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®
INSTRUCTION MANUAL
TENS Therapy Pain Relief
Max Power Relief®
PM500
Pads are for Single Patient Use Only
ENGLISH
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TABLE OF CONTENTS
1. INTRODUCTION ........................................................................................................... 3
2. INTENDED USE ............................................................................................................ 4
3. SAVE THESE INSTRUCTIONS ................................................................................... 5
4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS .................................... 6
5. HOW MAX POWER RELIEF WORKS ...................................................................... 13
6. KNOW YOUR UNIT.....................................................................................................14
7. ASSEMBLY STEPS .......................................................................................................16
8. GET STARTED WITH YOUR THERAPY ................................................................ 19
9. HOW TO CONTROL AND REDUCE YOUR PAIN .................................................. 26
10. CLEANING AND STOR AGE ................................................................................... 28
11. TROUBLESHOOTING .............................................................................................. 30
12. LIMITED WARRANTY ............................................................................................ 32
13. SPECIFICATIONS ...................................................................................................... 34
14. FCC STATEMENT ..................................................................................................... 36
15. GUIDANCE AND MANUFACTURER’S DECLARATION .................................. 37
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1. INTRODUCTION
Than k you for purchasing the OMRON Max Power Relief.
The Max Power Relief is a port able TENS (Transcutaneous Electrical Nerve Stimulation)
device that provides relief of chronic, acute* and arthritic pain. It is designed to reduce
and relieve muscle and joint pain, stiffness and numbness in the back, ar ms, legs, shoulder
and foot by applying elect rical nerve stimulation to the surface of the skin near the site of
the pain. The Max Power Relief uses comfortable, self-adhesive Long Life Pads™ that can
be used up to 150 times.
TENS is a safe and dr ug-free pain relief solution that has been used for over 40 years by
medical professionals such as physical therapists and chiropractors.
* Acute pain refers to sore or achy muscles due to strain from exercise or normal household and work activities.
•
Register your product online at www.register-omron.com.
• Keep your purchase receipt as proof of purchase for warranty coverage.
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2. INTENDED USE
This device is intended for the relief of pain associated with sore or aching muscles of the
lower back, arms, legs, shoulder, or foot due to st rain from exercise or nor mal household
and work activities. When used for the symptomatic relief and management of chronic,
intractable pain and relief of pain associated with arthritis, use the Shoulder mode of
stimulation.
Environments of Use: Clinics, hospital and home environments
Patient Population: Adult
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3. SAVE THESE INSTRUCTIONS
Symbols Glossary:
For symbol information, visit: OmronHealthcare.com/symbols-glossary
Contraindication
Do not use this device if you have a cardiac pacemaker, implanted debrillator or other
implanted metallic or electronic device. Such use could cause electric shock, bur ns,
electrical interference or death.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
WARNING
DO NOT USE THIS UNIT WITH THESE OTHER DEVICES:
• Do not use this device while using another TENS device.
• With a life-supporting medical electronic device such as an ar ticial heart or lung or
respirator.
• For Hospitals and Clinics: In the presence of electronic monitoring equipment such as
cardiac monitors and ECG alarms because the equipment may not operate properly when
the electrical stimulation device is in use.
• For Hospitals and Clinics: Simultaneous connection of a patient to high frequency
surgical ME equipment may result in burns at the site of the stimulator electrodes and
possible damage to the stimulator.
• For Hospitals and Clinics: Operation in close proximity (e.g. 1 m) to a shortwave or
microwave therapy ME equipment may produce instability to the stimulator output.
DO NOT USE THIS UNIT UNDER THESE CONDITIONS
• Consult with your physician before using this unit.
The unit may cause lethal rhyth m dist urbances in certain susceptible individuals. If you
have had a recent surgical procedure, the stimulation may disrupt the healing process.
Indicates a potentially haz ardou s situation which, if not avoided, cou ld
result i n death or serious inju ry.
Before using your unit, ensure that:
1. The cord is not broken.
2. The gel pad is not damaged.
3. The electrode cord connection is not broken.
4. The unit is intact and working.
5. There is no battery leakage.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
DO NOT USE ON THESE INDIVIDUALS
• Pregnant women.
