User Guide
533356U
PUBLICATION ISSUED BY:
Olivetti Lexikon, S.p.A.
Documentazione
77, Via Jervis - 10015 Ivrea (Italy)
Copyright © 1998, Olivetti
All rights reserved
This product’s conformity with quality
requirements is certifi e d by the Mark it
bears
Copyright protection claimed includes all forms of matters of copyrighted material and
information now allowed by statutory or judi cial law or hereinafter granted, including
without limitation material generated from the software programs which are displayed on
the screen such as ic ons, screen display tools, etc.
Product names used in this guide may be trademark s or registered trademarks of their
respective companies and are hereby acknowled ged.
All non-OLIVETTI brands and product names are trademarks or register ed trademarks of
their re s p ec tive com p a n ies.
Table of Contents
Introduction ................................................................................i
What This Manual Contains...................................................... ii
Manual Conventions ................................................................ iii
Chapter 1: Setting Up Your Printer. . . . . . . . . . . . . . . . . . . . . . . . 1
Selecting a Location..................................................................2
Unpacking .................................................................................3
Control Locations and Functions ..............................................4
Setting Up Your Printer .............................................................8
Chapter 2: Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Selecting Print Media ..............................................................18
Loading Print Media................................................................19
Using the Status Monitor.........................................................25
Using the Windows Remote Control Panel (RCP)........... .......27
Front Vi e w. .. ............... .. ... ....... .. ............... ... .. ....... ... ............4
Rear View ..........................................................................5
Inside .................................................................................5
Operator Panel ..................................................................6
Installing the Image Cartridge............. .......... .....................8
Attaching the Power Cord................................................10
Connecting the Printer to Your Computer........................10
Installing the Printer Driver ..............................................11
Installing the RCP and SM Programs ..............................14
Setting the PG L8L as the Default Printer........................16
Media Selection ...............................................................18
Media Guidelines .............................................................18
Using the Multipurpose Paper Feeder (MPF)....... .. .........19
Using the Manual Feeder ............ .. .......... .................. ......22
Using the Face-up Stacker ..............................................23
Loading Envelopes..... .. .......... .. .......... .......... .. .......... .......24
Accessing the Status Monitor ..........................................25
Status Monitor Mes sages................... .................. ...........26
Accessing Windows RCP ................................................27
Using the Buttons on the RCP.........................................28
Using the Tabs on the RCP.............................................29
Using RCP for DOS.........................................................30
Chapter 3: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Clearing Paper Jams ..............................................................32
Printer Problems .....................................................................35
Print Quality Problems ............................................................39
Chapter 4: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cleaning the Print er.................. ............ ...................... ............42
Cleaning the Outside....... .......... .......... .. .......... .......... .. ....42
Cleaning the Inside................................ .. ............ ............43
Replacing the Image Cartridge ...............................................44
Chapter 5: Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing a SIMM ....................................................................48
Removing a SIMM ..................................................................51
Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Appendix B: Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Laser Sa fe ty............ ... .. ....... ... .............. ... .. ........ .. ............... .. .. .58
Ozon e Safety ... ....... ... .. ....... ... .............. ... .. ........ .. ............... .. .. .59
Electrical Safety ......................................................................60
Disconnect Devi ce...... ................... .. .......... .................. .. .........62
Radio Frequency Emissions ...................... .......... .. .......... .......63
Quality Standards ...................................................................64
Energ y Sta r ...... .. ............... .. ... ....... .. ............... ... .. ....... ... .. ....... .6 5
Operational S a fe ty ............ .. ... ....... .. ............... ... .. ....... ... .. ....... .6 6
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Introduction
Thank you for purchasing this laser printer.
The PG L8L is a desktop laser printer specially designed for the
demanding small office and home office users. It uses a highly innovative
printing technology, which provides all the performance and power you
need for your business, small workgroup and personal printing.
In this manual you will find all the information essential for the operation
and care of your laser printer. So, do keep it handy should you experience
any difficulties with the printer.
i
What This Manual Contains
This manual consists of the following five chapters and three appendices:
Chapter 1: Setting Up Your Printer
Covers the setup and basic operations of the printer. Read this chapter
before attempting to print.
Chapter 2: Printin g
Gives you guidelines for selecting and handling/storing media products as
well as detailed specifications for print materials. Also, this chapter
instructs you on how to load print media.
Chapter 3: Troubleshooting
Describes procedures to help isolate and solve print quality and printer
problems. Read this chapter when a problem occurs, before calling for
service.
Chapter 4: Maintenance
Discusses how to handle and use the printer supplies and maintain the
printer. Read this chapter before attempting to use the supplies or
performing any maintenance.
Chapter 5: Adding Memory
Describes how to install (and remove) a memory SIMM to increase printer
memory.
Appendix A: Printer Specifications
Appendix B: Safety Notes
Describes the precautions required to prevent personal injury and
equipment damage. Read this section before installing the printer.
ii
Manual Conventions
The following conventions are used throughout this manual:
Provides information r equired to successfully complete an operation or
procedure.
Cautions you not to overlook the mentioned points .
iii
iv
1
1Setting Up Your Printer
1
Setting Up Your Printer•1
1-1 Selecting a Location
Place your printer on a flat, hard, stable surface near your computer. Leave
enough space around the printer, so that you can easily:
• Open the printer cover.
• Load the paper.
• Retrieve the paper.
• Open the front single sheet output tray and retrieve the paper in the
front output tray.
Be sure to allow air circulation around the vents to prevent the printer from
overheating.
Do not place the printer:
• In direct sunlight.
• Near heat sources or air conditioners.
• In dusty or dirty environments.
The printer should not be placed in a location where there could be abrupt
temperature or humidity changes.
2 • Chapter 1
1-2 Unpackin
g
Remove the printer and all accessories from the packing carton. Save the
carton and packing materials in case you need to repack the printer.
Make sure you have the following items:
1Printer
2Power Cord
3 Starter Image Cartridge
4 CD-ROM
5 Quick Reference Card
You need an IEEE 1284-compliant parallel printer cable. The printer cable
may not be included with your printer, in which case you can purchase one
from your dealer or ret ailer.
