Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm Take Back and Recycling Program
This symbol indicates that Palm products
should be recycled and not be disposed of in
unsorted municipal waste. Palm products
should be sent to a facility that properly
recycles electrical and electronic equipment.
For information on environmental programs
visit: palm com
s part of Palm’s corporate commitment to be a good steward of the
A
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices,
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com
additional details and information about how you can help reduce
electronic waste.
This guide helps you quickly set up and
learn to use your smartphone.
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
®
organizer with
®
Player Mobile
NOTE Phone and text messaging services
require a service contract with Verizon
Wireless. Web, email, and messaging
services require a service contract and
high-speed data service from Verizon
Wireless. Data speeds vary based on
network availability.
What’s in the box?
All of the following items should be in the
smartphone box:
Hardware
• Treo 700wx smartphone
• Rechargeable battery
• AC charger
• USB sync cable
• Stereo headset
• Screen protector
TIP
Visit palm.com to purchase a replacement
screen protector if the original one becomes
scratched or worn.
CHAPTER
YOUR NEW PALM
®
TREO™ 700WX SMARTPHONE
9
Page 10
1
WELCOME
CHAPTER
Documentation and software
• Read This First setup poster
• Quick Reference (The original guide that
came with your smartphone. A new
Quick Reference, which reflects the
changes provided when you upgraded
your smartphone to Windows Mobile 6
Professional, is available for download
from palm.com/verizon700wxupdate
• Windows Mobile Getting Started CD,
.)
which includes the following:
• Link to Microsoft Office Outlook
®
software download
• Desktop synchronization software
(ActiveSync
®
desktop software for
Windows XP, Windows Mobile Device
Center for Windows Vista)
NOTE When you upgrade your
• Windows Media
• Additional software for your
smartphone
• User Guide (The original guide that
came with your smartphone. The
User Guide you are reading has been
updated to reflect the changes
provided when you upgraded your
smartphone to Windows Mobile 6
Professional.)
• Palm warranty
• End User License Agreement
NOTE To install Windows Media Player
and other software from the Getting
Started CD, insert the CD into your
computer’s CD drive, select Add new programs to my desktop PC, and follow
the onscreen prompts.
®
Player 10
smartphone to Windows Mobile 6
Professional, you need version 4.5 of
ActiveSync desktop software for a
Windows XP computer. This version is not
included on the Windows Mobile Getting
Started CD. Instead, go to
palm.com/us/support/treo/treo700wxverizon/
and follow the link to install ActiveSync 4.5.
WHAT’S IN THE BOX?
10
Page 11
WELCOME
1
What do I need to
get started?
As you work through the instructions in this
guide, you need all the items that came in
the smartphone box (see What’s in the
box?), as well as the following:
• An activated wireless account from
Verizon Wireless; if you want to use
email, web browsing, or multimedia
messaging, your account must also
include a data service plan
• A location with wireless coverage for
your smartphone
• An electrical outlet for recharging the
smartphone battery
• A computer on which you can install
desktop synchronization software and
synchronize your smartphone
For more information about
synchronization, see Synchronizing
information.
Where can I learn
more?
For a quick introduction
Quick Tour: The Quick Tour introduces you
to many of your Palm
smartphone’s features. It is already
installed on your smartphone, and you
can open it anytime. Press Start , select
Programs, and then select
Quick Tour.
While using your smartphone
On-device Help:Your smartphone
includes on-device help that is specially
formatted for your smartphone screen. To
view the on-device help, press Start
and select Help.
Online support from Palm: For up-to-date
downloads, troubleshooting, and support
information, go to
palm.com/us/support/treo/treo700wxverizon/
®
Treo™ 700wx
.
CHAPTER
WHAT DO I NEED TO GET STARTED?
11
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1
WELCOME
CHAPTER
If you need more information
Books: Many books on Windows Mobile
®
devices are available in local or online book
retailers (look in the computers section).
Verizon Wireless customer service: For
questions about your mobile account or
network features, contact Verizon Wireless
customer service or visit
verizonwireless.com
for the latest
information and help.
WHERE CAN I LEARN MORE?
12
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CHAPTER
Setting up
You’re about to discover the many ways your Palm® Tre o™
700wx smartphone can help you better manage your life and
have fun too.
As you become more familiar with your smartphone, you can
personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.
holding the Side button opens the Windows
Media
Windows Media Player Mobile
change the function of the Side button (see
Reassigning buttons
PALM TREO 700WX SMARTPHONE OVERVIEW
?
By default, pressing and
®
Player Mobile application (see
).
). You can
TIP
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it. For a
variety of useful accessories, including
carrying cases that protect the screen, visit
palm.com/mytreo700wxVerizon
CHAPTER
15
Page 16
2
Camera lens
Battery door
release
Speaker
Self-portrait mirror
SETTING UP
CHAPTER
Back view
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetized.
PALM TREO 700WX SMARTPHONE OVERVIEW
16
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SETTING UP
Stylus
Ringer switch
Antenna
Infrared
(IR) port
Expansion card slot
Sound On
Sound Off
2
To p vi e w
DID YOU KNOW
sounds, including music, at once; you don’t
need to hunt for “off” or “mute” settings in
individual applications.
?
The Ringer switch silences all
CHAPTER
PALM TREO 700WX SMARTPHONE OVERVIEW
17
Page 18
2
Battery door
release
Battery
contacts
Smartphone
contacts
SETTING UP
CHAPTER
Installing the battery
1 Press and hold the battery door
release, while you slide the battery
door off your smartphone.
4 Slide the battery door back onto the
smartphone until it clicks into place.
5 Your smartphone screen turns on. Wait
2 Align the battery contacts with the
smartphone contacts inside the battery
compartment.
3 Insert the battery into the
compartment at a 45-degree angle, and
then press it into place.
TIP
If you ever need to remove the battery, it is
easier to do so if you first remove the stylus.
a moment for the progress bar to fill and
the Windows Mobile
6 Follow the onscreen instructions to
finish the installation.
TIP
If your smartphone does not turn on after
you insert the battery, charge the battery (see
Charging the battery
doesn’t start, perform a soft reset (see
Performing a soft reset
TIP
You can buy an extra battery as a spare for
long plane trips or periods of heavy data use.
Be sure to use batteries from Palm only. For
more information on battery usage, see CTIA
Battery Handling Guidelines.
®
screen to appear.
). If the smartphone still
).
INSTALLING THE BATTERY
18
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SETTING UP
Indicator light
2
Charging the battery
Before using your smartphone, you need to
charge the battery. For tips on maximizing
the life of your smartphone battery, see
Maximizing battery life
IMPORTANT Charge the battery for
3.5 hours, or until the indicator light is solid
green.
1 Plug the AC charger into a wall outlet. If
necessary, connect an adapter.
2 With the arrow on the connector facing
up (toward your smartphone screen),
connect the AC charger cable to the
bottom of your smartphone.
.
3 Check the indicator light to confirm that
your smartphone is being charged.
• Solid red indicates that your
smartphone is charging.
• Solid green indicates that your
smartphone is fully charged.
TIP
If the indicator light does not turn on when
you connect your smartphone to the AC
charger, double-check the cable connection
and the electrical outlet to which it is
connected.
DID YOU KNOW
indicator light flashes red.
?
If the battery is low, the
When your smartphone is on (see Turning
your smartphone on/off), the onscreen
battery icon displays the charging status:
A solid lightning bolt indicates that
the battery is connected to a wall
outlet and is being charged.
A shaded lightning bolt indicates
that the battery is connected to a
wall outlet and is fully charged.
CHAPTER
CHARGING THE BATTERY
19
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2
Battery
icon
SETTING UP
CHAPTER
A partial battery without a lightning
bolt indicates that the battery is not
connected to a wall outlet and that
it has some power.
An exclamation point (
!) indicates
that the battery needs to be
charged immediately.
DID YOU KNOW
smartphone from your computer by
connecting them with the sync cable.
?
You can also charge your
Maximizing battery life
Battery life depends on how you use your
smartphone. You can maximize battery life
by following some easy guidelines:
• Charge your smartphone whenever
you’re at your desk, or charge
it overnight each day. The battery in your
smartphone has a much longer useful
life if you charge it frequently instead of
waiting until it’s fully drained.
• If you spend a lot of time using the
camera, games, media players
(including listening to music with
DID YOU KNOW
a window showing a percentage level of
charge left in the battery.
DID YOU KNOW
fully drained, your info remains safely stored
on your smartphone. Recharge the battery to
access your info.
?
Tapping the battery icon opens
?
If your battery ever becomes
wireless headphones using the built-in
Bluetooth
other applications, keep an eye on the
battery icon and charge when
necessary.
• Wireless features (phone, email,
messaging, and web) generally
consume more power than the
organizer features. If you don’t plan to
®
wireless technology), or
use the wireless features on your
CHARGING THE BATTERY
20
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SETTING UP
2
smartphone for a while, turn off your
wireless services (see Turning wireless
services on/off). You can forward calls
to a different number or let all calls be
picked up by voicemail (see Forwarding
calls). To see if your wireless services
are on, tap the phone-off icon and
select Wireless Manager.
DID YOU KNOW
wireless services are on by pressing Menu
(right softkey) and selecting Wireless Manager.
• If you are synchronizing email and other
?
You can also see if your
information directly with your corporate
Exchange server using Microsoft
Exchange ActiveSync
®
, set the
synchronization interval to a maximum
of every 15 minutes during peak times
and every hour (or turned off
completely) during non-peak times (see
Setting the synchronization schedule
• Turn off the Bluetooth feature when you
).
do not need to make a Bluetooth
connection (see Entering basic
Bluetooth settings).
• Turn the voice command feature off
(see Setting up voice commands
• As with any mobile phone, if you are in
).
an area with no wireless coverage, your
smartphone searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone (see Turning your
phone off).
• Turn down the screen brightness (see
Adjusting the brightness
• Set your screen to turn off automatically
).
after a shorter period of inactivity (see
Optimizing power settings
• Turn off the option to receive beamed
).
information (see Beaming an entry or
file).
