Nokia 30 Service Manual 05 tme3 servsw

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Customer Care Solutions

TME-3 Series Transceivers

Service Software Instructions

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TME-3 Company confidential

Service Software Instructio ns CCS Technical Documentation

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Table of Contents

Page No

Service Software Instructions for TME-3...................................................................... 5

Before Installation .......................................................................................................5

Dongle driver installation and version check................................................................. 6

First time installation of Phoenix................................................................................... 8

TME-3 Service Software Installation procedure ......................................................... 11

Startup ........................................................................................................................12

Update Installation of Phoenix..................................................................................... 13

How to uninstall Phoenix ...........................................................................................14

Data package for Phoenix (product specific)............................................................... 16

Before installation ......................................................................................................16

Installation of Phoenix Data Package (Product Specific) ..........................................17

How to Uninstall Data Package .................................................................................20

How to Manage Connections .....................................................................................21

Manual Settings....................................................................................................... 22

A) For FLS-4S POS Flash Device choose following connection settings ...........22

B) For FPS-8 Flash Prommer choose following connection settings: ..................22

How to Update Flash Support Files for FPS-8* and FLS-4* ...................................... 24

Before Installation .....................................................................................................24

Installing the Flash Support Files ..............................................................................24

How to Update The FPS-8* Flash Prommer SW ......................................................27

FPS-8 Activation and Deactivation.............................................................................. 29

Activation ..................................................................................................................29

Deactivation ...............................................................................................................30

JBV-1 Docking Station SW......................................................................................... 31

Before Installation .....................................................................................................31

Installing SW Needed for the JBV-1 SW Update .....................................................32

Updating the JBV-1 Docking Station Software .........................................................36

TME-3 specific menus in Phoenix............................................................................... 38

Light Indicators ..........................................................................................................39

Main functionality .................................................................................................39

M2M System Connector ............................................................................................40

Remote I/O Control & Audio settings .......................................................................41

Hardware setup instructions......................................................................................... 42

Flash Concept ............................................................................................................42

Point of sale (POS) flashing concept .........................................................................43

Jig Concept ................................................................................................................44

JBV-1 Flash Concept .................................................................................................45

JBV-1 Service Concept ..............................................................................................46

Service Box SB-1 set-up ............................................................................................47

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Service Software Instructions for TME-3

Phoenix is the Nokia Test and Service Software for mobile phones.

Figure 1: Phoenix

Before Installation

• Install the Phoenix Service SW A

• Install the TME-3 Phoenix Service SW

• Install the Data Package for Phoenix (product specific data and flash update

package)

• Manage connection settings (depends on the tools you are using)

• Update FPS-8 SW (if you use FPS-8).

•

Activate FPS-8

• Update JBV-1 Docking Station SW (only when needed

The flash update files are delivered with then Phoenix Data Package so unless you want

to use certain version of this package, separate installation package is not needed any-

more. If you want to use it, it should be installed after connection management, before

FPS-8 update.

Refer to Service Manual and Technical Bulletins for more information concerning phone

model specific tools and equipment setup.

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Dongle driver installation and version check

If there is no previously installed Dongle driver, installation will take place….

Figure 2: Dongle driver installation window

If the Dongle driver is installed and it is older than the latest supported version, the latest

version will be installed when you choose “Yes”. The latest version is always included in

the latest Phoenix installation package.

Figure 3: Dongle driver update window

PC needs to be rebooted before installation can continue. Click “Yes” to reboot the PC

Setup is restarted automatically after reboot..

Figure 4: Dongle driver update completed window

If at any point during installation you get this message, the Dongle is not found and

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installation can’t continue..

Figure 5: Error message at pre-installation

Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Don-

gle when used whit FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or

power to it is not supplied by external charger.

Check the COM/parallel ports used first! After correcting the problem Installation can be

restarted

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First time installation of Phoenix

After Dongle driver installation / update (if needed) installation continues from this step.

If the Phoenix Service Software A is already installed proceed to p.11

Click “Next” in Welcome dialog to continue.

