can create up to 20 picture buttons and

50 text buttons.

1 Go to your Today screen.

2 Press Menu (right action key)

and select New Speed Dial.

3 Do one of the following:

• Select Link to contact, select the

contact you want to link to this button,
and then select the number you want
to dial with this button.

• Select Label and enter a name for this

button, and then select Number and
enter the phone number you want to
dial with this button.

Defining speed-dial buttons

Your smartphone enables you to create
both picture and text speed-dial buttons so
that you can select a button on the Today
screen to quickly dial a number.

DEFINING SPEED-DIAL BUTTONS

48

YOUR PHONE

3

4 (Optional) Enter a Quick Key. When the

Today screen is showing, you can press
and hold the Quick Key to instantly dial
this number.

Quick Keys can be letters or numbers,
but you can’t use both the letter and
number on the same key. For example,
the voicemail Quick Key is 1. The letter
equivalent for that key is E, so you
cannot assign E as a Quick Key to
another speed-dial button.

5 If this button is linked to a contact entry

with a picture, select either Text Speed
Dial or Picture Speed Dial to indicate
which type of button you want to
create. If this button is not linked to a
contact or the contact doesn’t have a
picture, the Picture Speed Dial option is
not available.

TIP

You can add a special ringtone to a contact
associated with the speed-dial button. See
Adding a contact

.

6 (Optional) Select the Advanced tab and

set any of the following options:
Extra Digits: Defines additional

numbers to dial, such as a password or

extension. In addition to numbers, you
can enter the following symbols: star
(

) and pound (#). To enter a one-

*

second pause, enter a comma (,).

Dial extra digits automatically: Dials

predefined Extra Digits immediately
after dialing the phone number. If you
do not check this box, you must press
Extra Digits (left action key) to
dial these digits.

Show voice mail buttons: Displays the
voicemail playback controls after you
dial this speed-dial number. When this
option is checked, you can enter
numbers below each control to tailor
the controls to your voicemail system.

Plays the previous message.

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DEFINING SPEED-DIAL BUTTONS

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Saves the current message.
Plays the current message.
Deletes the current message.
Repeats the current message.
Plays the next message.

7 Press OK .

Editing a speed-dial button
1 Go to your Today screen.
2 Highlight the speed-dial button you

want to edit.

3 Press and hold Center to open the

shortcut menu, and then select Edit

Speed Dial.
4 Make the desired changes.
5 Press OK .

TIP

You can also edit a speed-dial button by
pressing Menu, selecting Speed Dial
Options, and then selecting the button you
want to edit.

Deleting a speed-dial button
1 Go to your Today screen.

2 Highlight the speed-dial button you

want to delete.

3 Press and hold Center to open the

shortcut menu, and then select Edit

Speed Dial.
4 Press Delete (right action key).
5 Select Ye s to confirm the deletion.

Arranging your speed-dial buttons
1 Go to your Today screen.
2 Press Menu (right action key)

and select Speed Dial Options.
3 Highlight the button you want to move.
4 Press Option + Left or Right or

Up or Down to move the button

in that direction.

Using a phone headset

You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.

USING A PHONE HEADSET

50

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3

IMPORTANT If driving while using a

smartphone is permitted where you are
and you need to make a call, we
recommend using a phone headset or a
hands-free car kit (sold separately). If you

Using a wired headset

Speakers

The headset button is context-sensitive,
and it performs various actions based on
the situation. You can press the headset
button to perform any of the following
tasks:

must use the wired headset while driving,
place a speaker in only one ear. Leave the
other ear free to hear outside noises. Make
such a call only if it is legal to do so and you
can do so safely.

Microphone

• Answer an incoming call

• Respond to call waiting

• Hang up a single active call or all calls on

Headset button

a conference call if there is no extracted
call

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USING A PHONE HEADSET

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• Swap between calls if there is one

active call and one call on hold

NOTE Your smartphone works with

headsets that have a 2.5mm, 3-pin
connector (look for two colored bands on
the plug). When in doubt, ask the
third-party headset manufacturer if the
product is compatible with your
smartphone. If you hear a headset buzz or
poor microphone performance, your
headset may be incompatible with your
smartphone.

Connecting to a Bluetooth

®

hands-free

device

Your smartphone is also compatible with
many headsets and car kits (sold
separately) enabled with Bluetooth

®

wireless technology version 1.1 or 1.2.
For a list of compatible hands-free devices

turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 9 meters (30 feet).

DID YOU KNOW

Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.

?

If you have both a compatible

1 If necessary, prepare the device with

which you want to connect to accept a

new connection. Check the device’s

documentation for details. Be sure to

find out if the device has a predefined

passkey that you need to enter on your

smartphone in step 7.

2 Go to your Today screen and tap

Bluetooth .
3 Select the Mode tab and check the Tur n

on Bluetooth box.

with Bluetooth wireless technology, go to
www.palm.com/treo750-support

.

After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can communicate with that device
whenever it is within range and the
Bluetooth feature on your smartphone is

USING A PHONE HEADSET

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YOUR PHONE

3

CHAPTER

4 Select the Devices tab, and then select

Add new device.

5 Wait for your smartphone to search for

devices and to display the device list.

6 Select the device you want to connect

to, and then press Next (right
action key).

7 Enter a passkey between 1 and 16

digits long, and then press Next
(right action key).

IMPORTANT Some hands-free devices

have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.

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CHAPTER

The longer the passkey, the more difficult
it is for the passkey to be deciphered.

