Oki PAGE 6E User Manual

User's Guide

English

Every effort has been made to ensure that the
information in this document is complete, accurate, and
up-to-date. OKIDATA assumes no responsibility for the
results of errors beyond its control. OKIDATA also
cannot guarantee that changes in software and equipment
made by other manufacturers and referred to in this guide
will not affect the applicability of the information in it.
Mention of software products manufactured by other
companies does not necessarily constitute endorsement
by OKIDATA.

Copyright 1997 by OKIDATA. All rights reserved.
First edition Jul y, 1997.
Written and produced by the OKIDATA Publications

Services Dept.
Please address any comments to:

Publications Services Department
OKIDATA

532 Fellowship Road
Mount Laurel, New Jersey 08054

http://www.okidata.com

OKIDATA is a registered trademark of Oki Electric
Industry Company, Ltd.; Marque déposée de Oki
Elecric Industry Company, Ltd.; Marca Registrada, Oki
Electric Industry Company, Ltd. OKIPAGE is a
trademark of OKI America, Inc.

Energy Star is a trademark of the United States
Environmental Protection Agency.

TrueType is a registered trademark of Apple Computer
Company.

Hewlett-Packard, HP, and LaserJet are registered
trademarks of Hewlett-Packard Company.

IBM is a registered trademark of International Business
Machines Corp.

Microsoft and MS-DOS are registered trademarks and
Windows is a registered trademark of Microsoft
Corporation in the U. S. and other countries.

Intellifont is a registered trademark of Compugraphic
Corporation.

Adobe, PostScript are trademarks of Adobe Systems
Inc. which may be registered in certain jurisdictions.

User's Guide

Safety Instructions

Your OKIDATA printer has been carefully designed to
give you years of safe, reliable performance. As with
all electrical equipment, however, there are a few basic
precautions you should take to avoid hurting yourself
or damaging the printer:

• Read the setup instructions in this handbook carefully.
Be sure to save it for future reference.

• Read and follow all warning and instruction labels on
the printer itself.

• Unplug the printer before you clean it. Use only a damp
cloth; do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it
on something unsteady, it may fall and be damaged; if
you place it on a soft surface, such as a rug, sofa, or
bed, the vents may be blocked, causing the printer to
overheat.

• To protect your printer from overheating, make sure all
openings on the printer are not blocked. Don’t put the
printer on or near a heat source, such as a radiator or
heat register. Keep it out of direct sunlight. Allow
enough room around the printer for adequate
ventilation and easy access to the paper trays.

• Do not use your printer near water, or spill liquid of
any kind into it.

• Be certain that your power source matches the rating
listed on the back of the printer. If you’re not sure, che ck
with your dealer or with your local power company.

• Your printer has a grounded, 3-prong plug as a safety
feature, and it will only fit into a grounded outlet. If you
can’t plug it in, chances are you have an older, non­grounded outlet; contact an electrician to have the outlet
replaced. Do not use an adapter to defeat the grounding.

• The printer must be installed near a power outlet which
remains easily accessible.

• To avoid damaging the power cord, don’t put anything
on it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.

• If you are using an extension cord or power strip with
the printer, make sure that the total of the amperes
required by all the equipment on the extension is less
than the extension’s rating. The total ratings of all
equipment plugged into the outlet should not exceed
15 amperes.

OKIPAGE

6e

• Do not poke anything into the ventilation slots on
the printer; you could get a shock or cause a fire.

• Aside from the routine maintenance described in
this handbook, don’t try to service the printer
yourself; opening the cover may expose you to
shocks or other hazards.

• Do not make any adjustments other than those
outlined in the handbook: you may cause damage
requiring extensive repair work. See Section 5 for
information on how to get your printer serviced by
qualified OKIDATA technicians.

If anything happens that indicates that your printer is not
working properly or has been damaged, unplug it
immediately and follow the procedures in Section 5
for having your printer serviced.

These are some of the things to look for:

• The power cord or plug is frayed or damaged.

• Liquid has been spilled into the printer, or it has been
exposed to water.

• The printer has been dropped, or the cabinet is
damaged.

• The printer doesn’t function normally when you’re
following the operating instructions.

User's Guide

Federal Communications Commission

Radio Frequency Interference Statement for

120-Volt Models

WARNING: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV
technician for help.

It is the responsibility of the user to obtain the required
shielded cable in order to ensure compliance of this
equipment with FCC regulations.

Changes or modifications not expressly approved by
Okidata may void your authority to operate this device.

Industry Canada

Radio Interference Statement for 120-Volt Models

This apparatus complies with the Class “B” limits for radio
interference as specified in the Industry Canada Radio
Interference Regulations.

Cet appareil est conforme aux critères établis pour la Classe
“B” en ce qui concerne les interférences radio, tel que
spécifié par Industry Canada dans les Règlements relatifs
aux Interférences Radio.

Federal Communications Commission

Radio Frequency Interference Statement for

230/240-Volt Models

WARNING: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to

OKIPAGE

6e

provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required
to correct the interference at his own expense.

It is the responsibility of the user to obtain the required
shielded cable in order to ensure compliance of this
equipment with FCC regulations.

