OKI ML5100FB User Guide

ML5100FB

User’s Guide

P

REFACE

Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in software
and equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful
as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.

The most up-to-date drivers and manuals are available from:

www.okiprintingsolutions.com

Copyright © 2009 Oki Europe Ltd. All rights reserved.

Oki is a registered trademark of Oki Electric Industry Company, Ltd.
Oki Printing Solutions is a registered trademark of Oki Data Corporation.

Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.

Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

ENERGY STAR is a trademark of the United States Environmental Protection Agency.

Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.

Other product names and brand names are registered trademarks or trademarks of their
proprietors.

As an ENERGY STAR Program Participant, the manufacturer has determined
that this product meets the ENERGY STAR guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2004/
108/EC (EMC) and 2006/95/EC (LVD) as amended where applicable on the
approximation of the laws of the member states relating to electromagnetic
compatibility and low voltage.

The following cables were used to evaluate this product to achieve EMC directive
2004/108/EC compliance and configurations other than this may affect that compliance.

CABLE TYPE LENGTH

(METRE)

Power 1.8

USB 3

Serial 2

Parallel 2

CORE SHIELD

✘✘

✘ ✔

✘ ✔

✘ ✔

Preface > 2

M

ANUFACTURER

Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan

I

MPORTER TO THE

Oki Europe Limited (trading as OKI Printing Solutions)
Blays House
Wick Road
Egham
Surrey TW20 OHJ
United Kingdom

For all sales, support and general enquiries contact your local distributor.

E

NVIRONMENTAL INFORMATION

EU/

AUTHORISED REPRESENTATIVE

Manufacturer > 3

C

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3

Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

On-line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Retaining packing materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Identifying component parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Locating your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Powering on your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Producing a test print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Connecting to a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Interconnecting printer and computer . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Interconnection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Installing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Printing a test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Printing from a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Loading cut sheet paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Ejecting cut sheet paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Loading continuous forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Setting up continuous forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Feeding continuous forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Tearing off continuous forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Aligning the tear-off perforations. . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Removing continuous forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Setting the Paper Thickness lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Button switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Setting menu values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Confirming current settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Menu setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Menu items and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Initialising menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Adjusting TOF position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Printer impact mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Cut sheet paper jammed in printer . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Continuous forms jammed in printer . . . . . . . . . . . . . . . . . . . . . . . . . .37

Responding to alarm conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Contents > 4

Responding to general problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Cleaning your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Printer exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Printer interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Consumables and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Changing a ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Consumable order information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Oki Printing Solutions contact details . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Contents > 5

N

OTES, CAUTIONS AND WARNINGS

NOTE
A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may
result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may
result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full
functionality, this model has been designed to operate only with genuine original ribbon
cartridges. Any other ribbon cartridge may not operate at all, even if it is described as
“compatible”, and if it does work, your product's performance and print quality may be
degraded.

Specifications subject to change without notice. All trademarks acknowledged.

Notes, cautions and warnings > 6

I

NTRODUCTION

Congratulations on purchasing this printer!

The ML5100FB is designed to provide highly reliable letter quality printing and high
resolution graphics for the desktop/office printing environment. It combines state-of-the­art, 24-pin, serial impact dot matrix printing technology with advanced materials and
superior construction to provide high performance and versatility in a desktop sized unit.
Careful attention to ergonomics and application needs provides user friendly operation for
operators of varying technical capabilities.

A

BOUT THIS GUIDE

This manual is your user’s guide (check the web site, www.okiprintingsolutions.com, for the
most up-to-date version) for your printer and forms part of the overall user support listed
below:

> Installation Safety booklet: provides information as to safe use of the printer.

This is a paper document that is packaged with the printer and should be read before
setting up your printer.

> Set-up guide: to describe how to unpack, connect and turn on your printer.

This is a paper document that is packaged with the printer.

> This User’s Guide: to help you to become familiar with your printer and make the

best use of its many features. Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best.

This is an electronic document stored on the manuals CD.

> Technical Reference Guide: to provide detailed technical information for

programmers and more technical users.

This is an electronic document available on the web site
www.okiprintingsolutions.com.

> On-line Help: on-line information accessible from the printer driver and utility

software.

ON-

LINE USAGE

This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the
navigation and viewing tools provided in Acrobat.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your screen, click on the topic of

interest to jump to the required topic. (If the bookmarks are not available, use the

“Contents” on page 4.)

> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are

not available, use the “Contents” on page 4.) Find the term of interest in the
alphabetically arranged index and click on the associated page number to jump to
the page containing the term.

Introduction > 7

P

RINTING PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select File, then Print (or press the Ctrl + P keys).

2. Choose which pages you wish to print:

(a) All pages, (1), for the entire manual.

(b) Current page, (2), for the page at which you are looking.

1
2
3

(c) Pages from and to, (3), for the range of pages you specify by entering their

page numbers.

3. Click on OK.

Introduction > 8

G

ETTING STARTED

WARNING!

If you have not already done so, familiarise yourself with the
content of the Installation Safety booklet supplied with your
printer.

R

ETAINING PACKING MATERIALS

After setting up your printer according to the instructions in the Set-up Guide, retain your
packing materials and container in case you ever need to ship or transport your printer.

I

DENTIFYING COMPONENT PARTS

The main parts of your printer are identified and briefly explained below.

F

RONT VIEW

2

1

7

8

6

5

9

4

3

1. Print Head: prints the characters on the paper.

2. Top Cover: open and close for access, for example when changing a ribbon

cartridge. Keep closed for noise reduction.

3. Power Switch: to turn the printer power ON/OFF.

4. Paper Tray: to hold cut sheet paper for use by the printer (one sheet at a time).

5. Paper Guide: can be adjusted as required to locate the left edge of cut sheet paper.

6. Paper Type Lever: set according to the type of paper used – cut sheet or continuous

forms.

7. Paper Thickness Lever: set according to the thickness of the paper.

8. Ribbon Cartridge: holds the printer ribbon.

9. Paper Feed Guide: lift and slide to access print head.

Getting started > 9

R

EAR VIEW

6

1

2

5

4

3

1. USB connector: connect to USB interface cable.

2. Parallel connector: connect to parallel interface connector.

3. Serial connector: connect to serial interface cable.

4. Pin Tractor: to load and feed continuous forms.

5. Power connector: connect to printer power cable.

6. Operator Panel: contains button switches and indicators (described in detail later)

that allow you to operate the printer.

L

OCATING YOUR PRINTER

> Select a firm, solid surface on which to site your printer.

> Allow enough space around your printer (e.g. at least 60 cm from any wall) for easy

access to the paper feed paths.

>=

> Make sure a grounded power outlet is available nearby.

Getting started > 10

P

OWERING ON YOUR PRINTER

WARNING!

Operations of this equipment are not warranted when the
equipment is connected to UPS (Uninterruptible Power Supply)
and/or inverter. Doing so may result in damage of this equipment.
Do not use an UPS and/or inverter.

