Sprint PCS® Service
Sprint Mobile Broadband Smart Device Treo™ 700wx by
Palm
www.sprint.com
© Sprint Nextel. All rights reserved. No reproduction in
whole or in part without prior written approval. Sprint,
the “Going Forward” logo, and other trademarks are
trademarks of Sprint Nextel.
Printed in the U.S.A.
PN: 406-10611-00
v. 1 .1
Intellectual Property Notices
© 2005-2006 Palm, Inc. All rights reserved. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the
trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook,
PowerPoint, MSN, Windows Mobile, Windows Media and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names
are or may be trademarks of, and are used to identify products or services of, their respective owners.
This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,30 4; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;
6,947,017; 6,943,667; 6,940,49 0; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408;
6,842,628; 6,842,335; 6,831,66 2; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,85 2; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839;
6,685,328; 6,665,803; 6,618,04 4; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155;
6,480,146; 6,457,134; 6,456,24 7; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,84 8; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342;
D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. Palm, Inc. is an autho-
rized licensee of the MultiMediaCard trademark.
Disclaimer and Limitation of Liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through
the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
End user notice
Microsoft® Voice Command Version 1.5 for Windows Mobile
IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Soft-
ware.
Operating certain parts of this Device requires user attention. Diverting attention away from the road while driv-
ing can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention
can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you
might be required to distract your attention away from the road and remove your hands from the wheel.
Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is
legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.
®
General Operation
Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice
commands. Using voice commands while driving allows you to initiate the command with a button and then
operate the Device mostly without removing your hands from the wheel.
Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the
screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted
away from your driving task at a critical time.
Volume Setting:
traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your
observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your
personal judgment.
Use of Speech Recognition Functions:
subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.
Do not raise the volume excessively. Keep the volume at a level where you can still hear outside
Speech recognition software is inherently a statistical process which is
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . .1
1A. Setting Up Your Treo™ 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Your New Treo 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Your Smart Device On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Creating Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1C. Synchronizing Information—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting Your Treo Device to Your Computer (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Synchronizing With Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Section 2: Your Treo™ 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
2A. Learning the Basics of Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Moving Around the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
More Ways to Manage Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Defining Speed Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Section 3: Using Sprint PCS Vision and Other Wireless Connections . . . . 103
3A. Sprint PCS Vision—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Using Your Device’s Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
3B. Using Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
About Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Using GoodLink™ Wireless Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Using Pocket MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
3C. Using Exchange ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Setting Up an Exchange Server Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Setting a Sync Schedule With an Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Using an On-line Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Customizing Your Internet Explorer Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
3E. Using Infrared and Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . 159
Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . .160
Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Viewing a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Sending a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Creating a Video Ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Editing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
4B. Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Transferring Media Files to Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Playing Media Files on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Section 5: Your Mobile Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
5A. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . 251
6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Setting Synchronization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
6B. Customizing Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Locking Your Smart Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289
Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Managing ISP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Section 7: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Trouble Installing the Desktop Software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319
Resetting Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Synchronization (ActiveSync® Software) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348
Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Making Room on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Section 8: Safety and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
8A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362
Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370
Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Welcome to Sprint
Sprint and Nextel have come together, offering you more choice and flexibility to do
whatever you want, whenever you want.
This powerful combination brings you access to more products, more services,
and more of what you need to do more of what you want. Welcome to a future
full of possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i
How to Use This Guide
We know you’re eager to start using your device right away, and the sections of
this guide are designed to help you do just that.
Section 1: Setting Up Your Smart Device and Your Computer guides you through the
process of setting up your new Treo™ 700wx smart device, your Sprint PCS
Service, and your computer.
⽧ Section 2: Your Treo™ 700wx Smart Device shows you the basics of your device and
service with quick, easy-to-follow instructions. This section also describes the
features of your device’s phone and shows you how to use Sprint PCS service
features such as voicemail and call waiting.
⽧ Section 3: Using Sprint PCS Vision and Other Wireless Connections shows you how
to use Web browsing, messaging, and email. It also describes other types of
wireless connections such as Bluetooth
⽧ Section 4: Your Portable Media Device shows you how to use your device’s camera
and how to transfer and listen to music files on your device.
⽧ Section 5: Your Mobile Organizer guides you through the process of using the
built-in, full-featured, organizer that gives you instant access to your Contacts,
Calendar, Tasks, Memos, Calculator, and more.
⽧ Section 6: Managing Your Information and Settings describes the tools for
managing files and applications and the preferences that enable you to
customize your device.
®
wireless technology.
ii
⽧ Section 7: Resources answers frequently asked questions and shows you what to
do if something goes wrong. It also includes a helpful glossary of terms.
⽧ Section 8: Safety and Specifications outlines recommended safety
and maintenance guidelines and displays the technical specifications for your
Treo700wx smart device.
WAR NIN G:
Please refer to “Important Safety Information” on page 361 to learn
about information that will help you safely use your phone. Failure to
read and follow the Important Safety Information in this phone guide
may result in serious bodily injury, death, or property damage.
iii
iv
Section 1
Setting Up Your Smart Device
and Your Computer
2
Section 1A
Setting Up Your Treo™ 700wx Smart Device
In This Section
⽧ What You Need
⽧ Your New Treo 700wx Smart Device
⽧ Inserting the Battery
⽧ Charging the Battery
Device Setup
Section 1A: Device Setup 3
What You Need
Your Treo™ 700wx smart device box contains the following:
Hardware
䢇 Treo dev ice .
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Stereo headset.
䢇 Sprint
Documentation
䢇 Read This First setup poster.
䢇 Welcome to Sprint pamphlet.
䢇 Getting Started Guide.
䢇 Setting Up Email on Your Sprint Mobile Broadband Smart Device Treo
䢇 Terms & Conditions.
䢇 Wa rra nty.
䢇 Software License Agreement.
䢇 Audible insert.
®
charger adapter.
booklet.
™
700wx
4 Section 1A: Device Setup
Software
䢇 Getting Started CD (includes desktop synchronization software and bonus
software for your device)
You’ll also need the following items to complete the installation and activation:
䢇 An activated Sprint PCS service plan
䢇 A location with wireless coverage for your device
䢇 An electrical outlet
䢇 The computer with which you will synchronize your personal information
Device Setup
Section 1A: Device Setup 5
Your New Treo 700wx Smart Device
Your Device’s Features: Front View
1. Indicator Light (phone
and charge indicator)
11. Volume Button
10. Side Button
4. Left Softkey
9. Phone/Talk Button
6 Section 1A: Device Setup
2. Earpiece
8. Start Button
3. 5-way Navigator
4. Right Softkey
5. OK Button
6. Power/End Button
7. Center Button
1. Indicator Light provides status information for your device based on the
color of the light and the blink state.
2. Earpiece serves as the speaker on your device when you are not using the
speakerphone feature or a headset.
3. 5-way Navigator gives you one-handed access to moving around the device
screen and selecting options. See “Moving Around the Screen” on page 40
for instructions.
4. Right and Left Softkeys give you quick access to tasks that you can do on the
current screen.
5. OK Button accepts the information you entered on a screen and returns to
the previous screen.
6. Power/End Button turns the device’s phone on and off, wakes up and turns
off the screen, and hangs up calls.
7. Center Button selects an option or menu item. After highlighting an item
with the 5-way, you can select or activate it by pressing Center .
8. Start Button opens the Start menu to access all the applications on your
smart device.
9. Phone/Talk Button opens the Phone application, dials when a phone
number is selected or entered, and answers an incoming phone call.
10. Side Button launches the Windows Media Player application by default. You
can also reassign this button to open your favorite application.
11. Volume But ton adjusts the earpiece, speaker, and ringer volume levels.
Device Setup
Section 1A: Device Setup 7
Your Device’s Features: Back View
12. Camera Lens
(camera
version
only)
18. Speaker
17. Microphone
13. Self-Portrait
Mirror
14. Battery Door
Release
15. Headset
Jack
16. Multi-connector
12. Camera Lens enables you to take pictures using the built-in camera (if
included). There are two models of the Treo700wx smart device: One comes
with a camera and the other does not. The packaging for your device
identifies whether a camera is included.
13. Self-Portrait Mirror enables you to take a picture of yourself (if your device
includes a camera).