Figure 6: Welcome dialog

Choose the destination folder, it is recommended to use the default folder C:\Program

Files\Nokia\Phoenix.

Choose “Next” to continue. You may choose another location by selecting “Browse” (not

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recommended)

Figure 7: File location window

Setup copies the components, please wa it.

Progress of the setup is shown. Please wait…

Figure 8: Setup status window

If restarting of your computer is needed the Install Shield Wizard will tell you about it.

Select “Yes…” to reboot the PC immediately and “No…” to reboot the PC manually.

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Note that Phoenix doesn’t work, if components are not registered. Click “Finish” to con-

tinue. .

Figure 9: Installation complete -window

After the reboot components are registered and Phoenix is ready for use.

If reboot is not needed components are registered after copying them.

Figure 10: Registering window

Phoenix is now ready for use.

Now the installation of Phoenix Service SW is ready and it can be used for TME-3 after:

• Installing TME-3 specific Phoenix Service SW as follow the instructions “First Time Installation Of Phoenix”

• Installing Phone model specific Phone Data Package for Phoenix

• Configuring the connections

• Updating the Flash Update Package files used with FPS-8* tool

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TME-3 Service Software Installation procedure

• Check that a Dongle is attached to the parallel port of your computer.

• Download the latest installation package (e.g. phoenix_service_sw_a3_03_83_005.exe) to your comp uter (e.g.:\TEMP)

• Close all other programs

• Install Phoenix by executing the Phoenix installation package and follow the instructions on the screen.

• Download the latest release (e.g. TME-3_03_83_010.exe). Please contact your regional After Market Service point for information on where to download the latest release.

• Run the application file (e.g. TME-3_03_83_010.exe) and follow instructions on the screen

• Administrator rights may be required to be able to install Phoenix depending on the Operating System

• If the dongle driver is installed or updated, you need to reboot your PC before the installation can continue.

• If uninstalling or rebooting is needed at any point, you will be prompted by the install Shield program.

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Startup

Run the phoenix_service_sw_a3_03_83_005.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Kindly wait.

Figure 11:

If the setup files are already extracted (left in the file system from previous installati on) following dialog appears. Always click “Yes to All” to overwrite the existing setu p files

Figure 12: Overwrite protection

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Update Installation of Phoenix

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

Please note that very often the Phoenix Service SW and the Phone Specific Data Package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.

To update the Phoenix you need to take exactly the same steps as when installing it for the first time.

• Download the installati on package to your computer hard disk

• Close all other programs

• Run the application file (

• Dongle driver version will be checked and if need be, updated

• After reboot installation starts automatically

• Newer version of Phoenix will be inst alled

phoenix_service_sw_a3_03_83-005.exe)

When you update the Phoenix from old to new version (e.g. update from 3.83.005 to

3.83.0055), the update will take place automatically without uninstallation If you try update the Phoenix with the same version that you already have (e.g. 3.55 to

3.55) you are asked if you want to uninstall the version of Phoenix you have on your PC. Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want to uninstall..

Figure 13: Unistallation window

If you try to install an older version (e.g. downgrade from 3.83.005 to 3.83.000) installation will be interrupted.

Always follow the instructions on the screen.

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How to uninstall Phoenix

Uninstallation can be done manually from Windows Control Panel – Add/Remove Programs.

Choose “Phoenix Service Software” and click “Add/Remove”. Choose “OK” to uninstall.

Figure 14: Uninstallation window

Progress of the uninstallation is shown.

Figure 15: Setup status window

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You may have to reboot the PC after uninstallation.

Figure 16:

If restarting is not needed, the following dialog will appear:

Figure 17:

Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages.

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Data package for Phoenix (product specific)

Note! the following pages show the NHL-4 Data Package Installation/ uninstallation, the procedure is similar with TME-3.

Before installation

Product Data Package contains all product specific data to make the Phoenix Service Software and tools usable with a certain phone model.

