Nokia Lumia 650 Cricket User manual

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User Guide Lumia 650

Issue 1.0 EN-US

User Guide

Lumia 650

For your safety 4

Get started 5

Keys and parts 5

Insert the SIM and memory card 6

Remove the SIM and memory card 8

Turn the phone on 11

Lock the keys and screen 12

Charge your phone 13

Change the volume 14

Connect the headset 16

Antenna locations 17

Your first Lumia? 18

Learn more about your phone 18

Set up your phone 19

Update your apps 20

Explore your tiles, apps, and settings 20

Navigate inside an app 23

Use the touch screen 24

Back, start, and search keys 26

Switch to your new Lumia phone 27

Basics 30

What’s new in this release? 30

Get to know your phone 30

Accounts 36

Personalize your phone 41

Cortana 48

Accessibility 50

Take a screenshot 51

Extend battery life 52

Save on data roaming costs 54

Write text 55

Clock and calendar 59

Browse your SIM apps 63

Store 64

People & messaging 68

Calls 68

Contacts 72

Social networks 76

Messages 77

Email 81

Camera 86

Open your camera quickly 86

Camera basics 86

Advanced photography 88

Photos and videos 90

Maps & navigation 92

Switch location services on 92

Find a location 92

Get directions to a place 93

Download a map to your phone 93

Positioning methods 94

Internet 95

Define internet connections 95

Use your data plan efficiently 95

Web browser 96

Search the web 98

Close internet connections 99

Troubleshoot internet connection issues 99

Entertainment 100

Watch and listen 100

FM radio 103

Sync music and videos between your phone and computer 104

Games 105

Lifestyle apps and services 107

Office 110

Work with Word 110

Work with Excel 111

Work with PowerPoint 111

Write a note in OneNote 112

Access Office files through OneDrive 113

Use the calculator 113

Phone management & connectivity 114

Update your phone software 114

Use a secure VPN connection 115

Wi-Fi 115

NFC 116

Bluetooth 118

Memory and storage 120

Copy content between your phone and computer 123

Security 125

Wallet 128

Access codes 129

Troubleshoot connectivity issues 130

If your phone doesn't respond 131

Find your model number and serial number (IMEI) 132

Product and safety info 132

For your safety

Read these simple guidelines. Not following them may be dangerous or against local laws and regulations.

TURN OFF IN RESTRICTED AREAS

Turn the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment,

fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by Microsoft Mobile for

use with this device. Third-party chargers that comply with the applicable USB requirements, and that can connect to your device USB connector, may be compatible. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the device is dropped on a

hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long

periods. Exercise caution when holding your device near your ear while the speakerphone is in use.

Get started

Take care of the basics, and have your phone up and running in no time.

Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account. However, the Cricket privacy tools do not apply to applications available outside of Cricket. Please review the terms and conditions and the associated privacy policy for each location-based service to learn how location information will be used and protected. In addition, your Cricket phone may be used to access the internet and to download, and/or purchase goods, applications, and services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access to the Internet and certain Internet content. These controls may not be available for certain devices which bypass Cricket controls.

Keys and parts

Explore the keys and parts of your new phone.

1 Audio connector 2 Earpiece 3 Front camera 4 Volume keys 5 Power/Lock key 6 Microphone 7 Loudspeaker

8 Main camera 9 Flash 10 Charger connector

Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Insert the SIM and memory card

Read on to learn how to insert a SIM card into your phone.

Important: Your device uses a nano-SIM card, also known as a nano-UICC SIM card. Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

Note: Turn the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

1. Turn your phone off.

2. Put your fingernail in the recess at the bottom edge of the back cover. Press the middle of

the back cover, bend the cover open, and remove it.

Do not use any tools, as they may damage the phone.

3. If the battery is in, put your fingernail in the recess on its top edge, and lift it out.

4. Push the nano-SIM card into the SIM slot with the metal contact area down, until you hear

a click.

5. If you have a memory card, slide the card into the memory card slot.

It is recommended that you use a fast microSD card from a well-known manufacturer.

6. Line up the battery contacts, and put the battery in.

7. Press the top edge of the back cover against the top edge of your phone, and snap the

cover into place.

8. Turn your phone on.

Remove the SIM and memory card

Got a new SIM or memory card? Learn how to remove the previous card from your phone.

1. Turn your phone off.

2. Put your fingernail in the recess at the bottom edge of the back cover. Press the middle of

the back cover, bend the cover open, and remove it.

