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N300 WiFi Range Extender
Model WN3000RP
User Manual
April 2014
202-11346-01
350 East Plumeria Drive
San Jose, CA 95134
USA
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N300 WiFi Range Extender
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website. For product updates and web support, visit
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc.
and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Get to Know Your Extender
Chapter 2 Install Your Extender
N300 WiFi Range Extender
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Extender Side and Bottom Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When to Use Your Extender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Place the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connect to an Existing WiFi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Find the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Extender WiFi Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cable a Computer or Device to the Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3 Manage the Extender Network and Settings
Log In to the Extender After Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Use the Setup Wizard to Connect the Extender to a Network. . . . . . . . . . . . . . 16
Add a WPS Client to the Extender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
View or Change Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
View or Change Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Set Up a Wireless Access List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set Up the Extender to Use a Static IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4 Monitor and Maintain the Extender
Back Up the Extender Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Restore Saved Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Return the Extender to Its Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Use the Factory Reset Button to Restore Factory Settings . . . . . . . . . . . . . . 25
Erase the Extender Settings and Return to Factory Settings. . . . . . . . . . . . . 26
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
View Wired and Wireless Network Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 5 FAQs and Troubleshooting
FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cannot Log In to the Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cannot Join the Extender WiFi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix A Supplemental Information
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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1. Get to Know Your Extender
1
This chapter covers the following topics:
• Front Panel
• Extender Side and Bottom Panels
• How the Extender Works
• When to Use Your Extender
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
Firmware updates with new features and bug fixes are made available from time to time on
downloadcenter.netgear.com. Some products can regularly check the site and download new
firmware, or you can check for and download new firmware manually. If the features or behavior
of your product does not match what is described in this guide, you might need to update your
firmware.
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Front Panel
The front panel has LEDs.
N300 WiFi Range Extender
Router
Arrow
LED
Router Link
LED
Power LED
WPS LED
Figure 1. Extender front panel
Table 1. LEDs
LED Description
Router Link LED
The connection between the extender and the router or access point.
• Solid green. Best connection.
• Solid amber. Good connection.
• Solid red. Poor connection.
• Off. No connection.
Client
Arrow
LED
Client Link
LED
Client Link LED
Power LED
WPS LED
Router Arrow and
Client Arrow
The connection between the extender and a computer or mobile device.
• Solid green. Best connection.
• Solid amber. Good connection.
• Solid red. Poor connection.
• Off. No connection.
• Solid amber. The extender is booting.
• Solid green. The
• Off. The
• Solid green. WiFi security is enabled (WPA or WPA2).
• Blinking green. A
• Off. WiFi security is not enabled.
If the Router Arrow or Client Arrow LED blinks, see Find the Best Location on
page 12. If no arrow LEDs are lit, the extender is in a good location.
extender is powered off.
extender is powered on.
WPS connection is in progress.
Get to Know Your Extender
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Extender Side and Bottom Panels
The side panel has buttons, and the bottom panel has the Factory Reset button and an
Ethernet port.
Power On/Off button
WPS button
Factory Reset button
Ethernet port
Figure 2. Extender side and bottom panels
How the Extender Works
The extender increases the distance of a WiFi network. The extender connects to your
network’s WiFi signal and it broadcasts its own WiFi signal. When you are too far away to
connect to your network’s WiFi signal, you can connect to an extender WiFi signal instead.
WiFi Range
Extender
Boosts the range of your
existing WiFi and creates
a stronger signal in
hard-to-reach areas.
Existing WiFi
Sometimes your router
does not provide the WiFi
coverage you need.
Figure 3. The extender WiFi signals reach areas outside of the range of your router
Get to Know Your Extender
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When to Use Your Extender
NETGEAR recommends that you connect to the extender only when your WiFi network
connection is poor. Data traffic routed through the extender is inherently slower than traffic
routed directly from the network.
