Nokia 3610 Service Manual L3-4

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Nokia Customer Care

Service Manual

RM-429 (Nokia 3610 fold)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 07/2008 A. Salo

RM-429

Page ii COMPANY CONFIDENTIAL Issue 1

RM-429 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

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RM-429

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• During testing never activate the GSM transmitter without a proper antenna load, otherwise the GSM PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-429 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

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RM-429

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

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RM-429 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

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RM-429

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-429 Company Policy

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

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RM-429

Company Policy

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Page x COMPANY CONFIDENTIAL Issue 1

RM-429 Nokia 3610 fold Service Manual Structure

Nokia 3610 fold Service Manual Structure

1 General information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary

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RM-429

Nokia 3610 fold Service Manual Structure

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Nokia Customer Care

1 — General information

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RM-429

General information

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RM-429 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Phone features .......................................................................................................................................................1–5

Accessories..............................................................................................................................................................1–7

Technical specifications.........................................................................................................................................1–8

General specifications.......................................................................................................................................1–8

Battery endurance.............................................................................................................................................1–8

Environmental conditions ................................................................................................................................1–8

Electrical characteristics ...................................................................................................................................1–9

Main RF characteristics for GSM850/900/1800/1900 (quadband) and EDGE phones .................................1–9

List of Tables

Table 1 Battery and chargers ................................................................................................................................1–7

Table 2 Car accessories ..........................................................................................................................................1–7

Table 3 Headsets ....................................................................................................................................................1–7

Table 4 Data ............................................................................................................................................................1–8

Table 5 Memory cards............................................................................................................................................1–8

Table 6 Normal and extreme voltages.................................................................................................................1–9

Table 7 Main RF characteristics.............................................................................................................................1–9

List of Figures

Figure 1 View of RM-429........................................................................................................................................1–5

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RM-429

General information

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RM-429 General information

Product selection

RM-429 is a quadband GSM handportable phone that supports GSM850/900/1800/1900 bands.

Figure 1 View of RM-429

Phone features

Hardware characteristics

• Fold Form Factor

• Quad-band GSM 850, 900, 1800, 1900

• EDGE Rel. 4: MSC 32 (5DN/3UP/6SUM)

• GPRS: MSC 32 (5DN/3UP/6SUM), class B&C

• Speech codec support for AFR/AHR/EFR/FR/HR

• 30MB user memory and (empty) MicroSD card slot

• Douglas 8 UI on primary display, Fold 4 UI on secondary display

• 2.0” 240x320 pixel, 262k TFT color primary display

• 1.36” 128x160 pixel 262k TFT color secondary display

• 1,3MPix camera with 6x digital zoom, portrait mode

• Bluetooth version 2.0 + EDR supporting SAP (SIM Access Profile), OPP (Object Push Profile), FTP (File Transfer Profile), DUN (Dial-up Networking Profile), HSP (Headset Profile), HFP (Hands-Free Profile), SDAP (Service Discovery Application Profile), GAP (Generic Access Profile), SPP (Serial Port Profile), GOEP (Generic Object Exchange Profile)

• Micro USB

• 2.5mm Nokia A/V connector

• 5-way , two soft keys, send and end keys

• Side volume keys with the zoom functionality

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RM-429

General information

• Dedicated camera sidekey

• Music Player with customizable skins

• MicroSD card slot

• Internal vibra and antenna

• M3 HAC Compliance

UI features

• New Series 40 UI

• Active stand-by

Applications/service enablers

• Video streaming and recording in QCIF (176x144 pixel)

• XHTML browsing over TCP/IP

• SAIC

• Skins (wallpapers, icons, colors)

• Music Player supporting MP3, MP4, AAC, eAAC+ and Windows Media Player

• PIM (Calendar & Contacts)

• Presence Enhanced contacts – OMA IMPS

• Nokia Xpress audio messaging (AMS)

• Flight mode

• OMA DRM 1.0 (Digital Right Management)

• OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL

• OMA Client Provisioning v1.1

• Java&APIs: MIDP2.0, JSR139 (CLDC1.1), JSR75 (file connection and PIM), JSR135, JSR184 (3D), JSR82 (BT)

• 3GPP H.263 playback+streaming and MPEG4 video and playback

• Video, MP3, AAC, eAAC+ and 64 polyphonic ringing tones

• WAP 2.0, XHTML browser over HTTP/TCP/IP stack

• SyncML (local and remote)

• E-mail client with attachment

• Nokia PC Suite Version 7.0

Services

• OTA download of ringing tones, themes, wallpapers

• Download/upload images and video sequences

• FOTA – Firmware update over the air

• Plug and play services

• IM (AOL, ICQ, Yahoo, MSN)

• HAC

• SIM access profile in BT

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RM-429 General information

Accessories

Sales package contents

• 3610 Tranceiver

• BL-5C Battery

• AC-3 Charger

• User Guide

Table 1 Battery and chargers

Type Name

AC-3 Compact charger AC-4, AC-5 Travel performance charger BL-5C Battery 1020 mAh Li-Ion

