Oki MB780, MB790 USER GUIDE
Monochrome Laser MFP
User's Guide
MB780
MB790b
MB790f
August 2010
Machine type(s):
4548, 4566, 4567, 4568, 5535, 7462
Model(s):
aa1, aa2, bb1, bb2, bd1, bd2, b01, b02, cc1, cc2, dn, dn1, dn2, dt1, dt2, f01, f02, fd1, fd2, g01, g02, g61, g62, g71, g72, g81, g82, g91, g92, gb1, gb2, gf1, gf2, gn1,
gn2, gs1, gs2, gt1, gt2, mn1, n01, n02, s01, s02, sd1, sd2, t01, t02, tb1, tb2, tf1, tf2, ts1, ts2, 0A1, 0A5, 031, 035, 2A1, 2A2, 2A5, 2A6, 231, 232, 235, 236, 4A2, 4A6, 432,
436, 2AK, 4AK
Contents
Safety information...........................................................................12
Learning about the printer.............................................................14
Printer configurations........................................................................................................................................................14
Selecting a location for the printer...............................................................................................................................14
Basic functions of the scanner........................................................................................................................................15
Understanding the ADF and scanner glass................................................................................................................16
Understanding the printer control panel...................................................................................................................17
Understanding the home screen...................................................................................................................................18
Using the touch-screen buttons....................................................................................................................................20
Additional printer setup..................................................................24
Installing internal options................................................................................................................................................24
Available internal options............................................................................................................................................................ 24
Accessing the system board to install internal options .................................................................................................... 25
Installing a memory card ............................................................................................................................................................. 27
Installing a flash memory or firmware card........................................................................................................................... 28
Installing an Internal Solutions Port......................................................................................................................................... 31
Installing a printer hard disk ....................................................................................................................................................... 37
Installing a fax card ........................................................................................................................................................................ 41
Attaching cables..................................................................................................................................................................43
Verifying printer setup.......................................................................................................................................................44
Printing a menu settings page................................................................................................................................................... 44
Printing a network setup page .................................................................................................................................................. 45
Setting up the printer software......................................................................................................................................45
Installing printer software ........................................................................................................................................................... 45
Updating available options in the printer driver................................................................................................................. 46
Setting up wireless printing.............................................................................................................................................47
Information you will need to set up the printer on a wireless network...................................................................... 47
Installing the printer on a wireless network (Windows) ................................................................................................... 47
Installing the printer on a wireless network (Macintosh)................................................................................................. 49
Installing the printer on a wired network...................................................................................................................52
Changing port settings after installing a new network Internal Solutions Port...........................................55
Setting up serial printing..................................................................................................................................................57
Setting up the printer to fax............................................................................................................................................59
Choosing a fax connection.......................................................................................................................................................... 59
Using an RJ11 adapter .................................................................................................................................................................. 60
Contents
2
Connecting directly to a telephone wall jack in Germany............................................................................................... 63
Connecting to a telephone ......................................................................................................................................................... 64
Connecting to an answering machine.................................................................................................................................... 65
Connecting to a computer with a modem............................................................................................................................ 67
Setting the outgoing fax name and number........................................................................................................................ 68
Setting the date and time............................................................................................................................................................ 68
Turning Daylight Saving Time on ............................................................................................................................................. 69
Loading paper and specialty media.............................................70
Setting the Paper Size and Paper Type........................................................................................................................70
Configuring Universal paper settings..........................................................................................................................70
Loading the standard or optional 250-sheet or 550-sheet tray..........................................................................71
Loading the 2000-sheet tray...........................................................................................................................................74
Loading the multipurpose feeder.................................................................................................................................78
Loading the envelope feeder..........................................................................................................................................80
Linking and unlinking trays.............................................................................................................................................82
Linking trays...................................................................................................................................................................................... 82
Unlinking trays ................................................................................................................................................................................. 82
Assigning a custom paper type name..................................................................................................................................... 83
Changing a Custom Type <x> name ....................................................................................................................................... 83
Paper and specialty media guidelines.........................................85
Paper guidelines..................................................................................................................................................................85
Paper characteristics...................................................................................................................................................................... 85
Unacceptable paper ...................................................................................................................................................................... 86
Selecting paper................................................................................................................................................................................ 86
Selecting preprinted forms and letterhead........................................................................................................................... 86
Using recycled paper and other office papers ..................................................................................................................... 87
Storing paper........................................................................................................................................................................87
Supported paper sizes, types, and weights...............................................................................................................88
Paper sizes supported by the printer ...................................................................................................................................... 88
Paper types and weights supported by the printer........................................................................................................... 90
Paper types and weights supported by the output bins ................................................................................................. 90
Copying...............................................................................................92
Making copies.......................................................................................................................................................................92
