Olivetti PG L8EN 2 Reference Manual

LASER PRINTER PG L8en

Reference Manual

p/n 533315K

This manual is provided for information purposes only. All information included herein is subject to change without notice. Olivetti is not responsible for any damages, direct or indirect, arising from or related to use of this manual.

• Centronics is a registered trademark of Centronics Data Computer Corporation.

• PCL is a registered trademark of Hewlett-Packard Company.

• IBM, IBM PC are registered trademarks of International Business Machines Corporation.

• True Type is a registered trademark of Apple Computer, inc.

• Microsoft, MS-windows, MS-DOS are registered trademarks of Microsoft Corporation.

• All other brand or product names are trademarks or registered trademarks of their respective companies or organisations.

Chapter 1

Setting Up Your Printer

Unpacking 2 Selecting a Location 2 Control Locations and Functions 3

Front View 3 Rear View 4 Inside 4

Installing the Toner Cartridge 5 Loading Paper 6 Connecting to Your Computer 8

Using Parallel Port 8 Using The USB Port 9

Powering On the Printer 10 Installing Software 11 Installing Printer Driver 12

System Requirement 12 Windows 95/98/NT 4.0 Installation 12 Windows 95/98 Plug and Play 13 If Windows Does Not Run the CD-ROM 13 Windows 3.1x Installation 14 Uninstalling the Printer Driver 15

Chapter 2

Installing Printer Utilities 15

Windows 3.1x Installation 15 Windows 95/98/NT 4.0 Installation 15 DOS Installation 15

Printing on Network Printer 16

Setting Up Host PC Printer 16 Client PC Sharing Setup 16

Paper Handling

Selecting Paper Types and Feed Source 18 Loading Print Material 19 Feeding Manually 23

Using Face-up Stacker 24

Paper Guidelines 25

Chapter 3

Operating Your Printer

Operator Panel 28

Indicator Lights 28 Button Function 29

Selecting Your Printer 30

Windows 95/98/3.1x/NT 4.0 30

Printing a Document 31 Print Settings 31 Remote Control Panel(RCP) for

Windows/DOS User 33

Windows 3,1x/95/98/NT 4.0 33 DOS 33

Status Monitor(SM) for Win 3.1x/95/98 Users 37

Windows 3,1x/95/98 37

Status Monitor 37

Chapter 4

Chapter 5

Troubleshooting and Maintenance

Poor Print Quality 40 Paper Problems 41 Printing Problems 42

Software Problems 43 Before You Call For Service 44

Clearing Paper Jams 45

Tips for Avoiding Paper Jams 47

Cartridge Maintenance 48 Replacing Toner Cartridge 48 Cleaning OPC Drum 49 Q & A 49

Printer Options

Optional Memory Card 52

Appendix

Laser Safety Statement 56 Safety Information 56 Specifications 57

Chapter 1

Setting Up Your Printer

Unpacking

Remove the printer and all accessories from the packing carton. Save the carton and packing materials in case you need to repack the printer.

Make sure you have the following items:

• Toner cartridge (Please, refer to page 4 and page 5)

• Power cord

• Setup CD-ROM

• Quick Install Guide

Notes:

• If you need help during setup, or if any items are missing or damaged, notify your dealer immediately.

• You need a Centronics-compatible parallel printer cable. The cable is not shipped with your printer. You can purchase this cable from your dealer or retailer. Make sure the cable is IEEE 1284-compliant. Ask your dealer for assistance if you need help selecting the right cable.

Selecting a Location

Place your printer on a flat, stable surface near your workstation. Leave enough space around the printer, so that you can easily:

• open the printer cover

• load the paper

• retrieve the paper

• open the front output tray and retrieve the paper from the front output tray

• allow air circulation around the vents to prevent the printer from overheating

Do not place the printer:

• In direct sunlight

• Near heat sources or air conditioners

• In dusty or dirty environments

Setting Up Your Printer

Control Locations and Functions

Front View

Holds 150 sheets of paper.

Used to feed a single sheet of paper.

Stacker Extender

Supports paper stacked in the

paper output bin.

Automatic Paper Feeder

Manual Paper Feeder

Tray Extender

Supports paper stacked in the automatic paper feeder.

Paper Guides

Adjust to the width of paper.

Face-down Stacker

Holds printed documents.

If printed on plain paper, a maximum of 100 sheets

can be held.

Operator Panel

Face-up Stacker

Holds a single sheet of special media (transparency, label, envelope, and heavy weight paper) with print side facing up.

Setting Up Your Printer

Rear View

Printer Cable

Connector

Power Switch

Inside

Toner Cartridge

Front Cover

USB Port

Power Cord Connector

Setting Up Your Printer

Installing the Toner Cartridge

1. To open the printer cover, hold the cover using both hands and pull it toward you.

2. Unpack the Toner Cartridge. Carefully remove the sealing tape.

3. Rock the Cartridge 5 or 6 times to distribute the toner.

4. Find the cartridge slots inside the printer, one on each side.

5. Grasp the handle and slide the Cartridge down between the toner cartridge slots, until it drops into place.

6. Close the cover.

Setting Up Your Printer

Loading Paper

For best results, use high quality 75g/m2 (20 lb) xerographic paper.

