Nokia 3520 Service manual

Page 1
Nokia Customer Care

SERVICE MANUAL

[Issue 1 NMP Part No. 0275717] [Issue 2 NMP Part No. 9234590]
Cellular Phones
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 2
Nokia Customer Care

Amendment Record Sheet

Amendment No Date Inserted By Comments
05/2003 J Fraser Issue 1
07/2004 M. Hautaniemi Issue 2
Parts List: D-cover assembly figure and table added.
Service Tools: updated.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 3
Nokia Customer Care

Nokia RH-21 Service Manual Structure

1 - Foreword

2 - General Information
3 - Parts Lists
4 - Service Software Instructions
5 - Service Tools
6 - Disassembly/Assembly
7 - Troubleshooting
8 - System Module
9 - Schematics
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 4
Nokia Customer Care
Copyright © 2004 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this docu­ment without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 5
Warnings:
1. IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON
Nokia Customer Care
Warnings and Cautions
Please refer to the product’s user guide for instructions relating to opera- tion, care and maintenance including important safety information. Note also the following:
INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGE­MENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETER­MINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE product MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTEN-
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLU-
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti-static workstation and that an anti-
3. Ensure solder, wire, or foreign matter does not enter the telephone as dam-
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re-fit-
TIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STA­TIONS), BLASTING AREAS ETC.
LAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADE­QUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
static wrist strap is worn.
age may result.
ted after servicing and alignment. Ensure all cables and wires are reposi­tioned correctly.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 6
Nokia Customer Care
For your safety
QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible prod­ucts.
CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety in­structions. Do not connect incompatible products.
ESD protection
Nokia requires that product service points have sufficient ESD protec­tion (against static electricity) when servicing products.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local Nokia After Market Ser­vices representative.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 7
Nokia Customer Care
Battery information
Note that a new battery's full performance is achieved only after two or three com­plete charge and discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a me­tallic object (coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare bat­tery in your pocket or purse. Short- circuiting the terminals may damage the bat­tery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or win­ter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Bat­teries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 8
Nokia Customer Care
Care and maintenance
The product is a product of superior design and craftsmanship and should be treat­ed with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be dam­aged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal tempera­ture), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper oper­ation.
Use only the supplied or an approved replacement antenna. Unauthorised anten­nas, modifications or attachments could damage the phone and may violate regu­lations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 9
Nokia Customer Care
Company Policy
Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing.
Please state:
Title of the Document + Issue Number/Date of publication Latest Amendment Number (if applicable) Page(s) and/or Figure(s) in error Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
Issue 2 07/2004
Copyright„ 2004 Nokia Corporation. All Rights Reserved
Company Confidential
Page 10
Nokia Customer Care
RH-21 Series Transceivers

General Information

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 11
RH-21 Company Confidential General Information Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 12
Company Confidential RH-21
Nokia Customer Care General Information
Contents
Page No
Product Selection ........................................................................................................... 5
Accessories ..................................................................................................................6
Module List ..................................................................................................................7
Technical Specifications ..............................................................................................7
General Specifications of Transceivers RH-21......................................................... 7
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 13
RH-21 Company Confidential General Information Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 14
Company Confidential RH-21
Nokia Customer Care General Information

Product Selection

The RH-21 (Model 3520) phone is a single-band, TDMA 800 transceiver. The transceiver consists of system/RF module, keypad module, LCD module, and assembly parts. The user interface (UI) consists of normal number, talk, end, scroll key, and two selection keys in the keymat. The antenna is internal; antenna connection is provided by spring from PWB to antenna.
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 15
RH-21 Company Confidential General Information Nokia Customer Care
Accessories
Name Type Material Code
Standard Li-ion Battery 1000 mAh BLC-2 0670436
AC Travel Charger (Euro plug) 207-253 Vac ACP-7E 0675144
AC Travel Charger (US plug) 108-132 Vac ACP-7U 0675143
AC Travel Charger (US plug) 198-242 Vac ACP-7C 0675158
AC Travel Charger (UK plug) 207-253 Vac ACP-7X 0675145
AC Travel Charger (UK plug) 180-220 Vac ACP-7H 0675146
AC Travel Charger (Australia plug) 216-264 Vac ACP-7A 0675148
Performance Travel Charger Euro plug 90-264 Vac ACP-8E 0675195
Performance Travel Charger Korea plug 90-264 Vac ACP-8K 0675199
Performance Travel Charger UK plug 90-264 Vac ACP-8X 0675197
Performance Travel Charger US plug 90-264 Vac ACP-8U 0675196
Performance Travel Charger China plug 90-264 Vac ACP-8C 0675211
Performance Travel Charger Australia plug 90-264 Vac ACP-8A 0675214
Travel Charger: ACP-12E 0675294
Travel Charger ACP-12U 0675302
Extra Battery Charger DDC-1 0675243
Mounting Plate MKU-1 0620036
Swivel Mount HHS-9 0620037
Cigarette Lighter Charger LCH-9 0675120
Handsfree Microphone HFM-8 0690016
Headset HDE-2 0694075
Headset HDC-5 0271467
Headset HDC-10 0273651
Headset HDB-5 0694107
Phone Adapter (TTY/Headset) HDA-9 0694116
Loopset LPS-3 0272419
Passive Car Holder MCC-7 0650052
Cigarette Lighter Charger LCH-12 0675328
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 16
Company Confidential RH-21
Nokia Customer Care General Information
Name Type Material Code
Express Car Kit CARK-125 0085193
Complete Car Kit CARK-134 0080641
Module List
TDMA800
Type designator RH-21
Model number 3520
Technical Specifications
General Specifications of Transceivers RH-21
Table 1: Specifications for TDMA800
Parameter Unit
Cellular system TDMA800
RX frequency band 869.01 - 893.97 MHz
TX frequency band 824.01 - 848.97 MHz
Output power AMPS: -5 to +24.7
dBm TDMA800: -5 to +28 dBm
Number of RF channels 832
Channel spacing 30 kHz
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 17
RH-21 Company Confidential General Information Nokia Customer Care
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 18
Nokia Customer Care
RH-21 Series Transceivers

Parts Lists

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 19
RH-21 Company Confidential Parts Lists Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 20
Company Confidential RH-21
Nokia Customer Care Parts Lists
Contents
Page No
Component Layout......................................................................................................... 5
3520 Component Layout - Top ....................................................................................5
Exploded Views ............................................................................................................. 7
Main Assembly ............................................................................................................7
Assembly Parts List .....................................................................................................7
Internal Module Assembly Structure ...........................................................................8
Assembly Parts List .....................................................................................................8
D-cover Assembly .......................................................................................................9
Assembly Parts List .....................................................................................................9
Parts List ...................................................................................................................... 10
RH-21 (3520) — EDMS Issue 2.10 Code: 0202092 .................................................10
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 21
RH-21 Company Confidential Parts Lists Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 22
Company Confidential RH-21
Nokia Customer Care Parts Lists

Component Layout

3520 Component Layout - Top
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 23
RH-21 Company Confidential Parts Lists Nokia Customer Care
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 24
Company Confidential RH-21
Nokia Customer Care Parts Lists

Exploded Views

Main Assembly
Assembly Parts List
Table 1:
Item No. Qty. Part Code Value
1 1 (Internal) Module Dual Band 0510315 DMC06652
2 1 (INTERNAL) MODULE SINGLE
BAND
3 1 Keymat Assembly - Latin 9790837 DMC06537
4 1 Keymat Assembly - Hebrew 9790846 DMC05982
5 1 A-cover Assembly - Pearl White 9491237 DMC06073
6 1 B-cover Assembly - Pearl White 9491242 DMC06032
0510318 DMC06652
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 25
RH-21 Company Confidential Parts Lists Nokia Customer Care
Internal Module Assembly Structure
Assembly Parts List
Table 2:
Item No. Qty. Part Code Value
1 1 D-cover Assembly - Dual Band 9491055 DMC05767
2 1 D-COVER ASSEMBLY - SINGLE
BAND
3 1 Color Display/UI Assembly 4850277 DMC05329
4 1 PWB - Dual Band 0202068
5 1 PWB - SINGLE BAND 0202092
6 6 Screws 1.8 x 7 mm 6290107 DMD05791
9491109 DMC05767
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 26
Company Confidential RH-21
Nokia Customer Care Parts Lists
D-cover Assembly
1
2
3
4
5
6
7
Assembly Parts List
Item No. Qty. Part Code
1 1 Power Keymat 9452966
2 1 Power Switch 5200061
3 2 Antenna Pogo Pin Connector 5400171
4 1 Battery Connector 5409143
5 1 Vibra Motor Assembly 6800069
6 1 SALT Speaker Assembly 5140243
7 1 System Connector Assembly 5409209
Issue 2 07/2004 2004 Nokia Corporation. Page 9
Page 27
RH-21 Company Confidential Parts Lists Nokia Customer Care

