Palm Treo 700w User Manual

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Using Your Palm® Treo™ 700w Smartphone
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Copyright
Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, the Palm and Treo logos, Palm, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. A portion of this software includes software modules developed by the Independent JPEG group. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. Palm, Inc. is an authorized licensee of the MultiMediaCard trademark. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
PN: 406-10383-00
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Table of Contents
Welcome................................................................................................... 1
What’s in the box?.......................................................................................................2
What you need to use your smartphone...................................................................3
Chapter 1: Getting Started..................................................................... 5
Palm® Treo™ 700w smartphone overview...............................................................5
Installing the battery...................................................................................................8
Charging the battery...................................................................................................9
Turning your smartphone on/off .............................................................................11
Making your first call ................................................................................................12
Setting up your computer ........................................................................................14
Chapter 2: Learning the Basics............................................................ 17
Moving around the screen .......................................................................................17
Using the keyboard...................................................................................................23
Opening and closing applications ...........................................................................26
Using your Today screen..........................................................................................27
Synchronizing contacts and other info....................................................................28
Battery life..................................................................................................................29
Where to learn more.................................................................................................31
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Table of Contents
Chapter 3: Using Your Phone............................................................... 33
Phone overview.........................................................................................................33
Making calls...............................................................................................................37
Receiving calls...........................................................................................................41
Using voicemail.........................................................................................................42
Managing active calls ...............................................................................................43
More ways to manage calls......................................................................................46
Defining speed dial buttons .....................................................................................49
Using a phone headset.............................................................................................52
Chapter 4: Staying Organized.............................................................. 55
Contacts .....................................................................................................................55
Calendar.....................................................................................................................57
Tasks ..........................................................................................................................64
Notes ..........................................................................................................................67
Calculator...................................................................................................................70
Chapter 5: Staying in Touch................................................................. 71
Sending and receiving messages and email ..........................................................71
Using Pocket MSN ....................................................................................................90
Browsing the web .....................................................................................................91
Connecting to devices with Bluetooth
Beaming information with IR.................................................................................101
®
wireless technology ...............................97
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Table of Contents
Chapter 6: Playing Media Files .......................................................... 103
Pictures & Videos ....................................................................................................103
Windows Media Player Mobile..............................................................................112
Chapter 7: Staying Productive............................................................119
Word Mobile............................................................................................................119
PowerPoint Mobile..................................................................................................126
Excel Mobile ............................................................................................................128
Chapter 8: Managing Files and Applications ................................... 141
Finding information ................................................................................................141
Installing applications.............................................................................................143
Removing applications ..........................................................................................145
Setting synchronization options............................................................................146
Using expansion cards ...........................................................................................150
Chapter 9: Customizing Your Smartphone....................................... 157
Today screen settings.............................................................................................157
Phone settings.........................................................................................................159
System sound settings ..........................................................................................163
Display and appearance settings...........................................................................166
Application settings ................................................................................................168
Locking your smartphone and info........................................................................171
System settings.......................................................................................................175
Connection settings ................................................................................................182
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Table of Contents
Chapter 10: Finding Help.................................................................... 189
Transferring info from another device ..................................................................189
Trouble installing the desktop software?..............................................................190
Resetting your smartphone....................................................................................191
Performance ............................................................................................................195
Screen .....................................................................................................................196
Network connection................................................................................................197
Synchronization (ActiveSync
Email.........................................................................................................................204
Web ..........................................................................................................................208
Camera.....................................................................................................................209
Third-party applications..........................................................................................211
Error messages........................................................................................................213
Making room on your smartphone........................................................................214
Voice quality ............................................................................................................215
®
software) ..............................................................201
Glossary................................................................................................ 217
FCC ...........................................................................................................................219
Specifications....................................................................................... 225
Index ..................................................................................................... 227
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Welcome

Congratulations on the purchase of your Palm® Treo™ 700w smartphone. In one compact and indispensable device, you now have all of the following:
• An advanced mobile smartphone
• A Windows Mobile organizer with portable expansion capability (MultiMediaCard/SD/SDIO)
• Web browsing with data speeds averaging 600Kbps
• A 1.3-megapixel digital camera (camera smartphone only)
• Mobile email
• Text and multimedia messaging
• A media player
• Microsoft Office Mobile suite
This guide helps you set up your Treo 700w smartphone and quickly learn to use it.
NOTE: Phone and text messaging service require a service contract with Verizon Wireless. Web, email, and messaging services require a service contract and high-speed data service from Verizon Wireless. Actual data speeds vary based on network capacity.
1
Tip
LOOK HERE: Don’t miss the helpful tips and cross­references given in this column.
Did You Know
The Verizon Wireless business­to-business sales department offers a Treo 700w smartphone without a camera. If you purchased your smartphone from this department, check the packaging to see if your smartphone includes a camera.
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CHAPTER 2
What’s in the box?
You should have received all of the following items in the Treo 700w smartphone box:

Hardware

• Treo 700w smartphone
• Rechargeable battery
•AC charger
• USB sync cable
• Headset

Documentation and software

• setup poster
• Treo 700w Smartphone for Verizon Quick Reference Guide
Using Your Palm Treo 700w Smartphone (this guide)
Windows Mobile Getting Started Disc that includes the following:
• Microsoft Outlook 2002
• ActiveSync
• Additional software for your smartphone
Welcome CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
• Palm warranty
®
desktop synchronization software
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What you need to use your smartphone CHAPTER 2
What you need to use your smartphone
As you work through the instructions in this guide, you need all the items that came in the Treo 700w smartphone box (see “What’s in the box?” on page 2) as well as the following:
• An activated mobile account with data services
• A location with wireless coverage for your smartphone
• An electrical outlet
• The computer you want to synchronize your personal information with
NOTE: To use email, web browsing, or multimedia messaging, your Verizon Wireless service plan must include data services.
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CHAPTER 2
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Getting Started

w
CHAPTER 1

Palm® Treo™ 700w smartphone overview

Top view

Antenna
Infrared (IR) port
5
Expansion card slot
Ringer switch
Stylus
Did You Kno
The ringer switch silences all sounds when you need quiet—no need to navigate menus.
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CHAPTER 1
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Tip
Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. Visit
www.palm.com/ mytreo700wVerizon to
find a variety of useful accessories, including carrying cases that protect the screen.

Front view

Indicator light (phone and charge indicator)
Volume button
Side button
Action keys
Phone/Send button
Earpiece
Start button
5-way navigator
OK button
Power/End button
Headset jack
Microphone
Multi­connector
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Back view

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Palm® Treo™ 700w smartphone overview CHAPTER 1
Self-portrait mirror
Camera lens (camera smartphone only)
Speaker
! ]
IMPORTANT
The Treo 700w smartphone speaker includes a large
Battery door release
magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized.
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CHAPTER 1
Tip
If your smartphone does not turn on, you need to connect it to the AC charger to charge it. Before you can complete the setup process, you must also do a soft reset. See “Performing a soft reset” on page 191.
Tip
You can buy an extra battery as a spare for long airplane trips or periods of heavy data use. Be sure to use batteries from Palm only.
Installing the battery
1. Use one hand to press the battery door release and use the other hand to slide the battery door downward to remove it from your smartphone.
2. Align the battery contacts with the phone contacts inside the battery compartment.
3. Insert the battery into the compartment at a 45-degree angle and then press it into place.
4. Slide the battery door onto the back of the smartphone until it clicks into place.
5. Your smartphone screen turns on and the Treo screen appears. Wait for the progress bar on the Treo screen to fill.
6. When the Windows Mobile screen appears, tap the screen with the stylus to begin the setup process, and then follow the onscreen instructions to set up your smartphone.
Battery
Battery door release
Notch
contacts
Phone contacts
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Charging the battery CHAPTER 1

Charging the battery

Before using your Palm Treo 700w smartphone, you need to charge the battery. We recommend four hours for a full charge, or until the indicator light is solid green. See “Battery life” on page 29 for tips on maximizing the life of your smartphone’s battery.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. With the arrow on the connector facing up (toward your smartphone screen), connect the charger cable to the bottom of your smartphone.
Indicator light
3. Check the indicator light to confirm your smartphone is charging.
• Solid red indicates your smartphone is charging.
• Solid green indicates your smartphone is fully charged.
Tip
If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected.
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CHAPTER 1
Tip
To see how much power is left in your battery, tap the onscreen battery icon.
Did You Know
Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and the type of calls you make (data or voice).
Did You Know
If your battery ever becomes fully drained, your info is stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source.
When your smartphone is on (see “Turning your phone on and off” on page 11), the onscreen battery icon displays the charging status:
A solid lightening bolt indicates the battery is connected to a wall outlet and is charging.
A shaded lightening bolt indicates the battery is connected to a wall outlet and is fully charged.
A partial battery without a lightening bolt indicates the battery is not connected to a wall outlet and it has some power.
An exclamation point (
!) indicates the battery needs charging
immediately.
Battery icon
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Turning your smartphone on/off CHAPTER 1

Turning your smartphone on/off

You can use the organizer features of your Palm Treo 700w smartphone independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your smartphone locates a signal, Verizon Wireless and the signal­strength icon appear at the top of the screen, indicating you can use the phone and Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone off. When your phone is off, the phone-off icon appears at the top of the screen and your smartphone is not connected to any mobile network. You can still use the organizer and other features.
Waking up the screen
To use the organizer features when your smartphone’s screen is off, you need to wake up the screen. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Did You Know
The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber and no bars appear in the signal­strength icon.
Tip
If Sound Mode is on you hear a series of tones when you turn your phone on and off. For more info on Sound Mode see “Setting the ringer switch” on page 163.
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CHAPTER 1
[!]
Before You Begin
Make sure your phone is on (see “Turning your phone on and off” on page 11).
Tip
The Dial Lookup list might appear while you are dialing a number. Continue entering numbers to place the call. For more info on the Dial Lookup list, see “Dialing by contact name” on page 37.

