Palm Treo 700w User Manual
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Using Your Palm® Treo™ 700w Smartphone
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2006.01.08
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Copyright
Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, the Palm and
Treo logos, Palm, and Palm Powered are among the trademarks or
registered trademarks owned by or licensed to Palm, Inc. A portion of this
software includes software modules developed by the Independent JPEG
group. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. MPEG
Layer-3 audio decoding technology is licensed from Fraunhofer IIS and
Thomson. Palm, Inc. is an authorized licensee of the MultiMediaCard
trademark. All other brand and product names are or may be trademarks
of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or
loss resulting from the use of this guide. Palm, Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that may
arise through the use of this software. Palm, Inc. and its suppliers assume
no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup
copies of all important data on other media to protect against data loss.
PN: 406-10383-00
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Table of Contents
Welcome................................................................................................... 1
What’s in the box?.......................................................................................................2
What you need to use your smartphone...................................................................3
Chapter 1: Getting Started..................................................................... 5
Palm® Treo™ 700w smartphone overview...............................................................5
Installing the battery...................................................................................................8
Charging the battery...................................................................................................9
Turning your smartphone on/off .............................................................................11
Making your first call ................................................................................................12
Setting up your computer ........................................................................................14
Chapter 2: Learning the Basics............................................................ 17
Moving around the screen .......................................................................................17
Using the keyboard...................................................................................................23
Opening and closing applications ...........................................................................26
Using your Today screen..........................................................................................27
Synchronizing contacts and other info....................................................................28
Battery life..................................................................................................................29
Where to learn more.................................................................................................31
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Table of Contents
Chapter 3: Using Your Phone............................................................... 33
Phone overview.........................................................................................................33
Making calls...............................................................................................................37
Receiving calls...........................................................................................................41
Using voicemail.........................................................................................................42
Managing active calls ...............................................................................................43
More ways to manage calls......................................................................................46
Defining speed dial buttons .....................................................................................49
Using a phone headset.............................................................................................52
Chapter 4: Staying Organized.............................................................. 55
Contacts .....................................................................................................................55
Calendar.....................................................................................................................57
Tasks ..........................................................................................................................64
Notes ..........................................................................................................................67
Calculator...................................................................................................................70
Chapter 5: Staying in Touch................................................................. 71
Sending and receiving messages and email ..........................................................71
Using Pocket MSN ....................................................................................................90
Browsing the web .....................................................................................................91
Connecting to devices with Bluetooth
Beaming information with IR.................................................................................101
®
wireless technology ...............................97
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Table of Contents
Chapter 6: Playing Media Files .......................................................... 103
Pictures & Videos ....................................................................................................103
Windows Media Player Mobile..............................................................................112
Chapter 7: Staying Productive............................................................119
Word Mobile............................................................................................................119
PowerPoint Mobile..................................................................................................126
Excel Mobile ............................................................................................................128
Chapter 8: Managing Files and Applications ................................... 141
Finding information ................................................................................................141
Installing applications.............................................................................................143
Removing applications ..........................................................................................145
Setting synchronization options............................................................................146
Using expansion cards ...........................................................................................150
Chapter 9: Customizing Your Smartphone....................................... 157
Today screen settings.............................................................................................157
Phone settings.........................................................................................................159
System sound settings ..........................................................................................163
Display and appearance settings...........................................................................166
Application settings ................................................................................................168
Locking your smartphone and info........................................................................171
System settings.......................................................................................................175
Connection settings ................................................................................................182
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Table of Contents
Chapter 10: Finding Help.................................................................... 189
Transferring info from another device ..................................................................189
Trouble installing the desktop software?..............................................................190
Resetting your smartphone....................................................................................191
Performance ............................................................................................................195
Screen .....................................................................................................................196
Network connection................................................................................................197
Synchronization (ActiveSync
Email.........................................................................................................................204
Web ..........................................................................................................................208
Camera.....................................................................................................................209
Third-party applications..........................................................................................211
Error messages........................................................................................................213
Making room on your smartphone........................................................................214
Voice quality ............................................................................................................215
®
software) ..............................................................201
Glossary................................................................................................ 217
FCC ...........................................................................................................................219
Specifications....................................................................................... 225
Index ..................................................................................................... 227
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Welcome
Congratulations on the purchase of your Palm® Treo™ 700w
smartphone. In one compact and indispensable device, you now have
all of the following:
• An advanced mobile smartphone
• A Windows Mobile organizer with portable expansion capability
(MultiMediaCard/SD/SDIO)
• Web browsing with data speeds averaging 600Kbps
• A 1.3-megapixel digital camera (camera smartphone only)
• Mobile email
• Text and multimedia messaging
• A media player
• Microsoft Office Mobile suite
This guide helps you set up your Treo 700w smartphone and quickly
learn to use it.