Parts List

RH-21 (3520) — EDMS Issue 2.10 Code: 0202092
Item Code Side X Y Description Value Type
R100 1430788 Top P 5 chip res 0W06 22K J 0402
R101 1620063 Top N 5 res network
0W06
R102 1430812 Top O 6 chip res 0W06 220K J 0402
R150 1430754 Top Q 6 chip res 0W06 1K0 J 0402
R151 1430754 Top Q 6 chip res 0W06 1K0 J 0402
R152 1620031 Top R 7 res network
0W06
R153 1430754 Top Q 7 chip res 0W06 1K0 J 0402
R154 1430778 Top U 5 chip res 0W06 10K J 0402
R156 1430762 Top Q 8 chip res 0W06 2K2 J 0402
R157 1620035 Top M 8 res network
0W06
R159 1430788 Top Q 7 chip res 0W06 22K J 0402
R162 1430762 Top R 7 chip res 0W06 2K2 J 0402
R163 1825033 Top T 5 chip varistor VWM14V
4X100R J 0804
2X1K0 J 0404
2X10R J 0404
0402
VC46V
R164 1430796 Top Q 7 chip res 0W06 47K J 0402
R165 1430710 Top Q 9 chip res 0W06 22R J 0402
R166 1430762 Top R 7 chip res 0W06 2K2 J 0402
R175 1430710 Top Q 9 chip res 0W06 22R J 0402
R181 1430770 Top O 5 chip res 0W06 4K7 J 0402
R182 1430788 Top P 5 chip res 0W06 22K J 0402
R183 1430770 Top O 5 chip res 0W06 4K7 J 0402
R184 1430778 Top Q 5 chip res 0W06 10K J 0402
R200 1419003 Top R 9 chip res 0W5 0R22 J 200
PPM
R202 1430087 Top Q 6 chip res 0W06 100K J 0603
R203 1430087 Top Q 6 chip res 0W06 100K J 0603
Page 10 2004 Nokia Corporation. Issue 2 07/2004
1210
Page 28
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
R204 1430804 Top P 6 chip res 0W06 100K J 0402
R205 1430770 Top P 6 chip res 0W06 4K7 J 0402
R206 1430804 Top Q 7 chip res 0W06 100K J 0402
R207 1430770 Top P 6 chip res 0W06 4K7 J 0402
R208 1430778 Top Q 8 chip res 0W06 10K J 0402
R209 1430804 Top Q 8 chip res 0W06 100K J 0402
R215 1430087 Top Q 6 chip res 0W06 100K J 0603
R221 1430268 Top M 6 chip res 0W06 27K F 100
0603
PPM
R237 1430690 Top M 6 chip res jumper 0R0 0402
R301 1430770 Top B 7 chip res 0W06 4K7 J 0402
R310 1430754 Top N 5 chip res 0W06 1K0 J 0402
R311 1430700 Top O 5 chip res 0W06 10R J 0402
R316 1430778 Top C 3 chip res 0W06 10K J 0402
R320 1430117 Top M 6 chip res 0W06 100R F 200
0402
PPM
R450 1430803 Top N 5 chip res 0W06 47K7 F 200
0402
PPM
R709 1430700 Top J 7 chip res 0W06 10R J 0402
R712 1430700 Top H 8 chip res 0W06 10R J 0402
R721 1430774 Top J 8 chip res 0W06 6K8 J 0402
R722 1430772 Top J 8 chip res 0W06 5K6 J 0402
R723 1430764 Top J 8 chip res 0W06 3K3 J 0402
R724 1430691 Top I 7 chip res 0W06 2R2 J 0402
R741 1430770 Top I 8 chip res 0W06 4K7 J 0402
R742 1430772 Top I 8 chip res 0W06 5K6 J 0402
R743 1430764 Top I 9 chip res 0W06 3K3 J 0402
R744 1430744 Top H 9 chip res 0W06 470R J 0402
R745 1430700 Top F 9 chip res 0W06 10R J 0402
R771 1430786 Top K 5 chip res 0W06 18K J 0402
R772 1430726 Top K 5 chip res 0W06 100R J 0402
Issue 2 07/2004 2004 Nokia Corporation. Page 11
Page 29
RH-21 Company Confidential Parts Lists Nokia Customer Care
Item Code Side X Y Description Value Type
R773 1430700 Top K 5 chip res 0W06 10R J 0402
R774 1430700 Top I 6 chip res 0W06 10R J 0402
R791 1430778 Top K 7 chip res 0W06 10K J 0402
R792 1430700 Top K 7 chip res 0W06 10R J 0402
R818 1430268 Top G 5 chip res 0W06 27K F 100
0603
PPM
R830 1430832 Top K 6 chip res 0W06 2K7 J 0402
R831 1430734 Top I 6 chip res 0W06 220R J 0402
R900 1430718 Top F 6 chip res 0W06 47R J 0402
R903 1430169 Top I 3 chip res 0W06 56R J 0603
C100 2320536 Top S 6 chip cap NP0 10P J 50V 0402
C102 2320536 Top S 6 chip cap NP0 10P J 50V 0402
C105 2320744 Top U 7 chip cap X7R 1N0 K 50V 0402
C150 2320544 Top T 6 chip cap NP0 22P J 50V 0402
C151 2320783 Top Q 7 chip cap X7R 33N K 10V 0402
C152 2320783 Top Q 7 chip cap X7R 33N K 10V 0402
C153 2320546 Top R 7 chip cap NP0 27P J 50V 0402
C155 2320805 Top Q 7 chip cap X5R 100N K 10V 0402
C156 2320805 Top Q 7 chip cap X5R 100N K 10V 0402
C157 2320560 Top Q 8 chip cap X7R 680P J 50V 0402
C158 2320544 Top T 5 chip cap NP0 22P J 50V 0402
C159 2320560 Top Q 7 chip cap X7R 680P J 50V 0402
C160 2320481 Top T 5 chip cap X5R 1U K 6V3 0603
C161 2320744 Top Q 6 chip cap X7R 1N0 K 50V 0402
C162 2320744 Top U 4 chip cap X7R 1N0 K 50V 0402
C163 2320744 Top R 7 chip cap X7R 1N0 K 50V 0402
C164 2320744 Top T 5 chip cap X7R 1N0 K 50V 0402
C165 2320546 Top R 7 chip cap NP0 27P J 50V 0402
C166 2312201 Top Q 9 chip cap
C168 2320544 Top U 4 chip cap NP0 22P J 50V 0402
Page 12 2004 Nokia Corporation. Issue 2 07/2004
Page 30
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
C169 2320805 Top Q 8 chip cap X5R 100N K 10V 0402
C170 2320546 Top R 7 chip cap NP0 27P J 50V 0402
C172 2320546 Top M 9 chip cap NP0 27P J 50V 0402
C173 2320546 Top L 9 chip cap NP0 27P J 50V 0402
C174 2320544 Top T 4 chip cap NP0 22P J 50V 0402
C175 2320744 Top T 5 chip cap X7R 1N0 K 50V 0402
C176 2320544 Top T 5 chip cap NP0 22P J 50V 0402
C177 2320544 Top T 5 chip cap NP0 22P J 50V 0402
C179 2320805 Top Q 5 chip cap X5R 100N K 10V 0402
C180 2320805 Top O 5 chip cap X5R 100N K 10V 0402
C181 2320481 Top P 5 chip cap X5R 1U K 6V3 0603
C182 2320481 Top P 5 chip cap X5R 1U K 6V3 0603
C183 2320582 Top P 5 chip cap X7R 820P J 50V 0402
C184 2320805 Top O 5 chip cap X5R 100N K 10V 0402
C201 2320481 Top N 9 chip cap X5R 1U K 6V3 0603
C202 2320778 Top R 8 chip cap X7R 10N K 16V 0402
C204 2320481 Top O 9 chip cap X5R 1U K 6V3 0603
C205 2320481 Top O 9 chip cap X5R 1U K 6V3 0603
C206 2320481 Top P 9 chip cap X5R 1U K 6V3 0603
C207 2320481 Top Q 6 chip cap X5R 1U K 6V3 0603
C208 2320481 Top M 9 chip cap X5R 1U K 6V3 0603
C209 2320536 Top P 9 chip cap NP0 10P J 50V 0402
C210 2320536 Top P 8 chip cap NP0 10P J 50V 0402
C211 2320481 Top P 9 chip cap X5R 1U K 6V3 0603
C212 2320481 Top P 9 chip cap X5R 1U K 6V3 0603
C213 2320481 Top O 9 chip cap X5R 1U K 6V3 0603
C215 2320481 Top Q 7 chip cap X5R 1U K 6V3 0603
C216 2320481 Top Q 7 chip cap X5R 1U K 6V3 0603
C217 2320778 Top P 6 chip cap X7R 10N K 16V 0402
Issue 2 07/2004 2004 Nokia Corporation. Page 13
Page 31
RH-21 Company Confidential Parts Lists Nokia Customer Care
Item Code Side X Y Description Value Type
C218 2320805 Top O 6 chip cap X5R 100N K 10V 0402
C219 2320481 Top N 9 chip cap X5R 1U K 6V3 0603
C220 2320744 Top P 6 chip cap X7R 1N0 K 50V 0402
C221 2320481 Top M 9 chip cap X5R 1U K 6V3 0603
C222 2320481 Top M 8 chip cap X5R 1U K 6V3 0603
C223 2320481 Top M 8 chip cap X5R 1U K 6V3 0603
C224 2320481 Top M 8 chip cap X5R 1U K 6V3 0603
C225 2320481 Top M 8 chip cap X5R 1U K 6V3 0603
C226 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C227 2320544 Top Q 8 chip cap NP0 22P J 50V 0402
C228 2320481 Top M 6 chip cap X5R 1U K 6V3 0603
C229 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C230 2320778 Top P 6 chip cap X7R 10N K 16V 0402
C231 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C232 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C233 2320481 Top M 9 chip cap X5R 1U K 6V3 0603
C234 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C235 2320805 Top Q 8 chip cap X5R 100N K 10V 0402
C236 2320805 Top N 6 chip cap X5R 100N K 10V 0402
C237 2320805 Top M 6 chip cap X5R 100N K 10V 0402
C238 2320491 Top N 9 chip cap X7R 220N K 10V 0603
C239 2320805 Top P 6 chip cap X5R 100N K 10V 0402
C245 2320481 Top M 7 chip cap X5R 1U K 6V3 0603
C255 2320778 Top P 6 chip cap X7R 10N K 16V 0402
C261 2312243 Top M 8 chip cap X5R 4U7 K 6V3 0805
C262 2312243 Top O 9 chip cap X5R 4U7 K 6V3 0805
C264 2320481 Top Q 6 chip cap X5R 1U K 6V3 0603
C302 2320125 Top C 3 chip cap X5R 1UK 16V 0603
C303 2320805 Top C 3 chip cap X5R 100N K 10V 0402
Page 14 2004 Nokia Corporation. Issue 2 07/2004
Page 32
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
C304 2320805 Top C 3 chip cap X5R 100N K 10V 0402
C307 2320778 Top T 3 chip cap X7R 10N K 16V 0402
C311 2320125 Top L 5 chip cap X5R 1UK 16V 0603
C312 2320125 Top M 5 chip cap X5R 1UK 16V 0603
C313 2320125 Top L 6 chip cap X5R 1UK 16V 0603
C315 2320544 Top B 8 chip cap NP0 22P J 50V 0402
C320 2320125 Top L 6 chip cap X5R 1UK 16V 0603
C321 2320546 Top O 6 chip cap NP0 27P J 50V 0402
C400 2320778 Top Q 3 chip cap X7R 10N K 16V 0402
C401 2320805 Top Q 4 chip cap X5R 100N K 10V 0402
C402 2320778 Top O 5 chip cap X7R 10N K 16V 0402
C403 2320778 Top O 5 chip cap X7R 10N K 16V 0402