• Do not use on children or infants because this device has not been evaluated for pediatric
use.
• Keep out of the reach of young children because the electrode cord could cause
strangulation.
• Persons incapable of expressing their thoughts or intentions.
• Persons incapable of operating the unit by themselves.
• Use caution if you have a tendency to bleed internally, such as following an injury or
fracture.
• If you have suspected or diagnosed heart disease, you should follow precautions
recommended by your physician.
• If you have suspected or diagnosed epilepsy, you should follow precautions
recommended by your physician.
• Use caution if stimulation is applied over the menstruating uter us.
• DO NOT APPLY THE PADS TO THESE BODY AREAS:
The head, the mouth, or any area of the face.
The neck or any area of the throat because this could cause severe muscle spasms
resulting in closure of the airway, difcult y in breathing, or adverse effects on
heart rhythm or blood pressure.
Near the heart, or on genital area.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
Both sides of the chest cavity simultaneously (lateral or front and back), or across
your chest because the introduction of electr ical current may cause rhyth m
disturbances which could be lethal.
On the calves of both legs at the same time because this may cause cardiac
disturbance.
On the bottom of both feet at the same time because this may cause cardiac
disturbance.
Open wounds or rashes or over swollen, red, infected or inamed areas or skin
eruptions (such as varicose veins, phlebitis, thrombophlebitis and thrombosis), or on top
of or close to cancerous lesions, or over ares of skin that lack normal sensation.
DO NOT USE THIS UNIT DURING THESE ACTIVITIES
•
When in the bath or shower;
• While sleeping;
• While driving, operat ing machinery, or during any activity in which electrical
stimulation can put you at risk of injury.
PAIN MANAGEMENT WARNINGS
• If you have had medical or physical treatment for your pain, consult with your
physician before using this unit.
• If your pain does not improve, becomes seriously chronic or severe, or continues for
more than ve days, stop using the unit and consult with your physician.
• The mere existence of pain functions as a very impor tant warning telling us that
something is wrong. Therefore, if you suffer from any ser ious illness, consult your
physician in order to conr m that it is advisable for you to use this unit.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
DO NOT ALTER THE UNIT
• Do not plug this cord into any thing other than this unit.
• No modication of this unit is allowed.
• Use this unit only with the leads, electrodes, pads and accessories
recommended by the manufacturer to avoid damage to the unit.
WARNINGS REGARDING THE PADS
• Apply pads to normal, healthy, dry, clean skin (of adult patients).
• If you experience any skin irritation or redness after a session, do not
continue stimulation in that area of the skin.
Possible Adverse Reactions
• You should stop using the unit and consult with your physician if you experience
adverse reactions from the unit.
• You may experience skin irritation and burns beneath the stimulation electrodes
applied to your skin.
• You may experience headache and other painful sensations during or following the
application of electrical stimulation near your eyes and to your head and face.
Indicates a potentially haz ardou s situation which, if not avoided, may
CAUTION
PRECAUTIONS REGARDING THE PADS
Do not move the pads to another location while the unit is on.
•
• Therapy won’t work with just one pad. You MUST USE TWO PADS at the same time.
• Make sure the components are connected well and the pads are xed on the par t of
the body you wish to treat or the therapy may not be effective.
• Pad should not touch any metal object, such as a belt buckle, necklace, or other metal
worn under clothing.
• Do not overlap pads or put pads on top of each other.
Gel pads may also stick together and cause gel to be removed when separating.
• Do not share pads with another person. This may cause a skin irr itation or infection.
Pads are intended for use by one person.
•
Do not leave pads attached to the skin after treatment.
result i n minor or moderate injury to the user or patient, or cause da mage
to the equipment or other proper ty.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
• Do not bend or fold the pads because the gel may get damaged and it won’t stick or
function properly.
• To avoid damage to the adhesive surface of the pads, put the pads only on the skin or
on the plastic pad holder provided.
•
Always place clean pads in accordance with illustrations provided (Refer to pages
19-22, Pad Placement).
