Oki ML5590/91 User Manual

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ML5590/91

user’s guide

Page 2

PREFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the Oki Europe website:

http://www.okieurope.com

Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.

Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.

Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended where applicable on the approximation of the laws of the member states relating to electromagnetic compatibility and low voltage.

PREFACE > 2

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CONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features / Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Emulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing the driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using a Compatible Driver . . . . . . . . . . . . . . . . . . . . . . . 10

Interfaces - General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the USB Cable . . . . . . . . . . . . . . . . . . . . . . . 11

Using your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Components: Rear Feed (Continuous Forms) . . . . . . . . . . . 13

Components: Top Feed (Single Sheets) . . . . . . . . . . . . . . . 13

Top of Form (TOF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Forms Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting Top of Form (TOF) . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Temporarily Changing the Top of Form . . . . . . . . . . . . . . . . 18

Resetting Top of Form to the Factory Default . . . . . . . . . . . 18

Forms Tear-Off Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Potential issues with software packages . . . . . . . . . . . 19

Changing the Forms Tear-Off Setting . . . . . . . . . . . . . . . . . 20

Manual Forms Tear-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Paper Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Continuous Forms to Single Sheets. . . . . . . . . . . . . . . . 21

Single Sheets to Continuous Forms. . . . . . . . . . . . . . . . 22

Printhead Gap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Character Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printer Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Emulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Menu Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Menu Mode Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Entering and Exiting Menu Mode . . . . . . . . . . . . . . . . . . 30

Resetting the Menu to the Factory Defaults . . . . . . . . . 30

Printing the Menu Settings. . . . . . . . . . . . . . . . . . . . . . . 30

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Printing all Menu Settings . . . . . . . . . . . . . . . . . . . . . . . 30

Changing the Menu Settings . . . . . . . . . . . . . . . . . . . . . 30

Menu Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Explanation of Menu Items. . . . . . . . . . . . . . . . . . . . . . . 35

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Replacing the Ribbon Cartridge. . . . . . . . . . . . . . . . . . . . . . 43

Ribbon Cartridge Handling . . . . . . . . . . . . . . . . . . . . . . . 43

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Rear Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Top Feed (Single Sheets) . . . . . . . . . . . . . . . . . . . . . . . . 56

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Rear Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Rear Feed, Repeating Paper Jams . . . . . . . . . . . . . . . . . 59

Single Sheet Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . 62

Cleaning the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Printer Control Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Epson LQ Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

IBM Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting up your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . 84

Ribbon Cartridge Handling . . . . . . . . . . . . . . . . . . . . . . . 84

Power Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Computer Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Parallel (LPT), IEEE 1284. . . . . . . . . . . . . . . . . . . . . . . . . 87

USB, Specification 1.1 Compliant . . . . . . . . . . . . . . . . . 87

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Testing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Oki contact details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

CONTENTS > 4

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NOTES, CAUTIONS AND WARNINGS

NOTE

A note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product.

CAUTION!

A caution appears in this manual like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning appears in this manual like this. A warning provides additional information which, if ignored, may result in a risk of personal injury.

NOTES, CAUTIONS AND WARNINGS > 5

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INTRODUCTION

Extremely reliable, durable operation: 20,000 hours Mean

Time Between Failures (MTBF) at 25% duty cycle and 35%

page density.

Advanced paper handling, with built-in rear push tractor and

zero-tear forms capability.

Very high print speeds:

This rugged 24-pin printer can meet the needs of harsh and

demanding environments.

High Speed Draft (HSD) Mode:

Utility Mode:

Letter Quality (NLQ) Mode:

FEATURES / TIPS

Forms Tear-Off

420 cps

315 to 472.5 cps

105 to 210 cps

The Forms Tear-Off feature allows a printed continuous forms page to be torn off without wasting paper or adjusting the printer.

When printing stops, Forms Tear-Off automatically moves the paper to align the perforation with the tear bar (located under the access cover), after a time interval which you select through the menu.

Paper remains in the tear-off position until the printer receives more data. Then, the paper moves back down for printing.

This feature has to be enabled.

Paper Park

Your printer’s Paper Park feature allows you to print a single sheet (cut-sheet) page without removing continuous feed paper from the printer.

For more information, see “Paper Park” in “Using your Printer”.

INTRODUCTION > 6

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Top of Form (TOF)

Top of Form (TOF) sets the print start position. The factory default is 1" from the top.

The TOF can be changed in increments of 1/144", for a single print job or set to a new default. The overall amount of adjustment is limited to avoid paper jams.

The first line prints at the red line of the plastic paper shield (1) on the printhead.

For more information, see “Top of Form (TOF)” in “Using your Printer.

The

Forms Tear-Off

information, see “Top of Form (TOF) and Forms Tear-Off” in “Using your Printer”.

Turning the Platen Knob

Always turn the printer off before turning the platen knob! If you turn the platen knob when the printer is on, the Top of Form will misalign.

and the

NOTE

Top of Form

INTRODUCTION > 7

settings interact. For more

Page 8

Controlling Access to the Printer

You can control access to the printer by changing the setting

for the Operator Panel Function in the Menu from Full

Operation (the factory default) to Limited Operation.

When Limited Operation is selected, the PRINT QUALITY and

CHARACTER PITCH keys don’t work. This prevents these

settings from being changed from the control panel when

several people are using the printer.

For more information, see “Changing the Menu Settings” in “Using your Printer”.

INTRODUCTION > 8

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PRINTER DRIVERS

EMULATIONS

The factory default emulation for your printer is Epson LQ.

If you wish to change to one of the IBM emulations, see “Using your Printer”.

PRINTER DRIVERS

The Oki driver for your printer is provided on the CD included with the printer. You can either load the Oki driver or select one of the compatible drivers listed below in your software application.

Insert the CD into your CD-ROM drive.

NOTE

If the CD does not AutoPlay, click Start → Run → Browse, then browse to your CD-ROM drive, double-click Install.exe and click OK.

Select your

When the Menu Installer window appears, click the

Installation

Follow the on-screen instructions.

Language

button.

Driver

INSTALLING THE DRIVER

NOTE

Installation of the Oki USB driver is only required for Windows 98. You may be called upon for your original Windows 98 CD. Please have this available.

When the [Add Printer] window appears, click [Next].

Select the directory on the CD where the drivers are located.

on the Oki CD they are situated in:

X:\Drivers\WinVer\CodePage

where X: is CD drive letter;

PRINTER DRIVERS > 9

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WinVer

option.

is the Windows versions, and

CodePage

is the selected

NOTE

To find out more about Code pages, see Help on the Oki CD Browser.

After files have finished copying, click [Finish].

Switch your printer ON.

USING A COMPATIBLE DRIVER

The drivers below are listed by decreasing compatibility with your printer.

Epson LQ

l Epson LQ680

l Epson LQ1170/570

l Epson LQ 1050

IBM Proprinter

l IBM Proprinter X24 — l IBM Proprinter XL24e

l IBM Proprinter III

Use one as close to the top of the list as possible.

factory setting

INTERFACES - GENERAL

Your printer is equipped with a selection of data interfaces:

Under no circumstances attempt to use both parallel and USB ports simultaneously.

1. Parallel

bi-directional (IEEE 1289 compliant) parallel cable.

2. USB

(not Windows 95 upgraded

Windows NT 4.0 does not support USB. Administrator

privileges are necessary for Windows 2000 and Windows XP

installations.

– For direct connection to a PC. This port requires a

– For connection to a PC running Windows 98 or above

to Windows 98) or Macintosh.

PRINTER DRIVERS > 10

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This port requires a cable conforming to USB version 1.1 or above. A genuine cable displays the Trident symbol on both connectors.

Using an inferior cable can cause printing problems and

special cables are needed for longer runs than five metres

The operation of a printer is not assured if a USB compatible

device is connected concurrently with other USB compatible

machines.

When connecting multiple printers of the same type, they

appear as *****, ***** (2), ***** (3), etc. These numbers

depend on the order of connecting or turning on each printer.

CONNECTING THE USB CABLE

Due to the number of possible variants of operating systems it is not possible to describe every combination.

Terminology may vary between Windows operating systems and some knowledge is assumed. If you are unsure how to proceed, you should consult your computer documentation or system manager for details. This example uses Windows 2000 Professional.

Ensure the printer and computer are easily accessible and turn

both units off. This is not strictly necessary but may prevent

any problems being caused by the accidental dislodging of

power or other cables.

Plug the Series A Male connector (a) into

the computer’s USB port or into a

suitable USB hub.

Plug the Series B male connector (b) into

the printer’s USB port.

Switch on both the computer and printer.

PRINTER DRIVERS > 11

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The printer will be identified

immediately by the New Hardware

Wizard and install itself in the Printer

folder. An additional item, USB Printing

Support will also appear in the Device

Manager each time the printer is

switched ON and connected.

Check that the default paper size has

been correctly set by looking at the

settings in the Settings > Printers folder.

Under the printer's Properties > General

tab, the current paper selection is

shown. The printer picks up its initial

setting from the Locale settings on the

host computer. The paper size can be

altered by using the drop down arrow

and selecting an alternative size.

If the printer had formerly been used as a parallel or serial

device and there is no output from the printer once a USB

cable has been connected, check to see that the correct port

has been selected. This information can also be found in the

Properties folder but under the Ports tab. Amend as necessary.

If there are printing problems, check to see whether there is a

USB connection active in the Control Panel. If there is no USB

connection shown, you must install the hub.

Alternatively, there may be a problem if the printer is

connected via a USB hub. Disconnect the printer cable from

the hub and connect it directly to the computer.

PRINTER DRIVERS > 12

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USING YOUR PRINTER

COMPONENTS: REAR FEED (CONTINUOUS FORMS)

The serial number of your printer is on a label fixed to the back of the printer.