Making a quick copy...................................................................................................................................................................... 92
Copying using the ADF................................................................................................................................................................. 92
Copying using the scanner glass .............................................................................................................................................. 93
Copying photos....................................................................................................................................................................93
Copying on specialty media............................................................................................................................................93
Contents
3
Making transparencies.................................................................................................................................................................. 93
Copying to letterhead................................................................................................................................................................... 94
Customizing copy settings...............................................................................................................................................94
Copying from one size to another............................................................................................................................................ 94
Making copies using paper from a selected tray ................................................................................................................ 95
Copying a document that contains mixed paper sizes..................................................................................................... 95
Copying on both sides of the paper (duplexing) ................................................................................................................ 96
Reducing or enlarging copies .................................................................................................................................................... 96
Adjusting copy quality.................................................................................................................................................................. 97
Collating copies............................................................................................................................................................................... 97
Placing separator sheets between copies ............................................................................................................................. 98
Copying multiple pages onto a single sheet ........................................................................................................................ 98
Creating a custom job (job build) ............................................................................................................................................. 99
Job interrupt.......................................................................................................................................................................100
Placing information on copies.....................................................................................................................................100
Placing the date and time at the top of each page ..........................................................................................................100
Placing an overlay message on each page..........................................................................................................................100
Canceling a copy job........................................................................................................................................................101
Canceling a copy job while the document is in the ADF ...............................................................................................101
Canceling a copy job while copying pages using the scanner glass .........................................................................101
Canceling a copy job while the pages are being printed ..............................................................................................101
Understanding the copy screens and options.......................................................................................................101
Copy from ........................................................................................................................................................................................101
Copy to .............................................................................................................................................................................................102
Scale...................................................................................................................................................................................................102
Darkness...........................................................................................................................................................................................102
Content.............................................................................................................................................................................................102
Sides (Duplex) ................................................................................................................................................................................102
Collate...............................................................................................................................................................................................103
Options .............................................................................................................................................................................................103
Improving copy quality...................................................................................................................................................104
E-mailing..........................................................................................105
Getting ready to e-mail...................................................................................................................................................105
Setting up the e-mail function.................................................................................................................................................105
Configuring the e-mail settings...............................................................................................................................................106
Creating an e-mail shortcut...........................................................................................................................................106
Creating an e-mail shortcut using the Embedded Web Server ...................................................................................106
Creating an e-mail shortcut using the touch screen........................................................................................................106
E-mailing a document.....................................................................................................................................................107
Sending an e-mail using the touch screen..........................................................................................................................107
Sending an e-mail using a shortcut number ......................................................................................................................107
Sending an e-mail using the address book .........................................................................................................................107
Contents
4
Customizing e-mail settings.........................................................................................................................................108
Adding e-mail subject and message information.............................................................................................................108
Changing the output file type..................................................................................................................................................108
Canceling an e-mail..........................................................................................................................................................109
Understanding e-mail options.....................................................................................................................................109
Original Size ....................................................................................................................................................................................109
Sides (Duplex) ................................................................................................................................................................................109
Orientation ......................................................................................................................................................................................109
Binding .............................................................................................................................................................................................109
E-mail Subject ................................................................................................................................................................................109
E-mail File Name............................................................................................................................................................................110
E-mail Message ..............................................................................................................................................................................110
Resolution........................................................................................................................................................................................110
Send As.............................................................................................................................................................................................110
Content.............................................................................................................................................................................................110
Advanced Options........................................................................................................................................................................110
Faxing...............................................................................................112
Sending a fax......................................................................................................................................................................112