14. Battery Door Release opens the battery compartment.
8 Section 1A: Device Setup
15. Headset Jack enables you to connect a hands-free headset. Use only
headsets that are compatible with your device.
16. Multi-connector enables you to attach the USB sync cable and AC charger to
your device. You can connect the charger either to the sync cable connector
or directly to the charger jack on the Multi-connector.
17. Microphone serves as the mouthpiece on your device’s phone.
18. Speaker plays ringtones and alarms, and serves as the speaker for the
speakerphone feature.
Device Setup
Note:
Section 1A: Device Setup 9
The Treo700wx smart device speaker includes a large magnet, so be sure to
keep your device away from credit cards or other items that could become
demagnetized.
Your Device’s Features: Top View
19. Ringer Switch
23. Stylus 22. Expansion Card Slot
20. Infrared (IR) Port
21. Antenna
19. Ringer Switch controls the ringer setting. The ringer switch silences all
sounds, including music, when you need quiet. There is no need to navigate
menus. See “System Sound Settings” on page 278 for details on changing
the settings.
20. Infrared (IR) Port uses infrared technology to transmit information to and
receive information from other infrared-enabled devices that use
compatible software.
21. Antenna receives and sends wireless communication signals. The antenna
does not telescope out of your device.
22. Expansion Card Slot allows you to expand the capabilities of your device
using a MultiMediaCard, SD, or SDIO card.
23. Stylus allows you to tap options on your device’s screen. To use the stylus,
slide it out of the slot and hold it as you would a pen or pencil.
10 Section 1A: Device Setup
Inserting the Battery
Device Setup
WAR NIN G:
Use only Palm-approved or manufacturer-approved batteries and
chargers with your device. The failure to use a Palm-approved or
manufacturer-approved battery and charger may increase the risk that
your device will overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
1. Use one hand to press the Battery Door Release, and use your other hand to
slide the battery door downward to remove it from your device.
Battery Door Release
Reset Button
Battery
Contacts
Battery
Compartment
Contacts
2. Align the battery contacts with the battery compartment contacts.
Section 1A: Device Setup 11
3. Insert the battery into the compartment at a 45-degree angle, and then
press it into place.
4. Slide the battery door onto the back of the smart device until it clicks into
place. Your smart device screen turns on and the Treo screen appears.
Wait for the progress bar on the Treo screen to fill and the Windows Mobile
screen to appear.
5. Follow the onscreen instructions to finish the installation.
®
Note:
Tip:
If your smart device does not turn on after you insert the battery, you
need to charge it by connecting it to the AC charger. If it still doesn’t start,
do a soft reset. See “Resetting Your Smart Device” on page 320
Buy an extra battery as a spare for long trips or heavy data use. Visit
www.palm.com to purchase batteries that are approved by Sprint and
that are compatible with your device.
12 Section 1A: Device Setup
Charging the Battery
The battery comes with a sufficient charge to complete the setup process and
activate your phone. After activation, we recommend charging your smartphone
for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See
“Maximizing Battery Life” on page 15 for tips on maximizing the life of your
device’s battery.
1. Plug the AC charger into a wall outlet.
2. Connect the charger cable to the charger jack on the bottom of the device.
Make sure the arrow on the connector is facing up, toward your Treo device
screen.
3. To confirm that your device is charging, check the indicator light.
䡲 Solid red indicates that your device is charging.
Device Setup
Section 1A: Device Setup 13
䡲 Solid green indicates that your device is fully charged.
Indicator
Light
If the indicator light does not turn on when you connect your smart device to the
AC charger, double-check the cable connection and the electrical outlet to which
it is connected.
Tip:
If the battery is fully drained, it may take a few moments for the indicator
light to turn on while charging.
The onscreen battery icon displays the power status:
䢇 Solid lightning bolt : Battery is connected to a wall outlet and is charging.
䢇 Shaded lightning bolt : Battery is connected to a wall outlet and is fully
charged.
14 Section 1A: Device Setup
䢇 Partial battery icon : A partial battery without a lightning bolt indicates
that the battery is not connected to a wall outlet and it has some power.
䢇 Exclamation point : Battery needs to be charged immediately.
Device Setup
Tip:
Tapping the battery icon opens a window showing a percentage level of
charge left in the battery.
Battery Life
Battery consumption varies based on personal usage. Consumption factors
include signal strength, speakerphone usage, and the type of calls you make
(data or voice).
Maximizing Battery Life
You can increase your smart device’s battery life by following a few easy
guidelines. Remember that battery life depends on how you use your smart
device.
䢇 Charge your smart device whenever you’re at your desk, or charge
it overnight each day. The battery in your smart device has a much longer
useful life when it is topped off frequently, versus charging it after it is fully
drained.
䢇 If you spend a lot of time using the camera (if included), games, media
players, eBooks, or other applications, keep an eye on the battery icon and
charge when necessary.
䢇 Your smart device’s wireless features (phone, email, messaging, Web, and
any applications that use a Sprint PCS Vision
more power than the organizer features. If you don’t plan to use the wireless
Section 1A: Device Setup 15
®
connection) generally consume
features on your smart device for a while, turn off your wireless services (see
“Turning Wireless Services On/Off” on page 302). You can forward calls to a
different number or let all calls be picked up by voicemail (see “Forwarding
Calls” on page 76). To see if your wireless services are on, tap the Phone-off
icon , and then select Wireless Manager.
䢇 Turn off your smart device’s Bluetooth
®
wireless technology feature when you
do not need to make a Bluetooth connection.
䢇 As with any wireless phone, if you are in an area with no wireless coverage,
your smart device searches for a signal, which consumes power. If you cannot
move to an area of better coverage, temporarily turn off your phone (see
“Turning Your Phone On and Off” on page 18).
䢇 Turn down the screen brightness (see “Adjusting the Brightness” on
page 281).
䢇 Set your screen to turn off automatically after a shorter period of inactivity
(see “Viewing and Optimizing Power Settings” on page 300).
䢇 Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 120 degrees Farenheit (50 degrees Celsius) can
permanently reduce the capacity and life span of any lithium-ion battery.
䢇 If you are using Direct Push technology (MSFP) for email, set your device to
sync every 30 minutes or more. Email synchronization can quickly consume
battery power.
16 Section 1A: Device Setup
Section 1B
Setting Up Service
In This Section
⽧ Turning Your Smart Device On/Off
⽧ Making Your First Call
⽧ Setting Up Your Voicemail
⽧ Creating Sprint PCS Account Passwords
Setting up service on your new Treo™ 700wx smart device is quick and easy. This
section walks you through the necessary steps to unlock your device, set up your
voicemail, establish passwords, and contact Sprint for assistance with your
Sprint PCS service.
Section 1B: Setting Up Service 17
Setting Up Service
Turning Your Smart Device On/Off
The phone and the screen of your Treo XXX smart device can be turned off and on
separately. This means you can wake up the screen to use just the organizer
features of your device without turning on the phone. Also, when the screen is
turned off, the phone can be on and ready for you to receive and make calls.
Note:
Throughout this guide the term device is used to describe your Treo smart
device and its physical aspects. The term phone is used to describe the
feature of your smart device that enables you to connect to the Nationwide
Sprint PCS Network.
Turning Your Phone On and Off
When you turn on your phone, it connects to a wireless network so that you can
make and receive phone calls and use other wireless services.
1. If you are not on a call and your screen is off, briefly press Power/End to
wake up the screen.
2. Press Center on the 5-way to turn off Keygua rd.
3. Press and hold Power/End to turn on your phone. (When your smart
device locates a signal, “Sprint” and the signal-strength icon appear at
the top of the screen, indicating that you can use the phone and Internet
features, if supported by the local network.)
4. Press and hold Power/End again to turn off your phone. (When your
phone is off, “Phone Off” and the phone-off icon appear at the top of the
18 Section 1B: Setting Up Service
screen. Your smart device is not connected to any wireless network, but you
can still use the organizer and other features.)
If Sound Mode is on, you hear a series of tones when you turn your phone on and
off. For more information on Sound Mode see “Setting the Ringer Switch” on
page 278.
Setting Up Service
Did You
Know?
If you’re outside a coverage area, the indicator light flashes amber and
the signal-strength icon is not displayed.