• Do not apply ointment or any solvent to the pads or to your skin because it will disr upt
the pads from functioning properly. The self-adhesive pads will adhere to you r skin.
•
Do not add spray, lotions or creams to skin or pads.
• Place pads on each side of the pain, not directly on the pain.
• Place pads at least 1 inch (3 cm) apart for optimal results.
CAUTION WHILE USING UNIT
MAIN UNIT
• If the unit is not functioning properly or you feel discomfort, immediately stop using
it.
• Do not use for any other purpose except for what it is intended.
•
Do not place in a room with high humidit y, such as a bath room. T his will damage
the unit. Ideal temperature for using 50 °F - 104 °F (10 °C - 40 °C), 30 - 80 % relative
hu m idit y.
• Do not use the unit without proper lighting. You may not be able to operate unit
successfully.
•
While using this device, make sure that no mobile phone or any other electrical devices that emit
electromagnetic elds is within 12 inches (30 cm). This may result in poor performance of the
device.
• Do NOT turn unit on until pads are on your skin.
CORD
• Do not insert the electrode plug into any place other than the jack on the unit.
• Do not pull on the electrode cord during treatment.
•
Do not bend or pull the end of the cord.
•
When pulling out the cord f rom the unit, hold the plug and pull.
• Replace the cord when broken or damaged.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
BATT ERY
•
Do not throw the batteries into a re. The batteries may explode.
• Dispose of the unit, batteries, and components according to applicable legal
regulations. Unlawful disposal may cause environmental pollution.
• Do not mix alkaline and manganese batteries as this will shorten the battery life.
• During therapy, do not remove the battery cover and do not touch the batter y ter minals.
• Do not use batteries after their expiration date.
PADS
•
The size, shape and type of pads may affect the safety and effectiveness of electrical
stimulation.
• The electrical performance characteristics of pads may affect the safety and
effectiveness of electrical stimulation.
• Using pads that are too small or incorrectly applied, could result in discomfor t or
skin burns.
• Detach the pads before replacing the batteries.
General Precautions
• The long-term effects of electrical stimulation are unknown.
• Apply stimulation to only normal, intact, clean, dr y and healthy skin.
• TENS is not effective in treating the original source or cause of the pain, including headache.
• TENS is not a substitute for pain medications and other pain management therapies.
• TENS devices do not cure disease or injuries.
• TENS is a symptomatic treatment and, as such, suppresses the sensation of pain that
would other wise serve as a protective mechanism.
• Effectiveness is highly dependent upon patient selection by a practitioner qualied in the
management of pain patients.
•
You may experience skin irritation or hypersensitivity due to the elect rical stimulation
or electr ical conductive medium (gel).
•
Keep unit away from young children. The unit contains small pieces that may be swallowed.
Immediately contact your physician.
• Ensure that this device has acclimated to room temperature before using. Using this
device after an extreme temperature change could lead to an improper operation. OMRON
recommends waiting for approximately 2 hours for the device to war m up or cool down
when the device is used in an environment within the temperature specied as operating
conditions after it is stored either at the maximum or at the minimum storage temperature.
For operating, storage and transport conditions, refer to page 34.
• The clip may fall off if attached to soft or thin clothing.
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4. IMPORTANT SAFETY PRECAUTIONS AND WARNINGS
Possible Adverse Reactions
• Do not use to treat one region for extended periods of time (more than 30 minutes
a session, up to three times/day) or muscles in that region may become exhausted and
sore.
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5. HOW MAX POWER RELIEF WORKS
How does it work?
The OMRON Max Power Relief is a powerful TENS device that provides relief of chronic,
acute* and arthritic pain.
Scientic theor y suggests that TENS therapy may work in several ways:
1. Gentle electrical pulses move th rough the skin to nearby nerves to block or shut out
the pain message f rom ever reaching the brain from the source of the pain.
2. Gentle electrical pulses increase the production of the body’s natural pain killers,
such as endorphins.
3. Blood circulation improves as muscles contract and relax with the ow of the
electr ical stimulation.
* Acute pain refers to sore or achy muscles due to strain from exercise or normal household and work activities.
