The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
MRC 1000 and MRC 1100 are trademarks of NEXCOM International Co.,
Ltd. All other product names mentioned herein are registered trademarks of
their respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class B devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.
NEXCOM RoHS Environmental Policy and Status
Update
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm,
Mercury (Hg) < 0.1% or 1,000ppm, Cadmium (Cd) <
0.01% or 100ppm, Hexavalent Chromium (Cr6+) < 0.1%
or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or 1,000ppm, and
Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2006 will be RoHS compliant.
They will use the usual NEXCOM naming convention.
NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will
be free from defect in material and workmanship for 2 years, beginning on
the date of invoice by NEXCOM. HCP series products (Blade Server) which
are manufactured by NEXCOM are covered by a three year warranty period.
NEXCOM Return Merchandise Authorization (RMA)
▪ Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪ Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.
▪ Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
▪ Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
▪ Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
▪ Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪ Replace with 3rd party products if needed.
▪ If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪ Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
▪ If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
▪ Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.
Before installing and using the device, note the following precautions:
▪ Read all instructions carefully.
▪ Do not place the unit on an unstable surface, cart, or stand.
▪ Follow all warnings and cautions in this manual.
▪ When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪ A Philips screwdriver
▪ A flat-tipped screwdriver
▪ A grounding strap
▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!CAUTION!
Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
9F, Shuxiangxie, Xuefu Garden,
No.12 Section 1, South Yihuan Rd.,
Chengdu, 610061, China
Tel: +86-28-8523-0186
Fax: +86-28-8523-0186
Email: sales@nexcom.cn
www.nexcom.cn
Europe
Italy
NEXCOM ITALIA S.r.l
Via Gaudenzio Ferrari 29,
21047 Saronno (VA), Italia
Tel: +39 02 9628 0333
Fax: +39 02 9286 9215
Email: nexcomitalia@nexcom.eu
www.nexcomitalia.it
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire MK8 0AB,
United Kingdom
Tel: +44-1908-267121
Fax: +44-1908-262042
Email: sales.uk@nexcom.eu
www.nexcom.eu
Thank you for purchasing NEXCOM’s MRC 1000 mobile rugged computer. In this chapter, we will show you step by step how to get the MRC 1000 up and
running.
Overview
The MRC 1000 series is capable of wireless data communications using an 802.11a/b/g/n radio. Additional connectivity options include Bluetooth and GPS.
The MRC 1000 is a tablet-style computer with a 62-key QWERTY keyboard with number pad and features a 7" color display. The touch screen display supports
WVGA (800x480 resolution) and is available for either indoor or outdoor lighting. The keyboard is illuminated to facilitate use in dimly lit areas. A biometric
mouse is included for security and screen navigation. Available add on modules include a magnetic stripe card reader and a 2D imager.
The MRC 1000 provides the power and functionality of a desktop computer in a portable unit. The desktop dock, much like a docking port for a conventional
laptop, provides provisions for an external monitor and USB connections for devices such as a USB keyboard and mouse.
Note: Although the system supports both external AC power
and internal battery, we highly recommend that you use AC
power whenever you are powering-on MRC1000 for the first
time.
Using a power adapter other than the one included in the package may
damage both the battery and MRC1000.
1. Open the port cover on the left side of the MRC1000 to access the power
connector.
You can connect peripheral devices, such as a USB keyboard and mouse, as
well as other wireless devices using the USB ports on the right side of the
MRC 1000.
Connecting an Audio Device
The MRC1000 provides an external headset connection via an audio jack
connector under the left-hand port cover. You can insert the speaker or
headphone plug into the audio connector if needed.
Turning the MRC 1000 On
1. Press and hold the power button to turn on the MRC 1000.
Hold the stylus as if it were a pen or pencil. Touch an element on the screen
with the tip of the stylus then remove the stylus from the screen.
Using a stylus is similar to moving the mouse pointer then left-clicking icons
on a desktop computer screen.
A right click is generated by tapping the mouse icon, usually located in
the upper right hand corner of the screen. After tapping, the mouse icon
highlights the right button. The next touchscreen tap is treated as a right
click. The mouse icon returns to the left button highlighted so subsequent
taps are treated as left clicks.
Note: If the mouse icon is not displayed, this feature
can be enabled by tapping the PenMount icon in
the System Tray.
Calibrating Touch Screen
To calibrate the touch screen, tap Start > Programs > PenMount
Universal Driver > Utility > PenMount Control Panel to open PenMount
ControlPanel.
1. From PenMount Control Panel, highlight PenMount 6000 under the
Device tab. and tap Configure. The Device configuration screen will
open.
2. Tap the Calibrate tab and you will see two options:3. Touch the points as displayed onscreen using the pen.
Standard Calibration: Select this option to start 5 points Standard
Calibration.
Advanced Calibration: Select this option to use 9, 16, or 25 points to
calibrate the screen. Check Plot calibration data to enable touch panel
linearity comparison graph. The blue lines show linearity before calibration
and black lines show linearity after calibration.
The MRC 1000 contains a biometric mouse located right next to the keypad.