Get to Know Your Extender
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2. Install Your Extender
This chapter covers the following topics:
• Place the Extender
• Find the Best Location
• Extender WiFi Performance
• Cable a Computer or Device to the Ethernet Port
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N300 WiFi Range Extender
Place the Extender
NETGEAR recommends that you place the extender near the router during initial setup. Then
move it farther away from the router as needed to increase the area that has a WiFi signal.
To place the extender:
1. Place your extender in the same room as your WiFi router
2. Plug the extender into an electrical outlet.
The Power LED
button.
lights green. If the Power LED does not light, press the Power
.
Connect to an Existing WiFi Network
To extend the range of your WiFi network, you must connect the extender to your existing
WiFi network. You can connect with WPS or with NETGEAR genie Smart Setup.
Connect with WPS
Wi-Fi Protected Setup (WPS) lets you connect the extender to a secure WiFi network without
typing the network name and password. The WPS button is a physical button on the router or
access point.
WPS does not support WEP network security. If you are using WEP security, see Connect
with NETGEAR genie Smart Setup on page 10.
To connect with WPS:
1. Press the WPS button on the side panel of the extender.
The WPS LED
2. Within two minutes, press the WPS button
The WPS LED on the extender lights solid green, the Router Link LED
the extender is connected to your existing WiFi network.
Note: If the Router Link LED does not light, try again. If it still does not light,
see Connect with NETGEAR genie Smart Setup on page 10.
3. On your computer or wireless device, find the new extender network name.
The extender’s wireless network name (SSID) changes to your existing WiFi network
name, with _EXT at the end of the name.
For example:
• Existing W
• New extended network name. MyNetworkName_EXT
blinks.
on your router or access point.
lights, and
iFi network name. MyNetworkName
Install Your Extender
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4. Connect your existing WiFi devices to the new extended network.
Use the same WiFi password that you use for your WiFi router.
5. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal.
The location that you choose must be within the range of your existing WiFi router
network.
6. Plug the extender into an electrical outlet and wait one minute.
The Power LED
lights green. If the Power LED does not light, press the Power
button.
7. Use the Router Link LED on the front panel to help you choose a spot where the
extender-to-router connection is optimal.
Connect with NETGEAR genie Smart Setup
You can use a web browser to connect to the extender and set it up.
To connect with the browser-based Smart Setup:
1. Use a WiFi network manager on a computer or mobile device to find and connect to the
extender WiFi network.
After the connection with the computer or mobile device is established, the Client Link
LED
2. Open a web browser window from the same computer or mobile device.
The browser takes you directly to NETGEAR genie smart setup.
Note: If you are not automatically directed to NETGEAR genie, launch a web
lights solid green.
browser and enter www.mywifiext.net in the address field. Enter
admin for the user name and password for the password.
3. Select a WiFi network to extend and click the Continue button.
4. In the Password field, type the network password (also called passphrase or security key)
and click the Continue button.
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5. In the Name field, type a name (SSID) for your new extender WiFi network and click the
Continue button.
Note: You can use the same security settings as your existing network by
selecting the check box.
The settings are applied and the following screen displays:
6. Use a WiFi network manager on the computer or mobile device to connect to the extender’s
newly created WiFi network.
7. Enter your password.
8. Select the check box and click the Continue button.
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9. Unplug the extender and move it to a new location closer to the area with a poor WiFi signal.
The location you choose must be within the range of your existing WiFi router network.
10. Plug the extender into an electrical outlet and wait one minute.
The Power LED
lights green. If the Power LED does not light, press the Power
button.
11. Use the Router Link LED on the front panel to help you choose a spot where the
extender-to-router connection is optimal.
Find the Best Location
If the WiFi signal is weak, the first time you join the extender network, an arrow LED blinks for
two minutes. If this happens, adjust the position of the extender. Use the following table to
understand the arrow LEDs.
Table 2. Arrow LEDs
Arrow LED State Action
No arrow LEDs are lit. No action is needed. The extender is in a good location.
Router arrow blinks. Move the extender closer to the router.
Client arrow blinks. Move the computer or mobile device closer to the extender.
