This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written consent from
NEXCOM International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice
and does not represent commitment from NEXCOM International Co., Ltd.
However, users may update their knowledge of any product in use by constantly checking its manual posted on our website: http://www.nexcom.
com. NEXCOM shall not be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use of any product, nor for any
infringements upon the rights of third parties, which may result from such
use. Any implied warranties of merchantability or fitness for any particular
purpose is also disclaimed.
Acknowledgements
MPPC 2120T/3220T is a trademark of NEXCOM International Co., Ltd. All
other product names mentioned herein are registered trademarks of their
respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class B devices
and describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area (domestic environment) is likely to cause harmful interference, in which case the user will be required to correct the interference
(take adequate measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable European Union (CE) directives if it has a CE marking. For computer systems to
remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital infrastructure. We are committed to providing green products
and services, which are compliant with European Union
RoHS (Restriction on Use of Hazardous Substance in Electronic Equipment)
directive 2002/95/EU, to be your trusted green partner and to protect our
environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg)
< 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent
Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) <
0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or
1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an
engineering and manufacturing task force in to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2006 will be RoHS compliant. They will use the usual NEXCOM naming convention.
1. NEXCOM makes products in accordance with the Industry standard and,
NEXCOM warrants that all her Industry-grade IPC and System products
will be free from defect in neither material nor workmanship for twentyfour (24) months from the day of invoice issued.
2. For NEXCOM Panel PC product lines (the APPC, MPPC series), they are
also guaranteed against defect in materials and workmanship for the
period of twenty-four (24) months in their motherboard design. For 3rd
party parts, it follows with original suppliers’ standard: 12 months for
battery pack and LCD, 24 months for adaptor / add on modules (including GSM module, RFID module, and antenna).
3. If NEXCOM determines customer’s warranty claim is valid, NEXCOM will
repair or replace product(s) without additional charge for parts and labor.
An extended Warranty Program will extend the warranty period of the
product accordingly.
Warranty Coverage
The warranty applies only to products manufactured or distributed by NEXCOM and her subsidiaries. This warranty covers all the products/shipments
except for:
1. Any claimed defect, products that have been repaired or modified by
persons who have not been authorized by NEXCOM or, products which
have been subjected to misuse, abuse, accident, improper installation, or
usage not in accordance with the product instruction. NEXCOM assumes
no liability as a consequence of such events under the term of this warranty.
One example is the replacement of Tablet’s or Hand-held’s LCD display
due to scratching stains or other degradation; these will not be covered
under this warranty.
2. Damages caused by customers’ delivery/shipping of the product or,
product failure resulted from electrical power/voltage shock, or, installation of parts/components which are not supplied/approved by NEXCOM
in advance.
3. Third-party products:
a. Software, such as the device drivers,
b. External devices such as HDD, printer, scanner, mouse, LCD panel,
battery, and so on,
c. Accessory/parts that were not approved by NEXCOM and,
d. Accessory/parts were added to products after they were shipped
a. It expires the warranted 24 months period from the day it was pur-
chased.
b. It had been altered by persons other than an authorized NEXCOM service
person or, which have been subjected to misuse, abuse, accident, or
improper installation.
c. It doesn’t have the original NEXCOM Serial Number labeling for NEX-
COM’s warranty period identification or, tracking.
RMA that NEXCOM has determined not to be covered by the warranty will
be charged the NEXCOM Standard Repair Fee for the repairing. If a RMA is
determined to be not repairable, customer will be notified and product(s)
may be returned to customer at their request; a minimum service fee may be
charged however.
For the RMA (Return Merchandise Authorization) shipment, customer is
responsible for packaging and shipping the product to the designated
NEXCOM service sites, with shipping charges prepaid by the customer. The
original NEXCOM shipping box should be used whenever possible. NEXCOM
shall pay for the return of the product to the customer’s location. In case of
expedited shipping request, an extra service charge shall be assessed and the
customer is responsible for this extra return shipping charge.
1. Customers should enclose the “NEXCOM RMA Service Form” with the
returned products.
2. Customers need to write down all the information related to the problem
on the “ NEXCOM RMA Service Form “ when applying for the RMA service; information will help to understand the problem, including the fault
description, on-screen messages, and pictures if possible.
3. Customers could send back the faulty product with or without the accessories and key parts such as the CPU and DIMM. If the key parts are
included, please be noted clearly within the return form. NEXCOM takes
no responsibility for the parts which are not listed in the return form.
4. Customers hold the responsibility to ensure that the packing of defective
products is durable enough to be resistant against further damage due to
the transportation; damage caused by transportation is treated as “ Out
of Warranty “ under our Warranty specification.