The biometric mouse performs two functions, security and screen navigation
(simulating a mouse). Use the F9 function key to toggle between the two
features.
Using the Keyboard
The keyboard has 62 keys, including a number pad. When using the
keyboard, some keys have multiple functions. The primary alpha or numeric
character is printed on the key.
Refer to Key Maps for 101-key keyboard equivalent key presses.
Sticky Keys
Alt, Ctl, Shift, Fn and Num Lck are sticky keys and function as described
below:
▪ Press key once and key stays sticky for next kestroke.▪ Press key and hold for a second and a half and the key stays sticky until
sticky key is pressed again. For example, press Num Lck once and Num
Lck stays ON, press it again and it turns OFF.
When the keyboard is not in use the keyboard backlight is off. Under normal
conditions, the keys are backlit with white light when the keyboard is in use.
The backlight for certain keys is blue when the modifier key is active. These
keys include:
• Fn
• CTL
• ALT
• SHIFT
The backlight for the NUM LCK key is amber when Num Lock is active.
Keyboard Help
Localized operating systems and the keyboard:
The MRC 1000 operating system is available in German, French, Spanish,
etc. If using a localized operating system, view the Region and language control panel to verify English (United States) has been chosen as the
primary keyboard language.
Adjusting Display Brightness
The display can be lightened or darkened by using the Fn key and the
keypad:
1. Hold the Fn key down for a few seconds until the Fn key remains
illuminated (sticky).
2. Press the 9 (brightness up) key to brighten the display.
3. Press the 3 (brightness down) key to darken the display.
The display brightness and darkness have nine levels. The display levels
are managed by the Windows operating system. The Fn key active sticky
mode takes precedence if the NumLck key is illuminated (sticky) during this
process.
The MRC 1000 comes pre-loaded with wireless LAN module, you can send
and receive signals to a WiFi network then synchronize files.
A wireless network can be added either when the network is detected
or by manually entering settings. Before doing these steps, determine if
authentication information is needed.
1. Right-click the wireless connection icon in the notification area.
2. Select one of the wireless connections and click Connect.
3. You will be prompted to enter a Security key for secure access. Contact
the network administrator for this key.
4. Enter the required Security key and then tap OK to connect. The wireless
connection will be negotiated and you will see the following screen.
The wireless connection icon in the notification area shows a connected
status whenever a wireless connection is present.
17
MRC 1000 Series User Manual
Chapter 3: Operating Your Tablet PC
Bluetooth Connection
The MRC 1000 comes with built-in Bluetooth functionality that allows you
to connect and communicate with other Bluetooth-enabled devices.
Setting up Bluetooth
Follow these instructions to set up a Bluetooth connection.
1. In notification area, tap the Bluetooth logo and select Add a Device.
2. Select Bluetooth device and tap Next to add Bluetooth device.
3. Select Next for both MRC 1000 and the bluetooth device after passkey
is confirmed.
4. The Bluetooth device is successfully added into MRC 1000.
5. To view Bluetooth device added, tap Show Bluetooth Devices.
3.5G Module Connection (Optional)
3G module is optional with MRC 1000. It allows networks based on
Universal Mobile Telecommunications System (UMTS) to have higher data
transfer speeds and capacity.
To use the 3G feature on your tablet PC, you need to install the 3G SIM card
and subscribe 3G service from your service provider or network operator.
Note: To install the SIM card, refer to Inserting SIM card section
in Chapter 2.
Setting Up 3G Module
1. Tap MRC 1000 driver >WWAN_Gobi2K >ConnectionManager R1.8> bin
to run the software.
2. Follow the given instructions to complete the installation.
5. The signal strength is indicated as well as the name of the mobile
network you are using. The screen also indicates the status of the device
and the connection signal strength.
GPS Connection (Optional)
The MRC 1100 has a built-in GPS Gobi2000 module by default.
You can install the third-part GPS navigation software to take advantage of
the GPS feature.
Setup Window Screenshot
1. Insert the Installation Disc into CD-ROM drive and execute the
“GpsViewEn” file (the file is also saved in C:\Utility\GPS_Utility).
2. When satellites are detected, their positions are shown on the map.
2D Barcode Scanner Features (Optional)
The MRC 1000 has optional 2D Barcode Scanner.
The MRC 1000 barcode decoder module contains a hybrid Symbol SE4500
bar code decoding engine and uses COM2 to be programmed.
Magnetic Stripe Reader Features (Optional)
The MRC 1000 has optional Magnetic Stripe Reader (MSR).
The MRC 1000 MSR uses COM3 and support Microsoft Windows OLE for
Point of Service (OPOS) / Unified Point of Service (UPOS).
The user will need to create a company-specific magnetic stripe reader Point
of Sale (POS) application.
The BIOS (Basic Input and Output System) Setup program is a menu driven
utility that enables you to make configuration changes to the table PC and
tailor it to suit your individual work needs. It is a ROM-based configuration
utility that displays the tablet PC’s configuration status and provides you with
a tool to set system parameters and identify the types of installed devices.