Setting Up Your Printer • 3
1-3 Control Locations and
Functions
1-3-1 Front View
1 Face-up Stacker
Holds a single sheet of special print
media (transparency, label, envelope,
and heavy weight paper) with print
side facing up.
2 Face-down Stacker
Holds printed documents. If printed on
plain paper, a maximum of 100 sheets
can be held.
3 Stacker Extender
Supports paper stacked in the paper
output bin.
4 Manual Feeder
Used to feed a single sheet of paper.
Also used to print envelopes and
special print media.
5 Multipurpose Paper Feeder
Holds 150 sheets of plain paper.
6 Tray Extender
Supports paper stacked in the
multipurpose paper feeder.
7 Paper Guides
Adjusts to the width of paper in the
multipurpose paper feeder.
8 Paper Guides
Supports paper for the manual feeder.
9 Operator Panel
4 • Chapter 1
1-3-2 Rear View
1-3-3 Inside
1 Printer Cable Connector
2 Power Cord Connector
3 Power Switch
1 Image Cartridge
2Front Cover
Setting Up Your Printer • 5
1-3-4 Operator Panel
The operator panel has three indicator lights and 1 button.
1 ERROR light
2 PAPER light
3 READY light
4 On/Off-line button
Indicator Lights:
Indicator
Light
ERROR (on) • There is no image cartridge.
• The cover is open.
• There is a paper jam (if PAPER light is also on).
• Other error condition (requires servicing)
ERROR (blink) • Printer memory is insufficient for print job.
Chapter 3: Troubleshooting
See
PAPER (on) • The paper tray is empty.
• There is a paper jam (if ERROR light is also on).
PAPER (blink) • The printer is in manual feed mode.
Push On/Off-line button to feed paper from
manual feeder.
READY (on) • The printer is ready to receive and process data.
READY (blink) • The printer is receiving or processing data.
READY (off) • The printer is off-line.
ALL (blink) • Possible printer failure.
Chapter 3: Troubleshooting
See
Indicates
.
.
6 • Chapter 1
On/Off-line Button Function:
Function Usage
On-line/Off-line Pressing the button toggles the printer between
Manual Feed To print a manual feed job:
Reset To clear all data from the printer’s memory except
Self-Test To perform a printer self-test:
on-line (READY light on) and off-line (READY light
off) status.
When the PAPER light blinks, press the butto n to
print (required for each page of the print job).
permanent fonts and macros, and then restore the
user default settings:
Press the button to turn the printer off-line. With
the READY light off, press and hold down the
button until all lights are blinking (approximately
four seconds), then release the button.
While the printer is on-line (READY light on),
press and hold down the button until all three
lights are blinking (approximately four seconds),
then release the button. A one-page printer status
sheet will be printed.
Image Cartridge
Cleaning
To remove excess toner from the image cartridge:
While the printer is on-line (READY light on),
press and hold down the button until all three
lights remain lit (not blinking; approximately seven
seconds) and the printer begins to cycle up (starts
feeding paper), then release the button.
One sheet will be printed.
Setting Up Your Printer • 7
1-4 Setting Up Your Printer
p
g
p
(
1-4-1 Installing the Image Cartridge
1
2
To open th e f ront cover, grasp both si des of the cov er and pull it
down.
Unpack the image cart ridge and sh ake it from si de-to- side fi ve or six
times to distribute the toner.
8 • Chapter 1
Do not expose the image cartridge to sunlight.
Do not move the
cartrid
hotoelectric drum.
3
Carefully remove the sealing tape by pulling on the sealing tape tab
which is m uc h longer than the ca rt ridge).
e, which will expose the light-sensitive green
lastic shutter on the bottom of the image
4
Locate the cartridge guide rails inside the printer (one on each side)
and locat e th e guide pins on each side of th e c artridge.
5
6
Push the image cartridge into plac e by pressing down on th e
handle. T he cartridge guide pins sh ould slide alo ng the guide rail s .
Close the f ront cover gently. Do not force the cove r cl os ed in case
the image cartridge is not seat ed properly.
Setting Up Your Printer • 9
1-4-2 Attaching the Power Cord
1
2
1-4-3 Connecting the Printer to Your Computer
1
2
Make sure t he printer’s power switch is in the OF F position.
Plug one end of the power cord into the connector at the back of the
printer and the other end into a w all outlet.
Power OFF your comp uter.
Plug the parallel inte rfa c e c able into th e c onnector on the back o f
the printe r. Pus h the clips at each end of t he connec t or into the
notches on the printer cable to se c ure the cable. T he clips snap
when pus hed into the notches in the printer c able conne c to r.
10 • Chap ter 1
3
4
Attach the ot her end of the parallel ca ble to your com put er.
Turn on your printer and then your com puter.
1-4-4 Installing the Printer Driver
Windows 95/98 Driver:
1
2
3
4
5
Start Windows. If Windows detects new hardware, click
Insert the PG L8L CD-ROM into your compu t er’s C D drive.
From the
In the Run dialog box, type
ROM drive) and confirm with OK.
Follow the on-screen instructions to com plete the ins t allation.
Start
menu, select
Run
.
d:\setup.exe
(assuming d: is your CD-
Cancel
.
Setting Up Your Printer • 11
Windows 3.x Driver:
)
1
2
3
4
5
Start Windows.
Insert the PG L8L CD-ROM into your compu t er’s C D drive.
From the
In the Run dialog box, type
ROM drive
Follow the on-screen instruc t ions to com plete the ins t allation.
Program Manager
d:\setup.exe
and confirm with OK.
, select
Run
from the
(assuming d: is your CD-
File
menu.
12 • Chap ter 1
Windows NT 4.0 Driver:
(
g
g
1
2
3
4
5
6
7
8
Start Windows.
Insert the PG L8L CD-ROM into your compu t er’s C D drive.
From the Windows NT
Double-c lic k on the
Click on
Select the port you are using, typically
The computer will list dif f erent print er manufac t urers and models.
