Nokia 9300i, RA-8 Service Software Instructions

Nokia Customer Care

3 - Service Sof tware

Instructions

Issue 1 11/05 COMPANY CONFIDENTIAL

RA-8 3 - Service Software Instructions Nokia Customer Care

[This page intentionally blank]

Issue 1 11/05 COMPANY CONFIDENTIAL 2

RA-8 3 - Service Software Instructions Nokia Customer Care

Table of Contents

Page No

Quick Guide for Phoenix Service SW Installation............................................ 5

Service requirements......................................................................................... 5

Supported operating systems .......................................................................... 5

Hardware requirements ...................................................................................5

Service software ..............................................................................................5

Phoenix installation steps in brief....................................................................... 6

Phoenix Service SW............................................................................................7

Before installation .............................................................................................. 7

Installing Phoenix............................................................................................... 8

Updating Phoenix installation........................................................................... 13

Uninstalling Phoenix ........................................................................................ 14

Repairing Phoenix installation.......................................................................... 16

Data Package for Phoenix (Product Specific) ................................................17

Phoenix data package overview ...................................................................... 17

Before installation ............................................................................................ 17

Installing Phoenix data package (product specific).......................................... 18

Uninstalling data package................................................................................ 22

Configuring Users............................................................................................. 23

Managing Connections..................................................................................... 24

Updating Flash Support Files for FPS-8* and FLS-4*.................................... 27

Before installation ............................................................................................ 27

Installing flash support files (only separate installation package) .................... 27

Updating FPS-8* flash prommer SW ............................................................... 30

Activating and Deactivating FPS-8.................................................................. 34

Activating FPS-8.............................................................................................. 34

Deactivating FPS-8.......................................................................................... 36

JBV-1 Docking Station SW............................................................................... 37

Before installation ............................................................................................ 37

Installing SW needed for the JBV-1 SW update.............................................. 37

RF Tuning: Quick Guide for Tuning with Phoenix......................................... 43

General remarks.............................................................................................. 43

Service Tool Concept for RF Tuning Operations........................................... 44

Autotuning.........................................................................................................45

Environment..................................................................................................... 46

Issue 1 11/05 COMPANY CONFIDENTIAL 3

RA-8 3 - Service Software Instructions Nokia Customer Care

Table of Contents

Page No

Receiver Manual Tuning................................................................................... 49

Rx Channel Select Filter Calibration................................................................ 49

Rx Calibration .................................................................................................. 50

RX Band Filter Response Compensation ........................................................ 54

Rx DtoS balance calibration............................................................................. 60

Transmitter Manual Tuning.............................................................................. 63

Tx Power Level Tuning .................................................................................... 63

TX I/Q Tuning................................................................................................... 72

Service Tool Concept for Baseband Tuning Operations............................... 77

Service concept for RA-8* baseband tunings .................................................. 78

Baseband Tuning Operations..........................................................................79

Energy Management Calibration ..................................................................... 79

Flashing Setup Instructions............................................................................. 81

POS (Point of Sale) flash concept ................................................................... 81

Flash concepts with flashing adapter............................................................... 84

MJ-83 module jig concepts.............................................................................. 85

JBV-1 flash concept with FPS-8 ..................................................................... 86

JBV-1 flash concept with FPS-10 ................................................................... 87

Service concept for RF testing and BB tuning ................................................. 88

Bluetooth test concept ..................................................................................... 89

Issue 1 11/05 COMPANY CONFIDENTIAL 4

RA-8 3 - Service Software Instructions Nokia Customer Care

Quick Guide for Phoenix Service SW Installation

■ Service requirements

Supported operating systems

• Windows 2000 (service pack 2)

• Windows XP (service pack 1)

Hardware requirements

Recommended for Windows 2000

• Processor 700 MHz, RAM memory 256 MB, disk space 150 MB.

Service software

The service software used is called Phoenix. The Phoenix service software requires a 32-bit operating system and is not compatible with Windows versions 3.X.

Issue 1 11/05 COMPANY CONFIDENTIAL 5

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Phoenix installation steps in brief

DCT-4 generation test and service software is called “Phoenix”. These are the basic steps to install Phoenix:

• Connect a DK2 dongle or FLS-4S POS flash device.