Table 2 Car accessories

Type Name

HF-33W, HF-200, HF-300

CK-100, CK-15W, CK-300, CK-7W

Type Name

BH-101, BH-102, BH-201, BH-202, BH-208, BH-212, BH-300, BH-304, BH-305, BH-502, BH-600, BH-602, BH-700, BH-701, BH-702, BH-703, BH-803, BH-804, BH-900, BH-902, BH-904

Wireless plug-in handsfree

Wireless carkit

Table 3 Headsets

BT mono headset

BH-503, BH-604,

BT stereo headset

BH-903 HS-104, HS-105,

Wired voice/music headset

HS-42, HS-47 HDA-11 Hearing aid

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Table 4 Data

Type Name

CA-101 Micro USB data cable CA-100 USB data cable

Table 5 Memory cards

Type Name

RM-429

General information

MU-22, MU-27, MU-28, MU-37, MU-41

Memory card

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

RM-429 transceiver with BL-5C 1020 mAh Li-Ion battery pack

99.6 x 44.3 x 19.6 97 67.6

Battery endurance

Battery Talk time Standby time

BL-5C 1020 mAh Li-ion GSM - up to 4h 38min GSM - up to 457h

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active.

Environmental conditions

Temperature

Temperature range

Operational (all specs met) -5 +55 Functional (reduced

performance) Storage -30 +85

The HW module complies with the SPR4 Operating Conditions.

-30 +70

Min oC Max oC

Humidity

Relative humidity range is 5...95%.

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RM-429 General information

The hardware module is not protected against water. Condensed or splashed water might cause malfunction. Any submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

The hardware module complies with the SPR4 Operating Conditions.

Electrical characteristics

Table 6 Normal and extreme voltages

Voltage Voltage (V) Condition

General conditions Nominal voltage 4.0 Lower extreme voltage 3.06 a Higher extreme voltage 4.2 b

Min operating voltage Vcoff+ 3.1 ± 0.1 Off to on x 2.8 ± 0.1 On to off

a. ADC settings in the SW might shutdown the phone above this value. b. During fast charging of an empty battery, this voltage might exceed this value. Voltages between 4.20 and

4.60 might appear for a short while.

Main RF characteristics for GSM850/900/1800/1900 (quadband) and EDGE phones

Table 7 Main RF characteristics

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900 and EDGE Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz

Output power GSM850: +5 … +33dBm/3.2mW … 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W

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General information

Parameter Unit

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 194 GSM1800: 374

GSM1900: 299 Channel spacing 200 kHz Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

RM-429

GSM1900: 16 Number of EDGE Tx power levels GSM850 EDGE: 12

GSM900 EDGE: 12

GSM1800 EDGE: 14

GSM1900 EDGE: 14

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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RM-429

Service Tools and Service Concepts

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RM-429 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

CU-4.....................................................................................................................................................................2–6

FLS-5 ...................................................................................................................................................................2–7

FPS-10.................................................................................................................................................................2–7

FS-57...................................................................................................................................................................2–8

JXS-1....................................................................................................................................................................2–8

MJ-134.................................................................................................................................................................2–9

PK-1.....................................................................................................................................................................2–9

PKD-1 ..................................................................................................................................................................2–9

RJ-160 .............................................................................................................................................................. 2–10

RJ-177 .............................................................................................................................................................. 2–10

RJ-201 .............................................................................................................................................................. 2–10

RJ-230 .............................................................................................................................................................. 2–10

RJ-93 ................................................................................................................................................................ 2–10

SA-130 ............................................................................................................................................................. 2–11

SB-6.................................................................................................................................................................. 2–11

SPS-1................................................................................................................................................................ 2–11

SRT-6................................................................................................................................................................ 2–11

SS-120.............................................................................................................................................................. 2–12

SS-46................................................................................................................................................................ 2–12

SS-62................................................................................................................................................................ 2–12

SS-88................................................................................................................................................................ 2–12

SS-93................................................................................................................................................................ 2–12

ST-40................................................................................................................................................................ 2–12

ST-55................................................................................................................................................................ 2–13

ST-65................................................................................................................................................................ 2–13

SX-4.................................................................................................................................................................. 2–13

Cables.................................................................................................................................................................... 2–13

CA-101.............................................................................................................................................................. 2–13

CA-128RS ......................................................................................................................................................... 2–13

CA-31D ............................................................................................................................................................. 2–14

CA-35S.............................................................................................................................................................. 2–14

DAU-9S............................................................................................................................................................. 2–14

PCS-1................................................................................................................................................................ 2–15

XCS-4 ................................................................................................................................................................ 2–15

XRS-6................................................................................................................................................................ 2–15

Attenuation values for SA-130 ........................................................................................................................... 2–15

Attenuation values for CA-128RS ....................................................................................................................... 2–16