• Keep your battery away from direct
sunlight and other sources of heat.
Temperatures over 120 degrees
Fahrenheit (50 degrees Celsius) can
permanently reduce the capacity and
life span of any lithium-ion battery.
CHAPTER
CHARGING THE BATTERY
21
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2
SETTING UP
CHAPTER
Making your first call
• Follow the voice prompts to activate
your phone. A service provisioning
message appears.
1 Press Phone/Send to display your
Today screen.
• Wait a few minutes until you see the
Programming Successful! message,
and then press Dismiss
(left softkey).
4 Use the keyboard to enter the number
you want to call.
2 If prompted, press Center on the
5-way navigator to turn off
Keyguard (see Locking your keyboard
(Keyguard) for more info).
3 If you have not activated your phone,
TIP
follow these steps to do so:
• Use the keyboard to enter
(these numbers appear on the ZRRC
*
228
letter keys).
• Press Phone/Send to dial.
The Dial Lookup list might appear while
you are dialing a number. Continue entering
numbers to make the call. For more info on
the Dial Lookup list, see Dialing by contact
name.
5 Press Phone/Send to dial.
MAKING YOUR FIRST CALL
22
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SETTING UP
Vol um e
button
Look here for your
phone number
2
6 When your call is complete, press
Power/End to end the call.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your
smartphone to adjust the call volume.
What’s my number?
1 Make sure your phone is on (see
If your phone number doesn’t appear on
the Phone Settings screen, press OK, and
then press and hold Power/End to turn your
phone off. Press and hold Power/End again to
turn your phone back on. Repeat steps 1–6. If
your phone number still doesn’t appear, your
phone has not been activated. Turn your
phone off, wait a few hours, and then turn on
your phone and repeat these steps. If your
phone number still does not appear, contact
Verizon Wireless for assistance.
CHAPTER
MAKING YOUR FIRST CALL
23
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2
SETTING UP
CHAPTER
Setting up
synchronization
Once you’ve finished setting up your
smartphone, we recommend that you set
up a synchronization method to get the
most out of your smartphone. When you
synchronize your smartphone, information
that has been entered or updated in one
place—your smartphone, your computer,
or your corporate server—is automatically
updated in the other (see Synchronizing
information).
SETTING UP SYNCHRONIZATION
24
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CHAPTER
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your
®
Palm
Tre o™ 700wx smartphone is similar. Most applications
that work on your smartphone use the same set of controls. So
once you learn how to use these controls, you’ll be traveling all
over town and you won’t even need a map.
Benefits
• Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
To move around the smartphone screen,
you can use the 5-way navigator or you can
tap items on the screen with the stylus. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.
The 5-way includes the Right ,
Left , Up , Down and Center
buttons.
TIP
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
DID YOU KNOW
are available when you browse the web using
Internet Explorer (see Viewing a web page
TIP
The arrow icons that indicate directions on
the 5-way are different from the onscreen
scroll arrows and the arrows that indicate that
a list is available (see Selecting options in a
list).
?
Custom navigation features
CHAPTER
).
NAVIGATING AROUND THE SCREEN
27
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MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Scrolling through screens
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
• On the 5-way , press Right ,
Left , Up , or Down to move to
the next field, button, or action in that
direction.
• Press and hold Option while
pressing Up or Down to scroll
one screen at a time. These keys work
just like the Page Up and Page Down
keys on your computer keyboard.
TIP
Can’t find the Option key? See Using the
keyboard.
TIP
When you are using applications such as
Messaging, Internet Explorer Mobile, and
Word Mobile, press and hold Option while
pressing Left or Right on the 5-way to
automatically go to the top and bottom of a
screen.
• When viewing a screen with tabs, such
as when adding a contact, press
Down to scroll to the tabs, and then
press Left or Right to move
between tabs.
• When inside a text field, press Right
or Left to move to the next character,
and press Up or Down to move
between lines.
• When inside a list, press and hold
Up or Down to scroll rapidly
through the list.
• Press and hold Option while
pressing Left or Right to jump to
the top or bottom of the current
document or entry.
NAVIGATING AROUND THE SCREEN
28
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MOVING AROUND ON YOUR SMARTPHONE
Scroll arrows
Scroll arrows
Scroll bar
3
• Tap an onscreen scroll arrow.
• Tap and drag the slider of an onscreen
scroll bar.
Closing screens
To close the current screen and return to
the previous screen, do either of the
following:
• Press OK .
• Use the stylus to tap or in the
upper-right corner of the screen.
TIP
These buttons are not accessible using the
5-way.
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
The highlight can take one of two forms,
depending on what is highlighted:
Border:This rectangular border highlights
items such as an onscreen button (for
example, OK, Dismiss, or Hide), a check
box, an option, or a web link.
CHAPTER
NAVIGATING AROUND THE SCREEN
29
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MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Reverse type (light text on a dark
background): This highlights items such as
a phone number, an email address, text, or
TIP
When text is highlighted, you can press
Backspace to delete the highlighted text.
an item in a list.
Using the softkeys
Because the left and right softkeys give you
quick access to tasks that you can do on
the current screen, the softkey items vary
from application to application and from
After highlighting an item with the 5-way,
you can select (activate) it by pressing
Center or by tapping the item with the
stylus.
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the border
around the screen. The behavior of the 5-way
varies slightly in each application.
screen to screen. Look on the screen
directly above the softkey to see the action
that it takes in the current context. In some
contexts, these keys may do nothing at all.
In most cases the right softkey
opens the menu, and the left
softkey activates a specific
command, such as New or Edit.
Remember that softkey functions vary
from screen to screen, so be sure to check
the onscreen label before pressing the
Highlighting text
softkeys.
You can use the stylus to highlight text on
the screen. Tap and drag the stylus across
the text you want to highlight. To highlight
a word, double-tap it. To highlight a
paragraph, triple-tap it.
NAVIGATING AROUND THE SCREEN
30
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MOVING AROUND ON YOUR SMARTPHONE
Left softkey
Right softkey
Left softkey
activates this
command
Right softkey
activates this
command
3
CHAPTER
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right
softkey). To get the most out of your
smartphone, it’s a good idea to familiarize
yourself with the additional features
available through the menu in various
applications.
1 Press Menu (right softkey) to
display an application’s menu.
2 Press Up or Down to highlight a
menu item.
NAVIGATING AROUND THE SCREEN
31
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MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
3 If an arrow appears to the right of a
menu item, press Center or
1 Highlight the item whose shortcut
menu you want to see.
Right to display additional options for
that item, and then press Up or
Down to highlight a menu item. To
return to the main menu without
making a selection, press Left .
4 Press Center to select the menu
item, or press Left or Menu
(right softkey) to close the menu and
cancel your selection.
DID YOU KNOW
items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right softkey) followed by the underlined letter
in the menu item’s name.
?
You can select most menu
2 Press and hold Center to open the
shortcut menu.
3 Press Up or Down to highlight a
menu item.
4 Press Center to select the menu
Selecting options in a shortcut menu
Most applications also provide access to
item, or press Left to cancel your
selection.
context-sensitive shortcut menus—similar
TIP
to the right-click menus on a computer. The
shortcut menu options vary based on the
You can also tap and hold the stylus on an
item to open the shortcut menu.
highlighted selection.
NAVIGATING AROUND THE SCREEN
32
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MOVING AROUND ON YOUR SMARTPHONE
3
Selecting options in a list
Lists let you select from a range of options.
You can identify whether a list is available
when you select the field. If a rectangle
appears around the field along with a
downward-pointing arrow, a list is available.
Lists are different from the menus
described earlier in this section.
TIP
When selecting fields you might not see
the downward-pointing arrow until you press
Center on the 5-way.
To select from a list, do any of the
following:
• Use the 5-way to highlight the field,
and then press Center to display
the items in the list. Press Up or
Down to highlight the item you want,
and then press Center to make
your selection.
• Use your stylus to tap the arrow, and
then tap the item in the list.
DID YOU KNOW
downward-pointing arrow but no rectangle,
you must tap the arrow with the stylus to
display the list.
• To exit the list and cancel your selection,
?
In fields where you see a
press Left .
CHAPTER
NAVIGATING AROUND THE SCREEN
33
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MOVING AROUND ON YOUR SMARTPHONE
Left
softkey
Right
softkey
Phone/Send
Start
Power/End
OK
Backspace
Option
Shift
Space
Return
Shift
Alt
3
CHAPTER
Using the keyboard
TIP
When using the keyboard to type a
message or a note, most people find it easiest
to hold the smartphone with two hands and to
use the tips of both thumbs to press the keys.
DID YOU KNOW
keyboard to enter letters, numbers, and other
characters in applications that support this
feature. Tap the keyboard icon in the center at
the bottom of any screen where it appears.
After opening the keyboard, you can set
various input options by tapping the arrow to
the right of the keyboard icon.
?
You can also use the onscreen
Understanding the keyboard backlight
Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight turns on automatically
when you turn on the screen. The backlight
turns off automatically when the screen
turns off or when you are on a call or
playing music in the background for longer
than the time specified in Backlight
Settings. You can set different time
intervals depending on whether the
USING THE KEYBOARD
34
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MOVING AROUND ON YOUR SMARTPHONE
3
smartphone is operating on battery power
or is connected to an external power
source. The backlight also turns off when
an application’s power-saving features turn
it off.
TIP
You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the Battery
Power tab and on the External Power tab.
Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:
• Press Shift ( or ), and then enter
a letter. This symbol appears at the
bottom of the screen. You don’t need to
press and hold Shift while entering a
letter.
• Press Shift ( or ) twice to turn on
Caps Lock, and then enter a series of
letters. When Caps Lock is on, this
symbol appears at the bottom of the
screen: . To turn off Caps Lock, press
Shift ( or ) again.
TIP
You can turn off the first-letter
capitalization setting (see Setting input
options).
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
• Press Option and then press the
key of the desired character. This
symbol appears at the bottom of the
screen. You don’t need to hold Option
while pressing the key.
