Pace 56 Solo User Manual

Contents

Welcome 2

Solo Package Checklist 3

Installing your Solo 4

To connect your Solo 4

To switch your Solo ON 5

When your Solo switches on 6

Two ways to use your Solo:

Stand-alone and Computer modes 7

Using Solo in Stand-alone Mode 8

Digital Answer Phone 8

Call Screening Functions 9

Answer Phone Remote Control 11

Follow Me Feature 12

Date and Time 16

Stand-alone Fax Machine 17

Using Solo in Computer Mode 18

High Speed Modem 18

Getting onto the Internet 18

Installing FotoMac 20

Starting FotoMac 21

Sending and Receiving Faxes 22

Managing Cover Pages 23

Phonebook Management 24

Configuring Computer Mode Functions 25

Configuring Stand-alone Solo Functions 26

Terminal Mode 27

Troubleshooting 30

Getting Assistance 34

Installing your Solo

Using Solo in Stand-alone Mode

Using Solo in Computer Mode

Troubleshooting

Contents 1

Welcome

Thank you for choosing the Pace 56 Solo.

This compact unit comprises three key elements:

• a digital answer phone

• a high speed modem, and

• a Group 3 fax machine.

The result is a device that is greater than the sum of its
parts – Indeed, combined with your computer, it forms a
compact office with which you can squeeze the maximum
benefit from your phone line.

For instance, did you know:

• you can receive voice messages
and faxes without leaving your computer on,

• you can be automatically contacted
when voice messages are received, or

• you can control key functions of your Solo
from afar, using just the keypad of a standard phone.

All this in addition to the fastest Internet access
possible using a standard phone line:-

see page 17

➠

see page 12

➠

see page 11

➠

2 Welcome

Welcome to the Pace 56 Solo.

Solo Package Checklist

Your Solo package should contain the following items.
If any are absent, then please contact your supplier.

Pace 56 Solo

Software installation CD-ROM
(there may be more than one)

Power adapter

Modem cable

Telephone cable

Phone doubler plug

Welcome 3

Installing your Solo

To connect your Solo

1 Position your Solo near to your computer and within

reach of a power outlet and a phone socket.

2 With your computer switched off, use the modem cable

supplied to connect your Solo to the computer:

• Attach the smaller, rounded connector to the port
marked

• Attach the larger, rectangular connector to the port
marked

at the rear of your computer.

SERIAL PORT at the rear of your Solo.

3 Your Solo is supplied with a telephone cable to connect

it to a standard phone socket. In addition, a doubler
plug is provided so that you can use your telephone in
conjunction with the Solo.

Insert the doubler plug into the telephone wall socket.

4 Using the Solo telephone cable, attach the larger of the

two connectors to either of the doubler plug sockets.
Attach the lead from your phone to the other doubler
plug socket.

5 Attach the smaller connector on the Solo phone cable

to the port marked

LINE/PHONE at the rear of your Solo.

4 Installing your Solo

6 Plug the Solo power adapter into a

nearby mains power socket.

7 Attach the lead from the power adapter to

the port marked

AC IN at the rear of your Solo.

To switch your Solo ON

• Switch on your Solo by pressing the button marked ON
situated on the rear panel.

Please turn over for details
on what happens when
you switch on your Solo.

➠

Installing your Solo 5

When your Solo switches on

To ensure correct operation of its many features, your Solo
performs a full self-test each time it is switched on. The test
takes just a few seconds, and during this time all five of the
red buttons at the front should glow for a short while
before normal operation begins.

The small light marked

is the power indicator and it will

glow continuously whenever your Solo is switched on.

The very first time:

The very first time you switch on your Solo it will start-up,
test itself and then show the following:

• The ANS button will glow.

This indicates that the digital answer phone is switched on and
ready to answer incoming calls. See page 8 for more details
about the Digital Answer Phone feature.

• The SPEAKER PHONE button will flash.

This indicates that the call monitoring feature is switched on, so
that you can hear incoming calls on the built-in speaker. See

page 9 for more details about Call Screening Functions.

6 Installing your Solo

Configuration Memory

Your Solo uses a special type of digital memory that can
keep its contents intact (indefinately) even when power is
removed.

In addition to using this memory for the storage of
incoming answer phone messages and faxes, your Solo
also uses it to retain the settings and modes that you select.
This means that whenever you switch your Solo on, it will
continue operating in the same way that you last left it.

Optional Connections

Your Solo includes separate microphone (MIC) and speaker
(SPK) connectors on the rear panel. These can be used to
connect external devices such as a headset with built-in
microphone.

Memory Capacity

As standard, your Solo can store up to 30 fax pages, 8
minutes of answer phone messages or a combination of
both. With the optional Flash Memory Upgrade installed,
these capacities are more than doubled.