Do not use any tools, as they may damage the phone.

3. If the battery is in, put your fingernail in the recess on its top edge, and lift it out.

4. To remove the SIM card, push the card to unlock it, and pull it out from the slot.

5. To remove the memory card, pull it out from the slot.

6. Line up the battery contacts, and put the battery in.

7. Press the top edge of the back cover against the top edge of your phone, and snap the

cover into place. Don't press the keys while attaching the cover.

8. Turn your phone on.

Turn the phone on

Turn your phone on, and start exploring it.

Press the power key until the phone vibrates.

Turn the phone off

Press and hold the power key, and drag the lock screen down.

Lock the keys and screen

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen. You can also set the keys and screen to lock automatically.

To lock your keys and screen, press the power key.

Unlock the keys and screen

Press the power key, and drag the lock screen up.

Tip: If you can hide your navigation bar, you can also lock your keys and screen by double-tapping the bar. To turn this feature on, swipe down from the top of the screen,

tap All settings > Personalization > Lock screen, and turn Double-tap the navigation bar to turn off the screen on .

Set the keys and screen to lock automatically Swipe down from the top of the screen, tap All settings > Personalization > Lock screen, and under Screen times out after, select the length of time after which the keys and

screen are locked automatically.

Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can turn the phone on for the first time.

Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately.

1. Plug a compatible charger into a wall outlet, and connect the cable to your phone.

2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.

You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.

If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.

Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.

Make sure your computer is turned on.

First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.

Change the volume

If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking.

Use the volume keys on the side of your phone. The maximum volume level is 10.

If you have connected headphones, the volume keys control both ringtone and media volume at the same time. The maximum volume level is 30.

Change the volume for media and apps

Press a volume key on the side of your phone to see the volume status bar, tap , and tap the volume bar for media and apps to set the volume you want. The maximum volume level is 30.

Switch to silent mode

Press a volume key on the side of your phone, tap on the volume status bar, and tap . To turn silent mode off, on the volume status bar, set the volume you want.

Turning silent mode on does not affect your alarms. If you want to rest, make sure you don’t have any incoming alarms, or turn your phone off.

Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence

an incoming call, press the volume down key.

Turn the vibration on

If you want your phone to vibrate, press a volume key on the side of your phone, tap on the volume status bar, and tap Vibrate off. To turn the vibration off, tap Vibrate on.

Tip: To change other sound settings, swipe down from the top of the screen, and tap

All settings > Personalization > Sounds.

Tip: To turn the vibration of the back, start, and search keys on or off, swipe down from the top of the screen, tap All settings > Extras > Touch, and turn Vibrate when I tap the navigation keys. on or off . Changing the vibration setting for incoming

calls doesn’t affect the vibration of the keys.

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.

The headset may be sold separately.

Connect the headset to your phone.

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

The antenna areas are highlighted.

Your first Lumia?

Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn how to use the touch screen.

Learn more about your phone

When you want to learn more about your phone, or if you're unsure how your phone should work, there are several support channels for you to check.

To help you get the most out of your phone, there's a user guide in your phone with additional instructions. Tap Lumia Help+Tips.

You can also go to www.microsoft.com/mobile/support, where you can find:

• Troubleshooting information

• Instant answers for questions you may have

• Discussions

• News on apps and downloads

• Software update information

• Further details about features and technologies, and the compatibility of devices and

accessories

Troubleshooting and discussions may not be available in all languages.

For support videos, go to www.youtube.com/lumiasupport.

If you’re new to Lumia, remember to also check out the Get started app.

Set up your phone

Make the most out of your phone’s features from the get-go.

When you turn your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting.

You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as:

• Xbox

• Groove and Movies & TV

• OneDrive

• Hotmail

• Outlook

If you already created an account for one of Microsoft services, such as Xbox Live, Hotmail, or Outlook, those credentials are valid as a Microsoft account and you can use them to sign in.

You can use the same username and password on your computer and phone.

1. Turn your phone on, and follow the instructions shown on your phone.

2. When asked, create a Microsoft account, or sign in to an existing one.

Make sure you remember the credentials for the Microsoft account you added to your phone. You need them if you want to reset your phone or change the reset protection settings. Reset protection prevents a thief from resetting and reusing your phone if your phone gets stolen.

Tip: You can also create a Microsoft account later. Swipe down from the top of the screen, and tap All settings > Accounts > Your email and accounts > Sign in with a Microsoft account instead.