Note: For more information on loading paper and other print material, refer

to ‘Loading Print Material’ on page 19.

1. Pull the extender on the automatic paper feeder up, until it stops.

2. Before loading the paper, flex the sheets back and forth to loosen them, then fan them. Tap the edges on a table top to straighten

them. Doing this before you load paper helps prevent paper jams.

Don’t load too much. This feeder holds up to 150 sheets.

3. Insert the paper in the paper feeder.

If the paper has a preferred print side, place the print side facing you. If you use letterhead paper, load the paper with the letter-head edge down and facing you.

Setting Up Your Printer

4. Adjust the paper guides to the width of the paper.

5. Pull up the extender on the face-down stacker. The face-down

stacker can hold up to 100 printed pages.

Setting Up Your Printer

Connecting to Your Computer

Your printer has parallel interface port, which allows you to use it with IBM PCs and compatible computers. You have to purchase a Centronics compatible parallel interface cable that supports bidirectional communications (IEEE standard 1284). Ask your dealer for assistance if you need help selecting the right cable.

Your printer also has Universal Serial Bus (USB) port. The Universal Serial Bus is an interface which allows the printer to be connected to multiple peripheral devices. If your PC has USB port, you can connect your printer to your PC by using USB interface.

Using Parallel Port

1. Plug the parallel interface cable into the connector on the back of

the printer. Push the clips at each end of the connector into the

notches on the printer cable. The clips snap when pushed into the notches.

Setting Up Your Printer

2. Attach the other end of the parallel cable to your computer.

Note: Make sure the printer power is off when you connect it to the

computer.

Using The USB Port

The USB port requires USB v1.0-compliant cable. Ask your dealer for assistance if you need help selecting the right cable.

1. Make sure that both the printer and computer are turned off.

2. Plug the USB cable into the connector on the back of the printer.

3. Connect the other end of the cable to the USB port on your computer. See your computer documentation if you need help.

Note: To print using USB interface, you must install the USB driver. See

page 15.

Setting Up Your Printer

Powering On the Printer

1. Plug one end of the power cord into the connector at the back of the printer, and the other end into a wall outlet.

2. Turn the printer on. As the printer powers up, all control panel

lights turn on briefly.

Setting Up Your Printer

3. When only the READY light is steadily on, press and hold the button for about 3 seconds. All the indicators blink. Then let it go when each indicator starts to blink in turn. Atest page should print out.

ERROR

PAPER

READY

Installing Software

Included with your printer is a CD-ROM containing printer drivers for some of the most popular Windows software applications. To operate your printer, you must install a printer driver, which translates data from your application into data the printer understands. (Installation procedures follow this section.)

The CD-ROM shipped with your printer contains the following printer drivers and utilities.

• PCL printer driver for Windows NT 4.0.

• PCL 6 printer driver for Windows 95/98 and Windows 3.1x.

• Status Monitor enables you to monitor the status of print jobs.

• Remote Control Panel, which allows you to set up your printer to

work properly with Window applications run inside a Windows

3.1x/95/98 or NT Windows.

• USB driver, which allows your printer to connect USB peripheral.

Setting Up Your Printer

Installing Printer Driver

System Requirement

Before you start, make sure you have the following computer setup. (These are the minimum requirements.)

• IBM or compatible with a 386 or higher processor

• Windows 95, Windows 98, Windows 3.1x, or Windows NT

• 4 MB of available hard disk space

• 4 MB of RAM

• Centronics-compatible parallel cable (IEEE 1284-compliant)

Windows 95/98/NT 4.0 Installation

1. Turn on the computer and start Windows.

If Windows 95/98 recognizes the new printer, go to the section “Windows 95/98 Plug and Play” on page 13.

2. Insert the setup CD-ROM into your CD-ROM drive.

If Windows does not automatically run the CD-ROM, go to the section “If Windows Does Not Run the CD-ROM” on page 13.

3. Click the language you want.

Setting Up Your Printer

4. Click the Item you want to install.

5. Follow the instructions on the screen.

Windows 95/98 Plug and Play

1. At the ‘New Hardware Found’ dialog box, click on the OK button.

2. Insert the setup CD-ROM into your CD-ROM drive.

3. Follow the instructions on the screen.

If Windows Does Not Run the CD-ROM

1. Select Run from the Start menu.

2. Type d:\setup.exe on the command line (where “d” is your

CD-ROM drive letter), then click OK.

3. Follow the instructions on the screen.

Setting Up Your Printer

Windows 3.1x Installation

1. Make sure the printer is plugged and connected to your computer. Turn on your printer and computer.

2. Insert the CD-ROM disk into your CD-ROM drive.

3. From the Program Manager window, double-click Main, and File Manager.

4. From the File Manager window, select your CD-ROM drive, execute setup16.exe and click the language you want.

Setting Up Your Printer

5. Click the Item you want to install.

6. Follow the instructions on the screen.

Uninstalling the Printer Driver

An uninstall utility is supplied with the printer driver to enable you to remove the driver and all associated files from your hard disk, if so required.

