Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
The information in this user guide was written for the Nokia 3620 and Nokia 3660
Nokia operates a policy of ongoing development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR
CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR
WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
phones.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States
in accordance with the Export Administration regulations. Diversion contrary to U.S. law
is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. This dev ice contains
a radio transceiver and digital circuitry that supports its features. Operation of the digital device
circuitry is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Modifications to this device not authorized by Nokia may void the authority granted for
operation of this device and should not be made.
Read these simple guidelines. Breaking the rules may be dangerous or
illegal. Further detailed information is given in this user guide.
Do not switch the phone on when wireless phone use is
prohibited or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Don't use a hand-held phone while driving.
INTERFERENCE
All wireless phones may get interference, which could
affect performance.
SWITCH OFF IN HOSPITALS
Follow any regulations or rules. Switch the phone off near
medical equipment.
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Don't use the phone at a refuelling point. Don't use near fuel
or chemicals.
SWITCH OFF NEAR BLASTING
Don't use the phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
USE SENSIBLY
Use only in the normal position. Don't touch the antenna
unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
[ 1 ]
ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. Do not
connect incompatible products.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
BACKUP COPIES
Remember to make backup copies of all important data.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible
products.
CALLING
Ensure the phone is switched on and in service. Enter the phone
number, including the area code, then press . To end a call,
press . To answer a call, press .
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press
as many times as needed (e.g. to exit a call, to exit a menu, etc.)
to clear the display. Enter the emergency number, then press
. Give your location. Do not end the call until told
to do so.
[ 2 ]
General information
2General information
Congratulations on your purchase of a Nokia mobile phone. Your phone
provides many functions which are practical for daily use, such as a digital
camera, a video recorder, messaging, e-mail, a clock, an alarm clock, a
calculator, and a calendar. A variety of Xpress-on™
available. Your phone can connect to a PC, laptop, or other device using
Bluetooth technology or the built-in IR port. For more information on
connectivity, refer to the PC Connectivity Guide. The PC Connectivity
guide, Nokia PC Suite, and all related software can be downloaded from
the U.S. Mobile Phone products section of www.nokia.com
• REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or call
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs
better if you should need to call the center or have your phone repaired.
When you register your phone, you can sign up for the Nokia e-newsletter,
Nokia Connections. You will receive tips and tricks on using your phone,
enhancement information, and special offers.
• FOLLOW GRAPHIC CLUES
This guide uses certain icons to alert you to important information.
Note: Explains a feature or points out an important concept.
Important: Indicates critical information on using a feature.
color covers are also
.
Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
[ 3 ]
• NETWORK SERVICES
The wireless phones described in this guide are approved for use on the
following networks:
• Nokia 3620: GSM 850 and 1900
• Nokia 3660: GSM 900, 1800, and 1900
A number of features included in this guide are called Network Services.
These are special services that you arrange through your wireless service
provider. Before you can take advantage of any of these Network Services,
you must subscribe to them through your service provider and obtain
instructions for their use from your service provider.
Note: Some networks may not support all language-dependent
characters and/or services.
Warning: All of the features in this device, other than the alarm,
require the phone to be switched on to use the features. Do not
switch the phone on when wireless phone use may cause
interference or danger.
Check the model number of any charger before use with this device.
This device is intended for use when supplied with power from ACP-12U,
ACP-8U, LCH-9, and LCH-12.
Warning: Use only batteries, chargers, and enhancements approved
by the phone manufacturer for use with this particular phone model.
The use of any other types may invalidate any approval or warranty
applying to the phone and may be dangerous.
For availability of approved enhancements, please check with your dealer.
When you disconnect the power cord of any enhancement, grasp and pull
the plug, not the cord.
[ 4 ]
General information
• CONTACT NOKIA
To help Nokia promptly answer your questions, please have the following
information available before contacting the Nokia Customer Care Center:
• Your phone model number:
Nokia 3620
Nokia 3660
• Type number
• IMEI number
• Your local zip code
• The phone or enhancement in question
Note: The model, type, and IMEI numbers are located on the back
of your phone under the battery and memory card.
