Olivetti P216, P220 User Manual

d-Color P216
d-Color P220

Operation Guide

PUBLICATION ISSUED BY:

Olivetti S.p.A.
Gruppo Telecom Italia

Via Jervis, 77 - 10015 Ivrea (ITALY)

www.olivetti.com
Copyright © 2007, Olivetti

All rights reserved

September 2007

The manufacturer reserves the right to carry out modifications to the product described in this manual at any time
and without any notice.

ENERGY STAR is a U.S. registered mark.

The ENERGY STAR program is an energy reduction plan introduced by the United States Environmental Protection
Agency in response to environmental issues and for the purpose of advancing the development and utilization of
more energy efficient office equipment.

Your attention is drawn to the following actions which could compromise the conformity attested to above, as well

as the characteristics of the product:

• incorrect electrical power supply;

• incorrect installation, incorrect or improper use or use not in compliance with the warnings provided in the
User’s Manual supplied with the product;

• replacement of original components or accessories with others of a type not approved by the manufacturer, or
performed by unauthorised personnel.

The mark affixed to the product certifies that
the product satisfies the basic quality
requirements.

Content s

1 Machine Parts

Components at the Front of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Components at the Left of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Components at the Rear of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

2 Printing Operation

Loading Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printing from Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

3 Maintenance

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Toner Container Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Replacing the Waste Toner Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

4 Troubleshooting

General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

5 Specifications

OPERATION GUIDE i

Contents

ii OPERATION GUIDE

Legal and Safety Information

CAUTION: NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED

BY IMPROPER INSTALLATION.

Notice on Software

SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE
PRINTER'S EMULATION MODE. The printer is factory-set to emulate the
PCL.

Notice

The information in this guide is subject to change without notification.
Additional pages may be inserted in future editions. The user is asked to
excuse any technical inaccuracies or typographical errors in the present
edition.

No responsibility is assumed if accidents occur while the user is following
the instructions in this guide. No responsibility is assumed for defects in the
printer's firmware (contents of its read-only memory).

This guide, any copyrightable subject matter sold or provided with or in
connection with the sale of the page printer, are protected by copyright. All
rights are reserved. Copying or other reproduction of all or part of this
guide, any copyrightable subject matter without the prior written consent of
Olivetti is prohibited. Any copies made of all or part of this guide, any
copyrightable subject must contain the same copyright notice as the
material from which the copying is done.

Regarding Tradenames

PRESCRIBE is a registered trademark of Kyocera Corporation. KPDL is
trademark of Kyocera Corporation.

Hewlett-Packard, PCL, and PJL are registered trademarks of Hewlett­Packard Company. Centronics is a trade name of Ce nt ro nics Data
Computer Inc. PostScript is a registered trademark of Adobe Systems
Incorporated. Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. PowerPC and Microdrive are trademarks of
International Business Machines Corporation. CompactFlash is a
trademark of SanDisk Corporation. ENERGY STAR is a U.S. registered
mark. All other brand and product names are registered trademarks or
trademarks of their respective companies.

This product uses PeerlessPrintXL to provide the HP LaserJet compatible
PCL 6 language emulation. PeerlessPrintXL is a trademark of Peerless

OPERATION GUIDE iii

Systems Corporation, 2381 Rosecrans Ave. El Segund o, CA 90245,
U.S.A.

This product was developed using the Tornado™ Real Time Operating
System and Tools from Wind River Systems.

This product contains UFST™ and MicroType® from Monotype Imaging
Inc.

iv OPERATION GUIDE

License Agreements

IBM Program License Agreement

THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE
SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO
INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS
DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH
THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO
NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE,
THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE
YOU MAY RETURN THE DEVICE FOR A FULL REFUND. IF YOU DO
NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN YOU
WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND
CONDITIONS.

The Programs are licensed not sold. IBM, or the applicable IBM country
organization, grants you a license for the Programs only in the country
where you acquired the Programs. You obtain no rights other than those
granted you under this license.

The term “Programs” means the original and all whole or partial copie s of
it, including modified copies or portions merged into other programs. IBM
retains title to the Programs. IBM owns, or has licensed from the owner,
copyrights in the Programs.

