Keep your phone up to date and accept available software
updates to get new and enhanced features for your phone.
Updating the software may also improve your phone’s
performance.
Keys and parts
1. Flash
2. Camera
3. Headset connector
4. Microphone
5. Front camera
6. Proximity sensor
7. Earpiece
8. Volume keys
9. Power/Lock key
10. USB connector
11. Loudspeaker
12. Microphone
Important: The device screen is made of glass. This glass can
break if the device is dropped on a hard surface or receives a
substantial impact. If the glass breaks, do not touch the glass
parts of the device or attempt to remove the broken glass from
the device. Stop using the device until the glass is replaced by
authorized service personnel.
Do not connect to products that create an output signal, as this
may damage the device. Do not connect any voltage source
to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to
the audio connector, pay special attention to volume levels.
Parts of the device are magnetic. Metallic materials may be
attracted to the device. Do not place credit cards or other
magnetic stripe cards near the device for extended periods of
time, since the cards may be damaged.
Insert SIM and memory card
1. With the phone facing down, put your fingernail in the
small slot on the back cover, bend the back cover open,
and remove it.
2. Hold the SIM card with metal contacts facing downward
and the cut corner at the lower left. Slide the card into
the SIM slot.
3. If applicable, hold the microSD card (sold separately)
with metal contacts facing downward and the cut
corner at the upper right. Slide the card into the microSD
slot.
4. Replace the cover on the back of the phone; making
sure it is lined up before pressing it into place around all
of the edges.
Do not remove the memory card when an app is using it. Doing
so may damage the memory card and the device and corrupt
data stored on the card.
Charge your phone
1. Plug a compatible charger into a wall outlet.
2. Connect the cable to your phone.
Your phone supports the USB-C cable. You can also charge your
phone from a computer with a USB cable, but it may take a
longer time.
If the battery is completely discharged, it may take several
minutes before the charging indicator is displayed.
Warning!
To avoid damage to the phone, only use the SIM included in the
box or provided to you by Cricket.
Use only compatible memory cards approved for use with this
device. Incompatible cards may damage the card and the
device and corrupt data stored on the card.
Switch on and set up your phone
When you switch your phone on for the first time, your phone
guides you to set up your network connections and phone
settings.
1. To switch on your phone, press and hold the power key
until the phone vibrates.
2. When the phone is switched on, choose your language
and region.
3. Follow the instructions shown on your phone.
TRANSFER DATA FROM YOUR PREVIOUS PHONE
You can transfer data from an old phone to your new phone
using your Google account.
To back up data on your old phone to your Google account,
refer to your old phone’s user guide.
1. Tap Settings > Accounts > Add account > Google.
2. Select which data you want to restore on your new
phone. The sync starts automatically once your phone is
connected to the internet.
RESTORE APP SETTINGS FROM YOUR PREVIOUS ANDROIDTM
PHONE
If your previous phone was an Android, and back up to Google
account is enabled on it, you can restore your app settings and
Wi-Fi passwords.
1. Tap Settings > System > Advanced > Backup.
2. Switch Backup to Google Drive on.
Lock your phone
If you want to avoid accidentally making a call when your
phone is in your pocket or bag, you can lock your keys and
screen.
To lock your keys and screen, press the power key.
UNLOCK THE KEYS AND SCREEN
Press the power key, and swipe up across the screen. If asked,
provide additional credentials.
Use the touch screen
Important: Avoid scratching the touch screen. Never use an
actual pen, pencil, or other sharp object on the touch screen.
TAP AND HOLD TO DRAG AN ITEM
SWIPE
Place your finger on the item for a couple of seconds, and slide
your finger across the screen.
Place your finger on the screen, and slide your finger in the
direction you want.
SCROLL THROUGH A LONG LIST OR MENU
ZOOM IN OR OUT
Slide your finger quickly in a flicking motion up or down the
screen, and lift your finger. To stop the scrolling, tap the screen.
Place 2 fingers on an item, such as a map, photo, or web page,
and slide your fingers apart or together.
LOCK THE SCREEN ORIENTATION
The screen rotates automatically when you turn the phone 90
degrees.
To lock the screen in portrait mode, swipe down from the top of
the screen, and tap Auto-rotate.
USE THE NAVIGATION KEYS
•To see all your apps, swipe up the home key and
then swipe it up again.