1. Ensure that your printer Power Switch is set to OFF.

ON OFF

2. Connect the power cable connector (1) to the power connector (2) on the printer.

1

2

3. Connect the power cable to a 220/240 V AC power outlet and switch on the outlet
power.

4. Turn the printer Power Switch to ON.

ON OFF

5. Check that the POWER and SEL indicator on the control panel illuminates.

Getting started > 11

P

RODUCING A TEST PRINT

To check that your printer is operational, produce a test print on a sheet of 80 gsm A4 paper
(for example) as follows:

CAUTION!

> Allow at least 5 seconds between turning the printer ON after

turning it OFF. A shorter time interval between turning ON/OFF
operations may cause printer power failure.

> Do not turn the printer OFF while it is printing as this may result

in damage to the print head.

1. Turn the printer Power Switch to OFF.

2. Set the Paper Type Lever to cut sheet and set the Paper Thickness Lever to position

1.

3. Press and hold the LF/FF button and turn the Power Switch to ON. The alarm
indicator should be illuminated to indicate that there is no paper in the printer.

4. With the long side of the paper against the paper guide, insert the paper carefully
into the printer. The printer will automatically grip the paper and start the test print.

NOTE
If required, you can pause the test print by pressing the SEL button and then
resume the test print by again pressing the SEL button.

5. When the test print has completed, the paper is automatically ejected.

NOTE
If you want to abort the test print for any reason, press the SEL button
followed by the LOAD/PARK button to eject the paper and then turn the printer
Power Switch to OFF.

Getting started > 12

C

ONNECTING TO A COMPUTER

In this section you will interconnect your printer and computer, install the printer driver in
your computer and print a test page.

I

NTERCONNECTING PRINTER AND COMPUTER

I

NTERFACES

Your printer is equipped with three data interfaces:

CAUTION!

Do not use more than one of the following data interface methods
to connect to your PC.

> Parallel: for direct connection to a PC. This port requires a bi-directional (IEEE 1284

compliant) parallel cable.

> USB: for connection to a PC running Windows 2000 or above. This port requires a

shielded cable 3m long conforming to USB version 2.0.

> Serial: for direct connection to a PC. This port requires a bi-directional RS232C serial

interface cable.

NOTE
Interface cables are not supplied with your printer.

I

NTERCONNECTION

1. Ensure that both printer and computer are turned OFF.

2. Connect the required interface cable, USB (1) or parallel (2), or serial (3) to the

printer and then to the computer (3).

1

3

2

3. Turn ON the printer and then turn ON the computer.

Connecting to a computer > 13

I

NSTALLING THE PRINTER DRIVER

Insert the Drivers CD into your computer and follow the on-screen instructions to install
the printer driver for use with your printer.

P

RINTING A TEST PAGE

As an example, using Windows XP:

1. Use Start > Printers and Faxes to show the Printers and Faxes window.

2. Highlight the driver for your printer.

3. Use File > Properties to show the Properties window.

4. On the General tab, click the Print Test Page button.

5. Ensure that a test page has printed, verifying your printer – computer setup.

Connecting to a computer > 14

P

RINTING FROM A COMPUTER

When printing to your printer from, for example, a Windows application on your computer,
make your printing selections from the driver windows that appear on screen. These driver
windows have been designed to be easy to use and intuitive while supplementary on-line
help is available by clicking each window Help button.

Printing from a computer > 15

P

APER HANDLING

This section describes how to use cut sheet paper and continuous forms in your printer.

L

OADING CUT SHEET PAPER

1. Ensure that the printer is turned ON.

NOTE
If there are any continuous forms in the printer, eject them as described in

“Removing continuous forms” on page 21.

2. Ensure that the Pin Tractor covers (1) are closed to avoid the possibility of paper
jams.

1

3. Ensure the Paper Type Lever (1) is set to Cut Sheet.

1

4. Set the left margin of the paper by adjusting the Paper Guide (1) along the scale (2)
relative to the start of printed line marker arrow (3).

1

4

3

1

Paper handling > 16

2

5. Adjust the Paper Thickness Lever (4) to suit the paper. See “Setting the Paper

Thickness lever” on page 22.

NOTE
If the Paper Thickness Lever setting does not match the paper being used,
paper feeding and printing may not work properly.

6. With the printing side upwards and the left edge aligned with the Paper Guide (1),
carefully insert the paper on the Paper Tray (2) into the printer until it is gripped.

1

2

NOTE

> Ensure that the paper is accurately aligned along the Paper Guide to avoid

the possibility of skew printing.

> When printing an envelope, do not fold up the flap. A flap aligned along

the Paper Guide can lead to skew printing.

E

JECTING CUT SHEET PAPER

When the printer reaches the end of the cut sheet page it automatically ejects the page. If
required, add another sheet for the printer to continue printing from where it left off.

To eject a cut sheet left in the printer, carry out the following:

1. Press the SEL button to put the printer off-line.

2. Press the LOAD/PARK button and the paper is ejected to the Paper Tray.

NOTE
Paper longer than A4 length (297 mm) may overlap and possibly fall off the
Paper Tray.

Paper handling > 17

L

OADING CONTINUOUS FORMS

S

ETTING UP CONTINUOUS FORMS

To avoid paper feeding problems, carry out the following:

>=

3cm

>=

1. Check your printer is on a surface approximately 75 cm above the floor.

2. Position the continuous forms supply directly below the printer, no more than 3 cm

left or right of the printer paper path.

3. Ensure the rear of the printer is close to and parallel with the edge of the surface
and at least 60 cm from any wall.

F

EEDING CONTINUOUS FORMS

1. Ensure that the printer is turned ON.

NOTE
If there is a cut sheet in the printer, eject it as described in “Ejecting cut sheet

paper” on page 17.

2. Ensure the Paper Type Lever (1) is set to Continuous Forms.

1

3. Adjust the Paper Thickness Lever to suit the paper. See “Setting the Paper Thickness

lever” on page 22.

NOTE
If the Paper Thickness Lever setting does not match the paper being used,
paper feeding and printing may not work properly.

Paper handling > 18

4. Lift the locking lever (1) of the left Pin Tractor and slide the Pin Tractor as required to
adjust the paper position relative to the first horizontal character centre mark.

1

Press the locking lever back down to lock the Pin Tractor in the desired position.

5. Lift the locking lever (1) of the right Pin Tractor and slide the Pin Tractor to the
required position to accommodate the width of the continuous forms to be used.
Move the rear paper guide (2) to midway between the left (3) and right (4) Pin
Trac t ors .

3

2

4

1

6. Open the left and right Pin Tractor covers (1) and feed the continuous forms in the
direction of the arrows, locating the sprocket holes (2) in the forms onto the
sprocket pins. Ensure that the forms are properly aligned on the sprocket pins (3),
then close the covers.

1

2

3

Paper handling > 19

2

7. Adjust the right Pin Tractor (1) to accommodate the width of the continuous forms,
taking care that the forms are held neither too loosely nor too tightly between the
Pin Tractors. Press the locking lever (2) down to lock the right Pin Tractor in the
desired position.

1

2

8. Press the LOAD/PARK button. The continuous forms will be taken into the printer
and positioned at the first line print position and the SEL indicator will illuminate.

T

EARING OFF CONTINUOUS FORMS

1. With the SEL indicator illuminated, press the LOAD/PARK button to feed the

continuous forms to the tear-off position.

2. Carefully tear off the forms along the tear-off perforations in the direction shown.
Using excessive force may result in tearing at a position other than the tear-off
perforations.