Service concepts .................................................................................................................................................. 2–17

POS (Point of Sale) flash concept .................................................................................................................. 2–17

Flash concept with FPS-10............................................................................................................................. 2–18

Flash concept with FPS-10 and SS-62........................................................................................................... 2–19

RF testing concept with RF coupler .............................................................................................................. 2–20

Module jig service concept with smart card reader ................................................................................... 2–21

Module jig service concept............................................................................................................................ 2–22

List of Figures

Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–18

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RM-429

Service Tools and Service Concepts

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RM-429 Service Tools and Service Concepts

Service tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-429. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

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RM-429

Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-429 Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

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RM-429

Service Tools and Service Concepts

FS-57 Flash adapter

• FS-57 is equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using SA-130 coupler. For attenuation values, see Attenuation values for SA-130

(page 2–15).

• multiplexing between USB and FBUS media, controlled by VUSB

Phone Mounting Instructions:

1 Ensure blades lock into adaptor clips. 2 Carefully lower phone down while pulling pin lock lever back. 3 Once phone is properly seated, release the locking pin lever to lock

phone.

4 At an angle, align the battery connector blades to adaptor battery

connector clips.

5 Verify phone comes up in the chosen selected mode.

Note: Always use adaptor lever before removing phone from

adaptor, otherwise, adaptor locking pin could break.

Spare parts for FS-57:

• SPARE LOCKING PIN FOR FS-57 (7780112)

• PACK OF 10 TEST PINS (770754)

• TEST PIN(S) (770442)

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

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RM-429 Service Tools and Service Concepts

MJ-134 Module jig MJ-134 is meant for component level troubleshooting.

The jig includes an RF interface for GSM and Bluetooth. In addition, it has the following features:

• Provides mechanical interface with the engine module

• Provides galvanic connection to all needed test pads in module

• For GSM 850, GSM 900, GSM 1800 and GSM 1900 bands, use CA-128RS

cable connected to right angle mouth SMA connector on fixture.

• Use losses for CA-128RS cable for correct attenuation values for

accurate testing and calibration. For GPS (1485 MHz) band, use CA-128RS with XRS-6 RF cables. CA-128RS connects to jack X6201 located component side top of module. Add losses for CA-128RS RF cable to losses for XRS-6 RF cable for correct attenuation values for accurate testing and calibration. For Bluetooth (2500 MHz) band, use instructions for SB -6 (or JBT-9).

• Multiplexing between USB and FBUS media, controlled by Vusb

• MMC interface

• Duplicated SIM connector

• Connector for control unit

• Access for AV- and USB connectors For RF attenuation values, see Attenuation values for CA-128RS

(page 2–16).

Spare parts for MJ-134:

• TEST PINS 1 PC = 10 PINS (780009)

• TEST PINS 1 PC = 10 PINS (770879)

• TEST PINS 1 PC = 10 PINS (780447)

• TEST PIN(S) (770442)

• PWB FLEX 2AW ASSY (9855326) PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

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RM-429

Service Tools and Service Concepts

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

RJ-177 Soldering jig RJ-177 is a product specific soldering jig used for soldering and as a

rework jig for the engine module. Alternatively to RJ-177 and depending on the availability, RJ-230 Universal Soldering Jig can be used. Both RJ-177 and RJ-230 have the same function. RJ-230 is the preferred tool.

RJ-201 Rework jig This jig is used in conjunction with the ST-65 stencil.

RJ-230 Soldering jig RJ-230 is a universal soldering jig used for soldering and as a rework

jig for the engine module. Alternatively to RJ-230 and depending on the availability, RJ-177 product specific soldering jig can be used. Both RJ-177 and RJ-230 have the same function. RJ-230 is the preferred tool.

RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module.

This jig is used in conjunction with the ST-40 stencil for spreading the soldering paste to the N7501 component.

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RM-429 Service Tools and Service Concepts

SA-130 RF coupler The SA-130 coupler is for GSM RF Go/No Go testing. It interfaces with

the FS-52 and SS-62/CU-4 interface adapters. It allows RF function testing in GSM bands of 850, 900, 1800 and 1900 MHz.

Note: SA-130 is not suitable for RF tuning.

For RF attenuation values, see Attenuation values for SA-130

(page 2–15).

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

• SB-6 test box

• Installation and warranty information

SPS-1 Soldering paste

spreader

The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.

SRT-6 Opening tool SRT-6 is used to open phone covers.

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RM-429

Service Tools and Service Concepts

SS-120 Domesheet

alignment tool

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

SS-62 Generic flash adapter

base for BB5

• generic base for flash adapters and couplers

• SS-62 equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using galvanic connector or coupler

• multiplexing between USB and FBUS media, controlled by VUSB

SS-88 Camera removal tool The camera removal tool SS-88 is used to remove/attach the front

camera module from/to the socket.

SS-93 Opening tool SS-93 is used for opening JAE connectors.

ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93.