•To go to the home screen, tap the home key. The app
you were in stays open in the background.
•To see which apps you have open, swipe up the home
key.
o To switch to another open app, swipe right.
o To close an app, swipe it up.
o To close all the open apps, swipe right through all
the apps, and tap CLEAR ALL.
•To go back to the previous screen you were in, tap the
back key . Your phone remembers all the apps and
websites you've visited since the last time your screen
was locked.
Basics
Personalize your phone
Learn how to personalize the home screen and how to change
ringtones.
CHANGE YOUR WALLPAPER
Tap Settings > Display > Wallpaper.
CHANGE YOUR PHONE RINGTONE
1. Tap Settings > Sound.
2. Tap Phone ringtone to select the ringtone.
CHANGE YOUR MESSAGE NOTIFICATION SOUND
Tap Settings > Sound > Advanced > Default notification sound.
Notifications
When you receive new notifications, such as messages or missed
calls, indicator icons appear on the status bar at the top of the
screen. To see more information about the notifications, drag
the status bar down. To close the view, swipe up on the screen.
To open the notification panel, drag the status bar down. To
close the notification panel, swipe up on the screen.
To change the notification settings of an app, tap Settings >
Apps & notifications, and tap the app name to open the app
settings. Tap Notifications. You can turn off or on the notifications
for each app individually.
Tip: To see notification dots, tap Settings > Apps & notifications >
Notifications and switch Allow notification dots on. A small dot
will appear on the app icon, if you’ve got a notification, but
haven’t attended to it yet. Tap and hold the icon to see
available options. You can tap the notification to open it, or
swipe to dismiss.
USE THE QUICK SETTING ICONS
To activate features, tap the quick settings icons on the
notification panel. To see more icons, drag the menu down.
To rearrange the icons, tap , tap and hold an icon, and then
drag it to another location.
Control volume
If you have trouble hearing your phone ringing in noisy
environments, or calls are too loud, you can change the volume
to your liking by using the volume keys on the side of your
phone.
Do not connect to products that create an output signal, as this
may damage the device. Do not connect any voltage source
to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to
the audio connector, pay special attention to volume levels.
CHANGE THE VOLUME FOR MEDIA
Press a volume key on the side of your phone to see the volume
status bar, tap , and drag the slider on the volume bar for
media left or right.
SET THE PHONE TO SILENT
If you want to be able to reject an incoming call by turning over
the phone, tap Settings > System > Gestures > Turn over to reject call, and switch on.
Screenshots
To take a screenshot, open the notification panel, and drag the
status bar downwards. Tap Screen capture. You can also take a
screenshot by pressing and holding the down volume and
power key for 2 seconds.
You can view captured images in Photos.
It is not possible to capture a screenshot while using some apps
and features.
To set the phone to silent, press the volume down key, tap to
set your phone to vibrate only and tap to set it to silent.
Tip: Don't want to keep your phone in silent mode, but can't
answer right now? To silence an incoming call, press the volume
down key. You can also set your phone to mute the ringing
when you pick the phone up: tap Settings > System > Gestures >
Mute on pickup, and switch on.
Battery life
Get the most out of your phone while getting the battery life you
need. There are steps you can take to save power on your
phone.
• Always charge the battery fully.
• Mute unnecessary sounds, such as touch sounds. Tap
Settings > Sound > Advanced, and under Other sounds
and vibrations, select which sounds to keep.
• Use wired headphones, rather than the loudspeaker.
• Set the phone screen to switch off after a short time. Tap
Settings > Display > Advanced > Sleep and select the
time.
•Tap Settings > Display > Brightness level. To adjust the
brightness, drag the brightness level slider. Make sure that
Adaptive brightness is disabled.
•Enable adaptive battery. Limit battery for apps that you
don't use often. The notifications may be delayed for
these apps. Tap Settings > Battery > Adaptive Battery.
•Switch on the power saver: tap Settings > Battery >
Battery Saver, and switch on.
•Use location services selectively: switch location services
off when you don't need them. Tap Settings > Security & location > Location, and disable Use location.
•Use network connections selectively: switch Bluetooth on
only when needed. Use a Wi-Fi connection to connect to
the internet, rather than a mobile data connection. Stop
your phone scanning for available wireless networks. Tap
Settings > Network & internet > Wi-Fi, and disable Use WiFi. If you're listening to music or otherwise using your
phone, but don't want to make or receive calls, switch
the airplane mode on. Tap Settings > Network & internet
> Airplane mode. Airplane mode closes connections to
the mobile network and switches your device’s wireless
features off.