• Install the Phoenix service SW.

• Install the data package for Phoenix.

• Configure users.

• Manage connection settings (depends on the tools you are using).

• Phoenix is now ready for FLS-4S Point Of Sales flash device use.

• If you use FPS-8: Update FPS-8 SW.

Activate FPS-8. Update JBV-1 docking station SW (only when needed).

• Phoenix is now ready for use also with FPS-8 flash prommer and other tools.

Phoenix service software installation contains:

• Service software support for all phone models included in the package.

• Flash update package files for FPS-8* and FLS-4S programming devices.

• All needed drivers for: DK2 dongle

FLS-4S point of sales flash device USB devices

Separate installation packages for flash update files and drivers are also available, but it is not necessary to use them unless updates appear between Phoenix service SW releases. If separate update packages are used, they should be used after Phoenix and data packages have been installed.

The phone model specific data package includes all product specific data:

• Product software binary files

• Files for type label printing

• Validation file for the fault log repair data reporting system

• All product specific configuration files for Phoenix software components

Phoenix service SW and phone data packages should only be used as complete installation packages. Uninstallation should be made from Windows’s control panel.

6 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

Phoenix Service SW

■ Before installation

• Check that a dongle is attached to the parallel port of your computer.

• Download the installation package (e.g.

phoenix_service_sw_a15_2005_41_5_28.exe) to your computer (e.g. C:\TEMP).

• Close all other programs.

• Run the application file (e.g. phoenix_service_sw_a15_2005_41_5_28.exe) and

follow instructions on the screen.

• Administrator rights may be required to be able to install Phoenix depending on

the operating system.

• If uninstalling or rebooting is needed at any point, you will be prompted by the In-

stall Shield program.

• If at any point during installation you get this message:

“Dongle is not found and installation cannot continue.“

Possible reasons may be a defective or too old PKD-1 dongle (five digit serial number dongle when used with FPS-8 prommer) or that the FLS-4S POS flash dongle is defective or power to it is not supplied by external charger.

First, check the COM /parallel ports used! After correcting the proble m, inst allation can be restarted.

For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help function, which can be activated while running the program. Press the F1 key or the feature’s Help button to activate a Help file.

Issue 1 11/05 COMPANY CONFIDENTIAL 7

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Installing Phoenix

1. To start installation, run the phoenix_service_sw_a15_2005_41_5_28.exe. Install Shield starts.

2. To continue, click "Next" in the Welcome dialog.

8 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

3. Read the text carefully:

4. Choose destination folder. It is recommended to use the default folder C:\Pro- gramFiles\Nokia\Phoenix.

5. To continue, click “Next”. You may choose another location by clicking “Browse” (not recommended

Issue 1 11/05 COMPANY CONFIDENTIAL 9

RA-8

Nokia Customer Care 3 - Service Software Instructions

Setup copies the components, progress of the setup is shown. Please wait…

Drivers are installed and updated, please wait. The process may take several minutes to complete.

10 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

If the operating system does not require rebooting (Windows 2000, XP), the PC components are registered straight away.

6. Click "Finish". Phoenix is ready for use.

Issue 1 11/05 COMPANY CONFIDENTIAL 11

RA-8

Nokia Customer Care 3 - Service Software Instructions

7. If the operating system used requires restarting your computer, the Install Shield Wizard notifies you about it. Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.

After the reboot, components are registered and Phoenix is ready for use. Note that Phoenix does not work, if components are not registered.

Now the installation of Phoenix service SW is ready and it can be used after:

• Installing phone model specific data package for Phoenix

• Configuring users and connections

• FLS-4S can be used straight away

• FPS-8* can be used after updating flash update package files

12 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

■ Updating Phoenix installation

If you already have the Phoenix service SW installed on you r computer, you will need to update it when new versions are released.

Always use the latest available versions of both the Phoenix service SW and the phone specific data package. Instructions can be found in phone model specific Technical Bulletins and phone data package readme.txt files (shown during installation).

To update Phoenix, you need to take exactly the same steps as when installing it for the first time.