3. With the SEL indicator illuminated, press the LOAD/PARK button to reposition the
continuous forms in the printer back to the first line print position.

Paper handling > 20

A

LIGNING THE TEAR-OFF PERFORATIONS

If the tear-off perforations are not aligned with the paper cutter on the Top Cover, align
them as follows:

1. With the SEL indicator illuminated, press and hold the LOAD/PARK button to move
the tear-off perforations to the paper cutter on the Top Cover.

2. Check the position of the tear-off perforations (1) relative to the paper cutter (2).
(Paper Tray (3) is shown for clarity.)

2

1

3

(a) To advance the forms, hold down the LOAD/PARK button and press the SEL

button.

(b) To retract the forms, hold down the LOAD/PARK button and press the LF/FF

button.

NOTE

> Do not release the LOAD/PARK button while performing steps 1 and 2.

> When making adjustment (2a) or (2b), the ALARM indicator will be on. If

a movement greater than +- 7/90 in is specified, the ALARM indicator
blinks and the above adjustment cannot be made.

3. Release the buttons after the tear-off perforations have been aligned with the paper
cutter.

R

EMOVING CONTINUOUS FORMS

1. Tear off the continuous forms. See “Tearing off continuous forms” on page 20.

2. Press the SEL button to set the printer off-line and reposition the continuous forms

in the printer.

3. Press the LOAD/PARK button to move the front edge of the continuous forms
backwards to the Pin Tractors.

NOTE

> The ALARM indicator illuminates to indicate there is no paper present.

> If sprocket holes of the last page of the forms disengage from the

sprocket pins, do not attempt to eject the paper to avoid the possibility of
a paper jam.

Paper handling > 21

4. Lift the Pin Tractor covers (1) and remove the forms.

1

5. Close the Pin Tractor covers.

S

ETTING THE PAPER THICKNESS LEVER

There are 9 lever positions, the first 9 for printing purposes and the ninth to also facilitate
ribbon replacement.

Set the Paper Thickness lever for different paper types as follows:

PAPER TYPE LEVER POSITION

1 2 3 4 5 - 9

Cut sheet paper See below

52 – 81 gsm X

81 – 128 gsm X

128 – 156 gsm X

Postcard X

Envelope X

Continuous paper See Below

52 - 81 gsm X

81 - 128 gsm X

Carbon paper or Pressure­sensitive paper (40 gsm)

2 part X

3 part X

4 part X

5 part X X

See below

Paper handling > 22

Set the Paper Thickness lever for overall paper thickness as follows:

OVERALL PAPER THICKNESS LEVER POSITION

0.06 – 0.12 mm 1

0.13 – 0.21 mm 2

0.22 – 0.30 mm 3

0.31 – 0.39 mm 4

0.40 – 0.48 mm 5

0.49 – 0.57 mm 6

0.58 – 0.66 mm 7

0.67 – 0.75 mm 8

0.76 – 0.84 mm 9

NOTE

> Printing with lever positions 5 – 9 is not guaranteed.

> If the lever position does not suit the paper thickness, paper feeding and

printing may not work properly.

> Do not print bankbooks to avoid possible pin breakage/ribbon snagging.

> Printing can be carried out with the lever position set to 4 for paper

thickness up to 0.325mm.

> When lever positions 5 - 9 are selected, printing quality for carbon paper

may decline resulting in illegible characters for example.

Paper handling > 23

O

PERATING INSTRUCTIONS

O

PERATOR PANEL

The status/alarm indicators and button switches on the operator panel allow you to check
printer status and control the printer.

I

NDICATORS

INDICATOR STATUS MEANING

SEL ON Printer is on-line i.e. is available to print.

OFF Printer is off-line i.e. is not available to print.

Flashing When flashing together with the ALARM indicator,

ALARM ON Paper end status i.e. no paper present.

OFF Paper present status.

Flashing Paper jam alarm status.

POWER ON Printer power is ON.

OFF Printer power is OFF.

Flashing Low power consumption mode.

printing cannot be resumed at this stage. Turn
the power OFF, verify that the carriage moves
properly, then turn the power ON again.

If the problem is still there after you turn the
power ON again, contact your dealer.

High temperature alarm status.

Media switch alarm status.

When flashing together with the SEL indicator,
printing cannot be resumed at this stage. Turn
the power OFF, verify that the carriage moves
properly, then turn the power ON again.

If the problem is still there after you turn the
power ON again, contact your dealer.

Operating instructions > 24

B

UTTON SWITCHES

SWITCH STATUS FUNCTION

SEL On-line Sets the printer to off-line.

Off-line Sets the printer to on-line and

disalarms the printer.

LF/FF Cut sheet manual mode

On-line

Off-line Feeds paper by one line. Holding

Continuous Forms mode
Online

Offline Holding the button down results

LOAD/PARK Continuous Forms mode

On-line

Off-line If the continuous form is in

Ineffective.

the button down ejects the cut
sheet.

Ineffective.

in continuous form being fed
until first line of next page.

Delivers the continuous form to
the cut position.

If the button is pressed again or
data is received, the original
form position is restored.

position, press to retract the
form to the Pin Tractors.

(If the sprocket holes of the last
page of the form disengage from
the sprocket pins, do not
attempt to eject the paper as a
paper jam may result.)

LOAD/PARK + POWER
ON Switch

LOAD/PARK + LF/FF On-line Ineffective.

Off-line Microfeed (0.14 mm step) down

LOAD/PARK + SEL On-line Ineffective.

Off-line Microfeed (0.14 mm step) up

SEL + LF/FF On-line Ineffective.

Off-line Saves the set paper start

SEL + LOAD/PARK On-line Ineffective.

Off-line Ineffective.

Enters menu mode.

Hold this button combination
down for continuous feeding or
ejecting of paper.

Hold this button combination
down for continuous feeding or
ejecting of paper.

position (first line print position).

Operating instructions > 25

S

ETTING MENU VALUES

The following information explains the printer settings and how you can change them.
Printer items and their values are printed for reference.

C

ONFIRMING CURRENT SETTINGS

To print the current menu settings, use a cut sheet of A4 paper or continuous forms of width
at least 254 mm. In this example, a sheet of A4 paper is used.

1. Set the Paper Type lever to cut sheet mode.

2. To activate menu mode:

(a) Ensure that the printer is powered OFF.

(b) While holding down the LOAD/PARK button set the printer Power Switch to ON.

3. Place the cut sheet on the Paper Tray.

4. Press the LF/FF button and the printer prints out all the menu items currently

selected and their corresponding settings.

5. Exit or proceed to change menu settings:

(a) To exit menu settings confirmation, save the current settings and eject the

paper, press and hold the LOAD/PARK button, then press the LF/FF and the SEL
buttons together.

(b) To change menu settings, see “Menu setting” on page 26.

M

ENU SETTING

NOTE
Before changing menu settings, you may wish to print the current menu
settings as in “Confirming current settings” on page 26.

Set menu item values (printed out for reference as you proceed) as follows:

1. Press LOAD/PARK button and turn the Power ON, to enter the menu mode.

2. Place the cut sheet on the Paper Tray.

3. Press SEL to step forward, and hold LOAD/PARK and press SEL to step backward

through the menu items to the required item.