Making your first call

We recommend that you charge your Palm Treo 700w smartphone for a full four hours (or until the indicator light is solid green) before using it for the first time.
1. If you do not see your Today screen, press Phone/Send .
2. If you haven’t already activated your phone, follow these steps before continuing:
• Use the number pad on the keyboard
to enter on the ZRRC letter keys).
• Press Phone/Send to dial.
• Follow the voice prompts to activate
your phone. A service provisioning message appears.
• Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss .
3. Use the number pad on the keyboard to enter the number you want to call.
4. Press Phone/Send to dial.
5. When your call is complete, press Power/ End to end the call.
228 (these numbers appear
*
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Making your first call CHAPTER 1
Adjusting call volume
While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume.
Volume button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 11).
2. If you do not see your Today screen, press Phone/Send .
3. Press Menu .
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone number below the title bar.
6. Press OK .
Look here for your phone number
Tip
If your phone number doesn’t appear on the Phone Settings screen, press OK, and then turn your phone off and back on again. Repeat steps 1–6. If your phone number still doesn’t appear, your phone has not been activated. Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, please contact Verizon Wireless for assistance.
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CHAPTER 1
Tip
You can also synchronize your smartphone with a Microsoft Exchange Server using Microsoft Outlook for Windows.

Setting up your computer

You can enter or change information on your smartphone or in Microsoft Outlook on your computer, and then synchronize to automatically update the info in both places—no need to enter the info twice. We strongly recommend that you synchronize your smartphone and your computer frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software and connect the sync cable on your computer. Even if you already installed a previous version of the ActiveSync software, you must install the software that came with your smartphone on the Windows Mobile Getting Started Disc.

System requirements

Your computer should meet the following minimum system requirements:
• Windows 2000 or XP (later versions may also be supported)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Palm Treo 700w smartphone)
®
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Setting up your computer CHAPTER 1
Installing the desktop synchronization software
1. Close any applications that are currently running on your computer, including those running in the background. Your computer needs to have all its resources available to install the software.
2. Insert the Windows Mobile Getting Started Disc into the CD drive on your computer.
3. Follow the onscreen instructions during the installation. The Install program prompts you to synchronize for the first time. See “Synchronizing contacts and other info” on page 28 for more info on synchronization.
Connecting your smartphone to your computer
!]
IMPORTANT
Mobile device or from a Palm Powered
www.palm.com/us/support/Treo700wVerizon
computer for your new smartphone.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
If you’re transferring from previous a Windows
®
device, follow the steps at
before you set up your
[!]
Before You Begin
If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.
Tip
Need additional help installing the desktop software? See “Trouble installing the desktop software?” on page 190.
[!]
Before You Begin
Make sure you install the desktop synchronization software from the CD before you connect the USB sync cable to your computer.
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CHAPTER 1
Tip
For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub.
USB sync
cable
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Learning the Basics

CHAPTER 2

Moving around the screen

To move around the Palm® Treo™ 700w smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items.
The 5-way includes Right , Left , Up , Down , and Center buttons.
Center
Left
17
Up
Right
Down
Tip
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
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CHAPTER 2
Tip
The arrow icons that indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate a list is available (see “Selecting options in a list” on page 22).
Tip
Press and hold Option while pressingLeft or Right to automatically go to the top and bottom of a screen. This extremely helpful in applications such as Messaging, Internet Explorer, and Word.
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list.
There are several methods of scrolling:
• Press the 5-way on the front of your smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction.
• Press and hold Option while pressing Up or Down to scroll one screen at a time. These keys work just like the Page Up and Page Down keys on your computer keyboard.
• Tap an onscreen scroll arrow.
• When viewing a screen with tabs, such as when adding a contact, press Left to switch from item scrolling to tab scrolling.
• When inside a text field, press Right or Left to move to the next character, and press Up or Down to move between lines.
• When inside a list, press and hold Up
or Down to rapidly scroll
through the list.
• Tap and drag the slider of an onscreen scroll bar.
Scroll arrows
Scroll arrows
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Moving around the screen CHAPTER 2

Closing screens

To accept the information you entered on a screen and to return to the previous screen, do one of the following:
•Press OK .
• Use the stylus to tap in the upper-right corner of the screen.

Highlighting and selecting items

On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it.
The highlight can take one of two forms, depending on what is highlighted:
Border glow: This highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link.
Reverse type (light text on a dark background): This highlights items such as a phone number, an email address, text, or an item in a list.
After highlighting an item with the 5-way, you can select or activate it by pressing Center, or by tapping the item with the stylus.
Tip
Experiment with using the 5-way to highlight different screen elements.
The behavior of the 5-way varies slightly in each application. Once you become familiar with the two forms of highlights, it is easy to learn the specific behavior of the 5-way in each application.
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CHAPTER 2
Tip
When text is highlighted, you can press Backspace to delete the highlighted text.

Highlighting text

You can use the 5-way or the stylus to highlight text on the screen:
5-way: Press and hold Shift while pressing Right , Left , Up , or Down to extend the highlight in that direction.
Stylus: Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.

Using the action keys

The action keys are designed to give you quick access to relevant tasks, so the action key items vary from application to application, and from screen to screen, and in some cases may not be available at all. Action keys activate the items that appear directly above them on the screen. In most cases the right action key opens the menu, and the left action key activates a specific command, such as New or Edit. Remember that action key functions vary from screen to screen, so be sure to check the onscreen label before pressing the action keys.
Left action key activates this command
Left action key
Right action key activates this command
Right action key
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Moving around the screen CHAPTER 2
Selecting menu items
In many applications, a menu provides access to additional features. The menu is hidden until you press Menu . To get the most out of your smartphone, it’s a good idea to familiarize yourself with the additional features available through the menu in various applications.
1. Press Menu to display an application’s menu.
2. Press Up or Down to highlight a menu item.
3. If an arrow appears next to a menu item, press Center or Right to display additional options for that item, and then press Up or Down to highlight a menu item. To return to the main menu without making a selection, press Left .
4. Press Center to select the menu item, or press Left or Menu to close the menu and cancel your selection.
Selecting options in a shortcut menu
Most applications also provide access to context-sensitive, shortcut menus—similar to the right-click menus on a computer. The shortcut menu options vary based on the highlighted selection.
Did You Know
You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu followed by the underlined letter in the menu item’s name.
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CHAPTER 2
Tip
You can also tap and hold an item with the stylus to open the shortcut menu.
Tip
When selecting fields you might not see the downward pointing arrow until you press Center.
Did You Know
In fields where you see a downward pointing arrow but no rectangle, you must tap the arrow with the stylus to expand the field.
1. Scroll to the item where you want to open the shortcut menu.
2. Press and hold Center to open the shortcut menu.
3. Press Up or Down to highlight a menu item.
4. Press Center to select the menu item or press Left to cancel your selection.
Selecting options in a list
Lists let you select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section.
To select from a list, do any of the following:
• Use the 5-way to highlight the field, and then press Center to display the items in the list. Press Up or Down to highlight the item you want, and then press Center to accept your selection.
• Use your stylus to tap the arrow, and then tap the item in the list.
• To exit the list and cancel your selection, press Left .
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Using the keyboard CHAPTER 2

Using the keyboard

Action key
Phone/Send
Start
Option
Shift
Space
Alt

Understanding the keyboard backlight

Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time specified in Backlight Settings. The backlight also turns off when an application’s power-saving features turn it off.

Entering lowercase and uppercase letters

By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
Action key
Power/End
OK
Backspace
Return
Shift
Tip
When using the keyboard, most people find it easiest to hold the smartphone with two hands and to use the tips of both thumbs to press the keys.
Tip
You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. On the Battery Power tab, set shut-off interval.
Tip
You can turn off the first letter capitalization setting. For details see “Setting input options” on page 169.
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CHAPTER 2
Tip
The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, and ê. If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key.
• Press Shift , and then enter a letter. You don’t need to press and hold Shift while entering a letter.
• Press Shift twice to turn on Caps Lock, and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift again.