Changes or modifications not expressly approved by
Okidata may void your authority to operate this device.

Industry Canada

Radio Interference Statement for

230/240-Volt Models

This apparatus complies with the Class “A” limits for radio
interference as specified in the Industry Canada Radio
Interference Regulations.

Cet appareil est conforme aux critères établis pour la
Classe “A” en ce qui concerne les interférences radio, tel

que spécifié par Industry Canada dans les Règlements
relatifs aux Interférences Radio.

European Union Council of the European

Communities

Statement of Electromagnetic Conformance for

230/240-Volt Models

This product complies with the requirements of the Council
Directive 89/336/EEC on the approximation of the laws
of the member states relating to electromagnetic
compatibility.

Ce matériel est conforme aux dispositions de la Directive
du Conseil 89/336/CEE applicables à l’approximation de
la législation des Etats membres en ce qui concerne la
compatibilitè des équipements èlectromagnétiques.

Este producto cumple con los requisitos de la Directiva
del Consejo 89/336/CEE sobre la aproximación de la
legislación de los Estados Miembros por cuanto respecta
a la compatibilidad electromagnética.

Este produto obedece aos requisitos da Directiva do
Conselho 89/336/CEE sobre a aproximação das leis dos
estados membros relativamente à compatibilidade
electromagnética.

User's Guide

Table of Contents

Printer Features................................................. 1

Optional Accessories .................................. 1

Consumables .............................................. 1

Okidata Online.................................................. 2

Check the Contents ........................................... 2

No CD-ROM Drive? ......................................... 2

Printer Components .......................................... 3

Section 1: Setting Up Your Printer ............... 4

Remove the Protective Sheet ..................... 4

Installing Toner .......................................... 5

Choosing Paper ................................................. 7

Paper Sizes ................................................. 7

Paper Weight .............................................. 7

Installing Paper ................................................. 8

Paper Exit Paths ................................................ 9

Top Paper Exit ........................................... 9

Rear Paper Exit .......................................... 9

Manual Feed ................................................... 10

Transparencies/Adhesive Labels ..................... 10

Printing Envelopes.......................................... 11

Choosing Env elopes ................................. 11

Connecting Your Printer ................................. 12

Section 2: Installing Printer Software........ 13

Windows 95 .................................................... 13

Windows 3.1 ................................................... 14

Windows NT 3.51 ........................................... 15

Windows NT 4.0............................................. 16

DOS Operator Panel ....................................... 16

Using the Online Status Monitor .................... 17

Setting Features in the

Online Operator Panel .................................... 18

Section 3: Printer Maintenance .................. 19

Replacing the Toner Cartridge........................ 19

Toner Cartridge Life ................................ 21

When to Replace the Toner Cartridge ...... 21

Replacing the Image Drum Cartridge............. 22

Resetting the Image Drum Counter ................ 23

Image Drum Cartridge Life ..................... 23

When to Replace ...................................... 23

Running a Cleaning Page................................ 24

Cleaning the LED Array................................. 25

Expanding Memory ........................................ 26

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Section 4: Problem Solving ......................... 27

Clearing Paper Jams........................................ 27

Paper Input Jam ....................................... 27

Paper Feed Jam ........................................ 27

Paper Exit Jam (top) ................................ 28

Paper Exit Jam (rear) ............................... 28

Print Quality Problems ................................... 29

Software Problems .......................................... 31

Hardware Problems ........................................ 32

Section 5: Service and Support................... 33

Your Dealer .............................................. 33

Okidata Customer Information Center .... 33

Customer Service Representatives ........... 33

Faxable Facts............................................ 34

Okidata Regional Service Depot .............. 34

Purchasing Supplies ................................. 35

Warranty ....................................................... 36

Overnight Exchange ..................................... 37

Service Centers.............................................. 38

Index .............................................................. 39

Material Safety Data Sheet ............................. 42

User's Guide

Congratulations! You have selected a printer with fast
output, excellent print quality, and easy operation.

Your printer’s features include:

• 6 PPM output

• Sharp 600 dpi class print quality with OKI
Smoothing Technology

• Oki Hiper-W Emulation (PJL), a high­performance Windows print driver

•HP®PCL® 5e Emulation

• IBM® Proprinter/Epson FX Emulations

• 45 resident scaleable fonts, plus 4 bitmap fonts

• 1 MB RAM with Enhanced Memory Management

• 100 sheet universal letter size paper tray

• Manual feed for envelopes and special documents

• On-screen Status Monitor for real-time printer
status, and soft operator panel for printer setup
and control from your computer

®

• Compatible with Window
and Windows NT 4.0 and 3.51

• Bi-directional IEEE 1284 parallel interface

3.11, Windows 95

Optional Accessories

• 250 sheet universal Second Paper Tray Mechanism
(Part 70024501)

• Letter/Legal Universal Paper Tray (Part 70025201)

• 100 sheet/50 envelope Multi-Purpose Feeder

(Part 70025101)

• 1 MB Memory Expansion Board with a SIMM

socket for additional expansion to 17 MB
(Part 70029701)

• SIMM modules for expanding memory (See page 26)

Consumables

• Toner "e” Series (Part 52107201)

• Image Drum "e” Series (Part 56116801)

As an Energy Star Partner,
Okidata has determined that
this product meets the
Energy Star guidelines for
energy efficiency.

