This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Page 5
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
Page 6
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
Page 8
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-2
(3) Remove the tapes .............................................................................................................................1-2-4
1-2-3 Installing the cassette heater (option) .....................................................................................................1-2-5
(3) Contents of maintenance mode items...............................................................................................1-3-3
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection conditions ..................................................................................................1-4-1
(3) Paper misfeeds .................................................................................................................................1-4-3
(1) Self-diagnostic function .....................................................................................................................1-4-5
1-4-3 Electric problems ....................................................................................................................................1-4-7
1-5-2 Paper feed section..................................................................................................................................1-5-2
(1) Detaching and refitting the forwarding, paper feed and separation pulleys ......................................1-5-2
(2) Detaching and refitting PF paper size width switch 1, 2 ....................................................................1-5-5
(3) Detaching and refitting the PF paper conveying clutch and PF paper feed clutch 1/2 ......................1-5-7
(4) Adjusting the position of the rack adjuster.......................................................................................1-5-10
2-1 Mechanical Construction
2-1-1 Mechanical construction .........................................................................................................................2-1-1
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1
2-3 Operation of the PWBs
2-3-1 PF main PWB .........................................................................................................................................2-3-1
2-4 Appendixes
List of maintenance parts........................................................................................................................2-4-1
NOTE: These specifications are subject to change without notice.
Y112020-4 Service Manual
1-1-1
Page 13
3LM
1-1-2 Parts names
1
2
6
4
4
Figure 1-1-1
1. Left cover 4
2. Cassette 3
3. Cassette 4
4. Paper width guides
5. Paper width adjusting tab
6. Paper length guide
3
5
1-1-2
Service Manual Y112020-4
Page 14
1-1-3 Machine cross section
3LM
Figure 1-1-2 Machine cross section
Paper path
Y112020-4 Service Manual
1-1-3
Page 15
3LM
This page is intentionally left blank.
1-1-4
Service Manual Y112020-4
Page 16
3LM
1-2 Installation
1-2-1 Installation environment
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photo-conductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto the
machine.
Avoid dust and vibration.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1
°).
Avoid air-borne substances that may adversely affect the machine or degrade the photo-conductor, such as mercury,
acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a room with good ventilation.
Y112020-4 Service Manual
1-2-1
Page 17
3LM
1-2-2 Unpacking
(1) Precaution for unpacking
Hold the positions shown in the figure and remove the paper feeder from the outer case.
Figure 1-2-1
1-2-2
Service Manual Y112020-4
Page 18
(2) Unpacking
3LM
1. Paper feeder
2. Outer case
3. Inner case
4. Bottom left pad
5. Bottom right pad
6. Upper left pad
7. Upper right pad
8. Plastic sheet
9. Plastic bag
Caution: Place the machine on a level surface. See the Installation Guide for installation.
Y112020-4 Service Manual
Figure 1-2-2 Unpacking
10. Installation guide
11. Paper size plates
12. Plastic bag
13. Retainer
14. S tight screw M4 x 10
15. Pins
16. Cursor pins
17. Bar code labels
1-2-3
Page 19
3LM
(3) Remove the tapes
Procedure
1. Remove three tapes.
Tape
Tape
Tape
Figure 1-2-3
1-2-4
Service Manual Y112020-4
Page 20
1-2-3 Installing the cassette heater (option)
Installing the cassette heater requires the following component:
Cassette heater (P/N AVGR12892C): for 220 to 240 V specifications only
Two (2) M4 x 10 S tight screws
Procedure
1. Press the power key on the operation panel
to off. Make sure that the power indicator
and the memory indicator are off before
turning off the main power switch. And then
unplug the power cable from the wall outlet.
2. Remove cassette 3 and 4.
3. Attach the cassette heater using the two M4
x 10 S tight screws.
4. Fasten the cassette heater wire to four wire
saddles.
5. Connect the connector of cassette heater
wire to the connector of the machine.
6. Refit the cassete 3 and 4.
3LM-1
Connector
Connector
Wire saddles
Cassette heater
Cassette
heater wire
Screw
Figure 1-2-4
Wire saddle
Screw
Y112020-4 Service Manual
1-2-5
Page 21
3LM
This page is intentionally left blank.
1-2-6
Service Manual Y112020-4
Page 22
1-3 Maintenance Mode
1-3-1 Maintenance mode
The machine is equipped with a maintenance function which can be used to maintain and service the machine.
(1) Executing a maintenance item
Start
3LM
Yes
Enter 10871087 using
the numeric keys.
Enter the maintenance item
number using the cursor up/down keys
or numeric keys.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Repeat the same
maintenance item?