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RM-429 Service Tools and Service Concepts

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-160.

ST-65 Rework stencil ST-65 is a rework stencil used with rework jig RJ-201.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

For attenuation values refer to Attenuation values for CA-128RS

(page 2–16).

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Service Tools and Service Concepts

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

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RM-429 Service Tools and Service Concepts

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

• GSM850/900: 0.3+-0.1 dB

• GSM1800/1900: 0.5+-0.1 dB

• WLAN: 0.6+-0.1dB

Attenuation values for SA-130

Band Channel Freq. Attenuation RX Freq. Attenuation TX

Low 869.2 -13.4 824.2 -15.5

GSM 850

Mid 881.6 -12.5 836.6 -15 High 893.8 -11.7 848.8 -14.2

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Band Channel Freq. Attenuation RX Freq. Attenuation TX

Low 925.2 -10.6 880.2 -12.6

GSM 900

GSM 1800

GSM 1900

Mid 942.6 -10 897.6 -11.6 High 959.8 -9.65 914.8 -11.3 Low 1805.2 -8.5 1710.2 -9.98 Mid 1842.6 -7.66 1747.6 -9.86 High 1879.8 -7.15 1784.8 -9.87 Low 1930.2 -7.27 1850.2 -7.51 Mid 1960.0 -7.91 1880.0 -7.2 High 1989.8 -9.15 1909.8 -7.1

Attenuation values for CA-128RS

Band Channel RX Frequency Attenuation RX TX Freqency Attenuation TX

Low 869.2 0.3 824.2 0.3

Mid 881.6 0.3 836.6 0.3

GSM 850

High 893.8 0.3 848.8 0.3

Low 925.2 0.3 880.2 0.3

Mid 942.6 0.3 897.6 0.3

GSM 900

GSM 1800

GSM 1900

WLAN or Bluetooth

High 959.8 0.3 914.8 0.3

Low 1805.2 0.5 1710.2 0.5

Mid 1842.6 0.5 1747.6 0.5

High 1879.8 0.5 1784.8 0.5

Low 1930.2 0.5 1850.2 0.5

Mid 1960.0 0.5 1880.0 0.5

High 1989.8 0.5 1909.8 0.5

Low 2402 0.6 2402 0.6

Mid 2450 0.6 2450 0.6

High 2480 0.6 2480 0.6

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RM-429 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Type Description

Product specific tools

BL-5C Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –17

Flash concept with FPS-10

RM-429

Service Tools and Service Concepts

Figure 2 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-57 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

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RM-429 Service Tools and Service Concepts

Flash concept with FPS-10 and SS-62

Type Description

Product specific devices

FS-57 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

RF testing concept with RF coupler

RM-429

Service Tools and Service Concepts

Type Description

Product specific devices

FS-57 Flash adapter SA-130 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable

GPIB control cable

Page 2 –20 COMPANY CONFIDENTIAL Issue 1

RM-429 Service Tools and Service Concepts

Type Description

USB cable

Module jig service concept with smart card reader

Type Description

Product specific tools

MJ-134 Module jig

Other tools

CU-4 Control unit PKD-1 SW security device SX-4 Smart card

PC with Phoenix service software Smart card reader

Cables

DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable

USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –21

Module jig service concept

RM-429

Service Tools and Service Concepts

Type Description

Phone specific devices

MJ-134 Module jig

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Measurement equipment

Cables

PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

USB cable GPIB control cable

Page 2 –22 COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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Table of Contents

General BB troubleshooting guidelines ...............................................................................................................3–5

Phoenix self tests ...................................................................................................................................................3–5

ST_CURRENT_CONS_TEST troubleshooting.............................................................................................................3–7

ST_SLEEPCLK_FREQ_TEST troubleshooting.............................................................................................................3–8

ST_SLEEP_X_LOOP_TEST troubleshooting ..............................................................................................................3–9

ST_UEM_CBUS_IF_TEST troubleshooting ............................................................................................................. 3–10

Power and charging troubleshooting............................................................................................................... 3–11

Dead or jammed device troubleshooting.................................................................................................... 3–11

General power checking................................................................................................................................ 3–13

Hall sensor troubleshooting.......................................................................................................................... 3–15

Charging troubleshooting ............................................................................................................................. 3–15

Interface troubleshooting .................................................................................................................................. 3–17

Flash programming fault troubleshooting.................................................................................................. 3–17

Combo memory troubleshooting ................................................................................................................. 3–18

SD card troubleshooting................................................................................................................................ 3–19

USB interface troubleshooting...................................................................................................................... 3–19

SIM card troubleshooting .............................................................................................................................. 3–21

User interface troubleshooting.......................................................................................................................... 3–22

Keyboard troubleshooting ............................................................................................................................ 3–22

Power/end key troubleshooting................................................................................................................... 3–24

Display module troubleshooting.................................................................................................................. 3–26

General instructions for display troubleshooting.................................................................................. 3–26

