Nokia 30 Service Manual 05 tme3 servsw

Customer Care Solutions

TME-3 Series Transceivers

Service Software Instructions

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Service Software Instructio ns CCS Technical Documentation

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CCS Technical Documentation Service Software Instructions

Table of Contents

Page No

Service Software Instructions for TME-3...................................................................... 5

Before Installation .......................................................................................................5

Dongle driver installation and version check................................................................. 6

First time installation of Phoenix................................................................................... 8

TME-3 Service Software Installation procedure ......................................................... 11

Startup ........................................................................................................................12

Update Installation of Phoenix..................................................................................... 13

How to uninstall Phoenix ...........................................................................................14

Data package for Phoenix (product specific)............................................................... 16

Before installation ......................................................................................................16

Installation of Phoenix Data Package (Product Specific) ..........................................17

How to Uninstall Data Package .................................................................................20

How to Manage Connections .....................................................................................21

Manual Settings....................................................................................................... 22

A) For FLS-4S POS Flash Device choose following connection settings ...........22

B) For FPS-8 Flash Prommer choose following connection settings: ..................22

How to Update Flash Support Files for FPS-8* and FLS-4* ...................................... 24

Before Installation .....................................................................................................24

Installing the Flash Support Files ..............................................................................24

How to Update The FPS-8* Flash Prommer SW ......................................................27

FPS-8 Activation and Deactivation.............................................................................. 29

Activation ..................................................................................................................29

Deactivation ...............................................................................................................30

JBV-1 Docking Station SW......................................................................................... 31

Before Installation .....................................................................................................31

Installing SW Needed for the JBV-1 SW Update .....................................................32

Updating the JBV-1 Docking Station Software .........................................................36

TME-3 specific menus in Phoenix............................................................................... 38

Light Indicators ..........................................................................................................39

Main functionality .................................................................................................39

M2M System Connector ............................................................................................40

Remote I/O Control & Audio settings .......................................................................41

Hardware setup instructions......................................................................................... 42

Flash Concept ............................................................................................................42

Point of sale (POS) flashing concept .........................................................................43

Jig Concept ................................................................................................................44

JBV-1 Flash Concept .................................................................................................45

JBV-1 Service Concept ..............................................................................................46

Service Box SB-1 set-up ............................................................................................47

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Service Software Instructions for TME-3

Phoenix is the Nokia Test and Service Software for mobile phones.

Figure 1: Phoenix

Before Installation

• Install the Phoenix Service SW A

• Install the TME-3 Phoenix Service SW

• Install the Data Package for Phoenix (product specific data and flash update

package)

• Manage connection settings (depends on the tools you are using)

• Update FPS-8 SW (if you use FPS-8).

•

Activate FPS-8

• Update JBV-1 Docking Station SW (only when needed

The flash update files are delivered with then Phoenix Data Package so unless you want

to use certain version of this package, separate installation package is not needed any-

more. If you want to use it, it should be installed after connection management, before

FPS-8 update.

Refer to Service Manual and Technical Bulletins for more information concerning phone

model specific tools and equipment setup.

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Dongle driver installation and version check

If there is no previously installed Dongle driver, installation will take place….

Figure 2: Dongle driver installation window

If the Dongle driver is installed and it is older than the latest supported version, the latest

version will be installed when you choose “Yes”. The latest version is always included in

the latest Phoenix installation package.

Figure 3: Dongle driver update window

PC needs to be rebooted before installation can continue. Click “Yes” to reboot the PC

Setup is restarted automatically after reboot..

Figure 4: Dongle driver update completed window

If at any point during installation you get this message, the Dongle is not found and

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installation can’t continue..

Figure 5: Error message at pre-installation

Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Don-

gle when used whit FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or

power to it is not supplied by external charger.

Check the COM/parallel ports used first! After correcting the problem Installation can be

restarted

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First time installation of Phoenix

After Dongle driver installation / update (if needed) installation continues from this step.

If the Phoenix Service Software A is already installed proceed to p.11

Click “Next” in Welcome dialog to continue.

Figure 6: Welcome dialog

Choose the destination folder, it is recommended to use the default folder C:\Program

Files\Nokia\Phoenix.