C404 2320778 Top P 5 chip cap X7R 10N K 16V 0402
C405 2320778 Top O 5 chip cap X7R 10N K 16V 0402
C420 2320744 Top M 4 chip cap X7R 1N0 K 50V 0402
C450 2320778 Top M 5 chip cap X7R 10N K 16V 0402
C451 2320805 Top M 5 chip cap X5R 100N K 10V 0402
C454 2320779 Top O 5 chip cap X7R 100N K 16V 0603
C700 2320552 Top G 6 chip cap NP0 47P J 50V 0402
C701 2320536 Top G 6 chip cap NP0 10P J 50V 0402
C702 2320805 Top F 6 chip cap X5R 100N K 10V 0402
C703 2320536 Top G 6 chip cap NP0 10P J 50V 0402
C704 2320805 Top G 6 chip cap X5R 100N K 10V 0402
C706 2320552 Top I 7 chip cap NP0 47P J 50V 0402
C707 2320744 Top I 7 chip cap X7R 1N0 K 50V 0402
C708 2320481 Top I 7 chip cap X5R 1U K 6V3 0603
C710 2320740 Top H 8 chip cap X7R 680P K 50V 0402
C711 2320481 Top H 7 chip cap X5R 1U K 6V3 0603
C712 2320552 Top I 7 chip cap NP0 47P J 50V 0402
Issue 2 07/2004 2004 Nokia Corporation. Page 15
Page 33
RH-21 Company Confidential Parts Lists Nokia Customer Care
Item Code Side X Y Description Value Type
C720 2320588 Top I 8 chip cap X7R 1N5 J 50V 0402
C721 2320783 Top I 8 chip cap X7R 33N K 10V 0402
C722 2320588 Top J 8 chip cap X7R 1N5 J 50V 0402
C723 2320522 Top J 8 chip cap NP0 2P7 C 50V 0402
C724 2320548 Top J 7 chip cap NP0 33P J 50V 0402
C725 2320520 Top J 8 chip cap NP0 2P2 C 50V 0402
C726 2320744 Top J 8 chip cap X7R 1N0 K 50V 0402
C740 2320590 Top I 9 chip cap X7R 1N8 J 50V 0402
C741 2320783 Top I 9 chip cap X7R 33N K 10V 0402
C742 2320588 Top I 9 chip cap X7R 1N5 J 50V 0402
C745 2320548 Top H 8 chip cap NP0 33P J 50V 0402
C747 2320536 Top H 9 chip cap NP0 10P J 50V 0402
C748 2320538 Top H 9 chip cap NP0 12P J 50V 0402
C749 2320744 Top H 8 chip cap X7R 1N0 K 50V 0402
C750 2320514 Top G 8 chip cap NP0 1P2 C 50V 0402
C751 2320520 Top H 8 chip cap NP0 2P2 C 50V 0402
C752 2320740 Top G 9 chip cap X7R 680P K 50V 0402
C753 2320481 Top G 9 chip cap X5R 1U K 6V3 0603
C770 2320580 Top K 5 chip cap X7R 680P J 50V 0402
C771 2480003 Top K 4 chip cap PPS 8N2 J 16V 0805
C772 2320495 Top K 5 chip cap NP0 1N0 J 50V 0603
C773 2320466 Top K 5 chip cap NP0 220P J 50V 0603
C774 2320536 Top I 5 chip cap NP0 10P J 50V 0402
C775 2320481 Top I 5 chip cap X5R 1U K 6V3 0603
C776 2320778 Top I 6 chip cap X7R 10N K 16V 0402
C791 2320805 Top K 7 chip cap X5R 100N K 10V 0402
C792 2320778 Top K 7 chip cap X7R 10N K 16V 0402
C793 2320481 Top J 7 chip cap X5R 1U K 6V3 0603
C801 2320552 Top H 5 chip cap NP0 47P J 50V 0402
Page 16 2004 Nokia Corporation. Issue 2 07/2004
Page 34
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
C802 2320778 Top H 5 chip cap X7R 10N K 16V 0402
C803 2320536 Top H 5 chip cap NP0 10P J 50V 0402
C806 2320552 Top I 7 chip cap NP0 47P J 50V 0402
C807 2320536 Top I 7 chip cap NP0 10P J 50V 0402
C808 2320805 Top I 7 chip cap X5R 100N K 10V 0402
C820 2320552 Top H 5 chip cap NP0 47P J 50V 0402
C821 2320552 Top I 6 chip cap NP0 47P J 50V 0402
C822 2320805 Top I 6 chip cap X5R 100N K 10V 0402
C830 2320778 Top K 6 chip cap X7R 10N K 16V 0402
C831 2320602 Top K 6 chip cap NP0 4P7 C 50V 0402
C832 2320602 Top K 6 chip cap NP0 4P7 C 50V 0402
C833 2320536 Top I 6 chip cap NP0 10P J 50V 0402
C834 2320536 Top I 6 chip cap NP0 10P J 50V 0402
C900 2320744 Top G 6 chip cap X7R 1N0 K 50V 0402
C901 2320631 Top J 2 chip cap NP0 180P J 25V 0402
C902 2320744 Top F 2 chip cap X7R 1N0 K 50V 0402
C903 2320631 Top F 2 chip cap NP0 180P J 25V 0402
C904 2320005 Top J 2 chip cap NP0
82P J 25V 0603
HQ
C905 2320546 Top J 2 chip cap NP0 27P J 50V 0402
C906 2320546 Top J 2 chip cap NP0 27P J 50V 0402
C907 2320536 Top I 3 chip cap NP0 10P J 50V 0402
C908 2320744 Top I 3 chip cap X7R 1N0 K 50V 0402
C910 2320744 Top F 3 chip cap X7R 1N0 K 50V 0402
C912 2320481 Top F 3 chip cap X5R 1U K 6V3 0603
C913 2320560 Top H 4 chip cap X7R 680P J 50V 0402
C914 2320481 Top I 3 chip cap X5R 1U K 6V3 0603
C915 2320536 Top G 7 chip cap NP0 10P J 50V 0402
C916 2320805 Top G 7 chip cap X5R 100N K 10V 0402
C918 2320744 Top K 3 chip cap X7R 1N0 K 50V 0402
Issue 2 07/2004 2004 Nokia Corporation. Page 17
Page 35
RH-21 Company Confidential Parts Lists Nokia Customer Care
Item Code Side X Y Description Value Type
C919 2320635 Top F 4 chip cap NP0 0P5 C 50V 0402
C921 2320744 Top J 3 chip cap X7R 1N0 K 50V 0402
C930 2320536 Top E 5 chip cap NP0 10P J 50V 0402
C931 2320744 Top E 4 chip cap X7R 1N0 K 50V 0402
L100 3203743 Top T 7 ferrite bead
42R/100MHz 3A0805
0R03
L151 3203741 Top U 4 ferrite bead
0R5
L152 3203741 Top U 5 ferrite bead
0R5
L153 3203741 Top U 6 ferrite bead
0R5
L158 3203741 Top U 5 ferrite bead
0R5
L159 3203741 Top U 6 ferrite bead
0R5
L180 3203743 Top Q 5 ferrite bead
600R/
0603
100MHz
600R/
0603
100MHz
600R/
0603
100MHz
600R/
0603
100MHz
600R/
0603
100MHz
42R/100MHz 3A0805
0R03
L181 3203743 Top Q 5 ferrite bead
42R/100MHz 3A0805
0R03
L730 3645333 Top I 8 chip coil 27N G Q40/250MHz 0603
L746 3645331 Top H 9 chip coil 47N G Q38/200MHz 0603
L750 3645145 Top G 8 chip coil 39N J Q12/100MHz 0603
L751 3645145 Top G 8 chip coil 39N J Q12/100MHz 0603
L820 3645211 Top I 5 chip coil 6N8 K Q27/250MHz 0603
L821 3646069 Top H 5 chip coil 33N J Q23/800MHz 0402
L822 3646063 Top H 5 chip coil 22N J Q28/800MHz 0402
L823 3646007 Top G 5 chip coil 27N J Q27/800MHz 0402
L830 3643087 Top K 6 chip coil 180N JQ13/50MHz 0805
L831 3643087 Top K 7 chip coil 180N JQ13/50MHz 0805
Page 18 2004 Nokia Corporation. Issue 2 07/2004
Page 36
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
L832 3645067 Top I 6 chip coil 330N JQ48/250MHz 0805
L900 3646065 Top J 4 chip coil 12N J Q31/800MHz 0402
L901 3646083 Top J 2 chip coil 100N JQ16/300MHz 0402
L902 3646061 Top I 3 chip coil 15N J Q30/800MHz 0402
L903 3643085 Top H 3 chip coil 5N6
Q35 1.5A 0805
+-0N5
Z101 3640085 Top S 6 filt 470NF 16V 0R03 2A 0805
Z820 4511217 Top H 5 Saw Filt 881.5+-
3X3
12.5MHz/
3.5DB
Z830 4511209 Top J 7 Saw Filt 135.54+-
0.013MHz/
5.3DB
Z905 4511151 Top I 2 Saw Filt 824-
3X3
849MHz/
3.8DB
Z906 4512143 Top E 3 Dupl 824-849/
9.5X7.5
869-894MHz
Z907 4550141 Top B 4 Dipl 824-894/
3.2X1.6 1850­1990MHz
V100 4113721 Top S 6 TVS DI
16V 175W PWRMITE
1PMT16AT3
V301 4860411 Top L 7 LED CL400S-
WAH
V302 4860411 Top L 4 LED CL400S-
WAH
V308 4860421 Top T 6 LED CL400S-
WAL
V309 4860421 Top T 4 LED CL400S-
WAL
V318 4113669 Top T 3 ZDIX4 TVS/ESD RSA6.1EN
>371MCD INGAN
TBSF
>371MCD INGAN
TBSF
>189MCD INGAN
TBSF
>189MCD INGAN
TBSF
SOT353
6V1
Issue 2 07/2004 2004 Nokia Corporation. Page 19
Page 37
RH-21 Company Confidential Parts Lists Nokia Customer Care
Item Code Side X Y Description Value Type
V319 4210221 Top O 5 TR MMBT6589 P30V 1A LOW-
SAT
V725 4110953 Top J 8 cap di 1SV280 C2V/
C10V=2.4
V744 4110911 Top H 8 cap di
15/7PF 1/3V SOD523
MA2SV01
N180 4341221 Top P 5 AF AMP 0.4W/
(LM4890) USMD9
2.6V
N300 4210371 Top N 5 TRX2 UMF28N N&P 50V
0.1A
N750 4210247 Top H 8 RF CASCODE
BGA416 LNA SOT143
AMP
N801 4370777 Top H 6 Safari_T2
BICMOS6M LFBGA
A807HEGT
N900 4341179 Top J 3 UPCONV
(OM5968) TSSOP10
900MHz
N901 4350311 Top G 3 PW AMP
TDMA 800MHz
RF9200
TSOP6
SOD523
SOT363
N930 4350293 Top E 5 PWR Detector
Module
800/ 1900MHz
D200 4370825 Top O 7 UEMK W-DOG ENA TO21 TFBGA168
D320 4341425 Top M 5 White LED
(LM2795BLX) USMD14
Driver
D400 4370873 Top P 3 UPP8M V2.2 F751986B
UBGA144
C035
D450 4341529 Top M 3 Flash 4MX16 1.8/1.8V TBGA48
G780 4350279 Top J 5 VCO 2GHz 2.78V
TDMA
10.5MA
G790 4510307 Top K 8 VCTCXO
19.44MHz
B200 4510219 Top Q 8 Crystal
+-2.5PPM
2.78V
+-30PPM 9PF
32.768KHz
T775 4550153 Top I 4 Transf Balun 2060+-
2.0X1.25 70MHz
F100 5119019 Top U 6 Sm Fuse F 1.5A 32V 0603
Page 20 2004 Nokia Corporation. Issue 2 07/2004
Page 38
Company Confidential RH-21
Nokia Customer Care Parts Lists
Item Code Side X Y Description Value Type
X900 5429021 Top C 3 Sm Conn
100V 1W 50R 2.2GHz
RF+SW
A100 9517229 Top O 5 BB Shield Assy DMC05660 HDDC2
A900 9517245 Top H 6 RF Shield Assy DMC05865 Cobra
Issue 2 07/2004 2004 Nokia Corporation. Page 21
Page 39
RH-21 Company Confidential Parts Lists Nokia Customer Care
Page 22 2004 Nokia Corporation. Issue 2 07/2004
Page 40
Nokia Customer Care
RH-21 Series Transceivers

