Keep your phone up to date and accept available
software updates to get new and enhanced
features for your phone. Updating the software
may also improve your phone’s performance.
Buttons and parts
1. Front camera
2. Headset connector
3. Google Assistant key
4. Microphone
5. USB/Charger port
6. Loudspeaker
7. Power/Lock button
8. Volume buttons
9. Flash
10. Main camera
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Do not connect to products that create an output
signal, as this may damage the device. Do not
connect any voltage source to the audio
connector. If you connect an external device or
headset, other than those approved for use with
this device, to the audio connector, pay special
attention to volume levels.
Parts of the device are magnetic. Metallic
materials may be attracted to the device.
Do not place credit cards or other magnetic stripe
cards near the device for extended periods of
time, since the cards may be damaged.
Optional: Swap the SIM card and
insert the memory card
1. Your phone comes with the SIM card
preinstalled, but if you want to swap the SIM, open
the SIM and memory card tray: push the tray
opener pin in the tray hole and slide the tray out.
2. Put the nano-SIM card on the tray with the
contact area face down.
3. Put the memory card in the memory card slot
with the gold contacts face down.
4. Slide the tray back in.
Note: The microSD card is sold separately.
Important: Do not remove the memory card when
an app is using it. Doing so may damage the
memory card and the device and corrupt data
stored on the card.
Use only compatible memory cards approved for
use with this device. Incompatible cards may
damage the card and the device and corrupt data
stored on the card.
Charge your phone
1. Insert the small end of the USB cable into
the phone.
2. Insert the larger end into the charger and
plug it into an outlet.
Your phone supports the micro-USB cable. You
can also charge your phone from a computer with
a USB cable, but it may take a longer time.
Switch on and set up your phone
1. To switch on your phone, press and hold
the Power/Lock button until the phone
vibrates.
2. When the phone is switched on, choose
your language and region.
3. Follow the instructions shown on your
phone.
If the battery is completely discharged, it may take
several minutes before the charging indicator is
displayed.
TRANSFER DATA FROM YOUR PREVIOUS
PHONE
You can transfer data from an old phone to your
new phone using your Google account.
To back up data on your old phone to your Google
account, refer to your old phone’s user guide.
1. Tap Settings > Accounts > Add account
>
Google.
2. Select which data you want to restore on
your new phone. The sync starts
automatically once your phone is
connected to the internet.
RESTORE APP SETTINGS FROM YOUR
PREVIOUS ANDROID PHONE
If your previous phone was an Android, and back
up to Google account is enabled on it, you can
restore your app settings and Wi-Fi passwords.
1. Tap Settings > System > Advanced >
Backup.
2. Switch Backup to Google Drive to On.
Lock your phone
If you want to avoid accidentally making a call
when your phone is in your pocket or bag, you can
lock your buttons and screen.
To lock your buttons and screen, press the
Power/Lock button.
Use the touch screen
Important: Avoid scratching the touch screen.
Never use an actual pen, pencil, or other sharp
object on the touch screen.
TAP AND HOLD TO DRAG AN ITEM
Place your finger on the item for a couple of
seconds, and slide your finger across the screen.
SWIPE
UNLOCK THE BUTTONS AND SCREEN
Press the Power/Lock button, and swipe up
across the screen. If asked, provide additional
credentials.
Place your finger on the screen, and slide your
finger in the direction you want.
SCROLL THROUGH A LONG LIST OR MENU
Slide your finger quickly in a flicking motion up or
down the screen, and lift your finger. To stop the
scrolling, tap the screen.
ZOOM IN OR OUT
Place 2 fingers on an item, such as a map, photo,
or web page, and slide your fingers apart or
together.
LOCK THE SCREEN ORIENTATION
The screen rotates automatically when you turn
the phone 90 degrees.
To lock the screen in portrait mode, swipe down
from the top of the screen, and tap
Basics
Open and close apps
To see which apps you have open, swipe up the
home key .
To switch to another app, swipe right.
To close an app, swipe it up.
To see all your apps, swipe up the home key
and swipe up again.
Auto-rotate.