No
Maintenance mode is entered.
The maintenance item is
selected.
Yes
Y112020-4 Service Manual
Run another maintenance
item?
No
Enter 001 using the cursor
up/down keys or numeric keys
and press the start key.
End
Maintenance mode is exited.
1-3-1
Page 23
3LM-1
(2) Maintenance mode item list
Section
GeneralU019Displaying the ROM version-
Drive, paper
feed and
paper conveying system
Operation
panel and
support
equipment
Mode settingU341Specific paper feed location setting for printing function-
OtherU901Checking copy counts by paper feed locations-
Item
No.
U034Adjusting the print start timing
LSUOUT TOP
LSUOUT LEFT
LSUOUT TOP B/W
U247Setting the paper feed device-
Content of maintenance item
0/0/0/0/0/0/0/0/0/0/0/0
Initial
setting*
0/0/0/0/0/0
0/0/0/0/0/0
*Initial setting for executing U020, *1: The item initialized for executing U021
1-3-2
Service Manual Y112020-4
Page 24
(3) Contents of maintenance mode items
3LM-1
Maintenance
item No.
U019
Description
Displaying the ROM version
Description
Displays the part number of the ROM fitted to each PWB.
Purpose
To check the part number or to decide, if the newest version of ROM is installed.
Method
1. Press the start key. The ROM version are displayed.
2. Change the screen using the cursor up/down keys.
DisplayDescription
MAINMain ROM IC
MMIOperation ROM IC
ENGINEEngine ROM IC
ENGINE BOOTEngine booting
SCANNERScanner ROM IC
BROWSERBrowser ROM IC
OPTION LANGUAGEOptional language ROM IC
DICTIONARY-
DBADatabase connection
Solution Framework
MOTOR CPUMotor CPU
MOTOR CPU BOOTMotor CPU booting
H VLT CPUHigh voltage CPU
H VLT CPU BOOTHigh voltage CPU booting
SLEEP CPUSleep CPU
SLEEP CPU BOOTSleep CPU booting
DPOptional DP ROM IC
500x2PFPaper feeder ROM IC
3000PFOptional 3000-sheet paper feeder ROM IC
1000DFOptional document finisher ROM IC
3000DF MAINOptional 3000-sheet document finisher main ROM IC
3000DF MIDDLEOptional 3000-sheet document finisher Inner tray ROM IC
MAIL BOXOptional mailbox ROM IC
BOOKLETOptional center-folding unit ROM IC
FAX BOOT1Optional fax control PWB booting (port 1)
FAX APL1Optional fax control PWB APL (port 1)
FAX IPL1Optional fax control PWB IPL (port 1)
FAX BOOT2Fax control PWB booting (port 2: optional dual FAX)
FAX APL2Fax control PWB APL (port 2: optional dual FAX)
FAX IPL2Fax control PWB IPL (port 2: optional dual FAX)
Framework
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y112020-4 Service Manual
1-3-3
Page 25
3LM
Maintenance
item No.
U034
Description
Adjusting the print start timing
Description
Adjusts the leading edge registration or center line.
Purpose
Make the adjustment if there is a regular error between the leading edges of the copy image and original.
Make the adjustment if there is a regular error between the center lines of the copy image and original.
Method
1. Press the start key.
2. Select the item to be adjusted.
DisplayDescription
LSUOUT TOPLeading edge registration adjustment
LSUOUT LEFTCenter line adjustment
LSUOUT TOP B/WLeading edge registration adjustment in black/white mode
Adjustment: Leading edge registration adjustment
1. Select [LSUOUT TOP] or [LSUOUT TOP B/W].
2. Select the item.
When [LSUOUT TOP] is selected.
DisplayDescriptionSetting
range
LSUOUT TOP
MPT (L)
LSUOUT TOP
MPT Half (L)
LSUOUT TOP
CAS (L)
LSUOUT TOP
CAS Half (L)
LSUOUT TOP
DUP (L)
LSUOUT TOP
DUP Half (L)
LSUOUT TOP
MPT (S)
LSUOUT TOP
MPT Half (S)
LSUOUT TOP
CAS (S)
LSUOUT TOP
CAS Half (S)
LSUOUT TOP
DUP (S)
LSUOUT TOP
DUP Half (S)
Large size: 218 mm or more in width of paper.