Click on
In the Install from Disk dialog box, in the input box m ark ed “Copy
Manufacturer’s Files From:”, type
assuming d: is your CD-ROM drive) and conf irm w it h OK.
My Computer
Have Disk
Start
menu, select
Add Printer
Next
and
.
icon.
.
d:\english\win_nt\driver
Settings
LPT1:
Printers
then
then click on
Next
.
.
9
10
Olivetti PG L8L wi ll be listed. C lic k on
Follow the on-screen instructions to com plete the ins t allation.
You also have the option of installing the Windows Remote Control Panel
(RCP) pro
the next pa
ram from the CD-ROM. If you wish to do so , see the procedure on
e.
Next
.
Setting Up Your Printer • 13
1-4-5 I nsta llin g th e RCP and SM Pr ogr ams
g
The Windows Remote Control Panel (RCP) program allows you to set
printer defaults for documents printed from Windows applications and from
DOS applications running inside the Windows MS-DOS Prompt. Be aware
that DOS programs may override these settings by using their own built-in
drivers.
The Status Monitor is a program that runs in the background and
automatically displays messages on your computer screen whenever the
printer status changes. It is not available for Windows NT 4.0.
Windows 3.x/95/98 Remote Control Panel & Status Monitor:
1
2
3
Insert thePG L8L CD-ROM into your comp ut er’s CD drive.
Windows 3.x:
File
menu.
Windows 95/98:
d:\setup.exe
Type
confirm with OK. Follow the on-screen instructions to complete the
installation.
From the Pro
From the
(assuming d: is your CD-ROM drive) and
ram Manager, select
Start
menu, select
Run
Run
.
from the
14 • Chap ter 1
Windows NT 4.0 Remote Control Panel:
(
y)
(
y)
(
)
(
)
1
2
3
DOS Remote Control Panel & Status Monitor:
1
2
Insert the PG L8L CD-ROM into your compu t er’s C D drive.
From the
Type
confirm with OK. Follow the on-screen instructions to complete the
installation.
Insert the PG L8L CD-ROM into your compu t er’s C D drive.
At the DOS prompt C:\>, enter the following commands:
md dosrcp
cd dosrcp
copy d:\english\dos_rcp\*.*
dospgl8l.bat
Start
menu, select
d:\setup.exe
(assuming d: is your CD-ROM drive) and
Run
.
creates a dos rcp direct or
changes to the dos rcp direct or
copies files
installs RCP&SM
Setting Up Your Printer • 15
1-4-6 Setting the PG L8L as the Defa ult Printer
To use your printer, you must set it to be the default printer. Follow the
instructions below.
Windows 95/98 and NT 4.0:
Windows 3.x:
1
2
3
1
2
Start
Click
Double-c lic k th e
Select
selection next time you open th e printer menu.
Double-c lic k th e
dialog box will appear.
Click the
Printer menu, and then close the dialog box.
, select
Printer
Olivetti PG L8L
Settings
Olivetti PG L8L
menu,
Set As Default
Printer
icon in the Control Pane l. T he Printers
printer, select
, the n sel ect
icon.
. A check mark will confirm the
Printers
Set as Default
.
from the
16 • Chap ter 1
g
2
2
2Printin
Printing • 17
2-1 Selecting Print Media
2-1-1 Media Selection
Media Sizes Weights Input Sheet Capacity
Paper Letter (8.5 x 11”)
Legal (8.5 x 14”)
16-24 lb (60-90 g/m
2
)MPF*: 150 (20 lb)
Manual Feeder: 1
Executive (7.25 x 10.5”)
A4 (210 x 297 mm)
A5 (148 x 210 mm)
B5 (182 x 257 mm)
Envelope COM-10
Monarch
24-43 lb (90-163 g/m
2
)
*
MPF
: Up to 10
Manual Feeder
C5
DL
Transparency
Labels
‡
Letter
24-43 lb (90-163 g/m
2
)
A4
*
MPF
: Up to 10
Manual Feeder
Card Stock
*
Multipurpose Paper Feeder
†
The Manual Feeder is rec om me nded for printing envelopes, trans parencies, labels and card stock.
‡
Transparencies with paper backings attached to the short edge are not recommended.
2-1-2 Media Guidelines
When selecting or loading paper, please remember the following:
†
: 1
†
: 1
18 • Chap ter 2
• Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multi-part paper.
• Always use paper and other media that conform with those listed in the
Media Selection table, above.
• Do not use envelopes with thick or crooked edges , or envelopes that
are damaged, curled, wrinkled, or irregularly shaped.
2-2 Loading Print Media
pap
2-2-1 Using the Multipurpose Paper Feeder (MPF)
1
2
Pull the ex te nder on the MPF up until it stops.
Before loading the paper, fle x th e s heets back and forth to lo os en
them, then fan them. Tap the edges on a table to p t o s tr aighten
them. Doi ng this be f ore you load pap er helps pre ve nt paper jams.
Do not load too much. This feeder holds up to 150 sheets of plain
er (and the Face-down Stacker holds up to 100 sheets.
Printing • 19
3
Insert the paper in the pa per feeder.
If the paper has a preferred print side, place the print side facing you. If you
use letterhead paper, load the paper with the letterhead edge pointing
down and the front facing toward you.
4
Adjust the paper guides to th e w idt h of the paper.
20 • Chap ter 2
5
Pull up the ex t ender on the fa c e-down sta c ke r until it stop s . The
face-down stacker c an hold up to 100 printed pages.
6
Select the paper size from your software application and start your
print job.
Printing • 21
2-2-2 Using the Man u al Fee d er
Use the manual feeder in order to feed paper one sheet at a time into your
printer.
1
Place the paper in the manual feed er and adjust the paper guides
to the width of th e paper.
22 • Chap ter 2
2
3
4
Make sure the paper is as far down as it will go.
Be sure that before starting your print job, you select the manual
feeding source an d t he c orrect paper size from your softw are
applicat ion.
Start your print job. When the printer’s PAPER light blinks, press the
On/Off-line button t o fe ed paper fro m th e m anual feed er. You will
need to press the On/Off-line button for each page.