Extender WiFi Performance
The extender LEDs indicate the strength of the extender’s WiFi connections. Use the
following table to understand the extender LEDs.
Table 3. WiFi Performance LEDs
LED Description
Router Link LED indicates the
strength of the WiFi signal between the
router and the extender
.
Client Link LED indicates the strength
of the WiFi signal between the extender
and the computer or mobile device.
The LEDs are color coded as follows:
• Green indicates the best connection.
• Amber indicates a good connection.
• Red indicates a poor connection.
An LED that is off indicates no WiFi connection
Install Your Extender
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Cable a Computer or Device to the Ethernet Port
You can use an Ethernet cable to connect a computer or device to the Ethernet port on the
extender. Here are some examples of when you might want to do this:
• You want to use a computer to log in to the extender to view or change its settings, but
you are having trouble connecting to the extender WiFi networks.
• Y
ou have already installed the extender and now you want to connect a device to the
extender’s Ethernet port.
To cable a computer to the extender Ethernet port:
1. Install the extender so that it is connected to your existing network with a WiFi link.
2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on
your computer
The computer connects to the extender. Your computer might display a message
notifying you of an Ethernet connection.
.
To cable a device to the extender Ethernet port:
1. Install the extender so that it is connected to your existing network with a WiFi link.
2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on
your device.
Extender
Blu-ray player
WiFi router
The device connects to the extender. Now, the device can access your existing network
through the extender.
Install Your Extender
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3. Manage the Extender Network and
Settings
This chapter covers the following topics:
• Log In to the Extender After Initial Setup
• Change the admin Password
• Use the Setup Wizard to Connect the Extender to a Network
• Add a WPS Client to the Extender Network
• View or Change Wireless Settings
• View or Change Advanced Wireless Settings
• Set Up a Wireless Access List
• Set Up the Extender to Use a Static IP Address
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N300 WiFi Range Extender
Log In to the Extender After Initial Setup
After installation, you can log in to the extender to view or change its settings.
To log in to the extender after the initial setup:
1. Connect a computer or mobile device to the extender
2. Launch a web browser and enter www
A login screen displays.
3. Enter admin for the user name and password for the password.
If your extender has an Internet connection, the extender automatically checks for new
firmware at the NETGEAR website.
The Status screen displays.
.mywifiext.net in the address field.
’s network.
Change the admin Password
The user name to access the extender is admin, and its default password is password.
NETGEAR strongly recommends that you set a more secure password.
To change the password for the extender:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and password for the password.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
Manage the Extender Network and Settings
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If you already changed the password and want to change it again, type your personalized
password.
4. Select Maintenance > Set Password.
5. Type the old password.
6. T
ype the new password twice.
7. Click the Apply button.
Your settings are saved.
Use the Setup Wizard to Connect the Extender to a Network
The first time that you use a browser to connect to the extender to install it, the NETGEAR
genie installation wizard displays. If you want to use a wizard to set up the extender again,
you can log in to the extender and use the Setup Wizard.
To use the Setup Wizard to connect the extender to a WiFi network:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and password for the password.
If you already changed the password, type your personalized password.
4. Select Setup W
The extender finds the wireless networks in your area and displays a list.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
izard.
Manage the Extender Network and Settings
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5. To select the network you want the extender to join, do one of the following:
• Select the radio button for the network.
• Select the Manually input my wireless SSID radio button and type the name of the
network.
6. Enter the security settings for the network that you selected.
7. Click the Continue button.
You are prompted to name the extender network.
By default, the extender network name is the same as the network that you selected with
_EXT at the end.
8. Either change the name or leave it as is, and click the Continue button.
The settings are applied to the extender.
Note: You can use the same security settings used in your existing network
by selecting the check box.
The settings are applied and the following screen displays:
9. Use a WiFi network manager on the computer or mobile device to connect to the extender’s
newly created WiFi network.
10. Enter your password.
Your computer or wireless device connects to the network.
