NETGEAR Telstra Wi-Fi 4G Advanced II User Manual

Telstra Wi-Fi 4G Advanced II AirCard 790S
User Manual
September 2014
202-11433-01
350 East Plumeria Drive
San Jose, CA 95134
USA
Telstra Wi-Fi 4G Advanced II
Support
Contact your Internet service provider for technical support.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1
Know Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Manage Your Device and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Power Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Touchscreen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Jump-Boost Another Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set Up and Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Install the Micro SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Personalize the Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tethered Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
NETGEAR AirCard App for Smartphones and Tablets . . . . . . . . . . . . . . . . . . . 17
Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Security Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
External Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 Use Your Mobile Hotspot
View Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Specify the Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect to Wi-Fi from Wireless Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Enable Guest Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enable Dual-Band Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set the Maximum Number of Connected Devices . . . . . . . . . . . . . . . . . . . . . 35
View or Block Connected Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Set Mobile Broadband Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjust Wi-Fi Settings to Optimize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjust Display Settings to Increase Battery Life . . . . . . . . . . . . . . . . . . . . . . . 56
Recharge the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
USB Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
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Telstra Wi-Fi 4G Advanced II
Enable Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Manage Hotspot Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Change Network Names and Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Change Hotspot Web Page Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Change Device Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 70
View Details About Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Update Mobile Hotspot Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 3 Advanced Settings
Back Up and Restore Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Manage Wi-Fi Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Enable SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configure Mobile Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
View WAN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Enable Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Enable Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Enable IP Passthrough Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Enable VPN PassThrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configure APN Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Set LAN Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 4 Frequently Asked Questions
Why can’t I connect a device to the hotspot? . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Why can’t I access the Internet?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Why isn’t my battery charging? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Why is the signal indicator always low?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Why is the download or upload speed slow? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How do I go back to the hotspot web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
What do I do if I forget my admin login password?. . . . . . . . . . . . . . . . . . . . . . . 93
How do I disconnect from the mobile broadband network? . . . . . . . . . . . . . . . 95
Why doesn’t the Connect / Disconnect button appear on the hotspot
web page? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How do I turn the hotspot off?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How do I find out how many users are connected to my
hotspot’s Wi-Fi networks? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
The touchscreen is not lit. How do I know if the hotspot is still
powered on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How do I find my computer’s IP address?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How do I find a device’s MAC address?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 5 Troubleshooting
The Wi-Fi network name does not appear in the list of networks . . . . . . . . . 101
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Telstra Wi-Fi 4G Advanced II
The No Signal icon displays on either the touchscreen or the hotspot
web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Your device cannot access the hotspot web page when connected to
a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
The hotspot cannot connect to a computer running Windows Vista . . . . . . . 101
The hotspot does not connect to your service provider’s network . . . . . . . . 101
Reset the hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
View Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
SIM Not Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Temperature-Related Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Connection Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix A Specifications
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Supported RF Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
5
1. Get Started
1
This chapter provides an overview of Telstra Wi-Fi 4G Advanced II features, and instructions for how to set up your mobile hotspot and connect to the Internet. The chapter covers the following topics:
Know Your Device
Set Up and Connect to the Internet
Additional Information
Note: Firmware updates with new features and bug fixes are available at
downloadcenter.netgear.com. Some products regularly check the site
and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this manual, you might need to update your firmware.
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Telstra Wi-Fi 4G Advanced II
Power key
Status LED
Secondary antenna port
Main antenna port
Micro USB port
Touchscreen
Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point in any location with cellular network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices to your service provider’s mobile broadband network and connect to the Internet.
You can also use your mobile hotspot in tethered mode by connecting it to your laptop with
he USB cable to access the Internet. For more information, see Tethered Mode on p
t
age 16.
Figure 1. Hotspot keys and features
Manage Your Device and Settings
You can manage your device and change settings using the following features:
T
he device’s touchscreen. See Touchscreen on page 8.
T
he hotspot web page. See Hotspot Web Page on page 17.
A mobile ap
p. See NETGEAR AirCard App for Smartphones and Tablets on page 17.
Get Started
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Telstra Wi-Fi 4G Advanced II
Power Key
Use the Power key to wake the hotspot and to power the device on and off.