Type text
Writing with the on-screen keyboard is easy. You can use the
keyboard when holding your phone in portrait or landscape
mode. The keyboard layout can vary in different apps and
languages.
To open the on-screen keyboard, tap a text box.
SWITCH BETWEEN UPPER AND LOWER CASE CHARACTERS
Tap the shift key. To switch caps lock mode on, double-tap the
key. To return to normal mode, tap the shift key again.
TYPE IN A NUMBER OR SPECIAL CHARACTER
Tap the numbers and symbols key. Some special character keys
bring up more symbols. To see more symbols, tap and hold a
symbol or special character.
INSERT EMOJIS
Tap the emoji key, and select the emoji.
COPY OR PASTE TEXT
Tap and hold a word, drag the markers before and after the
word to highlight the section you want to copy, and tap Copy.
To paste the text, tap where you want to paste the text and
select Paste.
ADD AN ACCENT TO A CHARACTER
Tap and hold the character, and tap the accent or the
accented character, if supported by your keyboard.
DELETE A CHARACTER
Tap the backspace key.
MOVE THE CURSOR
To edit a word you just wrote, tap the word, and drag the cursor
to the place you want.
USE KEYBOARD WORD SUGGESTIONS
Your phone suggests words as you write, to help you write
quickly and more accurately. Word suggestions may not be
available in all languages.
When you start writing a word, your phone suggests possible
words. When the word you want is shown in the suggestion bar,
select the word.
Tip: If the suggested word is marked in bold, your phone
automatically uses it to replace the word you wrote.
If you do not want the keyboard to suggest words while typing,
turn off the text corrections. Tap Settings > System > Languages & input > Virtual keyboard. Select the keyboard you normally
use. Tap Text correction and switch off the text correction
methods you do not want to use.
CORRECT A WORD
If you notice that you have misspelled a word, tap it to see
suggestions for correcting the word.
SWITCH SPELL CHECKER OFF
Tap Settings > System > Languages & input > Advanced > Spell checker, and switch Use spell checker off.
3. Switch Automatic time zone on.
Alarm clock
SET AN ALARM
You can use your phone as an alarm clock.
1. Tap Clock > Alarm.
Date and time
Keep track of time – learn how to use your phone as a clock, as
well as an alarm clock, and how to keep your appointments,
tasks, and schedules up to date.
Tap Settings > System > Date & time.
UPDATE THE TIME AND DATE AUTOMATICALLY
You can set your phone to update the time, date, and time
zone automatically. Automatic update is a network service and
may not be available depending on your region or network
service provider.
1. Tap Settings > System > Date & time.
2. Switch Automatic date & time on.
2. To add an alarm, tap .
3. To modify an alarm, tap it. To set the alarm to repeat on
specific dates, tap Repeat and highlight the days of the
week.
SNOOZE AN ALARM
If you don’t want to get up just yet, when the alarm sounds,
swipe the alarm left. To adjust the snooze length, tap Clock >
> Settings > Snooze length and set the length to your liking.
SWITCH AN ALARM OFF
When the alarm sounds, swipe the alarm right.
Accessibility
ADJUST THE FONT SIZE
Do you want to have larger fonts on your phone?
1. Tap Settings > Accessibility.
2. Tap Font size. To increase or decrease the font size, drag
the font size level slider.
ADJUST THE DISPLAY SIZE
Do you want to make the items on your screen smaller or larger?
1. Tap Settings > Accessibility.
2. Tap Display size and to adjust the display size, drag the
display size level slider.
USE TALKBACK
With TalkBack, the phone speaks out loud the items you touch
on the screen. This way, you can use the phone without looking
at the screen.
Tap Settings > Accessibility > TalkBack, and switch Use service
on.
Note that when TalkBack is on, the phone screen behaves
differently:
•To activate an item, first tap it to select it, and then
double-tap it.
• To scroll on the screen, use two fingers.
• To access all your apps, tap on the home screen and
then double tap it.
To switch TalkBack off, tap Settings to select it and then doubletap it. Then tap Accessibility and double-tap it. Then tap
TalkBack and double-tap it. Tap Use service and double-tap it.