NOTE: Phone and text messaging service require a service contract with
Verizon Wireless. Web, email, and messaging services require a service
contract and high-speed data service from Verizon Wireless. Actual data
speeds vary based on network capacity.
1
Tip
LOOK HERE: Don’t
miss the helpful tips
and crossreferences given in
this column.
Did You Know
The Verizon
Wireless businessto-business sales
department offers a
Treo 700w
smartphone without
a camera. If you
purchased your
smartphone from
this department,
check the packaging
to see if your
smartphone
includes a camera.
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CHAPTER 2
What’s in the box?
You should have received all of the following items in the Treo 700w
smartphone box:
Hardware
• Treo 700w smartphone
• Rechargeable battery
•AC charger
• USB sync cable
• Headset
Documentation and software
• setup poster
• Treo 700w Smartphone for Verizon Quick Reference Guide
• Using Your Palm Treo 700w Smartphone (this guide)
• Windows Mobile Getting Started Disc that includes the following:
• Microsoft Outlook 2002
• ActiveSync
• Additional software for your smartphone
• Welcome CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
• Palm warranty
®
desktop synchronization software
2 Using Your Treo 700w Smartphone
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What you need to use your smartphone CHAPTER 2
What you need to use your smartphone
As you work through the instructions in this guide, you need all the
items that came in the Treo 700w smartphone box (see “What’s in the
box?” on page 2) as well as the following:
• An activated mobile account with data services
• A location with wireless coverage for your smartphone
• An electrical outlet
• The computer you want to synchronize your personal information
with
NOTE: To use email, web browsing, or multimedia messaging, your
Verizon Wireless service plan must include data services.
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CHAPTER 2
4 Using Your Treo 700w Smartphone
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Getting Started
w
CHAPTER 1
Palm® Treo™ 700w smartphone overview
Top view
Antenna
Infrared (IR) port
5
Expansion
card slot
Ringer switch
Stylus
Did You Kno
The ringer switch
silences all sounds
when you need
quiet—no need to
navigate menus.
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CHAPTER 1
2006.01.08
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Tip
Be careful not to
scratch or crush your
smartphone screen.
Do not store it in a
place where other
items might damage
it. Visit
www.palm.com/
mytreo700wVerizon to
find a variety of useful
accessories, including
carrying cases that
protect the screen.
Front view
Indicator light (phone
and charge indicator)
Volume button
Side button
Action keys
Phone/Send
button
Earpiece
Start
button
5-way
navigator
OK button
Power/End button
Headset jack
Microphone
Multiconnector
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Back view
2006.01.08
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Palm® Treo™ 700w smartphone overview CHAPTER 1
Self-portrait mirror
Camera lens
(camera
smartphone
only)
Speaker
! ]
IMPORTANT
The Treo 700w smartphone speaker includes a large
Battery door release
magnet, so be sure not to store your smartphone near credit cards or
other items that could be demagnetized.
Using Your Treo 700w Smartphone 7
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CHAPTER 1
Tip
If your smartphone
does not turn on, you
need to connect it to
the AC charger to
charge it. Before you
can complete the
setup process, you
must also do a soft
reset. See
“Performing a soft
reset” on page 191.
