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Lumia 635 Boost
User manual
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Nokia Lumia 635 Boost User manual

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Nokia Lumia 635
User Guide
Issue 1.0 EN-US
Contents
Contents ......................................................................................................................................................... i
Introduction ................................................................................................................................................... 1
First start-up .................................................................................................................................. 2
Get Started .................................................................................................................................................... 3
Transfer Content to Your New Lumia Phone .............................................................................. 15
Transfer Content Using Your Microsoft Account ........................................................................ 17
Transfer Content Using OneDrive .............................................................................................. 17
Transfer Content from a Symbian or S40 Phone ........................................................................ 18
Transfer Outlook Info from an Android Phone or iPhone ........................................................... 18
Charge Your Phone with a USB Charger ................................................................................... 19
Basic Operations ......................................................................................................................................... 22
Use the On-Screen Keyboard ..................................................................................................... 29
Use Keyboard Word Suggestions ............................................................................................... 32
Add Writing Languages ............................................................................................................... 33
TOC i
Microsoft Account ....................................................................................................................... 34
Create Your Microsoft Account ................................................................................................... 35
Set Up My Family ........................................................................................................................ 35
Set Up an Account ...................................................................................................................... 36
Browse Store............................................................................................................................... 39
Download an App, Game, or Other Item .................................................................................... 39
View Your Ongoing Downloads .................................................................................................. 40
Write a Review for an App .......................................................................................................... 41
Set Your Phone to Lock Automatically ....................................................................................... 41
Use Your Phone When It's Locked ............................................................................................. 42
Change Your PIN Code .............................................................................................................. 42
Find Your Lost Phone ................................................................................................................. 43
Your Phone Interface .................................................................................................................................. 47
Back, Start, and Search Keys ..................................................................................................... 47
Personalize the Navigation Bar................................................................................................... 48
Switch between Views and Apps ................................................................................................ 48
Check Notifications on Your Phone ............................................................................................ 50
Change the Volume .................................................................................................................... 51
Use Your Phone in Airplane Mode ............................................................................................. 51
Icons Shown on Your Phone ...................................................................................................... 52
Personalize the Start Screen ...................................................................................................... 54
Personalize the Lock Screen ...................................................................................................... 56
Create a Safe, Fun Start Screen for Kids ................................................................................... 57
Personalize Your Phone Tones .................................................................................................. 59
Switch Your Phone to Silent Mode ............................................................................................. 59
TOC ii
Back up and Restore Data on Your Phone ................................................................................. 62
Check and Increase Available Memory on Your Phone ............................................................. 62
Save or Move Apps to a Memory Card ....................................................................................... 63
Delete an App from Your Phone ................................................................................................. 64
Manage Files on Your Phone ..................................................................................................... 64
Phone App .................................................................................................................................................. 66
Call a Contact.............................................................................................................................. 66
Make a Call with Skype ............................................................................................................... 67
Use 1-Touch Dialing to Call Your Favorite Contacts .................................................................. 67
Call the Last Dialed Number ....................................................................................................... 67
Silence an Incoming Call ............................................................................................................ 68
Reply to a Call by a Text Message ............................................................................................. 68
Make a Conference Call ............................................................................................................. 69
Call Your Voice Mailbox .............................................................................................................. 69
Use Visual Voice Mail ................................................................................................................. 69
Block Calls and Messages .......................................................................................................... 70
People Hub ................................................................................................................................. 71
Add or Delete a Contact .............................................................................................................. 71
Save a Number from a Received Call ........................................................................................ 72
Save a Number from a Received Message ................................................................................ 72
Search for a Contact ................................................................................................................... 73
Link Contacts .............................................................................................................................. 73
Copy Contacts ............................................................................................................................ 73
Copy Contacts from a SIM Card ................................................................................................. 74
Create, Edit, or Delete a Contact Group ..................................................................................... 75
Share Your Plans with Your Family and Friends ........................................................................ 75
Messaging and Internet ............................................................................................................................... 77
Send a Message ......................................................................................................................... 77
Read a Message ......................................................................................................................... 78
Reply to a Message .................................................................................................................... 79
Send a Message to a Group ....................................................................................................... 79
Chat Using Skype ....................................................................................................................... 80
TOC iii
Send Your Location in a Message .............................................................................................. 80
Send an Audio Message ............................................................................................................. 81
Add or Delete a Mailbox .............................................................................................................. 81
Add your first mailbox ................................................................................................................. 82
Add Your Exchange Mailbox to Your Phone .............................................................................. 82
Open Mail from the Start Screen ................................................................................................ 83
Send Mail .................................................................................................................................... 83
Read Mail .................................................................................................................................... 84
Reply to Mail ............................................................................................................................... 85
Delete Mail .................................................................................................................................. 86
View Mails Separately ................................................................................................................. 86
Send Automatic Replies .............................................................................................................. 86
Link Several Mailboxes as a Unified Inbox ................................................................................. 86
Browse the Web .......................................................................................................................... 87
Open a New Tab ......................................................................................................................... 88
Change the Browser Mode ......................................................................................................... 89
Add a Website to Your Favorites ................................................................................................ 89
Clear the Browser History ........................................................................................................... 89
Search the Web .......................................................................................................................... 90
Close Internet Connections ......................................................................................................... 90
Camera and Video ...................................................................................................................................... 91
Take a photo ............................................................................................................................... 91
Glam Up Your Selfie ................................................................................................................... 92
Record a Video ........................................................................................................................... 92
Save Your Photos and Videos to a Memory Card ...................................................................... 93
Save Location Info to Your Photos and Videos .......................................................................... 93
Share Your Photos and Videos .................................................................................................. 93
Take Photos Like a Pro ............................................................................................................... 94
Frame Your Photos with Ease .................................................................................................... 94
TOC iv
Take Better Photos with Smart Sequence Mode ........................................................................ 94
Add Movement to Your Photos ................................................................................................... 95
Download Camera Lenses from Store ........................................................................................ 95
Photos Hub ................................................................................................................................. 96
View Photos ................................................................................................................................ 97
Mark a Photo as a Favorite ......................................................................................................... 97
Upload Photos and Videos to the Web ....................................................................................... 97
Change the Background in the Photos Hub ............................................................................... 98
Create an Album ......................................................................................................................... 98
Create the Stories of Your Life.................................................................................................... 98
Copy Your Photos to Your Computer ......................................................................................... 99
Edit a Photo................................................................................................................................. 99
Add Cool Special Effects to Your Photos ................................................................................. 100
Useful Features ......................................................................................................................................... 101
Cortana Voice Assistant ............................................................................................................ 101
Set Up Cortana ......................................................................................................................... 101
Use Cortana .............................................................................................................................. 101
Set Up a Social Media Account ................................................................................................ 102
See Your Friends' Status Updates ............................................................................................ 102
Post Your Status ....................................................................................................................... 103
Change Your Profile Photo ....................................................................................................... 103
Share a Photo in Social Networking Services .......................................................................... 103
Set an Alarm ............................................................................................................................. 105
Update the Time and Date Automatically ................................................................................. 106
Add an Appointment ................................................................................................................. 107
Switch between Calendar Views .............................................................................................. 107
Add a Task to Your Task List .................................................................................................... 108
Use Multiple Calendars ............................................................................................................. 108
TOC v
Switch Location Services On .................................................................................................... 109
Find a Location ......................................................................................................................... 109
Get Directions to a Place .......................................................................................................... 109
Download Maps to Your Phone ................................................................................................ 110
Positioning Methods .................................................................................................................. 110
Play Music ................................................................................................................................. 111
Create a Playlist ........................................................................................................................ 111
Play a Podcast .......................................................................................................................... 112
Play a Video .............................................................................................................................. 112
Enhance Your Audio Experience .............................................................................................. 112
Sync Music and Videos between Your Phone and Computer .................................................. 113
Project Your Screen over Wi-Fi ................................................................................................ 113
Listen to the Radio .................................................................................................................... 114
Save a Radio Station ................................................................................................................ 114
Get New Games ....................................................................................................................... 115
Play a Game ............................................................................................................................. 116
Work with Word Mobile ............................................................................................................. 117
Work with Excel Mobile ............................................................................................................. 118
Work with PowerPoint Mobile ................................................................................................... 119
Connectivity ............................................................................................................................................... 125
Connect to Wi-Fi ....................................................................................................................... 127
TOC vi
Connect with Wi-Fi Sense ......................................................................................................... 128
Connect to a Wireless Headset ................................................................................................ 129
Connect to Your Friend’s Phone with Bluetooth ....................................................................... 129
Send Your Content Using Bluetooth ......................................................................................... 130
Set Your Phone to Driving Mode .............................................................................................. 130
Change Your Device Name ...................................................................................................... 131
Settings ..................................................................................................................................................... 132
Use Your Phone with Ease ....................................................................................................... 132
Use the Screen Reader ............................................................................................................ 133
For Assistance .......................................................................................................................................... 135
Manage your account ............................................................................................................... 136
Re-Boost ................................................................................................................................... 136
Network services and costs ...................................................................................................... 137
Make an emergency call ........................................................................................................... 138
Take care of your device ........................................................................................................... 139
About Digital Rights Management ............................................................................................ 140
Battery and charger info ............................................................................................................ 140
Small children ........................................................................................................................... 141
Medical devices ........................................................................................................................ 141
Implanted medical devices ........................................................................................................ 141
Accessibility solutions ............................................................................................................... 141
Hearing ...................................................................................................................................... 142
Protect your device from harmful content ................................................................................. 142
Information on health ................................................................................................................ 142
Vehicles ..................................................................................................................................... 143
Safety and texting while driving ................................................................................................ 143
TOC vii
Potentially explosive environments ........................................................................................... 143
Certification information (SAR) ................................................................................................. 143
Support messages .................................................................................................................... 143
Care .......................................................................................................................................... 144
Copyrights and other notices .................................................................................................... 144
Index .......................................................................................................................................................... 146
TOC viii
Introduction
Learn the basics of using this guide and your new phone.
