Coffeemaker
3305-33, 3307-33,
3309-33, 3311-33, & 3336-33
User Manual
www.oster.ca
®
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IMPORTANT SAFEGUARDS
To reduce the risk of fire, electric shock and/or injury to persons, basic safety
precautions should always be followed when using electrical appliances, including
the following:
1. READ ALL INSTRUCTIONS BEFORE USING THE COFFEEMAKER.
2. Do not touch the coffeemaker’s hot surfaces. Use handles or knobs.
3. To protect against electric shock, do not immerse the power cord, power plug
or coffeemaker in water or in any other liquid.
4. Close adult supervision is necessary when this appliance is used by
or near children.
5. Turn the coffeemaker OFF and unplug the power cord from the power source
when the coffeemaker and clock are not in use and before cleaning. Allow
the coffeemaker parts to cool before putting on or taking off parts and before
cleaning the appliance.
6. Do not operate any appliance with a damaged power cord or power plug, or
operate it after the appliance malfunctions, or has been damaged in any manner.
Return this appliance only to the nearest Authorized Service Center for
examination, repair or adjustment.
7. The use of accessory attachments other than OSTER
®
/MR. COFFEE®brand
products may cause hazards or injuries.
8. Do not use the coffeemaker outdoors.
9. Do not let the power cord hang over edge of table or counter,
or allow it to come into contact with hot surfaces.
10. Do not place this coffeemaker on or near a hot gas stove or electric burner
or in a heated oven.
11. To disconnect the coffeemaker, turn it OFF, then remove the power plug
from the power supply.
12. Place the appliance on a hard, flat level surface to avoid interruption of airflow
underneath the coffeemaker.
13. Avoid contact with any moving parts.
14. This coffeemaker is designed for household use only.
15. Do not use appliance for other than intended use.
DECANTER USE AND CARE
Follow the instructions below to reduce or eliminate the chance
of breaking the glass decanter or thermal carafe:
• This decanter is designed for use with your OSTER
®
coffeemaker and therefore must
never be used on a range top or in any oven, including a microwave oven.
• Do not set a hot decanter on a wet or cold surface.
• Do not use a cracked decanter or a decanter having a loose or weakened handle.
• Do not clean the decanter with abrasive cleaners, steel wool pads
or other abrasive materials.
• Discard the decanter immediately if it is ever boiled dry.
• Protect the decanter from sharp blows, scratches or rough handling.
3
WARNING! To reduce the risk of fire or electric shock, do not remove any
service covers. There are no user serviceable parts
inside the coffeemaker. Only authorized personnel
should repair the coffeemaker.
Please read ALL of the instructions in this manual carefully before you begin
to use this appliance. Proper care and maintenance will ensure a long life and
a trouble-free operation for this appliance. Please save these instructions and
refer to them for cleaning and care tips.
SAVE THESE INSTRUCTIONS
INTRODUCTION
Welcome and congratulations on the purchase of your new OSTER®Coffeemaker.
Your new coffeemaker will wake up with you in the morning and provide you
breaks and treats during your hectic daily activities. How you enjoy your OSTER
®
Coffeemaker is up to you!
SPECIAL CORD SET INSTRUCTIONS
1. A short power supply cord is provided to reduce the hazards resulting from
a person or pet becoming entangled in, or tripping over, a longer cord.
2. An extension cord may be purchased and used if care is exercised in its use.
3. If an extension cord is used, the marked electrical rating of the extension cord
must be at least 10 amps and 120 volts. The resulting extended cord must be
arranged so that it will not drape over a countertop or tabletop where it can
be pulled on by children or tripped over accidentally.
4. This appliance has a polarized plug (one blade is wider than the other). To reduce
the risk of electric shock, this plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. Do not modify the plug in any way.
You can customize the length of the power cord so that it is the exact length
you desire. To increase the length of the power cord: grasp the power cord
(not the power plug) and gently lift it out of the slot, then pull it away from the
coffeemaker. To decrease the length of the power cord: grasp the power cord
(not the power plug), lift it out of the slot and gently feed it into the
coffeemaker. Lock the cord in the slot when finished.