4. To change the setting for a selected item, press LF/FF to step forward, and press
LOAD/PARK + LF/FF to step backward through the setting values to the required
setting.

5. Repeat steps 3 and 4 as required to change settings for other items.

6. To exit menu setting, press and hold the LOAD/PARK button, then press SEL and LF/

FF together to save the new settings and exit menu setting mode.

NOTE
Switching the printer OFF does not save the new settings.

Operating instructions > 26

M

ENU ITEMS AND SETTINGS

In the menu settings tables below, factory default settings are shown emboldened.

ITEM FUNCTION SETTING

Emulation Mode Select EPSON LQ mode, IBM

PPR mode, or IBM X24 AGM
mode.

Print Mode Select quality of ANK

characters.

Pitch Select character pitch. 10 CPI, 12 CPI, 15 CPI, 17.1

Proportional Spacing Select whether to use

proportional spacing or not.

Style Select either font style. Normal, Italics

Size Select the character scale size. Single, Double

Character Set Select either ANK character

code table.

Language Set Select a language character set. ASCII, French, German,

IBM PPR
IBM AGM

EPSON LQ

LQ Courier

LQ Roman
LQ Swiss
LQ Swiss Bold
LQ Orator
LQ Gothic
LQ Prestige
LQ OCR-A
LQ OCR-B
Utility
HSD

CPI, 20 CPI

Yes
No

Set I

Set II

British, Danish I, Swedish I,
Italian, Spanish I, Japanese,
Norwegian, Danish II, Spanish
II, Latin American, French
Canadian, Dutch, Swedish II,
Swedish III, Swedish IV,
Turkish, Swiss I, Swiss II,
Publisher

Zero Character Select either print font pattern

to receive a zero character
located at 30H in ANK code.

Operating instructions > 27

Unslashed

Slashed

ITEM FUNCTION SETTING

Code Page Select a code page. USA

Canada French
Multilingual
Portugal
Norway
Turke y
Greek_437
Greek_869
Greek_928
Grk_437 CYPRUS
Polska Mazovia
Serbo Croatic I
Serbo Croatic II
ECMA-94
Hungarian CWI
Windows Greek
Windows East Europe
Windows Cyrillic
East Europe Latin II-852
Cyrillic I-855
Cyrillic II-866
Kamenicky(MJK)
ISO Latin 2
Hebrew NC (862)
Hebrew OC
Turkey_857
Latin 5 (Windows Turkey)
Windows Hebrew
Ukrainian
Bulgarian
ISO Latin 6 (8859/10)
Windows Baltic
Baltic_774
KBL-Lithuanian
Cyrillic Latvian
Roman-8
Icelandic-861
Multilingual 858
ISO 8859-15
Greek_737
Asmo449+
Asom708
Arabic864
Windows Arabic
POL1
Macedonian

Slashed Letter 0 Set whether to convert slashed

0 located at 9BH and 9DH in
USA code page or not.

Multi Pass Select the printing direction

when double-height print data
exists in a line.

Rcv Buffer Select size of the received

buffer.

Print Suppress Effective Set whether to enable or

disable a print suppress setup
command.

Auto LF Select whether to perform auto

LF operation or not upon
receiving a CR code.

Operating instructions > 28

Yes

No

Bi-directional

Uni-directional

0, 32 K, 64 K

Yes

No

Yes
No

ITEM FUNCTION SETTING

Auto CR
*IBM PPR only

SI Select Pitch (10CPI)
*IBM PPR/AGM only

SI Select Pitch (12CPI)
*IBM PPR/AGM only

Reset Inhibit Set whether to enable or

Select Language Set
*EPSON only

Impact Mode Select print mode on power on.

Print Direction Command Select the validity of a one-way

Power Saving Set whether to enable or

Select whether to perform auto
CR operation upon receiving a
carriage return command.

Set how to handle an SI
command received in 10 CPI
mode.

Set how to handle an SI
command received in 12 CPI
mode.

disable an initial command.

Set whether to enable or
disable a combination of the
code page setting and the
language setting by menu.

(This item is referred to on
initialisation only by I-PRIME or
power on but not by an
initialisation command.)

print setup command.

disable power save mode.

Yes
No

15 CPI

17.1 CPI

12 CPI

20 CPI

No

Yes

Combined

Code Page Only

Normal

Quiet
Hi Copy

Valid

Invalid

Enable

Disable

Power Save Time Set idle time to enter power

PE Detection Select whether to detect paper

Table Print Set whether to divide a path or

Carriage Position when
cut sheet Gap 1

Carriage Position when
cut sheet Gap > 1

Paper width mode Selects continuous form paper

save mode.

end or not.

not to print on occasions when
printing by the same headpin
continues for 3 in or more in the
same print block.

Selects the carriage position for
cut sheet paper fed (paper
thickness level 1).

Selects the carriage position for
cut sheet paper fed (paper
thickness level 2 or more).

width used. Select Mode1 when

using paper
Mode2 when using paper >5

but <8 inches wide, and Mode3
when using paper less than <5
inches wide.

≥8 inches wide,

5 min, 10 min, 15 min, 30 min,
60 min

OFF

ON

Standard

Special

Left

Middle

Right

Left

Middle

Right

Mode1

Mode2
Mode3

Operating instructions > 29

ITEM FUNCTION SETTING

Continuous paper top LF
adjust Gap1

Continuous paper top LF
adjust Gap2

Continuous paper top LF
adjust Gap3

Selects top LF correction
amount for continuous form
paper, when paper thickness
level is 1 (Gap 1). The positive
range adds correction amounts
to the LF, and the negative
range reduces the correction
amounts to the LF. The amount
of LF is in 1/360 inch
increments.

Selects top LF correction
amount for continuous form
paper, when paper thickness
level is 2 (Gap 2). The positive
range adds correction amounts
to the LF, and the negative
range reduces the correction
amounts to the LF. The amount
of LF is in 1/360 inch
increments.

Selects top LF correction
amount for continuous form
paper, when paper thickness
level is 3 (Gap 3). The positive
range adds correction amounts
to the LF, and the negative
range reduces the correction
amounts to the LF. The amount
of LF is in 1/360 inch
increments.

-3 - -1

0

+3 - +1

-3 - -1

0

+3 - +1

-3 - -1

0

+3 - +1

Continuous paper top LF
adjust Gap4

Line Spacing Select line feed pitch. 6 LPI

Form Tear-Off Select manual or auto as the

Skip Over Perforation Select whether to skip over

Page Length
(Continuous)

Selects top LF correction
amount for continuous form
paper, when paper thickness
level is 4 (Gap 4). The positive
range adds correction amounts
to the LF, and the negative
range reduces the correction
amounts to the LF. The amount
of LF is in 1/360 inch
increments.

method to advance a
continuous form to the form
tear-off position.

perforation or not. (When a skip
over perforation setup
command is received, the
received command is given
priority.)

Select the length of a
continuous form.

