Packard Bell EasyNote TJ78, EasyNote TJ77, EasyNote TJ76, EasyNote TJ75 Service Manual

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ENTJ75 / ENTJ76 / ENTJ77 / ENTJ78

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the ENTJ75 / ENTJ76 / ENTJ77 / ENTJ78 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 7

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the capacitive touch keys . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 2: System utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents

Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 29

BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 38

Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . . . . . . . . 43

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the multimedia board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Replacing the modem board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Replacing the LCD front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Replacing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Replacing the LCD panel hinge brackets . . . . . . . . . . . . . . . . . . . . . . . 103

Replacing the power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Replacing the Kensington lock cap . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Replacing the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Testing the keyboard or auxiliary input device . . . . . . . . . . . . 117

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 120

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Bottom view – Discrete model . . . . . . . . . . . . . . . . . . . . . . . . 137

Bottom view – UMA model . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .139

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 147

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Microsoft® Windows 7® Compatibility Test . . . . . . . . . . . . . . . . . . . 148

Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 151

iii

Contents

CHAPTER 1

System specifications

• Preface

• Features

• System block diagram

• Hardware specifications and configurations

• Notebook product tour

Preface

Conventions

The following conventions are used in this manual:

Warning

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indicates information that is important to know for the proper completion of

a procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

CHAPTER 1: System specifications

Features

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Platform

• Processor

• Intel Core i3 Processors: 330M (2.13 GHz), M620 (2.5 GHz), 350M

(2.26 GHz)

• Intel Core i5 Processors: 430M (2.26 GHz), 520M (2.4 GHz), 540M

(2.53 GHz)

• Intel Core i7 Processors: 620M (2.66 GHz)

• Core logic: Mobile Intel HM55 Express Chipset

• Wireless: Intel WiFi Link 5300/5100, Atheros b/g/n

System memory

• DDR3 SO-DIMM

• Data rate supported: 800/1066/1333 MT/s

• Maximum memory: 4 GB (using two SO-DIMM modules)

Display and graphics

• 15.6" WXGA TFT LCD display panel

• VGA controller:

• Discrete model: ATI Madison Pro / Park XT with DDR3-800 1 GB VRAM

• UMA model: Integrated in the Mobile Intel HM55 Express Chipset

• Dual independent display support

• 16.7 million colors

• MPEG-2/DVD hardware-assisted capability (acceleration)

• MPEG-2/DVD decoding (for selected models)

• WMV9 (VC-1) support (acceleration)

• WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth

Digital Content Protection) support

Storage subsystem

• Industry standard 2.5” 160–640 GB hard disk drive

• Optical drive options:

• Blu-ray Disc™/DVD-Super Multi double-layer drive

• DVD-Super Multi double-layer drive

• 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard

(MMC), Memory Stick Card™ (xD)

(MS), Memory Stick PRO™ (MS PRO), xD-Picture

Input devices

CHAPTER 1: System specifications

• 99-, 100-, or 103-key keyboard, 2.5 mm (minimum) key travel

• Twelve function keys, four cursor keys, two Windows

keys

• Touchpad pointing device

• Capacitive touch keys

Audio

• Two built-in stereo speakers

• Built-in microphone on webcam

• Realtek ALC272 codec

• Supports Dolby Advanced Audio technology

• MS-Sound compatible

Communication

• Integrated webcam

• WLAN: Intel

• WPAN: Bluetooth

• LAN: 10/100/1000 Ethernet

WiFi Link 5300/5100 a/b/g/n, Atheros b/g/n

2.0+EDR (Enhanced Data Rate)

I/O ports

• USB (four)

• External display (VGA) port

• Ethernet (RJ45)

• Modem (RJ11)

• Headphone/SPDIF Audio Out

• Microphone in

• DC in jack for AC adapter

• 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

• HDMI™ port with HDCP support

Security

• Kensington lock slot

• BIOS-based user, supervisor, and HDD passwords

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Physical specifications

• Dimensions: 372 × 259 × 26 / 37 mm (14.65 × 10.2 × 1.02 / 1.46 in)

• Weight: 3.1 kg (6.83 lb)

Environmental specifications

• Temperature

• Operating: 32 °F to 90 °F (0 °C to 35 °C)

• Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

• Humidity (non-condensing)

• Operating: 10% to 90%

• Non-operating: 5% to 95%

CHAPTER 1: System specifications

System block diagram

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Hardware specifications and configurations

CPU

Item Specification

CPU type

Core logic Mobile Intel HM55 Express Chipset

Socket type LGA 1156 (Socket H)

Controllers

Item Controller

Core logic Mobile Intel HM55 Express Chipset

VGA

Intel Core i3 Processors: 330M (2.13 GHz), M620 (2.5 GHz), 350M (2.26 GHz)

Intel Core i5 Processors: 430M (2.26 GHz), 520M (2.4 GHz), 540M (2.53 GHz)

Intel Core i7 Processors: 620M (2.66 GHz)

Discrete model: ATI Madison Pro / Park XT with DDR3-800 1 GB VRAM

UMA model: Integrated in the Mobile Intel HM55 Express Chipset

LAN Broadcom BCM57780

USB 2.0 Mobile Intel HM55 Express Chipset

Bluetooth Broadcom BCM2046

Wireless 802.11

Memory card reader Alcor AU6433

Audio codec Realtek ALC272

Intel WiFi Link 5100

Intel WiFi Link 5300

Atheros AR5B91/HB93 b/g/n

Atheros XB63 b/g

BIOS

Item Specification

BIOS vendor Phoenix

BIOS version v1.06

Item Specification

Supported protocols

BIOS password control Manually set

ACPI 1.0b/2.0/3.0 compliance

PCI 2.2

System/HDD password

Security Control

INT 13H Extensions

PnP BIOS 1.0a SMBIOS 2.4

BIOS Boot Specification

Simple Boot Flag 1.0

Boot block

PCI Bus Power Management Interface Specification

USB Specification 1.1/2.0

IEEE 1394 1.0

USB/1394 CD-ROM Boot Up support

PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

IrDA 1.0

Intel AC97 CNR Specification

WfM 2.0

PXE 2.1

Boot Integrity Service Application Program Interface (BIS) 1.0

PC99a and Mobile PC2001 Compliant

Memory

Item Specification

CHAPTER 1: System specifications

Memory controller Built-in

Memory size 0 MB (no on-board memory)

SO-DIMM socket number 2 sockets

Supports maximum memory size

4GB

Supports SO-DIMM type DDR3

Supports data rate 800/1066/1333 MT/s

Supports SO-DIMM

204-pin SO-DIMM

package

Memory module combinations

You can install memory modules in any combination as long as they match the above specifications.

Hard disk drive

Item

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Models Seagate

Capacity (MB) 160000 250000 320000 500000 640000

Bytes per sector 512 512 512 512

Data heads 3/4 4 4 4

Drive Format

Disks 2 2 2 2

Spindle speed (RPM)

Performance Specifications

Buffer size 8 MB 8 MB 8 MB 8 MB 8 MB

Interface SATA SATA SATA SATA SATA

Max. media transfer rate (disk-buffer, Mbytes/s)

ST9160314AS To sh i ba MK1655GSX HGST HTS545016B9A 300 WD WD1600BEVT22ZCTO

5400 RPM 5400 RPM 5400 RPM 5400 RPM 5400 RPM

540 540 850 3.0 GB/s (Max.)