Service Software Instructions

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 41
RH-21 Company Confidential Service Software Instructions Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 42
Company Confidential RH-21
Nokia Customer Care Service Software Instructions
Contents
Page No
Phoenix User’s Guide .................................................................................................... 5
Introduction ..................................................................................................................5
Setting up Phoenix .......................................................................................................5
HW requirements for using Phoenix ...........................................................................6
Installing Phoenix ........................................................................................................6
Uninstalling Phoenix ...................................................................................................6
Data Packages ..............................................................................................................7
Starting a session .........................................................................................................7
Concepts .................................................................................................................... 7
Selecting a connection............................................................................................... 7
Selecting a product .................................................................................................... 7
Phoenix environment................................................................................................. 8
Using components ..................................................................................................... 8
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 43
RH-21 Company Confidential Service Software Instructions Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 44
Company Confidential RH-21
Nokia Customer Care Service Software Instructions

Phoenix User’s Guide

Introduction
This section briefly describes how to install the Phoenix software and includes some basic information on how to use the program. For more detailed information, please refer to the Phoenix Help files. Each feature in Phoenix has its own Help function, which can be activated while running the program.
Setting up Phoenix
1 Download the latest release. Please contact your regional Customer Care Solu-
tions contact for information on where to download the latest release.
2 Install Phoenix by executing the Phoenix installation package and follow the
instructions on the screen.
Note: In some products, the setup may require you to reboot the computer. In either case, the setup will register Phoenix components. This process can take several minutes.
3 Download the latest data packages for the products you will be using.
By default, the program files are stored under C:\Program Files\Nokia\Phoenix
The Phoenix program has been built using component architecture. This means that the actual program is very small and most of the program’s functionality is divided into dynamically loaded modules (DLLs).
The data packages will create product-specific directories under the installation direc­tory.
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 45
RH-21 Company Confidential Service Software Instructions Nokia Customer Care
HW requirements for using Phoenix
Table 1: HW requirements for AMS
Minimum HW requirements for AMS
Processor 233 Mhz
RAM 64 MB
Needed disk space 50 - 100 MB
Table 2: Recommended HW for Windows 2000
Minimum HW requirements for Field Test
Processor 700 Mhz
RAM 512 MB
Needed disk space 50 - 100 MB
Table 3: Supported Operating
Systems
Supported Operating Systems
Windows 95
Windows 98
Windows NT 4.0
Windows 2000
Installing Phoenix
1 Before you start installing the program, check that:
the dongle is attached to parallel port. Contact your supervisor in order to obtain a suitable dongle.
you have administrator rights (Windows NT or Windows 2000). This is required in order to be able to install Phoenix.
2 The installation checks that the latest supported dongle driver version is
installed. The dongle driver is installed if there is no previous installation of the dongle driver or if the installed dongle driver is older than the latest supported version.
3 Reboot your PC before using Phoenix, if you are requested to do so.
Uninstalling Phoenix
Uninstalling another Phoenix version:
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 46
Company Confidential RH-21
Nokia Customer Care Service Software Instructions
1 Make sure that the dongle is attached.
2 Go to Control Panel and select Add/Remove Programs.
3 Select TSS4 Phoenix Release xx.yy.zzz for uninstallation and click Add/Remove.
4 Click OK to remove the application.
You may be required to reboot your PC after uninstallation.
Note: If you have different product packages installed, the components are uninstalled only if they are not included in other product packages.
Data Packages
Data Packages (DP) is a name for a helpful feature in the Phoenix software. This feature provides a flexible way of distributing and installing Phoenix and its data files.
All product-specific data is separated from the program code and installed separately. This means that the installation is performed in at least two steps.
Each product has its own DP. The FPS-8 flashing equipment also has its own package.
Starting a session
Concepts
In the Phoenix context, Product means the cellular phone attached to a PC. More specif­ically, it is a particular type of phone.
Connection means the type of cable used to attach the phone to the port to which the other end of the cable is attached.
Selecting a connection
The connection defines the cable and the communications port that will be used when connecting to the phone.
1 Active connections are listed in the toolbar’s Connection drop-down menu. You
should make sure that the connection is correct before using the software. Change it, if necessary.
In case the connection is the wrong one, you need to create a new one.
2 Select Settings from the drop-down menu.
3 Select Add in the Connection List Dialog and fill in the relevant fields in the Con-
nection setup dialog.
Selecting a product
Many of Phoenix’s features are product-specific. It is, therefore, mandatory to choose the
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 47
RH-21 Company Confidential Service Software Instructions Nokia Customer Care
product you will be working on at the beginning of the session.
1 Select File - Scan Product (or hold the Ctrl key down and press R). Phoenix will
scan the connected product and load additional menus which are designed for the product. If the product is not supported, then an error message will be dis­played and a different Phoenix data package may be required.
2 If you want to manually choose the product or if the phone is dead, select File -
Choose Product. You will be presented with a list of available products.
After the product selection, you will see an additional menu item on the main menu. If you take a look at the available menu items, you will see that their number has increased.
Phoenix environment
You can configure the program’s main toolbar and the product or tool-specific options to your liking.
You can control which toolbars are visible by selecting View and Toolbars from the drop- down menu. The visible toolbars are marked with a check.
The rest of the options are product- or tool-specific. The tool-specific options are set using the associated toolbar.
Using components
When working with Phoenix, each task generally has its own component that will per­form the task. The first thing, therefore, is to open the desired component.
Opening a component means that you open a tool window within Phoenix.
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 48
Nokia Customer Care
RH-21 Series Transceivers

Service Tools

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 49
RH-21 Company Confidential
Service Tools Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 50
Company Confidential RH-21
Nokia Customer Care Service Tools
Contents
Page No
Service Tools.................................................................................................................. 5
3520 .............................................................................................................................5
Flashing and Testing Setups ........................................................................................ 10
FPS-8 Flash Prommer for Heavy Flash .....................................................................10
FPS-8C Flash Prommer for Heavy Parallel Flash .....................................................10
User Instructions .......................................................................................................... 11
SF-35 ..........................................................................................................................11
DA-32 ........................................................................................................................13
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 51
RH-21 Company Confidential
Service Tools Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 52
Company Confidential RH-21
Nokia Customer Care Service Tools

Service Tools

3520
Photo Code Service Tool Code Description
MJ-8 Module Jig 0770522 This jig allows phone
PWB-level service and troubleshooting. Elec­tric currents should be protected against over-voltage and over-current.
FLS-4S POS Flash Adapter 0080543 The Point of Sale
(POS) flash is a low­cost software upgrade tool. This requires the XCS-1 cable and ACP-8U for operation.
FPS-8 Flash Prommer 0080321 The Flash Prommer
FPS-8 is used for flash.
FPS-8C Heavy Flash Prommer 0080396 The Heavy Flash
Prommer FPS-8C is used for heavy paral­lel flashing.
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 53
RH-21 Company Confidential
Service Tools Nokia Customer Care
Photo Code Service Tool Code Description
JBV-1 Docking Station 0770298 The Docking Station
and the Docking Sta­tion Adapter (DA-32) are needed for Mbus, Fbus, RF, and audio connections. This setup allows con­nection between flash prommers. When the audio box is con­nected, it has to be connected to the phone’s audio con­nector.
DA-32 Docking Station
Adapter
CPL-1 Coupler 0770287 The coupler has been
JBA-8 Audio Box 0770320 The Audio Box is
0770870 The Docking Station
can be powered by FPS-8 or external power supply.
developed for antenna go/no go testing.
needed for audio con­nections. The box must support DCT4 Janette audios. JBA-8 provides an intercon­nection between the phone’s system con­nector (XEAR, XMIC) through a fixed audio cable and audio tester with a BNC-BNC coax. Connection to a PC can be made with the service battery, through a DAU-9 cable.
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 54
Company Confidential RH-21
Nokia Customer Care Service Tools
Photo Code Service Tool Code Description
SF-35 Flash Adapter 0770868 SF-35 allows a con-
tinuous maximum power supply for the phone from an exter­nal power supply, the ACP-8.
RJ-15 Soldering Jig 0770611 RJ-15 is used to hold
the PWB during repair and troubleshooting.
AXP-8 Printer Cable 0730298 The Parallel Printer
Cable connects the parallel connector of the PC and the paral­lel input of the FPS-8.
AXS-4 D9-D9 Cable 0730090 The AXS-4 D9-D9
service cable is used to connect two 9-pin connectors (e.g., between PC and FPS-8). AXS-4 length is 2 meters
ADS-3 Audio Cable 0730197 The audio cable con-
nects to the audio box JBA-6.
ADS-4 Audio Cable 0730222 ADS-4 is the service
cable between the phone and the service audio box.
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 55
RH-21 Company Confidential
Service Tools Nokia Customer Care
Photo Code Service Tool Code Description
CA-5S DC Cable 0730283 The DC Cable CA-5S is
used to connect the docking station to the charger connection (Vin) of the phone to conduct the charger calibration service procedure.
DAU-9S Mbus Cable 0730108 The Mbus Cable has a
modular connector and is used with the service audio box JBA-4 or a modular T-adapter.
PCS-1 Power Cable 0730012 The Power Cable
PCS-1 is used to con­nect the service tools (JBV-1, DA-32) to an external power supply.
XRS-6 RF Cable 0730231 The XRS-6 cable con-
nects a service tool and RF measurement equipment.
XCS-4 Mbus/Fbus Cable 0730178 The XCS-4 Service
Cable is a modular cable for flashing DCT4 products.
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 56
Company Confidential RH-21
Nokia Customer Care Service Tools
Photo Code Service Tool Code Description
PKD-1 SW Security Device 0750018 SW security device
PKD-1 is hardware device that, when connected to the par­allel (LPT) port of the PC, enables the use of the service software. Without the dongle present, it is not pos­sible to use the serv­ice software. Printers or other peripheral devices can be con­nected to the PC through the dongle, if needed. Caution: Make sure that you have switched off the PC and the printer before making connections! Caution: Do not con­nect the PKD-1 to the serial port. You may damage your PKD-1!
SA-12 XRS-11
GAC-8/ GAC-9K
RF Probe Support RF Probe
Adapter 0080834 The GAC-8/GAC-9K
0770623 0630265
The RF Cable is used for connection to the RF output of the PWB.
The XRS-11 Cable is used together with the SA-12 to ensure a good connection.
adapter is needed for proper RF connection when using the DA-
32. The adapter allows galvanic connections to assembled handset RF switches. The adapter permits the handset to be con­nected to RF measur­ing and test equipment during test and repair and can be used with covers on or off.
NOTE: GAC-8 must be used with GAC-9k.
Issue 2 07/2004 2004 Nokia Corporation. Page 9
Page 57
RH-21 Company Confidential
Service Tools Nokia Customer Care