Tap OK and double-tap it.
Tip: You can also switch TalkBack off with the volume keys. Press
and hold both volume keys at the same time for 3 seconds. Tap
Use shortcut and double-tap it. Then press and hold the volume
keys for 3 seconds again. From now on, you can switch TalkBack
on and off just by pressing and holding the volume keys for 3
seconds.
SWITCH REAL-TIME TEXT ON
If you want to use real-time text when making calls, tap
> > Settings > Accessibility, and switch Real-time text (RTT)
on.
Connect with your friends and family
Calls
MAKE A CALL
1. Tap .
2. Tap , type in a number, or tap and select a
contact you want to call.
3. Tap .
ANSWER A CALL
When the phone rings, swipe up to answer.
when you pick the phone up: tap Settings > System > Gestures >
Mute on pickup, and switch on.
If you want to be able to reject an incoming call by turning over
the phone, tap Settings > System > Gestures > Turn over to reject call, and switch on.
REJECT A CALL
To reject a call, swipe down.
Contacts
SAVE A CONTACT FROM CALL HISTORY
1. In Phone, tap to see call history.
2. Tap the number you want to save.
3. Select if you want to Create new contact or Add to a contact.
4. Type in the contact information, and tap SAVE.
Tip: Don't want to keep your phone in silent mode, but can't
answer right now? To silence an incoming call, press the volume
down key. You can also set your phone to mute the ringing
ADD A CONTACT
1. Tap Contacts > .
2. Fill out the information.
3. Tap SAVE.
IMPORT OR EXPORT CONTACTS
Tap Contacts > > Settings > Import or Export.
Send and receive messages
Keep in touch with your friends and family members through text
messages.
SEND A MESSAGE
1. Tap Messaging.
2. Tap .
3. To add a recipient, tap and type their number in the
To field. To add a contact, start typing their name and
tap the contact.
4. After choosing all the recipients, tap .
5. Write your message in the text box.
6. Tap .
READ A MESSAGE
1. Tap Messaging.
2. Tap the message you want to read. You can also read a
message from the notification panel. Slide down from
the top of the screen and tap the message.
REPLY TO A MESSAGE
1. Tap Messaging.
2. Tap the message you want to reply to.
3. Write your reply in the text box below the message and
tap .
Mail
You can use your phone to read and reply to mail when you're
on the go.
ADD A MAIL ACCOUNT
When you use the Gmail app for the first time, you are asked to
set up your email account.
Tip: If you want to send a photo in a message, tap Photos, tap
the photo you want to share, and tap . Select Messaging.
1. Tap Gmail.
2. You can select the address connected with your Google
account or tap Add an email address.
3. After adding all the accounts, tap TAKE ME TO GMAIL.
SEND MAIL
1. Tap Gmail.
2. Tap .
3. In the To box, type in an address, or tap > Add from Contacts.
4. Type in the message subject and the mail.
5. Tap .
READ AND REPLY TO MAIL
1. Tap Gmail.
2. Tap the message you want to read.
3. To reply the message, tap , or tap > Reply all.
DELETE MAIL
1. Tap Gmail.
2. Tap the message you want to delete and tap .
3. To delete multiple messages, tap the circle with the
recipient's initial to select messages and tap .
Get social
To keep in touch with your friends and family, sign in to your
instant messaging, sharing, and social networking services.
Select the service you want to use from your Home screen.
Social apps are available in the Google Play Store. The available
services may vary.
Camera
TAKE A PHOTO
Shoot sharp and vibrant photos – capture the best moments in
your photo album.
1. Tap Camera.
2. Take aim and focus.
3. Tap .
TAKE A SELFIE
Need that perfect selfie? Use the phone's front camera to take
one.
1. Tap Camera.
2. Tap to switch to the front camera.
3. Take aim and focus.
4. Tap .
TAKE PANORAMAS
Tap Camera > Panorama and follow the instructions on your
phone.
To switch Motion off, tap .
TAKE PHOTOS WITH A TIMER
Want to have time to get in the shot too? Try out the timer.
1. Tap Camera.
2. Tap .
3. Select the duration of the timer.
4. Tap .
Record a video
1. Tap Camera > Video.
TAKE MOTION PHOTOS
When you set Motion on, the photos you take become short
videos.
