Nokia 3600, 3620 Service Manual 03 nhm10 sersw_iss2
Customer Care Solutions
NHM-10 Series Transceivers
3 - Service Software
Issue 2 01/2004 Copyright 2003 Nokia Corporation Page 3-1
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Table of Contents
Description
Page No.
Service Software .......................................................................................... 5
Phoenix ................................................................................................... 5
Supported Operating Systems ................................................... 5
Hardware requirements for using Phoenix ............................ 5
Introduction ................................................................................... 5
Installing Phoenix ................................................................. 5
Uninstalling Phoenix ............................................................ 6
Data Packages ........................................................................ 6
Starting a session ......................................................................... 7
Concepts .................................................................................. 7
Selecting a product ............................................................... 7
Selecting a connection ........................................................ 7
Phoenix environment ........................................................... 7
Using components ................................................................ 7
Using profiles .......................................................................... 8
SW update flashing setup .................................................................. 8
FPS-8 Flash setup ......................................................................... 8
POS Flash concept ........................................................................ 9
Module Jig Flash concept ........................................................... 10
NHM-10 Phoenix installation instructions ........................... 10
FPS-8 to PC connection Setup instructions .......................... 11
FPS-8 activation ........................................................................... 11
Checking application SW version inside FPS-8 .................... 11
Reprogramming NHM-10 .................................................................. 13
Connecting cables ........................................................................ 13
Proceed as follows ........................................................................ 13
Settings backup/restore .............................................................. 13
Updating software ........................................................................ 14
Formatting user area ................................................................... 15
Restore settings ............................................................................ 15
Energy Management Calibration ..................................................... 15
Connections ................................................................................... 15
Phoenix Setup ................................................................................ 15
Calibration ...................................................................................... 15
Zocus calibration .......................................................................... 16
Phoenix Tuning ..................................................................................... 17
RF Tuning after repairs ................................................................ 17
RX Channel Select Filter calibration ........................................ 18
Page 3-2 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Description
Page No.
RX Calibration (incl. VCXO calibration) .................................. 19
EGSM ....................................................................................... 20
GSM1900 (PCS) ..................................................................... 23
RX AGC limits ................................................................................. 25
RX Band filter response compensation ................................... 25
EGSM850 (EGSM) ................................................................. 25
Manual Tuning ................................................................ 26
GSM1900 (PCS) ..................................................................... 27
Manual Tuning ................................................................ 28
TX I/Q tuning .................................................................................. 29
EGSM (EGSM850) ................................................................ 29
GSM1900 (PCS) ..................................................................... 34
TX power tuning ............................................................................ 38
EGSM (EGSM850) ................................................................ 39
GSM1900 (PCS) ..................................................................... 40
Appendix 3-A NHM-10 - 3620 ................................................................ 42
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-3
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
This page has been left blank intentionally
Page 3-4 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Service Software
Phoenix
Phoenix is the new generation Service Software. It has been designed to meet the challenges in servicing modern cellular phone technology.
The Phoenix program has been built using component architecture. This means that the
actual program is small and most of the program’s functionality is divided into dynamically loaded modules (DLLs).
Supported Operating Systems
Windows 98, 2000, ME and NT 4.0 (SP4).
Hardware requirements for using Phoenix
Minimum:
Processor 233 MHz, RAM memory 64 MB, Disk space 50-100 MB.
Recommended for Windows 2000:
Processor 700 MHz, RAM memory 512 MB, Disk space 50-100 MB.
Introduction
This section briefly describes how to install the Phoenix software and includes some
basic information on how to use the program. For more detailed information, please refer
to Phoenix’s Help -files. Each feature in Phoenix has its own Help function, which can
be activated while running the program.
Press the F1 key or the feature’s Help-button to activate a Help -file.
Installing Phoenix
1. Download the latest release. Please contact your regional After Market Services point
for information on where to download the latest release.
Download and read the release notes, which have useful information on the software
version you are using.
2. Download the latest data packages for the products you will be using.
3. Before you start installing the program, check that
- the dongle is attached to parallel port. Contact your supervisor in order to obtain a
suitable dongle.
- you have administrator rights (Windows 2000 or NT only). This is required in order
to be able to install Phoenix.
4. Install Phoenix by executing the Phoenix installation package and follow the instructions on the screen.
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-5
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Initially the setup files are extracted into the file system.
Note: If the setup files are already extracted (left in the file system from previous installation) “Overwrite Protection” dialog appears. Always click "Yes to All" to overwrite the existing setup files.
5. The installation checks that the latest supported dongle driver version is installed. The
dongle driver is installed if there is no previous installation of the dongle driver or if the
installed dongle driver is older than the latest supported version.
Note: If the dongle driver is installed during installation, you need to reboot your PC and
restart
the installation after reboot.