Entering numbers, punctuation, and symbols

Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
• Press Option , and then press the key of the desired character. You don’t need to hold Option while pressing the key.
• Press Option twice to turn on Option Lock, and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option again.
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on the keys using the alternate characters list.
1. Press Alt to display the alternate character list.
2. Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é, press e. See the table on the next page for a list of corresponding characters.
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
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Symbols and accented characters

Using the keyboard CHAPTER 2
Press Alt
and
enter...
a á à ä â ã å æ o ó ò ö ô œ õ 0
A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ 1
b or B ß p or P 2
c ç ¢ © r or R ® 3
C Ç ¢ © s ß Šs §
e é è ë ê S ß ŠS §
E É È Ë Ê t or T $ £ ¥ ¢
i í ì ï î u ú ù ü û ! ¡
I Í Ì Ï Î U Ú Ù Ü Û ? ¿
l or L £ x or X x ¤ ; :-) :-( ;-)
n ñ y ÿ . , ' " @ +
Using Your Treo 700w Smartphone 25
to select... Press Alt
and
enter...
to select... Press Alt
Ÿ
and
enter...
- * / # ( or )
to select...
°
: & _ • % = ÷ ^ £ ¥ ¢ [ ] { } < > « »
~ \ Ø µ | Y
© ®
°
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CHAPTER 2
Tip
With the Start menu open, you can enter the underlined letter in the application’s name to open it. For example, enter “h” to open Help.
Did You Know
You can open specific applications by pressing Option and then pressing Phone/ Send, Start, or OK on the front of your smartphone. For example, to open Memory Settings, press Option + OK. You can customize the applications assigned to these button combinations; see “Reassigning buttons” on page 168 for details.
Opening and closing applications
Opening applications
You can access all the applications on your smartphone through the Start menu:
1. Press Start to open the Start menu.
2. Use the 5-way navigator to highlight the application you want to use. To view additional applications, select Programs.
3. Press Center to open the selected application.
Closing applications
You can have several applications open at once, so you don’t need to exit an application to open another one. In most cases, applications close automatically when available memory is low, but you can also close applications manually.
1. Press Start and select Settings.
2. Select the System tab, and then select Memory .
3. Select the Running Programs tab.
4. Do one of the following:
• Select the application you want to close, and then select Stop
to close it.
• Select Stop All to close all of your open applications.
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Using your Today screen CHAPTER 2
Using your Today screen
Your Today screen is your home base. From your Today screen you can quickly look up a contact, dial a phone number or speed dial entry, see your latest calendar appointments, see the number of unread email messages, and even display a web page.
To access your Today screen, press Phone/Send .
Title bar and
status info
Speed dial
entries
Title bar and status info: See “What are all those icons?” on page 34 to learn about the icons that appear in this area.
Dial Lookup field: Begin typing the name or number you want to look up. See “Dialing by contact name” on page 37 for more info.
Google Lookup field: Enter a word you want to find on the Internet and press Center to begin the search (data services connection required).
Speed dial entries: Select the picture or button you want to dial. See “Defining speed dial buttons” on page 49 to create your own.
Dial Lookup field
Google Lookup field
Tip
If you press Phone/ Send while a number is highlighted, your device will dial the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.
Tip
You can select a picture for your Today screen background and select which items appear in the Today screen. See “Today screen settings” on page 157 for details.
Did You Know
You can turbocharge your Today screen by purchasing third­party plug-ins that add even more features.
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CHAPTER 2
[!]
Before You Begin
To synchronize your contacts and other personal information, you must first install the software from the CD that came with your smartphone. See “Installing the desktop synchronization software” on page 15 for instructions.
Tip
Consider purchasing and installing a backup program to preserve your data and settings if your smartphone is ever lost or stolen. A backup and restore program will also protect your data during a hard reset. Visit www.palm.com/ mytreo700wVerizon for information on receommended backup and respire programs.

Synchronizing contacts and other info

Each time you connect your smartphone to your computer, it automatically synchronizes the items that are set to sync. You can customize the sync settings (see “Setting synchronization options” on page 146) or use the default settings to synchronize your info from the following applications:
1. Connect your smartphone to your computer. You should hear the ActiveSync
2. Look for the ActiveSync icon at the top of your smartphone’s screen and the ActiveSync icon in the taskbar on your computer.
• If you don’t see the ActiveSync
icon, make sure the desktop synchronization software that came with your smartphone is running on your computer.
• If you have any problems
synchronizing, see “Synchronization (ActiveSync page 201 for troubleshooting suggestions.
®
tone.
®
software)” on
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Battery life CHAPTER 2

Battery life

Battery life depends on individual usage. When used as a smartphone, your smartphone battery provides up to 4.75 hours of talk time or up to 230 hours of standby time.

Maximizing battery life

You can increase your smartphone’s battery life by following a few easy guidelines. Remember that battery life depends on how you use your smartphone.
• Charge your smartphone whenever you’re at your desk, or charge it overnight each day. The battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.
• Your smartphone’s wireless features (phone, email, messaging, and web) generally consume more power than the organizer features.
• If you spend a lot of time using the camera (if included), games, media players, eBooks, or other applications, keep an eye on the battery icon and charge when necessary.
• If you don’t plan to use the wireless features on your smartphone for a while, put it into Flight mode. (see “Turning Wireless Services On/ Off” on page 181). You can forward calls to a different number or let all calls be picked up by voicemail (see “Forwarding calls” on page 47). To see if your smartphone is in Flight Mode tap the phone­off icon .
[!]
Before You Begin
You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to four hours.
Tip
If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging.
Key Term
»
Flight Mode: The state when your phone, the Bluetooth and all wireless accessories, such as a Wi-Fi (sold separately), are all turned off.
®
feature,
®
network card
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Did You Know
If the battery drains to the point where your smartphone doesn’t turn on, your smartphone stores your info safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize every day, especially if you use your smartphone often.
• As with any mobile phone, if you are in an area with no wireless coverage, your smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone (see “Turning your phone on and off” on page 11).
• Turn off your smartphone’s Bluetooth
®
wireless technology feature
when you do not need to make a Bluetooth connection.
• Turn down the screen brightness (see “Adjusting the brightness” on page 166).
• Set your screen to turn off automatically after a shorter period of inactivity (see “Viewing and optimizing power settings” on page 180).
• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius) can permanently reduce the capacity and life span of any lithium ion battery.
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Where to learn more CHAPTER 2
Where to learn more

For a quick introduction

Quick Tour: The Quick Tour highlights many of your smartphone’s features. It is already installed on your smartphone, and you can open it at any time. Press Start , select Programs, and then select Quick Tour .

While using your smartphone

Help: Many of the built-in applications include on-device Help, so that you can learn about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help.
Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out
www.palm.com/us/support/Treo700wVerizon

If you need more information

Books: Many books on Windows Mobile devices are available in local or online book retailers (look in the computers section), or visit
www.palm.com/mytreo700wVerizon
Online forums: Consult online Treo 700w smartphone user discussion groups to swap information and learn about topics you may find nowhere else. Visit
www.palm.com/us/support/Treo700wVerizon
.
.
for details.
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Verizon Wireless Customer Care: For questions about your mobile account or features available on the network, contact Verizon Wireless Customer Care or visit www.verizonwireless.com latest information and help.
for the
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Using Your Phone

CHAPTER 3

Phone overview

You can make and receive calls and store speed dial entries right from your Today screen. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 11).

Accessing your Today screen

Press Phone/Send .
33
Tip
If you press Phone/ Send while a number is highlighted, your device will dial the number. If a number is highlighted, deselect the number, or use the Start menu to access the Today screen.
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CHAPTER 3
Tip
To display the remaining battery power, tap the battery icon. To close the battery status window, select Hide.
Key Term
»
1xRTT (Single carrier [1x] radio transmission technology): A wireless technology that can provide fast data transfer and Internet access with speeds of up to 144Kbps.
Key Term
»
EVDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer with speeds of up to 600Kbps.

What are all those icons?

You can monitor the status of several items using icons at the top of your Today screen:
0
0
0
0
0
0
0
0
0
0
0
0
You missed an incoming call.
You have a voicemail message.
You have a new email, text, or multimedia message.
An error occurred during synchronization.
You have more than one of the conditions listed above.
Your phone is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.
Your phone is off.
You are outside a Verizon Wireless coverage area and roaming on another mobile service provider’s network.
A voice call is in progress.
You are in an area that supports 1xRTT data services.
You are in an area that supports high-speed data services.
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Phone overview CHAPTER 3
0
0
0
0
0
0
0
0
0
Network name
A data call is in progress. You can make calls, but you cannot receive calls (incoming calls go to voicemail).
A high-speed data call is in progress. You can still make or receive calls.
Your phone is on and an EVDO or 1xRTT data connection is dormant. You can still make or receive calls.
Your phone is on and an EVDO or 1xRTT data connection is dormant. You can still make or receive calls.
Your Palm® Treo™ 700w is connected to a computer or network which is providing a data connection.
A data connection is not available or your phone is off.
Your smartphone’s battery is low.
Your smartphone’s battery is charging.
Your smartphone is connected to a power outlet and the battery is fully charged.
Your phone is on and you are in a Verizon Wireless coverage area. If you are outside a coverage area, No service or Roaming appears instead. When you turn off your phone, Phone Off appears instead.
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Tip
Data services may not be available when you are roaming on partner networks.
Tip
To quickly turn the Bluetooth feature on and off, tap the Bluetooth icon to access the Bluetooth Settings screen.
0
Voice privacy is preventing over-the-air eavesdropping. Appears during a call when this option is turned on and available on the Verizon Wireless network.
0
0
Location privacy is off and your location is available to the Verizon Wireless network and other applications.
The Bluetooth® wireless technology status indicator appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smartphone is communicating with another Bluetooth device.
0
A call is in progress and your smartphone is connected to a Bluetooth headset or car kit.
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Making calls CHAPTER 3