To close all your running apps, swipe up the home
key , swipe right through all apps, and tap
CLEAR ALL.
To go back to the previous screen you were in,
tap the back key . Your phone remembers all
the apps and websites you've visited since the last
time your screen was locked.
To go to the home screen, tap the home key .
The app you were in stays open in the
background.
Personalize your phone
CHANGE YOUR WALLPAPER
Tap Settings > Display > Wallpaper.
CHANGE YOUR PHONE RINGTONE
Tap Settings > Sound > Phone ringtone.
To change the notification settings of an app, tap
Settings > Apps & notifications and tap the app
name to open the app settings. Tap
You can turn off or on the notifications for each
app individually.
Notifications.
CHANGE YOUR MESSAGE NOTIFICATION
SOUND
Tap Settings > Sound > Advanced > Default
notification sound.
Notifications
USE THE NOTIFICATION PANEL
When you receive new notifications, such as
messages or missed calls, indicator icons appear
on the status bar at the top of the screen. To see
more information about the notifications, drag the
status bar down. To close the view, swipe up on
the screen.
USE THE QUICK SETTING ICONS
To activate features, tap the quick settings icons
on the notification panel. To see more icons, drag
the menu down.
To rearrange the icons, tap , tap and hold an
icon, and then drag it to another location.
Control volume
If you have trouble hearing your phone ringing in
noisy environments, or calls are too loud, you can
change the volume to your liking by using the
volume buttons on the side of your phone.
Do not connect to products that create an output
signal, as this may damage the device. Do not
connect any voltage source to the audio
connector. If you connect an external device or
headset, other than those approved for use with
this device, to the audio connector, pay special
attention to volume levels.
CHANGE THE VOLUME SETTINGS
Press a volume button on the side of your phone
to see the volume status bar, tap , and drag the
sliders on the volume bars left or right.
SET THE PHONE TO SILENT
To set the phone to silent, press a volume button,
tap to set your phone to vibrate only and tap
to set it to silent.
•Press the button twice to see a visual
overview of your day, get suggestions and
personalized information.
•Press and hold the button to speak with
Google Assistant. Ask your question and
release the button. You see Google
Assistant’s answer on your phone’s
display.
SWITCH OFF THE GOOGLE ASSISTANT
BUTTON
To switch off the Google Assistant button, tap
Settings > System > Gestures > Assist gesture,
and switch
Assist gesture off.
Google Assistant
Google Assistant can help you search information
online, translate words and sentences, make
notes and calendar appointments, for example.
USE THE GOOGLE ASSISTANT BUTTON
To access the Google Assistant services, use the
Google Assistant button on the side of your
phone:
•Press the button once to start Google
Assistant. When you press the button for
the first time, you are asked to sign in with
your Google account or create a new
account.
Extend battery life
To save power:
• Always charge the battery fully.
• Mute unnecessary sounds, such as touch
sounds. Tap
Advanced, and under Other sounds and
vibrations, select which sounds to keep.
•Use wired headphones, rather than the
loudspeaker.
•Set the phone screen to switch off after a
short time. Tap
Advanced > Sleep and select the time.
•Tap Settings > Display > Brightness
level. To adjust the brightness, drag the
Settings > Sound >
Settings > Display >
brightness level slider. Make sure that
Adaptive brightness is disabled.
•Stop apps from running in the
background: Stop apps from running in
the background: swipe up the home key
, and swipe up the app you want to
close.
•Enable adaptive battery. Limit battery for
apps that you don't use often.
Notifications may be delayed for these
apps. Tap
Battery.
•Switch on the power saver: tap Settings >
Battery > Battery saver, and switch to
On.
•Use location services selectively: switch
location services off when you don’t need
them. Tap
>
Location, and disable Use location.
•Use network connections selectively:
switch Bluetooth on only when needed.
