Get started
Buttons and parts
SOS call. Otherwise, the button switches Google
Assistant on.
11. Back cover opening slot
12. USB connector
13. Loudspeaker
14. Volume buttons
15. Right selection button
16. Back button
17. Power/End button
18. Microphone
Do not connect to products that create an output signal,
as this may damage the device. Do not connect any
voltage source to the audio connector. If you connect an
external device or headset, other than those approved
for use with this device, to the audio connector, pay
special attention to volume levels.
1. Call button
2. Shortcut button
3. Left selection button
4. Scroll button
5. Earpiece
6. Camera
7. Flash
8. Microphone
9. Headset connector
10. SOS call/Google Assistant button. If you have set
the accessibility mode on, this button sends an
Some of the accessories mentioned in this user guide,
such as charger, headset, or data cable, may be sold
separately.
Swap the SIM card and insert the memory
card
Note: Switch the device off and disconnect the charger
and any other device before removing any covers. Avoid
touching electronic components while changing any
covers. Always store and use the device with any covers
attached.
Optional:
Your phone comes with the SIM card preinstalled, but if
you want to swap the SIM, follow these steps:
1. Put your fingernail in the small slot at the
bottom of the phone, lift and remove the cover.
2. If the battery is in, lift it out.
close down the holder and slide it to the right to
lock it in place.
4. Slide the memory card in the memory card slot.
3. Slide the SIM card holder to the left and open it
up. Place the nano-SIM in the slot. face down,
5. Put back the battery.
6. Put back the cover.
Note: The microSD card is sold separately.
Important: Do not remove the memory card when an
app is using it. Doing so may damage the memory card
and the device and corrupt data stored on the card.
Use only compatible memory cards approved for use
with this device. Incompatible cards may damage the
card and the device and corrupt data stored on the card.
WARNING: Only use approved chargers with your device.
Incompatible chargers or tampering with the charger
port could damage your device and void the warranty.
Charge your phone
1. Insert the small end of the USB cable into the
phone.
2. Insert the larger end into the charger and plug it
into an outlet.
Your phone supports the USB Micro-B cable. You can also
charge your phone from a computer with a USB cable,
but it may take a longer time.
If the battery is completely discharged, it may take
several minutes before the charging indicator is
displayed.
Turning your phone on/off
NOTE: The first time you turn on your phone, you will
need to activate it. See the Get started guide included
with your phone.
To turn your phone on, press and hold until the
phone vibrates.
To turn your phone off, press and hold and select
Power Off.
Basics
Explore your phone
To open the apps list, press the scroll button.
To open an app or select a feature, scroll to the app or
feature and select SELECT.
To go back to the previous view, press the back button.
To lock your buttons and screen, press and hold and
select Lock, or close the fold.
UNLOCK THE BUTTONS AND SCREEN
To unlock the buttons and screen, select Unlock, or open
the fold.
SET A SCREEN LOCK
You can set the phone to ask for a screen lock code.
To go back to the home screen, press .
CHANGE THE VOLUME
To change the volume during a call, press the volume
buttons.
To change the volume of your media apps, ringtones,
alerts, and alarms, press the scroll button, and select
Settings. Scroll right to Personalization, and select Sound
> Volume.
To change the volume when listening to the radio or
music, select Options > Volume.
Protect your phone
LOCK THE BUTTONS AND SCREEN
If you want to avoid accidentally making a call when your
phone is in your pocket or bag, you can lock your buttons
and screen.
1. Press the scroll button and select Settings.
2. Scroll right to Privacy & Security.
3. Select Screen Lock > Screen Lock > On, and
create a four-digit code. Note, however, that
you need to remember the code you created, as
Verizon wireless is not able to open or bypass it.
Write text
Press a button repeatedly until the letter is shown.
To type in a space, press 0.
To type in a special character or punctuation mark, press
*.
To switch between character cases, press # repeatedly.
To type in a number, press and hold a number button.
CHANGE THE TEXT SIZE
Do you want to read bigger text on the display?