-3 - -1

0

+3 - +1

8 LPI

Off
500 ms
1 sec
2 sec

Yes

No

3.5 in, 4 in, 5.5 in, 6 in, 7 in,
8 in, 8.5 in, 11 in, 11 2/3 in,
12 in, 14 in, 17 in, 5 in, 3 in,

3.25 in

Operating instructions > 30

ITEM FUNCTION SETTING

TOF (Continuous) Select the reference position for

the TOF position when auto
loading continuous form paper
from the rear of the printer. (Up
to the mid-section of characters
in the first line.)

Initial Position This is the position of the paper

when the paper is already
loaded at power on. (For
continuous form mode only.)

Auto Eject Position Select a printable area at the

bottom of cut sheets of paper in
cut-paper mode (the character
centre position).

Page Length (Cut Sheet) Select the page length of cut-

paper.

2.12 mm (1/12 in)

4.23 mm (1/6 in)

6.35 mm (1/4 in)

8.47 mm (1/3 in)

10.58 mm (5/12 in)

12.7 mm (1/2 in)

14.82 mm (7/12 in)

16.93 mm (2/3 in)

19.05 mm (3/4 in)

21.17 mm (5/6 in)

23.28 mm (11/12 in)

25.4 mm (1 in)

27.52 mm (13/12 in)
1Chr. Set Pos.

Print

Tea r O F F

6.35 mm (1/4 in)

14.8 mm

3.5 in, 4 in, 5.5 in, 6 in, 7 in, 8
in, 8.5 in, 11 in, 11 2/3 in, 12
in, 14 in, 16.57 in, 5 in, 3 in,

3.25 in

TOF (Cut Sheet) Select the reference position for

Wait Time Select the waiting time between

FF Function
*EPSON only

I-Prime Select whether to print or clear

the TOF position when feeding
cut-paper in manual mode. (Up
to the mid-section of characters
in the first line.)

setting paper on the tray and
feeding it while the printer is
waiting for paper to be fed in
cut-paper manual feed mode.

Set feeding operation upon
receiving an FF code after cut­paper is fed.

buffer contents upon
initialisation by receiving I­PRIME.

2.12 mm (1/12 in)

4.23 mm (1/6 in)

6.35 mm (1/4 in)

8.47 mm (1/3 in)

10.58 mm (5/12 in)

12.7 mm (1/2 in)

14.82 mm (7/12 in)

16.93 mm (2/3 in)

19.05 mm (3/4 in)

21.17 mm (5/6 in)

23.28 mm (11/12 in)

25.4 mm (1 in)

27.52 mm (13/12 in)
1Chr. Set Pos.

500 ms

1 sec
2 sec

Eject

Form Feed

Invalid
Buffer Clear

Buffer Print

Auto Feed XT
*EPSON only

I/F Bi-Direction Set whether to return a device

Set the validity of an Auto Feed
XT signal.

ID or not in accordance with
IEEE1284.

Operating instructions > 31

Valid

Invalid

Enable

Disable

ITEM FUNCTION SETTING

Parity
(Displayed when
connected to a Serial
Interface)

Serial Bits
(Displayed when
connected to a Serial
Interface)

Protocol
(Displayed when
connected to a Serial
Interface)

Diagnostic Test
(Displayed when
connected to a Serial
Interface)

Baud Rate
(Displayed when
connected to a Serial
Interface)

None: Absence of parity bit
Odd: Odd parity
Even: Even parity
Ignore: Do not convert the
character to ox40 in case of
parity error.

Select the data bit length. 7 Bits

Select an I/F Busy control
method.

Ready/Busy: Busy control by a
DTR signal
X-ON/X-OFF: Busy control by a
DC3/DC code
DTR X-On/X-OFF: Busy control
DTR Signal and DC3/DCT
control.

Select to perform input/output
diagnosis of
RS-232C interface signals.

Select to set the Baud rate. 300bps

None

Odd
Even
Ignore

8 Bits

Ready/Busy
X-On/X-OFF

DTR X-ON/X-OFF

No

YES

600bps
1200bps
2400bps
4800bps
9600bps

19,200 bps

DTR Signal
(Displayed when
connected to a Serial
Interface)

Busy Time
(Displayed when
connected to a Serial
Interface)

TOF Adjustment
(Cut Sheet)

Rear Load Adjustment Select an adjustment value for

Cut Position Adjust Select an adjustment value for

Set a method to switch a DTR
signal of a serial interface.

Set the minimum time between
BUSY to READY.

Select an adjustment value for
the reference position in regard
to the TOF position of cut­paper/passbooks.

The position moves to the rear
of the form by [+] and to the
top of the form by [-] in 1/60 in
increments.

the reference position in regard
to the TOF position of a
continuous form.

The position moves to the rear
of the form by [+] and to the
top of the form by [-] in 1/60 in
increments.

the position to cut the end of a
continuous form. (In 1/90 in
increments)

Ready on Power UP

Ready on Select

0.2 sec

1 sec

-7 – -1

0

+7 – +1

-7 – -1

0

+7 – +1

-7 – -1

0

+7 – +1

Operating instructions > 32

ITEM FUNCTION SETTING

Registration Low Adjust the print starting

Registration Normal Adjust the print starting

Registration High1 Adjust the print starting

Registration High2 Adjust the print starting

LF Revise (Cut Sheet) Adjust a line feed amount in

I

NITIALISING MENU SETTINGS

position on printing in the
reverse direction. (The position
moves to the right or left in 1/
720 in increments.)

position on printing in the
reverse direction. (The position
moves to the right or left in 1/
720 in increments.)

position on printing in the
reverse direction. (The position
moves to the right or left in 1/
720 in increments.)

position on printing in the
reverse direction. (The position
moves to the right or left in 1/
720 in increments.)

cut-paper mode.

-10 – -1

0

+10 – +1

-10 – -1

0

+10 – +1

-10 – -1

0

+10 – +1

-10 – -1

0

+10 – +1

-14 – -1

0

+14 – +1

To restore the menu settings to their initial values, carry out the steps below.

NOTE
The values adjusted by the Adjustment menus are not initialised by the
following procedure.

1. Set the Power Switch to OFF.

2. Press and hold down the SEL and LOAD/PARK buttons together then set the Power

Switch to ON.

A

DJUSTING

TOF

POSITION

Use the following procedure to set TOF to accord with the reference position (6.35 mm
(0.25 in)). The reference position refers to the first line of the paper i.e. the position to
which the printer feeds the paper when automatically loading the paper.

NOTE
Adjusting of TOF can be done in cut sheet mode or continuous forms mode.

1. Print out the menu settings of the printer as in “Confirming current settings” on

page 26 and confirm that the TOF (in cut sheet mode or continuous forms mode) is

6.35 mm (0.25 in).

2. Set the Paper Type lever to the required paper type.

3. When continuous forms are used, place the paper on the Pin Tractor.

For cut sheet mode, do not insert the paper at this stage.

4. In continuous forms mode, press the LOAD/PARK button.

In cut sheet manual feeding mode, press the LOAD/PARK button and place the paper
on the Paper Tray.

Operating instructions > 33

After the paper has started to be taken into the printer, continue to press the LOAD/
PARK button and the paper is taken into the 6.35 mm (0.25 in) position.

5. Align the paper with the first print line position as follows:

In off-line mode, press the following buttons to adjust the first printing line:

To feed the paper forward by a small amount, hold down the LOAD/PARK button and
then press the SEL button.