Nokia Customer Care Center, USA
Nokia Mobile Phones
7725 Woodland Center Blvd.
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY/TDD users: 1-800-24-NOKIA
(1-800-246-6542)
Customer Care,
Canada
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Website: www.nokia.ca
• LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all individuals
including those with disabilities. For more information, visit
www.nokiaaccessibility.com.
For more information on accessibility enhancements, see “Mobile Inductive
Loopset LPS-3” on p. 168 and “Phone Adapter HDA-9” on p. 168.
[ 5 ]
• NOKIA 3620 AND NOKIA 3660 PHONES AT A GLANCE
1 Power key ()
(on top of the phone)
2 Earpiece
3 Display screen
4 Left selection key
5 Send key ()
6 Edit key ()
Insert numbers,
symbols, or
punctuation into
text messages.
7 Menu key ()
Opens the main
menu screen.
Accesses all
applications.
8 * key ()
9 # key ()
10 Clear key ()
11 End key ()
12 Right selection key
13 Scroll key
Used to navigate up, down, left, and right on the display screen and
adjust volume during a call. Press the center to select or open items,
snap pictures, etc.
1
2
3
13
4
5
6
7
8
9
12
11
10
[ 6 ]
• UNDERSTAND YOUR PHONE
Insert the SIM card and load the battery
Important: Keep all miniature SIM cards out of the reach of
small children.
Note: Before removing the covers, always switch off the power and
disconnect the phone from the charger or any other device. Always
store and use the phone with the covers attached.
1 Open the cover with
the back of the phone
facing you. Press the
locking catch (1) in
the direction of the
arrow and slide the
cover (2).
2 Remove the battery
and find the SIM card
slot (3).
3 Place the SIM card carefully into the
slot. Make sure that the beveled corner
on the SIM card faces the bottom of
the phone and that the golden contact
area on the card faces downward.
1
General information
2
Camera lens
3
4
4 Slide the silver catch over the SIM card to
secure it. (4).
[ 7 ]
5 Replace the battery (5).
Align the golden contacts
of the battery with the
corresponding connectors
on the phone, and push the
opposite end of the battery
until it snaps into place.
Replace the cover.
5
Charge the battery
1 Connect the lead to the charger. You will hear it click into place.
2 Connect the charger to an ac
wall outlet.
3 Connect the lead from the charger
to the base of the phone. The battery
indicator bar starts scrolling. Note,
that you can use the phone
while charging.
4 When the battery is fully charged,
the bar stops scrolling. Disconnect
the charger from the phone and
then from the ac outlet. See also “Battery statements” on p. 158.
Note: Remove the battery only when the phone is switched off.
Switch the phone on or off
Press and hold the power key located on top of the phone.
Warning: Do not switch on the
phone when wireless phone use
is prohibited or when it may
cause interference or danger.
[ 8 ]
General information
Antenna
Your phone has a built-in antenna (gray area in
picture). As with any other radio transmitting
device, do not touch the antenna unnecessarily
when the phone is switched on.
Contact with the antenna affects call quality
and may cause the phone to operate at a higher
power level than otherwise needed. Not touching
the antenna area during a phone call optimizes
the antenna performance and the talk time of
your phone.
PIN code
The PIN code is usually supplied with the SIM card. If you are requested to
enter a PIN code, Key in the code (displayed as ****) and press OK.
Security code
If you are requested to enter a security code, key in the security code
(displayed as *****) and press OK.
The factory setting for the security code is 12345. For more information
on the access codes, see “Security” on p. 44.
Time and date
Use the number keys 1–9 to key in the current time and then the date.
Press OK to accept the settings.
The Scroll key
Press the Scroll key on the top ,
bottom, left and right (shown
with blue arrows 1 to 4) to move in the
Menu. Scroll to an application or a folder
and press the Scroll key in the middle
(shown with blue arrow 5) to open it.
[ 9 ]
5
3
1
4
2
For example:
1 To open an Options list, press
Options. The small arrow at the bottom
of the display (1) indicates if the list
contains more items. The lighter the
arrow, the fewer the items left in the list.
2 To scroll down the Options list, press
. A small arrow to the right (2)
indicates a sublist. To open a sublist,
press .
To start an action, scroll to a command
and press .
3 Press to go to a tab (3), a new page,
or view in an application.