4
Table of Con
tents
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Decanter Use and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Special Cord Set Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Coffeemaker Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Clean Your Coffeemaker Before Using the First Time. . . . . . . . . . . . . . . . . . . . . 8
Setting The Clock and Delay Brew Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preparing for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
• Suggested Coffee Measurement Chart
• Water Filtration System
• Adding Water and Ground Coffee
Brewing Coffee Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Brewing Coffee Later (Delay Brew) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning and Maintaining Your Coffeemaker . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting Your Oster®Coffeemaker . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Service and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5
PARTS DIAGRAM
1. Brew Basket Lid
2. Shower Head Cover
3. Water Reservoir
4. Pause ‘n Serve
5. Dual Water Windows
6. Warmer Plate
(not on thermal models)
7. Decanter
8. Removable Filter Basket
9. Pour Through Reservoir Lid
2
3
4
8
1
6
5
7
9
c
d
e
f
g
h
Control Panel
a.
Clock Display / Fresh Brew™ Timer Display
b. Clock Display / Fresh Brew™ Timer
Display Button
c.
Clean Cycle Indicator
d.
Delay Brew Indicator
e.
Brew Now Indicator
f.
Select Button
g.
Brew Strength Indicators
(Regular/Strong)
h.
Brew Strength Button
i.
Warmer Temperature Knob
(not on thermal models)
j.
On / Off Audible Signal
k.
Set Delay Button
l.
Hour Button
m.
Minute Button
6
Coffeemaker Extras
(not included with all models)
Water Filtration
System
Mr. Coffee
®
Brand
Permanent Filter
a
b
c
d
e
f
g
h
i
l
m
k
j
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COFFEEMAKER FEATURES AND BENEFITS
Your new OSTER®coffeemaker has the following features:
• Brewing Capacity
– 12 Cups – glass decanter series
– 10 Cups – thermal carafe series
• Removable Filter Basket – The filter basket lifts out for fast and easy cleaning and filling.
• Permanent Filter – Model 3305-33 only.
• Pause ‘n Serve – Can’t wait for the coffee to finish brewing? The Pause ‘n Serve
feature allows you up to 30 seconds to pour a cup of coffee while the coffeemaker
is still brewing. Carefully remove the decanter and the Pause ’n Serve feature will
be automatically activated, temporarily stopping the flow of coffee into the decanter.
• Dual Water Windows – Show amount of water in the reservoir for accurate filling.
• Non-Stick Warmer Plate – (not on thermal models) This feature allows you to
keep your coffee hot after brewing. The non-stick attribute prevents the
decanter from sticking to the surface of the warming plate.
• Brew Strength Selector – Adjusts the brewing time to create a more full-flavoured coffee.
• Water Filtration System – Great tasting coffee begins with great water! Improves
the taste of your coffee by removing 97% of the chlorine from the water you
use for brewing.
• Cord Storage – Safely stores excess cord to keep your countertop neat.
• Two-Hour Auto Shut-Off – Keeps your coffee hot for two hours, then automatically
shuts off. (Thermal models shut off immediately after brewing cycle is completed.)
• Programmable Controls:
– Clock – The clock serves as a handy kitchen clock and allows you to set the
Delay Brew feature and functions as the FRESH BREW™ TIMER feature.
– Fresh Brew™ Timer feature – Lets you know how long your coffee has been
waiting for you.
– On / Off Audible Signal – Choose to be alerted at the end of brew or clean cycle.
schéma des
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– Delay Brew – Would you like to wake up to a fresh pot of coffee? The timer
allows you to preset when you would like the coffeemaker to automatically
begin brewing your coffee, up to 24 hours in advance.
– Adjustable Warmer Plate – (not on thermal models) This feature allows you to
keep your coffee hot after brewing and adjust the temperature to fit your taste.
– Special Cleaning Cycle – Enables you to easily maintain and clean mineral
deposits from your coffeemaker.
NOTE: If you have selected any of the operating functions, the coffeemaker will act
upon the last operation selected if the power is restored within 10 seconds after a
power outage.
CLEAN YOUR COFFEEMAKER BEFORE USING THE FIRST TIME
Make sure your first cup of coffee is as good as can be by cleaning your
OSTER
®
Coffeemaker before its first use. Just follow these simple steps:
1. Wash the decanter, decanter lid and the filter basket in a mixture of mild detergent
and water. Rinse each thoroughly (please refer to the Parts Diagram on page 5).
2. Replace all the parts and close the lid. Then, run a brew cycle with water only,
without adding coffee and coffee filter.