OKIPAGE

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1

OKIDATA Online

For more information about your printer:

Check Contents

✔

See the Online Manual installed with the printer
software.

✔

Visit the OKIDATA Web Site at

http://www.okidata.com

for the latest information on:

• Product Guides

• Customer Support

• Software Drivers

• Corporate Information

• Online Dealers

• Documentation

No CD ROM Drive?

• Visit the Okidata web site at http://www.okidata.com and download the printer drivers.

• The enclosed 3.5" diskette contains a Windows driver that will allow you to use your printer right away. Follow the
instructions in the readme file on the diskette to install it. To obtain a complete set of diskettes, including
the Status Monitor, call 1-888-232-8530 and request the appropriate kit number.

Windows 95 #MS9629 Windows 3.x #MS9632 DOS Operator Panel #MS9633
Windows NT 3.51 #MS9630 Windows NT 4.0 #MS9631

Unpack your printer. You should have:

1. OKIPAGE 6e Printer (with Image Drum installed)

2. CD-ROM

3. 3.5" Driver Disk

4. User’s Manual

5. Toner Cartridge

6. Power Cord

7. Lightproof plastic bag (for storing image drum if printer
must be shipped)

If anything is missing, contact your dealer.

2

Setting Up

R

Printer Components

Rear paper exit tray

OL 600e

Top paper exit bin

Manual feed tray

Power switch

Latches

Automatic
paper feed
tray

Power cord
receptacle

Image drum

LED array

cartridge with
toner installed

Bidirectional Centronics IEEE-1284
parallel interface port

OKIPAGE

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3

Section1: Setting Up Your Printer

Remove the protective sheet

1. Press latches and open the cover.

2. Remove the image drum. 4. Replace the image drum.

3. Remove the protective sheet.

✔

Be Careful: do not touch the

Image Drum's green surface.

4

Setting Up

Installing Toner

1. Remove the sponge and discard.

3. Shake the toner cartridge to evenly distribute toner.

2. Unwrap the toner cartridge.

OKIPAGE

6e

4. Remove the tape.

5

5. Place left side of toner cartridge under the tab, then

lower cartridge into well matching groove and slot.

7. Close the printer cover firmly.

OL 41Oe/PS

OL 600e

tab

6. Push the blue lever forward.

6

✔

If you get toner on your clothing, brush it off with a
dry cloth. Wash clothing in cold water; hot water sets
toner.

Setting Up

Choosing Paper

• Use a paper weight of 16 to 24 lb. in the
Paper Tray and 16 to 32 lb. for manual feed.

• For best results, use paper that is smooth and of
high quality, such as copier paper or paper
with a Sheffield rating of 250 or less.

• Store paper in its ream wrapper until you are
ready to use it. Keep it away from moisture or
other conditions that can cause it to wrinkle
or curl.

• Preprinted forms must not scorch, melt, offset,
or release hazardous emissions when heated
to 392°F (200° C) for 0.1 second.

• Avoid printing on both sides of the paper for
more than a few pages, or on preprinted
documents that have been in a photocopier.

• Try paper before you buy it in quantity.

Using Recycled Print Media

Recycled paper should be restricted to 20% to 35% Post
Consumer Content and not exceed 50%. Paper must be
relatively stiff and have minimum edge curl. Paper
should be white and bright for maximum

contrast. The surface should be smooth, clean, and stable
electrically and dimensionally.

Recycled paper used by OKIDATA printers must be
specifically denoted by the paper manufacturer to be for laser
printers, or laser guaranteed or compatible. Using media

outside these specifications may cause problems requiring
service that will not be covered by OKIDATA warranty or
service agreements.

The following recycled paper has been tested and approved
for use in OKIDATA printers.

• Weyerhaeuser, Lynx Opaque, 20% PCW, 20lb., 28 lb. and Laser
Copy, 20 lb.

• Union Camp Great White (Laser), 25% PCW, 20lb., 24lb.

• International Paper, Beckett Division, Enhanced Marble, 50%
Recycled, 20% PCW, 24lb.

• International Paper, Hammermill Division, Savings DP, 20%
PCW, 20 lb.

• Georgia Pacific, GeoCycle, 20% PCW, 20lb.

• James River, WordPro Laser, 20% PCW, 20lb., 24lb.

• Warren, SpectraTech, Gloss and Matte, 10% PCW, 28lb., 32lb.

• Cross Pointe, Worx, 50% Recycled, 20% PCW

• Strathmore, Script Bright White Wove, 50% Recycled

OKIPAGE

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7

R

Installing Paper

R

1. Push the paper tray handle to release the tray.

OL 600e

2. Remove the paper tray.

3. Adjust the paper guides.

4. Insert up to 100 sheets of 20 lb. paper.

✔

Do not fill above PAPER FULL mark.

PAPER FULL

OL 600e

5. Re-insert the paper tray.

8

Setting Up