Nokia 3650, 3660 Service manual level 2

nokia
CONNECTING PEOPLE
PAGE 1 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
nokia
3650
NHL-8
SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 2 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
Introduction
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 3650. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, Nokia should be notified. Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
1.
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year 2000 Compliant”.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 3 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
Table of content
1. EXPLODED VIEW.................................................................................................................................... 4
2. SPARE PARTS LIST................................................................................................................................. 5
3. INFRARED GONOGO TEST .................................................................................................................. 8
4. CAMERA GONOGO TEST...................................................................................................................... 9
5. BLUETOOTH GONOGO TEST ............................................................................................................ 10
6. SW UPDATE ............................................................................................................................................ 11
7. GENERAL REPAIR INFORMATION ................................................................................................. 12
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE VIDEO CLIPS) ......................................................13
9. ASSEMBLY OF NEW UI-PWB MODULE AND UI METAL SHIELD............................................ 16
10. QUICK TROUBLE SHOOTER PART1 ........................................................................................... 17
11. QUICK TROUBLE SHOOTER PART2 ........................................................................................... 18
12. QUICK TROUBLE SHOOTER PART3 ........................................................................................... 19
13. ESD PROTECTION REQUIREMENTS........................................................................................... 20
14. SERVICE NOTES................................................................................................................................ 21
15. GONOGO TESTER............................................................................................................................. 22
16. BATTERYTESTER ............................................................................................................................. 22
Change History
Originator Status Version No. Date Comments
DJk Draft 0.1 06.11.2002 Initial draft DJk Draft 0.2 11.12.2002 Modified General Repair Information
DJk Draft 0.3 17.12.2002 Exchange of PWB Insulator Included DJk Approved 1.0 26.02.2003 Approval
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 4 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
1. EXPLODED VIEW
Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 5 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
2. SPARE PARTS LIST
ITEM/
CIRCUIT REF.
I001 1 9458717 A COVER BLUE I002 1 9790661 PRINTED KEYMAT LATIN I003 6 6150091 SCREW M1,6X8,5 TORX T6 PLUS® I004 1 9480895 SHIELD AND GASKET I005 1 9560252 UI METAL SHIELD I006 1 9481128 UI PWB MODULE I007 1 9452603 PWB INSULATOR I008 1 9458985 REPAIR LCD MODULE I009 1 9470260 EARPIECE GASKET I010 1 5140251 EARPIECE I011 1 - CS7 CAMERON SYSTEM MODULE I012 1 4858005 CAMERA MODULE I013 1 9560234 CAMERA SHIELD
1 I014 2 - IHF SPEAKER CONTACT I015 1 - ACOUSTIC COVER I016 1 - HANDSFREE SPEAKER I017 1 - TRI-BAND ANTENNA
I018 1 9452463 POWER KEY I019 1 5400287 BATTERY CONNECTOR I020 1 5140275 MICROPHONE MODULE I021 1 5460101 SM CONN DC JACK+HS/HF SPR I022 1 9470264 CONNECTOR RETAINER I023 1 6800057 VIBRA MOTOR I024 1 9470266 IR WINDOW I025 1 - B COVER I026 1 - TYPE LABEL
I027 1 - C-COVER I028 1 - C COVER LATCH
I029 1 9470265 BATTERY FOAM PAD
QTY PART NO PART NAME
9480892 ANTENNA MODULE (I014-I017)
9458715 C COVER MODULE BLUE (I027-I028)
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 6 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
CIRCUIT REF.
F380 1 5119019 SM FUSE F 1.5A 32V 0603 S130 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY G190 1 4700129 BATTERY LITHIUM 0.1MAH 3V
VARIANT PARTS
ITEM/
CIRCUIT REF.