1. Sheet Guide 5. Control Panel

2. Paper Lever 6. Acoustic Cover

3. ON-OFF Switch 7. Access Cover

4. Platen Knob

COMPONENTS: TOP FEED (SINGLE SHEETS)

1. Paper Guides 5. Platen Knob

2. Sheet Guide 6. Control Panel

3. Paper Lever 7. Acoustic Cover

4. ON-OFF Switch

For single sheet printing, the paper lever must be in the middle position.

4 5

NOTE

USING YOUR PRINTER > 13

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TOP OF FORM (TOF)

Top of Form (TOF) sets the print start position. The factory default is 1" from the top.

The TOF can be changed in increments of 1/180", for either a single print job, or all print jobs. The overall amount of adjustment is limited to avoid paper jams.

The first line prints at the red line of the plastic paper shield (1) on the printhead.

CAUTION!

If you turn the platen knob when the printer is not at Top of Form, the TOF will misalign. Always feed the paper to TOF before turning the platen knob!

NOTE

> Your software may print the first line of print above or below where

TOF is set. You may need to adjust the TOF to meet your software’s requirements.

> The Top of Form and Forms Tear-Off settings of your printer interact.

How you set the Top of Form depends on whether ON (set to 500 ms, 1 sec, or 2 sec) or OFF (the factory default setting).

USING YOUR PRINTER > 14

Forms Tear-Off

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FORMS TEAR-OFF

There are two ways to determine the status of the Forms Tear-Off menu setting:

l Print the Menu. l Use the TEAR key.

To print the Menu:

Make sure paper is loaded.

Hold

SHIFT

Press

PARK

Look for the Form Tear-Off setting in the paper feed group you

are using (Rear Feed, Bottom Feed or Top Feed—Forms Tear–

Off appears in the Top Feed group only if the optional Roll

Paper Stand is installed).

To use the TEAR key:

Make sure paper is loaded, and wait 2 seconds.

Press

TEAR

(2), then press

(1) to enter the Menu Mode.

SEL

(4) to print the menu.

(3).

l If the paper moves up, Forms Tear-Off is OFF.

l If the paper moves down, Forms Tear-Off is ON.

USING YOUR PRINTER > 15

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SETTING TOP OF FORM (TOF)

CAUTION!

If you turn the platen knob when the printer is not at Top of Form, the TOF will misalign. Always feed the paper to TOF before turning the platen knob!

The first line prints at the red line (1) of the plastic paper shield on the printhead.

Forms Tear-Off set to OFF - default

With paper loaded and the printer ON and selected:

Press

PARK

(6) to park the paper.

The SEL light goes off and the red alarm light comes on.

Press

FF | LOAD

If the printer is ON line, press

printer

OFF

The SEL light goes out.

Press and hold

l Press

(4) to load the paper.

SEL

line.

SHIFT

(2), then:

LF | Micro Feed Down

(1) to take the

(3) to set the TOF higher (the

paper moves down).

l Press

FF/LOAD | Micro Feed Up

(4) to set the TOF lower

(the paper moves up).

(When you begin pressing the Micro Feed key, the printhead will move to the right).

Press

SEL | MENU

(1) to place the printer back on line.

To reset the Top of Form to the factory default, see “Resetting Top of Form to the Factory Default” later in this chapter.

USING YOUR PRINTER > 16

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Forms Tear-Off set to ON

With paper loaded and the printer ON and selected:

Press

PARK

(6) to park the paper.

The SEL light goes off and the red alarm light comes on.

Press

FF | LOAD

Wait briefly until the paper moves up to the tear position, then

press and hold

(4) to load the paper.

(5).

TEAR

The paper moves to the current TOF and the SEL light is

illuminated.

If the printer is ON line, press

printer

The SEL light goes out.

OFF

line.

SEL

(1) to take the

Press and Hold

l Press

LF | Micro Feed Down

SHIFT

, then:

(3) to set the TOF higher (the

paper moves down).

l Press

FF/LOAD | Micro Feed Up

(4) to set the TOF lower

(the paper moves up).

(When you begin pressing the Micro Feed key, the printhead will move to the right).

Press

SEL | MENU

(1) to save the setting and place the printer

back on line.

To reset the Top of Form to the factory default, see the next page.

USING YOUR PRINTER > 17

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TEMPORARILY CHANGING THE TOP OF FORM

CAUTION!

If you turn the platen knob when the printer is not at Top of Form, the TOF will misalign. Always feed the paper to TOF before turning the platen knob.

To move the Top of Form position lower for one page only:

Press

Press LF to lower the position of the Top of Form.

to deselect the printer.

SEL

RESETTING TOP OF FORM TO THE FACTORY DEFAULT

The factory default setting for the Top of Form (where the printing should begin) is 1" down from the top of the page.

To reset the Top of Form to the factory default:

Remove paper from the paper path.

Turn the printer off.

Press and hold

printer.

Reload paper.

PARK

QUIET | TOF

while turning on the

FORMS TEAR-OFF FEATURE

This feature is normally turned off. To use Forms Tear-Off, you must enter the menu and change the setting to the desired time interval (see “Changing the Forms Tear-Off Settings”).

The Forms Tear-Off feature allows a printed continuous forms page to be torn off without wasting paper or adjusting the printer. It can be used for rear feed continuous forms, bottom feed continuous forms (with the optional push tractor installed), or for top feed roll paper (with optional roll paper stand installed).

When the printer is turned on, the paper feeds to the tear-off position.

USING YOUR PRINTER > 18

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When data is received, the paper automatically moves down to the print position (TOF) and printing begins.

NOTE

You can also move the paper down to the print position manually by pressing

TEAR

When printing stops, Forms Tear-Off automatically moves the paper to align the perforation with the tear bar (located under the access cover), after the time interval which you selected through the menu.

Paper remains in the tear-off position until the printer receives more data. Then, the paper moves back down for printing.

NOTE

> The status of the Forms Tear-Off menu setting affects how you set

the Top of Form: see “Top of Form (TOF) and Forms Tear-Off” earlier

in this chapter. > Do not use Forms Tear-Off with labels or multipart forms! > Forms Tear-Off cannot be used when the optional pull tractor is

engaged.

POTENTIAL ISSUES WITH SOFTWARE PACKAGES

If Forms Tear-Off is set to ON and the software package you are using “pauses” for a long enough interval while sending data to the printer, Forms Tear-Off may be activated. No data is lost, but this causes uneven print registration due to the paper movement.

If this occurs, use the menu to turn off this feature, then use the TEAR key to move the paper up to the tear position manually (see “Changing the Forms Tear-off Settings”).

USING YOUR PRINTER > 19

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CHANGING THE FORMS TEAR-OFF SETTING

The default setting for Forms Tear-Off is

To change the Forms Tear-Off setting:

Press

SHIFT

GROUP

(2) +

SEL

(1).

(3) repeatedly until the Rear Feed or Bottom Feed group shows in the first column of the printed line, depending on which paper feed you are using,

Press

(4) repeatedly until Form Tear-Off appears in the

ITEM

second column:

OFF

Rear Feed Form Tear-Off Off

Press

(5) until the time interval you wish to select appears

SET

in the third column:

Rear Feed Form Tear-Off 1 Sec

Press

SHIFT

(2) +

(1) to exit Menu Mode and save the

SEL

setting.

MANUAL FORMS TEAR-OFF

If you don’t wish to engage the Forms Tear-Off feature, you can advance:

l rear-feed continuous forms loaded on the built-in tractor

l bottom-feed continuous forms loaded on the optional push

tractor

up to the tear-off position manually, by pressing

USING YOUR PRINTER > 20

TEAR

(5).

Page 21

PAPER PARK

CAUTION!

Never park labels.

Paper park allows you to switch to single sheet printing without removing continuous feed paper from the printer.

When you wish to print single sheets, simply press the continuous form paper from the paper path, then lift the sheet guide, load the sheet and send the print job.

PARK

(6) to retract

CHANGING PAPER PATHS

CONTINUOUS FORMS TO SINGLE SHEETS

Tear off any printed pages, then press PARK.

Raise the sheet guide (1) to the single sheet feed position.

Pivot the wire feed guide into the sheet guide.

USING YOUR PRINTER > 21

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Move the paper lever (1) to the middle position marked “TOP.”

Adjust the paper guides (1) for the size of paper you are using, then place a sheet of paper in the sheet guide.

SINGLE SHEETS TO CONTINUOUS FORMS

Press

FF/LOAD

Lower the sheet guide into the continuous forms position.

to remove the single sheet paper.

USING YOUR PRINTER > 22

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Swing the wire feed guide over onto the pull-up roller.

Move the paper lever to the appropriate position.

l Rear feed:

l Bottom feed:

l If necessary, load continuous form paper.

Press

FF/LOAD

USING YOUR PRINTER > 23

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PRINTHEAD GAP

The printhead gap is the distance between the printhead and the platen.

CAUTION!

Make sure the printer is turned OFF before you open the access cover.

To adjust the gap, open the access cover and move the coloured lever (1) to the recommended setting from the table.

Setting Media

1Standard paper 2 2-part form (with carbon) 33-part form (with carbon) 4 4-part form (with carbon) 5 Envelopes or extra thick paper

NOTE

When the head gap is set to 2, 3, 4 or 5, the printer automatically slows down for better print quality with multipart forms.

USING YOUR PRINTER > 24

Page 25

PRINT QUALITY

Press

PRINT QUALITY

(1) to select:

Letter Quality (LQ light on):

l Highest quality, slowest speed

Choice of 7 typefaces

Utility (UTILITY light on):

l Medium quality, medium speed

Gothic typeface only

High Speed Draft (HSD):

l Lower quality, higher speed

Gothic typeface only

NOTE

Front panel settings for print quality and character pitch are normally overridden by software commands.

