NETGEAR TA612V User Manual

Reference Manual for the Broadband V oice Adapter TA612V

NETGEAR, Inc.

4500 Great America Parkway Santa Clara, CA 95054 USA

202-10037-01 March 2005

202-10037-01, March 2005

NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Wi ndow s NT are registered trademar ks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.

Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to

make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit

layout(s) described herein. Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruct ions, may cause harmf ul interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. EN 55 022 Declaration of Conformance

This is to certify that the TA612V Broadband Voice Adapter is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class B (CISPR 22).

Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das TA612V Broadband Voice Adapter gemäß der im BMPT-AmtsblVfg 243/1991 und

Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. T e stsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.

Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.

Certificate of the Manufacturer/Importer It is hereby certified that the TA612V Broadband Voice Adapter has been suppressed in accordance with the conditions

set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions.

Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations.

202-10037-01, March 2005

Voluntary Control Council for Interference (VCCI) Statement This equipment is in the second category (information equipment to be used in a residential area or an adjacent area

thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.

When used near a radio or TV receiver , it may become the cause of radio interference. Read instructions for correct handling.

Customer Support Refer to the Support Information Card that shipped with your TA612V Broadband Voice Adapter.

World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL)

http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.

Product and Publication Details

Model Number: T A612V Publication Date: March 2005 Product Family: router Product Name: T A612V Broadband Voice Adapter Home or Business Product: Home Language: English Publication Part Number: 202-10037-01

202-10037-01, March 2005

iii

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Chapter 1 About This Manual

Audience, Scope, Conventions, and Formats ................................................................1-1

How to Use This Manual ................................................................................................1-2

How to Print this Manual .................................................................................................1-3

Chapter 2 Introduction

Key Features ..................................................................................................................2-1

Voice Features ......... .... ... ... ... .... ... .......................................... ..................................2-2

A Powerful, True Firewall with Content Filtering ......................................................2-2

Security ....................................................................................................................2-2

Autosensing Ethernet Connections with Auto Uplink ...............................................2-3

Extensive Protocol Support ......................................................................................2-3

Easy Installation and Management ..........................................................................2-4

Package Contents ..........................................................................................................2-4

The Router’s Front Panel .........................................................................................2-5

The Router’s Rear Panel .........................................................................................2-6

Chapter 3 Connecting the Router to the Internet

Prepare to Install Your TA612V Broadband Voice Adapter .............................................3-1

First, Connect the TA612V Broadband Voice Adapter to Your Network .........................3-1

Use the Smart Wizard to Configure Your TA612V Broadband Voice Adapter ................3-6

Setting up Your Voice Account .......................................................................................3-9

Technical Support for Your Voice Account ......................................................................3-9

Troubleshooting Tips ....................................................................................................3-10

How to Manually Configure Your Internet Connection ............................................... ...3-11

Chapter 4 Content Filtering

Blocking Access to Internet Sites ...................................................................................4-1

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Blocking Access to Internet Services .............................................................................4-2

Configuring E-Mail Alert and Web Access Log Notifications ..........................................4-4

Viewing Logs of Web Access or Attempted Web Access ...............................................4-6

Chapter 5 Maintenance

Viewing Status Information .............................................................................................5-1

Viewing VoIP Status .......................................................................................................5-5

Viewing a List of Attached Devices .................................................................................5-7

Restoring Factory Defaults .......................................................................................5-7

Changing the Administrator Password ...........................................................................5-7

Backup Router Settings ..................................................................................................5-8

Chapter 6 Advanced Configuration

Configuring Port Triggering .............................................................................................6-1

Configuring Port Forwarding to Local Servers .............. ... ... ... .... ... ... ...............................6-3

Adding a Port Forwarding Custom Service ..............................................................6-5

Editing or Deleting a Port Forwarding Entry ........................ ................................... .. 6-5

Local Web and FTP Server Example .......................................................................6-5

Multiple Computers for Half Life, KALI or Quake III Example ..................................6-6

Configuring WAN Setup Options ....................................................................................6-6

Using LAN IP Setup Options ..........................................................................................6-9