1. Download the installation package to your computer hard disk.

2. Close all other programs.

3. Run the application file (e.g. phoenix_service_sw_a15_2005_41_5_28.exe).

4. Newer version of Phoenix is installed.

5. Driver versions are checked and if need be, updated.

When you update Phoenix (e.g. a10_2003_33_5_22 to a11_2003_41_5_28.exe), the update takes place automatically without uninstallation.

If you try to update Phoenix with the same version that you already have (e.g. a15_2005_41_5_28 to a14_2005_42_6_28), you are asked if you want to uninstall the current Phoenix version. In this case you can choose between total uninstallation and repair.

If you try to install an older version (e.g. downgrade from a15_2005_41_5_28 to a14_2005_33_5_22), installation will be interrupted.

Please always follow the instructions on the screen.

Issue 1 11/05 COMPANY CONFIDENTIAL 13

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Uninstalling Phoenix

Uninstallation can be done manually from the Windows’s control panel.

1. Choose Add / Remove Programs -> “Phoenix Service Software”.

2. To uninstall Phoenix, click "Add/Remove" -> “Remove”.

Progress of the uninstallation is shown.

14 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

3. If the operating system does not require rebooting, click “Finish” to complete.

4. If the operating system requires rebooting, Install Shield Wizard notifies you about it. Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.

Issue 1 11/05 COMPANY CONFIDENTIAL 15

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Repairing Phoenix installation

If you experience any problems with service software or suspect that files have been lost, you can use the repair function before completely reinstalling Phoenix. Note that the original installation package (e.g. phoenix_service_sw_a15_2005_41_5_28.exe) must be found on your PC when you run the repair setup.

To repair:

1. Run Windows Control Panel.

2. Choose Add / Remove Programs -> “Phoenix Service Software”.

3. Click "Add/Remove". In the following view, select “Repair”.

Phoenix reinstalls the required components and registers them, procedure is the same as in the update installation.

4. To complete, click “Finish”.

16 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

Data Package for Phoenix (Product Specific)

■ Phoenix data package overview

Each product has its own data package (DP). The product data package contains all productspecific data files to make the Phoenix Service Software and tools usable with a certain phone

model:

• Product software Binary files

• Files for type label printing

• Validation file for the Faultlog repair data reporting system

• All product-specific configuration files for Phoenix software components

Data files are stored under C:\Program Files\Nokia\Phoenix (default).

■ Before installation

• Product data package contains all product specific data to make the Phoenix

service software and tools usable with a certain phone model.

• Check that the dongle is attached to the parallel port of your computer.

• Install Phoenix service SW.

• Download the installation package (e.g. RAE-6_dp_v_1.0_MCUSW4_51.exe) to

your computer (e.g. C:\TEMP).

• Close all other programs.

• Run the application file (e.g. RAE-6_dp_v_1.0_MCUSW4_51.exe) and follow in-

structions on the screen.

Please note that very often the Phoenix service SW and the phone specific data package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain data package version. Always use the latest available versions. Instructions can be found in phone model specific Technical Bulletins and readme.txt files of the data packages.

Issue 1 11/05 COMPANY CONFIDENTIAL 17

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Installing Phoenix dat a package (product specific)

1. To start installation, run the application file (e.g. RAE6_dp_v_1.0_MCUSW4_51.exe).

2. To extract files needed for installation, click “Next”. Please wait…

3. To continue, click “Next”.

18 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

4. From this view, you can see the contents of the data package. Read the text carefully. There should be information about the Phoenix version needed with this data package. Click “Next”.

5. To continue, confirm location and click “Next”. Install shield checks where the Phoenix application is installed and the directory is shown.

6. To continue, click “Next”.

Issue 1 11/05 COMPANY CONFIDENTIAL 19

RA-8

Nokia Customer Care 3 - Service Software Instructions

7. To start copying the files, click “Next”.

Phone model specific files are installed. please wait.