Manage the Extender Network and Settings
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Add a WPS Client to the Extender Network
A WPS client is a computer or wireless device. WPS lets you add a wireless computer or
device to the extender’s WiFi network without typing the WiFi password. WPS does not
support WEP network security. If you are using WEP security, see
genie Smart Setup on page 10.
Note: For instructions about how to use the physical WPS button on the
extender, see Connect with WPS on page 9.
To add a WPS client:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. In the address field of your browser, enter http://www.mywifiext.net.
Connect with NETGEAR
A login screen displays.
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www.mywifiext.net in your browser.
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Add WPS Client.
5. Click the Next button.
6. Select a setup method:
• Push button. Click the WPS button on this screen.
• PIN Number. The screen adjusts. Enter the client security PIN, and click the Next
button.
7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi
network.
The WPS process automatically sets up your wireless computer with the network
password when it connects. The extender WPS screen displays a confirmation message.
View or Change Wireless Settings
Changing the wireless setting disconnects all computers or wireless devices from the WiFi
network. To reconnect to the WiFi network, you must use the new settings.
To view or change the wireless settings:
1. On your computer, launch a web browser.
2. In the address field of your browser, enter http://www.mywifiext.net.
Manage the Extender Network and Settings
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N300 WiFi Range Extender
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www.mywifiext.net in your browser.
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Setup > W
5. To change the network name, type a name in the Name (SSID) field.
6. T
o change the region, select the correct region from the Region list.
7. T
o change the WiFi security, select a radio button in the Security Options section.
8. T
o save your settings, click the Apply button.
If you changed the settings, the new settings take effect and computers and wireless
devices on the network are automatically disconnected.
ireless Settings.
View or Change Advanced Wireless Settings
Use care when changing the wireless settings. Incorrect settings might disable the extender’s
WiFi networks unexpectedly.
To view or change the advanced wireless settings:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
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4. Select Advanced > Wireless Settings.
All the check boxes are selected by default.
5. In the
• Enable W
• Enable SSID Broadcast. When this check box is selected, the extender broadcasts
• Keep Existing W
6. Click the Apply button.
Your settings are saved.
Advanced Wireless Settings section of the screen, select or clear the check boxes.
ireless Access Point. When this check box is selected, the extender
allows WiFi connections. Clearing this check box prevents wireless devices from
connecting to the extender. LAN devices can still connect to the extender over an
Ethernet cable.
its wireless network name (SSID). Clearing this check box hides the extender
network name. In such a situation, this network name does not display in a WiFi
network manager. A user who wants to join this hidden network must know its network
name.
ireless Settings. This check box is selected so that if you use WPS
to connect to the Extender WiFi network, its wireless network name stays the same
instead of changing to a new, randomly generated network name. NETGEAR
recommends that you leave this check box selected.
Set Up a Wireless Access List
By default, any wireless device that is configured with the correct network name (SSID) can
access the extender’s WiFi networks. For increased security, you can restrict access to the
extender’s WiFi networks so that only wireless devices with the MAC addresses that you add
to an access list can connect.
’s
Each network device has a MAC address, which is a unique 12-character physical address,
containing the hexadecimal characters 0–9, a–f, or
example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the wireless
device. If you do not have access to the label, you can display the MAC address using the
network configuration utilities of the computer. You might also find the MAC addresses on the
Network Devices screen (see View Wired and Wireless Network Devices on page 28).
Manage the Extender Network and Settings
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A–F only, and separated by colons (for
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N300 WiFi Range Extender
CAUTION:
If you use a wireless device to set up the access list, add your wireless
device to the access list. Otherwise, you are disconnected when you click
the Apply button. To avoid this situation, use a computer with a wired
connection to access the extender.
Before you enable the access list, you must add the MAC addresses of the wireless devices
that you want to grant access to the WiFi network of the extender
To set up and enable the access list:
.
1. On your computer
2. In the address field of your browser
, launch a web browser.
, enter http://www.mywifiext.net.
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
.mywifiext.net in your browser.
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Advanced > W
ireless Settings and click the Setup Access List button.
The Wireless Card Access List screen displays.