It also includes the latest version of flash update package for FLS-4* and FPS-8*

• Check that the Dongle is attached to the parallel port of your computer.

• Install Phoenix Service SW

• Download the install ation package (e.g. nhl-4_dp_1.00.exe) to your computer (e.g. C:\TEMP)

• Close all other programs

• Run the application file (e. g.nhl-4_dp_1.00.exe) and follow i nstructio ns on the screen

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

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Installa tion of Phoenix Data Package (Product Specific)

Run the When you choose “Next” the files needed for installation will be extracted. Please wait…

nhl-4_dp_v_1.00.exe

to start installation.

Choose “Next” to continue.

From this view you can see the contents of the Data Package. Read the text carefully.

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There should be information about the Phoenix version nee d ed with this data package. Choose “Next”.

Confirm location and choose “Next” to continue. Install Shield checks where the Phoenix applicati on i s installed and the directory is

shown. Choose “Next” to continue.

Phone model specific files will be installed... kindly wait.

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Choose “Finish” to complete installation.

You now have all phone model specific files installed in your Phoenix Service SW.

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How to Uninstall Data Package

Uninstallation can also be done manually from Windows Control Panel / Add / Remove Programs/

If you try to install the same version of Phoenix Data Package that you already have, you are asked if you want to uninstall the version you have on your PC. Answer “OK” to uninstall, “Cancel” if you don’t want to uninstall. Older versions of data packages do not need to be uninstalled.

“NHL-4 Phone Data Package”.

Once the previously installed Data package is uninstalled, choose “Finish”.

Run the

nhl-4_dp_v_1.00.exe

again to continue installation from the beginning.

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How to Manage Connections

Start Phoenix Service SW and Login.

Figure 18: Phoenix icon

Choose “Manage Connections” From “File” – Menu

Figure 19: File menu

Existing connections can be selected, edited, deleted and new ones created by using this dialog.

A connection can be created either manually or by using a Connection Wizard. To add new connection, choose “Add” and select if you want to create it manually or by

using the Wizard.

Figure 20: Manage connections window

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Choose “Next” to continue. In the next dialogs you will be asked to select some settings for the connection

Figure 21: Connection settings window

Manual Settings A) For FLS-4S POS Flash Device choose following connection settings

Media: FBUS

B) For FPS-8 Flash Prommer choose following connection settings:

Media: FPS-8 Port Num: COM Port where FPS-8 is connected COMBOX_DEF_MEDIA: FBUS

Choose “Finish” to complete. If you use the Wizard, connect the tools and a phone to your PC and the wizard will

automatically try to configure the correct connection.

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Activate the connection you want to use by clicking it and use up/down arrows to move it on top of the list. Choose “Apply”.

The connection is now selected and can be used after closing the “Manage Connections” window.

Figure 22: Managing connections window

Selected connection will be shown on the right hand bottom corner of the screen.

Figure 23: Sselected connection window

To use the selected connection, connect the phone to Phoenix with correct service tools, make sure that it is switched on and select “Scan Product”.

Figure 24: Scan product window

When the Product is found, Phoenix will load product support and when everything is ready, name of the loaded product support module and its version will be shown on the bottom of the screen.

Figure 25: Support module and ID window

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How to Update Flash Support Files for FPS-8* and FLS-4*

Before Installation

• Install Phoenix Service SW and Phoenix data package.

• Install the phone model Specific Datapackage for Phoenix

• The flash support files are delivered in the same installation package with Phoenix data package.

• Normally it is enough to i nst al l the dat a p ac kage onl y befor e upda ting t he FPS-

• Separate instal lation package is for flash support files are available, and the files can be updated according to this instruction.

Installing the Flash Support Files

Start by double clicking eg. flash_update_02_10_00.exe. Installation begins.

Figure 26: Installation window

If you already have the same Flash Update package files installed, you need to confirm if you want them to be reinstalled.

Figure 27: Uninstallation window

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Choose “Next” to continue installation

Figure 28: Welcome window

It is highly recommended to install the files to the default destination folder

Files\Nokia\Phoenix

C:\Program

Choose “Next” to continue. You may choose another location by selecting “Browse” (not recommended).