Paper feed from MP tray
(when large size paper is used)
Paper feed from MP tray
(when large size thick paper is used)
Paper feed from cassette
(when large size paper is used)
Paper feed from cassette
(when large size thick paper is used)
Duplex mode (second)
(when large size paper is used)
Duplex mode (second)
(when large size thick paper is used)
Paper feed from MP tray
(when small size paper is used)
Paper feed from MP tray
(when small size thick paper is
Paper feed from cassette
(when small size paper is used)
Paper feed from cassette
(when small size thick paper is
Duplex mode (second)
(when small size paper is used)
Duplex mode (second)
(when small size thick paper is
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
Default
setting
Change in
value per step
1-3-4
Service Manual Y112020-4
Page 26
3LM-1
Maintenance
item No.
U034When [LSUOUT TOP B/W] is selected.
DisplayDescriptionSetting
LSUOUT TOP
MPT (L) B/W
LSUOUT TOP
CAS (L) B/W
LSUOUT TOP
DUP (L) B/W
LSUOUT TOP
MPT (S) B/W
LSUOUT TOP
CAS (S) B/W
LSUOUT TOP
DUP (S) B/W
Paper feed from MP tray
(when large size paper is used)
Paper feed from cassette
(when large size paper is used)
Duplex mode (second)
(when large size paper is used)
Paper feed from MP tray
(when small size paper is used)
Paper feed from cassette
(when small size paper is used)
Duplex mode (second)
(when small size paper is used)
Large size: 218 mm or more in width of paper.
3. Press the system menu key.
4. Press the start key to output a test pattern.
5. Press the system menu key.
6. Change the setting value using the +/- or numeric keys.
For output example 1, increase the value. For output example 2, decrease the value.
Description
range
Default
setting
Change in
value per step
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
-3.0 to 3.000.1 mm
Leading edge
registration
(20 ± 1.5 mm)
Correct image
Output
example 1
Output
example 2
Figure 1-3-1
7. Press the start key. The value is set.
Remark
When changing the setting value of [Large] each item is modified, equal to amount of the value which is
changed adds also the value of [Small] each item and is pulled.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U034
(See the service manual
U066
for the machine.)
(See the service manual
U071
for the machine.)
Y112020-4 Service Manual
1-3-5
Page 27
3LM-1
Maintenance
item No.
U034
Description
Adjustment: Center line adjustment
1. Select the item.
DisplayDescriptionSetting
range
LSUOUT LEFT
Paper feed from MP tray -3.0 to 3.000.1 mm
(MPT)
LSUOUT LEFT
Paper feed from cassette 1-3.0 to 3.000.1 mm
(CAS 1)
LSUOUT LEFT
Paper feed from cassette 2-3.0 to 3.000.1 mm
(CAS 2)
LSUOUT LEFT
Paper feed from cassette 3-3.0 to 3.000.1 mm
(CAS 3)
LSUOUT LEFT
Paper feed from cassette 4-3.0 to 3.000.1 mm
(CAS 4)
LSUOUT LEFT
Duplex mode (second)-3.0 to 3.000.1 mm
(DUP)
2. Press the system menu key.
3. Press the start key to output a test pattern.
4. Press the system menu key.
5. Change the setting value using the +/- or numeric keys.
For output example 1, increase the value. For output example 2, decrease the value.
Center line of printing
(within ± 0.5 mm)
Default
setting
Change in
value per step
1-3-6
Correct image
Output
example 1
Output
example 2
Figure 1-3-2
6. Press the start key. The value is set.
Remark
If the setting value for feeding from the MP tray is changed, the difference from the former value is added to or
subtracted from the values of other items.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U034
(See the service manual
U067
for the machine.)
(See the service manual
U072
for the machine.)
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Service Manual Y112020-4
Page 28
3LM
Maintenance
item No.
U247
U341
Description
Setting the paper feed device
Description
Turns on motor and clutches of 3000-sheet paper feeder.
Purpose
To check the operation of motor and clutches of paper feed device.
Method
1. Press the start key. The value varies depending to the option furnished.
2. Select the item to be operated.
3. Pess the start key. The operation starts.
DisplayMotor and clutchesOperation
DESK FEEDPF drive motor (PFDM)In operation
CLUTCH FEEDPF feed clutch (PFFCL)On for 1 s
CLUTCH UPF paper feed clutch 1 (PFPFCL1)On for 1 s
CLUTCH LPF paper feed clutch 2 (PFPFCL2)On for 1 s
4. To turn each motor off, press the stop key.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Specific paper feed location setting for printing function
Description
Sets a paper feed location specified for printer output (only if a printer kit is installed).
Purpose
To use a paper feed location only for printer output.
A paper feed location specified for printer output cannot be used for copy output.
Method
1. Press the start key.
2. Select the paper feed location for the printer.
Two or more cassette can be selected.