Using the Router as a DHCP server ......................................................................6-10

Using Address Reservation ....................................................................................6-11

How to Configure Static Routes ....................................................................................6-12

Enabling Remote Management Access .......................................................................6-14

UPnP ............................................................................................................................6-15

Syslog ....................................... ............................................. .......................................6-16

Firmware Upgrade ........................................................................................................6-17

Chapter 7 Troubleshooting

Basic Functioning ...........................................................................................................7-1

Power Light Not On ..................................................................................................7-1

Lights Never Turn Off ...............................................................................................7-2

LAN or WAN Port Lights Not On ..............................................................................7-2

Troubleshooting the Web Configuration Interface ..........................................................7-3

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Troubleshooting the ISP Connection ..............................................................................7-4

Troubleshooting a TCP/IP Network Using a Ping Utility .................................................7-5

Testing the LAN Path to Your Router .......................................................................7-5

Testing the Path from Your Computer to a Remote Device .....................................7-6

Restoring the Default Configuration and Password ............... .........................................7-7

Problems with Date and Time .........................................................................................7-7

Appendix A Technical Specifications

Appendix B Network and Routing Basics

Related Publications ...................................................................................................... B-1

Basic Router Concepts .................................................................................................. B-1

What is a Router? ................................................................................................... B-1

Routing Information Protocol ................................................................................... B-2

IP Addresses and the Internet .. ... .... ... ... ... .... ................................................................. B-2

Netmask .................................... ................................................................ ..............B -4

Subnet Addressing .................................................................................................. B-4

Private IP Addresses ................................. ... ... ... .......................................... ........... B-7

Single IP Address Operation Using NAT ....................................................................... B-7

MAC Addresses and Address Resolution Protocol ................................................. B-8

Related Documents ................................................................................................. B-9

Domain Name Server .............................................................................................. B-9

IP Configuration by DHCP ............................... .......................................... ... ... ... .... ..... B-10

Internet Security and Firewalls .................................................................................... B-10

What is a Firewall? ................................................................................................ B-10

Stateful Packet Inspection ............................... ... ... ... .... ... ................................B-11

Denial of Service Attack ..................................................................................B-11

Ethernet Cabling ................................. ... ... .... ... .......................................... ... ... ... .... ... ...B-11

Category 5 Cable Quality ...................................................................................... B-12

Inside Twisted Pair Cables .................................................................................... B-13

Uplink Switches, Crossover Cables, and MDI/MDIX Switching ............................ B-14

Appendix C Preparing Your Network

What You Need To Use a Router with a Broadband Modem ......................................... C-1

Cabling and Computer Hardware ............................................................................C-1

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Computer Network Configuration Requirements ............................. ... ... ... ... .... ... ... . C-1

Internet Configuration Requirements ...................................................................... C-2

Where Do I Get the Internet Configuration Parameters? ........................................ C-2

Record Your Internet Connection Information ......................................................... C-3

Preparing Your Computers for TCP/IP Networking ................................................ ... ... . C-3

Configuring Windows 95, 98, and Me for TCP/IP Networking ....................................... C-4

Install or V erify Windows Networking Components ................................................. C-4

Enabling DHCP to Automatically Configure TCP/IP Settings in Windows 95B, 98, and Me

C-6

Selecting Windows’ Internet Access Method .......................................................... C-8

Verifying TCP/IP Properties .................................................................................... C-8

Configuring Windows NT4, 2000 or XP for IP Networking ............................................C-9

Install or V erify Windows Networking Components ................................................. C-9

DHCP Configuration of TCP/IP in Windows XP, 2000, or NT4 ............................. C-10

DHCP Configuration of TCP/IP in Windows XP ................................................... C-10

DHCP Configuration of TCP/IP in Windows 2000 ................................................ C-12

DHCP Configuration of TCP/IP in Windows NT4 .................................................. C-15

Verifying TCP/IP Properties for Windows XP, 2000, and NT4 .. ... .... ...... ... ... .... ... .. C-17

Configuring the Macintosh for TCP/IP Networking ...................................................... C-18