Tip
You can buy an extra
battery as a spare for
long airplane trips or
periods of heavy data
use. Be sure to use
batteries from Palm
only.
Installing the battery
1. Use one hand to press the battery door release and use the other
hand to slide the battery door downward to remove it from your
smartphone.
2. Align the battery contacts with the phone contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45-degree angle and
then press it into place.
4. Slide the battery door onto the back of the smartphone until it clicks
into place.
5. Your smartphone screen turns on and the Treo screen appears. Wait
for the progress bar on the Treo screen to fill.
6. When the Windows Mobile screen appears, tap the screen with the
stylus to begin the setup process, and then follow the onscreen
instructions to set up your smartphone.
Battery
Battery door
release
Notch
contacts
Phone
contacts
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Charging the battery CHAPTER 1
Charging the battery
Before using your Palm Treo 700w smartphone, you need to charge the
battery. We recommend four hours for a full charge, or until the
indicator light is solid green. See “Battery life” on page 29 for tips on
maximizing the life of your smartphone’s battery.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. With the arrow on the connector facing up (toward your
smartphone screen), connect the charger cable to the bottom of
your smartphone.
Indicator light
3. Check the indicator light to confirm your smartphone is charging.
• Solid red indicates your smartphone is charging.
• Solid green indicates your smartphone is fully charged.
Tip
If the indicator light
does not turn on
when you connect
your smartphone to
the AC charger,
double-check the
cable connection and
the electrical outlet to
which it is connected.
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CHAPTER 1
Tip
To see how much
power is left in your
battery, tap the
onscreen battery icon.
Did You Know
Battery consumption
varies based on
personal usage.
Consumption factors
include signal
strength,
speakerphone usage,
and the type of calls
you make (data or
voice).
Did You Know
If your battery ever
becomes fully
drained, your info is
stored safely on your
smartphone until you
recharge the battery
or connect your
smartphone to a
power source.
When your smartphone is on (see “Turning your phone on and off” on
page 11), the onscreen battery icon displays the charging status:
A solid lightening bolt indicates the battery is connected to a
wall outlet and is charging.
A shaded lightening bolt indicates the battery is connected to
a wall outlet and is fully charged.
A partial battery without a lightening bolt indicates the battery
is not connected to a wall outlet and it has some power.
An exclamation point (
!) indicates the battery needs charging
immediately.
Battery
icon
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Turning your smartphone on/off CHAPTER 1
Turning your smartphone on/off
You can use the organizer features of your Palm Treo 700w smartphone
independently of the wireless features and applications. In other words,
the screen and phone are designed to be turned off and on separately.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that
you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. When your
smartphone locates a signal, Verizon Wireless and the signalstrength icon appear at the top of the screen, indicating you can
use the phone and Internet features (if supported by the local
network).
2. Press and hold Power/End again to turn off your phone off.
When your phone is off, the phone-off icon appears at the top of
the screen and your smartphone is not connected to any mobile
network. You can still use the organizer and other features.
Waking up the screen
To use the organizer features when your smartphone’s screen is off, you
need to wake up the screen. You can also turn off your smartphone’s
screen without turning off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Did You Know
The indicator light
flashes green when
your phone is on and
you’re inside a
coverage area. If
you’re outside a
coverage area, the
indicator light flashes
amber and no bars
appear in the signalstrength icon.
Tip
If Sound Mode is on
you hear a series of
tones when you turn
your phone on and
off. For more info on
Sound Mode see
“Setting the ringer
switch” on page 163.
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CHAPTER 1
[!]
Before You Begin
Make sure your phone
is on (see “Turning
your phone on and
off” on page 11).
Tip
The Dial Lookup list
might appear while
you are dialing a
number. Continue
entering numbers to
place the call. For
more info on the Dial
Lookup list, see
“Dialing by contact
name” on page 37.