To feed the paper backward by a small amount, hold down the LOAD/PARK button
and press the LF/FF button.

NOTE
If the specified correction range is more than +-7/60 in, the ALARM indicator
flashes and the paper cannot be moved.

6. When the paper is positioned at the required TOF, release the buttons in Step 5
above.
To save this position as the TOF, press and hold the SEL button and then press the
LF/FF button.

P

RINTER SETTINGS

P

RINTER IMPACT MODE

When switched ON, the printer enters the impact mode selected in the menu. You can
change this to normal speed, quiet printing or Emphasis printing.

Emphasis printing

CAUTION!

Do not use emphasis printing if performing horizontal tab character
printing on thin paper as the paper may become damaged.

Use this for printing multipart forms.

You have to set emphasis printing by using the menus to set Impact Mode to Hi Copy as
described in “Menu setting” on page 26.

NOTE

> If the paper on top is so thick that duplication on the paper below it fails,

use emphasis printing.

> In emphasis printing mode, printing is carried out twice.

> The print may become blurred if high density characters and graphics are

printed using a new ribbon.

> In emphasis mode, ensure that the paper is flat to avoid possible printing

errors.

Operating instructions > 34

T

ROUBLESHOOTING

C

LEARING PAPER JAMS

CUT

SHEET PAPER JAMMED IN PRINTER

Do not carry out any operations inside the printer with the Power
Switch set to ON.

1. Set the Power Switch to OFF.

2. Open the Top Cover.

WARNING!

3. Set the Paper Thickness lever to the Replace Ribbon position (position 9).

WARNING!

The Print Head may be hot after printing. Allow it to cool before
touching it.

4. Hold (1) and lift the paper feed guide (2) and slide it along the rails in the direction

indicated by the arrows until it locks into position.

2

1

Troubleshooting > 35

5. Move the Print Head away from the paper.

6. Pull the cut sheet out from the front or rear of the printer.

7. If a paper fragment remains inside the printer, use forceps to grip and extract it.

8. Hold (1) and lift the paper feed guide (2) and slide it along the rails in the direction

indicated by the arrows until it locks back into position.

2

1

9. When the paper jams are cleared, close the printer Top Cover.

10. Set the Power Switch to ON.

Troubleshooting > 36

C

ONTINUOUS FORMS JAMMED IN PRINTER

WARNING!

Do not carry out any operations inside the printer with the Power
Switch set to ON.

1. Set the Power Switch to OFF.

2. Tear off any unprinted continuous forms.

3. Raise each Pin Tractor cover (1) and remove the continuous forms from the Pin

Trac t ors .

4. Pull the continuous sheet from front or rear of the printer.

5. Set the Power Switch to ON.

Troubleshooting > 37

R

ESPONDING TO ALARM CONDITIONS

Use the following table for guidance on how to respond to indicated alarm conditions.

INDICATOR ALARM MEANINGS AND ACTIONS

SEL ALARM

OFF ON Paper has run out. Add paper and press the SEL button.

OFF Flashing The Paper Type lever is wrongly set for the type of paper in

use. Press the SEL button and set the Paper Type lever to the
correct position.

OFF Flashing Problem with cut sheet feeding. Remove the cut sheet.

Flashing ON Print data is received but printing does not start because no

Flashing Flashing Printing cannot be resumed at this stage. Turn the power OFF,

R

ESPONDING TO GENERAL PROBLEMS

paper is being fed. Insert paper.

verify that the carriage moves properly, then turn the power
ON again.

If the problem is still there after you turn the power ON again,
contact your dealer.

Use the following table to help you to identify symptoms with possible causes and take
suggested remedial actions.

PROBLEM CAUSE ACTION

No power

No power The power cable is not

properly connected.

Power outlet problem or
power outage.

No printing takes place

Check the power cable is
properly connected at both
power outlet and printer.

Plug another appliance into
this outlet to check if it
works.

SEL indicator is unlit. The printer driver is not

SEL indicator is illuminated
but no printing takes place.

The print head is moving but
no printing takes place.

installed properly.

The printer has just stopped
printing.

There is no paper in the
printer.

Inrterface cable is
disconnected.

Wrong interface cable has
been used.

The ribbon cartridge has not
been installed.

Troubleshooting > 38

Re-install the printer driver
correctly.

Press the SEL button.

Load paper.

Reconnect the interface
cable.

Use correct interface cable.

Install the ribbon cartridge.

PROBLEM CAUSE ACTION

Print position offset

The horizontal printing
position is offset.

Printing slows down

Print direction changes
suddenly to unidirectional.

PE warning

The print carriage does not
operate.

Print blurring

The characters are too pale to
display properly on the
paper.

The start position may
change after the printer is
powered on.

When the print head
overheats, the printer
automatically starts
unidirectional split printing.

There is contamination on the
carriage shaft.

The Paper Thickness lever
position does not match the
paper.

The printer is set to print at
high speed.

When the printer is powered
ON, switch from off-line
mode to on-line mode by
pressing the SEL button.
Reset the start position. You
must set the Power Switch to
OFF before you change the
start position.

When the print head
temperature drops
sufficiently, the printer will
return to its original
operation.

Clean any paper dust and
contamination from the
carriage with a dry cloth.

Correct the Paper Thickness
lever setting.

Set the speed to normal.

The ribbon has reached its
end of life.

The ribbon cartridge is not
installed correctly.

The ribbon has been wound
incorrectly.

The ribbon is not transferring
properly.

A line of print is missing. Broken wire pins. Contact your dealer.

The printout differs from the screen display.

Printout of completely
different characters or
symbols.

Incorrect print setup for the
user application.

The application control codes
for the previous print
operation are still enabled.

The input application control
signal is not correct.

The interface cable is not
properly connected.

Replace the ribbon by a new
one.

Reinstall the ribbon cartridge
correctly.

Replace the ribbon cartridge
by a new one.

Replace the ribbon cartridge
by a new one.

Reselect print setup for the
applications according to
priority.

Initialise the printer.

Print in hex dump mode and
verify the data content. Make
corrections in the application.

Reconnect the cable
correctly.

Troubleshooting > 39

PROBLEM CAUSE ACTION

Too high or too low TOF
(where printing starts).

Too large or small left and/or
right margins.

When continuous forms are
used, the content of a single
form is printed on two forms.

When cut sheets are used,
the content of a single sheet
is printed on two sheets.

The TOF is not correctly
selected.

The left or right margin is not
correctly selected.

The paper length selected in
the application does not
match the physical paper
length.

The paper setting selected in
the application does not
match the physical paper
size.

Initialise the printer.

Select correct TOF for cut
sheet and continuous forms.

Select the first-line print
position and adjust the paper
top position.

Reselect the margin correctly
in the application.

Incorrect positions of the
Paper Guide or Pin Tractors.
Select and adjust the position
again depending on the paper
type.

Reselect the left and right
margins correctly in the
application.

Match the paper length
selected in the application
with the physical paper
length in use.

Match the paper setting
selected in the application
with the physical paper in
use.

The content of a single line is
printed in two lines.

When continuous forms are
used, several blank lines
appear in the printout.

Broken and uneven vertical
lines.

Too large or small line
spacing.

Split print

Blanks appear in graphic
printout.