2-2-3 Using the Fac e-up Stack er
The face-up stacker is recommended for envelopes, transparencies and
thick stock paper.
1
2
Place your fingers on either side of the face- up stac ker, p ress ta bs
toward center of the p rint er, and pull the face-u p s t ac k er down.
If you use the face-up stacker, a single printed page is place d w it h
the printe d s ide facing up.
Printing • 23
2-2-4 Loading Envelopes
Depending on the thickness of your envelopes, the multipurpose paper
feeder can hold up to 10 envelopes. If you experience envelope feeding
problems, try placing envelopes one at a time into the manual feeder. It is
also recommended that you use the face-up stacker.
1
2
Insert the env elopes in the multip urpose pap er f eeder. The
envelopes should be loaded
toward the front, and the top edge of the envelope on the left
Adjust the paper guides to th e w idt h of the enve lopes.
vertically with the face to be printed
.
24 • Chap ter 2
3
Select the correct envelope size from your software application and
start your pri nt job.
2-3 Using the Status Monitor
The Status Monitor is a program that runs in the background and
automatically displays messages on your computer screen whenever the
printer status changes. It is not available for Windows NT 4.0.
2-3-1 Accessing the Status Monitor
1
2
To access the DOS Status Monitor:
1
2
For Windo w s 95/ 98, select
select
For Windo w s 3. x , d ouble-click th e
program group icon in the Program Manager.
Select
At the DOS prompt, type
Type
Olivetti PG L8L RCP&SM
Status Monitor
dospgl8l.exe
Program
. The Stat us M onitor appe ars.
cd\dosrcp
and press
from the Start menu. Then
from the Program drop down list.
Olivetti PG L8L RCP&SM
and press
Return
.
Return
.
Printing • 25
2-3-2 Status Monitor Messages
Message Description
ON-LINE The printer is online and ready to receive data.
OFF-LINE The printer is offline. To switch the printer to online status,
press the On/Off-line button on the operator panel.
Cover Open or Missing Cartridge The printer cover is open, or not closed securely. This
message also appears when the image cartridge is not
installed or is installed improperly.
Printer is out of paper. The printer has run out of paper. Load the paper.
Paper jam near inside rear of
printer.
Paper jam near input feeder. There is paper jammed inside the printer. Remove the
Paper jam near front of printer. There is paper jammed inside the printer. Remove the
There is paper jammed inside the printer. Rem ov e the
jammed paper (refer to “Clearing Paper Jams” in
section 3-1).
jammed paper (refer to “Clearing Paper Jams” in
section 3-1).
jammed paper (refer to “Clearing Paper Jams” in
section 3-1).
26 • Chap ter 2
2-4 Using the Windows Remote
(
)
g
Control Panel
The Windows Remote Control Panel (RCP) program allows you to set
printer defaults for documents printed from Windows applications and from
DOS applications running inside the Windows MS-DOS Prompt. Be aware
that DOS programs may override these settings by using their own built-in
drivers.
2-4-1 Accessing Windows RCP
1
2
Start Windows, if not already started.
For Windo w s 95/ 98, select Program from th e St art menu. Then
select
For Windo w s 3. x , d ouble-click th e
program group icon in the Program Manager.
For Windows NT 4.0, select Pro
select
Olivetti PG L8L RCP&SM
Olivetti PG L8L
from the Program drop down list.
RCP
from the Program drop down list.
Olivetti PG L8L RCP&SM
ram from the Start menu. Then
3
Select
box appears.
Remote Control Panel
. The Rem ot e C ontrol Pan el dialog
Printing • 27
2-4-2 Using the Buttons on the RCP
Button Description
Send Initiates selected changes to printer parameters.
Default Resets all printer parameters to the factory default
values.
Reset Res et s all printer parameters to user preference
default values.
Form Feed If any data exists in the printer, the printer prints
the current page. If not, this button is ignored.
Status Monitor Shows the current printer status (see section 2-3).
Exit Closes the RCP.
28 • Chap ter 2
2-4-3 Using the Tab s on the RCP
Tab P arameters Description
Total View
(Shows all
the printer
parameters
available in
the RCP .)
Printer Emulation Shows current emulation. It is always PCL 5e.
Page Paper Size Sets the default size of the image that will print on
(See individual
Printer, Page Setup,
Font Setup, Quality
and Test tabs, below)
Time Out Sets how long after receiving data the printer waits
Power Save Puts the pri nt e r in to Po wer Save mode when it is
Jam Recovery If this box is checked, the printer will recov er pages
Lines Per Page Sets the number of lines on the page.
Copies Sets the number of copies.
(See below) (Not available in Windows NT 4.0 version)
before feeding paper. The default value is 20 seconds.
powered ON but is idle for a length of time. Select your
desired time length. In Power Save mode, the power
consumption is under 18 watts.
from the print job when paper is jammed in the printer.
paper and envelope.
Orientation Determines the orientation of the image on the page.
Font Symbol Set Symbol set is a unique grouping of all available
characters in a font.
Typeface It shows the typeface of the current font.
Pitch This menu is available only when you select a fixed
pitch outline font. It is ignored for other fonts.
Point Size This menu is available only when you select a
proportionally spaced outline font. It is ignored for
other fonts.
Printing • 29
Tab Paramet ers Description
Quality Density Determines the overall density of the printed image.
Econo Mode Determi nes the toner quantity to use when printing. If
this mode is set to ON, the printer conserves toner
when printing (the printer uses roughly 50% less toner
than usual). If the value is OFF, it provides 100%
usage.
Test Configuration Sheet Prints the current printer configuration.
Demonstration Page Prints a demons tration page showing the main
features of the printer.
2-4-4 Using RCP for DOS
To start the Remote Control Panel for DOS, at the DOS prompt type
cd \dosrcp and press Enter then type dosrcp and press Enter.
The Remote Control Panel for DOS is somewhat different than that for
Windows. If you change any item in the Remote Control Panel for DOS,
you must send it to the printer by selecting the Send settings to printer
item in the File menu.
