WELCOME AND THANK YOU FOR CHOOSING VERIZON WIRELESS
WELCOME
You’re now connected to the power of America’s best, most reliable wireless network.* This
®
guide helps you understand your new Palm
Treo™ 700wx smartphone and all the things you
can do with it.
For more details, please refer to the User Guide. If you ever have any questions and would like to
access an online Q&A, please visit us online at
www.verizonwireless.com and check out How to
Use Your Phone.
OUR WORRY-FREE GUARANTEE® TO YOU
You’ll enjoy America’s best, most reliable wireless network.
You have the option to change to any qualifying calling plan or airtime promotion at any time.
You won’t pay any additional fees to change to any qualifying calling plan or airtime promotion.
Some calling plans require specific equipment. Calling plan changes and promotional offers will
require a new 1- or 2-year Customer Agreement.
If you ever have a problem, it becomes our problem the first time you call.
No runarounds, no hassles. If your issue can’t be resolved during the course of your first call, we
will take the responsibility to get back to you with an answer.
*Network details at www.verizonwireless.com
1
Your satisfaction is guaranteed on any equipment you purchase from us.
We provide a 15-day satisfaction guarantee on any product you buy from us. You pay only for the
service you’ve used. See the Return Policy brochure for details.
You can get a free phone every two years with New Every Two®.
Sign up for and maintain two years of service on a digital plan of $34.99 or higher to qualify for a
free phone up to $50 or $100, depending on the monthly access of your plan. Or you can apply
your New Every Two credit toward the purchase of a more expensive phone. A two-year renewal
is required.
Certain conditions and restrictions apply.
HOW TO SIGN UP FOR NEW EVERY TWO
You are automatically enrolled when you sign up for a 2-year agreement on a calling plan with a
monthly access of $34.99 or higher. If you maintain service on a calling plan of $34.99 or higher
and fulfill your 2-year term, you will qualify for a free wireless device. If your calling plan monthly
access is $79.99 or higher for the entire three months prior to completing your New Every Two
wireless device upgrade, you will get up to $100 toward the purchase of that wireless device. If
your calling plan monthly charges are between $34.99 and $79.98 at any time during the three
months prior to your New Every Two wireless device upgrade, you will get up to $50 toward the
purchase of that wireless device. When completing your New Every Two upgrade, you will need
to renew your agreement for another two years on a calling plan with a monthly access of $34.99
or higher. If you are not currently in the program, you can enroll by agreeing to a new 2-year term
on a calling plan with a monthly access of $34.99 or higher. You will be eligible to take advantage
of the wireless device offer at the end of the 2-year term.
Subject to the Customer Agreement and calling plan.
2
WELCOME
You must retain the same wireless device for 24 months in order to receive the advantages of this program. If you choose to
replace your wireless device at a discounted price, you will forfeit your benefits and be automatically re-enrolled if you meet
the requirements of the program. If you enrolled in the program on or after 11/25/02, you must take advantage of the New
Every Two offer within six months after becoming eligible; otherwise, you may be charged full retail price to upgrade your
current wireless device. Discount amount will be applied toward the 2-year Customer Agreement retail price. Secondary
Family SharePlan
The New Every Two discount cannot exceed the price of the wireless device after mail-in rebates. If your 2-year Customer
Agreement with a digital calling plan of $34.99 or higher began on or after 6/2/04, you were automatically enrolled in the
program. Customers who began their 2-year agreements on or after 4/1/00 on a digital calling plan of $35 or higher were also
automatically enrolled in the program. If you enrolled in the program prior to 2/5/06 and continued to meet the requirements
of the program, you will be eligible for a free wireless device up to $100, or a credit of up to $100 toward a more expensive
wireless device, when you become eligible for you next New Every Two upgrade (after which time you will be enrolled in the
$50/$100 New Every Two program described in the New Every Two brochure). New Every Two discount amounts and calling
plan tiers subject to change at Verizon Wireless’s sole discretion.
®
lines are not eligible to participate in the program.
3
4
LEARNING THE BASICS
LEARNING THE BASICS
PALM® TREO™ 700wx SMARTPHONE OVERVIEW
The following illustrations show the locations and names of the physical features of your
Palm® Treo™ 700wx smartphone. Refer to these illustrations while following this guide.