For your safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
Introduction 1
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the speakerphone is in use.
Before Using Your Phone
This guide isn't all there is. There's a user guide in your phone – it's always with you, available when needed. To find answers to your
questions and to get helpful tips, tap Lumia Help+Tips. If you’re new to Lumia, check out the section for new users.
Check out the support videos at www.youtube.com/lumiasupport. For info on Microsoft Mobile Service terms and Privacy policy, go to
www.microsoft.com/mobile/privacypolicy.
First start-up
Your new phone comes with great features that are installed when you start your phone for the first time. Allow some minutes while your phone sets up.
Introduction 2
Get Started
Find all the info you need to set up your phone for the first time.
Keys and Parts
Explore the keys and parts of your new phone.
1. Audio connector AHJ 3.5 mm
2. Earpiece
3. Volume keys
4. Power/Lock key
5. Microphone
6. Camera
7. Loudspeaker
8. Micro-USB connector
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.
Get Started 3
Insert the SIM and Memory Card
Read on to learn how to insert a SIM card into your phone.
Important:
Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only original micro­SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card.
Note:
Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.
Get Started 4
4. Push the SIM card into the SIM slot with the metal contact area down.
5. If you have a memory card, push the card into the memory card slot.
Get Started 5
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place.
Get Started 6
8. Switch your phone on.
Remove the SIM and Memory Card
Learn how to remove the previous SIM or memory card from your phone.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Get Started 7
3. If the battery is in, lift it out.
4. To remove the SIM card, pull it out from the slot.
Get Started 8
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
Get Started 9
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place. Don't press the keys while attaching the cover.
8. Switch your phone on.
Switch the Phone On
Switch your phone on, and start exploring it.
● Press the power key until the phone vibrates.
Get Started 10
Switch the phone off
● Press and hold the power key, and drag the lock screen down.
Get Started 11
Lock the Keys and Screen
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can set your keys and screen to lock automatically.
■ Press the power key.
Unlock the keys and screen
■ Press the power key, and drag the lock screen up.
Get Started 12
Set the keys and screen to lock automatically
■ On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen >
Screen times out after, and select the length of time after which the keys and screen are locked
automatically.
Set Up Your Phone
Make the most out of your phone’s features from the get-go.
Get Started 13
When you switch your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as:
● Xbox
● OneDrive
● Hotmail
● Outlook
You can use the same username and password on your computer and phone.
1. Switch your phone on, and follow the instructions shown on your phone.
2. When asked, create your Microsoft account if you don’t have one already, or sign in with your existing username and password.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account.
Parents must approve the Microsoft account for children under the age of 13. To approve an account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
Get Started 14
Activation and Service
Learn how to activate your new phone. Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID).
Create your account and pick your plan
Set up your Boost Mobile account.
1. From your computer, visit www.boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process. To view your phone's MEID number, on the start screen, swipe down from the top of the
screen, and tap ALL SETTINGS > about > More info.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Tip: You can also activate by phone by calling 1–888–BOOST-4U (1–888–266–7848) from any other phone.
Activate your phone
After setting up your account on www.boostmobile.com, simply switch your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile phone to a new one, be sure to switch off the old device before swapping the serial number (MEID). Once the MEID swap is complete, switch on the new device and the programming information will be pushed to your device automatically.
Activate your phone manually
You can also start the activation process manually. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > activate your device.
Transfer Content to Your Lumia Phone
Learn how to transfer content to your Lumia phone.
Transfer Content to Your New Lumia Phone
There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone.
These instructions may not apply to all phone models and manufacturers. You may need to install some apps on your phone or computer for the transfer. Depending on what you
need to install and how much content you are transferring, the transfer may take a while.
Get Started 15
Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy. Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy
your contacts, text messages, and pictures from your old phone. The app does not work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both phones.
If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.
Get Started 16
Transfer Content Using Your Microsoft Account
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows Phone device, tap Settings > backup.
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone.
Transfer Content Using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive app from:
● Google Play for an Android phone
● iTunes Store for an iPhone
● Store for Windows Phones (if not already in phone)
● Mac App Store for an Apple Mac
● support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive. OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap , and select what you want to upload.
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your content on any device and download it when you need it.
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access your documents, on your new Lumia phone, tap Office > OneDrive.
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
Get Started 17
Transfer Content from a Symbian or S40 Phone
Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from
www.microsoft.com/mobile/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer. Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content, such as
your videos? You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload.
Transfer Outlook Info from an Android Phone or
iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense, Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone.
Get Started 18
Charge Your Phone
Learn how to charge your phone.
Charge Your Phone with a USB Charger
Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.
Get Started 19
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on. First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect
the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.
Connect the Headset
Enjoy your favorite music, or free your hands for other things when in a call. The headset may be sold separately.
■ Connect the headset to your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.
Antenna Locations
Learn where the antennas are located on your phone to get the best possible performance. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Get Started 20
The antenna areas are highlighted.
Get Started 21
Basic Operations
Learn how to use the touch screen and write text, what you can do with a Microsoft account and how to get one, how to add new features to your phone with apps and updates, and how to keep your phone and personal info secure.
Explore Your Tiles, Apps, and Settings
Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more. Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news.
■ To see all the apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
Basic Operations 22
Tip: To go back to the start screen from any view, press .
The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up here. To look up an app in the apps menu, tap , or tap a letter.
■ To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin
to start.
Basic Operations 23
Check notifications and change settings quickly
■ Swipe down from the top of the screen.
In the action center, you can quickly see notifications, such as your missed calls and unread mails and messages, open the camera, and access all phone settings.
Navigate inside an App
There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover more actions, use the options menu.
In most apps, to go to another view, swipe left.
Basic Operations 24
Find more options in an app
■ Tap .
In the options menu, you can find additional settings and actions that are not shown as icons.
Basic Operations 25
Use the Touch Screen
Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar appointment, tap and hold the appointment, and select the appropriate option.
Tap and hold to drag an item
■ Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Basic Operations 26
Swipe
■ Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Basic Operations 27
Zoom in or out
■ Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.
Basic Operations 28
Important:
Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in its current orientation, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
screen rotation. Switch Rotation lock to On . Screen rotation may not work in all apps or views.
Write Text
Learn how to write text quickly and efficiently with your phone’s keyboard.
Use the On-Screen Keyboard
Writing with the on-screen keyboard is easy. You can use the keyboard when holding your phone in portrait or landscape mode. You can write your messages by tapping the letters or by swiping through them.
■ Tap a text box.