Figure 29: File location window

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Installation continues…

Figure 30: Setup status window

Choose “Finish” to complete procedure.

• FPS-8* must be updated by using Phoenix!

Figure 31: Maintenance complete window

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How to Update The FPS-8* Flash Prommer SW

Start Phoenix Service Software

Select”FPS-8 / FPS-8C maintenance” from”Flashing” menu.

Figure 32: Flashing menu

When new FPS-8 flash update package is installed to computer you will be asked to update the files to your FPS-8 Prommer. Select”Yes” to update files..

0200

Figure 33: Update selection window

Update procedure takes a couple of minutes.

Figure 34: Update in process window

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Figure 35: Maintenance window

FPS-8 sw can also be updated by pressing”Update” button and selecting appropriate

fps8upd.ini file under

C:\Program Files\Nokia\Phoenix

Figure 36: Update file window

\Flash - directory.

All files can be loaded separately to FPS-8. To do this, just press right mouse button in Flash box files” window and select file type to be loaded. More information and help can be found from the “Help” dialog.

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FPS-8 Activation and Deactivation

• Before the FPS-8 can be successfully used for phone programming, it must be first activate d.

• If there is a need to send FPS- 8 box to somewhere e. g. for rep air, box must be first deactivated.

Activation

Before FPS-8 can be successfully used for phone programming, it must be first activated. Fill in first “FPS-8 activation request” sheet, in the FPS-8 sales package and follow the

instructions in the sh e et . When activation file is received (e.g. 00000.in), copy it to C:\Program-

Files\Nokia\Phoenix\BoxActivation - Directory on your computer

created when Phoenix is installed).

(This directory is

Start Phoenix Service Software . Select ”FPS-8 / FPS-8C maintenance” from ”Flashing” menu.

Figure 37: Flashing menu

Select “Activate” from the “FPS8/8C Maintenance” – UI.

Figure 38: FPS-8/8C maintenance window

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The activation file you saved to C:\ProgramFiles\Nokia\Phoenix\BoxActivation - directory will be shown (e.g. 00000.in), check that it is correct.

Box will be activated when you choose “Open” Turn FPS-8 power off and on to complete activation

Deactivation

Start Phoenix Service Software . Select ”FPS-8 / FPS-8C maintenance” from ”Flashing” menu Select “Deactivate” from the “FPS8/8C Maintenance” – UI. Confirm Deactivation by choosing “Yes”, Box will be deactivated.

Figure 39: Box activation window

Figure 40: Box deactivation window

Turn FPS-8 power off and on to complete deactivation

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JBV-1 Docking Station SW

The JBV-1 Docking Station is a common tool for all DCT-4 generation products. In order to make the JBV-1 usable with different phone models, a phone specific Docking Station Adapter is used for different service functions.

The JBV-1 Docking Station contains Software (Firmware) which can be updated. You need the following equipment to be able to update JBV-1 software:

• PC with USB connection

• Operating System supporting USB (Not Win 95 or NT)

• USB Cable (Can be purchased from shops or suppliers providing PC hardware and accessories)

• JBV-1 Docking Station

• External Power Supply 11-16V

Before Installation

• Download Jbv1_update.zip – file to your computer (e.g. C:\TEMP) from your download web site.

• Close all other programs

• Follow instructions on the screen

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Installing SW Needed for the JBV-1 SW Update

Note: DO NOT CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER YET!

Run

Jbv1_update.zip

Files needed for JBV-1 Package setup Program will be extracted.

file and start SW Installation by double clicking

Setup.exe

Figure 41: JBV-1 update installation window

Installation begins, please read the information shown and Choose “Next” to continue.

Figure 42: Welcome window

Use suggested destination folder where JBV-1 SW Package will be installed and choose

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“Next” to continue.