Waking Up the Screen and Turning It Off
Wake up the screen and leave the phone turned off when you want to use only
the organizer features of your smart device, for example, when you’re on a plane
and want to look at your calendar. You can also turn off your smart device’s
screen without turning off your smart device’s wireless features.
1. Press Power/ End to wake up the screen, and then press Center to
turn off Keyg uard .
2. Briefly press Power/End to turn off the screen.
Tip:
You can set how long the screen stays on during a period of inactivity.
Press Start, select Settings, select the Syste m tab, and then select Power.
Select the Advanced tab, and then adjust the On battery power setting.
Section 1B: Setting Up Service 19
Making Your First Call
If you received your device in the mail or purchased it at a Sprint Store, it probably
has already been activated. If your phone is not activated, please call Sprint at 1888-211-4PCS (4727).
The battery comes with a sufficient charge to complete the setup process and
activate your Treo700wx smart device. After activation, we recommend charging
your smartphone for 3.5 hours (or until the indicator light is solid green) to give it
a full charge.
1. Turn on your phone (see “Turning Your Phone On
and Off” on page 18).
2. If you do not see your To da y screen, press
Phone/Talk .
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
Note:
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or wireless phone number, or try 0000. If none of these
works, call Sprint Customer Service at 1-888-211-4PCS (4727). See “Where to
Learn More” on page 55 for other ways to get help from Sprint if you are
having trouble with your service.
4. If you have not activated your phone, follow these steps to do so:
䡲 Use the number pad on the keyboard to enter *2 (these numbers appear
on the letter keys).
20 Section 1B: Setting Up Service
䡲 Press Phone/Talk to dial.
䡲 Follow the voice prompts to activate your phone. (A service provisioning
message appears.)
䡲 Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss (left softkey).
5. Use the number pad on the keyboard to enter
the number you want to call.
6. Press Phone/Talk to dial.
7. When your call is complete, press Power/End
to end the call.
Adjusting Call Volume
While a call is in progress, press the Volu me button on the side of your smart
device to adjust call volume.
Setting Up Service
Section 1B: Setting Up Service 21
Volume Button
What’s My Number?
1. Make sure your phone is on (see “Turning Your
Phone On and Off” on page 18).
2. If you do not see your To da y screen, press
Phone/Talk .
Look Here for Your
Phone Number
3. Press Menu (right softkey).
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone number
below the title bar.
6. Press OK .
22 Section 1B: Setting Up Service
Tip:
If your phone number doesn’t appear on the Phone Settings screen, press
OK, and then turn your phone off and back on again. Repeat steps 2–6. If
your phone number still doesn’t appear, your phone has not been
activated. Turn your phone off, wait a few hours, and then repeat these
steps. If your phone number still does not appear, please contact Sprint
for assistance.
Setting Up Service
Section 1B: Setting Up Service 23
Setting Up Your Voicemail
All unanswered calls to your device’s phone are automatically transferred to your
voicemail, even if your phone is in use or turned off.
To set up your voicemail:
1. Go to your To da y screen.
2. Press and hold 1 on the keyboard to dial
Sprint’s voicemail system.
3. Follow the voice prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate Skip Pass Code (a feature that lets you
access your voicemail simply by pressing and holding 1, bypassing the
need for you to enter your password). (If you do not activate Skip Pass
Code, your device uses the Voicemail Pass Code feature, which requires
you to enter your password each time you want to access your
voicemail.)
Note:
If you are concerned about unauthorized access to your voicemail account, we
recommend that you use the Voicemail Pass Code feature.
For more information about using your voicemail, see “Using Voicemail” on
page 69.
24 Section 1B: Setting Up Service
Creating Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint PCS Vision
ensure that no one else has access to your information, you will need to create
passwords to protect your privacy.
®
account. To
Account Password
If you are the account owner, you’ll have an account password to sign on to
www.sprint.com and to use when calling Sprint Customer Service. Your default
account password is the last four digits of your Social Security number. If you are not
the account owner (if someone else pays for your Sprint PCS service), you can get
a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See
“Setting Up Your Voicemail” on page 24.
Sprint PCS Vision or Sprint Power Vision Password
With your Treo700wx smart device, you may elect to set up a Sprint PCS Vision or
Sprint Power Vision password. This optional password can be used to authorize
the purchase of Premium Services content and to protect personal information
on multi-phone accounts.
For more information or to change your passwords, sign on to
call Sprint Customer Service at 1-888-211-4PCS (4727).
Section 1B: Setting Up Service 25
www.sprint.com or
Setting Up Service
26 Section 1B: Setting Up Service
Synchronizing Information—The Basics
Section 1C
In This Section
䢇 Synchronization Methods
䢇 Installing the Desktop Synchronization Software
䢇 Connecting Your Treo Device to Your Computer (USB)
䢇 Synchronizing With a USB Connection
䢇 Synchronizing With Third-Party Applications
You can enter or change information on your smart device or in Microsoft Office
Outlook on your computer, and then synchronize to update the information in
both places; there’s no need to enter the information twice. You can also
wirelessly synchronize the email, contacts, and other information on your smart
device with a Microsoft Exchange Server.
We strongly recommend that you synchronize your smart device and your
computer frequently to keep your information up-to-date (and backed up) in
both locations.
Section 1C: Synchronizing Information—The Basics 27
Synchronizing Basics
Synchronization Methods
Use the ActiveSync software to synchronize your smart device with a computer or
with a corporate server.
Synchronizing Your Device With a Computer
To synchronize the information between your Treo700wx smart device and your
computer, install the ActiveSync desktop software and connect your device to
your computer using one of the following methods:
䢇 Connect using a USB sync cable: When you connect
your device to your computer using the sync
cable, synchronization begins automatically. (See
“Connecting Your Treo Device to Your Computer
(USB)” on page 33 and “Synchronizing With a USB
Connection” on page 35.)
䢇 Connect using Bluetooth wireless technology: Yo u
must first set up the Bluetooth connection. (See
“Synchronizing Over a Bluetooth Connection” on
page 165.)
䢇 Connect using an Infrared (IR) technology: You must first set up your computer
to receive infrared beams. (See “Synchronizing Over an Infrared Connection”
on page 169.)
Note:
Even if you have already installed a previous version of the ActiveSync
software, you must install the software that came with your smart
device on the Getting Started CD. See “Installing the Desktop
Synchronization Software” on page 31 for instructions.
28 Section 1C: Synchronizing Information—The Basics
Synchronizing Your Device With a Microsoft Exchange Server
You can synchronize the email, contacts, and other information on your smart
device with a Microsoft Exchange Server using ActiveSync.
䢇 Enter the server details in the ActiveSync application on your device. (See
“Setting Up an Exchange Server Account” on page 141.)
䢇 Once the server information is entered on your device, your information
synchronizes with an Exchange Server based on your sync schedule. (See
“Setting a Sync Schedule With an Exchange Server” on page 144).
䢇 By default, your smart device wirelessly synchronizes with the Exchange
Server over the Sprint PCS Network when you press Sync in the ActiveSync
application. You can also synchronize your smart device with the Exchange
Server when the device is connected to your computer using a USB, IR, or
Bluetooth connection. (When a server source is configured, your device
synchronizes with the server using the connection you choose.)
Synchronizing Basics
Note:
Tip:
Even if you already installed a previous version of the ActiveSync
software, you must install the software that came with your smart
device on the Getting Started CD. See “Installing the Desktop
Synchronization Software” on page 31 for instructions.
Your device also includes GoodLink, an application that provides more
options for synchronizing your smart device with a corporate server. See
“Using GoodLink™ Wireless Messaging” on page 135 for more
information.
Section 1C: Synchronizing Information—The Basics 29
What Information is Synchronized by Default?
By default, the information in the following applications is updated each time
you synchronize:
Changing the Synchronization Settings
To change the information and applications that are synchronized, see “Setting
Synchronization Options” on page 262. That section also includes information on
the following subjects:
䢇 Selecting Which Information to Sync.
䢇 Synchronizing With Exchange Server.
䢇 Synchronizing With Two Computers.
䢇 Starting and Stopping Synchronization.
䢇 Setting the Synchronization Schedule.
30 Section 1C: Synchronizing Information—The Basics
Installing the Desktop Synchronization Software
Before you synchronize your smart device with your computer or with an
Exchange Server, you must install the ActiveSync
®
desktop synchronization
software. The ActiveSync software is already installed on your device.