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6. KNOW YOUR UNIT
PACKAGE CONTENTS
Main Unit Electrode Cords
Pad Holder
(1 sta ndar d)
Batteries
(2 AAA size (LR03) batteries)
Belt Clip Soft Pouch
Instruction Manual
Quick Start Guide/Pad Placement Guide
2 LONG LIFE PADS™
(1 standard pair)
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6. KNOW YOUR UNIT
FE ATURES
1. Nine preset modes (Arm, Lower Back, Leg, Foot, Shoulder, Joint, Tap, Knead, Rub).
2. Fifteen intensity levels (1 low to 15 high).
3. Pair of pads (durable, reusable, washable, up to 150 uses).
(Only use OMRON manufact ured pads and cords with this unit).
4. Automatic 15-minute shut off.
5. Big screen lets you clearly control your therapy with mode, intensity level and minutes
left displayed.
6. Low battery icon displays to remind you when to replace the batteries.
7. Pad icon displays if pad falls off.
BUTTONS AND THEIR FUNCTIONS
Pad Icon
If the pad dislodges, the pad
icon will be displayed.
Intensity Level
Intensity But ton
Set accordi ng to your needs.
Press ▲ for higher i ntensity.
Press ▼ for lower intensity.
Battery Icon
If the battery is low, the battery
icon will display.
: Battery is close to low.
: Battery is low.
Minutes Remaining
Mode Button
Select one of the nine preset modes
to treat your pai n. Mode type will
show on screen.
Power Button
Push once for “ON” and again for
“OFF”.
Cord
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7. ASSEMBLY STEPS
Before using your unit, ensure that:
1. The cord is not broken.
2. The gel pad is not damaged.
3. The electrode cord connection is not broken.
4. The unit is intact and working.
5. There is no battery leakage.
STEP 1 – INSERT BATTERIES
1 Remove the battery cover on the back using a coin.
Battery Cover
2 Insert batteries. Make sure the signs correspond when inserting batteries.
3 Reinstall the battery cover.
Tighten with a coin.
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7. ASSEMBLY STEPS
STEP 2 – ATTACH ELECTRODE CORD TO THE MAIN UNIT
Attach the electrode cord plug to the bottom of the main unit.
STEP 3 – SNAP EITHER ELECTRODE CORD TO EACH OF THE PADS
For the rst time, take the pads out of the sealed package.
CAUTION
• Do NOT turn unit on until pads are on your skin.
• Therapy won’t work with just one pad. You MUST
USE TWO PADS at the same time.
NOTE:
Pads will not stick if the skin has too much hair. We
recommend shaving the area for effective treatment.
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7. ASSEMBLY STEPS
STEP 4 – REMOVE AND DISCARD PLASTIC FILM FROM PADS
Remove the clear plastic lm from the back of the pad.
Discard the plastic lm backing as well as the clear packaging.
STORING PADS ON PAD HOLDER
Remove plastic lm and put sticky side of pads on either
side of the pad holder.
STEP 5 – ATTACH THE UNIT TO THE BELT CLIP
CAUTION
• The clip may fall off if attached to soft or thin clothing.
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pad facing down
Pad Holder
pad sticky side up
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8. GET STARTED WITH YOUR THERAPY
(USE FOR A MAXIMUM OF 30 MINUTES PER SESSION)
STEP 1 – PAD PLACEMENT
CAUTION
For optimal therapy:
• Place pads on each side of the pain, not directly on the pain.
•
Place pads at least 1 inch (3 cm) apart for optimal results.
• Therapy won’t work with just one pad. You MUST USE TWO PADS at the same time.
•
Do not overlap pads or put pads on top of each other.
• Do not add spray, lotions or creams to skin or pads.
• Do not share pads with another person.
Before starting your therapy, rate your pain f rom 1 low to 10 high. T his mental check
gives you a basis you can compare to once the session is complete.
Attach both pads on the lower back
LOWER BACK
according to your pain.
Place pads on muscle of back, not
on spine.
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8. GET STARTED WITH YOUR THERAPY
STEP 1 – PAD PLACEMENT (continued)
LOWER BACK
Attach one pad below
and above the region
in pain, both on same
side.