Seagate ST9250315AS To sh ib a MK2555GSX HGST HTS545025B9A 300 WD WD2500BEVT-22Z CT0

Seagate ST9320325AS Toshiba MK3263GSX HGST HTS545032B9A 300 WD WD3200BEVT-22Z CT0

Seagate ST9500325AS To sh i ba MK5055GSX HGST HTS545050B9A 300 WD WD5000BEVT-22Z AT0

Buffer to Host

WD WD6400BEVT-22A 0RT0

3.0 GB/s

DC Power Requirements

Voltage tolerance

5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5%

Optical drive

Item Specification

Models HLDS Super-Multi Drive GT30N

Performance Specification

Transfer rate (KB/sec)

Buffer Memory 2MB

Interface SATA

PLDS Super-Multi Drive DS-8A4SH Sony Super-Multi Drive AD-7585H Toshiba Super-Multi Drive TS-L633C

Sustained:

with CD: Max 3.6Mbytes/sec

with DVD: Max 10.08Mbytes/sec

HLDS BD Combo 1CT21N PLDS BD Combo DS-4E1S Pioneer BD Combo BDC-TD01RS Sony BD Combo 4X BC-5500H

Sustained:

with CD: Max 3.6Mbytes/sec

with DVD: Max 10.8Mbytes/sec

with BD: Max 11Mbytes/sec

for CD/DVD: 2MB

for BD: 4.5MB

Item Specification

CHAPTER 1: System specifications

Applicable disc format

CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°”R Dual

Blu-Ray: BD-R, BD-R DL, BD-RE, BD-RE DL

Loading mechanism

Load: Manual Release: (a) Electrical (Release Button), (b) ATAPI command, (c) Emergency

Power Requirement

Input Voltage 5 V +/- 5% (Operating) 5 V +/- 5% (Operating)

LCD

Item Specification

Vendor

Screen diagonal (mm) 15.6 inches

Resolution support (pixels)

Pixel pitch 0.204 x 0.204

Pixel arrangement R.G.B. Vertical Stripe

Display mode Normally white

Typical white luminance (brightness)

Luminance uniformity 1.25 max.

Contrast ratio 400:1, 500:1 or 650:1

AUO

CMO

Innolux

Samsung

800×600

1024×768

1280×720

1280*768

1360×768

1366×768

200 or 220 nits

Item Specification

Response time (msec) 8

Nominal input voltage VDD +3.3V

Viewing angle (degree) Horizontal: Right/Left Vertical: Upper/Lower

Temperature range( C) Operating Storage (shipping)

45/45 15/35

0 to +50

-40 to +60

Keyboard

Item Specification

Keyboard controller Winbond WPC773

Total number of keypads 99/100/103-key

Windows logo key Yes

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Internal & external keyboard work simultaneously

Plug USB keyboard to the USB port directly

Pointing device

Item Specification

Type

Buttons Left/Right

Synaptics TM00540-001 Touchpad

ALPS KGDFF0031A Touchpad

Memory card reader

Item Specification

Controller Alcor AU6433

Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)

Compliancy

Complies to SDIO Host Interface Specification Rev 1.0

Supports MMC, MMCplus, SD Memory, and SDIO cards

SDIO Version 1.10 compliant with High-Speed Mode

SD Host Interface Specification v1.0

SD Host Interface Specification v2.0

SD HC (High Capacity SD memory card)

Supports SD memory card, with CPRM security

Complies to MultiMediaCard™ Version 4.0

Supports Memory Stick™ and MS PRO media cards

Supports xD-Picture™ card and SmartMedia™ cards

CHAPTER 1: System specifications

Audio

Item Specification

Audio codec Realtek ALC272

Audio onboard or optional Built-in

Mono or stereo Stereo

Resolution 24-bit DAC and ADC

Compatibility HD Audio

Sampling rate 192 kHz maximum sample rate

Internal microphone With webcam

Internal speaker/quantity 2 speakers

Wired LAN

Item Specification

LAN chipset Broadcom BCM57780

Supports LAN protocol 10/100/1000 Mbps

LAN connector type RJ45

LAN connector location Left side

Features

Integrated 10/10/1000 BASE-T transceiver

PCI v2.2 compliant

Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification

Chipset Broadcom BCM2046

Data throughput 2.1 Mbit/s

Protocol Bluetooth 2.1

Interface USB (board level)

Connector type Wireless via Bluetooth protocols

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Wireless LAN

Item Specification

Chipset

Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N

Protocol

Interface PCI bus (mini PCI socket for wireless module)

Intel WiFi Link 5100

Intel WiFi Link 5300

Atheros AR5B91/HB93 b/g/n

Atheros XB63 b/g

WNC WiMAX

IEEE 802.11a

IEEE 802.11b

IEEE 802.11g

IEEE 802.11 Draft-N

IEEE 802.16e

USB

Item Specification

Chipset Mobile Intel HM55 Express Chipset

USB compliancy level 2.0

OHCI USB 1.1 and USB 2.0 host controller

Number of USB ports 4

Location

Two on the left side

Two on the right side

Buttons/Indicators/Ports

Item Specification

Buttons

Indicators

Ports

Power button

Capacitive touch keys

Bluetooth

Hard drive

Num lock

Caps lock

Battery charge

Power

USB (four)

External display (VGA) port

Ethernet (RJ45)

Modem (RJ11)

Headphone/SPDIF Audio Out

Microphone in

DC in jack for AC adapter

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

HDMI™ port with HDCP support

CHAPTER 1: System specifications

Camera

Item Specification

Model Chicony 0.3M DV Calla / Camellia

Interface USB 2.0

Resolution 0.3 M pixels (640x480)

Signal to noise ratio 42 dB

Sensor CMOS 1/4

Power 5 V

Built-in microphone Yes

LED No

Fans

CPU temperature (° C) Fan speed (rpm) Acoustic level (dBA)

45-50 0-3000 29

55-66 0-3300 33

68-74 3300-3800 38

78-83 3800-4100 40

86-91 4100-4800 40

Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W shut down at 105 °C

Battery

Item Specification

Vendor

type Li-ion

Pack capacity 4400mAH–5800mAH

Number of battery cell 6

Package configuration 3 cells in series, 2 series in parallel

Panasonic

Samsung

Sanyo

Sony

Simplo

Normal voltage 11.1V

Charge voltage 12.6V (max)

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Power supply

Item Specification

Vendor

Input rating 90V AC to 264V AC, 47Hz to 63Hz

Maximum input AC current 1.7A (max)

Output rating 19V DC, 3.42A, 65W

Delta Liteon Hipro

Power savings

ACPI mode Power Management

Mech. Off (G3) All devices in the notebook are turned off completely.

Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely.

Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

Suspend to RAM (S3)

CPU set power down

VGA suspend

PCMCIA suspend

Audio power down

Hard drive power down

Optical drive power down

Super I/O low power mode

Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior

to powering off the whole system.

CHAPTER 1: System specifications

Ventilation fan

Ethernet jack

USB port

Kensington lock slot

Power connector

Monitor port

HDMI out jack

Microphone jack

Headphone jack

Memory card reader

Notebook product tour

Important

Case color may vary from that shown in the pictures.

Front View

Component Icon Description

Left View

Ventilation fan Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Component Icon Description

Kensington™ lock slot

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

Power connector Plug the AC adapter cable into this connector.

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end

Monitor port Plug an analog VGA monitor or projector into this port.

HDMI out jack

HDMI

of the cable into a cable modem, DSL modem, or an Ethernet network jack.

Plug an HDMI device, such as a high definition television, into this optional jack.