Flashing and Testing Setups

FPS-8 Flash Prommer for Heavy Flash
The FPS-8 flash prommer is used for heavy flashing. The sales pack product code is
0080321.
FPS-8C Flash Prommer for Heavy Parallel Flash
The FPS-8C flash prommer is used for heavy parallel flashing. The sales pack product code is 0080396.
Page 10 2004 Nokia Corporation. Issue 2 07/2004
Page 58
Company Confidential RH-21
Nokia Customer Care Service Tools

User Instructions

SF-35
Follow these instructions to avoid damage to the adapter or the phone.
Note: Using the adapter in any way other than described here may harm the important pins and con­nectors of the adapter.
1 Place the adapter in your left hand and the phone in your right hand.
2 Align the battery connecter with the battery contacts of the adapter. Gently
press the phone onto the adapter (see following picture).
Issue 2 07/2004 2004 Nokia Corporation. Page 11
Page 59
RH-21 Company Confidential
Service Tools Nokia Customer Care
3 Press the upper end of the handset down onto the adapter until the locking
mechanism engages.
To remove adapter, dis-engage the locking mechanism by pulling back on the lever. Fol­low the reverse order as described in steps 1 through 3.
Page 12 2004 Nokia Corporation. Issue 2 07/2004
Page 60
Company Confidential RH-21
Nokia Customer Care Service Tools
DA-32
Follow these instructions to avoid causing any damage to the adapter or the phone.
Note: Using the adapter in any other way may harm the important pins and connectors of the adapter.
1 Place the adapter in your left hand and the phone in your right hand.
2 Let the other edge of the phone down in place.
Issue 2 07/2004 2004 Nokia Corporation. Page 13
Page 61
RH-21 Company Confidential
Service Tools Nokia Customer Care
3 Press down the upper end of the phone with your finger until the locking mecha-
nism engages.
4 To remove the phone from the adapter, dis-engage the locking mechanism by
pulling back on the lever. Follow the reverse order as described in steps 1 through 3.
Page 14 2004 Nokia Corporation. Issue 2 07/2004
Page 62
Nokia Customer Care
RH-21 Series Transceivers

Disassembly/Assembly

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 63
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 64
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly
Contents
Page No
ESD Protection ............................................................................................................5
Step-by-Step Disassembly Guide................................................................................... 5
Remove B-cover ..........................................................................................................5
Remove RF Plug ..........................................................................................................6
Remove A-cover ..........................................................................................................6
Remove screws ............................................................................................................6
Remove lightguide assembly .......................................................................................7
Remove metal frame and earpiece ...............................................................................7
Remove PWB assembly ..............................................................................................8
Remove shielding lids ..................................................................................................9
Remove components from D-cover assembly .............................................................9
SALT speaker.......................................................................................................... 10
Step-by-Step Assembly Guide ..................................................................................... 11
Mount components in D-cover ..................................................................................11
Mount shielding lids on PWB ...................................................................................12
Mount PWB on D-cover ............................................................................................12
Mount earpiece and metal frame ...............................................................................12
Mount domesheet .......................................................................................................13
Mount display assembly on D-cover .........................................................................13
Mount screws .............................................................................................................14
Mount keymat and A-cover assembly .......................................................................14
Insert RF Plug ............................................................................................................15
Place battery ...............................................................................................................16
Mount B-cover assembly ...........................................................................................16
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 65
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 66
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly

ESD Protection

Step-by-Step Disassembly Guide

The following diagrams may be helpful in explaining the correct sequence and technique for disassembly of the RH-21 handsets.
Remove B-cover
1 Turn phone off
2 Remove the B-cover by pushing the button (indicated by arrow)
3 Lift the B-cover up as shown by the arrows.
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 67
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Remove RF Plug
Remove the RF Plug from RF connector opening in the antenna.
Remove A-cover
Place thumb under the edge of the A-cover and fingers on top of the A-cover, then pull gently until it snaps. Once lifted, ensure that the keymat does not fall out of the A-cover.
Remove screws
Unscrew the six screws as indicated.
3
4
2
1
5
6
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 68
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly
Remove lightguide assembly
Follow the steps indicated in the following diagram:
Remove metal frame and earpiece
Follow the numbered steps in the following diagram.
Note: Use screwdriver size 2.50 – 3.50 mm.
1 Turn screwdriver at snaps only on one side
2 When removing the metal frame, be careful not to damage the four springs in
the corners
3 Remove earpiece
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 69
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
1b
1a
2
3
Remove PWB assembly
Lift the PWB as indicated in the following drawing. Then, place the PWB on ESD table with LEDs on top.
LED
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 70
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly
Remove shielding lids
Caution: Do not re-use shielding lid once it is removed.
When working with the PWB, always use a repair jig.
Remove components from D-cover assembly
The following components are removable:
1Power key
2 Battery connector
3 SALT speaker (see diagram)
4Vibra
5 Bottom connector
Issue 2 07/2004 2004 Nokia Corporation. Page 9
Page 71
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
SALT speaker
Page 10 2004 Nokia Corporation. Issue 2 07/2004
Page 72
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly

Step-by-Step Assembly Guide

Mount components in D-cover
1Power key
2 Battery connector
3SALT speaker
4Vibra
5 Bottom connector
Note: Ensure that all components are placed correctly.
Issue 2 07/2004 2004 Nokia Corporation. Page 11
Page 73
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Mount shielding lids on PWB
Mount PWB on D-cover
Mount earpiece and metal frame
1 Mount the earpiece in the lightguide
2 Place metal frame on lightguide — be careful about the springs in each of the
four corners
3 Push the metal frame down (indicated with arrows in drawing below) until it
snaps on
Page 12 2004 Nokia Corporation. Issue 2 07/2004
Page 74
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly
Mount domesheet
When mounting the domesheet, use the two holes indicated as guide.
Mount display assembly on D-cover
1 Place the display assembly in the D-cover
2 Push the display assembly down (indicated by arrows in the drawing below) until
it snaps on
Issue 2 07/2004 2004 Nokia Corporation. Page 13
Page 75
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Mount screws
Fasten the screws in the sequence indicated in the following diagram. Be sure to use a torx #6 screwdriver.
Note: Max torque 28Ncm at 500-600RPM.
4
3
Mount keymat and A-cover assembly
2
1
5
6
1 Place keymat
2 Push down the A-cover until it snaps on
Page 14 2004 Nokia Corporation. Issue 2 07/2004
Page 76
Company Confidential RH-21
Nokia Customer Care Disassembly/Assembly
Insert RF Plug
Insert RF Plug into RF connector opening in the antenna.
Issue 2 07/2004 2004 Nokia Corporation. Page 15
Page 77
RH-21 Company Confidential Disassembly/Assembly Nokia Customer Care
Place battery
Slide battery under the hooks in the D-cover.
Mount B-cover assembly
1 Place B-cover assembly on D-cover
2 Push the B-cover in the direction indicated by the arrow in drawing below until
the B-cover snaps on
Page 16 2004 Nokia Corporation. Issue 2 07/2004
Page 78
Nokia Customer Care
RH-21 Series Transceivers