Use a Wi-Fi connection to connect to the
internet, rather than a mobile data
connection. Stop your phone scanning for
available wireless networks. Tap
>
Network & Internet > Wi-Fi, and disable
Use Wi-Fi. If you're listening to music or
otherwise using your phone, but don't
want to make or receive calls, switch the
Settings > Battery > Adaptive
Settings > Security & location
Settings
airplane mode on. Tap Settings >
Network & Internet > Advanced >
Airplane mode. Airplane mode closes
connections to the mobile network and
switches your device’s wireless features
off.
Write text
Writing with the on-screen keyboard is easy. You
can use the keyboard when holding your phone in
portrait or landscape mode. The keyboard layout
can vary in different apps and languages.
To open the on-screen keyboard, tap a text box.
SWITCH BETWEEN UPPER AND LOWER
CASE CHARACTERS
Tap the shift key. To switch caps lock mode on,
double-tap the key. To return to normal mode, tap
the shift key again.
TYPE IN A NUMBER OR SPECIAL
CHARACTER
Tap the numbers and symbols key. Some special
character keys bring up more symbols. To see
more symbols, tap and hold a symbol or special
character.
INSERT EMOJIS
Tap the emoji key, and select the emoji.
COPY OR PASTE TEXT
Tap and hold a word, drag the markers before and
after the word to highlight the section you want to
copy, and tap
you want to paste the text and select
ADD AN ACCENT TO A CHARACTER
Tap and hold the character, and tap the accent or
the accented character, if supported by your
keyboard.
DELETE A CHARACTER
Tap the backspace key.
Copy. To paste the text, tap where
Paste.
you wrote. If the word is wrong, tap and hold it to
see a few other suggestions.
If you do not want the keyboard to suggest words
while typing, turn off the text corrections. Tap
Settings > System > Languages & input > Virtual
keyboard. Select the keyboard you normally use.
Tap
Text correction and switch off the text
correction methods you do not want to use.
CORRECT A WORD
If you notice that you have misspelled a word, tap
it to see suggestions for correcting the word.
MOVE THE CURSOR
To edit a word you just wrote, tap the word, and
drag the cursor to the place you want.
USE KEYBOARD WORD SUGGESTIONS
Your phone suggests words as you write, to help
you write quickly and more accurately. Word
suggestions may not be available in all languages.
When you start writing a word, your phone
suggests possible words. When the word you
want is shown in the suggestion bar, select the
word. To see more suggestions, tap and hold the
suggestion.
Tip: If the suggested word is marked in bold, your
phone automatically uses it to replace the word
SWITCH SPELL CHECKER OFF
Tap Settings > System > Languages & input >
Advanced > Spell checker, and switch Use spell
checker off.
Date and time
Tap Settings > System > Date & time.
UPDATE THE TIME AND DATE
AUTOMATICALLY
You can set your phone to update the time, date,
and time zone automatically. Automatic update is
a network service and may not be available
depending on your region or network service
provider.
1. Tap Settings > System > Date & time.
2. Switch Automatic date & time on.
3. Switch Automatic time zone on.
2. Tap Display size and to adjust the display
size, drag the display size level slider.
CHANGE THE CLOCK TO THE 24-HOUR
FORMAT
Tap Settings > System > Date & time, and switch
Use 24-hour format on.
Alarm clock
SET AN ALARM
1. Tap Clock > ALARM.
2. To add an alarm, tap .
3. To modify an alarm, tap it. To set the alarm
to repeat on specific dates, check
and highlight the days of the week.
SWITCH AN ALARM OFF
When the alarm sounds, swipe the alarm right.
Repeat
Accessibility
You can change various settings to make using
your phone easier.
INCREASE OR DECREASE THE FONT SIZE
1. Tap Settings > Accessibility.
2. Tap Font size. To increase or decrease
the font size, drag the font size level slider.
FM Radio
To listen to the radio, you need to connect a
compatible headset to the phone. The headset
acts as an antenna.
LISTEN TO FM RADIO
After you have connected the headset, tap FM
Radio.
• To switch the radio on, tap
• To find radio stations, tap> Scan.
• To switch to another station, slide the
channel frequency row left or right.
• To save a station, tap .
• To listen to a radio station using the
phone's speakers, tap . Keep the
headset connected.
•To switch the radio off, tap .
