Nokia 1100, 2300 Service Manual
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
PAGE 1 (21) Approved 1.0
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nokia
2300
RM-4
Transceiver Features
FM radio and antenna headset
•
• Internal handsfree (IHF) speaker
• Changeable Nokia Xpress-on™ covers
• Changeable keymat
• Polyphonic ringing tones (built-in)
• 3 built-in games
• Navi™ key with 4-way scroll for easy messaging and
gaming
• Distribution list for group messaging
• SMS counter
• Junk SMS and call screening
• Shortcut to favorite menu
• Timed profile
Transceiver with BL-5C Li-ion 850mAh battery pack
Talk time Standby
2h-4.5h 100h-400h
Radio
Headset: 7h-
36h
IHF: up to 20h
Note
Depends
on network
parameters
SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying,
including reproducing, storing, adapting or translating, any or all of this material requires the prior
written consent of Nokia Corporation. This material also contains confidential information, which may
not be disclosed to others without the prior written consent of Nokia Corporation.
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
TABLE OF CONTENT
1. INTRODUCTION...........................................................................................................................3
2. GENERAL REPAIR INFORMATION........................................................................................4
3. PATHFINDER FOR WORKSHOP STAFF................................................................................5
4. EXPLODED VIEW AND COMPONENT DISPOSAL..............................................................6
5. SPARE PARTS LIST.....................................................................................................................7
6. SERVICE TOOLS..........................................................................................................................9
7. SW-UPDATE.................................................................................................................................11
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) 12
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PAGE
9. DOMESHEET EXCHANGE INSTRUCTIONS.......................................................................14
10. LEGEND FOR QUICK TROUBLE SHOOTER ......................................................................15
11. QUICK TROUBLE SHOOTER PART 1...................................................................................16
12. QUICK TROUBLE SHOOTER PART 2...................................................................................17
13. GONOGO TEST...........................................................................................................................18
14. BATTERY TEST..........................................................................................................................18
15. SERVICE NOTES ........................................................................................................................19
16. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS.......................20
17. ESD PROTECTION REQUIREMENTS...................................................................................21
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 17.11.2003 Initial draft
Approved 1.0 22.01.2004 Approval/Section 2 General Repair Information modified
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to
Nokia 2300. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is
confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service
partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:
Warnings:
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
1.
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
2.
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
3.
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
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Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
Electrostatic discharge can easily damage the sensitive components of electronic
products. Therefore every Service Supplier has to take care of all precautions, which are
mentioned in the service level related “Service Partner Requirements”, available on
Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o
To familiarize oneself with Nokia 2300 read the tutorials or user guide on
www.nokia.com -->Support--> Phones, by selecting the Phone Model.
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
leakage can have an influence on the device.
o Use always original Nokia spare parts.
o Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes
the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill in
the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
There are several Service Bulletins, which have to be followed:
First, take care for the latest content pages of Service Bulletins, which are always available on
Nokia Partner Web Site. This is also important to recognize, if existing Bulletins have become invalid.
The service level indicator at the bottom of each document tells the appropriate destination.
Downloads > Support Library >
• General Service Bulletins
• Service Tools Service Bulletins
• Spare Part Service Bulletins
• Common Softwares Service Bulletins
• Instructions
• etc,…
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
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Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have
to be followed.
Main documentation database is
of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All
service relevant information like e.g. Service Manuals, Service
Bulletins or general instructions are available. Content is
restricted according your access level. To be kept up-to-date
also concerning newest software updates, a daily check of
“latest updates in support library” is needed.
Nokia Partner Website, which refers also to Nokia Care Point with the purpose
PAGE 5 (21) Approved 1.0
Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing visual
and easy to learn support and training material, such as illustrative
repair videos, troubleshooting with pictures, product information and
general repair information, Nokia Care Point offers user-friendly
channel for service partners to learn technical issues.
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It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest Updates in support Library”). Every new information has to be processed and
implemented as soon as possible.
When logged into PWS you can also find needed information in different folder like:
Downloads
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)
To spare server bandwidth it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
PAGE 6 (21) Approved 1.0
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Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
nokia
CONNECTING PEOPLE
Customer Care EMEA
Technical Services Confidential 26.01.2004
Repair Concepts
5. SPARE PARTS LIST
MECHANICAL PARTS
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ITEM/
CIRCUIT REF.
QTY PART NO PART NAME
I001 1 XXXXXXX A-COVER SUB ASSY
I002 1 XXXXXXX KEYMAT
I003 6 6290083 SCREW 1.8X5.3 T6+
1 4850365 LCD ASSY
I004 1 - C-COVER
I005 1 5140233 SPEAKER
I006 1 - LCD INCL. LIGHTGUIDE
I007 1 9795147 DOME SHEET
I008 1 - ENGINE MODULE
I009 1 - SHIELDING
I010 1 5140201 MICROPHONE
I011 1 5460119 SYSTEM CONNECTOR
I012 1 6800053 VIBRA MOTOR
1 9492069 D-COVER ASSY
I013 1 - IHF MODULE
I014 1 - D-COVER
I015 1 - ANTENNA
I016 1 - SIM LID
I017 1 - D-COVER LOGO BADGE
I018 1 - TYPE LABEL
I019 1 XXXXXXX BATTERY-COVER
SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
CIRCUIT REF.
F100 1 5119019 SM FUSE F 1.5A 32V
Service Manual 2300 Level 1&2 Copyright 2003-2004 © Nokia Corporation
QTY PART NO PART NAME
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