Figure 43: Select location window

Select “Full” Installation and choose “Next” to continue

Figure 44: Select components window

Program Folder will be created. Choose “Next” to continue, Software files will be

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installed.

Figure 45: Select folder window

After successful installation, choose “Finish” to complete.

Figure 46: Setup complete window

NOW YOU CAN CONNECT THE USB CABLE / JBV-1 TO YOUR COM-

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PUTER!

Connect power to JBV-1 (11-16V DC) from external power supply, then connect USB Cable between JBV-1 USB connector and PC.

Windows will detect connected USB cable and detect drivers for new HW. Follow the instructions and allow Windows to search and install the best drivers avail-

able. After this procedure the actual JBV-1 SW update can begin.

Figure 47: Add new hardware window

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Updating the JBV-1 Docking Station Software

Go to folder C:\Program Files\Nokia\ JBV-1 SW Package\ FIRMWARE UPDATE and start JBV-1 Update SW by double clicking fwup.exe.

JBV-1 Firmware update starts and shows current status of the JBV-1 connected. If firmware version read from your JBV-1 is not the latest one available, it needs to be

updated by choosing “Update Firmware”.

Figure 48: JBV-1 update window

Choose file JBV1v11.CDE (example used here is for v 11) and “Open” to update your JBV-

Figure 49: Firmware file selection

After Successful update, current JBV-1 status will be shown. You have now updated the software of your JBV-1 docking station and it is ready for use.

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Figure 50: Update completed window

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TME-3 specific menus in Phoenix

TME-3 specific menus in Phoenix are listed below

Figure 51: TME-3 Specific menus

Service Box (SB-1) for testing of M2M system connector uses following menus:

• M2M System Connector

• Remote I/O Control & Audio settings

Note: the three menu items at the bottom of the window are not in use !

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Light Indicators

Main functionality

• Led groups (Led 1, Led 2, Led 3) data can be read from product by pres sing "Read" button on the group

• Led groups (Led 1, Led 2, Led 3) data can be write to product by pressing "Write" button on the gro up

• All Led data can be headed to product at once by pressing "Read All" button on Common group

• All Led data can be written from product at once by pressing "Write All" button on Common group

• "Help" button open Help file

The following screenshot shows the visual part of Light Indicators.

Figure 52: Light indicators window

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M2M System Connector

Main functionality

• Parameters group data can be read by pressing "Read" button

• Parameters group data can be write by pressing "Write" button

• Counters group data can be read by pressing "Read" button

• Counters can be resetted by pressing "Reset " button.

• "Automatic reading time" edit box identifies automatic counters reading time.

• All data on the control can be read by pressing "Read All" button

• All data on the control can be write by pressing "Write All" button

• Default values can be set to all controls by pressing "Set Defaults" button

• "Help" button open Help file

The following screenshot shows the visual part of M2M System Connector.

Figure 53: M2M connector

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Remote I/O Control & Audio settings

Main functionality

• Aif interface output control group data can be read from product by pressing "Read" button on the group

• Aif interface input control group data can be read from product by pressing "Read" button on the group

• "Help" button open Help file

The following screenshot shows the visual part of Remote I/O control & Audio settings.

Figure 54: Remote I/O control & Audio settings

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Hardware setup instructions

Flash Concept

Figure 55: Flash concept

Flash Concept list

Item Service Accessory Type Product code:

1. Flashing ada p t e r FLA-34 0770375

2. Power cable PCS-1 0730012

3. Serial cable XCS-4 0730178

4. Flash prommer box FPS–8 0080321

5. Printer cable incl. in FPS–8 sales pack 0730029

6. D9 – D9 cable, AXS–4 incl. in FPS–8 sales pack 0730090

7. Software protection key PKD–1 0750018

8. CD–ROM Phoenix Service SW Downloadable from PWS CD–ROM TME-3 Flash SW data Downloadable from PWS

9. Power supply ACF-8 incl. in FPS–8 sales pack 0680032 DCT3 power supply module ACS-10 0770340

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Point of sale (POS) flashing concept

Figure 56: POS (Point Of Sale) flashing concept

Item Service Accessory Type Product Code:

1. Flashing Adapter FLA-34 0770375

2. Powe r cable PCS-1 0730012

3. Serial cable XCS-4 0730178

4. Americas sales package FLS-4S 0080543

E&A sales package FLS-4S 0080541 APAC sales package FLS-4S 0080542

5. CD-ROM TME-3 Flash Sw Data Downloadable from PWS

CD-ROM Phoenix Service SW Downloadable from PWS

6 Power supply ACF-8 0680032

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Jig Concept

The jig concept can be used for RF tuning and testing.