Display troubleshooting ........................................................................................................................... 3–26

LED driver troubleshooting ...................................................................................................................... 3–31

Camera module troubleshooting....................................................................................................................... 3–31

Introduction to camera troubleshooting .................................................................................................... 3–31

Taking and evaluating test pictures with main camera ............................................................................ 3–32

Camera troubleshooting................................................................................................................................ 3–32

Camera and HWA hardware troubleshooting ............................................................................................. 3–33

Audio troubleshooting........................................................................................................................................ 3–33

Audio troubleshooting test instructions...................................................................................................... 3–33

Internal earpiece troubleshooting ............................................................................................................... 3–37

Internal microphone troubleshooting......................................................................................................... 3–37

Internal handsfree (IHF) troubleshooting.................................................................................................... 3–38

External microphone troubleshooting......................................................................................................... 3–40

External earpiece troubleshooting............................................................................................................... 3–41

Vibra troubleshooting.................................................................................................................................... 3–42

Bluetooth troubleshooting................................................................................................................................. 3–43

Introduction to Bluetooth troubleshooting ................................................................................................ 3–43

Bluetooth settings for Phoenix..................................................................................................................... 3–44

Bluetooth self tests in Phoenix..................................................................................................................... 3–45

Bluetooth troubleshooting ........................................................................................................................... 3–47

Baseband manual tuning guide......................................................................................................................... 3–49

Certificate restoring for BB5 products.......................................................................................................... 3–49

Energy management calibration.................................................................................................................. 3–54

List of Tables

Table 8 Display module troubleshooting cases................................................................................................ 3–26

Table 9 Calibration value limits ......................................................................................................................... 3–55

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List of Figures

Figure 3 Power up timing................................................................................................................................... 3–14

Figure 4 SIM power-up sequence ...................................................................................................................... 3–22

Figure 5 External input Ear out .......................................................................................................................... 3–35

Figure 6 External input HS_EAR_L out ................................................................................................................ 3–35

Figure 7 External input IHF out.......................................................................................................................... 3–36

Figure 8 Vibra signals.......................................................................................................................................... 3–43

Figure 9 Bluetooth component layout.............................................................................................................. 3–44

Figure 10 BER test result..................................................................................................................................... 3–45

Figure 11 Bluetooth self tests in Phoenix......................................................................................................... 3–46

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General BB troubleshooting guidelines

If any component is replaced, retest or rerun the selftest. If Betty (N2300) or Vilma (N2200) is replaced, perform an EM calibration.

Phoenix self tests

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.

If the phone is dead and you cannot perform the self tests, go to

Dead or jammed device troubleshooting.

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Troubleshooting flow

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ST_CURRENT_CONS_TEST troubleshooting

Troubleshooting flow

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ST_SLEEPCLK_FREQ_TEST troubleshooting

Troubleshooting flow

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ST_SLEEP_X_LOOP_TEST troubleshooting

Troubleshooting flow

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ST_UEM_CBUS_IF_TEST troubleshooting

Troubleshooting flow

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Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow

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Troubleshooting flow

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General power checking

Check the following voltages:

Signal name Regulator Sleep Idle Nominal

voltage

VIO AVILMA ON ON 1.82 Memory, I/Os,

VBACK AVILMA ON ON 2.5 Back-up

VSIM1 AVILMA ON ON 1.8/3.0 SIM card VDRAM AVILMA ON ON 1.82 SDRAM VAUX AVILMA OFF OFF 2.8 Display & hall

VANA AVILMA ON ON 2.5 Audio, some

VR1 AVILMA OFF ON 2.5 Crystal

VRFC AVILMA OFF ON 1.8 RAP3G

VRCP1 AVILMA OFF OFF 4.75 To RF parts RF active VREF AVILMA ON ON 1.35 RF reference

Main user Notes

IrDA, Display

battery

sensor

pull-ups

oscillators

converters

VCORE BETTY ON ON 1.05

1.25

1.35

1.40

VOUT BETTY OFF OFF 2.5 Not used Accessory

V2.8 TK63128B-G OFF OFF 2.850 Camera Disabled in

VDIG LM3677 OFF OFF 1.800 Camera Disabled in

VSD LP3929TMEX OFF OFF 2.850 MicroSD card Disabled in

VLED1 TK11891F-G OFF OFF 6.2V Main LCD

VLED2 TK11891F-G OFF OFF 6.0V 2nd LCD

See the following figure for the power up timing.

RAP3G digital

Backlight

connected

sleep

sleep Disabled in

sleep

Power up procedure

Power up procedure starts when the user presses and holds the power/end key.

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Figure 3 Power up timing

1 User presses the power/end key -> PWRONX is low. 2 Vilma activates Vana, VIO, VDRAM (1.8V), sleep oscillator and VR1 -> VCTCXO starts running, Digital ASIC

gets system clock, I/O buffers are powered, FLASH devices are powered. Vilma raises RstX signal to Betty.

