Oki PAGE 18, PAGE 24 DXE-2 User Manual

Warranty,
Regulatory Information,
and Specifications

English

Disclaimer

Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Okidata
assumes no responsibility for the results of errors or
omissions beyond its control. Okidata also cannot guarantee
that changes in software and equipment made by other
manufacturers and referred to in this document will not affect
the applicability of the information in it. Mention of
software products manufactured by other companies does not
necessarily constitute endorsement by Okidata.

Copyright Information

Copyright 1999 by Okidata. All Rights Reserved
First Edition: June, 1999
Written and produced by the OKIDATA Training and
Publications Department.

Contact Information

Please address any comments on this publication to:

Mailing Address

Okidata
Training and Publications Department
2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620

e-Mail Address

[e-mail]

Web Site

Please visit Okidata’s multilingual web site at:

http://www.okidata.com

T rademark Information

OKI, OKIDA T A, and OKIP AGE are registered trademarks of
Oki Electric Industry Company, Ltd.

Energy Star is a registered trademark of the United State
Environmental Protection Agency.

Touch-Tone is a registered trademark of American Telephone
and Telegraph.

Windows is either a registered trademark or a trademark of
Microsoft Corporation in the United States and/or other
countries

Emergency First Aid Information

Refer to the Material Safety Data Sheet at the end of this
document.

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Overview

Year 2000 Compliance ................................................... 4

Energy Star ..................................................................... 4

Limited Warranty .................................................... 5

Limited Warranty—United States and Canada .............. 5

Limited W arranty—Latin America ................................. 7

Okidata Depot Service Centers ............................. 8

Authorized Service Providers ......................................... 9

Important Safety Information ............................. 1 0

Regulatory Information ....................................... 1 2

Specifications .......................................................... 1 5

Material Safety Data Sheet .................................. 1 6

Contents

Warranty, Regulatory Information, and Specifications E-3

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Year 2000 Compliance

All products currently sold by Okidata are Year 2000
Compliant. Each product contains information technology
that accurately processes date and time data between the
years 1999 and 2000, and carries no issue for the September
9, 1999 (9999) programming concern. These products, when
used in combination with products purchased from other
manufacturers, whose products properly exchange data and
time information, will accurately process the date and time.
All future products are committed to meeting the same Year
2000 compliance.

Energy Star

As an Energy Star® Partner, Okidata has determined that this
product meets the Energy Star guidelines for energy
efficiency.

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OKIPAGE 18/24DX

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Limited Warranty

Overview

Consumables are covered separately under individual
consumable warranties. Please refer to the appropriate
consumable item’s warranty for further information.

Limited Warranty—United States and
Canada

Okidata, division of Oki America, Inc. (Okidata) warrants this
printer to be free from defect in material and workmanship
and will remedy any such defect according to the terms of
this Limited Warranty. This Limited Warranty extends to the
original purchaser only. This Limited Warranty does not
extend to network setup, application conflicts, or
consumable items including, but not limited to, image drum
cartridges, toner cartridges, fuses, etc.

Okidata will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from
the date of purchase except for the printhead (LED imaging
array), which is warranted for a period of five (5) years from
date of purchase. This Limited Warranty extends to the
original purchaser only. This Limited Warranty does not
extend to consumable items.

On-Site Repair

On-Site Repair is available in the United States and

!

Canada only. On-Site Repair does not include the
replacement or repair of product consumables or
supplies.

Okidata will, for a period of one (1) year from the date of
purchase, repair (or replace at its option) on-site at the
original purchaser’s facility within a sixty (60) mile [100
kilometers] radius of an Authorized Service Center and
without charge, any defective component(s) of the printer,
provided that this warranty service is performed by an
authorized Okidata service center or authorized third-party
service organization. The printhead (LED imaging array) has
a five (5) year parts warranty from date of purchase. On-site
replacement of the printhead is limited to one year from date
of purchase. For the remaining printhead warranty period,
replacement will be at an authorized service center or
authorized third party service organization.

Warranty, Regulatory Information, and Specifications E-5

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T o make request or claim for service under this Limited
Warranty, contact your Okidata Authorized Dealer,
authorized third-party service provider, or Okidata.