30 • Chap ter 2
3
g
3Troubleshootin
3
Troubleshooting • 31
3-1 Clearing Paper Jams
If the paper has just started to feed from the feeder when the jam occurs:
1
2
Pull the jammed paper back out of the feeder toward you.
Open and cl os e t he front cover to resume printing.
32 • Chap ter 3
If the jam occurs inside the printer:
1
2
Open the f ront cover.
Lift the image cart ri dge handle to disengage the cartridge, then pull
the image cartridge out of the printer.
Troubleshooting • 33
3
y
Grasp the paper on both sides and gently pull the paper out toward
ou.
4
5
6
Check tha t the re is no other paper in the printer.
Reinstall t he image cartridge.
Close the f ront cover. T he printer will c ontinue printing.
34 • Chap ter 3
3-2 Printer Problems
If you have any problems with the operation of your PG L8L printer, refer
to the table below and on the following pages.
Problem Possible Ca use Remedy
The printer does not
print.
The interface cable is not
connected properly.
The interface cable is defective. Swap the cable with one known to
The port setting is incorrect. Check the Windows printer
The image cartridge is not
installed properly.
A paper jam has occurred. Clear the paper jam (refer to
The printer may be configured
incorrectly.
The printer driver may be
incorrectly installed.
Check the interface cable
connection.
work. If printing is now possible,
replace the defective interface
cable.
settings to make sure that the
print job is being sent to the
correct port (for example, LPT1).
Remove and reinsert the image
cartridge.
“Clearing Paper Jams” in section
3-1).
Check the application to make
sure that all print settings are
correct.
Remove the printer driver by
deleting the Olivetti PG L8L icon.
Then reinstall the printer driver as
described in section 1-4-1. Try
printing a test page.
Printer is in manual feed mode
(PAPER light is blinking).
Push the On/Off-line button to
print.
Troubleshooting • 35
Problem Possible Ca use Remedy
The paper is not fed
into the printer.
The printer prints
blank pages.
Half of the page is
blank.
Paper has not been inserted
correctly.
Remove and reinsert the paper
correctly (refer to “Loading Print
Media” in section 2-2).
There is too much paper in the
multipurpose paper feeder.
The image cartridge is not
installed properly.
Remove some of the paper from
the multipurpose paper feeder.
Remove and reinsert the image
cartridge.
The image cartridge is empty. Replace the image cartridge
(refer to “Replacing the Image
Cartridge” in section 4-2).
The page layout is too complex. Lower print resolution to 300 dpi.
Simplify the page layout and
remove any unnecessary
graphics from the document if
possible.
Install more memory (refer to
“Installing a SIMM” in section
5-1).
The page orientation setting may
be incorrect.
Change the page orientation in
the Printer Setup dialog box.
36 • Chap ter 3
The physical paper size and the
size specified in your application
do not match.
The interface cable specifications
may be incorrect.
Insert the correct paper into the
printer or change the software
paper size settings.
Use the interface cable supplied
with the printer or replace the
cable with an IEEE 1284compliant cable.
Problem Possible Ca use Remedy
The printer prints the
wrong data, or it
prints incorrect
characters.
The paper keeps
jamming.
The interface cable might not be
connected properly.
There may be a problem with the
printer driver software.
The interface cable specifications
may be incorrect.
There is too much paper in the
multipurpose paper feeder.
An incorrect type of paper is being
used.
An incorrect output stacker is
being used.
Check the interface cable
connection.
Exit Windows and reboot the
computer. T urn the printer of f and
then back on again.
Use the interface cable supplied
with the printer or replace the
cable with an IEEE 1284compliant cable.
Remove some of the paper from
the multipurpose paper feeder.
(If printing onto envelopes,
transparencies or labels, insert
them one at a time in the manual
feeder.
Use only paper that meets the
specifications required by the
printer (refer to “Selecting Print
Media” in section 2-1-1).
Items such as thick paper should
not be printed using the facedown stacker. Use the face-up
stacker instead.
The paper setting method may be
incorrect.
If printing onto envelopes, insert
the envelopes so that there is a
gap of approximately 1 mm
(1/32”) between the left edge of
the envelopes at the paper guide.
Troubleshooting • 37
Problem Possible Ca use Remedy
Printing is too slow. If using Windows 3.x, Print
Manager may be disabled.
From the Control Panel Printers
menu, check the Use Print
Manager box.
If using Windows 3.x, the
Background Printing setting in the
Options menu of Print Manager
may be set to “Low.”
If using Windows 95, the Spooling
Setting may be set incorrectly.
Go to the Print Manager, select
Background Printing from the
Options menu, and change the
setting to “High.”
From the Start menu, select
Settings and Printers. Click the
PG L8L icon with the right mouse
button, select Properties, click the
Details tab, and then click the
Spool Settings button. Select the
desired spool setting from the
available choices.
ERROR light is
blinking.
The computer may have
insufficient memory.
Prin ter me mory is insu fficie n t for
print job.
Install more memory in your
computer.
Install m ore memory into the
printer.
Reduce resolution to 300 dpi.
All lights are blinking. Printer failure. Turn off power, wait f or one
minute, turn on power.
38 • Chap ter 3
If problem persists, contact your
Olivetti representative or dealer.
3-3 Print Quality Problems
g
The causes liste d in th e tabl e below are probable causes onl y, and may not
represent all of the possible cases which ma y occur under actual operatin
conditions . If you e xper ience a pr oblem wh ich doe s n ot seem to fa ll u nder any
of the cas es list ed in this tabl e, or i f you ar e concer ned about any other asp ect
of printer operation, contact an aut horized service rep resentative.
Problem Possible Ca use Remedy
Irregular faded
patches of print
Black staining There is a paper quality problem. Use only paper that meets printer
There is a paper quality problem. Use only paper that meets the
specifications required by the
printer (refer to “Selecting Print
Media” in section 2-1-1).
Toner may be unevenly
distributed.
Toner may be low. Remove the image cartridge and
An image cartridge from another
printer has been installed.