1. Character keys
2. Shift key
3. Numbers and symbols key
4. Smiley key
5. Comma key
6. Space key
7. Enter key
8. Backspace key
The keyboard layout can vary in different apps and languages.
Basic Operations 29
Tip: To add the comma key to the keyboard, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > advanced > Show a comma key when available. You can add the comma key only if you have at least 2 keyboards installed on your phone.
Swipe to write text
■ Swipe from the first letter of the word, and draw a path from letter to letter. Lift your finger after
the last letter. To continue, keep on swiping without tapping the space key. Your phone adds the spaces.
Not all languages are supported.
Switch between upper and lower case characters
■ Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode,
tap the shift key again.
Type in a number or special character
■ Tap the numbers and symbols key. To see more special character keys, tap the shift key. Some
special character keys bring up more symbols. To see more symbols, tap and hold a symbol or special character.
Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger.
Basic Operations 30
Copy or paste text
■ Tap a word, drag the circles before and after the word to highlight the section you want to copy,
and tap . To paste the text, tap .
Add an accent to a character
■ Tap and hold the character, and tap the accented character.
Delete a character
■ Tap the backspace key.
Move the cursor
■ To edit a word you just wrote, tap and hold the text until you see the cursor. Drag the cursor to
the place you want.
Basic Operations 31
Use Keyboard Word Suggestions
Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions are available in several languages.
■ When you start writing a word, your phone suggests possible words. When the word you want is
shown in the suggestion bar, select the word. To see more suggestions, swipe left.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the word you wrote. If the word is wrong, tap it to see the original word and a few other suggestions.
Correct a word
■ If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
Add a new word to the dictionary
■ If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the
suggestion bar. Your phone also learns new words when you have written them a few times.
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Switch word suggestions off
■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
keyboard. Tap your language keyboard, and clear the Suggest text check box.
Add Writing Languages
You can add several writing languages to your keyboard and switch between the languages when writing.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > add keyboards.
2. Select the languages you want to write in, and tap .
Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove.
Switch between the languages when writing
■ Tap the language key repeatedly until the language you want is shown. The keyboard layout and
word suggestions change according to the language selected. The language key is only shown when more than one keyboard has been installed.
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Accounts
Learn about the different accounts on your phone and what you can do with them.
Microsoft Account
With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
● Download content from Store
● Back up your contacts
● Upload, store, and share pictures and documents
● Back up your phone on OneDrive
● Play Xbox games
● Get your avatar and gaming achievements on your phone, and add to them when you play
games on your phone
● Keep track of and lock your lost phone with Find My Phone
● Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to
www.microsoft.com/en-us/account/wizard.aspx.
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Create Your Microsoft Account
Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account during the first start-up, you can always do it later.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account.
2. Tap Microsoft account.
3. Create your Microsoft account, or sign in with your existing username and password, and follow the instructions shown on your phone.
Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
Set Up My Family
If you want to restrict your kids from downloading paid or age-rated content from Store or games store, set up My Family.
Xbox doesn't support child accounts in some countries or regions where Windows Phones are available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.
2. Add the account you want to My Family.
3. Change the settings for your kid’s account.
For more My Family settings, go to https://familysafety.microsoft.com.
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Set Up an Account
Stay up to date – add your important accounts, such as social media or mail accounts, to your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts.
2. Tap add an account and the name of the service, and follow the instructions shown.
OneDrive
Learn what OneDrive is and how to use it.
OneDrive Cloud Storage
■ Store your stuff in the clouds. You don't need to worry about freeing memory for your favorite or
new apps.
OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore them if needed. You can also set it to back up your stuff automatically, so when you take a photo or a video, it's copied to your cloud album.
With OneDrive, you can access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can even continue working on a document right from where you left it earlier.
There are several places where you can access your stuff on OneDrive. You can save photos to OneDrive in the Photos hub, or manage your office documents in the Office hub.
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Save Your Photos and Other Stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or computer.
You need a Microsoft account to connect to OneDrive.
■ Tap OneDrive.
Upload a photo
■ Tap and the photo you want to upload.
Tip: To set your phone to automatically upload your future photos or videos to OneDrive, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications, and tap
photos+camera > OneDrive.
Save an Office document to OneDrive
■ Tap Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and
tap save to... > OneDrive.
Tip: You can also save a document to OneDrive while working on it. Tap > save as..., and switch Save to to OneDrive. If you change the Save to location, it changes the default location for all files.
When you save your Office documents to OneDrive, you can continue working on the document right where you left it, on any device connected to your Microsoft account.
To save an Office document to your phone from OneDrive, open the document you want, tap > save
as..., and switch Save to to phone.
Save a photo back to your phone from OneDrive
■ Tap Photos, swipe to albums, tap OneDrive, select the folder and photos you want, and tap .
Share Your Photos and Documents between Your Devices
With OneDrive, you can easily access your photos, documents, and other stuff you have uploaded from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another device, you need to sign in to the same Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider.
There are several places where you can access your stuff on OneDrive. On your phone, you can check your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can also download the OneDrive app from Store to see and manage all types of files on your phone.
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On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive app, you can download and install it from onedrive.com.
Tip: With the OneDrive app on your computer, you can simply drag and drop the files you want to upload to the OneDrive folder in the file manager, such as Windows Explorer or Finder, and the files are automatically uploaded to OneDrive.
Store
Make your phone your own with more apps, games, and other items, some of which are free of charge. Browse Store to find the latest content for you and your phone.
You can download:
● Apps
● Games
● Entertainment apps and services
● News apps and services
● Books
You can also:
● Get content that is relevant to your tastes and location
● Share recommendations with your friends
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The availability of Store and the selection of items available for download depend on your region. To download from Store, you need to be signed in to your Microsoft account on your phone. When you're
signed in, you are offered content compatible with your phone. You can search for and download content directly to your phone, or browse Store content on your
computer and send links from there to your phone by text message. Many items are free of charge; some you need to pay for with your credit card or on your phone bill. The availability of payment methods depends on your country of residence and your network service
provider. Using services or downloading content, including free items, may cause the transfer of large amounts of
data, which may result in data costs.
Browse Store
Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items.
1. Tap Store.
2. Tap a category on the front page, or swipe left or right to see more categories and items.
3. Tap an item to view its details. When you view an item, related items are also shown.
Tip: Did you find something in Store that you know your friends would be interested in? Tap share to send them a link.
Tip: Want to get personalized suggestions on which apps and games might interest you? Sign in to your Microsoft account, and Store suggests a selection of apps for you.
Search Store
■ Tap , write your search words, and tap .
Download an App, Game, or Other Item
Download free apps, games, or other stuff, or buy more content for your phone.
1. Tap Store.
2. Tap an item to view its details.
3. If the item has a price, tap buy, or to try the item for free for a limited time, tap try. If the item is free, tap install.
The availability of payment methods depends on your country of residence and your network service provider.
4. If you're not signed in to your Microsoft account, sign in now.
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5. Follow the instructions shown on your phone.
Tip: If downloading fails, check that the time and date are set correctly.
When the download is complete, you can open or view the item, or continue browsing for more content. The content type determines where the item is stored in your phone: music, videos, and podcasts can be found in Music, Video, and podcasts, games can be found in Games, and apps can be found in the apps menu.
For more info on an item, contact the publisher of the item.
Tip: Use a Wi-Fi connection to download large files. Tip: In the Store main view, you can see a notification at the top right corner of the screen on how many
of your downloaded apps, games, and other content have updates.
If the app you’ve downloaded doesn’t support your phone language, the app uses US English by default. If you’ve added more than one phone language and the app supports one of them, the app is downloaded in the supported language.
Tip: You can also use your computer to browse Windows Phone Store and download content to your phone. Go to www.windowsphone.com, and browse or search for apps and games.
Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to https://www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions.
This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
See your ongoing and previous downloads
■ Tap Store > > downloads, and swipe to downloads to see the ongoing downloads, or to
history to see the previously downloaded apps, games, and other content.
View Your Ongoing Downloads
While an item is downloading, you can continue to browse Store for other content and add items to be downloaded.
■ To view the status of your downloads, in the Store main view, tap > downloads, and swipe to
downloads to see the ongoing downloads, or to history to see the previously downloaded
content.
Tip: To check the status of the currently ongoing download, tap check install. Tip: If you need to, for example, temporarily close your internet connection, tap and hold the downloading
item, and tap pause. To resume downloading, tap resume. Pause pending items individually. If a download fails, you can re-download the item.
