NordicTrack NTL17940 User Manual

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Patent Pending

Model No. NTL17940
Serial No.

Find the serial number in the location
shown below. Write the serial number
in the space above for reference.

Serial Number Decal

QUESTIONS?

If you have questions, or if there
are missing parts, we will guar­antee complete satisfaction
through direct assistance from
our factory.

USER'S MANUAL

TO AVOID DELAYS, PLEASE
CALL DIRECT TO OUR TOLL­FREE CUSTOMER HOT LINE.
The trained technicians on our
Customer Hot Line will provide
immediate assistance, free of
charge to you.

CUSTOMER HOT LINE:

1-888-825-2588

Mon.–Fri., 6 a.m.–6 p.m. MST

CAUTION

Read all precautions and instruc­tions in this manual before using
this equipment. Save this manual
for future reference.

TABLE OF CONTENTS

IMPORTANT PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

OPERATION AND ADJUSTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

HOW TO FOLD AND MOVE THE TREADMILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

CONDITIONING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

PART LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

ORDERING REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

PART IDENTIFICATION CHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover

Note: An EXPLODED DRAWING is attached in the center of this manual.

NordicTrack is a registered trademark of ICON Health & Fitness, Inc.

2

IMPORTANT PRECAUTIONS

WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons, read the

following important precautions and information before operating the treadmill.

1. It is the responsibility of the owner to ensure
that all users of this treadmill are adequately
informed of all warnings and precautions.

2. Use the treadmill only as described.

3. Place the treadmill on a level surface, with at
least eight feet of clearance behind it and two
feet on each side. Do not place the treadmill
on any surface that blocks air openings. To
protect the floor or carpet from damage, place
a mat under the treadmill.

4. Keep the treadmill indoors, away from mois­ture and dust. Do not put the treadmill in a
garage or covered patio, or near water.

5. Do not operate the treadmill where aerosol
products are used or where oxygen is being
administered.

6. Keep children under the age of 12 and pets
away from the treadmill at all times.

7. The treadmill should not be used by persons
weighing more than 300 pounds.

8. Never allow more than one person on the
treadmill at a time.

9. Wear appropriate exercise clothes when
using the treadmill. Do not wear loose clothes
that could become caught in the treadmill.
Athletic support clothes are recommended for
both men and women.

shoes. Never use the treadmill with bare feet,
wearing only stockings, or in sandals.

Always wear athletic

12. Failure to use a properly functioning surge
suppressor could result in damage to the con­trol system of the treadmill. If the control sys­tem is damaged, the walking belt may change
speed or stop unexpectedly, which may result
in a fall and serious injury.

13. Keep the power cord and the surge suppres­sor away from heated surfaces.

14. Never move the walking belt while the power
is turned off. Do not operate the treadmill if
the power cord or plug is damaged, or if the
treadmill is not working properly. (See
BEFORE YOU BEGIN on page 5 if the tread­mill is not working properly.)

15. Never start the treadmill while you are stand­ing on the walking belt. Always hold the
handrails while using the treadmill.

16. The treadmill is capable of high speeds.
Adjust the speed in small increments to avoid
sudden jumps in speed.

17. The pulse sensor is not a medical device.
Various factors, including the user's move­ment, may affect the accuracy of heart rate
readings. The pulse sensor is intended only
as an exercise aid in determining heart rate
trends in general.

18. Never leave the treadmill unattended while it
is running. Always remove the key, unplug
the power cord and move the on/off circuit
breaker to the off position when the treadmill
is not in use. (See the drawing on page 5 for
the location of the on/off circuit breaker.)

10. When connecting the power cord (see page 8),
plug the power cord into a surge suppressor
(not included) and plug the surge suppressor
into a grounded circuit capable of carrying 15
or more amps. No other appliance should be on
the same circuit. Do not use an extension cord.

11. Use only a single-outlet surge suppressor that
meets all of the specifications described on
page 8. To purchase a surge suppressor, see
your local NordicTrack dealer or call 1-800­806-3651 and order part number 146148.

19. Do not attempt to raise, lower, or move the
treadmill until it is properly assembled. (See
ASSEMBLY on page 6, and HOW TO FOLD
AND MOVE THE TREADMILL on page 26.) You
must be able to safely lift 50 pounds (20 kg) in
order to raise, lower, or move the treadmill.

