Oki 9300, C9500 User Manual
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its
control. The manufacturer also cannot guarantee that changes in
software and equipment made by other manufacturers and referred
to in this Guide will not affect the applicability of the information in it.
Mention of software products manufactured by other companies
does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document
as accurate and helpful as possible, we make no warranty of any
kind, expressed or implied, as to the accuracy or completeness of
the information contained herein.
The most up-to-date drivers and manuals are available from the Oki
Data website http://www.okidata.com and http://
my.okidata.com.
Copyright © 2002. All rights reserved.
As an
ENERGY STAR
®
Program Participant, the
manufacturer has determined that this product meets
the
ENERGY STAR guidelines for energy efficiency.
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended
where applicable on the approximation of the laws of the member
states relating to electromagnetic compatibility and low voltage.
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
E
NERGY STAR is a registered trademark of the United States Environmental
Protection Agency.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
Preface • 2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Model Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
CD-ROM disk contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Packaging and protective sheet removal . . . . . . . . . . . . . . . . . . . . . .19
Toner cartridge installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Power connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Media recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Paper feed and exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
List of menu settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
List of administrator menu settings . . . . . . . . . . . . . . . . . . . . . . . . . 69
Setting color tuning from the front panel . . . . . . . . . . . . . . . . . . . . . 73
Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Which printer driver to use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Enabling installed options in the drivers . . . . . . . . . . . . . . . . . . . . . 79
Changing defaults for paper feed, size and media in the driver . . . . .90
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Factors that affect Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Choosing a color matching method . . . . . . . . . . . . . . . . . . . . . . . . .100
Color matching: PCL driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Color matching: PostScript driver . . . . . . . . . . . . . . . . . . . . . . . . . 106
OKI “Using ICC Profiles” feature:
PostScript driver only. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
C9300/C9300 Contents • 3
Windows ICM color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Printing multiple pages on one sheet
(n-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Printing custom page sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Changing the resolution for a print job. . . . . . . . . . . . . . . . . . . . . . 121
Duplex printing
(printing on both sides of the paper) . . . . . . . . . . . . . . . . . . . . . . .122
Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Printing watermarks: PCL driver only . . . . . . . . . . . . . . . . . . . . . . 128
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Proof and print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Secure printing
(printing confidential documents) . . . . . . . . . . . . . . . . . . . . . . . . 134
Store to hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Printing overlays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Printing posters: PCL driver only. . . . . . . . . . . . . . . . . . . . . . . . . . .149
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Which printer driver to use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Enabling Installed options in the drivers . . . . . . . . . . . . . . . . . . . . 152
Changing defaults for paper feed, size and media in the driver . . . .163
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Factors that affect Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Choosing a color matching method . . . . . . . . . . . . . . . . . . . . . . . . .172
Color matching: PCL Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Color matching: PostScript driver . . . . . . . . . . . . . . . . . . . . . . . . . 178
OKI “Using ICC Profiles” feature:
PostScript driver only. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Windows ICM color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Printing multiple pages on one sheet
(n-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Printing custom page sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Changing the resolution for a print job. . . . . . . . . . . . . . . . . . . . . . 193
Duplex printing
(printing on both sides of the paper) . . . . . . . . . . . . . . . . . . . . . . .194
Printing booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Printing watermarks: PCL driver only . . . . . . . . . . . . . . . . . . . . . . 200
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Proof and print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Secure printing
C9300/C9300 Contents • 4
(printing confidential documents) . . . . . . . . . . . . . . . . . . . . . . . . 206
Store to hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Printing overlays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Printing posters: PCL driver only. . . . . . . . . . . . . . . . . . . . . . . . . . .221
Windows Me/98/95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Which printer driver to use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
ENnabling Installed options in the drivers . . . . . . . . . . . . . . . . . . . 223
Changing defaults for paper feed, size and media in the driver . . . .229
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Factors that affect color printing . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Choosing a color matching method . . . . . . . . . . . . . . . . . . . . . . . . .236
Color matching: PCL Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Color matching: PostScript Driver . . . . . . . . . . . . . . . . . . . . . . . . . 242
Windows ICM color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
OKI “Using ICC Profiles” feature . . . . . . . . . . . . . . . . . . . . . . . . . 248
Printing multiple pages on one sheet
(n-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Printing custom page sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Changing the resolution for a print job. . . . . . . . . . . . . . . . . . . . . . 255
Duplex printing
(printing on both sides of the paper) . . . . . . . . . . . . . . . . . . . . . . .256
