Netgear WAX630 User Manual

User Manual
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point
WAX630
NETGEAR, Inc.
350 E. Plumeria DriveJune 2021 San Jose, CA 95134, USA202-12194-01
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Support and Community
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Do not use this device outdoors. The PoE port is intended for intra building connection only.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.June 2021202-12194-01
2

Contents

Chapter 1 Introduction
Additional documentation...................................................................9
About NETGEAR Insight......................................................................9
Chapter 2 Hardware Overview
Unpack the access point....................................................................11
Top panel with LEDs...........................................................................11
Hardware interfaces...........................................................................14
Access point label..............................................................................15
Safety instructions and warnings for an indoor access point........16
Chapter 3 Install the Access Point in Your Network and Access It for Initial Configuration
Position your access point for best performance...........................19
Set up and connect the access point to your network...................20
Connect to the access point for initial configuration.....................22
Connect over WiFi using the NETGEAR Insight app.................22
Connect over the Internet using the NETGEAR Insight Cloud
portal...............................................................................................24
Connect over WiFi to the local browser UI for initial
configuration..................................................................................25
Connect over the LAN to the local browser UI for initial
configuration..................................................................................30
Configure the access point offline using a directly connected
computer.........................................................................................35
Log in to the access point after initial setup....................................41
Dismiss a browser security warning.................................................42
Chapter 4 Install the Access Point in an Insight Instant Mesh WiFi Network
What are a root access point and an extender access point?......44
What is an Insight Instant Mesh WiFi network?...............................45
Requirements for placing an extender access point in a mesh WiFi
network................................................................................................46
Install the NETGEAR Insight app to manage an Insight Instant Mesh
WiFi network.......................................................................................47
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Connect the access point as an extender to a root access point..48 Connect over the Internet using the NETGEAR Insight Cloud
portal....................................................................................................51
Chapter 5 Manage the Basic WiFi Features for a WiFi network
Set up an open or secure WiFi network..........................................53
View or change the settings of a WiFi network...............................61
Remove a WiFi network.....................................................................62
Hide or broadcast the SSID for a WiFi network..............................63
Change the VLAN ID for a WiFi network.........................................64
Change the authentication and encryption for a WiFi network....65
Enable or disable PMF for a WiFi network......................................69
Disable or enable a WiFi network or set up a WiFi activity
schedule..............................................................................................70
Enable or disable band steering with 802.11k RRM and 802.11v
WiFi network management...............................................................72
Chapter 6 Manage the Basic Radio Features
Manage the basic WiFi settings for the radios................................75
Turn a radio on or off.........................................................................78
Change the WiFi mode for a radio...................................................79
Change the channel width for a radio.............................................81
Change the guard interval for a radio.............................................83
Change the output power for a radio..............................................84
Change the channel for a radio........................................................85
Manage Quality of Service for a WiFi radio.....................................86
Chapter 7 Set Up and Manage a Captive Portal
Set up a click-through captive portal for a WiFi network..............89
Set up an external captive portal for a WiFi network.....................92
Register and configure Facebook Wi-Fi for the access point.......95
Set up a Facebook Wi-Fi captive portal for a WiFi network..........97
Unregister the access point from Facebook Wi-Fi.........................98
Chapter 8 Manage Access and Security
Block specific URLs and keywords for Internet access................101
Manage user accounts.....................................................................103
Add a user account......................................................................103
Change the time-out period for a user session.......................104
Change the settings for a user account....................................105
Remove a user account...............................................................106
Manage local MAC access control lists.........................................107
Manually set up a MAC access control List...............................108
Import an existing MAC access control list..............................111
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Manage neighbor AP detection.....................................................114
Enable neighbor access point detection and move access points
to the Known AP List....................................................................115
Import an existing neighbor access point list in the Known AP
List..................................................................................................117
Set up RADIUS servers.....................................................................120
Chapter 9 Manage the Local Area Network and IP Settings
Disable the DHCP client and specify a fixed IP address..............124
Enable the DHCP client...................................................................125
Set the 802.1Q VLAN and management VLAN............................127
Set an existing domain name..........................................................129
Enable or disable Spanning Tree Protocol...................................130
Enable or disable the network integrity check function..............131
Enable or disable IGMP snooping.................................................132
Enable or disable Ethernet LLDP....................................................133
Enable or disable UPnP...................................................................134
Manage the link aggregation capability........................................135
Enable link aggregation for the LAN 2 port.............................136
Disable link aggregation for the LAN 2 port............................137
Chapter 10 Manage and Maintain the Access Point
Change the management mode to NETGEAR Insight or
Web-browser....................................................................................140
Change the country or region of operation..................................142
Change the admin user account password..................................143
Change the system name................................................................144
Specify a custom NTP server...........................................................145
Set the time zone..............................................................................146
Manage the syslog settings.............................................................147
Manage the firmware of the access point.....................................148
Let the access point check for new firmware and update the
firmware........................................................................................149
Manually download firmware and update the access point...150
Revert to the backup firmware...................................................152
Use an SFTP server to update the access point.......................153
Manage the configuration file of the access point.......................155
Back up the access point configuration....................................155
Restore the access point configuration.....................................156
Reboot the access point from the local browser UI.....................158
Schedule the access point to reboot.............................................159
Return the access point to its factory default settings.................160
Use the Reset button to reset the access point........................160
Use the local browser UI to reset the access point..................161
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Enable SNMP and manage the SNMP settings............................162
Manage the LEDs.............................................................................164
Chapter 11 Monitor the Access Point and the Network
Display the access point Internet, IP, and system settings..........167
Display the WiFi radio settings.......................................................170
Display unknown and known neighbor access points................174
Display client distribution, connected clients, and client trends.175 View WiFi and Ethernet traffic, traffic and ARP statistics, and channel
utilization...........................................................................................179
View or download tracked URLs.....................................................181
View, save, download, or clear the logs........................................183
View a WiFi bridge connection.......................................................185
View alarms and notifications.........................................................186
Chapter 12 Manage the Advanced WiFiFeatures for a WiFi network
Enable or disable client isolation for a WiFi network...................189
Enable or disable URL tracking for a WiFi network......................191
Change the format of the DHCP offer messages in a WiFi
network..............................................................................................192
Select a MAC ACL for a WiFi network...........................................193
Set bandwidth rate limits for a WiFi network................................195
Configure advanced rate selection for a WiFi network...............196
Chapter 13 Set up a WiFi Bridge
WiFi base station, WiFi repeater, and WiFi bridge requirements.202
Set up a WiFi bridge between access points................................203
Chapter 14 Manage the Advanced Radio Features
Manage the advanced WiFi settings for the radios.....................208
Manage the maximum number of clients for a radio..................211
Manage the broadcast and multicast settings for a radio...........212
Manage load balancing for the radios..........................................214
Manage sticky clients.......................................................................216
Manage the ARP proxy....................................................................218
Manage the amount of broadcast traffic.......................................219
Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................222
Check the Internet speed................................................................223
Quick tips for WiFi troubleshooting...............................................224
Troubleshoot with the LEDs............................................................225
Power/Cloud LED remains off....................................................226
Power/Cloud LED remains solid amber...................................227
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Power/Cloud LED is blinking amber slowly, continuously.....227
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................228
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................228
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................229
2.4G or 5G WLAN LED is off.......................................................230
The extender access point and root access point cannot
connect..............................................................................................230
Troubleshoot WiFi connectivity for a WiFi client device.............232
Troubleshoot Internet browsing.....................................................233
You cannot log in to the access point over a LAN connection....233
Changes are not saved....................................................................234
You enter the wrong password and can no longer log in to the
access point.......................................................................................234
Troubleshoot your network using the ping utility........................235
Test the LAN path to your access point....................................236
Test the path from your computer to a remote device...........236
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................239
Technical specifications...................................................................243
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................246
Mount the access point on a wall...................................................247
Mount the access point to a T-bar..................................................248
Unmount the access point...............................................................251
7
1

Introduction

This manual is for the NETGEAR Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point model WAX630.
Model WAX630, in this manual referred to as the access point, supports IEEE 802.11ax, twelve (4+4+4) streams of WiFi 6, and tri-band concurrent operation at 2.4 GHz, 5 GHz low band, and 5 GHz high band. The combined throughput is 6000 Mbps: 1200 Mbps at 2.4 GHz, 2400 Mbps at 5 GHz low band, and 2400 Mbps at 5 GHz high band.
The access point functions as a Power over Ethernet plus (PoE++) powered device (PD) in an existing network connected to a PoE++ switch that provides 802.3bt power (60W PoE++ power on the port that is connected to the access point). The access point also supports a power adapter for connection to a regular switch. Model WAX630 ships without a power adapter, and model WAX630PA ships with a power adapter. If you ordered model WAX630 but prefer to use the access point without a PoE++ connection, you can order a power adapter separately.
The PoE++ Ethernet port supports a high speed up to 2.5 Gbps. A second Ethernet LAN port supports a speed of 1 Gbps for a link aggregation (LAG) connection.
This chapter contains the following sections:
• Additional documentation
• About NETGEAR Insight
Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update the firmware.
Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network we mean an individual SSID or VAP.
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Additional documentation

The following documents are available at netgear.com/support/download/:
Installation guide
Data sheet
For information about the NETGEAR Insight app and the Insight Cloud portal, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.

About NETGEAR Insight

For NETGEAR Insight Premium and Insight Pro subscribers, the access point supports the NETGEAR Insight Cloud portal and Insight app:
Insight Cloud portal: Lets you configure and manage the access point through the
• portal of the Insight cloud-based management platform.
Insight app: Lets you configure and manage the access point from your iOS or
• Android mobile device and connects to the Insight cloud-based management
platform.
This user manual describes the local browser user interface (UI). For more information about NETGEAR Insight, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.
If you install the access point as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight Cloud portal and Insight app are masked out in the local browser UI. However, using the local browser UI, you can still manage the settings for certain features that might not yet be supported in Insight. For more information, visit the NETGEAR knowledge base at netgear.com/support/product/insight.aspx and search for What is Hybrid Management Mode.
User Manual9Introduction
2

Hardware Overview

The NETGEAR Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point model WAX630 is an indoor access point.
The chapter contains the following sections:
• Unpack the access point
• Top panel with LEDs
• Hardware interfaces
• Access point label
• Safety instructions and warnings for an indoor access point
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Unpack the access point

The package contains the following items:
NETGEAR WAX630 access point
Mounting plate
Metal bracket with T-bar, lock screw, and 4 short screws
3 tall screws and anchors for wall mounting
Installation guide
Note: Model WAX630 ships without a power adapter. Model WAX630PA ships with a power adapter (the type of power adapter varies by region). If you ordered model WAX630 but prefer to use the access point without a PoE++ connection, you can order a power adapter separately.
For information about the mounting options, see Mount the Access Point to a Wall or Ceiling on page 245.

Top panel with LEDs

The LEDs that provide the status of the access point are located on the top panel of the access point.
Figure 1. Top panel with LEDs
User Manual11Hardware Overview
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Table 1. LED descriptions
DescriptionColorLED Icon
Power/Cloud LED
Solid amber initially and then blinking amber slowly: The access point is starting or in the process of getting an IP address.
Solid green: The access point started up and functions either as a standalone access point or as an Insight discovered access point that is not connected to the Insight cloud-based management platform.
Solid blue: The access point functions in Insight mode and is connected to the Insight cloud-based management platform.
Blinking amber fast: The access point is updating firmware or is being reset to factory default settings.
Blinking multicolor: The access point is functioning in extender mode and the mesh setup is in progress.
Solid amber during operation: The PoE power that the access point received is not at the 802.3bt (PoE++) level.
Off: No power is supplied to the access point.
Solid green: A 2.5 Gbps Ethernet link is detected on the LAN 1 port.LAN 1 LED
Blinking green: 2.5 Gbps traffic activity is detected on the LAN 1
port.
Solid amber: An Ethernet link at a speed lower than 2.5 Gbps is detected on the LAN 1 port.
Blinking amber: Traffic activity at a speed lower than 2.5 Gbps is detected on the LAN 1 port.
Off: Either no Ethernet device is connected to the LAN 1 port or no Ethernet link is detected.
Solid green: A 1 Gbps Ethernet link is detected on the LAN 2 port.LAN 2 LED
Blinking green: 1 Gbps traffic activity is detected on the LAN 2 port.
Solid amber: An Ethernet link at a speed lower than 1 Gbps is
detected on the LAN 2 port.
Blinking amber: Traffic activity at a speed lower than 1 Gbps is detected on the LAN 2 port.
Off: Either no Ethernet device is connected to the LAN 1 port or no Ethernet link is detected.
User Manual12Hardware Overview
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Table 1. LED descriptions (Continued)
DescriptionColorLED Icon
2.4G WLAN LED
5G H WLAN LED
5G L WLAN LED
Solid green: The 2.4 GHz WiFi radio is on but no clients are connected.
Solid blue: One or more WLAN clients are connected to the 2.4 GHz WiFi radio.
Blinking blue: Traffic is detected on the 2.4 GHz WiFi radio.
Off: The 2.4 GHz WiFi radio is off.
Solid green: The 5 GHz high band WiFi radio is on but no clients are
connected.
Solid blue: One or more WLAN clients are connected to the 5 GHz high band WiFi radio.
Blinking blue: Traffic is detected on the 5 GHz high band WiFi radio.
Off: The 5 GHz high band WiFi radio is off.
Solid green: The 5 GHz low band WiFi radio is on but no clients are
connected.
Solid blue: One or more WLAN clients are connected to the 5 GHz low band WiFi radio.
Blinking blue: Traffic is detected on the 5 GHz low band WiFi radio.
Off: The 5 GHz low band WiFi radio is off.
Note: For information about troubleshooting with the LEDs, see Troubleshoot with the
LEDs on page 225.
User Manual13Hardware Overview
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Hardware interfaces