Okidata will attempt to fix the problem over the telephone
prior to scheduling an on-site visit. It will be the
responsibility of the owner to install any warranty
replacement consumable (drum or toner) or other end user
replaceable item as supplied by Okidata.

A written receipt for the product, showing the date of
purchase, place of purchase, and both the model and serial
numbers of this printer must accompany any request or claim
for work to be performed under this Limited Warranty . In the
event a service request is verified by Okidata over the phone,
a mailed or faxed copy of the written purchase receipt is
required to verify in-warranty coverage prior to scheduling
an on-site repair.

This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or
as a result of service or modification by any other than an
authorized Okidata service center.

THERE ARE NO EXPRESS W ARRANTIES OTHER THAN
THOSE ON THE F ACE HEREOF AND DESCRIBED ABOVE.
NO W ARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED T O, ANY IMPLIED
W ARRANTIES OF MERCHANT ABILITY OR FITNESS FOR
A P A RTICULAR PURPOSE, SHALL EXTEND BEYOND

THE RESPECTIVE W ARRANTY PERIOD DESCRIBED
ABOVE. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not
apply to you.

OKIDA T A SHALL NOT BE RESPONSIBLE OR LIABLE FOR
ANY SPECIAL, INCIDENT AL, OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT . Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation may not apply to you.

Additional information on obtaining service under this
Limited Warranty is available by contacting the OKIDATA
dealer from whom the product was purchased, by contacting
Okidata directly at 1-800-654-3282 (1-800-OKIDAT A,
United States and Canada, English only), or 1-609-222-5276
(Spanish only), or by contacting one of the listed service
locations.

This Limited Warranty applies to this Okidata printer.
However, the procedure for obtaining service may vary
outside of the continental United States. Contact your
Okidata dealer for such warranty service information.

This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state.

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Limited Warranty—Latin America

Okidata, division of Oki America, Inc. (Okidata) warrants this
printer to be free from defect in material and workmanship
and will remedy any such defect according to the terms of
this Limited Warranty. This Limited Warranty does not
extend to network setup, application conflicts, or
consumable items including, but not limited to, image drum
cartridges, toner cartridges, fuses, etc.

Consumables are covered separately under individual
consumable warranties. Please refer to the appropriate
consumable item’s warranty for further information.

Okidata will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from
the date of purchase except for the printhead (LED imaging
array), which is warranted for a period of five (5) years from
date of purchase. This Limited Warranty extends to the
original purchaser only.

T o make a request or claim for service under this Limited
W arranty, the original purchaser must return the Oki Data
Product to Oki Data or an authorized Oki Data service center
within the country purchased. The purchaser returning the
product for repair must pay for all transportation charges to
the repair center. A written receipt for the Product, showing
the date of purchase, dealer’s name, and both the model and
serial numbers of the Oki Data Product must accompany any
request or claim for work to be performed under this Limited
Warranty.

This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or
as a result of service or modification by any other than an
authorized Okidata service center.

THERE ARE NO EXPRESS W ARRANTIES OTHER THAN
THOSE ON THE F ACE HEREOF AND DESCRIBED ABOVE.
NO W ARRANTIES EXPRESS OR APPLIED, INCLUDING,
BUT NOT LIMITED T O, ANY P AR TICULAR PURPOSE,
SHALL EXTEND BEYOND THE RESPECTIVE
W ARRANTY PERIOD ABOVE OF ONE (1) YEAR.

Warranty, Regulatory Information, and Specifications E-7

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Okidata Depot

Overview

Service Centers

United States

Okidata
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: [phone]
Fax: [phone] (U.S./Canada)
609-222-5260 (Latin America)

Canada

Okidata
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: [phone]
Fax: [phone]

Argentina

Megatech
Lavalle 1524
1048 Buenos Aires, Argentina
Phone/Fax:[phone]
[Touch-Tone required]

Brazil

Oki Data do Brasil, Ltda.
Av. Leonardo da Vinci, 1178/1182
Jabaquara
Sao Paulo, Brazil
Phone: [phone]
Fax: [phone]

Chile

Teknos Comunicaciones
Santa Elena 2222
Santiago, Chile
Phone: [phone]
Fax: [phone]

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Colombia

Impact
Calle 93 Bis No 19-50 Ofic 103-105
Bogota, Colombia
Phone: [phone]
Fax: [phone]