System Requirements
Your computer should meet the following minimum system requirements:
䢇 Windows 2000 or XP (later versions may also be supported).
䢇 32MB of available memory (RAM).
䢇 170MB of free hard disk space.
䢇 CD drive.
䢇 Available USB port.
䢇 USB sync cable (included with your Treo700wx smart device).
Windows Media Player Requirements
Before you install the desktop synchronization software on the Getting Started
CD, you must have Windows Media Player 10 or later installed on your computer.
This ensures that the media synchronization will work properly.
If you are installing the software on a computer at work, make sure your
company allows you to install new software. Contact your company’s IT
department for help.
Section 1C: Synchronizing Information—The Basics 31
Synchronizing Basics
Installing the Desktop Synchronization Software
1. Close any applications that are currently running on your computer,
including those running in the background. (Your computer needs to have
all its resources available to install the software.)
2. Insert the Getting Started CD into the CD drive on your computer.
3. Follow the onscreen instructions during the installation. (The Install
program prompts you to synchronize for the first time.)
Tip:
32 Section 1C: Synchronizing Information—The Basics
Need additional help installing the desktop software? See “Trouble
Installing the Desktop Software?” on page 319.
Connecting Your Treo Device to Your Computer (USB)
This section includes instructions for connecting your smart device and your
computer using a USB sync cable.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
USB Sync
Cable
This Button Has No
Function With Your
Treo 700wx Smart
2. Plug the USB sync cable into an available USB port or into a powered USB
hub on your computer.
Synchronizing Basics
Section 1C: Synchronizing Information—The Basics 33
Tip:
For best performance, plug your sync cable directly into a USB port on
your computer. If your computer has USB ports on both the front and
back, we suggest using the back port. If you use a USB hub, make sure it is
a powered hub.
3. With the USB cable on the left, connect the sync cable to the bottom of your
smart device.
4. Connect the charger cable to the connector on the sync cable.
Note:
If you’re switching from a previous Windows Mobile® device or from a
Palm OS® device, you can learn more about how to move content, such as
pictures, music, and files, to your device by going http://www.palm.com/
us/support/treo700wxsprint.
34 Section 1C: Synchronizing Information—The Basics
Synchronizing With a USB Connection
1. Install the ActiveSync desktop synchronization software as described in
“Installing the Desktop Synchronization Software” on page 31.
2. Connect your smart device to your
computer. (You should hear the
ActiveSync
3. Look for the ActiveSync icon at the top
of your smart device’s screen and the
ActiveSync icon in the taskbar on your
computer.
䡲 If you don’t see the ActiveSync icon,
䡲 If you have any problems synchronizing, see “Synchronization
®
tone.)
make sure the desktop
synchronization software that came
with your smart device is running on
your computer.
®
(ActiveSync
Software)” on page 334 for troubleshooting suggestions.
This Button Has No
Function With Your
Treo 700wx Smart
Synchronizing Basics
Tip:
We recommend that you install a backup and restore application. A
backup and restore application preserves your data and settings if your
smart device is ever lost or stolen, and it protects your data during a hard
reset. See http://www.palm.com/us/support/downloads/spritebackup/
index.html
for more information.
Section 1C: Synchronizing Information—The Basics 35
Synchronizing With Third-Party Applications
If you want to synchronize with a personal information manager (PIM) other
than Microsoft Office Outlook, you must install a third-party solution. Contact
the PIM’s author or vendor to learn if software is available for your Treo device.
36 Section 1C: Synchronizing Information—The Basics
Section 2
Your Treo™ 700wx Smart Device
38
Learning the Basics of Your Smart Device
In This Section
⽧ Moving Around the Screen
⽧ Using the Keyboard
⽧ Opening and Closing Applications
⽧ Using Your Today Screen
⽧ Where to Learn More
Section 2A
Device Basics
Section 2A: Learning the Basics of Your Smart Device 39
Moving Around the Screen
To move around the Treo700wx smart device screen, you can use the 5-way
navigator or you can tap items on the screen with the stylus. As you become
familiar with your smart device, you’ll find your own favorite way to scroll,
highlight, and select items.
The 5-way includes the Right , Left , Up , Down , and Center buttons.
Up
Right
Down
Tip:
Tip:
Center
Left
Some third-party applications may not work with the 5-way navigator,
and you must use the stylus instead.
The arrow icons that indicate directions on the 5-way are different from
the onscreen scroll arrows and the arrows that indicate a list is available
(see “Selecting Options in a List” on page 46).
40 Section 2A: Learning the Basics of Your Smart Device
Scrolling Through Screens
As on a computer, on your smart device you scroll to move from field to field or
page to page, or in some cases to highlight an item or option in a list. There are
several methods of scrolling:
䢇 Press the 5-way on the front of your smart device. (Press Right , Left ,
Up , or Down to move to the next field, button, or action in that
direction.)
䢇 Press and hold Option while pressing Up or Down to scroll one screen
at a time. (These keys work just like the Page Up and Page Down keys on your
computer keyboard.)
䢇 Press and hold Option while pressing Left or Right to jump to the top or
bottom of the current screen.
䢇 When viewing a screen with tabs, such as
when adding a contact, press Down to
scroll to the tabs, and then press Left or
Right to move between tabs.
䢇 When inside a text field, press Right or
Left to move to the next character, and
press Up or Down to move between
lines.
䢇 When inside a list, press and hold Up or
Down to rapidly scroll through the list.
䢇 Tap an onscreen scroll arrow.
Scroll Arrows
Scroll Arrows
Device Basics
Section 2A: Learning the Basics of Your Smart Device 41
䢇 Tap and drag the slider of an onscreen scroll bar.
Closing Screens
To accept the information you entered on a screen and to return to the previous
screen, do one of the following:
䊳 Press OK .
䊳 Use the stylus to tap or in the upper-right corner of the screen.
Note:
When you close a screen, the application still runs in memory. See
“Viewing Memory Usage” on page 299 for instructions to view the
amount of memory in use versus the available memory. See “The
Applications Are Running Slower Than Usual” on page 325 for
instructions to close applications and free up memory.
Highlighting and Selecting Items
On most screens, one item—a button, a list entry, or a check box—is highlighted
by default. The highlight identifies which item is affected by your next action.
Use the 5-way to move the highlight from one item to another before opening or
selecting it.
The highlight can take one of two forms, depending on what is highlighted:
䢇 Border glow: This rectangular border highlights items
such as an onscreen button (OK, Dismiss, or Hide), a
check box, an option, or a Web link.
42 Section 2A: Learning the Basics of Your Smart Device
䢇 Reverse type (light text on a dark background):
This highlights items such as a phone
number, an email address, text, or an item
in a list.
After highlighting an item with the 5-way, you can select or activate it by pressing
Center or by tapping the item with the stylus.
Tip:
The best way to learn to use the 5-way is to experiment. Press the 5-way
buttons and as you do, follow the movement of the border glow around
the screen. The behavior of the 5-way varies slightly in each application.
Highlighting Text
You can use the stylus to highlight text on the screen:
䊳 Tap and drag the stylus across the text you want to highlight. To highlight a
word, double-tap it. (To highlight a paragraph, triple-tap it.)
Tip:
When text is highlighted, you can press Backspace to delete the
highlighted text.
Using the Softkeys
The left and right softkeys give you quick access to tasks that you can do on the
current screen, so the softkey items vary from application to application and from
screen to screen. Look on the screen directly above the softkey to see the action
that it does in the current context. In some contexts, these keys may do nothing
at all. In most cases the right softkey opens the menu, and the left softkey
activates a specific command, such as New or Edit. Remember that softkey
Section 2A: Learning the Basics of Your Smart Device 43
Device Basics
functions vary from screen to screen, so be sure to check the onscreen label
before pressing the softkeys.
Left S oftkey Ac tivate s
This Command
Left Softkey
Right Softkey Activates
This Command
Right Softkey
Selecting Menu Items
In many applications, a menu provides access to additional features. The menu is
hidden until you press Menu (right softkey). To get the most out of your
smart device, it’s a good idea to familiarize yourself with the additional features
available through the menu in various applications.
Did You
Know?