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DVD drive

USB port

Modem

jack

Power button

Component Icon Description

Right View

USB port Plug USB devices (such as a diskette drive, flash drive, printer,

Microphone jack Plug a microphone into this jack.

Headphone jack Plug amplified speakers or headphones into this jack. The built-in

Memory card reader

scanner, camera, keyboard, or mouse) into these ports.

speakers are turned off when speakers or headphones are plugged into this jack. Headphone with SPDIF support

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards.

Component Icon Description

USB port Plug a USB device (such as a diskette drive, flash drive, printer,

DVD drive Insert CDs or DVDs into this drive.

Modem jack Plug a dial-up modem cable into this optional jack.

Power button Press to turn the power on or off. You can also configure the

scanner, camera, keyboard, or mouse) into this port.

power button for Sleep/Resume mode.

Rear View

Ventilation fan

Ventilation slots and cooling fan

Battery

lock

Battery latch

Memory/ Hard drive bay

CHAPTER 1: System specifications

Component Icon Description

Bottom View

Ventilation fan Helps cool internal components.

Component Icon Description

Battery Provides power when the notebook is not plugged into AC power.

Battery lock Slide to unlock the battery.

Battery latch Slide to release the battery.

Memory bay Memory modules are located in this bay.

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Keyboard

Capacitive touch keys

Status

indicators

Speakers

Touchpad

Power/Battery

indicators

Component Icon Description

Keyboard area

Hard drive bay

Ventilation slots and cooling fan

The hard drive is located in this bay.

Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Component Icon Description

Speakers Left and right speakers deliver stereo audio output.

Capacitive hotkeys / status indicators

Keyboard Provides all the features of a full-sized, computer keyboard. For more

Power indicator

Battery charge indicator

Inform you when there is media activity or when a button has been pressed that affects how the keyboard is used. When a function is enabled, the touch key is lit up. For more information, see “Using the

status indicators” on page 21 and “Using the capacitive touch keys” on page 24.

information, see “Using the keyboard” on page 21.

LED on - Notebook is on.

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

LED off - Notebook is off.

Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

LED orange - Battery is fully charged. LED blinking orange - Battery is charging. LED blinking red - Battery charge is very low. LED solid red - Battery is malfunctioning.

CHAPTER 1: System specifications

We bc am

Microphone

Component Icon Description

LCD panel

Touchpad Provides all the functionality of a mouse. For more information, see

Capacitive touch keys

Component Icon Description

Webcam Use to let others see who they are communicating with when making

“Using the touchpad” on page 25.

Press to access capacitive touch key function. For more information, see

“Using the capacitive touch keys” on page 24.

VoIP calls. For more information, see “Using the webcam” on page 26.

Microphone Use to talk through when making Voice over Internet Protocol (VoIP)

calls.

Using the status indicators

Bluetooth

HDD

Caps lock

Num lock

Battery

Power

Function

keys/

System

keys

key

Windows key

Application key

Arrow keys

Numeric keypad/ Navigation keys

Important

If none of the indicators are on, you may need to press FN+F1 to toggle the

status indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen.

Indicator Icon Description

Power indicator

Battery charge indicator

Caps lock

Num lock

Hard drive

Bluetooth

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LED on - Notebook is on.

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

LED off - Notebook is off.

LED blue - Battery is fully charged.

LED red - Battery is charging. Important: This LED only lights up when your notebook is connected to AC power.

LED on - Caps lock is turned on.

LED off - Caps lock is turned off.

LED on - Num lock is turned on.

LED off - Num lock is turned off.

LED blinking - The drive is being accessed.

LED off - The drive is not being accessed.

LED on - Bluetooth communication is turned on.

LED off - Bluetooth communication is turned off.

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

CHAPTER 1: System specifications

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions in programs.

System keys Press these colored keys in combination with the F

Navigation keys Press these keys to move the cursor to the beginning of a line,

N key Press the FN key in combination with a colored system key to

Windows key Press this key to open the Windows Start menu. This key can also

Application key Press this key for quick access to shortcut menus and help

Arrow keys Press these keys to move the cursor up, down, right, or left.

For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

perform specific actions. For more information, see “System key

combinations” on page 22.

to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

perform a specific action.

be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).

assistants in Windows.

N key to

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold FN, then press this system key...

To...

Turn the capacitive touch key LEDs on or off. For more information, see

“Using the status indicators” on page 21.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.

Toggle the notebook display in the following order:

The LCD

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

Both displays at the same time

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Press and hold FN, then press this system key...

To .. .

Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work. For more information, see “Left View” on page 16.

Mute the sound. Press the key combination again to restore the sound.

Turns the display screen backlight off to save power. Press any key to return.

Play/ Pause—Plays or pauses the CD or DVD.

Stop—Stops playing the CD or DVD.

Previous—Skips back one CD track or DVD chapter.

Next—Skips ahead one CD track or DVD chapter.

CHAPTER 1: System specifications

PowerSave

Touchpad toggle

Wireless switch

Decrease volume

Increase volume

Mute

(only for certain models)

MyBackup

Programmable key

Touchpad toggle

Wireless switch

Decrease volume

Increase volume

Mute

(only for certain models)

MyBackup

Using the capacitive touch keys

Button Description

PowerSave key—Press to put the notebook into power-saving mode. The button lights up red when this happens. Press this key again to return to your previous settings.

Programmable key—The programmable key will run the Launch Manager, you can assign an application as your needed. (only for certain models)

MyBackup key—Press to create a data backup in three easy steps: select source, select destination, and backup schedule (manual or automatic). The button lights up red during the backup process.

Wireless switch—Turn the optional IEEE 802.11 wireless network radio on or off. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication.

Touchpad toggle—turn the internal touchpad on and off.

Mute—mutes the sound. Press again to restore the sound.

Decrease volume—press to decrease volume.

Increase volume—press to increase volume.

Using the touchpad

Left button

Right button

Touchpad

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

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You can use the left and right buttons below the touchpad to select objects.

To... Do this...

Move the pointer on the screen.

Select an object on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.

CHAPTER 1: System specifications

Webcam

Microphone

To .. . Do this...

Start a program or open a file or folder.

Access a shortcut menu or find more information about an object on the screen.

Move an object on the screen.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

Using the webcam

You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

CHAPTER2

• BIOS setup utility

• BIOS recovery

• Clearing a BIOS password

• Unlocking the hard drive

System utilities

CHAPTER 2: System utilities

BIOS setup utility

The BIOS setup utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

To run the BIOS Setup Utility:

1 Turn on the notebook.

If the computer is already turned on, save your data and close all open applications, then restart the computer.

2 Press F2 when the Press <F2> to enter Setup prompt appears on the bottom

of the screen.

Use the left and right arrow keys to move between selections on the menu bar.

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Navigating the BIOS setup utility

Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens.

To use the BIOS setup utility:

• To choose a menu, use the left ← and right → arrow keys.

• To choose an item, use the up ↑ and down ↓ arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press ENTER to expand this

item.

• To load default settings, press F9.

• To save changes made and close the utility, press F10.

1 Press ESC while you are in any of the menu screen to display the Exit menu.

Important

• You can change the value of a parameter if it is enclosed in square brackets.

• Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this information carefully when making changes to parameter values.

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

BIOS setup utility menus

The Setup utility has five menus for configuring the various system functions. These include: Information, Main, Security, Boot, and Exit.

Important

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer. Actual screen information varies by model, installed features, and location.

• In the descriptive table following each of the screenshot, settings in boldface are the default settings.