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Write a Review for an App
Share your opinion on an app with other Store users – rate and review the app. You can post one review per app that you download.
1. In the apps menu, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive ads
■ If you want to receive ads and tips about apps that might interest you, on the start screen, swipe
down from the top of the screen, tap ALL SETTINGS, and switch advertising id to On . If you want to clear the info that your phone uses to find your relevant ads and tips, tap reset your advertising ID.
Security
Learn how to protect your phone, and to keep your data secure.
Set Your Phone to Lock Automatically
You can protect your phone against unauthorized use. Define a security code, and set your phone to lock itself automatically when you're not using it.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen.
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2. Switch Password to On , and type in a security code (at least 4 digits).
3. Tap Require a password after, and define the length of time after which the phone locks automatically.
Keep the security code secret and in a safe place separate from your phone. If you forget the security code and cannot recover it, or if you enter the wrong code too many times, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer.
Unlock your phone
■ Press the power key, drag the lock screen up, and type in your security code.
Change your security code
■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock
screen > change password.
Use Your Phone When It's Locked
You can use certain features of your phone when it is locked, without having to type in the security code.
■ To wake up your phone, press the power key.
View your notifications
■ Swipe down from the top of the screen.
Open the camera
■ If you add a shortcut for the camera in the action center, you can quickly switch the camera on
when your phone is locked. Press the power key, swipe down from the top of the screen, and tap
.
Change how incoming calls are notified
■ Press a volume key, and tap .
Pause or resume music, or skip to another song
■ Use the music player controls shown at the top of the screen.
Tip: If you’re listening to the radio, you can also use the music controls on the lock screen to change the
station or mute the radio.
Change Your PIN Code
If your SIM card came with a default PIN code, you can change it to something more secure. Not all network service providers support this feature.
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1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Swipe left to applications, and tap phone.
3. Switch SIM security to On , and type in your PIN code.
4. Tap change SIM PIN.
The PIN code can be 4-8 digits.
Find Your Lost Phone
If you misplaced your phone, or are afraid it's been stolen, use find my phone to locate your phone, and lock or delete all data from it remotely.
You need to have your Microsoft account on your phone.
1. On your computer, go to www.windowsphone.com.
2. Sign in with the same Microsoft account as on your phone.
3. Select find my phone.
You can:
● Locate your phone on a map
● Make your phone ring, even if silent mode is switched on
● Lock your phone, and set it to show a message, so it can be returned to you
● Delete all data from your phone remotely
The available options may vary.
Tip: Set your phone to automatically save its location every few hours. If your phone runs out of battery, you can still view its last saved location. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > find my phone.
Update Your Phone Software
Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also improve your phone performance.
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Make sure that the device battery has enough power, or connect the charger before starting the update.
Warning:
If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted.
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
By default, your phone automatically downloads available updates whenever the data connection settings allow it. When your phone notifies you that an update is available, just follow the instructions shown on your phone. If your phone is short on memory, you may need to move your apps, photos, and other stuff to the memory card.
Tip: By default, your phone updates your apps and other components (such as device hub) automatically
when you’re connected to a Wi-Fi network. To check your update history, tap Store > > downloads, and swipe to history.
After the update, check the Lumia Help+Tips app or support pages for your new user guide.
Switch off automatic update downloading
■ If you want to keep tight control of your data costs, you can switch off automatic update
downloading. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > phone update, and clear the Automatically download updates if my data settings allow it check box.
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Update Your Network Profile
Code
Description
PIN code (4-8 digits)
This protects your SIM card against unauthorized use or is required to access some features.
You can set your phone to ask for the PIN code when you switch it on.
If you forget the code or it isn't supplied with your card, contact your network service provider.
If you type in the code incorrectly 3 times in a row, you need to unblock the code with the PUK code.
PUK
This is required to unblock a PIN code. If not supplied with your SIM card, contact your network service
provider.
Security code (lock code, password)
(min. 4 digits)
This helps you protect your phone against unauthorized use. You can set your phone to ask for the lock code that you define. Keep the code secret and in a safe place, separate from your
phone. If you forget the code and your phone is locked, your phone will
require service. Additional charges may apply, and all the personal data on your phone may be deleted.
For more info, contact the nearest care point for your phone, or your phone dealer.
If you need to change your user name, update your network profile.
■ If you choose to change your user name and select a new one online, you must then update the
user name on your phone. On the home screen, swipe from the top of the screen and tap ALL SETTINGS > network profile > update profile and follow the on-screen instructions. The phone will download and install the profile update and you will see a confirmation when complete.
Tip: If your data services or account syncing ever seem to go out unexpectedly, use this feature to reconnect with the network.
Access Codes
Learn what the different codes on your phone are for.
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Code
Description
MEID
This is used to identify phones in the network. You may also need to give the number to your care point services.
To view your MEID number, swipe left, and tap Settings > about > More info.
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Your Phone Interface
Learn how to find your way around your phone, how to personalize your phone’s look and feel, and what the different symbols mean.
Get to Know Your Phone
Your phone has two views, start screen and apps menu. To switch between the views, simply swipe left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up, tap
.
To access the Windows Phone software license terms, select Settings > about. Please read the terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy.
Back, Start, and Search Keys
The back, start, and search keys help you navigate your phone.
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● To see which apps you have open, press and hold . You can then switch to another app or close the ones you don’t need.
● To go back to the previous screen you were in, press . Your phone remembers all the apps
and websites you've visited since the last time your screen was locked.
● To go to the start screen, press . The app you were in stays open in the background.
● To search the web or for items on your phone, press .
● To switch Cortana on, press and hold , and follow the instructions.
This feature is not available in all languages. If you set your phone to a language not supported, the
Cortana tile and app aren’t shown. For info on the supported languages, go to www.windowsphone.com.
Personalize the Navigation Bar
All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the way this navigation bar behaves.
Switch the vibration of the navigation keys on or off
■ On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and
change the setting for navigation bar.
Changing the vibration setting for incoming calls doesn’t affect the vibration of the navigation keys.
Change the navigation bar color
■ If your phone has the navigation bar on the touch screen, you can change its color to make it pop
out better, or even match your theme. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > navigation bar, and change the setting for navigation bar.
Hide the navigation bar
■ To hide the navigation bar from the start screen when it’s not needed, swipe up from the bottom
of the screen. To see the navigation bar again, swipe up.
Switch between Views and Apps
Not all your apps are on the start screen – swipe to the apps menu to find them. Or check what’s already running on your phone and switch between the apps.
■ To see all apps on your phone, on the start screen, simply swipe left. To return to the start
screen, swipe right.
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Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the first letter or character for the app you want.
View, switch between, and close open apps
■ To view the open apps, press and hold . To switch the app, swipe to the app you want, and
tap the app. To close the apps you no longer need, tap .
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Check Notifications on Your Phone
You can quickly check notifications, change some settings, or add shortcuts to some apps in the action center that opens from the top of the screen.
The notification icon shows you have unread notifications.
1. Swipe down from the top of the screen.
In this screen, you can:
● See your missed calls and recent unread mails and messages
● Check any notifications, such as available app updates in Store
● Open apps
● Check for Wi-Fi networks, and connect to them
● Quickly jump to settings
2. To close the menu, press the back key.
Personalize the action center
■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
notifications+actions. To change a shortcut, tap the shortcut and the app you want. You can
also select which notifications you want to receive and how.
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Change the Volume
If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking.
■ Use the volume keys. The maximum volume level is 10.
By default, the volume keys control the volume of alarms and reminders.
Switch to silent mode
■ Press a volume key, and tap > . To switch silent mode off, tap .
Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
Change the volume for media and apps
■ Press a volume key, tap , and set the volume for media and apps. The maximum volume
level is 30.
Use Your Phone in Airplane Mode
In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your device's wireless features off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth on in airplane mode.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane mode.
2. Switch Status to On .
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Icons Shown on Your Phone
The status bar at the top of the screen tells you the current time, battery and signal strength, and much more.
Tip: To see hidden icons, tap the status bar.
Mobile signal strength
Signal strength
Your phone isn't connected to a mobile network.
There is no SIM card in your phone.
Your SIM card is locked.
Airplane mode is switched on.