To uninstall the driver, proceed as follows:

Windows 95/98/NT 4.0: From the Start menu, select Programs, Olivetti PG L8en, Uninstall Olivetti PG L8en Driver.

Installing Printer Utilities (USB & Remote

Control Panel)

Windows 3.1x Installation

1. From the Program Manager window, double-click Main, and File Manager.

2. From the File Manager window, select your CD-ROM drive, execute setup16.exe and click the language you want.

3. Select the Item you want to install.

4. Follow the instructions on the screen.

Windows 95/98/NT 4.0 Installation

1. Select Run from the Start menu.

2. Type d:\setup.exe on the command line (where ‘d’ is your CDROM drive letter), and click the language you want.

3. Select the Item you want to install.

4. Follow the instructions on the screen.

DOS Installation

1. Go to e:\dosutl in the CD-ROM and select the language you want.

2. Copy dosrcp.exe in the selected language to your HDD.

You can install the USB Driver in the Windows 98.

Setting Up Your Printer

Printing on Network Printer

Setting Up Host PC Printer

1. Start Windows.

2. Click Start, select Control Panel, and double-click on the Network icon.

3. Click File and Print Sharing, check box(es), then click OK. Close the window.

4. Click Start and select Printers from Settings, then double-click your printer name (Olivetti PG L8en).

5. Select Properties in Printer menu.

6. Click the Sharing tab, then check Shared As, fill in the Shared Name field, and click OK.

Client PC Sharing Setup

1. Right-click the Start button, and select Explore.

2. Open your network folder in the left column.

3. Right-click the shared name, and select Capture Printer Port.

4. Select the port you want, click Reconnect at log on check box, the click OK button.

5. From the Start menu, select Settings, then Printers.

6. Double-click your printer icon (Olivetti PG L8en).

7. From the Printer menu, select Properties.

8. Press the Details tab, select the printer port, then press OK button.

Setting Up Your Printer

Chapter 2

Paper Handling

Selecting Paper Types and Feed Source

One of the most important things you can do to assure the best possible print quality from your printer is to select the correct paper. Your printer produces letter quality output on most plain bond papers, including cotton bond and photocopying papers; it does not require special papers. However, the print quality varies with different paper types. Be sure to test a small quantity of paper before you purchase a large quantity.

You can print on any of the following paper types:

Type

Plain paper (20 to 30 Ib)

Size

Letter: 8 Legal: 8

1/2

Executive: 7

x 11”

x 14”

1/4

x 10

Feed Source

Automatic feeder

1/2

”

Capacity

150 sheets (Approx.)

A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm

1/2

Folio: 8

x 13”

Manual feeder

1 sheet

Custom size

Envelopes

1/8

COM-10: 4 Monarch: 3

x 9

7/8

x 7 C5: 162 x 229 mm C6: 114 x 162 mm

1/2

”

Automatic feeder

1/2

”

Manual feeder

10 envelopes (Approx.)

1 envelope

DL: 110 x 220 mm

Transparency

Film Paper Labels

Automatic feeder

Manual feeder

10 items (Approx.)

1 item

Notes:

•When you print, select the correct paper size and source in your application.

•Depending on paper thickness, the maximum capacity may be reduced.

Paper Handling

Loading Print Material

You can stack paper, envelopes, card stocks, labels, or transparencies in the automatic paper feeder to feed automatically. The automatic feeder can hold a maximum of 150 sheets of plain paper, and 10 envelopes or other print media. The maximum capacity may reduce, depending on the thickness.

Note: If you experience feeding problems, try printing one at a time from the

manual feeder. See page 23.

1. Pull the extender on the automatic feeder up until it stops.

Extender

Automatic feeder Manual feeder

2. Prepare the print material for loading.

• For paper and envelopes:

- Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.

Note: If envelopes jam while printing, try reducing the number of envelopes

in the automatic feeder.

Paper Handling

• For transparencies:

- Hold the transparencies by the edges and avoid touching the print side.

- Fan the stack of transparencies to prevent feeding failures. Be careful not to scratch or leave fingerprints on the print sides.

3. Load the print material in the automatic feeder. Do not load too

much print material. Do not mix types. See the following directions to load each type of print material.

• Load paper or transparencies with the print side facing you.

Place the print side facing you.

Paper Handling

• Load envelopes with the flap side facing away from you. The stamp area is on the right side. The end of the envelope with the stamp area enters the feeder first.

Notes:

• Do not feed stamped envelopes. The stamp is shown for placement only.

• Never use envelopes with clasps, snaps, windows, coated lining, or self-

stick adhesives.

• These envelopes may severely damage the printer.

• Load letterhead paper with the design facing you. The top edge of the sheet with the logo should enter the printer first.

LETTERHEAD

Paper Handling

4. Adjust the guides to the width of the print material. Slide the

guides until they lightly touch the stack of print material. Do not bend the print material.

Paper guide

5. Pull up the extender on the face-down stacker. The face-down

stacker can hold a maximum of 100 printed pages.

Face-down

stacker

6. Before starting your print job, make sure you select the correct paper size and feed source in your application.

Paper Handling

Feeding Manually

Use the manual feeder to feed one sheet at a time into your printer. The manual feeder is in front of the automatic feeder.