CHAPTER 2: System utilities

Information

The Information menu displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support.

Parameter Description

CPU Type Displays the processor model and speed.

CPU Speed Displays the processor speed.

IDE0 Model Name Displays the model name of the hard drive installed on the

IDE0 Serial Number Displays the serial number of the hard drive installed on the

ATAPI Model Name Displays the model name of the installed optical drive.

System BIOS Version

VGA BIOS Version Displays the VGA firmware version.

KBC Version Displays the keyboard controller version.

Serial Number Displays the system serial number.

Asset Tag Number Displays the system asset tag number

Product Name Displays the official model name of the computer.

Manufacturer Name Displays the name of the computer manufacturer.

UUID Number Displays the computer’s UUID (universally unique identifier).

primary IDE master.

Displays system BIOS version.

UUID is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

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Main

Use the Main menu to set the system time and date, and other basic options.

Parameter Description Format/Options

System Time Displays the system time. The time is

expressed in a 24-hour format.

System Date Displays the system date. MM/DD/YYYY

Total Memory Displays the size of system memory detected during boot-up.

Video Memory Displays the size of video memory detected during boot-up.

Quiet Boot Enables or disables the Quiet Boot

function. When enabled, BIOS setup is in graphical

mode and displays only the computer brand logo during POST and while booting.

When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen.

Network Boot When enabled, a remote host with

appropriate boot image can boot this computer. (only works with an Ethernet device.)

F12 Boot Menu Enables or disables the Boot menu during

POST.

HH:MM:SS (hour:minute:second)

(month/day/year)

Disabled

Enabled

Disabled

Enabled

Disabled

Enabled

CHAPTER 2: System utilities

Phoenix SecureCore(tm) Setup Utility

Main

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e an d Ex it

Information Security Boot Exit

Item Specific Help

Supervisor Password c o n tr ol s ac ce ss o f th e whole setup utility. I t c a n be u se d to b oo t u p w h en P as sw or d on boot is enabled.

Supervisor Password s: User Password s:

S e t U se r Pa ss wo rd Set Password

P a s sw or d on B oo t:

H D D P as sw or d is

HDD

Set Supervisor Password

Clear Clear Clear

[Enter] [Enter]

[Disabled]

[]Enter

Parameter Description Format/Options

D2D Recovery Enables or disables the D2D Recovery

function. This function allows the user to create a hidden partition on the hard drive

Disabled

Enabled

to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.

SATA Mode Select the SATA controller operating mode.

When set to AHCI (Advanced Host

AHCI

IDE Controller Interface), the SATA controller enables its AHCI and RAID features when the computer boots up.

When set to IDE, the SATA controller disables its AHCI and RAID functions when the computer boots up.

Note: If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot-up time.

Security

Use the Security menu option to set system passwords to protect your computer from unauthorized use.

Parameter Description Option

Supervisor Password Is

User Password Is Displays the user password status. Clear

HDD Password Is Displays the hard drive password status. Clear

Displays the supervisor password status. Clear

Set

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Parameter Description Option

Set Supervisor Password

Set User Password Press Enter to set a user password. When set, this password will

Set HDD Password

Password on Boot Referred to as the power-on password. When

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

Press Enter to set a supervisor password. When set, this password will allow the user to access and change all settings in the Setup Utility.

restrict a user’s access to the Setup menus. Only the following menus will be accessible:

• System Time and System Date

• All Exit menu options excluding Load Setup Defaults Note: A supervisor password must first be set before creating a

user password. If Password on Boot is enabled, the user must enter the user

password each time the notebook is turned on or wakes from Sleep.

Press Enter to set password for accessing the hard disk drive (HDD) password. It will be required during boot-up or when waking from hibernation mode.

enabled, the user or supervisor password will be required to boot up the system.

Note: A supervisor password must first be set before creating a user password.

Disabled

Enabled

Setting a password Note the following reminders before you define a system password:

• The maximum length of password contains 8 alphanumeric characters.

• System passwords are case-insensitive.

• When typing the password, only shaded blocks representing each typed

character are visible.

To set a supervisor password:

1 Press ↑ or ↓ to highlight Set Supervisor Password, then press Enter.

The Set Supervisor Password box opens.

2 Type a password, then press Enter.

CHAPTER 2: System utilities

3 Retype the password to verify the first entry, then press Enter.

You will be prompted to save the new password.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

To set a user password:

1 Press ↑ or ↓ to highlight Set User Password, then press Enter.

The Set User Password box opens.

2 Type a password, then press Enter. 3 Retype the password to verify the first entry, then press Enter.

You will be prompted to save the new password.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility.

Changing a password

To change a password:

1 Press ↑ or ↓ to highlight the Set Supervisor Password or Set User Password

field, then press Enter.

The Set Supervisor Password or Set User Password box opens.

2 Type the current password, then press Enter. 3 Type a new password, then press Enter. 4 Retype the new password to verify the first entry, then press Enter.

You will be prompted to save the new password.

5 Press Enter. 6 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

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Removing a password

To remove a password:

1 Press ↑ or ↓ to highlight the Set Supervisor Password or Set User Password

field, then press Enter.

The Set Supervisor Password or Set User Password box opens.

2 Type the current password, then press Enter. 3 Press Enter twice without entering anything in the new and confirm password

fields.

You will be prompted to confirm the password removal.

4 Press Enter. 5 Press F10 to save the password and close the Setup Utility or you can

proceed to setting a user password.

Resetting a password If you have forgotten the user password, the computer will continue to function

normally but you will have limited access to the Setup utility.

If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget the HDD password.

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap located on the system board. Go to page 40 for instructions.

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Go to page 41 for instructions.

CHAPTER 2: System utilities

Phoenix SecureCore(tm) Setup Utility

Main

Item Specific Help

U s e < > o r < > to select a device, then p r e ss < F6 > to m ov e it u p t h e li st , or < F5 > t o m o ve i t do wn t he list. Press <Esc> to escape the menu.

Boot priority order:

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e an d Ex it

Information Security Boot Exit

2: CD/DVD: XXXXXXXXXXX-XXXXX-(X 3: 4: 5: 6:

Network Boot: XXXXXXXXXXXXXXXX USB HDD: USB FDD: U S B K ey :

7 : U S B CD /D VD R OM :

1: IDE0: XXXXXXXXXXX-(XX)

Boot

Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system.

To set boot drive sequence:

1 Press ↑ or ↓ to highlight a bootable device. 2 Press F5 or F6 to move the selected device up or down the boot sequence. 3 Press F10 to save the changes you made and close the Setup utility.

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Phoenix SecureCore(tm) Setup Utility

Main

Item Specific Help

E x i t Sy st em S et up a nd save your changes to CMOS.

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e an d Ex it

Information Security

Boot

Exit

Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes

Exit Saving Changes

Exit

The Exit menu screen lists options for quitting from the Setup Utility.

Option Description

Exit Saving Changes Saves changes made and closes the Setup utility. Keyboard

shortcut: F10

Exit Discarding

Discards changes made and closes the Setup utility.

Changes

Load Setup Default Loads the factory-default settings for all Setup parameters.

Keyboard shortcut: F9

Discard Changes Discards all changes made to the Setup utility and loads

previous configuration settings.

Save Changes Saves all changes made to the Setup utility.

CHAPTER 2: System utilities

BIOS recovery

An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Caution

Observe the following when performing a BIOS recovery:

• Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures.

• The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS.

Creating the Crisis Recovery disk

To create the Crisis Recovery disk:

1 Prepare a removable USB storage device with a capacity size greater than

10 MB.

Note that all data on the USB storage device will be cleared during the creation of the crisis disk.