Making calls

Your smartphone offers several ways to make phone calls. Try them all and you’ll discover which methods you prefer.
Dialing with the keyboard
1. Go to your Today screen (see “Accessing your Today screen” on page 33).
2. Using the numbered keys on the keyboard, enter a phone number.
3. Press Phone/Send to dial.
NOTE: You do not need to press Option to access the numbers on the
keyboard. However, when dialing short numbers, such as 411, the number may conflict with a contact name. If this occurs, press Option to avoid starting a contact lookup. You can always dial 911 without pressing Option first.
Dialing by contact name
You can look up contacts quickly by entering just a few letters of a contact’s name or phone number directly from your Today screen. Before you can dial a call by contact name, you must create some contacts (see “Adding a contact” on page 55) or import them by synchronizing (see “Synchronizing contacts and other info” on page 28).
1. Go to your Today screen (see “Accessing your Today screen” on page 33).
[!]
Before You Begin
Make sure your phone is on (see “Turning your phone on and off” on page 11) and that you’re inside a coverage area.
Tip
To see a contact’s address, company, and other details, highlight the name and press Center.
Tip
To start another Contacts search, press Backspace to delete letters you’ve entered.
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Did You Know
After you look up a contact, you can select how you want to communicate with that person. Press and hold Center, and then select the communication method you want to use.
Did You Know
You can dial an alternate number for a contact with a speed dial entry. Highlight the speed dial button, press and hold Center, and then select a number from the shortcut menu.
Tip
You can customize the default speed dial buttons. See “Editing a speed dial button” on page 51.
2. Using the keyboard, begin entering one of the following for the contact you want to call:
• First name (JOH for John)
• Last name (SMI for Smith)
• First initial, a space, and then last initial
(J S for John Smith)
• First name and last name
(JOH SMI for John Smith)
• Phone number (you don’t need to press
Option to access the number keys) For example, entering SM finds both Smilla Anderson and John Smith. Entering SM A finds only Smilla Anderson.
3. Select the number you want to dial.
4. Press Phone/Send to dial.
Dialing with a speed dial button
Before you can use a speed dial button, you must create some speed dial entries. See “Defining speed dial buttons” on page 49.
You can access your speed dial buttons by doing any of the following:
• Select a speed dial button with the 5-way, and then press Center.
• Tap a speed dial button with the stylus.
• Press and hold a Quick Key that you assign to the speed dial button.
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Making calls CHAPTER 3
To see more speed dial buttons, highlight the picture speed dial area and press Right or Left repeatedly, or highlight the text speed dial area and press Up, Down, Right, or Left.
Dialing by company name
1. Press Start and select Contacts.
2. Press Menu and select View By > Company.
3. Press Phone/Send to go to your Today screen.
4. Using the keyboard, begin entering the first few letters of the company name.
5. Select the number you want to dial.
6. Press Phone/Send to dial.
Dialing from a web page or message
Your smartphone recognizes most phone numbers that appear in web pages or in text, email, or multimedia messages.
1. Use the 5-way to highlight the phone number you want to dial in the web page or text message.
2. Press Center to open the Dial dialog box.
3. Press Phone/Send to dial.
Tip
You can hide your speed dial buttons on your Today Screen and still use your Quick Keys to call a speed dial number.
Tip
If you can’t dial a phone number directly from a web page or a message, then highlight the number, press and hold Center, and select Copy. Open the Dial Pad, and then press and hold Center to Paste. Press Phone/ Send to dial.
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Tip
You can also access the Call Log and Dial Pad from the Today screen by pressing Menu and selecting Call Log or Dial Pad.
Did You Know
You can paste numbers directly into the Dial Pad. Copy a number from another application, switch to Dial Pad, and then press and hold Center to paste the number.
Tip
Make sure a number is not highlighted before you press Phone/ Send. If you press Phone/Send while a number is highlighted, your device will dial the number.

Redialing a recently called number

To dial the last number you called: Go to your Today screen, and then press and hold Phone/Send .
To select from your most recently dialed numbers: Go to your Today screen, press Phone/Send , highlight the number or contact name you want to call, and then press Phone/Send to dial.
To select from a chronological list of calls: Go to your Today screen, press Phone/Send , and then select Call Log. Highlight the number you want to call, and then press Call to dial.
Dialing using the onscreen Dial Pad
1. Go to your Today screen.
2. Press Phone/Send and then select Dial Pad from the menu.
3. Tap the onscreen Dial Pad to enter the number.
4. Press Phone/Send to dial.
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Receiving calls CHAPTER 3
Receiving calls
To receive calls, your phone must be on. This is different from using your smartphone in Flight mode (see “Turning Wireless Services On/ Off” on page 181).
To answer a call, do one of the following:
• Press Phone/Send .
• Press Answer .
• If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
• Press Power/End .
• Press Menu and select Ignore.
To silence the ringer while your smartphone is ringing:
• Press the Volume button or any key on your smartphone except Phone/Send, Power/End, or the 5-way.
• To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off .
When you silence the ringer, you can either answer the call or let it ring through to voicemail.
Tip
See a picture of the person calling you! Learn how to assign a caller ID picture in “Assigning a picture and ringtone ID to a contact” on page 160.
Did You Know
You can also ignore a call and send a text message. Press Menu and select Ignore with text message.
Tip
If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call.
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Did You Know
When a Voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail.
Tip
You do not need to press Option to enter numbers, while on an active call.
If you have trouble accessing a voicemail system, try changing the Dialpad tone setting. See “Selecting your call settings” on page 161.
Tip
*
, or #

Using voicemail

Setting up voicemail
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial Verizon Wireless’s voicemail system.
3. Follow the voice prompts to set up your voicemail.

Voicemail notification

When you have a new voicemail message, a notification screen appears. To hear your message now, press Listen . To retrieve your message later, press Dismiss . When you have unretrieved voicemail messages, a Voicemail icon appears at the top of your screen.
Retrieving voicemail messages
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial Verizon Wireless’s voicemail system.
3. Enter your voicemail password using the keyboard, or press Extra Digits if you defined this option (see “Creating a speed dial button” on page 49 for details).
4. Select Play to listen to your messages.
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Managing active calls CHAPTER 3

Managing active calls

When you make or receive a call, the active call info appears on your Today screen.
Current duration of call
Caller’s name and number
During a call, you can do any of the following:
Put the call on hold: Press Hold . To take the call off hold. Press Off Hold .
Use the built-in speakerphone: Press Menu and select Speakerphone. To return to the earpiece, press Menu again and select Speakerphone off.
Mute the microphone so you can’t be heard: Press Menu and select Mute. To turn the microphone back on, press Menu again and select Cancel Mute.
Switch to another application: Press Start and select the application.
Tip
When a call lasts longer than one minute, the screen turns off. Press any key, except Power/ End, to wake up the screen.
Did You Know
You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call.
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Tip
You can also save contact info from other applications, such as Messaging.
Tip
If an incoming call uses caller ID blocking, you do not see the Add Contact prompt.

Ending a call

Do one of the following:
• Press Power/End. .
• Press the headset button (if the headset is attached).

Returning to an active call from another application

You can use many other applications on your smartphone while holding a phone conversation, including the organizer and SMS features. You cannot browse the web or send and receive email or MMS messages while on a voice call.
From any application, press Phone/Send to return to your Today screen.

Saving phone numbers

After you complete a call, you are prompted to add the number if it is not already in your Contacts list.
• To create a new contact for this number, select Create New Contact.
• To add this number to an existing contact, select Copy and Add, and then select a contact name.
• To decline adding the number, press Dismiss .
• To permanently disable the Add Contact prompt, select Don’t show this again.
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Managing active calls CHAPTER 3
If you don’t add a number right away, follow these steps to add it later:
1. Go to the Call Log (see “Redialing a recently called number” on page 40).
2. Highlight the number you want to save.
3. Press and hold Center to open the shortcut menu, and then select Save to Contacts.
4. Enter the information for the entry.
5. Press OK .
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CHAPTER 3
Did You Know
When the second call is outgoing, you can conference the two calls, but you cannot swap between them.
When the second call is incoming, you can swap between the two calls, but you cannot conference them.
When two calls are active and you press Power/End, you hang up both calls. To return to the first call, wait for the person on the second call to hang up.
More ways to manage calls
Your Treo 700w smartphone offers many advanced telephone features, including call waiting, three-way calling, and call forwarding.

Making a second call

You can make a second call while your first call is still active. When you dial a second number, the first call is automatically placed on hold.
To dial a second number, use any of the methods described in “Making calls” on page 37). If you’re dialing by contact name or with the keyboard, you must first use the 5-way to select the Dial Lookup field.
When two calls are active, your Today screen includes two call status sections, each representing one of the calls.

Answering a second call (call waiting)