Troubleshooting

Issue 2 07/2004 2004 Nokia Corporation. Page 1
Company Confidential
Page 79
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Page 2 2004 Nokia Corporation. Issue 2 07/2004
Page 80
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Contents
Page No
Troubleshooting ............................................................................................................. 5
Baseband Troubleshooting ..........................................................................................5
General testing information....................................................................................... 5
Troubleshooting ........................................................................................................ 6
Phone does not start up normally or does not stay on............................................... 8
Flash Programming does not work.......................................................................... 10
Charging .................................................................................................................. 12
Audio failures.......................................................................................................... 13
Accessory detection................................................................................................. 15
Sleep Clock ............................................................................................................. 16
User Interface .......................................................................................................... 18
Receiver Troubleshooting ..........................................................................................20
General Instructions for RX troubleshooting .......................................................... 20
Path of the received signal ...................................................................................... 20
Fault-finding charts for receiver chain .................................................................... 21
Transmitter fault-finding ...........................................................................................29
General instructions for TX troubleshooting .......................................................... 29
Path of the transmitted signal .................................................................................. 29
Fault-finding charts for transmitter ......................................................................... 29
Power control loop .................................................................................................. 32
Synthesizer fault-finding ...........................................................................................35
19.44 MHz reference oscillator............................................................................... 35
RX VHF VCO......................................................................................................... 37
TX VHF VCO ......................................................................................................... 38
UHF Synthesizer ..................................................................................................... 38
Issue 2 07/2004 2004 Nokia Corporation. Page 3
Page 81
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Page 4 2004 Nokia Corporation. Issue 2 07/2004
Page 82
Company Confidential RH-21
Nokia Customer Care Troubleshooting