Table 1. Power key usage
Desired Result Action
Turn on hotspot. Press and hold the Power key for three seconds. Turn off hotspot. Press and hold the Power key for five seconds. Wake up Wi-Fi signal and
screen.
Press and quickly release the Power key.
Status LED
The LED indicates the device’s connection status:
Table 2. LED indicator patterns
Color LED pattern What the pattern means
Blue Slow blink
(every five seconds)
Amber Blink
(every five seconds)
Blue Double blink
(every five seconds)
Blue / Amber
Slow blink, alternating blue and amber
The data connection is ready for use. The Wi-Fi is on, WWAN is connected, and Wi-Fi devices are available.
The data connection is not ready for use (disconnected or
o signal).
n Data is transferring (uploading or downloading) on the data
nnection.
co The device is installing firmware or software updates.
Touchscreen
The hotspot’s touchscreen displays the following information:
Wi-Fi name and
Network sign
Dat
Wi-Fi det
System a
a usage details.
ails (number of connected devices).
lerts.
Network p
password.
al icons. See Table 3 on page 9 for details.
rovider message notification.
For advanced settings, use a Wi-Fi-enabled device to connect to the hotspot and then visit
otspot web page at http://m.home or http://192.168.1.1.
the h
Get Started
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Telstra Wi-Fi 4G Advanced II
Signal strength
Network name
Network icon
Battery icon Wi-Fi network
name and password
Data usage
Number of connected devices
SMS messages
Home button
Back button
Wi-Fi status and button
Settings button
Traffic
Touchscreen Elements
You can use the touchscreen icons and other screen elements to view the hotspot’s status, configure Wi-Fi band settings, view data usage details, and view system alerts and carrier messages.
Figure 2. Touchscreen display
Table 3. Touchscreen icons
Icon Indicates
Home button. To display the touchscreen home screen, tap the Home button.
Back button. To return to the touchscreen that was previously displayed, tap
the Back button.
The hotspot does not have a signal.
Signal strength. Bars indicate the strength of the cellular Internet signal.
1 b
5 b
riangle . The hotspot is roaming (connected to a network other than
T
Telstra’s).
Network indicator. These icons show the type of cellular network:
4G.
H . HSPA and dual-carrier networks are available.
3G. A 3G network is available.
ar . The hotspot has low signal strength. ars . The hotspot has excellent signal strength.
An LTE network is available.
Get Started
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Telstra Wi-Fi 4G Advanced II
Table 3. Touchscreen icons (continued)
Icon Indicates
Traffic. Arrows show the cellular Internet traffic status:
Gray outline. The hotspot is connected.
Solid white outline. The hotspot is sending or receiving information.
None. The hotspot is not connected.
Network name The name of the network carrier.
Battery indicator. Battery is partially or fully charged.
5 bars . The battery is fully charged.
1 bars . The battery has a low charge.
Battery indicator. The battery is recharging.
Battery indicator. The battery has less than 5% charge.
ALERTS (2) Alert message notification. To view th e alerts, tap the ALERTS button. Default main Wi-Fi name and
password Guest Wi-Fi name
and password
Wi-Fi enabled devices use the Wi-Fi name and password to connect to the mobile hotspot.
When guest Wi-Fi is enabled, tap Wi-Fi > Guest Wi-Fi to display the guest Wi-Fi network name and password. For information about how to change these names and passwords, see
Estimated data usage for the current billing period.
Wi-Fi status and button. Displays Wi-Fi status (blue when Wi-Fi is turned on). To display the Wi-Fi screen, tap the Wi-Fi button.
Messages button. The button shows the number of unread messages. To display the Messages screen, tap the Messages button.
Settings button. To display the Settings screen, tap the Settings button.
Manage Hotspot Security on page 64.
Accessories
The following accessories are included with your hotspot:
Micro USB cable . Use this cable to recharge the battery or tether the mobile hotspot to
your computer. For more information, see
Tethered Mode on page 16.
Wall charger . Use a wall charge with the USB cable to recharge the battery or to power
the mobile hotspot from a wall socket. For more information, see page 59.
Recharge the Battery on
Get Started
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Telstra Wi-Fi 4G Advanced II
Jump-boost cable. Use the jump-boost cable to charge another mobile device, such as
a tablet or smartphone. For more information, see Jump-Boost Another Device on page 11.