Mobile data connection
Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected.
Icons that show the network connection type may vary between regions and network service providers.
Your phone is connected to a 3G network.
Your phone is connected to a 4G network.
An LTE data connection is open.
Data is transferred over a mobile data connection.
Wi-Fi connection
A Wi-Fi connection is available.
A Wi-Fi connection is active.
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A mobile data connection is shared with other devices over Wi-Fi.
Data is transferred over Wi-Fi.
Bluetooth device
A Bluetooth device is connected to your phone.
Bluetooth is switched on, but your phone isn't connected to a device.
Battery
Battery power level
The battery is charging.
Battery saver mode is switched on.
Battery power or state of the battery isn't currently known.
Notifications
You have unread notifications, such as new messages. To check the notifications, swipe down from
the top of the screen.
Profiles
Vibrate mode is switched on.
Silent mode is switched on.
Cortana
Cortana is handling your calls and messages.
Location
An app or service is using your location info.
Driving mode
Driving mode is switched on.
Personalize Your Phone
Learn how to personalize the start screen, and how to change ringtones.
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Personalize the Start Screen
Make your start screen yours – choose your background photo, pin your favorite apps and much more to the start screen, or change the tile size and layout as you like. To get the most out of the space on the start screen, group apps into folders.
1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap start+theme > choose photo.
3. Tap a photo, crop it as you like, and tap .
Tip: Why not match your background and tile colors with your background picture? Tap Background or Accent color. To share your theme on all your Windows devices, on the start screen, swipe down from
the top of the screen, tap ALL SETTINGS > sync my settings, and switch theme to On .
Move a tile
■ Tap and hold the tile, drag and drop it to the new location, and tap the screen.
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Resize or unpin a tile
■ To resize, tap and hold the tile, and tap the arrow icon.
The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show.
To unpin the tile, tap and hold the tile, and tap .
Group tiles into folders
■ Tap and hold the tile, and drag and drop it on top of the tile or folder you want to group it with. To
open an app from the folder, tap the folder, then tap the app you want. To change the name of the folder, tap and hold the name, and type in the name you want. To remove a folder, unpin the tiles in it.
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Pin an app
■ Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.
Pin a contact
■ Tap People, tap and hold the contact, and tap pin to start.
When you pin contacts, their feed updates are shown on the tile, and you can call them directly from the start screen.
Personalize the Lock Screen
Change the lock screen to your liking. You can, for example, have your own favorite photo in the background.
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■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock
screen.
Tip: You can decide which app notifications, such as missed calls or new messages, you want to see on
the lock screen. Simply tap a notification slot, and choose the app you want to add.
Show the artist when playing music
■ Switch Show artist when playing music to On .
Create a Safe, Fun Start Screen for Kids
You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected apps, games, and other favorites for kids to enjoy in their own start screen.
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1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from accessing your own start screen.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must type in the Wallet PIN to make each purchase. To define a Wallet PIN, tap Wallet > >
settings+PIN. Some purchases may not be available for all ages.
As Internet Explorer is not available in kid's corner, you don’t have to worry about the websites your kids visit.
Go to your own start screen
■ Press the power key twice, and swipe up on your own lock screen. If you've set a password, type
it in.
Go back to the kid's start screen
■ On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
■ On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch
kid's corner to Off .
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Personalize Your Phone Tones
Change the notification tones your phone uses for calls, messages, and more, or add your own tones or your favorite song to the collection.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
2. Select the type of ringtone or alert you want to change, and select the sound. To listen to a ringtone so you can see if you like it, tap .
Tip: Want to set a specific ringtone for a contact so you immediately know when they are calling? Edit the contact info in the People hub.
Change the message tone or other notification sounds
■ Tap manage app sounds and the app you want, and select the notification sound.
Add new ringtones from your PC to your phone
Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone. Your PC must have Windows Vista, Windows 7, Windows 8, or later.
■ To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under
Custom, tap the song.
You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB.
Tip: Want to create your own unique ringtone? Tap Store, and download the Ringtone Maker app.
Switch Your Phone to Silent Mode
When you switch silent mode on, all ringtones and alert tones are muted. Use this when you are, for example, at the theater or in a meeting.
1. Press a volume key to see the volume status bar at the top of the screen, and tap .
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2. To switch to silent mode, tap .
Action
Description
Charge wisely
Always charge the battery fully.
Select only the sounds that you need
Mute unnecessary sounds, such as key press sounds. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS >
ringtones+sounds, and select which sounds to keep.
Use wired headphones
Use wired headphones, rather than the loudspeaker.
Use Battery Saver
You can set your phone to automatically save power when the battery charge level is low. To check the battery status, and to switch Battery Saver on, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Battery Saver.
When your phone goes into battery saver mode, you may not be able to change the settings of all apps.
Change the phone screen settings
Set the phone screen to switch off after a short time. On the start screen, swipe down from the top of the screen, and tap ALL
SETTINGS > lock screen > Screen times out after.
Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence an incoming
call, press the volume down key. If you have switched Flip to silence on, you can simply turn your phone face down. To switch Flip to silence on, on the start screen, swipe down from the top of the screen, tap
ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On .
Switch silent mode off
■ Tap .
Switch the vibration off
■ If you don’t want your phone to vibrate, tap .
Extend Battery Life
Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.
To save power:
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Action
Description
Lower the screen brightness
To lower the screen brightness when the battery saver is on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > display, and switch Battery Saver brightness to On
.
Stop apps from running in the background
Close the apps you are not using. To close most of the apps, press and hold , and tap on the apps you want to close.
Use location services selectively
If you want to keep location services switched on, but don't want to use check-in services, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications, tap
people, and switch Use my location to Off . .
Use network connections selectively
● Set your phone to check for new mail less frequently, or even by request only. In every mailbox you have, tap > settings > sync settings, and select how often to sync.
● Switch Bluetooth on only when needed.
● Use a Wi-Fi connection to connect to the internet, rather than
a mobile data connection.
● Stop your phone scanning for available wireless networks. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > Wi-Fi, and switch Wi-Fi networking to Off
.
● If you're listening to music or otherwise using your phone, but don't want to make or receive calls, switch flight mode on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > flight mode, and switch Status to On
.
Check battery use
■ To check which apps have been eating up your battery life, on the start screen, swipe down from
the top of the screen, and tap ALL SETTINGS > Battery Saver, and swipe to usage.
Memory and Storage
Learn how to manage your apps, files, and other stuff on your phone.
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Back up and Restore Data on Your Phone
Accidents can happen – so set your phone to back up your settings, such as your start screen layout, and other stuff to your Microsoft account.
You need a Microsoft account to back up your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > backup.
2. If asked, sign in to your Microsoft account.
3. Select what to back up and how. You can set your phone to automatically back up your app list, settings, and text messages. To automatically back up your future videos or best-quality photos to OneDrive, you need a Wi-Fi connection.
Tip: You don’t need to back up your contacts and calendar events separately. Your phone automatically
backs them up and keeps them in sync with your Microsoft account.
If some of your downloaded apps are not included in the backup, you can re-download them from Store, as long as the app is available. Store remembers the apps you’ve bought, so you don’t need to pay for them again. Data transmission costs may apply. For more info, contact your network service provider.
To back up other content, such as music, connect your phone to your computer, and follow the instructions on the computer screen. You have 2 options: either sync content between your phone and computer using the Windows Phone app for desktop, or drag and drop content from your phone to your computer in the file manager, such as Windows Explorer.
Back up the photos you’ve taken earlier to OneDrive
■ Tap Photos > , select the photos or albums you want to upload, tap > OneDrive, select
where you want to upload the photos, and tap .
To check the photos you’ve backed up, log in to your OneDrive account on any device and check the folder to which you saved the photos.
Restore backed up data
■ You can restore your backed up data after resetting or updating your phone software, or when
setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown on your phone. To reset your phone, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > reset your phone. Resetting restores the factory settings, and erases all your personal content, but you can restore your backed up data after signing in to your Microsoft account.
Check and Increase Available Memory on Your Phone
Use the storage sense app to check how much memory you have available.
1. Tap storage sense.
2. Tap phone. To check the details of your memory card, tap SD card.
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Tip: Want to see what more you have on your phone? Download the Files app from Store, and easily manage files on your phone.