Troubleshooting tip: If the radio doesn’t work,
make sure the headset is connected properly.
INCREASE OR DECREASE THE DISPLAY SIZE
1. Tap Settings > Accessibility.
Connect with your friends and
family
Calls
MAKE A CALL
1. Tap .
2. Tap and type in a number, or tap and
select a contact you want to call.
3. Tap .
ANSWER A CALL
When the phone rings, swipe up to answer.
REJECT A CALL
To reject a call, swipe down.
Contacts
Save and organize your friends' and family
members' phone numbers.
SAVE A CONTACT FROM CALL HISTORY
1. In Phone, tap to see call history.
2. Tap the number you want to save.
3. Select if you want to Create new contact
or
Add to a contact.
4. Type in the contact information, and tap
.
ADD A CONTACT
1. In Phone, tap and tap CREATE NEW
CONTACT.
2. Fill out the information.
3. Tap .
EDIT A CONTACT
1. Tap Contacts and tap the contact you
want to edit.
2. Tap .
3. Edit the information.
4. Tap .
Send and receive messages
SEND A MESSAGE
1. Tap Messages.
2. Tap Start chat.
3. To add a recipient, tap in the To field,
and type their number. If the recipient is
in your contacts list, start typing their
name and then tap the contact. If you
want to send the message to several
recipients, tap
select all the recipients, and tap .
4. Write your message in the text box.
5. Tap .
Start group conversation,
READ A MESSAGE
1. Tap Messages.
2. Tap the message you want to read. You
can also read a message from the
notification panel. Slide down from the top
of the screen and tap the message.
REPLY TO A MESSAGE
1. Tap Messages.
2. Tap the message you want to reply to.
3. Write your reply in the text box below the
message and tap .
Mail
ADD A MAIL ACCOUNT
When you use the Gmail app for the first time, you
are asked to set up your email account.
1. Tap Gmail.
2. You can select the address connected
with your Google account or tap
email address.
3. After adding all the accounts, tap TAKE
ME TO GMAIL.
SEND MAIL
1. Tap Gmail.
2. Tap .
Add an
3. In the To box, type in an address, or tap
Add from Contacts.
>
4. Type in the message subject and the mail.
5. Tap .
READ AND REPLY TO MAIL
1. Tap Gmail.
2. Tap the message you want to read.
3. To reply the message, tap , or tap >
Reply all.
DELETE MAIL
1. Tap Gmail.
2. Tap the message you want to delete and
tap .
3. To delete multiple messages, tap the
circle with the recipient's initial to select
messages and tap .
Get social
To keep in touch with your friends and family, sign
in to your instant messaging, sharing, and social
networking services. Select the service you want
to use from your Home screen. Social apps are
available in the
services may vary.
INSTALLING APPS
1. From the Home screen, tap Play Store.
Google Play Store. The available
2. Tap the search bar to look for apps, or select
apps from your recommendations.
3. Point the camera to the thing you want to
identify, and follow the instructions on the display.
3. In the app description, tap INSTALL to
download and install the app.
Camera
Shoot sharp and vibrant photos – capture the best
moments in your photo album.
1. Tap Camera.
2. Take aim and focus.
3. Tap .
TAKE A SELFIE
1. Tap Camera.
2. Tap to switch to the front camera.
3. Tap .
USE GOOGLE LENS
With Google Lens, you can use the viewfinder of
your camera to identify things, copy text, scan
codes, and search for similar products, for
example.
1. Tap Camera.
2. Tap > .
Tip: You can use Google Lens with the photos
you've already taken. Tap Photos, tap the photo,
and tap .
RECORD A VIDEO
1. Tap Camera.
2. To switch to the video recording mode,
swipe left.
3. Tap to start recording.
4. To stop recording, tap .
5. To go back to camera mode, swipe right.
Use your camera like a pro
Use the different modes in your camera to
enhance the quality of your photos.
SET THE CAMERA TO PRO MODE
Tap Camera > Pro.
PICK THE BEST EXPOSURE
To change the exposure settings, in Pro mode, tap
, and choose the setting.