The bottom panel of the access point provides the DC power connector for an optional power adapter, LAN 1/PoE++ port, LAN 2 port, and Reset button.
Figure 2. Hardware interfaces
The bottom panel contains the following components:
DC power connector: If you do not use a PoE++ switch to provide power to the
• access point, connect an optional power adapter to the DC power connector.
LAN 1/PoE++ port: Use the LAN 1/PoE++ Gigabit Ethernet RJ-45 LAN port to
• connect the access point to a PoE++ switch, or if you use an optional power adapter, to a non-PoE switch. You must use the LAN 1/PoE++ port for the access point network connection. (Do not use the LAN 2 port for the network connection.) The LAN 1/PoE++ port supports Ethernet speeds up to 2.5 Gbps when connected to 2.5 Gbps equipment. Your Internet connection, modem, and switch all need to support a speed of 2.5 Gbps. If one of these components supports only 1 Gbps (which is a common speed), the access point LAN 1/PoE++ connection functions at 1 Gbps. For more information about the LAN 1/PoE++ port connection, see Set up and connect the access point to your network on page 20.
LAN 2 port: The LAN 2 port is a Gigabit Ethernet RJ-45 port that you can use to
• connect the access point to the same switch as the LAN 1 port for a link aggregation
(LAG) connection. The switch must be capable of supporting a LAG connection, which you must configure on the switch. For more information about setting up and enabling a LAG on the access point, see Manage the link aggregation capability on page 135.
Reset button: You can use the Reset button to restart the access point or to reset
• the access point to its factory default settings. To restart the access point, press the
Reset button for about two seconds. To reset the access point to factory default settings, press the Reset button for 10 seconds or longer.
User Manual14Hardware Overview
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Note: If you added the access point to a NETGEAR Insight network location, you
must first use the Insight app or Insight Cloud portal to remove the access point from your Insight network location before the factory default settings function of the Reset button is available. For more information, see Use the Reset button to reset the access point on page 160.

Access point label

The access point label on the bottom panel shows the QR code, serial number, MAC address, default WiFi network name (SSID), and network key (password) of the access point.
Figure 3. Access point label location
Figure 4. Access point label
User Manual15Hardware Overview
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Safety instructions and warnings for an indoor access point

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:
This product is designed for indoor use only in a temperature-controlled and
• humidity-controlled environment. Note the following:
-
For more information about the environment in which this product must operate, see the environmental specifications in the appendix or the data sheet.
-
If you want to connect the product over an Ethernet cable to a device located outdoors, the outdoor device must be properly grounded and surge protected, and you must install an Ethernet surge protector inline between the indoor product and the outdoor device. Failure to do so can damage the product.
-
Before connecting the product to outdoor cables or wired outdoor devices, see https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
Do not service the product except as explained in your product documentation.
• Some devices should never be opened.
If any of the following conditions occur, unplug the product from its power source,
• and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
adapter plug, or PoE Ethernet cable is damaged.
-
An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-
The product does not operate correctly when you follow the operating instructions.
Keep the product away from radiators and heat sources. Also, do not block cooling
• vents.
User Manual16Hardware Overview
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Do not spill food or liquids on your product components, and never operate the
• product in a wet environment. If the product gets wet, see the appropriate section in your troubleshooting guide, or contact your trained service provider.
Do not push any objects into the openings of your product. Doing so can cause fire
• or electric shock by shorting out interior components.
Use the product only with approved equipment.
If applicable to your product, allow the product to cool before removing covers or
• touching internal components.
Be sure that devices that are attached over Ethernet cables are electrically rated to
• operate with the power available in your location.
Depending on your product, use only the supplied power adapter or an Ethernet
• cable that provides PoE.
If your product uses a power adapter:
-
If you were not provided with a power adapter, contact your local NETGEAR reseller.
-
The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
To help prevent electric shock, plug any system and peripheral power cables into
• properly grounded power outlets.
If applicable to your product, the peripheral power cables are equipped with
• three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
Observe extension cable and power strip ratings. Make sure that the total ampere
• rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
To help protect your system from sudden, transient increases and decreases in
• electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Position system cables, power adapter cables, and PoE Ethernet cables carefully.
• Route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.
Do not modify power adapters, power adapter cables, or plugs. Consult a licensed
• electrician or your power company for site modifications.
Always follow your local and national wiring rules.
User Manual17Hardware Overview
3

Install the Access Point in Your Network and Access It for Initial Configuration

This chapter describes how you can install and access the access point in your network.
The chapter contains the following sections:
• Position your access point for best performance
• Set up and connect the access point to your network
• Connect to the access point for initial configuration
• Log in to the access point after initial setup
• Dismiss a browser security warning
IMPORTANT: This device must be professionally installed. It is the installer’s responsibility to follow local country regulations, including operations within legal frequency channels, output power, and DFS requirements. The vendor, reseller, or distributor is not responsible for illegal wireless operations. For more details, see the device’s terms and conditions.
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Position your access point for best performance

Before you install and mount your access point as described in the installation guide or an appendix to this manual, consider how you can position the access point for best performance.
If you are within the access point WiFi range, you can connect any of your WiFi devices to your WiFi network. The WiFi range can vary significantly depending on the physical placement of your access point. For example, the thickness and number of walls the WiFi signal passes through can limit the range.
Additionally, other WiFi devices in and around your office, home, yard, or campus, might affect your access point’s signal. WiFi devices can be other access point, routers, repeaters, WiFi range extenders, and any other devices that emit WiFi signals for network access.
Tips for positioning your access point:
Place your access point near the center of the area where your computers and other
• devices operate.
A line of sight between the access point and your WiFi devices is not required for good performance.
If you use a power adapter, make sure that the access point is within reach of an AC
• power outlet.
Place the access point in an elevated location, minimizing the number walls and
• ceilings between the access point and your other devices.
Place the access point away from electrical devices such as these:
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Bases of cordless phones
- 2.4 GHz and 5.8 GHz cordless phones
Place the access point away from large metal surfaces, large glass surfaces, insulated
• walls, and items such as these:
- Solid metal doors
- Aluminum studs
User Manual19Install the Access Point in Your Network and Access It for Initial Configuration
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
- Fish tanks
- Mirrors
- Brick
- Concrete
If you are using adjacent access points, use different radio frequency channels to reduce interference.

Set up and connect the access point to your network

You can connect the access point to a Power over Ethernet plus (PoE++) switch in your network. The switch must be connected to a network router that is connected to the Internet. If you use a PoE++ connection, the access point does not require a power adapter.
Note: Depending on the product ordered, the package might not include a power adapter. You power up the access point by connecting it to a PoE++ switch. If you ordered a package without a power adapter but do not want to use a PoE++ connection, you can still order a power adapter as an option.
The access point LAN 1/PoE++ port supports Ethernet speeds up to 2.5 Gbps. The following figure shows a NETGEAR MS510TXUP switch, which supports speeds of
2.5 Gbps and higher and can supply PoE++. To allow for this speed, your Internet connection, modem, and switch all need to support a speed of 2.5 Gbps. If one of these components supports only 1 Gbps (which is a common speed), the LAN connection functions also at 1 Gbps.
Network and Access It for Initial Configuration
User Manual20Install the Access Point in Your
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Figure 5. Set up the access point with a PoE++ connection to your network
To set up the access point with an Ethernet connection to your network:
1. Connect an Ethernet cable to the LAN 1/PoE++ port on the access point.
2.
Connect the other end of the Ethernet cable to a port on a switch that is connected to your network and to the Internet.
If you use a PoE++ switch, the switch port that is connected to access point must be able to supply 60W PoE++ power. The access point requires 802.3bt (PoE++) input.
Note: For optimal functioning, make sure that you use an 802.3bt (PoE++) switch and not an 802.3at (PoE+) or 802.3af (PoE) switch. If the Power LED remains solid amber after the access point started up, the access point might receive insufficient PoE power. For more information, see The access point functions as a PoE PD and the Power/Cloud LED remains solid amber on page 228.
While the access point is starting or in the process of getting an IP address from a DHCP server (or router functioning as a DHCP server) in your network, the Power/Cloud LED initially lights solid amber and then blinks amber slowly. After about two minutes, the Power/Cloud LED turns solid green or solid blue and the access point is ready for you to perform the initial configuration.
For information about accessing the access point for initial configuration, see Connect to the access point for initial configuration on page 22.
Network and Access It for Initial Configuration
User Manual21Install the Access Point in Your
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Connect to the access point for initial configuration

After you set up the access point, you can use several methods to connect to it for initial configuration.
You can use the NETGEAR Insight app on an iOS or Android mobile device, or use the Insight Cloud portal or the local browser UI.
The Insight app and the Insight Cloud portal provide ease of access and let you configure most features that are available on the access point. The local browser UI lets you configure all features.
For information about using the Insight app or the Insight Cloud portal, see one of the following sections:
Connect over WiFi using the NETGEAR Insight app on page 22
Connect over the Internet using the NETGEAR Insight Cloud portal on page 24
For information about using the local browser UI, see one of the following sections:
Connect over WiFi to the local browser UI for initial configuration on page 25
Connect over the LAN to the local browser UI for initial configuration on page 30
Note: If your network does not include a DHCP server (or a router that functions as a DHCP server) and you do not perform the initial configuration of the access point as described in one of these sections, you can connect only five clients to the access point and the access point can provide an IP address to only five clients. To prevent this situation, make sure that you perform the initial configuration of the access point.

Connect over WiFi using the NETGEAR Insight app

You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).
Network and Access It for Initial Configuration
User Manual22Install the Access Point in Your
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IMPORTANT: If you add the access point to a NETGEAR Insight network location and
manage the access point through the Insight app or Insight Cloud portal, the admin password for the access point changes. That is, the Insight network password for that location replaces the admin password. To access the local browser UI, you must then enter the Insight network password and not the admin password. If you later decide to remove the access point from the Insight network location or change the management mode to Web-browser mode (see Change the management mode to NETGEAR Insight or Web-browser on page 140), you must continue to use the Insight network password to access the local browser UI until you manually change the admin password on the access point.
For more information about the Insight app, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.
To connect to the access point over WiFi using an iOS or Android mobile device:
1.
On your mobile device, go to the app store, search for NETGEAR Insight, and download the Insight app.
2.
Connect your mobile device to the WiFi network of the access point. The default SSID is on the access point label on the bottom of the access point and
is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address. The default password is sharedsecret.
3. Launch the Insight app.
4.
If you do not have a NETGEAR account, tap Create NETGEAR Account and follow the onscreen instructions.
5.
Enter the email address and password for your account and tap LOG IN. After you log in to your account, the IP address of the access point displays in the
device list.
6.
Write down the access point IP address and save it for later use.
7.
To use the Insight app to configure and manage the access point, tap the access point and follow the prompts to register the access point and add it to an Insight network location.
Network and Access It for Initial Configuration
User Manual23Install the Access Point in Your
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Connect over the Internet using the NETGEAR Insight Cloud portal

The Insight Cloud portal is available for Insight Premium or Insight Pro subscribers. To use the NETGEAR Insight Cloud portal to configure and manage the access point, the access point must already be connected to the Internet.
IMPORTANT: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight app or Insight Cloud portal, the admin password for the access point changes. That is, after you add the access point to an Insight network location, the Insight network password for that location replaces the admin password. To access the local browser UI, you must then enter the Insight network password and not the admin password. If you later decide to remove the access point from the Insight network location or change the management mode to Web-browser mode (see Change the management mode to NETGEAR Insight or Web-browser on page 140), you must continue to use the Insight network password to access the local browser UI until you manually change the admin password on the access point.
For more information about the Insight Cloud portal and the configuration and management options that are available through the Insight Cloud portal, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.
To connect to the access point over the Internet through the Insight Cloud portal:
1. Visit insight.netgear.com.
The NETGEAR Account Login page displays.
2. Enter your Insight email address and password.
If you do have an Insight account, you can create one.
3. Click the Login button.
You can now add the access point to an Insight network location so that you can configure and manage the access point.
Network and Access It for Initial Configuration
User Manual24Install the Access Point in Your
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Connect over WiFi to the local browser UI for initial configuration