MacOS 8.6 or 9.x .................. .... ... ... ... .... ... ... ... ... .......................................... .........C-18

MacOS X ...... ... .......................................... .......................................... ..................C-18

Verifying TCP/IP Properties for Macintosh Computers ... .... ... ... ... .... ... ... ... ... .... .....C-19

Verifying the Readiness of Your Internet Account ....................................................... C-20

Are Login Protocols Used? ................................................................................... C-20

What Is Your Configuration Information? .............................................................. C-20

Obtaining ISP Configuration Information for Windows Computers .......................C-21

Obtaining ISP Configuration Information for Macintosh Computers .....................C-22

Restarting the Network ................................................................................................ C-23

Glossary

List of Glossary Terms ...................................................................................................G-1

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Chapter 1

About This Manual

This chapter describes the intended audience, scope, conventions, and formats of this manual.

Audience, Scope, Conventions, and Formats

This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website.

This guide uses the following typographical conventions:

Table 1-1. Typographical Conventions

italics Emphasis, books, CDs, URL names

bold User input

fixed Screen text, file and server names, extensions, commands, IP addresses

This guide uses the following formats to highlight special messages:

Note: This format is used to highlight information of importance or special interest.

This manual is written for the TA612V adapter according to these specifications:

Table 1-2. Manual Scope

Product Version TA612V Broadband Voice Adapter Manual Publication Date March 2005

Note: Product updates are available on the NETGEAR, Inc. Web site at

http://kbserver.netgear.com/products/TA612V.asp.

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How to Use This Manual

The HTML version of this manual includes the following:

• Buttons, and , for browsing forwards or backwards through the manual one page at a time

• A button that displays the table of contents and an button. Double-click on a link in the table of contents or index to navigate directly to where the topic is described in the manual.

• A button to access the full NETGEAR, Inc. online knowledge base for the product model.

• Links to PDF versions of the full manual and individual chapters.

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How to Print this Manual

To print this manual you can choose one of the following several options, according to your needs.

• Printing a Page in the HTML View.

Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents.

• Printing a Chapter.

Use the PDF of This Chapter link at the top left of any page. – Click the PDF of This Chapter link at the top right of any page in the chapter you want to

print. The PDF version of the chapter you were viewing opens in a browser window. Note: Your computer must have the free Adobe Acrobat reader installed in order to view

and print PDF files. The Acrobat reader is available on the Adobe Web site at

http://www.adobe.com.

– Click the print icon in the upper left of the window.

Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature.

• Printing the Full Manual.

Use the Complete PDF Manua l link at the top left of any page. – Click the Complete PDF Manual link at the top left of any page in the manual. The PDF

version of the complete manual opens in a browser window.

– Click the print icon in the upper left of the window.

Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature.

About This Manual 1-3

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1-4 About This Manual

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Chapter 2

Introduction

Congratulations on your purchase of the NETGEAR® TA612V Broadband Voice Adapter. This chapter describes the features of the NETGEAR TA612V Broadband Voice Adapter.

Key Features

The TA612V Broadband Voice Adapter connects your up two phones to your broadband Internet service. It connects your local area network (LAN) to the Internet through an external access device such as a cable modem or DSL modem, and provides access to your local network.

The TA612V adapter provides you with multiple web content filtering options, plus browsing activity reporting and instant alerts via e-mail. Parents and network administrators can establish restricted access policies based web site addresses and address keywords, and share high-speed cable/DSL Internet access for up to 252 computers. In addition to the Network Address Translation (NAT) feature, the built-in firewall protects you from hackers.

With minimum setup, you can install and use the router within minutes. The TA612V adapter provides the following features:

• Two RJ-11 telephone lines.

• One Ethernet port of the built in 10/100 Mbps switch enable local computers to easily share access to the Internet.

• Voice over data prioritization ensures high-quality telephone service.

• Front panel LEDs for easy monitoring of status and activity.

• Permits simultaneous usage of phone lines and high speed data services.

• Flash memory for firmware upgrade.

• Easy, web-based setup for installation and management.

• Content Filtering and Site Blocking Security.