Sending a fax using the printer control panel....................................................................................................................112
Sending a fax using the computer .........................................................................................................................................113
Creating shortcuts............................................................................................................................................................113
Creating a fax destination shortcut using the Embedded Web Server.....................................................................113
Creating a fax destination shortcut using the touch screen.........................................................................................114
Using shortcuts and the address book......................................................................................................................114
Using fax shortcuts.......................................................................................................................................................................114
Using the address book..............................................................................................................................................................114
Customizing fax settings................................................................................................................................................115
Changing the fax resolution .....................................................................................................................................................115
Making a fax lighter or darker ..................................................................................................................................................115
Sending a fax at a scheduled time..........................................................................................................................................116
Viewing a fax log...........................................................................................................................................................................116
Blocking junk faxes.......................................................................................................................................................................116
Canceling an outgoing fax.............................................................................................................................................117
Canceling a fax while the original documents are still scanning ................................................................................117
Canceling a fax after the original documents have been scanned to memory .....................................................117
Understanding fax options............................................................................................................................................117
Original Size ....................................................................................................................................................................................117
Content.............................................................................................................................................................................................118
Sides (Duplex) ................................................................................................................................................................................118
Resolution........................................................................................................................................................................................118
Darkness...........................................................................................................................................................................................118
Advanced Options........................................................................................................................................................................118
Contents
5
Improving fax quality.......................................................................................................................................................119
Holding and forwarding faxes......................................................................................................................................119
Holding faxes..................................................................................................................................................................................119
Forwarding a fax ...........................................................................................................................................................................120
Scanning to an FTP address.........................................................121
Scanning to an FTP address..........................................................................................................................................121
Scanning to an FTP address using the keypad ..................................................................................................................121
Scanning to an FTP address using a shortcut number....................................................................................................122
Scanning to an FTP address using the address book ......................................................................................................122
Creating shortcuts............................................................................................................................................................122
Creating an FTP shortcut using the Embedded Web Server.........................................................................................122
Creating an FTP shortcut using the touch screen.............................................................................................................123
Understanding FTP options..........................................................................................................................................123
Original Size ....................................................................................................................................................................................123
Sides (Duplex) ................................................................................................................................................................................123
Orientation ......................................................................................................................................................................................123
Binding .............................................................................................................................................................................................123
Resolution........................................................................................................................................................................................124
Send As.............................................................................................................................................................................................124
Content.............................................................................................................................................................................................124
Advanced Options........................................................................................................................................................................124
Improving FTP quality.....................................................................................................................................................125
Scanning to a computer or flash drive......................................126
Scanning to a computer.................................................................................................................................................126
Scanning to a flash drive................................................................................................................................................127
Understanding scan profile options..........................................................................................................................127
Quick Setup.....................................................................................................................................................................................127
Format Type....................................................................................................................................................................................128
Compression...................................................................................................................................................................................128
Default Content .............................................................................................................................................................................128
Color ..................................................................................................................................................................................................128
Original Size ....................................................................................................................................................................................128
Orientation ......................................................................................................................................................................................128
Sides (Duplex) ................................................................................................................................................................................128
Darkness...........................................................................................................................................................................................129
Resolution........................................................................................................................................................................................129
Advanced Imaging .......................................................................................................................................................................129
Improving scan quality...................................................................................................................................................129
Contents
6
Printing.............................................................................................130
Printing a document........................................................................................................................................................130
Printing on specialty media...........................................................................................................................................130
Tips on using letterhead.............................................................................................................................................................130