Program files are stored under ” C:\Program Files\Nokia\Phoenix” (default).
6. Install the data package by executing the installation package and follow the instructions on the screen.
The data packages will create product specific directories under the installation directory.
Data files are stored under ” C:\Program Files\Nokia\Phoenix” (default).
Uninstalling Phoenix
If you need to remove Phoenix Service Software from your computer:
1. Make sure that the dongle is attached (unregistration).
2. Go to the Control Panel and select Add/Remove Programs.
3. Select NHM-10 RELEASE for uninstallation and click Add/Remove.
4. Click OK to remove the application
You may have to reboot your PC after uninstallation.
Note: If you have different product packages installed, the components are uninstalled only if
they are not included in other product packages.
Data Packages
Data Packages (DP) is a name for a helpful feature in the Phoenix software. This type of
feature provides a flexible way of distributing and installing Phoenix and its data files.
All product-specific data is separated from the program code and installed separately.
This means that the installation is performed in at least two steps.
Each product will have its own Data Package (DP). The FPS-8 flashing equipment also has
its own package.
Page 3-6 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Starting a session
Concepts
In the Phoenix context, Product means the cellular phone attached to a PC. More specifically, it is a particular type of phone.
Connection means the type of cable used to attach the phone to the port to which the
other end of the cable is attached.
Selecting a product
Many of Phoenix’s features are product-specific. It is, therefore, mandatory to choose the
product you will be working on at the beginning of the session.
Select the menu item File - Choose Product. You will be presented with a list of available
products.
After the product selection, you will see an additional menu item on the main menu. If
you take a look at the available menu items, you will see that their number has
increased.
Selecting a connection
The connection defines the cable and the communications port that will be used when
connecting to the phone.
1. Active connections are listed in the toolbar’s Connection pull-down menu. You should
make sure that the connection is correct before using the software. Change it, if necessary.
In case the connection is the wrong, you need to create a new one.
2. Select Settings from the pull-down menu .
3. Select Add in the Connection List Dialog and in fill the relevant fields in the Connec-
tion setup dialog.
Phoenix environment
You can configure the program’s main toolbar and the product or tool -specific options
to your liking.
You can control which toolbars are visible by selecting View and Toolbars from the pulldown menu. The visible toolbars are marked with a check.
The rest of the options are product or tool -specific. The tool-specific options are set
using the associated toolbar.
Using components
When working with Phoenix, each task generally has its own component that will perform the task. The first thing, therefore, is to open the desired component.
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-7
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Opening a component means that you open a tool window within Phoenix. When this
window is opened, Phoenix also opens a toolbar for it and adds component-specific
menu items in the View menu.
Using profiles
A Profile is a useful feature in the software. Product, connection and currently open
components can be stored into a permanent storage (a disk file called profile, *.nmp) for
later retrieval.
Opening and saving profiles is done via menu commands found in the File menu. Select
Open Profile and Save Profile.
Since profiles are stored into a disk file with the user-defined name, there can be multiple profiles for different repeated tasks.
SW update flashing setup
FPS-8 Flash setup
The following equipment is required for 3600/3620 (NHM-10) AMS SW update, when
connecting NHM-10 to PC with FPS-8:
Page 3-8 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Item Description Type Code
1 Docking station adapter MJF-31 (use with JBV-1) 0770478
1a Point of Sales flash loading adapter FLA-48 0770582
2 Power cable PCS-1 0730012
3 Power cable FLC-2 0730185
4 Modular cable XCS-4 0730178
5 Flash prommer box sales pack FPS-8 0080321
6 Printer cable AXP-8, incl in FPS-8 sales pack
7 D9 – D9 cable AXS-4 , incl in FPS-8 sales pack 0730090
8 Software protection key PKD-1 0750018
9 AC Charger, incl in FPS-8 sales pack 0680032
10 SRAM Module (2 pcs needed
inside FPS-8)
SF12 0080346 (Code includes
one SRAM module)
POS Flash concept
The following equipment is required for 3600/3620 (NHM-10) AMS SW update, at point
of salewhen connecting NHM-10 to PC with FLS-4:
Item Description Type Code
1 Point of Sales flash loading adapter FLA-48 0770582
2 Service cable XCS-1 0730218
3 FLS-4S sates pack for E & A FLS-4S 0080541
4 FLS-4S sates pack for APAC FLS-4S 0080542
5 FLS-4S sates pack for US FLS-4S 0080543
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-9
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
Module Jig Flash concept
The following equipment is required for 3600/3620 (NHM-10) AMS SW update when
system module is placed in the Module Jig MJS-51 and connected through a FPS-8 setup:
Item Description Type Code
1 Module Jig MJS-51 0770579
2 Power cable PCS-1 0730012
3 Modular cable XCS-4 0730178
4 Flash prommer box sales pack FPS-8 0080321
5 Printer cable AXP-8, incl in FPS-8 sales pack
6 D9 – D9 cable AXS-4 , incl in FPS-8 sales pack 0730090
7 Software protection key PKD-1 0750018
8 AC Charger, incl in FPS-8 sales pack 0680032
9 SRAM Module (2 pcs needed
inside FPS-8)
SF12 0080346 (Code includes
Note: All tunings except Zocus calibration can be done with JBV-1/MJF-31 concept by
using XRF12 RF cable.