• Extensive Protocol Support.

• Login capability.

• Front panel LEDs for easy monitoring of status and activity.

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Voice Features

The TA612V Broadband Voice Ad apter lets you use the full range of features in your voice account.

• Get your voicemail messages by phone, Web, or E-mail.

• Turn call waiting on or off. Easily switch between calls when you are using call waiting.

• Use Caller ID with any phone device that has Caller ID enabled. You can also block your Caller ID when you make a call.

A Powerful, True Firewall with Content Filtering

Unlike simple Internet sharing NAT routers, the TA612V is a true firewall, using stateful packet inspection to defend against hacker attacks. Its firewall features include:

• Denial of Service (DoS) protection. Automatically detects and thwarts DoS attacks such as Ping of Death, SYN Flood, LAND

Attack, and IP Spoofing.

• Blocks unwanted traffic from the Internet to your LAN.

• Blocks access from your LAN to Internet locations or services that you specify as off-limits.

• Logs security incidents. The T A612V will log security events such as blocked incoming traffic, port scans, attacks, and

administrator logins. You can configure the router to E-mail the log to you at specified intervals. You can also configure the router to send immediate alert messages to your E-mail address or E-mail pager whenever a significant event occurs.

• The T A612V prevents objectionable content from reaching your computers. The router allows you to control access to Internet content by screening for keywords within web addresses. You can configure the router to log and report attempts to access objectionable Internet sites.

Security

The TA612V adapter is equipped with several features designed to maintain security, as described in this section.

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• Computers Hidden by NAT: NAT opens a temporary path to the Internet for requests originating from the local network. Requests originating from outside the LAN are discarded, preventing users outside the LAN from finding and directly accessing the computers on the LAN.

• Port Forwarding: Although NAT prevents Internet locations from directly accessing the computers on the LAN, the router allows you to direct incoming traffic to specific computers based on the service port number of the incoming request, or to one designated “DMZ” host computer. You can specify forwarding of single ports or ranges of ports.

• Port Triggering: Port Triggering is an advanced feature that can be used to easily enable gaming and other internet applications. Port Forwarding is typically used to enable similar functionality, but it is static and has some limitations.

Autosensing Ethernet Connections with Auto Uplink

With its internal 3-port 10/100 switch, the TA612V can connect to either a 10 Mbps standard Ethernet network or a 100 Mbps Fast Ethernet network. Both the LAN and WAN interfaces are autosensing and capable of full-duplex or half-duplex operation.

The router incorporates Auto Uplink

technology. Each Ethernet port will automatically sense whether the Ethernet cable plugged into the port should have a ‘normal’ connection such as to a computer or an ‘uplink’ connection such as to a switch or hub. That port will then configure itself to the correct configuration. This feature also eliminates the need to worry about crossover cables, as Auto Uplink will accommodate either type of cable to make the right connection.

Extensive Protocol Support

The TA612V adapter supports the Transmission Control Protocol/Internet Protocol (TCP/IP) and Routing Information Protocol (RIP). For further information about TCP/IP, refer to

Appendix B, “Network and Routing Basics.”

• IP Address Sharing by NAT: The TA612V adapter allows several networked computers to

share an Internet account using only a single IP address, which may be statically or dynamically assigned by your Internet service provider (ISP). This technique, know n as NAT, allows the use of an inexpensive single-user ISP account.

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• Automatic Configuration of Attached computers by DHCP: The TA612V adapter

dynamically assigns network configuration information, including IP, gateway, and domain name server (DNS) addresses, to attached computers on the LAN using the Dynamic Host Configuration Protocol (DHCP). This feature greatly simplifies configuration of computers on your local network.

• DNS Proxy: When DHCP is enabled and no DNS addresses are specified, the router provides

its own address as a DNS server to the attached computers. The router obtains actual DNS addresses from the ISP during connection setup and forwards DNS requests from the LAN.

• PPP over Ethernet (PPPoE): PPPoE is a protocol for connecting remote hosts to the Internet

over a DSL connection by simulating a dial-up connection. This feature eliminates the need to run a login program such as Entersys or WinPOET on your computer.