Remove the image cartridge and
shake it gently to evenly distribute
the toner. Then replace the image
cartridge.
shake it gently to evenly distribute
the toner. Then replace the image
cartridge. Have a spare image
cartridge in preparation for the
toner running out.
specifications (refer to “Selecting
Print Media” in section 2-1-1).
Always use the same image
cartridge with the same printer.
Using a cartridge that has already
been used in another printer may
not give satisfacto ry re sults.
Character voids The paper may be too dry. Try printing with a different batch
of paper.
Troubleshooting • 39
Problem Possible Ca use Remedy
Background scatter The paper may be too damp. Try printing with a different batch
of paper. Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
Printing over uneven surfaces. If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.
Missing characters The paper may be too damp. Try printing with a different batch
of paper. Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
Back of printout dirty The transfer roller may be dirty. Print a few blank pages to clean
the transfer roller.
Incorrect fonts TrueType fonts may be disabled
(Windows 3.x).
Use the Fonts dialog box in the
Control Panel to enable TrueType
fonts.
Faded graphics Toner may be low. Remove the image cartridge and
shake it gently to evenly distribute
the toner. Then replace the image
cartridge. Have a spare image
cartridge in preparation for the
toner running out.
40 • Chap ter 3
4
4Maintenance
4
Maintenance • 41
4-1 Cleaning the Printer
g
Do not use ammonia-based sprays or volatile solvents such as thinner to
clean the printer, as these can damage the printer surface.
Always unplug the power cord before cleaning any part of the
printer.
4-1-1 Cleaning the Outside
Clean the outside surfaces of the printer by wiping them with a soft, clean,
lint-free cloth.
Keep the front cover closed when cleaning the outside of the print er.
You can dampen the cloth sl i
drip onto the printer or inside it.
htly with wat er, but be care ful not to le t any wat er
42 • Chap ter 4
4-1-2 Cleaning the Inside
When paper j ams occur , u nfused t oner on the paper ca n f all o ff the pap er a nd
build up i nside the printer.
1
2
3
4
Unplug the power co rd.
Remove the image cartridge (refer to “Replacing the Image
Cartridge” in section 4-2).
Use a soft cloth to wipe away any dust and spilled tone r fr om t he
image cartridge.
You can dampen the cloth sl ightly with wat er, but be care ful not to le t any wat er
drip onto the printer or inside it.
Reinsert t he image cartridge.
Maintenance • 43
4-2 Replacing the Image
g
Cartrid
1
2
Make su re t he printer is t urned OFF .
Open the f ront cover.
e
When ordering an image cartridge, refer to part #B0255N.
44 • Chap ter 4
3
Lift the image cart ri dge handle to disengage the cartridge, then pull
the image cartridge out of the printer.
Follow th e instr uctio ns on th e cart ri dge box to recycle the used cartridge.
4
Unpack the new image cartridge and shake it from side-to-side five
or six times to distribute the toner.
5
6
Carefully remove the sealing tape by pulling on the sealing tape tab.
Locate the cartridge guide rails inside the printer (one on each side)
and locat e th e guide pins on each side of th e c artridge.
Maintenance • 45
7
Push the image cartridge into plac e by pressing down on th e
handle. T he cartridge guide pins sh ould slide alo ng the guide rail s .
8
Close the f ront cover gently. Do not force the cove r cl os ed in case
the image cartridge is not seat ed properly.
46 • Chap ter 4
5
5Adding Memory
5
Adding Memory • 47
5-1 Installing a SIMM
g
Follow this procedure fo r ins t alling a memory SIMM to increase
printer memory. The memory type is: 72-pin, EDO, 60 ns, 32-bit,
no parity and size of 4, 8, 16 or 32 MB.
1
2
3
4
5
Turn the pr int er power OFF and unp lug the printer p ow er cord.
Disconnect all cable s fro m th e back of the printer.
Open the f ront cover an d remove the im age cartridge. Refer to
“Replacin
Push down on the tray and stack er extenders until both are
recessed into the print er body.
Turn the printer upside down, remove the screws where shown
below, an d remove tha t half of th e bottom pa nel.
the Image Cartridge” in section 4-2.
48 • Chap ter 5
The printer’s control board and the SIMM are sensitive to static
electricity. Before installing the SIMM, discharge static electricity
from your body by touching something metal, such as the metal
back plate on any device plugged into a grounded power source.
If you walk around before completing the installation, again
discharge any static electricity.
6
7
Hold the S IMM (1) with the connection points pointing toward the
control board, and inse rt the SIMM all the way into the connector at
a 90o angle.
Rotate it down until it snaps into place.
Make sure both metal clips (1) on the connector are fastened and the two
pins on the connector are pushed through the holes on the SIMM.
Adding Memory • 49
8
Replace the bottom panel and secure with screws.
9
10
11
Turn the pr int er back ove r and replace the image cartridge.
Pull out the tray and stacker extenders.
Reconnect the printer cable and power cord and turn the printer on.
50 • Chap ter 5
5-2 Removing a SIMM
y
Follow this procedure should you need to remove the memory SIMM.
1
2
3
4
5
Turn the pr int er power OFF and unp lug the printer p ow er cord.
Disconnect all cable s fro m th e back of the printer.
Open the f ront cover an d remove the im age cartridge. Refer to
“Replacing the Image Cartridge” in section 4-2.
Push down on the tray and stack er extenders until both are
recessed into the print er bod
Turn the printer upside down, remove the screws where shown
below, an d remove tha t half of th e bottom pa nel.
.
Adding Memory • 51
The printer’s control board and the SIMM are sensitive to static
electricity. Before installing the SIMM, discharge static electricity
from your body by touching something metal, such as the metal
back plate on any device plugged into a grounded power source.
If you walk around before completing the installation, again
discharge any static electricity.
6
7
8
9
10
Gently push out o n th e m etal clips (1) at each end of the SIMM
connector and rota te the SIMM to t he vertical position. Then pull out
the SIMM .
Replace the bottom panel and secure with screws.
Turn the pr int er back ove r and replace the image cartridge.
Pull out the tray and stacker extenders.
Reconnect the printer cable and power cord and turn the printer on.