DisplayDescription
CASSETTE 1Cassette 1
CASSETTE 2Cassette 2
CASSETTE 3Cassette 3
CASSETTE 4Cassette 4
LCFOptional 3000-sheet paper feeder
When an optional paper feed device is not installed, the corresponding count is not displayed.
3. Press the start key. The setting is set.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y112020-4 Service Manual
1-3-7
Page 29
3LM-1
Maintenance
item No.
U901
Description
Checking copy counts by paper feed locations
Description
Displays or clears copy counts by paper feed locations.
Purpose
To check the time to replace consumable parts.
Method
1. Press the start key. The counts by paper feed locations are displayed.
DisplayDescription
MP TRAYMP tray
CASETTE 1Cassette 1
CASETTE 2Cassette 2
CASETTE 3Cassette 3 (paper feeder)
CASETTE 4Cassette 4 (paper feeder)
DUPLEXDuplex unit
LCFOptional 3000-sheet paper feeder
When an optional paper feed device is not installed, the corresponding count is not displayed.
Clearing
1. Select the counts to be cleared.
CASETTE 3, CASETTE 4 and LCF cannot be cleared.
2. Select the counts for all and press [ALL CLEAR].
3. Press the start key. The counts is cleared.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
1-3-8
Service Manual Y112020-4
Page 30
1-4 Troubleshooting
1-4-1 Paper misfeed detection
(1) Paper misfeed indication
When a paper misfeed occurs, the machine immediately stops copying and displays the jam location on the operation
panel.
Paper misfeed detection can be reset by opening and closing the left cover 3 to turn left cover 3 switch off and on.
(2) Paper misfeed detection conditions
FSW3
PFCCL
PFPFCL1
3LM
PFFSW
PFPFCL2
Figure 1-4-1
Y112020-4 Service Manual
1-4-1
Page 31
3LM
SectionJam codeConditions
Paper
feed section
12
No paper feed from
cassette 3
13
No paper feed from
cassette 4
19
Misfeed in paper
feeder paper conveying section
24
Multiple sheets in
cassette 3 paper
feed section
25
Multiple sheets in
cassette 4 paper
feed section
Feed switch 3 (FSW3) does not turn on within the
specified time of PF paper feed clutch 1 (PFPFCL1)
turning on and cannot be detected at the same timing even after retry.
The PF feed switch (PFFSW) does not turn on
within the specified time of PF paper feed clutch 2
(PFPFCL2) turning on and cannot be detected at the
same timing even after retry.
Feed switch 3 (FSW3) does not turn on within specified time of PF feed switch (PFFSW) turning on.
Feed switch 3 (FSW3) does not turn off within specified time of its turning on.
The PF feed switch 1 (PFFSW) does not turn off
within specified time of its turning on.
Specified time
25/25 ppm
30/30 ppm
2853 ms2324 ms2112 ms
2853 ms2324 ms2112 ms
1134 ms810 ms680 ms
1136 ms812 ms682 ms
1136 ms812 ms682 ms
40/40 ppm
50/40 ppm
Color
50/40 ppm
B/W
1-4-2
Service Manual Y112020-4
Page 32
(3) Paper misfeeds
3LM
Problem
(1)
A paper jam in the
paper feed section is
indicated during
copying (no paper
feed from cassette
3).
Jam code 12
(2)
A paper jam in the
paper feed section is
indicated during
copying (no paper
feed from cassette
4).
Jam code 13
(3)
A paper jam in the
paper feed section is
indicated during
copying (misfeed in
paper feeder vertical
paper conveying section).
Jam code 19
Causes/check procedures
Paper is extremely curled.Change the paper.
Check if the paper feed pulley, forwarding pulley and
separation pulley of cassette 3 are deformed.
Broken feed switch 3 actuator.
Defective feed switch 3.Run maintenance item U031 and turn feed switch 3 on and off
Check if PF paper feed
clutch 1 malfunctions.
Electrical problem with PF
paper feed clutch 1.
Paper is extremely curled.Change the paper.
Check if the paper feed pulley, forwarding pulley and
separation pulley of cassette 4 are deformed.
Broken PF feed switch
actuator.
Defective PF feed switch.With 5 V DC present at YC3-7 on the PF main PWB, check if YC3-
Check if PF paper feed
clutch 2 malfunctions.
Electrical problem with PF
paper feed clutch 2.
Broken feed switch 3 actuator.
Defective feed switch 3.Run maintenance item U031 and turn feed switch 3 on and off
Check visually and replace any deformed pulleys.
Check visually and replace switch.
manually. Replace the switch if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Run maintenance item U247 and select PF paper feed clutch 1 on
the touch panel to be turned on and off. Check the status and remedy if necessary.