QTY PART NO PART NAME
QTY PART NO PART NAME
I001 1 9458717 A COVER BLUE I001 1 9458531 A COVER YELLOW I001 1 9458528 A COVER STAY SILVER 1 9458715 C COVER MODULE BLUE 1 9458523 C COVER MODULE YELLOW 1 9458521 C COVER MODULE STAY SILVER
SWAP UNITS
QTY PART NO PART NAME
0076268 NHL-8 N3650 SWAP ENGINE EUROPE & AFRICA 0076269 NHL-8 N3650 SWAP ENGINE POLAND 0076270 NHL-8 N3650 SWAP ENGINE TURKEY 0076627 NHL-8 N3650 SWAP ENGINE RUSSIA 0076628 NHL-8 N3650 SWAP ENGINE CZHECH 0076629 NHL-8 N3650 SWAP ENGINE FRANCE 0076810 NHL-8 N3650 SWAP ENGINE SOUTH AFRICA
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 7 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SERVICE TOOLS
TYPE QTY PART NO PART NAME
0680032 UNIV. POWERSUPPLY ACF-8
ACCESSORY 0273558 BL-5C BATTERY BLOCK LI-ION 850MAH ACCESSORY 0272169 AC TRAVEL CHARGER ACP-8E (EURO) ACCESSORY 0272172 AC TRAVEL CHARGER ACP-8X (UK) ACCESSORY 0271467 HDC-5 HEADSET 0770582 FLA-48 POS FLASH LOADING ADAPTER 0730218 XCS-1 SERVICE CABLE 0770526 SRT-7 CAMERA REMOVAL TOOL 0770431 SRT-6 OPENING TOOL 5510 0770450 FLA-48 TESTPINS (10 PCS)
0080541 FLS-4S SALES PACK E&A (inclusive 0680032)
SQX 00590-en DJk
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 8 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
3. INFRARED GONOGO TEST
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This device is a Class 1 Laser product.
Reference unit Test unit
Settings on the test unit:
o From Home Menu, select
key. This displays Contacts entries. If phone and
SIM memory is empty, create one new entry. o Choose one phonebook entry.
o Select Options
o Select Send
o Select Via infrared
o Press OK for Selected detail only (optional).
o You get this message Connecting via infrared.
o If sending of business card fails and you get message Unable to connect, make
sure again, that infrared windows are directed to each other and infrared is
activated in reference device
Then try again sending.
.
o Test is successful, if you get this message on receiver device
.
o You will get a confirmation on sender device, too. o Press
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
for Home Menu.
nokia
CONNECTING PEOPLE
PAGE 9 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
4. CAMERA GONOGO TEST
Before starting the GoNoGo test, check that camera window in B-Cover is clean. If not, clean the window with cloth. If camera lens is dirty, do not use cloth or brush for cleaning, use compressed air only.
Exchange of Camera Module will not improve picture quality!
o From Home Menu, select Camera.
o
To take a picture, press
button.
o This image will be saved automatically. o Test is successful, if the image appears on your display. The camera is ok.
o Select Options
o Select Delete o
Select YES o Press
o If test fails, see Quick Trouble Shooter
for Home Menu.
.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 10 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
5. BLUETOOTH GONOGO TEST
You need another Bluetooth device (e.g. 6310/i) to do a GoNoGo test. Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than 5m from each other.
Test unit Reference unit, Bluetooth activated
Setting on the test unit:
o From Home Menu, push the Menu key . o Select Games o Select Snake EX o Select Option o Select Play 2-player o Select Via Bluetooth o Select Client o Select Yes, if Bluetooth is not already activated, otherwise go to next step. o Search window appears, if all Bluetooth devices in range will be displayed, the
test is successful!
o Press
for Home Menu.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 11 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
6. SW UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always the latest version of flash software, which is available on Partner Web Site.
Flash Concept – (Point of Sales)
It is very important to follow this insertion
and removal procedure, otherwise the
contact pins of Flash Adapter will be
Standard installation for software update.
damaged.
Insert the Flash Adapter FLA-48 like a battery, start at the battery connector site.
When removing the Flash Adapter, always start from the bottom side of the unit.
Now, push down the bottom side of the phone, do not use too much force.
Take away the unit now.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 12 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
7. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband. o Use gloves to avoid corrosion and fingerprints. o Protect windows and displays with a foil to avoid dust and scratches. o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion. o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered. o Use always original Nokia parts or accessories. o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on Nokia Partner Web Site). o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes
the malfunction. o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill in
the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
Following General Service Bulletins have to be followed:
SB-055 Common notice for good ventilation SB-089: Don’t try to repair prototypes (indicated on Type Label). SB-107: Be sure that you have minimum hardware requirements in place. SB-115: Handling of liquid damages. SB-121: Return the defective part, if one of your service tools causes malfunction.