1. License

Under this license, you may use the Programs only with the device on
which they are installed and transfer possession of the Programs and the
device to another party.

If you transfer the Programs, you must transfer a copy of this license and
any other documentation to the other part y. You r lice nse is the n
terminated. The other party agrees to these terms and conditions by its first
use of the Program.

You may not:

1 use, copy, modify, merge, or transfer copies of the Program except

as provided in this license;

2 reverse assemble or reverse compile the Program; or
3 sublicense, rent, lease, or assign the Program.

2. Limited Warranty

The Programs are provided “AS IS.”
THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS

(OR CONDITIONS), EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.

OPERATION GUIDE v

Some jurisdictions do not allow the exclusion of implied warranties, so the
above exclusion may not apply to you.

3. Limitation of Remedies

IBM's entire liability under this license is the following;
For any claim (including fundamental breach), in any form, related in any

way to this license, IBM's liability will be for actual damages only and will
be limited to the greater of:

1 the equivalent of U.S. $25,000 in your local currency; or
2 IBM's then generally available license fee for the Program

This limitation will not apply to claims for bodily injury or damages to real
or tangible personal property for which IBM is legally liable.

IBM will not be liable for any lost profits, lost savings, or any incidental
damages or other economic consequ en tia l dam a ge s, ev en if IBM, or its
authorized supplier, has been advised of the possibility of such damages.
IBM will not be liable for any damages claimed by you based on any third
party claim. This limitation of remedies also applies to any deve lop e r of
Programs supplied to IBM. IBM's and the developer's limitations of
remedies are not cumulative. Such developer is an intended bene ficiary of
this Section. Some jurisdictions do not allow these limitations or
exclusions, so they may not apply to you.

4. General

You may terminate your license at any time. IBM may terminate your
license if you fail to comply with the terms and conditions of this license. In
either event, you must destroy all your copies of th e Pro gra m. You ar e
responsible for payment of any taxes, including personal property taxes,
resulting from this license. Neither party may bring an action, regardless of
form, more than two years after the cause of action arose. If you acquired
the Program in the United States, this license is governed by the laws of
the State of New York. If you acquired the Program in Canada, this license
is governed by the laws of the Province of Ontario. Otherwise, this license
is governed by the laws of the country in which you acquired the Program.

Typeface Trademark Acknowledgement

All resident fonts in this printer are licensed from Monotype Imaging Inc.
Helvetica, Palatino and Times are registered trademarks of Linotype-Hell

AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC
Zapf Dingbats are registered trademarks of International Typeface
Corporation.

vi OPERATION GUIDE

Monotype Imaging License Agreement

1 “Software” shall mean the digitally encoded, machine rea dable,

scalable outline data as encoded in a special format as well as the
UFST Software.

2 You agree to accept a non-exclusive license to use the Software to

reproduce and display weights, styles and versions of letters,
numerals, characters and symbols (“Typefaces”) solely for your own
customary business or personal purposes at the address stated on
the registration card you return to Monotype Imaging. Under the
terms of this License Agreement, you have the right to use the Fonts
on up to three printers. If you need to have access to the fonts on
more than three printers, you need to acquire a multi-user license
agreement which can be obtained from Monotype Imaging.
Monotype Imaging retains all rights, title and interest to the Software
and Type faces and no righ t s are grante d to you other th an a License
to use the Software on the terms expressly set forth in this
Agreement.

3 To protect proprietary rights of Monotype Imaging, you agree to

maintain the Software and other proprietary information concerning
the Typefaces in strict confidence and to establish reasonable
procedures regulating access to and use of the Software and
Typefaces.

4 Y ou agr ee not to duplicate or cop y the Software or T ypefa ces, except

that you may make one backup copy. You agree that any such copy
shall contain the same propriet ary notices a s those appea ring on the
original.

5 This License shall continue until the last use of the Software and

Typefaces, unless sooner terminated. This License may be
terminated by Monotype Imaging if you fail to comply with the terms
of this License and such failure is not remedied within thirty (30) days
after notice from Monotype Imaging. When this License expires or is
terminated, you shall either return to Monotype Imaging or destroy all
copies of the Software and Typefaces and documentation as
requested.