To select the typeface you want, press

PRINT QUALITY

(1) until the

appropriate front panel lights are on.

Type face Lights on

Courier LQ and COURIER Gothic LQ and GOTHIC Orator LQ and ORATOR Prestige LQ and PRESTIGE Roman LQ, COURIER and GOTHIC Swiss LQ, PRESTIGE and GOTHIC Swiss Bold LQ, COURIER and PRESTIGE

USING YOUR PRINTER > 25

Page 26

CHARACTER PITCH

Character pitch determines how many characters will print on each line. You can choose a specific fixed width (10 to 20) for each character in characters per inch (CPI). The higher cpi settings are often used for spreadsheets.

Proportional (

PROP

) sets character widths based on the character itself: e.g., the letter i is assigned a narrower width than the letter m. This provides a more polished, typeset appearance.

To select Proportional, press the cpi value and

PROP

lights are illuminated.

CHARACTER PITCH

To select non-proportional, press the

CHARACTER PITCH

key until both the

key until the

light for the cpi value you wish to use is illuminated.

USING YOUR PRINTER > 26

Page 27

PRINTER RESET

Clearing some error conditions requires that you reset (reinitialise) the printer. To do this:

Press and release The

Press and hold

PITCH

light goes out.

SEL

key (5).

SHIFT

(1) to take the printer off line.

SEL

(2), then press the

RESET/CHARACTER

NOTE

Pressing

SHIFT

any menu settings and does not reset the printer to the factory defaults. For information on resetting the printer to the factory defaults, see “Resetting the Menu to the Factory Defaults” later in this chapter.

and

RESET

reinitialises the printer, but does not affect

EMULATIONS

l Epson® LQ — factory setting l IBM l IBM

Changing Emulations

Proprinter

AGM

Make sure paper is loaded.

Press and hold Press LF (3).

The following line will print:

Printer Control Emulation Mode EPSON LQ

Press

TEAR

select prints in the right-hand column.

SHIFT

(2), then press

SEL

(1).

(4) repeatedly until the emulation you wish to

USING YOUR PRINTER > 27

Page 28

Press and hold

SHIFT

(2), then press

setting and exit the Menu Mode.

(1) to save your

SEL

USING YOUR PRINTER > 28

Page 29

MENU MODE

In Menu Mode, use the front panel keys to change the defaults for the printer parameters. The changes made in the Menu Mode are automatically saved when you exit the Menu Mode and are retained, even when the printer is turned off.

NOTE

Please print the current Menu Mode settings before you reset or change them. This is the only way to have a record of the settings

MENU MODE KEYS

GROUP

Key

ITEM

Key

SET

Key Prints the next Group in the Menu. With the

SHIFT

key, prints the previous Group.

Prints the next Item in the Group. With the

SHIFT

key, prints the previous Item in the Group.

Prints the next setting for an Item. With the

SHIFT

key, prints the previous setting for an Item.

Key

Prints a copy of all the Menu settings. With the selected.

Light

Illuminated when the printer is in Menu Mode.

SHIFT

key, prints the current settings for the Group

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Page 30

ENTERING AND EXITING MENU MODE

Hold down the

SHIFT

key while pressing SEL.

RESETTING THE MENU TO THE FACTORY DEFAULTS

Turn the printer OFF.

Press

and LF while turning the printer ON.

SEL

PRINTING THE MENU SETTINGS

Make sure paper is loaded in the printer.

Press and hold

Press

(PARK key).

SHIFT

, then press

to enter the Menu Mode.

SEL

PRINTING ALL MENU SETTINGS

To print out a listing of the settings for all menu items, regardless of the emulation selected or the accessories installed:

Make sure paper is loaded in the printer.

Press and hold

SHIFT

, then press

CHANGING THE MENU SETTINGS

Press and hold

Use the

Press the first column.

Press second column.

Press column.

GROUP, ITEM

GROUP

ITEM

SET

until the Group you wish to change appears in

until the Item you wish to change appears in the

until the setting you want appears in the third

SHIFT

, then press

and

keys to make your changes:

SET

to enter the Menu Mode.

SEL

PRINT QUALITY

to enter the Menu Mode.

SEL

MENU MODE > 30

Page 31

Press and hold

SHIFT

, then press

to exit the Menu Mode

SEL

and save your settings.

NOTE

If you turn off the printer without first exiting the Menu Mode, the changes you have made will be lost.

MENU SETTINGS

For a complete explanation of each menu item, see “Explanations of Menu Items” later in this chapter.

The table following shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted.

Group Item Settings

Printer Control

Font Print Mode

Emulation Mode EPSON LQ, IBM PPR, IBM AGM

Pitch

Proportional Spacing Style Size

LQ Courier, LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator, LQ Gothic, LQ Prestige, Utility, HSD 10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi

NO, YES Normal, Italics Single, Double

MENU MODE > 31

Page 32

Group Item Settings

Symbol Sets Character Set

Language Set

Zero Character Code Page

Rear Feed Line Spacing

Form Tear-Off Skip Over Perforation Page Width (wide model) Page Length

Bottom Feed Line Spacing

Form Tear-Off Skip Over Perforation Page Width (wide model) Page Length

Set I, Set II ASCII, French, German, British, Danish I, Swedish I, Italian, Spanish I, Japanese, Norwegian, Danish II, Spanish II, Latin American, French Canadian, Dutch, Swedish II, Swedish III, Swedish IV, Turkish, Swiss 1, Swiss II, Publisher Slashed, Unslashed USA, Canada French, Multilingual, Portugal, Norway, Turkey, Greek_437, Greek_869, Greek_928, Greek_437 CYPRUS, Polska Mazovia, Serbo Croatic I, Serbo Croatic II, ECMA-94, Hungarian CWI, Windows Greek, Windows East Europe, Windows Cyrillic, East Europe Latin II - 852, Cyrillic I - 855, Cyrillic II - 866, Kamenicky (MJK), ISO Latin 2, Turkey_857, Latin 5 (Windows Turkey), Ukrainian, Bulgarian, ISO Latin 6 (8859/10), Windows Baltic, Baltic_774, KBL-Lithuanian, Cyrillic Latvian, Roman-8, Icelandic-861, Multilingual 858, ISO 8859-15 Greek_737, Asmo 449+, Asmo 708, Arabic 864, Windows Arabic

6 LPI, 8 LPI Off, 500 ms, 1 sec., 2 sec. No, Yes

13.6", 8"

11", 11-2/3", 12", 14", 17", 5", 3",

3.5", 4", 5.5", 6", 7", 8", 8.5"

6 LPI, 8 LPI Off, 500 ms, 1 sec., 2 sec. No, Yes

8", 13.6" 11", 11-2/3", 12", 14", 17", 5", 3",

3.25", 3.5", 4", 5.5", 6", 7", 8", 8.5

MENU MODE > 32

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Group Item Settings

Top Feed Line Spacing

Form Tear-Off* Bottom Margin Page Width (wide model) Page Length

Wait Time Page Length Control

* With RollPaper Stand fitted

Set-Up Graphics

Receive Buffer Size Paper Out Override Print Registration 1

Print Registration 2

Operator Panel Function Reset Inhibit Print Suppress Effective Auto LF Auto CR* CSF Bin Select** SI Select Pitch (10 cpi)* SI Select Pitch (12 cpi)* Time Out Print Auto Select Centring Position CSF Type** Power Saving Power Save Time

6 LPI, 8 LPI Off, 500 ms, 1 sec., 2 sec. Valid, Invalid

8", 13.6" 11", 11-2/3", 12", 14", 17", 5", 3",

3.25", 3.5", 4", 5.5", 6", 7", 8", 8.5" OFF,500 ms, 1 sec., 2 sec. by Actual Page Length, by MENU

Setting

Bi-directional, Uni-directional 1 Line, 32K, 64K, 128K

No, Yes 0, range to 0.25 mm to the right or

left, set in 0.05 mm increments Press SEL to shift registration to the left; press SHIFT + SEL to shift registration to the right. 0, range to 0.25 mm to the right or left, set in 0.05 mm increments press SEL to shift registration to the left; press SHIFT + SEL to shift registration to the right.

Full Operation, Limited Operation No, Yes No, Ye s No, Yes No, Yes Bin 1, Bin 2 15 cpi, 17.1 cpi 12 cpi, 20 cpi Valid, Invalid No, Yes DEFAULT, MODE 1, MODE 2 Wide, Narrow Enable, Disable 5 min., 10 min., 15 min., 30 min., 60

min.

* When IBM emulation is selected. ** When Cut Sheet Feeder is fitted

MENU MODE > 33

Page 34

Group Item Settings

Parallel I/F I-Prime

Pin 18 Auto Feed XT* Bi-Direction

*When Epson LQ emulation selected.

Serial I/F* Parity

Serial Data 7/8 bits Protocol Diagnostic Test Busy Line Baud Rate

DSR Signal DTR Signal Busy Time

* When Serial I/F installed.

CSF Bin 1** Line Spacing

Bottom Margin Page Width (Wide model) Page Length

CSF Bin 2** Line Spacing

Bottom MarginV Page Length

* * When Cut Sheet Feeder installed.

Buffer Print, Buffer Clear, Invalid +5V, Open Invalid, Valid Enable, Disable

None, Odd, Even 8 Bits, 7 Bits Ready/Busy, X/ON / X/OFF No, Yes SSD-, SSD+, DTR, RTS

19200 bps, 9600 bps, 4800 bps, 2400, 1200, 600, 300 bps

Valid, Invalid Ready On Power Up, Ready On Select 200 ms, 1 sec.