1. Tap Camera.
2. Tap > Motion on.
3. Tap .
4. Select the photo you just took, you can see it in the
bottom right corner.
2. Tap to start recording.
3. To take a photo while recording, tap .
4. To stop recording, tap .
Save your photos and videos to a memory
card
If there is a memory card in your phone, and your phone
memory is filling up, save the photos you take and videos you
record to the memory card.
Tip: For the best video quality, record videos to your phone
memory. If you record videos to the memory card, it is
recommended that the microSD card you use is a fast 4–400GB
card by a well-known manufacturer.
CHANGE THE LOCATION OF SAVED PHOTOS AND VIDEOS
1. Tap Camera.
2. Tap > Data storage.
Your photos and videos
Want to relive those important moments? View photos and
videos on your phone.
Tap Photos.
PLAY A VIDEO
Tap Photos and tap the video you want to play.
Tip: To pause playback, tap . To resume, tap .
FAST FORWARD OR REWIND A VIDEO
To fast forward or rewind a video, drag the slider at the bottom
of the screen right or left.
COPY YOUR PHOTOS AND VIDEOS TO YOUR COMPUTER
Do you want to view your photos or videos on a larger screen?
Move them to your computer.
You can use your computer’s file manager to copy or move
your photos and videos to the computer.
Connect your phone to the computer with a compatible USB
cable. To set the USB connection type, open the notification
panel, and tap the USB notification.
SHARE YOUR PHOTOS AND VIDEOS
You can share your photos and videos quickly and easily for
your friends and family to see.
1. In Photos, tap the photo or video you want to share and
tap .
2. Select how you want to share the photo or video.
Internet and connections
Activate Wi-Fi
Using a Wi-Fi connection is generally faster and less expensive
than using a mobile data connection. If both Wi-Fi and mobile
data connections are available, your phone uses the Wi-Fi
connection.
TURN ON WI-FI
1. Tap Settings > Network & internet > Wi-Fi.
2. Switch UseWi-Fi on.
3. Select the connection you want to use.
Important: Use encryption to increase the security of your Wi-Fi
connection. Using encryption reduces the risk of others
accessing your data.
Use a mobile data connection
TURN ON THE MOBILE DATA CONNECTION
Swipe down from the top of the screen, tap Mobile data and
switch Mobile data on.
CLOSE THE MOBILE DATA CONNECTION
Swipe down from the top of the screen, tap Mobile data and
switch Mobile data off.
USE A MOBILE DATA CONNECTION WHEN ROAMING
Tap Settings > Network & internet > Mobile network, and switch
International roaming on.
Your Wi-Fi connection is active when is shown on the status
bar at the top of the screen.
Tip: To follow your data usage, tap Settings > Network & internet
> Data usage.
TURN ON AIRPLANE MODE
1. Tap Settings > Network & internet.
2. Switch on Airplane mode.
Airplane mode closes connections to the mobile network and
switches your device’s wireless features off. Comply with the
instructions and safety requirements given by, for example, an
airline, and any applicable laws and regulations. Where
allowed, you can connect to a Wi-Fi network to, for example,
browse the internet or switch Bluetooth sharing on in airplane
mode.
The other device uses data from your data plan, which may
result in data traffic costs. For info on availability and costs,
contact your network service provider.
START BROWSING
No need for a computer – you can easily browse the internet on
your phone. Catch up on the news, and visit your favorite
websites. You can use the browser on your phone to view web
pages on the internet.
Browse the web
USE YOUR PHONE TO CONNECT YOUR COMPUTER TO THE
WEB
It’s simple to use the internet on your laptop on the go. Turn your
phone into a Wi-Fi hotspot, and use your mobile data
connection to access the internet with your laptop or other
device.
1. Tap Settings > Network & internet > Hotspot & tethering.
2. Switch on the Wi-Fi hotspot to share your mobile data
connection over Wi-Fi, USB tethering to use a USB
connection, or Bluetooth tethering to use Bluetooth.
1. Tap Chrome.
2. Type a web address and tap .
SEARCH THE WEB
Explore the web and the outside world with Google search. You
can use the keyboard to write your search words.
1. Tap Chrome.
2. Tap the search bar.
3. Write your search word in the search box.
4. Tap .
You can also select a search word from the proposed matches.
Bluetooth®
You can connect wirelessly to other compatible devices, such
as phones, computers, headsets, and car kits. You can also send
your photos to compatible phones or to your computer.
