Nokia 9 User Guide

Nokia 9 PureView

User Guide

Issue 2019-04-21 en-ZA

Nokia 9 PureView User Guide

1 About this user guide

Important: For important information on the safe use of your device and battery,

read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide.

Nokia 9 PureView User Guide

Table of Contents

1 About this user guide 2

2 Get started 4

Keep your phone up to date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Insert or remove the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Switch on and set up your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dual SIM settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting up fingerprint ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Lock or unlock your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Use the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3 Basics 13

Personalize your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Open and close an app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Google Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Save on data roaming costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Write text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Clock and alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Nokia 9 PureView User Guide

4 Connect with your friends and family 22

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Send and receive messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Get social . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5 Camera 26

Camera basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Record a video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Use your camera like a pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Your photos and videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6 Internet and connections 32

Activate Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Use a mobile data connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Browse the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Close a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

7 Organize your day 39

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

8 Maps 41

Find places and get directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Download and update maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Use location services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

9 Apps and services 44

Google Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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10 Software updates and backups 46

Update your phone software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Back up your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Restore original settings and remove private content from your phone . . . . . . . . . . 46

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

11 Protect your phone 49

Protect your phone with your fingerprint . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Change your SIM PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Access codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

12 Product and safety information 52

For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Network services and costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Take care of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Recycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Crossed-out wheelie bin symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Battery and charger information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Small children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Implanted medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Hearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Protect your device from harmful content . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Potentially explosive environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Wet or dusty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Certification information (SAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

About Digital Rights Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Copyrights and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Nokia 9 PureView User Guide

2 Get started

KEEP YOUR PHONE UP TO DATE

Your phone software

Keep your phone up to date and accept available software updates to get new and enhanced features for your phone. Updating the software may also improve your phone’s performance.

KEYS AND PARTS

Explore the keys and parts of your new phone.

Your phone

This user guide applies to following models: TA-1087 and TA-1082.

1. Infrared sensor

2. Camera

3. Flash

4. Microphone

5. SIM card slot

6. Proximity sensor

7. Earpiece

8. Front camera

Nokia 9 PureView User Guide

9. Volume keys

12. Charger and headset connector (USB Type-C audio output)

10. Power/Lock key

11. Fingerprint sensor. The fingerprint sensor is located on the phone display. Press your

13. Microphone

14. Loudspeaker

finger on  to unlock the phone.

Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Important: The device screen and back cover is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by authorized service personnel.

Use the headset adapter

Your phone has a USB Type-C audio output. You can use a regular 3.5mm plug headset with your new phone: just plug the headset in the adapter that came with your phone, and then plug the USB end of the adapter in your phone.

Parts and connectors, magnetism

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device

Nokia 9 PureView User Guide

or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic stripe cards near the device for extended periods of time, since the cards may be damaged.

Your phone supports only digital audio output.

INSERT OR REMOVE THE SIM CARD

Insert the SIM card

1. Open the SIM card tray: push the tray opener pin in the tray hole and slide the tray out.

2. Put a nano-SIM card on the tray with the contact area face down. If you have a dual-SIM phone, put the second SIM card in slot 2 with the contact area face down.

3. Slide the tray back in the slot.

Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the

device, and may corrupt data stored on the card.

CHARGE YOUR PHONE

Charge the battery

Nokia 9 PureView User Guide

1. Plug a compatible charger into a wall outlet.

2. Connect the cable to your phone.

You can charge your phone using wireless charging. Use only Qi compatible chargers for wireless charging.

Your phone supports the USB-C cable. You can also charge your phone from a computer with a USB cable, but it may take a longer time.

If the battery is completely discharged, it may take several minutes before the charging indicator is displayed.

SWITCH ON AND SET UP YOUR PHONE

When you switch your phone on for the first time, your phone guides you to set up your network connections and phone settings.

Switch on your phone

1. To switch on your phone, press and hold the power key until the phone vibrates.

2. When the phone is switched on, choose your language and region.

3. Follow the instructions shown on your phone.

Transfer data from your previous phone

You can transfer data from an old phone to your new phone using your Google account.

To back up data on your old phone to your Google account, refer to your old phone’s user guide.

1. Tap Settings > Accounts > Add account > Google .

2. Select which data you want to restore on your new phone. The sync starts automatically once your phone is connected to the internet.

Restore app settings from your previous Android™ phone

If your previous phone was an Android, and back up to Google account is enabled on it, you can restore your app settings and Wi-Fi passwords.

1. Tap Settings > System > Advanced > Backup .

2. Switch Backup to Google Drive to On .

Nokia 9 PureView User Guide

DUAL SIM SETTINGS

If you have a dual SIM variant, you can have 2 SIMs in your phone, for example, one for your work and one for your personal use.

Choose which SIM to use

When, for example, making a call, you can choose which SIM to use by tapping the corresponding SIM 1 or SIM 2 button after you dial the number.

Your phone shows the network status for both SIMs separately. Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, when, for example, making a call, the other may be unavailable.

Manage your SIMs

Don’t want work to interfere with your free time? Or do you have a cheaper data connection on one SIM? You can decide which SIM you want to use.