Tips on using transparencies ....................................................................................................................................................131
Tips on using envelopes.............................................................................................................................................................131
Tips on using labels......................................................................................................................................................................132
Tips on using card stock .............................................................................................................................................................132
Printing confidential and other held jobs................................................................................................................133
Holding jobs in the printer ........................................................................................................................................................133
Printing confidential and other held jobs from Windows .............................................................................................133
Printing confidential and other held jobs from a Macintosh computer...................................................................134
Printing from a flash drive..............................................................................................................................................135
Printing information pages...........................................................................................................................................136
Printing a directory list................................................................................................................................................................136
Printing the print quality test pages ......................................................................................................................................136
Canceling a print job........................................................................................................................................................136
Canceling a print job from the printer control panel ......................................................................................................136
Canceling a print job from the computer ............................................................................................................................137
Clearing jams...................................................................................139
Avoiding jams.....................................................................................................................................................................139
Understanding jam numbers and locations...........................................................................................................140
200 and 201 paper jams.................................................................................................................................................140
202 paper jam.....................................................................................................................................................................142
230–239 paper jams.........................................................................................................................................................143
240–249 paper jams.........................................................................................................................................................144
250 paper jam.....................................................................................................................................................................145
260 paper jam.....................................................................................................................................................................146
270–279 paper jams.........................................................................................................................................................146
280–282 paper jams.........................................................................................................................................................146
283 staple jams..................................................................................................................................................................147
290–294 paper jams.........................................................................................................................................................149
Understanding printer menus.....................................................151
Menus list.............................................................................................................................................................................151
Paper menu.........................................................................................................................................................................152
Default Source menu...................................................................................................................................................................152
Paper Size/Type menu ................................................................................................................................................................152
Contents
7
Configure MP menu.....................................................................................................................................................................155
Envelope Enhance ........................................................................................................................................................................156
Substitute Size menu...................................................................................................................................................................156
Paper Texture menu ....................................................................................................................................................................156
Paper Weight menu.....................................................................................................................................................................158
Paper Loading menu ...................................................................................................................................................................159
Custom Types menu....................................................................................................................................................................160
Custom Names menu..................................................................................................................................................................161
Custom Scan Sizes menu ...........................................................................................................................................................161
Custom Bin Names menu ..........................................................................................................................................................161
Universal Setup menu.................................................................................................................................................................162
Bin Setup menu .............................................................................................................................................................................162
Reports menu.....................................................................................................................................................................163
Network/Ports menu.......................................................................................................................................................165
Active NIC menu............................................................................................................................................................................165
Standard Network or Network <x> menus .........................................................................................................................165
SMTP Setup menu ........................................................................................................................................................................167
Network Reports menu ..............................................................................................................................................................168
Network Card menu.....................................................................................................................................................................168
TCP/IP menu ...................................................................................................................................................................................168
IPv6 menu........................................................................................................................................................................................170
Wireless menu................................................................................................................................................................................170
AppleTalk menu ............................................................................................................................................................................171
NetWare menu...............................................................................................................................................................................171
LexLink menu .................................................................................................................................................................................172
Standard USB menu.....................................................................................................................................................................172
Parallel <x> menu.........................................................................................................................................................................174
Serial <x> menu ............................................................................................................................................................................176
Security menu....................................................................................................................................................................178
Miscellaneous menu....................................................................................................................................................................178
Confidential Print menu.............................................................................................................................................................179
Disk Wiping menu ........................................................................................................................................................................180
