PackardBell MH4000 User Manual

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Server MH4000

User’s Guide

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Trademarks

Adaptec is a registered trademar k of Adaptec Corporation DigiBoard is a trademark of DigiBoard Corporation INTEL is a registered trademar k of I nt el Corpor at ion Mylex is a registered trademark of M y lex Corporat ion MS-DOS is a registered trademar k of M icr osof t Corpor ation Pentium is a registered tradem ar k of I ntel Corporation PS/2 is a trademark of Int er nat ional Business Machines Corporation Other product and company names are registered trademar ks and trademarks of their respect ive holders.

Printed in the United States of America.

PN: 101846-01 7/97

Safety Notices

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Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards.

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Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.

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Warning: T he detachable power supply cords are in t en ded to serve as disconnect devices.

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Warning: This equipment uses 3-wire, grounded power cords. To prevent electrical hazards, do not remove or defeat the ground prong on the power cords. Replace a power cord if it gets damaged. Contact your dealer for an exact replacement.

In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conduc t or, provide d wit h a m ol ded-on NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other end. The cord length must not exceed 9 feet (2.7 meters).

Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum, and must display an international agency approval marking. The cord must be suitable for use in the end-user country. Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country. The voltage change occurs via a switch in the power supply.

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Warning: Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user-replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer.

Safety Notices for Users Outside of the U.S.A. and Canada

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PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports.

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Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring. If you are unsure, check the building wiring to avoid remote earth conditions.

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Earth Bonding: For safe operation, only connect the equipment to a building supply that is in accordance with current wiring regulations in your country. In the U.K., those regulations are the IEE.

Care and Handli ng

Use the following g uidelines to properly h andle and care for your system.

Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it.

Keep the system away from magnetic forces.

Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it.

Protect the system from being bumped or dropped.

raham

Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.

Keep the system away from dust, sand, and dirt.

Bill GrahamContents

Chapter 1 Introduction

Chapter 2 Features

Chapter 3 Setup

Chapter 4 Configuring Your System

Chapter 5 Upgrades and Options

Chapter 6 Problem Solving

Appendix A Cabling

Appendix B Memory Configurat ions

Appendix C Option Boards

Appendix D Devices

Appendix E Network Operating Systems

Glossary

Equipment Log

Bill Graham

Chapter 1

Introduction

Contents

Organization ........................................................................ 1

Notational Conventions ......................................................... 3

Bill Graham

Organization

1-1

This guide tells you how to configure and upgrade your server. Its g oal is to familiarize you with your serv er and the tasks n ecessary f or system co nfiguratio n and upgrading.

Chapter 1

Introduc tion  Introduces you to the purpose and structure of this guide.

Chapter 2

Features  Gives you an over view of the server and describes majo r system co mponents.

Chapter 3

Setup  Tells you how to select a site, unpack the system, get familiar with the sy stem, make cable connections, and power on the system.

Chapter 4

Configuring Your System  Tells you how to configure the system and provides instructions for running the System Configur ation Utility (SCU), the BIO S Setup Utility and the SCSISelect Utility. This chapter also tells you how to configure function select switches and system board ju mpers in or der to set specif ic operatin g parameters.

Chapter 5

Upgrades and Options  Provides you w ith instructions for upgrading your system with optional processor, memory, options cards, and peripheral devices.

Chapter 6

Problem Solving  Con tains helpful inf ormation for solving p roblems that migh t occur with you r system.

Introduction

1-2

Appendix A

System Cabling  Inc ludes cabling in formation fo r the two onboard SCSI controllers and the RAID controller.

Appendix B

Memory Configurations  Defines the allowable memory configurations for your system.

Appendix C

Option Board s  Reserves a section of your user’s guide to stor e add-in adapter board installation procedures.

Appendix D

Devices  Reserves a section of your user’s guide to store add-on device installation procedures.

Appendix E

Network Operating Systems  Re serves a sectio n of your user’s guide to store your Network Operating System Configuration Guide.

Glossary  Defin es the standar d acrony ms and technical terms used in this manual.

Equipment Log  Provides you with a sample equipment log for documenting the system config uration and updates.

Introduction

Notational Conventions

The notation al conven tions listed below ar e used throughout this manual.