3 Betty starts Vcore regulator immediately when RstX rises. Due to soft start this however may take up to

1 ms. 4 RF clock is stable. 5 After 16 ms Vilma releases PURX -> Digital ASICs start their boot sequence. RAP3G can switch SW controlled

regulators on/off, RAP3G controls sleeping by SleepX signal. 6 RAP3G is powered up.

Note: SleepX signal is raised at the beginning of start up procedure and it does not go to zero before

system is really ready to go to sleep. This differs from behaviour in previous generations.

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Hall sensor troubleshooting

Troubleshooting flow

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Charging troubleshooting

Troubleshooting flow

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Interface troubleshooting

Flash programming fault troubleshooting

Troubleshooting flow

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Combo memory troubleshooting

Troubleshooting flow

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SD card troubleshooting

Troubleshooting flow

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USB interface troubleshooting

Troubleshooting flow

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SIM card troubleshooting

Troubleshooting flow

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Figure 4 SIM power-up sequence

User interface troubleshooting

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module:

• One or more keys are stuck, so that the key does not react when a keydome is pressed. This kind of failure

is caused by mechanical reasons (dirt or corrosion).

• Malfunction of several keys at the same time; this happens when one or more rows or columns are failing

(shortcut or open connection).

If the failure mode is not clear, start with the Keyboard test in Phoenix.

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Side keys troubleshooting

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Keys troubleshooting

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Power/end key troubleshooting

Troubleshooting flow

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Display module troubleshooting

General instructions for display troubleshooting

Context

• The display is in a normal mode when the phone is in active use.

• Display is in a partial idle mode when the phone is in the screen saver mode.

• The operating modes of the display can be controlled with the help of

Table 8 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Phoenix

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Steps

1. Verify with a working display that the fault is not on the display module itself.

The display module cannot be repaired.

2. Check that the cellular engine is working normally.

i To check the functionality, connect the phone to a docking station.

ii Start

3. Proceed to the display troubleshooting flowcharts.

Use the Display Test tool in

Phoenix

service software.

Phoenix

to find the detailed fault mode.

Display troubleshooting

Context

There are three different display fault cases;

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1 No backlights when image is on

2 No image when backlight is on

3 No backlight and no image

Note: When assembling/disassembling the phone, all grounding contacts between different levels

(display, display flex, display frame, hinge flex connector) must be checked in order to have them properly connected.

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Display troubleshooting 1

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Display troubleshooting 2

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Display troubleshooting 3

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LED driver troubleshooting

Troubleshooting flow

Camera module troubleshooting

Introduction to camera troubleshooting

Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant

conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to

measure quantitatively, and the difference between a good and a bad picture can be small. Some training

or experience may be needed to detect what is actually wrong.

When checking for possible errors in camera functionality, knowing what error is suspected significantly

helps the testing by narrowing down the amount of test cases. The following types of image quality problems

are common:

• Dust (black spots)

• Lack of sharpness

• Bit errors

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Taking and evaluating test pictures with main camera

When

• Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels

• If the phone is hot, let it rest for a while before taking the picture

• Make sure the optical system is clean

• Use highest possible resolution

• Make sure the light is sufficient (bright office lightning)

• Do not take the picture towards light source

• Hold the phone as still as possible when taking the picture

• Pictures should be taken both at infinity ~>2m and at macro distance ~10-15 cm in order to verify auto

When

• The center of the picture is sharper than the edges

• If phone has auto focus: Remember that the white focussing frame which appears when the camera button

• The image may be blurred, though it does not show in the viewfinder

• Analyse the picture from your PC monitor, full colour setting is recommended

• If possible, compare with a picture of the same motive taken with a similar Nokia device

taking

focus functionality

evaluating

is pressed halfway down, must turn green for auto focus lock. If the frame turns red, the camera is not focussed!

a test picture, remember the following:

Camera troubleshooting

Troubleshooting flow

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Camera and HWA hardware troubleshooting

Troubleshooting flow

Audio troubleshooting

Audio troubleshooting test instructions

Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or

a differential probe.

When measuring with a single-ended probe each output is measured against the ground.

The input signal for each loop test is single-ended.

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Required equipment

The following equipment is needed for the tests:

• Oscilloscope

• Function generator (sine waveform)

• 'Active speaker' or 'speaker and power amplifier'

• Phoenix service software

• Battery voltage 3.7V

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

• External microphone to Internal earpiece

• External microphone to Internal handsfree speaker

• External microphone to External earpiece Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.

Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities.