Check (see page 1-4-7).
Check visually and replace any deformed pulleys.
Check visually and replace switch.
5 on the PF main PWB remains low or high when the PF feed
switch is turned on and off. If it does, replace the PF feed switch.
Run maintenance item U247 and select PF paper feed clutch 2 on
the touch panel to be turned on and off. Check the status and remedy if necessary.
Check (see page 1-4-7).
Check visually and replace switch.
manually. Replace the switch if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Corrective measures
Y112020-4 Service Manual
1-4-3
Page 33
3LM
Problem
(4)
A paper jam in the
paper feed section is
indicated during
copying (multiple
sheets in cassette 3).
Jam code 24
(5)
A paper jam in the
paper feed section is
indicated during
copying (multiple
sheets in cassette 4).
Jam code 25
Causes/check procedures
Broken feed switch 3 actuator.
Defective feed switch 3.Run maintenance item U031 and turn feed switch 3 on and off
Defective feed pulleys or
feed rollers.
Defective PF paper feed
clutch 1.
Electrical problem with PF
paper feed clutch 1.
Broken PF feed switch
actuator.
Defective paper feeder feed
switch.
Defective feed pulleys or
feed rollers.
Defective PF paper feed
clutch 2.
Electrical problem with PF
paper feed clutch 2.
Check visually and replace switch.
manually. Replace the switch if indication of the corresponding
switch on the touch panel is not displayed in reverse.
Check visually and replace.
Run maintenance item U247 and select PF paper feed clutch 1 on
the touch panel to be turned on and off. Check the status and remedy if necessary.
Check (see page 1-4-7).
Check visually and replace switch.
With 5 V DC present at YC3-7 on the PF main PWB, check if YC35 on the PF main PWB remains low or high when the PF feed
switch is turned on and off. If it does, replace the PF feed switch.
Check visually and replace.
Run maintenance item U247 and select PF paper feed clutch 2 on
the touch panel to be turned on and off. Check the status and remedy if necessary.
Check (see page 1-4-7).
Corrective measures
1-4-4
Service Manual Y112020-4
Page 34
3LM-1
1-4-2 Self-diagnosis
(1) Self-diagnostic function
This unit is equipped with a self-diagnostic function. When a problem is detected, copying is disabled and the problem displayed as a code consisting of C followed by a number, indicating the nature of the problem. A message is also displayed
requesting the user to call for service.
After removing the problem, the self-diagnostic function can be reset by turning cover switch off and back on.
(2) Self diagnostic codes
Remarks
CodeContents
C1030PF lift motor 1 error
After cassette 3 is inserted, PF lift switch
1 does not turn on within 12 s. This error
is detected two times successively.
During driving the motor, the lift overcurrent protective monitor signal is detected
for 500 ms or more two times successively. However, the first 1 s after PF lift
motor 1 is turned on is excluded from
detection.
C1040PF lift motor 2 error
After cassette 4 is inserted, PF lift switch
2 does not turn on within 12 s. This error
is detected two times successively.
During driving the motor, the lift overcurrent protective monitor signal is detected
for 500 ms or more two times successively. However, the first 1 s after PF lift
motor 2 is turned on is excluded from
detection.
C1800Paper feeder communication error
A communication error from paper
feeder is detected 10 times in succession.
CausesCheck procedures/corrective measures
Poor contact in the
connector terminals.
Broken gears or
couplings of PF lift
motor 1.
Defective PF lift
motor 1.
Defective PF lift
switch 1.
Poor contact in the
connector terminals.
Broken gears or
couplings of PF lift
motor 2.
Defective PF lift
motor 2.
Defective PF lift
switch 2.
Poor contact in the
connector terminals.
Defective PWB.Replace the PF main PWB or engine PWB
Check the connection of connector YC27 on
the engine PWB and the connector on the
PF main PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
Replace PF lift motor 1.
Check for continuity across the coil. If none,
replace PF lift motor 1.
Check if YC1-7 on the PF main PWB goes
low when PF lift switch 1 is turned off. If not,
replace PF lift switch 1.
Check the connection of connector YC27 on
the engine PWB and the connector on the
PF main PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
Replace PF lift motor 2.
Check for continuity across the coil. If none,
replace PF lift motor 2.
Check if YC1-9 on the PF main PWB goes
low when PF lift switch 2 is turned off. If not,
replace PF lift switch 2.
Check the connection of connector YC27 on
the engine PWB and the connector on the
PF main PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
and check for correct operation.