• Press Option twice to turn on
Option Lock, and then press the
desired keys to enter a series of
characters. When Option Lock is on,
this symbol appears at the bottom of
the screen: . To turn off Option Lock,
press Option again.
CHAPTER
USING THE KEYBOARD
35
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MOVING AROUND ON YOUR SMARTPHONE
3
CHAPTER
Entering passwords
You can’t see your password as you enter
it, so be careful. Be sure Caps Lock and
Option Lock are not on unless you need
them. For information on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers,
TIP
The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
characters available for the e key are é, è, ë,
and ê. If you press the wrong key, press
Backspace to return to the full list of alternate
characters. You can then press another key.
punctuation, and symbols.
3 Press Up or Down to highlight the
Entering other symbols and accented
characters
You can enter symbols and accented
characters that don’t appear on the keys by
using the alternate characters list.
1 Press Alt to display the alternate
character list.
desired character.
4 Press Center to insert the
character.
TIP
Some symbols, such as an underscore, do
not correspond to a letter key. To enter these
symbols, press Alt by itself, and then select
the symbol from the list.
2 Narrow the list by pressing the key that
corresponds to the character you want.
See the following table for a list of
corresponding characters.
You can access all the applications on your
smartphone through the Start menu.
1 Press Start to open the Start menu.
The current application continues to run
in the background.
TIP
With the Start menu open, press the letter
underlined in the application’s name to open
the app. For example, press H to open Help.
Or, select the shortcut icons at the top of the
Start menu to open recently used
applications.
DID YOU KNOW
to press and hold Option and then press
Phone/Send, Start, or OK. You can change
which app a button combination opens (see
Reassigning buttons
?
Another way to open apps is
).
Closing applications
You don’t need to exit one application
before you open another—you can have
several applications open at once. In most
cases, applications close automatically
2 Use the 5-way to highlight the
application you want to use. To view
additional applications, select
Programs.
3 Press Center to open the
highlighted application.
4 (Optional) Press OK to return to
Programs and open another application.
when available memory is low, but you can
also close applications manually.
NOTE If you press OK to leave an
application, the current application
continues running in the background. To
conserve battery power and free up
memory, you can manually close an
application.
OPENING AND CLOSING APPLICATIONS
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MOVING AROUND ON YOUR SMARTPHONE
3
1 Press and hold OK to open Memory
Settings.
2 On the Running Programs tab, do one
of the following:
• Select the application you want to
close, and then select Stop to close
it.
• Select Stop All to close all your open
applications.
TIP
You can also open Memory Settings from
the Start menu. Press Start, select Settings,
select the System tab, and then Memory.
Using your Today
screen
From your Today screen, you can quickly
look up a contact, make a call, review your
latest calendar appointments, see the
number of unread email messages, and
even search the web.
To access your Today screen, press
Phone/Send .
TIP
If you press Phone/Send while a number
is highlighted, your smartphone dials the
number. If a number is highlighted, deselect
the number, or use the Start menu to access
the Today screen.
CHAPTER
USING YOUR TODAY SCREEN
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MOVING AROUND ON YOUR SMARTPHONE
Title bar and
status info
Dial Lookup field
Speed-dial
entries
Scroll down to view
Web search field
3
CHAPTER
Title bar and status info: See What are all
those icons? to learn about the icons that
appear in this area.
Dial Lookup field: Type the number you
want to call and press Center to dial,
or begin typing a name to look up the
associated number in Contacts. See
Dialing by contact name
Web search field:Enter a web address or
a keyword, and press Center or
Return to view a list of search results
based on the address or word (data
services connection required).
USING YOUR TODAY SCREEN
40
for more info.
Speed-dial entries:Select a speed-dial
button—either a picture or text—to call the
number assigned to it. See Defining
speed-dial buttons to create your own.
TIP
You can select a picture for your Today
screen background and customize which
items appear in the Today screen. See Today
screen settings for details.
Page 41
CHAPTER
Your phone
The phone, along with the Today screen, is your home base for
making and receiving calls.
You can creatively manage multiple calls; for example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.
And you can do more than manage your phone calls. You can
send text messages, open applications, go to your favorite web
pages, see your upcoming appointments, and even find out
how many unread email messages you have.
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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YOUR PHONE
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Turning your
smartphone on/off
The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your
smartphone that enables you to connect to
the Verizon Wireless network so that you
can make and receive calls and send and
receive data.
The phone and the screen of your Palm
™
Tr eo
700wx smartphone can be turned off
and on separately. This means you can
wake up the screen to use just the
organizer features—Contacts, Calendar,
Tasks, and so on—of your device without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive phone calls or
messages.
Turning your phone on
Press and hold Power/End .
When your smartphone locates a signal,
Veri zo n Wi re l e s s appears in the upper-left
®
of the screen and the signal-strength
icon appears at the top of the screen.
DID YOU KNOW
and connect to a mobile network, you can
make and receive phone calls and use the
other wireless services supported by the
network. When you are inside a coverage
area, the indicator light flashes green and the
signal-strength icon bars show the strength of
the signal. If you’re outside a coverage area,
the light flashes amber and no bars appear.
?
When you turn on your phone
Turning your phone off
Press and hold Power/End .
When your phone is off, the phone-off
icon appears at the top of the screen and
Phone Off appears in the upper-left of the
screen. Your phone is not connected to any
mobile network. However, you can still use
Microsoft Office apps and Contacts,
Calendar, and the other organizer features
of your smartphone.
DID YOU KNOW
using Wireless Manager. Tap the
signal-strength icon and select Wireless
Manager. Select Phone.
?
You turn your phone on and off
CHAPTER
TURNING YOUR SMARTPHONE ON/OFF
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CHAPTER
Waking up the screen and turning it off
Wake up the screen and leave the phone
turned off when you want to use only the
Making calls from the
Today screen
Microsoft Office apps or Contacts,
Calendar, and the other organizer features
of your smartphone—for example, when
you’re on a plane and want to look at your
calendar. You can also turn off the screen
without turning off the wireless features on
your smartphone.
Press Power/End turn your screen on
or off.
Your smartphone offers several ways to
make phone calls from the Today screen.
Dialing from the Today screen
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on
).
1 Go to your Today screen.
TIP
Your screen turns off automatically after a
set period of inactivity. You can set how long
the screen stays on. Press Start, select
Settings, select the System tab, and then
select Power. Select the Advanced tab.
Adjust the number of minutes the phone
stays on when idle using the On battery
power setting.
2 Using the numbered keys on the
keyboard, enter a phone number in the
Dial Lookup field.
MAKING CALLS FROM THE TODAY SCREEN
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4
DID YOU KNOW
number or are on a call, you can enter * and #
without first pressing Option. This makes it
easy to respond to further dialing instructions
or to press options when responding to
automated instructions.
?
When you’re dialing a phone
3 Press Phone/Send to dial.
NOTE You do not need to press Option to
access the numbers on the keyboard.
However, when dialing short numbers,
such as 411, the number may conflict with
a contact name. If this occurs, press
Option to avoid starting a contact
lookup.
TIP
If you press Phone/Send while a number
is highlighted, your smartphone dials the
number. If a number is highlighted and you
want to access the Today screen, first
deselect the number, or use the Start menu.
TIP
If you lock your smartphone and select
Simple PIN as the password type, you can dial
an emergency number by entering the
number in the password field and pressing
Phone/Send. You do not need to press
Option before entering the number. However,
if you select Strong alphanumeric as the
password type, you must first press Option
twice before entering the number in the
password field. See Locking your smartphone
Dialing with a speed-dial button
Your smartphone enables you to create
both picture and text speed-dial buttons so
that you can select a button on the Today
screen to dial a number quickly.
CHAPTER
.
MAKING CALLS FROM THE TODAY SCREEN
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CHAPTER
BEFORE YOU BEGIN
• Create some speed-dial buttons. See
Defining speed-dial buttons
. You can
customize the default speed-dial
buttons. See Editing a speed-dial
button.
• Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on
).
You can make a call using your speed-dial
buttons by doing any of the following:
• Use the 5-way to highlight a
speed-dial button, and then press
Center.
DID YOU KNOW
number for a contact with a speed-dial button.
Highlight the speed-dial button, press and hold
Center on the 5-way (or tap and hold the
button), and then select a number from the
shortcut menu.
?
You can dial an alternate
To see more speed-dial buttons, highlight
the picture speed-dial area and press
Right or Left repeatedly, or highlight
the text speed-dial area and press Up ,
Down , Right , or Left .
TIP
You can hide your speed-dial buttons on
your Today screen and still use your Quick
Keys to call a speed-dial number. For details
see Selecting which items appear on your
Today screen.
Dialing by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.
BEFORE YOU BEGIN
• Tap a speed-dial button with the stylus.
• Press and hold the Quick Key that you
assigned to the speed-dial button.
• Before you can dial a number by contact
name, you must create some contacts
(see Adding a contact
), or import them
MAKING CALLS FROM THE TODAY SCREEN
46
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YOUR PHONE
4
by synchronizing (see Synchronizing
information).
• Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on
).
1 Go to your Today screen.
2 Using the keyboard, begin entering one
or more letters of the contact’s first or
last name. If you use both first- and
last-name letters, insert a space
between the first and last name.
For example, entering SM finds both
Smilla Anderson and John Smith.
Entering SM AN finds only Smilla
Anderson.
To clear the Dial Lookup field and start
another Contacts search, press OK .
To delete letters when correcting a
misspelled name, press Backspace.
TIP
To see a contact’s address, company, and
other details, press Up on the 5-way to
highlight the name, and then press Center.
3 Highlight the phone number you want
to dial.
4 Press Phone/Send or press
Center to dial.
DID YOU KNOW
you can select how you want to communicate
with that person. When a contact’s name or
phone number is highlighted on the search
results list, press and hold Center on the
5-way, or tap and hold with the stylus, and
then select the communication method you
want to use.
?
After you look up a contact,
Dialing using the onscreen Dial Pad
The onscreen Dial Pad is useful when you
need to dial numbers that are expressed as
letters, and when you need large numbers
that you can tap with your finger or the
stylus.
