Palm Treo 700wx Sprint User Guide

Sprint PCS® Service

Sprint Mobile Broadband Smart Device Treo™ 700wx by
Palm

www.sprint.com

© Sprint Nextel. All rights reserved. No reproduction in
whole or in part without prior written approval. Sprint,
the “Going Forward” logo, and other trademarks are
trademarks of Sprint Nextel.

Printed in the U.S.A.

PN: 406-10611-00

v. 1 .1

Intellectual Property Notices

© 2005-2006 Palm, Inc. All rights reserved. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the
trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook,
PowerPoint, MSN, Windows Mobile, Windows Media and Windows are either registered trademarks or trade­marks of Microsoft Corporation in the United States and/or other countries. All other brand and product names
are or may be trademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,30 4; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;

6,947,017; 6,943,667; 6,940,49 0; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408;
6,842,628; 6,842,335; 6,831,66 2; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,85 2; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839;
6,685,328; 6,665,803; 6,618,04 4; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155;
6,480,146; 6,457,134; 6,456,24 7; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,84 8; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342;
D421,251; D429,252; D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.
MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. Palm, Inc. is an autho-

rized licensee of the MultiMediaCard trademark.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through
the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all impor­tant data on other media to protect against data loss.

End user notice

Microsoft® Voice Command Version 1.5 for Windows Mobile
IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Soft-

ware.
Operating certain parts of this Device requires user attention. Diverting attention away from the road while driv-

ing can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention
can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change sys­tem settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal man­ner before attempting these operations. This is important since while setting up or changing some functions you
might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is
legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

®

General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice
commands. Using voice commands while driving allows you to initiate the command with a button and then
operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the
screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring pro­longed attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted
away from your driving task at a critical time.

Volume Setting:

traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your

observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your
personal judgment.

Use of Speech Recognition Functions:

subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Do not raise the volume excessively. Keep the volume at a level where you can still hear outside

Speech recognition software is inherently a statistical process which is

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . .1

1A. Setting Up Your Treo™ 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Your New Treo 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Turning Your Smart Device On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Creating Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

1C. Synchronizing Information—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting Your Treo Device to Your Computer (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Synchronizing With Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Section 2: Your Treo™ 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

2A. Learning the Basics of Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Moving Around the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

More Ways to Manage Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Defining Speed Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Section 3: Using Sprint PCS Vision and Other Wireless Connections . . . . 103

3A. Sprint PCS Vision—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Using Your Device’s Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

3B. Using Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

About Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Using GoodLink™ Wireless Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Using Pocket MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

3C. Using Exchange ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Setting Up an Exchange Server Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Setting a Sync Schedule With an Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Using an On-line Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Customizing Your Internet Explorer Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

3E. Using Infrared and Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . 159

Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . .160

Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Viewing a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Sending a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Creating a Video Ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Editing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

4B. Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Transferring Media Files to Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Playing Media Files on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Section 5: Your Mobile Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

5A. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . 251

6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257

Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Setting Synchronization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

6B. Customizing Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Locking Your Smart Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Managing ISP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Section 7: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Trouble Installing the Desktop Software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

Resetting Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326

Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328

Synchronization (ActiveSync® Software) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Making Room on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352

Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353

7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Section 8: Safety and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

8A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362

Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370

Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Welcome to Sprint

Sprint and Nextel have come together, offering you more choice and flexibility to do
whatever you want, whenever you want.

This powerful combination brings you access to more products, more services,
and more of what you need to do more of what you want. Welcome to a future
full of possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

i

How to Use This Guide

We know you’re eager to start using your device right away, and the sections of
this guide are designed to help you do just that.

Section 1: Setting Up Your Smart Device and Your Computer guides you through the
process of setting up your new Treo™ 700wx smart device, your Sprint PCS
Service, and your computer.

⽧ Section 2: Your Treo™ 700wx Smart Device shows you the basics of your device and

service with quick, easy-to-follow instructions. This section also describes the
features of your device’s phone and shows you how to use Sprint PCS service
features such as voicemail and call waiting.