TAKE PHOTOS WITH A TIMER
1. Tap Camera.
2. Tap ..
3. Select the time.
4. Tap .
Internet and connections
TAKE HIGH QUALITY PHOTOS
In the Camera app, tap > Photo Resolution,
and set the resolution that you want.
Your photos and videos
Want to relive those important moments? View
photos and videos on your phone.
Tap Photos.
COPY YOUR PHOTOS AND VIDEOS TO YOUR
COMPUTER
You can use your computer’s file manager to copy
or move your photos and videos to the computer.
Connect your phone to the computer with a
compatible USB cable. To set the USB connection
type, open the notification panel, and tap the USB
notification.
SHARE YOUR PHOTOS AND VIDEOS
You can share your photos and videos quickly and
easily for your friends and family to see.
1. In Photos, tap the photo or video you want
to share and tap .
2. Select how you want to share the photo or
video.
Activate Wi-Fi
Using a Wi-Fi connection is generally faster and
less expensive than using a mobile data
connection. If both Wi-Fi and mobile data
connections are available, your phone uses the
Wi-Fi connection.
TURN ON WI-FI
1. Tap Settings > Network & internet > WiFi.
2. Switch Use Wi-Fi on.
3. Select the connection you want to use.
Your Wi-Fi connection is active when is shown
on the status bar at the top of the screen.
Important: Use encryption to increase the
security of your Wi-Fi connection. Using
encryption reduces the risk of others accessing
your data.
Tip: If you want to track locations when satellite
signals are not available, for example when you're
indoors or between tall buildings, switch Wi-Fi on
to improve positioning accuracy.
Use a mobile data connection
CLOSE THE MOBILE DATA CONNECTION
Swipe down from the top of the screen, tap
Mobile data and switch Mobile data off.
TURN ON THE MOBILE DATA CONNECTION
Swipe down from the top of the screen, tap
Mobile data and switch Mobile data on.
USE A MOBILE DATA CONNECTION WHEN
ROAMING
Tap Settings > Network & internet > Mobile
network, and switch Roaming to On.
2. Switch on the Wi-Fi hotspot to share your
mobile data connection over Wi-Fi,
tethering to use a USB connection, or
Bluetooth tethering to use Bluetooth.
The other device uses data from your data plan,
which may result in data traffic costs. For info on
availability and costs, contact your network
service provider.
START BROWSING
1. Tap Chrome.
2. Type a web address and tap .
USB
Connecting to the internet when roaming,
especially when abroad, can raise data costs
substantially.
Tip: To follow your data usage, tap Settings >
Network & internet > Data usage.
Browse the web
USE YOUR PHONE TO CONNECT YOUR
COMPUTER TO THE WEB
It’s simple to use the internet on your laptop on
the go. Turn your phone into a Wi-Fi hotspot, and
use your mobile data connection to access the
internet with your laptop or other device.
1. Tap Settings > Network & internet >
Hotspot & tethering.
Tip: If your network service provider doesn't
charge you a fixed fee for data transfer, to save
on data costs, use a Wi-Fi network to connect to
the internet.
SEARCH THE WEB
In Chrome,
1. Tap the search bar.
2. Write your search word in the search box.
3. Tap .
You can also select a search word from the
proposed matches.
Bluetooth®
You can connect wirelessly to other compatible
devices, such as phones, computers, headsets,
and car kits. You can also send your photos to
compatible phones or to your computer.
CONNECT TO A BLUETOOTH ACCESSORY
You can connect your phone with many useful
Bluetooth devices. For example, with a wireless
headset (sold separately), you can speak on the
phone hands-free – you can continue what you're
doing, such as working at your computer, during a
call.
Connecting a phone to a Bluetooth device is
called pairing.
3. Make sure the other device is switched on.
You may need to start the pairing process
from the other device. For details, see the
user guide for the other device.
4. To pair your phone and the device, tap the
device on the list of discovered Bluetooth
devices.
5. You may need to type in a passcode. For
details, see the user guide for the other
device.