Making your first call
We recommend that you charge your Palm Treo 700w smartphone for a
full four hours (or until the indicator light is solid green) before using it
for the first time.
1. If you do not see your Today screen,
press Phone/Send .
2. If you haven’t already activated your
phone, follow these steps before
continuing:
• Use the number pad on the keyboard
to enter
on the ZRRC letter keys).
• Press Phone/Send to dial.
• Follow the voice prompts to activate
your phone. A service provisioning message appears.
• Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss .
3. Use the number pad on the keyboard to
enter the number you want to call.
4. Press Phone/Send to dial.
5. When your call is complete, press Power/
End to end the call.
228 (these numbers appear
*
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Making your first call CHAPTER 1
Adjusting call volume
While a call is in progress, press the Volume button on the side of your
smartphone to adjust call volume.
Volume button
What’s my number?
1. Make sure your phone is on (see
“Turning your phone on and off” on
page 11).
2. If you do not see your Today screen,
press Phone/Send .
3. Press Menu .
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone
number below the title bar.
6. Press OK .
Look here for your
phone number
Tip
If your phone number
doesn’t appear on the
Phone Settings
screen, press OK, and
then turn your phone
off and back on again.
Repeat steps 1–6. If
your phone number
still doesn’t appear,
your phone has not
been activated. Turn
your phone off, wait a
few hours, and then
turn on your phone
and repeat these
steps. If your phone
number still does not
appear, please
contact Verizon
Wireless for
assistance.
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CHAPTER 1
Tip
You can also
synchronize your
smartphone with a
Microsoft Exchange
Server using
Microsoft Outlook for
Windows.
Setting up your computer
You can enter or change information on your smartphone or in
Microsoft Outlook on your computer, and then synchronize to
automatically update the info in both places—no need to enter the info
twice. We strongly recommend that you synchronize your smartphone
and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize, you need to install the desktop
synchronization software and connect the sync cable on your computer.
Even if you already installed a previous version of the ActiveSync
software, you must install the software that came with your smartphone
on the Windows Mobile Getting Started Disc.
System requirements
Your computer should meet the following minimum system
requirements:
• Windows 2000 or XP (later versions may also be supported)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Palm Treo 700w smartphone)
®
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Setting up your computer CHAPTER 1
Installing the desktop synchronization software
1. Close any applications that are currently running on your computer,
including those running in the background. Your computer needs to
have all its resources available to install the software.
2. Insert the Windows Mobile Getting Started Disc into the CD drive on
your computer.
3. Follow the onscreen instructions during the installation. The Install
program prompts you to synchronize for the first time. See
“Synchronizing contacts and other info” on page 28 for more info
on synchronization.
Connecting your smartphone to your computer
!]
IMPORTANT
Mobile device or from a Palm Powered
www.palm.com/us/support/Treo700wVerizon
computer for your new smartphone.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. Plug the USB sync cable into an available USB port or a powered
USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom
of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
If you’re transferring from previous a Windows
®
device, follow the steps at
before you set up your
[!]
Before You Begin
If you are installing on
a computer at work,
make sure your
company allows you
to install new
software. Contact
your company’s
IT department for
help.
Tip
Need additional help
installing the desktop
software? See
“Trouble installing the
desktop software?” on
page 190.
[!]
Before You Begin
Make sure you install
the desktop
synchronization
software from the CD
before you connect
the USB sync cable to
your computer.
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CHAPTER 1
Tip
For best performance,
plug your sync cable
directly into a USB
port on your
computer. If your
computer has USB
ports on both the front
and back, we suggest
using the back port. If
you use a USB hub,
make sure it is a
powered hub.
USB sync
cable
16 Using Your Treo 700w Smartphone
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Learning the Basics
CHAPTER 2
Moving around the screen
To move around the Palm® Treo™ 700w smartphone screen, you can
use the 5-way navigator or you can tap items on the screen with the
stylus. As you become familiar with your smartphone, you’ll find your
own favorite way to scroll, highlight, and select items.