6 LPI, 8 LPI Valid, Invalid 8", 13.6" 11", 11-2/3", 12", 14", 17", 5", 3.5",

4", 5.5", 6", 7", 8", 8.5"

6 LPI, 8 LPI Valid, Invalid 11", 11-2/3", 12", 14", 17", 5", 3.5",

4", 5.5", 6", 7", 8", 8.5"

MENU MODE > 34

Page 35

EXPLANATION OF MENU ITEMS

These explanations are in alphabetical sequence to make it easier to look them up. Some items only appear when optional accessories are installed; others appear in several groups in the menu.

Auto CR, Default =No

IBM emulation only. If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Yes.

Auto LF, Default = No

If your printout is consistently double spaced, select No; if it overprints, select Yes.

Auto Feed XT, Default = Invalid

Epson emulation only. In the Epson emulation, the XT signal on pin 14 of the parallel interface can control automatic line feed. Some interface cables are wired in such a way that automatic line feed is always in effect: this item eliminates this potential problem. If your system uses pin 14 of the parallel interface to control automatic line feed, change the setting to Valid.

Auto Select, Default = No

Determines whether or not your printer will automatically be selected after you load in paper. With the factory default engaged, the printer will be deselected so that you can set the Top of Form. If you always use the same Top of Form position, change the setting to Yes.

Baud Rate, Default = 9600 bps

Appears only if optional Serial Interface is installed. Set this to match your system’s transmission speed.

Bi-direction, Default = Enable

Change this setting if you wish to disable bi-directional transmission (PnP) in Nibble mode.

MENU MODE > 35

Page 36

Bottom Margin, Default = Valid

Change to Invalid if you want the printer to ignore the bottom margin setting.

CAUTION!

Setting the Bottom Margin to Invalid can cause loss of data and damage the printhead by allowing printing without paper.

Busy Line, Default = SSD-

Appears only when the optional Serial Interface is installed. If Ready/ Busy protocol (factory default) is selected, you can choose which line your system monitors for a busy signal:

l SSD -9V, select SSD-

l SSD +9V, select SSD+

l DTR -9V, select DTR

l RTS -9V, select RTS

Busy Time, Default = 200 ms

Appears only when the optional Serial Interface is installed. Sets the length of the busy signal when the Ready/Busy protocol (factory default) is engaged.

Busy Time Default = 200ms

Appears only when the optional Serial Interface is installed. Sets the length of the Busy signal when the Ready/Busy protocol (factory default) is enabled.

Centering Position, Default = DEFAULT

Used to limit printhead travel when printing narrow columns.

l Select Mode 1 for the narrow carriage printer.

l Select Mode 1 or Mode 2 for the wide carriage printer.

MENU MODE > 36

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Character Set, Default = IBM Set II

Use this to switch character sets to IBM Set I.

Code Page, Default = USA

Choose the Code Page character set you wish to use:

USA, Canada French, Multilingual 850, Portugal 860, Norway 865, Turkey, Greek_437, Greek_869, Greek_928, Greek_437 CYPRUS, Polska Mazovia, Serbo Croatic I, Serbo Croatic II, ECMA-94, Hungarian CWI, Windows Greek, Windows East Europe, Windows Cyrillic, East Europe Latin II - 852, Cyrillic I - 855, Cyrillic II - 866, Kamenicky (MJK), ISO Latin 2, Turkey_857, Latin 5 (Windows Turkey), Ukrainian, Bulgarian, ISO Latin 6 (8859/10), Windows Baltic, Baltic_774, KBL-Lithuanian, Cyrillic Latvian, Roman-8, Icelandic-861, Multilingual 858, ISO 8859-15, Greek_737, Asmo 449+, Asmo 708, Arabic 864, Windows Arabic.

CSF Bin Select, Default = Bin 1

Appears only when the optional Dual-Bin Cut Sheet Feeder is installed. Use this to switch to Bin 2 as the default.

CSF Type, Default = Wide

To avoid paper jams, change this setting to Narrow if you are using the optional Cut Sheet Feeder on the wide model ML421 printer.

Diagnostic Test, Default = No

Appears only when the optional Serial Interface is installed. Select YES to perform a diagnostic test of the serial interface.

DSR Signal, Default = Valid

Appears only when the optional Serial Interface is installed. Used with the Ready/Busy protocol (factory default) to select the way your system handles the DSR signal.

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DTR Signal, Default = Ready On Power Up

Appears only when the optional Serial Interface is installed. Change to Ready On Select if the DTR signal is required when the printer is selected (leave as Ready On Power Up if the DTR signal is required when the printer is turned ON).

Emulation Mode, Default = Epson LQ

Selects the printer command set (emulation) you want to enable.

Form Tear-Off, Default = Off

Choose 500 ms, 1 sec., or 2 sec. to turn the Form Tear-Off feature ON and to set the time interval for the printer to wait before advancing the paper.

Graphics, Default = Uni-directional

Change to uni-directional graphics for better registration, but slower printing. With this set for bi-directional, you can optimise the registration using the Print Registration setting in the Menu.

Graphics Speed, Default = Low

Change to HIGH for faster printing when the optimum print quality is not an issue.

I-Prime, Default = Buffer Print

Determines what the printer will do when it receives the I-Prime signal from the software.

Buffer Print

Buffer Clear

Invalid

: prints out the buffer contents before resetting.

: dumps the buffer contents immediately.

: causes the printer to ignore the I-Prime command. Select this setting if you wish to enter settings through the printer’s control panel which will not be automatically overridden by the software’s settings when the I-Prime signal is sent.

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Page 39

Language Set, Default = ASCII

Replaces certain standard symbols with special characters used in foreign languages.

Line Spacing, Default = 6 lpi

Change to 8 lines per inch (lpi) to get more lines on a page.

Operator Panel Function, Default = Full Operation

Change to Limited Operation to deactivate the

CHARACTER PITCH

buttons, so that these features can only be

PRINT QUALITY

and

controlled through your software. This prevents these from being changed from the control panel when several people are using the printer.

NOTE

This feature also prevents access to the Menu. To access the Menu in these circumstances, turn the printer OFF, then hold down the while turning ON the printer.

Page Length, Default = 12"

Selects the length of the paper you are using. This enables the printer to keep track of the initial printing position (TOF) on each page.

Page Length Control, Default = by Menu Setting

If you wish to use the Paper End sensor to detect the actual paper end, use

Actual Page Length

setting. If you use “by Menu Setting”, the printer will disregard the Paper End (PE) and use the page length as set by the menu.

SEL

key

Page Width, Default = 13.6"

Wide carriage model only. Change to 8" to print on narrow paper.

MENU MODE > 39

Page 40

Paper Out Override, Default = No

Senses when less than 1" (25 mm) of paper remains and stops printing. Change to Yes to override the sensor and print closer to the bottom of the page.

CAUTION!

Engaging Paper Out Override can cause loss of data and damage the printhead by allowing printing without paper.

Parity, Default = None

Appears only when the optional Serial Interface is installed. Selects the type of parity your system uses: None, Odd or Even.

Pin 18, Default = +5V

Sets the signal on pin 18 to +5 volts or open.

Pitch, Default = 10 cpi

Choose the character width in characters per inch (cpi).

Power Save Time, Default = 5 min.

Sets the interval the printer waits for more data before it goes into the power save mode. Power Saving must be set to Enable (the factory default) for this to be effective.

Power Saving, Default = Enable

Change to Disable if you wish to prevent the printer from entering the Power Save mode after the selected interval.

Print Mode, Default = LQ Courier

Choose the quality and typeface of printing.

Print Registration, Default = 0

Change the setting as required to obtain the best registration for bidirectional printing.

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Print Suppress Effective, Default = Yes

If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No.

Proportional Spacing, Default = No

Change the setting to Yes to engage proportional spacing of characters.

Protocol, Default = Ready/Busy

Appears only if the optional Serial Interface is installed. Change to X-ON / X-OFF if that is the type of protocol your system uses.

Receive Buffer Size, Default = 64K

Selects the amount of memory devoted to holding received data. Choosing 1 Line will tie up your computer while printing, but if you abort the print job, the printer will stop much sooner.

Reset Inhibit, Default = No

Select Yes if you wish the printer to ignore the reset command sent by software. This prevents your software from changing the settings you make through the front panel controls or through printer commands.

NOTE

This will also prevent your software from clearing out existing settings when you finish printing one document and switch to another.

Serial Data 7/8 Bits, Default = 8 Bits

Appears only if the optional Serial Interface is installed. Change to 7 Bits if your system uses a 7-bit data format.

SI Select Pitch 10 cpi, Default = 17.1 cpi

IBM emulation only. Sets the pitch to be engaged when the printer control panel is set for 10 cpi and the SI command is received.

MENU MODE > 41

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SI Select Pitch 12 cpi, Default = 20 cpi

IBM emulation only. Sets the pitch to be engaged when the printer control panel is set for 12 cpi and the SI command is received.

Size, Default = Single

Change to Double for double width and height printing.

Skip Over Perforation, Default = No

Change to Yes if you want the printer to go to the next page when it comes within 1" (25 mm) of the bottom of the page. Keep it set to No if your software has its own page formatting controls.

Style, Default = Normal

Change to Italics if you want the printed characters to be slanted.

Time Out Print, Default = Valid

If your software spends a long time processing between portions of data it feeds to the printer, change the setting to Invalid to keep your printer from dumping the received data while it is waiting for more.

Wait Time, Default = 1 sec.

Sets the amount of time the printer will wait for more data before moving to the form tear-off position.

Zero Character, Default = Unslashed

If you want the printer to use a slash to distinguish the number zero from the capital letter O, change the setting to Slashed.

MENU MODE > 42

Page 43

MAINTENANCE

REPLACING THE RIBBON CARTRIDGE

Important!

Make sure you have the correct replacement ribbon for your printer. The wrong ribbon will not print when installed in your printer. Look for the printer model number on the ribbon package.