JOINT
(ELBOW)
Attach pads on each
side of the joint with
the pain.
ARM
Attach pads on each
side of the region
where you feel pain.
LEG
(HIP & THIGH)
Attach pads on each
side of the area with
pain.
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8. GET STARTED WITH YOUR THERAPY
STEP 1 – PAD PLACEMENT (continued)
JOINT
(KNEE)
Attach both pads above the
knee or above and below the
joint with pain.
Attach both pads on the calf where you feel pain.
WARNING
• Do not apply the pads on the calves of both
legs at the same time.
Outside
Inside
LEG
(CALF)
FOOT
Attach pads on the left for pain on the outside of your ankle/foot. Attach the pads on the
right for pain on the inside of your ankle/foot.
(ANKLE)
WARNING
•
Do not apply the pads on the bottom of both feet at the same time.
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8. GET STARTED WITH YOUR THERAPY
STEP 1 – PAD PLACEMENT (continued)
Attach both pads on the shoulders according to your pain.
SHOULDER
SHOULDER
Attach one pad on the front and on the back of your shoulder.
WARNING
• Do not apply the pads on both sides of the chest cavity simultaneously (lateral or front
and back), or across your chest because the introduction of elect rical current may cause
rhyth m dist urbances which could be lethal.
• Do not apply the pads near the heart.
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8. GET STARTED WITH YOUR THERAPY
STEP 2 – SELECT 1 OF 9 MODES
• Push “ON/OFF”.
• Choose 1 of the 9 modes. Modes cannot be combined.
Choose a massage-like mode
1. Ta p
2. Knead
3. Rub
Or choose a pain mode:
4. Arm
5. Lower Back
6. Leg
7. Foot
8. Joint (K nee/elbow/wrist)
9. Shoulder
How to switch modes
The unit automatically defaults to the last mode selected. Each time you push the mode
button, it switches to the next mode at the lowest intensity. You can only use ONE MODE
at a time.
How to select the right mode
Any of the modes can be used on body parts or pains described in this manual or Quick
Start Guide/Pad Placement Guide.
Select the mode that feels right for your unique pain.
Push
“MODE”
Push
“ON”
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8. GET STARTED WITH YOUR THERAPY
STEP 2 – SELECT 1 OF 9 MODES (continued)
Arm Lower Back Leg Foot
Therapies
Arm Lower Back Leg Foot
designed for
What do es the
therapy deliver?
Series of low
to mediu m rate
tapping, tingling
and pulsing
sensations.
Joint Shoulder
Therapies
designed for
What do es
the therapy
deliver?
Joint Shoulder Tap Knead Rub
Series of
medium to
high rate
tapping,
pulsing
sensations.
Series of high rate
to low tingling
sensations, followed
by tappi ng. With
higher inten sity, you
may feel kneadi ng
or massage-li ke
sensations.
Tap Knead
Series of low
to high r ate
tapping, pulsing,
kneading and
massage-like
sensations.
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Series of
low rate
tapping
sensations.
Series of low to
medium tappi ng
and rubbing
sensations.
Series of
medium
rate pulsing
sensations to
mimic massage.
Series of low
rate tapping,
pulsing
sensations.
Rub
Series of high
rate pulsing
sensations to
mimic hands
rubbing.
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8. GET STARTED WITH YOUR THERAPY
Intensity
Minutes left
STEP 3 – SELECT THE CORRECT INTENSITY LEVEL (1 LOW – 15 HIGH)
Start at the lowest intensity level and slowly increase it by pushing the “▲(Up)” arrow
button. You should feel a gentle pulsing sensation.
How do I pick the right intensity level for my pain?
Each time you push the “▲(Up)” or “▼(Down)” arrow, it moves to another level. If the
stimulation sensation becomes weaker or disappears, increase the intensity until it is
restored. But, if the sensation is at all uncomfort able, press the down arrow to decrease the
intensity.
• Press ▲ for higher intensity.
• Press ▼ for lower intensity.
How long is the therapy?