CHAPTER
MAKING CALLS FROM THE TODAY SCREEN
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4
CHAPTER
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on
1 Go to your Today screen.
2 Press Phone/Send and select
Dial Pad from the menu.
3 Use the keyboard keys or tap the
onscreen Dial Pad to enter the number.
4 Press Phone/Send to dial.
DID YOU KNOW
directly into the Dial Pad. Copy a number from
another application, switch to Dial Pad, and
then press and hold Center on the 5-way to
paste the number.
?
You can paste numbers
Redialing a recently called number
To dial the last number you called:Go to
).
your Today screen, and then press and hold
Phone/Send .
To select from your most recently dialed
numbers:Go to your Today screen, press
Phone/Send highlight the number or
contact name you want to call, and then
press Phone/Send to dial.
To select from a chronological list of
calls: Go to your Today screen, press
Phone/Send and then select Call
Log. Highlight the number you want to call,
and then press either Call (left
softkey) or Phone/Send to dial.
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4
TIP
You can also access the Call Log and Dial
Pad from the Today screen by pressing Menu
(right softkey).
Other ways of
making calls
Your smartphone offers several ways to
make phone calls other than from the
Today screen. Try them all and you’ll
discover which methods you prefer.
Dialing by company name
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on
1 Press Start and select Contacts.
2 Press Menu (right softkey) and
select View By > Company.
3 Press Phone/Send to go to your
Today screen.
4 Using the keyboard, begin entering the
first few letters of the company name.
5 Select the number you want to dial.
6 Press Phone/Send to dial.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
1 Use the 5-way to highlight the
phone number you want to dial in the
web page or message.
).
2 Press Center to open the Phone
dialog box, and then select Ye s to dial.
TIP
If you can’t dial a phone number directly
from a web page or a message, highlight the
number, select Edit (right softkey), and then
select Copy. Open the Dial Pad, and then
press and hold Center on the 5-way to paste.
Press Phone/Send to dial.
CHAPTER
OTHER WAYS OF MAKING CALLS
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CHAPTER
Receiving calls
To ignore a call and send it to voicemail,
press Menu (right softkey) and
select Ignore, or press Power/End .
To answer calls, your phone must be on.
This is different from having only the
screen turned on (see Turning your
phone on). When your phone is off, your
calls go to voicemail.
To answer a call, do one of the following:
• Press Phone/Send .
• Press Answer (left softkey).
• If the headset is attached, press the
headset button.
DID YOU KNOW
send a text message. Press Menu (right
softkey)
message.
?
You can also ignore a call and
and select Ignore with text
To silence the ringer while your
smartphone is ringing:
• Press the Vol um e button or any key on
your smartphone except Phone/Send
, Power/End , Alt , Start ,
OK , or the 5-way .
TIP
See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact
TIP
If music is playing when a call arrives, the
smartphone rings softly. You can answer the
phone as you normally would. The audio
pauses during your call.
.
• To immediately silence all system
sounds including the ringer, slide the
Ringer switch to Sound Off . All
sounds remain off until you slide the
Ringer switch back to Sound On .
When you silence the ringer, you can either
answer the call or let it ring through to
voicemail.
RECEIVING CALLS
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4
Using voicemail
Setting up voicemail
1 Go to your Today screen.
2 Press and hold 1 on the keyboard or
select the Voicemail speed-dial button
to dial the Verizon Wireless voicemail
system.
DID YOU KNOW
the voicemail speed-dial button. For more info
on Quick Keys see Creating a speed-dial
button.
TIP
If you have trouble accessing a voicemail
system, try changing the Dial Pad tone
setting. See Selecting your call settings
3 Follow the voice prompts to set up your
voicemail.
?
The 1 key is the Quick Key for
.
Retrieving voicemail messages from the
Today screen
When you have unretrieved voicemail
messages, a Voicemail icon appears at
the top of your screen.
1 Go to your Today screen.
2 Press and hold 1 on the keyboard to dial
the Verizon Wireless voicemail system.
3 Enter your voicemail password using
the keyboard, or press Extra Digits (left softkey) if you
defined this option (see Creating a
speed-dial button for details).
4 Follow the voice prompts to listen to
your messages.
CHAPTER
USING VOICEMAIL
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Current
duration of call
Caller’s name
and number
4
CHAPTER
DID YOU KNOW
appears at the top of the screen, you can tap
this icon to retrieve your voicemail.
TIP
You can display onscreen voicemail
playback controls; see Creating a speed-dial
button
?
When a Voicemail icon
• To hear your message now, press
Listen(left softkey).
• To retrieve your message later, press
Dismiss (right softkey).
What can I do during
Retrieving messages from a voicemail
notification
NOTE Not all service plans support
voicemail notification. Check with Verizon
Wireless for more information.
You can retrieve voicemail messages when
you receive a notification, or you can
dismiss the notification and retrieve the
messages later.
• When you have a new voicemail
message, a notification screen appears.
a call?
Your smartphone offers many advanced
telephone features, including call waiting,
three-way calling, and call forwarding.
These features depend on your service
plan. Please contact Verizon Wireless for
more information.
When you make or receive a call, the active
call info appears on your Today screen.
WHAT CAN I DO DURING A CALL?
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4
During a call, you can do any of the
following:
Navigate around the Today screen: Use
Up and Down to move around or
highlight items.
DID YOU KNOW
Down, the active call info is minimized so you
can view all of the items on your Today
screen. Select the Call in Progress entry on
the Today screen to maximize the active call
info again.
?
The first time you press Up or
Put the call on hold:Press Hold
(left softkey). To take the call off hold, press
Off Hold (left softkey).
Use the speakerphone:Select
Speakerphone . To turn the
speakerphone off, select
Speakerphone again.
Mute the microphone so you can’t be
heard: Select Mute . To turn the
microphone back on, select Mute
again.
DID YOU KNOW
Mute icons are selected, they turn gray.
?
When the Speakerphone and
Switch to another application:Press
Start and select the application. To
return to the active call screen, press
Phone/Send to display your Today
screen, and then select the Call in
Progress entry.
DID YOU KNOW
one minute, the screen dims. After two
minutes, it dims more. Press any key, except
Power/End, to light up the screen.
DID YOU KNOW
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
?
When a call lasts longer than
?
You can send and receive text
Ending a call
Do one of the following:
• Press Power/End .
• Press the headset button (if the headset
is attached and has a button on it).
Some headsets do not have a button.
CHAPTER
WHAT CAN I DO DURING A CALL?
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4
CHAPTER
Switching applications during a call
You can use many other applications,
including the organizer and text message
features, on your smartphone while holding
a phone conversation. You cannot,
however, make some data connections
during an active call while connected to a
network. For example, on most networks
you cannot browse the web or send and
receive email while on a voice call. How
can you tell which kind of network you’re
connected to? See What are all those
icons?
To open an application, see Opening and
closing applications.
From any application, press
Phone/Send to return to your
Today screen.
Saving phone numbers
After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it’s not already in your
list. If an incoming call uses caller ID
blocking, you do not see the Add Contact
• To create a new contact for this number,
select Create New Contact.
• To add this number to an existing
contact, select Copy and Add, and
then select a contact name.
• To decline adding the number, press
Dismiss (left softkey).
• To disable the Add Contact prompt,
select Don’t show this again.
TIP
If you disable the Add Contact prompt, you
can turn it on again. From your Today screen,
press Menu (right softkey) and select
Preferences > Phone Settings. On the
Phone tab, check the After calls from
numbers that are not in Contacts, ask if I
want to add them box.
TIP
You can also save contact info from other
applications, such as Messaging.
prompt.
WHAT CAN I DO DURING A CALL?
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4
If you don’t add a number right away, follow
these steps to add it later:
1 Go to the Call Log (see Redialing a
recently called number).
2 Highlight the number you want to save.
3 Press and hold Center to open the
shortcut menu, and then select Save to
Contacts.
4 Enter the information for the entry.
5 Press OK .
Making a second call
You can make a second call while your first
call is still active:
1 Place your first call on hold by pressing
Hold (left softkey).
2 Dial a second number using any of the
methods described in Making calls from
the Today screen. If you’re dialing by
contact name or with the keyboard, you
must first use the 5-way to select the
Dial Lookup field.
When two calls are active, your Today
screen includes two call status sections,
each representing one of the calls.
CHAPTER
Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call waiting notification
appears. You can do any of the following:
Send the new call to voicemail: Press
Menu (right softkey) and select
Ignore.
Send the new caller a text message:
Press Menu (right softkey) and
select Ignore with text message. The
second call is sent to voicemail. A new text
message opens with the phone number of
the caller entered in the To field.
Hang up the current call and answer the
new call:Press Menu (right
softkey) and select Drop and Answer. You
can also press Power/End to hang up
WHAT CAN I DO DURING A CALL?
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Press to swap between calls
4
CHAPTER
the current call, and then choose to answer
or ignore the new call.
Place the current call on hold and
answer the new call:Press Answer (left softkey) or
Phone/Send . After you answer the
call, press Swap (left softkey) to
move between callers by placing the
contact Verizon Wireless for more
information.
1 Put the first call on hold and make a
second call (see Making a second call
2 Press Menu (right softkey) and
select Conference. This joins the two
calls with you in a conference.
).
current active call on hold and talking on
the other line.
3 When you’re done, do one of the
following:
• Press End Conference (left
softkey) to end the second call and
Making a conference call
IMPORTANT You can join two calls into a
conference call. Additional charges may
return to the first call.
• Press Power/End to hang up
both calls.
apply, and minutes in your mobile account
may be deducted for each call. Please
WHAT CAN I DO DURING A CALL?
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4
Forwarding calls
You can forward calls to another phone
number. Check with Verizon Wireless
about availability and pricing of forwarded
calls; additional charges may apply.
When all calls are forwarded, the call
forwarding icon appears in the title bar.
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on
1 Go to your Today screen.
2 Dial
3 Press Phone/Send to dial.
4 When you’re ready to turn off call
72 followed by the number
*
where you want to forward your calls.