DID YOU KNOW

Today screen indicates the status of the
Bluetooth feature See The Bluetooth status
icon for details.

?

The Bluetooth icon on your

Here are tips for working with a Bluetooth
hands-free device:

• To transfer a call from the handset to a

Bluetooth hands-free device during a

call, press Menu (right action

key) and select Connect Bluetooth. To

transfer the call back to the headset,

press Menu (right action key)

8 If the passkey is not predefined, enter

the same passkey on the other
Bluetooth device, and then press Finish

(right action key).

9 Check the Hands Free box, and then

press Finish (right action key).
10 Press OK .
You can now communicate with this device

whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 9 meters (30 feet).

and select Cancel Bluetooth.

• To transfer a call from a wired headset

to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.

• To find out how to transfer your

contacts from your smartphone to your
car kit, go to www.palm.com/
treo750-support.

Using a Bluetooth hands-free device

To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.

USING A PHONE HEADSET

54

YOUR PHONE

3

DID YOU KNOW

hands-free device and it is within range, your
smartphone routes all calls to the hands-free
device instead of to the earpiece on your
smartphone. Bluetooth range is up to 9
meters (30 feet) in optimum environmental
conditions.

?

If you’re using a Bluetooth

Customizing phone settings

Selecting ringtones and display notices

You can set different tones for different
types of incoming phone calls and
notifications. You can download MP3,
MIDI, AMR, WAV, and WMA ringtones
directly to your smartphone (see
Downloading files and images from a web
page). You can also download ringtones to
your computer and then email them to your
phone.

1 Press Start and select Settings.
2 On the Personal tab, select Sounds &

Notifications .

3 Select the Notifications tab.

4 Select the Event list, and then select

the type of call or notification for which
you want to set the ringtone:

Phone: Known Caller: An incoming call
from someone in your Contacts list or
Speed Dial list.

Phone: Missed call: A call you did not
answer.

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CUSTOMIZING PHONE SETTINGS

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CHAPTER

• If you checked the Play Sound box,

then select the sound for the selected
type of call. You can also check the
Repeat box to have the sound repeat.

• (Optional) Select the Play icon to

preview the sound.

• Check the Display message on

screen box to have a message
displayed when the event occurs.

Phone: Roaming: A call that comes in

when you’re outside your home mobile

network.

Phone: Unknown Caller: An incoming

call from someone identified by caller

ID who is not in your Contacts list or

Speed Dial list.

Phone: Voice mail: A new voicemail.
5 If you selected Known Caller, Roaming,

or Unknown Caller, select the ring type

7 Check the Vibrate when… boxes to

turn the vibrate feature on/off based on
the Ringer switch setting.

8 Repeat steps 4–7 to select ringtones for

other types of calls.

9 Press OK .

DID YOU KNOW

delete, and send sounds on your smartphone.
You can also set sounds for messaging
notifications and calendar reminders. See
Selecting Sounds & Notifications

?

You can record, preview,

.

and the ringtone. Select the Play icon to

preview the ringtone sound.
6 If you selected Missed call or Voice

mail, set the following options:

• Check the Play Sound box if you

want to have a sound played when
the event occurs.

CUSTOMIZING PHONE SETTINGS

56

YOUR PHONE

3

Adjusting call and ringer volume

Vol ume

• Call volume: While a call is in progress,

press Volume (on the side of your
smartphone) to adjust the call volume.

• Ringer volume: When a call is not in

progress and you are not playing music
or a video, press Vo lu me to adjust
ringer volume.

Assigning a caller ID ringtone
1 Press Start and select Contacts.
2 Highlight the contact’s name.
3 Press Menu (right action key)

and select Edit.

4 Select Ring tone.
5 Select a tone for this contact entry.
6 Press OK .

Enabling TTY

Yo u can enable your smartphone for use
with a TTY/TDD device. A TTY (also known
as a TDD or Text Telephone) is a
telecommunications device that enables
people who are deaf or hard of hearing, or
who have speech or language disabilities,
to communicate by telephone.

Your smartphone is compatible with select
TTY devices. You can connect a TTY/TDD
machine, headset, or hands-free kit to your
smartphone through the headset jack while
in TTY/TDD mode. Please check with the
manufacturer of your TTY device for
connectivity information. Be sure that the
TTY device supports digital wireless
transmission.

NOTE Not all wireless service providers

support the TTY feature on your
smartphone. Check with your wireless
service provider for information.

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CHAPTER

BEFORE YOU BEGIN

• Make sure your smartphone is

connected to a TTY/TDD machine using

the headset jack. When you enable TTY,

all audio modes are disabled on your

smartphone, including holding the

smartphone up to your ear and

listening.

• Turn on your phone to access your

Phone Settings. See Turning your phone

on.

1 Press Start and select Settings.
2 On the Personal tab, select Phone .

NOTE When TTY/TDD is on, a TTY/TDD

icon appears at the top of the Today

screen.

Adding contact numbers from new callers

By default, you are prompted to add
contact entries for numbers that are not
already in your Contacts list. You can turn
this feature on or off.

1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 On the Phone tab, check the After calls

from numbers that are not in
Contacts, ask if I want to add them

box.

4 Press OK .

Blocking calls

You can block (bar) incoming or outgoing
calls.

BEFORE YOU BEGIN You need to do the

following:

3 On the Phone tab, select the TTY/TDD

list and then select either On or Off.

4 If an alert appears, press OK .
5 Press OK .

• Make sure that call barring is supported

by your service plan. Check with your
wireless service provider for more
information.