The unit will continue automatically for 15 minutes before it shuts off. We recommend a
total of two 15-minutes therapy in one sitting, up to three times/day.
The screen shows you how many minutes are remaining.
level out
of 15 levels
out of 15 minutes
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9. HOW TO CONTROL AND REDUCE YOUR PAIN
When should I start therapy?
Use as soon as your pain begins. Star t with one session (unit automatically t ur ns off at 15
mi n ut e s).
Get to your pain early
If you get to your pain early, it may prevent the pain from becoming worse, or even
chronic. It’s better for you to get it u nder control sooner so that it does not reach a high
pain threshold where it limits your daily activities.
How long should you use it?
Start with one 15-minute session. Rate your pain to check your progress, 1 low to 10 high.
Stop therapy session if pain has reduced or stopped. Press the “On” button to continue
therapy for another 15-minute session.
1 session Max minutes/session Max times/day
15-minute 30 minutes 3 times per day
automatic shut-off
CAUTION
Possible Adverse Reactions
Do not use to t reat one region for extended periods of time (more than 30 minutes a
session, up to 3 times/day) or muscles in that region may become exhausted and sore.
When to stop using the unit?
1. If you experience an adverse reaction (skin irritation/redness/burns, headache or other
painful sensation, or if you feel any unusual discomfort).
2. If your pain does not improve, becomes seriously chronic and severe, or continues
for more than ve days.
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9. HOW TO CONTROL AND REDUCE YOUR PAIN
What ty pe of pain is it best for?
This therapy works best on acute pain because it is localized. Acute pain is pain in one
area for less than 3 months. If you have chronic pain, you may have pain in more than one
area and for longer than 6 months. Chronic pain may be compounded by other issues that
this unit can not add ress.
Remember, this unit does not cure your pain or the original cause of the pain. It provides
temporary relief or reduction of pain so that you can control your life and activities better.
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10. CLEANING AND STORAGE
The unit is designed for repeated use over time. The pads will last up to 150 uses, or
5 months (based on use one time per day). Here are important cleaning and storage
instructions:
Cleaning the pads
1. Turn the power off and remove the electrode cord from the pads.
2. Wash the pads when the adhesive surface becomes dirty and/or the pads are dif cult to
adhere.
• Wash the pad softly with your ngertips under slow
running cold water for several seconds (do not use a
sponge/cloth/sharp object like a nail on adhesive side,
do not use detergents, chemicals or soap).
3.
Pads can be washed after 15 uses, approximately ten times for up to 150 uses. Do not
wash the pads too long or too frequently.
4. Dr y the non-stick y surface of the pads and let the ad hesive surface air-dry completely.
Do not wipe with a tissue paper or cloth.
5. Pads are replaceable and can be purchased when needed by calling 1-800-634-4350
or going to OmronHealthcare.com
The life of the pads may vary by how often the pads are washed, the skin condition, and
how the pads are stored.
When should you replace your pads?
Replace the pads when they no longer stick to your skin or if more than 25 % of the pad’s
surface is not in contact with your skin.
Cleaning the unit
1. Turn unit off and discon nect the electrode cords from the pads.
2. Clean with a lightly moistened cloth (or a cloth soaked in a neutral cleaning solution)
and wipe gently.
• Do not use chemicals (like thinner, benzene).
• Do not let water get into the internal area.
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10. CLEANING AND STORAGE
Storing the pads
1. Turn the unit off and remove the cord from the bottom of the
unit.
2. Remove the pads from your body.
3. Leave the electrode cords connected to the pads.
Place the pads on the pad holder,
one pad on each side with the sticky
side of each pad on the pad holder.
4. Wrap the electrode cords around the pad holder.
Storing the unit and pads
• Store the unit with the belt clip on.
Store the pads with the elect rode cords on the pad holder, and
put into the pouch.
•
Do not keep in areas subject to direct sunlight, high or low
temperatures, humid areas, near a re, vibration, or shock.
Operating and storage temperature,
+50 °F to +104 °F (+10 °C to +40 °C), 30 to 80 % relative humidity.
• Do not keep in places that can be easily reached by children.