52 • Chap ter 5
A
ASpecifications
Appendices
Specifications • 53
Speed 8 ppm
Resolution 60 0 x 600 dpi
Image cartridge Part #B0255N
Image cartridge life 5,000 @ 5% coverage (A4) (Starter cartridge: 2,500)
Media types Paper, transparencies, card stock, labels, envelopes
(Transparencies with paper backings attached to the sho rt edge are not recommended.)
Media sizes Letter, Legal, Executive, Folio, Monarch, COM-10, DL, A4, A5, B5, C5
Minimum size: 3” x 5” (76 mm x 125 mm)
Maximum size: 8.5” x 14” (216 mm x 356 mm)
Media weight Paper: 16 - 24 lb. (60 - 90 g/m
Other: up to 43 lb. (163 g/m
2
)
2
)
Input capacity
Paper: Up to 150 sheets (80 g/m
2
)
Other media (transparencies, envelopes, labels, etc.): Up to 10
Output capacity Face-down: 100 sheets
Face-up: 1 sheet (thick paper)
Dimensions W x D x H:
13.5” (345 mm) x 14.3” (365 mm) x 8.8” (224 mm) tray closed
Weight 16.5 lbs. (7.5 Kg)
Duty cycle Up to 6,000 pages per month
Safety Europe -
TUV(GS), C B (EN 60950, 73/23/E EC Directive), EN 5502 Class B
EMC CE (CISPR 22, No harmo n i cs, Flicker) (Cl a ss B - 89/3 36/EEC Directiv e )
o
Operating
conditions
Storage conditions -20
C / 32.5o C
10
20% / 80% relative humidity
o
C / 40o C
20% / 90% relative humidity
54 • Appendix A
Noise level Power Saving Mode: < Background (35 dBA)
Operation: < 48dBA
Power rating 90 - 137 VAC, 50/60 Hz
(depending on model)
Power consumption Power Saving Mode: 10 watts
Standby: 25 watts
Printing: < 450 watts
Printer Controller KS 32C6100-33MHz
Memory 4 MB standard, expandable to 36 MB
1 SIMM socket
SIMM type: EDO (Extended Data Out), 72 pin, 60 ns, 32 bit (no parity)
SIMM size: 4, 8, 16, 32 MB
Interfac e Bi-dire ct ional parallel port (Compatibilit y, ECP, Byte, Nibble )
Printer Description
Language
Fonts 45 internal scalable fonts, 1 bitmap font
Host environments Microsoft Windows 3.x, Windows 95/98, Windows NT 4.0, DOS
Host drivers PCL 5e (Windows 3.x, 95/98, NT 4.0)
PCL 5e
RCP/SM for Windows 3.x, 95/98
RCP/SM for DOS
RCP for Windows NT 4.0
Install program (Windows 3.x, 95/98)
or
189 - 259 VAC, 50/60 Hz
Specifications • 55
56 • Appendix A
B
BSafety Notes
The Olivetti PG L8L and its supplies are designed and tested to meet strict
safety requirements. These include safety agency examination and
approval, and compliance to established environmental standards. Please
read the following instructions carefully before operating the printer and
refer to them as needed to ensure the continued safe operation of your
Olivetti PG L8L.
Follow all warnings and instructions marked on or supplied with the
product.
Laser Safety • 57
B-1 Laser Safet
y
The Olivetti PG L8L complies with laser product performance standards
set by governmental, national and international agencies as a Class 1
Laser Product. It does not emit hazardous radiation, as the beam is totally
enclosed during all phases of customer operation and maintenance.
The use of controls, adjustments, or procedure other than those
specified in the documentation might result in hazardous
exposure to laser light.
The laser beam inside the printer is completely confined within the
protective housings and external covers. The radiation emitted cannot
escape from the machine during any phase of user operation.
The Olivetti PG L8L contains laser danger labels. These labels are
intended for use by Olivetti Service Representatives, and are placed on or
near panels or shields that require special tools for removal. Do not
remove any of these panels. There are no operator serviceable areas
inside these covers.
58 • Appendix B
B-2 Ozone Safet
y
During normal operation, the Olivetti PG L8L produces ozone. The ozone
produced does not present a hazard to the operator. However, it is
advisable that the machine be operated in a well ventilated area.
Laser Safety • 59
B-3 Electrical Safet
y
Always follow a code of safe habits starting with the following:
1. Use only the power cord supplied with your Olivetti PG L8L.
2. Do not use a ground adapter plug to connect the Olivetti PG L8L
to a power source receptacle that lacks a ground connect ion
terminal.
3. Plug the power cable directly into a properly grounded electrical
outlet. Do not use an extension cord. If you are not sure whether
or not an outlet is properly grounded, consult an electrician.
This product is equipped with a 3-wire grounding type plug (e.g.,
a plug having a third grounding pin). This plug will fit only into a
grounding - ty pe power outlet. Thi s is a sa fety feature. To avoid
risk of electrical shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the outlet.
Never use a grounding adapter plug to connect the printer to a
power source receptacle that lacks a ground connection
terminal.
This printer should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of
power available, consult your local powe r company.
60 • Appendix B
4. Your machine is equipped with an energy saving device to
conserve power when the machine is not in use. The machine
may be left on continuously.
5. Do not place the Olivetti PG L8L where people might step or trip
on the power cable.
6. Do not place objects on the power cable.
7. Do not place the printer on an unstable cart, stand or table. The
printer may fall causing personal injury or serious damage to the
printer.
8. Do not override or disable electrical or mechanical interlocks.
9. Do not obstruct ventilation openings. These openings are
provided to prevent overheating of the machine.
Do not push objects into slots and openings on the Olivetti
PG L8L. Contacting a voltage point or shorting out a part might
result in electrical shock or fire.
10. Never remove covers or guards that require a tool for removal,
unless directed to do so in a Olivetti approved maintenance kit.
11. Never defeat interlock switched. Machines are designed to
restrict operator access to unsafe areas. Covers, guards and
interlock switches are provided to ensure that the machine will not
operate with covers opened.