6 You agree that you will not modify, alter, disassemble, decrypt,

reverse engineer or decompile the Software.

7 Monotype Imaging warrants that for ninety (90) days after delivery,

the Software will perform in accordance with Monotype Imaging­published specifications, and the diskette will be free from defects in
material and workmanship. Monotype Imaging does not war rant th at
the Software is free from all bugs, errors and omissions.

8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTABILITY, ARE EXCLUDED.

9 Your exclusive remedy and the sole liability of Monotype Imaging in

connection with the Software and Typefaces is repair or replaceme nt
of defective parts, upon their return to Monotype Imaging.

OPERATION GUIDE vii

10 IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST

PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY
ABUSE OR MISAPPLICATION OF THE SOFTWARE AND
TYPEFACES.

11 Massachusetts U.S.A. law governs this Agreement.
12 You shall not sublicense, sell, lease, or otherwise transfer the

Software and/or Typefaces without the prior written consent of
Monotype Imaging.

13 Use, duplication or disclosure by the Government is subject to

restrictions as set forth in the Rights in Technical Data and Computer
Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or
subparagraph (c)(1)(ii), as appropriate. Fur ther use, duplication or
disclosure is subject to restrictions applicable to restricted rights
software as set forth in FAR 52.227-19 (c)(2).

14 YOU ACKNOWLEDGE THAT YOU HAVE READ THIS

AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY
ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE
BOUND BY ANY STATEMENT OR REPRESENTATION NOT
CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED
BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH
PARTY. BY OPENING THIS DISKETTE PACKAGE, YOU AGREE
TO ACCEPT THE TERMS AND CONDITIONS OF THIS
AGREEMENT.

viii OPERATION GUIDE

Interface connectors

IMPORTANT: Be sure to power off the printer before connecting or

disconnecting an interface cable. For protection against static electricity
discharge to the printer's internal electronics through the inte rface
connector(s), cover any interface connector that is not in use with the
protective cap supplied.

NOTE: Use shielded interface cables.

Cautionary Labels

The printer bears any of the following labels.

Ozone concentration

The printers generate ozone gas (O3) which may concentrate in the place
of installation and cause an unpleasant smell. To minimize the

concentration of ozone gas to less than 0.1 ppm, we recommend you not
to install the printer in a confined area where ventilation is blocked.

x OPERATION GUIDE

CE Marking Directive

According to Council Directive 89/336/EEC and 2006/95/EEC
Manufacturer: Olivetti S.p.A.

Manufacturer’s address: Via Jervis 77, Ivrea (TO), Italy

Declares that the product
Product name: Color Laser Printer
Model number: d-Color P216/d-Color P220 (as tested with enhancement

optional units; Duplex unit DU-301, Paper Feeder PF-60)
Conforms to the following product specifications:

EN 55 022:1998+A1:2000+A2:2003 Class B
EN 61 000-3-2:2000
EN 61 000-3-3:1995+A1:2001
EN 55 024:1998+A1:2001+A2:2003
EN 60 950-1:2001+A11

The manufacturer and its merchandising companies retain the following
technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.

User’s instruction that conforms to the applicable specifications.
Technical drawings.
Descriptions of procedures that guarantee conformity.
Other technical information.

OPERATION GUIDE xi

Energy Star

Initial Auto Sleep
Setting

Power consumption in
Auto Sleep

®

As an ENERGY STAR Partner, we have determined that this product meets
the ENERGY STAR guidelines for energy efficiency.

The basic objective of the ENERGY STAR Program is to reduce environmental
pollution by encouraging the manufacture a nd sale of equipment that uses
energy more efficiently.

This printer is equipped with a sleep timer function that conforms with the
standards of the E

NERGY STAR Program. This function makes it possible to

reduce the amount of electrical power consumed by the printer. For
maximum power savings, turn off the printer’s power supply when not
using the printer for extended periods of time.

For details on the sleep timer function and printer power consumption,
refer to this manual.