Printing booklets:
PCL only, Windows Me only. . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Font substitution: PostScript only. . . . . . . . . . . . . . . . . . . . . . . . . . 263
Proof and print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Secure printing
(printing confidential documents) . . . . . . . . . . . . . . . . . . . . . . . . 267
Store to hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Printing overlays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Printing posters: PCL only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Which printer driver to use?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Enabling Installed options in the drivers . . . . . . . . . . . . . . . . . . . . 285
Changing defaults for paper feed, size and media in the driver . . . .296
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
C9300/C9300 Contents • 5
Factors that affect color printing . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Choosing a color matching method . . . . . . . . . . . . . . . . . . . . . . . . .306
Color matching: PCL Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308
Color matching: PostScript Driver . . . . . . . . . . . . . . . . . . . . . . . . . 311
Printing multiple pages on one sheet
(n-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Printing custom page sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Changing the resolution for a print job. . . . . . . . . . . . . . . . . . . . . . 323
Printing on both sides of the paper
(duplex printing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Printing booklets: PCL driver only. . . . . . . . . . . . . . . . . . . . . . . . . 327
Printing watermarks: PCL driver only . . . . . . . . . . . . . . . . . . . . . . 329
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Proof and print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332
Secure printing
(printing confidential documents) . . . . . . . . . . . . . . . . . . . . . . . . 335
Store to hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Printing overlays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Printing posters: PCL driver only. . . . . . . . . . . . . . . . . . . . . . . . . . .350
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351
Changing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Changing the image drum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358
Changing the transfer belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Changing the fuser unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Cleaning the LED heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Parallel transmission mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Problems printing from Windows . . . . . . . . . . . . . . . . . . . . . . . . . 383
Problems with poor quality printing. . . . . . . . . . . . . . . . . . . . . . . . 387
Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .392
Additional memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Internal hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
C9300/C9300 Contents • 6
Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Additional paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
High capacity feeder (HCF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .409
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414
Drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414
Fuser units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
Transfer belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
®
print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
OKI
Factory default settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Print menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .418
Media menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Color menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
System Config menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
PCL Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421
PPR Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
FX Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .423
USB menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424
Memory menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424
System Adjust menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .426
Software Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .427
Color Swatch Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
PDF Direct Print Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Storage Device Manager for Windows . . . . . . . . . . . . . . . . . . . . . 434
Print Job Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .460
PrintSupervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .483
Network Printer Status utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .485
Oki LPR Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
C9300/C9300 Contents • 7
NOTES, CAUTIONS, ETC.
NOTE
A note appears like this. A note provides additional
information to supplement the main text which helps you to
use and understand the product.
CAUTION!
A caution appears like this. A caution provides additional
information which, if ignored, may result in equipment
malfunction or damage.
WARNING!
A warning appears like this. A warning provides additional
information which, if ignored, may result in a risk of
personal injury.
Important!
An important message appears like this. An important message
provides supplemental information which can prevent potential
problems.
C9300/C9300 Contents • 8
Introduction
Congratulations on purchasing this color printer!
In this chapter you will find a summary of the main features of your
printer followed by some advice on how to use this User’s Guide to
get the most from your printer.
MODEL SUMMARY
Network
Model Resolution Print speed
C9300 600 x 1200
dpi
C9300n 600 x 1200
dpi
C9300dxn 600 x 1200
dpi
C9500dxn 1200 dpi Ditto Standard Standard 320 Mb Standard
a. Requires additional memory
Letter:
30 ppm color
37 ppm mono
Tabloid:
16 ppm color
20 ppm mono
Ditto Standard
DItto Standard Standard 192 Mb Standard
card
Option
Duplex
Unit
Option
Option
Memory
a
128 Mb Option
a
128 Mb Option
Hard
disk
Introduction • 9
FEATURES
• Single pass digital technology for high quality, speed and
reliability.
• Duplex printing for fast reliable two-sided output (standard on
C9300dxn and C9500dxn, optional on other models).
• High capacity 10Gb hard disk drive (standard on dxn models,
optional on others).
• Versatile paper handling:
– Standard 550-sheet (20-lb. paper) paper tray
– Standard 100-sheet (20-lb. paper) multi-purpose tray for paper,
card stock, envelopes, labels, etc.
– Optional 550-sheet paper trays: up to two can be added to
expand the paper capacity to 1690 sheets.
– Optional High Capacity Feeder, mounted on casters, with three
550-sheet trays expanding printer capacity by 1650 sheets
(approx.).