When you’re on a call and you receive a second call, the call waiting notification appears. You can do any of the following:
Place the current call on hold and answer the new call: Press Answer or Phone/Send .
Send the new call to voicemail: Press Menu and select Ignore.
Send the new caller a text message: Press Menu and select Ignore with text message.
Hang up both calls: Press Power/End .
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More ways to manage calls CHAPTER 3
Making a conference call
When the second call is outgoing, you can join two calls in a conference session. Additional charges may apply and minutes in your mobile account may be deducted for each active call. Please contact Verizon Wireless for more information.
1. Put the first call on hold, and then place a second call.
2. Press Conference ; this joins the two active calls in a conference.
3. When you’re done, press End Conference ; this ends the second call and returns you to the first call. If you’re ready to hang up both calls, press Power/End instead.
Forwarding calls
You can forward calls to another phone number. Please check with Verizon Wireless about availability and pricing of forwarded calls; additional charges may apply.
1. Go to your Today screen.
2. Dial
3. Press Phone/Send to dial.
4. When you’re ready to turn off call forwarding, dial *73, and then
72 followed by the number where you want to forward your
*
calls. For example:
press Phone/Send .
72 415-555-1234.
*
Tip
If *72 and *73 do not turn call forwarding on and off, please contact Verizon Wireless to obtain the forwarding codes for your area.
After you turn on call forwarding, call your smartphone to confirm that call forwarding is active.
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Tip
Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan, and calling plans vary.
Viewing minutes usage
1. Go to the Call Log (see “Redialing a recently called number” on page 40).
2. Press Menu and select Call Timers to view voice minutes or Data Log to view data minutes.
3. (Optional) To reset the counters to zero, select Reset.
4. Press OK .
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Defining speed dial buttons CHAPTER 3
Defining speed dial buttons
Your smartphone lets you create both picture and text speed dial buttons.
Creating a speed dial button
You can create up to 20 picture buttons and 50 text buttons.
1. Go to your Today screen.
2. Press Menu and select New Speed Dial.
3. Do one of the following:
• Select Link to contact, select the contact
you want to link to this button, and then select the number you want to dial with this button.
• Select Label and enter a name for this
button, and then select Number and enter the phone number you want to dial with this button.
4. (Optional) Enter a Quick Key. When the Today screen is showing, you can press and hold the Quick Key to instantly dial this number
5. If this button is linked to a contact entry with a picture, select either Text Speed Dial or Picture Speed Dial to indicate which type of button you want to create.
Tip
To add a special ringtone, assign a ringtone to the contact associated with the speed dial button, and then link the speed dial button to that contact.
Tip
Quick Keys can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is
1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another speed dial button.
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6. (Optional) Select the Advanced tab and set any of the following options:
Extra Digits: Defines additional
numbers to dial, such as a password or extension. In addition to numbers, you can enter the following symbols: star (
) and pound (#). To enter a one
*
second pause, enter a comma (,).
Dial extra digits automatically:
Dials predefined Extra Digits immediately after dialing the phone number. If you do not check this box, you need to press Extra Digits to dial these digits.
Show voice mail buttons: Displays the voicemail playback
controls after you dial this speed dial number. When this option is checked, you can enter numbers below each control to tailor the controls to your voicemail system.
Plays the previous message. Saves the current message. Plays the current message. Deletes the current message. Repeats the current message. Plays the next message.
7. Press O K .
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Defining speed dial buttons CHAPTER 3
Editing a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to edit.
3. Press and hold Center to open the shortcut menu, and then select Edit Speed Dial.
4. Make the desired changes.
5. Press OK .
Deleting a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to delete.
3. Press and hold Center to open the shortcut menu, and then select Edit Speed Dial.
4. Press Delete .
5. Select Yes to confirm deletion.
Arranging your speed dial buttons
1. Go to your Today screen.
2. Press Menu and select Speed Dial Options.
3. Highlight the button you want to move.
4. Press Option + Left or Right to move the button in that direction.
Tip
The playback controls for the Verizon Wireless Voicemail speed dial button are already set up for the Verizon Wireless voicemail system.
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Tip
To transfer a call from a wired headset to a Bluetooth headset that is within range and with which you’ve previously set up a partnership (Bluetooth headset required, sold separately), unplug the wired headset and press the button on the Bluetooth headset. To return to the handset or a wired headset during a call, press Menu and select Cancel Bluetooth.
Did You Know
If you have both a compatible Bluetooth headset and car kit, the one you connected to your smartphone last becomes the active device.
Using a phone headset
You can connect a phone headset for hands-free operation. If you need to use your smartphone while driving and this is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately).
Headset button
Microphone
Speaker
The headset button is context sensitive and it performs different actions based on the situation. You can press the headset button to perform any of the following tasks:
• Answer an incoming call
• Answer a call waiting call
• Hang up all calls
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Using a phone headset CHAPTER 3

Headset specifications

Your smartphone works with headsets that have a 2.5mm, 3-pin connector. When in doubt, ask the third-party headset manufacturer if the product is compatible with Palm Treo 700w smartphones. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.
Your Treo 700w smartphone is also compatible with many headsets and car kits enabled with Bluetooth wireless technology version 1.1 or 1.2. Please note, however, that you cannot use a Bluetooth headset to listen to MP3 files on your smartphone.
For a list of compatible hands-free devices with Bluetooth wireless technology, go to: www.palm.com/mytreo700wVerizon
To learn how to set up and connect to Bluetooth devices, see “Connecting to devices with Bluetooth
®
wireless technology” on
page 97.
.
Tip
You can use the headset that came with your smartphone or compatible third­party headsets.
Did You Know
To hear stereo through the jack (such as music), you need to use a stereo adapter or other accessory (sold separately). For info on compatible audio accessories, visit
www.palm.com/ mytreo700wVerizon.
Tip
The headset designed for Treo 180/270/300 smartphones is not compatible with the Palm Treo 700w smartphone.
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CHAPTER 4

Staying Organized

Contacts

Adding a contact
1. Press Start and select Contacts.
2. Press New .
3. Use the 5-way navigator to move between fields as you enter information.
4. To add a caller ID picture that displays when that person calls, select Picture, and then select Camera and take a picture, or select an existing picture from the Thumbnail screen.
5. To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear.
6. To add a note to an entry, select the Notes tab.
7. To assign a ringtone to the entry, select Ring tone and select a tone.
8. After you enter all the information, press OK .
[!]
Before You Begin
If you have many contacts to enter, it’s best to enter them in Microsoft Outlook on your computer and then sync. See “Synchronizing contacts and other info” on page 28 for details.
Tip
You can also open Contacts from your Today screen. Press Menu and select Contacts.
Tip
Be sure to enter mobile numbers and email addresses in the correct fields. Otherwise the Messaging application can’t find this info when you address a message and the Calendar application can’t find your contacts to invite them to meetings.
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Tip
In the Contacts list, press Up and Down to move to the previous or next contact.
Did You Know
You can find a contact by company name. Press Menu and select View By > Company. Select a company name to see the contacts who work there.
Tip
To view a particular group of contacts, press Menu, select Filter, and then select the category you want to view.
Viewing or changing contact information
1. In the Contacts list (name view), begin entering one of the following for the contact you want to view or edit:
• First name
• Last name
• Phone number
2. Select the entry you want to open.
3. Press Menu and select Edit.
4. Make changes to the entry as necessary.
5. Press OK .
Deleting a contact
1. In the Contacts list, highlight the contact you want to delete.
2. Press Menu and select Delete Contact.
3. Select Yes.
Customizing Contacts
1. Go to the Contacts list.
2. Press Menu and select Options.
3. Set any of the following options:
Show alphabetical index: Displays the alphabetical index at
the top of the Contacts list. You can use this index to find a contact.
Show contact names only: Lets you fit more names on the
Contacts list by hiding everything but the contact’s name.
Area code: Sets the default area code for new contact entries.
4. Press OK .
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Calendar CHAPTER 4

Calendar

Displaying your calendar
1. Press Start and select Calendar.
2. Press Menu and select View.
3. Select one of the following views:
Agenda: Shows your daily schedule in list format. Upcoming appointments are bold, past appointments are dimmed.
Day: Shows your daily schedule in day-planner format.
Week: Shows your schedule for an entire week.
Month: Shows your schedule for a whole month.
A morning appointment. An afternoon appointment. There are both morning and evening appointments. An all day event.
Ye a r: Shows a calendar for a 6-month period.
4. Use the 5-way to move to another day, week, month, or year (based on the current view).
[!]
Before You Begin
If you have several appointments to enter, it’s most efficient to enter them in Microsoft Outlook on your computer and then synchronize your smartphone with your computer. For more information, see “Synchronizing contacts and other info” on page 28.
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Tip
To pencil in an appointment, open the appointment, select Status, and then select Tentative.
Did You Know
An untimed event can last longer than a day.
Creating an appointment
1. Press Start and select Calendar.
2. Press Menu and select New Appointment.
3. Enter a Subject (description) and a Location.
4. Select Starts and select the starting date and time.
5. Select Ends and select the ending date and time.
6. Press OK .
Creating an untimed event
An untimed event, such as a birthday, anniversary, or vacation does not occur at a particular time. These events appear as banners at the top of your calendar; they don’t occupy blocks of time.
1. Press Start and select Calendar.
2. Press Menu and select New Appointment.
3. Enter a Subject (description).
4. Select the starting and ending dates.
5. Select All Day, and then select Yes.
6. Press OK .
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Scheduling a repeating appointment
1. Create an appointment or untimed event, and then select it.
2. Press Edit .
3. Select Occurs, and then select a repeat pattern. To create a repeat pattern, select Edit pattern and follow the onscreen instructions.
4. Press OK .
Adding an alarm reminder to an event
1. Create an event, and then select it.
2. Press Edit .
3. Select Reminder, and then select Remind Me.
4. Enter the number of minutes, hours, days, or weeks before the event you would like to receive the alarm.
5. Press OK .
Type of time units Number of time units
Tip
To enter a birthday or an anniversary, create an untimed event that repeats every year.
Tip
You can also add an alarm when you create the event.
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[!]
Before You Begin
Create contact entries with email addresses for the people you want to invite to a meeting. You can’t access contact entries without email addresses from your calendar.
Tip
If you don’t see an option on the screen, press Down to scroll to other options. For example, when editing an event, you don’t see the Sensitivity option until you scroll toward the bottom of the entry.
Sending a meeting request
You can email meeting invitations to contacts who use Outlook or Outlook Mobile.
1. Create an event, and then select it.
2. Press Edit .
3. Select Attendees, and then select the name of the contact you want to invite. To invite other attendees, select Add and select the names.
4. Press OK .
The next time you synchronize, the meeting request is sent to the attendees. When attendees accept your meeting request, the meeting is automatically added to their schedules. When you receive their response, your calendar is updated as well.
Marking an event as sensitive
If other people have access to your Outlook calendar on your computer and you don’t want them to see an appointment, you can mark that appointment as private to hide it from other Outlook users.
1. Create an event, and then select it.
2. Press Edit .
3. Select Sensitivity, and then select one of the following:
Private: Displays the event on your smartphone and on your
computer. Meeting attendees or recipients see “Please treat this as Private” near the top of an open appointment. If you sync with Exchange Server, other users who can access your folders can’t see your private events, they see private events as unavailable time slots.
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Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Personal” near the top of an open appointment.
Confidential: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Confidential” near the top of an open appointment.
4. Press OK .
Organizing your schedule
Use categories to view different types of events.
1. Create an event, and then select it.
2. Press Edit .
3. Select Category, and then check the categories which apply to this event. To add a new category, press New , enter the category name, and then press OK .
4. Press OK two more times.
5. After you assign events to categories, press Menu and select Filter.
6. Select the type of events you want to view.
Deleting an event
1. Highlight the event you want to delete.
2. Press Menu and select Delete Appointment.
3. Select Yes.
Calendar CHAPTER 4
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Tip
Not all icons appear in all Calendar views.
Customizing Calendar
1. Press Menu and select Options.
2. On the General tab, set any of the following options:
1st day of week: Sets Sunday or
Monday as the first day of the week for all Calendar views.
Week view: Sets whether five, six, or
seven days appear in Week View.
Show half hour slots: Sets whether
time slots appear in one hour or half­hour increments in Day View and Week View.
Show week numbers: Sets whether week numbers (1–52)
appear in Week View.
3. Select the Appointments tab and set any of the following options:
Set reminders for new items: Sets
whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events.
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Show icons: Sets which icons appear next to events. The event has a reminder. The event repeats in a specified pattern. The event has a note attached.
A location has been assigned to the event. The event is a meeting.
The event is marked private.
Send meeting requests via: Sets the Messaging method used
to send meeting requests: email, MMS, or SMS.
4. Press OK .
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Tip
You can also add a task by selecting the Tasks entry bar at the top of the screen.