12. Unplug the printer from the wall outlet before cleaning. Always
use materials specifically designated for this pri nter. Use of other
materials may result in poor performance and could create a
hazardous situation.
13. Do not use aerosol cleaners. Follow the instructions in this User
Guide for proper cleaning methods.
14. Never use supplies or cleaning materials for purposes other than
what they were intended. Keep all supplies and materials out of
reach of children.
15. Avoid exposing the drum cartridge to light for extended periods of
time.
16. Do not touch the photoreceptor. Scratches or smudges that
appear on the photoreceptor will result in poor print quality and
may shorten the service life.
17. Do not put your hands into the fuser are, located just inside the exit
tray area, as you may be burned.
18. Do not use this printer near water, wet locations, or outdoors.
19. If any of the following conditions occur, turn off the Olivetti PG L8L
power immediately. Disconnect the power cable from the
electrical outlet. Contact an authorized Olivetti Service
Representative to correct the problem:
• The Olivetti PG L8L emits unusual odors, or makes unusual
noises.
• The power cord is damaged or frayed.
• Liquid is spilled into the Olivetti PG L8L.
• Any part of the Olivetti PG L8L is damaged.
• The Olivetti PG L8L is exposed to water.
Laser Safety • 61
B-4 Disconnect Device
The power cord is the disconnect device for the Olivetti PG L8L. It is
attached to the back of the machine as a plug-in device. To remove the
electrical power from the Olivetti PG L8L, disconnect the power cord from
the power receptacle.
62 • Appendix B
B-5 Radio Frequency Emissions
This equipment has been tested and found to comply with the limits for a
Class B digital device. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: This system is certified manufactured and tested in
compliance with strict safety and radio frequency interference regulations.
Any authorised alteration which includes the addition of new functions or
the connection of external devices may impact this certification. Please
contact your local Olivetti representative for a list of approval accessories.
WARNING: In order to allow this equipment to operate in proximity to
industrial, Scientific and medical (ISM) equipment, the external radiation
from the ISM equipment may have to be limited or special mitigation
measures taken.
Laser Safety • 63
B-6 Quality Standards
The Olivetti PG L8L is certified to EN60950. The equipment is
manufactured under a BS5750 Quality system accepted by the British
Standards Institution.
The Olivetti PG L8L is also certified in compliance with applicable
standards by various national bodies.
64 • Appendix B
B-7 Ener
gy
Star
This printer contains advanced energy
conservation technology which reduces power
consumption when it is not in active use.
When the printer does not receive data for an
extended period of time, power consumption is
automatically lowered.
The energy star emblem does not represent
EPA endorsement of any product or service.
Laser Safety • 65
B-8 Operational Safet
y
The Olivetti PG L8L and its supplies were designed and tested to meet
strict safety requirements. These include safety agency examination,
approval, and compliance with established environmental stan dards.
To ensure the continued safe operation of your Olivetti PG L8L, follow
these safety guidelines at all times.
• Improper connection of the grounding conductor can result in electrical
shock.
• Follow warnings and instructions marked on or supplied with the
equipment.
• Locate the Olivetti PG L8L on a solid support surface (not on plush
carpet) that has adequate strength to support the weight of the unit.
• Locate the Olivetti PG L8L in an area that has adequate ventilation and
room for servicing.
•Do
•Do
•Do
•Do
• Use materials and supplies specifically designed for your Olivett i PG
•Do
•Do
not
locate the Olivetti PG L8L near a radiator or any other heat
source.
not
obstruct ventilation openings. They are provided to prevent
overheating.
not
place or push objects of any kind into the ventilation openings.
not
attempt any maintenance function that is not specifically
described in the Olivetti PG L8L documentation.
L8L. The use of unsuitable materials may result in poor performance
and possibly a hazardous situation.
not
remove the covers or guards that are fastened with screws.
not
operate the Olivetti PG L8L if you notice unusual noises or
odors. Disconnect the power cord from the power source receptacle,
and contact your Olivetti Service Representative immediately.
66 • Appendix B
6Index
B
Button functions
Image cartridge cleaning
Manual Feed
Online/offline
Reset
Self test
7
7
7
7
7
C
Cleaning the printer
D
Default printer setting
Windows 3.x
Windows 95/98
Windows NT 4.0
Driver installation
Windows 3.x
Windows 95/98
Windows NT 4.0
16
16
12
11
E
Econo Mode
Envelopes
Loading
30
18
24
F
Face-down stacker
Location on printer
42–43
16
13
4
7
Face-up stacker
Location on printer
23
Using
Front cover
Location on printer
4
5
I
Image cartridge
Cleaning
Initial installation
Location in printer
Replacing
Indicator lights
Installation and setup
7
8–9
5
44–46
6
8
L
Location for printer
2
M
Manual Feed button function
Manual feeder
Location on printer
22
Using
Media guidelines
Media selection
Memory
Adding
Multipurpose paper feeder
Location on printer
Using
18
48–50
19–21
4
18
4
7
Index • 67
O
Online/offline button function
Operator panel
Location on printer
6–7
Using
4
P
18
Paper
Paper guides
Location on printer
20
Using
Paper jams
Paper selection
Parallel interface cable
PG L8L
Cleaning
Selecting a location for
Setting up
Specifications
Unpacking
Power cord
Attaching to printer
Power cord connector
Location on printer
Power switch
Location on printer
Printer cable connector
Location on printer
32–34
18
42, 43
8
3
4
10
54–55
10
5
5
5
R
Remote Control Panel
Installing
Using
Reset button function
14, 27
27–30
7
2
7
S
Self test button function
SIMM
Installation
Removal
Stacker extender
Location on printer
Status Monitor
Installing
Using
48–50
51–52
14
25
T
Transparencies
Tray extender
Location on printer
Troubleshooting
18
35–40
U
Unpacking the printer
3
W
Windows 3.x
Driver installation
Setting default printer
Windows 95/98
Driver installation
Setting default printer
Windows NT 4.0
Driver installation
Setting default printer
12
11
13
7
4
4
16
16
16
68 • Index
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