1
2
3
Make a call
1 In the standby mode, key in the phone number, including the area
code. If you make a mistake, press to clear numbers.
2 Press and wait for the answer.
3 Press to finish the call (or to cancel the call attempt).
Copy from SIM card to phone memory
If you have stored names and phone numbers on a SIM card, you can copy
them to the phone memory.
1 Press to open the main Menu.
2 Use the Scroll key to move to Contacts.
3 Press to open Contacts.
4 When you open Contacts for the first time, the phone asks you if you
want to copy all your contact data from the SIM card to the phone
memory. Press OK.
See also “Copy between SIM card and phone memory” on p. 50.
[ 10 ]
General information
Keyguard
Use the keyguard (keypad lock) to prevent the keys from being
accidentally pressed.
To lock: Press and the * key. When the keys are locked,
appears on the display.
To unlock: Press and the * key.
When the keyguard is on, press to answer a call. During a call,
the phone can be operated normally.
Note: When Keyguard is on, calls to the emergency number
programmed into your phone (for example, 911) may be possible.
Key in the emergency number and press . The number is
displayed after you have keyed in the last digit.
Shortcuts in the standby mode
• Press to open the main Menu.
• Press to open a list of the last dialed numbers. You can then press
to view received and missed calls lists.
• Press to open Contacts.
• To change the profile, press briefly and select the profile.
• Press the 1 key and to call your voice mailbox. See “Call your voice mailbox” on p. 22.
Shortcuts in editors
• Press to open a list of commands related to writing and editing
text. Press to switch between predictive, traditional text input
and number mode (Predictive text→ Predictive text on, Alpha mode,
or Number mode).
• As you write, press the 1 key repeatedly to access different kinds of
special characters, or press the * key to open a list of special characters.
• Press the 0 key to enter a space.
• Use to mark items. Press and hold and at the same time, move
the Scroll key to mark text to be copied or erased.
[ 11 ]
Other shortcuts
In the main Menu, press and hold to view all the applications that are
currently open. From this view, you can switch between applications by
scrolling to one and pressing .
Standby mode
The indicators described are
shown when the phone is ready
for use, with no characters
keyed in. In this state, the phone
is in the standby mode.
A Shows the signal strength
of the cellular network at
your current location. The
higher the bar, the stronger
the signal. The antenna
symbol is replaced with the
GPRS symbol when the
GPRS connection has been
set to When available and a
connection is available in
the system or in the current cell. See “GPRS Packet data” on p. 38, and
“GPRS” on p. 43.
B Shows an analog or a digital clock. Also see settings for “Date and
time” on p. 43 and settings for Background image in “Standby mode”
on p. 34.
C Indicates which cellular system the phone is currently using.
D Shows the battery charge level. The higher the bar, the more charge
there is left in the battery.
E Navigation bar: shows the currently active profile. If the selected
profile is Normal, the current date is displayed instead of the profile
name. For further information, see “Navigation bar” on p. 17 and
“Profiles” on p. 106.
A
BC
D
E
F
[ 12 ]
General information
F Shows the current shortcuts assigned for the selection keys
and .
Note: Your phone has a screen saver. If there are no actions for five
minutes, the display is cleared and a screen saver becomes visible. To
deactivate the screen saver, press any key. See “Display” on p. 34.
You can change the selection key shortcuts and the background image.
See the settings for “Standby mode” on p. 34.
Icons
Several icons may appear on the main screen while the phone is in the
standby mode. The icons that are displayed depend on whether they are
related to activity, data connections, or enhancements.
ACTIVITY INDICATORS
One or more of the following icons may be shown to indicate that an
activity has occurred:
Indicates that you have received new messages to the Inbox in
Messaging. If the indicator is blinking, the phone memory is low
and you must delete some data. For further information, see
“Memory low” on p. 173.
Indicates that you have received new e-mail.
Indicates that you have received one or more voice messages.
See “Call your voice mailbox” on p. 22.
Indicates that there are messages waiting to be sent in Outbox.
See “Outbox” on p. 97.
Indicates that Ringing options has been set to Silent and
Message alert tone to None in the currently active profile.
See “Profiles” on p. 106.
Indicates that the phone’s keypad is locked.