If the phone memory is getting full, first check for and remove things you no longer need:
● Text, multimedia, and mail messages
● Contact entries and details
● Apps
● Music, photos, or videos
Instead of removing, you can also move the files to the memory card. The quality of your memory card may affect the performance of your phone greatly. To get the best out of
your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Remove temporary files to free up space
■ Tap phone > temporary files > delete. To delete temporary files and other data from just your
browser, tap Internet Explorer settings > delete history.
Tip: If your phone doesn’t recognize the file type of a file (such as a zip file), it places the file in the Other folder. You can check what these are and delete the ones you don’t need using the Files app.
Save or Move Apps to a Memory Card
Expand your phone’s memory with a memory card and save your apps to the card by default. The quality of your memory card may affect the performance of your phone greatly. To get the best out of
your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.
The memory card is sold separately.
■ Tap storage sense.
To change where your phone stores your apps and other files, tap phone or SD card for each file type.
Move apps to the memory card
■ Tap phone > apps+games > , select which apps to move, and tap move.
You can later move the apps back to your phone from the memory card. The type of the memory card may affect how long it takes to move large files to the card.
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Delete an App from Your Phone
You can remove installed apps that you no longer want to keep or use, to increase the amount of available memory.
1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.
If you remove an app, you may be able to reinstall without buying again, as long as the app is available in Store.
If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.
Tip: Want to keep the app, but running out of free memory on your phone? Move the app to the memory card instead of uninstalling it. Tap storage sense > phone > apps+games, tap , select the apps
you want to move, and tap move to SD.
Manage Files on Your Phone
With the Files app, you can easily check the files on your phone, organize them into folders, or delete the ones you don’t need anymore. You can manage the files both in the phone memory and on the memory card.
You can download the free Files app from www.windowsphone.com. Data transmission costs may apply.
1. Tap Files.
2. To navigate to a folder, tap the folder you want.
3. To search the folder you’re currently in, tap .
4. To change how the files or folders are arranged, tap .
5. To quickly jump to a previous folder, tap the folder you want on the file path at the top of the screen.
Create a new folder
■ Tap , write a name, and tap .
Move or copy files to another folder
■ Tap and hold the file you want, and select what you want to do with it.
Folders can’t be copied or moved, but you can create a new folder to the new location, and move the
contents of the old folder there. To move or copy several files at once, tap , select the files you want, and tap to move or to copy them.
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Share files or folders
■ Tap , select what you want to share, tap , and select how you want to share.
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Phone App
Learn how to make and forward calls, manage your contacts, and use voice mail with your phone.
Calls
Learn how to make calls on your new phone and talk to your friends.
Call a Contact
Calling your friends is quick and easy when you've saved them as contacts in your phone.
1. Tap .
2. Tap .
3. Tap the contact and the number, if the contact has several numbers.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume. Tip: Want to let others hear the conversation? Tap speaker.
Call a phone number
■ Tap , type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0. The + character only works from abroad. The + character may not work in all regions. In this case, enter
the international access code directly.
Search your call history
■ To search for a call record, swipe to history, tap , and type in the contact's name or phone
number.
Remove a call record
To remove a call record, swipe to history, tap and hold the call record, and tap delete.
To remove all the call records, tap > select calls > > select all > .
Copy and paste a phone number
■ On the start screen, tap People, swipe to contacts, tap a contact, tap and hold the phone
number, tap copy, and in a text box, tap .
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Make a Call with Skype
You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly subscription for the best rates.
If you don't yet have the Skype app, you can download it from www.windowsphone.com.
1. Tap Skype, and sign in with the same Microsoft account that you use with your phone.
2. To call a Skype contact, swipe to people, tap the contact you want to call, and tap .
For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever possible.
Make a video call with Skype
■ Swipe to people, tap the contact you want to call, and tap .
If your phone does not have a front camera, you can use the main camera for video calls.
Make a Skype call with Cortana
■ On the start screen, tap Cortana > and say Skype call or Skype video call, followed by the
name of the contact.
Cortana is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
Use 1-Touch Dialing to Call Your Favorite Contacts
Call your most important contacts quickly with 1-touch dial.
1. To add a contact to 1-touch dial, tap People, swipe to contacts, and tap the contact you want to add.
2. Tap and hold the contact's phone number, and tap add to speed dial.
Call a contact with 1-touch dial
■ Tap , swipe to speed dial, and tap a contact.
Call the Last Dialed Number
Call your friend again if you forgot to say something. In the call history view, you can see info about the calls you have made and received.
1. Tap , and swipe to history.
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2. Tap the name or phone number.
Silence an Incoming Call
If your phone rings when you don't want to be disturbed, you can silence the ringtone for that call. If you want to be able to silence your phone by turning it face down, the Flip to silence feature must be
switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed and switch Flip to silence to On .
When someone calls you, press the volume key or the lock key. You can also turn your phone face down.
Reply to a Call by a Text Message
If you can’t speak right now, you can reply to the caller by a text message.
1. When someone calls you, tap TEXT REPLY.
2. Tap type a message..., and write your message.
You can only reply by a text message to calls from the contacts saved in your phone.
Switch text reply on or off
■ Tap > > settings, and switch Text reply to On or Off .
Edit a pre-written text message
■ Tap > > settings > edit replies, and edit the reply you want.
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Make a Conference Call
Your phone supports conference calls between 2 or more people. The maximum number of participants can vary, depending on your network service provider.
1. Make a call to the first person.
2. To make a call to another person, tap .
3. When the new call is answered, tap .
To add more people, tap again.
Have a private conversation with someone
1. Tap and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call.
2. To return to the conference call, tap .
Call Your Voice Mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left.
1. Tap .
2. Tap . Or, if you’re using visual voice mail, swipe right to see the list of voice mail messages. If asked, type in the voice mail password you received from your network service provider.
3. You can listen or reply to voice mail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, contact your network service provider.
Use Visual Voice Mail
Visual voice mail allows you to see a list of your voice messages and choose which one to play or delete. You can also customize your voice mail greeting.
You may need to contact your service provider to get this service on your phone.
1. Tap Visual Voicemail.
2. In inbox, tap the message you want to listen to, and tap .
Delete a visual voice mail message
■ In inbox, tap the message you want to delete, and tap .
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Personalize visual voice mail
■ Tap > settings > personalize voicemail, and follow the instructions to change your voice
mail greeting or password.
Block Calls and Messages
If you are getting unwanted calls or text messages, you can block them with the call+SMS filter app.
To add a phone number to your blocked numbers list, on the start screen, tap , swipe to history, tap
and hold the caller you want to block, and tap block number....
You can also add numbers to your blocked numbers list from text messages. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call+SMS filter.
Switch Block calls+SMS to On .
Check which numbers are blocked
■ Tap blocked numbers.
Get notifications about blocked calls or messages
■ Tap advanced, and switch Notifications to On .
Contacts
You can save and organize your friends' phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services.
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People Hub
The People hub is where all your friends’ contact info is kept. It lets you stay in touch with the people who matter the most through rooms and groups. Your social networks are also here.
Go to contacts to see your friends’ contact info from every account you have signed into. You can organize the list the way you like by filtering it by account or hiding the contacts without phone numbers. Your own contact card is also here.
Check out what's new to see your friends’ social network status updates conveniently in one place. The rooms view is home to your rooms and groups, which are ways to stay in touch with your most
important contacts. The rooms let you and your invited friends privately chat and share things like calendars and photos. The groups make it easy to see social updates from just the people you add to the group and to send mails or messages to all of them at once.
Add or Delete a Contact
Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.
■ Tap People, and swipe to contacts.
Add a contact
1. Tap .
2. If you're signed in to several accounts, select the account to which you want to save the contact.
You cannot save a contact to your phone only, it’s always saved to an account.
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3. Add the contact details, and tap .
Tip: Your contacts are backed up automatically to your Microsoft account.
Edit a contact
■ Tap the contact and , and edit or add details, such as a ringtone or a web address.
Delete a contact
■ Tap the contact and > delete.
Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com with your
Microsoft account, and delete them there.
Filter your contacts list
■ If you don't want contacts from social networking services to show up in your contacts list, you
can filter them out. In the contacts list, tap > settings > filter contacts list and the accounts you want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without phone numbers to On .