3. When brewing is complete, turn your coffeemaker off, discard the water in the
decanter and rinse the decanter, decanter lid, and filter basket.
Your coffeemaker is now ready to use. Enjoy it!
SETTING THE CLOCK AND DELAY BREW TIME
To Set the Clock:
1. Plug the power cord into a standard electrical
outlet. The clock will flash on the control panel
to indicate that the time has not been set yet.
2. Press and hold the HOUR and MINUTE buttons
until you reach the current time. The AM or PM
indicator will light at the bottom of the display
(Figures 1 and 2).
The clock is now set!
NOTE: Pressing any button before setting the clock
will cause the clock to start keeping time from
12:00 a.m. You must set the clock if you want to
use the Delay Brew feature.
To Set the Delay Brew Time:
While the display is in the clock mode, simply press
the SET DELAY button (Figure 3) and, while the
DELAY BREW yellow light is flashing, set the brew
time by pressing the HOUR and MINUTE buttons
(Figure 4). The AM or PM indicator will light at the
bottom of the clock display.
Within a few seconds the display will change
to the current time.
The Delay Brew Time is now set!
NOTE: To activate the DELAY BREW cycle,
see the Brewing Coffee Later section.
To check the programmed time, push the SET
DELAY button. The display will show the time you
have programmed the coffee to brew. If you press
the SET DELAY button again or wait a few seconds,
the display will switch back.
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F
IGURE
1
F
IGURE
2
F
IGURE
3
F
IGURE
4
10
PREPARING FOR USE
Selecting and Measuring Ground Coffee
For best results, use a level tablespoon for ground coffee measurement.
Make sure you use medium grind coffee for a perfect brew.
A. Suggested Coffee Measurement Chart
To Brew Ground Coffee
12 Cups 9 tbsp.
10 Cups 7.5 tbsp.
8 Cups 6.5 tbsp.
6 Cups 4.5 tbsp.
4 Cups 3 tbsp.
1 level tablespoon (tbsp) = 5 gr./0.17 oz.
1 cup = 5 fl. oz. of brewed coffee
Use more or less coffee to suit your taste.
B. Water Filtration System
Congratulations! You are the owner of a MR. COFFEE
®
water filtration system. This
carbon-based water filter improves the taste of your coffee by removing up to 97%
of the chlorine from the water you may use to brew your coffee.
First, look for the MR. COFFEE
®
Filtration Friendly symbol on the bottom of your
filter basket. If you do not see this symbol, please call 1-800-672-6333.
To use the water filtration system in your
OSTER
®
Coffeemaker, please follow
these steps:
1. Align the red indicator on the frame to the
letter that corresponds with the month that
you are using the disk for the first time. This
serves to remind you to change the disk
every month (approx. 30 brewing cycles).
NOTE: For optimum results, use the water
filtration system with a permanent filter.
2. Rinse the water filter in fresh water before first use.
3. Follow Adding Water and Coffee instructions.
4. When you are done brewing your coffee, rinse
the water filter with fresh water. Do not put
your water filter in the dishwasher.
To replace the water filter disks, twist the gray
disk cover from your water filtration system.
Remove the used disk. Insert the new disk into
the frame and twist the cover back into place.
11
Red
Indicator
Frame
Filter Disk
Disk Cover
5
12
C. Adding Water and Ground Coffee
1. Open the brew basket lid. For your
convenience, you can lift out the removable
filter basket.
2. Place a 10-12 cup paper basket-style filter or
a permanent filter into the removable filter
basket (Figure 5).
NOTE: If using paper filters, it is important that
the sides of the filter fit flush against the side of
the filter
basket. If filter collapse occurs, dampen
the filter before placing in the filter basket and
adding ground coffee and water.
3. Add the desired amount of coffee and
gently shake to level the coffee. See the
Suggested Coffee Measurement Chart.
4. After following instructions in the Water Filtration System, place the MR. COFFEE
®
water filter in the basket, making sure that the side marked “this side up”
faces you and that the water filter is level.
5. Be sure the removable filter basket is properly centered and all the way down in
the brew basket and close the lid.
6. Fill the decanter with cold, fresh water to the desired capacity (1 cup equals 5 ounces)
For easy and accurate filling, the water markings on the glass decanter and on the
dual water windows show the amount of water needed to make the
corresponding desired number of cups. Do not fill past the “12 cup MAX line” or
water will flow out of the overfill hole in the back of the coffeemaker.