Tasks

You can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks.
Adding a task
1. Press Start and select Programs.
2. Select Tasks .
3. Press New .
4. Enter a description of the task as the Subject.
5. Set any of the following:
Priority: Sets the priority level for this task. Later you can arrange your tasks based on the importance of each task.
Status: Indicates whether the task is now completed.
Starts: Specifies when the task begins.
Due: Sets the due date for the task.
Occurs: Indicates if the task repeats at regular intervals and how often it repeats.
Reminder: Sets an alarm for this task and indicates when you want to be reminded.
Categories: Assigns the task to one or more categories.
Sensitivity: Marks this task as Normal, Personal, Private, or Confidential.
Notes: Lets you enter additional text for the task.
6. Press OK .
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Tasks CHAPTER 4
Checking off a task
1. Select the task you want to check off.
2. Press Edit .
3. Select Status and select Completed.
4. Press OK .
Organizing your tasks
1. In the Tasks list, press Menu and select Filter.
2. Select which tasks you want to view: All Tasks, Recently Viewed, No Categories, Active Tasks, Completed Tasks, or a specific category, such as Business or Personal.
3. Press Menu and select Sort By.
4. Select the sort method: Status, Priority, Subject, Start Date, or Due Date.
Tip
You can also mark a task complete by tapping the check box next to the task on the Tasks list.
Did You Know
Overdue tasks appear in red.
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Deleting a task
1. Highlight the task you want to delete.
2. Press Menu and select Delete Task.
3. Select Yes.
Customizing Tasks
1. Go to the Tasks list.
2. Press Menu and select Options.
3. Set any of the following options:
Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks.
Show start and due dates: Displays task start and due dates in the Tasks list.
Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list.
4. Press OK .
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Notes CHAPTER 4
Notes
Notes are a great way to capture thoughts, questions, and meeting notes on your Palm Treo 700w smartphone.
Creating a note
1. Press Start and select Programs.
2. Select Notes .
3. Press New .
4. Do one of the following:
• Type the text with the keyboard.
• Write the text with the stylus.
• Draw a sketch with the stylus, crossing at least three ruled lines.
5. Press OK .
Recording a voice note
You can create a new voice note or add a recording to an existing note.
1. Press Start and select Programs.
2. Select Notes .
3. To add a recording to a note, open the note you want to add the recording to. To create a new voice note, skip this step.
4. Press Menu and select View Recording Toolbar.
5. Select to begin recording.
Tip
To quickly create a recording, press the Side button. When you hear the beep, begin your recording. Release the button when you are finisheDd.
Did You Know
You can add several voice notes within a single note.
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Tip
To play a recording, select the voice note in the Notes list or open the note containing the recording and select the Recording icon.
Tip
To create a new template, open the note you want to save as a template. Press Menu and select Rename/Move. Select Name, and then enter a name for the template. Select the Show list, and then select Template. Press OK.
6. Speak into your smartphone's microphone or hold it close to another sound source.
7. When you finish recording, select to stop recording. A Recording icon appears in the note or note list, depending on where you recorded the note.
8. Press OK .
Creating a note from a template
1. Go to the Notes list.
2. Select the Show list in the upper-left, and then select Templates.
3. Open the template you want to use.
4. Enter the information.
5. Press OK .
6. Rename the note and move it to the appropriate folder. See “Organizing your notes” on page 68 for details.
Organizing your notes
You can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion (storage) card.
1. Go to the Notes list and highlight a note you want to move.
2. Press Menu and select Rename/Move.
3. Select Name, and then enter a new name for the note.
4. Select Folder, and then select the folder you want to store the note.
5. Select Location, and then select Main memory or Storage Card.
6. Press OK .
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Notes CHAPTER 4
7. Select the Show list in the upper-left, and then select the folder you want to view.
8. Select the Sort By list in the upper-right, and then select whether you want to sort your notes by Name, Date, Size, or Type.
Deleting a note
1. Go to the Notes list and highlight the note you want to delete.
2. Press Menu and select Delete.
3. Select Yes.
Customizing Notes
1. Go to the Notes list.
2. Press Menu and select Options.
3. Set any of the following options:
Default mode: Sets the default entry mode to Writing or
Typi ng .
Default template: Sets the default template for new notes.
Save to: Sets the default location where new notes are stored.
Record button action: Sets whether the Side button opens the
Notes application or stays in the current application.
4. Press OK .
Tip
To create a new folder, go to the Notes list, select the Show list in the upper-left, and then select Add/ Delete. Select New, enter a name for the folder, and then press OK.
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Tip
You can tap the screen or use the keyboard to input numbers.
Did You Know
When you store a number in memory, it replaces the one that is currently stored.
Tip
To paste a number you copied in another application, press Edit and select Paste. To copy a number, press Edit and select Copy. You can paste the copied number in another application.
Tip
For more advanced calculations, use Excel Mobile. See “Excel Mobile” on page 128 for details.
Calculator
You can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.
Performing calculations
1. Press Start and select Programs.
2. Select Calculator .
3. Enter numbers and perform calculations, including the following:
Clears the last digit in a multi-digit
entry.
Clears the current calculation or the displayed number. Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive.

Using the Calculator memory

• To store a number, select the box to the left of the entry box. An M appears in the box.
• To add the displayed number to the number stored in memory, select .
• To display the number stored in memory, select .
• To clear the memory, select .
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CHAPTER 5
n

Staying in Touch

Sending and receiving messages and email

You can use the Messaging application to exchange email, brief text messages (SMS), and multimedia messages (MMS) with other mobile devices and email addresses that support these forms of messaging. You can also exchange instant messages (IM) with MSN Pocket. Before you use your smartphone to send or receive messages, consult Verizon Wireless for pricing and availability of email, text, multimedia, and IM messaging services.
Creating and sending a text message
Each text message can hold up to 160 characters. To save time, you can select from predefined My Text phrases, such as “Call me” or “On my way.” You can add your own My Text phrases, and if you prefer, you can enter the full message text too.
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see Text Messages in the title bar.
4. Press New .
[!]
Before You Begi
Make sure your phone is on (see “Turning your phone on and off” on page 11) before you send or receive messages.
Did You Know
When addressing a message, you can enter the first few numbers of a contact’s mobile phone number or the contact’s first and last initials separated by a space.
Tip
To address a mes­sage to multiple re­cipients, separate the addresses with a semicolon (;). If you address a single text or multimedia mes­sage to three people, you are billed for three messages.
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Did You Know
You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.
Tip
Some symbols can’t be used in text messages. Invalid characters are automatically replaced by the Messaging application.
Tip
To add a new My Text phrase, select Edit My Text Messages in the list.
5. Do one of the following to address the message:
• If the recipient’s name and mobile
number are in your Contacts list, press Center, enter the first few letters of the first or last name, and then select the name.
• If the recipient’s name and mobile
number are not in your Contacts list, enter the full mobile number.
6. Enter your message, or press Menu , select My Text, and then select a predefined phrase you want to insert.
7. (Optional) Press Menu and select Spell Check.
8. (Optional) Press Menu and select Message Options. Enter a callback number and then select OK.
9. Press Send .
Creating and sending a multimedia message
Multimedia messages consist of pictures, videos, text, and sounds presented as one or more slides. Even if your smartphone does not include a camera, you can still send, receive, and view pictures and videos. You can include any of the following items:
Ringtones
•MIDI
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Sound clips
•WAV
•QCELP
Pictures
•JPEG
•GIF
•BMP
Videos
•3GPP2
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see MMS in the title bar.
4. Press New .
5. Do one of the following to address the message:
• If the recipient’s name and mobile
number or email address are in your Contacts list, press Center, select Add Recipient, enter the first few letters of the recipient’s first or last name, and then select the recipient’s name.
• If the recipient’s name and mobile
number or email address are not in your Contacts list, enter the full mobile number or email address.
• If you want to upload a picture or video to your Verizon Wireless
PIX Place account, press Center, and then select PixPlace.
Did You Know
A multimedia message can contain up to 350KB that consists of multiple items (up to 16 slides).
Tip
While creating a message, select the arrows at the bottom of the screen to move between slides.
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Did You Know
If you are out of a coverage area or if your phone is off, your outgoing messages go into the Outbox. When you return to a coverage area, your pending messages are sent automatically and transferred to the Sent folder.
[!]
Before You Begin
If your email account requires a VPN connection to establish a secure connection, you must install a VPN application on your smartphone before you can access your email. See “Connecting to a VPN” on page 186 for more info.
6. Select Subject and enter a title for the message.
7. Select New Slide.
8. Press Center and select one of the following:
Add Picture: Lets you insert a picture. You can take the picture with the built-in camera or insert an existing picture.
Add Video: Lets you insert a video. You can capture a video with the built-in camera or insert an existing video clip. If you insert a video, you cannot add a sound to the same slide; to send a sound, add another slide to your message.
Add Sound: Lets you record a message, such as a voice caption for a picture, or insert an existing sound, such as a ringtone. You can add one sound per slide; to send more than one sound in a message, add another slide to your message. If you capture a picture with the built-in camera and save it with a voice caption, the voice caption does not count as a sound file.
9. Enter a text caption or message for the item you inserted.
10. Select Next and repeat steps 8–9 to add other items in this message.
11. (Optional) Select Play to view the message as the recipient will see it.
12. When you’re done creating the message, press OK .
13. Press Send .