RIBBON CARTRIDGE HANDLING

l Leave unused ribbon cartridges in their packages until

needed.

l Careful; the ribbon ink may cause permanent stains.

l Ribbon ink on skin or clothing can usually be removed with

soap and water.

Make sure the printer is turned OFF.

Open the access cover and center the printhead.

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Page 44

Swing the used ribbon cartridge up off the printhead, lift it out, and discard it.

The printhead may be HOT.

WARNING!

Unpack the new ribbon cartridge and install it.

Important!

Do not remove the ribbon shield (1) from the ribbon!

Turn the take-up knob (1) in the direction of the arrow to take up any ribbon slack.

Close the access cover and turn the printer back on.

If ribbon should contact the eyes:

Flush eyes with large quantities of water for 15 minutes, keeping eyelids open with fingers. Seek medical attention.

If ribbon should contact the skin

Wash thoroughly with soap and water.

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Page 45

LOADING PAPER

REAR FEED

If you have any paper in the paper path, remove it before installing rear feed paper.

Lock Lever

Upper Tractor Cover

Pins

Loading Rear Feed Paper from the Back of the Printer

These instructions assume you have ready access to the back of the printer. If you do not, go to “Loading Rear Feed Paper from the Front of the Printer.”

Make sure the paper lever is forward (position marked “REAR”).

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Page 46

Open the access cover (1).

Grasp the sheet guide. Lift it slightly, then slide it back.

Pivot the sheet guide forward and gently rest it against the roller assembly.

Careful

If you push the sheet guide too hard against the roller assembly, it may dislodge it. If it does, be sure to reseat the roller assembly before continuing.

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Page 47

From the back of the printer, locate the tractors (1).

Open the lock levers (1) and move the right tractor (as viewed from the back of the printer) to the reference mark (2) matching the width of the paper you are loading. Then close the lock lever on the right tractor:

9.5

5590

5591

NOTE

The movement of the right tractor is limited to ensure that the paper covers the paper sensor.

Open the tractor covers.

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Page 48

Place continuous forms paper on the first two pins of either tractor.

mportant!

You must keep the number of paper holes engaged on either pin the same. If you don’t the paper will skew and jam.

Close the right tractor cover.

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Page 49

Adjust the left tractor until the holes in the paper are centered on the pins then lock the lever and close the left tractor cover.

NOTE

If the paper is too loose, or too tight, it can cause jams.

10.

Lower the sheet guide and slide it towards the front of the printer until the marks align.

MAINTENANCE > 49

Page 50

11.

Place the wire guide in the sheet guide on the pull-up roller assembly.

12.

Press

FF/LOAD

NOTE

The factory default setting for the Top of Form (where the printing should begin) is 1" down from the top of the page. To change the setting, see “Top of Form (TOF)” in the previous chapter.

Loading Rear Feed Paper from the Front of the Printer

These instructions assume you do not have ready access to the back of the printer. If you do, go back to “Loading Rear Feed Paper from the Rear of the Printer” earlier in this chapter.

Lock Lever

Upper Tractor Cover

Pins

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Page 51

Make sure the paper lever is forward (position marked “REAR”).

Open the access cover (1).

Grasp the tabs and lift off the sheet guide.

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Page 52

Pull up on the lock levers to release them.

NOTE

The movement of the left tractor (as viewed from the front of the printer) is restricted to ensure that the paper covers the paper out sensor.

Move the left tractor to the position to match your paper size and push back on the lever to lock it in place, then move the right tractor to fit the width of the paper. You will find reference marks (1 in illustration below) on the printer for the two most common paper sizes:

10 9.5

5590

16 15

5591

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Page 53

Open the tractor covers and place continuous forms paper on the first two pins of either tractor, then close the left tractor cover.

NOTE

You must keep the number of paper holes engaged on either pin the same. If you don’t the paper will skew and jam.

Adjust the position of the right tractor to center the holes in the paper on the pins. Then, close the right tractor cover and push back the lock lever. Do not stretch the paper.

If the paper is too loose or too tight it can cause jams.

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Page 54

Reinstall the sheet feeder.

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Page 55

Place the wire guide (1) in the sheet guide on the pull-up roller assembly.

Press

FF/LOAD

NOTE

The factory default setting for the Top of Form (where the printing should begin) is 1" down from the top of the page. To change the setting, see “Top of Form (TOF)” in the previous chapter.

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Page 56

TOP FEED (SINGLE SHEETS)

If you have continuous form paper in the path, press it before loading single sheets.

Make sure the printer is on and deselected (

Move the paper lever (1) to the center position (marked

light off).

SEL

“TOP”).

Open the acoustic cover (1) and raise the sheet guide (2) to the single sheet position. Pivot the wire feed guide (3) up into the sheet guide.

PARK

to remove

MAINTENANCE > 56

Page 57

Adjust the paper feed guides (1) for the width of the paper, then place a sheet of paper in the separator. The paper will feed into the printer.

NOTES

> If the paper does not feed in, remove it. Check the paper lever

position. Make sure the

SHIFT

key and press the

sheet of paper.

ALARM

CHARACTER PITCH/RESET

light is ON: if it is flashing, hold the

key. Reload the

> The factory default setting for the Top of Form (where the printing

should begin) is 1" down from the top of the page. To change the setting, see “Top of Form (TOF)” in the previous chapter.

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CLEARING PAPER JAMS

REAR FEED JAMS

Turn off the printer.

Use the platen knob to back the paper all the way out of the printer.

CAUTION!

Make sure the printer is turned OFF before you open the access cover.

Open the access cover (1) and remove the pull-up roller assembly (2). Remove any torn paper.

Lift the sheet guide (1) and reload paper. Make sure you lock the tractor covers.

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Page 59

Lower the sheet guide, then install the pull-up roller assembly and close the access cover.

Turn ON the printer and press

FF/LOAD

REAR FEED, REPEATING PAPER JAMS

If the paper keeps jamming, you may have:

l defective paper

l misaligned paper

l bits of paper stuck in the paper path

Defective Paper

Replace the defective paper with a fresh stack.

Misaligned Paper

Turn off the printer.

Use the platen knob to back the paper all the way out of the printer.

Tear off a couple of sheets of paper, leaving a new, clean, square-cut edge.

Reload the paper and turn the printer back on.

Fragments of Paper in the Paper Path

Turn off the printer.

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Page 60

Use the platen knob to back the paper all the way out of the printer.

CAUTION!

Make sure the printer is turned OFF before you open the access cover.

Open the access cover (1) and remove the pull-up roller assembly (2). Then grasp the tabs (3) on the sheet guide (4) and lift it off the printer.

Remove any torn pieces of paper.

Fold some continuous form paper over three times to make a page four sheets thick. Then, load it on the tractors and close and lock the covers.

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Use the platen knob to draw the quadruple-thick page around the platen. This brings out jammed pieces of paper.

Remove the paper pieces. Then, use the platen knob to back the paper out.

Load standard paper, close and lock the tractor covers.

10.

Install the sheet guide, then install the pull-up roller assembly and close the access cover.

Turn the printer on and press

FF/LOAD

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SINGLE SHEET PAPER JAMS

Turn off the printer.

Use the platen knob to back the paper out.

Open the access cover (1) and remove the pull-up roller assembly (2).

Remove any torn pieces from around the carriage.

Reinstall the pull-up roller assembly and close the access cover.

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CLEANING THE HOUSING

You should clean the printer housing every six months (or after about 300 hours of operation).

CAUTION!

Never use strong solvents or strong detergents on the cabinet—they could damage the housing.

Turn off the printer.

Use the platen knob to back the paper out of the printer.

CAUTION!

Make sure the printer is turned off before you open the access cover.

Open the access cover (1) and remove the pull-up roller assembly (2).

Use a clean, dry cloth to dust around the carriage shaft and platen. Remove any loose bits of paper.

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Page 64

Reinstall the pull-up roller assembly and close the access cover.

MAINTENANCE > 64

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TROUBLESHOOTING

GENERAL INFORMATION

Here are some general things to check before proceeding with detailed troubleshooting.

l Is the printer plugged in and turned ON?

l Are the connections (power and interface) secure?

l Is the product being operated under the proper ambient

conditions?

l Does the paper being used meet the specifications for this

product?

l Is the paper properly installed?

l Is the ribbon properly installed?

l Is an Oki ribbon being used?

l Is the printhead gap correctly set?

l Are the correct printer drivers being used for the printer?

NOTE

> Settings in your software application will normally override any

settings in your printer driver.

> Printer driver settings normally override settings from the printer

menu or printer front panel.

Problem

My word processor files do not print the way I have the menu and front panel set.

Solution

Remember:

l Settings in your software application can override settings in

your printer driver.

TROUBLESHOOTING > 65

Page 66

l Your printer driver settings can override any settings from the

printer menu or printer front panel.

Before sending a file to the printer, many word processors send either an “initialisation string” or an

I-Prime

signal to the printer.

The initialisation string contains codes that override the panel and menu settings. To change your printer to ignore the reset code, enter the

Menu Mode

Reset Inhibit

, go to the

YES

Set-Up

group and change the setting for

The I-Prime signal will automatically override any front panel settings you have made. To eliminate this problem, enter the to the

Invalid

Parallel Interface

group and change the setting for

Menu Mode

I-Prime

, go

For more information on changing menu settings, see “Changing the Menu Settings” in chapter 3.

Problem

Nothing happens when I turn ON the printer.

Solution

Check the power cord connection to the outlet and to the printer. If you are using a power strip, make sure it is turned ON, and that the fuse hasn’t blown or that the circuit breaker hasn’t tripped.

Problem

The printer does not print when the computer sends data.

Solutions

Is the

Check that the interface cable is securely connected to both

light on? If not, press the

SEL

key.

the printer and the computer.

If you have the optional serial interface board installed, check to be sure that it is firmly seated in the printer.