Since devices with Bluetooth wireless technology
communicate using radio waves, they do not need
to be in direct line-of-sight. Bluetooth devices
must, however, be within 10 meters (33 feet) of
each other, although the connection may be
subject to interference from obstructions such as
walls or from other electronic devices.
Paired devices can connect to your phone when
Bluetooth is switched on. Other devices can
detect your phone only if the Bluetooth settings
view is open. Do not pair with or accept
connection requests from an unknown device.
This helps to protect your phone from harmful
content.
REMOVE A PAIRING
If you no longer have the device with which you
paired your phone, you can remove the pairing.
1. Tap Settings > Connected devices >
Previously connected devices.
2. Tap next to a device name.
3. Tap FORGET.
CONNECT TO YOUR FRIEND’S PHONE WITH
BLUETOOTH
You can use Bluetooth to wirelessly connect to
your friend's phone, to share photos, and much
more.
2. Make sure Bluetooth is switched on in
both phones.
3. Make sure the phones are visible to each
other. You need to be in the Bluetooth
settings view for your phone to be visible
to other phones.
4. You can see the Bluetooth phones within
range. Tap the phone you want to connect
to.
5. If the other phone needs a passcode, type
in or accept the passcode, and tap
The passcode is only used when you connect to
something for the first time.
SEND YOUR CONTENT USING BLUETOOTH
When you want to share your content or send
photos you've taken to a friend, use Bluetooth to
send them to compatible devices.
You can use more than one Bluetooth connection
at a time. For example, while using a Bluetooth
headset, you can still send things to another
device.
4. Tap the device to connect to. You can see
the Bluetooth devices within range.
5. If the other device needs a passcode, type
in the passcode. The passcode, which you
can make up, must be typed in on both
devices. The passcode in some devices is
fixed. For details, see the user guide of the
other device.
The location of the received files depends on the
other device. For details, see the user guide for
the other device.
Bluetooth.
VPN
You may need a virtual private network (VPN)
connection to access your company resources,
such as intranet or corporate mail, or you may use
a VPN service for personal purposes.
Contact your company IT administrator for details
of your VPN configuration, or check your VPN
service’s website for additional info.
USE A SECURE VPN CONNECTION
1. Tap Settings > Network & internet >
Advanced > VPN.
2. To add a VPN profile, tap .
3. Type in the profile info as instructed by
your company IT administrator or VPN
service.
EDIT A VPN PROFILE
1. Tap next to a profile name.
2. Change the info as required.
DELETE A VPN PROFILE
1. Tap settings next to a profile name.
2. Tap FORGET VPN.
2. Type in the details you want, and set the
time.
3. To make an event repeat on certain days,
tap
More options > Does not repeat, and
select how often the event should repeat.
4. To add a notification to the event, tap Add
a notification.
5. Tap Save.
Tip: To edit an event, tap the event and , and
edit the details.
Organize your day
Calendar
Keep track of time – learn how to keep your
appointments, tasks, and schedules up to date.
MANAGE CALENDARS
Tap Calendar > , and select what type of
calendar you want to see.
Calendars are added automatically when you add
an account to your phone. To add a new account
with a calendar, go to the apps menu and tap
Settings > Accounts > Add account.
ADD AN EVENT
1. In Calendar, tap and select an entry
type.
DELETE AN APPOINTMENT
1. Tap the event.
2. Tap > Delete.
Maps
Google Maps helps you find specific locations and
businesses.
1. Tap Maps.
2. Write search words, such as a street
address or place name, in the search bar.
3. Select an item from the list of proposed
matches as you write, or tap on the
keyboard to search.
The location is shown on the map. If no search
results are found, make sure the spelling of your
search words is correct.
SEE YOUR CURRENT LOCATION
Tap Maps > .
GET DIRECTIONS TO A PLACE
1. Tap Maps and enter your destination in
the search bar.
2. Tap DIRECTIONS. The highlighted icon
shows the mode of transportation, for
example . To change the mode, select
the new mode under the search bar.
3. If you don't want the starting point to be
your current location, tap
and search for a new starting point.