CUSTOMIZING PHONE SETTINGS

58

YOUR PHONE

3

• Get a call barring password from your

wireless service provider.

• Make sure your phone is on and that

you’re inside a coverage area (see
Turning your phone on

).

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

3 Select the Services tab, and then select

Call Barring from the list.

4 Select the Block incoming calls list,

and then select one of the options:

Off: No incoming calls are blocked.
When roaming: All incoming calls are

blocked when roaming.

All calls: All incoming calls are blocked.

5 Select the Block outgoing calls list and

then select one of the options:

Off: No outgoing calls are blocked.
International: All outgoing international

calls are blocked.

International except to home
country: All outgoing international calls

are blocked except to the country
where the phone is based.

All calls: All outgoing calls are blocked.

6 Press OK .
7 Enter the call barring password and

press Done (right action key).

Setting caller ID

You can turn caller ID on or off.

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

CHAPTER

).

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CHAPTER

3 Select the Services tab, and then select

Caller ID from the list.
4 Select the appropriate option to provide

your caller ID to Everyone or No one.

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

3 Select the Services tab, and then select

Call Waiting.

4 Select the appropriate option to receive

a notification or not.

5 Press OK .

Setting call waiting notification

You can choose to be notified when you
receive a call while you are on a call. You
can choose to accept the call or not. See
Answering a second call (call waiting)

BEFORE YOU BEGIN Make sure your

.

phone is on and that you’re inside a
coverage area (see Turning your phone on

5 Press OK .

Manually selecting your wireless band

IMPORTANT The wireless band setting is

preset for optimum performance. Do not

).

change this setting unless instructed to do
so by a representative from your wireless
service provider.

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3

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

3 Select the Services tab, and then select

Band Selection from the list.

4 Select the Select network type list,

and then select one of the following:

Auto: Automatically selects a network.
GSM: Connects only to GSM networks.
UMTS: Connects only to UMTS (3G or

HSDPA) networks.

5 Select the Select your GSM/UMTS

Band list, and then select either Auto or

one of the bands listed. The band

).

options differ depending on your
wireless service provider.

6 Press OK .

Enabling fixed dialing

Fixed dialing allows you to restrict your
outgoing calls and messages to selected
phone numbers included in your fixed
dialing list. After the service is activated,
you can call and send messages only to the
phone numbers from the list.

The list is protected by a PIN2 code. If you
enter an incorrect PIN2 more times than
allowed by your wireless service provider,
the SIM card locks. After the SIM card
locks, you need the PUK2 (pin unblocking
key) to unlock the SIM card. Contact your
wireless service provider for more
information and your PIN2 and PUK2.

CHAPTER

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CHAPTER

BEFORE YOU BEGIN

• Make sure your phone is on and that

you’re inside a coverage area (see

Turning your phone on

• Get your PIN2 from your wireless

).

service provider

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone

Settings.
3 Select the Services tab, and then select

Fixed Dialing.
4 Check the Enable fixed dialing box.

6 Press Menu (right action key) to

add, delete, or edit the phone numbers
in the list.

7 Press OK .

Manually selecting your network settings

IMPORTANT The network settings are

preset for optimum performance. Do not
change these settings unless instructed to
do so by a representative from your
wireless service provider. The network
settings options vary according to your
wireless service provider.

BEFORE YOU BEGIN Make sure your

phone is on and that you’re inside a
coverage area (see Turning your phone on

).

1 Go to your Today screen.
2 Press Menu (right action key)

and select Preferences > Phone
Settings.

3 Select the Network tab.

5 Enter your PIN2 and press Done

(left action key).

CUSTOMIZING PHONE SETTINGS

62

YOUR PHONE

3

4 To switch to another network, select

Find Network and select an available

network.

5 To change your preferred network,

select Set Networks, check the box
next to the networks you want, and
then select your order of preference.

6 From the Network Selection list, select

an option:
Automa tic: The network connection is

automatically made.
Manual: Network connections are

manually made. If you are manually
selecting a network, select a network
from the list of available networks.

7 Press OK .

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What are all those icons?

You can monitor the status of several items
using icons at the top of your Today screen:

You missed an incoming call.

You have a voicemail message.

You have a new email message.

You have a new text or
multimedia message.

No SIM card is inserted or
software is unable to recognize
the SIM.

You have more than one of the
conditions listed above.

Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear. If you are
outside a coverage area, no bars
appear.

Your phone is off.

The SIM card is locked. You need
to enter a PIN or a PUK to unlock
the SIM card (see Locking the
SIM card).

A voice call is in progress.

TTY/TDD is turned on.

All calls are being forwarded.
You are in a roaming coverage

area. Additional fees may apply
for calls or data transmission.

Your phone is connected to a
UMTS (3G or HSDPA) network,
but you are not actively
transmitting data. You can still
make or receive calls.

Your phone is on and a 3G UMTS
data connection is active. You
can make and receive calls and
transmit data simultaneously.

WHAT ARE ALL THOSE ICONS?

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YOUR PHONE

3

Your phone is connected to a
HSDPA UMTS network, but you
are not actively transmitting data.
You can still make or receive
calls.

NOTE In most cases, when your

phone is connected to a UMTS
network (either 3G or HSDPA)
but you are not actively
transmitting data, the 3G icon
appears. The H icon may appear
when your phone is connected
to a HSDPA UMTS network, but
you are not actively transmitting
data

Your phone is on and an HSDPA
UMTS data connection is active.
You can make and receive calls
and transmit data
simultaneously.