⽧ Section 3: Using Sprint PCS Vision and Other Wireless Connections shows you how

to use Web browsing, messaging, and email. It also describes other types of
wireless connections such as Bluetooth

⽧ Section 4: Your Portable Media Device shows you how to use your device’s camera

and how to transfer and listen to music files on your device.

⽧ Section 5: Your Mobile Organizer guides you through the process of using the

built-in, full-featured, organizer that gives you instant access to your Contacts,
Calendar, Tasks, Memos, Calculator, and more.

⽧ Section 6: Managing Your Information and Settings describes the tools for

managing files and applications and the preferences that enable you to
customize your device.

®

wireless technology.

ii

⽧ Section 7: Resources answers frequently asked questions and shows you what to

do if something goes wrong. It also includes a helpful glossary of terms.

⽧ Section 8: Safety and Specifications outlines recommended safety

and maintenance guidelines and displays the technical specifications for your
Treo700wx smart device.

WAR NIN G:

Please refer to “Important Safety Information” on page 361 to learn
about information that will help you safely use your phone. Failure to
read and follow the Important Safety Information in this phone guide
may result in serious bodily injury, death, or property damage.

iii

iv

Section 1

Setting Up Your Smart Device

and Your Computer

2

Section 1A

Setting Up Your Treo™ 700wx Smart Device

In This Section

⽧ What You Need

⽧ Your New Treo 700wx Smart Device

⽧ Inserting the Battery

⽧ Charging the Battery

Device Setup

Section 1A: Device Setup 3

What You Need

Your Treo™ 700wx smart device box contains the following:

Hardware

䢇 Treo dev ice .
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Stereo headset.

䢇 Sprint

Documentation

䢇 Read This First setup poster.
䢇 Welcome to Sprint pamphlet.

䢇 Getting Started Guide.

䢇 Setting Up Email on Your Sprint Mobile Broadband Smart Device Treo

䢇 Terms & Conditions.
䢇 Wa rra nty.
䢇 Software License Agreement.
䢇 Audible insert.

®

charger adapter.

booklet.

™

700wx

4 Section 1A: Device Setup

Software

䢇 Getting Started CD (includes desktop synchronization software and bonus

software for your device)

You’ll also need the following items to complete the installation and activation:

䢇 An activated Sprint PCS service plan
䢇 A location with wireless coverage for your device
䢇 An electrical outlet
䢇 The computer with which you will synchronize your personal information

Device Setup

Section 1A: Device Setup 5

Your New Treo 700wx Smart Device

Your Device’s Features: Front View

1. Indicator Light (phone
and charge indicator)

11. Volume Button

10. Side Button

4. Left Softkey

9. Phone/Talk Button

6 Section 1A: Device Setup

2. Earpiece

8. Start Button

3. 5-way Navigator

4. Right Softkey

5. OK Button

6. Power/End Button

7. Center Button

1. Indicator Light provides status information for your device based on the

color of the light and the blink state.

2. Earpiece serves as the speaker on your device when you are not using the

speakerphone feature or a headset.

3. 5-way Navigator gives you one-handed access to moving around the device

screen and selecting options. See “Moving Around the Screen” on page 40
for instructions.

4. Right and Left Softkeys give you quick access to tasks that you can do on the

current screen.

5. OK Button accepts the information you entered on a screen and returns to

the previous screen.

6. Power/End Button turns the device’s phone on and off, wakes up and turns

off the screen, and hangs up calls.

7. Center Button selects an option or menu item. After highlighting an item

with the 5-way, you can select or activate it by pressing Center .

8. Start Button opens the Start menu to access all the applications on your

smart device.

9. Phone/Talk Button opens the Phone application, dials when a phone

number is selected or entered, and answers an incoming phone call.

10. Side Button launches the Windows Media Player application by default. You

can also reassign this button to open your favorite application.

11. Volume But ton adjusts the earpiece, speaker, and ringer volume levels.

Device Setup

Section 1A: Device Setup 7

Your Device’s Features: Back View

12. Camera Lens
(camera
version
only)

18. Speaker

17. Microphone

13. Self-Portrait
Mirror

14. Battery Door
Release

15. Headset
Jack

16. Multi-connector

12. Camera Lens enables you to take pictures using the built-in camera (if

included). There are two models of the Treo700wx smart device: One comes
with a camera and the other does not. The packaging for your device
identifies whether a camera is included.