• W hen not in use for a long period, remove the batter ies before storage to avoid liquid
discharge from batteries.
• Do not wrap the electrode cords arou nd the unit because it
may damage the cord.
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11. TROUBLESHOOTING
If any of the below problems occur, check to make sure that no other electrical device is
within 12 inches (30 cm). If the problem persists, refer to the table below.
If this happens... Possible causes... Try this solut ion...
The intensity is not felt.
Very weak intensity
level.
The skin turns red or
the skin feels irritated.
No power source. Are the polarities of battery (+ and -)
Power cut off during
use.
Are you using only one pad? Put the other pad on your sk in.
Have you removed t he transparent
lm from the pad?
Are the pads st acked together or do
pads ove rlap?
Is the cord properly connected t o
the unit?
Is the intensit y setting getting weak? Press t he ▲ up button.
Is the gel damaged? Replace pad.
Are the batteries weak? Replace both A AA batteries.
Is the intensit y “1”? Press t he ▲ up button.
Is the ad hesive su rface of pads d irty
or dry?
Is therapy time too long? Use less tha n 15 minutes.
Are the two pads attached properly
to the body?
Is the pad surface wor n out? Replace both pad s at the same
aligned in the wrong direction? Are
the batteries deplet ed?
Are the batteries weak? Replace both batteries at t he
Is the cord broken? Replace cord.
You must use BOTH PADS for
therapy to work.
Peel off lm on the ad hesive
surface of pad s.
Check placement of pads. Refer
to Pad Placement Gu ide.
Connect cord plug correctly into
the jack at bottom of this unit.
Wash adhesive surface of pad s
softly with your ngertips for
about 3 seconds under slow
running water.
Refer to the Pad Placement
Guide and attach cor rectly.
time.
Check bat ter ies for cor rect
align ment. Re place batteries.
same time.
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11. TROUBLESHOOTING
If this happens... Possible causes... Try this solut ion...
Battery icon is empty. Are the batteries weak? Replace both batteries at t he
same time.
Gel pad does not stick
to skin.
Pad icon is displayed.
If the above measures are not effective, cont act us at 1-800-634- 4350.
Have you removed t he transparent
lm from the pad?
Is the pad wet? Is your skin too wet? Dry the pad. D ry the skin.
The gel pad may be damaged. Replace t he pad.
Is there too much hair on your skin? Shave the immediate area for
Are you using pad while perspir ing? Dry the pad placement area.
Have the pads been washed too long
and/or too frequently?
Were the pads stored under h igh
temperatu re, high humidity, or di rect
sunshi ne?
Only one pad is attached, or bot h
pads are not attached.
Have you removed t he transparent
lm from the pad?
Is the cord properly connected t o the
main unit?
Is the ad hesive su rface of pads d irty
or dry?
31
Peel off lm from the adhe sive
surface of pad s.
proper pad adhesion.
Leave the pad in freezer for
overnight.
Replace both pad s.
Reatt ach det ached pad(s) onto
the ski n rmly.
Peel off lm from the adhe sive
surface of pad s.
Connect cord plug correctly
into the jack at the bottom of the
main unit.
Wash adhesive surface of pad s
softly with your ngertips for
about 3 seconds under slow
running water.
Page 32
12. LIMITED WARRANTY
Your OMRON Max Power Relief unit, excluding the bat teries and pads, is warranted to
be free from defects in materials and work manship appearing within 1 year from the date
of purchase, when used in accordance with the instructions provided with the device. The
above warranty extends only to the original retail purchaser.
The pads are warranted to be free from defects in materials and workmanship appearing
within 30 days from the date of purchase when the device is used in accordance with the
instructions provided with the device. The above warranty extends only to the original
retail purchaser.
We will, at our option, replace without charge any unit covered by the above warranty.
Replacement is our only responsibility and you r only remedy under the above warranty.
To obtain warranty service, contact Customer Service by calling 1-800-634-4350 for
the address of the inspection center and the return shipping and handling fee that may
apply. Enclose the proof of purchase. Include a letter, with your name, address, phone
number, and description of the specic problem. Pack the product caref ully to prevent
damage in transit. Because of possible loss in transit, we recommend insuring the product
with ret ur n receipt requested.