Initial settings of the sleep timer function and power saved using the sleep
timer function:

d-Color P216 d-Color P220

5 minutes (60 minutes) 5 minutes (60 minutes)

16W (45W) [for USA and
Canada]
16W (45W) [for Europe,
Asia, and other countries]

15W (45W) [for USA and
Canada]
19W (45W) [for Europe,
Asia, and other countries]

( ): ENERGY STAR program guideline

xii OPERATION GUIDE

Installation Precautions

Environment

CAUTION: Avoid placing the pr inter on or in locations which are unstable

or not level. Such locations may cause the printer to fall. This type of
situation presents a danger of persona l injury or damage to the printer.

Avoid locations with humidity or dust and dirt. If dust or dirt becomes
attached to the power plug, clean the plug to avoid the danger of fire or
electrical shock.

Avoid locations near radiators, heaters, or other heat sources, or locations
near flammable items, to avoid the danger of fire.

To keep the printer cool and facilitate changing of parts and maintenance,
allow access space as shown below. Leave adequate space, especially
around the side cover, to allow air to be properly ventilated from the printer.

Top: 750 mm
(29-1/2 inches)

Left: 300 mm
(11-13/16 inches)

Other Precautions

Right: 250 mm
(10 inches)

Rear: 200 mm
(7-7/8 inches)
([400 mm (15-3/4 inches)
when the optional face-up
output tray is installed]

Front: 600 mm
(23-5/8 inches)

• Adverse environmental conditions may affect the safe operation and
performance of the printer. Install in an air-conditioned room
(recommended room tempe ra tu r e: ar ou n d 23 °C, humidity: around
60% RH) and avoid the following locations when selecting a site for
the printer.

- Avoid locations near a window or with exposure to direct sunlight.

- Avoid locations with vibrations.

- Avoid locations with drastic temperature fluctuations.

- Avoid locations with direct exposure to hot or cold air.

- Avoid poorly ventilated locations.

• If the flooring is of a soft material, it may be damaged by the casters
when this product is moved after installation.

OPERATION GUIDE xiii

Power Supply/Grounding the Printer

Other Precautions

Handling of Plastic Bags

WARNING: Do not use a power sup ply with a voltage other than th at

specified. Avoid multiple connections in the same outlet. These types of
situations present a danger of fire or electrical sho ck.

Plug the power cord securely into the outlet. If metallic objects come in
contact with the prongs on the plug, it may cause a fire or electric shock.

Always connect the printer to an outlet with a ground connection to avoid
the danger of fire or electrical shock in case of an electric short. If an earth
connection is not possible, contact your service representative.

Connect the power plug to the closest outlet possible to the printer.

WARNING: Keep the plastic bags that are used with the printer away

from children. The plastic may cling to their nose and mouth causing
suffocation.

xiv OPERATION GUIDE

Precautions for Use

Cautions when Using the Printer

• Do not place metallic objects or containers with water (flower vases,
flower pots, cups, etc.) on or near the printer. This type of situation
presents a danger of fire or electrical shock should they fall inside.

• Do not remove any of the covers from the printer as there is a danger
of electrical shock from high voltage parts inside the printer.

• Do not damage, break or attempt to repair the power cord. Do not
place heavy objects on the cord, pull it, bend it unnecessarily or cause
any other type of damage.These types of situations present a danger
of fire or electrical shock.

• Never attempt to repair or disassemble the printer or its parts as there
is a danger of fire, electrical shock or damage to the laser. If the laser
beam escapes, there is a danger of it causing blindness.

• If the printer becomes excessively hot, smoke appears from the
printer, there is an odd smell, or any other abnormal situation occurs,
there is a danger of fire or electrical shock. Turn the power switch OFF
({) immediately, remove the power plug from the outlet and contact
your service representative.

• If anything harmful (paper clips, water, other fluids, etc.) falls into the
printer, turn the power switch OFF ({) immediately. Next, remove the
power plug from the outlet to avoid the danger of fire or electrical
shock. Then contact your service representative.

• Do not remove or connect the power plug with wet hands, as there is
a danger of electrical shock.

• Always contact your service representative for maintenance or repair
of internal parts.

• Do not pull the power cord when removing it from the outlet. If the
power cord is pulled, the wires may become broken and there is a
danger of fire or electrical shock. (Always grasp the power plug when
removing the power cord from the outlet.)