Tap Settings > Network & Internet > SIM Cards .

Rename a SIM card

Tap the SIM you want to rename, and type in the name you want.

Select which SIM to use for calls or data connection

Under Preferred SIM for , tap the setting you want to change and select the SIM.

SETTING UP FINGERPRINT ID

You can unlock your phone with just a touch of your finger. Set up your fingerprint ID for extra security.

Add a fingerprint

1. Tap Settings > Security & Location > Fingerprint . If you don’t have screen lock set up on your phone, tap Set up screen lock .

2. Select what backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone.

Nokia 9 PureView User Guide

LOCK OR UNLOCK YOUR PHONE

Lock your phone

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen.

To lock your keys and screen, press the power key.

Unlock the keys and screen

Press the power key, and swipe up across the screen. If asked, provide additional credentials.

USE THE TOUCH SCREEN

Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp

object on the touch screen.

Your phone display

Leaving the phone screen on with maximum brightness level for a long time may cause the display image to remain on the screen even when the screen switches off or when a new image appears on the screen.

To avoid this:

• Lock your screen when you’re not using the phone and set the phone screen to switch off after a short time. Tap Settings > Display > Advanced > Sleep and select the time.

• Keep your phone up to date and accept available software updates

• Lower the screen brightness: tap Settings > Display > Brightness level . To adjust the brightness, drag the brightness level slider. Make sure that Adaptive brightness is disabled.

Nokia 9 PureView User Guide

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Nokia 9 PureView User Guide

Scroll through a long list or menu

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Nokia 9 PureView User Guide

Lock the screen orientation

The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in portrait mode, swipe down from the top of the screen, and tap

Auto-rotate to switch to Portrait .

Use the navigation keys

To see which apps you have open, swipe up the home key .

To switch to another app, swipe right.

To close an app, swipe it up.

To go back to the previous screen you were in, tap the back key . Your phone remembers all the apps and websites you’ve visited since the last time your screen was locked.

To go to the home screen, tap the home key . The app you were in stays open in the background.

Tip: Do you want the overview key  back? Tap Settings > System > Gestures . Disable

Swipe up on Home button and you have the overview key back on the bottom right of your

screen.

Open two apps at once

1. To navigate easier between apps, swipe up the home key .

2. Tap the app icon on top of the app and tap the  icon.

3. Tap another app in the app list to divide the screen between two apps.

To go back to the normal view, tap an app and swipe up.

Nokia 9 PureView User Guide

3 Basics

PERSONALIZE YOUR PHONE

Learn how to personalize the home screen and how to change ringtones.

Change your wallpaper

Tap Settings > Display > Wallpaper .

Change your phone ringtone

1. Tap Settings > Sound .

2. Tap Phone ringtone (SIM1) or > Phone ringtone (SIM2) to select the ringtone for respective SIMs.

Change your message notification sound

Tap Settings > Sound > Advanced > Default notification sound .

OPEN AND CLOSE AN APP

Open an app

On the home screen, tap an app icon to open it. To open one of the apps running in the background, swipe up the home key  then swipe right and select the app.

Close an app

Swipe up the home key  and swipe up the app you want to close.

Find your apps

Swipe up the home key  and swipe up again to see all your apps.

Close all running apps

Swipe up the home key , swipe right through all apps, and tap CLEAR ALL .

Nokia 9 PureView User Guide

NOTIFICATIONS

Stay in touch with what’s happening on your phone with notifications.

Use the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar at the top of the screen. To see more information about the notifications, drag the status bar down. To close the view, swipe up on the screen.

To open the notification panel, drag the status bar down. To close the notification panel, swipe up on the screen.

To change the notification settings of an app, tap Settings > Apps & notifications and tap the app name to open the app settings. Tap Notifications . You can turn off or on the notifications per each app individually.

Tip: To see notification dots, tap Settings > Apps & notifications > Notifications and switch Allow notification dots to on. A small dot will appear on the app icon, if you’ve got a notification, but haven’t attended to it yet. Tap and hold the icon to see available options. You can tap the notification to open it, or swipe to dismiss.

Use the quick setting icons

To activate features, tap the quick settings icons on the notification panel. To see more icons, drag the menu down.

To rearrange the icons, tap , tap and hold an icon, and then drag it to another location.

Nokia 9 PureView User Guide

CONTROL VOLUME

Change the volume

If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking by using the volume keys on the side of your phone.

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Change the volume for media and apps

Press a volume key on the side of your phone to see the volume status bar, tap , and drag the slider on the volume bar for media and apps left or right.

Set the phone to silent

To set the phone to silent, press the volume down key, tap  to set your phone to vibrate only and tap  to set it to silent.

Tip: Don’t want to keep your phone in silent mode, but can’t answer right now? To silence an incoming call, press the volume down key. You can also set your phone to mute the ringing when you pick the phone up: tap Settings > System > Gestures > Mute on pickup , and switch to on. If you want to be able to reject an incoming call by turning over the phone, tap Settings >

System > Gestures > Turn over to reject call , and switch to on.