TROUBLESHOOTING > 66

Page 67

Problem

I'm getting strange symbols, incorrect fonts, etc., when I try to print a document.

Solutions

Check to be sure that the printer driver you have selected in your software matches the printer emulation.

Press

SHIFT

and

keys, then press

SEL

GROUP

key.

This will print a line showing the emulation you have selected.

If you have embedded any printer commands in your software, check to be sure that you entered them correctly.

Problem

Ink smears on the paper when I print narrow columns.

Solution

This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to

MODE 1

See “Using Your Printer, Menu Mode.”

For the wide-carriage printer, if MODE 1 doesn't work, try setting the Centering Position to

MODE 2

Problem

I've installed a new ribbon and the printing is smeared and streaked.

Solution

The ribbon shield (1) is either loose or missing.

Remove the ribbon cartridge and check the ribbon shield.

l If it is loose, secure it.

l If it is missing, find it and install it.

TROUBLESHOOTING > 67

Page 68

Problem

There are dots missing in my printouts.

Solution

The head gap may not be set correctly. Try moving the headgap lever to a lower setting. If that doesn’t help, the printhead may be damaged; call for service.

Problem

The ALARM light is flashing.

Solution

Try turning the printer

and then back ON again. If the light still

OFF

blinks, call for service.

Problem

The ALARM light is ON and the Character Pitch 10 light is flashing.

Solution

This indicates that the paper lever is set at the wrong position for the paper you are trying to use. Move it to the proper setting.

Problem

The ALARM light is ON and the Character Pitch 15 light is flashing.

Solution

This indicates a paper jam. Press the

key and correct the paper

SEL

jam situation. See “Clearing Paper Jams,” in chapter 3.

Problem

The printer needs paper. The ALARM is not ON and I can’t load paper.

Solution

Press and release the

Press and hold the

CHARACTER PITCH

The

ALARM

light illuminates and you can now load paper.

key.

SEL

SHIFT

key and press the

key.

TROUBLESHOOTING > 68

RESET /

Page 69

Problem

Continuous form paper sticks to the sheet guide.

Solution

In cold dry weather, static charges can build up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator.

Problem

The Print Quality and Character Pitch keys on the front panel don't work.

Solution

The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.

Check with your system manager before changing any menu settings.

TROUBLESHOOTING > 69

Page 70

PARTS AND ACCESSORIES

Purchasing Parts & Accessories

Before you purchase parts and accessories, make a note of your printer model number (see the front of the unit) and have the correct part number and description of the item you wish to purchase. Item descriptions and part numbers are provided in this section.

l Consult the dealer where you purchased your printer.

l Locate an Authorised Oki Reseller by visiting your local Oki

web site. Links to all countries are provided on:

http://www.okieurope.com

x 2

Item Part num be r

ML5590

Ribbon Cartridge (1) 01126301 01126301 Platen Knob (2) 2PP4025-2871P021 2PP4025-2871P021 Power Cord (3) - Euro

UK Printhead (4) 42124201 42124201 Access Cover (5) 42115401 42115301 Sheet Guide (6) 1PA4094-7305G010 1PA4094-7308G011 Pull-up Roller Assembly (7) 42044701 42045701

Part numbe r ML5591

YS4011-1272P001 YS4011-1273P001

PARTS AND ACCESSORIES > 70

Page 71

Option Part num be r

ML5590

Pull Tractor, Top-Mount (1) 09002365 09002369 Push Tractor, Bottom-Mount (2) 09002366 09002370 Roll Paper Stand (3) 09002332 N/A Cut Sheet Feeder (4)

Single Bin Dual Bin

Serial Interface RS232C (5) 09002351 09002351

09000691 09000692

Part numbe r ML5591

09000695 09000696

PARTS AND ACCESSORIES > 71

Page 72

PRINTER CONTROL CODES

This section lists the most commonly used printer control codes.

You will find a comprehensive listing of the control codes (English only) on your Printer CD.

To access it:

Place the CD in your CD-ROM drive and wait for it to AutoPlay.

Select your printer model, then click

Click

Documentation

and follow the on-screen prompts to view

Continue

the file.

EPSON LQ COMMANDS

Epson Command ASCII Decimal

Backspace BS 8 Cancel CAN 24 Carriage Return Execute CR 13 Character Pitch:

Select 10 cpi Select 12 cpi Select 15 cpi

Begin 10 cpi Cancel Condensed Print DC2 18 Character Style:

Normal

Outline

Shadow

Outline with Shadow Delete DEL 127 Double Height ON

Double Height OFF Double Width ON

Double Width OFF Double Width for one line

Emphasised Printing ON Emphasised Printing OFF

Enhanced Printing ON Enhanced Printing OFF

Form Feed FF 12

DC2 ESC: ESC G ESC SI, or SI

ESC q 0 ESC q 1 ESC q 2 ESC q 3

ESC w 1 or ESC US 0 ESC w 0 or ESC US 1

ESC W 1 ESC W 0 SO or ESC SO

ESC E ESC F

ESC G ESC H

18 27 58 27 103 27 15, OR 15

27 113 48 27 113 49 27 113 50 27 113 51

27 119 49 or 27 31 48 27 119 48 or 27 31 49

27 87 49 27 87 48 14 or 27 14

27 69 27 70

27 71 27 72

PRINTER CONTROL CODES > 72

Page 73

Epson Command ASCII Decimal

Form Length:

n inches (n = 1 to 22)

n lines (n = 1 to 127) Horizontal Tab, Execute HT 9 Italics ON

Italics OFF Initialise Printer ESC @ 27 64 Justification

Left

Center

Right

Full Line Feed, Execute:

w/ Carriage Return

n/180" (n = 0 to 255)

n/360" (n = 1 to 255)

Reverse (n = 0 to255) Line Spacing set to:

n/360" (n= 0 to 255)

n/180" (n = 0 to 255)

n/60" (n = 0 to 127)

n1/6"

1/8" Paper Out Sensor OFF

Paper Out Sensor ON Print Quality/Font, select:

Utility

Roman (LQ only)

Swiss (LQ only)

Courier (LQ only)

Prestige (LQ only)

Orator (LQ only) Print Speed

Half speed ON

Half speed OFF Print Suppress Mode ON

Print Suppress Mode OFF Proportional Spacing ON

Proportional Spacing OFF Skip over perforation ON (n = 1 to 127)

Skip over perforation OFF Software I-Prime ESC } NUL 27 125 0

ESC C NUL n ESC C n

ESC 4 ESC 5

ESC a 0 ESC a 1 ESC a 2 ESC a 3

LF ESC J n ESC ] n ESC j n

ESC + n or ESC [ n ESC 3 n ESC A n ESC 2 ESC 0

ESC 8 ESC 9

ESC x 1 ESC x 0 ESC k 0 ESC k 1 ESC k 2 ESC k 3 ESC k 7

ESC s 1 ESC s 0

DC3 DC1

ESC P 1 ESC P 0

ESC N n ESC O

27 67 0 n 27 67 n

27 52 27 53

27 97 48 27 97 49 27 97 50 27 97 51

10 27 74 n 27 93 27 106 n

27 43 or 27 91 n 27 51 27 65 27 50 n 27 48

27 56 27 57

27 120 49 27 120 48 27 107 48 27 107 49 27 107 50 27 107 51 27 107 55

27 115 49 27 115 48

19 17

27 80 49 27 80 48

27 78 n 27 79

PRINTER CONTROL CODES > 73

Page 74

Epson Command ASCII Decimal

Subscript ON Superscript ON Subscript/Superscript OFF

Underline Printing ON Underline Printing OFF

ESC S 1 ESC S 0 ESC T

ESC - 1 ESC - 0

27 83 49 27 83 48 27 84

27 45 49 27 45 48

Uni-directional Print

OFF

One line only

ESC U 1 ESC U 0 ESC <

27 85 49 27 85 48 27 60

Upper Range Control Codes

Permit Printing

Cancel Printing

ESC 6 ESC 7

27 54 27 55

Ver tical Tab, Execute VT 11

PRINTER CONTROL CODES > 74

Page 75

IBM COMMANDS

Proprinter X24e / XL24e and IBM X24 AGM / XL24e AGM

IBM Command ASCII Decimal

Backspace BS 8 Cancel CAN 24 Carriage Return

Execute CR 13 Character Pitch. Select:

10 cpi

12 cpi

15 cpi Character Style:

Normal

Outline

Shadow

Outline with Shadow Condensed Print ESC SI or SI 27 15 or 15 Double Width ON

Double Width OFF Double Width for one line

Emphasised Printing ON Emphasised Printing OFF

Enhanced Printing ON Enhanced Printing OFF

Form Feed FF 12 Form Length:

n inches (n = 1 to 255)

n lines (n = 1 to 255) Horizontal Tab, Execute HT 9 IBM Character Set. Select:

Set I

SET II Print one Character from IBM Set III

(n = 0 to 255) Line Feed, Execute:

w/ Carriage Return

n/180" AGM only (n = 1 to 255)

n/216" PPR only (n = 0 to 255)

n/360" (n = 0 to 255)

Reverse, n/216

Auto Line feed ON

Auto Line Feed OFF

DC2 ESC : ESC g

ESC q 0 ESC q 1 ESC q 2 ESC q 3

ESC W 1 ESC W 0 SO

ESC E ESC F

ESC G ESC H

ESC C NUL n ESC C n

ESC 7 ESC 6

ESC ^ n 27 94 n

LF ESC J n ESC J n ESC % 4 n ESC ] ESC 5 1 ESC 5 0

18 27 58 27 103

27 113 48 27 113 49 27 113 50 27 113 51

27 87 49 27 87 48 14

27 69 27 70

27 71 27 72

27 67 0 n 27 67 n

27 55 27 54

10 27 74 n 27 74 n 27 37 52 n 27 93 27 53 49 27 53 48

PRINTER CONTROL CODES > 75

Page 76

IBM Command ASCII Decimal

Line Spacing. Set Spacing to:

1/8"

7/72"

n/60" AGM only (n = 0 to 255)

n/72" PPR only (n = 0 to 255)

Activate Spacing Set by ESC A n

n/180" AGM only (n = 0 to 255)

n/216" PPR only (n = 0 to 255)

n/360" PPR only (n = 0 to 255) Overscore ON

Overscore OFF Paper Out Sensor OFF

Paper Out Sensor ON Print Quality/Font. Select:

LQ Roman

LQ Swiss

LQ Courier

LQ Prestige

LQ Orator Print Suppress Mode ON - ML 5590

Print Suppress Mode ON - ML 5591 Print Suppress Mode OFF

Proportional Spacing ON Proportional Spacing OFF

Skip Over Perforation, ON (n = 1 to 255) Skip Over Perforation, OFF

Software I-Prime ESC } NUL 27 125 0 Stop Printing ESC j 27106 Subscript ON

Superscript ON Subscript/Superscript OFF

Top of Form set at current position ESC 4 27 52 Underline ON

Underline OFF Uni-directional Printing:

OFF Ver tical Tab, Execute VT 11

ESC 0 ESC 1 ESC A n ESC A n ESC 2 ESC 3 n ESC 3 n ESC % 8 n

ESC _ 1 ESC _ 0

ESC 8 ESC 9

ESC k 0 ESC k 1 ESC k 2 ESC k 3 ESC k 7

ESC Q $ ESC Q # DC1

ESC P 1 ESC P 0

ESC N n ESC O

ESC S 1 ESC S 0 ESC T

ESC - 1 ESC - 0

ESC U 1 ESC U 0

27 48 27 49 n 27 65 n 27 65 n 27 50 27 51 n 27 51 n 27 37 56 n

27 95 49 27 95 48

27 56 27 57

27 107 48 27 107 49 27 107 50 27 115 51 27 115 55

27 81 36 27 81 35 17

27 80 49 27 80 48

27 78 n 27 79

27 83 49 27 83 48 27 84

27 45 49 27 45 48

27 85 49 27 85 48

PRINTER CONTROL CODES > 76

Page 77

SPECIFICATIONS

Item Specification

Print Method Impact dot matrix Printhead 24 pins, 0.20 mm (0.0079") diameter, with thermal

protection

Interfaces:

Standard:

Optional:

Receive Buffer Size Maximum 128K Reliability

Ribbon Life Printhead Life

Mean Time Between Failures (MTBF) Mean Time to Repair (MTTR)

Emulations (co-resident) Epson LQ

Print Speed

High Speed Draft (HSD) Utility

Centronics parallel, IEEE-1284 compliant USB 1.1 RS-232C Serial

Ethernet Print Servers:

6120i 10/100 Base-T, Internal 6020e 10/100 Base-T, External 6010e 10 Base-T, External

4 million characters, on average, 10 cpi utility 200 million characters average in 10 cpi utility mode at 25% duty and 35% page density 20,000 hours at 25% duty cycle and 35% page density 15 minutes

IBM Proprinter X24e / XL24e IBM X24e AGM / XL24e AGM

Pitch Speed 10 cpi 420 cps 10 cpi 315 cps 12 cpi 378 cps 15 cpi 472 cps

17.1 cpi 269 cps 20 cpi 315 cps

Letter Quality (LQ)

10 cpi 105 cps 12 cpi 126 cps 15 cpi 157 cps

17.1 cpi 180 cps 20 cpi 210 cps

cpi = Characters per inch cps = Characters per second

SPECIFICATIONS > 77

Page 78

Item Specification

Characters per Line (cpl) Setting

10 cpi

12 cpi

15 cpi

17.1 cpi

20 cpi

ML5590 ML5591 80 cpl 136 cpl 96 cpl 163 cpl 120 cpl 204 cpl 137 cpl 233 cpl

160 cpl 272 cpl Graphics Resolution 360 x 360 Dots per Inch (dpi) - 24 dot, hex density Resident Fonts

Letter Quality

Courier, Gothic, Orator, Prestige, Roman, Swiss,

Swiss Bold

Utility

Gothic Bar Codes Code 39

UPC A, UPC E

EAN 8, EAN 13

Interleaved 2 of 5

Code 128

Postnet Paper Thickness: Tractor Feed

Rear Feed: Bottom Feed*:

0.014" (0.36 mm) max.

0.017" (0.44 mm) max. *requires optional push or pull tractor.

Resident Typefaces:

LQ Courier

10 & 12 cpi: Normal, Superscript, Subscript Proportional: Normal, Superscript, Subscript 8 point: Normal Scalable: 11 to 64 point

LQ Letter Gothic

10 & 12 cpi: Normal Proportional: Normal

LQ Prestige

10 & 12 cpi: Normal Proportional: Normal

LQ Orator

10 & 12 cpi: Normal Proportional: Normal

LQ Roman

10 & 12 cpi: Normal, Superscript, Subscript Proportional: Normal 8 point: Normal Scalable: 11 to 64 point

LQ Swiss

10 & 12 cpi: Normal, Superscript, Subscript Proportional: Normal 8 point: Normal Scalable: 11 to 64 point

LQ Swiss Bold

10 & 12 cpi: Normal

Proportional: Normal Utility Gothic HSD Gothic

10 & 12 cpi: Normal, Superscript, Subscript

10 cpi: Normal

SPECIFICATIONS > 78

Page 79

Item Specification

Paper Specifications:

Single (Cut) Sheets

Feed: Weight: Width Range:

Single-part, continuous forms

Feed: Weight: Width Range:

Carbonless continuous forms (orig. + 4 copies)

Feed: Weight: Width Range:

Interleaf continuous forms (orig. + 4 copies)

Feed: Weight: Width Range:

Labels

Feed: Weight: Width Range:

Envelopes, single feed

Feed: Weight:

Width Range: Envelopes, continuous feed, (non-overlap type)

Feed:

Weight:

Width Range: Card Stock

Feed:

Weight:

Width Range:

Top only 14 to 24 lb. US Bond (52.6 to 90 g/m

ML5590: 7.2" to 8.5" (183 to 216 mm) ML5591: 7.2" to 14.3" (183 to 363.2 mm)

Rear, Bottom* 12 to 24 lb. US Bond (45 to 90 g/m

ML5590: 3" to 10" (76.2 to 254 mm) ML5591: 3" to 16" (76.2 to 406.4 mm)

Rear, Bottom* 9 to 11 lb.

ML5590: 3" to 10" (76.2 to 254 mm) ML5591: 3" to 16" (76.2 to 406.4 mm)

Rear, Bottom* 10 to 12 lb. paper, 9 lb. carbon

ML5590: 3" to 10" (76.2 to 254 mm) ML5591: 3" to 16" (76.2 to 406.4 mm)

Bottom* only Not applicable

ML5590: 3" to 10" (76.2 to 254 mm) ML5591: 3" to 16" (76.2 to 406.4 mm)

Top only Max. 24 lb.

6.5" to 9.5" (165 to 241 mm)

Bottom* only Max. 24 lb.

6.5" to 9.5" (165 to 241 mm)

Bottom only* Max. 100 lb. Index (180 g/m Not applicable

)

* Bottom feed requires optional pull or push tractor

SPECIFICATIONS > 79

Page 80

Item Specification

Environmental Requirements

Tem peratu re

Operating:

Storage: Humidity

Operating:

Storage:

Electrical Requirements 230 ac, (+15%, -14%)

Physical Specifications

ML5590

Size: (WxDxH*):

Weight:

ML5591

Size (WxDxH*):

Weight:

41 to 95°F (5 to 36°C) 14 to 122°F (-10 to 50°C)

20 to 80% RH 5 to 95% RH

50 or 60 Hz (±2%) 58W - typical, 10W - idle

17.1" x 16.1" x 6"* (434 x 409 x 153 mm*)

16.7 lbs. (7.6 kg)

23.1" x 16.1" x 6"* (588 x 409 x 153 mm*)

21.1 lbs. (9.6 kg)

*Height dimensions do not include the acoustic cover

SPECIFICATIONS > 80

Page 81

SETTING UP YOUR PRINTER

LOCATION

l Place your printer on a firm, solid surface.

l Allow enough space around the printer to easily access the

platen knob and the various paper feed paths.

l Make sure a suitable grounded power outlet is available

nearby.

UNPACKING

l If any items are missing, contact your dealer immediately.

l Keep your packing materials and carton in case you ever need

to ship or transport the printer.

l Interface cable and paper are sold separately.

Printer

Ribbon Cartridge

Power Cord

SETTING UP YOUR PRINTER > 81

Page 82

Remove any packing tape, then grasp the tabs (1) at either end of the access cover and pivot it towards the front of the printer as far as it will go.

Remove the printhead shipping restraint.

Remove the shipping restraint from the pull-up roller assembly (1).

SETTING UP YOUR PRINTER > 82

Page 83

Use the tabs (1) to lift and remove the sheet guide, then remove the shipping restraint.

Reinstall the sheet guide: insert the clips on either side of the separator into the notches marked with a triangle, then press down to secure the separator in place.

SETTING UP YOUR PRINTER > 83

Page 84

INSTALLING THE RIBBON CARTRIDGE

CAUTION!

Make sure you have the correct replacement ribbon for your printer. The wrong ribbon will not print when installed in your printer.

RIBBON CARTRIDGE HANDLING

l Leave unused ribbon cartridges in their packages until

needed.

l Careful; the ribbon ink may cause permanent stains.

l Ribbon ink on skin or clothing can usually be removed with

soap and water.

Make sure the printer is turned OFF.