You can purchase the following accessories separately:
Cha
Extende
For more information, visit www.netgear.com/telstraaccessories.
rging cradle
d battery
Power Sources
Your hotspot can receive power from any of the following sources:
Recharge
For more information, see Install the Battery on
all socket using the AC adapter and USB cable
W
For more information, see Recharge the Battery on
USB port
For more information, see Recharge the Battery on
able battery included with the hotspot
page 14.
page 59.
on your computer
page 59.
Jump-Boost Another Device
You can give a boost to your smartphone if it is low or out of battery power by connecting it to the hotspot’s jump-boost cable and st arting boost from the touchscreen screen or th e hotspot web page.
Figure 3. Jump-boost cable
Get Started
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Telstra Wi-Fi 4G Advanced II
Note: You cannot charge the hotspot while it is boosting another device.
To start the jump-boost of another device from the touchscreen:
1. Plug the jump-boost cable into your hotspot.
2. Plug the device you want to charge into the other end of the jump-boost cable.
On the Home screen, a pop-up window appears with boost options. If the pop-up window does not display, tap Settings > Jump-boost.
3. Tap one of the boosting options (30, 60, or 90 minutes).
To start the jump-boost of another device from the hotspot web page:
1. Plug the jump-boost cable into your hotspot.
2. Plug the device you want to charge into the other end of the jump-boost cable.
3. On the home page, log in as an administrator.
4. Click the Jump-boost button.
5. Select one of the boosting options (30, 60, or 90 minutes).
Set Up and Connect to the Internet
The battery and micro SIM card are pre-installed in your hotspot. If you need to re-install these components, complete the steps in the sections listed in steps 1 and 2.
To set up and connect to the Internet:
1. Install the Micro SIM card.
For more information, see Install the Micro SIM Card on page 13.
2. Install the battery.
For more information, see Install the Battery on page 14.
3. Connect to the Internet.
For more information, see Connect to the Internet on page 15.
4. Personalize the hotspot.
For more information, see Personalize the Hotspot on page 15.
Get Started
12
Install the Micro SIM Card
Micro SIM card
Battery
Gold contacts
To insert the SIM card:
Telstra Wi-Fi 4G Advanced II
1. Remove the hot
spot back cover by lifting at the notch on either corner of the device.
2. If present, remove the battery.
3. Insert
the micro SIM card.
4. Insert the battery as shown.
Ensure that the gold contacts on the battery line up with the gold contacts on the device.
5. Repla
ce the hotspot cover.
Get Started
13
Install the Battery
Micro SIM card
Battery
Gold contacts
To install the battery:
Telstra Wi-Fi 4G Advanced II
1. Remove the h
otspot back cover by lifting at the notch on either corner of the device.
Make sure that the micro SIM card is already installed. For more information, see Install
the Micro SIM Card on p
age 13.
2. Insert the battery as shown.
Ensure that the gold contacts on the battery line up with the gold contacts on the device.
3. Replace the back cover
.
Get Started
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Telstra Wi-Fi 4G Advanced II
Note: The battery comes partially charged and ready to use. When the
battery needs recharging, follow the instructions in
Battery on page 59.
Recharge the
Connect to the Internet
Y ou r computer and other devices can connect to the hot spot wirelessly. Y ou can also connect to the Internet with the hotspot tethered to a computer with the USB cable. See Tethered
Mode on p
To connect to the Internet:
age 16.
1. Pre
2. Conn
3. Launch your browser
ss and hold the Power key for a few seconds.
The hotspot powers up and automatically searches for and connects to your network provider’s mobile broadband network.
ect your computer or other device to your Wi-Fi network:
a. Che b. Select c. W
ck that Wi-Fi is enabled on your device and search for available Wi-Fi networks.
the Wi-Fi name displayed on the hotspot touchscreen and connect to it.
hen prompted, enter your Wi-Fi password as it displays on the hotspot
touchscreen.
to surf the Internet.
Personalize the Hotspot
You can personalize the hotspot and change its settings using the following methods:
ouchscreen. Use the touchscreen to make basic Wi-Fi and other settings changes.