F1 A letter, nu mber, symbol, or word in CAPs represen ts a

key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard.

ENTER The ENTER key is interchan geably used as RET URN

and CARRIAGE RETURN. CTRL + ALT Two or th ree key n ames, separated by plus sign (s),

indicate multiple-key en tries. For example, CTRL + ALT + DEL means hold down the CTRL and ALT keys and press the DEL key.

1-3

The special notices listed below are used throughout this manual to emph asize specific in formation:

Warning : Warning in dicates a hazard th at can cause serious personal injury or death if the hazard is not avoided.

Caution: Caution indic ates a hazard that mig ht cause personal injury.

Notice: Notice indic ates the potential to d amage equipment or data is present if the user do es not take the nece ssary prec autions rec ommended by the Notice.

Note: Notes are use d to identify or amplify a point to the reader . A Note may be use d to emphasize a recommended sequence of steps.

Introduction

1-4

Introduction

Chapter 2

Features

Contents

Overview .............................................................................. 1

Expanding the Server as Needs Grow ................................ 2

Configuration Constraints.................................................. 3

System Feature Summary................................................. 4

Chassis Front F eatures and Controls ...................................... 6

Status LED Indicator Descriptions...................................... 8

Resetting the System .......................................................9

Chassis Rear Featur es and Controls ..................................... 10

Power Supply Stat us Lamp Descriptions........................... 11

System Board Features .......................................................12

Processor......................................................................15

Memory.........................................................................15

Bus Master I/O Expansion Slots ......................................16

Real-Time Clock/Calendar ............................................... 16

BIOS ............................................................................16

Video............................................................................ 16

SCSI Controllers............................................................17

Peripheral Controller ...................................................... 18

External Device Connect ors ............................................18

Keyboard and Mouse...................................................... 18

Peripheral Devices ......................................................... 18

SCSI-2 Hard Drive Bays .................................................18

SCSI Drive Hot-swap Backplane ...................................... 20

Removable Media Drive Bays..........................................21

Power System..................................................................... 22

Number of Power Supplies in a Configuration....................22

Server Security................................................................... 22

Mechanical Locks and Monitoring.....................................22

Software Locks via the BIOS Setup.................................. 24

User Passwords............................................................. 24

Hot Swap Power .................................................................24

Hot Swap FAN....................................................................25

Bill Graham

Overview

2-1

The server is a modular, multiprocessing server based on the Intel Pentium® Pro chip set. The chip set incorpo rates a modular sc aleable arch itecture th at integrate s a 64-bit bus interfac e with a pr imary and peer Peripheral Component Interconn ect (PCI) bus and an Extende d Industry Standard Arc hitectur e (EISA) bus. The ar chitectu re suppor ts Symmetrical Multiprocessing (SMP) and a variety of operating systems. Th e chassis and sy stem board are designed to meet the needs of the server marketplace.

The combin ation of compu ting perfor mance, memo ry capacity, and integr ated I/O prov ides a high performan ce envir onment for many application s includin g networ k server s and multi-use r systems.

The server is designed for use in applic ations where downtime must be minimized. To this e nd, the ser ver includes or has the option to include the following:

Optional power system redundancy; in a system

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configured with three power supplies, the system will continu e to operate with a single pow er supply failure.

Self-con tained power supply un its that can be easily

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installed or r emoved fr om the back of th e chassis. SCSI drive bays accessible from the front of the

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chassis. Hot-swap SCSI disk drive back plane; a failed d rive

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can be remo ved and a new drive installed without system power being turn ed off, if an optional Redundant Array of Independent Disks (RAID) controller modu le is installed.

High degree of SCSI disk fault tolerance and

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advanced disk array man agement fe atures thro ugh the use of RAID (Redundant Array of Independent Disks) technology, if an optional Redundant Array of Independent Disks (RAID) controller module is installed.

Features

2-2

Hardware monitors (temp erature an d voltage) an d

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software mon itors to indic ate failures. Easy access to all parts for ser vice.

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Expanding the Server as Needs Grow

The typic al minimum system co nfiguratio n could include the following:

Board set with 64 MB memory bo ard, system bo ard,

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and two processor boards with one Pentium microprocessor.