Troubleshooting

The first thing to do when a problem is encountered is to carry out a thorough visual check of the module. Make sure that:
there are no mechanical damages
the solder joints are OK
Note: Before changing anything, ALL SUPPLY VOLTAGES AND THE SYSTEM CLOCK / SLEEP CLOCK should be checked.
Baseband Troubleshooting
General testing information
There are three different modes for testing and/or repairing the phone. The mode can be selected with suitable resistors connected to BSI- and BTEMP- lines as illustrated in the following table:
Table 1: Phone operating mode
Mode BSI- resistor
Nor-
68k 75k
BTEMP resistor
Remarks
mal
Local 560_(<1k_) Whatever
Test > 1k 560_(<1k_) Recommended for baseband testing. Same as
local mode, but making a phone call is possi­ble.
If the corresponding resistors are connected, the MCU software automatically enters into the local or test mode when the supply voltage is connected to the phone.
The power can be switched on by:
1 Pressing the power key.
2 Connecting the local/test mode resistors to the BSI/BTEMP lines and connecting
the battery voltage to the phone.
3 Connecting a charger.
4 Using the phone’s internal functions (real-time clock alarm).
In the local and test mode, the baseband can be controlled through MBUS or FBUS (FBUS is recommended) connections using Phoenix service software.
Issue 2 07/2004 2004 Nokia Corporation. Page 5
Page 83
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Troubleshooting
Note: Most of the baseband repair actions require removing the baseband shield. The shield must not be removed unless separately authorized by the program.
Note: The phone’s ESN has to re-written to the UEM, if the UEM is replaced. This can be done only in Central Service.
The baseband troubleshooting instructions include the following topics:
1Power up
2 Flash programming
3Audio
•Earpiece
•Microphone
4 Charging
5 Accessory detection
6 Sleep clock
7 User interface
•Display
•Lights
•MIDI
•Vibra
Keyboard
Power-up faults
Power-up sequence
1 The UEM acts as a HW master during start up
Vbatt limits: 2.1V for internal state machine, 3V triggering whole startup
Regulator sequencing
HW "core" regulators "on": Vio, Vcore, VR3, Vflash1
These regulators supply the processors, memory chip interfaces and clock source in RF
Reset releasing delay
Page 6 2004 Nokia Corporation. Issue 2 07/2004
Page 84
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Supply voltages stabilize to their UEM HW default values
RFCLK grows to full swing
The core is ready to run but waiting for the PURX release
Reset releasing
The UPP releases the SLEEPX up to the "non sleep" state to prevent the UEM switching the regulators "OFF"
2 MCU starts running the Bootstrap Code
written in stone/ UPP internal ROM
the program checks if there is any reason for the FDL mode (Flash Down Load)
If there is an executable code in FLASH and there is no reason for FDL, the MCU starts running the MCU program from FLASH
3 MCU runs the FLASH MCU code
the phone initialization, user interfaces, internal blocks, etc.
Core regulator voltage setting for required DSP speed
Initializes the DSP and concerning HW
Releases DSP reset -> DSP starts running
Note: In the following figure, the RF_Clk frequency appears to be lower than 19.44MHz because of a too low oscilloscope sampling frequency (2kS/s).
Figure 1: Power-up sequence
Issue 2 07/2004 2004 Nokia Corporation. Page 7
Page 85
RH-21 Company Confidential Troubleshooting Nokia Customer Care
1 Power key pressed
After 20ms, UEM enters RESET MODE if VBAT>Vmstr+
VFLASH1, Vana, Vcore, Vio, and VR3 goes high
VCTCXO enabled by VR3 -> RFClk 19.44 MHz running
2Purx released
Purx released by UEM, UEMINT goes high for 100 ms, SleepX goes high, and SleepClk (32 KHz) starts running.
3 Software running
Default value for Vcore is 1.5 volts and, if software is running, Vcore will rise to
1.8 volts
Cbus (1.08MHz) and Dbus clocks start running
Phone does not start up normally or does not stay on
Note: In the case of power-up faults, it is not possible to force the phone on by disabling the watchdog. Instead, measurements should be taken immediately when the power key is pressed or when the bat­tery voltage is connected to the phone (local / test mode).
The easiest way to check if the software is running when the phone takes an abnormal amount of current is to measure the cbusclk and Vcore.
The Dbus clock (programmable 9.72MHz) is not automatically visible in the test and local modes.
Page 8 2004 Nokia Corporation. Issue 2 07/2004
Page 86
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Figure 2: Fault tree, phone does not power up
Issue 2 07/2004 2004 Nokia Corporation. Page 9
Page 87
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Flash Programming does not work
Flash programming procedure
1 The phone communicates with the prommer via the production test pattern,
using the following signals:
FBUSTX (serial data to phone)
FBUSRX (serial data from phone)
MBUS (serial clock for FBUSRX)
VPP (External flashing voltage for speed up flashing)
The BSI line is also used when initializing flashing (battery connec- tor)
2 When the phone is powered (VBAT>3V), the MBUS and FBUSTX lines are pulled
up internally by the phone.
3 The prommer sends a command to the UEM, using FBUSRX, to enter the Flash-
mode. During the sending of this command, the prommer keeps the BSI line high and MBUS is used as a serial clock.
4 When the Flash-mode command is acknowledged, UEM enters the Flash-mode
and releases reset (PURX) to MCU.
5 After reset is released, UPP checks if there is a request for the Bootstrap code
(that resides in the UPP ROM).
6 The request for Bootstrap is the MBUS pulled down by the prommer (if the boot-
strap is not requested, the bootstrap code jumps to FLASH SW).
7 If the Bootstrap code is requested, UPP enters the Flash-mode and sets FbusTX to
'0' as an acknowledgement to the prommer. This is an indication that UPP can run, at least, the fixed Bootstrap code – although it is not able to run the FLASH code. UPP then sends an UPP-ID to the prommer via the FBUSTX line.
8 After the prommer has received the UPP-ID, it sends a corresponding Secondary
Boot Code to the phone via FBUSRX. The Secondary Boot Code, when run in UPP, requests UPP to send information to the prommer about the flash type and other HW-related parameters about the device to be flashed.
9 The prommer then sends the Algorithm Code corresponding to the HW parame-
ters, and this algorithm, when run in UPP, takes over handling the MCUSW trans­fer to Flash.
10 12 volts can be supplied to Vpp (by the prommer) to speed up flashing.
11 The FLASH Program includes a package of MCU and DSP software and all default
parameters for the phone. The tuning values will be added/rewritten during the
Page 10 2004 Nokia Corporation. Issue 2 07/2004
Page 88
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Flash/Alignment phase.
Flash programming error codes
The various error codes can be seen from the "FPS-8 Flash" in Phoenix.
The underlined text in the following table means that the item under consideration is being used for the first time in the flashing sequence.
Error Description Not working properly
C101 "The Phone does not set FbusTx line high after
the startup."
Vflash1 VBatt BSI and FbusRX from prommer to UEM. FbusTx from UPP->UEM->Prom­mer(SA0)
C102 "The Phone does not set FbusTx line low after
the line has been high. The Prommer generates this error also when the Phone is not connected to the Prommer."
PURX(also to Safari) VR3 Rfclock(VCTCXO->Safari->UPP) Mbus from Prommer->UEM­>UPP(MbusRx)(SA0) FbusTx from UPP->UEM->Prom­mer(SA1) BSI and FbusRX from prommer to UEM.
C103 "Boot serial line fail." Mbus from Prommer->UEM-
>UPP(MbusRx)(SA1) FbusRx from Prommer->UEM­>UPP FbusTx from UPP->UEM->Prom­mer
C104 "MCU ID message sending failed in the Phone." FbusTx from UPP->UEM->Prom-
mer
C105 "The Phone has not received Secondary boot
codes length bytes correctly."