T
W
eb page. Use the hotspot web page to make more detailed settings changes than the
basic settings changes offered on the touchscreen. Use a Wi-Fi-enabled device to connect to the hot
the hotspot web page (http://m.home or ht make changes. The default administrator login password is admin. a more secure password.
spot and then use a browser to display
tp://192.168.1.1). Log in as an administrator to
Best practice is to set
Get Started
15
Telstra Wi-Fi 4G Advanced II
Additional Information
The following topics are covered in this section:
Tethered Mode on p
NETGEAR AirCard App for Smartphones and Tablets on p
Hotspot Web Page on p
Security Credentials on p
External Antennas on p
age 16
age 17
age 17
age 18
age 19
Tethered Mode
You can use your hotspot in tethered mode (connected to a computer using the USB cable) instead of connecting to it using Wi-Fi.
Note: The first time that you use your hotspot in tethered mode, drivers are
loaded on your computer to support the hotspot.
To install drivers on computers running operating systems other than Windows XP:
1. Ensu
2. Connect
re that the hotspot is powered off.
the hotspot to your computer using the USB cable.
The hotspot automatically powers on and installs the necessary driver. You can visit the hotspot web page at http://m.home or ht
your hotspot’s advanced settings.
To install drivers on a computer running Windows XP:
o wake up the device, press the Power key.
1. T
ap the Home ( ) button.
2. T
Get Started
tp://192.168.1.1 to customize
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Telstra Wi-Fi 4G Advanced II
3. Tap the Settings button.
4. Tap the USB Tethering button.
USB tethering should be ON by default. If USB tethering is not ON, sl id e t he OFF butt
the ON position..
5. Tap the Install Win XP drivers button.
This button is located at the bottom of the USB Tethering screen.
6. Conn
ect the hotspot to your computer using the USB cable.
The hotspot installs the necessary driver. After the driver is installed, you can visit the hotspot web page at http://m.home or
http://192.168.1.1 to
customize your hotspot’s advanced settings.
NETGEAR AirCard App for Smartphones and Tablets
on to
Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or t ablet. Se
arch the app store for NETGEAR AirCard.
To manage all hotspot settings, visit the hotspot web page at
http://m.home or h
Hotspot Web Page
Your hotspot comes configured and ready to use. Use the hotspot web page to manage advanced settings.
ttp://192.168.1.1.
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17
Telstra Wi-Fi 4G Advanced II
Log in as an administrator to change settings and view detailed information. (The default administrator login password is admin.)
To log in as an administrator:
1. From a computer o
r wireless device that is connected to your network, launch an
Internet browser.
2. Enter http://m.h
ome or http://192.1 68.1.1
3. Enter the password in the Sign In field.
The default password is admin. The p
4. Click the Sign In b
utton.
assword is case-sensitive.
The Home screen displays.
After you log in, you can access all of the fe
atures available on the touchscreen plus
advanced features. For example, you can do the following:
Change
Select a cust
Set aut
iew data usage
V
Change
the SSID, Wi-Fi passwords, admin login, and Wi-Fi encryption settings
om Wi-Fi profile (dual-band Wi-Fi, guest Wi-Fi)
o connect options
security settings and router options
Security Credentials
Three passwords are associated with the hotspot:
i-Fi password . Use this to connect your compu ter or other Wi-Fi device to yo ur mobile
W
hotspot network. This character string is unique to your device. It displays on the main hotspot touchscreen. If the screen is blank (a power-saving feature), press and quickly release the Power key. The default Wi-Fi password is printed on a label under the battery.
Gue
Admin log
st Wi-Fi password. When the guest Wi-Fi network is enabled, guests can use this
password to access the network.
in password . Use this to log in to the hotspot web page as an administrator. You must log in as an administrator to use certain features and to make changes to your hotspot settings. The default admin login password, admin, is printed on a label under the battery. The admin login pasword can be 5–31 characters.
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18
Telstra Wi-Fi 4G Advanced II
You can change these passwords on the hotspot web page (http://m.home or
http://192.168.1.1). Fo
Change Hotspot Web Page Login Settings on p
r more information, see Manage Hotspot Security on page 64 and
age 68.
External Antennas
Using an external antenna might be recommended in areas of lower coverage to improve your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert the connector carefully to avoid damage to your device.