The 5-way includes Right , Left , Up , Down , and Center buttons.
Center
Left
17
Up
Right
Down
Tip
Some third-party
applications may not
work with the 5-way
navigator, and you
must use the stylus
instead.
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CHAPTER 2
Tip
The arrow icons that
indicate directions on
the 5-way are different
from the onscreen
scroll arrows and the
arrows that indicate a
list is available (see
“Selecting options in
a list” on page 22).
Tip
Press and hold Option
while pressingLeft or
Right to automatically
go to the top and
bottom of a screen.
This extremely helpful
in applications such as
Messaging, Internet
Explorer, and Word.
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field
to field or page to page, or in some cases to highlight an item or option
in a list.
There are several methods of scrolling:
• Press the 5-way on the front of your smartphone. Press Right ,
Left , Up , or Down to move to the next field, button, or action
in that direction.
• Press and hold Option while pressing Up or Down to scroll
one screen at a time. These keys work just like the Page Up and Page
Down keys on your computer keyboard.
• Tap an onscreen scroll arrow.
• When viewing a screen with tabs,
such as when adding a contact, press
Left to switch from item scrolling to
tab scrolling.
• When inside a text field, press Right
or Left to move to the next
character, and press Up or Down
to move between lines.
• When inside a list, press and hold Up
or Down to rapidly scroll
through the list.
• Tap and drag the slider of an onscreen
scroll bar.
Scroll arrows
Scroll arrows
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Moving around the screen CHAPTER 2
Closing screens
To accept the information you entered on a screen and to return to the
previous screen, do one of the following:
•Press OK .
• Use the stylus to tap in the upper-right corner of the screen.
Highlighting and selecting items
On most screens, one item—a button, a list entry, or a check box—is
highlighted by default. The highlight identifies which item is affected by
your next action. Use the 5-way to move the highlight from one item to
another before opening or selecting it.
The highlight can take one of two forms, depending on what is
highlighted:
• Border glow: This highlights items such as
an onscreen button (such as OK, Dismiss, or
Hide), a check box, an option, or a web link.
• Reverse type (light text on a dark
background): This highlights items
such as a phone number, an email
address, text, or an item in a list.
After highlighting an item with the 5-way, you can select or activate it by
pressing Center, or by tapping the item with the stylus.
Tip
Experiment with
using the 5-way to
highlight different
screen elements.
The behavior of the
5-way varies slightly
in each application.
Once you become
familiar with the two
forms of highlights, it
is easy to learn the
specific behavior of
the 5-way in each
application.
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CHAPTER 2
Tip
When text is
highlighted, you can
press Backspace to
delete the highlighted
text.
Highlighting text
You can use the 5-way or the stylus to highlight text on the screen:
• 5-way: Press and hold Shift while pressing Right , Left ,
Up , or Down to extend the highlight in that direction.
• Stylus: Tap and drag the stylus across the text you want to
highlight. To highlight a word, double-tap it. To highlight a
paragraph, triple-tap it.
Using the action keys
The action keys are designed to give you quick access to relevant tasks,
so the action key items vary from application to application, and from
screen to screen, and in some cases may not be available at all. Action
keys activate the items that appear directly above them on the screen.
In most cases the right action key opens the menu, and the left
action key activates a specific command, such as New or Edit.
Remember that action key functions vary from screen to screen, so be
sure to check the onscreen label before pressing the action keys.
Left action key
activates this
command
Left action key
Right action key
activates this
command
Right action key
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Moving around the screen CHAPTER 2
Selecting menu items
In many applications, a menu provides access to additional features.
The menu is hidden until you press Menu . To get the most out of
your smartphone, it’s a good idea to familiarize yourself with the
additional features available through the menu in various applications.
1. Press Menu to display an
application’s menu.
2. Press Up or Down to highlight a
menu item.