Diskette dr ive

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One SCSI hard drive

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CD-ROM drive

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Network add- in boards

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Two 330 Watt power supplies

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

Pro

Features

SCSI drive bac kplane

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Five ch assis hot swap fan mo dules (six fan s)

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Onboard 1 M B video memor y.

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As server/client needs grow, you can expand system processor capacity, memory, drives, an d the number of power supplies.

System board h as two slots for processo r boards.

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Each proc essor board may contain u p to two processors, for a configur able range of one, two, three, or four processors.

System board h as two vide o memory u pgrade

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sockets (512 K B each) for an additional 1 M B of video memor y.

Memory board supports 16 DIMM devices for a

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minimum memory size of 64 MB; max imum is 4 GB.

System board h as four EISA slo ts and six PCI slot s

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for add-in boards. The system board also h as a riser board for extern al I/O (serial, parallel, v ideo) interface s.

Chassis can ho ld 11 drives: 6 h ot-swap bays f or

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3 1/2-inch ultra wide SCSI-2 hard drives; three 5 1/4-inch half-heig ht bays for r emovable media drives with a CD-ROM re ader already installed in one bay; and two 3 1/2-in ch half-h eight bays w ith a diskette driv e already installed in one bay.

Chassis suppor ts up to three power sup plies. The

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third power supply can be added to provide redundant power.

Configuration Constraints

Power supplies are hot-swappable and are easily removed and installed. The third optional power supply provides r edundan t power so th at if one of the three power supplies fail, th e system will continu e to operate and the failed power supply can be hot swapped. Th at is, the failed power supply is removed and r eplaced without tu rning pow er off.

2-3

The system h as three 5 1/4- inch half- height bay s accessible from the front. These bays are convenient for diskette, tape, and CD-RO M drives (r emovable media) . Because of the EMI generated by hard drives, the increased susc eptibility to ESD, and coolin g requirements, hard drives shou ld not be installed in the 5 1/4-inc h half-h eight bays.

Features

2-4

System Feature Summary

The follow ing prov ides a summary of the system features:

Feature Description

Modular board set System is intended for use with a modular board set

based on Pentium Pro processor technology; from one to four processors and up to 4 GB of memory.

Add-in board support Rail and back panel slots support up to 10 add-in boards

(four EISA and six PCI). 3 ½-inch diskette drive 3 ½-inch diskette drive is externally accessible. One location for a 3 ½-inch

removable media device

One externally accessible 3 ½-inch half-height bay is available.

Six locations for 3 ½-inch SCSI-2 hard drives

Hot swap-capable backplane A hot swap-capable backplane is part of each 3 ½-inch

Three locations for 5 1/4-inch removable media devices

Power supply From two to three 330 Watt autoranging power supplies

Hot swap-capable cooling fans

The hard disk drive bay can hold six 3 ½-inch hot-

swappable ultra wide SCSI-2 hard drives. The bay is

secured behind a lockable metal EMI door; drives can be

swapped in or out of the system without powering it

down, if a Redundant Array of Independent Disks (RAID)

controller module is installed. The array of drives allows

easy setup of optional RAID applications.

drive bay assembly for SCSI drives. The backplane is

designed for wide ultra SCSI-2 devices that use the

industry standard 80-pin Single Connector Attach (SCA)

connector. The backplane consists of two rows of three

drive connectors.

Three externally accessible 5 1/4-inch half-height bays are available for diskette, CD-ROM, and/or tape drives.

are easily removed/installed for service. In a threesupply system, the third supply is redundant.

Each power supply has two integral cooling fans. Six more fans provide cooling for boards and drives.

Features

Security Mechanical: Key lock at the front and three metal

padlock loops (one at the back of each side panel, and one across the bottom of each power supply and power supply cage). One intrusion sensor for the hot-swap SCSI drive bay EMI door and two power inter-lock sensors one on each side of the chassis.

BIOS: Password enable.

Software: utilities, setup BIOS Setup, System Configuration Utility, and

SCSISelect Utility.

2-5

Features

2-6

Chassis Front Features and Contr ols

Figur e 2-1 shows th e server front ch assis features an d controls.