Automatic paper feeder Manual paper feeder

1. If necessary, open the face-up stacker. See page 24.

2. Load the print material in the manual feeder and adjust the paper guides to the width of the print material.

See the instructions to load each type of material on page 18.

Paper guide

3. Push it all the way in.

4. Before starting your print job, make sure you select the correct paper size and feed source in your application.

5. Press the button on the operator panel. Printing starts.

6. If you have more than one page to print, the PAPER indicator blinks to alert you to feed the next sheet each time the printer is ready to print the next page. Press and hold the button for about 2 seconds until the printer pulls in the paper, and starts printing.

Note: If you press the button without paper in the manual feeder, the

printer will automatically use paper into the automatic paper feeder.

Paper guide

Paper Handling

Using Face-up Stacker

1. Push both sides of the stacker marked , and the stacker will open.

2. If you use the face-up stacker, printed pages exit through the front output path, with the printed side up.

Notes:

• The face-up stacker may not hold the printed materials properly.

• The printed pages will not stack in the standard face-down stacker unless

you close the face-up stacker. The face-down stacker can hold up to 100 printed pages. When you finish using the face-up stacker, you must close the face-up stacker.

Paper Handling

Paper Guidelines

When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind:

• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

• Use cut-sheet paper only. You cannot use multipart paper.

• Use only high quality, copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.

• Colored paper should be of the same high quality as white photocopy paper. The pigments must withstand the printer’s fusing temperature of 392 oF (200 oC) for 0.1 second without deterioration. Do not use paper with a colored coating that was added after the paper was produced.

• Pre-printed forms must be printed with non-flammable, heatresistant inks that do not melt, vaporize, or release hazardous emissions when subject to the printer ’s approximately 392 oF (200 oC) fusing temperature for 0.1 second.

• Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.

• During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent dust and moisture from contaminating your paper.

• Always use paper and other media that conform with those listed under ‘Specifications’ on page 58.

• When you choose envelopes, use only well-constructed envelopes with sharp, and well creased folds.

- DO NOT use envelopes with clasps and snaps.

- DO NOT use envelopes with windows, coated lining, self-stick adhesives, or other synthetic materials.

- DO NOT use damaged or poorly made envelopes.

Paper Handling

MEMO

Paper Handling

Chapter 3

Operating Your Printer

Operator Panel

ERROR

PAPER

READY

The operator panel has the indicator lights and one button. Depending on the light sequence, pressing the button activates different printer functions, such as resetting the printer, or running self-test. See page 29.

Indicator Lights

INDICATOR DESCRIPTION

READY (on) The printer is ready to receive and process

data.

READY (blink) The printer is receiving or processing data, or

the print engine is running.

READY (off) The printer is off-line. ERROR (on) • There is no image cartridge installed, or the

cover is open

• Print error occurs.

• If PAPER light is also on, there is a paper jammed.

ERROR (blink) The printer memory is insufficient for printing. PAPER (on) The paper bin is empty. PAPER (blink) The printer is in manual feed mode and

All lights Blinking System error occurs.

waiting you to feed paper into the manual feeder.

Operating Your Printer

Button Function

FUNCTION USAGE

On-line/Off-line Pressing the button toggles the printer

between on-line (READY light on) and off-line (READY light off) status.

Manual Feed Start When you print a file if you have selected

`Manual Feed’ source, the printer waits you to feed paper into the manual feeder. When you are ready, press and hold down the button for about 2 seconds. The printer pulls in the page, and starts printing. Press the button each time you feed paper manually.

Reset To clear all data from the printer ’s memory

except permanent fonts and macros, and then restore the user default settings:

Press the button to turn the printer off-line. With the READY light off, press and hold down the button until all lights are blinking (approximately four seconds), then release the button.

Self-test To perform a printer self-test:

While the printer is on-line (READY light on), press and hold down the button until all three lights are blinking (approximately four seconds), then release the button. Aone-page printer status sheet will be printed.

Image Cartridge Cleaning

To remove excess toner from the image cartridge: While the printer is on-line (READY

light on), press and hold down the button until all three lights remain lit (not blinking; approximately seven seconds) and the printer begins to cycle up (starts feeding paper), then release the button. One sheet will be printed.

Operating Your Printer

Selecting Your Printer

To use all of the features of your Olivetti PG L8en printer, make sure it is selected as the default printer. When you install the printer driver, Olivetti PG L8en is automatically set as the default printer. If you use more than one printer, select PG L8en as the default printer as follows:

Windows 95/98

1. Select Start, Settings, then Printers.

2. Double-click Olivetti PG L8en PCL 6.

3. Select Set As Default from the Printer menu.

Windows 3.1x

1. Double-click the Control Panel icon from the Main program group.

2. Double-click the Printers icon.

3. Select Olivetti PG L8en PCL 6.

4. Click Set As Default Printer.

Windows NT 4.0

1. Select Start, Settings, then Printers.

2. Double-click Olivetti PG L8en PCL.

3. Select Set As Default from the Printer menu.

Operating Your Printer

Printing a Document

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application you are using. Refer to your application’s documentation for the exact printing procedure.