4. Tap START to start the navigation.
The route is shown on the map, along with an
estimate of how long it takes to get there. To see
detailed directions, swipe up from the bottom of
the screen.
Your location,
Use location services
Use Maps to find out where you are, attach your
location to the photos you take.
or network technology. If you share a photo or
video that contains location info, the location info
may be shown to those who view the photo or
video. Some apps can use your location info to
offer you a wider variety of services.
SWITCH ON LOCATION SERVICES
Your phone shows your location on the map using
a satellite positioning system, Wi-Fi, or network
(Cell ID) based positioning.
The availability, accuracy and completeness of the
location info depend on, for example, your
location, surroundings, and third-party sources,
and may be limited.
Location info may not be available, for example,
inside buildings or underground.
For privacy info related to positioning methods,
see the HMD Global Privacy Policy, available at
http://www.nokia.com/phones/privacy.
Some satellite positioning systems may require
transferring small amounts of data over the mobile
network. If you want to avoid data costs, for
example when traveling, you can switch the
mobile data connection off in your phone settings.
Location info can be attached to a photo or video,
if your location can be determined using satellite
Wi-Fi positioning improves positioning accuracy
when satellite signals are not available, especially
when you are indoors or between tall buildings. If
you're in a place where the use of Wi-Fi is
restricted, you can switch Wi-Fi off in your phone
settings.
Tap Settings > Security & location, and switch
Location on.
Apps and services
Google Play
Your Android phone can live up to its full potential
with Google Play – apps, music, movies and books
are all readily available for your entertainment.
ADD A GOOGLE ACCOUNT TO YOUR PHONE
1. Tap Settings > Accounts > Add account
>
Google. If asked, confirm your device
lock method.
2. Type in your Google account credentials
and tap
tap
3. Follow the instructions on your phone.
DOWNLOAD APPS
1. Tap Play Store.
2. Tap the search bar to look for apps, or
select apps from your recommendations.
3. In the app description, tap INSTALL to
download and install the app.
Next, or, to create a new account,
Create account.
To see your apps, go to the home screen and
swipe up from the bottom of the screen.
You need to have a Google account added to your
phone to use Google Play services. Charges may
apply to some of the content available in Google
Play. To add a payment method, tap
Account > Payment methods. Always be
>
sure to have a permission from the payment
method owner when buying content from Google
Play.
UPDATE APPS
1. Tap Play Store > > My apps & games
to see available updates.
2. Tap the app with an update available and
UPDATE.
You can also update all apps at once. In My apps
& games, tap UPDATE ALL.
REMOVE DOWNLOADED APPS
Tap Play Store > > My apps & games, choose
an app you want to remove from your Library, and
tap X to uninstall.
GET MUSIC, MOVIES, OR BOOKS WITH
GOOGLE PLAY
Tap Play Store > > Books, Movies & TV, or
Music.
Play Store >
Software updates and backups
Update your phone software and apps wirelessly
to get new and enhanced features for your phone.
Updating the software may also improve your
phone performance.
(such as settings and files stored by apps) will be
backed up remotely.
SWITCH ON AUTOMATIC BACKUP
Tap Settings > System > Advanced > Backup,
and switch back up on.
INSTALL AVAILABLE UPDATES
Tap Settings > System > Advanced > System
update to check if updates are available.
When your phone notifies you that an update is
available, just follow the instructions shown on
your phone. If your phone is low on memory, you
may need to move your apps, photos, and other
stuff to the memory card.
Warning: If you install a software update, you
cannot use the device, even to make emergency
calls, until the installation is completed and the
device is restarted.
Before starting the update, connect a charger or
make sure the device battery has enough power,
and connect to Wi-Fi, as the update packages
may use up a lot of mobile data.
Back up your data
To ensure your data is safe, use the backup
feature in your phone. Your device data (such as
Wi-Fi passwords and call history) and app data
Restore original settings and
remove private content from your
phone
Accidents can happen – if your phone is not
working properly, you can restore its settings. Or,
if you buy a new phone, or otherwise want to
dispose of or recycle your phone, here’s how you
can remove your personal info and content. Note
that it is your responsibility to remove all private
content.