5. RMA product(s) returned by NEXCOM to any location other than the
customer registered delivery address will incur an extra shipping charge,
the customer is responsible for paying the extra shipping charges, duties,
and taxes of this shipment.
Product Repairing
1. NEXCOM will repair defective products covered under this limited warranty that are returned to NEXCOM; if products do prove to be defective,
they will be repaired during their warranty period unless other warranty
terms have been specified.
2. NEXCOM owns all parts removed from repaired products.
3. NEXCOM will use parts made by various manufacturers in performing the
repair.
4. The repaired products will be warranted subjected to the original warranty coverage and period only.
5. For products returned as defective but, proved to be no defect/fault after
the RMA process, NEXCOM reserves the right to claim for a NDF (No
Defect Found) Service Charge.
6. NEXCOM will issue RMA Report which included Repair Detailed Information to the customer when the defective products were repaired and
returned.
7. In addition to the above, NEXCOM may authorize Independent/Thirdparty suppliers to repair the defective products for NEXCOM.
Out Of Warranty Service
There will be a service charge from NEXCOM for the “Out Of Warranty”
product service; they are the Basic Diagnostic Service Fee and the Advanced
Component Replacement Fee respectively. And, if the product can not be repaired, NEXCOM will either return the product to the customer or, just scrap
it, followed by customer’s instruction.
1. Testing and Parts Replacement
NEXCOM will have the following Handling Charges for those OoW prod-
ucts that returned:
a. Basic Labor Cost and Testing Fee: as Table listed.
b. Parts Fee: NEXCOM will charge for main IC chipsets such as the N.B.,
S.B., Super-IO, LAN, Sound, Memory, and so on.
c. 3rd-party Device Fee: products replacement for CPU, DIMM, HDD,
Chassis, and UPS.
3. Out of Warranty “products will not be repaired without a signed PI from
the customer, the agreement of the repair process.
Add-on card, 3rd Party Device and board level repair cost higher than
new product prices, customer can abandon to sign PI to repair and,
please contact with sales to buy new products.
2. Out of Warranty product will have a three months warranty for the fixed
issues. If the product failed with different problem within 3 months, they
will still incur the service charge of “Out of Warranty”.
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent with these instructions or the instructions for accessory modules,
contact the supplier to find out how you can ensure that your computer
meets safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the described procedures only at an ESD workstation. If no such station is available, you can provide some ESD protection by wearing an antistatic wrist
strap and attaching it to a metal part of the computer chassis.
Safety Information
Before installing and using the device, note the following precautions:
▪ Read all instructions carefully. ▪ Do not place the unit on an unstable surface, cart, or stand. ▪ Follow all warnings and cautions in this manual. ▪ When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
▪ The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪ The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufactur-
er. Discard used batteries according to the manufacturer’s instructions.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep
small components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
• A Philips screwdriver
• A flat-tipped screwdriver
• A grounding strap
• An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended that you do not use needlenose pliers to disconnect connections
as these can damage the soft metal or plastic parts of the connectors.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near
the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping
it or letting it fall may cause damage.
7. Do not leave this equipment in either an unconditioned environment
or in a above 40
equipment.
8. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source is correct before connect-
ing the equipment to the power outlet.
10. Place the power cord in a way so that people will not step on it. Do
not place anything on top of the power cord. Use a power cord that
has been approved for use with the product and that it matches the
voltage and current marked on the product’s electrical range label.
The voltage and current rating of the cord must be greater than the
voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
o
C storage temperature as this may damage the
12. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
13. Never pour any liquid into an opening. This may cause fire or electrical shock.
14. Never open the equipment. For safety reasons, the equipment should
be opened only by qualified service personnel.
15. If one of the following situations arises, get the equipment checked
by service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
16. Do not place heavy objects on the equipment.
17. The unit uses a three-wire ground cable which is equipped with a
third pin to ground the unit and prevent electric shock. Do not defeat
the purpose of this pin. If your outlet does not support this kind of
plug, contact your electrician to replace your obsolete outlet.
18. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
19. The computer is provided with CD drives that comply with the appropriate safety standards including IEC 60825.
1. For the most updated information of NEXCOM products, visit NEXCOM’s website at www.nexcom.com.
2. For technical issues that require contacting our technical support team
or sales representative, please have the following information ready
before calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with
care.
2. Maintenance: to keep the unit clean, use only approved cleaning products or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Conventions Used in this Manual
Warning: Information about certain situations, which if not
observed, can cause personal injury. This will prevent injury to
yourself when performing a task.
Caution: Information to avoid damaging components or losing
data.
Note: Provides additional information to complete a task easily.