20. Do not change the incline of the treadmill by
placing objects under the treadmill.

21. When folding or moving the treadmill, make
sure that the storage latch is fully closed.

3

22. When using iFIT.com CDs and videos, an
electronic “chirping” sound will alert you
when the speed and/or incline of the treadmill
is about to change. Always listen for the
“chirp” and be prepared for speed and/or in­cline changes. In some instances, the speed
and/or incline may change before the per­sonal trainer describes the change.

23. When using iFIT.com CDs and videos, you
can manually override the speed and incline
settings by pressing the speed and incline
buttons. However, when the next “chirp” is
heard, the speed and/or incline will change to
the next settings of the CD or video program.

24. Always remove iFIT.com CDs and videos from
your CD player or VCR when you are not
using them.

25. Inspect and properly tighten all parts of the
treadmill regularly.

26. Never insert or drop any object into any
opening.

DANGER: Always unplug the power

27.
cord immediately after use, before cleaning
the treadmill, and before performing the main­tenance and adjustment procedures de­scribed in this manual. Never remove the
motor hood unless instructed to do so by an
authorized service representative. Servicing
other than the procedures in this manual
should be performed by an authorized service
representative only.

28. The treadmill is intended for in-home use
only. Do not use the treadmill in any commer­cial, rental, or institutional setting.

29. Keep the aromatherapy bottle out of the reach
of children. Essential oil may irritate skin and
is not intended for internal or topical use.

WARNING: Before beginning this or any exercise program, consult your physician. This

is especially important for persons over the age of 35 or persons with pre-existing health problems.
Read all instructions before using. ICON assumes no responsibility for personal injury or property
damage sustained by or through the use of this product.

SAVE THESE INSTRUCTIONS

The decals shown have been placed on your treadmill and on the aromatherapy
bottle. If a decal is missing or illegible, please call our Customer Service
Department, toll-free, to order a free replacement decal (see ORDERING REPLACE­MENT PARTS on page 31). Apply the decal in the location shown. Note: The decals
may not be shown at actual size.

4

BEFORE YOU BEGIN

Thank you for selecting the revolutionary NordicTrack
E 3500 treadmill. The E 3500 treadmill combines ad­vanced technology with innovative design to help you
get the most from your exercise program in the conve­nience of your home. And when you’re not exercising,
the unique E 3500 treadmill can be folded up, requiring
less than half the floor space of other treadmills.

®

at 1-888-825-2588, Monday through Friday, 6 a.m.
until 6 p.m. Mountain Time (excluding holidays). To
help us assist you, please note the product model
number and serial number before calling. The model
number of the treadmill is NTL17940. The serial num­ber can be found on a decal attached to the treadmill
(see the front cover of this manual for the location).

For your benefit, read this manual carefully before
using the treadmill. If you have additional questions,

please call our Customer Service Department toll-free

Book Holder

Water Bottle Holder*

Fan

Handrail

LEFT SIDE

Lock Knob

Before reading further, please familiarize yourself with
the parts that are labeled in the drawing below.

Upper Handrail

Aromatherapy

Bottle Holder

Console

Pulse Sensor

Key/Clip

RIGHT SIDE

Walking Belt

Foot Rail

Rear Roller
Adjustment Bolts

On/Off

Circuit Breaker

Power Cord

Adjustable Cushion

Cushioned Walking Platform

*No water bottle is included.

5

ASSEMBLY

Assembly requires two people. Set the treadmill in a cleared area and remove all packing materials. Do not
dispose of the packing materials until assembly is completed. Assembly requires the included allen wrench
and your own phillips screwdriver , wire cutters , and rubber mallet .

Note: The underside of the treadmill walking belt is coated with high-performance lubricant. During shipping, a
small amount of lubricant may be transferred to the top of the walking belt or the shipping carton. This is a normal
condition and does not affect treadmill performance. If there is lubricant on top of the walking belt, simply wipe off
the lubricant with a soft cloth and a mild, non-abrasive cleaner.

For help identifying the assembly hardware, see the PART IDENTIFICATION CHART on page 31.

1. With the help of a second person, carefully raise the
Uprights (69) to the position shown.

See the inset drawing. Insert one of the Extension Legs
(102) into the treadmill as shown. Make sure that the
Extension Leg is turned so the Base Pad (99) is under­neath it. Note: It may be helpful to tip the Uprights (69)
forward and tap on the Extension Leg with a rubber mal­let as you insert the Extension Leg.

Insert the other Extension Leg (not shown) in the same
way.