Two ways to use your Solo:

Stand-alone and Computer modes

Your Solo is designed to provide the best possible
performance at all times - either independently, or in
conjunction with your computer.

To this end your Solo has two distinct modes of operation,
depending on whether your computer is running the
supplied FotoMac software:

• Stand-alone mode: When your computer is off
or not running the supplied FotoMac software.

The answer phone must be switched on in order
to intercept incoming voice and fax messages.

• Turn to page 8 for full details of your Solo’s capabilities

when operating independently from your computer.

• Computer mode: When your computer
is on and running the supplied FotoMac software.

The answer phone setting is irrelevant* - fax and voice
messages are automatically sent through to your computer

• Turn to page 20 for full details on installing and using
the supplied FotoMac software to link your computer
and Solo.

* Note: When running in Computer mode, it is not

appropriate to use the stand-alone controls

.

Installing your Solo 7

Using Solo in Stand-alone Mode

Digital Answer Phone

Your Solo provides all the features of an advanced digital
answer phone. Its operation is totally independent and does
not require your computer to be active.

To switch the answer phone ON:

Press the ANS button.

• The ANS button will glow,
accompanied by the
announcement:
“Answering machine record”.

• The answer phone will now
respond to any incoming call after the third ring.

Outgoing message: A standard outgoing message is
pre-recorded for your use. If you wish to hear this message
or re-record it, refer to page 9.

Note: When you switch your Solo on for the very first time,
the answer phone will automatically switch on.

To stop your Solo if you also answer a call:

Press the * key twice on your phone.

Use this feature if you pick up the call just after your Solo
has started to answer. Your Solo will immediately stop
answering the call but remain ready for the next.

To switch the answer phone OFF:

Press the ANS button.

• The ANS button will darken,
accompanied by the
announcement:
“Answering machine off”.

To listen to received messages:

Press the flashing
ANSWER PHONE button to
hear received messages.

• Your Solo will announce the
number of received messages
and then play each one with
the time and date that each message was taken.

• Use the

+ and — buttons to adjust the speaker volume.

Options available as messages are playing:

• To skip back or forward between messages:
Press the

• To delete a single message:
Press the ERASE button as the message plays.

• To stop playing messages:
Press the ANSWER PHONE button.

Note: If your phone line has a caller identification feature,
you can use the CALLER ID button to hear the phone
number of each caller. See page 9 for details.

or buttons.

8 Using Solo in Stand-alone Mode

To delete all messages (cannot be done while playing messages):

Press the ERASE and
ANSWER PHONE buttons

simultaneously.

• The ANSWER PHONE button
will darken.

Note: The ANS button will flash when the message memory
is 90% full. Use the delete function to free memory.

To listen to the outgoing message:

Press the ANN button.

• You will hear the current
message that is played to
callers as their calls are
answered.

To re-record the outgoing message:

Press the ANN and ERASE
buttons simultaneously.

• The ANSWER PHONE button
will glow to indicate that
recording is in progress.

• Speak your new message
clearly, approximately 20cm from your Solo. Your
outgoing message can be up to 50 seconds long.

To finish recording:

Press the ANSWER PHONE button.

Call Screening Functions

As part of the digital answer phone, your Solo allows you to
screen incoming calls in two ways:

• by monitoring the caller’s message before deciding to
pick up, and

• by using the Caller ID feature to identify the caller’s
phone number*.

To switch Call Monitoring ON:

Press the FAX and
SPEAKER PHONE

buttons.

• The SPEAKER
PHONE button will
flash continuously.

• You will now be able to hear each caller as they leave
their message and decide whether or not speak to
them.

Note: If your phone line has a caller identification service,
then your Solo will announce the caller’s phone number
prior to answering - whenever Call Monitoring is switched
on.

* You must subscribe to the caller identification service operated

by your telephone company (such as Caller Display from BT) to
fully use the Caller ID feature.

Using Solo in Stand-alone Mode 9

To speak to the caller:

Press the SPEAKER PHONE
button.

To hear call details:

Press the flashing CALLER ID
button.

• You can now speak hands
free, using the built-in
Solo microphone and
speaker. Alternatively,
pick-up your normal
phone handset if privacy
is required.

To stop the answer phone recording your call:

Press the * key twice on your phone.

To hang-up:

Press the SPEAKER PHONE button.

To switch Call Monitoring OFF:

Press the FAX and
SPEAKER PHONE

buttons.

• The SPEAKER
PHONE button will
darken.

• With Call Monitoring
switched off, you will
not hear the incoming messages
as they are left by callers.

• Your Solo will announce
the number of calls and
then give each phone
number* preceded by the
time that each was
received.

Note: The correct time announcements for call details
will depend on your Solo internal clock being set
correctly. See page 16 for details.

