Oki B411 User Manual

B411 / B431
User’s Guide
59321901 my.okidata.com
Copyright Information
Copyright © 2010 by Oki Data. All Rights Reserved
B411, B431 User’s Guide P/N 59321901, Revision 1.1 March, 2010
Disclaimer
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com
Trademark Information
Oki is a registered trademarks of Oki Electric Industry Company Ltd.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computers Inc. Microsoft, MS-DOS, Windows, Windows Vista, Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, Acrobat, Acrobat Reader, PostScript ™ Adobe Systems, Inc. which may be registered in certain jurisdictions. Ethernet ® Digital Equipment Corporation. Mozilla and Firefox ®/™ Mozilla Foundation.
Other product names and brand names are registered trademarks or trademarks of their proprietors.
2 > B411/B431 Copyright Information
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Abbreviations Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Interior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B411 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . .14
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Online button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing language. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Configuration Tool . . . . . . . . . . . . . . . . . . . .17
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .29
B431 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . .31
Panel Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .44
Paper Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Paper and envelope types. . . . . . . . . . . . . . . . . . . . . . . .45
Transparencies and adhesive labels . . . . . . . . . . . . . . . . .46
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Installing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Automatic feed sequence . . . . . . . . . . . . . . . . . . . . . .52
Multi purpose tray (B431) . . . . . . . . . . . . . . . . . . . . . .53
Manual feed tray (B411) . . . . . . . . . . . . . . . . . . . . . . .57
Paper Exit Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting the Paper feed, size and media . . . . . . . . . . . . . .61
B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printer settings in Windows. . . . . . . . . . . . . . . . . . . . . . .68
Printing preferences in Windows applications. . . . . . . . .68
PCL emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
PS emulation (B431) . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting from Windows control panel . . . . . . . . . . . . . . .77
Printer settings in Macintosh . . . . . . . . . . . . . . . . . . . . . .82
Auto versus Manual Duplex Printing. . . . . . . . . . . . . . . . .83
Auto Duplexing: Models B411 and B431 . . . . . . . . . . . .83
Manual duplexing: Model B411 . . . . . . . . . . . . . . . . . .83
Manual duplexing: Model B431 . . . . . . . . . . . . . . . . . .84
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Overlays and Macros (Windows Only) . . . . . . . . . . . . . . . . 86
What are overlays and macros?. . . . . . . . . . . . . . . . . . . .86
Creating PostScript overlays . . . . . . . . . . . . . . . . . . . . . .86
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .87
Create and download the project . . . . . . . . . . . . . . . . .87
Test printing the overlay . . . . . . . . . . . . . . . . . . . . . . .88
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Printing with PostScript overlays . . . . . . . . . . . . . . . . . . .90
Creating PCL Overlays . . . . . . . . . . . . . . . . . . . . . . . . . .91
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .91
Create and download macros. . . . . . . . . . . . . . . . . . . .91
Test printing the macro. . . . . . . . . . . . . . . . . . . . . . . .93
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Printing with PCL overlays . . . . . . . . . . . . . . . . . . . . . . .94
Consumables and Maintenance . . . . . . . . . . . . . . . . . . . . . 96
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . .96
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
When to replace the toner cartridge. . . . . . . . . . . . . . . . .96
Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . .97
Image drum life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
When to replace the image drum. . . . . . . . . . . . . . . . . .104
Replacing the image drum. . . . . . . . . . . . . . . . . . . . . . .104
Generating a cleaning page. . . . . . . . . . . . . . . . . . . . . .111
B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cleaning the LED array. . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Status and error messages . . . . . . . . . . . . . . . . . . . . . .117
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
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Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . .119
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . .128
Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . .131
Software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Options order numbers . . . . . . . . . . . . . . . . . . . . . . . .135
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . .135
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
5 > B411/B431 Contents
Notes, Cautions and
Warnings
Note
A note provides additional information to supplement the main text.
CAUTION!
A caution provides additional information which,
if ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which,
if ignored, may result in a risk of personal injury.
For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.
Specifications subject to change without notice. All trademarks acknowledged.
6 > B411/B431 Notes, Cautions and Warnings