5. Click the Add button.
The screen adjusts.
6. In the Device Name field, type a name for the wireless device.
7. In the MAC Address field, type the MAC address of the wireless device.
8. Click the Apply button.
9. Above the Wireless Card
Access list, select the Turn Access Control On check box.
10. Click the Apply button.
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Now only computers and devices in the Wireless Card Access list can join the extender’s
WiFi networks.
Set Up the Extender to Use a Static IP Address
By default, the extender gets its IP address dynamically from the router in your network. This
is the most common setting and is suitable for most situations. You can set up the extender to
use a static IP address. You specify the static IP address and it always stays the same.
Working with a static IP address requires networking knowledge.
To specify a static IP address:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Setup > IP
5. Select the Use Static IP Address radio button and complete the static IP address fields.
6. Click the Apply button.
Your settings are saved.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
Address Setup.
Manage the Extender Network and Settings
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4. Monitor and Maintain the Extender
This chapter covers the following topics:
• Back Up the Extender Configuration
• Restore Saved Configuration Settings
• Return the Extender to Its Factory Settings
• Upgrade the Firmware
• View Wired and Wireless Network Devices
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Back Up the Extender Configuration
When the extender works correctly after initial setup, NETGEAR recommends that you back
up the extender configuration settings. After you have backed up the settings, if you change
the extender settings but are not content with the new settings, you can restore the
backed-up configuration settings.
To back up the extender configuration settings:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Maintenance > Backup Settings.
5. Click the Backup button.
Your browser extracts the configuration file from the extender.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
6. If you do not have your browser set up to save downloaded files automatically
you want to save the file.
A copy of the current settings is saved in the location you specified.
, locate where
Restore Saved Configuration Settings
You can restore the configuration file of the extender to a previously saved configuration file.
To restore the extender configuration settings:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
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N300 WiFi Range Extender
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
4. Select Maintenance > Backup Settings.
5. Click the Browse button.
6. Locate and select the previously saved backup file.
By default, the name of the backup file is NETGEAR_WN3000RP.cfg.
CAUTION:
After you click the Restore button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender
until it finishes restarting!
7. Click the Restore button.
A confirmation pop-up screen displays.
8. Confirm your decision.
The extender restarts. This process takes about one minute.
Return the Extender to Its Factory Settings
To reset the extender to factory default settings, you can use either the Factory Reset button
or the Erase feature. For information about the factory settings, see Factory Default Settings
on page 35.
Use the Factory Reset Button to Restore Factory Settings
CAUTION:
This process erases any settings that you have configured in the extender.
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N300 WiFi Range Extender
To restore factory settings:
1. Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks
amber.
Factoy
Reset
button
2. Release the button.
All the LEDs turn off for about three seconds.
The Power LED lights solid amber for about 30 seconds.
The Power LED
lights solid green.
The extender returns to its factory settings.
Erase the Extender Settings and Return to Factory Settings
CAUTION:
This process erases any settings that you have configured in the extender.
To erase the extender’s current settings:
1. On your computer
2. In the address field of your browser
, launch a web browser.
, enter http://www.mywifiext.net.
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
.mywifiext.net in your browser.
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
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N300 WiFi Range Extender
4. Select Maintenance > Backup Settings.
CAUTION:
After you click the Erase button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender
until it finishes restarting!
5. Click the Erase button.
A confirmation pop-up screen displays.
6. Confirm your decision.
The extender restarts. This process takes about one minute.
Upgrade the Firmware
Unless you changed the settings in the Firmware Upgrade screen previously , the extender is
set up to check for new firmware automatically when you log in. You can also check for new
firmware.
To check if new firmware is available and update the firmware:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
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4. Select Maintenance > Firmware Upgrade.
5. Click the Check button.
6. If new firmware is available, follow the onscreen prompts to download it onto your computer
Note: You might need to unzip the firmware file.
7. Click the Browse button.
8. Locate and select the new firmware file.
.
CAUTION:
After you click the Upload button, do not try to go online, turn off the
extender, shut down the computer, or do anything else to the extender until
it finishes restarting!