13. Self-Portrait Mirror enables you to take a picture of yourself (if your device

includes a camera).

14. Battery Door Release opens the battery compartment.

8 Section 1A: Device Setup

15. Headset Jack enables you to connect a hands-free headset. Use only

headsets that are compatible with your device.

16. Multi-connector enables you to attach the USB sync cable and AC charger to

your device. You can connect the charger either to the sync cable connector
or directly to the charger jack on the Multi-connector.

17. Microphone serves as the mouthpiece on your device’s phone.

18. Speaker plays ringtones and alarms, and serves as the speaker for the

speakerphone feature.

Device Setup

Note:

Section 1A: Device Setup 9

The Treo700wx smart device speaker includes a large magnet, so be sure to
keep your device away from credit cards or other items that could become
demagnetized.

Your Device’s Features: Top View

19. Ringer Switch

23. Stylus 22. Expansion Card Slot

20. Infrared (IR) Port

21. Antenna

19. Ringer Switch controls the ringer setting. The ringer switch silences all

sounds, including music, when you need quiet. There is no need to navigate
menus. See “System Sound Settings” on page 278 for details on changing
the settings.

20. Infrared (IR) Port uses infrared technology to transmit information to and

receive information from other infrared-enabled devices that use
compatible software.

21. Antenna receives and sends wireless communication signals. The antenna

does not telescope out of your device.

22. Expansion Card Slot allows you to expand the capabilities of your device

using a MultiMediaCard, SD, or SDIO card.

23. Stylus allows you to tap options on your device’s screen. To use the stylus,

slide it out of the slot and hold it as you would a pen or pencil.

10 Section 1A: Device Setup

Inserting the Battery

Device Setup

WAR NIN G:

Use only Palm-approved or manufacturer-approved batteries and
chargers with your device. The failure to use a Palm-approved or
manufacturer-approved battery and charger may increase the risk that
your device will overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.

1. Use one hand to press the Battery Door Release, and use your other hand to

slide the battery door downward to remove it from your device.

Battery Door Release

Reset Button

Battery
Contacts

Battery
Compartment
Contacts

2. Align the battery contacts with the battery compartment contacts.

Section 1A: Device Setup 11

3. Insert the battery into the compartment at a 45-degree angle, and then

press it into place.

4. Slide the battery door onto the back of the smart device until it clicks into

place. Your smart device screen turns on and the Treo screen appears.
Wait for the progress bar on the Treo screen to fill and the Windows Mobile

screen to appear.

5. Follow the onscreen instructions to finish the installation.

®

Note:

Tip:

If your smart device does not turn on after you insert the battery, you
need to charge it by connecting it to the AC charger. If it still doesn’t start,
do a soft reset. See “Resetting Your Smart Device” on page 320

Buy an extra battery as a spare for long trips or heavy data use. Visit

www.palm.com to purchase batteries that are approved by Sprint and

that are compatible with your device.

12 Section 1A: Device Setup

Charging the Battery

The battery comes with a sufficient charge to complete the setup process and
activate your phone. After activation, we recommend charging your smartphone
for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See
“Maximizing Battery Life” on page 15 for tips on maximizing the life of your
device’s battery.

1. Plug the AC charger into a wall outlet.

2. Connect the charger cable to the charger jack on the bottom of the device.

Make sure the arrow on the connector is facing up, toward your Treo device
screen.

3. To confirm that your device is charging, check the indicator light.

䡲 Solid red indicates that your device is charging.

Device Setup

Section 1A: Device Setup 13

䡲 Solid green indicates that your device is fully charged.

Indicator

Light

If the indicator light does not turn on when you connect your smart device to the
AC charger, double-check the cable connection and the electrical outlet to which
it is connected.

Tip:

If the battery is fully drained, it may take a few moments for the indicator
light to turn on while charging.

The onscreen battery icon displays the power status:

䢇 Solid lightning bolt : Battery is connected to a wall outlet and is charging.

䢇 Shaded lightning bolt : Battery is connected to a wall outlet and is fully

charged.

14 Section 1A: Device Setup