Mbus from Prommer->UEM­>UPP(MbusRx) FbusRx from Prommer->UEM­>UPP FbusTx from UPP->UEM->Prom­mer
C106 "The Phone has not received Secondary code
bytes correctly."
Mbus from Prommer->UEM­>UPP(MbusRx) FbusRx from Prommer->UEM­>UPP FbusTx from UPP->UEM->Prom­mer
Issue 2 07/2004 2004 Nokia Corporation. Page 11
Page 89
RH-21 Company Confidential Troubleshooting Nokia Customer Care
C107 "The Phone MCU can not start Secondary code
correctly."
C586 "The erasing status response from the Phone
informs about fail."
C686 "The programming status response from the
Phone informs about fail."
Cx81 "The Prommer has detected a checksum error in
the message, which it has received from the Phone."
Cx82 "The Prommer has detected a wrong ID byte in
the message, which it has received from the Phone."
A204
"The flash manufacturer and device IDs in the existing Algorithm files do not match with the IDs received from the target phone."
Cx83
"The Prommer has not received Phone acknowledge to the message."
Cx84
"The Phone has generated NAK signal during data block transfer."
Cx85
"Data block handling timeout"
UPP
Flash
Flash
FbusTx from UPP->UEM->Prom­mer
FbusTx from UPP->UEM->Prom­mer
Flash UPP VIO/VANA? Signals between UPP-Flash Mbus from Prommer->UEM­>UPP(MbusRx) FbusRx from Prommer->UEM­>UPP FbusTx from UPP->UEM->Prom­mer
Cx87 "Wrong MCU ID." RFClock
UPP(Vcore)
Star­tup for
Required startup for flashing Vflash1
VBatt flash­ing
Charging
Note: The charging voltage and current can be checked by connecting the phone to the service soft­ware and reading the ad- converter values of the vchar and ichar.
If charging fails when the ACP-9 or the LCH-9 is used, but works with ACP-7, ACP-8, and LCH-8, check that the charge control pin of the system connector is connected to the ground.
Page 12 2004 Nokia Corporation. Issue 2 07/2004
Page 90
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Figure 3: Fault tree, charging
Audio failures
In case of audio failures, there are three possibilities to check the audio lines.
1 Make a phone call against tester and check audios.
2 If the earpiece/XMIC fails: Feed a 1Khz signal to the XMIC line and measure the
signal from the earpiece line. The Audio test box JBA-8 is needed. The Audio loop (Audio test/Ext In Hp Out) must be switched on by the Phoenix service software. This loop will connect audios only through the UEM. In this case, the UPP is not used.
If the internal microphone/XEAR fails: Feed the tone to the microphone and measure the signal from the XEAR line. The Audio test box JBA-8 is needed. The Audio loop (Audio test/Hp In Ext Out) must be switched on by the Phoenix service software. This loop will connect audios only through the UEM. In this case, the UPP is not used.
Issue 2 07/2004 2004 Nokia Corporation. Page 13
Page 91
RH-21 Company Confidential Troubleshooting Nokia Customer Care
3 Run the audio-loop self-test with Phoenix (BB Self Tests/
ST_EAR_DATA_LOOP_TEST). This loop will test the ear-data/mic-data lines
between the UPP and the UEM.
Earpiece or external microphone line does not work
Figure 4: Fault tree, earpiece failure
Page 14 2004 Nokia Corporation. Issue 2 07/2004
Page 92
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Microphone or XEAR line does not work
Figure 5: Fault tree, microphone failure
Accessory detection
1 Start the phone in the normal mode when checking for accessory detection.
2 The Ad-converter value of the hookint-line can be checked with the Xmic switch
on an MJ-8 test jig. Changes normally from high to low when no accessory is connected.
3 When the headset HDC-5 is connected, the hookint-value should be between
600 and 800.
Issue 2 07/2004 2004 Nokia Corporation. Page 15
Page 93
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Figure 6: Fault tree, accessory detection
Sleep Clock
Missing/nonfunctional sleep clock causes
Entering sleep mode fails (higher current consumption -> shorter standby time)
Baseband self-tests cannot be run
Phone clock (on display) does not function properly
Page 16 2004 Nokia Corporation. Issue 2 07/2004
Page 94
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Figure 7: Fault tree, sleep clock
Issue 2 07/2004 2004 Nokia Corporation. Page 17
Page 95
RH-21 Company Confidential Troubleshooting Nokia Customer Care
User Interface
Display/Keyboard lights do not work
Figure 8: Fault tree, Display/Keyboard lights
Page 18 2004 Nokia Corporation. Issue 2 07/2004
Page 96
Company Confidential RH-21
Nokia Customer Care Troubleshooting
Display does not work
Figure 9: Fault tree, Display does not work
Issue 2 07/2004 2004 Nokia Corporation. Page 19
Page 97
RH-21 Company Confidential Troubleshooting Nokia Customer Care
MIDI does not work
Check speaker B180 and the following components: N180, R100, R181, R182, R183, R184, C183, C180, C184, C181, C182, C179, L180, and L181
No sound: Try using a known good SALT speaker instead. If there is still no sound, change the UEM (D200)
Weak sound: Use the Audio test in Phoenix to set the SALT speaker parameters (frequency, strength). If it does not affect the sound level, change the SALT speaker.
Vibra does not work
Check spring connectors and C307 and C308.
No vibration: Try using a known good vibra instead. If there is still no vibration, change the UEM (D200)
Weak vibration: Use the Vibra test in Phoenix to set the vibra’s parameters (fre­quency, duty cycle). If it does not affect the magnitude of the vibration, change the vibra.
Keyboard does not work
Check that there is no dirt between the dome sheet and the PWB. If the keyboard still does not operate normally, try to use the Keyboard test in Phoenix to see if the pressed key is identified. If it is not identified, change the UPP (D400).
Receiver Troubleshooting
General Instructions for RX troubleshooting
Start the Phoenix software and use it to start the required RX mode of the mobile phone. The troubleshooting flowchart is divided into three steps: (1) general checking, (2) local checking, and (3) RX-chain checking. Always use an RF cable connected from an external RF connector to the analyzer via (RF power) attenuator. This is important to protect the analyzer against excessive RF power and to prevent leakage of undesired RF power into the cellular frequencies.
1 Start the Phoenix software and select the TX mode under Testing (AMPS, DAMPS,
or TDMA1900).
2 It is useful to select the mid channel (383 for AMPS/DAMPS or 1000 for
TDMA1900) and the power level 2.
Note: Before changing ASICs or filters, all solderings and missing components must be checked visu­ally. After any possible component changes, the phone must be tuned with the Phoenix autotune SW.
Path of the received signal
Block level description of the receiver:
Page 20 2004 Nokia Corporation. Issue 2 07/2004
Page 98
Company Confidential RH-21
Nokia Customer Care Troubleshooting
(Antenna/ext RF) – Diplexer – Duplexer – Low Noise Amplifier (LNA) – RX band filter – First mixer – 135.54 MHz RX IF filter – IF-amplifier – second mixer – 14 kHz low-pass fil­ter – adjustable IQ amplifier – Baseband.
Fault-finding charts for receiver chain
AMPS
Figure 10: Fault tree, AMPS
Issue 2 07/2004 2004 Nokia Corporation. Page 21
Page 99
RH-21 Company Confidential Troubleshooting Nokia Customer Care
Page 22 2004 Nokia Corporation. Issue 2 07/2004
Page 100
Company Confidential RH-21
d
Nokia Customer Care Troubleshooting
Check RF level at RX
IF filter input at 135.5 4
MHz
Y
Check RF level at RX
IF filter output at
135.54 MHz
Y
N
Check RF level at J 751
and J752 at 2034.06
MHz
Y
Change SAFARI
(N801)
N
Change RX IF f i lter
(Z830)
N
Start synthesizer
troubleshoot
Note ! Check all discr et e c omp onents an
voltages ar ound S AFARI
Check RX I and Q
signals at I: J801(+),
J803(-) and Q:
J804(+), J802(-)
Y
Check UEM and start
baseband troubles hoot
N
Check RF level by
L730 without having
electrical co nt ac t at
271.08 MHz
Change SAFARI
(N801)
N
Start synthesizer
troubleshoot
Y
Issue 2 07/2004 2004 Nokia Corporation. Page 23
Loading...