9. Click the Upload button.
The firmware update starts and the extender restarts.
minutes
This process takes a couple of
View Wired and Wireless Network Devices
You can view the active wired and wireless devices in both the extender network and the
network to which the extender is connected. If you do not recognize a wireless device, it
might be an intruder.
To view devices on the network:
1. On your computer
2. In the address field of your browser
Y ou are prompted to enter a user name and password. If you do not see the login prompt,
make sure to include http:// when you type http://www
, launch a web browser.
, enter http://www.mywifiext.net.
.mywifiext.net in your browser.
3. Type admin for the user name and type your password.
If you have not yet personalized your password, type password for the password.
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N300 WiFi Range Extender
4. Select Maintenance > Network Devices.
For each wired and wireless device, the IP address, device name, and MAC address
display.
5. (Optional) Click the Refresh button.
The screen is updated.
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5. FAQs and Troubleshooting
This chapter covers the following topics:
• FAQs
• Cannot Log In to the Extender
• Cannot Join the Extender WiFi Network
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FAQs
This section provides answers for difficulties you might experience with the extender.
1. Question. Will the extender work if I connect it to my wireless router with an Ethernet
cable?
Answer. No. The extender is designed to connect wirelessly to the router or access point.
2. Question. What are the user name and default password to log in to the extender?
Answer. If you are online at http://www.mywifiext.net, you can use the following user
name and password to log in:
• User name. admin
• Password. password
3. Question. The web browser setup keeps asking me for my network security key
(passphrase), and I am sure that I have entered the correct passphrase. What can I do?
Answer. The extender is probably placed at the borderline of the range covered by the
router or access point. For more information, see
Place the Extender on page 9.
If you are using WEP security, make sure that you are typing the wireless key in the
correct field.
4. Question. I am connected to NETGEAR_EXT and launched a browser. Why can’t I see the
web browser setup genie?
Answer. Try these troubleshooting steps:
• Make sure that your computer is set up to use DHCP (most are).
• Make sure that the Client Link LED is green and that you have a valid IP address.
• Relaunch the web browser and type www.mywifiext.net or www.mywifiext.com in
the address field of the web browser. Enter admin for the user name and password for
the password.
5. Question. Is seamless roaming supported? During a VoIP call, when I move to a different
location the call is dropped. What should I do?
Answer. No, the extender does not support seamless roaming. You might notice
performance issues if your network device (laptop, smartphone, or tablet) connects to a
different WiFi network. For example, you could connect to the extender WiFi network,
begin a call, and move to the location of your existing network. Your device automatically
connects to the network in your current location, which takes a few seconds. This might
cause your call to be dropped.To prevent this problem, decide which WiFi network you
want to use for your VoIP call, and stay within the range of that network.
6. Question. My router security is WEP, and I entered the wrong passphrase or security key
on the extender. I cannot access the extender anymore. What can I do?
Answer. The extender cannot detect if the WEP passphrase is correct. If you entered the
wrong passphrase, your wireless device cannot get the IP address from the extender.
You must reset the extender to the factory settings to get the IP address back.
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7. Question. I have enabled a wireless MAC filter (wireless access control or ACL) on my
wireless router. What should I do when installing the extender?
Answer. When the wireless device connects through the extender to your router
MAC address of the wireless device shown on the router is translated to another MAC
address. If your router's MAC filter is enabled, the wireless device connects to the
extender but cannot get an IP address from the extender and cannot access the Internet.
To allow the wireless device to receive an IP address from the extender and access the
Internet, you must provide the translated MAC address to the router.
To get the translated MAC address:
1. Disable the MAC filter on your router
2. T
urn on the extender and connect all of your wireless devices to the extender.
3. Make sure that the Router Link
4. Log in to the router and check the attached devices on the
screen.
5. Add any MAC addresses that begin with 02:0F:B5 to your router
.
LED remains lit.
Attached Devices or similar
’s MAC filter table.