2. Press the Lock Knob Sleeve (70) into the left Upright (69).

Remove the Lock Knob (68) from the Lock Pin (74). Make
sure that the Lock Pin Collar (72) and the Spring (71) are
on the Lock Pin.

Insert the Lock Pin (74) into the Lock Knob Sleeve (70)
and the left Upright (69). Tighten the Lock Knob (68) back
onto the Lock Pin.

1

69

69

102

99

2

68

71

72

74

70

3. Fold the treadmill into the storage position (see HOW TO
FOLD THE TREADMILL FOR STORAGE on page 26).
Orient the Left Rear Foot (140) and the Right Rear Foot
(141) as shown. Attach the Left and Right Rear Feet to
the Frame (110) with four 1” Tek Screws (148).

ful not to overtighten the Screws.

Lower the treadmill Frame (110) (see HOW TO LOWER
THE TREADMILL FOR USE on page 26).

Be care-

6

3

148

69

140

141

110

148

4. With the help of a second person, carefully tip the

Uprights (69) down as shown. Make sure that the

Extension Legs (102) remain in the Uprights.

Attach each Extension Leg (102) with two 1” Screws
(148) and a Base Pad (99) as shown. Note: Attach the
lower Screw (without the Base Pad) first.

4

69

With the help of a second person, carefully tip the
Uprights (69) back to the vertical position.

Note: One extra Base Pad (99) may be included. Use the
Base Pad to replace any Base Pad that becomes worn.

5. Insert a Handrail (66) into each side of the console as-

sembly. Note: It may be helpful to twist the Handrails as
you insert them.

Cut the tie securing the Upright Wire Harness (98). Have a
second person hold the console assembly near the
Uprights (69). Connect the Upright Wire Harness to the
wire harness extending from the Console Base (81).

connectors should slide together easily and snap into
place. If they do not, turn one connector and try again.

Insert the connectors and the Upright Wire Harness down
into the right Upright, and then set the console assembly
on the Uprights.

6. Insert two Handrail Bolts (78) with 5/16” Star Washers

(77) into the right Upright (69) and the right Handrail (66)

Be careful not to damage the Upright Wire Harness
(not shown). Next, lift the right Handrail slightly and align

the Bolts with the holes in the Handrail. (Note: If neces­sary, twist the Handrail to align the holes in the Handrail
with the Bolts). Thread the Bolts into the Handrail.

not tighten the Bolts yet.

Attach the left Handrail (not shown) in the same way.
Then, tighten all four Handrail Bolts (78). Note: There
are no wire harnesses on the left side.

Be careful not to pinch the wires.

The

Do

102

5

6

66

66

99

148

98

99

102

148

81

69

Console Assembly

69

77

78

7. Attach the Upper Handrail (142) to the Uprights (69)

with two 3” Bolts (17) and two Handrail Washers (149)
as shown. Firmly tighten the Bolts.

8. Make sure that all parts are properly tightened before

you use the treadmill. Keep the included allen wrench
in a secure place. The allen wrench is used to adjust the
walking belt (see page 28).

pet from damage, place a mat under the treadmill.

To protect the floor or car-

7

7

142

17

149

69

17

OPERATION AND ADJUSTMENT

THE PERFORMANT LUBETMWALKING BELT

Your treadmill features a walking belt coated with
PERFORMANT LUBETM, a high-performance lubricant.

IMPORTANT: Never apply silicone spray or other
substances to the walking belt or the walking plat­form. Such substances will deteriorate the walking
belt and cause excessive wear.

HOW TO PLUG IN THE POWER CORD

DANGER: Improper connection

of the equipment-grounding conductor can
result in an increased risk of electric shock.
Check with a qualified electrician or service­man if you are in doubt as to whether the
product is properly grounded. Do not modify
the plug provided with the product—if it will
not fit the outlet, have a proper outlet
installed by a qualified electrician.

Your treadmill, like any other type of sophisticated
electronic equipment, can be seriously damaged by
sudden voltage changes in your home’s power.
Voltage surges, spikes, and noise interference can
result from weather conditions or from other appliances
being turned on or off.

your treadmill being damaged, always use a surge
suppressor with your treadmill (see drawing 1 at
the right). To purchase a surge suppressor, see
your local NordicTrack dealer or call 1-800-806­3651 and order part number 146148.

To decrease the possibility of

an equipment-grounding conductor and a grounding
plug. Plug the power cord into a surge suppressor,

and plug the surge suppressor into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
Important: The treadmill is not compatible with
GFCI-equipped outlets.