2 Set up a computer running the Windows XP or Windows Vista OS and plug

in the USB storage device into an available USB port.

3 Decompress the Crisis Package Source. 4 Select WINCRIS.exe and then select Run as administrator. 5 Keep the default settings and then click Start button. 6 When the pop-up warning dialog box appears, click OK to create the crisis

disk.

7 Click No if you do not want to create another crisis disk. 8 Eject and reconnect the USB removable storage device, and make sure it

contains the

BIOS.wph, MINIDOS.sys, and PHLASH16.exe files.

Performing a BIOS recovery

To perform a BIOS recovery:

1 Shut down the BIOS failed-computer. 2 Connect the USB storage device containing the Crisis Recovery disk files

to the failed computer.

3 Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then

press the power button.

The BIOS recovery process begins. When the process is complete the computer will automatically reboot.

4 Disconnect the USB storage device from the computer. 5 Perform a BIOS flash procedure to update the BIOS firmware.

Running the Flash utility:

To run the Flash utility:

1 Rename the BIOS file as “XXXXXXX.FD”. 2 Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis

Recovery disk files.

3 Turn off the computer. 4 Insert the USB device containing the renamed BIOS file and the Crisis

Recovery disk files to any USB port.

5 Press and hold the Fn+Esc keys (this is the BIOS recovery hotkey), then

press the power button.

6 Release the Fn+Esc keys after POST.

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CHAPTER 2: System utilities

Discrete model

UMA model

Clearing a BIOS password

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G102) located on the system board.

Gap Default setting Function

G102 Open (normal) Short to clear the user and supervisor

To clear a BIOS password:

passwords.

1 Turn off the notebook and unplug all the peripherals connected to it. 2 Complete the steps in “Removing the battery” on page 48. 3 Complete the steps in “Removing the bay cover” on page 49. 4 Remove the memory module(s) and locate the G102 gap. 5 Use an electrical conductivity tool to short the two contacts on the hardware

gap together.

6 While resting the tool on the two contacts, plug one end of the AC adapter

into the DC power jack and plug one end to an electrical outlet.

7 Press the power button to turn on the system. 8 After the POST, remove the tool from the hardware gap.

9 Reinstall the memory module(s), battery pack, and the bay cover. 10 Turn on the notebook and press F2 during bootup to access the Setup utility. 11 Press F9 to load the system defaults. 12 Press F10 to save the changes you made and close the setup Utility.

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Unlocking the hard drive

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive.

To unlock a hard drive:

1 Open the computer in a DOS environment. 2 Type the following command:

A\> unlock6 XXXXX 00

3 Press Enter to display the command options. 4 Select option 2 (upper case ASCII code), then press Enter. 5 Write down the generated master password. 6 Reboot the computer. 7 In the HDD password prompt, type the master password generated in step 5,

then press

Enter.

CHAPTER 2: System utilities

CHAPTER3

Replacing notebook components

• Preventing static electricity

discharge

• Preparing the work space

• Required tools

• Preparing the notebook

• Adding or replacing memory

modules

• Replacing the wireless card

• Replacing the hard drive

• Replacing the optical drive

• Replacing the keyboard cover

• Replacing the multimedia

board

• Replacing the keyboard

• Replacing the LCD panel

assembly

• Replacing the palm rest

• Replacing the speakers

• Replacing the touchpad board

• Replacing the modem board

• Replacing the USB board

• Replacing the Bluetooth

module

• Replacing the system board

• Replacing the cooling

assembly

• Replacing the processor

• Replacing the LCD front panel

• Replacing the webcam

• Replacing the LCD

• Replacing the LCD panel

hinge brackets

• Replacing the power button

board

• Replacing the Kensington lock

cap

• Replacing the microphone

• Replacing the antennas

• Replacing the LCD assembly

lid

CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Important

Before performing maintenance on the notebook, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the notebook, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing

foam.

• Remove components from their antistatic bags only when you are ready to

use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold components by their edges. Avoid touching the edge

connectors. Never slide components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and attach

it to a bare metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that secures cables or components. Two types of tape are used in this notebook:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver in color.

If the existing tape cannot be reused, replace it with the same type. Make sure the replacement tape is of the non-ESD generating kind. Do not use cellophane tape.

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Preparing the work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work

mat.

• Use a sturdy table. Make sure that the table top is wide enough to hold each

component as you remove it.

• Ensure that clear lighting condition is available to make part identification

easier.

• Keep your work surface free from clutter and debris that may damage

components.

• Use a magnetized screwdriver for removing screws.

• When removing components that are attached to the notebook by a cable,

unplug the cable before removing the screws, when possible, to avoid damaging the cable.

• As you remove components and screws, lay them toward the rear of your

work surface (behind the notebook) or far enough to the side that your arms will not accidentally brush them onto the floor.

• To help keep track of screws, try the following: – Place each component’s screws in their own section of a parts sorter. – Place each component’s screws next to the component on your work

surface.

– Print the first page of each task, then place the page toward the rear of

your work surface. As you remove screws, place the screws in their respective section on the page.

– After loosening screws that are deeply recessed in a hole (for example,

on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

– When you place flat-headed screws on the work surface, stand them

on their heads to prevent the screws from rolling off the table.

CHAPTER 3: Replacing notebook components

Required tools

To disassemble the notebook, you need the following tools:

• Wrist grounding strap (for ESD prevention)

• Flat screwdriver

• Conductive mat (for ESD prevention)

• Phillips screwdriver

• Non-marring plastic scribe

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Preparing the notebook

To prepare the notebook for maintenance:

1 Make sure that the optical disc drive is empty. 2 Turn off the notebook. 3 Close the LCD panel. 4 Disconnect the AC adapter.

5 Disconnect the network cable and all peripheral devices connected to the

notebook.

6 Make sure there is no memory card on the card reader slot. To remove a

memory card:

a Push against the card, as if you were pushing it further into the slot,

letting the card spring out

b Pull the memory card out of its slot.

CHAPTER 3: Replacing notebook components

Removing the battery

To remove the battery:

1 Turn the notebook over so the base is facing up. 2 Slide the battery lock to the unlocked position.

3 Slide the battery release latch (a), then remove the battery out of the

notebook (b).

Note

The battery is highlighted with a yellow circle in the above image. Follow local regulations for battery disposal.

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Phillips #0 screwdriver

Non-marring plastic scribe

Removing the bay cover

To remove or replace components located on the lower bay, you need to remove the bay cover first.

Tools you need to complete this task:

To remove the bay cover:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Turn the notebook over so the base is facing up. 3 Loosen the bay cover screws (these screws cannot be removed).

4 Insert a non-marring plastic scribe on the cover’s notch to release the cover

from the computer, and then remove the cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Non-marring plastic scribe

Adding or replacing memory modules

Important

Use only memory modules designed for this Packard Bell notebook.

Tools you need to complete this task:

To add or replace memory modules:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the bay cover” on page 49. 3 If you are replacing a memory module, go to step 4.

If you installing an additional memory module, go to step 6.

4 Use a non-marring plastic scribe to push out the latches on both sides of

the memory slot until the module tilts upward.

5 Remove the memory module from its slot.

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6 Insert the new memory module at a 30° angle into an empty memory slot,

and then press it down until it clicks into place.

The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

7 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the wireless card

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (wireless card)

To replace the wireless card:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the bay cover” on page 49. 3 Detach the bar code sticker covering the antenna cables. 4 Unplug the antenna cables. Note which color cable corresponds to each of

the connectors.