Phone/Send
Earpiece
Start
Option
Center button
5-way navigator
Headset jack
Right action key
Power/End
OK
Microphone
Multi-connector
Indicator light (phone
and charge indicator)
Volume button
Side button
Left action key
5
Self-portrait mirror
Camera lens
Speaker
Battery door release
Antenna
Expansion card slot
Infrared (IR) port
Ringer switch
Stylus
6
LEARNING THE BASICS
TURNING YOUR SMARTPHONE ON/OFF
The phone and organizer features of your smartphone can be turned on and off separately. This
means you can wake up the screen to use just the organizer features, without turning on the
phone. Also, when the screen is turned off, the phone can be on and ready for you to make and
receive calls.
NOTE To conserve battery power, the screen turns off automatically after one minute. If you want the screen to stay on
longer, you can adjust the shutoff setting. Press Start, select Settings, select the System tab, and then select Power. Select
the Advanced tab, and then increase the On battery power setting.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that you can make and receive
phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your smartphone locates a
signal, the words Verizon Wireless and the signal-strength icon appear at the top of the
screen and the indicator light flashes green, indicating you can use the phone and Internet
features (if supported by the local network). If you’re outside a coverage area, the indicator
light flashes amber and no bars appear in the signal-strength icon.
2. When your phone is on, press and hold Power/End again to turn off your phone. When
your phone is off, the phone-off icon appears at the top of the screen and your
smartphone is not connected to any mobile network. You can still use the organizer and other
features.
7
Waking up the screen
Wake up the screen and leave the phone turned off when you want to use only the organizer
features of your smartphone. You can also turn off your smartphone’s screen without turning off
your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
MOVING AROUND THE SCREEN
To move around your smartphone screen, you can use the 5-way navigator or you can tap items
on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own
favorite way to scroll, highlight, and select items.
The 5-way includes the Right , Left , Up , Down , and Center buttons.
Center
Left
8
Up
Right
Down
LEARNING THE BASICS
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field to field or page to page,
or in some cases to highlight an item or option in a list.
There are several methods of scrolling:
■ Use the 5-way on the front of your smartphone. Press Right , Left , Up , or
Down to move to the next field, button, or action in that direction.
■ Press and hold Option while pressing Up or Down
to scroll one screen at a time. These keys work just like the
Page Up and Page Down keys on your computer keyboard.
■ Press and hold Option while pressing Left or Right
to jump to the top or bottom of the current document or
entry.
■ When viewing a screen with tabs, such as when adding a
contact or customizing settings, press Down to scroll to
the tabs, and then press Left or Right to move between
tabs.
■ When inside a text field, press Right or Left to move to
the next character, and press Up or Down to move between lines.
■ When inside a list, press and hold Up or Down to rapidly scroll through the list.
■ Tap an onscreen scroll arrow.
■ Tap and drag the slider of an onscreen scroll bar.
Scroll arrows
Scroll arrows
9
Closing screens
To accept the information you entered on a screen (or close a screen where no information was
changed) and return to the previous screen, do one of the following:
■ Press OK .
■ Use the stylus to tap or in the upper-right corner of the screen.
Highlighting and selecting items
On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The
highlight identifies which item is affected by your next action. Use the 5-way to move the
highlight from one item to another before opening or selecting it.
The highlight can take one of two forms, depending on what is highlighted:
Border: This rectangular border highlights items such as an onscreen
button (for example OK, Dismiss, or Hide), a check box, an option, or a
web link.
Reverse type (light text on a dark background): This highlights
items such as a phone number, an email address, text, or an
item in a list.
After highlighting an item with the 5-way, you can select or
activate it by pressing Center. You can also select or activate an item by tapping it with
the stylus.
10
LEARNING THE BASICS
Using the action keys
The left and right action keys give you quick access to tasks that you can do on the current
screen, so the action key items vary from application to application and from screen to screen.
Look on the screen directly above the action key to see the action that it does in the current
context. In some contexts, these keys may do nothing at all. In most cases the right action key
opens the menu, and the left action key activates a specific command, such as New
or Edit. Remember that action key functions vary from screen to screen, so be sure to check the
onscreen label before pressing the action keys.