Your phone is connected to an
EDGE network, but you are not
actively transmitting data. You
can still make or receive calls.

Your phone is on and an EDGE if
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.

Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.

Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.

ActiveSync synchronization is in
progress.

Your smartphone is connected to
a computer or network, or
Windows Mobile Device Center
synchronization is in progress.

A data connection is not available
or your phone is off.

Your smartphone’s battery is low.

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WHAT ARE ALL THOSE ICONS?

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3

CHAPTER

Your smartphone’s battery is
charging.

Your smartphone is connected to
a power outlet and the battery is
fully charged.

Wireless
service
provider

Your phone is on. When you turn
off your phone, Phone Off
appears instead.

name

The Bluetooth® wireless
technology status indicator
appears in gray when this feature
is off, in blue when this feature is
on, and in reverse blue when
your smartphone
is communicating with another
Bluetooth device.

A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.

You have a reminder. If the
reminder is not displayed on your
Today screen, tap the icon to
open the reminder.

You have an alert from Microsoft.
If the alert is not displayed on
your Today screen, tap the icon
to open the alert.

WHAT ARE ALL THOSE ICONS?

66

Synchronizing information

CHAPTER

4

Synchronizing means that information that has been entered or
updated in one place—your Palm

®

Tre o™ 750 smartphone, your
computer, or your corporate server—is automatically updated in
the other. There’s no need to enter information twice. Some
types of synchronization can happen on an automated schedule,
so you don’t even have to think about it.

After you get into the habit of synchronizing regularly, you’ll
know what a powerful tool synchronization is for transferring,
updating, and backing up large amounts of information on your
smartphone.

Benefits

• Quickly enter and update

information on your computer and
your smartphone

• Protect your information

• Send photos and videos to your

smartphone from your desktop
computer

In this chapter

Synchronization overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

How do I synchronize?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 73

Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting up wireless synchronization. . . . . . . . . . . . . . . . . . . . . . . . . 79

Other ways to synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

SYNCHRONIZING INFORMATION

4

Synchronization overview

This chapter discusses using desktop sync
software and other methods to synchronize
your smartphone and your computer.

When you synchronize, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync with your computer using
desktop synchronization software (see
Setting up your computer for
synchronization) or wirelessly with your
company’s Exchange server using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization

).

How do I synchronize?

There are a number of ways to make
synchronization occur. You can install
desktop sync software on your computer
to synchronize in one of several ways, or
you may be able to synchronize wirelessly
with an Exchange server. You can also
maximize your sync options and sync with
both an Exchange server and desktop sync
software to maximize your sync options.

Synchronizing with desktop sync software

BEFORE YOU BEGIN Install the software

from the Windows Mobile Getting Started
CD, which came with your smartphone.
You must install this software even if you
have already installed a previous version of
desktop sync software. See Installing
ActiveSync desktop software: Windows XP
or Installing Windows Mobile Device
Center: Windows Vista for instructions.

CHAPTER

SYNCHRONIZATION OVERVIEW

69

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4

CHAPTER

After you install desktop sync software,
you can synchronize in any of the following
ways:

• By connecting your smartphone to your

computer using the sync cable (see
Synchronizing using the sync cable

• By connecting your smartphone to your

computer using Bluetooth

®

wireless
technology (see Synchronizing over a
Bluetooth connection)

• By connecting your smartphone to your

computer using the infrared (IR) ports
(see Synchronizing over an infrared

2003 or Exchange Server 2007 using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization
choose this method, synchronization takes
place automatically after setup. You do not
need to install the software from the

)

Windows Mobile Getting Started CD.

NOTE We recommend that you install the

desktop sync software from the CD even if
you synchronize wirelessly with the server.
You need the desktop sync software to
synchronize pictures, videos, music files,
and other info directly with your computer.

). If you

connection)

If you have a Windows XP computer:
The desktop sync software is called
ActiveSync

®

desktop software.

What can I synchronize?

If you have a Windows Vista computer:
The desktop sync software is called
Windows Mobile Device Center. The sync
application on your smartphone is called
ActiveSync.

Synchronizing wirelessly with the server

If you have Microsoft Office Outlook® 2002
or later installed on your computer, by
default, the following information is
synchronized when you synchronize using
either desktop sync software or Microsoft
Exchange ActiveSync:

You can set up your smartphone to
synchronize email and other information
wirelessly with Microsoft Exchange Server

WHAT CAN I SYNCHRONIZE?

70

SYNCHRONIZING INFORMATION

4

You can, however, customize sync settings
to suit your needs and sync only some of
these applications.

If you set up synchronization with your
computer using the desktop sync
software, information in the Favorites
application is synchronized by default as
well. You can also change settings to
synchronize Word, Excel, PowerPoint, and
PDF files, as well as pictures, music,
videos, and other types of files (see
Changing which applications sync

DID YOU KNOW

you an easy way to get favorites from the web
browser on your computer into the web
browser on your smartphone. Just add them
to the folder called Mobile Favorites, which
shows up in your computer's browser. When
you sync, they become available on your
smartphone as well. Backup copies of any
favorites that you add on the smartphone
browser are also stored in the Mobile
Favorites folder.

?

Synchronizing Favorites gives

).

IMPORTANT To synchronize Calendar,

Contacts, Inbox (email), and Tasks, you
must have Outlook 2002 or later installed
on your computer. If you want to
synchronize pictures, music, and videos,
you need to have Windows Media Player
10 or later installed on your computer.