Mexico

Oki Data de Mexico, S.A. de C.V.
Av. Insurgentes 1700 – 7 Piso
Col. Florida 01030
Phone: [phone]
Fax: [phone]

Peru

Teknos Comunicaciones
Los Sauces 325
San Isidro, Lima 27, Peru
Phone: [phone]
Fax: [phone]

Venezuela

Intercal Servicios C.A.
RIF: J-30406985-5
3a Transveral de Los Ruices Norte
Edificio Canada, PB, Local Calle
Caracas, V enezuela
Phone/Fax: [phone]

Authorized Service Providers

OKIDATA has over 2,000 local Authorized Service Providers
in North and South America.

For the most comprehensive, up-to-date listing of Okidata
authorized Service Centers:

• Consult our web site at www.okidata.com

• In the U.S. and Canada, call 1-800-654-3282
(1-800-OKIDATA)

• In Latin America, contact the Latin America Service
Coordinator at Okidata’s Corporate Headquarters at
609-222-5276 (Spanish only).

Warranty, Regulatory Information, and Specifications E-9

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Important Safety

Overview

Information

Your Okidata printer has been carefully designed to give you
years of safe, reliable performance. As with all electrical
equipment, there are a few basic precautions you should take
to avoid hurting yourself or damaging the printer.

• Carefully read the provided setup and operating
instructions.

• Save all provided documentation for future reference.

• Read and follow all warning and instruction labels on the
printer itself.

• Unplug the printer before you clean it. Use only a damp
cloth; do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on
something unsteady, it may fall and be damaged. If you
place it on a soft surface, such as a rug, sofa, or cushion,
the vents may be blocked, causing the printer to overheat.

• Protect your printer from overheating. Make sure no
obstructions block the openings of the printer. Do not put
the printer on or near a heat source (such as a radiator or
heat register). Keep the printer out of direct sunlight.
Allow enough room around the printer for adequate
ventilation and easy access to the paper trays. If you put
the printer in any kind of enclosure, make sure the
enclosure is properly ventilated.

• Do not use your printer near water. Do not spill liquid of
any kind into it.

• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power company.

• Your printer has a grounded, three-prong plug as a safety
feature. This plug only fits into a grounded outlet. If the
plug does not fit, the outlet may be an older, non­grounded type. Contact an electrician to have the outlet
replaced. Do not use an adapter to defeat the grounding.

• Install the printer near an easily accessed power outlet.

• Avoid damaging the power cord. Do not put anything on
it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.

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OKIPAGE 18/24DX

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• If you are using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the
extension’s rating. The total ratings of all equipment
plugged into the outlet should not exceed 15 amperes.

• Do not poke anything into the ventilation slots of the
printer. You could get an electrical shock or cause
hazardous electrical arcing, which could cause a fire.

• Aside from the routine maintenance described in the
documentation, do not try to service the printer yourself.
Removing the cover may expose you to shocks or other
hazards.

• Do not make any adjustments other than those outlined in
the documentation. You may cause damage that will
require extensive repair work. The provided
documentation explains how to get your printer serviced
by qualified Okidata technicians.

If anything happens that indicates that your printer is not
working properly or has been damaged, unplug it
immediately and follow the procedures in the provided
documentation for having your printer serviced.

Here are some of the things to look for.

• The power cord or plug is frayed or damaged.

• Liquid has been spilled into the printer, or the printer has
been exposed to water.

• The printer has been dropped, or the cabinet is damaged.

• The printer does not function normally when you are
following the operating instructions.

Warranty, Regulatory Information, and Specifications E-11

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Regulatory

Overview

Information

Federal Communications
Commission Radio Frequency
Interference Statement for 120-Volt
Models

WARNING: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the
receiver.

• Plug the unit into an outlet on a circuit different from that
to which the receiver is connected.

• Consult the dealer or an experienced radio/television
technician for help.

It is the responsibility of the user to obtain the required
shielded cable in order to ensure compliance of this
equipment with FCC regulations.

Changes or modifications not expressly approved by
OKIDATA may void your authority to operate this device.

Industry Canada Radio Interference
Statement for 120-Volt Models

This OKIDATA apparatus complies with the Class B limits for
radio interference as specified in the Industry Canada Radio
Interference Regulations.