44 Section 2A: Learning the Basics of Your Smart Device
You can use keyboard shortcuts to select most menu items. To quickly
access a menu item, press Menu followed by the underlined letter in the
menu item’s name.
1. Press Menu (right softkey) to display an
application’s menu.
2. Press Up or Down to highlight a menu item.
3. If an arrow appears next to a menu item, press
Center or Right to display additional
options for that item, and then press Up or
Down to highlight a menu item. (To return to
the main menu without making a selection,
press Left .)
4. Press Center to select the menu item, or press Left or Menu
(right softkey) to close the menu and cancel your selection.
Selecting Options in a Shortcut Menu
Most applications also provide access to context-sensitive, shortcut menus—
similar to the right-click menus on a computer. The shortcut menu options vary
based on the highlighted selection.
1. Highlight the item you want to open
the shortcut menu for.
2. Press and hold Center to open the shortcut
menu.
3. Press Up or Down to highlight a menu
item.
4. Press Center to select the menu item or
press Left to cancel your selection.
Device Basics
Section 2A: Learning the Basics of Your Smart Device 45
Selecting Options in a List
Lists let you select from a range of options. You can identify whether a list is
available when you select the field. If a rectangle appears around the field along
with a downward-pointing arrow, a list is available.
Tip:
When selecting fields you might not see the downward-pointing arrow
until you press Center on the 5-way.
Lists are different from the menus described earlier in
this section.
To select from a list, do any of the following:
䊳 Use the 5-way to highlight the field, and then
press Center to display the items in the list.
Press Up or Down to highlight the item you
want, and then press Center to make your
selection.
䊳 Use your stylus to tap the arrow, and then tap
the item in the list.
䊳 In fields where you see a downward-pointing
arrow but no rectangle, you must tap the arrow
with the stylus to expand the field.
䊳 To exit the list and cancel your selection, press
Left .
46 Section 2A: Learning the Basics of Your Smart Device
Using the Keyboard
When using the keyboard, most people find it easiest to hold the smart device
with two hands and to use the tips of both thumbs to press the keys.
Left Softkey
Phone/Talk
Start
Option
Shift
Space
Alt
Right Softkey
Power/End
OK
Backspace
Return
Shift
Understanding the Keyboard Backlight
Your smart device includes a keyboard backlight for low light conditions. The
keyboard backlight activates automatically when the screen turns on. The
backlight turns off automatically when the screen turns off or when you are on a
call or playing music in the background for longer than the time specified in
Backlight Settings. You can set different time intervals depending on whether the
device is operating on battery power or is connected to an external power source.
The backlight also turns off when an application’s power-saving features turn it
off.
Section 2A: Learning the Basics of Your Smart Device 47
Device Basics
Tip:
You can change the backlight shut-off interval. Press Start and select
Settings. Select the System tab, and then select Backlight. Set the time
interval on the Battery Power tab and on the External Po wer tab. The
backlight also turns off when an application’s power-saving features turn
it off.
Entering Lowercase and Uppercase Letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters, do one of
the following:
䊳 Press Shift , and then enter a letter. (You don’t need to press and hold
Shift while entering a letter.)
䊳 Press Shift twice to turn on Caps Lock, and then enter a series of letters.
(When Caps Lock is on, this symbol appears at the bottom of the screen: .
To tur n off Caps Lock, press Shift again.)
Tip:
You can turn off the first-letter capitalization setting. For details see
“Setting Input Options” on page 287.
Entering Numbers, Punctuation, and Symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To
enter these characters, do one of the following:
䊳 Press Option , and then press the key of the desired character. (You don’t
need to hold Option while pressing the key.)
48 Section 2A: Learning the Basics of Your Smart Device
䊳 Press Option twice to turn on Option Lock, and then press the desired keys
to enter a series of characters. (When Option Lock is on, this symbol appears
at the bottom of the screen: . To turn off Option Lock, press Option
again.)
Entering Other Symbols and Accented Characters
You can enter symbols and accented characters that don't appear on the keys by
using the alternate characters list.
1. Press Alt to display the alternate characters list.
2. Narrow the list by pressing the key that corresponds to the character you
want. (For example, to enter an é, press E. See the table on the next page for
a list of corresponding characters.)
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
If you don’t know which key to press to narrow the list when entering a symbol,
you can scroll through the full list until you find the character you want.
Tip:
The alternate characters are grouped according to their similarity to the
corresponding key. For example, the alternate characters available for the
e key are é, è, ë, and ê. If you press the wrong key, press Backspace to return
to the full list of alternate characters. You can then press another key.
Device Basics
Section 2A: Learning the Basics of Your Smart Device 49
Symbols and Accented Characters
Press Alt
and enter… to select…
a á à ä â ã å æ S ß ŠS §
A Á À Ä Â Ã Å Æ t or T ™
b or B ß u ú ù ü û
c ç ¢ © U Ú Ù Ü Û
C Ç ¢ © x or X x ¤
e é è ë ê y ý ÿ
EÉ È Ë ÊYÝ Ÿ
i í ì ï î 0
I Í Ì Ï Î 1
l or L £ 2
nñ 33¾
N Ñ f ƒ
o ó ò ö ô œ õ F ƒ
O Ó Ò Ö Ô Œ Õ $ £ ¥ ¢
p or P ¶ ! ¡
r or R ® ? ¿
s ß šs § ; :-) :-( ;-)
Press Alt
and enter… to select…
°
1
¼½
2
50 Section 2A: Learning the Basics of Your Smart Device
Opening and Closing Applications
Opening Applications
You can access all the applications on your smart device through the Start menu:
1. Press Start to open the Start
menu.
2. Use the 5-way navigator to
highlight the application you
want to use. (To view additional
applications, select Programs.)
3. Press Center to open the
highlighted application.
4. (Optional) Press OK to return
to Programs and open another application. (The current application
continues to run in the background.)
Device Basics
Tip:
Did You
Know?
Section 2A: Learning the Basics of Your Smart Device 51
With the Start menu open, you can press the letter underlined in the
application’s name to open the application. For example, press H to open
Help. You can also select the shortcut icons at the top of the Start menu to
open recently used applications.
You can open applications by pressing Option and then pressing Phone/
Tal k
, Start, or OK. You can customize the applications assigned to these
button combinations; see “Reassigning Buttons” on page 284 for details.
Closing Applications
You can have several applications open at once, so you don’t need to exit an
application to open another one. In most cases, applications close automatically
when available memory is low, but you can also close applications manually.
1. Press and hold OK to open Memory Settings.
2. On the Running Programs tab, do one of the following:
䡲 Select the application you want to close, and then select Stop to close it.
䡲 Select Stop All to close all your open applications.
Note:
If you press OK to return to Programs, the current application continues to
run in the background.
52 Section 2A: Learning the Basics of Your Smart Device
Using Your Today Screen
Yo ur To d a y screen is your home base. From your To d ay screen you can quickly look
up a contact, dial a phone number or speed dial button, see your latest calendar
appointments, see the number of unread email messages, and even search the
Web.
䊳 To access your Tod a y screen, press Phone/Talk .
Title Bar and Status
Information
Speed Dial
Entries
Dial Lookup Field
Web Search Field
䢇 Title Bar and Status Information: See “Checking Signal Strength and Phone
Status” on page 99 to learn about the icons that appear in this area.
䢇 Dial Lookup Field: Begin typing the name you want to look up. See “Dialing by
Contact Name” on page 61 for more information.
䢇 Web Search Field: Enter a word you want to find on the Internet, and press
Center to begin the search (data services connection required).
Section 2A: Learning the Basics of Your Smart Device 53
Device Basics
䢇 Speed Dial Entries: Select the picture or button you want to dial. If you press
Center while a speed dial is highlighted, your smart device dials the
number.
You can select a picture for your Tod ay screen background and select which items
appear in the To d ay screen. See “Today Screen Settings” on page 276 for details.
54 Section 2A: Learning the Basics of Your Smart Device
Where to Learn More
For a Quick Introduction
䢇 Quick Tour: The Quick Tour highlights many of your smart device’s features.
It is already installed on your smart device, and you can open it at any time.
Press Start , select Programs, and then select Quick Tour .