Options available as calls are being announced:

• To skip back or forward between calls:
Press the

or buttons.

To delete all call details:

(cannot be done while listening to call details)

Press the ERASE and
CALLER ID buttons

simultaneously.

• The CALLER ID
button will
darken.

Without a subscription to the caller identification service

*

operated by your telephone company, the Caller ID feature will
announce only the time of each received call.

10 Using Solo in Stand-alone Mode

Answer Phone Remote Control

To provide full flexibility, the answer phone offers a remote
control feature so that you may access your Solo whilst in
another location. This is achieved using a touch-tone phone
and first requires you to set a PIN code for security.

To set a PIN code:

Press the FAX, SPEAKER PHONE and ANSWER PHONE
buttons simultaneously.

• The three buttons will glow.

• Enter a four digit PIN code using the number buttons
explained on the fold-out flap at the front of this booklet.

• After the fourth digit is entered, your Solo will announce
the four numbers in confirmation.

To gain remote control access:

1 Using a touch-tone phone, call the answer phone

(the answer phone must be switched on).

2 When the call is answered, press the # key on the

telephone. You will be prompted to enter your PIN code.

3 Enter your PIN code using the telephone keypad. After

the code is entered correctly, your Solo will summarise
its message status and settings.

4 Press the

one of the functions directly by pressing the appropriate

key to hear the menu of functions or select

*

telephone key:

KEY FUNCTION

# Enter remote control mode.

Listen to a summary of the remote control commands.

*

1 Serves two functions:

• Press while listening to a message to delete the message.

• Press after selecting option 2 (listen to the outgoing

message) to re-record the outgoing message.

2 Listen to the outgoing message. If re-recording the outgoing

message, press this key again to stop recording and play the
new outgoing message.

3 Switch the answer phone off.
4 Delete all received voice messages.
5 Quit and hang-up.
6 Listen to the call details list.
7 (While listening to messages) Skip to previous received message.
8 Listen to received messages.
9 (While listening to essages) Skip to next received message.
0 Change the Follow Me contact number. Listen to the Follow

Me settings summary and then enter the new number (wait
for each entered digit to be announced before entering the
next). Press

when the number is complete.

*

To end your remote control session:

Press the 5 key on the telephone and hang up; or just hang up.

To activate the answer phone remotely if it is off:

Phone your number and let it ring 20 times.

Using Solo in Stand-alone Mode 11

Follow Me Feature

Follow Me is an advanced feature of the digital answer
phone and allows your Solo to contact you on a designated
phone number whenever incoming calls are received. You
can configure Follow Me to contact you immediately or at
specific times on particular days as required.

The Follow Me set-up procedure has four main steps
as follows:

• Set your PIN code (covered on the previous page)

• Set the contact phone number

• Set the permitted contact times

• Set the permitted contact days

The first two steps are essential and the latter two steps are
optional.

Note: If you do not set the optional steps, your Solo will
call the contact number at any time on any day as it
receives incoming messages.

To set the contact phone number:

Press the SPEAKER PHONE and
CALLER ID buttons simultaneously.

• The FAX, SPEAKER PHONE and
ANSWER PHONE buttons will
glow.

• Enter the phone number that you wish your Solo to call
when it has received messages (use the Number
Buttons explained on the fold-out flap at the front of
this booklet).

To finish entering the number:

Press the FAX button.

• Your Solo will announce
the entered phone
number in confirmation.

12 Using Solo in Stand-alone Mode

To set the permitted contact times:

Press the SPEAKER PHONE and +
keys simultaneously.

To set the permitted contact days:

Press the SPEAKER PHONE and —
keys simultaneously.

• The FAX, SPEAKER PHONE and
ANSWER PHONE buttons will
glow.

You have three time setting options:

(use the Number Buttons explained on the
fold-out flap at the front of this booklet)

• Contact immediately – the contact number will be
called after each incoming message is received.

To set this option: Enter 9999 & press the FAX button.

• Contact at one set time of day – the contact number
will be called only at a specific time, after one or more
messages are received.

To set this option: Enter a four-figure time
(see note below) and press the FAX button.

• Contact at two set times of day – the contact number
will be called only at two specific times, after one or
more messages are received.

To set this option: Enter two consecutive four-figure
times (see note below) and press the FAX button.

In each case your Solo will announce the entered time(s)
as confirmation.

Note: Enter times using the 24-hour clock. For example,
0000 is 12.00am (midnight), 1200 is 12.00pm (midday),
1325 is 1.25pm, etc.

• The FAX, SPEAKER PHONE and
ANSWER PHONE buttons will
glow.

You can now choose the days that you wish to exclude:

(use the Day Buttons explained on the
fold-out flap at the front of this booklet)

• For example: select SATURDAY and SUNDAY if you
don’t want your Solo to make contact during the
weekend.