RESET YOUR PHONE
1. Tap Settings > System > Advanced >
Reset options > Erase all data (factory
reset).
2. Follow the instructions shown on your
phone.
Storage
To check how much memory you have available,
tap
Settings > Storage.
CHECK AVAILABLE MEMORY ON YOUR
PHONE
If the phone memory is getting full, first check for
and remove things you no longer need:
- Text, multimedia, and mail messages
- Contact entries and details
- Apps
- Music, photos, or videos
Instead of removing, you can also move the files
to the memory card (sold separately). The quality
of your memory card may affect the performance
of your phone greatly. To get the best out of your
phone, use a fast 4–128GB card by a well-known
manufacturer.
Use only compatible memory cards approved for
use with this device. Incompatible cards may
damage the card and the device and corrupt data
stored on the card.
To check how much memory you have available
and how it's being used, tap
Settings > Storage.
COPY CONTENT BETWEEN YOUR PHONE
AND COMPUTER
You can copy photos, videos, and other content
created by you between your phone and
computer to show or store them.
1. Connect your phone to a compatible
computer with a compatible USB cable.
2. On your computer, open a file manager,
such as Windows Explorer or macOS
Finder, and browse to your phone.
3. Drag and drop items from your phone to
the computer, or from your computer to
the phone.
Make sure you put the files in the right folders on
your phone, or you may not be able to see them.
Protect your phone
Protect your phone with your face
You can use your face to unlock your phone.
REMOVE DOWNLOADED APPS
Tap Play Store > > My apps & games, choose
an app you want to remove from your Library, and
tap X to uninstall.
SET UP FACE UNLOCK
1. Tap Settings > Security & location >
Face unlock. If you don’t have a screen
lock set up on your phone, tap
screen lock.
2. Select what backup unlocking method you
want to use for the lock screen and follow
the instructions shown on your phone.
Set up
If there is a facial recognition error, and you
cannot use alternative sign-in methods to recover
or reset the phone in any way, your phone will
require service. Additional charges may apply, and
all the personal data on your phone may be
deleted. For more info, contact the nearest care
point for your phone, or your phone dealer.
Change your SIM PIN code
If your SIM card came with a default SIM PIN
code, you can change it to something more
secure.
SELECT YOUR SIM PIN
You can choose which digits to use for the SIM
PIN. The SIM PIN code can be 4 digits.
Keep your eyes open and make sure your face is
fully visible and not covered by any object, such as
a hat or sunglasses.
Note: Using your face to unlock your phone is less
secure than using a fingerprint, pattern or
password. Your phone may be unlocked by
someone or something with similar appearance.
Face unlock may not work properly in backlight or
too dark or bright environment.
UNLOCK YOUR PHONE WITH YOUR FACE
To unlock your phone, just turn your screen on
and look at the camera.
Tip: If you don’t want to protect your SIM with a
PIN code, switch
in your current PIN.
Lock SIM card to Off, and type
Locate or lock your phone
If you lose your phone, you may be able to find,
lock, or erase it remotely if you have signed in to a
Google Account. Find My Device is on by default
for phones associated with a Google Account.
To use Find My Device, your lost phone must be:
- Turned on
- Signed in to a Google Account
- Connected to mobile data or Wi-Fi
- Visible on Google Play
- Location turned on
- Find My Device turned on
When Find My Device connects with your phone,
you see the phone's location, and the phone gets
a notification.
1. Open android.com/find on a computer,
tablet or phone connected to the internet
and sign in to your Google Account.
2. If you have more than one phone, click the
lost phone at the top of the screen.
3. On the map, see about where the phone
is. The location is approximate and may
not be accurate.
If your device can't be found, Find My Device will
show its last known location, if available. To lock
or erase your phone, follow the instructions on the
web site.
HMD Global Oy is the exclusive licensee of the
Nokia brand for phones & tablets. Nokia is a
registered trademark of Nokia Corporation.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by HMD Global is under license. Android, Google
and other marks are trademarks of Google LLC.