This section describes how to connect to the access point for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app) and complete the initial configuration.
To connect over WiFi to the local browser UI for initial configuration:
1.
From your computer or mobile device, connect over WiFi to the access point’s default WiFi network.
The default SSID is on the access point label on the bottom of the access point and is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address. The default password is sharedsecret.
2. On the computer or mobile device, launch a web browser and, in the address bar,
enter http://aplogin.net.
Note: You can use http://aplogin.net only during initial setup of the access point.
IMPORTANT: If your browser does not display the Day Zero login page, see the
following step.
3.
If your browser displays a security warning, dismiss the warning by doing one of the following:
Google Chrome: Click the ADVANCED link. Then, click the Proceed to x.x.x.x
(unsafe) link, in which x.x.x.x represents the domain name or IP address of the device.
Apple Safari: Click the Show Details button. Then, click the visit this website
• link. If a warning pop-up window displays, click the Visit Website button. If another pop-up window displays to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Network and Access It for Initial Configuration
User Manual25Install the Access Point in Your
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Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception
• button. In the pop-up window that displays, click the Confirm Security Exception button.
Microsoft Edge: Select Details > Go on to the webpage.
Microsoft Internet Explorer: Click the Continue to this website (not
recommended) link.
4.
Enter the access point user name and default password. The user name is admin. The default password is password. The user name and
password are case-sensitive.
5. Select the Web-browser radio button.
Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays. After you log in, the Dashboard page displays.
6.
Enter the settings that are described in the following table.
Network and Access It for Initial Configuration
User Manual26Install the Access Point in Your
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DescriptionSetting
Country/Region
Time Zone
DHCP Client
AP Name
From the menu, select the country and region in which the access point is operating.
Note: Make sure that the country is set to the location where the device is operating. You
are responsible for complying with the local, regional, and national regulations that are
set for channels, power levels, and frequency ranges.
Note: It might not be legal to operate the access point in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local government
agency.
From the menu, select the time zone for the country and region in which the access point
is operating.
By default, the DHCP client of the access point allows the access point to receive an IP
address from a DHCP server (or router that functions as a DHCP server) in your network.
To set up the access point with a static (fixed) IP address, do the following:
a. Select the Disable radio button.
Additional fields display.
b. Specify the IP address, IP subnet mask, IP address of the default gateway, and IP address
of the DNS server.
As an option, enter a new name for the access point. The name must contain alphanumeric
characters, must contain at least one alphabetical character, cannot be longer than 15
characters, and can contain hyphens but cannot start or end with a hyphen.
By default, the access point name is Netgearxxxxxx, in which xxxxxx represents the last six
hexadecimal digits of the access point’s MAC address.
AP Login New
Password
Enter a new admin password. This is the password that you must use to log in to the access
point’s local browser UI. (It is not the password that you use for WiFi access.)
The password must be 8 to 63 characters in length and must contain at least one uppercase
letter, one lowercase letter, and one number. The following special characters are allowed:
! @ # $ % ^ & * ( )
Save the password for future use.
Network and Access It for Initial Configuration
User Manual27Install the Access Point in Your
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(Continued)
DescriptionSetting
Enter exactly the same password that you entered in the AP Login New Password field.Confirm New
Password
SSID
7.
From the Authentication menu, select one of the following authentication types for
You cannot use the default SSID for regular operation. The default SSID is for setup only.
Enter a new name with a maximum of 32 characters. You can use a combination of
alphanumeric and special characters, except for quotation marks (") and a backslash (\).
the WiFi network, and, if applicable, set a new passphrase (network key or WiFi password) for the WiFi network:
Open: Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF)
• is automatically disabled. This setting does not provide any security and is not
appropriate for most situations. If you select Open from the menu, the Enhanced Open check box displays and the Allow Devices to Connect with Open check box can display:
-
Enhanced Open: If you select the Enhanced Open check box, the WiFi enhanced open feature is enabled. This feature is based on opportunistic wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory.
- Allow Clients to Authenticate using Legacy Open (OWE Transition Mode):
If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays. If you select this check box, the WiFi network can accept both clients that support the WiFi enhanced open feature and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you do not select this check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
WPA2 Personal: This option allows only WiFi clients that support WPA2 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA2. This option uses AES encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA2/WPA Personal: This option allows both WPA and WPA2 WiFi clients to
• connect to the SSID. This option uses TKIP and AES encryption. Broadcast packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA clients use TKIP
and WPA2 clients use AES. In the Passphrase field, enter a new passphrase for the WiFi network.
Network and Access It for Initial Configuration
User Manual28Install the Access Point in Your
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WPA3 Personal: This option allows only WiFi clients that support WPA3 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA3/WPA2 Personal: This option allows both WPA2 and WPA3 WiFi clients
• to connect to the SSID. This option uses AES and SAE encryption. WPA2 clients
use AES and WPA3 clients use SAE. In the Passphrase field, enter a new passphrase for the WiFi network.
Note: After you complete the setup process, you can set up WPA2 Enterprise or WPA3 Enterprise security with RADIUS servers. For more information, see Change the authentication and encryption for a WiFi network on page 65.
8. Click the Apply button. Your settings are saved. A pop-up window displays the IP address and the new WiFi
network and password (passphrase).
If you specified a static IP address, save the IP address information because you must enter the IP address when you log in again.
You are disconnected from the access point. If you changed the default country, the access point restarts.
9. Reconnect over WiFi to the access point’s WiFi network using the new SSID and passphrase that you just defined on the Day Zero Easy Setup page.
10.
Enter the access point IP address in the address bar of your browser. If you changed the IP address, enter the IP address that you specified in Step 6.
A login window displays.
11.
If your browser displays a security warning, dismiss the warning. For more information, see Step 3.
12. Enter the access point user name and password. The user name is admin. The password is the one that you just defined on the Day
Zero Easy Setup page. The user name and password are case-sensitive.
The Dashboard page displays. You can now customize the access point settings for your network environment.
Network and Access It for Initial Configuration
User Manual29Install the Access Point in Your
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Connect over the LAN to the local browser UI for initial configuration

The following procedure assumes that your network includes a DHCP server (or router that functions as a DHCP server) and that the access point and your computer are on the same LAN. By default, the access point functions as a DHCP client.
To connect over the LAN to the local browser UI for initial configuration:
1. To determine the IP address that the DHCP server assigned to the access point, access the DHCP server or use an IP network scanner.
If you use a Windows-based computer, launch File Explorer (or Windows Explorer), select Network from the Navigation pane, right-click the access point device icon, and select Properties to display the IP address.
Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
2. On the computer, launch a web browser and, in the address bar, enter the IP address that is assigned to the access point.
IMPORTANT: If your browser does not display the Day Zero login page, see the following step.
3.
If your browser displays a security warning, dismiss the warning by doing one of the following:
Google Chrome: Click the ADVANCED link. Then, click the Proceed to x.x.x.x
(unsafe) link, in which x.x.x.x represents the domain name or IP address of the device.
Apple Safari: Click the Show Details button. Then, click the visit this website
link. If a warning pop-up window displays, click the Visit Website button. If another pop-up window displays to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Network and Access It for Initial Configuration
User Manual30Install the Access Point in Your
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Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception
button. In the pop-up window that displays, click the Confirm Security Exception button.
Microsoft Edge: Select Details > Go on to the webpage.
Microsoft Internet Explorer: Click the Continue to this website (not
recommended) link.
4.
Enter the access point user name and default password. The user name is admin. The default password is password. The user name and
password are case-sensitive.
5. Select the Web-browser radio button.
Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays. After you log in, the Dashboard page displays.
6.
Enter the settings that are described in the following table.
Network and Access It for Initial Configuration
User Manual31Install the Access Point in Your
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DescriptionSetting
Country/Region
Time Zone
DHCP Client
AP Name
From the menu, select the country and region in which the access point is operating.
Note: Make sure that the country is set to the location where the device is operating. You
are responsible for complying with the local, regional, and national regulations that are
set for channels, power levels, and frequency ranges.
Note: It might not be legal to operate the access point in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local government
agency.
From the menu, select the time zone for the country and region in which the access point
is operating.
By default, the DHCP client of the access point allows the access point to receive an IP
address from a DHCP server (or router that functions as a DHCP server) in your network.
To set up the access point with a static (fixed) IP address, do the following:
a. Select the Disable radio button.
Additional fields display.
b. Specify the IP address, IP subnet mask, IP address of the default gateway, and IP address
of the DNS server.
As an option, enter a new name for the access point. The name must contain alphanumeric
characters, must contain at least one alphabetical character, cannot be longer than 15
characters, and can contain hyphens but cannot start or end with a hyphen.
By default, the access point name is Netgearxxxxxx, in which xxxxxx represents the last six
hexadecimal digits of the access point’s MAC address.
AP Login New
Password
Enter a new admin password. This is the password that you must use to log in to the access
point’s local browser UI. (It is not the password that you use for WiFi access.)
The password must be 8 to 63 characters in length and must contain at least one uppercase
letter, one lowercase letter, and one number. The following special characters are allowed:
! @ # $ % ^ & * ( )
Save the password for future use.
Network and Access It for Initial Configuration
User Manual32Install the Access Point in Your
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(Continued)
DescriptionSetting
Enter exactly the same password that you entered in the AP Login New Password field.Confirm New
Password
SSID
7.
From the Authentication menu, select one of the following authentication types for
You cannot use the default SSID for regular operation. The default SSID is for setup only.
Enter a new name with a maximum of 32 characters. You can use a combination of
alphanumeric and special characters, except for quotation marks (") and a backslash (\).
the WiFi network, and, if applicable, set a new passphrase (network key or WiFi password) for the WiFi network:
Open: Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF)
is automatically disabled. This setting does not provide any security and is not appropriate for most situations. If you select Open from the menu, the Enhanced Open check box displays and the Allow Devices to Connect with Open check box can display:
-
Enhanced Open: If you select the Enhanced Open check box, the WiFi enhanced open feature is enabled. This feature is based on opportunistic wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory.
- Allow Clients to Authenticate using Legacy Open (OWE Transition Mode): If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays. If you select this check box, the WiFi network can accept both clients that support the WiFi enhanced open feature and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you do not select this check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
WPA2 Personal: This option allows only WiFi clients that support WPA2 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA2. This option uses AES encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA2/WPA Personal: This option allows both WPA and WPA2 WiFi clients to
• connect to the SSID. This option uses TKIP and AES encryption. Broadcast packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA clients use TKIP
and WPA2 clients use AES. In the Passphrase field, enter a new passphrase for the WiFi network.
Network and Access It for Initial Configuration
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WPA3 Personal: This option allows only WiFi clients that support WPA3 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA3/WPA2 Personal: This option allows both WPA2 and WPA3 WiFi clients
• to connect to the SSID. This option uses AES and SAE encryption. WPA2 clients
use AES and WPA3 clients use SAE. In the Passphrase field, enter a new passphrase for the WiFi network.
Note: After you complete the setup process, you can set up WPA2 Enterprise or WPA3 Enterprise security with RADIUS servers. For more information, see Change the authentication and encryption for a WiFi network on page 65.
8. Click the Apply button. Your settings are saved. A pop-up window displays the IP address and the new WiFi
network and password (passphrase).
If you specified a static IP address, save the IP address information because you must enter the IP address when you log in again.
If you changed the default country, the access point restarts.
Note: Do not close the page!
After a short period, the Dashboard page displays automatically. If the Dashboard page does not display, for example, because you assigned a static IP address, see the next step.
You can now customize the access point settings for your network environment.
Network and Access It for Initial Configuration
User Manual34Install the Access Point in Your
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9.
If the Dashboard does not display automatically, do the following: a.
Take one of the following actions:
If you assigned a static IP address to the access point, enter the IP address
• that you specified in Step 6 in the address bar of the web browser.
If you did not assign a static IP address, reenter the IP address that is displayed
• in the address bar of the web browser. If that does not work, write down the IP address, close the web browser, launch the web browser again, and then reenter the IP address in the address bar of the web browser.
If you did not assign a static IP address and you closed the page so that you
• cannot see the IP address of the access point, use an IP scanner tool, use a network discovery tool, or access the DHCP server to discover the IP address of the access point in your network.
Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Then, launch a browser and enter the IP address in the address bar of the web browser.
A login window displays.
b.
If your browser displays a security warning, dismiss the warning. For more information, see Step 3.
c. Enter the access point user name and password.
The user name is admin. The password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive. The Dashboard page displays. You can now customize the access point settings for your network environment.