CONNECT TO A BLUETOOTH ACCESSORY
You can connect your phone with many useful Bluetooth
devices. For example, with a wireless headset, you can speak on
the phone hands-free – you can continue what you're doing,
such as working at your computer, during a call.
Connecting a phone to a Bluetooth device is called pairing.
3. Make sure the other device is switched on. You may
need to start the pairing process from the other device.
For details, see the user guide for the other device.
4. To pair your phone and the device, tap the device on
the list of discovered Bluetooth devices.
5. You may need to type in a passcode. For details, see the
user guide for the other device.
Since devices with Bluetooth wireless technology communicate
using radio waves, they do not need to be in direct line-of-sight.
Bluetooth devices must, however, be within 10 meters (33 feet)
of each other, although the connection may be subject to
interference from obstructions such as walls or from other
electronic devices.
Paired devices can connect to your phone when Bluetooth is
switched on. Other devices can detect your phone only if the
Bluetooth settings view is open.
Do not pair with or accept connection requests from an
unknown device. This helps to protect your phone from harmful
content.
REMOVE A PAIRING
If you no longer have the device with which you paired your
phone, you can remove the pairing.
1. Tap Settings > Connected devices > Previously connected devices.
2. Tap next to a device name.
3. Tap FORGET.
CONNECT TO YOUR FRIEND’S PHONE WITH BLUETOOTH
You can use Bluetooth to wirelessly connect to your friend's
phone, to share photos, and much more.
3. Go to the content you want to send, and tap >
Bluetooth.
4. Tap the device to connect to. You can see the Bluetooth
devices within range.
5. If the other device needs a passcode, type in the
passcode. The passcode, which you can make up, must
be typed in on both devices. The passcode in some
devices is fixed. For details, see the user guide of the
other device.
The location of the received files depends on the other device.
For details, see the user guide for the other device.
VPN
You may need a virtual private network (VPN) connection to
access your company resources, such as intranet or corporate
mail, or you may use a VPN service for personal purposes.
Contact your company IT administrator for details of your VPN
configuration, or check your VPN service’s website for additional
info.
USE A SECURE VPN CONNECTION
1. Tap Settings > Network & internet > Advanced > VPN.
2. To add a VPN profile, tap .
3. Type in the profile info as instructed by your company IT
administrator or VPN service.
EDIT A VPN PROFILE
1. Tap next to a profile name.
2. Change the info as required.
DELETE A VPN PROFILE
1. Tap next to a profile name.
2. Tap FORGET.
Organize your day
Calendar
Tap Calendar > , and select what type of calendar you want
to see.
Calendars are added automatically when you add an account
to your phone. To add a new account with a calendar, go to
the apps menu and tap Settings > Accounts > Add account.
ADD AN EVENT
To remember an appointment or an event, add it to your
calendar.
1. In Calendar, tap .
2. Type in the details you want, and set the time.
3. To make an event repeat on certain days, tap More options > Does not repeat, and select how often the
event should repeat.
4. To edit the reminder time, tap Add a notification, and
select the time you need.
5. Tap Save.
Tip: To edit an event, tap the event and , and edit the
details.
DELETE AN APPOINTMENT
1. Tap the event
2. Tap > Delete.
Maps
FIND A SPOT
Google Maps helps you find specific locations and businesses.
1. Tap Maps.
2. Write search words, such as a street address or place
name, in the search bar.
3. Select an item from the list of proposed matches as you
write, or tap to search.
The location is shown on the map. If no search results are found,
make sure the spelling of your search words is correct.
SEE YOUR CURRENT LOCATION
Tap Maps > .
GET DIRECTIONS TO A PLACE
Get directions for walking, driving, or using public transport – use
your current location or any other place as the start point.
1. Tap Maps and enter your destination in the search bar.
2. Tap DIRECTIONS. The highlighted icon shows the mode of
transportation, for example . To change the mode,
select the new mode under the search bar.
3. If you don't want the starting point to be your current
location, tap Your location, and search for a new starting
point.
4. Tap START to start the navigation.
The route is shown on the map, along with an estimate of how
long it takes to get there. To see detailed directions, swipe up
from the bottom of the screen.
Download and update maps
DOWNLOAD A MAP
Save new maps to your phone before a journey, so you can
browse the maps without an internet connection when
traveling.