The printhead may be HOT

Open the access cover and center the printhead (1).

WARNING!

SETTING UP YOUR PRINTER > 84

Page 85

Unpack the new ribbon cartridge and install it on the printhead.

CAUTION!

Do not remove the ribbon shield (1) from the ribbon.

Turn the take-up knob (1) in the direction of the moulded arrow to take up any ribbon slack.

Close the access cover and turn the printer ON.

SETTING UP YOUR PRINTER > 85

Page 86

POWER CONNECTION

Make sure both the printer and the computer are OFF.

Plug the power cord into the back of the printer, then into a grounded outlet.

Turn on the printer.

SETTING UP YOUR PRINTER > 86

Page 87

COMPUTER CONNECTIONS

PARALLEL (LPT), IEEE 1284

l Requires a bi-directional cable, max. length 6 ft. (1.8 m), not

supplied.

l Printer has a 36-pin socket.

Make sure the printer and computer are both turned OFF.

Attach a suitable bi-directional cable to the parallel connector on the back of the printer. Then attach and secure the cable to your computer.

Turn the printer and computer back ON.

USB, SPECIFICATION 1.1 COMPLIANT

l Requires a USB 1.1 cable, maximum length 19.7 ft. (5 m), not

supplied.

l Printer has a USB series “B” receptacle.

Make sure the printer and computer are both turned OFF.

SETTING UP YOUR PRINTER > 87

Page 88

Attach a suitable USB cable to the printer. Then attach the cable to your computer.

Turn the computer and printer back on.

LOADING PAPER

For instructions on loading paper, see “Loading Paper” in the chapter on “Maintenance”.

TESTING THE PRINTER

l Font Sample Test

l Rolling ASCII Test

l Hexadecimal Dump Mode

SETTING UP YOUR PRINTER > 88

Page 89

Font Sample Test

Wide carriage Model ML5591:

CAUTION!

If you are using 8.5 inch paper to run the tests, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. See the chapter on “Menu Mode” for more information.

The Font Sample Test prints a sample of the fonts standard to the printer.

The top of the printout shows the Printer Model, Emulation, Country Code, Interface, and Firmware Revision Level.

Make sure paper is loaded.

Turn the printer OFF.

Press and hold the LF key while turning the printer back ON.

The printer will print a page of font samples and the test ends.

SETTING UP YOUR PRINTER > 89

Page 90

Rolling ASCII Test

Wide carriage Model ML5591:

CAUTION!

The Rolling ASCII Print Test produces a continuous printout of all 96 ASCII characters in a rolling pattern in whatever typeface is selected (default = LQ Courier).

The top of the printout shows the Printer Model, Emulation, Country Code, and Firmware Revision Level.

Make sure continuous forms paper is loaded.

Turn the printer OFF.

Press and hold the

QUIET/TOF

key while turning the printer back ON. (If the printer comes on without starting the Rolling ASCII test print, you did not hold the QUIET/TOF key long enough.)

The printer prints the rolling ASCII text continuously.

Press

SEL

to end the test.

SETTING UP YOUR PRINTER > 90

Page 91

Hexadecimal Dump Mode

When the printer is placed in the Hexadecimal Dump Mode, all data received, including text and printer commands, is printed in both hexadecimal and ASCII format.

For example, the following line of BASIC code

LPRINT CHR$ (27);”0”;CHR$ (30);”THIS IS AN EXAMPLE OF A HEXADECIMAL DUMP.”

would print like this:

NOTE

In the ASCII format, all non-printable characters are represented by a period.

To engage the Hexadecimal Dump Mode:

Make sure paper is loaded.

Turn the printer OFF.

Hold the

SEL

and

FF/LOAD

keys for several seconds while

turning on the printer.

To exit the Hexadecimal Dump Mode:

Press the

SEL

key. or Turn the printer off, then on again.

SETTING UP YOUR PRINTER > 91

Page 92

INDEX

Auto Carriage return....................35

Auto LF (Line Feed) ............... 33

Auto Select .................................33

Bar Codes...................................78

Bi-directional printing .......... 33, 40

Bottom Feed ...............................79

Form Tear-Off ..........................32

Line Spacing ...........................32

Buffer

Clearing ..................................38

Receive Buffer Size ..................77

Carbonless continuous forms ......79

Card Stock..................................79

Centering printhead position.......67

Font Sample Test ........................89

Fonts

Embedded Printer Commands ..67

Resident..................................78

Selecting.................................40

Forms Tear-Off ............................38

Top of Form .............................19

Wait Time ................................42

Graphics

Printing............................ 33, 38

GROUP, Menu Mode....................29

Height, Double Height Printing ....42

Hexadecimal Dump Mode............91

Humidity.....................................80

Character Pitch ...........................40

Character Set..............................37

Character Width ..........................40

Characters Per Second (CPS) .........6

Computer Connections................87

Electrical Requirements...............80

Emulations .................................27

Mode ......................................38

Envelopes...................................79

Environmental Requirements.......80

IBM

Character Set ..........................37

Initialization string......................65

Installing the Ribbon Cartridge ....84

Interleaf continuous forms ..........79

Interleaved 2 of 5........................78

, 38,

I-Prime .......................... 34

Italics .........................................42

Labels ........................................79

Length, Page

Rear Feed ................................32

Top Feed .................................33

> 92

Page 93

Limited Operation ................ 39, 69

Parallel (LPT), IEEE 1284..............87

Line Spacing...............................39

Bottom Feed............................32

Rear Feed ................................32

Loading Paper.............................88

Margin, Bottom.................... 33, 36

Mean Time Between

Failures (MTBF) ..........................77

Mean Time to Repair (MTTR) ........77

Memory, Receive Buffer Size .......77

MENU light .................................29

Operator Panel Function..............69

Page Length

Rear Feed ................................32

Top Feed .................................33

Page Width .................................39

Bottom Feed............................32

Rear Feed ................................32

Setting in the Printer

Menu .............................. 33, 39

Top Feed .................................33

Paper

Parallel Interface.........................34

I-PRIME Signal .........................65

Perforation, skip over ........... 32

Pitch, character...........................40

Postnet.......................................78

Power Connection .......................86

Print Method...............................77

Print Mode..................................40

Print Registration ................. 33

Print Size....................................78

Print Speed............................ 6

Print Suppress ..................... 33, 41

Printhead ...................................77

Proportional Spacing ..................41

Rear Feed

Form Tear-Off ................... 32, 33

Line Spacing............................32

Skip Over Perforation...............32

Receive Buffer Size .....................77

Reliability ...................................77

, 67,

Ribbon Shield ................ 44

Rolling ASCII Test........................90

RS-232C Serial Interface .............77

Static ......................................69

Thickness................................78

Widths ............................. 33

Setting in the Printer

Menu..................................39

Paper Jams .................................68

Paper Lever.................................68

Paper Out ...................................68

Override ........................... 33

Serial Interface Option ................66

Setting up your Printer ................81

Skip Over Perforation ..................32

Software

Embedded commands .............67

Matching drivers to emulations 67

Software vs. printer settings ....65

Symbol Sets ...............................39

> 93

Page 94

Temperature Specifications.........80

Testing the Printer ......................88

Thickness, Paper.........................78

Time Out.............................. 33

Top Feed.....................................79

Bottom Margin ........................33

Line Spacing ...........................33

Top of Form.................................35

Forms Tear-Off.................... 7

Paper Shield....................... 7, 14

Typefaces

Selecting.................................40

Uni-directional printing,

graphics....................................33

Unpacking ..................................81

USB, Specification 1.1

Wait Time ............................ 33, 42

Width

Character ................................40

Double width printing ..............42

Page

Bottom Feed.........................32

Rear Feed.............................32

Top Feed ..............................33

Paper

Setting in the Printer

Menu........................... 33, 39

Compliant..................................87

Utility

Front Panel Light......................78

Print Speeds..............................6

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OKI CONTACT DETAILS

Oki Systems (UK) Limited

550 Dundee Road Slough Trading Estate Slough, SL1 4LE

Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex Tallaght, Dublin 24, Ireland

Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie

OKI Systems (Ireland) Ltd

40 Sydenham Park Belfast, BT4 1PW

Tel:+44 44 (0)28 90 20 1110 http://www.oki.ie

Oki Data (Singapore) Pte. Ltd.

78 Shenton Way, #09-01, Singapore 079120

Tel: (65) 221 3722 Fax : (65)421 1688 http://www.okidata.com.sg

Oki Systems (Thailand) Ltd.

956 Udomvidhya Building 6th Floor, Rama IV Rd., Bangkok 10500, Thailand

Tel : (662) 636 2535 Fax: (662) 636 2536 http://www.okisysthai.com

Oki Hong Kong Limited

Suite 1909, Tower3, China Hong Kong City,

33 Canton Rd., Tsimshatsui, Kowloon, Hong Kong

Technical Support for all of Ireland:

Tel : +353 1 4049570 Fax: +353 1 4049555 E-mail: tech.support@oki.ie

Oki Data Corporation

4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

Tel : (81) 3 5445 6158 Fax : (81) 3 5445 6189 http://www.okidata.co.jp

Tel: (852) 2736 0130 Fax : (852) 2376 3725

The IPL Group

63-85 Victoria Street Beaconsfield NSW 2015, Australia

Tel : (61) 2 9690 8200 Fax : (61) 2 9690 8300 http://www.oki.com.au

Comworth Systems Ltd.

10 Constellation Drive Mairangi Bay, Auckland, New Zealand

Tel : (64) 9 477 0500 Fax : (64) 9 477 0549 http://www.comworth.co.nz

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Central House Balfour Road, Hounslow TW3 1HY United Kingdom tel +44 (0) 20 8219 2190 Fax +44 (0) 20 8219 2199

ML5590/91

07044301 Iss.02