Setting up an email account

You can use your smartphone to access several types of email accounts. Before you set up your email account on your smartphone, you must determine which type of account you want to access, as the steps vary for each of the following account types:
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Exchange Server: Enables you to wirelessly synchronize your email and other information directly with the information stored on a Microsoft Exchange 2003 Server.
Wireless Sync: Enables you to use a Verizon Wireless Sync account to wirelessly synchronize your email and other information with the information stored on your computer (Verizon Wireless Sync account required, additional charges may apply).
IMAP or POP: Enables you to send and receive email messages with a corporate email account or an account that you have with an Internet service provider (ISP).
Hotmail: Enables you to send and receive email messages with an MSN Hotmail account. See“Using Pocket MSN” on page 90 for information on setting up an MSN Hotmail account.
Setting up an Exchange Server email account
You can use your smartphone to sync directly with Exchange Server. You may have already set up your Exchange Server email settings when you installed the ActiveSync Exchange Server email account, follow the steps in this section to set up an account now.
1. Press Start and select Programs.
2. Select ActiveSync .
3. Press Menu and select Add Server Source.
4. Enter the Server address, and then press Next .
5. Enter your username, password, and domain.
®
desktop software. If you did not set up an
Tip
If you already set up an Exchange Server account, Add Server Source does not appear on the menu; Configure Server appears on the menu instead.
Tip
The Exchange Server settings are case sensitive. Be sure to enter uppercase and lowercase letters properly.
Tip
Ask your network administrator if it is OK to store your corporate email password on your smartphone. You may need to enter your password each time you access your email for increased security.
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Tip
If you have problems sending mail, try entering using the following settings:
SMTP server: smtp.vzwmail.net
Username: (9-digit phone number)@vzmail.net
Password: (Your www.vtext.com password)
6. If you want to enter your password each time you access this account, do not check the Save password box. If you want your password entered automatically, check this box.
7. (Optional) Select Advanced to set the rules for fixing sync conflicts.
8. Press Next and check the boxes for the types of information you want to synchronize with Exchange Server.
9. (Optional) Highlight one of the information types and select Settings to change the synchronization settings for that type of information.
10. Press Finish .
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Setting up a Wireless Sync email account
Wireless Sync lets you sync your email and other information when you’re away from your computer. To use Wireless Sync, you must first install the desktop synchronization software that came with your smartphone, and you must subscribe to Verizon Wireless’s Wireless Sync feature (additional charges may apply).
1. If you haven’t already done so, go to
http://www.wirelesssync.vzw.com
instructions to do the following:
• Create your Wireless Sync account
• Indicate which email accounts you want to use with this feature
• Install the Wireless Sync desktop software
2. Press Start and select Programs.
3. Select Wireless Sync .
4. Select Sync near the top of the screen.
5. When prompted, scribble on the screen to generate a unique encryption key for your smartphone. Continue scribbling until the progress bar fills and synchronization continues.
6. When the First Synchronization dialog box appears, do one of the following based on the type of email account you set up:
Corporate email or Both: Select Refresh.
Internet email: Select Merge.
7. When the Authentication dialog box appears, enter the password for your Wireless Sync account.
and follow the onscreen
[!]
Before You Begin
Make sure your phone is on (see “Turning your phone on and off” on page 11).
Tip
By default, wireless synchronization occurs whenever information changes in Outlook. To customize your Wireless Sync settings, select Setup at the bottom of the screen, and then select Push/ ReadySync.
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[!]
Before You Begin
Work with your system administrator to gather the following info:
• Account type (POP3 or IMAP)
• Mail server name for receiving mail
• Mail server name for sending mail
• Your username and password
• Port number (if required by server)
• Any special security requirements
Setting up an IMAP or POP email account
You can send and receive email messages with an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP email account.
1. Go to your Today screen.
2. Press Messaging .
3. Press Menu and select Tools > New Account.
4. Enter the email address that you want to set up, and then press Next .
5. Wait until the Status box displays Completed, and then press Next .
6. Enter your name, username, and password.
7. If you want to enter your password each time you access this account, do not check the Save password box. If you want your password entered automatically, check this box.
8. Press Next .
9. Select the Account type list, and then select the protocol for this account.
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10. Enter a name for this account, and then press Next .
11. Enter the name of the Incoming mail and Outgoing mail servers and the Domain.
12. (Optional) Select Options to select download settings for this account.
13. Press Finish .
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Tip
Not ready to send that message yet? You can save it without sending it. While creating a message, press Menu and select Save to Drafts. To access the draft, select the Show list in the upper-left, and then select Drafts.
Did You Know
You can also access the Messaging application from the Start menu.
Creating and sending an email message
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see the email account you want to use in the title bar.
4. Press New .
5. Do one of the following to address the message:
• If the recipient’s name and email
address are in your Contacts list, enter the first few letters of the recipient’s first or last name, and then select the recipient’s name.
• If the recipient’s name and email
address are not in your Contacts list, enter the full phone number or email address.
6. Select Subject and enter a title for the message.
7. Enter your message, or press Menu , select My Text, and then select a predefined phrase you want to insert.
8. (Optional) Do any of the following:
• Press Menu and select Insert. Select the type of item you
want to attach, and then select the file or record a voice note.
• Press Menu and select Spell Check.
• Press Menu and select Message Options. Select the Priority
list, select a setting for the message, and then press OK .
9. Press Send .
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Sending and receiving messages and email CHAPTER 5
Using an online address book
Many email servers, including servers running Exchange Server, can verify names with an online address book, also called a directory service. After you create and enable an email account, Messaging checks your contact list and then the directory service to verify names that you enter in the To, Cc, and Bcc fields.
1. In the message list, press Menu and select Tools > Options.
2. Select the Address tab.
3. Select the address book you want to check for email addresses, and then select Add.
4. Enter the name of the Directory service.
5. Enter the Server name.
6. If your server requires authentication, check the box, and then enter your username and password.
7. (Optional) Check the Check name against this server box to enable this directory service.
8. Select OK.

Receiving text and multimedia messages

When your phone is on and in a wireless coverage area, you automatically receive new text messages. For multimedia messages, you can set your smartphone to automatically download new messages or to notify you that messages are ready to download. You can also set your smartphone to notify you when a new text or multimedia message arrives.
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Before You Begin
Ask your network administrator for the name of the directory service and the server, and whether authentication is required to access an online address book.
Tip
To delete a directory service, highlight it, press and hold Center, and select Delete.
Tip
When you sync your Outlook E-mail account, disable your online address books to avoid errors. Press Menu and select Tools > Options. Select Address and uncheck the Check name against this server box.
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The new message notification may include any of the following options:
View: Opens the message so you can view its full contents.
Download: Downloads the rest of the message from the server.
Reply: Opens a message addressed to the sender’s phone number.
Dismiss: Closes the notification and puts the message in your Inbox.
Menu: Opens a menu where you can select other options.
Viewing/playing a multimedia message
1. Go to your Today screen.
2. Press Messaging .
3. Press Left until you see MMS in the title bar.
4. From the Inbox, select the message you want to view.
5. If you’re viewing the message for the first time, playback begins automatically. Otherwise, select an item to play.
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Sending and receiving messages and email CHAPTER 5
6. Do any of the following:
Go the previous or next slide: Tap Previous or Next .
Pause or resume playback: Tap Pause or Play .
Save the item that is playing: Press Menu and select Save.
Go to the top of the message: Press Menu and select Message Overview.
Reply to the message: Press Menu and select Reply or Reply All.
Call the sender: Press Menu and select Call Sender.
Save the message as a template for other messages: Press Menu and select Save to Template.
7. Press O K .