• Flexible interfaces with automatic switching:
–USB
– High-speed, bi-directional parallel (IEEE-1284)
– Industry standard network connectivity via internal network
interface card (optional on models C7100 and C7300).
• Environmentally friendly: the advanced power save mode
minimizes power consumption and the separate toner and drum
design cuts down on waste.
• Automatic color balance adjustment: in order to ensure consistent
output at all times, the machine automatically performs a color
check when the machine is switched on, when the top cover is
opened and then closed, and adjusts the color balance
automatically. It can even be set to adjust the color balance during
long print runs.
• Auto media detect: detects the weight of the media being fed
through the printer then automatically adjusts the fusing
temperature, speed (if necessary) and transfer voltage to ensure
correct fusing and print quality.
Introduction • 10
HOW TO USE THIS MANUAL
This manual will lead you logically through the unpacking, setup and
operation of your printer to help you to make the best use of its many
advanced features.
It also includes:
• troubleshooting information
• maintenance guidelines
• instructions for adding optional accessories as your needs evolve
NOTES
This User’s Guide has been written using one printer as a
model, and the illustrations/screenshots reflect this.
The information in this manual is supplemented by the
extensive online help facility associated with the printer
driver software.
Online usage
This manual is intended to be read on screen using Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
• In the list of bookmarks down the left hand side of your screen,
click the topic of interest to jump to the required topic. (If the
bookmarks are not available, use the Table of Contents.)
• In the list of bookmarks click Index to jump to the Index. (If the
bookmarks are not available, use the Table of Contents.) Find the
term of interest in the alphabetically arranged index and click the
associated page number to jump to the page containing the
subject.
Introduction • 11
Printing Pages
The whole book, Individual pages, or sections may be printed. The
procedure for printing from Acrobat Reader is:
1. From the toolbar, select File, then Print (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
a. All pages for the entire manual.
b. Current page for the page at which you are looking.
c. Pages from and to for the range of pages you specify by
entering their page numbers.
3. Click OK.
Introduction • 12
Getting started
UNPACKING
WARNING!
The printer weighs 160 lbs. ( 72 kg) without the duplex
unit; 172 lbs. (78 kg) with the duplex unit installed (dxn
models).
Three (3) people are required to lift the printer safely.
After unpacking the printer and choosing a suitable place to put it,
check that all the necessary parts are available to continue:
1. The printer.
2. 4 toner cartridges (cyan, magenta, yellow and black).
3. Power cable
4. CD-ROM disks.
5. LED lens cleaner (not illustrated).
6. Light-proof plastic bags (not illustrated).
7. Documentation (not illustrated): Setup Guide, Software
Installation Guide, Warranty booklet.
C9300/C9500 Getting started • 13
Retain all packing materials to facilitate transport.
CD-ROM DISK CONTENTS
The CD-ROM disks supplied with your printer contain the following
software:
CD1 - Drivers, Software Utilities
CD2 - Manuals
C9300/C9500 Getting started • 14
PRINTER LOCATION
Place the printer on a flat surface large enough and strong enough to
accept the size and weight of the printer. There must be sufficient
space around the printer to allow for access and printer maintenance.
27.6inches
70cm
160lbs(72kg)
or 172lbs(78kg)
23.6inches
60cm
7.9inches
20cm
with duplexer
installed
39.4inches
100cm
23.6inches
60cm
C9300/C9500 Getting started • 15
PRINTER COMPONENTS
1. Top cover
2. Control panel
3. Top cover release catch
4. Multi-purpose (MP) tray (manual feed)
5. Paper support extension
6. Paper guides
7. Right side cover
8. Paper tray
9. Paper level indicator
10.Power switch
C9300/C9500 Getting started • 16
11.LED heads (4)
12.Discharge roller
13.Fuser unit
14.Image drum (cyan)
15.Image drum (magenta)
16.Image drum (yellow)
17.Image drum (black)
C9300/C9500 Getting started • 17
18.Power connector
19.Straight-through exit paper tray
20.Interfaces and card slot
21.USB interface connector
22.Parallel interface connector
23.Network interface card
C9300/C9500 Getting started • 18
Setting up
Before connecting this printer to a computer and power supply, the
toner cartridges must be installed and paper must be inserted in the
paper tray.
PACKAGING AND PROTECTIVE SHEET REMOVAL
1. Remove any adhesive tape and packaging from the printer.
2. Using the release handle, open the top cover.
3. Remove the LED head restrainer from behind the LED heads in
the top cover.
C9300/C9500 Setting up • 19
4. Remove the black image drum and place it on a level surface.
CAUTION!