Introduction

Printer features

• Four different models to choose from: B411d, B411dn, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included).
• Memory: 64 MB.
• High speed printing:
- B411: 40 ppm for Letter and 38 ppm for A4.
- B431: 35 ppm for Letter, 33 ppm for A4.
• Maximum Resolution:
- B411: 2400 x 600 dpi
- B431: 1200 x 1200 dpi.
• Paper handling: 250 sheets 20-lb. US Bond (75 g/m²).
•Emulations
- B411: standard Printer Control Language PCL6, PCLXL,
Epson FX, IBM ProPrinter
- B431: PostScript 3, standard Printer Control Language
PCL6, PCLXL, Epson FX, IBM ProPrinter.
• Barcodes: embedded for SIDM emulations.
• Flash DIMM: 1 MB for B411 and 4.5 MB for B431 to allow the storage of additional fonts or bar codes.
• USB 2.0 High speed and Parallel interfaces.
• 10/100 BASE-TX Network: B411dn and B431dn only.
• Multi Purpose tray for B431: to extend the range of media your printer can accommodate; can also be used for manual duplexing.
• Manual Feed tray for B411: to feed single sheets, heavy paper stocks, envelopes, other special media and can also be used as manual duplex.
7 > B411/B431 Introduction
Additionally, the following optional features are available:
• 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files.
• Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (20-lb. US Bond, 75 g/ m²).
8 > B411/B431 Introduction

About This Manual

This manual has been written using more than one printer as a model and the illustrations/screenshots reflect this. What you see will be appropriate to the model you are using.

Abbreviations Used

The following abbreviations are used in this manual:
ABBREVIATION MEANING
Ctrl Control
dpi dots per inch
DIMM Dual In-line Memory Module
dduplex
n network card installed
LED Light Emitting Diode
NIC Network Interface Card
PCL Printer Control Language
PS PostScript (emulation)
PSE PostScript Emulation
RAM Random Access Memory
9 > B411/B431 About This Manual

Printer Components

Apart from the Operator panels, which are described in the next chapter, the B411 and B431 printers look similar from the outside.

Front View

1. Operator panel (B431dn shown)
2. Output Stacker (150 sheets, face down)
3. Output Stacker extension
4. Top c ov e r r el ea s e b ut t on
5. Multi Purpose Tray (only for B431; 50 sheets), shown in
open position
6. Multi Purpose Tray extension
7. Paper Tray (250 sheets)
10 > B411/B431 Printer Components

Interior View

1. ON/OFF switch
2. LED array
3. Image drum
4. Manual Feed Tray (only for B411, single sheet feed),
(shown in open position
5. Toner cartridge
6. Fuser unit
7. Top c ov e r
11 > B411/B431 Printer Components

Rear View

1. Power cable connection
2. Parallel interface connection
3. USB interface connection
4. LAN interface connection (only for B411dn and B431dn)
5. Memory panel (to upgrade your printer’s memory RAM
DIMM)
6. Cooling fan
12 > B411/B431 Printer Components

Operator Panels

This chapter describes the function of the operator panel on your printer. It is useful to describe the Configuration Tool at this point as it provides the B411 with the equivalent of the menu control panel on the B431.)
Note
The Configuration Tool was installed as part of the software installation described in the Setup Guide supplied with your printer.
13 > B411/B431 Operator Panels

B411 Operator Panel

Note
For model B431, see page 31
The B411 operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2).
14 > B411/B431 Operator Panels

LED indicators

The LED indicators show the status of the printer and have three operating conditions as follows:
•Indicator off
•Indicator on
•Flash
Both LED indicators come on momentarily when power is switched on using the main power switch.
Ready LED (green)
• Indicator on - the printer is on-line and ready to receive data.
• Indicator off - the printer is off-line and cannot receive data.
Attention LED (red)
• Indicator on - this indicates a warning, (e.g. low toner).
• Indicator off - this indicates normal condition.
The meaning of the indicator LEDs when they flash (x) is summarized as follows:
READY
STATUS
Flash x The printer is receiving
LED
x x There is a minor error with
15 > B411/B431 Operator Panels
ATTENTION LED
x There is a printing error,
MEANING
and processing data during printing or the printer is resetting.
for example, a problem with paper, the cover is open or the paper tray is empty while a job is processing.
the printer, for example, toner is low and the image drum needs to be changed.
LCD
The LCD (3) has two rows of up to 16 alphanumeric digits, displaying print status and error messages.

Online button

The primary functions of the Online button (4) are activated by pressing the switch momentarily and releasing. The primary functions are as follows:
• Turning the printer off-line.
• Turning the printer on-line (ready).
• Resuming printing after page overflow.
• Interrupting data processing when the printer is receiving and processing data.
• Resuming data processing.
The secondary functions of the Online button are activated after turning the printer off line, then pressing and holding the switch for four seconds before releasing. The secondary functions are as follows:
• Printing the demo and menu pages.
Note
Demo and menu pages can also be printed using the printer’s Configuration Tool.
• Printing any data held in the buffer after printing has been cancelled.
The other functions of the Online button are activated after turning the printer off line then pressing and holding the switch for seven seconds before releasing. The other functions are as follows:
• Printing a cleaning page.
16 > B411/B431 Operator Panels
• Resetting the printer and clearing the buffer after printing has been cancelled.
Note
To reset the printer to the default settings of the manufacturer, the Online button is pressed and held down while the printer is switched on with the main power switch. The LED indicators blink when the printer has reset to the default settings.