Parents must approve the account for children under the age of 13. To approve the account, swipe down from the top of the screen, tap All settings > Accounts > Your email and accounts > Sign in with a Microsoft account instead, sign in with your child’s account, and follow the instructions shown on the phone.

You can also create or manage your account at account.microsoft.com.

3. Fill in your account details.

4. Type in your phone number or an alternative email address. They are used to send you a

one-time verification code and to protect your data.

5. When asked, type in your email address or the last 4 digits of your phone number.

6. When you receive the code, type it in, and you are ready to back up your data and use your

phone.

Tip: If your screen turns off, press the power key, and drag the lock screen up.

Update your apps

App updates bring important bug fixes and new functionalities. To get the best out of your new phone, make sure your apps are up to date.

1. Tap Store.

2. Tap > Downloads and updates.

Tip: By default, your phone automatically updates the apps when you’re connected to

Wi-Fi.

3. Tap Check for updates: > Update All.

Turn off automatic updates Tap Store > Settings, and switch Update apps automatically to Off .

Explore your tiles, apps, and settings

Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu.

The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more. Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news.

1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right.

Tip: To go back to the start screen from any view, tap the start key .

The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up here. To look up an app in the apps menu, tap the search bar at the top of the screen, or tap a letter.

Recently installed apps show up at the top of the apps menu.

2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap Pin to Start.

Check notifications and change settings quickly

Swipe down from the top of the screen.

In the action center, you can quickly see notifications, such as your missed calls and unread emails and messages, open the camera, and access all phone settings.

Navigate inside an app

There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover more actions, use the options menu.

In most apps, to go to another view, swipe left.

Tip: To switch between views, you can also tap the tab heading at the top of the screen.

Find more options in an app

Tap or .

In the options menu, you can find additional settings and actions that are not shown as icons.

Use the touch screen

Explore your phone with a tap, swipe, or drag.

To open an app or other item, tap the app or item.

Tap and hold to open further options

Place your finger on an item until the menu opens.

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

For example, swipe left or right between the start screen and the apps menu, or between different views in the apps.

Scroll through a long list or menu

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Lock the screen orientation

The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in its current orientation, swipe down from the top of the screen, tap All settings > System > Display, and switch Rotation lock to On .

Screen rotation may not work in all apps or views.

Back, start, and search keys

The back, start, and search keys help you navigate your phone.

• To see which apps you have open, tap and hold the back key . To switch to another app,

tap the app you want. To close an app, tap at the top right corner of the app.

• To go back to the previous screen you were in, tap the back key . Your phone remembers

all the apps and websites you've visited since the last time your screen was locked.

• To go to the start screen, tap the start key . The app you were in stays open in the

background.

• If your phone has a large screen, to bring the action center closer to your thumb, tap and

hold the start key . The screen goes back to the normal view automatically.

• To search the web or for items on your phone, tap the search key .

• If your phone has Cortana, to control your phone with your voice, tap and hold the search

key , and say what you want to do. Or, to change the Cortana settings or use other Cortana functions, tap the search key .

Cortana is not available in all regions and languages. For information on the supported regions and languages, go to www.microsoft.com/mobile/support/cortanaregions.

• To turn the vibration of these keys on or off, swipe down from the top of the screen, tap

All settings > Extras > Touch, and switch Vibrate when I tap the navigation

keys. on or off . Changing the vibration setting for incoming calls doesn’t affect the

vibration of the keys.

Switch to your new Lumia phone

Switch to your new Lumia easily – learn how to transfer contacts, calendar, photos, videos, and other content to your new phone.

Transfer content to your new Lumia phone

There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone.

These instructions may not apply to all phone models and manufacturers.

You may need to install some apps on your phone or computer for the transfer. Depending on what you need to install and how much content you are transferring, the transfer may take a while.

Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.

For more information, go to www.microsoft.com/mobile/switch-easy.

Copy contacts using Bluetooth

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts.

Tip: If your old phone is a Lumia, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from OneDrive, just sign in to your account on your phone. The contacts are imported automatically.

Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.

1. On your old phone, turn Bluetooth on, and make sure the phone is visible to other devices.

2. On your new Lumia, swipe down from the top of the screen, tap and hold , make sure

Bluetooth is turned on, and pair your Lumia with your old phone.