Figure 2-1. Front Chassis Features And Controls

C B

F G H I J

A Key lock Secures both front external doors. B Load/eject button, CD-ROM

reader

C Activity light, CD-ROM reader When lit, drive is in use. D Ejector button, 3 1/2-inch

diskette drive

E Activity light, 3 1/2-inch

diskette drive

Press to load CD and eject CD.

Press to eject diskette.

When lit, drive is in use.

Features

2-7

F DC power switch (convex

button)

G Reset switch (concave button) Press to cause a hard reset to the system;

H Power-on LED, green When green, power is present in system

I System alarm LED When green the system is OK. See Table

J Drive activity LED When green, internal disk drives are

K LCD panel Displays information about processor

L SCSI drive status LEDs Left to right: Drive present/power on;

Press to turn system DC power on or off.

the power-on self test (POST) will run.

(+5 and +12 VDC). When off, power is turned off or power source is disrupted. See Table 2-1 for a list and description of the LED system status indicators.

2-1 for a list and description of the LED system status indicators.

being accessed. See Table 2-1 for a list and description of the LED system status indicators.

type and system failures (error and diagnostic information).

drive active; drive faulty. Each drive has three LEDs visible above the bay from the front. See Table 2-2 for a list of SCSI disk drive status LED indicator descriptions.

Features

2-8

Status LED Indicator Descriptions

Table 2-1 lists the sy stem status LED indic ators along with a descr iption of each LED indicator . Table 2-2 lists the disk dr ive status LED pan el indicator s along with a description of each LED indicator.

Table 2-1. System Status LED Indicators

LED Status Description Response

Power Off Power OFF None required (normal)

Green Power ON None required (normal) Amber System power supply failure Replace failed power

supply module.

Status Off Power OFF None required (normal)

Green No alarms None required (normal) Amber Abnormal condition

(see Table 2-3).

Disk Off Not accessing disk drives None required (normal)

Amber Internal disk drive failure Replace disk drive Green Accessing disk drives None required (normal)

Replace failing part.

Table 2-2. Disk Drive Status LED Panel Indicators

LED Status Description Response

Disk Drive Power

Disk Drive Activity

Disk Drive Status

Off Disk drive power is OFF None required (normal)

Green Disk drive power is ON None required (normal) Off Not accessing disk drives None required (normal)

On Accessing disk drives None required (normal Off No alarms None required (normal)

Amber Internal disk drive failure Replace disk drive.

Features

Table 2-3. System Status Abnormal Conditions

LED (Amber) Conditions

System Status Unit fan alarm

Memory multi-bit error (SERR) P6 bus error (SERR) Thermal sensor (from SCSI distribution board) Temperature (heceta) Voltage (heceta) CPU thermal trip (heceta) Chassis intrusion (front cover) PCI PERR# (OPB/ESC detect) PCI SERR# CPU internal error WDT IOCHK

Resetting the System

There are several ways to reset the system:

Reset button - p ressing th is button clear s system

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memory, restarts POST, and reloads th e operating system. Power on/off - turning the power off and then on

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with the po wer button on the fr ont of the sy stem has the same eff ect as pushin g the Reset bu tton, except th at power is halted to all peripherals.

2-9

Features

2-10

Chassis Rear Features and Contr ols

Figur e 2-2 shows th e server rear ch assis features an d controls.

Figure 2-2. Rear Chassis Features and Controls

O Q P

H J

M K

A AC input power

connector

B Power supplies (three

shown)

One at the top of the power supply cage that supplies AC power for all the power supplies.

Possible configurations, installed from left most bay: 2 supplies (nonredundant)

3 supplies (one redundant)

C Security padlock loops One on each side at the top rear of the chassis, one on the

power supply cage, and one on each power supply module.

D Keyboard PS/2-compatible 6-pin mini-DIN connector. E Mouse PS/2-compatible 6-pin mini-DIN connector. F — Reserved

Features

G COM2 COM2 serial port 9-pin connector. H COM1 COM1 serial port 9-pin connector. I External-SCSI Narrow-SCSI 50-pin connector

2-11

J Function select

switches

See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide.

K Dump button See Configuring Switch and Jumper Settings in Chapter 4

of this User’s Guide.

L VGA VGA monitor 15-pin connector. M Printer LPT1 25-pin Centronics-compatible parallel port

connector.