Easy Installation and Management

You can install, configure, and operate the TA612V Broadband Voice Adapter within minutes after connecting it to the network. The following features simplify installation and management tasks:

• Browser-based management: Browser-based configuration allows you to easily configure

your router from almost any type of personal computer, such as Windows, Macintosh, or Linux. A user-friendly Setup Wizard is provided and online help documentation is built into the browser-based web Management Interface.

• Smart Wizard: The TA612V adapter Smart Wizard automatically senses the type of Internet

connection, asking you only for the information required for your type of ISP account.

• Visual monitoring: The TA612V adapter’s front panel LEDs provide an easy way to monitor

its status and activity.

Package Contents

The product package should contain the following items:

• TA612V Broadband Voice Adapter.

• Stand for vertically mounting the TA612V Broadband Voice Adapter

•AC power adapter.

• Category 5 (CAT5) Ethernet cable.

• NETGEAR CD, including:

– This guide.

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– Application Notes and other helpful information.

• Support Registration card If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the

carton, including the original packing materials, in case you need to return the router for repair.

The Router’s Front Panel

The front panel of the TA612V adapter contains these status indicators.

Power Test Internet Port LAN Port Phone Ports 1 & 2

Figure 2-1: TA612V Front Panel

Viewed from left to right, the table below describes the lights on the front panel of the router.

Table 2-1. Status Light Descriptions

Label Activity Description

Power On Green Solid

Off

Test Blinking

Off

Internet Port

LAN Port Green

Phone Ports

On Blink

Amber Blink

Off On Blink

Introduction 2-5

Power is supplied to the router. Power is not supplied to the router.

The router is performing its diagnostic test. The router successfully completed its diagnostic test.

The Internet port has detected a link with an attached device. Data is being transmitted or received by the Internet port.

The LAN port has detected a 100 Mbps link with an attached device. The LAN port has detected a 10 Mbps link with an attached device. Data is being transmitted or received by the LAN port.

The phone port has not yet been provisioned by the service provider. The phone port has been provisioned by the service provider. There is a voice message waiting.

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The Router’s Rear Panel

The rear panel of the Model TA612V router contains the port connections listed below.

Power

Figure 1-2: TA612V Rear Panel

2 Phone Ports

Reset Button

LAN Port

Internet Port

Viewed from left to right, the rear panel contains the following features:

• Outlet for 12V DC @ 1.5A output AC power adapter

• Two phone ports

• Factory default reset push button for Restoring the Default Configuration and Password

• LAN port

• Internet (WAN) Ethernet port

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Chapter 3

Connecting the Router to the Internet

This chapter describes how to set up the router on your local area network (LAN) and connect to the Internet. You will find out how to configure your broadband voice adapter for Internet access.

Follow these instructions to set up your router.

Prepare to Install Your TA612V Broadband Voice Adapter

• For Cable Modem Service: When you perform the broadband voice adapter setup steps be sure

to use the computer you first registered with your cable ISP.

• For DSL Service: You may need information such as the DSL login name/e-mail address and

password in order to complete the broadband voice adapter setup.

Before proceeding with the broadband voice adapter installation, familiarize yourself with the contents of the Setup CD, especially this manual and the tutorials for configuring computers for networking.

First, Connect the TA612V Broadband Voice Adapter to Y our Network

1. CONNECT THE BROADBAND VOICE ADAPTER, THE COM PU TER, AND THE MODEM

a. Turn off your computer.

b. Turn off the cable or DSL broadband modem.

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Locate the Ethernet cable (cable 1 in the diagram) that connects your PC to the modem.

&DEOH

,QWHUQHW

FRPSXWHU

Figure 3-1: Disconnect the Ethernet cable from the computer

Disconnect the cable at the computer end only, point A in the diagram above.

e. Look at the label on the bottom of the broadband voice adapter. Locate the Internet port.

Securely insert the Ethernet cable from your modem (cable 1 in the diagram below) into the Internet port of the broadband voice adapter as shown in point B of the diagram below.