Security Audit Log menu ...........................................................................................................................................................181
Set Date/Time menu....................................................................................................................................................................182
Settings menu....................................................................................................................................................................182
General Settings menu ...............................................................................................................................................................182
Copy Settings menu ....................................................................................................................................................................190
Fax Settings menu........................................................................................................................................................................195
E-mail Settings menu ..................................................................................................................................................................204
FTP Settings menu........................................................................................................................................................................209
Flash Drive menu ..........................................................................................................................................................................212
Print Settings ..................................................................................................................................................................................217
Help menu...........................................................................................................................................................................229
Contents
8
Understanding printer messages...............................................230
List of status and error messages................................................................................................................................230
Maintaining the printer.................................................................249
Cleaning the exterior of the printer............................................................................................................................249
Cleaning the scanner glass............................................................................................................................................249
Adjusting scanner registration.....................................................................................................................................250
Storing supplies.................................................................................................................................................................251
Conserving supplies.........................................................................................................................................................252
Checking the status of supplies...................................................................................................................................252
Checking the status of supplies from the printer control panel..................................................................................252
Checking the status of supplies from a network computer ..........................................................................................252
Ordering supplies..............................................................................................................................................................253
Ordering print cartridges ...........................................................................................................................................................253
Moving the printer............................................................................................................................................................253
Before moving the printer .........................................................................................................................................................253
Moving the printer to another location................................................................................................................................254
Setting the printer up in a new location ..............................................................................................................................254
Shipping the printer ....................................................................................................................................................................254
Administrative support.................................................................255
Using the Embedded Web Server...............................................................................................................................255
Checking the device status............................................................................................................................................255
Setting up e-mail alerts...................................................................................................................................................255
Viewing reports..................................................................................................................................................................256
Adjusting the brightness of the display....................................................................................................................256
Adjusting Power Saver....................................................................................................................................................256
Restoring the factory default settings.......................................................................................................................257
Troubleshooting.............................................................................258
Solving basic printer problems....................................................................................................................................258
Printer control panel display is blank or displays only diamonds...................................................................258
Solving printing problems.............................................................................................................................................258
Multiple-language PDFs do not print....................................................................................................................................258
Error message about reading USB drive appears..............................................................................................................258
Jobs do not print...........................................................................................................................................................................259
Confidential and other held jobs do not print...................................................................................................................259
Job takes longer than expected to print ..............................................................................................................................260
Job prints from the wrong tray or on the wrong paper .................................................................................................260
Contents
9
Incorrect characters print...........................................................................................................................................................260
Tray linking does not work........................................................................................................................................................261
Large jobs do not collate ...........................................................................................................................................................261
Unexpected page breaks occur...............................................................................................................................................261
Solving copy problems...................................................................................................................................................262
Copier does not respond ...........................................................................................................................................................262
Scanner unit does not close......................................................................................................................................................262
Poor copy quality..........................................................................................................................................................................262
Partial document or photo copies..........................................................................................................................................264
Solving scanner problems.............................................................................................................................................264
Checking an unresponsive scanner .......................................................................................................................................264
Scan was not successful .............................................................................................................................................................264
Scanning takes too long or freezes the computer............................................................................................................265
Poor scanned image quality .....................................................................................................................................................265
Partial document or photo scans............................................................................................................................................265
Cannot scan from a computer .................................................................................................................................................266
Solving fax problems.......................................................................................................................................................266
Caller ID is not shown..................................................................................................................................................................266
Cannot send or receive a fax.....................................................................................................................................................266
Can send but not receive faxes................................................................................................................................................268
Can receive but not send faxes................................................................................................................................................269