Blanks or deformed
characters appear in double
height type or other extended
types.

It does not match the lines
per page as the printer
automatically detected.

The left and/or right margins
are not correctly selected.

Tear-off perforation spacing
is selected.

This may happen in
bidirectional printing.

Line spacing is not selected
correctly.

This is a paper feed error,
which is especially notable in
printing regular characters.

This is a paper feed error due
to line feeding in printing a
single character.

Leave enough top and bottom
margin in the application.

Correct the cut sheet LF
adjustment.

Reselect the left and right
margins correctly in the
application.

Cancel tear-off perforation
spacing.

Use Print Registration in the
adjustment mode to adjust.

Reselect line spacing
correctly in the application.

This is not a failure.

This is not a failure.

Use the printer's built-in fonts
when you print important
documents or bills.

Troubleshooting > 40

PROBLEM CAUSE ACTION

Improper cut sheet feed

No paper feed.

Continuous forms instead of
cut sheets are fed.

Paper distortion.

Unable to eject.

Improper continuous forms feed.

No line feed, and no paper
feed.

Paper distortion or jam. Forms are loaded with their

Sheets are located off the
paper guide.

Sheets are not loaded to the
end.

The printer is in the
continuous forms mode.

Sheets are not loaded to the
end, or they are not inserted
straight.

Paper with wrinkles, folds or
other defects.

Paper not specified for the
printer.

The LF/FF

Paper is off the Pin Tractors. Reload paper correctly.

The adjust lever position does
not match the paper type.

left holes out of line with the
right ones.

button is pressed.

Load sheets with their left
edges against the paper
guide.

Load sheets to the end.

Eject the continuous forms
and select cut sheet mode for
the printer.

Load sheets to the end.

Change paper.

Use paper types specified for
the printer.

Press the LOAD/PARK button.

Set the adjust lever to the
correct position.

Load forms with their left
holes in line with the right
ones.

Inadequate distance between
the left and right Pin
Tractors, making for loose
paper.

Skew paper feeding. Move the paper to make it

Paper movement is blocked. Remove the blockage.

Paper source is too far from
the printer.

Paper not specified for the
printer.

Several blank lines appear in
the printout.

The selected skip over
perforation spacing does not
match the physical tear-off
perforation positions.

Abnormal switchover between cut sheet and continuous forms modes.

No cut sheet feed. The printer is in continuous

Skip over perforation spacing
is selected.

The paper length selected in
the application does not
match the physical paper
length.

forms mode.

Relocate the Pin Tractors to
tighten the paper.

straight.

Move the paper source nearer
to the printer.

Use paper types specified for
this printer.

Cancel the skip over
perforation spacing.

Match the paper length
selected in the application
with the physical paper
length in use.
Select the paper length in
number of lines in the
application.

Set the Paper Type lever to
cut sheet mode.

No continuous forms feed. The printer is in cut sheet

mode.

Troubleshooting > 41

Set the Paper Type lever to
continuous forms mode.

PROBLEM CAUSE ACTION

Paper feed operations for
both cut sheets and
continuous forms are
actuated.

The cut sheet is not ejected. Eject the cut sheet.

Troubleshooting > 42

C

LEANING YOUR PRINTER

To keep your printer in good operating condition, you are advised to clean it regularly.

WARNING!

Set the printer Power Switch to OFF and disconnect the power
cable from the printer before cleaning the printer.

P

RINTER EXTERIOR

CAUTION!

Keep the Top Cover closed to avoid the possibility of detergent
entering the printer

Clean the exterior of the printer as required, but at least every six months or 300 hours of
operation, whichever comes first.

1. Moisten a piece of cotton cloth with diluted neutral detergent and carefully wipe the
printer exterior.

P

RINTER INTERIOR

WARNING!

As the print head becomes hot during printing, allow it to cool
before carrying out any cleaning inside the printer.
Do not use any flammable solvents for cleaning the printer to avoid
any risk of fire or electric shock.

Clean the interior of the printer every 6 months or 300 hours of operation, whichever comes
first.

Cleaning your printer > 43

Using a soft cloth, cotton swabs and a vacuum cleaner, clean the interior of the printer as
follows:

2

1

WHERE TO CLEAN WHAT TO CLEAN

The carriage (1) and the area
around it

The paper travel surface (2)

Clean and remove paper
waste, dirt, dust and ribbon
shreds.

CAUTION!

When you clean the interior of the printer with a vacuum cleaner,
do not attempt to clean any parts smaller than the suction nozzle.

Do not clean any interior working parts with the suction nozzle to
avoid possible damage to the printer.

Cleaning your printer > 44

C

ONSUMABLES AND ACCESSORIES

C

ONSUMABLES

When the printed image becomes faint or incomplete, replace the ribbon cartridge.

C

HANGING A RIBBON CARTRIDGE

CAUTION!

Only use genuine Original consumables to ensure the best quality
and performance from your hardware. Non Original products may
damage your printer’s performance and invalidate your warranty.

WARNING!

Do not change the ribbon cartridge with the Power Switch set to
ON.

1. Set the Power Switch to OFF.

2. Set the Paper Thickness lever to Replace Ribbon (position 9) and open the Top

Cover.

WARNING!

The print head and area around it may be hot after printing. Allow
it to cool down before touching it.

3. Move the carriage (1) to the center (2) for ribbon replacement position.

2

1

Consumables and accessories > 45

4. Hold (1) and lift the paper sheet guide (2) and slide it along the rails in the direction
indicated by the arrow until it locks into position.

2

1

5. Hold the ribbon cartridge (1) with your fingers pressing on its ribbon guide (2) and
slope it up and out to remove it from the carriage.

1

2

6. Holding the ribbon cartridge (1) close to both ends, slope it up and out until it
unlocks then remove it along the direction indicated by the arrows.

1

7. Dispose of the cartridge in accordance with your local guidelines.

Consumables and accessories > 46

8. Remove the new ribbon cartridge from its wrapping and note the position of the
Ribbon Guide (1), Knob (2) and Pin (3).

1

2

3

9. In the direction indicated by the arrows, insert the pins at both ends of the ribbon
cartridge (1) into the U grooves (2) in the printer until the ribbon cartridge is fully
locked.

2

2

1

NOTE
It may be easier to mount the ribbon cartridge in place if you align it with the
topside of the grooves. Also, a slightly loose ribbon may make it easier to
mount the ribbon cartridge.

10. Hold the ribbon cartridge (1) with your fingers pressing on its ribbon guide (2) and
slope it downward until the ribbon guide (2) comes in line with the U slot at the top
of the cartridge.

1

2

Consumables and accessories > 47

11. Turn the knob (1) clockwise (in the direction of the arrow) to wind up the ribbon.

1

CAUTION!

> Do not turn the knob anticlockwise as the ribbon might jam.
> Make sure that the ribbon is not twisted or damaged when it goes

through the gap between the Print Head and the ribbon guide.

12. Hold (1) and lift the paper feed guide (2) and slide it along the rails in the direction

indicated by the arrows until it locks back into position.

2

1

13. Close the printer Top Cover.

14. Set the Paper Thickness lever to match the paper being used. (See “Setting the

Paper Thickness lever” on page 22.)