For example:
forwarding, dial *73, and then press
Phone/Send.
TIP
If *72 and *73 do not turn call
forwarding on and off, contact Verizon
Wireless to obtain the forwarding codes for
your area.
After you turn on call forwarding, call your
smartphone to confirm that call forwarding is
active.
72 415-555-1234.
*
Defining speed-dial
buttons
Your smartphone lets you create both
picture and text speed-dial buttons so that
you can select a button on the Today
screen to quickly dial a number.
Creating a speed-dial button
).
You can create up to 20 picture buttons and
50 text buttons.
1 Go to your Today screen.
2 Press Menu (right softkey) and
select New Speed Dial.
3 Do one of the following:
• Select Link to contact, select the
contact you want to link to this button,
and then select the number you want
to dial with this button.
• Select Label and enter a name for this
button, and then select Number and
enter the phone number you want to
dial with this button.
CHAPTER
DEFINING SPEED-DIAL BUTTONS
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4
CHAPTER
picture, the Picture Speed Dial option is
not available.
TIP
You can add a special ringtone to a contact
associated with the speed-dial button. See
Adding a contact
.
6 (Optional) Select the Advanced tab and
set any of the following options:
Extra Digits:Defines additional
4 (Optional) Enter a Quick Key. When the
Today screen is showing, you can press
and hold the Quick Key to instantly dial
this number.
Quick Keys can be letters or numbers,
numbers to dial, such as a password or
extension. In addition to numbers, you
can enter the following symbols: star
(
) and pound (#). To enter a one-
*
second pause, enter a comma (,).
but you can’t use both the letter and
number on the same key. For example,
the voicemail Quick Key is 1. The letter
equivalent for that key is E, so you
cannot assign E as a Quick Key to
another speed-dial button.
5 If this button is linked to a contact entry
with a picture, select either Text Speed Dial or Picture Speed Dial to indicate
which type of button you want to
create. If this button is not linked to a
contact or the contact doesn’t have a
Dial extra digits automatically:Dials
predefined Extra Digits immediately
after dialing the phone number. If you
DEFINING SPEED-DIAL BUTTONS
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4
do not check this box, you must press
Extra Digits (left softkey) to dial
these digits.
Show voice mail buttons: Displays the
voicemail playback controls after you
dial this speed-dial number. When this
option is checked, you can enter
numbers below each control to tailor
the controls to your voicemail system.
Plays the previous message.
Saves the current message.
Plays the current message.
Deletes the current message.
Repeats the current message.
Plays the next message.
7 Press OK .
Editing a speed-dial button
1 Go to your Today screen.
2 Highlight the speed-dial button you
want to edit.
3 Press and hold Center to open
the shortcut menu, and then select
Edit Speed Dial.
4 Make the desired changes.
5 Press OK .
TIP
You can also edit a speed-dial button by
pressing Menu (right softkey), selecting
Speed Dial Options, and then selecting the
button you want to edit.
Deleting a speed-dial button
1 Go to your Today screen.
2 Highlight the speed-dial button you
want to delete.
3 Press and hold Centerto open
the shortcut menu, and then select
Edit Speed Dial.
4 Press Delete (right softkey).
5 Select Ye s to confirm the deletion.
Arranging your speed-dial buttons
1 Go to your Today screen.
2 Press Menu (right softkey) and
select Speed Dial Options.
3 Highlight the button you want to move.
4 Press Option + Left or Right or
Up or Down to move the button
in that direction.
CHAPTER
DEFINING SPEED-DIAL BUTTONS
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Microphone
Speakers
Headset button
4
CHAPTER
Using a phone
headset
You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.
Using a wired headset
IMPORTANT If driving while using a
smartphone is permitted where you are
and you need to make a call, we
recommend using a phone headset or a
hands-free car kit (sold separately). If you
must use the wired headset while driving,
place a speaker in only one ear. Leave the
other ear free to hear outside noises. Make
such a call only if it is legal to do so and you
can do so safely.
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The headset button is context-sensitive,
and it performs various actions based on
the situation. You can press the headset
button to do any of the following tasks:
• Answer an incoming call
• Respond to call waiting
• Hang up all calls
• Swap between calls if the second call is
an incoming call
• Create a conference call if the second
call is an outgoing call
NOTE Your smartphone works with
headsets that have a 2.5mm, 3-pin
connector (look for two colored bands on
the plug). When in doubt, ask the
third-party headset manufacturer if the
product is compatible with Palm Treo
700wx smartphones. If you hear a headset
buzz or poor microphone performance,
your headset may be incompatible with
your smartphone.
Using a THB wired car kit
Your smartphone includes software that
enables you to choose settings for the THB
wired car kit (car kit sold separately). To
access these car kit settings, do the
following:
1 Press Start and select Settings.
2 On the Personal tab, select THB
Kit.
®
Connecting to a Bluetooth
hands-free
device
YourTreo 700wx smartphone is also
compatible with many headsets and car
kits (sold separately) enabled with
Bluetooth
®
wireless technology
version 1.1 or 1.2.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
palm.com/us/support/bluetooth/
bluetooth compatibility.html.
NOTE You can use a stereo Bluetooth
headset that is A2DP-enabled to listen to
MP3 files on your smartphone. You cannot,
however, use a mono Bluetooth headset to
listen to MP3 files.
After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can use that device with your
smartphone whenever the two devices are
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within range and the Bluetooth feature on
each device is turned on. The range varies
3 Select the Mode tab and check the Tur n
on Bluetooth box.
greatly, depending on environmental
factors. The maximum is about 30 feet (10
meters).
DID YOU KNOW
Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.
?
If you have both a compatible
1 If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
4 Select the Devices tab, and then select
Add new device.
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 7.
2 Go to your Today screen and tap
Bluetooth .
DID YOU KNOW
Today screen indicates the status of the
Bluetooth feature See The Bluetooth status
icon for details.
?
The Bluetooth icon on your
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5 Wait for your smartphone to search for
devices and to display the device list.
6 Select the device you want to connect
to, and then press Next (right
softkey).
7 Enter a passkey between 1 and 16
digits long, and then press Next
(right softkey).
IMPORTANT Some hands-free devices
have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.
The longer the passkey, the more difficult
it is for the passkey to be deciphered.
8 If the passkey is not predefined, enter
the same passkey on the other
Bluetooth device, and then press Finish
(right softkey).
9 Check the Hands Free box, and then
press Finish (right softkey).
10 Press OK .
You can now use that hands-free device
with your smartphone whenever the two
devices are within range and the Bluetooth
feature on each device is turned on The
range varies greatly, depending on
environmental factors. The maximum is
about 30 feet (10 meters).
Using a Bluetooth hands-free device
To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.
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Here are tips for working with a Bluetooth
hands-free device:
• To transfer a call from the handset to a
Bluetooth hands-free device during a
call, press Menu (right softkey)
and select Connect Bluetooth. To
transfer the call back to the headset,
DID YOU KNOW
hands-free device and it is within range, your
smartphone routes all calls to the hands-free
device instead of to the earpiece on your
smartphone. Bluetooth range is up to 30 feet
(10 meters) in optimum environmental
conditions.
?
If you’re using a Bluetooth
press Menu (right softkey) and
select Cancel Bluetooth.
• To transfer a call from a wired headset
to a Bluetooth headset or car kit that is
within range and with which you’ve
Customizing phone
settings
previously set up a partnership
(Bluetooth headset or car kit required,
sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
• To find out how to transfer your
contacts from your smartphone to your
car kit, go to palm.com/us/support/treo/
treo700wxverizon/.
Selecting ringtones and display notices
You can set different tones for different
types of incoming phone calls and
notifications. You can download MP3,
MIDI, AMR, WAV, and WMA ringtones
directly to your smartphone
(see Downloading files and images from a
web page). You can also download
ringtones to your computer and then email
them to your phone.
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1 Press Start and select Settings.
2 On the Personal tab, select Sounds &
Notifications .
3 Select the Notifications tab.
4 Select the Event list, and then select
the type of call or notification for which
you want to set the ringtone:
Phone: Known Caller: An incoming call
from someone in your contacts list or
speed-dial list.
Phone: Missed call: A call you did not
answer.
Phone: Roaming: A call that comes in
when you’re outside your home mobile
network.
Phone: Unknown Caller: An incoming
call from someone identified by caller
ID who is not in your contacts list or
speed-dial list.
Phone: Voice mail: A new voicemail.
5 If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type
and the ringtone. Select the Play icon to
preview the ringtone sound.
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CHAPTER
6 If you selected Missed call or Voice
mail, set the following options:
• Check the Play Sound box if you
Adjusting call and ringer volume
want to have a sound played when
the event occurs.
• If you checked the Play Sound box,
select the sound for the selected type
of call. You can also check the Repeat
box to have the sound repeat.
• (Optional) Select the Play icon to
preview the sound.
• Check the Display message on
screen box to have a message
displayed when the event occurs.
7 Check the Vibrate when… boxes to
turn the vibrate feature on/off based on
the Ringer switch setting.
8 Repeat steps 4–7 to select ringtones for
other types of calls.
9 Press OK .
DID YOU KNOW
delete, and send sounds on your smartphone.
You can also set sounds for messaging
notifications and calendar reminders. See
Selecting Sounds & Notifications
?
You can record, preview,
.
Call volume: While a call is in progress,
press Vo lu me (on the side of your
smartphone) to adjust the call volume.
Ringer volume: When a call is not in
progress and you are not playing music or a
video, press Volu me to adjust ringer
volume.
Assigning a caller ID picture and ringtone
1 Press Start and select Contacts.
2 Highlight the contact that you want to
give a picture and ringtone ID, then
press Center .
3 Highlight the contact’s name, and press
Edit (left softkey).
4 Select Picture.
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5 Select Camera to take a picture and add
it to this contact entry (camera version
only), or select an existing picture for
this contact entry.