Loop test Input

terminal

External Mic to External Earpiece

External Mic to Internal Earpiece

External Mic to Internal handsfree

XMICP and GND

Output

terminal

HS_Ear_L and GND

EarP and GND

EarN and GND

B2101 pads N/A 1000 Square with

Path

gain [dB]

(fixed)

0.8 1000 1100mV 0.5 N/A

-0.5 1000 940mV 1.2 N/A

Input

voltage

[mVp-p]

Differential

output

voltage

[mVp-p]

amplitude equal to VBAT

Output

DC level

[V]

1.9 N/A

Output

current

[mA]

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Measurement data

Figure 5 External input Ear out

Figure 6 External input HS_EAR_L out

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Figure 7 External input IHF out

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Internal earpiece troubleshooting

Troubleshooting flow

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Internal microphone troubleshooting

Troubleshooting flow

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Internal handsfree (IHF) troubleshooting

Troubleshooting flow

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External microphone troubleshooting

Troubleshooting flow

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External earpiece troubleshooting

Troubleshooting flow

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Vibra troubleshooting

Troubleshooting flow

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Figure 8 Vibra signals

Bluetooth troubleshooting

Introduction to Bluetooth troubleshooting

There are two main Bluetooth problems that can occur:

Problem Description

Detachment of the BT antenna. This would most likely happen if the device has

been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB. (see next page for details about BT antenna HW and Mechanics)

A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.

The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the

phone’s BB and then replace/fix the faulty component.

This is unpredictable and could have many causes i.e. SW or HW related.

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Figure 9 Bluetooth component layout

Bluetooth settings for Phoenix

Steps

1. Start

2. From the File menu, choose Open Product, and then choose the correct type designator from the

3. Place the phone to a flash adapter in the local mode.

4. Choose Testing→Bluetooth LOCALS .

5. Locate JBT-9’s serial number (12 digits) found in the type label on the back of JBT-9.

6. In the

7. Place the JBT-9 box near (within 10 cm) the BT antenna and click Run BER Test.

Phoenix

Product list.

In addition to JBT-9, also SB-6, JBT-3 and JBT-6 Bluetooth test boxes can be used.

Bluetooth LOCALS

Counterpart BT Device Address line.

This needs to be done only once provided that JBT-9 is not changed.

service software.

window, write the 12-digit serial number on the

Results

Bit Error Rate test result is displayed in the

Bit Error Rate (BER) Tests

pane in the

Bluetooth LOCALS

window.

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Figure 10 BER test result

Bluetooth self tests in Phoenix

Steps

1. Start

2. ChooseFile→Scan Product.

3. Place the phone to a flash adapter.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing→Self Tests.

6. In the

7. Open Testing Bluetooth Locals.

8. Click Update Data.

9. Click Run Self Test.

Phoenix

Self Tests

• ST_LPRF_IF_TEST

• ST_LPRF_AUDIO_LINES_TEST

• ST_BT_WAKEUP_TEST

• ST_BT_SLPCLK_TEST

service software.

window check the following Bluetooth related tests:

Issue 1 COMPANY CONFIDENTIAL Page 3 –45

10. To run the tests, click Start.

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Figure 11 Bluetooth self tests in

Phoenix

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Bluetooth troubleshooting

Part 1: Bluetooth troubleshooting

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Part 2: Bluetooth self test failed

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Part 3: Bluetooth self test passed but BER test failed

Baseband manual tuning guide

Certificate restoring for BB5 products

Context

This procedure is performed when the device certificate is corrupted for some reason.

All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.

The procedure for certificate restoring is the following:

• Flash the phone with the latest available software using FPS-10.

Note: USB flashing does not work for a dead BB5 phone.

• Create a request file.

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• Send the file to Nokia by e-mail. Use the following addresses depending on your location:

• APAC: sydney.service@nokia.com

• CHINA: repair.ams@nokia.com

• E&A: salo.repair@nokia.com

• AMERICAS: fls1.usa@nokia.com

• When you receive a reply from Nokia, carry out certificate restoring.

• Tune the phone completely.

Note: SX-4 smart card is needed.

• If the phone resets after certificate restoring, reflash the phone again. Required equipment and setup:

•

Phoenix

• The latest phone model specific

• PKD-1 dongle

• SX-4 smart card (Enables BB5 testing and tuning features)

• External smart card reader

• Activated FPS-10 flash prommer

• Flash update package 03.18.004 or newer for FPS-10 flash prommers

• CU-4 control unit

• USB cable from PC USB Port to CU-4 control unit

• Phone model specific adapter for CU-4 control unit

• PCS-1 cable to power CU-4 from external power supply

• XCS-4 modular cable between flash prommer and CU-4

service software v 2007.04 or newer.

Phoenix

Note: FPS-10 has an integrated smart card reader.

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

data package.

RM-429

Steps

1. Program the phone software.

i Start

ii Update the phone MCU software to the latest available version.

iii Choose the product manually from File→Open Product , and click OK.

iv Go to Flashing→Firmware Update and wait until

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Phoenix

If the new flash is empty and the phone cannot communicate with

Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.

following picture.

and login. Make sure the connection has been managed correctly for FPS-10.

Phoenix

reads the product data as shown in the

Phoenix

, reflash the phone.

RM-429

BB Troubleshooting and Manual Tuning Guide

v To continue, click Start.