SB-122: Soldering with manual hot air gun is totally forbidden because of the very sensitive
µBGA components and µVia technology.
SB-124 Service Policy for packaging serviced products SB-131: Check these guidelines when refurbishing products. SB-132: You can use a Golden Phone for inspecting your measuring equipment.
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only underlined components ( e.g. I007
Follow the arrows step by step Pads or contacts: Check optical and
mechanical condition as well as corrosion. Clean if necessary.
) can be changed.
Check optical and mechanical condition as well as corrosion. Clean with ESD brush only, if necessary.
Measure component for electrical functionality and change, if needed.
No more actions possible, send product to the appropriate service partner with higher service level.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 13 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE VIDEO CLIPS)
Press the Release Button before removing A-Cover.
The A-Cover is attached with hooks at both sides. To remove it, press B-Cover carefully as shown in the picture.
Press the latch before removing C-Cover.
Unscrew the TORX PLUS® screws size 6, using the order shown. For assembly, take reverse order and torque of
15Ncm. Use always new screws for assembly.
Always protect Camera Window with protection foil to avoid dust and scratches.
Take the modules from B-Cover.
Use SRT-6 to open the Connector carefully.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
Separate the UI Module from Radio Module.
nokia
CONNECTING PEOPLE
PAGE 14 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
Open the shield snaps on both sides with SRT-6.
Remove the Shield and Gasket.
SQX 00590-en DJk
Always protect LCD with protection foil to avoid dust and scratches.
Remove UI Metal Shield.
Open the UI Metal Shield snaps with SRT-6.
Remove UI PWB Module.
The speaker is attached with double-sided adhesive Gasket. To remove it, push it with Torx driver carefully.
Antenna drops out when turning B-Cover.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 15 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
Remove IR Window as shown in the picture.
Remove the Vibra Motor from its guidance.
SQX 00590-en DJk
Move SRT-7 through this gap of B-Cover to remove Connector Retainer.
Use tweezers to pull up Microphone.
Turn B-Cover let System Connector with Connector Retainer drop out.
To remove the Battery Connector, use SRT-6 Opening Tool.
Remove Power Key.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 16 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
Remove Camera Shield if you need to clean contacts or change Camera Module.
Camera Module is attached with four snaps onto Camera Connector. Place the SRT-7 as shown in the picture and carefully move the snaps to the right.
SQX 00590-en DJk
The Camera Module comes up automatically when snaps are released
.
Remove the Camera Module carefully. Note the guiding pin when doing assembly.
9. ASSEMBLY OF NEW UI-PWB MODULE AND UI METAL SHIELD
Place UI-PWB Module between LCD Module and Shield & Gasket.
Mount UI Metal Shield.
Bend UI Metal Shield latch on backside.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
Attach the PWB Insulator and take care of the markings.
nokia
CONNECTING PEOPLE
PAGE 17 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
10. QUICK TROUBLE SHOOTER PART1
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 18 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
11. QUICK TROUBLE SHOOTER PART2
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 19 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
12. QUICK TROUBLE SHOOTER PART3
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 20 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
13. ESD PROTECTION REQUIREMENTS
Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or arm wrist.
Please refer to the Partner Website document
ESD protection requirements for NMP Service Level 1/2 Service Suppliers
example configuration of an epa-area
source: www.armeka.com
example workbench and testers
source: http://www.armekaengineering.com
example configuration of a workbench
source: www.warmbier.com
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 21 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
14. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form. Please refer to the document Service Notes for faulty NMP transceiver on Partner Website to get further information.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
nokia
CONNECTING PEOPLE
PAGE 22 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 26.02.2003
SQX 00590-en DJk
15. GONOGO TESTER
The will’tek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone.
Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site.
16. BATTERYTESTER
The Astratec battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information in the Nokia Care Point Extranet within the Partner Website.
Service Manual 3650 Level 1&2 Copyright 2002-2003 © Nokia Corporation
Loading...