6 Select Ring tone.
7 Select a tone for this contact entry.
8 Press OK .
Selecting your call settings
BEFORE YOU BEGIN Turn on your phone
to access your Phone Settings. See Turning
your smartphone on/off.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 On the Phone tab, set any of the
following options:
Dialpad: Sets the style for the Dial Pad
tones (DTMF) in the Phone application.
• Short tones: Tones sound briefly as
you dial.
• Long tones: Tones continue to sound
until you release the key.
TIP
If you have trouble accessing a voicemail
system, try changing the Dialpad tone setting.
TTY/TDD: Lets you configure your
smartphone for use with a TTY/DTDD
device for people who are deaf or hard
of hearing (see Enabling TTY
for more
information).
After calls from numbers that are not
in Contacts, ask if I want to add
them: Indicates whether you are
prompted to add contact entries for
numbers that are not already in your
contacts list.
4 Press OK .
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Setting your dialing preferences
Dialing preferences let you assign a prefix
to your phone numbers. For example, you
can automatically dial a 1 before all 10-digit
phone numbers. You can add a different
prefix based on the length of the phone
number.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the Dialing tab and set any of
the following options:
Always dial 1 in front of the area
code: Adds a 1 in front of 10-digit phone
numbers. This option is available only
when North American Dialing is
enabled.
International Dialing Prefix: Adds the
specified number in front of
international phone numbers when
dialing from outside North America.
When an international number
beginning with + (plus sign) is dialed,
the + is replaced with the number in
this field.
4 Press OK .
Setting your abbreviated dialing
preferences
Abbreviated dialing is a way to
automatically dial a complete phone
number when you enter a shortened
version of that number. Shortened phone
Dialing from North America: Formats
phone numbers using North American
conventions (XXX-XXX-XXXX) and sets
the International Dialing Prefix to 011.
numbers are typically used in corporate
phone systems to allow internal users to
dial an extension number rather than the
complete number.
For example, if your co-worker’s phone
number is 1-555-222-1234, you may need
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to dial only the last five digits of that
number from an internal phone. In that
case, you would dial 21234. If that
shortened five-digit internal number
appears in your contact list or in a
corporate Global Address List (GAL), your
smartphone cannot dial that number
because it is not on the internal phone
network. You can, however, use the
abbreviated dialing settings to
automatically complete shortened
numbers.
For example, if all the phone numbers in
your office begin with 1-555-22, followed
by a five-digit extension, set your
smartphone to automatically enter
1-555-22 as the prefix before any five-digit
number. When you enter your colleague’s
five-digit extension, your smartphone
automatically dials 1-555-22 plus the
five-digit extension. The complete number
is 1-555-222-1234.
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the Dialing tab and select
Abbreviated Dialing.
4 Check the box that corresponds to the
number of digits in the shortened
version of the phone numbers you
commonly dial (3, 4, 5, 6, or 7).
Selecting the option adds a prefix to
numbers with the specified number of
digits.
5 Enter the numbers that you want to be
added to the shortened version of the
phone number
6 Press OK .
Adding contact numbers from new callers
By default, you are prompted to add
contact entries for numbers that are not
already in your Contacts list. You can turn
this feature on or off.
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1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 On the Phone tab, uncheck the After
calls from numbers that are not in
Contacts, ask if I want to add
them box to turn this feature off, or
check this box to turn this feature back
on.
4 Press OK .
Manually selecting your network settings
IMPORTANT The network settings are
preset for optimum performance. Do not
change these settings unless instructed to
do so by a representative from Verizon
Wireless.
4 From the Band selection list, select an
option:
Automa tic X: The network connection
is automatically made.
Manual: Network connections are
manually made. If you are manually
selecting a network, select a network
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on
1 Go to your Today screen.
2 Press Menu (right softkey) and
select Preferences > Phone Settings.
3 Select the Services tab and then select
Network.
from the list of available networks.
5 Check the boxes to enable either or
).
both of the following roaming options:
Before outgoing calls: Causes an alert
to appear, warning you that you are on a
roaming network when you attempt to
dial an outgoing call.
Before data connections: Prevents a
data connection while roaming. An alert
appears, warning you that you are on a
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roaming network when you attempt to
make a data connection.
6 Press OK .
Selecting your privacy settings
1 Press Start and select Settings.
2 On the Personal tab, select Phone .
3 Select the Services tab and set any of
the following options:
Voice Privacy: Prevents over-the-air
eavesdropping when this option is
turned on and this feature is available on
the Verizon Wireless network.
Location Privacy: Indicates whether
your smartphone broadcasts your
location at all times, or only during a 911
call.
TIP
For quick access to the Location Privacy
setting, tap the Location Privacy icon on your
Today Screen (see What are all those icons?
).
4 Press OK to return to Phone
Settings.
5 Press OK to finish.
Enabling TTY
Yo u can enable your smartphone for use
with a TTY/TDD device. A TTY (also known
as a TDD or Text Telephone) is a
telecommunications device that enables
people who are deaf or hard of hearing, or
who have speech or language disabilities,
to communicate by telephone.
Your smartphone is compatible with select
TTY devices. You can connect a TTY/TDD
machine, headset, or hands-free kit to your
smartphone through the headset jack while
in TTY/TDD mode.
Please check with the manufacturer of your
TTY device for connectivity information. Be
sure that the TTY device supports digital
wireless transmission.
• Make sure a TTY/TDD device is
connected to the headset jack on your
smartphone. When you enable TTY, all
audio modes are disabled on your
smartphone, including holding the
smartphone up to your ear and
listening.
• Turn on your phone to access your
Phone Settings. See Turning your
phone on.
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1 Press Start and select Settings.
2 On the Personal tab, select Phone .
What are all those
icons?
You can monitor the status of several items
using icons at the top of your Today screen:
Your phone is on and you’re
in a Verizon Wireless
coverage area. If you’re
roaming on another wireless
service provider’s network,
3 On the Phone tab, select the TTY/TDD
list and then select one of the following:
Off: Sends and receives voice.
TTY Full: Sends and receives text.
TTY + Talk: Sends voice and receives
text.
TTY + Hear: Sends text and receives
voice.If an alert appears, press OK .
4 Press OK .
NOTE When TTY/TDD is on, a TTY/TDD
icon appears at the top of the Today
screen.
Roaming or Extended
Network appears instead. If
you’re outside a coverage
area, No service appears
instead. When you turn
off your phone, Phone Off
appears instead.
You missed an incoming call.
You have a voicemail
message.
You have a new email
message.
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You have a new text or
multimedia message.
You have more than one of
the conditions listed above.
Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear. If you
are outside a coverage area,
no bars appear.
Your phone is off.
You are outside a Verizon
Wireless coverage area and
are roaming on another
wireless service provider’s
network. Additional fees may
apply for calls or data
transmission. Data services
may not be available when
you are roaming.
A voice call is in progress.
TTY/TDD is turned on.
All calls are being forwarded.
You are in an area that
supports NationalAccess
(1xRTT) data services.
You are in an area that
supports BroadbandAccess
(EVDO) data services.
A NationalAccess data call is
in progress. You can make
calls, but you cannot receive
calls; any incoming calls go
to voicemail. When you make
a call, the data transmission
is automatically interrupted.
A BroadbandAccess data call
is in progress. You can still
make or receive calls. When
you make or receive a call,
the data transmission is
automatically interrupted.
Your phone is connected to a
NationalAccess network, but
you are not actively
transmitting data. You can
still make or receive calls.
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Your phone is connected to a
BroadbandAccess network,
but you are not actively
transmitting data. You can
still make or receive calls.
ActiveSync synchronization is
in progress with a Windows
XP computer.
Your smartphone is
connected to a computer or
network, or Windows Mobile
Device Center sync is in
progress with a Windows
Vista computer.
A data connection is not
available or your phone is off.
Your smartphone battery is
low.
Your smartphone battery is
being charged.
Your smartphone is
connected to a power outlet
and the battery is fully
charged.
Voice privacy is preventing
over-the-air eavesdropping.
Appears during a call when
this option is turned on and is
available on the Verizon
Wireless network.
Location privacy is turned off,
so your smartphone can
broadcast your GPS location.
The whereabouts of your
smartphone can be
determined by the Verizon
Wireless network, by
emergency agencies like 911,
and by other apps on your
smartphone.
Location privacy is turned on,
so only emergency call
operators can determine the
location of your smartphone.
Your smartphone’s location
cannot be determined by
other apps on your
smartphone.
Bluetooth
®
wireless
technology is off.
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Bluetooth wireless
technology is on.
Your smartphone is
communicating with another
Bluetooth device.
A call is in progress and your
smartphone is connected
to a Bluetooth headset or
car kit.
You have a reminder. If the
reminder is not displayed on
your Today screen, tap the
icon to open the reminder.
You have an alert from
Microsoft. If the alert is not
displayed on your Today
screen, tap the icon to open
the alert.
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Synchronizing information
5
Synchronizing means that information that has been entered or
updated in one place—your Palm
®
Tre o™ 700wx smartphone,
your computer, or your corporate server—is automatically
updated in the other. There’s no need to enter information twice.
Some types of synchronization can happen on an automated
schedule, so you don’t even have to think about it.
After you get into the habit of synchronizing regularly, you’ll
know what a powerful tool synchronization is for transferring,
updating, and backing up large amounts of information on your
smartphone.
When you synchronize, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync with your computer using
desktop synchronization software (see
Setting up your computer for
synchronization) or wirelessly with your
company’s Exchange server using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization
).
How do I
synchronize?
There are a number of ways to
synchronize:
• Install desktop sync software on your
computer.
• Synchronize wirelessly with an
Exchange server.
• Maximize your sync options by doing
both.
Synchronizing with desktop sync
software
BEFORE YOU BEGIN Install the current
version of the desktop sync software. You
must install this software even if you have
already installed a previous version of
desktop sync software. See Installing
ActiveSync desktop software: Windows XP
or Installing Windows Mobile Device
Center: Windows Vista for instructions.
After you install desktop sync software,
you can synchronize by connecting your
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5
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smartphone to your computer using any of
the following:
Sync cable: See Synchronizing using the
sync cable.