• Never expose image drums to light for more than 5
minutes.
• Always hold image drum by the ends.
• Never expose image drums to direct sunlight.
• Never touch the green surface of the drum.
5. Remove the protective sheet.
C9300/C9500 Setting up • 20
6. Put the black image drum back into the printer (1), then push the
tab (2) inwards and remove the blanking plate from the drum.
2
1
7. Repeat steps 4 through 6 for each color drum
C9300/C9500 Setting up • 21
TONER CARTRIDGE INSTALLATION
WARNING!
Take extreme care when handling toner.
• Toner can be harmful if inhaled, swallowed or if it gets
in the eyes.
• Toner can also stain hands and clothing.
1. For each color toner cartridge:
a. Remove the cartridge from its package.
b. Shake the toner cartridge back and forth several times, then
holding it horizontally, remove the tape, and then remove the
plastic clip from behind the colored lever.
C9300/C9500 Setting up • 22
c. Insert the toner cartridge in its image drum, left side first,
engaging the drum locating peg in the hole in the toner
cartridge.
d. Gently push the toner cartridge down, engaging the locking pin
into the groove on the image drum.
C9300/C9500 Setting up • 23
e. Gently push the colored lever toward the rear of the machine
until it stops. This releases the toner into the image drum.
CAUTION!
The lever should go back easily. If you meet any resistance,
stop and push down on the cartridge to be sure that it is
firmly in place before attempting to push the lever back.
2. Close the top cover.
C9300/C9500 Setting up • 24
LOADING PAPER
1. Pull out the paper tray.
2. Adjust the paper guides and rear stopper for the size of paper
being used.
C9300/C9500 Setting up • 25
3. Close the paper tray gently.
Important!
To prevent paper jams:
• Don’t leave space between the paper and the paper guides
and rear stopper.
• Don’t overfill the paper tray. Capacity depends on the type of
paper and the paper weight (max. 550 sheets of 20-lb. US
Bond—75 g/m²—paper).
• Don’t load damaged paper.
• Don’t load paper of different sizes, paper quality or thickness
at the same time.
• Don’t remove the paper tray during printing.
NOTE
If installed, a lower paper tray cannot be used to print if there
is no paper tray inserted above it.
C9300/C9500 Setting up • 26
4. For face down printing (to the top of the printer), make sure the
rear paper exit is closed:
– Paper is stacked in printed order
– Paper tray capacity is about 500 sheets, depending on paper
weight.
5. For face up printing (straight-through path), make sure the
straight-through paper exit is open and the paper support is
extended:
– Paper is stacked in reverse order.
– Tray capacity is about 100 sheets, depending on paper weight.
CAUTION!
• Don’t open or close the straight-through exit path while
printing, as it may result in a paper jam.
• Always use the straight- through exit path for thick
paper (card stock etc.)
6. Load letterhead paper face down:
C9300/C9500 Setting up • 27
abc
MANUAL FEED
1. Open the Multi-purpose tray and extend the paper feed guides.
2. Load the paper and adjust the paper guides to the size of the
paper being used.
– Load the paper into the Multi-purpose tray tray with the print face
upward.
– Don’t exceed the Paper Full line (about 100 sheets depending on
paper weight).
– Load envelopes or letterhead stationery as shown
ABC
ABC
CAUTION!
Don’t open or close the rear paper exit while printing, as it
may result in a paper jam.
C9300/C9500 Setting up • 28
POWER CONNECTION
WARNING
Ensure both the printer power switch and the AC supply
are switched OFF before connecting the power cable.
1. Connect the power cable (1) to the power socket on the printer,
then to a grounded power supply outlet.
2
1
2. Switch the printer ON using the main power switch (2).
The printer will go through its initialization and warm up sequence.
When the printer is ready, the READY indicator comes on and stays
on (green) and the LCD indicates ONLINE.
NOTE
After installing the new toner cartridges, the message
TONER LOW or CHANGE TONER may appear on the display.
If this message does not disappear after a few pages have
been printed, reinstall the appropriate toner cartridge.
C9300/C9500 Setting up • 29
CONTROL PANEL
1. Attention indicator (red). ON indicates that attention is required,
but printing will continue. FLASHING indicates that attention is
required, but printing will stop.
2. Ready indicator (green). ON - ready to receive data. FLASHING
indicates processing data or error.
3. Liquid crystal display. (LCD) panel. Two rows of up to 24
alphanumeric characters displaying print status, menu items in
menu mode and error messages.
C9300/C9500 Setting up • 30
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