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Federal Communications
Commission Radio Frequency
Interference Statement for 230/240­Volt Models

WARNING: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in
a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct
the interference at his own expense.

It is the responsibility of the user to obtain the required
shielded cable in order to ensure compliance of this
equipment with FCC regulations.

Changes or modifications not expressly approved by
OKIDATA may void your authority to operate this device.

Industry Canada Radio Interference
Statement for 230/240-Volt Models

This OKIDATA apparatus complies with the Class A limits for
radio interference as specified in the Industry Canada Radio
Interference Regulations.

European Union Council of the
European Communities Statements
of Electromagnetic Conformance for
230/240-Volt Models

This product complies with the requirements of the council
Directive 89/336/EEC on the approximation of the laws of
the member states relating to electromagnetic compatibility.

European Union Council of the
European Communities Statement of
Safety Conformance for 230/240­Volt Models

This product is in conformity with Directive 73/23/EEC on
the harmonization of the laws of Member States relating to
electrical equipment designed for use within certain voltage
limits.

Warranty, Regulatory Information, and Specifications E-13

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Federal Communications
Commission Declaration of
Conformity for 120 Volt Models

Federal Communications
Commission Declaration of
Conformity for 120 Volt Models

1. Product Identification
OKIP AGE 18, model N22002A

2. Statement
This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,

including interference that may cause undesired
operation.

3. Responsible Party

Okidata, Division of Oki America Inc.
2000 Bishops Gate Boulevard
Mt. Laurel, NJ 08054-4620
1-800-654-3282 (1-800-OKIDA TA)

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1. Product Identification
OKIP AGE 24DX, model N22001A

2. Statement
This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,

including interference that may cause undesired
operation.

3. Responsible Party

Okidata, Division of Oki America Inc.
2000 Bishops Gate Boulevard
Mt. Laurel, NJ 08054-4620
1-800-654-3282 (1-800-OKIDA T A )

Environmental

Specifications

Overview

For additional specifications (including General, Physical,
Interface, Print Media, Fonts, and Commands) refer to the
Handbook.

Electrical

V oltage

120 V: 120 VAC +10%, -14%
230 V: 230V AC +/- 10%

Frequency

50/60 Hz +/- 2%

Power

Idle: Approximately 95 Watts
Operating: Approximately 350 Watts
Peak: Approximately 820 Watts
Power Save Mode: Approximately 25 Watts

Temperature

Operating

50 to 90° F

10 to 32° C

Power Off

32 to 110° F

0 to 43° C

Storage (Packed)

14 to 110° F

-10 to 43° C

Humidity

Operating

20 to 80% Relative Humidity

Power Off

10 to 90% Relative Humidity

Storage (Packed)

10 to 90% Relative Humidity

Warranty, Regulatory Information, and Specifications E-15

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Material Safety Data

Overview

Sheet

Type 7 Toner, P/N 40468801

MSDS # 5832 8701

For more information, contact Okidata at:

2000 Bishops Gate Boulevard
Mount Laurel, NJ 08054-4620

Emergency Information

Call 1-800-654-3282 (1-800-OKIDA T A)

Current as of July 1, 1999

Emergency First Aid Procedures

T oner swallowed (ingested)

Dilute by giving two glasses of water and induce vomiting
by administering Syrup of Ipecac (follow manufacturer’s
instructions). Seek medical attention. NEVER give anything
by mouth or attempt to induce vomiting in a person who is
unconscious.

T oner inhaled

Remove person to fresh air. Seek medical attention.

T oner gets in the eyes

Flush eyes with large quantities of cool water for 15 minutes,
keeping the eyelids open with fingers. Seek medical
attention.

Small amounts of toner on skin or clothing can easily

!

be removed with soap and cold water. Hot water makes
toner harder to remove.

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Hazardous Ingredients

Styrene-Butyl Acrylate Copolymer (91% by weight)

CAS# 25767-47-9
OSHA TWA 15 mg/m3 for total dust
ACGIH TLV 10 mg/m3 for total dust

Carbon Black (5-7% by weight)

CAS# 1333-86-4
OSHA TW A 3.5 mg/m
ACGIH TL V 3.5 mg/m

Paraffin Wax (less than 3% by weight)

CAS# 8002-74-2
OSHA TWA 2 mg/m3 for total dust
ACGIH TL V 2 mg/m3 for total dust

Amorphous Fumed Silica (less than 1% by weight)

CAS# 67762-90-7
OSHA PEL 15.0 mg/m3 for total dust
ACGIH TLV 10.0 mg/m3 for total dust

This product is not regulated under Section 313 of

!