N PCI slots Six PCI add-in board slot locations. O Knockouts Available to route SCSI signals to peripheral boxes. P Knockouts Available to route SCSI signals to peripheral boxes. Q EISA slots Four EISA add-in board slot locations. R Power supply status

See Table 2-4 for status descriptions.

lamps

Power Supply Status Lamp Descriptions

Table 2-4 lists the pow er supply status lamps.

Table 2-4. Power Supply Status

LED Status Description Response

DC Power Off Power is Off None required (normal) Green Power is On None required (normal) Alarm Off No alarm None required (normal)

Amber

Power failure Abnormal power temperature Power FAN alarm DC-Power alarm

Replace power supply Clean air passages Replace power supply Replace power supply

Features

2-12

System Board Featur es

The board se t includes th e system board, one memory board, and two proce ssor boards. F igures 2-3, 2-4, and 2-5 show th e major compo nents on th e system board , processor board, and memory boar d, while th e following summarizes the bo ard set featur es.

Board set summary Feature description

Multiple processor support

Upgradable memory Sixteen DIMM sockets on the memory board, supporting up to

Add-in board support Four dedicated EISA bus slots and six dedicated 32-bit PCI

SCSI controller Two onboard SCSI-2; ultra wide SCSI channel and narrow

BIOS Flash memory-based BIOS (Basic Input/Output System ) and

Video Integrated super VGA controller ships with 1 MB of video

External device connectors

Clock Real-time clock/calendar (RTC).

Two processor sockets; up to two Pentium Pro microprocessors on each processor board.

4 GB memory using 256 MB DIMMs.

slots on the system board.

SCSI channel support (PCI-based).

Setup utilities.

memory. For optional 1 MB of video memory, two onboard upgrade sockets (512 KB each) are available that increases total video memory size to 2 MB.

Onboard connectors for two serial ports, parallel port, narrow SCSI port, PS/2-compatible keyboard and mouse, and VGA monitor.

System hardware monitoring

Configuration utilities

Features

Detects chassis intrusion and contains sensors for temperature, voltage, and fan failure.

System Configuration Utility (SCU) and SCSISelect Utility.

Figure 2-3. System Board Connector and Component Locations

2-13

C K

Reserved

C Q

B C D E F G H I J

EISA expansion slots

Configuration jumpers

PCI expansion slots

Reserved

Fan connector (CPU Rear)

Real time clock battery

I/O riser board connector

Processor #1 board connector

Processor #2 board connector

Features

2-14

K L M N O P Q R S T

Optional Video DRAM sockets

Narrow SCSI connector

SCSI status cable connector

Memory board connector

Diskette connector

Front panel connector Fan connector (CPU Front)

Non-volatile memory

Wide SCSI connector

Fan connector (Option Board).

Figure 2-4. Processor Board Component Locations

Features

A B

A B C D

DC to DC converter for processor #0 or #1

DC to DC converter for processor #2 or #3

Processor #2 or #3

Processor #0 or #1

Figure 2-5. Memory Board Component Locations

2-15

Processor

P11 P12

P13 P14

P15 P16

P17 P18

Bank 0

Bank 1

Bank 2

Bank 3

P4 P5

P6 P7

P8 P9

P10

The system includes two processor boards capable of supporting up to four Pentium Pro processors (two per board). Eac h proc essor board h as two proc essor sock ets. The board contains DC to DC converters for power to each processor (Figure 2-4, A and B). The Pen tium Pro processors plug into a Zero Insertion Force (ZIF) sockets on this board (Fig ure 2-4, C an d D). An o ptional second Pentium Pro processor enhances performance and enables

symmetric mu ltiprocessing (SMP). Both processo rs access th e same memory an d I/O spac e and tasks can run on either CPU if your operating system (OS) supp orts SMP.

M emory

The memory board con tains sixteen 168- pin DIMM sockets (Fig ure 2-5). The minimum sy stem configuration includes 64 MB (using two 32 MB DIMMs) of system memory. 16 DIMM sockets allow for system memory expansion to 4 GB (using sixteen 256 MB DIMMs). ECC generation /check ing is provide d for detection and correction of memory errors.

Note: Only use DIMMs approved for use in this server system. Call yo ur custome r servic e represen tative for information.

Features

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