Cannot Log In to the Extender
If you have trouble connecting to the extender, try to locate the source of the problem:
• Make sure that you use the correct user name and password to log in:
- User name. admin
- Password. password
• If your browser displays an error page, make sure that you include http:// when you type
http://www
you might not be able to connect.
• If you already set up the extender but can no longer connect to it with WiFi, check if the
Power LED
• If the extender is powered on but you cannot connect to the extender WiFi network, you
can use an Ethernet cable to connect your computer to the Ethernet port on the extender.
For more information, see Cable a Computer or Device to the Ethernet Port on page 13.
.mywifiext.net in the address field of your Internet browser. If you leave it out,
is off. If the Power LED does not light, press the Power button.
, the
Cannot Join the Extender WiFi Network
To join a WiFi network, you must know its network name (also called the SSID) so that you
can select it. If the network is secure, you must know the passphrase or key. If the extender
does not connect to the network that you select, the following message displays:
Connection was not established to the selected network.
If this situation occurs, the cause might be one of the following:
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N300 WiFi Range Extender
• You might have typed the network name, passphrase, or key incorrectly. Use the Setup
Wizard to select a WiFi network from the list with detected networks, and retype the
passphrase or key. The passphrase or key is case-sensitive. For example,
PASSWORD25 is not the same as Password25 or password25.
• If the extender cannot detect your WiFi network, check to see if your WiFi network is still
working. Make sure that the wireless router is turned on. If possible, move the extender
closer to the wireless router
• If the extender Router Link
.
LED is red, a poor wireless connection exists between
the wireless router and the extender. You can establish the best connection with a clear
line of sight between the extender and the wireless router
. Make sure that no physical
obstacles exist between the extender and the wireless router and try to move the
extender closer to the wireless router.
• When you use the Setup Wizard, it automatically checks to see if you have a working
Internet connection. If you cannot access the Internet with your computer or wireless
device, the Setup Wizard displays the following message:
You are not able to connect to the Internet. Click Continue to run through setup again to
connect to your network.
This message can display due to the following reasons:
- The extender cannot connect to the wireless router
- The extender cannot get an IP address from the wireless router
.
.
- The wireless router is not connected to the Internet.
Either run the Setup Wizard again or exit the Setup Wizard and try again later.
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A. Supplemental Information
This appendix includes the following sections:
• Factory Default Settings
• Technical Specifications
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N300 WiFi Range Extender
Factory Default Settings
The following table includes the factory settings for the extender. You can use the Factory
Reset button or the Erase feature to return the extender to these settings. (See Return the
Extender to Its Factory Settings on page 25.)
Table 4. Factory Settings
Feature Setting
Setup Wizard Enabled
Wireless communication Enabled
Wireless network names (SSID)s NETGEAR_EXT
Security Disabled
Transmission speed Auto
Country/region Varies by region
Operating mode 802.11n, 802.11g, 802.11b
Data rate Up to 300 Mbps
DHCP Client enabled
1. Maximum wireless signal rate (IEEE Standard 802.11). Actual throughput will vary. Network conditions and environmental
factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data
throughput rate.
1
Technical Specifications
The following table includes the product specifications.
Table 5. Technical specifications
Extender Specifications
Network protocol and standards
compatibility
Power consumption 100-240V ~0.1 A, 50-60 Hz
Data and routing protocols: TCP/IP, DHCP server and client, DNS relay
Physical specifications • Dimensions: 67 x 55 x 34 mm (2.64 x 2.17 x 1.34 in.)
• W
eight: 98 g (3.46 oz)
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N300 WiFi Range Extender
Table 5. Technical specifications (continued)
Extender Specifications
Environmental • Operating temperature: 32° to 140°F (0° to 40°C)
• Operating humidity: 90% maximum relative humidity,
noncondensing
• Electromagnetic emissions: Meets requirements of FCC Part 15
Class B.
Interface • Local: 10BASE-T, 100BASE-Tx, RJ-45
• 802.11n, 802.11g, 802.11b
Supplemental Information
36
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