Left action key activates
this command
Left action key
Right action key activates
this command
Right action key
Selecting menu items
In many applications, a menu provides access to additional features. The menu is hidden until
you press Menu (right action key). To get the most out of your smartphone, it’s a good
idea to familiarize yourself with the additional features available through the menu in various
applications.
11
1. Press Menu (right action key) to display an application’s
menu.
2. Press Up or Down to highlight a menu item.
3. If an arrow appears next to a menu item, press Center or
Right to display additional options for that item, and then press
Up or Down to highlight a menu item. To return to the main
menu without making a selection, press Left .
4. Press Center to select the menu item, or press Left or
Menu (right action key) to close the menu and cancel your selection.
Selecting options in a shortcut menu
Most applications also provide access to context-sensitive, shortcut
menus—similar to the right-click menus on a computer. The
shortcut menu options vary based on the highlighted selection.
1. Highlight the item for which you want to open the shortcut
menu.
2. Press and hold Center to open the shortcut menu.
3. Press Up or Down to highlight a menu item.
4. Press Center to select the menu item or press Left to cancel your selection.
NOTE You can also tap and hold an item with the stylus to open the shortcut menu.
12
LEARNING THE BASICS
Selecting options in a list
Lists let you select from a range of options. You can identify whether
a list is available when you select the field. If a rectangle appears
around the field along with a downward-pointing arrow, a list is
available. Lists are different from the menus described earlier in this
section.
In a list, do any of the following:
■ Use the 5-way to highlight the field, and then press
Center to display the items in the list. Press Up or
Down to highlight the item you want, and then press
Center to accept your selection.
■ Use your stylus to tap the arrow, and then tap the item in the list
to select it.
■ To exit the list and cancel your selection, press Left .
NOTE When selecting fields you might not see the downward-pointing arrow until you
press Center on the 5-way. In fields where you see a downward-pointing arrow but no
rectangle, you must tap the arrow with the stylus to expand the field.
13
USING THE KEYBOARD
When using the keyboard, most people find it easiest to hold the smartphone with two hands and
to use the tips of both thumbs to press the keys.
Left action key
Phone/Send
Start
Option
Shift
Space
Alt
Right action key
Power/End
OK
Backspace
Return
Shift
Understanding the keyboard backlight
Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight
activates automatically when the screen turns on. The backlight turns off automatically when the
screen turns off or when you are on a call or playing music in the background for longer than the
time specified in Backlight Settings. You can set different time intervals depending on whether
the smartphone is operating on battery power or is connected to an external power source (see
the User Guide for details). The backlight also turns off when an application’s power-saving
features turn it off.
14
LEARNING THE BASICS
Entering lowercase and uppercase letters
By default, the first letter of each sentence or field is capitalized and the remaining text you enter
is lowercase. To enter other uppercase letters, do one of the following:
■ Press Shift (this symbol appears at the bottom of the screen), and then enter a letter.
You don’t need to press and hold Shift while entering a letter.
■ Press Shift twice to turn on Caps Lock, and then enter a series of letters. When Caps
Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press
Shift again.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter these
characters, do one of the following:
■ Press Option (this symbol appears at the bottom of the screen), and then press the key
of the desired character. You don’t need to hold Option while pressing the key.
■ Press Option twice to turn on Option Lock, and then press the desired keys to enter a
series of characters. When Option Lock is on, this symbol appears at the bottom of the
screen: . To turn off Option Lock, press Option again.
15
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on the keys using the alternate
characters list. The alternate characters are grouped according to their similarity to the
corresponding key. For example, the alternate characters available for the e key are é, è, ë, and ê.
1. Press Alt to display the alternate character list.
2. Narrow the list by pressing the key that corresponds to the character you want. For example,
to enter an é, press e. See the table on the next page for a list of corresponding characters.
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
NOTE If you don’t know which key to press to narrow the list in step 2, you can scroll through the list until you find the
character you want. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then
press another key.
You can access all the applications on your
smartphone through the Start menu:
1. Press Start to open the Start menu.
2. Use the 5-way to highlight the application
you want to use. To view additional applications,
select Programs.
3. Press Center to open the highlighted
application.
4. (Optional) Press OK to return to Programs and open another application. The current
application continues to run in the background.
NOTE You can also select the applications you opened most recently from the row at the top of the Start menu.
Closing applications
You can have several applications open at once, so you don’t need to exit an application to open
another one. In most cases, applications close automatically when available memory is low, but
you can also close applications manually.