Indicates that you have an active alarm. See “Clock” on p. 120.
Indicates that a Bluetooth connection is active. Note that, when
data is transmitted using a Bluetooth connection, is shown.
[ 13 ]
Indicates that all calls to the phone are forwarded. Indicates
that all calls to the phone are forwarded to a voice mailbox. See
“Settings for call forwarding” on p. 25. If you have two phone
lines, the forward indicator for the first line is and for the
second line . See “Line in use (system service)” on p. 35.
Indicates that you can make calls using phone line 2 only
(system service). See “Line in use (system service)” on p. 35.
DATA CONNECTION INDICATORS
When an application is establishing a data connection, one of the indicators
below blinks in the standby mode. When an indicator is shown continuously,
the connection is active.
for a data call
for a high-speed data call
shown instead of the antenna symbol when there is an active
GPRS connection
for when the GPRS connection is put on hold during voice calls
for a fax call
for a Bluetooth connection
for an infrared connection
Note: Check with your service provider for availability of
high-speed data calls.
ENHANCEMENT INDICATORS
The following icons indicate that an enhancement is connected to your phone:
a headset is connected
a Loopset is connected
[ 14 ]
General information
• MENU
Press (Menu key) to open the main Menu.
In the Menu, you can access all the
applications in your phone.
Options in the Menu are:Open, List view /
Grid view, Move, Move to folder, New folder,
Help, and Exit.
• Move in the Menu—Press the Scroll key
on the top , bottom , left and
right (shown with blue arrows 1 to 4)
to move in the Menu.
• Open applications or
folders— Scroll to an
application or a folder
and press the Scroll key in
the middle to open it.
• Close applications—Backstep
by pressing Back
or Exit as many times as
is needed to return to the
standby mode or select
Options→ Exit.
If you press and hold , the phone returns to the standby mode and the
application is left open in the background.
Pressing always ends a call, even if another application is active
and displayed.
When you switch the phone off, applications are closed and any unsaved
data is saved automatically.
Select Options→ List view if you want to view the applications in a list.
Use the Scroll key to move
[ 15 ]
Rearrange the Menu
You can rearrange the Menu in any order you
like. You can move applications that you use
more often from a folder to the Menu, and
place applications you use less often in folders.
You can also create new folders.
1 Scroll to the item you want to move and
select Options→ Move. A check mark is
placed beside the application.
2 Move the selection where you want the
application to be and press OK.
Switch between applications
If you have several applications open and want to switch from one
application to another press and hold (Menu key). The application
switching window opens showing a list of open applications. Scroll to
an application and press .
Note: If memory is getting low, the phone may close some
applications. The phone saves any unsaved data before an
application is closed.
• OPTIONS LISTS
In this user guide, you can see the Options list commands that tell you what
commands are available in different views and situations. The available
commands change depending on the view you are in. In some situations,
when you press the Scroll key, a shorter options list appears showing only
the main commands available in the view.
Online help
Your phone has a help function that you can access from any application
or view. Press Options→ Help to access the online help.
[ 16 ]
General information
• NAVIGATION BAR
In the navigation bar, you can see:
• Small arrows or tabs which tell you if there are more views, folders,
or files you can move to.
• Editing indicators, see “Write text” on p. 76.
• Other information, for example, 2/14
in the following figure means that the
current picture is the second of 14 pictures
in the folder. Press to see the next picture
.
• ACTIONS COMMON TO ALL APPLICATIONS
Open items for viewing
If you want to open an item when you are viewing a list of files or folders,
scroll to the item and press the Scroll key, or select Options→ Open.
Edit items
To open an item for editing, you sometimes need to first open it for viewing
and then select Options→ Edit, if you want to change its contents.
Rename items
To give a new name to a file or folder, scroll to it and select
Options→ Rename.
Remove, delete items
Scroll to the item and select Options→ Delete or press . To delete
many items at a time, you first need to mark them.
Mark an item
There are several ways to select items when you are in a list.
• To select one item at a time, scroll to it and select Options→ Mark/
Unmark→ Mark or press and the Scroll key at the same time.
A check mark is placed next to the item.
• To select all items in the list, select Option→ Mark/Unmark→ Mark all.