Internet Port

PRGHP

Internet

Router

Cable 1

Figure 3-2: Connect the broadband voice adapter to the modem

Note: The stand provided with the broadband voice adapter provides a convenient, space-saving way of installing the broadband voice adapter. Avoid stacking it on other electronic equipment.

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Modem

Reference Manual for the Broadband Voice Adapter TA612V

Securely insert the cable that came with your broadband voice adapter (the NETGEAR

cable in the diagram below) into the LAN port on the router (point C in the diagram), and the other end into the Ethernet port of your computer (point D in the diagram).

Computer

Phone

Figure 3-3: Connect the computer to the broadband voice adapter

NETGEAR Cable

Phone Ports 21

Router

LAN Port

Internet

Modem

If you have a voice service or plan to order it, connect a telephone to Phone Port 1 on the TA612V adapter using a standard phone cord (not included).

Your network cables are connected and you are ready to restart your network.

2. RESTART YOUR NETWORK IN THE CORRECT SEQUENCE

Warning: Failure to restart your network in the correct sequence could prevent you from connecting to the Internet.

a. First, plug in and turn on the broa dband modem. Wait about 2 minutes. b. Now, plug in the power cord to your broadband voice adapter. Wait about 2 minutes. c. Last, turn on your computer.

Note: For DSL customers, if software logs you in to the Internet, do not run that software. Y ou may need to go to the Internet Explorer T ools menu, Internet Options, Connections tab page where you can select “Never dial a connection.”

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Power Test Internet Port LAN Port Phone Ports 1 & 2

Figure 3-4: Status lights on the broadband voice adapter

Check the broadband voice adapter status lights to verify the following:

• Power: The power light should turn solid green. If it does not, see “Troubleshooting

Tips” on page 3-10.

• Test: The test light should be off. The test light blinks when the router is first turned on then goes off. If after 2 minutes it is still on, see the Troubleshooting Tips below.

• Internet: The Internet port light should be lit. If not, make sure the Ethernet cable is securely attached to the broadband voice adapter Internet port and the modem, and the modem is powered on.

• LAN: A LAN light should be lit. Green indicates your computer is communicating at 100 Mbps; yellow indicates 10 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on.

• Phone: The Phone light will not be lit until your phone service provider provisions the phone service. Check the user guide from your phone service provider for details on provisioning the phone service.

3. OPEN A BROWSER AND LOG IN TO THE ROUTER

For DSL customers, if your Internet service provider had you install software logs you in to the Internet, do not run that software. If such software automatically starts when you open a browser, you may need to go to the Internet Explorer Tools menu, Internet Options, Connections tab page where you can select “Never dial a connection.”

1. From the Ethernet connected computer you just set up, open a browser such as Internet

Explorer or Netscape® Navigator.

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Connect to the broadband voice adapter by typing http://192.168.61.1 in the address field of

your browser, then click Enter.

61.1

Figure 3-5: Login address

For security reasons, the router has its own user name and password. When prompted, enter

admin for the router user name and password for the router password in lower case letters.

Note: The router user name and password are not the same as any user name or password you may use to log in to your Internet connection.

A login window like the one shown below opens:

Figure 3-6: Login window

Note: If you cannot connect to the broadband voice adapter, verify your cables are connected correctly, that the router is powered on, and that the networking setup of your computer is set to obtain its settings automatically via DHCP. It should be set to obtain both IP and DNS server addresses automatically, which is usually so.

After logging in to the router, you will see the Internet connection Smart Wizard on the settings main page.

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Use the Smart Wizard to Configure Your TA612V Broadband Voice Adapter

Figure 3-7: Setup wizard

You are now connected to the router. If you do not see the menu above, click the Setup W izard link on the upper left of the main menu.

2. Click Next to proceed. Input your ISP settings, as needed.

Note: If you choose not to use the Setup Smart Wizard, you can manually configure your Internet connection settings by following the procedures in the Setup Manual on the CD.

Unless your ISP automatically assigns your configuration automatically via DHCP, you will need the configuration parameters from your ISP.