20 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

8. To complete installation, click “Finish”.

You now have all phone model specific files installed in your Phoenix service SW. Now Phoenix can be used to for example flash phones and print type labels after:

• Configuring users

• Managing connections

• FLS-4S can be used right away

• FPS-8* can be used after updating flash update package files to it

Issue 1 11/05 COMPANY CONFIDENTIAL 21

RA-8

Nokia Customer Care 3 - Service Software Instructions

■ Uninstalling data package

1. To uninstall the data package manually from Windows, choose Control Panel / Add / Remove Programs/ -> RA-8 Phone Data Package.

2. If you try to install the same version of Phoenix data package that you already have, you are asked if you want to uninstall the current version. Answer “OK” to uninstall, “Cancel” if you do not want to uninstall.

Older versions of data packages need not be uninstalled unless instructions to do so are given in the readme.txt of the data package and bulletins concerning the release. Please read all related documents carefully.

3. Once the previously installed data package is uninstalled, click “Finish”.

4. To continue installation from the beginning, run the RAE- 6_dp_v_1.0_MCUSW4_51.exe again.

22 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

Configuring Users

To configure users:

1. Start Phoenix service SW and login.

2. To add new user or edit an existing one, click “Maintain”. If a user ID is already configured, choose your own user ID from the list and click “OK”.

3. To add information for the new user, click “New”.

4. Type in your name and Initials to fields and click “OK”.

5. User has now been created, click “OK”. You are now able to login with this username, click “OK”

Issue 1 11/05 COMPANY CONFIDENTIAL 23

RA-8

Nokia Customer Care 3 - Service Software Instructions

Managing Connections

Manage connections feature in Phoenix is for selecting, editing, and deleting existing connections, and creating new ones.

To manage connections:

1. Start Phoenix service SW and login.

2. From the “File” menu, choose “Manage Connections”.

3. In this dialog, you can select, edit, delete existing connections and create new ones. You can create a connection either manually or by using a Connection Wizard. To add new connection, click “Add” and select if you want to create it manually or by using the Wizard.

24 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

4. To continue, click “Next”.

5. In the next dialogs, choose settings for the connection: Manual settings

A) For FLS-4S POS Flash Device, choose the following connection settings: Media: FBUS

COM Port: Virtual COM Port used by FLS-4 Please always check this!

(To check, go to Windows / Control Panel / FLS Virtual Port / Configuration)

B) For FPS-8 Flash Prommer, choose the following connection settings: Media: FPS-8

Port Num: COM Port where FPS-8 is connected COMBOX_DEF_MEDIA: FBUS

6. To complete, click “Finish”.

7. If you use the Wizard, connect the tools and the phone to your PC and the wizard will automatically try to configure the correct connection.

8. To activate the connection you want to use, click it and use up/down arrows to move it on top of the list.

Issue 1 11/05 COMPANY CONFIDENTIAL 25

RA-8

Nokia Customer Care 3 - Service Software Instructions

9. Click “Apply”. The connection is now selected and can be used after closing the “Ma nage Co n-

nections” window.

The selected connection is shown at the right-hand bottom corner of the screen.

10.To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it is switched on and choose “Scan Product”.

When a product is found, Phoenix loads product support and when everything is ready, the name of the loaded product support module and its version are shown at the bottom of the screen, for example:

26 COMPANY CONFIDENTIAL Issue 1 11/05

RA-8 3 - Service Software Instructions Nokia Customer Care

Updating Flash Support Files for FPS-8* and FLS-4*

■ Before installation

• Install Phoenix service SW.

• Install phone model specific data package for Phoenix.

• The flash support files are delivered in the same installation package with Phoenix

data packages or newer Phoenix packages beginning from September 2003.

• Normally it is enough to install Phoenix and phone’s data package because the

Phoenix installation always includes the latest flash update package files for FLS-4S / FPS-8*.

• Separate installation package for flash support files is available, and the files can

be updated by following these instructions (if updates appear between Phoenix / data package releases).

■ Installing flash support files (only separate installation package)

If you are not using a separate installation package, you can skip this section.

1. To start installing, double-click flash_update_03_13_001.exe.

If the same version of the flash update package already exists, and you want to reinstall it, the previous package is first uninstalled. Restart installation again after

Issue 1 11/05 COMPANY CONFIDENTIAL 27

+ 63 hidden pages