THE FOREGOING IS THE SOLE WARR ANTY PROVIDED BY OMRON IN
CONNECTION WITH THIS PRODUCT, AND OMRON HEREBY DISCLAIMS
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDI NG IMPLIED
WAR RANTIES OF MERCHANTABILITY A ND FITNESS FOR A PARTICULAR
PURPOSE. IMPLIED WARRANTIES AND OTHER TERMS THAT MAY BE
IMPOSED BY LAW, IF ANY, ARE LIMITED IN DURATION TO THE PERIOD OF
THE ABOVE EXPRESS WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WAR RANTY LASTS, SO TH E ABOVE LIMITATION MAY NOT APPLY TO YOU.
OMRON SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER SPECIA L,
INCIDENTAL, CONSEQUENTIAL OR I NDIRECT COSTS, EXPENSES OR
DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
32
Page 33
12. LIMITED WARRANTY
This warranty provides you with specic legal rights, and you may have other rights that
vary by jurisdiction.
Visit our web site at: OmronHealthcare.com
Call toll free: 1-800-634-4350
FOR CUSTOMER SERVICE
33
Page 34
13. SPECIFICATIONS
Product Name OMRON Max Power Relief
Model #
Power Source DC 3 V
Battery Life
Frequency Approx. 1 to 238 Hz
PULSE Duration 150 μsec
Maximum Out put Voltage 70 V (during 500 Ω load)
Power Cont rol 15 intensity levels
Operating a nd Storage
Conditions (W hen usi ng
product)
Transportation Conditions -4 °F to +140 °F (-20 °C to +60 °C),
Weight
Outer Dimension Approx. 2” (W) × 4.4” (H) × 1” (D)
Classication of ME equipment
IP classi cation IP 22
Operation Mode Continuous operation
Applied Part Type BF (Pads)
Durable period (Service Life) Device: 5 years
REF
PM500
(2 AAA al kaline batteries or 2 AA A manganese batteries)
New batteries (2 AAA al kali ne batteries) will last for approx. 4
months (when used for 15 minutes a day, Lower Back Mode, max.
intensity).
+50 °F to +104 °F (+10 °C to +40 °C),
30 to 80 % RH (non- condensing), 700 to 1060 hPa
10 to 95 % RH, 700 to 1060 hPa
Approx. 3.5 oz (100 g) (incl. batteries)
(52 mm × 112 mm × 25 mm)
Internally powered
Pad: 150 uses
HV-F 02 3 -Z
NOTE: These specications are subject to change without notice.
This OMRON product is produced under the strict quality system of OMRON
HEALTHCAR E Co. Ltd., Japan.
Designed for a minimum of 5 years life expectancy.
IP classication is degrees of protection provided by enclosures in accordance with IEC
60529. This device is protected against solid foreign objects of diameter 12.5 mm such as
a nger and greater, and against oblique falling water drops which gives trouble to nor mal
operation.
34
Page 35
13. SPECIFICATIONS
Optional Accessories
• PMLLPAD-L (3”x4.5” (75 mm × 114 mm))
• PMLLPAD (2.5”x4” (63 mm × 102 mm))
To order : OmronHealthcare.com
35
Page 36
14. FCC STATEMENT
FCC CAUTION
Changes or modications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
36
Page 37
15. GUIDANCE AND MANUFACTURER’S DECLARATION
OMRON Max Power Relief
Information for Accompanying Documents in the Scope of IEC60601-1-2:2014
Important information regarding Electromagnetic Compatibility (EMC)
PM500 confor ms to IEC60601-1-2:2014 Electromagnetic Compatibility (EMC) standard.
Further documentation in accordance with this EMC standard is available at
OmronHealthcare.com/emc. Refer to the EMC information for PM500 on the website.
37
Page 38
Omron Healthcare helps you
make positive lifestyle changes
with innovative medical
solutions that you can use
safely and accurately at home.
OmronHealthcare.com
For questions: 1-800-634-4350
Get general pain info:
OmronPainRelief.com/blog
3144132-8A
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