1. Start the program you are using to create the document, and/or open the document you want to print.

2. Choose Print or Print Setup from the File menu. The Print or

Print Setup dialog appears to make changes to the printer setting.

3. If you click on Properties, Setup, or Options in the dialog box, you’ll access the printer driver and you can make any additional setting as appropriate for printing your document. See ‘Print

Settings’ on page 31. The settings you can change depend on the printer you selected.

4. Select OK to close the dialog box.

5. After making any necessary changes to the print parameters, select OK to start the print job.

Note: The way you access the printer driver varies depending on the

programs you use.

Print Settings

Most Windows applications allow you to make changes to the printer settings. This changes the number of copies, sequence of the pages, paper orientation, and margins.

If you click Properties, Setup, or Options in the Print dialog box, you’ll access the printer driver ’s dialog box. It allows you to change additional printer settings.

Note: Most Windows applications will override settings you specify in the

printer driver. Change all printer settings available in the software application first, and any remaining settings with the printer driver.

Operating Your Printer

Olivetti PG L8en includes 5 tabs.

Paper Options

Using this tab, you can change the number of copies, page orientation, paper size, paper source, and so on. For detailed information about each setting, click Help at the bottom of the dialog box.

Graphics

Using this tab, you can change graphics mode, resolution, text mode, toner saver, and so on. For detailed information about each setting, click Help at the bottom of the dialog box.

Overlays

Using this tab, you can create, delete and load over lay. For detailed information about each setting, click Help at the bottom of the dialog box.

Watermarks

Using this tab, you can edit, save, delete and control watermartk. For detailed information about each setting, click Help at the bottom of the dialog box.

About

This tab shows the software version and useful information about your printer.

Operating Your Printer

Remote Control Panel (RCP) for Windows/DOS User

Windows/DOS users can change print setting with the Remote Control Panel, program.

Windows 3.1x

1. From Program Manager, double-click File Manager.

2. In the “pg18util”, double-click “winrcp.exe”.

3. The Remote Control Panel screen appears.

After you change settings, you must send it to the printer by pressing the Send button.

Windows 95/98/NT 4.0

1. Select “Program” from the “start” ment.

2. Select “Olivetti PG L8en utility”.

3. Click “Remote Control Panel”.

4. The Remote Control Panel screen appears.

After you change settings, you must send it to the printer by pressing the Send button.

DOS

Execute “dosrcp.exe” installed in your HDD.

Operating Your Printer

The Remote Control Panel dialog box includes six tabs.

PRINTER

Power Save

Determines the length of time the printer waits after a job is printed before it goes to a reduced power state. If the printer is used constantly, select OFF which keeps the printer ready to print with the minimum warm-up time. This uses more energy to keep the printer warm and ready to print.

Timeout

Determines the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page.

Auto Continue

It determines the printer action when the user prints a page without paper in the manual feed slot but the paper source is set to manual feed. If Auto Continue is ON the printer picks up the paper from tray after 10 seconds. If Auto Continue is OFF the printer waits forever until the user inserts paper into the manual feed slot.

Emulation

You can select the emulation for printing a document.

Econo Mode

To get the most from your toner supply, set Econo Mode to ON. If you set Econo Mode to ON, print quality may be reduced.

Jam Recovery

If paper jams as it exits to the output bin, the data on the jammed page will be lost. If you set Jam Recovery feature to ON, the printer keeps the image for a printed page until the printer signals that the page has successfully exited the printer. The printer reprints all jammed pages.

With the feature set to OFF, the printer does not reprint a page that has jammed.

Operating Your Printer

PAGE SETUP

Paper Size

Sets the paper size.

Lines Per Page

Use this menu item to change the number of lines that print on each page. The setting can range from 5 to 128 lines per page.

Copies

Sets the number of copies printed for each page.

Orientation

Determines how the printing is oriented on the page.

FONT SETUP

Typeface

Allows you to select the desired typeface. This setting is ignored when the software application specifies a font.

Symbol Set

Determines the symbol set. Asymbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font.

Pitch

If you chose a scalable monospaced font, you can select the font pitch. Pitch refers to the number of fixed-space characters in a horizontal inch of type.

Point Size

If you chose a scalable typographic font, you can select the point size for the font. Point size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. You can select point sizes from 4 to 999.75 in increments of 0.25 points.

Font List

Prints the font list showing all the fonts available for PCL emulation.

Operating Your Printer

EPSON

Font

Allows you to select the desired font of EPSON.

Autowrap

It determines the printer performs line feed automatically when the data to print are over the right margin.

Character Set

It selects the set of characters printed for specific character codes.

Character Table

It selects the character sets.

LPI(Lines Per Inch)

It sets the line spaceing.

Pitch

It sets the number of characters per inch.

Font List

Prints the font list showing all the fonts available for EPSON emulation.

Operating Your Printer

QUALITY

Density

Determines the overall density of the printed image.

SMET

SMET(Olivetti Memory Enhancemant Technology) mode makes the printer process more data by optimizing the memory. With this mode set to ON,the complex data can be processed.