While Using Your Smart Device
䢇 Help: Many of the built-in applications include on-device Help, so that you can
learn about the tasks you can perform in that application. To access Help, go
to the application or screen you want help with, press Start , and select
Help.
䢇 Online support from Palm: For up-to-date downloads, troubleshooting,
and support information, check out
treo700wxsprint.
www.palm.com/us/support/
Device Basics
If You Need More Information
䢇 Books: Many books on Windows Mobile
online book retailers (look in the computers section), or visit
www.palm.com/us/support.
䢇 Online forums: Consult online Treo device user discussion groups to swap
information and learn about topics you may find nowhere else. Visit
www.palm.com/us/support for details.
䢇 Sprint Customer Service: For questions about your account or features
available on the network, contact Sprint or visit
information and help.
Section 2A: Learning the Basics of Your Smart Device 55
®
devices are available in local or
www.sprint.com for the latest
Visiting the Sprint Web Site
You can get up-to-date information on Sprint PCS services and options by signing
on to the Sprint Web site at
www.sprint.com.
When you visit Sprint online, you can
䢇 Review coverage maps.
䢇 Learn how to use voicemail.
䢇 Access your account information.
䢇 Purchase accessories.
䢇 Add additional options to your service plan.
䢇 Check out frequently asked questions.
䢇 And more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 On your Treo700wx smart device, go to your Tod ay screen, enter *2, and then
press Phone/Talk to dial.
䢇 Sign on to your account at www.sprint.com.
䢇 Call toll-free at 1-888-211-4PCS (4727) (Consumer customers),
–or–
1-888-788-4727 (Business customers).
䢇 Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing information on
your Sprint PCS account. This information includes balance due, payment
56 Section 2A: Learning the Basics of Your Smart Device
received, invoicing cycle, and the number of minutes used since your last
invoicing cycle. (Normal airtime usage will apply.)
䊳 Go to your Tod a y screen, enter *4, and then press Phone/Talk to dial.
Note:
This service may not be available in all Affiliate areas.
Sprint 411
You have access to a variety of services and information through Sprint 411,
including residential, business, and government listings; assistance with local or
long-distance calls; movie listings; and hotel, restaurant, shopping, and major
local event information. There is a per-call charge and you will be billed for
airtime.
䊳 Go to your Tod a y screen, enter 411, and then press Phone/Talk to dial.
Note:
Short numbers, such as 411, may conflict with a contact name. If this
occurs, press Option to avoid starting a contact lookup.
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance with placing collect calls or with
placing calls billed to a local telephone calling card or third party.
䊳 Go to your Tod a y screen, enter 0, and then press Phone/Talk to dial.
For more information or to see the latest in products and services, visit Sprint
online at
Section 2A: Learning the Basics of Your Smart Device 57
www.sprint.com.
Device Basics
58 Section 2A: Learning the Basics of Your Smart Device
Using Your Device’s Phone Features
In This Section
⽧ Phone Overview
⽧ Making Calls
⽧ Receiving Calls
⽧ Using Voicemail
⽧ Managing Active Calls
⽧ More Ways to Manage Calls
⽧ Using Sprint PCS Voice Command
⽧ Defining Speed Dial Buttons
⽧ Using a Phone Headset
⽧ Customizing Phone Settings
⽧ Controlling Your Roaming Experience
⽧ Checking Signal Strength and Phone Status
Section 2B
Using Your Phone
Section 2B: Using Your Device’s Phone Features 59
Phone Overview
You can make and receive calls and store speed dial entries right from your To da y
screen. Be sure you know how to turn on your phone before reading this section
(see “Turning Your Phone On and Off” on page 18).
Important!
Depending on where you are on a network and certain coverage
conditions, you might experience interruptions with your phone
operation while using a Wi-Fi card (you must purchase and install a thirdparty Wi-Fi card to use this feature). Palm recommends that you turn off
the phone radio when using any Wi-Fi card or remove the Wi-Fi card
when not in use to ensure that you can always make and receive phone
calls. For EMERGENCY calls, always remove the card from your smart
device to ensure optimal connectivity.
Accessing Your Today Screen
䊳 Press Phone/Talk .
60 Section 2B: Using Your Device’s Phone Features
Making Calls
Your smart device offers several ways to make phone calls. Try them all and you’ll
discover which methods you prefer.
Before You
Begin:
Make sure your phone is on (see “Turning Your Phone On and Off” on
page 18) and that you’re inside a coverage area.
Dialing With the Number Pad
1. Go to your To da y screen (see “Accessing
Your Today Screen” on page 60).
2. Using the numbered keys on the
keyboard, enter a phone number.
3. Press Phone/Talk to dial.
You do not need to press Option to access the
numbers on the keyboard. However, when
dialing short numbers, such as 411, the number may conflict with a contact
name. If this occurs, press Option to avoid starting a contact lookup. You can
always dial 911 without pressing Option first.
Dialing by Contact Name
You can look up contacts quickly by entering just a few letters of a contact’s
name directly from your To d ay screen. Before you can dial a call by contact name,
you must create some contacts (see “Adding a Contact” on page 202) or import
Section 2B: Using Your Device’s Phone Features 61
Using Your Phone
them by synchronizing (see “Synchronizing Information—The Basics” on
page 27).
1. Go to your To da y screen (see “Accessing Your Today Screen” on page 60).
2. Using the keyboard, begin entering one of the
following for the contact you want to call:
䡲 First name (JOH for John)
䡲 Last name (SMI for Smith)
䡲 First initial, a space, and then last initial (J S
for John Smith)
䡲 First name and last name
(JOH SMI for John Smith)
(For example, entering SM finds both Smilla
Anderson and John Smith. Entering SM A finds only Smilla Anderson.)
3. Select the number you want to dial.
4. Press Phone/Talk to dial.
After you look up a contact, you can select how you want to communicate with
that person. Press and hold Center on the 5-way, and then select the
communication method you want to use.
Tip:
To see a contact’s address, company, and other details, highlight the
name and press Center on the 5-way.
62 Section 2B: Using Your Device’s Phone Features
Dialing With a Speed Dial Button
Before you can use a speed dial button, you must
create some speed dial entries. See “Defining Speed
Dial Buttons” on page 80.
You can make a call with your speed dial buttons by
doing any of the following:
䊳 Highlight a speed dial button with the 5-way, and
then press Center .
䊳 Tap a speed dial button with the stylus.
䊳 Press and hold a Quick Key that you assigned to the speed dial button.
To see more speed dial buttons, highlight the picture speed dial area and press
Right or Left repeatedly, or highlight the text speed dial area and press Up ,
Down , Right , or Left .
You can hide your speed dial buttons on your Tod a y screen and still use your
Quick Keys to call a speed dial number.
Did You
Know?
You can dial an alternate number for a contact with a speed dial button.
Highlight the speed dial button, press and hold Center on the 5-way, and
then select a number from the shortcut menu.
Section 2B: Using Your Device’s Phone Features 63
Using Your Phone
Dialing by Company Name
1. Press Start and select Contacts.
2. Press Menu (right softkey) and select View
By > Compa ny.
3. Press Phone/Talk to go to your Tod a y screen.
4. Using the keyboard, begin entering the first few
letters of the company name.
5. Select the number you want to dial.
6. Press Phone/Talk to dial.
Dialing From a Web Page or Message
Your smart device recognizes most phone numbers
that appear on Web pages or in messages (text or
email).
1. Use the 5-way to highlight the phone number
you want to dial on the Web page or in the
message.
2. Press Center to open the Phone dialog box,
and then select Ye s to dial.
64 Section 2B: Using Your Device’s Phone Features
Tip:
If you can’t dial a phone number directly from a Web page or a message,
then highlight the number, press and hold Cente r on the 5-way, and select
Copy. Open the Dial Pad, and then press and hold Center on the 5-way to
Paste. Press Phone/Talk to dial.
Redialing a Recently Called Number
䊳 To dial the last number you called: Go to your
To d ay screen, and then press and hold
Phone/Talk .
䊳 To select from your most recently dialed numbers:
Go to your To da y screen, press Phone/Talk ,
highlight the number or contact name you want
to call, and then press Phone/Talk to dial. (If
more than one number is associated with a
contact, highlight the contact and press Right
to access any alternate numbers for that
contact.)