Configure the access point offline using a directly connected computer

You can take the access point offline (that is, disconnect it from your network), connect a computer through an Ethernet cable to the LAN 2 of the access point, and connect to the access point over its default IP address so that you can configure it offline. After you complete the configuration, you can bring the access point online.
Note: After you complete the offline configuration and install the access point in your network, make sure that you use the LAN 1/PoE++ port for your network connection. Even if you use a power adapter and therefore do not need a PoE++ connection to the access point, you must use the LAN 1/PoE++ port for your network connection.
User Manual35Install the Access Point in Your Network and Access It for Initial Configuration
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
To connect to the access point using a computer that is connected to a LAN 1/PoE++ port of the access point:
1.
Record the IP address and subnet mask of your computer so that you can reinstate these IP address settings later.
2. Temporarily change the IP address on your computer to 192.168.0.210 with
255.255.255.0 as the subnet mask. (You can actually use any IP address in the 192.168.0.2–192.168.0.254 range, with
the exception of IP address 192.168.0.100, which is the default IP address of the access point.)
For more information about changing the IP address on your computer, see the help or documentation for your computer.
3. Use an Ethernet cable to connect your computer to a LAN 1/PoE++ port on the
access point.
4. On the computer, launch a web browser and enter 192.168.0.100 in the address
bar.
IMPORTANT: If your browser does not display the Day Zero login page, see the following step.
5.
If your browser displays a security warning, dismiss the warning by doing one of the following:
Google Chrome: Click the ADVANCED link. Then, click the Proceed to x.x.x.x
(unsafe) link, in which x.x.x.x represents the domain name or IP address of the device.
Apple Safari: Click the Show Details button. Then, click the visit this website
• link. If a warning pop-up window displays, click the Visit Website button. If another pop-up window displays to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update
Setting button.
Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception
• button. In the pop-up window that displays, click the Confirm Security Exception button.
User Manual36Install the Access Point in Your Network and Access It for Initial Configuration
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
Microsoft Edge: Select Details > Go on to the webpage.
Microsoft Internet Explorer: Click the Continue to this website (not
recommended) link.
6.
Enter the access point user name and default password. The user name is admin. The default password is password. The user name and
password are case-sensitive.
7. Select the Web-browser radio button.
Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays. After you log in, the Dashboard page displays.
8.
Enter the settings that are described in the following table.
Network and Access It for Initial Configuration
User Manual37Install the Access Point in Your
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DescriptionSetting
Country/Region
Time Zone
DHCP Client
AP Name
From the menu, select the country and region in which the access point is operating.
Note: Make sure that the country is set to the location where the device is operating. You
are responsible for complying with the local, regional, and national regulations that are
set for channels, power levels, and frequency ranges.
Note: It might not be legal to operate the access point in a region other than the regions
listed in the menu. If your country or region is not listed, check with your local government
agency.
From the menu, select the time zone for the country and region in which the access point
is operating.
By default, the DHCP client of the access point allows the access point to receive an IP
address from a DHCP server (or router that functions as a DHCP server) in your network.
To set up the access point with a static (fixed) IP address, do the following:
a. Select the Disable radio button.
Additional fields display.
b. Specify the IP address, IP subnet mask, IP address of the default gateway, and IP address
of the DNS server.
As an option, enter a new name for the access point. The name must contain alphanumeric
characters, must contain at least one alphabetical character, cannot be longer than 15
characters, and can contain hyphens but cannot start or end with a hyphen.
By default, the access point name is Netgearxxxxxx, in which xxxxxx represents the last six
hexadecimal digits of the access point’s MAC address.
AP Login New
Password
Enter a new admin password. This is the password that you must use to log in to the access
point’s local browser UI. (It is not the password that you use for WiFi access.)
The password must be 8 to 63 characters in length and must contain at least one uppercase
letter, one lowercase letter, and one number. The following special characters are allowed:
! @ # $ % ^ & * ( )
Save the password for future use.
Network and Access It for Initial Configuration
User Manual38Install the Access Point in Your
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(Continued)
DescriptionSetting
Enter exactly the same password that you entered in the AP Login New Password field.Confirm New
Password
SSID
9.
From the Authentication menu, select one of the following authentication types for
You cannot use the default SSID for regular operation. The default SSID is for setup only.
Enter a new name with a maximum of 32 characters. You can use a combination of
alphanumeric and special characters, except for quotation marks (") and a backslash (\).
the WiFi network, and, if applicable, set a new passphrase (network key or WiFi password) for the WiFi network:
Open: Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF)
• is automatically disabled. This setting does not provide any security and is not
appropriate for most situations. If you select Open from the menu, the Enhanced Open check box displays and the Allow Devices to Connect with Open check box can display:
-
Enhanced Open: If you select the Enhanced Open check box, the WiFi enhanced open feature is enabled. This feature is based on opportunistic wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory.
- Allow Clients to Authenticate using Legacy Open (OWE Transition Mode):
If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays. If you select this check box, the WiFi network can accept both clients that support the WiFi enhanced open feature and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you do not select this check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
WPA2 Personal: This option allows only WiFi clients that support WPA2 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA2. This option uses AES encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA2/WPA Personal: This option allows both WPA and WPA2 WiFi clients to
• connect to the SSID. This option uses TKIP and AES encryption. Broadcast packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA clients use TKIP
and WPA2 clients use AES. In the Passphrase field, enter a new passphrase for the WiFi network.
Network and Access It for Initial Configuration
User Manual39Install the Access Point in Your
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WPA3 Personal: This option allows only WiFi clients that support WPA3 to
• connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
WPA3/WPA2 Personal: This option allows both WPA2 and WPA3 WiFi clients
• to connect to the SSID. This option uses AES and SAE encryption. WPA2 clients
use AES and WPA3 clients use SAE. In the Passphrase field, enter a new passphrase for the WiFi network.
Note: After you complete the setup process, you can set up WPA2 Enterprise or WPA3 Enterprise security with RADIUS servers. For more information, see Change the authentication and encryption for a WiFi network on page 65.
10. Click the Apply button. Your settings are saved. A pop-up window displays the IP address and the new WiFi
network and password (passphrase).
If you specified a static IP address, save the IP address information because you must enter the IP address when you log in again.
You are disconnected from the access point. If you changed the default country, the access point restarts.
11.
After a few minutes, if the login window does not display automatically, enter
192.168.0.100 in the address bar of your browser. If you changed the IP address, enter the IP address that you specified in Step 8.
A login window displays.
12.
If your browser does not display the login window but displays a security warning, dismiss the warning.
For more information, see Step 5.
13. Enter the access point user name and password. The user name is admin. The password is the one that you just defined on the Day
Zero Easy Setup page. The user name and password are case-sensitive.
The Dashboard page displays. You can now customize the access point settings for your network environment.
14.
After you complete the setup process, or both the setup and customization process, you can change the computer back to its original IP address settings.
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Log in to the access point after initial setup

After initial setup, the access point is ready for use and you can change the settings and monitor the traffic.
To log in to the access point’s local browser UI:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
The following figure shows the upper part of the Dashboard page.
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The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 166.

Dismiss a browser security warning

When you enter the IP address that is assigned to the access point in the address field of your browser, a security warning can display. This is normal. You can just dismiss the security warning.
To dismiss a browser security warning:
Google Chrome: Click the ADVANCED link. Then, click the Proceed to x.x.x.x
(unsafe) link, in which x.x.x.x represents the domain name or IP address of the device.
Apple Safari: Click the Show Details button. Then, click the visit this website link.
• If a warning pop-up window displays, click the Visit Website button. If another pop-up window displays to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.
Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception button.
• In the pop-up window that displays, click the Confirm Security Exception button.
Microsoft Edge: Select Details > Go on to the webpage.
Microsoft Internet Explorer: Click the Continue to this website (not
recommended) link.
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User Manual42Install the Access Point in Your
4

Install the Access Point in an Insight Instant Mesh WiFi Network

In addition to functioning as a regular standalone access point, the access point can function in an Insight Instant Mesh WiFi network as either a root access point or an extender access point.
This chapter describes how you can use the NETGEAR Insight app to connect the access point to a root access point and let it function as an extender access point in an Insight Instant Mesh WiFi network. The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers.
IMPORTANT: To set up the extender access point in a NETGEAR Insight Instant Mesh WiFi network with a connection to a root access point, you must use the NETGEAR Insight app. You cannot use the local browser UI to set up a mesh WiFi connection to a root access point.
For information about how you can manage and monitor the extender access point with the NETGEAR Insight app and Insight Cloud portal, visit netgear.com/insight and netgear.com/support/product/Insight.aspx. For knowledge base articles about NETGEAR Insight, visit netgear.com/support.
The chapter contains the following sections:
• What are a root access point and an extender access point?
• What is an Insight Instant Mesh WiFi network?
• Requirements for placing an extender access point in a mesh WiFi network
• Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
• Connect the access point as an extender to a root access point
• Connect over the Internet using the NETGEAR Insight Cloud portal
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What are a root access point and an extender access point?

The access point can function in an Insight Instant Mesh WiFi network as a root access point or and extender access point:
Root access point: A mesh-capable access point that is set up with a wired
• connection to your network and functions as a gateway to another mesh-capable
access point that functions as an extender. On the root access point, use the Ethernet port for the connection to your network. A root access point can service multiple extender access points simultaneously.
Extender access point: A mesh-capable access point that functions as an extender
• access point with a WiFi backhaul connection to a root access point that provides Internet connectivity. The extender access point is not connected to your network over a wired connection but over a WiFi connection.
Figure 6. Mesh network with an extender access point and a wired root access point
Number or Icon and Description
A root access point that is connected over Ethernet to a network switch.
An extender access point that is connected over a 5 GHz backhaul WiFi connection to the root access point.
A mobile phone with the Insight app or either a computer or a tablet with access to the Insight Cloud portal. The Insight app or Insight Cloud portal let you configure and manage the extender access point in the Insight Instant Mesh WiFi network.
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(Continued)
Number or Icon and Description
A network switch.
A network router that is connected to the Internet.
Broadcast in the 2.4 GHz radio band.
Broadcast in the 5 GHz high or low radio band.

What is an Insight Instant Mesh WiFi network?

A mesh WiFi network consists of at least one mesh-capable root access point and one or more extender access points that connect to the root access point over WiFi (see What are a root access point and an extender access point? on page 44). The root access point is connected over Ethernet to a router or Internet gateway and provides Internet access to its extender access points. The root access point and extender access points work together to cover a potentially large area with WiFi network, which is the mesh network.
A mesh network can be a good solution if you want to bring WiFi to the following environments:
Nearby rooms where cabling is not available (in line of sight and in range of the
• current WiFi reception)
Neighboring office buildings (in line of sight and in range of the current WiFi
• reception)
Any environment in which you cannot run cables
In the mesh WiFi network, the extender access point connects to the root access point over a WiFi connection and broadcasts (extends) the WiFi network to the WiFi clients:
Backhaul connection. The WiFi connection between the root access point and the
• extender access point is referred to as the backhaul connection.
Fronthaul connection. The WiFi connection between the extender access point
• and its WiFi clients is referred to as the fronthaul connection.
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In a NETGEAR Insight Instant Mesh WiFi network, you must use the Insight app to set up the mesh WiFi connection between the root access point and the extender access point. That is, you cannot do so through the local browser UI of either the root access point or the extender access point. In a network with multiple root access points, NETGEAR Insight automatically connects the extender access point to the root access point with the strongest WiFi signal.
Although the extender access point broadcasts the same WiFi network or networks as the root access point, you can also set up a WiFi network on the extender access point, which then can be broadcast by the root access point and other extender access points in the mesh network.
The access point can broadcast on the 5 GHz high and low bands (the preferred bands for the backhaul connection) and the 2.4 GHz band. Depending on the WiFi capability of the WiFi client, any band can provide the fronthaul connection.

Requirements for placing an extender access point in a mesh WiFi network

The following are the requirements for placing an extender access point in an Insight Instant Mesh WiFi network:
The existing WiFi network must include at least one mesh-capable access point that
runs the latest firmware version. On the root access point, use one Ethernet port for the connection to your network.
The extender access point must be within range of the WiFi signal of a root access
point so that it can sync with the root access point. For a reliable WiFi connection, place the extender access point less than 25 feet (7.5 m), in a line of sight with minimal obstacles from the closest root access point.
You must use the NETGEAR Insight app to install the extender access point in the
existing WiFi network.
The following NETGEAR access point models can function either as a root access point or as an extender access point:
WAX610
WAX610Y (Although this model can function as an extender access point, you can
power it through PoE only.)
WAX620
WAX630
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WAC564
WAC540
Note: In a mesh WiFi network with WAX610, WAX610Y, WAX620, or WAX630 models and WAC564 or WAC540 models, the WAC564 and WAC540 models must run firmware version 9.0 or a later version.
In the near future, more NETGEAR models might be added to the previous list.

Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network

Before you can add the access point to an Insight Instant Mesh WiFi network, you must install the NETGEAR Insight app on an iOS or Android mobile device. The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers.
For more information about the Insight app, visit netgear.com/insight and netgear.com/support/product/Insight.aspx. For knowledge base articles about NETGEAR Insight, visit netgear.com/support.
To install the Insight app:
1.
On your mobile device, go to the app store, search for NETGEAR Insight, and download the Insight app.
2. Launch the Insight app.
3.
If you do not have a NETGEAR account, tap Create NETGEAR Account and follow the onscreen instructions.
4.
Enter the email address and password for your account and tap LOG IN.
You can now set up the access point mesh WiFi connection (see Connect the access point as an extender to a root access point on page 48).
Insight Instant Mesh WiFi Network
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Connect the access point as an extender to a root access point

Use the NETGEAR Insight app to connect the access point as an extender to a root access point. The root access point must be set up with a wired connection to a router or Internet gateway so that the root access point can provide Internet connectivity to the extender access point.
Figure 7. Connect the extender access point to a wired root access point
Number or Icon and Description
A root access point that is connected over Ethernet to a network switch.
An extender access point that is connected over a 5 GHz backhaul WiFi connection to the root access point.
A mobile phone with the Insight app or either a computer or a tablet with access to the Insight Cloud portal. The Insight app or Insight Cloud portal let you configure and manage the extender access point in the Insight Instant Mesh WiFi network.
A network switch.
A network router that is connected to the Internet.
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(Continued)
Number or Icon and Description
Broadcast in the 2.4 GHz radio band.
Broadcast in the 5 GHz high or low radio band.
The extender access point can use any band to establish the backhaul connection to the root access point and the fronthaul connection to WiFi clients. However, after the backhaul connection is established, the extender access point automatically switches to the 5 GHz band as the preferred band for its backhaul connection. Using the NETGEAR Insight app, you can change the preferred band for the backhaul connection.
To use the NETGEAR Insight app to connect the extender access point to a root access point in an existing WiFi network:
1.
For a reliable WiFi connection, place the extender access point less than 25 feet (7.5 m), in a line of sight with minimal obstacles from the closest root access point.
2. Connect the extender access point to a power source. The Power/Cloud LED of the extender access point lights amber and then lights
green.
IMPORTANT: To prevent a network loop, connect the extender access point to a PoE++ switch that is not connected to the same network as the root access point or to the Internet. You can also use an optional power adapter.
3. Connect your smartphone to the existing WiFi network that includes one or more root access points.
4. Launch the Insight app and sign in to your NETGEAR account. In most situations, the Insight app detects the extender access point automatically.
This process might take a few minutes.
5.
Do one of the following:
Automatically detected: If the Insight app detects the extender access point
automatically, tap the extender access point and follow the onscreen instructions
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to add the extender access point to your Insight account and to an Insight network location.
Not automatically detected: If the Insight app does not detect the extender
access point automatically, do the following: a. Tap + in the upper-right corner.
b.
Manually add the extender access point to the Insight app using one of the following options:
- Scan the QR code.
- Scan the serial number bar code.
- Type in the serial number.
c. Follow the onscreen instructions to add the extender access point to your
Insight account and to an Insight network location.
The extender access point attempts to detect and connect to the root access point that provides the strongest WiFi signal in the Insight Instant Mesh WiFi network.
Note: The initial connection and configuration process might take up to 10 minutes. The extender access point might restart during the configuration process.
6.
Wait for the extender access point to go through the initial connection and configuration process and for the Power/Cloud LED to stop blinking amber, green, and blue and to light solid blue.
Note: The initial connection and configuration process might take up to 10 minutes. The extender access point might restart during the configuration process.
The Power/Cloud LED lights as follows during the initial connection and configuration process:
Blinking green: The extender access point is attempting to detect a root access
point.
Solid green: The extender access point is making its first connection with the
root access point that provides the strongest WiFi signal.
Blinking amber slowly: The extender access point is contacting the network
router or DHCP server to receive an IP address. If the Power/Cloud LED does not stop blinking amber, see Power/Cloud LED is blinking amber slowly, continuously on page 227.
Blinking amber, green, and blue: The extender access point is being configured
as a managed device in the Insight Instant Mesh WiFi network.
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If the Power/Cloud LED does not stop blinking amber, green, and blue, see Power/Cloud LED does not stop blinking amber, green, and blue on page 229.
When the configuration is complete, the Power/Cloud LED lights as follows:
Solid blue: The configuration is complete and the extender access point is ready
for operation. The extender access point functions in the Insight Instant Mesh WiFi network and is connected to the Insight cloud.
The extender access point is automatically configured to broadcast (extend) the root access point’s WiFi network.
If you are experiencing difficulty connecting the extender access point with a root access point, see The extender access point and root access point cannot connect on page
230.
For information about accessing, managing, and monitoring the extender access point with the NETGEAR Insight app and Insight Cloud portal, visit netgear.com/insight and netgear.com/support/product/Insight.aspx. For knowledge base articles about NETGEAR Insight, visit netgear.com/support.

Connect over the Internet using the NETGEAR Insight Cloud portal

The NETGEAR Insight Cloud portal is available for Insight Premium and Insight Pro subscribers.
After you install the access point in an Insight Instant Mesh WiFi network, you can use the Insight Cloud portal to configure, manage, and monitor the access point.
For more information about the Insight Cloud portal and the configuration and management options that are available through the Insight Cloud portal, visit netgear.com/insight and netgear.com/support/product/Insight.aspx. For knowledge base articles about NETGEAR Insight, visit netgear.com/support.
To connect to the access point over the Internet through the Insight Cloud portal:
1. Visit insight.netgear.com. The NETGEAR Account Login page displays.
2. Enter your Insight email address and password. If you do not own an Insight account, you can create one.
3. Click the Login button. You can now configure, manage, and monitor the access point.
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5

Manage the Basic WiFi Features for a WiFi network

The access point can support eight WiFi networks, each with its own unique WiFi settings, including WiFi security. This chapter describes how you can manage the basic WiFi features for a WiFi network.
For information about the advanced WiFi features for a WiFi network, see Manage the Advanced WiFi Features for a WiFi network on page 188.
Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network we mean an individual SSID or VAP.
The chapter includes the following sections:
• Set up an open or secure WiFi network
• View or change the settings of a WiFi network
• Remove a WiFi network
• Hide or broadcast the SSID for a WiFi network
• Change the VLAN ID for a WiFi network
• Change the authentication and encryption for a WiFi network
• Enable or disable PMF for a WiFi network
• Disable or enable a WiFi network or set up a WiFi activity schedule
• Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
Tip: If you want to change the settings of a WiFi network on the access point, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
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Set up an open or secure WiFi network

The access point provides one default SSID that is enabled by default and that broadcasts on the 2.4 GHz band, 5 GHz high band, and 5 GHz low band. This is the SSID that you were required to rename when you logged in to the access point for the first time. You can add more SSIDs: The access point can support a total of eight SSIDs.
The access point can simultaneously support the 2.4 GHz band for 802.11b/g/n/ax WiFi devices and the 5 GHz high and low bands for 802.11a/na/ac/ax WiFi devices.
SSID stands for service set identifier, which is the WiFi network name. When you create a new SSID, you are defining the settings for a new WiFi network or virtual access point (VAP). That means that the access point supports up to eight WiFi networks or VAPs.
If you plan to use WPA2 Enterprise security or WPA3 Enterprise security for your WiFi network, first set up RADIUS servers (see Set up RADIUS servers on page 120).
To set up a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select and add an SSID.
for a WiFi network
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5.
Click the + button to the left of Add SSID.
The previous figure shows SSID2 as an example.
6.
Specify the WiFi network name (SSID), select whether the SSID is broadcast, and specify the VLAN ID as described in the following table.
DescriptionSetting
Wireless
Network Name
(SSID)
Broadcast SSID
VLAN ID
The SSID is the WiFi network name of the VAP. Enter a name for the SSID with a maximum
of 32 characters. You can use a combination of alphanumeric and special characters, except
for quotation marks (") and a backslash (\).
For a WiFi device to be able to connect to the VAP, the SSID on the WiFi device must match
the SSID of the VAP.
By default, the VAP broadcasts its SSID so that WiFi clients can detect the SSID in their
scanned network lists. To turn off the SSID broadcast, select the No radio button.
Turning off the SSID broadcast provides additional WiFi security, but users must know the
SSID to be able to join the VAP.
You can enter the VLAN ID that must be associated with the VAP. By default, the VLAN ID is
1.
This VLAN ID is not the same as the 802.1Q VLAN ID that is used for the wired network (see
Set the 802.1Q VLAN and management VLAN on page 127).
for a WiFi network
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7.
Specify the WiFi security by selecting an option from the Authentication menu and, if applicable, by specifying a passphrase in the Passphrase field or selecting an option from the Encryption menu:
Open: A legacy open WiFi network does not provide any security. Any WiFi
device can join the network. We recommend that you do not use a legacy open WiFi network but configure WiFi security. However, a legacy open network might be appropriate for a WiFi hotspot. If you select Open from the Authentication menu, the Enhanced Open check box displays.
- Enhanced Open check box cleared: The WiFi network is a legacy open network without any security. This is the default option for an open network. Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF) is automatically disabled (see Step 9).
-
Enhanced Open check box selected: The WiFi enhanced open feature is enabled. This feature is based on opportunistic wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory (see Step 9). If you select the Enhanced Open check box, the Allow Devices to Connect with Open check box displays. If you select the Allow Devices to Connect with Open check box, the WiFi network can accept both clients that support the WiFi enhanced open feature and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you clear the Allow Devices to Connect with Open check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
WPA2 Personal: This option, which is the same as WPA2-PSK, is the default
• setting and uses AES encryption. This type of security enables only WiFi devices that support WPA2 to join the VAP. WPA2 provides a secure connection but some legacy WiFi devices do not detect WPA2 and support only WPA. If your network includes such older devices, select WPA2/WPA Personal authentication. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA2/WPA Personal: This option, which is the same as WPA2-PSK/WPA-PSK,
• enables WiFi devices that support either WPA2 or WPA to join the VAP. This option uses AES and TKIP encryption. WPA-PSK (which uses TKIP) is less secure than WPA2-PSK (which uses AES) and
limits the speed of WiFi devices to 54 Mbps. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
for a WiFi network
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WPA2 Enterprise: This enterprise-level security uses RADIUS for centralized
• Authentication, Authorization, and Accounting (AAA) management. For WPA2
Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 120). From the Encryption menu, select the data encryption mode:
-
TKIP + AES. This type of data encryption enables WiFi devices that support either WPA or WPA2 to join the access point’s WiFi network. This is the default mode.
-
AES. This type of data encryption provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. Therefore, if your network includes such older devices, select TKIP + AES encryption.
When you select WPA2 Enterprise authentication, the Dynamic VLAN radio buttons display:
-
Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS server does not do so, the clients are automatically assigned the VLAN ID that you configured for the SSID.
-
Disable: The clients are assigned the VLAN ID that you configured for the SSID. This is the default setting.
WPA3 Personal: This option is the most secure personal authentication option.
• WPA3 uses SAE encryption and enables only WiFi devices that support WPA3
to join the VAP. If you select this option, 802.11w (PMF) is automatically set to mandatory (see Step 9). WPA3 provides a secure connection but some legacy WiFi devices do not detect WPA3 and support only WPA2. If your network also includes WPA2 devices, select WPA3/WPA2 Personal authentication. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3/WPA2 Personal: This option, which is the same as WPA3/WPA2-PSK,
• enables WiFi devices that support either WPA3 or WPA2 to join the VAP. This option uses SAE and AES encryption. WPA2-PSK (which uses AES) is less secure than WPA3 (which uses SAE).
In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3 Enterprise: This enterprise-level security uses RADIUS for centralized
• Authentication, Authorization, and Accounting (AAA) management. For WPA3
Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS
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servers on page 120). If you select this option, 802.11w (PMF) is automatically set to mandatory (see Step 9). When you select WPA3 Enterprise security, the encryption is automatically set to GCMP256, which is a 256-bit encryption protocol. When you select WPA3 Enterprise authentication, the Dynamic VLAN radio buttons display:
-
Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS server does not do so, the clients are automatically assigned the VLAN ID that you configured for the SSID.
-
Disable: The clients are assigned the VLAN ID that you configured for the SSID. This is the default setting.
8. Optionally, disable the WiFi broadcast or set up a WiFi activity schedule by selecting one of the following radio buttons:
Always ON: When you set up an SSID, you are creating a new VAP. By default,
the new VAP is enabled and the Always ON radio button is selected.
Always OFF: Select this radio button to set up the SSID but temporarily disable
the VAP.
Custom: Select this radio button to set up a broadcast schedule. An icon displays
to the right of the radio button. Do the following: a. Click the icon next to the radio button.
A pop-up window displays.
b.
Either select a predefined time from the Preset menu or select custom time blocks by clicking the time blocks. A blue color for a time block indicates that the VAP will be enabled (on). A gray color for a time block indicates that the VAP will be disabled (off).
c. Click the Done button.
The pop-up window closes.
For each SSID, you can create a single custom schedule. In that schedule, for each day from 12:00 a.m. to 11:59 p.m., you specify the time or times that the VAP is disabled.
9. Optionally, enable 802.11w Protected Management Frames (PMF). Protected Management Frames (PMF), according to the 802.11w standard, is a
security feature that protects unicast and multicast management frames from being intercepted and changed for malicious purposes. The type of authentication that
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you select determines if this feature is mandatory, optional, disabled. You can also set it manually.
Mandatory: This option requires devices to use PMF. Devices that do not support
PMF cannot connect to the WiFi network. If you select Enhanced Open authentication, WPA3 Personal authentication, or WPA3 Enterprise authentication, the radio button for PMF is set to Mandatory, and you cannot change it.
Optional: This option lets the access point automatically activate PMF based on
whether devices can support PMF. If you select WPA3/WPA2 Personal authentication, the radio button for PMF is set to Optional, but you can change it.
Disable: This option disables PMF. If you select Open, WPA2 Personal,
WPA2/WPA Personal, or WPA2 Enterprise authentication, the radio button for PMF is set to Disabled, but you can change it (except for Open authentication).
10. Optionally, select a single radio band only. Select a radio button for a single band (2.4 GHz or 5 GHz) or keep the default
selection. By default, the Both radio button is selected, which lets the access point broadcast the SSID on the 2.4 GHz band and both 5 GHz bands (the high band and the low band).
11. Optionally, enable band steering with 802.11k radio resource management (RRM) and 802.11v WiFi network management.
By default, band steering with 802.11k RRM and 802.11v WiFi network management is disabled for the VAP.
To enable band steering with 802.11k RRM and 802.11v WiFi network management, select the Enable radio button. Doing so allows the access point, under certain channel conditions, to steer WiFi devices that are dual-band capable to the 2.4 GHz band or 5 GHz bands of the VAP. Compared to the 2.4 GHz band, generally more channels and bandwidth are available in the 5 GHz bands, causing less interference and allowing for a better user experience.
802.11k RRM and 802.11v WiFi network management affect the network in the following ways:
802.11k RRM: This feature lets the access point and 802.11k-aware clients
dynamically measure the available radio resources. In an 802.11k-enabled network, access points and clients can send neighbor reports, beacon reports, and link measurement reports to each other, allowing 802.11k-aware clients to automatically select the best access point for initial connection or for roaming.
802.11v WiFi network management: This feature lets the access point steer
its WiFi clients to the 2.4 GHz band or 5 GHz bands, based on the access point’s channel load.
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The access point sets the received signal strength indicator (RSSI) threshold automatically. (That is, you cannot configure the RSSI threshold manually.)
12.
To configure client isolation, configure URL tracking, configure if a DHCP Offer message is unicast or broadcast, or do all of this, scroll down and click the > Advanced tab.
13.
Optionally, configure WiFi client isolation. By default, client isolation is disabled for the VAP, and the Disable radio button is
selected. To block communication between WiFi clients that are associated with the same SSID or different SSIDs on the access point, select the Enable radio button.
When you select the Enable radio button, the following check boxes display:
Allow Access to AP UI: If the management VLAN and WiFi network VLAN are
identical (by default, both are VLAN 1) and you enable client isolation, the Allow Access to AP UI check box displays. By default, this check box is selected, allowing an admin user to access the local browser UI over the WiFi network. If you clear the Allow Access to AP UI check box, an admin user cannot access the local browser UI over the WiFi network. If the management VLAN and WiFi network VLAN are identical (which they are by default), an admin user can always access the local browser UI over a wired network connection.
Allow access to devices listed below: You can specify static IP addresses or
domains (that resolve to static IP addresses) of network devices that are exempt from isolation so that clients are allowed to reach them. For more information, see Enable or disable client isolation for a WiFi network on page 189.
14. Optionally, enable URL tracking. By default, URL tracking is disabled, and the Disable radio button is selected. To
enable URL tracking for all URLs that are requested by WiFi clients that are connected to the SSID, select the Enable radio button.
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For information about how to view the tracked URLs per SSID or per WiFi client, see View or download tracked URLs on page 181.
15.
Optionally, change the DHCP Offer message settings. When a device tries to associate with the WiFi network and negotiates an IP address,
the access point converts the broadcast DHCP offer message that it receives from the DHCP server to a unicast message, and forwards it to the device. This is the default option (that is, the Enable radio button is selected). To disable this option so that the access point does not convert the broadcast DHCP offer messages to unicast messages, select the Disable radio button.
16.
To configure a captive portal, a MAC ACL, and bandwidth rate limits, see the information in the following sections:
Set Up and Manage a Captive Portal on page 88
Manage local MAC access control lists on page 107 and Select a MAC ACL for a
WiFi network on page 193
Set bandwidth rate limits for a WiFi network on page 195
Although you could also configure these features while you set up a WiFi network, these features are more complicated and therefore described separately.
17.
To configure advance rate selection, see Configure advanced rate selection for a WiFi network on page 196.
18. Click the Apply button. Your settings are saved.
19. Make sure that you can connect to the new WiFi network. If you cannot connect to the new WiFi network, check the following:
If your WiFi-enabled computer or mobile device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the correct WiFi network. Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
If your WiFi-enabled computer or mobile device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled computer or mobile device to match the current settings for your network.
Does your WiFi device display as a connected client? (See Display client
distribution, connected clients, and client trends on page 175.) If it does, it is connected to the network.
Are you using the correct WiFi network name (SSID) and password?
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If the WiFi authentication and encryption is set to WPA3 Personal, make sure that the WiFi adapter device driver is updated to the latest version on your WiFi-enabled computer or mobile device.