1. Press and hold OK to open Memory Settings.
2. On the Running Programs tab, do one of the following:
■
Select the application you want to close, and then select Stop to close it.
18
LEARNING THE BASICS
■
Select Stop All to close all of your open applications.
NOTE If you press OK to return to Programs, the current application continues to run in the background.
NOTE You can also open Memory Settings by pressing Option + OK, or by pressing Start, selecting Settings, selecting the
System tab, and then selecting Memory.
USING YOUR TODAY SCREEN
Your Today screen is your default screen or home base where you can quickly look up contacts,
dial numbers, see appointments, see the number of unread email messages, and even display a
web page.
To access your Today screen, press Phone/Send .
NOTE If you press Phone/Send while a phone number is highlighted, your smartphone dials the number. If a number is
highlighted, deselect the number and press Phone/Send, or press Start and select Today to access your Today screen.
Title bar and
status info
Speed-dial
entries
Dial Lookup field
Web search field
Title bar and status info: See “What are all those icons?” on page 39 to learn about the icons that
appear in this area.
19
Dial Lookup field: Begin typing the name or number you want to look up. See “Dialing by contact
name” on page 25 for more info.
Web search field: Enter a word you want to find on the Internet and press Center to begin the
search (data services connection required).
Speed-dial buttons: Select the picture or button you want to dial. See “Creating a speed-dial
button” on page 34 to create your own.
SYNCHRONIZING INFORMATION
Synchronizing simply means that information you entered or updated in one place—your
smartphone, your computer, or your corporate server—is updated in the other. There’s no need
to enter the information twice. You can synchronize using a cable or you can sync wirelessly.
To synchronize using the cable, you must first install the ActiveSync
®
software from the Getting
Started CD that came with your smartphone. See the Read This First setup poster for
instructions. To synchronize wirelessly using Direct Push Technology, make sure you are
accessing an Exchange Server 2003 that is upgraded with Service Pack 2. See “Setting up an
Exchange Server email account” on page 48.
Each time you connect your smartphone to your computer, it automatically synchronizes the
items that are set to sync, including files that you set up for synchronization. You can customize
the sync settings (see “Setting synchronization options” on page 84) or use the default settings
to synchronize your info in the following applications:
20
LEARNING THE BASICS
1. Connect your smartphone to your computer either
wirelessly or by using the sync cable. You should hear the
ActiveSync tone.
2. Look for the ActiveSync icon at the top of your
smartphone’s screen and the ActiveSync icon in the
taskbar on your computer.
■
If you don’t see the ActiveSync icon, make sure the
desktop synchronization software that came with your
smartphone is running on your computer.
■
If you have any problems synchronizing, see the User
Guide for troubleshooting suggestions.
NOTE A backup and restore app preserves your data and settings if your smartphone is ever lost or stolen, and it protects
your data during a hard reset. For information on using a backup, go to www.palm.com/mytreo700wxVerizon
MAXIMIZING BATTERY LIFE
Battery life depends on how you use your smartphone. You can maximize your smartphone’s
battery life by following a few easy guidelines:
[ ! ] IMPORTANT Use only the charger provided with Treo 700wx smartphone. Using any charger other than the one
included with your Treo 700wx smartphone may damage your smartphone or battery.
■ Charge your smartphone whenever you’re at your desk, or charge it overnight each day. The
battery in your smartphone has a much longer useful life when it is topped off frequently,
versus charging it after it is fully drained.
This button
has no function
with your Treo
700wx smartphone
.
21
■ Your smartphone’s wireless features (phone, email, messaging, and web) generally consume
more power than the organizer features.
■ If you spend a lot of time using the camera (if included), games, media players, eBooks, or
other applications, keep an eye on the battery icon and charge when necessary.
■ If you don’t plan to use the wireless features on your smartphone for a while, turn off your
wireless services. You can forward calls to a different number or let all calls be picked up by
voicemail (see the User Guide for details). To see if your wireless services are on, tap the
phone-off icon, and then select Wireless Manager. If wireless services are on, you can
turn all wireless services off in Wireless Manager by selecting All.
■ As with any mobile phone, if you are in an area with no wireless coverage, your smartphone
searches for a signal, which consumes power. If you cannot move to an area of better
coverage, temporarily turn off your phone (see “Turning your phone on and off” on page 7).