When to Configure the BIOS
▪ This program should be executed under the following conditions:
▪ When changing the system configuration
▪ When a configuration error is detected by the system and you are
prompted to make changes to the setup program
▪ When resetting the system clock
▪ When redefining the communication ports to prevent any conflicts
▪ When making changes to the Power Management configuration
▪ When changing the password or making other changes to the security
setup
Normally, CMOS setup is needed when the system hardware is not consistent
with the information contained in the CMOS RAM, whenever the CMOS
RAM has lost power, or the system features need to be changed.
Entering Setup
When the system is powered on, the BIOS will enter the Power-On Self
Test (POST) routines. These routines perform various diagnostic checks; if an
error is encountered, the error will be reported in one of two different ways:
▪ If the error occurs before the display device is initialized, a series of beeps
will be transmitted.
▪ If the error occurs after the display device is initialized, the screen will
display the error message.
Powering on the computer and immediately pressing <Del> allows you to
enter Setup. Another way to enter Setup is to power on the computer and
wait for the following message during the POST:
The items in this menu show the CPU-related information that the BIOS
automatically detects.
BIOS SETUP UTILITY
AdvancedBootSecurityExitMain
Congure advanced CPU settings
Module Version:3F.0D
Manufacturer:Intel
Intel(R) Atom(TM) CPU 2530 @ 1.60GHz
Frequency :1.59GHz
FSB Speed :533MHz
Cache L1 :24 KB
Cache L2 :512 KB
Ratio Actual Value:12
Max CPUID Value Limit
Execute-Disable Bit Capability
Hyper Threading Technology
Intel (R) SpeedStep(tm) tech
v02.62 (C)Copyright 1985-2007, American Megatrends, Inc.
[Disabled]
[Enabled]
[Enabled]
[Enabled]
Disabled for WindowsXP
←
Select Screen
↑↓
Select Item
+-
Change Option
F1
General Help
F10
Save and Exit
ESC
Exit
2.2.2 IDE Configuration
The items in this menu allow you to set or change the configuration for the
IDE devices installed in the system. Select the items then press <Enter> if you
want to configure the item.
BIOS SETUP UTILITY
AdvancedBootSecurityMain
IDE Conguration
► Primary IDE Master
► Primary IDE Slave
BIOS SETUP UTILITY
AdvancedBootSecurityMain
Primary IDE Master
Device :Hard Disk
Vendor :16GB ATA Flash Disk
Size :15.5GB
The onboard hardware monitor automatically detects and displays the CPU/
GPU temperature. Select ignored if you do not wish to display the detected
temperatures.
BIOS SETUP UTILITY
AdvancedBootSecurityMain
Hardware Health Conguration
CPU Temperature
System Temperature
+5V
+3.3V
CPU V-Core
Vin
:57°C/134°F
:49°C/120°F
:5.184 V
:3.349 V
:1.088 V
:19.008 V
2.2.4 KB Backlight Duration
The items in this menu allow you to set or change the duration for the
keyboard backlight. Select the items then press <Enter> to change the
duration.
BIOS SETUP UTILITY
AdvancedBootSecurityExitMain
Advanced Settings
WARNING: Setting wrong values in below sections may cause system to malfunction.
► CPU Configuration
► IDE Conguration
► MSR, Imager, Docking-stationConguration
► Hardware Health Conguration
► Boot Display Conguration
► USB Conguration
2. Line up the charging pins on the auxiliary battery with the charging pins
in the auxiliary battery connector bay.
3. Connect the auxiliary battery to the system using the captive screws in
the auxiliary battery.
Note: The MRC 1000 does not have an auxiliary battery
attached, the auxiliary battery connector cover is in place
to protect the Marathon auxiliary battery connector from
opening.
Repeat the above steps in reverse order to remove the battery.
27
MRC 1000 Series User Manual
Chapter 5: Expanding Your Tablet PC
External Battery Charger
The external battery charger allows you to charge your spare batteries. It
takes approximately 4 hours to change a fully depleted battery.
1. The 4 slots on the external battery charger allow charging of 4 batteries.
2. Insert the battery onto the charger. The battery will only fit in one way
and will easily plug into the slots as shown.
3. Plug the AC power cord into the nearest electrical outlet and then plug
the other end to the battery charger’s DC jack located at the rear of the
battery charger.
4. Off light indicates the battery is fully charged.
Yellow light indicates the battery is charging.
Red light indicates the battery is faulty.
28
MRC 1000 Series User Manual
Chapter 5: Expanding Your Tablet PC
Tablet PC Vehicle Docking Station
You can use the vehicle mounting assembly to secure the tablet PC vehicle
dock to the soft tire vehicle. The tablet PC attached to the docking station
can be transferred from the vehicle to another for easy portability. The
vehicle dock provides accessory attachment and power for the tablet PC.
Attach the MRC 1000 to the Vehicle Docking Station as shown below.
You can use the desktop docking stand to dock the tablet PC. When docked,
you can charge both the internal and external batteries or transfer data
from your tablet PC to another PC.
Attach the MRC 1000 to the Desktop Docking Station as shown below.