Figure 57: Jig concept

Jig concept list

Item Service accessory: Type Product code:

1. Module Jig MJS-63 0770377

2. Power cable (for external power supply) PCS-1 0 73 0012

3. Service cable XRC-5 0730276

4. Cable DAU-9S 0730108

5. Software protection key PKD–1 075001 8

CD-ROM TME-3 Flash Sw Data 0775321 CD-ROM Phoenix Service SW 0774280

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JBV-1 Flash Concept

JBV-1 concept can be used for RF tuning and testing.

Figure 58: JBV-1 Flash concept

Item: Service accessory: Type Product code:

1 Docking station JBV–1 0770298

Docking station adapter MJF–21 0770374

2 Power cable PCS-1 0730012 3 Modular cable XCS–4 0730178 4 Flash prommer box FPS–8 0080321 5 Printer cable, incl. in FPS–8 sales pack Printer cable, 0730029 6 D9 – D9 cable,

incl. in FPS–8 sales pack

7 Software protection key PKD–1 0750018

8. Power supply incl. in FPS–8 sales pack ACF-8 0680032 CD-ROM TME-3 Flash Sw Data 0775321 CD-ROM Phoenix Service SW 0774280

AXS–4 0730090

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JBV-1 Service Concept

JBV-1 jig concept can be used for RF tuning and testing

Figure 59: JBV-1 Service Concept

JBV-1 concept list

Item: Service accessory: Type: Product code:

1. Docking station JB V–1 0770298

2. Docking stat i o n adapter MJF–21 0770374

3. Power cable PCS-1 (for external power supply) 0730012

4. Service cable XRC-5 0730276

5. Cable DAU-9S 0730108

6. Software protection key PKD–1 0750018

7. CD–ROM Phoenix Service SW 0774280

CD–ROM TME-3 Flash SW data 0775321

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Service Box SB-1 set-up

Figure 60: SB-1 set-up

SB-1 concept list

Item: Service accessory: Type: Product code:

3. D9-D9 cable AXS-4 0730090

Service box SB-1 0770559 Pow er ca ble PCS-1 0730012

Software protection key PKD-1 0750018 CD-ROM Phoenix service SW 0774280

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Nokia 30 Service Manual 05 tme3 servsw

Specifications and Main Features

Frequently Asked Questions

User Manual

Service Software Instructions

Service Software Instructions for TME-3

Before Installation

Dongle driver installation and version check

First time installation of Phoenix

TME-3 Service Software Installation procedure

Startup

Update Installation of Phoenix

How to uninstall Phoenix

Data package for Phoenix (product specific)

Before installation

Installa tion of Phoenix Data Package (Product Specific)

How to Uninstall Data Package

How to Manage Connections

How to Update Flash Support Files for FPS-8* and FLS-4*

Before Installation

Installing the Flash Support Files

How to Update The FPS-8* Flash Prommer SW

FPS-8 Activation and Deactivation

Activation

Deactivation

JBV-1 Docking Station SW

Before Installation

Installing SW Needed for the JBV-1 SW Update

Updating the JBV-1 Docking Station Software

TME-3 specific menus in Phoenix

Light Indicators

M2M System Connector

Remote I/O Control & Audio settings

Hardware setup instructions

Flash Concept

Point of sale (POS) flashing concept

Jig Concept

JBV-1 Flash Concept

JBV-1 Service Concept

Service Box SB-1 set-up