■ Turn off your smartphone’s Bluetooth
®
wireless technology feature when you do not need to
have a Bluetooth connection.
■ Turn down the screen brightness (see “Adjusting the brightness” on page 96).
■ Set your screen to turn off automatically after a shorter period of inactivity (see the User
Guide for details).
■ Keep your battery away from direct sunlight and other sources of heat. Temperatures over
120 degrees Fahrenheit (50 degrees Celsius) can permanently reduce the capacity and life
span of any lithium-ion battery.
NOTE If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging. Don’t worry;
your smartphone stores your info safely until you recharge the battery. To avoid draining the battery, charge and synchronize
every day, especially if you use your smartphone often.
22
USING YOUR PHONE
WHAT’S MY NUMBER?
USING YOUR PHONE
1. Make sure your phone is on (see “Turning your smartphone on/
off” on page 7).
Look here for your
phone number
2. If you do not see your Today screen, press Phone/Send .
3. Press Menu (right action key).
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone number below the title
bar.
6. Press OK .
NOTE If your phone number doesn’t appear on the Phone Settings screen, press OK, and then turn your phone off and back
on again. Repeat steps 1–6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone
off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, please
contact Verizon Wireless for assistance.
MAKING CALLS
Your smartphone offers several ways to make phone calls. Try them all and you’ll discover which
methods you prefer.
NOTE Be sure you phone is on before you make calls using any of these methods (see “Turning your phone on and off” on
page 7).
23
Dialing with the number pad
1. Go to your Today screen (see “Using your Today
screen” on page 19).
2. Using the numbered keys on the keyboard
(number pad), enter a phone number.
3. Press Phone/Send to dial.
NOTE You do not need to press Option to access the numbers on
the keyboard. However, when dialing short numbers, such as 411,
the number may conflict with a contact name. If this occurs, press
Option to avoid starting a contact lookup. You can always dial 911
without pressing Option first.
[ ! ] IMPORTANT Depending on where you are on a network and certain coverage conditions, you might experience
interruptions with your phone operation while using a Wi-Fi card (sold separately). Palm recommends that you turn off
the phone when using any Wi-Fi card or remove the Wi-Fi card when not in use to ensure that you can always make and
receive phone calls. For EMERGENCY calls, always remove the card from your smartphone to ensure optimal
connectivity.
Number pad
24
USING YOUR PHONE
Dialing by contact name
You can look up contacts quickly by entering just a few letters of a contact’s name directly from
your Today screen. If you have no contacts listed on your smartphone, you can add contacts
directly into your smartphone (see “Adding a contact” on page 42), but the fastest way to enter
lots of contacts is to enter them in your desktop software and then synchronize to transfer them
from your computer to your smartphone (see “Synchronizing information” on page 20).
1. Go to your Today screen (see “Using your Today screen” on page 19).
2. Using the keyboard, begin entering one of the following for the
contact you want to call:
■
First name (JOH for John)
■
Last name (SMI for Smith)
■
First initial, a space, and then last initial (J S for John Smith)
■
First name and last name (JOH SMI for John Smith)
For example, entering SM finds both Smilla Anderson and John
Smith. Entering SM A finds only Smilla Anderson.
3. Select the number you want to dial.
4. Press Phone/Send to dial.
NOTE To clear the Dial Lookup field and start another Contacts search, press OK. To delete letters when correcting a
misspelled name, press Backspace.
25
Dialing with a speed-dial button
Your smartphone comes with a few predefined speed-dial buttons,
but you can also create your own speed-dial buttons. See “Creating
a speed-dial button” on page 34.
You can make a call with a speed-dial button by doing any of the
following:
■ Use the 5-way to highlight a speed-dial button, and then
press Center .
■ Tap a speed-dial button with the stylus.
■ Press and hold the Quick Key that you assigned to the speed-dial button.
To see more speed-dial buttons, highlight the picture speed-dial area and press Right or Left
repeatedly, or highlight the text speed-dial area and press Up , Down , Right , or Left .
Dialing by company name
1. Press Start and select Contacts.
2. Press Menu (right action key) and select View By >
Company.
3. Press Phone/Send to go to your Today screen.
4. Using the keyboard, begin entering the first few letters of the
company name.
26
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