• Always remove the power plug from the outlet when moving the
printer. If the power cord is damaged, there is a danger of fire or
electrical shock.

• If the printer will not be used for a short period of time (overnight, etc.),
turn the power switch OFF ({). If it will not be used for an extended
period of time (vacations, etc.), remove the power plug from the outlet
for safety purposes during the time the printer is not in use.

• For safety purposes. Always remove the power plug from the outlet
when performing cleaning operations.

• If dust accumulates within the printer, there is a danger of fir e or other
trouble. It is therefore recommended that you consult with your service
representative in regard to cleaning of internal parts. This is
particularly effective if accomplished prior to seasons of high humidity.
Consult with your service representative in regard to the cost of
cleaning the internal parts of the printer.

OPERATION GUIDE xv

Other Precautions

• Do not place heavy objects on the printer or cause other damage to
the printer.

• Do not open the top/left/rear cover, turn off the main switch, or pull out
the power plug during printing.

• During printing, some ozone is released, but the amount does not
cause any ill effect to one's health. If, however, the printer is used over
a long period of time in a poorly ventilated room or when printing an
extremely large number of copies, the smell may become unpleasant.
To maintain the appropriate environment for print work, it is suggested
that the room be properly ventilated.

• Do not touch electrical parts, such as connectors or printed circuit
boards. They could be damaged by static electricity.

• Do not attempt to perform any operations not explained in this
handbook.

• If the printer will not be used for an extended period of time, remove
the paper from the cassette, return it to its original package and reseal
it.

CAUTION: Use of controls or adjustments or performance of procedures

other than those specified herein may result in hazardous radiation
exposure.

Cautions for Toner Handling

• Do not incinerate toner and toner containers. Dangerous sparks may
cause burn.

• Never open the toner container.

• Do not inhale the toner.

• If you get toner on your hands, Do not rub your eyes or touch your
mouth. Wash the toner from your hands.

• For the disposal of the old toner container, consult your service
technician or dispose of the toner or toner containers in accordance
with Federal, State and Local rules and regulations.

xvi OPERATION GUIDE

About the Operation Guide

This Operation Guide has the following chapters:

Chapter 1 - Machine Parts

This chapter explains the names of parts.

Chapter 2 - Printing Operation

This chapter explains how to print from your workstation.

Chapter 3 - Maintenance

This chapter explains how to replace the toner container and how to care
for your printer.

Chapter 4 - Troubleshooting

This chapter explains how to handle printer problems that may occur, such
as paper jams.

Chapter 5 - Specifications

Conventions

Convention Description Example

Italic Typeface Used to emphasize a key word,

Notes Used to provide additional or

Important Use to provide important

Caution Cautions are statements that

This chapter lists the printer’s specifications.

This manual uses the following conventions.

A Completed message displays and the
phrase or message. In addition,
references to other publications
are displayed in italic typeface.

useful information about a
function or feature. Can also
contain references to other
publications.

information.

suggest mechanical damage as
a result of an action.

Copy Basic screen returns.

NOTE: For information about storing the

pin, refer to step 10.

IMPORTANT: Ensure paper is not

folded, curled, or damaged.

CAUTION: Do not pull the cassette out

when holding the front of the machine.

Warning Used to alert users to the

possibility of personal injury.

OPERATION GUIDE xvii

WARNING: High voltage is present

in the charger section.

xx OPERATION GUIDE

1 Machine Parts

This section provides explanations and illustrations for you to
determine the parts and their functions. Try to be familiar with
the names and functions of these parts for correct use and
optimal performance.

This chapter contains explanations on the following topics:

• Components at the Front of the Printer........................ 1-2

• Components at the Left of the Printer ..........................1-2

• Internal Components.................................................... 1-3

• Components at the Rear of the Printer.........................1-4

OPERATION GUIDE 1-1

Machine Parts

Components at the Front of the Printer

3
4

1 Operation Panel

1 2

2 Top Cover
3 MP (Multi-Purpose) T ray
4 Paper Cassette

Components at the Left of the Printer

1

5

2

3

4

1 Left Cover
2 Top Tray
3 Main Charger Units on the Drum Units
4 Power Switch
5 Waste Toner Box

1-2 OPERATION GUIDE