Important

The number of antenna cables varies depending on the type of wireless card installed on the notebook. IEEE 802.11n cards typically have three antenna cables. Other types of wireless cards usually have only two antenna cables.

5 Move the antenna cables away from the wireless card screw.

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6 Remove the screw securing the wireless card.

7 Pull the card out of the slot.

8 Insert the new wireless card at a 30° angle into the empty Mini Card slot.

The card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

9 Secure the new wireless card with the screw removed in step 6. 10 Reconnect the antenna cables to the connectors. 11 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the hard drive

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 2 chrome M3×3 (hard drive bracket)

To replace the hard drive:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the bay cover” on page 49. 3 Remove the hard drive screw.

4 Grasp the black mylar tab and use it to disengage the hard drive from its connector,

and then remove the drive from its compartment.

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5 If your new hard drive already includes the hard drive bracket, go to step 8.

If you need to use the bracket from the old hard drive, go to step 6.

6 Remove the screws that secure the hard drive bracket, and then detach the

bracket from the drive.

7 Place the bracket on the new drive and secure it with the two screws removed

in step 6.

8 Slide the new hard drive into the hard drive compartment and make sure

it’s properly engaged to the SATA1 connector.

9 Secure the new drive to the system board with the screw removed in step 6. 10 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Non-marring plastic scribe

Replacing the optical drive

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×6 (optical drive)

• 1 chrome M2×3 (optical drive bracket)

To replace the optical drive:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the bay cover” on page 49. 3 Remove the optical drive screw.

4 Use the non-marring plastic scribe to carefully push the optical drive out of

the drive bay, and then slide the drive out.

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5 If your new optical drive already has it’s own bracket and bezel, go to step 10.

If you need to use the bracket and bezel from the old optical drive, perform steps 6–9 as necessary.

6 Detach the bezel from the old optical drive.

7 Remove the screws that secure the optical drive bracket, and then detach

the bracket from the drive.

8 Attach the bezel to the new optical drive.

9 Attach the bracket to the new optical drive and secure it with the screw

removed in step 7.

10 Slide the new optical drive into the drive bay and make sure it’s properly

engaged to the ODD1 connector.

11 Secure the new drive to the system board with the screw removed in step 3. 12 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the keyboard cover

Tools you need to complete this task:

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the keyboard cover:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the battery” on page 48. 3 Remove the screws securing the keyboard cover.

4 Turn the notebook over and open the LCD panel to its fully extended position. 5 Insert a small flat-blade screwdriver or non-marring scribe between the LCD

hinge side and the keyboard cover, and carefully pry the cover up.

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Caution

The keyboard cover is connected to the notebook through the multimedia board cable. Disconnect this cable first before pulling the cover away from the palm rest assembly.

6 Detach the keyboard cover from the palm rest assembly and turn it over the

keyboard to access its underside (a).

Open the multimedia board cable connector (b) and disconnect the cable (c).

7 If you will be using the multimedia board from the old keyboard cover, remove

it by performing steps 3 and 4 of the “Replacing the multimedia board” procedure on page 60.

8 Secure the multimedia board, with the connector facing up, on the new

keyboard cover.

9 Insert the multimedia cable to its connector on the multimedia board, then

close the clip to lock the cable in place.

10 Insert the tabs on the front side of the keyboard cover into the slots located

on the top corners of the palm rest assembly, then press down on the back part.

11 Press down on the cover until it clicks in place.

The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.

12 Close the LCD panel and turn the notebook over so the base is facing up. 13 Secure the keyboard cover with the screws removed in step 3.

Caution

If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.

14 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the multimedia board

Tools you need to complete this task:

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the multimedia board:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Remove the keyboard cover by performing steps 2–6 of the “Replacing the

keyboard cover” procedure on page 58.

Caution

The multimedia board is glued to the keyboard cover. Remove this board only if it is defective.

3 Insert a small flat-blade screwdriver or non-marring scribe between the

multimedia board and the keyboard cover’s underside, and carefully pry the board loose.

4 Remove the multimedia board from the keyboard cover.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

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5 Secure the new multimedia board, with the connector facing up, on the

keyboard cover.

6 Insert the multimedia cable to its connector on the multimedia board, then

close the clip to lock the cable in place.

7 Insert the tabs on the front side of the keyboard cover into the slots located

on the top corners of the palm rest assembly, then press down on the back part.

8 Press down on the cover until it clicks in place.

The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.

9 Close the LCD panel and turn the notebook over so the base is facing up. 10 Secure the keyboard cover with the screws removed in step 3 of the

“Replacing the keyboard cover” procedure on page 58.

Caution

If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.

11 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the keyboard

Tools you need to complete this task:

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the keyboard:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Remove the keyboard cover by performing steps 2–6 of the “Replacing the

keyboard cover” procedure on page 58.

Caution

The keyboard is connected to the notebook through the keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest.

3 Lift the back edge of the keyboard slightly, then carefully slide it toward the

LCD panel to release the keyboard retaining tabs from the palm rest.

4 Flip the keyboard over onto the touchpad area to access to the keyboard

cable (a).

Open the keyboard cable connector (b) and disconnect the cable (c).

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5 Insert the retaining tabs of the new keyboard into the slots located on the

top side of the touchpad area.

6 Reach underneath the keyboard and insert the keyboard cable to its system

board connector, then close the clip to lock the cable in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

7 Gently press the keyboard down until it is flat all the way across.

8 Reinstall the keyboard cover by performing steps 9–13 of the “Replacing the

keyboard cover” procedure on page 58.

9 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the LCD panel assembly

Tools you need to complete this task:

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinges - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinges - top)

To replace the LCD panel assembly:

1 Complete the steps in “Preparing the notebook” on page 47. 2 If the notebook has a wireless card installed, complete the steps in

“Removing the bay cover” on page 49, and then unplug the antenna cables.

If there’s no wireless card installed, proceed to step 5.

3 Remove the keyboard by performing steps 2–4 of the “Replacing the

keyboard” procedure on page 62.

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

4 Turn the notebook over so the base is facing up. 5 Remove the base screws that secure the LCD panel hinges.

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6 Turn the notebook over again so the palm rest is facing up.

7 Disconnect the LCD, webcam, and microphone cables from their system board

connectors.

8 Release the LCD, webcam, and microphone cables from their latches.

9 If the notebook has a wireless card installed, note the antenna cable routing

for later reference and then perform step 10 to release the antenna cables from the palm rest.

If there’s no wireless card installed, proceed to step 11 to disconnect the power button board cable.

CHAPTER 3: Replacing notebook components

10 Release the antenna cables from their palm rest latches, and then pull them

out

from underneath the computer.

11 Disconnect the power button board cable from its system board connector, and then

release it from its palm rest latches.

12 Carefully open the LCD panel to its fully extended position. 13 Move the LCD, webcam, and microphone cables away from the top hinge screws. 14 Remove the top hinge screws securing the LCD assembly.

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15 Lift the LCD panel assembly up and away from the notebook.

16 Position the new LCD panel assembly on the notebook, and then secure it

with the hinge screws removed in step 14.

17 If the notebook has a wireless card installed, proceed to step 18 to arrange

the antenna cables.

If there’s no wireless card installed, proceed to step 19 to reconnect the power button board cable.

18 Refer to the antenna cable routing note made on step 9 and secure the

antenna cables to the palm rest before pulling the ends downward to the wireless card compartment.