䊳 To select from a chronological list of calls: Go to
your To da y screen, press Phone/Talk , and
then select Call Log. (Highlight the number you
want to call, and then press Call (left
softkey) to dial.)
Using Your Phone
Tip: You can also access the Call Log and Dial Pad from the Tod a y screen by
pressing Menu (right softkey) and selecting Call Log or Dial Pad.
Section 2B: Using Your Device’s Phone Features 65
Dialing Using the Onscreen Dial Pad
The onscreen Dial Pad provides large numbers that you can tap with your finger
or stylus. The numbers also include the corresponding letters so you can dial
numbers that are expressed as letters.
1. Go to your To da y screen.
2. Press Phone/Talk , and then select Dial Pad
from the menu.
3. Tap the onscreen Dial Pad to enter the number.
4. Press Phone/Talk to dial.
Did You
Know?
66 Section 2B: Using Your Device’s Phone Features
You can paste numbers directly into the Dial Pad. Copy a number from
another application, switch to Dial Pad, and then press and hold Ce nter on
the 5-way to paste the number.
Receiving Calls
To receive calls, your phone must be on.
To answer a call, do one of the following:
䊳 Press Phone/Talk .
䊳 Press Answer (left softkey).
䊳 If the headset is attached, press the headset button.
Tip:
See a picture of the person calling you. Learn how to assign a caller ID
picture in “Assigning a Picture and Ringtone ID to a Contact” on page 89.
To ignore a call and send it to voicemail, do one of the following:
䊳 Press Power/End .
䊳 Press Menu (right softkey) and select Ignore.
Tip
You can also ignore a call and send a text message. Press Menu (right
softkey) and select Ignore with text message. During a voice call you can
send text messages, but you cannot use data features such as Web
browsing and email.
To silence the ringer while your device is ringing:
䊳 Press any key on your smart device except Phone/Talk, Power/End, Start, OK,
Alt, or the 5-way. You can also use the Volu me button to turn the ringer
sound all the way down.
Section 2B: Using Your Device’s Phone Features 67
Using Your Phone
䊳 To immediately silence all system sounds including the ringer, slide the
Ringer switch to Sound Mode Off . (All sounds remain off until you slide
the Ringer switch back to Sound Mode On .)
When you silence the ringer, you can either answer the call or let it ring through
to voicemail.
Tip:
Did you
know?
If music is playing when a call arrives, the audio pauses as soon as the
device starts ringing and remains paused during your call. Music
playback resumes automatically when the call ends or the ringing stops.
The Windows Media Player screen remains on if the call is not answered,
but is closed if the call is answered. When playback resumes, the
Windows Media Player screen remains in the background.
When you are on a plane, you can turn off your phone and all wireless
services using Wireless Manager (see “Turning Wireless Services On/Off”
on page 302). But you can still wake up the screen and use any
application that doesn’t require wireless services, like your smart device’s
calendar, music player, and games.
68 Section 2B: Using Your Device’s Phone Features
Using Voicemail
Your voicemail number is preset when you activate your device. The first time
you call voicemail, you are prompted to enter your voicemail password. If
necessary, please contact Sprint for your password and enter it as prompted.
Setting Up Voicemail
1. Go to your To da y screen.
2. Press and hold 1 on the keyboard to dial
Sprint’s voicemail system. (You can also
tap the Voi ce ma il speed dial button with your
stylus.)
3. Follow the voice prompts to set up
your voicemail.
Voicemail Notification
When you have a new voicemail message,
a notification screen appears. To hear your message
now, press Listen (left softkey). To retrieve your
message later, press Dismiss (right softkey).
When you have unretrieved voicemail messages, a
Voi ce ma il icon appears at the top of your screen and the left softkey is labeled
Voi ce ma il .
Using Your Phone
Tip:
Section 2B: Using Your Device’s Phone Features 69
When a Voi c em ai l icon appears at the top of the screen, you can tap this
icon to retrieve your voicemail.
Retrieving Voicemail Messages
1. Go to your To da y screen.
2. Press and hold 1 on the keyboard to dial Sprint’s voicemail system.
3. Enter your voicemail password using the keyboard, or press Extra Digits
(left softkey) if you defined this option (see “Creating a Speed Dial
Button” on page 80 for details).
4. Select Play to listen to your messages.
You do not need to press Option to enter numbers, *, or # while on an active call.
Tip:
If you have trouble accessing a voicemail system, try changing the
Dial Pad tone setting. See “Selecting Your Call Settings” on page 90.
Clearing the Voicemail Icon
After retrieving your voicemail messages, the Voi ce ma il icon at the top of your
screen should disappear. Sometimes, retrieving your voicemail messages doesn’t
always clear the Voi cem ai l icon. You can do this manually.
1. Press Start and select Settings.
2. On the Personal tab, select Phone .
3. Select the Services tab.
4. Select Clear Voicemail Icon, and then press
Center .
70 Section 2B: Using Your Device’s Phone Features
Managing Active Calls
When you make or receive a call, the active call information appears on your
To d ay screen.
Current Duration Of Call
Caller’s Name and Number
Mute
Speakerphone
Tip:
When a call lasts longer than one minute, the screen dims. Press any key,
except Powe r/End, to wake up the screen.
During a call, you can do any of the following:
䢇 Put the call on hold: Press Hold (left softkey). (To take the call off hold,
press Off Hold (left softkey).)
䢇 Use the built-in speakerphone: Select Speakerphone . (To turn off the
Speakerphone, select .)
䢇 Mute the microphone so you can’t be heard: Select Mute . (To turn the
microphone back on, select Mute .)
䢇 Switch to another application: Press Start and select the application.
Section 2B: Using Your Device’s Phone Features 71
Using Your Phone
Did You
Know?
You can send and receive text messages during a call. This is a great way
to stay connected with colleagues during a long call.
Ending a Call
Do one of the following:
䊳 Press Power/End..
䊳 Press the headset button (if the headset is attached and has a button on it).
(Some headsets do not have a button.)
Returning to an Active Call From Another Application
You can use many other applications on your smart device while holding a phone
conversation, including the organizer and Messaging features. You cannot
browse the Web or send and receive email while on a voice call.
䊳 From any application, press Phone/Talk to return to your Tod a y screen.
Saving Phone Numbers
After you complete a call, you are prompted to add the number if it is not already
in your Contacts list.
䊳 To create a new contact for this number, select Create New Contact.
䊳 To add this number to an existing contact, select Copy and Add, and then
select a contact name.
䊳 To decline adding the number, press Dismiss (left softkey).
䊳 To permanently disable the Add Contact prompt, select Don’t show this
again.
72 Section 2B: Using Your Device’s Phone Features
Did You
Know?
If an incoming call uses caller ID blocking, you do not see the Add Contact
prompt.
Tip: You can re-enable the Add Contact prompt even if you chose Don’t show
this again. See “Selecting Your Call Settings” on page 90 for more
information.
If you don’t add a number right away, follow these steps to add it later:
1. Go to the Call Log (see “Redialing a Recently Called Number” on page 65).
2. Highlight the number you want to save.
3. Press and hold Center to open the shortcut menu, and then select Save
to Contacts.
4. Enter the information for the entry.
5. Press OK .
Tip:
You can also save contact information from other applications, such as
Messaging.
Section 2B: Using Your Device’s Phone Features 73
Using Your Phone
More Ways to Manage Calls
Your Treo device offers many advanced telephone features, including call waiting
and three-way calling,.
Making a Second Call
You can make a second call while your first call is still
active.
1. Press Hold (left softkey) to put the first call
on hold.
2. To dial a second number, use any of the methods
described in “Making Calls” on page 61. (If you’re
dialing by contact name or with the keyboard,
you must first use the 5-way to select the Dial
Lookup field.)
When two calls are active, your Tod a y screen includes two call status sections,
each representing one of the calls.
Did You
Know?
74 Section 2B: Using Your Device’s Phone Features
When the second call is outgoing, you can conference the two calls, but
you cannot swap between them.
When the second call is incoming, you can swap between the two calls,
but you cannot conference them.
When two calls are active and you press Power/End, you hang up both
calls. To return to the first call, wait for the person on the second call to
hang up.
Answering a Second Call (Call Waiting)
When you’re on a call and you receive a second call, the call-waiting notification
appears. You can do any of the following:
䢇 Place the current call on hold and answer the new call: Press Answer (left
softkey) or Phone/Talk .