View or change the settings of a WiFi network

You can view or change the settings of the default WiFi network (SSID or VAP) or any custom WiFi network.
To view or change the settings of a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6.
Change the settings of the WiFi network as needed. For detailed descriptions of the settings, see Set up an open or secure WiFi network
on page 53.
7.
If you made changes, click the Apply button.
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Your settings are saved.
8.
If you made changes, make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
If your WiFi-enabled computer or mobile device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the correct WiFi network. Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
If your WiFi-enabled computer or mobile device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled computer or mobile device to match the current settings for your network.
Does your WiFi device display as a connected client? (See Display client
distribution, connected clients, and client trends on page 175.) If it does, it is connected to the network.
Are you using the correct WiFi network name (SSID) and password?

Remove a WiFi network

You can remove a custom WiFi network (SSID or VAP) that you no longer need. You cannot remove the default WiFi network.
To remove a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
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The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the trash can icon to the right of the SSID. A warning pop-up window displays.
6. Click the Delete button. The pop-window closes and the WiFi network is removed.

Hide or broadcast the SSID for a WiFi network

By default, a WiFi network (SSID or VAP) broadcasts its network name (also referred to as the SSID) so that WiFi clients can detect the SSID in their scanned network lists. For additional security, you can turn off the SSID broadcast and hide the SSID so that users must know the SSID to be able to join the WiFi network.
Note: If you set up a wireless distribution system (WDS; see Set up a WiFi Bridge on page 201), you must keep the SSID broadcast enabled.
To hide or broadcast the network name for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
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The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6.
Under Broadcast SSID, select one of the following radio buttons:
No: The SSID is hidden for the WiFi network.
Yes: The SSID is broadcast for the WiFi network.
7. Click the Apply button. Your settings are saved.

Change the VLAN ID for a WiFi network

The VLAN ID for a WiFi network is not the same as the 802.1Q VLAN ID that is used for the wired network (see Set the 802.1Q VLAN and management VLAN on page 127).
CAUTION: Before you change the VLAN ID, be sure that the VLAN is configured on
the network switch and the DHCP server and that the access point and its clients can get IP addresses over the new VLAN.
To change the VLAN ID for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the
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Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6.
In the VLAN ID field, enter a ID (that is, a number). By default, the VLAN ID for a WiFi network is 1.
7. Click the Apply button. Your settings are saved.

Change the authentication and encryption for a WiFi network

You can change the authentication and encryption of the default WiFi network (SSID or VAP) or any custom WiFi network.
Before you change the authentication and encryption, consider the types of clients that must be able to connect to the WiFi network. WPA3 provides a more secure connection than WPA2, but many WiFi devices might not yet detect WPA3 and support only WPA2. Similarly, WPA2 provides a more secure connection than WPA, but some legacy WiFi devices do not detect WPA2 and support only WPA.
If you plan to use WPA2 Enterprise security or WPA3 Enterprise security for your WiFi network, first set up RADIUS servers (see Set up RADIUS servers on page 120).
To change the authentication and encryption for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
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3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select and add an SSID.
5.
Click the + button to the left of Add SSID. The settings for the selected SSID display.
6.
From the Authentication menu, select one of the following authentication types for the WiFi network, and, if applicable, set a new passphrase (network key or WiFi password) in the Passphrase field or select an option from the Encryption menu:
Open: A legacy open WiFi network does not provide any security. Any WiFi
device can join the network. We recommend that you do not use a legacy open WiFi network but configure WiFi security. However, a legacy open network might be appropriate for a WiFi hotspot. If you select Open from the Authentication menu, the Enhanced Open check box displays:
- Enhanced Open check box cleared: The WiFi network is a legacy open network without any security. This is the default option for an open network. Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF) is automatically disabled (see Enable or disable PMF for a WiFi network on page
69).
-
Enhanced Open check box selected: The WiFi enhanced open feature is enabled. This feature is based on opportunistic wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory (see Enable or disable PMF for a WiFi network on page 69). If you select the Enhanced Open check box, the Allow Devices to Connect with Open check box displays. If you select the Allow Devices to Connect with Open check box, the WiFi network can accept both clients that support the WiFi enhanced open feature and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you clear the Allow Devices to Connect with Open check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
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WPA2 Personal: This option, which is the same as WPA2-PSK, is the default
• setting and uses AES encryption. This type of security enables only WiFi devices that support WPA2 to join the VAP. WPA2 provides a more secure connection than WPA but some legacy WiFi devices do not detect WPA2 and support only WPA. If your network includes such older devices, select WPA2/WPA Personal authentication. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA2/WPA Personal: This option, which is the same as WPA2-PSK/WPA-PSK,
• enables WiFi devices that support either WPA2 or WPA to join the VAP. This option uses AES and TKIP encryption. WPA-PSK (which uses TKIP) is less secure than WPA2-PSK (which uses AES) and
limits the speed of WiFi devices to 54 Mbps. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA2 Enterprise: This enterprise-level security uses RADIUS for centralized
• Authentication, Authorization, and Accounting (AAA) management. For WPA2
Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 120). From the Encryption menu, select the data encryption mode:
-
TKIP + AES: This type of data encryption enables WiFi devices that support either WPA or WPA2 to join the access point’s WiFi network. This is the default mode.
-
AES: This type of data encryption provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. Therefore, if your network includes such older devices, select TKIP + AES encryption.
When you select WPA2 Enterprise authentication, the Dynamic VLAN radio buttons display:
-
Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS server does not do so, the clients are automatically assigned the VLAN ID that you configured for the SSID.
-
Disable: The clients are assigned the VLAN ID that you configured for the SSID. This is the default setting.
WPA3 Personal: This option is the most secure personal authentication option.
• WPA3 uses SAE encryption and enables only WiFi devices that support WPA3
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to join the VAP. If you select this option, 802.11w (PMF) is automatically set to mandatory (see Enable or disable PMF for a WiFi network on page 69). WPA3 provides a more secure connection than WPA2 but many WiFi devices might not yet detect WPA3 and support only WPA2. If your network also includes WPA2 devices, select WPA3/WPA2 Personal authentication. In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3/WPA2 Personal: This option, which is the same as WPA3/WPA2-PSK,
• enables WiFi devices that support either WPA3 or WPA2 to join the VAP. This option uses SAE and AES encryption. WPA2-PSK (which uses AES) is less secure than WPA3 (which uses SAE).
In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3 Enterprise: This enterprise-level security uses RADIUS for centralized
• Authentication, Authorization, and Accounting (AAA) management. For WPA3
Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 120). If you select this option, 802.11w (PMF) is automatically set to mandatory (see Enable or disable PMF for a WiFi network on page 69). When you select WPA3 Enterprise security, the encryption is automatically set to GCMP256, which is a 256-bit encryption protocol. When you select WPA3 Enterprise authentication, the Dynamic VLAN radio buttons display:
-
Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS server does not do so, the clients are automatically assigned the VLAN ID that you configured for the SSID.
-
Disable: The clients are assigned the VLAN ID that you configured for the SSID. This is the default setting.
7. Click the Apply button. Your settings are saved.
8. Make sure that you can connect to the new WiFi network. If you cannot connect to the new WiFi network, check the following:
If your WiFi-enabled computer or mobile device is already connected to another WiFi network in your area, disconnect it from that WiFi network and connect it to the correct WiFi network. Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
If your WiFi-enabled computer or mobile device is trying to connect to your network with its old settings (before you changed the settings), update the WiFi
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network selection in your WiFi-enabled computer or mobile device to match the current settings for your network.
Does your WiFi device display as a connected client? (See Display client
distribution, connected clients, and client trends on page 175.) If it does, it is connected to the network.
Are you using the correct WiFi network name (SSID) and password?
If you changed the WiFi authentication and encryption to WPA3 Personal, make sure that the WiFi adapter device driver is updated to the latest version on your WiFi-enabled computer or mobile device.