Figure 4. External antennas with TS-9 connectors
Get Started
19
2. Use Your Mobile Hotspot
This chapter explains how to use your hotspot. The chapter covers the following topics:
View Data Usage
Manage Wi-Fi
Set Mobile Broadband Options
View Messages
Extend Battery Life
Manage Hotspot Security
View Details About Your Mobile Hotspot
Update Mobile Hotspot Software and Firmware
Note: To change settings, log in as an administrator. See Hotspot Web
Page on page 17.
2
20
Telstra Wi-Fi 4G Advanced II
Data usage
View Data Usage
You can view an estimate of your data usage on the hotspot web page and on the hotspot touchscreen.
The plan data counter resets automatically when the n
ext billing cycle starts, and the session
data counter resets automatically for each session.
To view estimated data usage on the hotspot touchscreen:
o wake up the device, press the Power key.
1. T
2. T
ap the Home ( ) button.
The touchscreen shows the estimated data usage for the current billing cycle.
To view detailed data usage information on the hotspot web page:
rom a computer or wireless device that is connected to your network, launch an
1. F
Internet browser.
2. Ente
r http://m.home or http://192.168.1.1.
A login screen displays.
3. Ente
r the administrator login password.
The default password is ad
min. The password is case-sensitive.
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21
Telstra Wi-Fi 4G Advanced II
The hotspot web page displays the data usage for the current billing cycle and for the current broadband session.
Manage Wi-Fi
Advanced users can set up the Wi-Fi radio of the hotspot to meet their Wi-Fi needs by customizing settings on the hotspot web page.
On the hotspot web page, the following Wi-Fi profiles are available:
Default, main W
Dual-band
5 GHz devices with your main Wi-Fi to transfer data at higher throughputs.
Guest W
i-Fi. Share your Wi-Fi with temporary visitors without exposing the 2.4 GHz
devices on your main Wi-Fi network or letting visitors access the hotspot web page.
By default, main Wi-Fi is enabled and both dual-band Wi-Fi and guest Wi-Fi are disabled. If
r place of business does not allow Wi-Fi or for any other reason you want to disable Wi-Fi
you and use the mobile hotspot only in tethered mode, the mobile hotspot gives you that option.
Note: Whenever you change Wi-Fi settings, any devices connected to the
hotspot are disconnected and might need to be reconnected.
i-Fi. Share your main Wi-Fi with 2.4 GHz devices you trust.
Wi-Fi (2.4 GHz and 5 GHz) . Gives you the flexibility to connect 2.4 GHz and
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22
Telstra Wi-Fi 4G Advanced II
Specify the Wi-Fi Settings
From the touchscreen, you can specify a number of Wi-Fi settings. For more detailed profile selections, visit the hotspot web page (http://m.home or http://192.168.1.1). You can establish any one of the following types of networks:
Defa
ult (No secondary network). Main Wi-Fi only on the 2.4 GHz band. If you
configured a custom profile using the hotspot web page, you have the option to return to the defaul Wi-Fi setting.
Dua
l Band Wi-Fi. Main Wi-Fi only on either the 2.4 GHz or 5 GHz band. Use this choice
to transfer data at higher throughputs.
Guest
Wi-Fi. Main Wi-Fi and guest Wi-Fi on the 2.4 GHz band.
Note: Whenever you change Wi-Fi settings, any devices connected to the
hotspot are disconnected and might need to be reconnected.
To specify the Wi-Fi settings from the touchscreen:
1. T
o wake up the device, press the Power key.
2. T
ap the Home ( ) button.
3. Tap the Wi-Fi button.
4. Tap the Options button.
Use Your Mobile Hotspot
23
Telstra Wi-Fi 4G Advanced II
The Wi-Fi Options screen displays.
5. To disable the Wi-Fi signal in a restricted area, tap the > button next to Wi-Fi Signal.
6. Slide the ON button to the OFF position.
Your setting is saved.
7. T
o set the Wi-Fi range, tap the > button next to Wi-Fi Range.
8. Tap the radio button for the selection that you want.
Your setting is saved.
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24
Telstra Wi-Fi 4G Advanced II
9. To power down the Wi-Fi radio after a set period of inactivity, tap the > button next to Wi-Fi
St andby.
10. Tap the radio button for the selection that you want.
Your setting is saved.