3. On your new phone, tap Transfer my Data.

4. Tap continue.

5. Select your old phone from the list of paired devices, and follow the instructions shown on

both phones. On your new phone, make sure the Contacts checkbox is selected.

If your contacts are written in a language that is not supported by your new phone, the contact information may not be shown correctly.

After you have copied your contacts, for the best experience and to save space on your phone, uninstall the Transfer my Data app.

Transfer content using your Microsoft account

If your old phone is a Lumia, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account.

Make sure that you have set up a Microsoft account on your old and on your new Lumia phones.

1. On your old phone, make sure you back up all the content you want to move to your new phone.

To learn more about how to back up your phone, go to support.microsoft.com, and browse to the instructions for Windows phones.

2. On your new Lumia phone, to sign in to your Microsoft account, swipe down from the top of the screen, tap All settings > Accounts > Your email and accounts > Sign in with a Microsoft account instead, and follow the instructions shown on the screen.

The backed up content is automatically transferred to your new Lumia phone.

Tip: You can also transfer photos, videos, or other files from your old phone to your new Lumia. On your old phone, add the files you want to OneDrive.

Transfer content using OneDrive

Use the OneDrive app to upload your Office documents, photos, and videos to OneDrive. No matter if your old phone is a Windows phone, an Android phone, or an iPhone, you can copy your files to your new Lumia.

To easily upload and manage your content in OneDrive, download and install the OneDrive app from:

• Google Play for an Android phone

• App Store for an iPhone

• Store for Windows phones (if not already in phone)

• Mac App Store for an Apple Mac

• support.microsoft.com for your PC

You need a Microsoft account to sign in to OneDrive.

OneDrive may not be available for all phone models.

1. On your old phone, open the OneDrive app.

2. Upload the files you want to transfer to your new phone.

You can now sign in to OneDrive with your Microsoft account to access your content on any device and download it when you need it.

Transfer Outlook content from an Android phone or iPhone

Use your Microsoft account to transfer your Outlook emails, contacts, and calendar entries from your Android phone or iPhone to your new Lumia.

You need the Microsoft Outlook app on your Android phone or iPhone.

1. On your old Android phone or iPhone, add your Google or iCloud account to your Outlook

app. Make sure all the content you want to transfer to your new phone is synced to your account.

2. On your new Lumia, tap Outlook Mail > Get started > Add account.

3. Sign in to your Google or iCloud account, and tap Ready to go.

Your emails, contacts, and calendar entries are automatically synced to your new phone. It may take a while before the content is available.

Tip: You can also transfer photos and videos from your old phone to your new Lumia. On your Android phone or iPhone, install the OneDrive app, sign in to the app using your Microsoft account, and add the files you want to OneDrive.

For more information on how to sync your content using the Outlook app, go to

support.microsoft.com, and browse to the instructions for Windows phones.

Select the content you want to sync to your Lumia Tap Outlook Mail > > Accounts. Select an account, tap Change mailbox sync settings, and select what you want to sync under Sync Options.

Transfer content from a Symbian or S40 phone

Use Nokia Suite to transfer your contacts, calendar entries, music, and photos from a Symbian or S40 phone to your Lumia phone.

Make sure you have the latest Nokia Suite installed on your PC. You can download it from www.microsoft.com/mobile/nokiasuite.

You need a Microsoft account to sign in to OneDrive.

1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.

2. Open Nokia Suite on your PC.

3. Select Copy content to Nokia Lumia, sign in to your Microsoft account, and follow the

instructions shown on your computer. Your content is copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com account.

4. To access your photos, on your Lumia phone, tap Photos. To access other files, such as your music, on the start screen, tap OneDrive. Your contacts and calendar events are synced automatically.

Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content, such as your videos? You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload.

Basics

Personalize your phone, make the most out of your accounts and apps like OneDrive and Store, and learn the essentials from writing text to saving battery life.

What’s new in this release?

Check some of the new things in this release at a glance.

• Find stuff easily on the web with the new Microsoft Edge browser.

• Add a full-size background photo to your start screen and apps menu.

• Find your recently installed apps easily at the top of the apps menu.

• Find your settings quickly in the new setting groups.

• Expand the shortcut view to find more shortcuts in the action center.

• Act quickly on your notifications in the action center. For example, reply to a text message

without opening the Messaging app.

• Check out the new Get started app, or use Cortana to find the information you need.

Get to know your phone

Your phone has 2 views: the start screen and the apps menu. To switch between the views, simply swipe left or right.

Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly on the start screen.

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