Received fax has poor print quality........................................................................................................................................269
Solving option problems................................................................................................................................................270
Option does not operate correctly or quits after it is installed ....................................................................................270
Paper trays.......................................................................................................................................................................................270
2000-sheet tray..............................................................................................................................................................................271
Envelope feeder ............................................................................................................................................................................271
Output options ..............................................................................................................................................................................272
Flash memory card.......................................................................................................................................................................272
Hard disk with adapter................................................................................................................................................................272
Internal Solutions Port ................................................................................................................................................................272
Memory card ..................................................................................................................................................................................272
Solving paper feed problems.......................................................................................................................................273
Paper frequently jams .................................................................................................................................................................273
Paper jam message remains after jam is cleared ..............................................................................................................273
Page that jammed does not reprint after you clear the jam.........................................................................................273
Solving print quality problems....................................................................................................................................274
Isolating print quality problems..............................................................................................................................................274
Blank pages.....................................................................................................................................................................................274
Characters have jagged or uneven edges ...........................................................................................................................275
Clipped images ..............................................................................................................................................................................275
Ghost images..................................................................................................................................................................................275
Gray background ..........................................................................................................................................................................276
Contents
10
Incorrect margins..........................................................................................................................................................................276
Paper curl.........................................................................................................................................................................................277
Print irregularities .........................................................................................................................................................................277
Repeating defects.........................................................................................................................................................................278
Skewed print...................................................................................................................................................................................279
Solid black or white streaks.......................................................................................................................................................279
Print is too light .............................................................................................................................................................................280
Print is too dark..............................................................................................................................................................................281
Solid color pages...........................................................................................................................................................................282
Streaked vertical lines .................................................................................................................................................................282
Toner fog or background shading appears on the page ...............................................................................................283
Toner rubs off.................................................................................................................................................................................283
Toner specks...................................................................................................................................................................................284
Transparency print quality is poor..........................................................................................................................................284
Embedded Web Server does not open.....................................................................................................................284
Check the network connections .............................................................................................................................................284
Check the network settings ......................................................................................................................................................285
Contacting Customer Support.....................................................................................................................................285
Notices..............................................................................................286
Product information.........................................................................................................................................................286
Edition notice.....................................................................................................................................................................286
Power consumption.........................................................................................................................................................288
Index.................................................................................................296
Contents
11
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This produ ct uses a printing pr ocess that heats th e print media, and th e heat may cause the med ia to release emissions .
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Notes:
– Remove all printer options before moving the printer.
– Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Safety information
12
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK H AZARD: To avoid the risk of el ectric shock when cleani ng the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any elec trical or cabling connect ions, such as the fax feature, p ower cord, or telephone, during a l ightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see the safety sheet that came with your
printer.
SAVE THESE INSTRUCTIONS.
Safety information
13
Learning about the printer
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see the safety sheet that came with your
printer.
Note: Printer configuration may vary depending on your printer model.
Basic models
Automatic Document Feeder (ADF)
1
Printer control panel
2
Standard exit bin
3
4 Multipurpose feeder
550-sheet tray (Tray 1)
5
6 550-sheet tray (Tray 2)
Optional exit bin
7
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
Learning about the printer
14
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Right Side 20 cm (8 in.)
2 Left Side 31 cm (12 in.)
3 Front 51 cm (20 in.)
4 Rear 20 cm (8 in.)
5 Top 31 cm (12 in.)
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Learning about the printer
15
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
Use the ADF for multiple-page documents.
You can use the ADF or the scanner glass to scan documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings or lightweight carbonless forms).
Using the ADF
The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Load up to 75 sheets of plain paper in the ADF input tray.
• Scan sizes from 76.2 x 139.4 mm (3.0 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 25.3 mm (1 in.) thick.
Learning about the printer
16
Understanding the printer control panel
Item Description
Display View scanning, copying, faxing, and printing options as well as status and error messages.
1
Keypad Enter numbers or symbols on the display.
2
Dial Pause
3
Back
4
5 Home
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a
Dial Pause is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing
In the Fax Destination List, press
manually. You can also press
deleted, another press of
In the E-mail Destination List, press
character is in a shortcut, then the shortcut is deleted.
Press to return to the home screen.
to delete the right-most digit of a number entered
to delete an entire shortcut entry. Once an entire line is
causes the cursor to move up one line.
to delete the character to the left of the cursor. If the
causes an error beep.
numerous times.
Learning about the printer
17
Item Description
Start
6
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, the button has no effect.
7 Indicator light Indicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
Stop Stops all printer activity
8
A list of options is offered once Stopped appears on the display.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which
is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or
scanning; to open the menu screen; or to respond to messages.
Display item Description
Copy Opens the Copy menus
1
Note: From the home screen, you can also access the Copy menus by pressing a number on
the keypad.
2 E-mail Opens the E-mail menus
Menus Opens the menus. These menus are available only when the printer is in the Ready state.
