In Case of Doubt
Error Display
Cause Correction
Your palms or soles are not in firm
contact with the electrodes.
Press your palms or soles firmly to the electrodes, then
measure. (
page 17 and 18)
The posture for measurement is
wrong or the palms or soles are not in
firm contact with the electrodes.
Measure without moving the hands or soles.
(
page 17 and 18)
The palms or soles are too dry.
Moisten the palms or soles with a wet towel, and then
repeat measurement.
Insert the batteries again and repeat measurement.
Consult OMRON authorised dealer.
Abnormal operation
You stepped on the unit before the
display indicated "0.0 kg".
You moved the main unit before the
display indicated "0.0 kg".
Reconnect the power and do not move the main unit
until the display indicates "0.0 kg".
Reconnect the power and step onto the main unit until
the display indicated "0.0 kg".
You moved your body during
measuring.
When measuring, body weight
measuring range is exceeded.
Do not move your body during measuring.
Body weight of 135 kg or over is out of the measuring
range of this unit. You cannot use this unit.
■ Error Displays
Cause CorrectionProblem
■ Troubleshooting
Measurement results is abnormally high
or low
Measurement results achieved each time
is great different from each other
Palms and soles are too dry.
Slightly moisten your palms and soles
with a damp towel and try again.
Nothing is displayed when the power is
turned on.
Batteries are not inserted.
Insert the batteries. (
page 8)
The polarities of batteries are not aligned
correctly.
Insert the batteries in correct alignment.
(
page 8)
The batteries are worn out.
Replace all four batteries with new ones.
(
page 8)
" " is displayed for some
of the results.
Your height, gender and birth is not correctly set.
This unit cannot measure body composition because of its measurement range, even
if the height, gender and birth date settings are correct.
Wait until "0.0 kg" is displayed before
stepping onto the unit.
You stepped onto the unit before "0.0 kg"
was displayed.
"0.0 kg" is displayed even when you step
onto the unit, or the weight value barely
increases.
The value of body weight is displayed
abnormally high or low.
Is the unit placed on a carpet or other
soft flooring?
Is the floor surface is uneven?
Place the unit on a hard and level floor.
The soles of your feet, or whole body are
cold, causing poor blood circulation.
Warm yourself up, and then take a
measurement once you feel your
circulation is back to normal.
Take a measurement with correct
posture (
page 17 and 18)
Measuring posture is incorrect
The electrodes are extremely cold.
Place the unit in a warm room for a few
minutes, and then take a measurement
when the electrodes no longer feel cold.
The value of body weight is displayed
high
Wait until "0.0 kg" is displayed before
taking out display unit.
Display unit is taken out before "0.0 kg" is
displayed.
Cord connecting the main unit and the
display unit is damaged.
Consult OMRON authorised dealer.