Synchronizing your default email account

To send and receive messages for your default email account, simply synchronize your smartphone with your computer. See “Setting the synchronization schedule” on page 148 for details. During synchronization, new messages are copied to your smartphone’s Inbox, and messages in the smartphone’s Outbox are sent.
Synchronizing your other email accounts
To send and receive email messages for additional email accounts, such as an Internet Service Provider (ISP) account or an account that you access using a VPN server connection (typically a work account), follow these steps:
1. Go to your Today screen.
2. Press Messaging .
Tip
Your computer must be connected to the Internet when you sync your email.
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Did You Know
By default, email messages you send are saved in the Sent folder. If you want to save memory on your smartphone, you can turn this option off. In the Messaging list, press Menu and select Tools > Options. Select Message, and then uncheck the Keep copies of sent items in Sent folder box.
3. Press Left until you see the account you want to download in the title bar.
4. Press Menu and select Send/Receive to synchronize your smartphone with your email server.
Receiving attachments
1. Select the attachment (below the subject) to mark it for download.
2. Synchronize the email account that contains the message as described in the previous sections.
3. Select the attachment to open it.
If you have an Outlook E-mail account and want to download attachments automatically, do the following:
1. Press Start and select Programs.
2. Select ActiveSync .
3. Press Menu and select Options.
4. Select E-mail, and then select Settings.
5. Check the Include file attachments box.
6. Press OK .
To automatically download attachments from an IMAP4 email account (typically an ISP account) or an account that you access using a VPN server connection (typically a work account), do the following:
1. Go to your Today screen.
2. Press Messaging .
3. Press Menu and select Tools > Options.
4. On the Accounts tab, select the IMAP4 account name.
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Sending and receiving messages and email CHAPTER 5
5. Press Next until you reach Server information, and then select Options.
6. Press Next twice, and then select Get full copy of messages and When getting full copy, get attachments.
Using links in messages
When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately. Your smartphone automatically opens the appropriate application from the link.
1. Select a message in the list.
2. Select the phone number, email address, or URL (appears as underlined blue text).
Forwarding a message
1. Open the message you want to forward.
2. Press Menu and select Forward.
3. Address the message and enter any text you want to add.
4. Press Send .
Did You Know
Embedded images and objects cannot be received as attachments, unless you have an IMAP4 email account with TNEF disabled. Note that TNEF must be enabled to receive meeting requests.
Tip
To store attachments on an expansion card, press Menu, select Tools > Options. Select Storage and then check the Store attachments on a storage card box.
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Tip
Unread messages appear in bold. Messages you’ve read appear in plain text.
Did You Know
If you are working offline, messages that you deleted from the server are deleted from your smartphone the next time you connect or according to the options you selected.
Tip
To permanently remove messages from the Deleted Items folder, press Menu and select Tools > Empty Deleted Items.

Managing your messages

The status icons that appear next to each message in the Inbox and Outbox indicate the following:
An unread text message. An unread message with pictures or videos. An unread message with sound. A read text message. A read message with pictures or videos. A read message with sound. An urgent message. This icon appears below the message size on
the right side of the screen.
A message that was delivered (Sent folder only).
You can rearrange the messages in any folder or account.
1. Go to the Messaging account you want to arrange.
2. Select the Sort by list in the upper-right, and then select the sort method you want to use.
You can delete several messages at once from any folder.
1. Go to the Messaging account you want to delete the messages from.
2. Highlight the message(s) you want to delete. To select multiple messages, tap and drag the stylus across the messages.
3. Press Menu and select Delete.
4. Select Yes to move the items to the Deleted Items folder.
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Sending and receiving messages and email CHAPTER 5
Adding a signature to your messages
You can use a different signature with each Messaging account.
1. Go to the Messaging list.
2. Press Menu and select Tools > Options.
3. On the Accounts tab, select Signatures.
4. Select the account you want to create a signature for.
5. Check the box to add this signature to new messages you create with this account.
6. (Optional) Check the box to add this signature to messages you reply to or forward with this account.
7. Select the default signature text and enter the signature text you want to use.
8. Press OK .
Customizing your Messaging settings
1. Go to the Messaging list.
2. Press Menu and select Tools > Options.
3. Select the Message tab and set any of the following options:
When replying to e-mail, include
body: Indicates if the body of a message you received appears in your response to that message.
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Keep copies of sent items in Sent folder: Indicates if messages you send are stored in the Sent folder.
After deleting or moving a message: Specifies what you want to appear after you delete or move a text or email message.
4. Select the Address tab and set any of the following options:
In Contacts, get e-mail addresses from: Indicates whether you want to check Contacts in addition to any directory services for email addresses.
Verify names using these address books: Indicates which directory services you want to check for email addresses.
Add: Lets you add directory services to the list of address books.
5. Select the Storage tab and set any of the following options:
Store attachments on storage
card: Indicates whether you want to automatically store email attachments on an expansion card.
Empty deleted items: Indicates
whether you want to automatically empty the Deleted folder, and when you want this to occur.
6. Press OK .
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Sending and receiving messages and email CHAPTER 5
Customizing your multimedia messaging settings
1. Go to the Messaging list.
2. Press Menu and select Tools > Options.
3. On the Accounts tab, select MMS.
4. Set any of the following options:
Automatically Collect Messages:
Indicates if you want to automatically receive multimedia messages.
Confirm Message Deletion:
Indicates if you want deletion confirmation messages to appear.
Customizing your text messaging settings
1. Press OK .
2. Go to the Messaging list.
3. Press Menu and select Tools > Options.
4. On the Accounts tab, select Text Messages.
5. If you want to receive a notification when your text messages are delivered, check this box.
6. Press OK .
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n
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Before You Begi
You must subscribe to data services from Verizon Wireless.
Did You Know
You can add Pocket MSN to your Today screen. See “Selecting which items appear on your Today screen” on page 158 for details.
Tip
When you set up a Pocket MSN Hotmail account, you can access that account in the Messaging application. To access your instant messages, use the MSN application or the MSN plug-in on the Today screen.
Using Pocket MSN
Pocket MSN provides quick access to the following:
MSN Hotmail: Lets you read, write, send, and delete email. You can also manage your Hotmail folders.
MSN Messenger Contacts list: Lets you see who’s online and exchange instant messages (IM). Subscribe to status updates for selected contacts so you’re notified when they’re online.
Options: Lets you customize your Pocket MSN experience.
Signing in to Pocket MSN
1. Press Start and select Pocket MSN.
2. Select MSN Mobile Home.
3. Select Sign in.
4. Enter the email address and password for your Passport account or your Hotmail account.
• To create a Passport (IM) account, go
to www.passport.com
• To create a Hotmail account, go to
www.hotmail.com
.
.
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Browsing the web CHAPTER 5
Browsing the web
Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites you use on your computer, including those with security and advanced features, such as JavaScript and frames. To browse the web, you must subscribe to data services from Verizon Wireless.
Viewing a web page
By default, Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right.
1. Make sure your phone is on (see “Turning your phone on and off” on page 11).
2. Press Start and select Internet Explorer.
3. Highlight the address line, enter the address of the web page you want to view, and then press Center.
4. Press Menu , select View, and then select any of the following:
One Column: Arranges web pages into one column that is as
wide as the screen, so that you don’t have to scroll horizontally.
Default: Maintains a layout similar to what you see on a desktop
computer, but it makes items smaller and arranges the content so that you can see most of it without scrolling horizontally.
Desktop: Keeps the same layout and size as on a desktop
computer, which requires both horizontal and vertical scrolling.
Did You Know
You can also start a web search from your Today screen by selecting the Google Lookup field, entering the item you want to find, and then pressing Center.
Tip
To return to a recently viewed page, select the address line list, and then select the web address.
Tip
If you browse to a secure web page, the Lock icon in the address line appears closed instead of open.
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Did You Know
You can send email from a web page. Email addresses appear as links on web pages. After you configure an email application on your smartphone, you can select an email link to create a message to that address.
Tip
To send a link, press Menu and select Tools > Send Link via E­mail. Select the Messaging account you want to use to send the link.
Full Screen: Hides the status and navigation areas and fills the entire screen with the web page. To exit full screen mode, press
, or tap and hold anywhere on the screen and uncheck
Full Screen.
Show Pictures: Shows or hides pictures on web pages. Hiding pictures speeds up the time it takes to load pages.
5. Do any of the following:
• To view the previous page, press Back .
• To refresh the page with the latest content from the Internet, press Menu and select Refresh.
• To scroll through the page in One Column View or Default View, press Up or Down . In Desktop View, press Up , Down , Left , or Right to scroll in all directions.
• To follow a link to another web page, press Up or Down to highlight the link, and then press Center to go to the selected page. You can also tap the link on the screen with your stylus.
• To adjust the size of the text on web pages, press Menu , select Zoom, and then select the size you want.
• To view a web page’s properties, press Menu and select Tools > Properties.
6. Press OK to close Internet Explorer Mobile.
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Browsing the web CHAPTER 5
Creating a favorite
Favorites let you bookmark a web page so that you can instantly access it without entering the web address.
1. Go to the page you want to mark as a favorite.
2. Press Menu and select Add to Favorites.
3. (Optional) Select Name and enter a different description.
4. (Optional) Select the folder where you want to create the favorite.
5. Select Add.
Viewing a favorite
1. Press Start and select Internet Explorer.
2. Press Favorites .
3. Select the page you want to view in the list.
Tip
Create the folders where you want to store your favorites first. Once you create a favorite, you can’t move it to another folder.
Tip
To delete a favorite or folder, press Menu and select Favorites. Select the Add/Delete tab, highlight the item you want to delete, and then select Delete. Select Yes to confirm deletion, and then press OK.
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Did You Know
You can select the Downloads favorite to access the Verizon Wireless downloads page.
Tip
If Internet Explorer Mobile does not recognize a smartphone number as dialable, you can copy the phone number (as text) and paste it into the Phone Dial Pad.
Organizing your favorites
You can create folders to organize your favorites. For example, you can store travel links in one folder, stock links in another, and business links in a third folder.
1. Press Start and select Internet Explorer.
2. Press Menu and select Favorites.
3. Select the Add/Delete tab.
4. Select New Folder.
5. Enter a name for this folder, and then select Add.
6. Press OK .
Downloading files and images from a web page
You can download files that are usable on your smartphone, such as new applications, MIDI ringtones, or pictures that are specifically tagged for download.
1. Go to the page that contains the link to the file you want to download.
2. Press Left or Right to highlight the link to the file.
3. Press and hold Center, and then select Save As to download a file, or select Save Image to download an image.
4. Select Name and enter a new name for the file.
5. Select the Folder list, and then select the folder where you want to save the file.
6. Select the Location list, and then select where you want to store the file: Main memory or Storage card.
7. Press O K .
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