Progress bars and messages on the screen show actions during phone programming, please wait.

Programming is completed when Flashing Completed message is displayed.

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BB Troubleshooting and Manual Tuning Guide

The product type designator and MCU SW version are displayed in the status bar.

vi Close the

SW Update

window and then choose File→Close Product .

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2. Create a

For this procedure, you must supply +12 V to CU-4 from an external power supply.

i To connect the phone with

ii Choose Tools→Certificate Restore .

iii To choose a location for the request file, click Browse.

iv Name the file so that you can easily identify it, and click Open.

Request

file.

Phoenix

, choose File→Scan Product .

The name of the file and its location are shown.

v To create the

Page 3 –52 COMPANY CONFIDENTIAL Issue 1

Request

file, click Start.

RM-429

BB Troubleshooting and Manual Tuning Guide

vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.

3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start iii Choose File→Scan Product .

Phoenix

service software.

iv From the Tools menu, choose Certificate Restore and select Process a response file in the

pane.

v To choose the location where response file is saved, click Browse. vi Click Open.

Action

The name of the file and the path where it is located are shown.

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BB Troubleshooting and Manual Tuning Guide

vii To write the file to phone, click Start.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Phoenix

RM-429

tuning functions.

Energy management calibration

Prerequisites

Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result.

Hardware setup:

• An external power supply is needed.

• Supply 12V DC from an external power supply to CU-4 to power up the phone.

• The phone must be connected to a CU-4 control unit with a product-specific flash adapter.

Steps

1. Place the phone to the docking station adapter (CU-4 is connected to the adapter).

2. Start

3. Choose File→ Scan Product.

4. Choose Tuning→Energy Management Calibration.

5. To show the current values in the phone memory, click Read, and check that communication between

6. Check that the CU-4 used check box is checked.

7. Select the item(s) to be calibrated.

8. Click Tune.

Phoenix

the phone and CU-4 works.

Note: ADC calibration has to be performed before other item(s). However, if all calibrations are

selected at the same time, there is no need to perform the ADC calibration first.

The calibration of the selected item(s) is carried out automatically. The candidates for the new calibration values are shown in the

calibration values seem to be acceptable (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory.

service software.

Calculated values

column. If the new

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RM-429 BB Troubleshooting and Manual Tuning Guide

Table 9 Calibration value limits

Parameter Min. Max.

ADC Offset -20 20 ADC Gain 12000 14000 BSI Gain 1100 1300 VBAT Offset 2400 2650 VBAT Gain 19000 23000 VCHAR Gain N/A N/A IBAT (ICal) Gain 7750 12250

9. Click Read, and confirm that the new calibration values are stored in the phone memory correctly. If the

values are not stored to the phone memory, click Write and/or repeat the procedure again.

10. To end the procedure, close the

Energy Management Calibration

window.

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BB Troubleshooting and Manual Tuning Guide

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Nokia 3610 Service Manual L3-4

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company Policy

Nokia 3610 fold Service Manual Structure

Product selection

Phone features

Accessories

Technical specifications

General specifications

Battery endurance

Environmental conditions

Electrical characteristics

Main RF characteristics for GSM850/900/1800/1900 (quadband) and EDGE phones

Service tools

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

FS-57 Flash adapter

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

MJ-134 Module jig MJ-134 is meant for component level troubleshooting.

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

RJ-177 Soldering jig RJ-177 is a product specific soldering jig used for soldering and as a

RJ-201 Rework jig This jig is used in conjunction with the ST-65 stencil.

RJ-230 Soldering jig RJ-230 is a universal soldering jig used for soldering and as a rework

RJ-93 Rework jig RJ-93 is used as a rework jig for the engine module.

SA-130 RF coupler The SA-130 coupler is for GSM RF Go/No Go testing. It interfaces with

SB-6 Bluetooth test and

SPS-1 Soldering paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-120 Domesheet

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-88 Camera removal tool The camera removal tool SS-88 is used to remove/attach the front

SS-93 Opening tool SS-93 is used for opening JAE connectors.

ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93.

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-160.

ST-65 Rework stencil ST-65 is a rework stencil used with rework jig RJ-201.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Attenuation values for SA-130

Attenuation values for CA-128RS

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-10

Flash concept with FPS-10 and SS-62

RF testing concept with RF coupler

Module jig service concept with smart card reader

Module jig service concept

General BB troubleshooting guidelines

Phoenix self tests

ST_CURRENT_CONS_TEST troubleshooting

ST_SLEEPCLK_FREQ_TEST troubleshooting

ST_SLEEP_X_LOOP_TEST troubleshooting

ST_UEM_CBUS_IF_TEST troubleshooting

Power and charging troubleshooting

Dead or jammed device troubleshooting

General power checking

Hall sensor troubleshooting

Charging troubleshooting

Interface troubleshooting

Flash programming fault troubleshooting

Combo memory troubleshooting

SD card troubleshooting