NHM-10 Phoenix installation instructions
one SRAM module)
Now that cables have been connected, you must install NHM-10 version of Phoenix to
your PC.
NOTE! You must use Phoenix Version A.10 2003.33.5.22 or later in
order to get the correct SW into your Nokia 3600/3620.
Page 3-10 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
• Save the package to your hard disk and install it by double clicking it.
NOTE! It is recommended that you uninstall previous Phoenix package before installing
the new one. Do it as follows:
• Click Start -> Settings -> Control Panel
• Add/Remove Prog.
• Phoenix NHM-10 release
• Add/Remove
Reboot your computer after uninstallation
FPS-8 to PC connection Setup instructions
Establish connection between your PC and FPS-8. The procedure is as follows:
• Start phoenix
• Choose File -> Manage connections
• Choose Add
• Select mode, select Manual
• As Media, select FPS-8
• Port number, select the port where you have connected the serial cable of
FPS-8.
•COMBOX_DEF_MEDIA, select FBUS
• Click on Finish
•Press Arrow up key so that FPS8 COM1 FBUS becomes the first on the
list.
• Press Apply and close the window
The connection between PC and FPS-8 has now been configured.
FPS-8 activation
Follow the instructions inside FPS-8 sales pack to get FPS-8 activated.
Checking Application SW version inside FPS-8
When you have connection established to FPS-8 and FPS-8 has been activated, the first
thing to do is to check that you have correct application SW version inside FPS-8. Phoenix SW can check that automatically. The procedure goes as follows:
Go to the partner web site and take newest AMS FPS-8 SW.
Instructions:
• Click Fps-8 downloads
• Click Flash Update
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-11
Company Confidential
NHM-10 Company Confidential
3 - Service Software CCS Technical Documentation
• Click AMS/Production version
• Click 2.10.000
• Take file flash_update_02_10_000.exe
• Save it to your hard drive to a place which you can remember
• Go to that directory and click on flash_update_02_10_000.exe
You will see the following note on your screen. Install files to the directory which installation program suggests to you.
Figure 1: InstallShield Wizard screen
When the installation has been finished, FPS-8 files are located in that directory.
You can now start phoenix SW.
When phoenix SW has stared, do the following:
Click on flashing
Click on FPS-8/FPS-8C Maintenance
If SW inside FPS-8 prommer is too old, you get the following notification:
Figure 2: Prommer SW update screen
Page 3-12 Copyright 2004 Nokia Corporation Issue 2 01/2004
Company Confidential
Company Confidential NHM-10
CCS Technical Documentation 3 - Service Software
Click Yes and you see on the small scree as the Prommer goes to service mode (mode2 is
lit) SW goes into box, application SW , Secondary boot codes and algorithm codes are
updated.
There is no longer need to do anything special with NHM-10 specific Secondart boot
codes and algorithm codes.
Your PC and FPS-8 is now ready for NHM-10 SW update.
Reprogramming NHM-10
Connecting cables
Once you have the NHM-10 opened and the battery and SIM removed, attach it to the
FLA-48 adapter. Once connected to the FLA-48 the phone goes to local mode and the
screen will not show anything during SW update.
Proceed as follows:
• Connect XCS-4 cable from FLA-48 to FPS-8
• Connect FLC-2 cable from FPS-8 to FLA-48
• There is no need to press the phone power key. Phone has set itself automatically to local mode and it is now ready for SW update.
Settings backup/restore
It is quicker to use MMC user data backup, which can be found at: Menu > extras >
memory > options > backup phone memory.
Start Phoenix SW by double clicking the Phoenix icon on your desktop.
• Now choose File -> Scan product. If phone is ok, you should see the SW
version in lower right-hand corner, e.g. V3.1
• If the scanning finds nothing, the phone is most likely in some strange
mode.
Settings Backup:
• Click Product
•Click User settings
•Click All Settings
•Click Browse
• Choose from Directory C:\Program files\Nokia\Phoenix\Products\ file
Nhl8sett.ini
You will now see the following PC screen:
Issue 2 01/2004 Copyright 2004 Nokia Corporation Page 3-13
Company Confidential
Loading...