Y112020-4 Service Manual
1-4-5
Page 35
3LM-1
CodeContents
C1900Paper feeder EEPROM error
When writing the data, the write data and
the read data is not continuously in
agreement three times.
C2600PF paper conveying motor error
The lock signal of the motor is detected
above 450 ms.
Remarks
CausesCheck procedures/corrective measures
Poor contact in the
connector terminals.
Defective engine
PWB.
Defective paper
feeder.
Poor contact in the
connector terminals.
Defective drive
transmission system.
Defective PWB.Replace the PF main PWB or engine PWB
Defective paper PF
conveying motor.
Check the connection of connector YC27 on
the engine PWB and the connector on the
PF main PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
Replace the engine PWB and check for correct operation.
Replace the paper feeder with another unit
and check the operation. If the operation is
normal, replace or repair optional paper
feeder.
Check the connection of connector on the
engine PWB and the connector on the PF
main PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
Check if the rollers and gears rotate
smoothly. If not, grease the bushings and
gears. Check for broken gears and replace if
any.
and check for correct operation.
Replace the PF paper conveying motor.
1-4-6
Service Manual Y112020-4
Page 36
1-4-3 Electric problems
Troubleshooting to each failure must be in the order of the numbered symptoms.
ProblemCausesCheck procedures/corrective measures
(1)
The paper feeder
does not operate
when the main power
switch is turned on.
(2)
The PF drive motor
does not operate.
(3)
The PF paper feed
clutch 1/2 or PF
paper conveying
clutch does not operate.
(4)
The PF lift motor 1/2
does not operate.
(5)
The size of paper on
the cassette 3 is not
displayed correctly.
(6)
The size of paper on
the cassette 4 is not
displayed correctly.
1. Poor contact in the connector terminals.
2. Defective left cover 4
switch.
1. Poor contact in the connector terminals.
2. Broken the gear.Check visually and replace the gear if necessary.
3. Defective PF drive motor. Run maintenance item U247 and check if the PF paper conveying
4. Defective PF main PWB.Run maintenance item U247 and check if YC4-3 on the PF main
1. Broken clutch coil.Check for continuity across the coil. If none, replace the clutch.
2. Poor contact in the connector terminals.
3. Defective PF main PWB. Run maintenance item U247 and check if following terminals on
1. Broken motor coil.Check for continuity across the coil. If none, replace the motor.
2. Poor contact in the connector terminals.
1. Poor contact in the connector terminals.
2. Defective PF paper size
length switch 1.
3. Defective PF paper size
width switch 1.
1. Poor contact in the connector terminals.
2. Defective PF paper size
length switch 2.
3. Defective PF paper size
width switch 2.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Check for continuity across the contacts. If none, replace the left
cover 4 switch.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
motor operates when YC4-3 on the PF main PWB goes low. If not,
replace the PF drive motor.
PWB goes low. If not, replace the PF main PWB.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
the PF main PWB goes low. If not, replace the PF main PWB.
PF paper feed clutch 1: YC2-5
PF paper feed clutch 2: YC2-6
PF paper conveying clutch: YC2-4
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Check if YC8-3 on the PF main PWB goes low when the PF paper
size length switch 1 is turned on. If not, replace the PF paper size
length switch 1.
Check for continuity between YC3-1, YC3-2, and YC3-3 on the PF
main PWB. If the continuity is unaffected by movement of the
width guides in the cassette 3 (i.e. either remains present or
remains absent), then replace the PF paper size width switch 1.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Check if YC8-1 on the PF main PWB goes low when the PF paper
size length switch 2 is turned on. If not, replace the PF paper size
length switch 2.
Check for continuity between YC3-11, YC3-12, and YC3-13 on
the PF main PWB. If the continuity is unaffected by movement of
the width guides in the cassette 4 (i.e. either remains present or
remains absent), then replace the PF paper size width switch 2.
3LM
Y112020-4 Service Manual
1-4-7
Page 37
3LM
ProblemCausesCheck procedures/corrective measures
(7)
The message
requesting covers to
be closed is displayed when the left
cover 4 is closed.
(8)
Others.
1. Poor contact of the left
cover 4 switch connector
terminals.
2. Defective left cover 4
switch.
1. Wiring is broken, shorted
or makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Check for continuity across the contacts. If there is no continuity
when the left cover 4 switch is on, replace it.
Check for continuity. If none, repair.
1-4-8
Service Manual Y112020-4
Page 38
1-4-4 Mechanical problems
ProblemCauses/check proceduresCorrective measures
(1)
No primary paper feed.
(2)
Skewed paper feed.
(3)
Multiple sheets of paper
are fed at one time.