This product is for use on a nominal 120-volt circuit,
and has a grounding plug that looks like the plug illus­trated in drawing 1 below. A temporary adapter that
looks like the adapter illustrated in drawing 2 may be
used to connect the surge suppressor to a 2-pole
receptacle as shown in drawing 2 if a properly
grounded outlet is not available.

1

Grounded Outlet Box

Surge Suppressor

Grounding Pin

Grounding Pin

Grounded Outlet

2

Grounded Outlet Box

Adapter

Grounding Plug

Surge Suppressor

Use only a single-outlet surge suppressor that is
UL 1449 listed as a transient voltage surge sup­pressor (TVSS). The surge suppressor must have a
UL suppressed voltage rating of 400 volts or less
and a minimum surge dissipation of 450 joules.
The surge suppressor must be electrically rated
for 120 volts AC and 15 amps. There must be a
monitoring light on the surge suppressor to indi­cate whether it is functioning properly. Failure to
use a properly functioning surge suppressor could
result in damage to the control system of the
treadmill. If the control system is damaged, the
walking belt may change speed or stop unexpect­edly, which may result in a fall and serious injury.

This product must be grounded.

tion or break down, grounding provides a path of least
resistance for electric current to reduce the risk of elec­tric shock. This product is equipped with a cord having

If it should malfunc-

Lug

Metal Screw

The temporary adapter should be used only until a
properly grounded outlet (drawing 1) can be installed
by a qualified electrician.

The green-colored rigid ear, lug, or the like extending
from the adapter must be connected to a permanent
ground such as a properly grounded outlet box cover.
Whenever the adapter is used it must be held in place
by a metal screw.

covers are not grounded. Contact a qualified elec­trician to determine if the outlet box cover is
grounded before using an adapter.

Some 2-pole receptacle outlet box

8

Main

Display

Program

Display

Pulse

Sensor

Note: If there is a thin sheet
of clear plastic on the face
of the console, remove it.

FEATURES OF THE CONSOLE

The advanced console offers a selection of features
designed to help you get the most from your exercise.

When the manual mode of the console is selected, the
speed and incline of the treadmill can be changed with
the touch of a button. As you exercise, the console will
display continuous exercise feedback. You can even
measure your heart rate using the handgrip pulse sen-

Note: For information about an optional chest

sor.

pulse sensor, see page 24.

Twenty-six preset workout programs are also offered.
Each program automatically controls the speed and in­cline of the treadmill to give you an effective workout.
You can even create custom workout programs and
store them in memory for future use.

In addition, the console offers four heart rate programs
that automatically adjust the speed and incline of the
treadmill to keep your heart rate near a target heart

Key

Pulse

Sensor

Clip

rate while you exercise. Note: The heart rate programs
require the use of the optional chest pulse sensor.

The console also features new iFIT.com interactive
technology. Having iFIT.com technology is like having a
personal trainer in your home. Using the included audio
cable, you can connect the treadmill to your home
stereo, portable stereo, computer, or VCR and play
special iFIT.com CD and video programs (iFIT.com
CDs and videocassettes are available separately).
iFIT.com CD and video programs automatically control
the speed and incline of the treadmill as a personal
trainer coaches you through every step of your workout.
High-energy music provides added motivation.

chase iFIT.com CDs or videocassettes, call toll­free 1-800-735-0768.

With the treadmill connected to your computer, you
can also go to our Web site at www.iFIT.com and ac­cess programs directly from the internet. Additional op­tions are soon to be available.

more information.

See www.iFIT.com for

To pur-

9

CAUTION: Before operating the

console, read the following precautions.

• Do not stand on the walking belt when turn­ing on the power.

• Always wear the clip (see the drawing below)
while operating the treadmill.

Switch the reset/off circuit breaker to the reset

3

position.

Locate the reset/off cir­cuit breaker on the
treadmill near the power
cord. Make sure that the
circuit breaker is in the
reset position.

Reset

Position

• Adjust the speed in small increments in
order to avoid sudden jumps in speed.

• The pulse sensor is not a medical device.
Various factors may affect the accuracy of
heart rate readings. The pulse sensor is in­tended only as an exercise aid in determin­ing heart rate trends in general.

• If you have heart problems, or if you are over
60 years of age and have been inactive, do
not use the heart rate programs. If you are
taking medication regularly, consult your
physician to find whether the medication will
affect your exercise hart rate.