SARA, Title III.

3

3

Physical Data

Melting Point: 110°C (230°F)
Boiling Point: Not applicable
Vapor Pressure: Not applicable
V apor Density (Air=1): Not applicable
Evaporation Rate (Butyl Acetate=1): Not applicable
Specific Gravity (H2O=1): 1.15
Solubility in water: Negligible
Appearance and odor: Black granules, no odor

Warranty, Regulatory Information, and Specifications E-17

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Fire and Explosion Hazard Data

Flash Point (Method Used): Not applicable
Flammable Limits

Lower Explosive Limit: Not applicable

Upper Explosive Limit: Not applicable

Extinguishing Media: W ater, CO2, Dry Chemical, or Foam
Special Fire Fighting Procedures: Do not use methods that

may create a dust cloud, such as high-pressure water and/or
steam

Unusual Fire and Explosion Hazards

• Organic components decompose at 200-455°C (392­851°F).

• Material may explosively combust when finely suspended
in air.

• Thermal decomposition of organic components may result
in release of oxides of carbon and nitrogen.

Health Hazard Data

Routes of Entry: Inhalation, Ingestion, Eyes, Skin.

1 Styrene-Butyl Acrylate Copolymer

Subcutaneous implantation of polymeric styrene powder

in rats has induced tumors at the site of implantation.

2 Carbon Black

Group 2B “Possible Carcinogen”; IARC

Overexposure to carbon black is associated with causing
irritation, conjunctivitis, and corneal hypoplasia of the
eyes; minor irritation and eczema of the skin; and irritation
and bronchitis. Long-term inhalation exposure may be
associated with causing lung cancer.

3 Paraffin Wax

Group 3 “Not Classifiable”; IARC

May cause eye, skin, respiratory, and digestive tract
irritation. Paraffin is an equivocal tumorgenic agent by
RTECS criteria.

4 Amorphous Fumed Silica

Group 3 “Not Classifiable”; IARC

Overexposure to amorphous silica has been associated
with causing irritation of the lungs and pneumoconiosis.
Long-term inhalation exposure may be associated with
producing tumors in laboratory animals.

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Reactivity Data

Stability: Stable
Polymerization: Will not occur.
Hazardous Decomposition Products: Thermal

decomposition may result in release of oxides of carbon
and nitrogen.

Temperature: Do not expose to temperatures above 200°C

(392°F).

Incompatibility: Avoid exposure to strong oxidizers.

Spill Cleanup and Disposal

Spill Cleanup

Small Spills

1 Remove sources of ignition.
2 Clean up spill with wet cloth.

Large Spills

1 Remove sources of ignition.
2 Wear protective gear: respirator, rubber gloves, goggles

(see below)

3 Clean up spill with scoop, being careful not to generate a

lot of dust.

Waste Disposal

Follow appropriate federal, state and local regulations.

Warranty, Regulatory Information, and Specifications E-19

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Safe Handling and Use

Respiratory Protection: Not normally required. For large

spills, use NIOSH-approved full face-piece respirator with
HEPA cartridge during cleanup.

Protective Gloves and/or Eye Protection: Not normally

required. For large spills, use rubber gloves and chemical
worker’s goggles during cleanup.

Ventilation: Outside of normal ventilation, not normally

required.

Other Protective Equipment and/or Hygienic Practices:

None

Special Precautions

Precautions for Handling or Storage: Protect from high

heat. Avoid making dust.

Other Precautions: None

The information contained in this MSDS is based on data
considered accurate; however, no warranty is expressed or
implied regarding the accuracy of these data or the results to
be obtained from the use thereof. Vendor assumes no
responsibility for injury to vendee or third person party
proximately caused by the product if reasonable safety
procedures are not adhered to as stipulated in the MSDS.
Furthermore, vendor assumes no responsibility for injury to
vendee or third person party proximately caused by abnormal
use of the product even if reasonable safety procedures are
followed. Additionally, vendee assumes the risk of his use of
the product.

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