(4)
Paper jams.
(5)
Abnormal noise is heard.
Check if the surfaces of the following rollers
and pulleys are dirty with paper powder:
forwarding pulley, paper feed pulley, separation pulley, feed roller and feed pulley.
Check if the paper feed pulley or separation
pulley is deformed.
Check if the forwarding pulley is deformed.Replace (see page 1-5-2).
Electrical problem with the following electromagnetic clutches: PF paper feed clutches 1/
2 and PF paper conveying clutch.
Paper width guide in the cassette installed
incorrectly.
Deformed paper width guide in the cassette.Check the paper width guide visually and
Check if the separation pulley is deformed.Replace the separation pulley if it is worn
Check if the paper is curled.Change the paper.
Check if the paper is excessively curled.Change the paper.
Deformed guides along the paper conveying
path.
Check if the pulleys, rollers and gears operate
smoothly.
Check if the PF paper feed clutches 1/2 and
the PF paper conveying clutch are installed
correctly.
3LM
Clean with isopropyl alcohol.
Replace (see page 1-5-2).
See page 1-4-7.
Check the paper width guide visually and
remedy or replace if necessary.
remedy or replace if it is deformed.
(see page 1-5-2).
Check visually and remedy or replace any
deformed guides.
Grease the bushings and gears.
Remedy.
Y112020-4 Service Manual
1-4-9
Page 39
3LM
This page is intentionally left blank.
1-4-10
Service Manual Y112020-4
Page 40
3LM
1-5 Assembly and Disassem bly
1-5-1 Precautions for assembly and disassembly
(1) Precautions
Before starting disassembly, press the Power key on the operation panel to off. Make sure that the Power lamp is off
before turning off the main power switch. And then unplug the power cable from the wall outlet. Turning off the main power
switch before pressing the Power key to off may cause damage to the equipped hard disk.
When handling PWBs (printed wiring boards), do not touch parts with bare hands. The PWBs are susceptible to static
charge.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When replacing battery on a PWB, dispose properly according to laws and regulations.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the cables caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to the PARTS
LIST.
Y112020-4 Service Manual
1-5-1
Page 41
3LM
1-5-2 Paper feed section
(1) Detaching and refitting the forwarding, paper feed and separation pulleys
Replace the forwarding, paper feed and separation pulleys as follows.
Procedure
Removing the primary paper feed units
1. Remove cassette 3 and 4.
2. Remove the screw and then remove the
front upper cover.
Front upper cover
Screw
Screw
3. Remove each screw and then remove the
primary paper feed units.
Primary paper
feed unit
Screw
Screw
Figure 1-5-1
Primary paper
feed unit
Figure 1-5-2
1-5-2
Service Manual Y112020-4
Page 42
Removing the forwarding pulley
r
r
4. Remove the stopper and spring from the primary paper feed unit.
5. Raise the forwarding pulley retainer in the
direction the arrow, and remove from the primary paper feed unit.
3LM
Forwarding
pulley retainer
Stoppe
Spring
Figure 1-5-3
6. Remove the stop ring from the forwarding
pulley retainer.
Pull the paper forwarding pulley shaft and
remove the forwarding pulley.
Removing the paper feed pulley
7. Remove two stop rings from the primary
paper feed unit.
8. Pull the paper feed pulley shaft in the direction of the arrow and remove the paper feed
pulley.
Forwarding pulley retaine
Forwarding
pulley shaft
Stop ring
Forwarding pulley
Figure 1-5-4
Stop ring
Stop ring
Y112020-4 Service Manual
Paper feed
pulley shaft
Paper feed pulley
Figure 1-5-5
1-5-3
Page 43
3LM
r
Removing the separation pulley
9. Remove the stop ring from the primary
paper feed unit.
10. Pull the separation pulley shaft in the direction of the arrow and remove the separation
pulley.
11. Replace the forwarding, paper feed and
separation pulleys.
12. Refit all the removed parts.
When refitting the forwarding pulley, orient it
correctly as shown in Figure 1-5-7.
Separation pulley shaft
Stop ring
Separation pulley
Figure 1-5-6
Machine frontMachine rea
Forwarding pulley
Figure 1-5-7
1-5-4
Service Manual Y112020-4
Page 44
(2) Detaching and refitting PF paper size width switch 1, 2
Replace PF paper size width switch 1 and 2 as follows.
Caution:
After replacing paper feeder paper width switch, be sure to perform (4) Adjusting the position of the rack adjuster.
3LM
Procedure
1. Remove the cassette.
2. Remove two screws and 8-pin socket from
the rear of the cassette.