SRT

Use the printer ’s RET to produce print with smooth angles, curves and edges.

ABOUT

This tab shows the software version and copyright information.

Status Monitor(SM) for Win 3.1x/95/98 Users

Accessing status monitor.

In Windows 3.1x

1. From Program Manager, double-click File Manager.

2. In the “pg18util”, double-click “winsm.exe”.

3. The “Status Monitor” screen appears.

In Windows 95/98

1. Select “Program” from the “start” ment.

2. Select “Olivetti PG L8en utility”.

3. Click “Status Monitor”.

4. The Status Monitor screen appears.

Status Monitor

The status Monitor ’s dialog message. Show the following meanings.

1. Printer Ready

It show the printer is ready.

2. Printer Off-Line

It show the status of printer is off-line.

3. Cover open or Missing catridge

It show the printer ’s cover is open or developer catridge is not installed comedly.

4. Paper Empty

It show the printer has run out of paper.

5. Paper Jam

There is paper jammed in the printer.

6. Check print cable or Power

It show the printer is off or not connected properly.

Operating Your Printer

MEMO

Operating Your Printer

Chapter 4

Troubleshooting and Maintenance

Poor Print Quality

Problem Action

• Hot/humid or cold/dry weather conditions may affect how well toner adheres to paper. Select the next darker

Light or blurred characters

print setting.

• Turn Econo Mode off using Remote Control Program.

• Make sure the Toner Cartridge is installed correctly.

• Toner Cartridge may be out of toner. Install a new Cartridge.

• Make sure you are using the correct type of paper. See “Selecting Paper Types and Feed Source” on page 18.

Smudged or dark characters

Irregular or missing dots

Solid black areas on transparencies or paper contain white streaks

Poor printer quality

Insufficient memory

• The Toner Cartridge may be defective. Remove it and check for damage. Install a new Cartridge if needed.

• Make sure the paper is straight and unwrinkled.

• If printing on transparencies, try changing the fill pattern in your application.

• The paper may be too damp. Try printing with a different

batch of paper.

• Try using a different fill pattern in your application.

• The Toner Cartridge may be defective. Remove and check the Cartridge for damage. Install a new Cartridge if needed.

• Try a different type of paper. Paper designed for use with xerographic copiers give the best quality.

• You may be printing on the wrong side of the paper. Some paper has a right side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.

A page is printed with the “PCL 6:Insufficient Memory” message. There is not enough memory installed to print the page. Print the page with a lower resolution or expand the printer memory. See page 52 for further details on how to expand the printer memory.

Troubleshooting and Maintenance

Paper Problems

Problem Action

Paper sticks together/multiple sheets of paper feed

Paper fails to feed

Paper skews or buckles

• Remove paper from the paper feeder and flex or fan the paper.

• Make sure there is not too much paper in the paper tray. Depending on the thickness of your paper, the automatic feeder holds up to 150 sheets.

• Make sure you are using the correct type of paper. See “Selecting Paper Types and Feed Source” on page 18.

• Different types of paper may be stacked in the automatic feeder. Load just one type of paper.

• Remove paper from the paper feeder and flex or fan the paper.

• Make sure the paper source you selected in your application is correct.

• Remove any obstructions inside the printer.

• Make sure there is not too much paper in the automatic feeder. Depending on paper thickness, the automatic feeder can hold up to 150 sheets of paper.

• Make sure the paper guides do not cause the paper to bow in the paper feeder.

• Make sure you are using the correct type of paper. See “Selecting Paper Types and Feed Source” on page 18.

Envelopes skew

Envelopes fail to feed correctly

• Make sure the paper guides do not cause envelopes to bow in the paper feeder.

• Make sure the envelopes are loaded properly, and that there are no more than 10 envelopes in the automatic feeder.

• Try a different kind. Envelopes designed for laser printers will produce the best results.

• Envelopes may not match specification for this

machine.

Troubleshooting and Maintenance

Problem Action

Transparencies or envelopes do not feed correctly

Repeated paper jams occur

• The film or envelopes may not be loaded correctly. Make sure you load no more than 10 transparencies or envelopes in the automatic feeder. Depending on the thickness, the maximum capacity may need to be reduced.

• When you feed into the manual feeder, you must load one sheet at a time.

• The paper you are using may be causing the jams. Fan the paper before stacking it in the paper feeder. This keeps the sheets from sticking together.

• Check that the paper you are using and your printing environment are within the specifications of the unit.

Printing Problems

Problem Action

Power is turned on but the READY light is not on

• Be sure to turn on the printer power switch.

The operator panel indicator lights do not come on when printer is turned on

Printer seems to be printing, but pages are blank

Printer power is on, but nothing prints

Troubleshooting and Maintenance

• Make sure the printer power cord is firmly attached at the back of the printer and at the electrical outlet.

• Be sure to turn on the printer power switch.

• Make sure the Toner Cartridge is installed.

• The Toner Cartridge may be empty. Install a new Toner Cartridge.

• The Toner Cartridge may be defective. Remove and check the Cartridge for damage. Install a new Cartridge if needed.

• Make sure that the printer interface cable is firmly inserted into the interface connector of the printer.