TIP

If you don’t already have Outlook or
Windows Media Player installed on your
computer, you can install them from the
Windows Mobile Getting Started CD. Insert
the CD into your computer’s CD drive, select

Add Programs (Windows XP) or Bonus
Software (Windows Vista), and then select
Windows Media Player or the link to

download a trial version of Outlook 2007.

TIP

If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s vendor
to learn if software is available for your
smartphone

This table lists the types of info you can
synchronize and the methods to use.

CHAPTER

WHAT CAN I SYNCHRONIZE?

71

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4

CHAPTER

Info type Method Where to learn more
Outlook Contacts,

Calendar, Tasks

Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)

Outlook Email Desktop sync software or

Exchange ActiveSync

Setting up your computer for
synchronization or

Setting up wireless synchronization

Setting up your computer for
synchronization or

Setting up wireless synchronization

Word, Excel,
PowerPoint, PDF
files

Desktop sync software Setting up your computer for

synchronization
Synchronizing your Microsoft Office

files
Changing which applications sync

Music and video
files

Desktop sync software
and Windows Media
Player

Setting up your computer for
synchronization

Changing which applications sync
Transferring media files to your

smartphone

Pictures Windows XP: Desktop

sync software
Windows Vista: Desktop

sync software and
Windows Media Player

Setting up your computer for
synchronization

Changing which applications sync
Transferring media files to your

smartphone (Windows Vista)

WHAT CAN I SYNCHRONIZE?

72

SYNCHRONIZING INFORMATION

4

Info type Method Where to learn more
Outlook Notes Desktop sync software Setting up your computer for

synchronization
Changing which applications sync

Files to be
transferred to an
expansion card

Setting up your computer for synchronization

Before you can synchronize, you need to
install your desktop sync software and
connect the sync cable to your computer.
Even if you already have desktop sync
software installed on your computer, you
must install the software that came with
your smartphone on the Windows Mobile
Getting Started CD.

Desktop sync software Setting up your computer for

synchronization
Changing which applications sync

System requirements

Your computer must meet the following
minimum system requirements:

• Windows XP Service Pack 2 or

Windows Vista (later versions may also
be supported)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

• CD drive

• Available USB port

• USB sync cable (included with your

smartphone)

• Adobe Flash Player (required to run the

installation program)

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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SYNCHRONIZING INFORMATION

4

CHAPTER

TIP

If you do not have Adobe Flash Player on
your computer, you can download it for free
from www.adobe.com.

Installing ActiveSync desktop software: Windows XP

If you have a Windows XP computer, the
desktop sync software is called ActiveSync
desktop software. The Windows Mobile
Getting Started CD recognizes that you
have a Windows XP computer and
automatically directs you to install
ActiveSync desktop software. On your
smartphone, the sync application is called
ActiveSync.

BEFORE YOU BEGIN If you are installing

the software on a computer at work, make
sure your company allows you to install
new software. Contact your company’s
IT department for help.

1 Close any applications that are currently

running on your computer, including
those running in the background. Your
computer must have all its resources
available to install the software.

2 Insert the Windows Mobile Getting

Started CD into the CD drive on your
computer.

3 Follow the installation instructions that

appear on both your computer and your
smartphone.

During installation, you connect your
smartphone to your computer and sync
for the first time. Be sure to watch
what’s happening on both your
computer and your smartphone. For
more info, see Connecting your
smartphone to your computer and
Synchronization

TIP

During software installation, you can
select an option to synchronize email,
contacts, calendar events, and tasks directly
with Microsoft Exchange Server 2003 or 2007.
If you choose this option, you are prompted to
enter your mail server address and domain
name and your Exchange server account
username and password.

DID YOU KNOW

software from the Windows Mobile Getting
Started CD (see Installing bonus software
from the CD).

.

?

You can also install additional

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

74

SYNCHRONIZING INFORMATION

4

Installing Windows Mobile Device Center: Windows Vista

If you have a Windows Vista computer, the
desktop sync software is called Windows
Mobile Device Center. The Windows
Mobile Getting Started CD recognizes that
you have a Windows Vista computer and
automatically directs you to install
Windows Mobile Device Center. On your
smartphone, the sync application is called
ActiveSync.

BEFORE YOU BEGIN If you are installing

the software on a computer at work, make
sure your company allows you to install
new software—for example, that you have
Administrator privileges. Contact your
company’s IT department for help.

1 Close any applications that are currently

running on your computer, including
those running in the background. Your
computer must have all its resources
available to install the software.

2 Insert the Windows Mobile Getting

Started CD into the CD drive on your
computer.

3 If prompted, click RunStart.exe.

4 Click Continue.
5 Select your language and click Next.
6 Select Setup and Installation.
7 Make sure the Windows Mobile

Device Center box is checked, and click
Install.

8 Follow the installation instructions that

appear on both your computer and your
smartphone.

During installation, you connect your
smartphone to your computer and sync
for the first time. Be sure to watch
what’s happening on both your
computer and your smartphone. For
more info, see Connecting your
smartphone to your computer and
Synchronization

.