®
Bluetooth
wireless technology: See
Synchronizing over a Bluetooth connection
Infrared (IR): See Synchronizing over an
infrared connection.
The sync application on your smartphone is
called ActiveSync. The name of the
Setting up wireless synchronization
choose this method, synchronization takes
place automatically after setup. You do not
need to install the software from the
Windows Mobile Getting Started CD.
NOTE We recommend that you install the
.
desktop sync software from the CD even if
you synchronize wirelessly with the server.
You need the desktop sync software to
synchronize pictures, videos, music files,
and other info directly with your computer.
). If you
desktop sync software on your computer
depends on your computer’s operating
system:
Windows XP computer: The desktop
sync software is called ActiveSync
®
desktop software.
Windows Vista computer: The desktop
sync software is called Windows Mobile
Device Center.
What can I
synchronize?
If you have Microsoft Office Outlook® 2002
or later installed on your computer, by
default, the following information is
synchronized when you synchronize using
either desktop sync software or Microsoft
Synchronizing wirelessly with the server
You can set up your smartphone to
Exchange ActiveSync:
synchronize email and other information
wirelessly with Microsoft Exchange Server
2007 or Exchange Server 2003 using
Microsoft Exchange ActiveSync (see
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5
You can, however, customize sync settings
to suit your needs and sync only some of
these applications.
If you set up synchronization with your
computer using the desktop sync
software, information in the Favorites
application is synchronized by default as
well. You can also change settings to
synchronize Word, Excel, PowerPoint, and
PDF files, as well as pictures, music,
videos, and other types of files (see
Changing which applications sync
DID YOU KNOW
you an easy way to get favorites from the web
browser on your computer into the web
browser on your smartphone. Just add them
to the folder called Mobile Favorites, which
shows up in your computer browser’s list of
favorites. When you sync, they become
available on your smartphone as well. Backup
copies of any favorites that you add on the
smartphone browser are also stored in the
Mobile Favorites folder.
IMPORTANT To synchronize Calendar,
?
Synchronizing Favorites gives
).
Contacts, Messaging (email and text
messages), and Tasks, you must have
Outlook 2002 or later installed on your
computer. If you want to synchronize
pictures, music, and videos, you need to
have Windows Media Player 10 or later
installed on your computer.
TIP
If you don’t already have Outlook or
Windows Media Player installed on your
computer, you can install them from the
Windows Mobile Getting Started CD. Insert
the CD into your computer’s CD drive, select
Add Programs (Windows XP) or Bonus
Software (Windows Vista), and then select
Windows Media Player or the link to
download a trial version of Outlook 2007.
TIP
If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s vendor
to learn if software is available for your
smartphone
This table lists the types of info you can
synchronize and the methods to use.
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Info typeMethodWhere to learn more
Outlook Contacts,
Calendar, Tasks
Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)
Outlook EmailDesktop sync software or
Exchange ActiveSync
Setting up your computer for
synchronization or
Setting up wireless synchronization
Setting up your computer for
synchronization or
Setting up wireless synchronization
Word, Excel,
PowerPoint, PDF
files
Desktop sync softwareSetting up your computer for
synchronization
Synchronizing your Microsoft Office
files
Changing which applications sync
Music and video
files
Desktop sync software
and Windows Media
Player
Setting up your computer for
synchronization
Changing which applications sync
Transferring media files to your
smartphone
PicturesWindows XP: Desktop
sync software
Windows Vista: Desktop
sync software and
Windows Media Player
Setting up your computer for
synchronization
Changing which applications sync
Transferring media files to your
smartphone (Windows Vista)
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Info typeMethodWhere to learn more
Outlook NotesDesktop sync softwareSetting up your computer for
synchronization
Changing which applications sync
Files to be
transferred to an
expansion card
Setting up your
computer for
synchronization
Before you can synchronize, you need to
install synchronization software and
connect your smartphone to your
computer using the sync cable. Even if you
already have desktop sync software
installed on your computer, you must
install the current version of the software.
Desktop sync softwareSetting up your computer for
synchronization
Changing which applications sync
System requirements
Your computer must meet the following
minimum system requirements:
• Windows 2000 Service Pack 4,
Windows XP Service Pack 2, or
Windows Vista (later versions may also
be supported)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
• USB sync cable (included with your
smartphone)
• Adobe Flash Player (required to run the
installation program)
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TIP
If you do not have Adobe Flash Player on
your computer, you can download it for free
from a
dobe.com
Installing ActiveSync desktop software:
Windows XP
If you have a Windows XP computer, the
desktop sync software is called ActiveSync
desktop software. On your smartphone,
the sync application is called ActiveSync.
If your smartphone runs Windows Mobile
5.0, use the version of ActiveSync desktop
software included on the Windows Mobile
Getting Started CD, which came with your
smartphone. The Windows Mobile Getting
Started CD recognizes that you have a
Windows XP computer and automatically
directs you to install ActiveSync desktop
software.
If you have upgraded your smartphone to
Windows Mobile 6 Professional edition,
you must download and install version 4.5
of ActiveSync desktop software on your
computer. Do not use the version
included on the Windows Mobile Getting
Started CD.
BEFORE YOU BEGIN If you are installing
the software on a computer at work, make
sure your company allows you to install
new software—for example, that you have
Administrator privileges. Contact your
company’s IT department for help.
1 Close any applications that are currently
running on your computer, including
those running in the background. Your
computer must have all its resources
available to install the software.
2 Do one of the following:
If your smartphone runs Windows
Mobile 5.0: Insert the Windows Mobile
Getting Started CD into the CD drive on
your computer.
If your smartphone has been
upgraded to Windows Mobile 6
Professional: On your computer, go to
palm.com/us/support/treo/
treo700wxverizon/ and follow the link to
download ActiveSync.
3 Follow the installation instructions that
appear on both your computer and your
smartphone.
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5
During installation, you connect your
smartphone to your computer and sync
for the first time. Be sure to watch
what’s happening on both your
computer and your smartphone. For
more info, see Connecting your
smartphone to your computer and
Synchronization: Overview
TIP
During software installation, you can
select an option to synchronize email,
contacts, calendar events, and tasks directly
with Microsoft Exchange Server 2003 or 2007.
If you choose this option, you are prompted to
enter your mail server address and domain
name and your Exchange server account
username and password.
DID YOU KNOW
software from the Windows Mobile Getting
Started CD (see Installing bonus software
from the CD).
?
You can also install additional
.
Installing Windows Mobile Device Center:
Windows Vista
If you have a Windows Vista computer, the
desktop sync software is called Windows
Mobile Device Center. The Windows
Mobile Getting Started CD recognizes that
you have a Windows Vista computer and
automatically directs you to install
Windows Mobile Device Center. On your
smartphone, the sync application is called
ActiveSync.
BEFORE YOU BEGIN If you are installing
the software on a computer at work, make
sure your company allows you to install
new software—for example, that you have
Administrator privileges. Contact your
company’s IT department for help.
1 Close any applications that are currently
running on your computer, including
those running in the background. Your
computer must have all its resources
available to install the software.
2 Insert the Windows Mobile Getting
Started CD into the CD drive on your
computer.
3 If prompted, click RunStart.exe.
4 Click Continue.
5 Select your language and click Next.
6 Select Setup and Installation.
7 Make sure the Windows Mobile
Device Center box is checked, and click
Install.
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8 Follow the installation instructions that
appear on both your computer and your
smartphone.
During installation, you connect your
smartphone to your computer and sync
for the first time. Be sure to watch
what’s happening on both your
computer and your smartphone. For
more info, see Connecting your
smartphone to your computer and
Synchronization: Overview
.
Using the desktop sync software
After you install the desktop sync software,
synchronization happens automatically
anytime you connect your smartphone to
(see Installing applications onto an
expansion card)
• Change which applications synchronize
• In ActiveSync desktop software on a
Windows XP computer, enter settings
to synchronize wirelessly with Microsoft
Exchange Server 2003 or 2007
DID YOU KNOW
applications synchronize (see Changing which
applications sync) and enter settings to
synchronize wirelessly (see Setting up
wireless synchronization) in the ActiveSync
app on your smartphone. Whether you enter
changes on your smartphone or on your
computer, the changes are transferred to the
other location the next time you synchronize.
?
You can also change which
your computer, as described in the next
section.
You can also open the desktop sync
software window on your computer to
perform the following tasks:
• Install applications from your computer
to your smartphone (see Installing
applications from your computer) or to
an expansion card inserted into the
expansion card slot on your smartphone
To access all of the desktop sync software
features, your smartphone must be
connected to your computer using the
sync cable. After your smartphone are your
computer are connected, do one of the
following:
Windows XP: To open the ActiveSync
desktop software window, double-click the
ActiveSync icon in the taskbar in the
lower-right corner of your computer screen.
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If the ActiveSync icon does not appear in
the taskbar, go to Start, navigate to
Programs, and then select Microsoft
ActiveSync to open the ActiveSync window.
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You can enter a setting to have the
ActiveSync window open automatically when
you connect your computer and your
smartphone. In the ActiveSync window, select
File > Connection Settings, and then check
the Open ActiveSync when my device
connects box.
Windows Vista: To open Windows Mobile
Device Center, click Start > All Programs
> Windows Mobile Device Center.
Desktop software installation also creates
a folder for your smartphone on your
computer. When your smartphone is
connected to your computer, opening My
Computer or Windows Explorer (Windows
XP) or Computer (Windows Vista) displays
an icon representing your smartphone.
Double-clicking this icon displays folders
containing items you synchronized, such as
music files, pictures, and videos.
Connecting your smartphone to your
computer
NOTE If you’re transferring info from a
previous Windows Mobile
a Palm OS
®
by ACCESS device, you can
®
device or from
learn more about how to move content,
such as pictures, music, and files, to your
smartphone by going to palm.com/us/
support/treo/treo700wxverizon/.
1 Plug the USB sync cable into an
available USB port or into a powered
USB hub on your computer.
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For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it’s
a powered hub.