Enable or disable PMF for a WiFi network

Protected Management Frames (PMF), according to the 802.11w standard, is a security feature that protects unicast and multicast management frames from being intercepted and changed for malicious purposes. The type of authentication that you select determines if this feature is mandatory, optional, disabled. You can also set it manually.
To enable or disable PMF for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID.
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The settings for the selected SSID display.
6.
Under 802.11w (PMF), select one of the following radio buttons:
Mandatory: Requires devices to use PMF. Devices that do not support PMF
cannot connect to the WiFi network. If you select Enhanced Open authentication, WPA3 Personal authentication, or WPA3 Enterprise authentication, the radio button for PMF is set to Mandatory, and you cannot change it.
Optional: Lets the access point automatically activate PMF based on whether
devices can support PMF. If you select WPA3/WPA2 Personal authentication, the radio button for PMF is set to Optional, but you can change it.
Disable: PMF is disabled for the WiFi network. If you select Open, WPA2 Personal,
WPA2/WPA Personal, or WPA2 Enterprise authentication, the radio button for PMF is set to Disabled, but you can change it (except for Open authentication).
7. Click the Apply button. Your settings are saved.

Disable or enable a WiFi network or set up a WiFi activity schedule

You can temporarily disable a WiFi network (SSID or VAP), you can reenable the WiFi network, or you can set up a schedule that specifies when the WiFi network is active.
Scheduling a WiFi network a green feature that allows you to turn off the WiFi network during scheduled vacations, office shutdowns, on evenings, or on weekends.
For each WiFi network, you can create a single custom schedule. In that schedule, for each day from 12:00 a.m. to 11:59 p.m., you specify the time or times that the VAP is disabled.
To disable or enable a WiFi network or set up a WiFi activity schedule:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
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3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6.
Under Schedule, select one of the following radio buttons:
Always ON: The WiFi network is enabled.
Always OFF: The WiFi network is disabled.
Custom: The WiFi network is enabled or disabled according to a schedule that
you must set up. An icon displays to the right of the radio button.
7.
If you selected Custom in the previous step, do the following: a. Click the icon next to the radio button.
A pop-up window displays.
b.
Either select a predefined time from the Preset menu or select custom time blocks by clicking the time blocks. A blue color for a time block indicates that the WiFi network will be enabled (on). A gray color for a time block indicates that the WiFi network will be disabled (off).
c. Click the Done button.
The pop-up window closes.
8. Click the Apply button. Your settings are saved.
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Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management

Band steering lets the access point identify the WiFi devices that are dual-band capable and steer those devices to the 2.4 GHz or or 5 GHz bands of a WiFi network (SSID or VAP). Compared to the 2.4 GHz band, generally more channels and bandwidth are available in the 5 GHz bands, causing less interference and allowing for a better user experience. Band steering includes 802.11k radio resource management (RRM) and
802.11v WiFi network management. By default, band steering is disabled.
802.11k RRM and 802.11v WiFi network management affect the network in the following
ways:
802.11k RRM: This feature lets the access point and 802.11k-aware clients
• dynamically measure the available radio resources. In an 802.11k-enabled network, access points and clients can send neighbor reports, beacon reports, and link measurement reports to each other, allowing 802.11k-aware clients to automatically
select the best access point for initial connection or for roaming.
802.11v WiFi network management: This feature lets the access point steer its
• WiFi clients to the 2.4 GHz band or 5 GHz bands, based on the access point’s channel load. In an environment with multiple access points, 802.11v WiFi network management helps WiFi clients that are roaming to select the best access point.
The access point sets the received signal strength indicator (RSSI) threshold automatically. (That is, you cannot configure the RSSI threshold manually.)
To enable or disable band steering with 802.11k RRM and 802.11v WiFi network management for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the
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Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6.
Under Band Steering / 802.11 k/v, select one of the following radio buttons:
Disable: Band steering is disabled for the VAP. This is the default setting.
Enabled: Under certain channel conditions, the access point steers WiFi devices
that are dual-band capable to the 2.4 GHz band or 5 GHz bands of the VAP.
7. Click the Apply button. Your settings are saved.
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6

Manage the Basic Radio Features

This chapter describes how you can manage the basic radio features of the access point. For information about the advanced radio features, see Manage the Advanced Radio Features on page 207.
CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all
WiFi networks that broadcast on the 2.4 GHz radio. Similarly, if you change a radio feature on a 5 GHz radio (you can configure the 5 GHz high band and 5 GHz low band separately), the change affects all WiFi networks that broadcast on the 5 GHz high band or low band radio. If the change is not specific to one radio, the change affects all WiFi networks on the access point.
The chapter includes the following sections:
• Manage the basic WiFi settings for the radios
• Turn a radio on or off
• Change the WiFi mode for a radio
• Change the channel width for a radio
• Change the guard interval for a radio
• Change the output power for a radio
• Change the channel for a radio
• Manage Quality of Service for a WiFi radio
Tip: If you want to change the radio settings, use a wired connection to avoid being disconnected when the new radio settings take effect.
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Manage the basic WiFi settings for the radios

The basic WiFi settings for each radios apply to all WiFi networks (VAPs or SSIDs) that are configured on the radio. You can specify the radio settings for the 2.4 GHz, 5 GHz high band, and 5 GHz low band radios individually.
To manage the basic WiFi settings for the radios:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
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4.
Select Management > Configuration > Wireless > Basic > Wireless Settings.
The following descriptions apply to all radios, but you can specify the radio settings for the 2.4 GHz, 5 GHz high band, and 5 GHz low band radios individually.
5.
Configure the following settings:
Turn Radio On: By default, the Turn Radio On check box is selected and the
radio broadcasts. Turning off a radio disables WiFi access for the band, which can be helpful during configuration, network tuning, or troubleshooting.
Wireless Mode:
Select one of the following wireless modes (WiFi modes) for the 2.4 GHz radio:
- 11ax: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. This is the default setting.
- 11ng: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax clients is limited to the maximum speed that is supported by 802.11ng (about 400 Mbps).
- 11bg: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax and 802.11ng clients is limited to the maximum speed that is supported by 802.11bg (about 54 Mbps).
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- 11b: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax, 802.11n, and 802.11bg clients is limited to the maximum speed that is supported by 802.11b (about 11 Mbps).
Select one of the following wireless modes (WiFi modes) for a 5 GHz radio:
- 11ax: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. This is the default setting.
- 11ac: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax clients is limited to the maximum speed that is supported by 802.11ac (about 867 Mbps).
- 11na: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax and 802.11ac clients is limited to the maximum speed that is supported by 802.11na (about 450 Mbps).
- 11a: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax, 802.11ac, 802.11na clients is limited to the maximum speed that is supported by 802.11a (up to about 54 Mbps).
Channel Width: From the menu, select the channel width for the radio. Your
• selection from the Wireless Mode menu determines if you can set the channel width, and if so, which channel widths are available. Use the following guidelines:
-
A wider channel improves the performance (no or minimal interference and better data rates).
-
The 802.11n specification allows a 40 MHz–wide channel in addition to the legacy 20 MHz channel that is available with other modes.
-
The 802.11ac specification allows an 80 MHz–wide channel in addition to the 20 MHz and 40 MHz channels that are available with other modes.
-
The 40 MHz and 80 MHz channels enable higher data rates but leave fewer channels available for use.
For more information, see Change the channel width for a radio on page 81.
Guard Interval: From the menu, select the transmission power of the radio. You
• can select 100%(Max), 50%, 25%, 12.5%, or 4%(Min). The default is 100%(Max).
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Note: If two or more access points are operating in the same area and on the
same channel, interference can occur. In this a situation, you might want to decrease the output power for the access point. Make sure that you comply with the regulatory requirements for total radio frequency (RF) output power in your country.
Channel: From the menu, select the WiFi channel for the radio. The available
• WiFi channels and frequencies depend on the country that you selected for the access point and on the radio. The default is Auto, which enables a radio to automatically select the most suitable channel.
Note: You do not need to change the WiFi channel unless you experience interference (which is indicated by lost connections).
Note: If you use multiple access points, reduce interference by selecting different channels for adjacent access points. We recommend a channel spacing of four channels between adjacent access points (for example, in the 2.4 GHz band, use channels 1 and 5, or 6 and 10).
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Turn a radio on or off

By default, the 2.4 GHz, 5 GHz high band, and 5 GHz low band radios broadcast. Turning off a radio disables WiFi access for the associated band, which affects all WiFi networks (VAPs or SSIDs) in that band. Turning off a radio can be helpful during configuration, network tuning, or troubleshooting.
To turn a radio on or off:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
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If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
Take one of the following actions:
Turn a radio on: Select the Turn Radio ON check box for the radio.
Turn a radio off: Clear the Turn Radio ON check box for the radio.
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Change the WiFi mode for a radio

By default, all types of WiFi clients can access a WiFi network on the access point, that is, the WiFi modes on the access point support 802.11ax, 802.11ac, 802.11na, 802.11ng,
802.11bg, 802.11b, and 802.11a clients. You can change the WiFi modes to limit access
to certain types of clients.
To change the WiFi mode for a radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
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If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
Select the WiFi mode for the radio:
2.4 GHz radio: Select one of the following WiFi modes for the 2.4 GHz radio:
- 11ax: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. This is the default setting.
- 11ng: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax clients is limited to the maximum speed that is supported by 802.11ng (about 400 Mbps).
- 11bg: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax and 802.11ng clients is limited to the maximum speed that is supported by 802.11bg (about 54 Mbps).
- 11b: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax, 802.11n, and 802.11bg clients is limited to the maximum speed that is supported by 802.11b (about 11 Mbps).
5 GHz radio: Select one of the following WiFi modes for a 5 GHz radio:
- 11ax: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. This is the default setting.
Features
- 11ac: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax clients is limited to the maximum speed that is supported by 802.11ac (about 867 Mbps).
- 11na: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax and 802.11ac clients is
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limited to the maximum speed that is supported by 802.11na (about 450 Mbps).
- 11a: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ax, 802.11ac, 802.11na clients is limited to the maximum speed that is supported by 802.11a (up to about 54 Mbps).
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Change the channel width for a radio

Use the following guidelines when you determine the channel width for a radio:
A wider channel generally improves the performance (no or minimal interference
• and better data rates).
A narrower channel generally results in lower throughput but might provide a more
• stable connection in a demanding situation, such as an environment with a long
distance between the access point and WiFi clients and more than normal interference.
The 802.11n specification allows a 40 MHz–wide channel in addition to the legacy
• 20 MHz channel that is available with other WiFi modes.
The 802.11ac specification and the 802.11ax specification for the 5 GHz band allow
• an 80 MHz–wide channel in addition to the 20 MHz and 40 MHz channels that are available with other WiFi modes.
The 40 MHz and 80 MHz channels enable higher data rates but leave fewer channels
• available for use.
Note: We recommend that leave the default options (20 MHz for the 2.4 GHz radio and 40 MHz for the 5 GHz radios).
The WiFi mode (see Change the WiFi mode for a radio on page 79) determines if you can set the channel width, and if so, which channel widths are available.
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To change the channel width for a radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
From the Channel Width menu for the radio, select one of the following settings.
20 MHz: This is the default setting for the 2.4 GHz radio.
40 MHz: This is the default settings for a 5 GHz radio.
80 MHz: This selection is available only for a 5 GHz radio.
Dynamic 20 / 40 MHz. This selection is available only for the 2.4 GHz radio.
Dynamic 20 / 40 / 80 MHz. This selection is available only for a 5 GHz radio.
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.
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Change the guard interval for a radio

From the menu, select the guard interval, which protects radio transmissions from interference. The WiFi mode (see Change the WiFi mode for a radio on page 79) determines if you can set the guard interval, and if so, which guard intervals are available. For the 11a, 11b, and 11bg WiFi modes, you cannot set the guard interval at all.
Use the following guidelines:
A shorter guard interval supports more throughput in an environment in which WiFi
• devices operate at a shorter distance from the access point.
A longer guard interval works well in an environment with multiple SSIDs and WiFi
• devices that operate at a longer distance from the access point.
Some legacy devices can operate with a long –800ns guard interval only.
To change the guard interval for a radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
From the Guard Interval menu for the radio, select one of the following settings:
Auto: The guard interval is set automatically by the access point. This option is
not available in the 11ax WiFi mode.
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Long-800 ns: This option is available in the 11ax, 11ac, 11na, and 11ng modes.
In the 11ax WiFi mode, this option is the default setting.
Double Long-1600 ns: This option is available only in the 11ax WiFi mode.
Quadruple Long-3200 ns: This option is available only in the 11ax WiFi mode.
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Change the output power for a radio

By default, the output power of the access point is set at the maximum. If two or more access points are operating in the same area and on the same channel, interference can occur. In such a situation, you might want to decrease the output power for the access point. Make sure that you comply with the regulatory requirements for total radio frequency (RF) output power in your country.
To change the output power for a radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
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4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
From the Output Power menu for the radio, select 100%(Max), 50%, 25%, 12.5%, or 4%(Min).
The default is 100%(Max).
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Change the channel for a radio

The available WiFi channels and frequencies depend on the country that you select for the access point and the radio. The default is Auto, which enables a radio to automatically select the most suitable channel.
Note: You do not need to change the WiFi channel unless you experience interference (which is indicated by lost connections).
Note: If you use multiple access points, reduce interference by selecting different channels for adjacent access points. We recommend a channel spacing of four channels between adjacent access points (for example, in the 2.4 GHz band, use channels 1 and 5, or 6 and 10).
To change the channel for a radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
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If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.
5.
From the Channel menu for the radio, select a channel. The default is Auto. When you select a particular channel, the channel selection
becomes static.
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.