19 Arrange the power button cable on the palm rest and reconnect it to its

system board connector.

20 Arrange the LCD, webcam, and microphone cables on the palm rest and

reconnect them to their system board connectors.

21 Close the LCD panel and turn the notebook over so the base is facing up. 22 If the notebook has a wireless card installed, reconnect the antenna cables

and then reinstall the bay cover.

23 Return the base hinge screws removed in step 5. 24 Turn the notebook over so the palm rest is facing up. 25 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

26 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the palm rest

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinges - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinges - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

To replace the palm rest:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the bay cover” on page 49. 3 If the notebook has a wireless card installed, unplug the antenna cables. 4 Remove the hard drive screw, and then remove the hard drive from its

compartment.

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5 Remove the optical drive screw.

6 Remove the keyboard cover by performing steps 2–6 of the “Replacing the

keyboard cover” procedure on page 58.

7 Remove the keyboard by performing steps 3 and 4 of the “Replacing the

keyboard” procedure on page 62.

8 Remove the LCD panel assembly by performing steps 5–15 of the

“Replacing the LCD panel assembly” procedure on page 64.

9 Disconnect the speaker cable from the system board.

10 Open the multimedia cable connector (a) and disconnect the cable (b).

CHAPTER 3: Replacing notebook components

11 Open the touchpad cable connector (a) and disconnect the cable from the

system board (b).

12 Turn the notebook over so the base is facing up. 13 Remove the screws securing the palm rest on the base side.

14 Turn the notebook over again so the palm rest is facing up. 15 Remove the screws securing the palm rest on the top side.

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16 Locate the small gaps on the top side of the palm rest and insert a small

flat-blade screwdriver or non-marring scribe into each gap to separate the palm rest from the base enclosure.

17 Once the top side is separated, pry loose the left and right sides of the palm

rest, and finally the bottom side until all the palm rest retaining tabs have been released.

18 Lift the palm rest assembly from the base enclosure.

19 Place the new palm rest assembly on top of the base enclosure and press

it down on all sides until it snaps into place.

20 Reconnect the speaker, multimedia, and touchpad cables to their respective

system board connectors.

21 Secure the palm rest assembly with the screws removed in steps 13 and 15. 22 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

23 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

24 Return the optical screw drive in its place. 25 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

26 If you have disconnected any wireless antennas, reconnect them now. 27 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the speakers

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinges - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinges - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

• 2 chrome M2×3 (speakers)

To replace the speakers:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Remove the palm rest by performing steps 2–18 of the “Replacing the palm

rest” procedure on page 68.

3 Turn the palm rest over so that its underside is facing up. 4 Peel off the tape covering the left speaker screw.

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5 Remove the speaker screws.

6 Release the speaker cable from the palm rest, and then remove the

speakers.

7 Position the new speakers on the palm rest.

8 Secure the speakers with the screws removed in step 5 and cover it with

the tape that was detached in step 4.

9 Secure the speaker cable on the palm rest latches 10 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

11 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

12 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

13 Return the optical screw drive in its place. 14 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

15 If you have disconnected any wireless antennas, reconnect them now. 16 Reinstall the bay cover.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the touchpad board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

To replace the touchpad board:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Remove the palm rest by performing steps 2–18 of the “Replacing the palm

rest” procedure on page 68.

3 Turn the palm rest over so that its underside is facing up. 4 Open the touchpad board cable connector (a) and disconnect the cable (b).

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5 Remove the touchpad cable from the palm rest.

6 Peel off the tape protecting the touchpad board.

7 Note the orientation of the touchpad board for later reference in installing

the new touchpad board.

CHAPTER 3: Replacing notebook components

8 Insert a small flat-blade screwdriver or non-marring scribe between the

touchpad board and the palm rest’s underside, and carefully pry the board loose.

9 Remove the touchpad board from the palm rest.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

10 Observing the same orientation as the old touchpad board, secure the new

board on the palm rest.

11 Cover the new touchpad board with the tape removed in step 6. 12 Insert the touchpad cable to the touchpad board cable connector, and then

close the clip to lock the cable in place.

13 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

14 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

16 Return the optical screw drive in its place. 17 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

18 If you have disconnected any wireless antennas, reconnect them now. 19 Reinstall the bay cover.

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Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the modem board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

• 1 black M2×4 (modem board)

To replace the system board:

1 Complete the steps in “Preparing the notebook” on page 47.

2 Complete the steps in “Removing the battery” on page 48.

3 Remove the memory from the old system board and install it on the new

system board by following the instructions in the “Adding or replacing

memory modules” section on page 50.

4 If the notebook has a wireless card installed, remove the card from the old

system board and install it on the new system board by following the instructions in the “Replacing the wireless card” section on page 52.

5 Remove the hard drive by performing steps 3 and 4 of the “Replacing the

hard drive” procedure on page 54.

6 Remove the optical drive by performing steps 3 and 4 of the “Replacing the

optical drive” procedure on page 56.

7 Remove the palm rest by following steps 6–18 of the “Replacing the palm

rest” procedure on page 68.

CHAPTER 3: Replacing notebook components

8 Disconnect the modem cable from the modem board.

9 Remove the modem board screw.

10 Remove the old modem board from the system board.

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11 Connect the modem cable to the new modem board, and then attach to board

to its system board connector.

12 Secure the new modem board with the screw removed in step 9. 13 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

14 Reinstall the LCD panel assembly by following the steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

16 Close the LCD panel and turn the notebook over so the base is facing up. 17 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing

the optical drive” procedure on page 56.

18 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

19 If you have disconnected any wireless antennas, reconnect them now. 20 Reinstall the bay cover. 21 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the USB board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

To replace the USB board:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the battery” on page 48. 3 Complete the steps in “Removing the bay cover” on page 49. 4 If the notebook has a wireless card installed, unplug the antenna cables. 5 Remove the hard drive screw, and then remove the hard drive from its

compartment.

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6 Remove the optical drive screw.

7 Remove the palm rest by performing steps 6–18 of the “Replacing the palm

rest” procedure on page 68.

8 Disconnect the USB board and modem board cables from the USB board.

9 Remove the USB board screw.

10 Remove the USB board from the base enclosure.

CHAPTER 3: Replacing notebook components

11 Place the new USB board in the base enclosure and secure it with the screw

removed in step 9.

12 Connect the USB board and modem board cables to the new USB board. 13 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

14 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

16 Close the LCD panel and turn the notebook over so the base is facing up. 17 Return the optical screw drive in its place. 18 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

19 If you have disconnected any wireless antennas, reconnect them now. 20 Reinstall the bay cover. 21 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the Bluetooth module

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

To replace the Bluetooth module:

1 Complete the steps in “Preparing the notebook” on page 47.

2 Complete the steps in “Removing the battery” on page 48.

3 Complete the steps in “Removing the bay cover” on page 49.

4 If the notebook has a wireless card installed, unplug the antenna cables.

5 Remove the hard drive screw, and then remove the hard drive from its

compartment.

CHAPTER 3: Replacing notebook components

6 Remove the optical drive screw.

7 Remove the palm rest by performing steps 6–18 of the “Replacing the palm

rest” procedure on page 68.

8 Disconnect the Bluetooth cable from the Bluetooth module.

9 Release the Bluetooth module from the tabs securing it.

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10 Secure the new Bluetooth module on the base enclosure and connect the

Bluetooth cable to it.