Choose “Next” to continue. You may choose another location by selecting “Browse” (not

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recommended)

Figure 7: File location window

Setup copies the components, please wa it.

Progress of the setup is shown. Please wait…

Figure 8: Setup status window

If restarting of your computer is needed the Install Shield Wizard will tell you about it.

Select “Yes…” to reboot the PC immediately and “No…” to reboot the PC manually.

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Note that Phoenix doesn’t work, if components are not registered. Click “Finish” to con-

tinue. .

Figure 9: Installation complete -window

After the reboot components are registered and Phoenix is ready for use.

If reboot is not needed components are registered after copying them.

Figure 10: Registering window

Phoenix is now ready for use.

Now the installation of Phoenix Service SW is ready and it can be used for TME-3 after:

• Installing TME-3 specific Phoenix Service SW as follow the instructions “First Time Installation Of Phoenix”

• Installing Phone model specific Phone Data Package for Phoenix

• Configuring the connections

• Updating the Flash Update Package files used with FPS-8* tool

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TME-3 Service Software Installation procedure

• Check that a Dongle is attached to the parallel port of your computer.

• Download the latest installation package (e.g. phoenix_service_sw_a3_03_83_005.exe) to your comp uter (e.g.:\TEMP)

• Close all other programs

• Install Phoenix by executing the Phoenix installation package and follow the instructions on the screen.

• Download the latest release (e.g. TME-3_03_83_010.exe). Please contact your regional After Market Service point for information on where to download the latest release.

• Run the application file (e.g. TME-3_03_83_010.exe) and follow instructions on the screen

• Administrator rights may be required to be able to install Phoenix depending on the Operating System

• If the dongle driver is installed or updated, you need to reboot your PC before the installation can continue.

• If uninstalling or rebooting is needed at any point, you will be prompted by the install Shield program.

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Startup

Run the phoenix_service_sw_a3_03_83_005.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Kindly wait.

Figure 11:

If the setup files are already extracted (left in the file system from previous installati on) following dialog appears. Always click “Yes to All” to overwrite the existing setu p files

Figure 12: Overwrite protection

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Update Installation of Phoenix

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

Please note that very often the Phoenix Service SW and the Phone Specific Data Package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.

To update the Phoenix you need to take exactly the same steps as when installing it for the first time.

• Download the installati on package to your computer hard disk

• Close all other programs

• Run the application file (

• Dongle driver version will be checked and if need be, updated

• After reboot installation starts automatically

• Newer version of Phoenix will be inst alled

phoenix_service_sw_a3_03_83-005.exe)

When you update the Phoenix from old to new version (e.g. update from 3.83.005 to

3.83.0055), the update will take place automatically without uninstallation If you try update the Phoenix with the same version that you already have (e.g. 3.55 to

3.55) you are asked if you want to uninstall the version of Phoenix you have on your PC. Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want to uninstall..

Figure 13: Unistallation window

If you try to install an older version (e.g. downgrade from 3.83.005 to 3.83.000) installation will be interrupted.

Always follow the instructions on the screen.

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How to uninstall Phoenix

Uninstallation can be done manually from Windows Control Panel – Add/Remove Programs.

Choose “Phoenix Service Software” and click “Add/Remove”. Choose “OK” to uninstall.

Figure 14: Uninstallation window

Progress of the uninstallation is shown.

Figure 15: Setup status window

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You may have to reboot the PC after uninstallation.

Figure 16:

If restarting is not needed, the following dialog will appear:

Figure 17:

Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages.

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Data package for Phoenix (product specific)

Note! the following pages show the NHL-4 Data Package Installation/ uninstallation, the procedure is similar with TME-3.

Before installation

Product Data Package contains all product specific data to make the Phoenix Service Software and tools usable with a certain phone model.

It also includes the latest version of flash update package for FLS-4* and FPS-8*

• Check that the Dongle is attached to the parallel port of your computer.

• Install Phoenix Service SW

• Download the install ation package (e.g. nhl-4_dp_1.00.exe) to your computer (e.g. C:\TEMP)

• Close all other programs

• Run the application file (e. g.nhl-4_dp_1.00.exe) and follow i nstructio ns on the screen

If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

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