Using the desktop sync software

After you install the desktop sync software,
synchronization happens automatically
anytime you connect your smartphone to
your computer, as described in the next
section. You can also open the desktop

CHAPTER

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

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4

CHAPTER

sync software window on your computer
to perform the following tasks:

• Install applications from your computer

to your smartphone (see Installing
applications from your computer) or to
an expansion card inserted into the

To open the desktop sync software, do one
of the following:

Windows XP: To open the ActiveSync
desktop software window, double-click the
ActiveSync icon in the taskbar in the

lower-right corner of your computer screen.
expansion card slot on your smartphone
(see Installing applications onto an
expansion card)

• Change which applications synchronize

• In ActiveSync desktop software on a

Windows XP computer, enter settings
to synchronize wirelessly with Microsoft
Exchange Server 2003 or 2007

DID YOU KNOW

applications synchronize (see Changing which
applications sync) and enter settings to
synchronize wirelessly (see Setting up
wireless synchronization) in the ActiveSync
app on your smartphone. Whether you enter
changes on your smartphone or on your
computer, the changes are transferred to the
other location the next time you synchronize.

?

You can also change which

TIP

If the ActiveSync icon does not appear in

the taskbar, go to Start, navigate to

Programs, and then select Microsoft
ActiveSync to open the ActiveSync window.

TIP

You can enter a setting to have the
ActiveSync window open automatically when
you connect your computer and your
smartphone. In the ActiveSync window, select
File > Connection Settings, and then check
the Open ActiveSync when my device

connects box.

Windows Vista: To open Windows Mobile

Device Center, click Start > All Programs
> Windows Mobile Device Center.

Desktop software installation also creates
a folder for your smartphone on your
computer. When your smartphone is
connected to your computer, opening My
Computer or Windows Explorer (Windows
XP) or Computer (Windows Vista) displays

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

76

SYNCHRONIZING INFORMATION

4

an icon representing your smartphone.
Double-clicking this icon displays folders
containing items you synchronized, such as
music files, pictures, and videos.

Connecting your smartphone to your computer

NOTE If you’re transferring info from a

previous Windows Mobile
a Palm OS

®

device, you can learn more

®

device or from

about how to move content, such as
pictures, music, and files, to your
smartphone by going to www.palm.com/
treo750-support.

1 If international adapters are included in

your smartphone package, prepare the
AC charger by connecting the adapter
that fits the wall outlet you’re going to
use.

2 Plug the AC charger into a wall outlet.
3 Plug the USB sync cable into an

available USB port or into a powered
USB hub on your computer.

TIP

For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it’s
a powered hub.

4 Connect the sync cable to your

smartphone by inserting it into the two
sockets to the left on the bottom of the
smartphone.

5 Connect the charger cable to the

remaining socket on the bottom of your
smartphone.

DID YOU KNOW

indicator light that glows when the charger is
connected to a power source.

?

The AC charger contains an

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SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION

77

SYNCHRONIZING INFORMATION

4

CHAPTER

USB sync

cable

This button has no
function with your
smartphone

Synchronizing using the sync cable

Every time you connect your smartphone
to your computer, the desktop sync
software automatically turns on and checks

SYNCHRONIZING USING THE SYNC CABLE

78

whether changes you made on the
computer or on the smartphone need to be
synchronized.

1 Connect your smartphone to your

computer (see Connecting your
smartphone to your computer).

SYNCHRONIZING INFORMATION

4

This button has no
function with your
smartphone

2 Check for synchronization progress:

Windows XP: Look for the animated
ActiveSync icon at the top of your

smartphone screen and the ActiveSync

icon in the taskbar on your

computer.

Windows Vista: Look for the animated
connection icon at the top of your

smartphone screen.

• If you don’t see the correct icon, make

sure the desktop sync software that

came with your smartphone is

running on your computer.

• If you have any problems

synchronizing, see Synchronization

for

troubleshooting suggestions.

TIP

We recommend that you install the backup
and restore app from the Windows Mobile
Getting Started CD. A backup and restore app
preserves your data and settings if your
smartphone is ever lost or stolen, and it
protects your data during a hard reset.

Setting up wireless synchronization

Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2003
or 2007 as its email server? If so, you may
be able to wirelessly synchronize the email
and other Outlook info on your smartphone
and the same info stored on the Exchange
server using Microsoft Exchange
ActiveSync.

CHAPTER

SETTING UP WIRELESS SYNCHRONIZATION

79

SYNCHRONIZING INFORMATION

4

CHAPTER

If you are using Exchange Server 2007 or
Exchange Server 2003 that has been
upgraded to Service Pack 2, you may be
able to take advantage of the additional
features of Direct Push Technology. Direct
Push Technology is a two-way wireless
delivery method that keeps your Outlook
information always up-to-date and provides
more efficient communication between the
server and your smartphone. It includes
features like Global Address List; Tasks
Over The Air (OTA); and IP-based push
updating of Calendar, Messaging, and
Inbox (email).

DID YOU KNOW

Outlook also syncs with the server, whatever
is synchronized to the server from your
smartphone also shows up in Outlook; and
whatever you enter or change in Outlook on
your computer syncs to the server and then
shows up on your smartphone.

?

Because your desktop copy of

and then follow the steps in this section to
set up an account:

• Mail server address and domain name.

• The username and password you use to

access your corporate mail server.

• Security connection: Does your server

use an encrypted (SSL) connection?

TIP

If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronize wirelessly with the server. To
check, press Start, select Programs, and
then select ActiveSync. Press Menu (right
action key). If Configure Server appears
instead of Add Server Source, wireless sync is
already set up, and you can skip this
procedure.

1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right action key)

BEFORE YOU BEGIN To synchronize

wirelessly, you need to set up an Exchange
Server account. Work with your system

and select Add Server Source.

4 Enter the server address. Check the

This server requires an encrypted

administrator to gather the following info,

SETTING UP WIRELESS SYNCHRONIZATION

80

SYNCHRONIZING INFORMATION

4

(SSL) connection box if your server
uses an encrypted connection.