GOOGLE ASSISTANT

The Google Assistant is available in selected markets and languages only. Where not available, the Google Assistant is replaced by Google Search. The Google Assistant can help you search information online, translate words and sentences, make notes and calendar appointments, for example. You can use the Google Assistant even when your phone is locked. However, the Google Assistant asks you to unlock your phone before accessing your private data.

Turn on the Google Assistant

1. To turn on your Google Assistant, tap Google app .

2. At the bottom right, tap More > Settings > Voice .

3. Tap Voice match and turn on Access with voice match .

Nokia 9 PureView User Guide

Wake up the Google Assistant

There are several ways to wake up your Google Assistant.

• Tap Google app  and say Ok Google or Hey Google.

• Tap .

• If your phone is locked, just swipe  to start the Google Assistant.

SCREENSHOTS

Take a screenshot

To take a screenshot, open the notification panel, and drag the status bar downwards. Tap

Screen capture . You can view captured images in Photos .

It is not possible to capture a screenshot while using some apps and features.

BATTERY LIFE

Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.

Extend battery life

To save power:

1. Always charge the battery fully.

2. Mute unnecessary sounds, such as touch sounds. Tap Settings >

Sound > Advanced , and under Other sounds and vibrations , select which

sounds to keep.

brightness, drag the brightness level slider. Make sure that

Adaptive brightness is disabled.

6. Stop apps from running in the background:

swipe up the home key  and swipe up the app you want to close.

3. Use wired headphones, rather than the loudspeaker.

4. Set the phone screen to switch off after a short time. Tap Settings > Display >

Advanced > Sleep and select the time.

5. Tap Settings > Display >

Brightness level . To adjust the

7. Enable Battery Manager . Limit battery for apps that you don’t use often. The notifications may be delayed for these apps. Tap Settings > Battery >

Battery Manager .

8. Switch on the power saver: tap Settings > Battery > Battery saver , and switch to

On .

Nokia 9 PureView User Guide

9. Use location services selectively: switch location services off when you don’t need them. Tap Settings >

Security & Location > Location , and

disable Use location .

10. Use network connections selectively: switch Bluetooth on only when needed. Use a Wi-Fi connection to connect to the internet, rather than a mobile data

Airplane mode closes connections to the mobile network and switches your device’s wireless features off.

connection. Stop your phone scanning for available wireless networks. Tap

Settings > Network & Internet > Wi-Fi , and disable Wi-Fi . If you’re listening to music or otherwise using your phone, but don’t want to make or receive calls, switch the airplane mode on. Tap Settings > Network & Internet > Advanced >

Airplane mode .

SAVE ON DATA ROAMING COSTS

You can cut data roaming costs and save on your phone bills by changing mobile data settings. To use the optimal connection method, change the Wi-Fi and mobile networks settings.

Data roaming means using your phone to receive data over networks that your network service provider doesn’t own or operate. Connecting to the internet when roaming, especially when abroad, can increase data costs substantially.

Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the WiFi connection.

Connect to a Wi-Fi network

1. Tap Settings > Network & Internet > Wi-Fi .

2. Make sure Wi-Fi networking is turned on.

3. Select the connection you want to use.

Close the mobile data connection

Swipe down from the top of the screen, tap Mobile data and switch Mobile data off.

Tip: To follow your data usage, tap Settings > Network & Internet > Data usage .

Stop data roaming

Tap Settings > Network & Internet > Mobile network , and switch Roaming off.

Nokia 9 PureView User Guide

WRITE TEXT

Learn how to write text quickly and efficiently using your phone’s keyboard.

Use the on-screen keyboard

Writing with the on-screen keyboard is easy. You can use the keyboard when holding your phone in portrait or landscape mode. The keyboard layout can vary in different apps and languages.

To open the on-screen keyboard, tap a text box.

Switch between upper and lower case characters

Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode, tap the shift key again.

Type in a number or special character

Tap the numbers and symbols key. Some special character keys bring up more symbols. To see more symbols, tap and hold a symbol or special character.

Insert emojis

Tap the emoji key, and select the emoji.

Copy or paste text

Tap and hold a word, drag the markers before and after the word to highlight the section you want to copy, and tap COPY . To paste the text, tap where you want to paste the text and select PASTE .

Add an accent to a character

Tap and hold the character, and tap the accent or the accented character, if supported by your keyboard.

Delete a character

Tap the backspace key.

+ 45 hidden pages

Nokia 9 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

KEEP YOUR PHONE UP TO DATE

KEYS AND PARTS

INSERT OR REMOVE THE SIM CARD

CHARGE YOUR PHONE

SWITCH ON AND SET UP YOUR PHONE

DUAL SIM SETTINGS

SETTING UP FINGERPRINT ID

LOCK OR UNLOCK YOUR PHONE

USE THE TOUCH SCREEN

PERSONALIZE YOUR PHONE

OPEN AND CLOSE AN APP

NOTIFICATIONS

CONTROL VOLUME

GOOGLE ASSISTANT

SCREENSHOTS

BATTERY LIFE

SAVE ON DATA ROAMING COSTS

WRITE TEXT