Save a Number from a Received Call
When you’ve received a call, you can easily save the number if it’s not yet saved in your People hub. You can save the number in a new or existing contacts list entry.
1. Tap , and swipe to history.
2. Tap next to a phone number, and tap .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .
Save a Number from a Received Message
When you’ve received a message, you can easily save the number if it’s not yet saved in your People hub. You can save the number in a new or existing contacts list entry.
1. Tap Messaging.
2. In the conversations list, tap a conversation and > .
3. Tap , edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap .
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Search for a Contact
If you need to contact a friend quickly, you don’t have to scroll through all your contacts. You can search or jump to a letter or character in the contacts list. You can also use a voice command to call or send a message to a contact.
1. Tap People, and swipe to contacts.
2. Tap , and start writing a name. The list filters as you write.
Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start.
Jump to a letter or character in your contacts list
■ Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or
character for the name you want.
Use a voice command
■ In any view, press and hold , and say Call or Text and the contact's name. Not all languages
are supported.
Link Contacts
It sometimes happens that you have separate entries for the same contact from different social networking services or mail accounts. You can link multiple contacts so that their info is in a single contact card.
1. Tap People, and swipe to contacts.
2. Tap the main contact you want to link to and .
3. Tap choose a contact and the contact to be linked.
Unlink a contact
■ Tap the main contact and , and tap the contact to be unlinked and unlink.
Copy Contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone. The app does not work with all phone models.
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Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both phones.
If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.
Copy Contacts from a SIM Card
If you have contacts stored on your SIM card, you can copy them to your phone. Make sure your SIM card is inserted.
1. Tap People.
2. Tap > settings > import from SIM.
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3. To import all your contacts, tap import.
Tip: To select individual contacts, tap clear, and use the check boxes.
You can’t save contacts to your new SIM card.
Create, Edit, or Delete a Contact Group
You can create contact groups to send a message to several people at the same time, or to see social updates from just group members. For example, you can add family members to the same group and reach them quickly with the same message.
1. Tap People, and swipe to rooms.
2. Tap > Group.
3. Write a name for the group, and tap .
4. Tap and a contact. To add another contact, tap again.
5. Tap .
Tip: There is already a group called Best friends in your phone.
Add a new group contact
■ Tap the group, and tap > and a contact.
Remove a contact from a group
■ Tap the group and . Tap the contact and remove from group.
Rename a group
■ Tap the group and > rename, and write the new name.
Delete a contact group
■ Tap the group and > delete.
Share Your Plans with Your Family and Friends
It can be difficult to agree on a time that is convenient for everybody you want to meet. You can invite others to chat, and privately share a calendar, photos, or notes, such as shopping lists.
Although this feature works best on Windows Phone 8 and later releases, phones running on Windows Phone 7 can join rooms and set up shared calendars. To use this feature, you need to sign in to your Microsoft account.
1. To create a room for sharing, tap People, and swipe to rooms.
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2. Tap > Room.
3. Write a name for the room, and tap .
4. To switch between a group chat, calendar, note, or photo album, swipe left or right.
5. To invite someone to join the room, tap > and a contact.
Tip: If you haven't used rooms yet, your phone has a Family Room ready for you. In the People hub, swipe to rooms, and tap Family Room. To invite someone to the room for the first time, tap invite
someone.
Share a photo with a room
■ Tap a room, swipe to photos, and tap > photo. Then tap a photo and .
Tip: To delete a photo from the room, tap the photo and open in OneDrive. Then tap the photo and .
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Messaging and Internet
Your phone’s messaging and data capabilities keep you connected when you’re out and about.
Messages
Stay in touch with your friends with text or multimedia messages.
Send a Message
With text and multimedia messages, you can quickly contact your friends and family.
1. Tap Messaging.
2. Tap .
If you start writing a message and switch to another app before sending it, you can continue your message when you return to Messaging. Tap > drafts. The draft message is deleted when sent.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also type in a phone number.
Tip: To add several recipients, tap > , select the recipients you want, and tap .
4. Tap the message box, and write your message.
Tip: To add a smiley, tap .
5. To add an attachment, such as a photo, tap , and select the attachment.
6. To send the message, tap .
If you’re unable to send a multimedia message, check the following:
● Your mobile subscription supports multimedia messages.
● Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS
> cellular+SIM, and switch Data connection to on .
Only compatible devices can receive and show multimedia messages. Messages may look different in different devices.
Forward a message
■ In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.
Before forwarding the message, you can edit what's written or add or remove attachments.
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Forward multiple messages
■ In threads, tap a conversation and > select messages, tap the check boxes that appear next
to the messages, and tap to add a recipient.
Read a Message
You can see on the start screen when you've received a message. You can view the messages between you and a contact in one conversation thread. The thread can
contain text and multimedia messages.
1. Tap Messaging.
2. To read a message, tap a conversation.
Tip: To prevent others from accidentally seeing notifications about your messages on the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Choose an app to show detailed status > none.
If you’re unable to open a multimedia message, check the following:
● Your mobile subscription supports multimedia messages.
● Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS
> cellular+SIM, and switch Data connection to on .
You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your service provider may charge accordingly. Characters with accents, other marks, or some language options, take more space, and limit the number of characters that can be sent in a single message.
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Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
Save an attachment
■ Tap the attachment, such as a photo, and tap > save.
Delete a conversation
■ In threads, tap , select the conversation you want to delete, and tap .
Delete a single message in a conversation
■ In threads, tap a conversation, tap and hold the message you want to delete, and tap delete.
Delete all messages in your phone
■ Tap > > select all > .
Reply to a Message
Don't keep your friend waiting – reply to the message straight away.
1. Tap Messaging.
2. In threads, tap the conversation containing the message.
3. Tap the message box, and write your message.
4. Tap .
Forward a message
■ In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.
Before forwarding the message, you can edit what's written or add or remove attachments.
Send a Message to a Group
If you frequently need to send a message to the same group of people, you can create a group in the People hub. This way you can reach them all with a single message or mail.
1. Tap People, and swipe to rooms.
2. Tap the group and text or send email.
3. Write and send your message.
Tip: To create a group, tap > Group.
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Chat Using Skype
You can use your phone to send Skype-to-Skype instant messages. If you don't yet have the Skype app, you can download it from www.windowsphone.com.
1. Tap Skype.
2. Sign in with the same Microsoft account that you use with your phone.
3. Swipe to people, and tap the contact you want to chat with.
4. Write your message, and tap .
For more info on Skype-to-Skype instant messages, see the video at
www.youtube.com/watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever possible.
Share your location in a Skype chat
■ While in a chat, tap > share location > .
Send Your Location in a Message
When you ask your friends to come and meet you, you can send them your location on a map. This feature may not be available for all regions.
Your phone may ask you about using your location. You need to allow it to use this feature.
1. When writing a text message, tap > my location.
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Sending a message with an attachment may be more expensive than sending a normal text message. For more info, contact your service provider.
2. Tap .
Your friends receive a message with a picture of where you are on the map.
Send an Audio Message
Celebrate your friend's birthday with a song – send your song as an audio message.
1. When writing a message, tap > voice note.
2. Record your message, and tap done.
3. Tap .
Mail
You can use your phone to read and reply to mail when you're on the go.
■ On the start screen, tap .
To send and receive mail, you must be connected to the internet.
Add or Delete a Mailbox
If you use different mail addresses for business and leisure, no problem – you can add several mailboxes to your phone.
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Add your first mailbox
To set up mail in your phone, you must be connected to the internet. If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a
Microsoft account to your phone, a mail account is added automatically.
1. Tap .
2. Tap an account, and write your username and password.
3. Tap sign in.
Tip: Depending on your mail account, you can also sync other items than just mails to your phone, such as your contacts and calendar.
If your phone doesn't find your mail settings, advanced setup can find them. For this, you need to know your mail account type and the addresses of your incoming and outgoing mail servers. You can get this info from your mail service provider.
To find out more about setting up different mail accounts, see the How-to section at
www.windowsphone.com.
Add a mailbox later
■ In your mailbox, tap > add email account and an account, and sign in.
Tip: To add your Exchange work mail, contacts, and calendar to your phone, select Exchange as your
account, write your work mail address and password, and tap sign in.
Your new mailbox appears as a new tile on the start screen.
Delete a mailbox
■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
email+accounts. Tap and hold the mailbox, and tap delete.