5 Press Next (right action key).
6 Enter the username and password you

use to access your corporate mail
server, and enter the Exchange server
domain.

NOTE You can’t see your password as you

enter it, so be careful. Be sure Caps Lock
and Option Lock are not on unless you
need them. For info on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers,
punctuation, and symbols.

TIP

The Exchange server settings are case­sensitive. Be sure to enter uppercase and
lowercase letters properly.

7 Check the Save password box.

TIP

Ask your system administrator if it is OK to
store your corporate email password on your
smartphone (for increased security, you may
need to enter your password each time you
access your email). If it is not OK, don’t check
the Save password box; you must
synchronize manually (see Initiating a wireless
sync manually).

8 (Optional) Select Advanced to set the

rules for fixing sync conflicts.

9 Press Next (right action key) and

check the boxes for the types of

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SETTING UP WIRELESS SYNCHRONIZATION

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SYNCHRONIZING INFORMATION

4

CHAPTER

information you want to synchronize
with the Exchange server.

bar appears onscreen indicating sync
progress.

You can set a schedule for synchronization
to take place anytime info is updated on
either your smartphone or the server or at
certain intervals (see Setting the
synchronization schedule), or allow
synchronization to take place only when
you initiate it manually (see Initiating a
wireless sync manually).

Setting the synchronization schedule

10 (Optional) Highlight an item and select

Settings to change the synchronization

settings for that type of information.
Settings are not available for all items.

TIP

To automatically download more of an
incoming email message than the default
setting, select E-mail in step 9 and select a
higher number from the Download size limit
list. If you don’t increase this setting, you can
manually download the rest of the message at
your convenience.

11 Press Finish (right action key).

Synchronization with your Exchange
server begins automatically. A status

You can set a synchronization schedule in
either of the following situations:

If you use Microsoft Exchange Server
2007 or Microsoft Exchange Server 2003
with Service Pack 2: By default, wireless

sync takes place anytime info is updated
on either your smartphone or the server
using Direct Push Technology. To save
battery life, however, you can set
synchronization to take place at intervals
that you specify.

If you use Microsoft Exchange Server
2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not

take place automatically. Set a

SETTING UP WIRELESS SYNCHRONIZATION

82

SYNCHRONIZING INFORMATION

4

synchronization schedule to have sync take
place either anytime info is updated on
your smartphone or the server, or at certain
intervals.

1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right action key)

and select Schedule.

4 Set any of the following options:

Peak times: Sets the frequency for

high-traffic time periods such as when
you are at work or when email volume
is high.

Off-peak times: Sets the frequency for
low-traffic time periods such as late at
night.

Use above settings when roaming:
Sets the frequency while you are
roaming outside your wireless service
provider’s network. You should keep
this box checked to ensure that wireless
sync works properly.

Send/receive when I click Send: Sets
whether items are sent as soon as you
select Send in the Inbox application,
or whether they are held until the next
synchronization.

5 Press OK .

Initiating a wireless sync manually

If you want to control exactly when a
wireless sync takes place, or if it is not OK
to store your corporate email password on
your smartphone, you can initiate sync
manually.

1 To set up manual sync, follow the

preceding procedure, Setting the
synchronization schedule. In the Peak
times and Off-peak times lists, select

Manual.

2 To initiate a manual sync, press Start

and select Programs.

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SETTING UP WIRELESS SYNCHRONIZATION

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SYNCHRONIZING INFORMATION

4

CHAPTER

3 Select ActiveSync .
4 Press Sync (left action key).

Other ways to synchronize

Synchronizing over a Bluetooth connection

You can synchronize your computer and
smartphone using Bluetooth wireless
technology.

BEFORE YOU BEGIN Do the following:

• Make sure your computer is equipped

with Bluetooth wireless technology.

• If you have not already done so, install

the ActiveSync Plug-in for Bluetooth
wireless technology from the Windows
Mobile Getting Started CD. The plug-in
is installed on your computer and is
needed to synchronize over a Bluetooth
connection with your smartphone.

TIP

To install the plug-in for Bluetooth
technology, insert the Windows Mobile
Getting Started CD into your computer’s CD
drive, and select Add Programs (Windows
XP) or Bonus Software (Windows Vista).
Select the plug-in option and follow the
onscreen instructions.

1 Do one of the following:

Windows XP: On your computer,

right-click the ActiveSync icon in
the taskbar in the lower-right corner of
the screen, and select Connection

Settings.
Windows Vista: Click Start > All

Programs > Windows Mobile Device
Center. Select Connect without
setting up your device, and then
select Connection settings.

2 Check the Allow connections for one

of the following box, and then select
Bluetooth.

3 On your smartphone, press Start

and select Settings.

4 Select the Connections tab, and then

select Bluetooth .

OTHER WAYS TO SYNCHRONIZE

84

SYNCHRONIZING INFORMATION

4

5 Select the Mode tab and check the Tu rn

on Bluetooth box.
6 Press Start and select Programs.
7 Select ActiveSync .
8 Press Menu (right action key)

and select Connect via Bluetooth.
9 If this is the first time you’re making a

Bluetooth connection to this computer,

follow the onscreen prompts to set up a

Bluetooth partnership with this

computer. See Connecting to devices

with Bluetooth® wireless technology

for more information on partnerships.

10 Select Sync.
11 When synchronization has finished,

press Menu (right action key)

and select Disconnect Bluetooth.