Changing language

The default language used by your printer for display messages and for report printing is English. If required, this can be changed to:
• Canadian French
• Latin American Spanish
•Brazilian Portuguese
Note
See the Setup Guide supplied with your printer for information on how to change the display language.

Configuration Tool

The Configuration Tool is used to control and change the various printer settings.

Using the Configuration Tool

Viewing or changing the printer settings are carried out as follows:
With the printer connected to your computer and plugged in:
1. Click Start > All Programs > Okidata > Configuration
Tool and select the Configuration Tool.
2. Click Tools > Register Device.
3. Be sure the B411 printer is selected, then click Register.
Click Yes to confirm.
17 > B411/B431 Operator Panels
The B411 appears in the left column.
4. Click the B411 icon in the left panel, then click the Device
Setup tab.
5. Click the Menu Setting button.
6. Click USER MENU to pull down a list of the menu items.

Menu functions

The B411 Printer Menu allows you to view and change the printer’s internal settings. You can think of this as the software equivalent of the LCD operator panel.
The settings are grouped into categories or “menus” such as Information Menu or Print Menu.
Some of these settings are similar to those found in your printer driver or application software. The settings that you can change using this software act as the printer’s defaults. These can be overridden by the settings in your printer driver or application.
18 > B411/B431 Operator Panels
For example, if you have set the number of copies in the Configuration Tool to one, this will be overridden if you select three copies of your document in the printer driver.
19 > B411/B431 Operator Panels
Information menu: B411 Configuration Tool
This menu provides a quick method of listing various items stored within the printer.
ITEM ACTION REMARKS
PRINT MENU MAP EXECUTE
NETWORK EXECUTE B411dn only
DEMO1 EXECUTE
PRINT FILE LIST EXECUTE
PRINT PCL FONT EXECUTE
PRINT PPR FONT EXECUTE
PRINT FX FONT EXECUTE
PRINT ERROR LOG EXECUTE
USAGE REPORT EXECUTE Is displayed only
when ‘USAGE REPORT’ is enabled in the Print Statistics Menu
20 > B411/B431 Operator Panels
Print menu: B411 Configuration Tool
This menu provides adjustment of various print job related functions.
ITEM DEFAULT REMARKS
COPIES 1
DUPLEX OFF
MANUAL OFF
PAPER FEED TRAY1
AUTO TRAY SWITCH ON
TRAY SEQUENCE DOWN
MEDIA CHECK ENABLE
RESOLUTION 600DPI
TONER SAVE MODE DISABLE
ORIENTATION PORTRAIT
LINES PER PAGE 64 LINES
EDIT SIZE CASSETTE SIZE
21 > B411/B431 Operator Panels
Media menu: B411 Configuration Tool
This menu provides adjustment to suit a wide range of print media.
ITEM DEFAULT REMARKS
TRAY1 PAPERSIZE LETTER
TRAY1 MEDIATYPE PLAIN
TRAY1 MEDIAWEIGHT
TRAY2 PAPERSIZE LETTER When Tray2 is installed
TRAY2 MEDIATYPE PLAIN When Tray2 is installed
TRAY2 MEDIAWEIGHT
MN PAPERSIZE LETTER
MN MEDIATYPE PLAIN
MN MEDIAWEIGHT MEDIUM
UNIT OF MEASURE INCH
X DIMENSION 8.5
Y DIMENSION 11
MEDIUM
MEDIUM When Tray2 is installed
22 > B411/B431 Operator Panels
Syst config menu: B411 Configuration Tool
This menu adjusts general printer settings to suit the way you prefer to work.
ITEM DEFAULT REMARKS
POW SAVE TIME 1 MIN
PERSONALITY AUTO EMULATION
CLRABLE WARNING ONLINE
AUTO CONTINUE ON
MANUAL TIMEOUT 60 SEC
TIMEOUT INJOB 40 SEC
TIMEOUT LOCAL 40 SEC
TIMEOUT NET 90 SEC B411dn only
LOW TONER CONTINUE
JAM RECOVERY ON
ERROR REPORT OFF
23 > B411/B431 Operator Panels
PCL Emulation: B411
Configuration
Tool