You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do that.
Add Your Exchange Mailbox to Your Phone
You don’t need your computer to access your work mail, contacts, and calendar. You can sync the important content between your phone and a Microsoft Exchange server.
Exchange can be set up only if your company has a Microsoft Exchange server. In addition, your company IT administrator must have activated Microsoft Exchange for your account.
Before starting the setup, make sure you have the following:
● A corporate mail address
● Your Exchange server name (contact your company IT department)
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● Your network domain name (contact your company IT department)
● Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the setup. If you don't know the correct info, contact your company IT department.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts.
2. Tap add an account > Exchange.
3. Write your Exchange mail address and password, and tap sign in.
During the setup, you can define which content and how often you want your phone to sync with the server. To sync additional content, change the Exchange account settings.
Open Mail from the Start Screen
With live mail tiles you can open mail directly from the start screen. From the tiles, you can see the number of unread mails and if you've received new mail.
You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from all your inboxes in one tile.
To read your mail, tap the tile.
Send Mail
Don't let your mails pile up. Use your phone to read and write mails on the go.
1. Tap .
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2. Tap and an account, if you have linked inboxes.
3. To add a recipient from your contacts list, tap , or start writing a name. You can also write the address.
Tip: To remove a recipient, tap the name and Remove.
4. Write the subject and your mail.
Tip: Your phone can help you write your mail faster. While writing, your phone suggests possible next words to complete your sentence. To add a word, tap a suggestion. To browse the list, swipe over the suggestions. This feature is not available in all languages.
5. To attach a photo, tap .
Tip: You can also take a new photo while writing your mail. Tap , take a photo, and tap accept.
6. Tap to send the mail.
Send an Office document
■ Tap Office, tap the document you want to send and > share..., and select the mail account
you want to use.
Read Mail
If you’re waiting for important news, you don’t have to wait until you’re at your desk. Use your phone to read your mails.
You can see when you have new mail on the start screen.
1. Tap .
2. In your mailbox, tap the mail. Unread mail is marked in a different color.
Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
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Tip: If a mail contains a web address, tap it to go to the website.
Read mail in a conversation
■ In your mailbox, tap the conversation that includes the mail, and tap the mail. A conversation with
unread mail is marked in a different color.
Save an attachment
■ With the mail open, tap the attachment, such as a photo, and it is downloaded to your phone. Tap
and hold the attachment, and tap save. Not all file formats can be saved.
Copy a link
■ With the mail open, tap and hold the web link, and tap copy link.
Reply to Mail
If you receive a mail that needs a quick answer, you can reply straight away using your phone.
1. Tap .
2. Open the mail, and tap .
Tip: To reply to the sender only, tap reply. To reply to the sender and all the other recipients, tap reply all.
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Forward mail
■ Open the mail, and tap > forward.
Delete Mail
When your mailbox is overflowing, delete some mails to free up space in your phone.
1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap
All the mails you selected are deleted. Depending on your mail account, the mail may be deleted from your mail server, too.
Delete one mail
■ Open the mail, and tap .
View Mails Separately
Mails are grouped by title in conversations. A conversation also includes your replies. If you'd like to view all your mails separately, you can switch the conversations feature off.
1. Tap .
2. Tap > settings.
3. Switch Conversations to Off .
Send Automatic Replies
If you are on vacation or otherwise out of the office, you can send automatic replies to the mails that arrive during your absence.
1. Tap > > settings > automatic replies.
2. Switch Status to On , write your reply, and tap .
Link Several Mailboxes as a Unified Inbox
If you have more than one mail account, you can choose which inboxes you want to link together into one inbox. The unified inbox lets you see all your mail at a glance.
1. On the start screen, tap a mailbox.
2. Tap > link inboxes.
3. In the other inboxes list, tap the inboxes you want to link to the first one.
4. Tap rename linked inbox, write a new name for the mailbox, and tap .
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The new unified inbox is pinned to the start screen.
Unlink unified inboxes
■ On the start screen, tap the unified inbox and > linked inboxes. In the list, tap the inboxes you
want to unlink and unlink.
Internet
Learn how to create wireless connections and browse the web while keeping your data costs down.
Browse the Web
No need for a computer – you can easily browse the internet on your phone.
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet.
1. Tap Internet Explorer.
2. Tap the address bar.
3. Write a web address.
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on the keyboard, and tap the suffix you want.
4. Tap .
Tip: To search the internet, write a search word in the address bar, and tap .
Zoom in or out
■ Place 2 fingers on the screen, and slide your fingers apart or together.
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Tip: You can also double-tap the screen.
Open a New Tab
When you want to visit several websites at the same time, you can open new browser tabs and switch between them.
1. Tap Internet Explorer.
2. Tap > .
Tip: To open tabs you’re browsing on other devices, tap , and swipe left to other. Tip: To go back to the previous website inside a tab, swipe right.
Open a tab for private browsing
■ Tap > > new InPrivate tab.
Private browsing prevents your browser from storing browsing data, such as cookies, browsing history, and temporary internet files.
Switch between tabs
■ Tap and the tab you want.
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Close a tab
■ Tap > .
Change the Browser Mode
Small text on a website can be hard to read. Use your browser in mobile or desktop mode, or switch certain web pages to the reading view and set the font size to your liking.
1. To set the browser to always use the mode you want, tap Internet Explorer > > settings.
2. Change the setting for Website preference.
Switch to the reading view
■ Tap on the address bar. To set the font size for the reading view, tap > settings >
advanced settings > Reading view font size.
Tip: To learn more about the browser settings and what they do, tap the link at the bottom of the screen.
Add a Website to Your Favorites
If you visit the same websites all the time, add them to your favorites, so you can access them quickly.
1. Tap Internet Explorer.
2. Go to a website.
3. Tap > add to favorites.
4. Edit the name if you want to, and tap .
Tip: You can also pin your favorite websites to the start screen. While browsing a website, tap > pin to start.
Go to a favorite website
■ Tap > favorites and a website.
Tip: To quickly access your favorites, add the favorites icon to the address bar. Tap > settings, and switch Use address bar button for to favorites.
Clear the Browser History
When you've finished browsing, you can delete your private data, such as your browsing history and temporary internet files.
1. Tap Internet Explorer.
2. Tap > settings > delete history.
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A cache is a memory location that is used to store data temporarily. If you have, or have tried to, access confidential info or a secure service, requiring passwords, clear the cache after each use.
Delete an individual item in your browsing history
■ Tap > recent > , the item you want to delete, and .
Search the Web
Explore the web and the outside world with Bing search. You can use the keyboard or your voice to write your search words.
1. Press .
Tip: If you are using Cortana, just tap , and say your search word.
2. Write your search word in the search box, and tap . You can also select a search word from the proposed matches.
3. To see related search results, swipe left to see the different search result categories.
Close Internet Connections
Save your battery by closing internet connections that are open in the background. You can do it without closing any apps.
1. On the start screen, swipe down from the top of the screen, and tap .
2. Switch Wi-Fi networking to Off .
Tip: Wi-Fi networking switches back on automatically. To change this setting, tap Turn Wi-Fi back on.
Close a mobile data connection
■ On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM,
and switch Data connection to off .
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Camera and Video
You don’t need to carry a separate camera as long as your phone is in your pocket. With your phone camera, you can easily take photos or record videos.
Get to Know Lumia Camera
When you want to take outstanding photos, Lumia Camera gives you full control. With Lumia Camera, you can:
● Change each setting manually to your preference
● Easily share your photos and videos
● Take better group photos or photos of moving objects with smart sequence mode
Depending on your phone, the features of the Lumia Camera app may vary. If you don't yet have the Lumia Camera app, you can download it from www.windowsphone.com. You can upload your photos to OneDrive for easy access from your phone, tablet, or computer.
Change the Default Camera
You can change the default camera app from Lumia Camera to whichever camera you prefer.
1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, swipe left to applications, and tap photos+camera.
2. Tap Default camera app, and select the camera you want.
Add a shortcut for the camera
■ On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
notifications+actions. To change a shortcut to open the default camera, tap the shortcut and
.
Camera basics
Taking a photo or recording a video is quick and easy, as is sharing it with your friends.
Take a photo
Shoot sharp and vibrant photos – capture the best moments in your photo album.
1. Tap Lumia Camera.
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