1. Tap Maps > > Offline maps > SELECT YOUR OWN MAP.
2. Select the area on the map and tap DOWNLOAD.
Use location services
Use Maps to find out where you are, attach your location to the
photos you take. Location info can be attached to a photo or
video, if your location can be determined using satellite or
network technology. If you share a photo or video that contains
location info, the location info may be shown to those who view
the photo or video. Some apps can use your location info to
offer you a wider variety of services.
SWITCH ON LOCATION SERVICES
Your phone shows your location on the map using a satellite
positioning system, Wi- Fi, or network (Cell ID) based positioning.
UPDATE AN EXISTING MAP
1. Tap Maps > > Offline maps and the map name.
2. Tap UPDATE.
Tip: You can also set your phone to update the maps
automatically. Tap Maps > > Offline maps > and switch
Automatically update offline maps and Automatically download
offline maps to On.
The availability, accuracy and completeness of the location info
depend on, for example, your location, surroundings, and thirdparty sources, and may be limited. Location info may not be
available, for example, inside buildings or underground. For
privacy info related to positioning methods, see the HMD Global
Privacy Policy, available at
http://www.nokia.com/phones/privacy.
Some satellite positioning systems may require transferring small
amounts of data over the mobile network. If you want to avoid
data costs, for example when traveling, you can switch the
mobile data connection off in your phone settings.
Wi-Fi positioning improves positioning accuracy when satellite
signals are not available, especially when you are indoors or
between tall buildings. If you're in a place where the use of Wi-Fi
is restricted, you can switch Wi-Fi off in your phone settings.
Tap Settings > Security & location, and switch Location on.
2. Type in your Google account credentials and tap Next,
or, to create a new account, tap Create account.
3. Follow the instructions on your phone.
DOWNLOAD APPS
1. Tap Play Store.
2. Tap the search bar to look for apps, or select apps from
your recommendations.
3. In the app description, tap INSTALL to download and
install the app.
Apps and services
Google Play
Your Android phone can live up to its full potential with Google
Play – apps, music, movies and books are all readily available for
your entertainment.
ADD A GOOGLE ACCOUNT TO YOUR PHONE
1. Tap Settings > Accounts > Add account > Google. If
asked, confirm your device lock method.
Software updates and backups
INSTALL AVAILABLE UPDATES
Tap Settings > Cricket Software Update > Check for updates to
check if updates are available.
When your phone notifies you that an update is available, just
follow the instructions shown on your phone. If your phone is low
on memory, you may need to move your photos and other stuff
to the memory card.
Warning: If you install a software update, you cannot use the
device, even to make emergency calls, until the installation is
complete and the device is restarted.
otherwise want to dispose of or recycle your phone, here’s how
you can remove your personal info and content. Note that it is
your responsibility to remove all private content.
Before starting the update, connect a charger or make sure the
device battery has enough power, and connect to Wi-Fi, as the
update packages may use up a lot of mobile data.
Back up your data
To ensure your data is safe, use the backup feature in your
phone. Your device data (such as Wi-Fi passwords and call
history) and app data (such as settings and files stored by apps)
will be backed up remotely.
SWITCH ON AUTOMATIC BACKUP
Tap Settings > System > Advanced > Backup, and switch Back up to Google Drive on.
Restore original settings and remove private
content from your phone
Accidents can happen – if your phone is not working properly,
you can restore its settings. Or, if you buy a new phone, or
RESET YOUR PHONE
1. Tap Settings > System > Advanced > Reset options >
Erase all data (factory reset).
2. Follow the instructions shown on your phone.
Storage
To check how much memory you have available, tap Settings >
Storage.
CHECK AVAILABLE MEMORY ON YOUR PHONE
If the phone memory is getting full, first check for and remove
things you no longer need:
• Text, multimedia, and mail messages
• Contact entries and details
• Apps
• Music, photos, or videos
REMOVE DOWNLOADED APPS
Tap Play Store > > My apps & games, choose an app you
want to remove, and tap UNINSTALL.
COPY CONTENT BETWEEN YOUR PHONE AND COMPUTER
You can copy photos, videos, and other content created by
you between your phone and computer to show or store them.
1. Connect your phone to a compatible computer with a
compatible USB cable.
2. On your computer, open a file manager, and browse to
your phone.