This menu controls the printer’s PCL emulation.
ITEM DEFAULT REMARKS
FONT SOURCE RESIDENT
FONT NO. 0
FONT PITCH 10.00 CPI
SYMBOL SET PC-8
A4 PRINT WIDTH 78 COLUMN
WHITE PAGE SKIP OFF
CR FUNCTION CR
LF FUNCTION LF
PRINT MARGIN NORMAL
PEN WIDTH ADJUST ON
TRAY ID
PCL MNID
PCL T0ID
PCL T1ID
PCL T2ID
#
2
4
1
5 When Tray2 is
installed
24 > B411/B431 Operator Panels
PPR Emulation: B411 Configuration Tool
This menu controls the printer’s PPR emulation.
ITEM DEFAULT REMARKS
CHARACTER PITCH 10 CPI
FONT CONDENSE 12CPI TO 20CPI
CHARACTER SET SET-2
SYMBOL SET IBM-437
LETTER O STYLE DISABLE
ZERO CHARACTER NORMAL
LINE PITCH 6 LPI
WHITE PAGE SKIP OFF
CR FUNCTION CR
LF FUNCTION LF
LINE LENGTH 80 COLUMN
FORM LENGTH 11.7
TOF POSITION 0.0 INCH
LEFT MARGIN 0.0 INCH
FIT TO LETTER ENABLE
TEXT HEIGHT SAME
INCH
25 > B411/B431 Operator Panels
FX Emulation: B411 Configuration Tool
This menu controls the printer’s FX emulation.
ITEM DEFAULT REMARKS
CHARACTER PITCH 10 CPI
CHARACTER SET SET-2
SYMBOL SET IBM-437
LETTER O STYLE DISABLE
ZERO CHARACTER NORMAL
LINE PITCH 6 LPI
WHITE PAGE SKIP OFF
CR FUNCTION CR
LINE LENGTH 80 COLUMN
FORM LENGTH 11.7
TOF POSITION 0.0 INCH
LEFT MARGIN 0.0 INCH
FIT TO LETTER ENABLE
TEXT HEIGHT SAME
INCH
26 > B411/B431 Operator Panels
Parallel menu: B411 Configuration Tool
This menu controls the operation of the printer’s parallel data interface.
ITEM DEFAULT REMARKS
PARALLEL ENABLE
BI-DIRECTION ENABLE
ECP ENABLE
ACK WIDTH NARROW
ACK/BUSY TIMING ACK IN BUSY
I-PRIME 3 MICRO SEC
USB menu: B411
Configuration
Tool
This menu controls the operation of the printer’s USB data interface.
ITEM DEFAULT REMARKS
USB ENABLE
SOFT RESET ENABLE
SPEED 480 Mbps
SERIAL NUMBER ENABLE
27 > B411/B431 Operator Panels
Network menu: B411 Configuration Tool
This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface.
NOTE
This is applicable to the B411dn network model.
ITEM DEFAULT REMARKS
TCP/IP ENABLE
IP VERSION IPv4
NETBEUI ENABLE
NETWARE ENABLE
ETHERTALK ENABLE
FRAMETYPE AUTO
IP ADDRESS SET AUTO
IP ADDRESS xxx.xxx.xxx.xxx
SUBNET MASK xxx.xxx.xxx.xxx
GATEWAY ADDRESS xxx.xxx.xxx.xxx
WEB ENABLE
TELNET DISABLE
FTP DISABLE
SNMP ENABLE
NETWORK SCALE NORMAL
HUB LINK SETTING AUTO NEGOTIATE
FACTORY DEFAULTS EXECUTE
28 > B411/B431 Operator Panels
Maintenance menu: B411 Configuration Tool
This menu provides access to various printer maintenance functions.
ITEM DEFAULT REMARKS
POWER SAVE ENABLE
PAPER BLACK SET 0
DARKNESS 0
SMR SETTING 0
BG SETTING 0
Usage menu: B411 Configuration Tool
This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them.
ITEM DEFAULT REMARKS
TRAY1 PAGE COUNT
TRAY2 PAGE COUNT
MN PAGE COUNT
DRUM LIFE REMAINING% An indication of the remaining
TONER REMAINING% An indication of how much
###
333
###
drum life.
toner is left in the cartridge.

Printing menu settings

The menu settings can be printed as a menu map as follows.
29 > B411/B431 Operator Panels
Using the Online button
1. Press the Online button to take the printer off-line.
2. Press and hold down the Online button for at least four
seconds, but less than seven seconds.
3. The printer prints a list of the menu settings and a demo
print page. See “Online button” on page 16.
Using the Configuration Tool
1. Select Start > All Programs > Okidata >
Configuration Tool and select the Configuration Tool.
1. Click the B411 icon in the left panel.
1. Click the Device Setting tab.
1. Click the MENU SETTING button.
1. Click USER MENU.
1. Click INFORMATION MENU.
1. Click the EXECUTE button beside PRINT MENU MAP.
The Menu Map prints.
30 > B411/B431 Operator Panels
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