The amount of coffee brewed will always be slightly less than the amount of water
poured in the water reservoir. This is due to the minimum absorption of water by
the coffee grounds.
7. Lift the pour through reservoir lid and pour the water into the water reservoir.
Close the lid and place the empty decanter onto the warmer plate.
NOTE: Make sure the decanter is fully placed on the warming plate or the water and
the grounds will overflow from the filter basket. An overflow may cause personal
injury or damage to property.
CAUTION! To reduce the risk of damaging the decanter and/or the risk of
personal injury, do not add cold water to the decanter if the decanter is
already hot. Allow the decanter to cool before using.
F
IGURE
5
13
BREWING COFFEE NOW
1. After completing the steps in the Adding Water
and Coffee section and with the glass decanter
and the filter basket securely in place, turn the
coffeemaker on by pressing the SELECT button
once. The BREW NOW green light will turn on to
signal that the coffeemaker is on and brewing
(Figure 6).
2. To enjoy a more full flavoured cup of coffee,
press the Brew Strength button once. The
STRONG Brew Strength red light will turn on. The
coffeemaker will remain in the Brew Strength you
have selected until you change it back to regular
strength by pressing the Brew Strength button or
until you unplug the machine (Figure 7).
3. After the used coffee grounds have cooled,
carefully remove the filter basket and discard them.
NOTE: The shower head cover is hot after brewing.
Always allow the coffeemaker to cool down before
cleaning.
FIGURE 6
F
IGURE 7
14
4. Prior to making a second pot of coffee, turn the
coffeemaker off. This will reset the FRESH BREW
™
TIMER feature. To turn the coffeemaker off, press
the SELECT button until all lights turn off.
5. Make sure the decanter is empty before starting
to brew coffee.
6. Be sure to turn your coffeemaker off when
no longer using it.
The Fresh Brew™Timer Feature
The FRESH BREW™TIMER feature lets you know how
long your coffee has been waiting for you. At the
start of the brew cycle, the FRESH BREW
™
TIMER
feature will automatically be activated and the clock
display will change to show the time since brewing
began. Incremental segments of the FRESH BREW
™
TIMER feature will start to darken as an indication of
how long the coffee has been waiting for you.
Press the FRESH BREW
™
TIMER button once (Figure 8)
to go back to the clock function (while on the
clock mode, the FRESH BREW™ TIMER feature will
keep counting). The display will automatically
change back to the clock after 2 hours or when the
unit is turned off.
NOTE: The BREW NOW green light must be on
for the FRESH BREW™ TIMER feature to operate.
The time and delay brew time cannot be set
when the fresh brew time is displayed.
On/Off Audible Ready Signal
The coffeemaker will beep three times at the end of
the brew or clean cycle. You may choose not to be
alerted by turning the audible ready signal off (Figure 9).
FIGURE 8
F
IGURE 9
15
BREWING COFFEE LATER
1. You must first set the time for when you would
like the coffeemaker to begin brewing your
coffee as described in Setting the Clock and
the Delay Brew Timer section.
2. Prepare your coffeemaker as described in
Adding Water and Ground Coffee section.
3. To activate DELAY BREW and program your
coffeemaker to brew coffee at a later time, press
the SELECT button twice (Figure 10). The yellow
DELAY BREW light will turn on. The coffeemaker is
now set to automatically brew coffee at the
pre-set later time. At this time the brew strength
light will turn on. You can select the strength that
you desire by pressing the BREW STRENGTH button.
4. At the pre-set time, the green BREW NOW light
will turn on and the DELAY BREW yellow light will
turn off, indicating the brewing has started in the
selected brew strength. The FRESH BREW
™
TIMER
feature will start.
5. The coffeemaker warmer plate will keep your coffee
hot for 2 hours and then automatically turn off. Thermal
models will turn off at the end of the brew cycle.
As a safety feature, your coffeemaker will NOT
start again automatically the next day. If you
want your coffee to brew at the same time the
following day, simply add a new filter, coffee
and water and set DELAY BREW, by repeating
Steps 2 and 3 above.
To cancel DELAY BREW:
Press the SELECT button until all lights turn off
(Figure 10).
FIGURE 10
16
CLEANING AND MAINTAINING
YOUR COFFEEMAKER
Daily Cleaning
Always unplug the coffeemaker and allow to cool before cleaning.