3. When the router successfully detects an active Internet service, the router’s Internet LED goes

on. The Setup Smart Wizard reports which connection type it discovered, and displays the appropriate configuration menu. If the Setup Smart Wizard finds no connection, you will be prompted to check the physical connection between your router and the cable or DSL modem.

4. The Setup Smart Wizard will report the type of connection it finds and prompts you for the

settings.

5. At the end of the Setup Wizard, click the Test button to verify your Internet connection and

register your product. If you have trouble connecting to the Internet, use the Basic Setup Troubleshooting Tips below to correct basic pr oblems, or refer to the Setup Manual on the CD.

You are now connected to the Internet! Next, configure your computer.

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The Router Settings pages allow you to configure, upgrade and check the status of your NETGEAR Broadband Voice Router.

Figure 3-8: Basic Settings page

Helpful information related to the selected Settings page appears in this column. If you are using Internet Explorer, you may click an item in the center column to jump directly to the related help section; otherwise, scroll down until you reach it.

Note: If you are setting up the router for the first time, the default settings may work for you with no changes.

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• Does Your Internet Connection Require A Login? Select this option based on the type of account you have with your ISP. If you need to enter

login information every time you connect to the Internet or you have a PPPoE account with your ISP, select Yes. Otherwise, select No.

Note: If you have installed PPP software such as WinPoET (from Earthlink) or Enternet (from PacBell), then you have PPPoE. Select Yes. After selecting Yes and configuring your router, you will not need to run the PPP software on your PC to connect to the Internet.

• Account Name (also known as Host Name or System Name): For most users, type your account name or user name in this box. For example, if your main mail account is JerAB@ISP.com, then put JerAB in this box. If your ISP has given you a specific Host name, then type it (for example, CCA7324-A).

• Domain Name: For most users, you may leave this box blank, unless required by your ISP. You may type the domain name of your ISP. For example, if your ISP's mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the Domain Name.

If you have a Domain name given to you by your ISP, type it in this box. (For example, Earthlink Cable may require a Host name of 'home' and Comcast sometimes supplies a Domain name.)

If you have a cable modem, this is usually the Workgroup name.

• Internet IP Address: If you log in to your service or your ISP did not provide you with a fixed IP address, the router will find an IP address for you automatically when you connect. Select Get Dynamically From ISP.

If you have a fixed (or static IP) address, your ISP will have provided you with the required information. Select Use Static IP Address and type the IP Address, Subnet Mask and Gateway IP Address into the correct boxes.

For example: – IP Address: 24.218.156.183 – Subnet Mask: 255.255.255.0 – Gateway IP Address: 24.218.156.1

• DNS Address: The DNS server is used to look up site addresses based on their names. If your ISP gave you one or two DNS addresses, select Use These DNS Servers and type the

primary and secondary addresses. Otherwise, select Get Automatically From ISP.

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Note: If you get 'Address not found' errors when you go to a Web site, it is likely that your DNS servers aren't set up properly. You should contact your ISP to get DNS server addresses.

• Router MAC Address: Your computer's local address is its unique address on your network. This is also referred to as the computer's MAC (Media Access Control) address.

Usually, select Use Default MAC Address. If your ISP requires MAC authentication, then select either Use Computer MAC address to

disguise the Router's MAC address with the Computer's own MAC address or Use This MAC Address to manually type the MAC address for a different computer . The format for the MAC address is XX:XX:XX:XX:XX:XX. This value may be changed if the Use Computer MAC Address is selected once a value has already been set in the Use This MAC Address selection.

• Click Test to connect to the NETGEAR Web site. If you connect successfully, your settings work and you may click Logout to exit these pages and... enjoy surfing the 'net!

• If you don't connect successfully:

a. Go through the settings and make sure you've selected the correct options and typed

everything correctly.

b. Contact your ISP to verify the configuration information. c. Read the Troubleshooting section in the Router Installation Guide. d. On the Resource CD, read the Troubleshooting Guide or the Troubleshooting section in

the Reference Manual.

e. Contact NETGEAR Technical Support.

Setting up Your Voice Account

Refer to the Quick Installation Guide (QIG) provided by your Voice Service Provider.