• Print a test page to determine if the problem is with the printer or the PC. If you can print a test page, the problem is in the PC or application. If you can’t print a test page, you have a mechanical problem and should call for service. The printer may not be setup properly.

Problem Action

Printer does not print even though a paper jam has been cleared

• Open and close the cover to restart the printer.

Unexpected characters are printed or characters are missing

Cannot close the printer cover

Printout does not match paper size

All indicator lights are blinking

• Change the parallel interface cable.

• Make sure you are using the correct printer driver.

• Make sure the Toner Cartridge is properly installed.

• Paper may not be loaded and aligned correctly in the paper feeder.

• The application’s paper size and margin settings may be incorrect.

• The selected printer driver may be incorrect. Make sure you select the PG L8en as the default printer in your application.

• Turn the printer off for a minutes, then turn the printer back on.

• If the error persists, contact your dealer or technical support.

Software Problems

Problem Action

Incorrect fonts

Half of the page is blank.

•TrueType fonts may be disabled. Use the Fonts dialog

box in the Control Panel to enable TrueType fonts.

•The page layout is too complex. Simplify the page

layout and remove any unnecessary graphics from the document if possible. You can also lower the print resolution to 300dpi.

•The page orientation setting may be incorrect. Change

the page orientation in the Printer Setup dialog box.

•The paper size and the software paper size settings do

not match. Insert the correct paper into the printer or change the software paper size settings.

Troubleshooting and Maintenance

Problem Action

The printer prints the wrong data, or it prints incorrect characters.

Printing is too slow.

• The printer cable might not be connected properly. Check the printer cable connection.

• There may be a problem with the printer driver software. Exit Windows and reboot the computer. Turn the printer off and then back on again.

• The printer cable specifications may be incorrect. Use the printer cable supplied with the printer or replace the cable with an IEEE-1284 rated cable.

• If using Windows 3.1x, Print Manager may be disabled. From the Control Panel Printers menu, check the Use Print Manager box.

• The computer may have insufficient random-access memory (RAM). Install more random-access memory (RAM) in your computer.

Before You Call For Service

If you’re unable to solve printer problems, you may want to call for service. Before calling, however, check these things:

• Is the power cord plugged into the printer?

• Is the power cord plugged directly into a wall outlet?

• Is your printer connected properly to your computer?

• Are all other devices attached to your printer plugged in and turned on?

• Is the wall outlet live?

• Has a power outage occurred in your area?

• Is a Toner Cartridge installed in the printer?

• Is the cover closed completely?

Once you’ve checked all these things, turn your printer off and back on again. If your printer is still not operating properly, call your point of purchase for service.

If the READY light is on, print out a test page by pressing the operator panel button until each of the indicators start to blink in turn, and release the button. The Test Page lists your printer model, any options installed, and the user default settings. The service representative will probably ask for this information.

Troubleshooting and Maintenance

Clearing Paper Jams

If the paper has just started to feed from the feeder when the jam occurs:

1. Pull the jammed paper back out of the feeder toward you.

2. Open and close the cover to resume printing.

Troubleshooting and Maintenance

If the jam occurs inside the printer:

1. Open the cover, and remove the Toner Cartridge.

2. Grasp the paper on both sides and gently pull out toward you.

Troubleshooting and Maintenance

If the jam occurs near the fusing unit, do not pull the paper through the fuser or you may damage the fusing unit.

3. Check that there is no other paper in the printer.

4. Close the cover. The printer continues printing.

Tips for Avoiding Paper Jams

By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams occur frequently, make sure you are following these tips to avoid jams.

• Follow the procedures in “Loading a Stack of Paper” on page 6 to load paper properly.

• Do not overload the paper feeder. The automatic feeder can hold up to 150 sheets and the manual feeder can hold only one sheet at a time.

• Flex, fan, and straighten the paper before loading it.

• Fan stacks of labels or transparencies before loading them into the automatic feeder. If jams do occur using the automatic feeder, try feeding one sheet at a time in the manual feeder.

• Do not load wrinkled, creased, damp, or highly curled paper.

• Do not mix paper types in the automatic feeder.

• Use only recommended print materials.

• Make sure the recommended print side is face up when loading the feeders.

• Keep print materials stored in an acceptable environment.

Troubleshooting and Maintenance

Cartridge Maintenance

To get the maximum benefit from your Toner Cartridges:

•Do not remove a Toner Cartridge from its packaging until you are

ready to install it.

•Do not refill Toner Cartridge. The printer warranty does not cover

damage caused by using a refilled Cartridge.

•Store Toner Cartridge in the same environment as the printer.

•Do not remove a Toner Cartridge from the printer except to replace

it, clean it or clear a paper jam. Replace the Cartridge immediately.

Replacing Toner Cartridge

1. Hold the printer cover using hands, and pull it toward you.

Troubleshooting and Maintenance

2. Lift up and pull out the old Toner Cartridge. Follow the

instructions printed on the cartridge box to recycle the used Cartridge.