3
FTP Opens the File Transfer Protocol (FTP) menus
4
Note: Th i s f u nc t i o n m u s t b e s e t up b y y ou r s y st e m support person. Once it is set up, it appears
as a display item.
Learning about the printer
18
Display item Description
Status message bar
5
• Shows the current printer status such as Ready or Busy.
• Shows printer conditions such as Toner Low.
• Shows intervention messages to give instructions on what you should do so the printer
can continue processing, such as Close door or Insert print cartridge.
Status/Supplies Appears on the display whenever the printer status includes a message requiring
6
intervention. Touch it to access the messages screen for more information on the message,
including how to clear it.
7 Tips All menus have a Tips button. Tips is a context-sensitive Help feature within the display touch
screens.
Fax Opens the Fax menus
8
Other buttons that may appear on the home screen:
Display item Function
Release Held Faxes If this button is shown, then there are held faxes with a scheduled
hold time previously set. To access the list of held faxes, touch this
button.
Search Held Jobs Searches on any of the following items and returns search results:
• User names for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or job names
• USB container or job names for supported extensions only
Held Jobs Opens a screen containing all the held jobs
Lock Device This button appears on the screen when the printer is unlocked and
Device Lockout Personal Identification Number (PIN) has been set.
Touching this button opens a PIN entry screen. Entering the correct
PIN locks the printer control panel (touch screen and hard buttons).
Unlock Device This button appears on the screen when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while it
appears.
Touching this button opens a PIN entry screen. Entering the correct
PIN unlocks th e printer control p anel (touch screen an d hard buttons).
Learning about the printer
19
Display item Function
Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following items are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. Each job appears as a button which
you can touch to access information about the job. If more than three
jobs exist in a column, then an arrow appears enabling you to scroll
through the jobs.
Using the touch-screen buttons
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
Sample touch screen
Button Function
Home Returns to the home screen
Scroll down Opens a drop-down list
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20
Button Function
Left scroll decrease Scrolls to another value in decreasing order
Right scroll increase Scrolls to another value in increasing order
Left arrow Scrolls left
Right arrow Scrolls right
Submit Saves a value as the new user default setting
Back Navigates back to the previous screen
Other touch-screen buttons
Button Function
Down arrow Moves down to the next screen
Up arrow Moves up to the next screen
Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected.
Learning about the printer
21
Button Function
Selected radio button This is a selected radio button. The radio button is blue to show it is selected.
Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only
three jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
Continue Touch this button when more changes need to be made for a job or after clearing
a paper jam.
Cancel
• Cancels an action or a selection
• Cancels out of a screen and returns to the previous screen
Select Selects a menu or menu item
Learning about the printer
22
Features
Feature Description
Menu trail line:
Menus Settings Copy Settings
Number of Copies
Attendance message alert If an at tendanc e message occu rs whi ch cl oses a function, such a s copy or fax, then
A Menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact
location within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the user
default setting.
a solid red dot appears over the function button on the home screen. This indicates
that an attendance message exists.
Learning about the printer
23
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
All the listed options may not be available. For more information, contact the place where you purchased the printer.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code and Forms
– IPDS and SCS/TNe
– PrintCryption
– PRESCRIBE
• Printer hard disk
• Internal Solutions Ports (ISP)
– RS-232-C Serial ISP
– Parallel 1284-B ISP
– MarkNet
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
• MarkNet N8110 V-34 Fax Card
TM
TM
N8150802.11 b/g/n Wireless ISP
Additional printer setup
24
Accessing the system board to install internal options
Note: This operation requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Open the system board door.
2 Loosen the screw(s) on the system board cover.
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25
3 Remove the system board cover.
4 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1 Firmware and flash memory card connectors
2 Memory card connector
3 Internal Solutions Port or printer hard disk connector
4 Fax card connector
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26
Installing a memory card
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
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4 Align the notches on the memory card with the ridges on the connector.
1 Notches
2 Ridges
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
Installing a flash memory or firmware card
Note: This task requires a flathead screwdriver.
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28
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1 Plastic pins
2 Metal pins
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29
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door.
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