For information on how to insert text and numbers, see “Write text” on
p. 76.
[ 17 ]
Mark multiple items
Press and hold and at the same time move the Scroll key down or up.
As the selection moves, a check mark is placed next to the items. To end
the selection, stop the scrolling with the Scroll key and then release .
• After you have selected all the items you want, you can move or
delete them by selecting Options→ Move to folder or Delete.
• To unmark an item, scroll to it and select Options→ Mark/Unmark→
Unmark or press and the Scroll key at the same time.
Create folders
To create a new folder, select Options→ New folder. You are asked to give
a name to the folder (max. 35 letters).
Move items to a folder
To move items to a folder or between folders, select Options→ Move to
folder (not shown if there are no folders available). When you select Move
to folder, a list of available folders opens and you can also see the root
level of the application (for moving an item out of a folder). Select the
location you want the item to be moved to and press OK.
Search for items
You can search for a name, file, folder, or
shortcut by using the search field. In some
situations the search field is not visible
automatically, and you can activate it by
selecting Options→ Find or just by starting
to key in letters.
1 To search for an item, start to key in text
in the search field. The phone immediately
starts to search for matches and moves
the selection to the best match.
To make the search more accurate, key in more letters and the
selection moves to the item that best matches the letters.
2 When the correct item is found, press to open it.
[ 18 ]
General information
• VOLUME CONTROL
When you have an active call or are listening to a sound, press to
increase or to decrease the volume level.
• LOUDSPEAKER
Your phone has a loudspeaker for handsfree use. The loudspeaker allows
you to speak and listen to the phone from a short distance without having to
hold the phone to your ear. The loudspeaker can be used during a call, with
sound applications, and when viewing multimedia messages. RealOne Player™
uses the loudspeaker by default when you watch a video. Using the
loudspeaker makes it easier to use other applications during a call.
Voice volume icons:
—for earpiece mode.
—for loudspeaker mode.
ACTIVATE THE LOUDSPEAKER
To use the loudspeaker during an already active call, select Options→
Activate loudsp. or press Loudsp.. A tone is played, is
shown in the navigation bar, and the volume indicator changes.
Volume indicators for earpiece and loudspeaker modes
are shown in the navigation bar.
Note: The loudspeaker cannot be activated when you have a
headset connected to the phone.
Important: Do not hold the phone near your ear when the
loudspeaker is in use because the volume may be extremely loud.
The loudspeaker needs to be activated separately each time for phone
calls, but the sound applications such as Composer and Recorder use the
loudspeaker by default.
TURN OFF THE LOUDSPEAKER
When you have an active call or a sound is playing, select Options→
Activate handset or press Handset.
[ 19 ]
• HEADSET
To adjust the volume level when a headset is connected to your phone,
press or or use the headset’s keys.
• SHARED MEMORY
The following features in your phone use shared memory: contacts, text,
text messages, multimedia messages, images and ringing tones, video
recorder and player,calendar and to-do notes, and downloaded applications.
Using any of these features leaves less memory for other features. This is
especially true with heavy use of any of the features. For example, saving
many images may take all of the shared memory and your phone may
display that the memory is full. In this case, delete some of the information
or entries reserving the shared memory.
[ 20 ]
Your phone
3Your phone
• MAKE A CALL
1 In the standby mode, key in the phone number, including the area code.
Press or to move the cursor. Press to remove a number.
For international calls, press the * key twice for the international prefix
(the + character replaces the international access code) and then key
in the country code, the area code without 0, and the phone number.
To adjust the volume during a call, press to increase and to
decrease the volume level.
Note: Calls described here as international may, in some cases, be
made between regions of the same nation.
2 Press to call the number.
3 Press to end the call (or to cancel the call attempt).
Normal position: Hold the phone as you would hold any other telephone.
Note: Pressing will always end a call, even if another application
is active and displayed on the display.
Make a call using the Contacts directory
1 To open the Contacts directory, go to
Menu→ Contacts.
2 To find a contact, scroll to the desired
name, or key in the first letters of the name.
The Search field opens automatically and
matching contacts are listed.
3 Press to start the call.
If the contact has more than one phone
number, scroll to the number and press
to start the call.
[ 21 ]
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