䢇 Send the new caller a text message: Press Menu (right softkey) and select
Ignore with text message.
䢇 Hang up the first call: Press Power/End . (The second call becomes an
incoming call alert, which you can choose to answer or ignore.)
䢇 Send the new call to voicemail: Press Menu (right softkey) and select
Ignore.
Making a Conference Call
When the second call is outgoing, you can join two calls in a conference session.
Additional charges may apply and minutes in your account may be deducted for
each active call. Please contact Sprint for more information.
1. Put the first call on hold, and then place a second
call.
2. Press Conference (left softkey); this joins
the two active calls in a conference.
3. When you’re done, press End Conference
(left softkey); this ends the second call and
returns you to the first call. (If you’re ready to
hang up both calls, press Power/End instead.)
Using Your Phone
Section 2B: Using Your Device’s Phone Features 75
Using Flash Mode During an Active Call
Flash mode is an alternate way to manually manage your calls while one or more
calls are active. The preferred methods are described in “Making a Second Call” on
page 74, “Answering a Second Call (Call Waiting)” on page 75, and “Making a
Conference Call” on page 75. This mode is often used during a conference call
when one of the calls has ended but the other remains connected.
1. Press Phone/Talk from the Active Call screen.
2. Select Send Key (Flash) to enter Flash mode.
3. Depending on the state of your active call, pressing the Flash (left
softkey) does one of the following:
䡲 If you have two active calls, you can swap between them if the second
call is an incoming call.
䡲 If you have one active call, you can dial another number. You can press
Flash (left softkey) again to set up a conference call.
䡲 If you have two calls in conference, press Flash (left softkey) to
hang up the second call, and then dial another number.
4. Press Power/ End to exit Flash mode and end all calls.
Forwarding Calls
You can forward calls to another phone number. Please check with Sprint about
availability and pricing of forwarded calls; additional charges may apply.
1. Go to your To da y screen.
2. Dial *72 followed by the number where you want to forward your calls. (For
example: *72 415-555-1234.)
76 Section 2B: Using Your Device’s Phone Features
3. Press Phone/Talk to dial.
4. When you’re ready to turn off call forwarding, dial *720, and then press
Phone/Talk .
Tip:
If *72 and *720 do not turn call forwarding on and off, please contact
Sprint to obtain the forwarding codes for your area.
After you turn on call forwarding, call your smart device to confirm that
call forwarding is active.
Section 2B: Using Your Device’s Phone Features 77
Using Your Phone
Using Sprint PCS Voice Command
If you subscribe to the Sprint PCS Voice Command service, you can call a number
by just saying a name. (There is a monthly charge for this service.)
To activate Sprint PCS Voice Command, you must speak to a Sprint Customer
Service representative:
1. Go to your To da y screen.
2. Press * (Option + Z), and then press 2.
3. Press Phone/Talk to contact Sprint Customer Service and sign up.
Setting Up Your Personal Address Book
To use Sprint PCS Voice Command, you must first set up your personal address
book.
1. Go to your To da y screen.
2. Press * (Option + Z).
3. Press Phone/Talk .
4. Follow the system prompts. (You’ll hear a tone, followed by the prompt
“Ready.”)
5. Say “Add Name” to begin setting up your personal address book, and then
follow the voice prompts.
78 Section 2B: Using Your Device’s Phone Features
Making a Call With Sprint PCS Voice Command
1. Go to your To da y screen.
2. Press * (Option + Z).
3. Press Phone/Talk . (You’ll hear a tone followed by the prompt “Ready.”)
4. After the prompt, say “Call” and the name you’ve assigned to the number
you want to call. (Your request will be repeated and you will be asked to
verify it.)
5. Say “Yes” to dial the call. (Say “No” to cancel.)
Note:
Did You
Know?
Sprint PCS Voice Command service cannot be used with wireless
headsets that are enabled with Bluetooth wireless technology.
You can also use voice commands to execute some commands on the
Start menu and the Programs menu. See “Setting Up Voice Commands”
and “Using Voice Commands” on page 286.
Section 2B: Using Your Device’s Phone Features 79
Using Your Phone
Defining Speed Dial Buttons
Your smart device lets you create both picture and text speed dial buttons so that
you can select a button on the To d ay screen to quickly dial a number.
Creating a Speed Dial Button
You can create up to 20 picture buttons and 50 text buttons.
1. Go to your To da y screen.
2. Press Menu (right softkey) and select New
Speed Dial.
3. Do one of the following:
䡲 Select Link to contact, select the contact you
want to link to this button, and then select
the number you want to dial with this
button.
䡲 Select Label and enter a name for this button,
and then select Number and enter the phone number you want to dial
with this button.
䡲 (Optional) Enter a Quick Key. When the To d a y screen is displayed, you
can press and hold the Quick Key to instantly dial this number. (Quick
Keys can be letters or numbers, but you can’t use both the letter and
number for the same key. For example, the voicemail Quick Key is 1. The
letter equivalent for that key is E, so you cannot assign E as a Quick Key
to another speed dial button. You can create up to 50 Quick Keys for
speed dial buttons and 20 Quick Keys for picture speed dial buttons.)
80 Section 2B: Using Your Device’s Phone Features
4. If this button is linked to a contact entry with a picture, select either Tex t
Speed Dial or Picture Speed Dial to indicate which type of button you want to
create. (If this button is not linked to a contact or the contact doesn’t have a
picture, the Picture Speed Dial option is not available.)
Tip:
You can add a special ringtone to a contact associated with the speeddial button. See “Adding a Contact” on page 202.
5. (Optional) Select the Advanced tab and set any of
the following options:
䡲 Extra Digits: Defines additional numbers to
dial, such as a password or extension. (In
addition to numbers, you can enter the
following symbols: star (*) and pound (#). You
can enter a comma (,) to insert a one-second
pause.)
䡲 Dial extra digits automatically: Dials
predefined extra digits immediately after dialing the phone number. (If
you do not check this box, you need to press Extra Digits (left
softkey) to dial these digits.)
Section 2B: Using Your Device’s Phone Features 81
Using Your Phone
䡲 Show voice mail buttons: Displays the voicemail playback controls after
you dial this speed dial number. (When this option is checked, you can
enter numbers below each control to tailor the controls to your
voicemail system. You cannot select these controls with a stylus.)
Plays the previous message.
Saves the current message.
Plays the current message.
Deletes the current message.
Repeats the current message.
Plays the next message.
6. Press OK .
Tip:
The playback controls for the Sprint Voicemail speed dial button are
already set up for the Sprint voicemail system.
Editing a Speed Dial Button
1. Go to your To da y screen.
2. Highlight the speed dial button you want to edit.
3. Press and hold Center to open the shortcut menu, and then select Edit
Speed Dial.
4. Make the desired changes.
5. Press OK .
Tip:
You can also edit a speed dial button by pressing Menu and selecting
Speed Dial Options, and then selecting the button you want to edit.
82 Section 2B: Using Your Device’s Phone Features
Deleting a Speed Dial Button
1. Go to your To da y screen.
2. Highlight the speed dial button you want to delete.
3. Press and hold Center to open the shortcut menu, and then select Edit
Speed Dial.
4. Press Delete .
5. Select Ye s to confirm deletion.
Arranging Your Speed Dial Buttons
1. Go to your To da y screen.
2. Press Menu (right softkey) and select Speed
Dial Options.
3. Highlight the button you want to move.
4. Press Option + Up , Down , Right , or
Left to move the button in that direction.
Using Your Phone
Section 2B: Using Your Device’s Phone Features 83
Using a Phone Headset
You can connect a phone headset for hands-free operation. If you need to use
your device while driving and this is permitted in your area, we recommend using
the phone headset included with your device, or a hands-free car kit (sold
separately).
Microphone
Headset Button
Speaker
The headset button is context sensitive, and it performs various actions based on
the situation. You can press the headset button to perform any of the following
tasks:
䢇 Answer an incoming call.
䢇 Respond to call waiting.
䢇 Hang up all calls.
䢇 Swap between calls if the second call is an incoming call.
䢇 Create a conference call if the second call is an outgoing call.
84 Section 2B: Using Your Device’s Phone Features
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