Remove the filter basket, permanent filter (not included on all models), decanter and
decanter lid and wash them in a solution of hot water and mild liquid soap.
Never use abrasive cleansers, steel wool pads or other abrasive materials. Dishwasher
top rack safe parts: glass decanter and lid, filter basket and permanent filter. The water
filter disk is not dishwasher safe.
CAUTION! Never immerse the coffeemaker itself in water, in any other liquid
or place in the dishwasher.
Regular Cleaning and Maintenance
Decalcifying your OSTER®Coffeemaker
Minerals (calcium/limestone) found in water will leave deposits in your coffeemaker
and affect its performance. It’s recommended that you regularly remove these
deposits using white household vinegar
1. Pour four cups (32 fluid ounces) of undiluted white household vinegar into the
water reservoir.
2. Place an empty 10-12 cup basket-style paper filter or permanent filter into the
filter basket and close the brew basket lid.
3. Place the empty decanter back in the unit, centered on the warmer plate.
4. Press the SELECT button until the red CLEAN indicator light turns on (Figure 11).
For your convenience the cleaning cycle is automatic.
The entire cycle will take 45-60 minutes to complete.
During the cleaning your coffeemaker will:
a. Slow brew approx. 3 cups of vinegar.
b. Pause for 30 minutes (the CLEAN light will remain
on to alert you that the process is active).
c. After 30 minutes, your coffeemaker will brew
the remainder of the vinegar.
d. When complete, the CLEAN light will turn off and
your coffeemaker will turn off.
FIGURE 11
17
Suggested Decalcifying Interval
Type of Water Cleaning Frequency
Soft Water Every 80 Brew Cycles
Hard Water Every 40 Brew Cycles
or when red light is flashing (programmable models).
Water Filtration Disk Replacement
Your water filtration disk will need to be replaced once a month (approx. 30 brew
cycles). If the machine will not be in use for an extended period of time, rinse the
water filter with running water and clean the coffeemaker before use.
Cleaning the Decanter
Hard water can leave a whitish stain on the decanter, and coffee may then turn this
stain brown.
To remove decanter stains:
1. Fill the decanter with a solution of equal parts water and vinegar and let the
solution stand in the decanter for approximately 20 minutes.
2. Discard the solution, then wash and rinse the decanter.
Do not use harsh abrasive cleaners that may scratch the decanter, scratches may
cause the decanter to break.
5. Discard the vinegar and rinse the decanter thoroughly with clean water.
6. Fill the water reservoir with clean, fresh water.
7. Place the empty decanter back on the coffeemaker, centered on the warming plate.
8. Remove and discard the the paper filter used during the cleaning cycle. If a
permanent filter was used during cleaning, remove it and rinse it thoroughly
before replacing it in the filter basket.
9. Begin brewing and allow the full brew cycle to complete.
10. Repeat steps 5 through 9 one more time.
Your coffeemaker is now clean and ready to brew the next pot of delicious, hot coffee!
®
18
TROUBLESHOOTING YOUR OSTER®COFFEEMAKER
Your OSTER®Coffeemaker has been carefully designed to give you many years of trouble-free
service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please
review the following potential problems and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW NOW”/ON • The appliance is unplugged. • PLUG UNIT IN.
LIGHT DOES NOT LIGHT UP • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS • The appliance is unplugged. • PLUG UNIT IN.
NOT BREWING • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
• The water reservoir is empty. • CHECK THE WATER
WINDOWS.
• The filter basket is not • INSERT FILTER BASKET
properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warmer plate. WARMER PLATE.
THE COFFEEMAKER • There are no coffee grounds • ADD THE DESIRED
ONLY BREWS WATER in the filter basket. AMOUNT OF COFFEE
TO THE FILTER.
THE COFFEEMAKER • The coffeemaker needs cleaning. • CLEAN COFFEEMAKER
BREWS SLOWLY AS DESCRIBED IN
“CLEANING AND
MAINTAINING” SECTION.
THE FILTER BASKET • The filter basket is not • INSERT FILTER BASKET
OVERFLOWS properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warmer plate. WARMER PLATE.
• The decanter lid is • PLACE LID ON THE
not on decanter. DECANTER.
• Too many coffee grounds • REMOVE FILTER DISCARD
were placed in the filter. GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
• The decanter was removed from • TURN OFF AND UNPLUG
the warmer plate for more than THE UNIT. ALLOW TO
30 seconds. COOL. WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMER PLATE OR
IT MIGHT CRACK.