Technical Support for Your Voice Account

For technical support contact your Voice Service Provider.

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Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

Be sure to restart your network in this sequence:

1. Turn off and unplug the modem, turn off the broadband voice adapter, and turn off the

computer.

2. Turn on the modem, wait two minutes.

3. Turn on the broadband voice adapter and wait 1 minute.

4. Turn on the computer.

Make sure the Ethernet cables are securely plugged in.

• The Internet status light on the broadband voice adapter will be lit if the Ethernet cable to the broadband voice adapter from the modem is plugged in securely and the modem and broadband voice adapter are turned on.

• For each powered on computer connected to the broadband voice adapter with a securely plugged in Ethernet cable, the corresponding broadband voice ad apter LAN port status light will be lit. The label on the bottom of the broadband voice adapter identifies the number of each LAN port.

Make sure the network settings of the computer are correct.

• LAN connected computers must be configured to obtain an IP address automatically via DHCP. Please see Appendix C, “Preparing Your Network or the animated tutorials on the CD for help with this.

• Some cable modem ISPs require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use this Computer’s MAC Address.” The router will then capture and use the MAC address of the computer that you are now using. You must be using the computer that is registered with the ISP. Click Apply to save your settings. Restart the network in the correct sequence.

Check the router status lights to verify correct router operation.

• If the Power light does not turn solid green within 2 minutes after turning the router on, reset the router according to the instructions in “Restoring the Default Configuration and Password”

on page 7-7.

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How to Manually Configure Your Internet Connection

You can manually configure your router using the menu below, or you can allow the Setup Wizard to determine your configuration as described in the previous section.

ISP Does Not Require Login

Figure 3-9: Browser-based configuration Basic Settings menus

You can manually configure the router using the Basic Settings menu shown in Figure 3-9 using these steps:

ISP Does Require Login

1. Connect to the broadband voice adapter by typing http://192.168.61.1 in the address field of

your browser, then click Enter.

2. For security reasons, the broadband voice adapter has its own user name and password. When

prompted, enter

admin for the router user name and password for the router password, both

in lower case letters.

3. Click Basic Settings on the Setup menu.

4. If your Internet connection does not require a login, click No at the top of the Basic Settings

menu and fill in the settings according to the instructions below. If your Internet connection does require a login, click Yes, and skip to step 5.

a. Enter your Account Name (may also be called Host Name) and Domain Name.

These parameters may be necessary to access your ISP’s services such as mail or news servers.

b. Internet IP Address:

If your ISP has assigned you a permanent, fixed (static) IP address for your computer, select “Use static IP address”. Enter the IP address that your ISP assigned. Also enter the netmask and the Gateway IP address. The Gateway is the ISP’s router to which your router will connect.

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Domain Name Server (DNS) Address:

If you know that your ISP does not automatically transmit DNS addresses to the router during login, select “Use these DNS servers” and enter the IP address of your ISP’s Primary DNS Server. If a Secondary DNS Server address is available, enter it also.

Note: If you enter an address here, restart the computers on your network so that these settings take effect.

d. Router’s MAC Address:

This section determines the Ethernet MAC address that will be used by the router on the Internet port. Some ISPs will register the Ethernet MAC address of the network interface card in your computer when your account is first opened. They will then only accept traffic from the MAC address of that computer. This feature allows your router to masquerade as that computer by “cloning” its MAC address.

To change the MAC address, select “Use this Computer’s MAC address.” The router will then capture and use the MAC address of the computer that you are now using. You must be using the one computer that is allowed by the ISP. Or, select “Use this MAC address” and type it in here.

e. Click Apply to save your settings.

5. If your Internet connection does require a login, fill in the settings according to the instructions

below . Sel ect Yes if you normally must launch a login program such as Enternet or WinPOET in order to access the Internet.

Note: After you finish setting up your router, you will no longer need to launch the ISP’s login program on your computer in order to access the Internet. When you start an Internet application, your router will automatically log you in. Click Apply to save your settings. Click the Test button to verify you have Internet access.

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