OKI OKIPAGE 16n User Guide

OKIPAGE

16n

English

Help Guide

1Help Guide

Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. Oki assumes
no responsibility for the results of errors beyond its control. Oki
also cannot guarantee that changes in software and equipment
made by other manufacturers and referred to in this guide will
not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not
necessarily constitute endorsement by Oki.

Oki is a registered trademark of Oki Electric Industry Company
Ltd.

Energy Star is a trademark of the United States Environmental
Protection Agency .

Hewlett-Packard, HP, LaserJet and Intellifont are registered
trademarks of Hewlett-Packard Company.

© Copyright 1996 by Oki. All rights reserved.

Written and produced by the Oki Documentation Dept.

2

TrueType is a registered trademark of Apple Computer
Corporation.

Microsoft is a registered trademark, and Windows and Windows
95 are trademarks of Microsoft Corporation.

Contents

Safety Instructions ................................................................... 4

Important Wiring Instructions ................................................. 5

Toner Cartridge Life ................................................................ 7

When to Replace the Toner Cartridge................................. 7

Replacing T oner Cartridge..................................................7

Cleaning the LED Array..................................................... 8

Image Drum Cartridge Life ..................................................... 9

When to Replace the Image Drum Cartridge ..................... 9

Replacing the Drum Cartridge............................................9

Resetting the Drum Counter ............................................. 10

Viewing and Modifying Menu Settings ................................ 11

Menu 1 .............................................................................. 12

Menu 2 .............................................................................. 15

Front Panel Button Functions ................................................ 17

Fonts ...................................................................................... 19

What Is a Font? ................................................................. 19

Printing a Font List ........................................................... 19

Using Fonts....................................................................... 19

Status Messages.....................................................................20

Basic Troubleshooting........................................................... 25

Paper Jams ........................................................................ 25

Input Jam from Cassette Tray ........................................... 25

Feed Jam from Cassette Tray............................................ 26

Feed Jam Front Tray or Manual Feed............................... 27

Paper Exit Jam .................................................................. 27

Feeding Heavyweight Paper or Cardstock ....................... 28

Print Quality Adjustments for Different Paper ................. 28

Paper Size Check Messages.............................................. 29

Printer Output Garbled ..................................................... 29

Printable Area ................................................................... 29

Troubleshooting Software with Hex Dump Mode ........... 30

Clearing a Print Job .......................................................... 30

Image Drum Cleaning ...................................................... 31

Memory Options.................................................................... 32

Specifications ........................................................................ 33

Index ...................................................................................... 35

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3Help Guide

Safety Instructions

Your Oki printer has been carefully designed to give you years
of safe, reliable performance. As with all electrical equipment,
however, there are a few basic precautions you should take to
avoid hurting yourself or damaging the printer:

• Read the setup instructions in this handbook carefully. Be
sure to save it for future reference.

• Read and follow all warning and instruction labels on the
printer itself.

• Unplug the printer before you clean it. Use only a damp
cloth; do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on
something unsteady , it may fall and be damaged; if you place
it on a soft surface, such as a rug, sofa, or bed, the vents
may become blocked, causing the printer to overheat.

• To protect your printer from overheating, make sure all
openings on the printer are not blocked. Do not put the printer
on or near a heat source, such as a radiator. Keep it out of
direct sunlight. Allow enough space around the printer for
adequate ventilation and easy access to the paper trays.

• Do not use your printer near water, or spill liquid of any
kind into it.

• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power supplier.

• Your printer has an earthed, 3-pin plug as a safety feature,
and it will only fit into an earthed outlet. If you can not plug
it in, you probably have an older , non-earthed outlet; contact
an electrician to have the outlet replaced. Do not use an
adapter to defeat the earthing.

• This printer must be installed near to a power outlet switch
which shall remain easily accessible.

• T o a v oid damaging the po wer cable, do not put anything on
it or place it where it will be walked on. If the cable becomes
damaged or frayed, replace it immediately.

• If you are using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the extension’ s
rating. The total ratings of all equipment plugged into the
outlet should not exceed 15 amperes.

4

Important Wiring Instructions

• Do not poke anything into the ventilation slots on the printer;
you could get a shock or cause a fire.

• Aside from the routine maintenance described in this
handbook, do not try to service the printer yourself; opening
the cover may expose you to shocks or other hazards.

• Do not make any adjustments other than those outlined in
the handbook you may cause damage requiring extensive
repair work.

• If anything happens that indicates that your printer is not
working properly or has been damaged, unplug it
immediately and contact your dealer.

These are some of the things to look for:

• The power cable or plug is frayed or damaged.

• Liquid has been spilled into the printer, or it has been

exposed to water.

• The printer has been dropped, or the cabinet is damaged.

• The printer does not function normally when you are

following the operating instructions.

The wires in the power cable are coloured in accordance with
the following code:

Green and Yellow.......Earth

Blue ............................. Neutral

Brown ......................... Live

If the colours of the wires in the power cable of this printer do
not correspond with the markings of the terminals of your plug,
proceed as follows:

• Green and Y ello w must be connected to the terminal marked

with the letter E (or the safety earth symbol) or the terminal
coloured Green or Green & Yellow.

• Brown must be connected to the terminal marked with the

letter L or coloured Red.

• Blue must be connected to the terminal marked with the
letter N or coloured Blue or Black.

Warning: This printer must be earthed.

If you are in any doubt regarding the wiring, please contact a
qualified electrician.

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5Help Guide

This product complies with the requirements of the Council Directives
89/336/EEC and 73/23/EEC on the approximation of the laws of the
member states relating to electromagnetic compatibility and low
voltage.