3. Detach the 8-pin connector of the PF paper
size width switch from the 8-pin socket.
4. Remove three screws holding the rack
adjuster.
5. While raising the cassette lift plate in the
direction of the arrow, remove the rack
adjuster.
Screw
Screw
Screw
Rack adjuster
Cassette lift plate
Screw
Cassette
8-pin socket
8-pin connector
Screw
Figure 1-5-8
Y112020-4 Service Manual
1-5-5
Page 45
3LM
6. Remove two screws from the back of the
rack adjuster and then the PF paper size
width switch.
Screw
Screw
PF paper size
width switch
Rack adjuster
Figure 1-5-9
7. Apply the specified grease to the printed
surface of the new PF paper size width
switch (shaded area in the diagram) and fit
the switch to the rack adjuster.
8. Refit all removed parts.
Apply the specified grease.
PF paper size width switch
Figure 1-5-10
1-5-6
Service Manual Y112020-4
Page 46
(3) Detaching and refitting the PF paper conveying clutch and PF paper feed clutch 1/2
Replace PF paper conveying clutch and PF paper feed clutch 1/2 as follows.
Procedure
Removing the PF paper conveying clutch
1. Remove the primary paper feed units (see
page1-5-2 ).
2. Remove three screws and then remove the
rear cover.
Screw
Screw
Screw
Rear cover
3LM
3. Release three wire saddles.
4. Remove the connector.
5. Remove the stop ring and then remove the
PF paper conveying clutch.
Figure 1-5-11
Wire saddles
PF Paper
conveying clutch
Stop ring
Connector
Y112020-4 Service Manual
Figure 1-5-12
1-5-7
Page 47
3LM
A
Removing the PF paper feed clutch 1 and 2
6. Release the wire saddle.
7. Remove the connector A, B, C, D and E.
8. Remove four screws and then remove the
drive unit.
Wire saddle
Connector A
Connector C
Drive unit
Screw
Screw
Connector B
Connector D
9. Remove two screws and then remove the
PF drive motor from the drive unit.
Connector C
Connector D
Figure 1-5-13
Screw
Screw
Screw
Connector E
Connector
Connector B
Screw
Drive unit
1-5-8
PF drive motor
Figure 1-5-14
Service Manual Y112020-4
Page 48
10. Remove each two shaft covers, stop rings
r
and bushes from drive unit.
11. Remove four screws and then remove the
drive plate and ground plate.
Drive unit
Ground plate
3LM
Screw
Bush
Stop ring
Shaft cove
Screws
12. Remove the PF paper feed clutch 1 and 2.
13. Replace the PF paper conveying clutch, PF
paper feed clutch 1 and 2.
14. Refit all removed parts.
Caution:
When fitting the clutches, be sure to refit the
whirl-stops.
After fitting the drive unit, fit the primary
paper feed unit.
Drive plate
Figure 1-5-15
Drive unit
Screw
Bush
Stop ring
Shaft cover
PF paper
feed clutch 1
Y112020-4 Service Manual
PF paper
feed clutch 2
Figure 1-5-16
1-5-9
Page 49
3LM
(4) Adjusting the position of the rack adjuster
Perform the following adjustment if there is a regular error between the center lines of the copy image and the original on
the paper fed from the cassette.
Procedure
Start
Enter maintenance mode.
Enter 034 using cursor up/down keys
or numeric key and press the start key.
Select [LSUOUT LEFT] and then
select [LSUOUT LEFT (CAS3)].
Press the system menu key to
output the test pattern.
Is the image correct?
<Reference value>
Deviation to the left or right:
1.5 mm or less
Yes
Exit maintenance mode.
End
No
Correct imageOutput
example 1
Output
example 2
Figure 1-5-17
Retighten three screws securing the
rack adjuster.
Loosen three screws securing the rack adjuster
and change the position of the adjuster.
If the test pattern output example looks like 1,
turn the adjusting screw clockwise, move the
adjuster in the direction of the black arrow ( ).
If the test pattern output example looks like 2,
turn the adjusting screw counterclockwise,
move the adjuster in the direction of the white
arrow ( ).
1-5-10
Rack adjuster
Screw
Screw
Screw
Adjusting screw
Figure 1-5-18 Adjusting the position of the rack adjuster
Service Manual Y112020-4
Page 50
3LM
2-1 Mechanical Construction
2-1-1 Mechanical construction
The paper feeder feeds paper from either of its two cassettes to the machine. When paper is fed from cassette 4 of the
paper feeder, the PF paper conveying clutch (PFCCL) is operated to rotate the feed roller and pulley to carry the paper into
the machine.