3. Drag and drop items from your phone to the computer,
or from your computer to the phone.
Make sure you put the files in the right folders on your phone, or
you may not be able to see them.
Access codes
Learn what the different codes on your phone are for.
LOCK CODE
Also known as security code or password.
The lock code helps you protect your phone against
unauthorized use. You can set your phone to ask for the lock
code that you define. Keep the code secret and in a safe
place, separate from your phone.
If you forget the code and your phone is locked, your phone will
require service. Additional charges may apply, and all the
personal data on your phone may be deleted.
For more info, contact the nearest care point for your phone, or
your phone dealer.
IMEI CODE
The IMEI code is used to identify phones in the network. You may
also need to give the number to your care point services or
phone dealer.
To view your IMEI number, dial *#06#.
Your phone’s IMEI code is also printed either on your phone or
on the SIM tray depending on your phone model. If your phone
has a removable back cover, you can find the IMEI code under
the cover.
The IMEI is also visible on the original sales box.
LOCATE OR LOCK YOUR PHONE
If you lose your phone, you may be able to find, lock, or erase it
remotely if you have signed in to a Google Account. Find My
Device is on by default for phones associated with a Google
Account.
To use Find My Device, your lost phone must be:
1. Open android.com/find on a computer, tablet or phone
connected to the internet and sign in to your Google
Account.
2. If you have more than one phone, click the lost phone at
the top of the screen.
3. On the map, see about where the phone is. The location
is approximate and may not be accurate.
If your device can't be found, Find My Device will show its last
known location, if available. To lock or erase your phone, follow
the instructions on the web site.
• Turned on
• Signed in to a Google Account
• Connected to mobile data or Wi-Fi
• Visible on Google Play
• Location turned on
• Find My Device turned on
When Find My Device connects with your phone, you see the
phone's location, and the phone gets a notification.
Copyrights and notices
The availability of products, features, apps and services may
vary by region. For more info, contact your dealer or your
service provider. This device may contain commodities,
technology or software subject to export laws and regulations
from the US and other countries. Diversion contrary to law is
prohibited.
The contents of this document are provided "as is". Except as
required by applicable law, no warranties of any kind, either
express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose, are made in relation to the accuracy, reliability or
contents of this document. HMD Global reserves the right to
revise this document or withdraw it at any time without prior
notice.
To the maximum extent permitted by applicable law, under no
circumstances shall HMD Global or any of its licensors be
responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever
caused.
Reproduction, transfer or distribution of part or all of the contents
in this document in any form without the prior written permission
of HMD Global is prohibited. HMD Global operates a policy of
continuous development. HMD Global reserves the right to
make changes and improvements to any of the products
described in this document without prior notice.
device. By using an app, you acknowledge that the app is
provided as is.
Downloading of maps, games, music and videos and uploading
of images and videos may involve transferring large amounts of
data. Your service provider may charge for the data
transmission. The availability of particular products, services and
features may vary by region. Please check with your local
dealer for further details and availability of language options.
Certain features, functionality and product specifications may
be network dependent and subject to additional terms,
conditions, and charges.
All specifications, features and other product information
provided are subject to change without notice.
HMD Global Privacy Policy, available at
http://www.nokia.com/phones/privacy, applies to your use of
the device.
HMD Global does not make any representations, provide a
warranty, or take any responsibility for the functionality, content,
or end-user support of third-party apps provided with your
HMD Global Oy is the exclusive licensee of the Nokia brand for
phones & tablets. Nokia is a registered trademark of Nokia
Corporation.
Android, Google and other related marks and logos are
trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by HMD Global is under
license.
Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other
countries.
Your phone is designed to make it easy for you to access a wide
variety of content. For your protection, we want you to be
aware that some applications that you enable may involve the
location of your phone being shared. For applications available
through Cricket, we offer privacy controls that let you decide
how an application may use the location of your phone and
other phones on your account. However, the Cricket privacy
tools do not apply to applications available outside of Cricket.
Please review the terms and conditions and the associated
privacy policy for each location-based service to learn how
location information will be used and protected. In addition,
your Cricket phone may be used to access the internet and to
download, and/or purchase goods, applications, and services
from Cricket or elsewhere from third parties. Cricket provides
tools for you to control access to the Internet and certain
Internet content. These controls may not be available for certain
devices which bypass Cricket controls.