19
PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS NOT HOT • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
• Auto SHUT-OFF has been activated. • FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE TASTES BAD • Coffee grounds other than • USE COFFEE GROUNDS
for an automatic drip coffeemaker RECOMMENDED FOR
were used. AUTOMATIC DRIP
COFFEEMAKERS.
• The ground coffee-to-water ratio • USE CORRECT GROUND
was unbalanced. COFFEE-TO-WATER
RATIO.
• The coffeemaker needs cleaning. • CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER”
SECTION.
THE GROUNDS ARE IN • The filter is not properly seated • SEAT FILTER PROPERLY
THE COFFEE in the basket. WITHIN THE FILTER
BASKET.
• The filter collapsed. • REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at our
Consumer Service Department at 1-800-667-8623 or you can visit us at www.oster.ca.
TROUBLESHOOTING YOUR OSTER®COFFEEMAKER
20
SERVICE AND MAINTENANCE
Replacement Parts
• Water Filtration - Replacement water filtration disks can be purchased through
your local retailer, online at www.mrcoffee.com, or by calling 1-800 672-6333 in the
U.S. or 1-800-667-8623 in Canada.
• Decanters – Visit us online at www.oster.ca, or call 1-800-667-8623 in Canada or 1800-672-6333 in the U.S. or for information on where you can find a store that
carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased
it. All repairs and replacements must be made by Sunbeam Products, Inc. or an
authorized Service Center. If you live in the U.S. or Canada, please call us at the
following toll-free telephone numbers to find the location of the nearest authorized
service center:
Canada 1-800-667-8623
U.S. 1-800-672-6333
You may also visit our website at www.oster.ca for a list of service centers.
To assist us in serving you, please have the coffeemaker model number and date
of purchase available when you call. The model number is stamped on the bottom
metal plate of the coffeemaker.
We welcome your questions, comments or suggestions.
In all your communications, please include your complete name,
address and telephone number and a description of the problem.
Visit our website at www.oster.ca and discover the secret
to brewing the perfect cup of coffee. You will also find a rich blend of gourmet
recipes, entertaining tips and the latest information on OSTER
®
products.
21
WARRANTY INFORMATION
1-YEAR LIMITED WARRANTY
Sunbeam Products, Inc., doing business as Jarden Consumer Solutions, or if in Canada, Sunbeam
Corporation (Canada) Limited, doing business as Jarden Consumer Solutions, (collectively “
JCS
”) warrants
that for a period of one year from the date of purchase, this product will be free from defects in
material and workmanship.
JCS
, at its option, will repair or replace this product or any component of
the product found to be defective during the warranty period. Replacement will be made with a new
or remanufactured product or component. If the product is no longer available, replacement may be
made with a similar product of equal or greater value. This is your exclusive warranty from
JCS
.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is
not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty
performance.
JCS
dealers, service centers, or retail stores selling
JCS
products do not have the right
to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating
instructions, disassembly, repair or alteration by anyone other than
JCS
or an authorized
JCS
service center.
Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the Limits on JCS’s Liability?
JCS
shall not be liable for any incidental or consequential damages caused by the breach of any
express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability
or fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS
disclaims all other warranties, or conditions or representations, express, implied, statutory or otherwise.
JCS
shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability
to use the product including incidental, special, consequential or similar damages or loss of profits, or for
damages arising any breach of contract, fundamental or otherwise, or for any claim brought against
purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province
to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1-800-672-6333 and a convenient service center address will be provided to you.
If you have any question regarding this warranty or would like to obtain warranty service, please
call 1-800-667-8623 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc., doing business as Jarden Consumer
Solutions, located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam
Corporation (Canada) Limited, doing business as Jarden Consumer Solutions, located at 5975
Falbourne Street, Mississagua, Ontario L5R 3V8.
©2007 Sunbeam Products, Inc., doing business as Jarden Consumer Solutions.
All rights reserved.
Imported and distributed by Sunbeam Corporation (Canada) Limited,
doing business as Jarden Consumer Solutions,
Mississauga, Ontario L5R 3V8.
Canada 1-800-667-8623
U.S. 1-800-672-6333
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GSC-MM0507
Printed in China. P.N. 120303 Rev.A
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