Energy Star

As an Energy Star Partner, Oki has
determined that this product meets the
Energy Star guidelines for energy
efficiency.

6

Toner Cartridg e Life

Replacing T oner Cartridge

T oner cartridge life depends on the page density, the percentage
of each page that is printed black. An average business letter is
printed at between 3% and 5% density , graphics density is usually
higher. The higher the print density, the more toner is used. On
the average, a toner cartridge will produce approximately 5000
sheets at 5% print density.

The first toner cartridge you place in your printer will produce
between 2500 and 3500 sheets. This is normal, as the new image
drum reservoir and dev eloping roller system must saturate with
toner.

When to Replace the Toner Cartridge

Replace the toner cartridge after TONER LOW displays in the
control panel window . After TONER LO W displays, the printer
will print 100 more sheets, then display TONER EMPTY and
stop printing. Printing will resume when a new toner cartridge
is installed.

1. Press the access cover release button and raise the access

cover to the vertical position.

WARNING
Some metal surfaces around the fuser area are
hot. These are clearly marked. Do not touc h them.

2. Move the toner cartridge tab towards the front of the
printer to release and close the toner cartridge, and lift
the cartridge out of the printer.

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7Help Guide

Cleaning the LED Array

3. Shake the new toner cartridge to distribute the toner . Then
remove the packaging.

4. Carefully peel off the sealing tape.

5. Insert the cartridge into the printer.

6. Push the toner cartridge tab towards the rear of the printer
to release the toner into the toner hopper.

READY

MAN FEED

ATTENTION

DATA

ENV

LEGAL A4 OTHER

LETTER

Clean the LED array each time you install a new toner cartridge.
A dirty LED array could cause faded vertical areas or light
printing down a page.

1. Remove the LED lens cleaner pad (included with the
Toner Kit) from the package.

2. Locate the LED array (1) on the underside of the printer
cover.

3. Carefully run the cleaner pad across the LED array.
Discard the pad. Close the printer cover.

Note: Extra LED cleaning pads are provided with each toner

cartridge. Clean the LED array between toner changes
if faded vertical stripes appear.

8

Image Drum Cartridge Life

The life of the image drum depends on a number of factors,
including the operating temperature, humidity , the type of paper
you use, and the number of pages per job. Each time you print or
power on/off, the drum has to rotate to start up and to wind do wn.
As a result, frequent one page print jobs will wear down your
drum more quickly than multiple-page print jobs. The image
drum cartridge should last approximately 19,000 pages at 3 pages
per job, or up to 30,000 pages if you print mostly larger jobs.

When to Replace the Image Drum Cartridge

When the image drum reaches 90% of its life, the CHANGE
DRUM message will display in the control panel window.

Change the image drum cartridge when the print becomes faint
or begins to deteriorate. Ideally you should keep a new cartridge
on hand.

Replacing the Drum Cartridge

Precautions:

The image drum is fragile. To avoid damage to the new
drum, take these precautions while handling the new
image drum cartridge:

• Do not touch the green drum surface.

• Do not set the cartridge down on anything that might
scratch the surface of the drum.

• Do not expose the drum to direct sunlight and do not
expose it to room light for more than 5 minutes. Leave it
in the package until you are ready to install it into the
printer.

1. Press the OPEN button and lift the cover.

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9Help Guide

Resetting the Drum Counter

2. Lift out the used image drum cartridge with toner
installed.

3. Remove the new image drum from the package.

4. Remove the protective paper.

5. Install the new image drum cartridge into the printer
placing the alignment pins on each end into the slots in
the printer.

READY

MAN FEED

ATTENTION

DATA

ENV

LEGALA4 OTHER

LETTER

6. Remove the shipping insert from the toner well and
discard. Reset the drum counter (see below), and install
a new toner cartridge following the instructions in the
previous section.

After replacing the image drum cartridge, reset the drum counter
to keep a correct count of the number of pages printed on the
image drum.

1. Turn the printer on while holding the MENU1/Menu2

button. USERMNT displays in the control panel windo w .

2. Press MENU 1/Menu2 three times. DRUM CNT
RESET displays.

3. Press ENTER. The counter will reset and the printer will
go On-Line.

10

Viewing and Modifying Menu Settings

It is possible, using the front panel buttons, to change the default
configuration of your printer to accommodate your software
application, specific paper size, method of paper feed and
interface connection.

The menu structure consists of three levels:

Category: Each category consists of several items, selected

by pressing the MENU 1 button (with the printer
off-line). When the required category is displayed
press the ENTER button to display a list of items.

Item: Each item consists of several parameters

displayed on the upper line in the message
window by pressing the MENU1 button.

Parameter: The parameter will be displayed on the lower line

of the message window by pressing the left &
right buttons. When the required parameter is
displayed press the ENTER button.

Two menus are available:

Menu 1 is selected by momentarily pressing and releasing the
MENU 1/Menu 2 button.

Menu 2 is selected by holding down the MENU 1/Menu 2 button
for at least two seconds.

Once the first menu category is displayed, further presses of the
MENU 1/Menu 2 button move on to the next category.

T o enter a category and display an item, pr ess the ENTER b utton.
The display will show the item in the top line and the current
parameter in the bottom line.

The current active parameter is indicated with an asterisk (*). To
alter the parameter, press the buttons. To make a new
parameter active, press the ENTER button when that parameter

is displayed.

T o mov e on to a new item or categ ory , press the MENU 1/Menu 2
button. To exit the menu, press the ON-LINE button.

To print the current menu settings, press the ON-LINE button
to take the printer off line, then press the PAPER SIZE/Print
Menu button for at least two seconds.

The following tables illustrate the “menu tree”. Default settings
are indicated in bold type.

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11Help Guide