11 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

12 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

14 Close the LCD panel and turn the notebook over so the base is facing up. 15 Return the optical screw drive in its place. 16 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

17 If you have disconnected any wireless antennas, reconnect them now. 18 Reinstall the bay cover. 19 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Replacing the system board

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

• 1 black M2×4 (system board)

To replace the system board:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Complete the steps in “Removing the battery” on page 48. 3 Remove the memory from the old system board and install it on the new

system board by following the instructions in the “Adding or replacing

memory modules” section on page 50.

4 If the notebook has a wireless card installed, remove the card from the old

system board and install it on the new system board by following the instructions in the “Replacing the wireless card” section on page 52.

5 Remove the hard drive by performing steps 3 and 4 of the “Replacing the

hard drive” procedure on page 54.

6 Remove the optical drive by performing steps 3 and 4 of the “Replacing the

optical drive” procedure on page 56.

7 Remove the palm rest by following steps 6–18 of the “Replacing the palm

rest” procedure on page 68.

8 Remove the modem board by following steps 8–10 of the “Replacing the

modem board” procedure on page 77, then disconnect the Bluetooth module

cable from its system board connector.

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Discrete model

UMA model

Discrete model

UMA model

9 Disconnect the USB board cable from its system board connector.

10 Remove the system board screw.

11 Carefully remove the system board from the base enclosure.

Note

A circuit board that is >10 cm2 has been highlighted with a yellow rectangle as shown in the previous image. Follow the local regulations for disposing this type of circuit board.

The RTC battery has been highlighted with a yellow circle in the previous image. Detach the RTC battery and follow the local regulations for disposing it.

CHAPTER 3: Replacing notebook components

12 Turn the system board over and remove the cooling assembly by performing

steps 4–7 of the “Replacing the cooling assembly” procedure on page 89.

13 If your new system board does not include a processor, remove the

processor from the old system board and install it on the new system board by performing steps 4–7 in the “Replacing the processor” section on page 92.

14 Reinstall the cooling assembly by performing steps 9–12 of the “Replacing

the cooling assembly” procedure on page 89.

15 Place the new system board in the base enclosure and secure it with the

screw removed in step 9.

16 Reconnect the USB board and Bluetooth module cables to their system

board connectors.

17 Reinstall the modem module by performing steps 11–12 of the “Replacing

the modem board” procedure on page 77.

18 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

19 Reinstall the LCD panel assembly by following the steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

20 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

21 Close the LCD panel and turn the notebook over so the base is facing up. 22 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing

the optical drive” procedure on page 56.

23 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

24 If you have disconnected any wireless antennas, reconnect them now. 25 Reinstall the bay cover. 26 Reinstall the battery.

www.packardbell.com

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Discrete model UMA model

Replacing the cooling assembly

Tools you need to complete this task:

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

• 1 black M2×4 (system board)

To replace the cooling assembly:

1 Complete the steps in “Preparing the notebook” on page 47.

2 Remove the system board by performing steps 2–11 of the “Replacing the

system board” procedure on page 86.

3 Turn the system board over to access the cooling fan cable.

4 Disconnect the cooling fan cable from its system board connector.

CHAPTER 3: Replacing notebook components

Discrete model UMA model

Discrete model

UMA model

5 Loosen the spring-loaded captive screws securing the cooling assembly.

Follow the screw sequence indicated on the below images.

6 Remove the cooling assembly from the system board.

7 Lay the cooling assembly down in an upright position to avoid tainting your

work space with thermal grease.

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Discrete model

UMA model

8 Remove the barcode sticker on top of the processor.

9 Moisten a soft cloth with isopropyl alcohol and clean the processor die to

remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

Caution

Do not touch the contact surface of the new cooling assembly nor the processor dire as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.

10 Apply just enough thermal grease to evenly coat the surface of the processor

die.

11 Place the new cooling assembly on the system board and tighten its captive

screws to secure it in place. Follow the sequence of the number beside each screw when securing the cooling assembly.

12 Reconnect the cooling fan cable to its system board connector. 13 Reinstall the system board by performing steps 15 and 16 of the “Replacing

the system board” procedure on page 86.

14 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

15 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

16 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

17 Close the LCD panel and turn the notebook over so the base is facing up. 18 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing

the optical drive” procedure on page 56.

19 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

20 If you have disconnected any wireless antennas, reconnect them now. 21 Reinstall the bay cover. 22 Reinstall the battery.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Flat screwdriver Non-marring plastic scribe

Discrete model

UMA model

Replacing the processor

Tools you need to complete this task:

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinge - bottom)

• 2 black M2.5×6+Nylok (LCD panel hinge - top)

• 10 M2.5×6 black (palm rest - base side)

• 3 M2.5×6 black (palm rest - top side)

• 1 black M2×4 (system board)

To replace the processor:

1 Complete the steps in “Preparing the notebook” on page 47. 2 Remove the cooling assembly by performing steps 2–7 of the “Replacing

the cooling assembly” procedure on page 89.

3 Remove the barcode sticker on top of the processor.

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Discrete model

UMA model

Discrete model

UMA model

4 Use a flat-blade screwdriver to turn the processor lock screw

counter-clockwise.

5 Remove the old processor from the system board.

6 Align pin 1 of the new processor (indicated by the gold arrow on the corner

of the processor) with the beveled corner of the processor socket.

The processor will easily fit into the socket if you oriented it properly.

7 Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure

the processor in place.

8 Apply just enough thermal grease to evenly coat the surface of the processor

die.

9 Reinstall the cooling assembly by performing steps 9–12 of the “Replacing

the cooling assembly” procedure on page 89.

10 Reinstall the system board by performing steps 15 and 16 of the “Replacing

the system board” procedure on page 86.

11 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm

rest” procedure on page 68.

12 Reinstall the LCD panel assembly by performing steps 16–23 of the

“Replacing the LCD panel assembly” procedure on page 64.

13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of

the “Replacing the keyboard” procedure on page 62.

14 Close the LCD panel and turn the notebook over so the base is facing up.

CHAPTER 3: Replacing notebook components

15 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing

the optical drive” procedure on page 56.

16 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the

hard drive” procedure on page 54.

17 If you have disconnected any wireless antennas, reconnect them now. 18 Reinstall the bay cover. 19 Reinstall the battery.

Packard Bell EasyNote TJ78, EasyNote TJ77, EasyNote TJ76, EasyNote TJ75 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

System specifications

Preface

Conventions

General information

Features

Platform

System memory

Display and graphics

Storage subsystem

Input devices

Audio

Communication

I/O ports

Security

Physical specifications

Environmental specifications

System block diagram

Hardware specifications and configurations

Controllers

BIOS

Memory

Hard disk drive

Optical drive

Keyboard

Pointing device

Memory card reader

Audio

Wired LAN

Bluetooth

Wireless LAN

Buttons/Indicators/Ports

Camera

Fans

Battery

Power supply

Power savings

Notebook product tour

Front View

Left View

Right View

Rear View

Bottom View

Keyboard area

LCD panel

Using the status indicators

Using the keyboard

Key types

System key combinations

Using the capacitive touch keys

Using the touchpad

Using the webcam

System utilities

BIOS setup utility

Navigating the BIOS setup utility

BIOS setup utility menus

Information

Main

Security

Changing a password

Removing a password

Boot

Exit

BIOS recovery

Creating the Crisis Recovery disk

Performing a BIOS recovery

Running the Flash utility:

Clearing a BIOS password

Unlocking the hard drive

Replacing notebook components

Preventing static electricity discharge

Tape

Preparing the work space

Required tools

Preparing the notebook

Removing the battery

Removing the bay cover