Synchronizing over an infrared connection

If your computer has an IR (infrared) port,
you can synchronize with your computer
wirelessly using the IR port on your
smartphone.

BEFORE YOU BEGIN

• Make sure your computer is equipped

with an IR port.

• Turn on your smartphone’s IR

functionality (see Beaming information

).

1 Set up your computer to receive

infrared beams. See ActiveSync Help on
your computer for details.

2 Point the IR port directly on your

smartphone at your computer’s IR port.

3 On your smartphone, press Start

and select Programs.

4 Select ActiveSync .
5 Press Menu (right action key)

and select Connect via IR.

6 Select Sync.

Synchronizing with multiple computers

You can set up your smartphone to
synchronize with up to two computers as
well as with Exchange Server 2003 or 2007.
When synchronizing with multiple
computers, the items that you synchronize
appear on all the computers.

For example, if you set up to sync your
smartphone with two computers named

CHAPTER

OTHER WAYS TO SYNCHRONIZE

85

SYNCHRONIZING INFORMATION

4

CHAPTER

C1 and C2, when you sync Contacts and
Calendar on your smartphone with both
computers, you get the following results:

• The contacts and calendar

1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right action key)

and select Options.
appointments that were on C1 are now
also on C2.

• The contacts and calendar

appointments that were on C2 are now
also on C1.

• The contacts and calendar

appointments from both computers are
on your smartphone.

NOTE Microsoft

can synchronize with only one computer.

Setting
synchronization

®

Office Outlook® E-mail

4 Do any of the following:

• Check the box next to any items you

want to synchronize. If you cannot
check a box, you might have to
uncheck a box for the same
information type elsewhere in the list.

options

• Uncheck the box next to any items

you want to stop synchronizing.

Changing which applications sync

You must select sync options if you want to
synchronize notes, pictures, and other
types of files.

• Select an item and then select

Settings to customize the settings for
that item. Settings are not available
for all items.

SETTING SYNCHRONIZATION OPTIONS

86

SYNCHRONIZING INFORMATION

4

TIP

For detailed information on synchronizing
Word documents, Excel spreadsheets, and
PowerPoint presentations, see Synchronizing
your Microsoft Office files. For detailed
information on synchronizing pictures, videos,
and music files, see Synchronizing your media
files.

Stopping synchronization

If you ever need to manually stop
synchronization, follow these steps:

1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Stop (left action key).

TIP

To end the sync relationship between you
smartphone and a computer so that items are
no longer synchronized with that computer,
select the computer name on the ActiveSync
screen, and then select Delete.

CHAPTER

SETTING SYNCHRONIZATION OPTIONS

87

SYNCHRONIZING INFORMATION

4

CHAPTER

SETTING SYNCHRONIZATION OPTIONS

88

Your email

CHAPTER

5

You already know how efficient email is for staying in touch.
Now your Palm

®

Tre o™ 750 smartphone brings you a new level
of convenience: email on the go. Enjoy the ease and speed
of communicating with friends, family, and colleagues
anywhere you can access your wireless service provider’s data
network.

You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.

Benefits

• Receive photos, sound files, Word

and Excel files, and more

• Attach and send files of almost any

type

• Save messages from your

computer to view at a convenient
time

In this chapter

Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . 114

YOUR EMAIL

5

Setting up email

• If you want delivery of Outlook email

using Direct Push Technology, make

sure that your IT organization uses
You can use the Inbox application to send
and receive email. Before you use your

Exchange Server 2007 or Exchange

Server 2003 with Service Pack 2.
smartphone to send or receive messages,
consult your wireless service provider for

Entering settings for an email account

pricing and availability of email services and
data rate plans.

BEFORE YOU BEGIN

• Make sure your phone is on and you’re

inside a coverage area before you send
or receive messages.

DID YOU KNOW

more than one email account; and you can
use different email setup applications on your
smartphone to enter settings for different
accounts, depending on which app best
meets your needs.

?

You can enter settings for

Email account type Type of email you can access How to set up
POP/IMAP You can obtain email from an

ISP or Internet email account
such as EarthLink, or from a
small business or corporate
Internet email account.

See Setting up a POP/IMAP
account in the Inbox
application: Common email
providers or Setting up a POP/
IMAP account in the Inbox
application: Other email
providers.

CHAPTER

SETTING UP EMAIL

91

5

YOUR EMAIL

CHAPTER

Email account type Type of email you can access How to set up
Microsoft Exchange

server

You can retrieve corporate
email using a Microsoft
Exchange server. You can
access email wirelessly if your
company is using Microsoft
Exchange ActiveSync

®

.

See Setting up wireless
synchronization.

You may need to check with
your IT organization to ensure
that Exchange ActiveSync
supported and to obtain the

®

is

configuration settings.

Free web-based
email

You can access mail from
Yahoo! and other free
web-based systems.

Setting up a POP/IMAP account in the Inbox application: Common email providers

Follow this procedure if you have a
common email provider such as AOL,
EarthLink, or Yahoo!. If you are setting up
the Inbox application to work with your
corporate email account, or you have a
less-common email provider, see Setting
up a POP/IMAP account in the Inbox
application: Other email providers.

BEFORE YOU BEGIN Ask your email

provider or system administrator for your
account username and password if you
don’t know them.

1 Go to your Today screen.
2 Press E-mail (left action key).
3 Select New E-mail Account.
4 Enter the email address that you want

Access the email website
directly using your
smartphone’s web browser.

to set up. Check the box to have the
setup process get your account settings
from the Internet.

SETTING UP EMAIL

92