2 Connect the sync cable to your
smartphone by inserting it into the two
sockets to the left on the bottom of the
smartphone.
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USB sync
cable
This button has no
function with your
smartphone
AC charger
5
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3 Connect the charger cable to the
multi-connector on the bottom of your
smartphone.
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When the sync cable is inserted into the
multi-connector, you can insert the AC charger
into the socket on the sync cable to charge
your smartphone.
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This button has no
function with your
smartphone
5
Synchronizing using
the sync cable
Every time you connect your smartphone
to your computer, the desktop sync
software automatically turns on and checks
whether changes you made on the
computer or on the smartphone need to be
synchronized.
1 Connect your smartphone to your
computer (see Connecting your
smartphone to your computer).
2 Check for synchronization progress:
Windows XP: Look for the animated
ActiveSync icon at the top of your
smartphone screen and the
ActiveSync icon, now turned
green, in the taskbar on your computer.
Windows Vista: Look for the animated
connection icon at the top of your
smartphone screen.
• If you don’t see the correct icon, make
sure the desktop sync software that
came with your smartphone is
running on your computer.
• If you have any problems
synchronizing, see Synchronization:
Overview for troubleshooting
suggestions.
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We recommend that you install the backup
and restore app from the Windows Mobile
Getting Started CD. A backup and restore app
preserves your data and settings if your
smartphone is ever lost or stolen, and it
protects your data during a hard reset.
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Setting up wireless
synchronization
Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2007
or 2003 as its email server? If so, you may
be able to wirelessly synchronize the email
and other Outlook info on your smartphone
and the same info stored on the Exchange
server using Microsoft Exchange
ActiveSync.
If you are using Exchange Server 2007, or
Exchange Server 2003 that has been
upgraded to Service Pack 2, you may be
able to take advantage of the additional
features of Microsoft Direct Push.
Microsoft Direct Push is a two-way
wireless delivery method that keeps your
Outlook information always up-to-date and
provides more efficient communication
DID YOU KNOW
Outlook also syncs with the server, whatever
is synchronized to the server from your
smartphone also shows up in Outlook; and
whatever you enter or change in Outlook on
your computer syncs to the server and then
shows up on your smartphone.
BEFORE YOU BEGIN To synchronize
?
Because your desktop copy of
wirelessly, you need to set up an Exchange
Server account. Work with your system
administrator to gather the following info,
and then follow the steps in this section to
set up an account:
• Mail server address and domain name.
• The username and password you use to
access your corporate mail server.
• Security connection: Does your server
use an encrypted (SSL) connection?
• Security measure: Is it OK to store your
corporate email password on your
smartphone?
between the server and your smartphone.
It includes features like Global Address
List, Tasks Over The Air (OTA), and
IP-based push updating of Calendar and
Messaging (email and text messages).
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If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronize wirelessly with the server. To
check, press Start, select Programs, and
then select ActiveSync. Press Menu (right
softkey). If Configure Server appears instead
of Add Server Source, wireless sync is already
set up, and you can skip this procedure.
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right softkey) and
select Add Server Source.
4 Enter the server address. Check the
This server requires an encrypted
(SSL) connection box if your server
uses an encrypted connection.
5 Press Next (right softkey).
6 Enter the username and password you
use to access your corporate mail
server, and enter the Exchange server
domain.
NOTE You can’t see your password as you
enter it, so be careful. Be sure Caps Lock
and Option Lock are not on unless you
need them. For info on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers,
punctuation, and symbols.
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The Exchange server settings are casesensitive. Be sure to enter uppercase and
lowercase letters properly.
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7 Check the Save password box.
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If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box. You must synchronize manually (see
Initiating a wireless sync manually
).
8 (Optional) Select Advanced to set the
rules for fixing sync conflicts.
9 Press Next (right softkey) and
check the boxes for the types of
information you want to synchronize
with the Exchange server.
10 (Optional) Highlight an item and select
Settings to change the synchronization
settings for that type of information.
Settings are not available for all items.
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To automatically download more of an
incoming email message than the default
setting, select E-mail in step 10 and select a
higher number from the Download size limit
list. If you don’t increase this setting, you can
manually download the rest of the message at
your convenience.
11 Press Finish(right softkey).
Synchronization with your Exchange
server begins automatically. A status
bar appears onscreen indicating sync
progress.
You can set a schedule for synchronization
to take place anytime info is updated on
either your smartphone or the server or at
certain intervals (see Setting the
synchronization schedule), or allow
synchronization to take place only when
you initiate it manually (see Initiating a
wireless sync manually).
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Setting the synchronization schedule
You can set a synchronization schedule in
either of the following situations:
If you use Microsoft Exchange Server
2007, or Microsoft Exchange Server 2003
with Service Pack 2: By default, wireless
sync takes place anytime info is updated
on either your smartphone or the server
using Microsoft Direct Push. To save
battery life, however, you can set
synchronization to take place at intervals
that you specify.
If you use Microsoft Exchange Server
2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not
take place automatically. Set a
synchronization schedule to have sync take
place either anytime info is updated on
your smartphone or the server, or at certain
intervals.
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right softkey) and
select Schedule.
4 Set any of the following options:
Peak times: Sets the frequency for
high-traffic time periods such as when
you are at work or when email volume
is high.
Off-peak times: Sets the frequency for
low-traffic time periods such as late at
night.
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Use above settings when roaming:
Sets the frequency while you are
roaming outside Verizon Wireless’s
network. By default, a scheduled sync
does not work while you are roaming.
This is to prevent roaming charges on
your account. If roaming charges are not
a concern, check this box.
Send/receive when I click Send: Sets
whether items are sent as soon as you
select Send in the Messaging
application, or whether they are held
until the next synchronization.
5 Press OK .
Initiating a wireless sync manually
If you want to control exactly when a
wireless sync takes place, or if it is not OK
to store your corporate email password on
your smartphone, you can initiate sync
manually.
1 To set up manual sync, follow the
preceding procedure, Setting the
synchronization schedule. In the Peak
times and Off-peak times lists, select
You can synchronize your computer and
smartphone using Bluetooth wireless
technology.
BEFORE YOU BEGIN Make sure your
computer is equipped with Bluetooth
wireless technology and that the computer
is set to be visible.
1 Do one of the following:
Windows XP: On your computer,
double-click the ActiveSync icon in
the taskbar in the lower-right corner of
the screen. In the ActiveSync window,
select File, and then select Connection
Settings.
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Windows Vista: Click Start > All
Programs > Windows Mobile Device
Center. Select Connect without
setting up your device, and then select Connection settings.
2 Check the Allow connections to one
of the following box, and then select
Bluetooth.
3 On your smartphone, press Start
and select Settings.
4 Select the Connections tab, and then
select Bluetooth .
5 Select the Mode tab and check the Tu rn
on Bluetooth box.
6 Press Start and select Programs.
7 Select ActiveSync .
8 Press Menu (right softkey) and
select Connect via Bluetooth.
9 If this is the first time you’re making a
Bluetooth connection to this computer,
follow the onscreen prompts to set up a
Bluetooth partnership with this
computer. See Connecting to devices
with Bluetooth® wireless technology
for more information on partnerships.
10 Select Sync.
11 When synchronization has finished,
press Menu (right softkey) and
select Disconnect Bluetooth.
Synchronizing over an infrared
connection
If your computer has an IR (infrared) port,
you can synchronize with your computer
wirelessly using the IR port on your
smartphone.
BEFORE YOU BEGIN
• Make sure your computer is equipped
with an IR port.
• Turn on the feature to receive beamed
information on your smartphone (see
Turning on the option to receive
beamed information).
1 Set up your computer to receive
infrared beams. See ActiveSync Help on
your computer for details.
2 Point the IR port directly on your
smartphone at your computer’s IR port.
3 On your smartphone, press Start
and select Programs.
4 Select ActiveSync .
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5 Press Menu (right softkey) and
select Connect via IR.
6 Select Sync.
Synchronizing with two computers
You can set up your smartphone to
synchronize with up to two computers as
well as with Exchange Server 2003 or 2007.
When synchronizing with multiple
computers, the items that you synchronize
appear on all the computers.
For example, if you set up to sync your
smartphone with two computers named
C1 and C2, when you sync Contacts and
Calendar on your smartphone with both
computers, you get the following results:
• The contacts and calendar
appointments that were on C1 are now
also on C2.
• The contacts and calendar
appointments that were on C2 are now
also on C1.
• The contacts and calendar
appointments from both computers are
on your smartphone.
NOTE You can synchronize email in a
Microsoft
on your smartphone with only one
computer.
®
Office Outlook® E-mail account
Setting
synchronization
options
Changing which applications sync
You must select sync options if you want to
synchronize notes, pictures, and other
types of files.
1 Press Start and select Programs.
2 Select ActiveSync .
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3 Press Menu (right softkey) and
select Options.
4 Do any of the following:
• Check the box next to any items you
want to synchronize. If you cannot
check a box, you might have to
uncheck a box for the same
information type elsewhere in the list.
• Uncheck the box next to any items
you want to stop synchronizing.
• Highlight an item and select Settings
to customize the settings for that
item. Settings are not available for all
items.
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For detailed information on synchronizing
Word documents, Excel spreadsheets, and
PowerPoint presentations, see Synchronizing
your Microsoft Office files. For detailed
information on synchronizing pictures, videos,
and music files, see Synchronizing your media
files For information on changing email sync
options, see Changing email download
settings: Outlook email accounts or Changing
email download settings: Other email
accounts.
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To end the sync relationship between your
smartphone and a computer so that items are
no longer synchronized with that computer,
select the computer name on the ActiveSync
screen on your smartphone, and then select
Delete.
Stopping synchronization
If you ever need to manually stop
synchronization, follow these steps:
You already know how efficient email is for staying in touch.
Now your Palm
®
Tre o™ 700wx smartphone brings you a new
level of convenience: email on the go. Enjoy the ease and
speed of communicating with friends, family, and colleagues
anywhere you can access the Verizon Wireless data network.
You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.