• To reduce the possibility of electric shock,
keep the console dry. Avoid spilling liquids
on the console and place only a sealed water
bottle in the water bottle holder.

GETTING STARTED

Attach the clip to the waistband of your clothes.

1

Stand on the foot rails
of the treadmill. Find
the clip attached to the
key and slide the clip
onto the waistband of
your clothes. Next, in­sert the key into the
console.

steps backward until the key is pulled from the
console. If the key is not pulled from the con­sole, adjust the position of the clip as needed.

Then, remove the key from the console.

Plug in the power cord.

Test the clip by carefully taking a few

Clip

2

See HOW TO PLUG IN THE POWER CORD on
page 8.

Insert the key fully into the console.

4

Stand on the foot rails of the treadmill. Attach the
clip securely to the waistband of your clothes.

Next, insert the key into the console. After a
moment, the program display and the main display
will light. Note: When the key is inserted, the
treadmill incline system may automatically
calibrate itself—the treadmill will rise to the highest
incline level and then return to the lowest incline
level. During calibration, the left side of the main
display will show two dashes (– –) and the seg­ment time indicator will flash.

Enter your weight.

5

Although you can use the console without enter­ing your weight, the console will count your calorie
expenditure more accurately if you enter your
weight. To enter your weight, press either of the
Age/Weight Set buttons. The words “ENTER
WEIGHT” and the current weight setting will ap­pear in the main display. Press the Age/Weight
Set buttons again to enter your weight. The but­tons can be held down to enter your weight
quickly. Your weight will then be saved in memory.

To use the manual mode of the console, follow the
steps beginning on page 11. To use a preset program,
see page 13. To create and use a custom program,
see pages 15 and 16. To use a heart rate program,
see page 17. To use an iFIT.com CD or video pro-

gram, see page 21. To use an iFIT.com program di­rectly from our Web site

, see page 23.

10

HOW TO USE THE MANUAL MODE

Insert the key fully into the console.

1

See GETTING STARTED on page 10.

Select the manual mode.

2

When the key is inserted, the manual mode will
automatically be selected. If a program has been
selected, press the Select Goal button repeatedly
until the words “MANUAL MODE” appear in the
main display.

Change the incline of the treadmill as desired.

4

To change the incline of
the treadmill, press the

s

t

s

Incline
Each time a button is
pressed, the incline will
change by 0.5%. To
change the incline quickly, press the 1-Step Incline
buttons. The incline range is 0% to 10%. Note: After
the buttons are pressed, it may take a moment for
the treadmill to reach the selected incline setting.

Follow your progress with the LED track, the

5

Training Zone display, and the main display.

and

t

buttons.

Start the walking belt.

3

To start the walking belt, press the Start button,
the Speed + button, or one of the twelve 1-Step
Speed buttons.

If the Start button or the
Speed + button is
pressed, the walking
belt will begin to move
at 1 mph. As you exer­cise, change the speed
of the walking belt as desired by pressing the
Speed + and – buttons. Each time a button is
pressed, the speed setting will change by 0.1
mph; if a button is held down, the speed setting
will change in increments of 0.5 mph.

If one of the 1-Step Speed buttons is pressed, the
walking belt will gradually increase in speed until it
reaches the selected speed setting.

console can display speed and distance in ei­ther miles or kilometers. For simplicity, all in­structions in this section refer to miles.

Note: The

The LED track

the manual mode or the
iFIT.com mode is se­lected, the program dis­play will show an LED
track representing 1/4
mile. As you exercise, the indicators around the
track will light in succession until the entire track is
lit. The track will then darken and the indicators
will again begin to light in succession.

The Training Zone display—As you exercise, the
Training Zone display will show the approximate
intensity level of your exercise. For example, if four
to six indicators in the display are lit, your intensity
level is ideal for fat burning.

The main display—The main display will show
the following information:

Incline—The left side of
the main display shows
the incline level of the
treadmill.

—When

To stop the walking belt, press the Stop button.
The time will begin to flash in the main display. To
restart the walking belt, press the Start button, the
Speed + button, or one of the 1-Step Speed but­tons.

Note: During the first few minutes that the treadmill
is used, observe the alignment of the walking belt,
and align it if necessary (see page 28).

11

Time/Pace—When the

manual mode or the
iFIT.com mode is se­lected, the next section
of the main display will
show the elapsed time
and your current pace (pace is measured in

utes per mile). The display will change from one

min-