3. If an arrow appears next to a menu item,
press Center or Right to display
additional options for that item, and then
press Up or Down to highlight a
menu item. To return to the main menu
without making a selection, press Left .
4. Press Center to select the menu item, or press Left or Menu
to close the menu and cancel your selection.
Selecting options in a shortcut menu
Most applications also provide access to context-sensitive, shortcut
menus—similar to the right-click menus on a computer. The shortcut
menu options vary based on the highlighted selection.
Did You Know
You can select most
menu items by
pressing a key on the
keyboard. To quickly
access a menu item,
press Menu followed
by the underlined
letter in the menu
item’s name.
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CHAPTER 2
Tip
You can also tap and
hold an item with the
stylus to open the
shortcut menu.
Tip
When selecting fields
you might not see the
downward pointing
arrow until you press
Center.
Did You Know
In fields where you
see a downward
pointing arrow but no
rectangle, you must
tap the arrow with
the stylus to expand
the field.
1. Scroll to the item where you want to
open the shortcut menu.
2. Press and hold Center to open the
shortcut menu.
3. Press Up or Down to highlight a
menu item.
4. Press Center to select the menu item or
press Left to cancel your selection.
Selecting options in a list
Lists let you select from a range of options.
You can identify whether a list is available
when you select the field. If a rectangle
appears around the field along with a
downward-pointing arrow, a list is available.
Lists are different from the menus described
earlier in this section.
To select from a list, do any of the following:
• Use the 5-way to highlight the field, and
then press Center to display the items in
the list. Press Up or Down to
highlight the item you want, and then
press Center to accept your selection.
• Use your stylus to tap the arrow, and then
tap the item in the list.
• To exit the list and cancel your selection,
press Left .
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Using the keyboard CHAPTER 2
Using the keyboard
Action key
Phone/Send
Start
Option
Shift
Space
Alt
Understanding the keyboard backlight
Your smartphone includes a keyboard backlight for low light conditions.
The keyboard backlight activates automatically when the screen turns
on. It turns off automatically when the screen turns off or when you are
on a call or playing music in the background for longer than the time
specified in Backlight Settings. The backlight also turns off when an
application’s power-saving features turn it off.
Entering lowercase and uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters,
do one of the following:
Action key
Power/End
OK
Backspace
Return
Shift
Tip
When using the
keyboard, most
people find it easiest
to hold the
smartphone with two
hands and to use the
tips of both thumbs
to press the keys.
Tip
You can change the
backlight shut-off
interval. Press Start
and select Settings.
Select the System
tab, and then select
Backlight. On the
Battery Power tab,
set shut-off interval.
Tip
You can turn off the
first letter
capitalization setting.
For details see
“Setting input
options” on
page 169.
Using Your Treo 700w Smartphone 23
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CHAPTER 2
Tip
The alternate
characters are
grouped according to
their similarity to the
corresponding key.
For example, the
alternate characters
available for the e key
are é, è, ë, and ê. If
you press the wrong
key, press Backspace
to return to the full list
of alternate
characters. You can
then press another
key.
• Press Shift , and then enter a letter. You don’t need to press and
hold Shift while entering a letter.
• Press Shift twice to turn on Caps Lock, and then enter a series of
letters. When Caps Lock is on, this symbol appears at the bottom of
the screen: . To turn off Caps Lock, press Shift again.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on
the keys. To enter these characters, do one of the following:
• Press Option , and then press the key of the desired character.
You don’t need to hold Option while pressing the key.
• Press Option twice to turn on Option Lock, and then press the
desired keys to enter a series of characters. When Option Lock is on,
this symbol appears at the bottom of the screen: . To turn off Option
Lock, press Option again.
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on
the keys using the alternate characters list.
1. Press Alt to display the alternate character list.
2. Narrow the list by pressing the key that corresponds to the
character you want. For example, to enter an é, press e. See the
table on the next page for a list of corresponding characters.
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character.
24 Using Your Treo 700w Smartphone
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