15. Set the printer Power Switch to ON.

C

ONSUMABLE ORDER INFORMATION

ITEM LIFE ORDER NO.

Ribbon cartridge
(Black)

2 million characters 43821103

Consumables and accessories > 48

S

PECIFICATIONS

ITEM SPECIFICATION

Model No. D22501B

Print method Impact dot matrix

Print head 24 pins, 0.2 mm (0.0079 in) diameter

Print direction Bi-directional, Unidirectional, short-line-seeking

Print speed

High Speed Draft (HSD)
Letter Quality (LQ)
Utility

Line Feed (LF) time Approximately 65 ms per line for LF of 4.23 mm (1/6

Form Feed (FF) speed Approximately 114.3 mm/s (4.5 in/s)

printing

333cps @ 10 cpi
83cps @ 10 cpi
250cps @ 10 cpi

in)

Paper feed control Paper feed: yes

Duplication capability Continuous forms: the original page +4 more pages

Feeding direction Feed forward

Feeding mode Friction feed mode (front)

Continuous forms tape tail detection
method

Character sets Standard ASCII

Cut-sheet paper

Paper width
Paper length
Single-part Weight
Number of copies
Thickness

Vertical tab: yes
Direct line feed: yes

(total maximum paper thickness less than 0.325mm)

Cut sheet: the original page +4 more pages (total
maximum paper thickness less than 0.325mm)

Feed backward

Pin tractor feed mode (rear)

Detected when remaining paper is approximately

14.8mm long. It can, however, print till about 6.35 mm
from the paper bottom (measured at the centre of the
characters).

(The print accuracy of the last page cannot be
guaranteed.)

Epson (Italics/Graphics)
IBM (Set1/Set2)
Windows Code Page

90 to 257mm (3.54 to 10.12in)
70 to 364 mm (2.76 to 14.33 in)
52 to 156gsm
Original plus 4copies

0.325mm (0.012in) maximum

Specifications > 49

ITEM SPECIFICATION

Continuous Paper

Paper width
Paper length
Single-part Weight
Pressure-sensitive Weight
Number of copies
Thickness
Multipart-carbon-lined or multipart­interleaf Weight
Number of copies
Thickness

Original OKI cartridge ribbon

Ink color
Ribbon life

Print head life 300 million dots per pin.

Printer Life 3 Years

Dimensions 349mm(W) x 290mm(D) x 180mm(H)

Weight 4 kg

Power rating

Voltage
Frequency

76.2 to 254mm (3 to 10in)

76.2 to 355.6 mm (3 to 14 in)
52 to 128 gsm
30 to 40 gsm standard
Original plus 4 copies

0.06 to 0.16mm maximum
30 to 40 gsm standard

Original plus 4 copies

0.325mm (0.012in) maximum
Multiple-part paper should be fastened by spot-pasting
or crimping on both sides, and should be free of
wrinkles.

Black
2 million characters (Utility mode)

220 – 240V ± 10%
50/60 Hz ± 2Hz

Power consumption

Operation
Standby mode
Powersave mode

Power cable 3 - core AC power cable, 1.8 m length

Interfaces Bi-directional parallel, IEEE1284-1994

Dust and corrosion Use the printer in a general office environment.

Environmental conditions

Operating

Storage

Standard usage

Average power on time
Average printing time

Noise level The acoustic noise of this product is less than 58dB (A)

Typ. 45W (ISO/IEC1056/Letter)
15 W

2.5W

USB 2.0
RS-232C

5°C – 40°C, 30% – 85% RH (Testing condition for
print precision: 15°C – 30°C, 40% – 70%RH)

-20°C – 60°C, 0% – 95% RH

When the printer is stored, it should be in its original
packaging, with no moisture formation.

200 h/month
50 h/month (text density on page: 35%)

as measured in accordance with EN ISO 7779.

Specifications > 50

I

NDEX

A

alarm indications................... 38

aligning perforations ............. 21

B

button switches..................... 25

C

cleaning

exterior

interior .............................. 43

............................. 43

D

drivers................................... 14

E

ejecting paper

continuous forms

cut sheet........................... 17

emphasis printing ................. 34

.............. 20

F

fault finding........................... 38

I

indicators .............................. 24

interface

parallel

.............................. 13

serial................................. 13

USB................................... 13

T

test page............................... 14

TOF

saving

............................... 34

setting .............................. 33

U

user guide

list

...................................... 7

printing............................... 8

L

loading paper

continuous forms

cut sheet........................... 16

.............. 18

M

menu mode

activate menu mode

menu settings

changing

confirming ........................ 26

initialising ......................... 33

list..................................... 27

........................... 26

......... 26

P

paper jams

continuous forms

cut sheet........................... 35

printer

location

parts ...................................9

test print........................... 12

printing files .......................... 15

............................. 10

.............. 37

R

ribbon

changing

ordering ............................ 48

........................... 45

S

setting paper thickness ......... 22

specifications......................... 49

switching ON ......................... 11

Index > 51

OKI P

Oki Systems (UK) Limited

550 Dundee Road
Slough Trading Estate
Slough, SL1 4LE

Tel:[phone]
Fax:[phone]
http://www.okiprintingsolutions.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex
Tallaght, Dublin 24, Ireland

Tel:[phone]
Fax:[phone]
http://www.oki.ie

OKI Systems - Northern Ireland

40 Sydenham Park
Belfast, BT4 1PW

Tel:[phone]
http://www.oki.ie

Technical Support for all Ireland:
Tel:[phone]
Fax:[phone]
E-mail: [e-mail]

Oki Data Corporation

4-11-22 Shibaura, Minato-ku, Tokyo
108-8551, Japan

Tel:[phone]
Fax:[phone]
http://www.okidata.co.jp

Oki Data (Singapore) Pte. Ltd.

78 Shenton Way, #09-01,
Singapore 079120

Tel:[phone]
Fax:[phone]
http://www.okidata.com.sg

RINTING SOLUTIONS CONTACT DETAILS

Oki Systems (Thailand) Ltd.

1168/81-82 Lumpini Tower,
27th Floor, Rama IV Rd.,
Tungmahamek, Sathorn,
Bangkok 10120

Tel: [phone]
Fax :[phone]
http://www.okisysthai.com/oki

Oki Hong Kong Limited

Unit 607, 6/F, Island Place Tower,
510 Kings Road, North Point,
Hong Kong

Tel: [phone]
Fax: [phone]

The IPL Group

146 O'Riordan Street
Mascot NSW 2020 Australia

Tel : [phone]
Fax : [phone]
http://www.oki.com.au

Comworth Systems Ltd.

10 Constellation Drive Mairangi Bay,
Auckland, New Zealand

Tel:[phone]
Fax:[phone]
http://www.comworth.co.nz

Oki Data(S) P Ltd. Malaysia Rep
Office

Suite 21.03, 21st Floor Menara IGB,
Mid Valley City,
Lingkaran Syed Pura 59200,
Kuala Lumpur, Malaysia

Tel: [phone]
Fax: [phone]

Oki Printing Solutions contact details > 52

Oki Europe Limited

Blays House
Wick Road
Egham
Surrey TW20 0HJ
United Kingdom

Tel: [phone]
Fax: [phone]

www.okiprintingsolutions.com

07101601 iss.1