Use the hotspot web page to set up a profile that is more detailed than the basic profiles
ffered on the touchscreen screen.
o
To select a Wi-Fi profile or create a custom profile on the hotspot web page:
rom a computer or wireless device that is connected to your network, launch an
1. F
Internet browser.
2. Ente
r http://m.home or http://192.168.1.1.
A login screen displays.
3. Ente
r the administrator login password.
The default password is ad
min. The password is case-sensitive.
The Home screen displays.
Use Your Mobile Hotspot
25
4. Select Wi-Fi > Options.
Telstra Wi-Fi 4G Advanced II
5. In the Wi-Fi Profiles list, select a predefined profile or select Custom Setup to choose your
own options.
Use Your Mobile Hotspot
26
Telstra Wi-Fi 4G Advanced II
The Wi-Fi Options screen that displays depends on the Wi-Fi profile that is selected.
6. To modify the displayed profile (even if you selected a predefined profile), use the following
options:
Sec
ondary Wi-Fi. Select the Enable secondary Wi-Fi network check box to use a
secondary Wi-Fi network.
F
requency. Select the Wi-Fi frequency (2.4 GHz or 5 GHz33) to use on the main,
secondary, or both Wi-Fi networks.
Guest mode. Select
the Guest Wi-Fi check box to use the secondary Wi-Fi network
for temporary visitors.
The Submit
7. Click the Sub
button displays after you make a selection.
mit button. Your changes are saved. If you select a predefined profile and then change the frequency, or change the guest
i-Fi options, the profile type changes automatically to Custom Setup.
W
Note: When you change your profile options (including disabling or enabling
either Wi-Fi network), any devices connected to the hotspot are disconnected and might need to be reconnected.
Use Your Mobile Hotspot
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Telstra Wi-Fi 4G Advanced II
Connect to Wi-Fi from Wireless Device
You can connect up to 15 wireless devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, see Set the
Maximum Number of Connected Devices o
n page 35.
You can add a wireless device to your Wi-Fi n WPS enabled, you can use the WPS method to connect the device without using the Wi-Fi password.
etwork manually . If the device you are adding is
Connect with the Wi-Fi Password
1. On the wireless device, view the list of available Wi-Fi networks.
2. Connect to
touchscreen.
3. Wh
en prompted, enter the Wi-Fi password for your hotspot network.
The Wi-Fi password displays on the hots pot touchscreen. If the screen is turn ed off, press and q
the network that corresponds to your hotspot network as displayed on the
uickly release the Power key to wake the hotspot.
Add a WPS-Enabled Device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password, using the hotspot web page or the touchscreen.
To add a WPS-enabled Wi-Fi device from the touchscreen:
o wake up the device, press the Power key.
1. T
2. T
ap the Home ( ) button.
Use Your Mobile Hotspot
28
3. Tap the Wi-Fi button.
4. Tap the WPS button.
Telstra Wi-Fi 4G Advanced II
5. Tap the Pair with Main Wi-Fi button.
6. Within two minutes, press the WPS key on the wireless device you want to connect.
Your mobile hotspot and the wireless device
To add a WPS-enabled Wi-Fi device from the hotspot web page:
rom a computer or wireless device that is connected to your network, launch an
1. F
communicate and establish the connection.
Internet browser.
2. Ente
r http://m.home or http://192.168.1.1.
A login screen displays.
3. Ente
r the administrator login password. The default password is ad The Home screen displays.
min. The password is case-sensitive.
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29
Telstra Wi-Fi 4G Advanced II
4. Select Wi-Fi > Connect .
5. Click the WPS button for either the main Wi-Fi or secondary Wi-Fi network (if available).
6. Choose the WPS method you want to use:
WPS button p
airing. If the device you want to connect has a WPS key, click the
WPS button pairing button and, within two minutes (120 seconds), press the
device
Enter WPS P
’s WPS key.
IN. If the device you want to connect has a WPS PIN associated with it,
click the Enter WPS PIN button and enter the device’s WPS PIN.
Your hotspot and the wireless device communicate and establish the connection.
Enable Guest Wi-Fi
Guest Wi-Fi creates a one-time unique password for temporary visitors to access your Wi-Fi hotspot.
To enable Guest Wi-Fi from the touchscreen:
1. T
o wake up the device, press the Power key.
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30
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