Manage Quality of Service for a WiFi radio

You can specify the Quality of Service (QoS) setting for the 2.4 GHz and 5 GHz radios separately. These settings are enabled by default for each radios. Disabling QoS for a radio might impact the throughput and speed of WiFi traffic on the access point.
To manage the QoS settings for a WiFi radio:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the
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Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > QoS Settings. The QoS Settings page displays.
5.
Enable or disable the following features for the radio by selecting the applicable
Enable or Disable radio buttons:
Wi-Fi Multimedia (WMM): WiFi Multimedia (WMM) is a subset of the 802.11e
standard. Time-dependent information such as video or audio is given higher priority than normal traffic. For WMM to function correctly, WiFi clients must also support WMM. By enabling WMM, you allow WMM to control upstream traffic flowing from WiFi devices to the access point and downstream traffic flowing from the access point to WiFi devices. WMM defines the following four queues in decreasing order of priority:
- Voice: The highest priority queue with minimum delay, which makes it very suitable for applications such as VoIP and streaming media.
- Video: The second highest priority queue with low delay. Video applications are routed to this queue.
-
Best effort: The medium priority queue with medium delay. Most standard IP applications use this queue.
- Background: The low priority queue with high throughput. Applications such as FTP that are not time-sensitive but require high throughput can use this queue.
WMM Powersave: Enabling the WMM Powersave feature saves power for
• battery-powered devices and fine-tunes power consumption.
6. Click the Apply button. A warning pop-up window displays.
7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart
and WiFi clients might need to reconnect.
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7

Set Up and Manage a Captive Portal

This chapter describes how you can set up and manage a captive portal on the access point.
A captive portal is a web page that users see when they attempt to connect to a WiFi network. A captive portal includes a splash page and usually requires some form of authentication for the user. The access point supports three types of captive portals:
Click-through captive portal: A basic portal for which the splash page is stored on
• the access point. For each WiFi network, you can set up a unique click-through
captive portal.
External captive portal: A portal that is hosted by an external captive portal vendor.
• You can apply an external captive portal to multiple WiFi networks or you can apply
a unique external captive portal to each WiFi network.
Facebook Wi-Fi captive portal: A Facebook business page that serves as a portal.
• You can configure a single Facebook Wi-Fi captive portal on the access point but
you can apply it to multiple WiFi networks.
The chapter includes the following sections:
• Set up a click-through captive portal for a WiFi network
• Set up an external captive portal for a WiFi network
• Register and configure Facebook Wi-Fi for the access point
• Set up a Facebook Wi-Fi captive portal for a WiFi network
• Unregister the access point from Facebook Wi-Fi
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Set up a click-through captive portal for a WiFi network

A click-through captive portal is a basic portal for which the splash page is stored on the access point, that is, it is not an external captive portal. Use a click-through captive portal to welcome or instruct WiFi users and limit their sessions. You can require users to agree to an end user license agreement (EULA) and redirect them a specific website. A click-through captive portal is specific to the WiFi network (SSID) on which you set it up.
To set up a click-through captive portal for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6. Scroll down and click the > Advanced tab. The page expands.
7. Select the Captive Portal check box. The page adjusts. By default, the Click Through radio button is selected.
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8.
Specify the click-through settings as described in the following table.
DescriptionSetting
Session Timeout (in
min)
Redirect URL
Title
Message
Enter the number of minutes from 1 to 1440 after which a WiFi session is terminated
and a user must log in again. The default is 60 minutes.
To redirect a user to a specific website after login, select the Redirect URL check box
and enter the URL. If the Redirect URL check box is cleared, a user is directed to the
default web page.
Enter the title that is displayed on the captive portal login page. If you do not
customize the title, the default title displays on the captive portal login page.
Enter a message to the user. This message is displayed on the captive portal login
page. If you do not customize the message, the default message displays on the
captive portal login page.
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(Continued)
DescriptionSetting
JPEG/JPG Image
(Max 500 KB)
EULA (Max 1 KB)
To customize the image that is displayed on the captive portal login page, click the
Browse button and navigate to and select an image. If you do not customize the
image, the default image displays on the captive portal login page.
The field includes a default end user license agreement (EULA). You can enter or
copy custom text into the field. To show the EULA on the captive portal login page,
select the EULA check box.
9. To preview the captive portal login page, click the Preview button. The following figure shows an example (that is, the figure does not show the default
captive portal but a customized one).
10. Click the Apply button. Your settings are saved. WiFi clients attempting to connect to the SSID are presented
with the captive portal login page.
Note: An HTTPS session is blocked until after the captive portal authentication occurs.
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Set up an external captive portal for a WiFi network

An external captive portal is a portal that is hosted by an external captive portal vendor. That is, this type of portal is not stored on the access point. For an external captive portal, you generally must register your devices with and purchase licenses from the vendor.
You can apply an external captive portal to multiple WiFi networks or you can apply a unique external captive portal to each WiFi network
To set up an external captive portal for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6. Scroll down and click the > Advanced tab. The page expands.
7. Select the Captive Portal check box. The page adjusts. By default, the Click-Through radio button is selected.
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8. Click the External Captive Portal radio button.
9.
In the Splash Page URL field, enter the URL that is provided by the vendor. This URL redirects a user to the splash page on the website that hosts the captive
portal.
10.
Select one of the following Captive Portal Authentication Type radio buttons:
Web/HTTP: Authentication for access to the splash page occurs on the access
point using the HTTPS protocol. Specify the following settings:
- Web Authentication URL: Enter the web authentication URL that is provided by the vendor.
-
Key: Enter the key credential that is provided by the vendor. This field is optional and depends on the authentication requirements of the vendor.
-
Secret: Enter the secret credential that is provided by the vendor. This field is optional and depends on the authentication requirements of the vendor.
Radius: Authentication for access to the splash page occurs on an external RADIUS
• authentication server. The vendor might also require an accounting RADIUS
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server. Specify the following settings for each RADIUS server, as directed by the vendor:
-
IPv4 Address: Enter the IP address of the server. The IP address is provided by the vendor.
- Port: Enter the port number that is used by the server. The IP port number is
provided by the vendor. By default, an authentication server uses port number 1812; an accounting server uses port number 1813.
-
Password: Enter the password (shared secret) for interaction with the server. The password is provided by the vendor.
11.
Select one of the following FailSafe buttons to specify if users are allowed to reach the splash page and access the Internet if authentication is not possible:
Enable: If authentication is not possible—for example, because captive portal
• servers do not respond—users are still allowed to access the Internet for a period of 30 minutes.
Disable: This is the default setting. If authentication is not possible, users cannot
• reach the splash page and cannot access the Internet. Instead, they get a message
Oops. Something went wrong. Please try after some time.
12.
Select one of the following Allow HTPPS buttons to specify when secure HTTP (HTTPS) traffic is allowed to pass through:
Enable: Before authentication occurs, HTTPS traffic is allowed to pass through.
Disable: This is the default setting. HTTPS traffic is allowed only after
• authentication occurs.
13.
Configure the walled garden settings. The walled garden specifies the external applications and sites that a user can access
from the captive portal. Generally, the vendor provides information about the applications and sites. The vendor splash page, domain name, and authentication servers must also be included in the walled garden. Follow the directions of the vendor.
You can do the following to configure the walled garden:
Add a single URL: In the right field, type the URL, press Enter, and click the Move
• button.
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Add multiple URLs: In the right field, paste a list of URLs, and click the Move button.
Remove one or more URLs: Select the check boxes for URLs, and click the Remove button.
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Remove all URLs: Select the Select All check box, and click the Remove button.
14. Click the Apply button. Your settings are saved. WiFi clients attempting to connect to the SSID are presented
with the captive portal login page.

Register and configure Facebook Wi-Fi for the access point

Before you can set up Facebook Wi-Fi on the access point so that you can provide customers WiFi access by letting them check in to an existing Facebook business page (see Set up a Facebook Wi-Fi captive portal for a WiFi network on page 97), you must register the access point with Facebook and configure the Facebook settings. By default, the capability to register is disabled.
To register and configure Facebook Wi-Fi for the access point:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Facebook Wi-Fi. The Facebook Wi-Fi page displays.
5. Select the Register with Facebook Wi-Fi Yes radio button. The capability to register is enabled. By default, this capability is disabled.
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6. Click the Apply button. Your settings are saved and the Add Page button displays.
7. Click the Add Page button. A browser page launches and displays the Facebook Login page.
8. Log in to the Facebook account with which the Facebook business page is associated.
9. From the Select a Page menu, select the Facebook business page.
10.
Select one of the following bypass mode options:
To allow customers to skip check-in, select the Skip check-in link radio button.
If you enable this option, users can either check in to the selected Facebook business page or skip the check-in.
To require users to enter a WiFi code before they can gain WiFi access, select
the Require Wi-Fi code radio button and type a WiFi code in the field that displays. If you enable this option, users can either check in to the selected Facebook business page or skip the check-in by using the WiFi code.
11.
From the Session Length menu, select the period after which users are automatically logged out.
12.
To add terms of service to the Facebook check-in page, select the Terms of Service check box and type or copy the terms of service.
13. Click the Save Settings button. The Facebook Wi-Fi settings are saved.
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The name of the selected Facebook business page displays on the Facebook Wi-Fi configuration page, along with the Change Page button, which lets you replace the selected Facebook business page with another one.
14. To allow clients that are connected to the Facebook captive portal to establish a secure HTTP (HTTPS) session before the captive portal authentication occurs, select the Allow HTTPS Enable radio button.
By default, the Allow HTTPS Disable radio button is selected and clients that are connected to the Facebook captive portal cannot establish an HTTPS session until after the captive portal authentication occurs.
15. Click the Apply button. Your settings are saved.

Set up a Facebook Wi-Fi captive portal for a WiFi network

You can provide customers WiFi access by letting them check in to a Facebook business page. Before you can do so, you must register the access point with Facebook Wi-Fi (see Register and configure Facebook Wi-Fi for the access point on page 95).
To set up a Facebook Wi-Fi captive portal for a WiFi network:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630
4.
Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID.
5.
Click the > button to the left of the SSID. The settings for the selected SSID display.
6. Scroll down and click the > Advanced tab. The page expands.
7. Select the Captive Portal check box. The page adjusts. By default, the Click Through radio button is selected.
8. Select the Facebook Wi-Fi radio button. The page adjusts again because you do not need to specify any further settings on
the page.
Customers receive WiFi access by checking in to a Facebook business page. To use this option, first register the access point with Facebook Wi-Fi and configure the Facebook settings (see Register and configure Facebook Wi-Fi for the access point on page 95).
9. Click the Apply button. Your settings are saved. WiFi clients attempting to connect to the SSID are presented
with the Facebook business page.
Note: When you set up a captive portal with Facebook Wi-Fi, you can configure the option to allow clients that are connected to the Facebook captive portal to establish a secure HTTP (HTTPS) session before the captive portal authentication occurs (see Register and configure Facebook Wi-Fi for the access point on page 95).

Unregister the access point from Facebook Wi-Fi

If the access point is registered with Facebook Wi-Fi but you no longer want to use that option for a captive portal or you want to use another Facebook account, you can unregister the access point from Facebook Wi-Fi and remove the access point’s entry.
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To unregister the access point from Facebook Wi-Fi and remove the access point’s entry:
1.
Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point. A login window displays.
If your browser does not display the login window but displays a security warning, dismiss the warning. For more information, see Dismiss a browser security warning on page 42.
3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name
and password are case-sensitive.
If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
The Dashboard page displays.
4.
Select Management > Configuration > Wireless > Basic > Facebook Wi-Fi. The Facebook Wi-Fi page displays.
5. Select the No radio button. The capability to register is disabled. However, the access point’s entry on the
Facebook business page is not yet removed.
6. Click the Apply button. Your settings are saved.
7. Go to the Facebook business page and log in to your account.
8.
Select the check box for the access point’s entry.
9. Click the Delete button. The access point’s entry is removed.
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8

Manage Access and Security

This chapter describes how you can manage access and security features and user accounts.
The chapter includes the following sections:
• Block specific URLs and keywords for Internet access
• Manage user accounts
• Manage local MAC access control lists
• Manage neighbor AP detection
• Set up RADIUS servers
Note: For information about essential WiFi security (network authentication and encryption), see Set up an open or secure WiFi network on page 53.
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