• Press the FAX button when you have finished excluding
contact days.

• Your Solo will announce the remaining permitted
contact days as confirmation.

Please turn over for details about
switching on the Follow Me feature

➠

Using Solo in Stand-alone Mode 13

To switch Follow Me ON:

Press the FAX and
CALLER ID buttons

simultaneously.

• Your Solo will
summarise the
Follow Me settings
and the CALLER ID button will glow.

• When the Solo receives a call, the Follow Me feature
will call you at the designated time(s), making up to
two attempts to make contact.

• When you answer the call, you will hear the Follow Me
message and have the option to use the answer phone
remote control facility to hear the received message(s).

Note: If your Solo announces ‘Follow Me off’, rather than
switching on as discussed above, then there may be a
problem with one or more of the settings (check that your
PIN code is entered correctly).

To use remote control to hear your messages:

1 Press the # key on the telephone keypad.

2 Enter your PIN code.

3 Press the 8 key.

4 When you have listened to the messages, either invoke

other remote control commands or hang up.

• For further details of the remote control commands,
please refer to page 11.

Once you have listened to the received messages, Follow
Me will not call again until new messages are received.

However, if you do not listen to, or delete the messages,
the Follow Me feature will call you at the next permitted
time with the same message(s).

14 Using Solo in Stand-alone Mode

To switch Follow Me OFF:

Press the FAX and
CALLER ID buttons

simultaneously.

• The CALLER ID
button will darken
accompanied by the
announcement
‘Follow Me off’.

To listen to the Follow Me message:

Press the

SPEAKER PHONE

and ANN buttons
simultaneously.

• You will hear
the current
message that
is played when the Follow Me
feature calls your contact phone number.

To re-record the Follow Me message:

Press the SPEAKER
PHONE and ERASE

buttons simultaneously.

• The ANSWER PHONE
button will glow to
indicate that
recording is in progress.

• Speak your new message clearly, approximately 20cm
from your Solo. Your outgoing message can be up to
50 seconds long.

To finish recording:

Press the ANSWER PHONE button.

Using Solo in Stand-alone Mode 15

Date and Time

Your Solo has an internal clock which is used to record the
time that each message is received.

If your phone line has a caller identification service, then
the internal clock will be updated automatically via the
phone network every time a call is received. It will also be
updated each time you open the supplied FotoMac
software on your computer.

The internal clock operates whenever power is applied to
your Solo. If the power is switched off, the internal clock
freezes and retains the current date and time until power is
restored, whereupon it continues from where it froze.

To hear the date and time settings:

Press the FAX
and ANN keys
simultaneously.

• The FAX
and ANS
buttons will
glow while you hear the
current date and time settings held
within your Solo.

To manually re-configure your Solo
date and time settings:

Press the FAX and ANS keys simultaneously.

• The FAX and ANS buttons will glow.

You now need to enter a ten digit number
which breaks down as follows:

(use the Number Buttons explained on the
fold-out flap at the front of this booklet)

For example: the number shown
here: 14 02 99 17 24 would set the
date: Sunday 14th February 1999
and the time: 5:24pm.

After the tenth digit is entered, your Solo will announce the
date and time as confirmation.

16 Using Solo in Stand-alone Mode

Stand-alone Fax Machine

Like most other modem products, your Solo is equipped to
transmit and receive fax messages.

Unlike most other modems, however, your Solo can receive
fax messages even when your computer is switched off.
This means that you can benefit from 24-hour fax cover
without the need to leave your computer on overnight or
while you are out. When you return to use your computer,
stored faxes are transferred across so that you may view
and print them.

This section deals with the Stand-alone fax capabilities that
are achievable when your computer is switched off (or not
running the supplied FotoMac software). For more details
about the full range of fax features, please refer to page 22
within the next section.

To receive fax messages in stand-alone mode:

Press the ANS button.

• The ANS button will glow,
accompanied by the
announcement: “Answering
machine record”.

• The answer phone will answer incoming calls as usual
but will listen for the distinctive fax signals. If an
incoming fax is detected, the answer phone will change
into fax mode and store the incoming fax pages.

To make the Solo receive a fax after you
have already picked up the call:

Before putting your phone on the
hook, press the Solo SPEAKER
PHONE button (the answer
phone must already be on).

• The Solo will go online,
detect the fax signals and
automatically receive the
incoming fax message.

To automatically print stored fax messages:

(Once you have started your computer
and the FotoMac software)

Press the flashing Solo FAX button.

• All stored fax messages will be
sent directly to the printer
connected to your computer.

To transfer fax messages to your computer:

Once you have started up your computer and opened the
FotoMac software, it will automatically check the Solo for
new messages and display a message on screen if any are
found.

Using Solo in Stand-alone Mode 17