15F, No. 920, Chung-Cheng Rd., ZhongHe District,
New Taipei City, 23586,
Taiwan, R.O.C.
Tel: +886-2-8226-7786
Fax: +886-2-8226-7782
http://www.nexcom.com.tw
USA
NEXCOM USA
3758 Spinnaker Court Fremont,
CA, 94538, USA
Tel: +1-510-656-2248
Fax: +1-510-656-2158
http://www.nexcom.com
France
NEXCOM France
La Grande Arche-Paroi Nord, 92044 Paris La Défense, France
Tel: +33 (0)1 40 90 33 35
Fax: +33 (0)1 40 90 31 01
http://www.nexcom.eu
Germany
NEXCOM GmbH
Leopoldstraße Business Centre, Leopoldstraße 244,
80807 Munich, Germany
Tel: +49-89-208039-278
Fax: +49-89-208039-279
http://www.nexcom.eu
Italy
NEXCOM ITALIA S.r.l
Via Gaudenzio Ferrari 29,
21047 Saronno (VA), Italia
Tel: +39 02 9628 0333
Fax: +39 02 9619 8846
http://www.nexcom.eu
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue, Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: +44-1908-267121
Fax: +44-1908-262042
http://www.nexcom.eu
2F, Block 4, Venus Plaza, Building 21,
ZhongGuanCun Software Park, No. 8,
Dongbeiwang West Road, Haidian District,
Beijing, 100193, China
Tel: +86-10-8282-5880
Fax: +86-10-8282-5955
http://www.nexcom.cn
China-Shanghai Office
Room 1505, Greenland He Chuang Building,
No. 450 Caoyang Rd.,
Shanghai, 200062, China
Tel: +86-21-6150-8008
Fax: +86-21-3251-6358
http://www.nexcom.cn
China-Nanjing Office
Hall C, Block 17, Tian Xing Cui Lang Building,
No. 49 Yunnan North Rd.,
Nanjing, 210018, China
Tel: +86-25-8315-3486
Fax: +86-25-8315-3489
http://www.nexcom.cn
China-Wuhan Office
1-C1804/1805, Mingze Liwan,
No. 519 South Luoshi Rd., Hongshan District,
Wuhan, 430070, China
Tel: +86-27-8722-7400
Fax: +86-27-8722-7400
http://www.nexcom.cn
20%~80% relative humidity, non-condensing (MPPC 2120T)
10%~90% relative humidity, non-condensing (MPPC 3220T)
Limits to be at 90% RH at max 40°C (MPPC 3220T)
• Dimension:
506.4 x 300.6 x 64.7 mm (MPPC 2120T)
753 x 442.6 x 86.1 mm (MPPC 3220T)
This chapter describes the jumpers and connectors on the motherboard.
Note that information in this chapter applies to MPPC 2120T/3220T.
Before You Begin
• Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep
small components separated.
• Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
• A Philips screwdriver
• A flat-tipped screwdriver
• A set of jewelers Screwdrivers
• A grounding strap
• An anti-static pad
• Using your fingers can disconnect most of the connections. It is recom-
mended that you do not use needle-nosed pliers to disconnect connections as these can damage the soft metal or plastic parts of the connectors.
• Before working on internal components, make sure that the power
is off. Ground yourself before touching any internal components, by
touching a metal object. Static electricity can damage many of the electronic components. Humid environment tend to have less static electric-
ity than dry environments. A grounding strap is warranted whenever
danger of static electricity exists.
Precautions
Computer components and electronic circuit boards can be damaged by
discharges of static electricity. Working on the computers that are still connected to a power supply can be extremely dangerous.
Follow the guidelines below to avoid damage to your computer or yourself:
• Always disconnect the unit from the power outlet whenever you are
working inside the case.
• If possible, wear a grounded wrist strap when you are working inside
the computer case. Alternatively, discharge any static electricity by
touching the bare metal chassis of the unit case, or the bare metal body
of any other grounded appliance.
• Hold electronic circuit boards by the edges only. Do not touch the com-
ponents on the board unless it is necessary to do so. Don’t flex or stress
the circuit board.
• Leave all components inside the static-proof packaging that they
shipped with until they are ready for installation.
• Use correct screws and do not over tighten screws.
A jumper is the simplest kind of electric switch. It consists of two metal
pins and a cap. When setting the jumpers, ensure that the jumper caps are
placed on the correct pins. When the jumper cap is placed on both pins,
the jumper is short. If you remove the jumper cap, or place the jumper
cap on just one pin, the jumper is open.
Refer to the illustrations below for examples of what the 2-pin and 3-pin
jumpers look like when they are short (on) and open (off).