3. Unpack the new Toner Cartridge, and rock it 5 or 6 times to distribute the toner.

4. Find the cartridge slots inside the printer, one each side.

5. Grasp the handle and slide the Cartridge down between the Toner cartridge slots. Gently push down on the Cartridge until it

stops in place.

6. Close the printer cover.

Cleaning OPC Drum

If you are getting streaks or spots on your prints, the OPC drum on your printer may need to be cleaned.

To clean the OPC drum, press and hold the operator panel button until all indicator lights come on steadily.

The printer starts feeding paper and prints one cleaning sheet stained with toner.

Q & A

Q When I use Olivetti Printer in EPSON Dot Printer Environment,

sometimes I can not get the output I want.

A Change the emulation to EPSON FX-850 in Printer Tab. You can

change that menu by Remote Control Panel. There are two kinds of Remote Control Panel for Windows and DOS.If you install RCP Driver using CD-ROM, Remote Control Panel for Windows will be created in “Olivetti PG L8en Utility” Program Folder. If you want Remote Control Panel for DOS, you have to install using CD-ROM.

Troubleshooting and Maintenance

MEMO

Troubleshooting and Maintenance

Chapter 5

Printer Options

Optional Memory Card

Your printer comes with 4 Mb of memory. You can install an optional memory card for a maximum of 32 Mb of printer memory.

Note: EDO type, no party check, 32 bit data process, access time: less

than 60nS.

1. Turn the printer power Off (O) and unplug the printer power cord and all cables from the back of the printer.

2. Open the front cover and remove the Toner Cartridge. Refer to

‘Replacing Toner Cartridge’ on page 48.

3. Push down on the feeder and stacker extenders until both are recessed into the printer body.

4. Turn the printer upside down, and remove all screws securing the shield cover, then remove it.

Shield cover

Printer Options

5. Locate the connector on the control board.

Control board

Connector

6. Hold the memory card with the connection pointing toward the control board, and insert all the way into the connector at a 30

angle.

Memory Card

Printer Options

7. Push it away from you, until it snaps into place.

Make sure both metal clips on the connector are fastened and the two pins on the connector are visible through the holes on each end of the memory card. The pins should be flush with the surface

of the card.

Metal clip

Note: When you disassemble the memory card, push out on the metal

clips at each end of the connector, and pull it toward you.

Metal clip

8. Reassemble the shield cover.

9. Turn the printer back over and replace the Toner Cartridge. Pull out the feeder and stacker extenders. Then, reconnect the printer cable and power cord and power ON the printer.

Printer Options

Appendix

Laser Safety Statement

WARNING Never operate or service the printer with the protective cover removed from

the Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

CAUTION -INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN.

DO NOT OPEN THIS COVER

VORSICHT -UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG

GEÖFFENT. NICHT DEM STRAHL AUSETZEN.

ATTENTION -RAYONNEMENT LASER INVISIBLE EN CAS D’OVERTURE.

DANGEREUSE AU FAISCEAU.

ATTENZIONE -RADIAZIONE LASER INVISIBLE IN CASO DIAPERTURA.

EVITARE L’ESPOSIZIONE AL FASCIO.

PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL

RAYO.

ADVARSEL -USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER

UDE AF FUNKTION UNDGÅ UDSAETTELSE FOR STRÅLNING.

ADVARSER -USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I

STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.

VARNING -OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN

ÅR URKOPPLAD. BETRAKTA EJ STRÅLEN STRÅLEN AR FARLIG.

VARO -AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA

NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.

Safety Information

PRODUCT SAFETY

EEC (Europe) IEC 60950/EN 60950 (TÜV GS Certification) CB IEC 60950

LASER SAFETY

EEC (Europe) HD 194. & EN 60825

Appendix

Specifications

Item Description Remarks

Engine

Paper Handling

Speed Resolution Developing method/Toner Warm up time First print time Duty cycle Size (w x d x h) Weight Power consumption

Noise level

Input capacity

Output capacity

Paper size

8 PPM 600 DPI Eletrophotography Non-mag monocomponent Less than 30 sec. Less than 19 sec. Maximum 6,000 pages per month 345 x 365 x 224 mm Less than 16.5 Ib (7.5 Kg) Printing: 200W avg./450 W max. Sleep mode: Less than 15 W Printing: <48 dB Sleep mode: Background noise 150 sheets (automatic feeder) 1 sheet (manual feeder) 100 sheets in face-down stacker 1 sheet in face-up stacker A4, Letter, Legal, Executive, B5

at normal condition from idle mode

EUROPE: 220~240 VAC, 47~63 Hz

Multi-Page Feeding

Toner Cartridge

Controller

Type Life time Charging/Transfer Econo mode CPU Emulation Memory

Interface

COM-10, Monarch, DL, C5, C6, A5, Custom paper size Cartridge 5,000 pages at 5 % density Contact roller Charging & Transfer Yes 32 bit RISC CPU 33 MHz PCL,PCL6, EPSON FX-850 4 Mb Standard Max up to 32 Mb IEEE1284 B type 1, USB

By Controller

Appendix

Olivetti PG L8EN 2 Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Setting Up Your Printer

Paper Handling

Operating Your Printer

Troubleshooting and Maintenance

Printer Options

Appendix